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Home Court filings Marshall v. Prestamos CDFI, LLC (PAED 589575) Exhibit 16 Swain Report — Marshall v. Prestamos CDFI, LLC (Dkt. 142-21, E.D. Pa. No. 5:21-cv-04337)

Court filing

Exhibit 16 Swain Report — Marshall v. Prestamos CDFI, LLC (Dkt. 142-21, E.D. Pa. No. 5:21-cv-04337)

Filed July 12, 2024 in Marshall v. Prestamos CDFI, LLC; one of 344 filings from this case.

Record facts

CourtU.S. District Court for the Eastern District of Pennsylvania
Filed2024-07-12

U.S. District Court for the Eastern District of Pennsylvania · No. 5:21-cv-04337-JMG · Doc. 142-21 · 2024-07-12 · Docket on CourtListener

Full text

Ex. 16 – Report of Kenneth Swain, dated July 12, 2024 
 
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IN THE UNITED STATES DISTRICT COURT 
FOR THE EASTERN DISTRICT OF PENNSYLVANIA 
ALICIA MARSHALL, DANIEL PRONSKY, 
PARIS TOWNSEND, NANCILEE HOLLAND, 
LEONA OWSLEY, KOLAWOLE AHMADOU, 
KIANA DERVIN, KRISTINA HENDERSON, 
DUSTIN INNIS, KELLY STALNAKER, 
JAMIE JONES, GEORGINA DREVNAK, 
JOHN MARTIN, EZRA BEATTIE, GREGORY 
LLOYD, ALYSHIA JOHNSON, LAMETRIA 
MARVEL, GUY GRICHAR, JAHBRAEL 
HORNE, ENOBONG ETUKNWA, and 
SHARON BRADLEY SMITH, individually and 
on behalf of all others similarly situated, 
Plaintiffs, 
v. 
PRESTAMOS CDFI, LLC, 
Defendant. 
Civil Action No. 5:21-cv-04337-JMG 
EXPERT REPORT OF KENNETH SWAIN 
July 12, 2024 
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TABLE OF CONTENTS 
I. 
Introduction .............................................................................................................................1 
A. 
Qualifications .................................................................................................................1 
B. 
Case Background ...........................................................................................................2 
C. 
Assignment ....................................................................................................................5 
D.
Summary of Opinions ....................................................................................................5 
II.
Overview of the PPP Lending Process ...................................................................................7 
A.
Key PPP Players: SBA, Borrowers, and Lenders ..........................................................9 
B.
PPP Loan Fraud ...........................................................................................................12 
C.
Disbursements of PPP Loan Funds ..............................................................................14 
III.
There Was a Wide Variety of Reasons Why The Putative Class Members
Did Not Receive PPP Loan Funds ........................................................................................16 
A.
Overview of Reasons for Failure to Receive PPP Loan Funds ...................................17 
1. Scenario 1.................................................................................................. 17 
2. Scenario 2.................................................................................................. 18 
3. Scenario 3.................................................................................................. 18 
B.
Analysis of ACH Return Codes Associated With Prestamos’s PPP
Loan Disbursements .....................................................................................................22 
1. Available Data .......................................................................................... 23 
2. Analysis of ACH Return Codes in the Evolve Return Data ..................... 26 
C.
Selected Case Studies of the Named Plaintiffs Who Purportedly Did
Not Receive PPP Loan Proceeds .................................................................................31 
IV.
There Was a Wide Variety of Reasons Why The Putative Class Members’
PPP Loans May Not Have Been Fully Forgiven ..................................................................47 
A.
Overview of PPP Loan Forgiveness ............................................................................48 
B.
PPP Loan Forgiveness Requirements ..........................................................................49 
C.
The Final Portion of the Loan Amount to be Forgiven Would have
Varied Widely ..............................................................................................................54 
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I. 
INTRODUCTION 
A. 
Qualifications 
1. 
My name is Kenneth Swain.  I have over 35 years of experience in commercial 
banking, with a focus on the lending programs of the Small Business Administration (the 
“SBA”). 
2. 
I started my career in 1972 at the Wall Street bank Irving Trust Company as a 
commercial banker.  Since then, I have worked in commercial banking at various financial 
institutions, including Mercantile Bank and Trust, PNC, SunTrust, Sandy Spring Bank, and now 
Freedom Bank of Virginia.  The various executive positions I have held include Senior Lending 
Officer-Approver of loans, Chief Credit Officer responsible for all loans, middle manager, and 
relationship manager implementing loan programs, cash management programs, and certain 
programs managed by the U.S. Treasury. 
3. 
I have spent much of my career in and around the SBA and its lending programs.  
For example, at Allied Capital from 1978 to 1984, I spent six years managing Allied Lending, a 
non-bank lender licensed and supervised only by the SBA.  While working at Allied Capital, I 
became an expert in SBA rules and regulations.  From 1986 to 1990, I was President of 
Washington Ventures, a Small Business Investment Company (a venture capital company owned 
by Washington Bancorp and licensed and regulated only by the SBA, specialized in the 
management of private debt and equity investments in small businesses).  In that capacity, I was 
responsible for knowing and abiding by all the applicable SBA rules and regulations.  From 2016 
to 2023, as a Senior Vice President and a Commercial Relationship Manager at Sandy Spring 
Bank, I was part of the team to facilitate the SBA’s Paycheck Protection Program (“PPP”) for 
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commercial customers in 2020 and 2021.  As I explain in more detail below, the PPP was a 
program administered by the SBA to provide businesses with low-interest loans designed to help 
keep their workforce employed during COVID-19.  I, along with my team, implemented the first 
and second tranches of the program.  My team met several times a week, trying to keep up with 
all the changes that the U.S. Treasury was making to the program.  Sandy Spring Bank made 
$2.6 billion in PPP loans to 6,000 clients.  I personally processed approximately 330 loan 
applications, about 300 of which were approved and funded.  I also processed forgiveness 
applications for these loans.  In addition, I have been a member of the Business Finance Group’s 
loan committee from 2013 to 2023.  The Business Finance Group is licensed by the SBA as a 
lender for its 504 loan program (which provides long-term financing to commercial businesses 
for major fixed assets, such as equipment or real estate). 
4.
I have a B.A. degree from the University of Pennsylvania and an M.B.A. from
George Washington University. 
5.
A copy of my complete curriculum vitae is attached as Appendix A.
B.
Case Background
6.
Established in 2000, Prestamos CDFI, LLC (“Prestamos”) is a subsidiary of
Chicanos Por La Causa, Inc. (“CPLC”) and is a certified Community Development Financial 
Institution (“CDFI”).1  A CDFI is a private sector, financial intermediary with community 
development as its primary mission.2  Prestamos makes loans to a targeted population of 
Hispanics in Arizona and Nevada who face barriers to securing credit from traditional lending 
1  
“About Us,” Prestamos CDFI, available at https://prestamoscdfi.org/about-prestamos/. 
2  
“About Us,” Prestamos CDFI, available at https://prestamoscdfi.org/about-prestamos/. 
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institutions for various reasons (including their smaller loan requests, greater need for flexible 
underwriting, or need for help with meeting underwriting standards).3  During COVID-19, 
Prestamos played a role nationally in supporting small businesses by providing close to 500,000 
PPP loans to underserved communities in crisis.4 
7. 
Prestamos contracted with Blue Acorn PPP, LLC (including its affiliate such as 
FinCap, Inc.) (collectively “Blueacorn”) in 2021 to help identify borrowers to whom Prestamos 
could make PPP loans and assist in the PPP paperwork process.5  Blueacorn is a lender service 
provider (“LSP”), an agent that carries out lender functions in originating, processing, 
disbursing, servicing, or liquidating SBA loans.6  It was launched in 2020 and assisted hundreds 
of thousands of borrowers in applying for and securing PPP loans through the end of the PPP in 
May 2021.7 
8. 
In 2021, Prestamos approved 494,415 PPP loans, totaling nearly $7.7 billion.8 
Among all PPP lenders in 2021, Prestamos ranked the first in terms of the number of PPP loans 
 
3  
“Prestamos CDFI: Phoenix, Arizona,” CDFI Coalition, available at https://cdfi.org/wp-
content/uploads/2019/02/Prestamos-CDFI.pdf. 
4  
“Building on Success and Trust,” Prestamos CDFI, available at https://prestamoscdfi.org/ppp/. 
5  
Third Amended Class Action Complaint and Demand for Jury Trial, Alicia Marshall, Daniel Pronsky, Paris 
Townsend, Nancilee Holland, Leona Owsley, Kolawole Ahmadou, Kiana Dervin, Kristina Henderson, Dustin 
Innis, Kelly Stalnaker, Jamie Jones, Georgina Drevnak, John Martin, Ezra Beattie, Gregory Lloyd, Alyshia 
Johnson, Lametria Marvel, Guy Grichar, Jahbrael Horne, Enobong Etuknwa, and Sharon Bradley Smith, 
individually and on behalf of all others similarly situated, Plaintiffs, v. Prestamos CDFI, LLC and Chicanos 
Por La Causa, Inc., Defendants., Civil Action No. 5:21-cv-04337-JMG, May 2, 2024 (“Third Amended 
Complaint”), ¶ 90. 
6  
“Part 103 - Standards for Conducting Business with SBA,” Code of Federal Regulations, available at 
https://www.ecfr.gov/current/title-13/chapter-I/part-103 (“Lender Service Provider means an Agent who carries 
out lender functions in originating, disbursing, servicing, or liquidating a specific SBA business loan or loan 
portfolio for compensation from the lender.”) 
7  
“What is Blueacorn?,” Blueacorn, available at https://blueacorn.co/faq/; “About Blueacorn,” Blueacorn, 
available at https://blueacorn.co/about. 
8  
“Paycheck Protection Program (PPP) Report: Approvals through 05/31/2021,” U.S. Small Business 
Administration (SBA), available at https://www.sba.gov/sites/default/files/2021-
06/PPP_Report_Public_210531-508.pdf, p. 7. 
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approved and the third (behind JPMorgan Chase Bank and Bank of America) in terms of the total 
dollar amount of PPP loans.9 
9. 
The Named Plaintiffs bring this action individually and on behalf of two putative 
classes.10  Throughout the remainder of this report, I refer to the two putative classes collectively 
as the “Putative Class” and the purported members of the two putative classes as the “Putative 
Class Members.”  Specifically, the Named Plaintiffs allege that, although the SBA approved the 
Putative Class Members’ PPP loans and assigned SBA loan numbers, and the Putative Class 
Members completed and timely returned to Prestamos all requisite loan documentation, 
Prestamos never funded their PPP loans.11  The Named Plaintiffs also allege that Prestamos 
misreported the Putative Class Members’ PPP loans to the SBA as being funded so that 
Prestamos could obtain the loan fees.12 
 
9  
“Paycheck Protection Program (PPP) Report: Approvals through 05/31/2021,” U.S. Small Business 
Administration (SBA), available at https://www.sba.gov/sites/default/files/2021-
06/PPP_Report_Public_210531-508.pdf, p. 7. 
10  I understand that the “Damages Class” is defined as: “all persons and entities in California, Pennsylvania, 
Connecticut, Missouri, Illinois, Washington, Michigan, Nevada, Ohio, Arizona, Colorado, Utah, Texas, Indiana, 
Mississippi, Oklahoma, and New York (collectively, the ‘Class Member States’) who, in 2021, applied for PPP 
loans with defendant Prestamos as the lender for whom the SBA provided a SBA loan number, and who 
executed and submitted their Loan Documents and provided to Prestamos all required loan documentation, but 
as to whom Prestamos both failed to disburse the PPP loan proceeds and reported to the SBA that the loan 
proceeds were disbursed.”  (Third Amended Complaint, ¶ 376.)  I understand that the “Declaratory Judgment 
Class” is defined as: “all persons and entities in the Class Member States who, in 2021, applied for PPP loans 
with defendant Prestamos as the lender for whom the SBA provided a SBA loan number, and who executed and 
submitted their Loan Documents and provided to Prestamos all required loan documentation, but as to whom 
Prestamos both failed to disburse the PPP loan proceeds and reported to the SBA that the loan proceeds were 
disbursed.”  (Third Amended Complaint, ¶ 377.)  I further understand that both definitions exclude: “Prestamos, 
CPLC, any entities in which Prestamos or CPLC has a controlling interest, Defendants’ agents and employees, 
any Judge to whom this action is assigned, and any member of such Judge’s staff and immediate family.”  
(Third Amended Complaint, ¶ 378.) 
11  Third Amended Complaint, ¶ 73. 
12  Third Amended Complaint, ¶ 73. 
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C. 
Assignment 
10. 
Ballard Spahr LLP, counsel for Prestamos (“Counsel”), retained me to provide 
expert testimony in this matter based on my knowledge of and experience in the lending 
programs of the SBA, including the PPP.  Specifically, Counsel asked me to: (a) provide an 
overview of the PPP lending program, including the process for disbursements of loan funds 
using the Automated Clearing House (“ACH”) payments network, as well as the loan 
forgiveness process; (b) assess the reasons why the Putative Class Members did not receive PPP 
loan funds; and (c) assess the reasons why the Putative Class Members’ PPP loans may not have 
been fully forgiven.  
11. 
I am being compensated at an hourly rate of $925 for my time spent on this 
matter.  Employees of Analysis Group, Inc. working under my direction and supervision have 
assisted me in this assignment.  Neither my compensation nor that of the Analysis Group staff 
supporting me is contingent upon my findings or the outcome of this litigation. 
12. 
A list of materials I considered in forming my opinions is attached as Appendix 
B.  I have also drawn on my professional experience.  My work on this matter is ongoing, and I 
therefore reserve the right to update, refine, and/or revise my opinions, or form additional 
opinions, including in response to Plaintiffs’ experts and any additional information I may 
receive. 
D. 
Summary of Opinions 
13. 
Based on my experience with SBA lending programs, including facilitating the 
PPP for borrowers in 2020 and 2021, and my review of the documentary and data evidence made 
available to me to date, I have formed the following opinions:  
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14.
To the extent the Putative Class Members did not receive PPP loan funds, there
was a variety of reasons.  For some, a borrower’s loan application may have been withdrawn 
prior to the initiation of disbursement of loan proceeds.  For others, a disbursement was initiated 
and funds successfully reached the borrower’s bank via an ACH transfer, but the bank may have 
withheld the funds without releasing to the borrower’s account for various reasons, including 
suspicion of fraud.  For yet another category of Putative Class Members, the ACH fund transfer 
initiated by Prestamos was returned, accompanied by an ACH return code.  This return, in turn, 
led to follow-up with the borrower by Blueacorn, Prestamos, and/or the borrower’s bank.  While 
this follow-up process resolved the issues for some borrowers, it resulted in non-funding for 
others due to various reasons, including suspected fraud. 
15.
For those failed disbursements accompanied with an ACH return code, an
analysis of the code alone is insufficient to assess why each borrower did not receive the PPP 
loan funds.  This is because one code can be used to denote multiple (sometimes unrelated) 
reasons for a return.  Moreover, the return code itself does not convey information on what 
follow-up with the borrower was conducted by various parties.  Therefore, understanding why 
each Putative Class Member did not receive PPP loan proceeds requires an individualized 
analysis of each borrower’s situation and the timeline of actions (or inactions) of different 
parties. 
16.
The Putative Class Members’ PPP loans may not have been fully forgiven for a
variety of reasons.  The PPP loan forgiveness application was onerous, requiring extensive 
documentary support, and rules for determining the eligible loan forgiveness amount were 
complex.  Inaccuracies in the original loan application could also impact loan forgiveness 
eligibility.  Thus, to determine whether each Putative Class Member’s PPP loan could have been 
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forgiven (and in what amount) would require an individualized analysis of each borrower’s loan 
forgiveness application that accounts for various factors, such as the covered period, payroll cost, 
non-payroll cost, employee wage level, and employee headcount.  
II.
OVERVIEW OF THE PPP LENDING PROCESS
17.
After the onset of COVID-19, the U.S. Congress passed the Coronavirus Aid,
Relief, and Economic Security (“CARES”) Act on March 27, 2020.13  The CARES Act included 
the PPP, which launched on April 3, 2020 and ended on May 31, 2021.14  Administered by the 
SBA, the PPP provided businesses with potentially forgivable, low-interest loans to help keep 
their workforce employed during COVID-19.15  PPP loans were intended to cover payroll and 
benefits, mortgage interest, rent, utilities, and other costs to promote job retention and ensure 
economic stability amid the economic turmoil caused by COVID-19.16 
18.
I understand that the Named Plaintiffs in this matter all purport to be sole
proprietors.17  Businesses eligible for a PPP loan, however, extended beyond sole proprietors.  
Examples of eligible businesses include: (a) sole proprietors, independent contractors, and the 
13
“Business Loan Program Temporary Changes; Paycheck Protection Program as Amended by Economic Aid 
Act,” Federal Register, January 14, 2021, available at 
https://www.federalregister.gov/documents/2021/01/14/2021-00451/business-loan-program-temporary-
changes-paycheck-protection-program-as-amended-by-economic-aid-act, p. 3692. 
14
“Paycheck Protection Program: Program Changes Increased Lending to the Smallest Businesses and in 
Underserved Locations,” U.S. Government Accountability Office (GAO), September 2021, available at 
https://www.gao.gov/assets/gao-21-601.pdf, p. 5. 
15
“Paycheck Protection Program,” U.S. Small Business Administration (SBA), available at 
https://www.sba.gov/funding-programs/loans/covid-19-relief-options/paycheck-protection-program. 
16
“Business Loan Program Temporary Changes; Paycheck Protection Program as Amended by Economic Aid 
Act,” Federal Register, January 14, 2021, available at 
https://www.federalregister.gov/documents/2021/01/14/2021-00451/business-loan-program-temporary-
changes-paycheck-protection-program-as-amended-by-economic-aid-act, p. 3704.  
17
Third Amended Complaint, ¶¶ 15-35. 
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self-employed; (b) any small business concerns that met the SBA’s size standards;18 (c) any 
businesses, 501(c)(3) nonprofit organizations, 501(c)(19) veterans organizations, or tribal 
business concerns with 500 or fewer employees or, for those with more than 500 employees, 
meeting the SBA’s industry-specific size standards; and (d) any businesses in the 
accommodations and food services sectors that had more than one physical location and 
employed less than 500 people per physical location.19  The SBA approved over 11.8 million 
PPP loans, totaling nearly $800 billion between April 3, 2020 and May 31, 2021.20  In 2020,  the 
total approved PPP loan count was over 5.2 million with an average loan size of $101,000.21  The 
total approved PPP loan count in 2021 was over 6.6 million with an average loan size of 
$42,000.22 
 
