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Home Court filings Bofa Ca Unemployment In re: Bank of America California Unemployment Benefits Litigation — S.D. Cal., No. 21-md-02992 Exhibit DX 189 — In re Bank of America California Unemployment Benefits Litigation (Dkt. 693-9, S.D. Cal. No. 3:21-md-02992)

Court filing

Exhibit DX 189 — In re Bank of America California Unemployment Benefits Litigation (Dkt. 693-9, S.D. Cal. No. 3:21-md-02992)

Filed February 20, 2026 in In re Bank of America California Unemployment Benefits Litigation; one of 1415 filings from this case.

Record facts

CourtU.S. District Court for the Southern District of California
Filed2026-02-20

U.S. District Court for the Southern District of California · No. 3:21-md-02992-GPC-MSB · Doc. 693-9 · 2026-02-20 · Docket on CourtListener

Full text

DX 189
REDACTED VERSION
OF
DOCUMENT
SOUGHT TO
BE SEALED
PURSUANT TO
STIPULATED
PROTECTIVE ORDER
Case 3:21-md-02992-GPC-MSB     Document 693-9     Filed 02/20/26     PageID.59528 
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1        UNITED STATES DISTRICT COURT
2       SOUTHERN DISTRICT OF CALIFORNIA
3
4  IN RE BANK OF AMERICA       Case No.
5  CALIFORNIA UNEMPLOYMENT      3:21-md-02292
6  BENEFITS LITIGATION        -GPC-MSB
7  ____________________________________/
8
9
10
11
12      VIDEOTAPED DEPOSITION OF ANNE HOLT
13         Charlotte, North Carolina
14           January 8, 2025
15             10:07 a.m.
16
17
18
19
20  Reported by:
Karen K. Kidwell, RMR, CRR
21  Job Number:
10155338
22
23
24
25
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Page 1
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Case 3:21-md-02992-GPC-MSB     Document 693-9     Filed 02/20/26     PageID.59530 
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Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Page 183
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Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Page 184
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Case 3:21-md-02992-GPC-MSB     Document 693-9     Filed 02/20/26     PageID.59533 
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Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Page 186
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Case 3:21-md-02992-GPC-MSB     Document 693-9     Filed 02/20/26     PageID.59535 
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Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Page 188
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Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Page 189
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Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Page 190
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Case 3:21-md-02992-GPC-MSB     Document 693-9     Filed 02/20/26     PageID.59539 
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Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Page 192
Case 3:21-md-02992-GPC-MSB     Document 693-9     Filed 02/20/26     PageID.59540 
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Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Page 193
Case 3:21-md-02992-GPC-MSB     Document 693-9     Filed 02/20/26     PageID.59541 
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Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Page 194
Case 3:21-md-02992-GPC-MSB     Document 693-9     Filed 02/20/26     PageID.59542 
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1     A.  The urgency was we were very concerned, as
2  financial crimes nerds, that we were funding
3  organized crime, and we were trying to pool all of
4  our top talent to figure out what we could do to
5  mitigate it and stop it.
6        And the other element of the equation that
7  really wasn't discussed today is that EDD was not
8  very responsive or -- or helpful throughout the
9  process, so we felt an extreme burden on our side to
10  take action.
11     Q.  And did the urgency that you just
12  testified to feeling, did that cause you or your team
13  to cut corners in your analysis in any way?
14     A.  No.
15     Q.  I want to ask you about Exhibit 271.
And
16  I'm sorry that you have to rifle back through them to
17  find them.
But there we are.
18     A.  Some out of order.
271.
Okay.
19     Q.  Can you tell me whether this is related to
20  transaction or claim fraud?
21     A.  One moment.
22        (Reading.)
Okay.
So this is -- this does
23  not appear to be related to the claims fraud.
This
24  is transactional activity.
25     Q.  Okay.
Can you turn to Exhibit 272?
You
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Page 290
Case 3:21-md-02992-GPC-MSB     Document 693-9     Filed 02/20/26     PageID.59543 
Page 16 of 20

1  might have to rifle through them.
I'd hand you mine,
2  but --
3     A.  272?
4     Q.  That's okay.
Take your time.
5     A.  It must have been re-pulled out here.
6     Q.  That's all right.
Take your time to flip
7  through them.
8     A.  I got it.
9     Q.  Can you tell me whether this is related to
10  transactions filtering or claims filtering?
11     A.  I've got to read it one more time.
12     Q.  That's okay.
13     A.  (Reading.)
Transaction categories.
This
14  is not related to the claims filter.
15     Q.  And why were you -- why were you working
16  on filtering transactions?
17     
 
18  
19     Q.  Okay.
Can you turn to 274?
20        Do you see that document?
21     A.  I do.
22     Q.  In the middle of the e-mail on the first
23  
24  
25     
 
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Page 291
Case 3:21-md-02992-GPC-MSB     Document 693-9     Filed 02/20/26     PageID.59544 
Page 17 of 20

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14     Q.  Can you turn to Exhibit 282?
15     A.  I've got it.
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Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Page 292
Case 3:21-md-02992-GPC-MSB     Document 693-9     Filed 02/20/26     PageID.59545 
Page 18 of 20

1     Q.  Can you turn to page -- or to Exhibit 286,
2  please?
3     A.  Got it.
4     
 
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Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Page 293
Case 3:21-md-02992-GPC-MSB     Document 693-9     Filed 02/20/26     PageID.59546 
Page 19 of 20

1  STATE OF NORTH CAROLINA
2  COUNTY OF MECKLENBURG
3
4        I, Karen K. Kidwell, RMR, CRR, in and for
5  the State of North Carolina, do hereby certify that
6  there came before me on Wednesday, January 8, 2025, the
7  person hereinbefore named, who was by me duly sworn to
8  testify to the truth and nothing but the truth of her
9  knowledge concerning the matters in controversy in this
10  cause; that the witness was thereupon examined under
11  oath, the examination reduced to typewriting under my
12  direction, and the deposition is a true record of the
13  testimony given by the witness.
14        I further certify that I am neither attorney
15  or counsel for, nor related to or employed by, any
16  attorney or counsel employed by the parties hereto or
17  financially interested in the action.
18        This the 19th day of January, 2025.
19
20
21             ______________________________
             Karen K. Kidwell, RMR, CRR
22             Notary Public #19971050142
23
24
25
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Anne Holt
In Re Bank of America CA Unemployment Benefits Litigation
www.aptusCR.com
Page 298
Case 3:21-md-02992-GPC-MSB     Document 693-9     Filed 02/20/26     PageID.59547 
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