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TIGTA Report 2022-16-069 — Reporting on IRS Coronavirus Response Funding Use Could Be Enhanced

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CourtTreasury Inspector General for Tax Administration (TIGTA)
Filed2022-09-22

Summary

A final audit report of the Treasury Inspector General for Tax Administration, Report Number 2022-16-069, issued September 22, 2022 to the Commissioner of Internal Revenue. It evaluates the controls the IRS put in place over the $3.1 billion in appropriated funds received for coronavirus response efforts, updating an earlier interim report through September 30, 2021. The report states that as of that date the IRS had spent $1.7 billion, or 55 percent, with $1.4 billion still available, and that quarterly updates to Congress on CARES Act and Consolidated Appropriations Act, 2021 spending were not routinely provided as required. It adds that the updates given did not compare budgeted amounts to actual spending by requirement area, while a review of 93 procurement actions found funds generally used for their specified purpose.

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1 
 
 
 
 
 
 
Reporting on the Use of Coronavirus  
Response Funding Could Be Enhanced 
 
 
September 22, 2022 
 
Report Number:  2022-16-069 
 
 
 
 
 
 
 
 
 
 
 
 
 
TIGTACommunications@tigta.treas.gov   |   www.treasury.gov/tigta 
 
TREASURY INSPECTOR GENERAL FOR TAX ADMINISTRATION 

HIGHLIGHTS:  Reporting on the Use of Coronavirus Response Funding Could Be Enhanced 
Final Audit Report issued on September 22, 2022 
Report Number 2022-16-069 
 
 
Why TIGTA Did This Audit 
This audit is one in a series of 
audits being conducted by TIGTA 
as part of our oversight of the IRS’s 
response to the coronavirus 
pandemic.  The overall objective 
of this audit was to evaluate 
controls implemented by the IRS 
to ensure that the $3.1 billion in 
appropriated funds received for its 
coronavirus response efforts is 
adequately tracked and used only 
for its specified purpose.  
TIGTA previously issued an 
interim audit report that addressed 
the status of the IRS’s coronavirus 
response funding as of 
September 30, 2020.  This report 
provides updated information 
through September 30, 2021.  
Impact on Tax Administration 
The IRS received $3.1 billion for its 
coronavirus response efforts.  Key 
components of the response 
include issuing Economic Impact 
Payments to provide Americans 
with economic relief and funding 
IRS programs that focus on 
helping taxpayers understand and 
meet their tax obligations. 
 
 
 
 
 
 
 
 
 
 
 
 
What TIGTA Found 
As of September 30, 2021, the IRS has spent $1.7 billion of the 
$3.1 billion in appropriated funds it received for its coronavirus 
response efforts, with $1.4 billion still available for use.   
 
Our review identified several areas in which reporting over 
coronavirus response funding could be enhanced.  Specifically, TIGTA 
found that quarterly updates were not routinely provided to 
Congress, as required, on how the IRS spent Coronavirus Aid, Relief, 
and Economic Security (CARES) Act and the Consolidated 
Appropriations Act, 2021 funding.  In addition, updates that were 
provided contained limited information and did not allow for a 
comparison of budgeted amounts to actual spending by requirement 
area.  The updates also contained inconsistent information on 
staffing needs. 
TIGTA’s review of 93 procurement actions using coronavirus response 
funds found that generally the funds were used for their specified 
purpose.  Each of the four enacted appropriations that provided the 
IRS a total of $3.1 billion to address coronavirus response efforts 
specified the amount of supplemental funding provided, the period 
of availability, and the intended purpose of the funding.  Additionally, 
because the funding from the Consolidated Appropriations Act, 2021 
and a portion of the CARES Act were supplemental appropriations to 
the IRS’s regular annual appropriations accounts, these supplemental 
funds are available for any purpose for which the regular 
appropriations are available.   
What TIGTA Recommended 
TIGTA recommended that the Chief Financial Officer evaluate the 
feasibility of expanding the information captured in the IRS’s financial 
tracking system to include tracking budgeted and dedicated staffing 
by spend plan requirement area for future sources of supplemental 
funding.  
The IRS agreed with this recommendation and plans to develop a 
plan for tracking and reporting on budget, spending, and staffing 
associated with future sources of supplemental funding. 
 