18  The SBA’s size standards for small businesses included: (1) various industry-specific revenue thresholds, or (2) 
alternative size standards based on metrics such as maximum tangible net worth (less than $15 million) or 
average net income after federal taxes (less than $5 million).  See “Business Loan Program Temporary 
Changes; Paycheck Protection Program as Amended by Economic Aid Act,” Federal Register, January 14, 
2021, available at https://www.federalregister.gov/documents/2021/01/14/2021-00451/business-loan-program-
temporary-changes-paycheck-protection-program-as-amended-by-economic-aid-act, p. 3695. 
19  “Paycheck Protection Program: Program Changes Increased Lending to the Smallest Businesses and in 
Underserved Locations,” U.S. Government Accountability Office (GAO), September 2021, available at 
https://www.gao.gov/assets/gao-21-601.pdf, p. 8. 
20  Levin, Adam G., Anthony A. Cilluffo, and Bruce R. Lindsay, “SBA as a Vehicle for Crisis Relief: Lessons 
from the COVID-19 Pandemic,” Congressional Research Service, September 14, 2023, available at 
https://crsreports.congress.gov/product/pdf/R/R47694, p. 3. 
21  In 2020, a borrower could apply for a PPP loan during the period from April 3, 2020 to August 8, 2020.  See  
“Paycheck Protection Program (PPP) Information Sheet: Borrowers,” available at 
https://home.treasury.gov/system/files/136/PPP%20Borrower%20Information%20Fact%20Sheet.pdf, p. 1; 
“Paycheck Protection Program (PPP) Report: Approvals through 08/08/2020,” U.S. Small Business 
Administration (SBA), available at https://www.sba.gov/sites/default/files/2020-08/PPP_Report%20-%202020-
08-10-508.pdf, pp. 2-6. 
22  In 2021, a borrower could apply for a PPP loan during the period from January 19, 2021 to May 31, 2021.  See  
“SBA Re-Opening Paycheck Protection Program to Small Lenders on Friday, January 15 and All Lenders on 
Tuesday, January 19,” U.S. Small Business Administration, January 13, 2021, available at 
https://www.sba.gov/article/2021/jan/13/sba-re-opening-paycheck-protection-program-small-lenders-friday-
january-15-all-lenders-tuesday; “Paycheck Protection Program (PPP) Report: Approvals through 05/31/2021,” 
U.S. Small Business Administration (SBA), available at https://www.sba.gov/sites/default/files/2021-
06/PPP_Report_Public_210531-508.pdf, pp. 2-6. 
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A.
Key PPP Players: SBA, Borrowers, and Lenders
19.
The SBA was responsible for administering the program, setting the rules,
overseeing its implementation, and ensuring compliance with the guidelines.23  The U.S. 
Treasury Department worked closely with the SBA to provide necessary funding, and issue 
operational guidelines.24  The SBA also approved PPP loans.25  The CARES Act allowed the 
SBA to rely on self-certifications from borrowers regarding their operational status and the 
accuracy of information, rather than on lenders to verify supporting documentation 
independently of borrowers.26 
20.
To apply for a PPP loan, a borrower (such as the Named Plaintiffs) needed to
submit the following materials: a PPP Borrower Application Form (SBA Form 2483), or a 
lender’s equivalent form, proof of identity, 2019 or 2020 (whichever the borrower used to 
calculate their loan amount) IRS Form 1040, Schedule C, business records (such as bank 
statements) establishing that borrower operated a business on or around February 15, 2020, and 
certifications regarding the applicant’s business size, payroll expenses, and the need for the loan 
to continue operations.27 
23
“Paycheck Protection Program,” U.S. Department of Treasury, available at https://home.treasury.gov/policy-
issues/coronavirus/assistance-for-small-businesses/paycheck-protection-program#. 
24
“Business Loan Program Temporary Changes; Paycheck Protection Program as Amended by Economic Aid 
Act,” Federal Register, January 14, 2021, available at 
https://www.federalregister.gov/documents/2021/01/14/2021-00451/business-loan-program-temporary-
changes-paycheck-protection-program-as-amended-by-economic-aid-act, pp. 3695-3705. 
25
“Paycheck Protection Program: Program Changes Increased Lending to the Smallest Businesses and in 
Underserved Locations,” U.S. Government Accountability Office (GAO), September 2021, available at 
https://www.gao.gov/assets/gao-21-601.pdf, p. 9.  
26
Ware, Hannibal “Mike”, “SBA’s Handling of Potentially Fraudulent Paycheck Protection Program Loans,” U.S. 
Small Business Administration (SBA), May 26, 2022, available at https://www.sba.gov/sites/default/files/2022-
05/SBA%20OIG%20Report%2022-13.pdf, p. 2.  
27
“Business Loan Program Temporary Changes; Paycheck Protection Program as Amended by Economic Aid 
Act,” Federal Register, January 14, 2021, available at 
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21.
Lenders who were already approved to participate in SBA’s 7(a) program (which
is SBA’s primary business loan program for providing financial assistance to small businesses)28 
were authorized to issue PPP loans.29  The SBA and the U.S. Treasury were permitted to approve 
additional lenders meeting certain requirements.30  On April 30, 2020, CDFIs and Minority 
Depository Institutions (“MDIs”, which are banks or credit unions either owned or directed 
primarily by members of certain minority groups),31 were included in the program as lenders to 
expand lending to traditionally underserved areas.32  Approved lenders (such as Prestamos) acted 
as the primary contacts for businesses seeking PPP loans.33  Lenders processed the loan 
applications, confirmed receipt of borrower certifications and documentation, confirmed 
borrowers’ calculations of loan amounts34 by reviewing documentation, and certified the 
https://www.federalregister.gov/documents/2021/01/14/2021-00451/business-loan-program-temporary-
changes-paycheck-protection-program-as-amended-by-economic-aid-act, pp. 3700, 3704, 3708.  See also 
“Assessing Compliance with BSA Regulatory Requirements: Customer Identification Program,” Federal 
Financial Institutions Examination Council, available at 
https://bsaaml.ffiec.gov/manual/AssessingComplianceWithBSARegulatoryRequirements/01. 
28
“7(a) Loans,” U.S. Small Business Administration, available at https://www.sba.gov/funding-
programs/loans/7a-loans. 
29
“Paycheck Protection Program: Program Changes Increased Lending to the Smallest Businesses and in 
Underserved Locations,” U.S. Government Accountability Office (GAO), September 2021, available at 
https://www.gao.gov/assets/gao-21-601.pdf, p. 6. 
30
“Paycheck Protection Program: Program Changes Increased Lending to the Smallest Businesses and in 
Underserved Locations,” U.S. Government Accountability Office (GAO), September 2021, available at 
https://www.gao.gov/assets/gao-21-601.pdf, p. 6. 
31
“Minority Depository Institutions List,” FDIC, available at 
https://www.fdic.gov/regulations/resources/minority/mdi.html. 
32
“Paycheck Protection Program: Program Changes Increased Lending to the Smallest Businesses and in 
Underserved Locations,” U.S. Government Accountability Office (GAO), September 2021, available at 
https://www.gao.gov/assets/gao-21-601.pdf, p. 10. 
33
“Paycheck Protection Program: Program Changes Increased Lending to the Smallest Businesses and in 
Underserved Locations,” U.S. Government Accountability Office (GAO), September 2021, available at 
https://www.gao.gov/assets/gao-21-601.pdf, pp. 6-10. 
34
The amount of a PPP loan was set at 2.5 times a borrower’s average monthly payroll costs, up to a maximum of 
$10 million.  See “Paycheck Protection Program: Program Changes Increased Lending to the Smallest 
Businesses and in Underserved Locations,” U.S. Government Accountability Office (GAO), September 2021, 
available at https://www.gao.gov/assets/gao-21-601.pdf, p. 4. 
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necessity of PPP loans for ongoing operations.35  For those loan applications that lenders reached 
a decision to recommend for approval, lenders submitted them to the SBA for approval, and 
upon the SBA’s approval, initiated disbursements of the funds to borrowers.36 
22.
To minimize delays and broaden eligibility, the SBA did not require traditional
underwriting.  Lenders did not follow traditional underwriting procedures also because PPP 
loans were fully guaranteed by the SBA.37  The waiver of traditional underwriting allowed a 
larger number of businesses to access funds quickly.38  Lenders made loan approval 
recommendations based on their review of the loan applications, which included applicants’ 
certifications of business size, payroll expenses, and the need for funding to continue 
operations.39 
35  “Business Loan Program Temporary Changes; Paycheck Protection Program as Amended by Economic Aid 
Act,” Federal Register, January 14, 2021, available at 
https://www.federalregister.gov/documents/2021/01/14/2021-00451/business-loan-program-temporary-
changes-paycheck-protection-program-as-amended-by-economic-aid-act, pp. 3707-3708. 
36  “Paycheck Protection Program: Program Changes Increased Lending to the Smallest Businesses and in 
Underserved Locations,” U.S. Government Accountability Office (GAO), September 2021, available at 
https://www.gao.gov/assets/gao-21-601.pdf, p. 9 (“To apply for a PPP loan, potential borrowers first submitted 
applications directly to a participating lender[.] The lender then reviewed the application documentation and 
submitted its loan approval decision to SBA through SBA’s loan processing portal. Once received, SBA issued 
a loan number to the lender. The lender then disbursed the loan amount to the borrower. […] SBA issued a loan 
number when it agreed to guarantee the loan. Initially, SBA reviewed loan and borrower information to look for 
duplicate applications before issuing a loan number to the lender. For Phase 3, SBA began conducting upfront 
compliance checks before issuing a loan number to the lender.”) 
37  “Paycheck Protection Program (PPP) Information Sheet Lenders,” available at 
https://home.treasury.gov/system/files/136/PPP%20Lender%20Information%20Fact%20Sheet.pdf, p. 1. 
38  “Paycheck Protection Program: SBA Added Program Safeguards, but Additional Actions Are Needed,” U.S. 
Government Accountability Office (GAO), July 2021, available at https://www.gao.gov/assets/gao-21-577.pdf, 
p. 10.
39  “Business Loan Program Temporary Changes; Paycheck Protection Program as Amended by Economic Aid 
Act,” Federal Register, January 14, 2021, available at 
https://www.federalregister.gov/documents/2021/01/14/2021-00451/business-loan-program-temporary-
changes-paycheck-protection-program-as-amended-by-economic-aid-act, p. 3694. 
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23. 
Some lenders contracted with LSPs (such as Blueacorn) to act as their agents in 
originating, processing, and servicing PPP loans.40  LSPs generally had technological advantages 
for processing loans quickly and securely, which made them efficient in processing applications 
and more likely to lend to underserved communities that had difficulties to access financial 
services.41  Their lower processing costs compared to banks also made them attractive for small 
businesses with the need of small loans.42  For example, Blueacorn offered technology solutions 
and financial expertise to streamline the PPP application process for potential borrowers.43  
Prestamos believed that engaging Blueacorn would be “more economical” and result in better 
quality of service to borrowers.44 
B. 
PPP Loan Fraud 
24. 
Partly because of the relaxed underwriting requirements and expedited approval 
processes, fraud was widespread in PPP lending.  By December 2021, the SBA’s Office of 
 
