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Home Court filings Bofa Ca Unemployment In re: Bank of America California Unemployment Benefits Litigation — S.D. Cal., No. 21-md-02992 Exhibit 2 to the Chestnut Declaration — Bofa Ca Unemployment (Dkt. 84.6)

Court filing

Exhibit 2 to the Chestnut Declaration — Bofa Ca Unemployment (Dkt. 84.6)

Filed October 1, 2021 in Bofa Ca Unemployment; one of 1415 filings from this case.

Record facts

CourtU.S. District Court for the Southern District of California
Filed2021-10-01

U.S. District Court for the Southern District of California · No. 3:21-md-02992-GPC-MSB · Doc. 84-6 · 2021-10-01 · Docket on CourtListener

Full text

Exhibit 2 
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STATE OF CALIFORNIA 
STANDARD AGREEMENT 
STD 213 (Rev 06/03) 
AGREEMENT NUMBER 
M6100352 
REGISTRATION NUMBER 
1. This Agreement is entered into between the State Agency and the Contractor named below: 
STATE AGENCY'S NAME 
Employment Development Department 
CONTRACTOR'S NAME 
Bank of America, NA 
2. 
The term of this 
Agreement is: 
8/1/2016 
through 
7/31/2021, or five (5) years from final approval. 
In addition, EDD has the option to renew for two (2) additional two (2) year terms. 
3. The maximum amount 
of this Agreement is: 
$0.00 No Dollars No Cents. The contract is no cost for the EDD. The Contractor is to 
provide revenue shares to the EDD in accordance with Attachment Vl.1 of their Proposal. 
4. The parties agree to comply with the terms and conditions of the following exhibits which are by this reference made a 
part of the Agreement. 
Exhibit A - Scope of Work 
Exhibit B * - General Terms and Conditions 
Exhibit C - Request for Proposal (RFP) #65466 (Incorporated by reference) 
Exhibit D - Bank of America's response to RFP 65466 (Incorporated by reference) 
Exhibit E - Confidentiality Requirements 
2 Pages 
GTC 610 
3 Pages 
Items shown with an Asterisk(*), are hereby incorporated by reference and made part of this agreement as if attached hereto. 
These documents can be viewed at http:llwww.dqs.ca.qovlols/ResourceslStandardContractLanquaqe.aspx 
IN WITNESS WHEREOF, this Agreement has been executed by the parties hereto. 
CONTRACTOR 
CONTRACTOR'S NAME (if other than an individual, state whether a corporation, partnership, etc.) 
Bank of America, NA 
RS 
ized Signature) Yl--
/Q ~Ni 7:;;e){ 
S-
PRINTED NAME AND TITLE OF PERSON SIGNING 
Dawn Haddock, Director, Senior Treasury Solutions Officer 
ADDRESS 
555 Capitol Mall, Suite 765 
Sacramento, CA 95814-4503 
STATE OF CALIFORNIA 
AGENCY NAME 
Employment Development Department 
Xochitl Montano, Manager, Contract Services Group 
ADDRESS 
800 Capitol Mall, MIC 62-C, Sacramento, CA 95814 
California Department of General 
Services Use Only 
1:8] Exempt per: 
DGS Exemption Letter No. 54.4 
EXHIBIT 2
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EXHIBIT 2
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EXHIBIT 2
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Electronic 
 Benefit Payments (EBP) 
REQUEST FOR PROPOSAL (RFP) 
EDD RFP #65466 
Addendum 9 
April 21, 2015 
August 14, 2015
State of California 
Employment Development Department 
800 Capitol Mall 
Sacramento, CA  95814 
== e b,----,l 
electronic 
BeneFit Paym 
~ 
Em 1ployment 
EDD' 
Development 
. 
Department 
.....::...___ 
, 
EXHIBIT 2
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REQ 
# 
DESCRIPTION 
CONTRACTOR 
AGREES 
(Y/N/) 
COMMENT 
319 
The Contractor shall allow cardholders to 
change their PINs/passwords. 
320 
The Contractor shall not limit the number 
of times cardholders may change their 
PINs. 
321 
The Contractor shall not place a limit on 
the number of replacement cards that may 
be issued to a cardholder. 
322 
The Contractor shall send cardholders new 
and replacement debit cards using no less 
than U.S. Postal Service First-Class mail. 
323 
The debit card shall contain no less than 
an ISO 7811-compliant high coercivity 
magnetic strip. 
324 
The Contractor shall allow only one (1) 