U.S. DEPARTMENT OF THE TREASURY 
WASHINGTON, D.C.  20024 
TREASURY INSPECTOR GENERAL 
FOR TAX ADMINISTRATION 
 
 
 
September 22, 2022 
 
 
MEMORANDUM FOR: COMMISSIONER OF INTERNAL REVENUE 
         
                                       
 
FROM: 
Heather M. Hill 
 
Deputy Inspector General for Audit 
 
SUBJECT: 
Final Audit Report – Reporting on the Use of Coronavirus Response 
Funding Could Be Enhanced (Audit # 202110624) 
 
This report presents the results of our review to evaluate controls implemented by the Internal 
Revenue Service (IRS) to ensure that the $3.1 billion in appropriated funds received for its 
coronavirus response efforts is adequately tracked and used only for its specified purpose. 
The Treasury Inspector General for Tax Administration previously issued an interim audit report 
that addressed the status of the IRS’s coronavirus response funding as of September 30, 2020.  
This report provides updated information through September 30, 2021.  This review is part of 
our Fiscal Year 2022 Annual Audit Plan and addresses the major management and performance 
challenge of Administration of Tax Law Changes and Pandemic Relief Benefits.  
Management’s complete response to the draft report is included as Appendix IV 
Copies of this report are also being sent to the IRS managers affected by the report 
recommendation.  If you have any questions, please contact me or Bryce Kisler, Acting Assistant 
Inspector General for Audit (Management Services and Exempt Organizations).  
 
 
 

 
 
Reporting on the Use of Coronavirus Response Funding Could Be Enhanced 
Table of Contents 
Background .....................................................................................................................................Page 1 
Results of Review .......................................................................................................................Page 2 
Status of Coronavirus Response Funding ...................................................................Page 2 
Timely and Comprehensive Information on Planned and 
Actual Coronavirus Response Spending Was Not 
Routinely Provided to Congress .....................................................................................Page 4 
Recommendation 1: ...................................................................Page 6 
Coronavirus Response Funds Reviewed Were Generally 
Used for Their Specified Purpose ...................................................................................Page 7 
Appendices 
Appendix I – Detailed Objective, Scope, and Methodology ................................Page 8 
Appendix II – IRS Coronavirus Response Funding ..................................................Page 10 
Appendix III – Coronavirus Response Funding Spend Plan 
Requirement Areas ..............................................................................................................Page 11 
Appendix IV – Management’s Response to the Draft Report .............................Page 13 
Appendix V – Abbreviations.............................................................................................Page 16 
 
 

 
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Reporting on the Use of Coronavirus Response Funding Could Be Enhanced 
Background 
In Fiscal Year (FY) 2020, as part of the Coronavirus Aid, Relief, and Economic Security (CARES) 
Act, Title II and Title V, the Internal Revenue Service (IRS) received $750.7 million in appropriated 
funds for spending related to its coronavirus response efforts.1  The IRS received an additional 
$15 million as part of emergency supplemental appropriations for FY 2020 under the Families 
First Coronavirus Response Act (FFCRA), for a total of $765.7 million.2  The IRS had the option of 
using any of the CARES Act funds in either FY 2020 or FY 2021, while the FFCRA funds can be 
spent through FY 2022. 
In December 2020, as part of the Consolidated Appropriations Act, 2021 the IRS received further 
appropriated funding of $509 million to carry out the recovery rebates, also referred to as 
Economic Impact Payments (EIP), and to address coronavirus-related tax administration issues.3  
The Consolidated Appropriations Act, 2021 funds were to remain available until the end of 
FY 2021. 
Both the CARES Act and the Consolidated Appropriations Act, 2021 include a reporting 
requirement that 1) a spend plan must be submitted to Congress detailing the expected use of 
the coronavirus response funding and 2) quarterly reports are required to be submitted to 
Congress detailing the actual expenditure of coronavirus response funding.4  In addition, 
transfers of funding between appropriations require advance congressional notification. 
In March 2021, as part of the American Rescue Plan Act of 2021 (ARPA), the IRS received 
$1.8 billion for the administration of the advance payments of the Child Tax Credit (CTC), the 
provision of taxpayer assistance, and the furtherance of integrated, modernized, and secure IRS 
systems.5  Unlike the other appropriated funding, the ARPA did not outline specific reporting 
requirements relating to this supplemental funding.  However, all coronavirus response funding 
the IRS received was included in its reports that the Department of the Treasury (hereafter 
referred to as the Treasury) provided to Congress. 
Figure 1 illustrates the process used in reporting on the $3.1 billion in appropriated funding the 
IRS received during FYs 2020 and 2021 for the coronavirus response efforts. 
                                                 