40  For a definition of a “Lender Service Provider” for SBA loans, see “Part 103 - Standards for Conducting 
Business with SBA,” Code of Federal Regulations, available at https://www.ecfr.gov/current/title-13/chapter-
I/part-103.  
41  Battisto, Jessica, et al., “Who Received PPP Loans by Fintech Lenders?,” Liberty Street Economics, May 27, 
2021, available at https://libertystreeteconomics.newyorkfed.org/2021/05/who-received-ppp-loans-by-fintech-
lenders. 
42  Battisto, Jessica, et al., “Who Benefited from PPP Loans by Fintech Lenders?,” Liberty Street Economics, May 
27, 2021, available at https://libertystreeteconomics.newyorkfed.org/2021/05/who-benefited-from-ppp-loans-
by-fintech-lenders. 
43  “Blueacorn Pitch Deck,” PRESTAMOS-00300502, p. 3; “Operation Process: Narrative,” BLUEACORN-
00001987, p. 2 (“To apply for a PPP loan, the prospect creates an account in Phoenix, which is used throughout 
Blueacorn’s Eligibility Verification process. The lead is directed to complete the PPP application process using 
this custom implementation of a “Phoenix” form, which Blueacorn’s developers have created, …. This is a 12-
step form created via high-performance server-side technology.”) 
44  “Exhibit 16: Lender Service Provider Agreement,” PRESTAMOS-00296818 (“Lender desires to acquire staff 
services from Service Provider to carry out certain functions related to the PPP Loan Portfolio rather than hiring 
employees directly for those same staff functions, as it believes that this will be more economical and will result 
in a higher level of service and expertise to provide better delivery to the small business concerns which Lender 
desires to assist.”) 
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Inspector General (“OIG”) Hotline received over 54,000 complaints related to PPP fraud.45  
Financial institutions filed over 21,000 suspicious activity reports related to PPP loans with the 
Financial Crimes Enforcement Network between April and October 2020.46  The SBA’s OIG 
investigated the complaints received from the OIG Hotline, financial institutions, and other law 
enforcement agencies, and evaluated the SBA’s handling of potentially fraudulent loans.47  The 
OIG found that the SBA lacked a well-defined organizational structure for managing and 
addressing potential fraud in PPP loans across the program.48  It estimated that the potential fraud 
within the PPP represented eight percent of the total disbursed funds.49 
25. 
The OIG also found that due to inadequate guidance from the SBA, lenders faced 
uncertainty in handling PPP loan fraud and recovering fraudulently obtained funds from 
borrowers’ accounts.50  SBA officials noted a significant rise in lender requests for specific 
 
45  Ware, Hannibal “Mike”, “SBA’s Handling of Potentially Fraudulent Paycheck Protection Program Loans,” U.S. 
Small Business Administration (SBA), May 26, 2022, available at https://www.sba.gov/sites/default/files/2022-
05/SBA%20OIG%20Report%2022-13.pdf, p. 2. 
46  Ware, Hannibal “Mike”, “SBA’s Handling of Potentially Fraudulent Paycheck Protection Program Loans,” U.S. 
Small Business Administration (SBA), May 26, 2022, available at https://www.sba.gov/sites/default/files/2022-
05/SBA%20OIG%20Report%2022-13.pdf, p. 2. 
47   Ware, Hannibal “Mike”, “SBA’s Handling of Potentially Fraudulent Paycheck Protection Program Loans,” U.S. 
Small Business Administration (SBA), May 26, 2022, available at https://www.sba.gov/sites/default/files/2022-
05/SBA%20OIG%20Report%2022-13.pdf, p. 1. 
48  Ware, Hannibal “Mike”, “SBA’s Handling of Potentially Fraudulent Paycheck Protection Program Loans,” U.S. 
Small Business Administration (SBA), May 26, 2022, available at https://www.sba.gov/sites/default/files/2022-
05/SBA%20OIG%20Report%2022-13.pdf, p. 3. 
49  “COVID-19 Pandemic EIDL and PPP Loan Fraud Landscape,” U.S. Small Business Administration, June 27, 
2023, available at https://www.sba.gov/sites/default/files/2023-06/SBA%20OIG%20Report%2023-09.pdf, p. 
11.  The OIG has also reported that as of February 1, 2023, SBA was pursuing the seizure (i.e., confiscation) of 
$32 million in cash proceeds from fraudulently obtained PPP loan funds and tracking another $41 million 
fraudulent PPP loans for return; in addition, $95 million of PPP loan deposits were frozen by two financial 
institutions due to suspected fraudulent activity.  See “Serious Concerns Regarding the Return of Paycheck 
Protection Program Funds,” U.S. Small Business Administration, May 31, 2023, available at 
https://www.sba.gov/sites/default/files/2023-05/SBA%20OIG%20Report%2023-08_0.pdf, pp. 3-4. 
50  Ware, Hannibal “Mike”, “SBA’s Handling of Potentially Fraudulent Paycheck Protection Program Loans,” U.S. 
Small Business Administration (SBA), May 26, 2022, available at https://www.sba.gov/sites/default/files/2022-
05/SBA%20OIG%20Report%2022-13.pdf, pp. 8-10. 
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guidance to ensure compliance with agency requirements and effective fraud management.51  
Such guidance that lenders sought from the SBA related to recovering fraudulently obtained loan 
funds that borrowers had already withdrawn, returning potentially fraudulent PPP loan funds 
back to either the lenders or the SBA, and handling confiscated funds and remaining unspent 
funds from potentially fraudulent PPP loans.52  Some of the guidance was only provided by the 
SBA after the PPP had ended.53 
C. 
Disbursements of PPP Loan Funds 
26. 
As depicted in Figure 1 below, after the SBA approved borrowers for PPP loans, 
lenders would initiate disbursements of PPP loan funds to borrowers using the ACH payments 
network.54  According to Nacha, the organization that manages the ACH payments network, the 
process for disbursement of PPP loan funds via an ACH transfer is as follows.55 
a. The lender, i.e., Prestamos in this case (also known as the Originator), initiates a 
PPP loan disbursement into the payment system according to the arrangement 
with a borrower (the Recipient).  The borrower’s name, banking information, and 
 
51  Ware, Hannibal “Mike”, “SBA’s Handling of Potentially Fraudulent Paycheck Protection Program Loans,” U.S. 
Small Business Administration (SBA), May 26, 2022, available at https://www.sba.gov/sites/default/files/2022-
05/SBA%20OIG%20Report%2022-13.pdf, p. 8. 
52  Ware, Hannibal “Mike”, “SBA’s Handling of Potentially Fraudulent Paycheck Protection Program Loans,” U.S. 
Small Business Administration (SBA), May 26, 2022, available at https://www.sba.gov/sites/default/files/2022-
05/SBA%20OIG%20Report%2022-13.pdf, pp. 8-10; “Serious Concerns Regarding the Return of Paycheck 
Protection Program Funds,” U.S. Small Business Administration, May 31, 2023, available at 
https://www.sba.gov/sites/default/files/2023-05/SBA%20OIG%20Report%2023-08_0.pdf, p. 1. 
53  “SBA Procedural Notice,” U.S. Small Business Administration, December 18, 2023, available at 
https://www.sba.gov/sites/default/files/2024-01/5000-851892%20-%20Remediated%20%281%29.pdf. 
54  “What is an ACH transaction?,” Consumer Financial Protection Bureau, May 14, 2024, available at 
https://www.consumerfinance.gov/ask-cfpb/what-is-an-ach-transaction-en-1065/. 
55  “How ACH Works,” National Automated Clearing House Association, available at 
https://achdevguide.nacha.org/how-ach-works. 
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amount information are part of the ACH payment file that the lender provides to 
the lender’s bank. 
b. The lender’s bank, i.e., Evolve Bank & Trust in this case (also known as the
Originating Depository Financial Institution, or ODFI), receives the payment
instructions from the lender and forwards the instructions (also referred to as an
“entry”56) to the Federal Reserve (i.e., the ACH Operator).
c.
The Federal Reserve is a central clearing facility that receives payments from the
lender’s bank (such as Evolve Bank & Trust, in this case), distributes payments to
the appropriate Receiving Depository Financial Institution, or RDFI (i.e., a
financial institution where a borrower’s account resides), and performs settlement
functions for the ODFI and the RDFI.
d. The RDFI, upon receiving an ACH payment instruction from the Federal Reserve,
posts the applicable amount of funds to the account of its Recipient (i.e., the
borrower).
56  “The Complete Guide to Understanding ACH Payments,” Integrated Research, available at 
https://www.ir.com/guides/ach-payments (“Once a transaction is initiated, an entry is submitted by the bank or 
payment processor handling the first phase of the ACH payments process. The bank or payment processor is 
known as the Originating Depository Financial Institution (ODFI).”) 
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Figure 1. PPP Loan Disbursement Process57 
III.
THERE WAS A WIDE VARIETY OF REASONS WHY THE PUTATIVE CLASS
MEMBERS DID NOT RECEIVE PPP LOAN FUNDS
27.
There was a wide variety of reasons why the Putative Class Members did not
receive PPP loan funds.  For some, the loan application may have been withdrawn prior to 
disbursement, or the borrower’s bank may have failed to release the funds to the borrower, 
possibly because of suspected fraud.  For others, the ACH fund transfer that Prestamos initiated 
was returned, with a return code, which in turn led to follow-up with the borrower by Blueacorn, 
Prestamos, and/or the borrower’s bank.  However, the return code itself does not convey 
information on what follow-up was conducted with the borrower by various parties.  For some 
borrowers, this follow-up process seemed to have resulted in non-funding, due to various 
57  “How ACH Payments Work,” National Automated Clearing House Association, available at 
https://www.Nacha.org/content/how-ach-payments-work. 
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reasons, including suspected fraud and/or the borrower’s failure to provide required documents 
and/or information.  I find that understanding specifics of the various situations that caused the 
return of PPP loan funds requires more than an analysis of the return codes—it requires 
individualized analysis of each specific situation that led to the return.  It also requires an 
individualized analysis of the timeline of follow-up actions (or inactions) of different parties 
after an ACH transfer was returned. 
A.
Overview of Reasons for Failure to Receive PPP Loan Funds
28.
As an initial matter, it is informative to distinguish among the following three
scenarios. 
1.
Scenario 1
 
 
 
 
 
 
 
  
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2. 
Scenario 2 
 
 
 
 
 
 
 
 
 
 
   
3. 
Scenario 3 
31. 
In the PPP loan fund disbursement process depicted in Figure 1 above, an ACH 
fund transfer failed and the funds were returned to the ODFI, accompanied by an ACH return 
code (also referred to as an “ACH return”). 
32. 
ACH returns can happen in many payment contexts, when either the payment 
cannot be completed (e.g., the ACH Operator returns the funds), or when the payment initially 
settles but is rejected later by the recipient’s bank.58  Common reasons for an ACH return include 
incorrect recipient account information, a closed recipient bank account, incorrect routing 
 
58  Antosz, Danielle, “ACH Return Codes: What They Mean and How to Minimize Risk,” Plaid, February 14, 
2023, available at https://plaid.com/resources/ach/ach-return/ (“ACH returns occur when an ACH payment 
cannot be completed for any reason, or when the payment initially settles but is rejected later. Essentially, it's 
the ACH payment equivalent of a bounced check.”)  
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number for the recipient’s bank, and errors in entries such as the name associated with the 
recipient’s bank account.  There are altogether 47 ACH return codes to choose from when the 
ACH Operator or the RDFI returns loan disbursement funds.59 
33. 
In case of a loan, the borrower typically provides banking information (i.e., bank 
account details where the borrower would like to receive loan funds) to the lender in the loan 
application.  The lender and/or its LSP will in turn provide such information to the ODFI for 
ACH transfer.  If the borrower has made an error when providing the bank account details to the 
lender, the ACH transfer based on such erroneous information would fail and would be 
returned.60  Even if the borrower has provided the accurate account details, the ACH transfer 
could still fail if the borrower provides a personal rather than business account to receive 
business loan proceeds.61   
34. 
A suspicion of fraud by a recipient’s bank can also lead to an ACH return.  
However, in my experience, there is no single ACH return code that denotes transfer rejection 
due to potential fraud.  Rather, the RDFI, at its discretion, can select among several ACH return 
codes in the case of suspected fraud.62  For example, in their guidance to RDFIs, the SBA OIG 
 
59  Return codes R1-R39 and R40-R47 could be used for return of loan disbursement funds.  Return codes R48-
R77 include dishonored return codes, contested return codes, and debit-related return codes.  See “Nacha ISO 
20022 Guide to Mapping U.S. ACH Rejected Items,” National Automated Clearing House Association, August 
2023, available at https://www.nacha.org/system/files/2023-
08/NACHA_ISO20022_Guide_pain.002_reject%2008-09-23.pdf, Table 1: Mapping of Nacha Return Codes to 
ISO ExternalStatusReason1 Codes, pp. 83-91. 
60  “Understanding an ACH Return and What You Should Do About It,” Stax, available at 
https://staxpayments.com/blog/what-is-an-ach-return/ (“There are many reasons a transaction can fail to 
process; it could be as simple as a mistyped account number or something more complicated.”)  
61  A number of Named Plaintiffs appear to have identified personal accounts, rather than business accounts, on 
their PPP loan applications. 
62  “Return for Questionable Transaction,” Nacha, available at https://www.nacha.org/rules/return-questionable-
transaction (“Is an RDFI required to use R17 to return an entry with an invalid account number that it believes 
may be questionable? No, the RDFI may continue to use R03 (No Account/Unable to Locate Account) or R04 
(Invalid Account Number Structure) to return those entries.”) 
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and the U.S. Secret Service Office of Investigations note that “the RDFI should select the Return 
Reason Code that most closely approximates the reason for the return” and list the following 
codes as “acceptable options” for returning an ACH fund transfer due to a suspicion of fraud:63 
“R03 (No Account/Unable to Locate Account) 
R17 (File Record Edit Criteria/Entry with Invalid Account Number 
Initiated Under Questionable Circumstances), which requires 
“QUESTIONABLE” to be inserted in the first twelve positions of 
the Addenda Record 
R23 (Credit Entry Refused by Receiver)” 
35. 
Not only can multiple codes be used to denote the same reason for the return of 
funds, but also one return code can be used for multiple (sometimes unrelated) reasons for ACH 
returns.  Therefore, understanding the specifics of the situation that caused the return of PPP loan 
funds requires more than an analysis of the return codes—it requires individualized analysis of 
each specific situation that led to the return. 
36. 
Generally speaking, after an ACH return, the ODFI is expected to forward the 
return to the Originator for action.64  Upon receiving the return notification, the Originator and 
 
63  “Detection and Mitigation of Paycheck Protection Program and Economic Injury Disaster Loan Fraud,” U.S. 
Secret Service Office of Investigations and U.S. SBA Office of Inspector General, August 10, 2020, available at 
https://www.neach.org/Portals/0/USSS%20and%20SBA%20OIG%20Joint%20Alert%20-
%20PPP%20and%20EIDL%20Fraud%20-%20TLP%20Green.pdf, p. 3.  See also “Paycheck Protection 
Program - Application Fraud Indicators,” BLUEACORN-02852073 (OIG) pp. 1-2. 
64  Nacha Operating Rules & Guidelines, Nacha, 2024, pp. OG52-53.  After an ACH return, the ODFI could also 
choose to reinitiate the fund transfer or dishonor the return.  Neither action applies to the ACH returns in this 
case.  The action of reinitiating the fund transfer only applies to return code R01 (Insufficient Funds) or R09 
(Uncollected Funds).  Those two codes denote a situation where money is withdrawn from a recipient’s 
account, but the account does not have a sufficient amount of funds to withdraw.  Those two codes are not 
 
