Exhibit 36 to the Mura Declaration — Brooks v. Thomson Reuters Corporation (Dkt. 148-10, N.D. Cal. No. 3:21-cv-01418)

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U.S. District Court for the Northern District of California · No. 3:21-cv-01418-EMC · Doc. 148-10 · 2022-12-14 · Docket on CourtListener

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EXHIBIT 36 
Case 3:21-cv-01418-EMC   Document 148-10   Filed 12/14/22   Page 1 of 3

WHITE PAPER
How CLEAR® Helped Track
Down a Fugitive Who Owed
$63,000 in Unpaid Child Support
One reason Thomson Reuters CLEAR investigative software is so useful is that it pulls
together disparate pieces of information about an individual
— from financial records, court
documents, vehicle registration, property records, utility payments, and other databases
— to
help investigators identify and locate people. It’s not uncommon for users to make connections
using CLEAR that would not otherwise be possible. Then again, sometimes the user finishes
the investigative puzzle; CLEARjust provides the missing pieces.
For example, many states have departments and officers who
CONNECTING THE DOTS
are responsible for locating the parents of children who have been
In one recent case, a noncustodial parent in the upper Midwest
abandoned, whose paternity needs to be confirmed, or whose child-
owed $63,000 in back child support.
support payments are delinquent. In instances of child-support
delinquency, when the amount in arrears is over $10,000, the
Federal investigators had determined that the man was living in
offense is officially a felony. And when the delinquent parent is in
another state, and had traveled there to apprehend him. But when
another state, federal agents are often called upon to help locate
they arrived at the address where they thought he was staying, the
the individual.
man was nowhere to be found. Frustrated, the agents called a parent-
location official from the originating state to find out if there was any
other information available that might help them locate the parent.
the answer company™
THOMSON REUTERS®
CONFIDENTIAL
TR-BROOKS024022
Case 3:21-cv-01418-EMC   Document 148-10   Filed 12/14/22   Page 2 of 3

WHITE PAPER
“Time was of the essence. They had to find him, but they didn’t know
where to look,” recalled the parent-location officer who took the call.
An experienced CLEAR user, the officer ran a comprehensive
report and scanned the results for possible clues to the parent's
whereabouts. With the clock ticking and impatient feds waiting on
the line, she searched for something
— anything
that might lead
investigators in the right direction.
Nothing jumped out at first, but then the officer noticed
something strange.
“Il noticed in one of the reports that the man had an adult son who
lived in the same town,” she says. “And vehicle-registration records
indicated that the son owned a distinctive yellow truck with an even
more distinctive set of personalized license plates.”
Over the phone, the officer read the information about the truck and
its registration address directly from CLEAR to the investigators in
the field. While she stayed on the line, she listened as federal agents
for the Office of the Inspector General pulled up to the son’s house,
identified his truck, and knocked on the door. The tip paid off: The
man they were looking for was inside the son’s house. The agents
promptly arrested him and brought him back to the originating state,
where he was prosecuted for “gross child neglect.”
“That was a big win for us,” the parent-location officer explains.
“We didn’t get the $63,000 all at once, but we did get it.”
“Time was of the essence. They had
to find him, but they didn’t know
where to look.”
CLEAR PROVIDES LEADS, CLUES
For the parent-location officers in this particular state, most child-
support reclamations amount to a few thousand dollars. But with
close to 2,000 open cases at any one time, and only three officers
investigating them, CLEAR has become an essential tool for them.
“Without it, especially those comprehensive reports, there’s no way
we'd be able to round up all that information,” she insists. With
CLEAR, her office is able to close 20 to 30 cases a month. Not all
of them involve financial remuneration, but many do; and for the
families that need and deserve that money, CLEAR’s capabilities
are a necessity.
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“Address information is the key for us,” the officer explains. “Once we
get a verifiable address, we pass it on to the child-custody unit, and
they take it from there.” Dashboard alerts related to financial activity
and arrest and incarceration data are also useful, and in cases where
paternity must be established, models of personal records and
various social and business interactions can provide leads.
For this officer of the state, CLEAR
provides both the tools and peace of
mind she needs to do herjob effectively.
Locating people who do not want
to be found can be extremely
difficult, however. Since 2009, her office has been tracking a woman
who is constantly on the move, and who, to date, has recorded 10
different aliases. “Every time we think we've got a bead on her, she
disappears again,” the officer says. CLEAR provides dashboard alerts
any time one of the woman’s aliases registers activity, but she has yet
to be taken into custody.
Such cases are the exception, however. More often than not, her
office uses CLEAR on a daily basis to track down parents who have
skipped out on their responsibilities, or to reunite kids caught in the
social-service system with their parents. Sometimes, children in the
system don’t even know who their parents are, or if they are alive
—
and vice versa. CLEAR helps investigators identify and locate these
estranged parties so that law-enforcement personnel can take the
next appropriate steps, whatever they may be.
Though her office utilizes other investigative tools, such as Accurint,
"CLEAR is the one we use most,” she insists. Not only is CLEAR more
cost-effective, she says, “the comprehensive reports in CLEAR give
us more information, and the interface is more user-friendly.” Also,
because she has hundreds of open cases to investigate at any given
time, CLEAR helps her manage a higher volume of cases. “The alerts
we are able to set up on specific individuals are a great help because
with our caseloads we have a hard time checking on those hard-to-
find individuals as much as we would like.” With CLEAR operating in
the background, she can turn her attention to other cases, confident
in the knowledge that nothing will slip through the cracks.
For this officer of the state, CLEAR provides both the tools and peace
of mind she needs to doher job effectively. Without it, the gears of
justice would grinda little slower, she says, and in some cases might
just grind to a halt.
the answer company™
THOMSON REUTERS®
TR-BROOKS024023
Case 3:21-cv-01418-EMC   Document 148-10   Filed 12/14/22   Page 3 of 3

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