1 Pub. L. No. 116-136, 134 Stat. 281 (codified as amended in scattered sections of 2, 5, 12, 15, 20, 21, 29, 42, and 
45 U.S.C.).  Funding designated for Taxpayer Services, Enforcement, Operations Support, and an Administrative 
Provision.  Funds will remain available until September 30, 2021. 
2 Pub. L. No. 116-127, 134 Stat. 178 (codified in scattered sections of 7, 26, 29, and 41 U.S.C.).  Funds will remain 
available until September 30, 2022. 
3 Pub. L. No. 116–260, 132 Stat. 1182 (2020).  Funds will remain available until September 30, 2021. 
4 The Secretary of the Treasury is responsible for this reporting. 
5 Pub. L. No. 117-2, 135 Stat. 4 (codified in scattered sections of 7, 12, 15, 19, 20, 26, 29, 42, and 45 U.S.C.).  Funds of 
$1,464,500,000 will remain available until September 30, 2023, for necessary expenses for the IRS’s administration of 
the advance payments of the CTC, the provision of taxpayer assistance, and the furtherance of integrated, 
modernized, and secure IRS systems.  Funds of $397,200,000 will remain available until September 30, 2022, for 
necessary expenses for the IRS to carry out advance payments of the CTC. 

 
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Reporting on the Use of Coronavirus Response Funding Could Be Enhanced 
Figure 1:  Process Used in Reporting on Coronavirus Response Funding 
 
Source:  Treasury Inspector General for Tax Administration (TIGTA) analysis of the CARES Act; the FFCRA; 
the Consolidated Appropriations Act, 2021; and the ARPA. 
TIGTA previously issued an interim audit report that addressed the status of the IRS’s 
coronavirus response funding as of September 30, 2020.6  This report provides updated 
information through September 30, 2021.  
Results of Review 
As of September 30, 2021, the IRS has spent approximately 55 percent of its coronavirus 
response funds.  Our review identified several areas in which reporting over coronavirus 
response funding could be enhanced.  Specifically, we found that Congress was not routinely 
provided quarterly updates, as required, on how the IRS spent CARES Act and the Consolidated 
Appropriations Act, 2021 funding.  In addition, updates that were provided contained only 
limited information and did not allow for a comparison of budgeted amounts to actual spending 
by requirement area. 
Status of Coronavirus Response Funding  
As of September 30, 2021, the IRS has spent $1.7 billion (55 percent) of the $3.1 billion in 
appropriated funds it received for its coronavirus response efforts, with $1.4 billion still available 
for use.  Specifically, the IRS has spent: 
• 
$750,119,312, or 99.9 percent, of the CARES Act funding by its FY 2021 deadline. 
• 
$502,124,498, or 98.6 percent, of the Consolidated Appropriations Act, 2021 funding by 
its FY 2021 deadline. 
• 
$14,988,400, or 99.9 percent, of the FFCRA funding and has until the end of FY 2022 to 
spend the remaining $11,600. 
                                                 
6 TIGTA, Report No. 2021-16-026, Interim Report – Status of Coronavirus Response Funding (May 2021). 

 
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Reporting on the Use of Coronavirus Response Funding Could Be Enhanced 
• 
$453,224, 311, or 24.3 percent, of the ARPA funding and has until the end of FY 2022 to 
spend $206,306,864 and the end of FY 2023 to spend the remaining $1,202,168,825. 
Figure 2 provides a status of the IRS’s coronavirus response funding received, funds obligated, 
and funds remaining as of September 30, 2021. 
Figure 2:  Status of IRS Coronavirus Response Spending 
 
Source:  IRS Coronavirus Response Funding Report to the Office of Management and Budget through 
September 30, 2021.  (Note:  EIP3 refers to the third round of Economic Impact Payments.) 
In our interim audit report, we stated that a spend plan was submitted to Congress describing 
the IRS’s planned use of the $765.7 million in coronavirus response funding it received in 