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the Recipient would be expected to work together to attempt to resolve the return.  For example, 
in a failed PPP loan disbursement, if the funds were returned because the account number and/or 
routing number that the borrower provided as part of the loan application were incomplete or 
incorrect, the lender and the borrower would be expected to work together to obtain correct 
account and/or routing numbers.65 
37. 
The LSP and/or the RDFI may also be expected to assist with resolving returned 
disbursements.  For example, if the LSP, such as Blueacorn, was expected to assist with 
resolving ACH returns of PPP loan disbursements, the lender and/or the ODFI would generally 
be expected to notify the LSP about the unsuccessful loan disbursement and the reason for the 
return.66  In this case, the LSP would generally be expected to work with the borrower on behalf 
of the lender to attempt to resolve the returned disbursement.67  In case of an ACH return due to 
suspected fraud, the LSP may be expected to be involved.68  The RDFI, as the borrower’s bank, 
 
relevant for this case because here, funds were being deposited into a recipient’s account.  The ODFI could also 
dishonor the return of the funds (if it is untimely, contains incorrect information, is misrouted, is a duplicate or 
results in an unintended credit to the borrower), and the RDFI could choose to contest the dishonored return.  
My review suggests that the codes associated with dishonored returns and contested returns do not appear in the 
data produced by Evolve Bank & Trust (the ODFI) for this case. 
65  “The Complete List of ACH Rejection Codes: Why They Happen and How to Handle Them,” Stripe, February 
16, 2024, available at https://stripe.com/resources/more/the-complete-list-of-ach-rejection-codes-why-they-
happen-and-how-to-handle-them#. 
66  “Operation Process: Narrative,” BLUEACORN-00001987, p. 14 (“If the ACH transfer from the banks to 
borrowers fails, the funds are returned to the respective bank’s accounts via Evolve; this information is recorded 
in the activity file Blueacorn receives from the bank”), pp. 16-17 (discussing “bank-code-based rejections.”) 
67  Blueacorn’s pitch deck shows a “Customer Service Reachout” following “Returned Wires/ACH.”  See 
“Blueacorn Pitch Deck,” PRESTAMOS-00300502, p. 26.  See also “Operation Process: Narrative,” 
BLUEACORN-00001987, p. 18.  Communication between Blueacorn and borrowers following an ACH return 
in some instances refers to “reverification.”  See MARSHALL00028; OWSLEY00009; PRONSKY00040.  See 
also “Paycheck Protection Program Loan Processing Script,” BLUEACORN-00001570, p. 32.  
68  For examples of fraudulent bank statements, Schedule Cs, passports, see “Paycheck Protection Program Loan 
Processing Script,” BLUEACORN-00001570, pp. 21-31.  See also “Paycheck Protection Program Loan 
Processing Script,” BLUEACORN-00001570, p. 32 (“Appendix F: Enhanced Due Diligence” discussing the 
requirements for applications initially approved by the SBA but where “a full 1040 tax return” that “will have to 
include a Schedule C” was requested in addition to the “original documentation on file (ID, Schedule C, Bank 
Statements).”)    
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may also be expected to be involved in following up with the borrower and conducting fraud-
related investigations.69 
38. 
If follow-up communication with the borrower is successful in resolving the ACH 
return reason, the lender would resubmit loan disbursement by initiating another ACH transfer or 
another method of payment.70  Conversely, if upon the follow-up by the lender, the LSP, or the 
borrower’s bank, the borrower still fails to provide necessary and correct information, it would 
be the borrower’s fault for not receiving PPP loan funds.  Therefore, understanding whether the 
lender was responsible for a failed disbursement requires an individualized analysis of each 
borrower’s situation and the timeline of actions (or inactions) of various different parties, such as 
the borrower, the borrower’s bank, the ODFI, the lender, and the LSP. 
B. 
Analysis of ACH Return Codes Associated With Prestamos’s PPP Loan 
Disbursements 
39. 
Two datasets made available to me (one produced by Evolve Bank & Trust, and 
another provided by Prestamos) allow me to analyze the ACH return codes for the borrowers to 
whom Prestamos allegedly failed to disburse the PPP loan proceeds.  My analysis finds that there 
was a variety of reasons why these borrowers did not receive the PPP loan funds.  It also 
 
69  According to Blueacorn’s pitch deck, a “Loan Review by Blueacorn” was part of a process to investigate 
“Bank-Reported Fraud” based on either the “Borrower’s Bank Fraud Officer Report” or the “SBA Officer 
Report,” and Blueacorn’s loan review included a number of manual verification steps.  See “Blueacorn Pitch 
Deck,” PRESTAMOS-00300502, pp. 28-29. 
70  “Operation Process: Narrative,” BLUEACORN-00001987, p. 14 (“Sometimes Blueacorn declines the loan 
[after an ACH return] because it’s suspicious; for others Blueacorn attempts to get new data and try again. If 
there is an ACH failure, there is a semi-formal response to Prestamos/Evolve to fix and/or resend the ACH In 
case of full failure, ACH funds are returned to their respective banks.”)  For a description of Blueacorn’s 
“Prepaid Card Process” based on “bank-code-based rejections,” see “Operation Process: Narrative,” 
BLUEACORN-00001987, pp. 15-17.  
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confirms that further individualized investigations are necessary in order to understand the 
specific situation that caused each borrower to fail to receive the loan funds.   
1.
Available Data
 
 
 
  
 
  
  
 
 
 
  
 
 
 
  
 
 
 
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25
 
 
  
 
 
   
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
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26 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Figure 2. The ACH Return Codes in Evolve Return Data 
Rank 
Return 
Code 
Return Description 
Frequency 
Proportion 
1 
R03 
No Account/Unable to Locate Account 
7,230 
33.95% 
2 
R23 
Credit Entry Refused by Receiver 
5,799 
27.23% 
3 
R02 
Account Closed 
3,828 
17.98% 
4 
R17 
File Record Edit Criteria 
1,917 
9.00% 
5 
R16 
Account Frozen 
1,139 
5.35% 
6 
R04 
Invalid Account Number 
455 
2.14% 
7 
R05 
Unauthorized Debit to Consumer Account 
Using Corporate SEC Code 
383 
1.80% 
8 
R10 
Customer Advises Not Authorized 
264 
1.24% 
9 
R20 
Non-Transaction Account 
151 
0.71% 
10 
R06 
Returned per ODFI's Request 
58 
0.27% 
11 
R08 
Stop Payment on Item 
18 
0.08% 
12 
R11 
Check Truncation Entry Return 
14 
0.07% 
13 
R28 
Check digit for routing number is incorrect 
11 
0.05% 
14 
R13 
RDFI not qualified to participate 
7 
0.03% 
15 
R07 
Authorization Revoked by Customer 
6 
0.03% 
16 
R29 
Corporate Customer Advises Not 
Authorized 
6 
0.03% 
17 
R45 
Invalid Individual Name 
4 
0.02% 
18 
R15 
Beneficiary or Account Holder Deceased 
2 
0.01% 
19 
R12 
Branch Sold to Another DFI 
1 
0.00% 
Total 
21,293 
100.00% 
47.
R03 – No Account/Unable to Locate Account: This return would be initiated by
the RDFI and could represent multiple reasons.81  Typically, the code suggests that the borrower 
account number included in the ACH instruction had the right format,82 but other issues 
81  Nacha Operating Rules & Guidelines, Nacha, 2024, p. OR137. 
82  Nacha Operating Rules & Guidelines, Nacha, 2024, p. OR137 (“The account number structure is valid, and it 
passes the check digit validation.”)  A check digit is “a digit added to a string of numbers for error detection 
purposes.” (Rouse, Margaret, “Check Digit,” July 20, 2016, available at 
https://www.techopedia.com/definition/1430/check-digit.) 
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prevented a successful transfer, such as no such account number existing at the RDFI,83 or the 
account belonging to someone other than the borrower.84  It is also possible that the RDFI 
suspected that the ACH transfer was initiated due to fraud and selected this code as the reason 
for return.85 
48.
R23 – Credit Entry Refused by Receiver: This return would be initiated by the
RDFI, but R23 is a catch-all code that could represent multiple reasons.86  Possible examples 
include, but not limited to: (1) the borrower’s account could be subject to litigation; (2) the 
borrower had not authorized this account to receive deposits; (3) the borrower indicated that they 
did not know or recognize the Originator (i.e., Prestamos in this case) or its ODFI (i.e., Evolve 
Bank & Trust); (4) the borrower indicated that the amount deposited was incorrect.87  In my 
experience, returns for these kinds of reasons in the context of PPP lending would be atypical.  
Thus, it is possible that R23 was chosen because the RDFI suspected that the ACH transfer was 
initiated due to fraud.88 
83
Nacha Operating Rules & Guidelines, Nacha, 2024, p. OR137 (“the account number designated is not an 
existing account.”) 
84
Nacha Operating Rules & Guidelines, Nacha, 2024, p. OR137 (“the account number does not correspond to the 
individual identified in the Entry.”) 
85
“Detection and Mitigation of Paycheck Protection Program and Economic Injury Disaster Loan Fraud,” U.S. 
Secret Service Office of Investigations and U.S. SBA Office of Inspector General, August 10, 2020, available at 
https://www.neach.org/Portals/0/USSS%20and%20SBA%20OIG%20Joint%20Alert%20-
%20PPP%20and%20EIDL%20Fraud%20-%20TLP%20Green.pdf, p. 3. 
86
Nacha Operating Rules & Guidelines, Nacha, 2024, Appendix Four, p. OR144 (“Any credit Entry that is 
refused by the Receiver may be returned by the RDFI.) 
87
“Return Code (R23) Explanation,” Buildium, August 15, 2022, available at 
https://help.buildium.com/hc/s/article/Return-Code-R23-Account-holder-refuses-transaction-because-amount-
is-inaccurate-or-other-legal (“The Receiver may return a credit entry because one of the following conditions 
exists: (1) a minimum amount required by the Receiver has not been remitted; (2) the exact amount required has 
not been remitted; (3) the account is subject to litigation and the Receiver will not accept the transaction; (4) 
acceptance of the transaction results in an overpayment; (5) the Originator is not known by the Receiver; or (6) 
the Receiver has not authorized this credit entry to this account.”) 
88  “Detection and Mitigation of Paycheck Protection Program and Economic Injury Disaster Loan Fraud,” U.S. 
Secret Service Office of Investigations and U.S. SBA Office of Inspector General, August 10, 2020, available at 
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49.
R02 – Account Closed: This return would be initiated by the RDFI because “a
previously active account has been closed by action of the customer or the RDFI.”89 
50.
R17 – File Record Edit Criteria/Entry with Invalid Account Number Initiated
Under Questionable Circumstances: While an RDFI could use code R17 for routine errors in 
ACH transfer instructions unrelated to fraud,90 this code is also used to return a loan fund 
disbursement when the following two criteria are met: (1) the borrower’s account number was 
invalid (e.g., because either the account had been closed, there was no such account existing at 
the RDFI, or the account number included in the ACH instruction had a wrong format) and (2) 
the RDFI believed that the transfer had been initiated under questionable circumstances.91  To 
indicate a fraud-related return (and to differentiate it from returns for routine account errors), an 
RDFI should add the keyword “QUESTIONABLE” in the Addenda Information field of the 
return with code R17.92  Nacha further prescribes that in this case, there is a reasonable 
expectation by the RDFI that the ODFI will be part of the fraud-related follow-up process by the 
https://www.neach.org/Portals/0/USSS%20and%20SBA%20OIG%20Joint%20Alert%20-
%20PPP%20and%20EIDL%20Fraud%20-%20TLP%20Green.pdf, p. 3. 
89  Nacha Operating Rules & Guidelines, Nacha, 2024, Appendix Four, p. OR137. 
90  “Return for Questionable Transaction,” Nacha, available at https://www.nacha.org/rules/return-questionable-
transaction (“RDFIs may but are not required to use return reason code R17 to indicate that the RDFI believes 
the entry was initiated under questionable circumstances. […] Can an RDFI still use R17 for ‘File Record Edit 
Criteria’? Yes, R17 will still be used for this reason.”)   
91  Nacha Operating Rules & Guidelines, Nacha, 2024, p. OR142 (“(1) Field(s) cannot be processed by RDFI; or 
(2) the Entry contains an invalid DFI Account Number (account closed/no account/unable to locate
account/invalid account number) and is believed by the RDFI to have been initiated under questionable
circumstances; or (3) either the RDFI or Receiver has identified a Reversing Entry as one that was improperly
initiated by the Originator or ODFI.”)
92  “Return for Questionable Transaction,” Nacha, available at https://www.nacha.org/rules/return-questionable-
transaction (“How will the ODFI know the RDFI believed the entry was questionable? RDFIs electing to use 
R17 for this purpose will use the description “QUESTIONABLE” in the Addenda Information field of the 
return.  An R17 in conjunction with this description enables these returns to be differentiated from returns for 
routine account number errors.  The remaining space in that field may be used for additional information related 
to the return.”) 
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ODFI and the lender.93  For over 80 percent of the records with the R17 code in the Evolve 
Return Data, the Addenda Information field includes references to questionable, fraud-related 
issues, or lack of proof of a business.94   
51.
R16 – Account Frozen/Entry Returned Per OFAC Instruction: This return
would be initiated by either the RDFI or the ACH Operator.95  There are two possible reasons for 
this return: (1) the RDFI had taken legal action restricting the borrower’s use of this account; or 
(2) the Office of Foreign Assets Control (“OFAC”) had instructed to return this transfer.96
52.
These top five ACH return codes alone demonstrate that there was a variety of
reasons why the borrowers in the Evolve Return Data did not receive PPP loan funds.  The 
discussion above also shows that merely knowing the ACH return code is insufficient to 
determine the specific reason of each failed disbursement and highlights the need for further 
individualized investigation in order to understand the specific situation that caused each of these 
borrowers to fail to receive the loan funds. 
53.
Moreover, as I discuss above, after every ACH return, there is a chain of possible
actions (or inactions) by the ODFI, the lender, the LSP, the RDFI, and the borrower.  For all of 
93  Nacha Operating Rules & Guidelines, Nacha, 2024, p. OG54 (“Where the RDFI has flagged one or more 
entries containing an invalid account as questionable, there is a reasonable expectation by the RDFI that the 
ODFI will work with its Originator to ensure the appropriateness of payments initiated by its client and to either 
correct or cease to originate future entries that could be perceived to be questionable.”) 
94  Based on any of the following key words: “questionable,” “question,” “fraud,” “suspect,” “suspicious,” “proof 
of business,” “not a business,” “non-business,” “no business,” “not business.” 
95  Nacha Operating Rules & Guidelines, Nacha, 2024, Appendix Four, p. OR141;  “International ACH 
Transactions FAQs,” Nacha, available at https://www.nacha.org/content/international-ach-transactions-faqs 
(“A Gateway Operator can be either an ACH Operator or a Participating Depository Financial Institution, as 
defined by the Nacha Operating Rules, that acts as an entry point to or exit point from the U.S. for ACH 
payment transactions.”) 
96  Nacha Operating Rules & Guidelines, Nacha, 2024, Appendix Four, p. OR141 (“(1) Access to the account is 
restricted due to specific action taken by the RDFI or by legal action; or (2) OFAC has instructed the RDFI or 
Gateway to return the Entry.”) 
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the top five ACH return codes that I discuss above, it would be expected that the lender or the 
LSP would work with the borrower to attempt to obtain additional information in an attempt to 
resolve the return.  In case of a suspicion of fraud, other parties such as the borrower’s bank may 
also be involved, and additional documentation concerning the propriety of the underlying ACH 
transfer may be requested and/or required..  However, the return code itself does not convey 
information on the chain of actions or inactions in this follow-up process.  Understanding why 
the borrowers in the Evolve Return Data did not receive PPP loan funds therefore also requires 
an individualized analysis of the timeline of events and actions (or inactions) by many different 
parties. 
 