active profile per claimant. 
325 
The Contractor shall provide debit cards 
for each claimant or their authorized 
representative/heir in accordance with 
common commercial standards for Visa or 
MasterCard-branded cards. 
326 
The Contractor shall follow standard 
commercial practices for debit card PIN 
specifications in conformance with federal 
and state laws, rules and regulations. 
327 
The Contractor shall have in-network (non-
surcharge) ATMs available for use by the 
cardholder in California and nationally 
outside of California. 
328 
The Contractor shall conduct claimant 
outreach in California Metropolitan 
Statistical Areas (MSA) affected by a 
permanent ATM decrease of 5% or more. 
329 
Contractor shall facilitate the following 
disbursement options: 
• Prepaid Debit card
• Direct Deposit Transfer (until direct
deposit option is established
• Direct Deposit
330 
Until direct deposit is implemented, the 
Contractor shall provide claimants the 
option of receiving benefits by prepaid 
debit card, or transferring all or any portion 
of their benefit payments from their debit 
card to their existing bank accounts at no 
cost to the claimants. 
~-ehD 
electronic..-~ 
Benefit Paym'e~ 
EXHIBIT 2
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Connecting California to Infinite Possibilities 
Response to State of California Electronic Benefits Payments │ Solicitation RFP No. 65466 
Volume I – EBP Service Proposal │ MASTER COPY 
Submitted by: 
Dawn Haddock 
Jonathan Millard 
Sabrina Clark 
Director, Sr. Treasury Sales Officer 
SVP, Market Leader 
VP, Project Manager 
916.326.7825 
415.913.2834 
916.730.2948 
dawn.e.haddock@baml.com 
jonathan.millard@baml.com 
sabrina.clark@bankofamerica.com 
August 21, 2015 
EXHIBIT 2 
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REQ 
# 
DESCRIPTION 
CONTRACTOR 
AGREES 
(Y/N/) 
COMMENT 
PINs/passwords. 
320 
The Contractor shall not limit the number of times cardholders 
may change their PINs. 
Y 
321 
The Contractor shall not place a limit on the number of 
replacement cards that may be issued to a cardholder. 
Y 
322 
The Contractor shall send cardholders new and replacement 
debit cards using no less than U.S. Postal Service First-Class 
mail. 
Y 
323 
The debit card shall contain no less than an ISO 7811-
compliant high coercivity magnetic strip. 
Y 
324 
The Contractor shall allow only one (1) active profile per 
claimant. 
Y 
325 
The Contractor shall provide debit cards for each claimant or 
their authorized representative/heir in accordance with 
common commercial standards for Visa or MasterCard-
branded cards. 
Y 
326 
The Contractor shall follow standard commercial practices for 
debit card PIN specifications in conformance with federal and 
state laws, rules and regulations. 
Y 
327 
The Contractor shall have in-network (non- surcharge) ATMs 
available for use by the cardholder in California and nationally 
outside of California. 
Y 
328 
The Contractor shall conduct claimant outreach in California 
Metropolitan Statistical Areas (MSA) affected by a permanent 
ATM decrease of 5% or more. 
Y 
329 
Contractor shall facilitate the following 
•
disbursement options:
•
Prepaid Debit card
•
Direct Deposit Transfer (until direct deposit option is
established
•
Direct Deposit
Y 
330 
Until direct deposit is implemented, the Contractor shall 
provide claimants the option of receiving benefits by prepaid 
debit card, or transferring all or any portion of their benefit 
payments from their debit card to their existing bank accounts 
at no cost to the claimants. 
Y 
331 
The Contractor shall provide claimants who elect direct 
deposit transfer with a way to track deposits transfers to their 
account via the Contractor’s website and via calls to 
Contractor’s customer service call center. 
Y 
332 
Until direct deposit is available, the Contractor shall allow 
claimants to change their payment disbursement type from 
Y 
EXHIBIT 2
11
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