Pandemic Darlings The pandemic economy, in original documents
Home Profiles Unplugged Media

Profiles · Companies and entities

ProfileCompany or group

Unplugged Media

Other company

ERC
Type
Company or group
Role
Other company
Programs
ERC
Updated

The profile

A Puerto Rico company whose name and address sat in the privacy policy of a Bottom Line Concepts ERC website. A federal court in Los Angeles entered a $61,500 default judgment against it and four co-defendants in 2025 for Employee Retention Credit robocalls.

Identity and role

Unplugged Media, LLC is a Puerto Rico company with a mailing address at 954 Ave Ponce de Leon in San Juan, according to the complaint that named it. The same complaint says Alexander Bykhovsky, also known as Alex Gold, is its "Authorized Person."

Pandemic-relief role

The privacy policy of bottom-lineconcepts.com, a Bottom Line Concepts Employee Retention Credit (ERC) site, in an Internet Archive copy of May 9, 2023, told readers to write to "UNPLUGGED MEDIA LLC Attn: Employee Retention Credit Tax Act" at the San Juan address, or to an unpluggedmedia.io e-mail address. Bottom Line Concepts sold ERC filings for a percentage of the refund, and a later complaint describes a referral program that offered partners a share of its fee. A second ERC site, ercfederalcredit.com, carried Bottom Line's name at the top and the footer "Copyright © 2023 Chris Biz Services" at the bottom in a July 2023 archived copy; its privacy policy refers to Unplugged Media seven times.

Jorge Alejandro Rojas, who received 62 calls about the ERC between April and September 2023, sued in federal court in Los Angeles. His amended complaint of August 2023 added Unplugged Media and alleged that it made at least one of the calls "for the benefit of Bottom Line Concepts and its officers," citing the privacy policy as the link. His later complaint alleged that Unplugged Media, Bykhovsky, Chris Biz Services, Christopher Gutierrez Cuenza and Alex Gold Holdings "relied on Bottom Line's 'Referral Partners' program — which provides a 10% kickback to the entity which does the referral to Bottom Line."

Unplugged Media never answered. The clerk entered its default on November 4, 2024. On April 30, 2025 the court granted a default judgment against it and the four co-defendants; because they defaulted, the court took the complaint's factual allegations as true for liability, and no one tested them at trial. The arithmetic was $500 for each of 62 violations of the robocall provision and 61 of the do-not-call provision: $61,500. Rojas had asked for $184,500, three times as much, on the ground that the violations were willful; the court declined to triple the award. Final judgment, jointly and severally, followed on May 7, 2025.

Bykhovsky and Cuenza asked the court to set the judgment aside, then withdrew the requests on August 12, 2025, telling the court the parties had "reached a private settlement agreement resolving the matter in full." Rojas had earlier dismissed his claims against Bottom Line Concepts and its founder, Josh Fox, with prejudice.

We found no government action against Unplugged Media. SBA's PPP loan data lists no loan to a borrower by that name.

Sources

Back to top