 
 
 
 
 
 
 
 
  
 
  
 
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IV. 
THERE WAS A WIDE VARIETY OF REASONS WHY THE PUTATIVE CLASS 
MEMBERS’ PPP LOANS MAY NOT HAVE BEEN FULLY FORGIVEN 
77. 
Borrowers may be eligible for PPP loan forgiveness.  Generally, PPP loans were 
forgivable if borrowers used the funds for payroll to retain employees or cover other necessary 
business expenses.221  However, there was a wide variety of reasons why borrowers may not be 
eligible for forgiveness, including, for example: (a) failure to provide documentation supporting 
using loan proceeds to cover payroll expenses; (b) failure to maintain pre-COVID-19 employee 
headcount; (c) failure to restore reduced compensation to previous levels; (d) failure to ensure 
funds were allocated to payroll expenses per PPP forgiveness requirements; and (e) failure to 
accurately complete the loan forgiveness application with thorough documentation.222  
Inaccuracies in original loan applications such as mistakes or omissions in paperwork could also 
impact forgiveness eligibility. 
78. 
Furthermore, even if the Putative Class Members’ PPP loans would have been 
eligible for forgiveness, the loan forgiveness requirements prescribed by the SBA indicate that 
the portion of the loan amount to be forgiven would have varied widely depending on each 
Putative Class Member’s individualized circumstance. 
 
  
 
221  “Business Loan Program Temporary Changes; Paycheck Protection Program as Amended by Economic Aid 
Act,” Federal Register, January 14, 2021, available at 
https://www.federalregister.gov/documents/2021/01/14/2021-00451/business-loan-program-temporary-
changes-paycheck-protection-program-as-amended-by-economic-aid-act, p. 3706. 
222  “ERC - 10 most common PPP loan forgiveness issues,” ERC Today, March 8th, 2023, available at 
https://erctoday.com/ppp-loan-forgiveness-issues/. 
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A.
Overview of PPP Loan Forgiveness
79.
The CARES Act provided for “forgiveness of up to the full principal amount of
qualifying loans guaranteed under the Paycheck Protection Program (PPP).”223  The SBA 
subsequently provided several updates on loan forgiveness applications and instructions.224  
Generally, a borrower was eligible for loan forgiveness if the PPP loan funds were spent on 
eligible expenses, including at least 60 percent of funds spent on payroll costs.225 
80.
The loan forgiveness process had three steps: (a) a borrower typically first
submitted a forgiveness application and supplemental documents to the lender; (b) the lender 
processed, reviewed, and submitted its forgiveness decision (i.e., approved, partially approved, 
or denied) to the SBA; and (c) the SBA reviewed and approved the lender’s decision, and 
remitted the forgiven amount to the lender.226 
81.
SBA staff and government contractors conducted the loan eligibility and
forgiveness review process under the supervision of the SBA’s Office of Capital Access.227  All 
223  “Business Loan Program Temporary Changes; Paycheck Protection Program as Amended by Economic Aid 
Act,” Federal Register, January 14, 2021, available at 
https://www.federalregister.gov/documents/2021/01/14/2021-00451/business-loan-program-temporary-
changes-paycheck-protection-program-as-amended-by-economic-aid-act, p. 3692.  
224  “Paycheck Protection Program: SBA Added Program Safeguards, but Additional Actions Are Needed,” U.S. 
Government Accountability Office (GAO), July 2021, available at https://www.gao.gov/assets/gao-21-577.pdf, 
p. 19.
225  “Paycheck Protection Program: SBA Added Program Safeguards, but Additional Actions Are Needed,” U.S. 
Government Accountability Office (GAO), July 2021, available at https://www.gao.gov/assets/gao-21-577.pdf, 
p. 19.
226  “Paycheck Protection Program: SBA Added Program Safeguards, but Additional Actions Are Needed,” U.S. 
Government Accountability Office (GAO), July 2021, available at https://www.gao.gov/assets/gao-21-577.pdf, 
pp. 20-21. 
227  “SBA’s Paycheck Protection Program Loan Review Process,” U.S. Small Business Administration, February 28, 
2022, available at https://www.sba.gov/sites/default/files/2022-02/SBA%20OIG%20Report%2022-09.pdf, p.2. 
(“Government contractors and SBA federal and contract staff, under the supervision of SBA’s Office of Capital 
Access, conduct the loan review process. […] [R]eviews were conducted on loans with a submitted forgiveness 
application.”) 
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loans along with any submitted forgiveness applications were subject to an automated review.  In 
addition, manual reviews were performed for (a) sampled loans with a principal amount of less 
than $2 million; (b) all loans with a principal amount greater than $2 million; and (c) loans 
flagged during the automatic review.228  The SBA reserved the right to reject or partially adopt 
the lender’s recommendation at its sole discretion, and as a result, the final forgiveness amount 
can be different from the lender’s recommendation.229 
B. 
PPP Loan Forgiveness Requirements 
82. 
The PPP loan forgiveness application was onerous and required extensive 
documentary support.  The rules for determining the eligible loan forgiveness amount were also 
complex.  The SBA OIG noted that many PPP loan borrowers did not apply for loan forgiveness 
because they were “intimidated by the complexity of the PPP forms, processes, and the formality 
of the forgiveness process.”230  In addition, issues with the SBA’s software infrastructure231 and 
lack of clarity around forgiveness created further frustrations for both borrowers and lenders.232 
 
228 “SBA’s Paycheck Protection Program Loan Review Process,” U.S. Small Business Administration, February 28, 
2022, available at https://www.sba.gov/sites/default/files/2022-02/SBA%20OIG%20Report%2022-09.pdf, pp. 
2-3. 
229  “SBA Procedural Notice,” U.S. Small Business Administration, July 23, 2020, available at 
https://www.sba.gov/sites/default/files/2020-07/5000-20038-508.pdf, p.3 (“The Lender is responsible for 
notifying the borrower of the forgiveness amount paid by SBA to the Lender. If the forgiveness amount paid by 
SBA is less than the amount in the forgiveness decision issued by the Lender to SBA, the Lender must also 
notify the borrower of the amount in the Lender’s forgiveness decision. […] SBA reserves the right to review 
the Lender’s decision in its sole discretion.”) 
230  “COVID-19 Pandemic EIDL and PPP Loan Fraud Landscape,” U.S. Small Business Administration, June 27, 
2023, available at https://www.sba.gov/sites/default/files/2023-06/SBA%20OIG%20Report%2023-09.pdf, p. 
27. 
231  Ennis, Dan, “Lenders Report PPP Portal Access Issues Minutes After Relaunch,” Banking Dive, April 27, 2020, 
available at https://www.bankingdive.com/news/paycheck-protection-plan-bank-of-america-portal-
covid/576796/. 
232  “COVID-19: Federal Efforts Could Be Strengthened by Timely and Concerted Actions,” U.S. Government 
Accountability Office (GAO), September 2020, available at https://www.gao.gov/assets/710/709492.pdf, p. 233 
(“Finally, representatives of two associations commented that the resource demands and the lack of clarity 
 
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83. 
Because of the SBA’s specific requirements for loan forgiveness and the 
complexities of the PPP loan forgiveness application,233 there could have been a wide variety of 
reasons why a PPP loan may not have been fully forgiven.  Failure to meet one or more of the 
following requirements would have jeopardized approval or affected the loan forgiveness 
amount:234 
a. Covered Period: Only expenses incurred within a specified time window were 
eligible for determining the loan forgiveness amount.  This covered period usually 
lasted for 8 to 24 weeks starting from the disbursement date of a PPP loan.235 
 
surrounding the application and forgiveness processes have led to lender fatigue with the program”); Reosti, 
John, “New PPP Angst: Waiting for SBA to Sign Off on Loan Forgiveness,” American Banker, September 22, 
2020, available at https://www.americanbanker.com/news/new-ppp-angst-waiting-for-sba-to-sign-off-on-loan-
forgiveness (“The GAO report, citing concerns from trade groups, observed that a lack of clarity around 
forgiveness had resulted in ‘lender fatigue with the program.’ Borrowers feel the same way, bankers said.”) 
233  There are three application forms available, namely Forms 3508, 3508EZ, and 3508S.  Forms 3508 and 3508EZ 
are for loans over $150,000.  Form 3508S is for loans of $150,000 and below.  While required calculations may 
be more abbreviated for Forms 3508EZ and 3508S, the key requirements are largely the same across all forms. 
See “PPP Loan Forgiveness Application Form 3508,” U.S. Small Business Administration, available at 
https://www.sba.gov/sites/default/files/2021-07/PPP%20--
%20Forgiveness%20Application%20and%20Instructions%20--%203508%20%287.30.2021%29-508.pdf; “PPP 
Loan Forgiveness Application Form 3508EZ,” U.S. Small Business Administration, available at 
https://www.sba.gov/sites/default/files/2021-07/PPP%20--
%20Forgiveness%20Applications%20and%20Instructions%20--%203508EZ%20%287.30.2021%29-508.pdf; 
“PPP Loan Forgiveness Application Form 3508S,” U.S. Small Business Administration, available at 
https://www.sba.gov/sites/default/files/2021-07/PPP%20--
%20Forgiveness%20Application%20and%20Instructions%20--%203508S%20%287.30.2021%29-508.pdf. 
234  “Business Loan Program Temporary Changes: Paycheck Protection Program - Loan Forgiveness Program 
Requirements and Loan Review Procedures as Amended by Economic Aid Act,” Federal Register, February 5, 
2021, available at https://www.federalregister.gov/documents/2021/02/05/2021-02314/business-loan-program-
temporary-changes-paycheck-protection-program-loan-forgiveness-requirementsfootnote-80-p8295footnote-80-
p8295, pp. 8286-8295 (“[I]f SBA determines that the borrower is ineligible for the loan amount or loan 
forgiveness amount claimed by the borrower, SBA will direct the lender to deny the loan forgiveness 
application in whole or in part, as appropriate. SBA may also seek repayment of the outstanding PPP loan 
balance or pursue other available remedies.”) 
235  The covered period was originally 8 weeks.  However, after the enactment of Paycheck Protection Program 
Flexibility Act of 2020 (Flexibility Act) (Pub. L. 116-142) on June 5, 2020, the covered period was extended to 
24 weeks.  See “Business Loan Program Temporary Changes; Paycheck Protection Program - Revisions to First 
Interim Final Rule,” Federal Register, June 5, 2020, available at 
https://www.federalregister.gov/documents/2020/06/16/2020-12909/business-loan-program-temporary-
changes-paycheck-protection-program-revisions-to-first-interim-final, p. 36310. 
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b. Payroll Cost 60 Percent Requirement: Payroll costs were required to account for
at least 60 percent of the loan forgiveness amount.
c.
Eligible Payroll Cost: The total amount of loan funds used for payroll costs
eligible for forgiveness could not exceed an annual salary of $100,000 for each
employee.  For example, if a borrower used PPP loan funds to pay an employee’s
annual salary of $190,000, the borrower would only be able to use and prorate up
to $100,000 over the covered period in the eligible payroll cost for the forgiveness
application.
d. Salary/Wage and Full-Time Equivalent (“FTE”)236 Employees Reduction: A
borrower should not have (i) reduced salaries by more than 25 percent compared
to the most recent full quarter before the covered period and (ii) reduced average
FTE employee headcount between January 1, 2020 and the end of the covered
period.237
e.
Owner Compensation: Eligible compensation paid to an owner-employee (with an
ownership stake of five percent or more) or self-employed individual/general
partner throughout a covered period was capped to the lower of (i) $20,833238 or
(ii) 2.5-months’ worth of annual compensation.
236  FTE is a measure of the number of employees accounting for each employee’s number of hours paid.  It is 
calculated for each employee as the average number of hours paid per week divided by 40.  The resulting ratio 
is capped at one and rounded to the nearest tenth.  Alternatively, a borrower could opt to assign a 1.0 FTE for 
employees that worked 40 hours (or more) per week and a 0.5 FTE for employees that worked less than 40 
hours per week. 
237  Exemption for salary reduction may be granted if a borrower restored salary levels.  Similarly, exemption for 
FTE reduction may be granted if a borrower (i) attempted to rehire affected employee or similarly qualified 
employee but was unable to or (ii) was not able to operate the business at the pre-pandemic level.  
238  This is 2.5-months’ worth of annual compensation of $100,000.  This cap was $15,385 for borrowers that 
received a PPP loan before June 5, 2020 and elected to use an eight-week covered period.  See “Paycheck 
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f.
Eligible Nonpayroll Costs: Loan funds used for certain nonpayroll costs were
eligible for forgiveness provided that they did not exceed 40 percent of the loan
forgiveness amount.  Examples include mortgage payments, rent obligations,
utility payments, operations expenditures, property damage costs, supplier costs,
worker protection expenditures.239  A borrower must have been paying such
nonpayroll costs before February 15, 2020, in order for these costs to be eligible
for forgiveness.  For example, for loan funds used for mortgage payments to be
eligible for forgiveness, the borrower’s mortgage loan should have been drawn
before February 15, 2020.
84.
Meeting the requirements above was a necessary but not a sufficient condition for
PPP loan forgiveness.  A borrower was also required to submit or maintain the following 
documents:240 
a.
Payroll: Documentation that verified eligible payroll costs.  Examples include
bank account statements, third-party payroll service provider reports, and tax
forms.
Protection Program: Frequently Asked Questions (FAQs) on PPP Loan Forgiveness,” August 4, 2020, available 
at https://www.sba.gov/sites/default/files/2020-08/PPP%20Loan%20Forgiveness%20FAQs%208-4-20-508.pdf, 
p. 4.
239  For detailed definition on what specific costs are eligible, see “PPP Loan Forgiveness Application Form 3508,” 
U.S. Small Business Administration, available at https://www.sba.gov/sites/default/files/2021-07/PPP%20--
%20Forgiveness%20Application%20and%20Instructions%20--%203508%20%287.30.2021%29-508.pdf, p. 2. 
240  Borrowers applying for forgiveness using Form 3508S were not required to submit additional documentation at 
the time of submission but were still required to maintain them and provide them if requested for review or 
audit.  See “PPP Loan Forgiveness Application Form 3508,” U.S. Small Business Administration, available at 
https://www.sba.gov/sites/default/files/2021-07/PPP%20--
%20Forgiveness%20Application%20and%20Instructions%20--%203508%20%287.30.2021%29-508.pdf; “PPP 
Loan Forgiveness Application Form 3508S,” U.S. Small Business Administration, available at 
https://www.sba.gov/sites/default/files/2021-07/PPP%20--
%20Forgiveness%20Application%20and%20Instructions%20--%203508S%20%287.30.2021%29-508.pdf. 
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b. FTE: Documentation that verified the average number of FTE employees on
payroll per week.
c.
Nonpayroll: Documentation that verified eligible nonpayroll costs and existence
of those costs before February 15, 2020.  Examples include lender amortization
schedules for a business mortgage, a copy of current lease agreement for business
rent, and a copy of invoices for business utility and other covered expenditures.
d. Other Records: All records related to a borrower’s PPP loan.  Examples include
documentation supporting that the borrower was not able to operate at the same
level of business activity as before February 15, 2020, due to government
measures related to COVID-19 such as social distancing,241 as well as other
documentation supporting the loan forgiveness application and demonstrating
compliance with PPP requirements, such as worksheet used to calculate wage and
employee headcount reductions.
85.
In addition, inaccuracies in the original loan application could also impact loan
forgiveness eligibility.  On February 5, 2021, the SBA published an interim final rule on PPP 
loan forgiveness that states, “[i]f SBA determines that a borrower is ineligible for the PPP loan, 
SBA will direct the lender to deny the loan forgiveness application. […] Further, if SBA 
determines that the borrower is ineligible for the loan amount or loan forgiveness amount 
claimed by the borrower, SBA will direct the lender to deny the loan forgiveness application in 
whole or in part, as appropriate. SBA may also seek repayment of the outstanding PPP loan 
241  This documentation only applied to borrowers seeking exemption from the FTE employee requirement 
explained in Section IV.B.  
Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 56 of 94

