PPP lender · derived table
Customers Bank
Profile → Customers Bank
Customers Bank appears in the SBA PPP loan-level file with 249,661 loans and $6.3 billion in approved dollars, an average of $25,355 a loan. That is 2.2% of the 11,468,171 loans in our per-lender totals (39 fewer than the 11,468,210 in the SBA file), rank 19 of the 500 largest lenders by approved dollars and rank 10 by loan count. Borrowers on those loans reported 770,247 jobs, 3.1 a loan, and $8,218 of approved dollars for each reported job. 66 pages in the archive carry the name in a title or description.
Totals
| Loans | 249,661 |
| Approved dollars | $6,330,041,848.56 |
| Average loan | $25,354.55 |
| Share of program loans | 2.177% |
| Rank by approved dollars | 19 of 500 |
| Rank by loan count | 10 of 500 |
| Jobs reported | 770,247 |
| Jobs per loan | 3.0852 |
| Approved dollars per reported job | $8,218.20 |
| Borrowers | 233,557 |
| Loans per borrower | 1.069 |
| Lender type (archive classification) | Fintech / BaaS bank |
| Modeled processing fees | $558,205,640.89 |
| Modeled fees, 2020 first-draw loans | $111,456,989.71 |
| Modeled fees, 2021 first-draw loans | $221,496,510.25 |
| Modeled fees, 2021 second-draw loans | $225,252,140.93 |
| Modeled fee per loan | $2,235.85 |
| Rank by modeled fees | 12 of 4,688 originating lenders |
After lending ended
Customers Bancorp, the bank's holding company, reported $998.2 million of PPP loans still outstanding at the end of 2022 and $4.7 million at the end of 2025. Its 2023 annual report says "Customers substantially completed processing forgiveness and guarantee claims for the PPP in early 2023." At June 30, 2023, $144.2 million of the $188.8 million left was 60 days or more past due.
| As of | PPP loans outstanding | 60 days or more past due | Reported in |
|---|---|---|---|
| December 31, 2022 | $998.2 million | $36.0 million | 10-K, fiscal 2023 |
| March 31, 2023 | $246.3 million | $117.9 million | 10-Q, March 31, 2023 |
| June 30, 2023 | $188.8 million | $144.2 million | 10-Q, June 30, 2023 |
| September 30, 2023 | $137.1 million | $106.9 million | 10-Q, September 30, 2023 |
| December 31, 2023 | $74.7 million | $48.5 million | 10-K, fiscal 2023 |
| December 31, 2024 | $22.8 million | $16.1 million | 10-K, fiscal 2024 |
| December 31, 2025 | $4.7 million | — | 10-K, fiscal 2025 |
The filings keep these loans out of their past-due tables because "claims for guarantee payments are submitted to the SBA for eligible PPP loans more than 60 days past due."
Sources: Form 10-Q, Quarterly Period Ended March 31, 2023 — Customers Bancorp, Inc.; Form 10-Q, Quarterly Period Ended June 30, 2023 — Customers Bancorp, Inc.; Form 10-Q, Quarterly Period Ended September 30, 2023 — Customers Bancorp, Inc.; Form 10-K, Fiscal Year Ended December 31, 2023 — Customers Bancorp, Inc.; Form 10-K, Fiscal Year Ended December 31, 2024 — Customers Bancorp, Inc.; Form 10-K, Fiscal Year Ended December 31, 2025 — Customers Bancorp, Inc.
Named in the archive
120 pages in the archive carry this name in a title or description; the 50 most recent are listed. The match is on the page title and description, not a finding about the lender's role in the case.
Cases
Each case below is listed because a filing in it carries this lender's name in its title or description; the listing is not a finding against the lender.
- In re KServicing Wind Down Corp., et al. — U.S. Bankruptcy Court, D. Del.
- Edrica Leann Watson PPP case — U.S. District Court, M.D. Fla.
- United States v. Denesseria Slaton — PPP case, N.D. Ga., Atlanta Division
Filings and documents
Data and method
Totals come from SBA's PPP loan-level file (FOIA release of 2024-09-30); ranks are among its 4,688 named originating lenders. Modeled fees are computed loan by loan from SBA's published fee schedule, because SBA never published what it paid each lender. Jobs are self-reported; dollars are approved, not disbursed; the totals leave out 39 source rows. The per-lender totals page has the full method.