54
balance or pursue other available remedies.”242  Thus, to the extent that a failed disbursement of 
loan funds to a Putative Class Member was caused by inaccuracies in the borrower’s original 
loan application that would call the borrower’s loan eligibility into question, such inaccuracies 
could also have compromised this Putative Class Member’s eligibility for loan forgiveness even 
if the original loan was not clawed back. 
C.
The Final Portion of the Loan Amount to be Forgiven Would have Varied
Widely
86.
Even if the SBA had approved loan forgiveness for the Putative Class Members,
the final portion of the loan amount to be forgiven would have varied widely depending on each 
Putative Class Member’s individualized circumstance.  To illustrate this point, consider the 
following example for a self-employed sole proprietor:243 
a.
Recipient A, a self-employed sole proprietor, received $45,385 in PPP loan funds
on June 24, 2020.
b. First, a covered period would need to be determined.  Suppose that Recipient A
opted for an 8-week covered period.  Only costs incurred within this period would
be eligible for forgiveness.
242  “Business Loan Program Temporary Changes: Paycheck Protection Program - Loan Forgiveness Program 
Requirements and Loan Review Procedures as Amended by Economic Aid Act,” Federal Register, February 5, 
2021, available at https://www.federalregister.gov/documents/2021/02/05/2021-02314/business-loan-program-
temporary-changes-paycheck-protection-program-loan-forgiveness-requirements, p. 8295.  This is an update to 
the original subsection that was published on June 1, 2020.  For the original publication, see “Business Loan 
Program Temporary Changes; Paycheck Protection Program - SBA Loan Review Procedures and Related 
Borrower and Lender Responsibilities,” Federal Register, June 1, 2020, available at 
https://www.federalregister.gov/documents/2020/06/01/2020-11533/business-loan-program-temporary-
changes-paycheck-protection-program-sba-loan-review-procedures-and, p. 33013.  
243  The example has been adapted from loan forgiveness pre-work examples provided by Chase Bank.  See 
“Paycheck Protection Program (PPP): Loan Forgiveness Pre-Work Examples,” Chase Bank, available at 
https://recovery.chase.com/content/dam/chase/recover/sba/documents/ppp-loan-forgiveness-pre-work-
examples.pdf. 
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55
c.
Next, eligible owner compensation would need to be calculated.  Suppose
Recipient A was making $150,000 in annual compensation, meaning his/her
annual wage would first be subject to a statutory cap of $100,000 for this
calculation.  Then, the $100,000 would be prorated for the covered period.  Based
on the applicable rule, Recipient A’s eligible owner compensation would be
$15,385.244  If Recipient A had chosen a different covered period, such as 24
weeks, the calculation above would have been different.
d. Then, eligible non-payroll costs such as mortgage interest, rent, and utility
payments would need to be calculated.  Assume that Recipient A incurred (i) a
mortgage interest payment of $10,000; (ii) a utility payment of $10,000; and (iii)
supplier costs of $10,000.  Only non-payroll costs associated with obligations
assumed before February 15, 2020 were eligible.  Suppose Recipient A drew a
mortgage loan on March 15, 2020, which means the (i) mortgage interest payment
would not be eligible for forgiveness.  Only (ii) utility and (iii) supplier costs
would be eligible for forgiveness.  In total, Recipient A’s non-payroll costs
eligible for forgiveness were $20,000.
e.
Because the SBA required at least 60 percent of funds to be used for payroll cost,
eligible non-payroll costs would have been reduced from $20,000 to $10,257 to
maintain the 4:6 ratio with the payroll cost of $15,385.  This means that
$25,642245 would be the maximum amount that could be forgiven.
244  Divide $100,000 by 52 weeks then multiply by 8. 
245  The sum of $10,257 and $15,385. 
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56 
f. Thus, Recipient A received a PPP loan of $45,385.  However, only $25,642 
would be eligible for forgiveness. 
87. 
For borrowers with employees, the forgiveness amount calculation would be 
further complicated by salary/wage and FTE reductions.  If Recipient A had employees on 
payroll, but reduced their salary by more than 25 percent, the salary reduction in excess of 25 
percent would be deducted from the loan forgiveness amount.  Similarly, if Recipient A reduced 
the number of employees on payroll, the loan forgiveness amount would be reduced.246  
88. 
As a result, an individualized analysis of each Putative Class Member’s loan 
forgiveness application that accounts for the covered period, payroll cost, non-payroll cost, 
employee wage level, and employee headcount would be necessary to determine each Putative 
Class Member’s potential loan forgiveness amount, if any. 
 
 
____________________________________ 
  Kenneth Swain 
July 12, 2024 
 
 
246  “PPP Loan Forgiveness Application Form 3508,” U.S. Small Business Administration, available at 
https://www.sba.gov/sites/default/files/2021-07/PPP%20--
%20Forgiveness%20Application%20and%20Instructions%20--%203508%20%287.30.2021%29-508.pdf, 
“Line 11,” “Line 12,” and “Line 13,” p. 4. 
Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 59 of 94

APPENDIX A 
Kenneth A. Swain 
4827 27th Place North 
Arlington, Virginia 22207 
703-627-2743
kaswain77@gmail.com 
Eleven Canterbury 
Expert Witness, Commercial Banking Matters, 
primary focus on Payroll Protection Program 
January 2024-Present 
Concurrent with Freedom Bank 
Freedom Bank of Virginia 
Fairfax, Virginia 
November 2023-
Present 
Relationship Manager, specializing in Commercial Banking. 
Sandy Spring Bank 
Olney, Maryland 
 
 
 
 
 
 
February 2016-2023 
Senior Vice President, Commercial Banking 
Subject Matter Expert: 
NCino Commercial Banking Integration 
Client Experience Team 
Payroll Protection Program 
Implemented cross banking division usage by commercial clients, including Wealth and 
Insurance. 
Sourced Commercial Banking business. 
Truist (formally SunTrust) Bank 
Washington, DC 
December 2014-2016 
Senior Vice President, Medical Specialty Group within 
Wealth Management Group 
Series 7 and Series 66 Licensed. 
Virginia Life, Health, Annuity Licensed. 
Created and build Commercial Medical Relationships 
PNC Bank 
Washington, DC 
February 2004-2014 
Senior Vice President 
Managed Business Banking in Washington, DC 
Winner of Southeast Territory Manager of the year, 2014 
Member Business Finance Group SBA 504 program loan committee 
James Monroe Bank 
A-1
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Arlington, Virginia 
Chief Credit Officer  
November 1998-2004 
Responsible for approving and managing commercial credits. 
Pharmacy Healthcare Industries, (PHI) Inc, CFO, Director 
May 1986-1996 
and Founder 
Laguna Hills, California 
PHI was an innovator in outsourced contract pharmacy management 
In California. It was considered an expert in its field. 
Sold to a public company. 
 
Polymed Manufacturing Company 
Baltimore, Maryland  
June 1990-1993 
President and CEO and owner 
Polymed was a turnaround medical products manufacturing 
company which I exited with a sale to a public company. 
 
Washington Ventures 
Washington, DC 
May 1968-1990 
President, CEO and Director 
An SBA licensed Venture Capital Company, 
owned by Washington Bancorp 
specializing in local DC equity investments 
Enterprise Bank 
Tysons Corner, Virginia 
May 1984-1986 
Senior Vice President, Commercial Banking 
Allied Capital Corp. 
Washington, DC 
A publicly owned venture capital company  
April 1978-1984 
Manager Allied Lending Corp. (subsidiary)  
licensed by the SBA  
Expert in Small Business Administration Lending Programs, 
using them to build an SBA guaranteed loan portfolio. 
United Virginia Bank 
Alexandria Virginia 
 
June 1975-1978 
Vice President, Commercial Relationship Manager 
Irving Trust Company 
New York, New York  
July 1972-1975 
Assistant Vice President 
Commercial Banking trainee and 
A-2
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Commercial Banking relationship manager 
Focus on Lending and Treasury Management tools for 
Fortune 100 and smaller businesses  
Member: 
Washington Golf and Country Club, serving on Finance and Audit Committees 
Finance Committee, The Child and Family Network Centers, Alexandria, Virginia 
Education: 
MBA, George Washington University, Washington, DC, 1979 
BA, University of Pennsylvania, 1972 
Milton Academy, Milton, Massachusetts, 1968 
Licenses: 
Virginia Life, Health, Annuity-current 
Series 7 and Series 66-lapsed 
DC Lay Eucharistic Minister 
Serving: 
Washington National Cathedral, Lay Eucharistic Minister and Usher 
St Mary’s Episcopal Church, Arlington, Virginia, Team Captain Ushers 
A-3
Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 62 of 94

APPENDIX B 
MATERIALS CONSIDERED 
Legal Documents 
Defendants’ Motion to Dismiss Plaintiff’s Second Amended Complaint, Alicia Marshall, Daniel 
Pronsky, Paris Townsend, Nancilee Holland, Leona Owsley, Kolawole Ahmadou, Kiana 
Dervin, Kristina Henderson, Dustin Innis, Kelly Stalnaker and Jamie Jones, individually 
and on behalf of all others similarly situated, Plaintiffs, v. Prestamos CDFI, LLC and 
Chicanos Por La Causa, Inc., Defendants., Case No. 5:21-cv-04337-JMG, June 3, 2022. 
Memorandum Opinion, Alicia Marshall, et al., Plaintiffs, v. Prestamos CDFI, LLC, Civil Action 
No. 5:21-cv-04337-JMG, March 30, 2023. 
Opinion & Order, Eric Greathouse, et al., Plaintiffs, v. Capital Plus Financial, LLC, et al., 
Defendants., Case No. 4:22-cv-0686-P, September 6, 2023. 
Plaintiff’s Brief in Opposition to Defendants’ Motion to Dismiss, Alicia Marshall, et al., 
individually and on behalf of all others similarly situated, Plaintiffs, v. Prestamos CDFI, 
LLC and Chicanos Por La Causa, Inc., Defendants., Civil Action No. 5:21-cv-04337-
JMG, June 17, 2022. 
Reply in Support of Defendants’ Motion to Dismiss Plaintiff’s Second Amended Complaint, 
Alicia Marshall, Daniel Pronsky, Paris Townsend, Nancilee Holland, Leona Owsley, 
Kolawole Ahmadou, Kiana Dervin, Kristina Henderson, Dustin Innis, Kelly Stalnaker 
and Jamie Jones, individually and on behalf of all others similarly situated, Plaintiffs, v. 
Prestamos CDFI, LLC and Chicanos Por La Causa, Inc., Defendants., Case No. 5:21-cv-
04337-JMG, June 24, 2022. 
Third Amended Class Action Complaint and Demand for Jury Trial, Alicia Marshall, Daniel 
Pronsky, Paris Townsend, Nancilee Holland, Leona Owsley, Kolawole Ahmadou, Kiana 
Dervin, Kristina Henderson, Dustin Innis, Kelly Stalnaker, Jamie Jones, Georgina 
Drevnak, John Martin, Ezra Beattie, Gregory Lloyd, Alyshia Johnson, Lametria Marvel, 
Guy Grichar, Jahbrael Horne, Enobong Etuknwa, and Sharon Bradley Smith, 
individually and on behalf of all others similarly situated, Plaintiffs, v. Prestamos CDFI, 
LLC and Chicanos Por La Causa, Inc., Defendants., Civil Action No. 5:21-cv-04337-
JMG, May 2, 2024. 
Deposition 
Deposition of Alicia Marshall - Rough Draft, Alicia Marshall, et al. v. Prestamos CDFI, LLC, 
July 9, 2024. 
Publication 
Nacha Operating Rules & Guidelines, Nacha, 2024. 
Confidential and Privileged
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Government Accountability Office (GAO), September 2020, available at 
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Confidential and Privileged
B-1
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“Detection and Mitigation of Paycheck Protection Program and Economic Injury Disaster Loan 
Fraud,”  U.S. Secret Service Office of Investigations and U.S. SBA Office of Inspector 
General, August 10, 2020, available at 
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-%20PPP%20and%20EIDL%20Fraud%20-%20TLP%20Green.pdf. 
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banking/checking-accounts/checking-savings-resource-center/common-tasks/eecu-
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“ERC - 10 most common PPP loan forgiveness issues,”  ERC Today, March 8th, 2023, available 
at https://erctoday.com/ppp-loan-forgiveness-issues/. 
“Find a Routing Number,”  Wise, available at https://wise.com/us/routing-number/. 
“How ACH Payments Work,”  National Automated Clearing House Association, available at 
https://www.Nacha.org/content/how-ach-payments-work. 
“How ACH Works,”  National Automated Clearing House Association, available at 
https://achdevguide.nacha.org/how-ach-works. 
“iCG Pay - Complete List of ACH NOC codes,”  iCG Pay, January 18th, 2022, available at 
https://news.icheckgateway.com/complete-list-of-ach-notification-of-change-noc-codes. 
“Incoming ACH Return File Layout,”  Evolve Bank, available at 
https://developers.getevolved.com/enterprise/docs/incoming-ach-return-file-layout. 
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https://www.nacha.org/content/international-ach-transactions-faqs.  
“Lenders Report PPP Portal Access Issues Minutes After Relaunch,” Ennis, Dan, Banking Dive, 
April 27, 2020, available at https://www.bankingdive.com/news/paycheck-protection-
plan-bank-of-america-portal-covid/576796/. 
“Minority Depository Institutions List,”  FDIC, available at 
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House Association, August 2023, available at https://www.nacha.org/system/files/2023-
08/NACHA_ISO20022_Guide_pain.002_reject%2008-09-23.pdf. 
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Banker, September 22, 2020, available at https://www.americanbanker.com/news/new-
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businesses/paycheck-protection-
program#:~:text=Small%20Business%20Paycheck%20Protection%20Program,the%20D
epartment%20of%20the%20Treasury. 
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protection-program. 
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Sheet.pdf. 
Confidential and Privileged
B-1
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“Paycheck Protection Program (PPP) Information Sheet: Borrowers,” available at 
https://home.treasury.gov/system/files/136/PPP%20Borrower%20Information%20Fact%
20Sheet.pdf. 
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Business Administration (SBA), available at https://www.sba.gov/sites/default/files/2021-
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August 4, 2020, available at https://www.sba.gov/sites/default/files/2020-
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“SBA Procedural Notice,”  U.S. Small Business Administration, December 18, 2023, available at 
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Bates-Stamped Documents 
AHMADOU00001. 
AHMADOU00008. 
AHMADOU00010. 
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AHMADOU000161. 
AHMADOU00128. 
AHMADOU00141. 
AHMADOU00146. 
BLUEACORN-00001570. 
BLUEACORN-0000159. 
BLUEACORN-00001987. 
BLUEACORN-00001998. 
BLUEACORN-00003805. 
DAVE-00000001. 
DAVE-00000067. 
DAVE-00000069. 
DAVE-00000070. 
DAVE-00000071. 
DAVE-00000072. 
DAVE-00000073. 
DAVE-00000074. 
DAVE-00000075. 
DAVE-00000076. 
DAVE-00000079. 
DAVE-00000080. 
DAVE-00000081. 
DAVE-00000082. 
DAVE-00000083. 
DAVE-00000084. 
DAVE-00000085. 
DAVE-00000086. 
DAVE-00000088. 
DAVE-00000090. 
DAVE-00000092. 
DAVE-00000094. 
DAVE-00000096. 
DAVE-00000098. 
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DAVE-00000100. 
DAVE-00000102. 
DAVE-00000104. 
DAVE-00000106. 
DAVE-00000108. 
DAVE-00000110. 
DAVE-00000112. 
DAVE-00000114. 
DAVE-00000116. 
DAVE-00000118. 
DAVE-00000120. 
DAVE-00000122. 
DAVE-00000124. 
DAVE-00000126. 
DAVE-00000128. 
DAVE-00000130. 
DAVE-00000132. 
DAVE-00000134. 
DAVE-00000136. 
DAVE-00000150. 
DAVE-00000153. 
DAVE-00000156. 
DAVE-00000157. 
DAVE-00000158. 
DAVE-00000159. 
DAVE-00000160. 
DAVE-00000161. 
DAVE-00000164. 
DAVE-00000165. 
DAVE-00000166. 
DAVE-00000168. 
DAVE-00000169. 
DAVE-00000170. 
Confidential and Privileged
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Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 69 of 94

DAVE-00000176. 
DAVE-00000177. 
DAVE-00000178. 
DAVE-00000188. 
DAVE-00000191. 
DAVE-00000193. 
DAVE-00000194. 
DAVE-00000195. 
DAVE-00000196. 
DAVE-00000197. 
DAVE-00000198. 
DAVE-00000200. 
DAVE-00000203. 
DAVE-00000206. 
DAVE-00000208. 
DAVE-00000210. 
DAVE-00000213. 
DAVE-00000215. 
DAVE-00000217. 
DAVE-00000219. 
DAVE-00000221. 
DAVE-00000223. 
DAVE-00000225. 
DAVE-00000227. 
DAVE-00000229. 
DAVE-00000231. 
DAVE-00000233. 
DAVE-00000235. 
DAVE-00000237. 
DAVE-00000239. 
DAVE-00000241. 
DAVE-00000244. 
DAVE-00000245. 
Confidential and Privileged
B-1
Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 70 of 94

DAVE-00000246. 
DAVE-00000247. 
DAVE-00000248. 
DAVE-00000249. 
DAVE-00000250. 
DAVE-00000251. 
DAVE-00000252. 
DAVE-00000255. 
DAVE-00000256. 
DAVE-00000257. 
DAVE-00000259. 
DAVE-00000261. 
DAVE-00000267. 
DAVE-00000268. 
DAVE-00000269. 
DAVE-00000270. 
DAVE-00000271. 
DAVE-00000275. 
DAVE-00000283. 
DAVE-00000286. 
DAVE-00000289. 
DAVE-00000292. 
DAVE-00000296. 
DAVE-00000299. 
DAVE-00000300. 
DAVE-00000301. 
DAVE-00000302. 
DAVE-00000303. 
DAVE-00000304. 
DAVE-00000305. 
DAVE-00000308. 
DAVE-00000309. 
DAVE-00000310. 
Confidential and Privileged
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Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 71 of 94

DAVE-00000312. 
DAVE-00000313. 
DAVE-00000314. 
DAVE-00000315. 
DAVE-00000316. 
DAVE-00000317. 
DAVE-00000321. 
DAVE-00000322. 
DAVE-00000323. 
DAVE-00000354. 
DAVE-00000378. 
DAVE-00000402. 
DAVE-00000442. 
DAVE-00000529. 
DAVE-00000530. 
DAVE-00000540. 
DAVE0000092. 
DERVIN00001. 
DERVIN00003. 
DERVIN00005. 
DERVIN00007. 
DERVIN00009. 
DERVIN00025. 
DERVIN00027. 
DERVIN00029. 
DERVIN00042. 
DERVIN00044. 
DERVIN00046. 
DERVIN00047. 
DERVIN00049. 
DERVIN00051. 
DERVIN00053. 
DERVIN00055. 
Confidential and Privileged
B-1
Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 72 of 94

DERVIN00057. 
DERVIN00059. 
DERVIN00061. 
DERVIN00063. 
DERVIN00065. 
DERVIN00067. 
DERVIN00069. 
DERVIN00071. 
DERVIN00073. 
DERVIN00075. 
DERVIN00077. 
DERVIN00079. 
DERVIN00083. 
DERVIN00085. 
DERVIN00087. 
DERVIN00089. 
DERVIN00091. 
DERVIN00094. 
DERVIN00096. 
DERVIN00098. 
DERVIN00100. 
DERVIN00102. 
DERVIN00104. 
DERVIN00106. 
DERVIN00108. 
DERVIN00110. 
DERVIN00112. 
DERVIN00114. 
DERVIN00116. 
DERVIN00118. 
DERVIN00120. 
DERVIN00122. 
DERVIN00124. 
Confidential and Privileged
B-1
Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 73 of 94

DERVIN00126. 
EVOLVE-00000001. 
EVOLVE-00000003. 
EVOLVE-00000003_Highly Confidential. 
EVOLVE-00000004. 
EVOLVE-00000005. 
EVOLVE-00000006. 
EVOLVE-00000007. 
EVOLVE-00000009. 
EVOLVE-00000010. 
EVOLVE-00000011. 
EVOLVE-00000011_Highly Confidential. 
EVOLVE-00000012. 
EVOLVE-00000012_Highly Confidential. 
EVOLVE-00000013. 
EVOLVE-00000013_Highly Confidential. 
EVOLVE-00000014. 
EVOLVE-00000017. 
EVOLVE-00000018. 
EVOLVE-00000019. 
EVOLVE-00000020. 
EVOLVE-00000020_Highly Confidential. 
EVOLVE-00000021. 
EVOLVE-00000022. 
EVOLVE-00000025. 
EVOLVE-00000027. 
EVOLVE-00000027_Highly Confidential. 
EVOLVE-00000028. 
EVOLVE-00000029. 
EVOLVE-00000032. 
EVOLVE-00000036. 
EVOLVE-00000036_Highly Confidential. 
EVOLVE-00000037. 
Confidential and Privileged
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Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 74 of 94

EVOLVE-00000039. 
EVOLVE-00000042. 
EVOLVE-00000042_Highly Confidential. 
EVOLVE-00000043. 
EVOLVE-00000044. 
EVOLVE-00000044_Highly Confidential. 
EVOLVE-00000045. 
EVOLVE-00000048. 
EVOLVE-00000049. 
EVOLVE-00000050. 
EVOLVE-00000050_Highly Confidential. 
EVOLVE-00000051. 
EVOLVE-00000052. 
EVOLVE-00000055. 
EVOLVE-00000056. 
EVOLVE-00000057. 
EVOLVE-00000058. 
EVOLVE-00000059. 
EVOLVE-00000060. 
EVOLVE-00000061. 
EVOLVE-00000069. 
EVOLVE-00000070. 
EVOLVE-00000071. 
EVOLVE-00000072. 
EVOLVE-00000073. 
GRICHAR000001. 
HENDERSON00001. 
HENDERSON00022. 
HENDERSON00042. 
HENDERSON00044. 
HENDERSON00045. 
HENDERSON00046. 
HENDERSON00047. 
Confidential and Privileged
B-1
Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 75 of 94

HENDERSON00048. 
HENDERSON00049. 
HENDERSON00050. 
HENDERSON00051. 
HENDERSON00052. 
HOLLAND00001. 
HOLLAND00021. 
HOLLAND00023. 
HOLLAND00025. 
HOLLAND00027. 
HOLLAND00029. 
HOLLAND00031. 
HOLLAND00033. 
HOLLAND00036. 
HOLLAND00039. 
HOLLAND00040. 
HOLLAND00042. 
HOLLAND00043. 
HOLLAND00047. 
HOLLAND00048. 
HOLLAND00051. 
HOLLAND00053. 
HOLLAND00055. 
HUNTING-00000013. 
INNIS00001. 
INNIS00038. 
INNIS00040. 
INNIS00042. 
INNIS00066. 
INNIS00067. 
INNIS00069. 
INNIS00074. 
INNIS00098. 
Confidential and Privileged
B-1
Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 76 of 94

INNIS00099. 
INNIS00100. 
JONES00001. 
JONES00006. 
MARSHALL00001. 
MARSHALL00002. 
MARSHALL00003. 
MARSHALL00004. 
MARSHALL00017. 
MARSHALL00020. 
MARSHALL00021. 
MARSHALL00022. 
MARSHALL00023. 
MARSHALL00024. 
MARSHALL00025. 
MARSHALL00026. 
MARSHALL00027. 
MARSHALL00028. 
MARSHALL00029. 
MARSHALL00033. 
MARSHALL00034. 
MARSHALL00035. 
MARSHALL00037. 
MARSHALL00041. 
MARSHALL00045. 
MARSHALL00046. 
MARSHALL00050. 
MARSHALL00052. 
MARSHALL00063. 
MARSHALL00065. 
MARSHALL00068. 
MARSHALL00071. 
MARSHALL00074. 
Confidential and Privileged
B-1
Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 77 of 94

MARSHALL00076. 
MARSHALL00078. 
MARSHALL00080. 
MARSHALL00081. 
MARSHALL00082. 
MARSHALL00083. 
MARSHALL00084. 
MARSHALL00087. 
MARSHALL00088. 
MARSHALL00091. 
MARSHALL00092. 
MARSHALL00095. 
MARSHALL00096. 
MARSHALL00098. 
MARSHALL00099. 
MARSHALL00101. 
MARSHALL00102. 
MARSHALL00103. 
MARSHALL00104. 
MARSHALL00105. 
MARSHALL00106. 
MARSHALL00107. 
MARSHALL00108. 
MARSHALL00110. 
MARSHALL00111. 
MARSHALL00112. 
MARSHALL00113. 
MARSHALL00114. 
MARSHALL00115. 
MARSHALL00116. 
MARSHALL00119. 
MARSHALL00121. 
MARSHALL00123. 
Confidential and Privileged
B-1
Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 78 of 94

MARSHALL00125. 
MARSHALL00127. 
MARSHALL00129. 
MARSHALL00131. 
MARSHALL00133. 
MARSHALL00134. 
MARSHALL00135. 
MARSHALL00137. 
MARSHALL00138. 
MARSHALL00139. 
MARSHALL00140. 
MARSHALL00141. 
META-00000002. 
OWSLEY00001. 
OWSLEY00002. 
OWSLEY00003. 
OWSLEY00004. 
OWSLEY00005. 
OWSLEY00009. 
OWSLEY00010. 
OWSLEY00011. 
OWSLEY00013. 
OWSLEY00015. 
OWSLEY00017. 
OWSLEY00018. 
OWSLEY00019. 
OWSLEY00020. 
OWSLEY00022. 
OWSLEY00023. 
OWSLEY00025. 
OWSLEY00027. 
OWSLEY00029. 
OWSLEY00030. 
Confidential and Privileged
B-1
Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 79 of 94

OWSLEY00031. 
OWSLEY00032. 
OWSLEY00033. 
OWSLEY00034. 
OWSLEY00035. 
OWSLEY00037. 
OWSLEY00050. 
PRESTAMOS- 00225662. 
PRESTAMOS-00022189. 
PRESTAMOS-00022190. 
PRESTAMOS-00022191. 
PRESTAMOS-00022192. 
PRESTAMOS-00022198. 
PRESTAMOS-00022201. 
PRESTAMOS-00022203. 
PRESTAMOS-00022204. 
PRESTAMOS-00022205. 
PRESTAMOS-00022210. 
PRESTAMOS-00022211. 
PRESTAMOS-00022217. 
PRESTAMOS-00022223. 
PRESTAMOS-00041585. 
PRESTAMOS-00041586. 
PRESTAMOS-00041587. 
PRESTAMOS-00041593. 
PRESTAMOS-00041596. 
PRESTAMOS-00041598. 
PRESTAMOS-00041599. 
PRESTAMOS-00041600. 
PRESTAMOS-00041605. 
PRESTAMOS-00041606. 
PRESTAMOS-00041608. 
PRESTAMOS-00041610. 
Confidential and Privileged
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Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 80 of 94

PRESTAMOS-00041611. 
PRESTAMOS-00452370. 
PRESTAMOS-00065068. 
PRESTAMOS-00065069. 
PRESTAMOS-00065070. 
PRESTAMOS-00065076. 
PRESTAMOS-00065079. 
PRESTAMOS-00065081. 
PRESTAMOS-00065082. 
PRESTAMOS-00065083. 
PRESTAMOS-00065088. 
PRESTAMOS-00065089. 
PRESTAMOS-00065119. 
PRESTAMOS-00110078. 
PRESTAMOS-00110079. 
PRESTAMOS-00110080. 
PRESTAMOS-00110081. 
PRESTAMOS-00110082. 
PRESTAMOS-00110083. 
PRESTAMOS-00110084. 
PRESTAMOS-00110085. 
PRESTAMOS-00110086. 
PRESTAMOS-00110087. 
PRESTAMOS-00110088. 
PRESTAMOS-00110089. 
PRESTAMOS-00110090. 
PRESTAMOS-00110091. 
PRESTAMOS-00110092. 
PRESTAMOS-00110093. 
PRESTAMOS-00110094. 
PRESTAMOS-00110095. 
PRESTAMOS-00110096. 
PRESTAMOS-00110097. 
Confidential and Privileged
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Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 81 of 94

PRESTAMOS-00110099. 
PRESTAMOS-00110105. 
PRESTAMOS-00110108. 
PRESTAMOS-00110110. 
PRESTAMOS-00110111. 
PRESTAMOS-00110112. 
PRESTAMOS-00110117. 
PRESTAMOS-00110118. 
PRESTAMOS-00110119. 
PRESTAMOS-00110132. 
PRESTAMOS-00110142. 
PRESTAMOS-00110143. 
PRESTAMOS-00110144. 
PRESTAMOS-00117842. 
PRESTAMOS-00117843. 
PRESTAMOS-00117844. 
PRESTAMOS-00117850. 
PRESTAMOS-00117853. 
PRESTAMOS-00117855. 
PRESTAMOS-00117856. 
PRESTAMOS-00117857. 
PRESTAMOS-00117862. 
PRESTAMOS-00117863. 
PRESTAMOS-00117864. 
PRESTAMOS-00117865. 
PRESTAMOS-00117867. 
PRESTAMOS-00117868. 
PRESTAMOS-00117870. 
PRESTAMOS-00117871. 
PRESTAMOS-00120451. 
PRESTAMOS-00120452. 
PRESTAMOS-00120453. 
PRESTAMOS-00120459. 
Confidential and Privileged
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PRESTAMOS-00120462. 
PRESTAMOS-00120464. 
PRESTAMOS-00120465. 
PRESTAMOS-00120466. 
PRESTAMOS-00120471. 
PRESTAMOS-00120472. 
PRESTAMOS-00120473. 
PRESTAMOS-00120480. 
PRESTAMOS-00186480. 
PRESTAMOS-00186481. 
PRESTAMOS-00186482. 
PRESTAMOS-00186483. 
PRESTAMOS-00186484. 
PRESTAMOS-00186486. 
PRESTAMOS-00186489. 
PRESTAMOS-00186495. 
PRESTAMOS-00186500. 
PRESTAMOS-00186501. 
PRESTAMOS-00186507. 
PRESTAMOS-00186510. 
PRESTAMOS-00186512. 
PRESTAMOS-00186513. 
PRESTAMOS-00186514. 
PRESTAMOS-00186519. 
PRESTAMOS-00186520. 
PRESTAMOS-00186521. 
PRESTAMOS-00186525. 
PRESTAMOS-00186529. 
PRESTAMOS-00186530. 
PRESTAMOS-00190085. 
PRESTAMOS-00190086. 
PRESTAMOS-00190087. 
PRESTAMOS-00190093. 
Confidential and Privileged
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PRESTAMOS-00190096. 
PRESTAMOS-00190098. 
PRESTAMOS-00190099. 
PRESTAMOS-00190100. 
PRESTAMOS-00190105. 
PRESTAMOS-00190106. 
PRESTAMOS-00190107. 
PRESTAMOS-00196260. 
PRESTAMOS-00196261. 
PRESTAMOS-00196262. 
PRESTAMOS-00196263. 
PRESTAMOS-00196264. 
PRESTAMOS-00196265. 
PRESTAMOS-00196266. 
PRESTAMOS-00196267. 
PRESTAMOS-00196268. 
PRESTAMOS-00196269. 
PRESTAMOS-00196270. 
PRESTAMOS-00196271. 
PRESTAMOS-00196272. 
PRESTAMOS-00196273. 
PRESTAMOS-00196274. 
PRESTAMOS-00196275. 
PRESTAMOS-00196276. 
PRESTAMOS-00196277. 
PRESTAMOS-00196278. 
PRESTAMOS-00196279. 
PRESTAMOS-00196280. 
PRESTAMOS-00196281. 
PRESTAMOS-00196282. 
PRESTAMOS-00196283. 
PRESTAMOS-00196284. 
PRESTAMOS-00196285. 
Confidential and Privileged
B-1
Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 84 of 94

PRESTAMOS-00196286. 
PRESTAMOS-00196292. 
PRESTAMOS-00196295. 
PRESTAMOS-00196297. 
PRESTAMOS-00196298. 
PRESTAMOS-00196299. 
PRESTAMOS-00196304. 
PRESTAMOS-00196305. 
PRESTAMOS-00196306. 
PRESTAMOS-00196307. 
PRESTAMOS-00196308. 
PRESTAMOS-00196309. 
PRESTAMOS-00196310. 
PRESTAMOS-00196311. 
PRESTAMOS-00196312. 
PRESTAMOS-00196314. 
PRESTAMOS-00196317. 
PRESTAMOS-00196318. 
PRESTAMOS-00225648. 
PRESTAMOS-00225649. 
PRESTAMOS-00225650. 
PRESTAMOS-00225656. 
PRESTAMOS-00225659. 
PRESTAMOS-00225661- 
PRESTAMOS-00225662. 
PRESTAMOS-00225663. 
PRESTAMOS-00225668. 
PRESTAMOS-00225669. 
PRESTAMOS-00225691. 
PRESTAMOS-00225695. 
PRESTAMOS-00225696. 
PRESTAMOS-00225697. 
PRESTAMOS-00225698. 
Confidential and Privileged
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PRESTAMOS-00225699. 
PRESTAMOS-00225700. 
PRESTAMOS-00225701. 
PRESTAMOS-00225702. 
PRESTAMOS-00225703. 
PRESTAMOS-00225704. 
PRESTAMOS-00225705. 
PRESTAMOS-00225706. 
PRESTAMOS-00225707. 
PRESTAMOS-00245179. 
PRESTAMOS-00245180. 
PRESTAMOS-00245181. 
PRESTAMOS-00245194. 
PRESTAMOS-00245200. 
PRESTAMOS-00245203. 
PRESTAMOS-00245205. 
PRESTAMOS-00245206. 
PRESTAMOS-00245207. 
PRESTAMOS-00245212. 
PRESTAMOS-00245213. 
PRESTAMOS-00245221. 
PRESTAMOS-00245234. 
PRESTAMOS-00245236. 
PRESTAMOS-00245243. 
PRESTAMOS-00245248. 
PRESTAMOS-00245256. 
PRESTAMOS-00296818. 
PRESTAMOS-00300502. 
PRESTAMOS-00307027. 
PRESTAMOS-00308593. 
PRESTAMOS-00308594. 
PRESTAMOS-00308595. 
PRESTAMOS-00308596. 
Confidential and Privileged
B-1
Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 86 of 94

PRESTAMOS-00308597. 
PRESTAMOS-00308603. 
PRESTAMOS-00308606. 
PRESTAMOS-00308608. 
PRESTAMOS-00308609. 
PRESTAMOS-00308610. 
PRESTAMOS-00308615. 
PRESTAMOS-00308616. 
PRESTAMOS-00308619. 
PRESTAMOS-00316584. 
PRESTAMOS-00316585. 
PRESTAMOS-00316586. 
PRESTAMOS-00316587. 
PRESTAMOS-00316588. 
PRESTAMOS-00316589. 
PRESTAMOS-00316590. 
PRESTAMOS-00316591. 
PRESTAMOS-00316592. 
PRESTAMOS-00316593. 
PRESTAMOS-00316594. 
PRESTAMOS-00316595. 
PRESTAMOS-00316597. 
PRESTAMOS-00316603. 
PRESTAMOS-00316606. 
PRESTAMOS-00316608. 
PRESTAMOS-00316609. 
PRESTAMOS-00316610. 
PRESTAMOS-00316615. 
PRESTAMOS-00316616. 
PRESTAMOS-00316617. 
PRESTAMOS-00316618. 
PRESTAMOS-00316619. 
PRESTAMOS-00316620. 
Confidential and Privileged
B-1
Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 87 of 94

PRESTAMOS-00316621. 
PRESTAMOS-00316629. 
PRESTAMOS-00316637. 
PRESTAMOS-00316648. 
PRESTAMOS-00316659. 
PRESTAMOS-00316662. 
PRESTAMOS-00327372. 
PRESTAMOS-00327373. 
PRESTAMOS-00327385. 
PRESTAMOS-00327391. 
PRESTAMOS-00327394. 
PRESTAMOS-00327396. 
PRESTAMOS-00327397. 
PRESTAMOS-00327398. 
PRESTAMOS-00327403. 
PRESTAMOS-00327404. 
PRESTAMOS-00327416. 
PRESTAMOS-00327417. 
PRESTAMOS-00327419. 
PRESTAMOS-00327423. 
PRESTAMOS-00327428. 
PRESTAMOS-00327434. 
PRESTAMOS-00327439. 
PRESTAMOS-00327444. 
PRESTAMOS-00396800. 
PRESTAMOS-00396801. 
PRESTAMOS-00396802. 
PRESTAMOS-00396803. 
PRESTAMOS-00396809. 
PRESTAMOS-00396812. 
PRESTAMOS-00396814. 
PRESTAMOS-00396815. 
PRESTAMOS-00396816. 
Confidential and Privileged
B-1
Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 88 of 94

PRESTAMOS-00396821. 
PRESTAMOS-00396822. 
PRESTAMOS-00396833. 
PRESTAMOS-00396842. 
PRESTAMOS-00396851. 
PRESTAMOS-00422663. 
PRESTAMOS-00422664. 
PRESTAMOS-00422665. 
PRESTAMOS-00422666. 
PRESTAMOS-00422667. 
PRESTAMOS-00422668. 
PRESTAMOS-00422669. 
PRESTAMOS-00422670. 
PRESTAMOS-00422671. 
PRESTAMOS-00422672. 
PRESTAMOS-00422673. 
PRESTAMOS-00422675. 
PRESTAMOS-00422678. 
PRESTAMOS-00422679. 
PRESTAMOS-00422681. 
PRESTAMOS-00422684. 
PRESTAMOS-00422690. 
PRESTAMOS-00422695. 
PRESTAMOS-00422696. 
PRESTAMOS-00422698. 
PRESTAMOS-00422699. 
PRESTAMOS-00422700. 
PRESTAMOS-00422706. 
PRESTAMOS-00422710. 
PRESTAMOS-00422711. 
PRESTAMOS-00422713. 
PRESTAMOS-00422714. 
PRESTAMOS-00422715. 
Confidential and Privileged
B-1
Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 89 of 94

PRESTAMOS-00422716. 
PRESTAMOS-00422718. 
PRESTAMOS-00422719. 
PRESTAMOS-00422720. 
PRESTAMOS-00422721. 
PRESTAMOS-00422722. 
PRESTAMOS-00422724. 
PRESTAMOS-00422727. 
PRESTAMOS-00422733. 
PRESTAMOS-00422738. 
PRESTAMOS-00422739. 
PRESTAMOS-00422740. 
PRESTAMOS-00422751. 
PRESTAMOS-00422760. 
PRESTAMOS-00422769. 
PRESTAMOS-00422772. 
PRESTAMOS-00422773. 
PRESTAMOS-00422774. 
PRESTAMOS-00422775. 
PRESTAMOS-00422776. 
PRESTAMOS-00422777. 
PRESTAMOS-00422778. 
PRESTAMOS-00422779. 
PRESTAMOS-00422781. 
PRESTAMOS-00422784. 
PRESTAMOS-00422790. 
PRESTAMOS-00422795. 
PRESTAMOS-00422796. 
PRESTAMOS-00422797. 
PRESTAMOS-00422799. 
PRESTAMOS-00422801. 
PRESTAMOS-00422811. 
PRESTAMOS-00422821. 
Confidential and Privileged
B-1
Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 90 of 94

PRESTAMOS-00446474. 
PRESTAMOS-00446475. 
PRESTAMOS-00446476. 
PRESTAMOS-00446482. 
PRESTAMOS-00446485. 
PRESTAMOS-00446487. 
PRESTAMOS-00446488. 
PRESTAMOS-00446489. 
PRESTAMOS-00446494. 
PRESTAMOS-00446495. 
PRESTAMOS-00446497. 
PRESTAMOS-00446499. 
PRESTAMOS-00446509. 
PRESTAMOS-00446519. 
PRESTAMOS-00451790. 
PRESTAMOS-00451791. 
PRESTAMOS-00451792. 
PRESTAMOS-00451795. 
PRESTAMOS-00451796. 
PRESTAMOS-00451797. 
PRESTAMOS-00451798. 
PRESTAMOS-00451800. 
PRESTAMOS-00451803. 
PRESTAMOS-00451806. 
PRESTAMOS-00451809. 
PRESTAMOS-00451812. 
PRESTAMOS-00451815. 
PRESTAMOS-00451816. 
PRESTAMOS-00451818. 
PRESTAMOS-00451821. 
PRESTAMOS-00451827. 
PRESTAMOS-00451832. 
PRESTAMOS-00451833. 
Confidential and Privileged
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Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 91 of 94

PRESTAMOS-00451839. 
PRESTAMOS-00451840. 
PRESTAMOS-00451842. 
PRESTAMOS-00451843. 
PRESTAMOS-00451849. 
PRESTAMOS-00451850. 
PRESTAMOS-00451851. 
PRESTAMOS-00451852. 
PRESTAMOS-00451858. 
PRESTAMOS-00451861. 
PRESTAMOS-00451864. 
PRESTAMOS-00451867. 
PRESTAMOS-00451870. 
PRESTAMOS-00451873. 
PRESTAMOS-00451883. 
PRESTAMOS-00451895. 
PRESTAMOS-00451911. 
PRESTAMOS-00451912. 
PRESTAMOS-00451913. 
PRESTAMOS-00451957. 
PRESTAMOS-00451960. 
PRESTAMOS-00451961. 
PRESTAMOS-00451963. 
PRESTAMOS-00451966. 
PRESTAMOS-00451972. 
PRESTAMOS-00451977. 
PRESTAMOS-00451978. 
PRESTAMOS-00451984. 
PRESTAMOS-00451986. 
PRESTAMOS-00451987. 
PRESTAMOS-00451988. 
PRESTAMOS-00451994. 
PRESTAMOS-00452001. 
Confidential and Privileged
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Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 92 of 94

PRESTAMOS-00452003. 
PRESTAMOS-00452019. 
PRESTAMOS-00452274. 
PRESTAMOS-00452275. 
PRESTAMOS-00452293. 
PRESTAMOS-00452294. 
PRESTAMOS-00452303. 
PRESTAMOS-00452315. 
PRESTAMOS-00452317. 
PRESTAMOS-00452326. 
PRESTAMOS-00452336. 
PRESTAMOS-00452337. 
PRESTAMOS-00452340. 
PRESTAMOS-00452341. 
PRESTAMOS-00452342. 
PRESTAMOS-00452343. 
PRESTAMOS-00452350. 
PRESTAMOS-00452353. 
PRESTAMOS-00452354. 
PRESTAMOS-00452360. 
PRESTAMOS-00452362. 
PRESTAMOS-00452367. 
PRESTAMOS-00452368. 
PRESTAMOS-00452369. 
PRONSKY00001. 
PRONSKY00012. 
PRONSKY00013. 
PRONSKY00015. 
PRONSKY00017. 
PRONSKY00019. 
PRONSKY00020. 
PRONSKY00022. 
PRONSKY00035. 
Confidential and Privileged
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Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 93 of 94

PRONSKY00036. 
PRONSKY00037. 
PRONSKY00038. 
PRONSKY00039. 
PRONSKY00040. 
PRONSKY00041. 
PRONSKY00042. 
PRONSKY00044. 
STALNAKER000001. 
TOWNSEND00001. 
TOWNSEND00002. 
TOWNSEND00003. 
TOWNSEND00004. 
TOWNSEND00017. 
TOWNSEND00018. 
TOWNSEND00019. 
TOWNSEND00020. 
TOWNSEND00021. 
TOWNSEND00024. 
TOWNSEND00025. 
TOWNSEND00026. 
TOWNSEND00027. 
TOWNSEND00028. 
WELLSFAR-00000082. 
Confidential and Privileged
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Case 5:21-cv-04337-JMG     Document 142-21     Filed 10/04/24     Page 94 of 94

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