 
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Reporting on the Use of Coronavirus Response Funding Could Be Enhanced 
FY 2020.  On December 7, 2021, Congress was provided updated coronavirus response funding 
spend plans as of September 30, 2021.  These spend plans identified all coronavirus-related 
funding received through the CARES Act; the FFCRA; the Consolidated Appropriations Act, 2021; 
and the ARPA.  The spend plans specified the intended use of the funding by requirement area 
and provided an estimated cost for each area.  Appendix III outlines the major requirement 
areas listed in the IRS’s spend plans. 
Timely and Comprehensive Information on Planned and Actual Coronavirus 
Response Spending Was Not Routinely Provided to Congress  
In our interim report, we noted that updates were not routinely provided to Congress, as 
required, on how the coronavirus response funding that the IRS received through the CARES Act 
and the Consolidated Appropriations Act, 2021 was spent.  We also found that Congress was 
not provided a quarterly report of the IRS’s actual coronavirus response funding expenditures 
(hereafter referred to as a “spending report”) through June 30, 2020, as required.  The first 
quarterly spending report was provided to Congress in December 2020 for expenditures 
through September 30, 2020.   
Our subsequent work found that Congress was again not routinely provided quarterly updates, 
as required, on how the CARES Act and the Consolidated Appropriations Act, 2021 funding that 
the IRS received was spent.7  The IRS provides coronavirus spending information to the Treasury, 
which in turn provides the spending reports to Congress.  The Treasury Office of Budget 
acknowledged that quarterly reports were not always provided to Congress when required.  
However, the Treasury Office of Budget informed us that the Treasury had frequent meetings 
with congressional stakeholders as well as provided weekly coronavirus response funding 
obligation and outlay reports to the Office of Management and Budget.  Figure 3 indicates the 
timing of the IRS spending reports issued to Congress. 
                                                 
7 The FFCRA and the ARPA did not specifically include a quarterly reporting requirement. 

 
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Reporting on the Use of Coronavirus Response Funding Could Be Enhanced 
Figure 3:  Analysis of IRS Quarterly Coronavirus Spending Reports Issued to Congress 
 
Source:  TIGTA analysis of IRS quarterly coronavirus spending reports. 
The Treasury Office of Budget further advised us that it provided coronavirus response funding 
information through various channels in addition to the quarterly spending reports.  For 
example, the Treasury Office of Budget periodically provided Treasury-wide coronavirus 
response spending reports to Congress.  Our review of these reports indicated that they were at 
a very high level and included only total coronavirus funding and spending by appropriation but 
did not include a breakdown of funding or spending specifically for the CARES Act and the 
Consolidated Appropriations Act, 2021. 
Coronavirus spending reports did not allow for a comparison of budgeted amounts to the 
actual spending and contained inconsistent information on staffing needs 
The IRS is not reporting actual expenditures or staffing needs by requirement area.  Our interim 
report identified that, in developing its various coronavirus response spend plans, the IRS 
identified requirement areas in which the funds would be used and included a cost estimate for 
each requirement.  Specifically, the September 30, 2020, updated CARES Act and FFCRA spend 
plan identified 18 requirement areas.  We previously reported that the IRS should consider 
reporting actual expenditures by requirement area as well to provide IRS management and 
Congress with complete information to compare budgeted amounts to actual spending at the 
requirement area level.  However, our subsequent work identified that the actual expenditures 
for the Consolidated Appropriations Act, 2021 and the ARPA were again only reported at the 
appropriation level. 
Our interim report also noted that, although the IRS included an estimate of the full-time 
equivalent (FTE) employees needed for its coronavirus response efforts in its May 27, 2020, 

 
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Reporting on the Use of Coronavirus Response Funding Could Be Enhanced 
spend plan, the FTEs needed to accomplish each requirement area and information on the FTEs 
budgeted and realized by requirement area were not included in any of its subsequent budget 
updates.  We reported that the IRS should consider improving its coronavirus response funding 
reporting by including information on FTEs (budgeted and dedicated) by requirement area in its 
quarterly spending reports.  This additional tracking would allow IRS management and Congress 
to better validate the reliability of FTE estimates.  Our subsequent work identified that the IRS 
reported no information on FTEs needed or utilized by requirement area on its spend plans or 
spending reports submitted after our interim review.   
The Government Accountability Office’s Standards for Internal Control in the Federal 
Government notes that management needs to have quality information to make informed 
decisions and evaluate the entity’s performance in achieving key objectives and addressing 
risks.8  It further defines quality information as information that is complete, reliable, and 
provided on a timely basis.   
Because the IRS does not track either coronavirus response funding and spending or FTEs 
(budgeted and dedicated) by the requirement areas outlined in the coronavirus spend plan in its 
financial tracking system, it requires significant effort to gather and report this type of 
information.  The IRS also noted that the congressional reporting requirements for coronavirus 
response funding do not specify a reporting format. 
The lack of timely and comprehensive information on planned and actual spending of 
coronavirus response funding reduces the ability of stakeholders to meet their oversight 
responsibilities.  In addition, by not tracking actual expenditures by requirement area, neither 
the IRS nor external stakeholders are able to validate the reliability of estimates, quickly identify 
requirement areas with potential shortages or surpluses of funds, or timely reallocate funds as 
needed.    
Recommendation 1:  The Chief Financial Officer should evaluate the feasibility of expanding 
the information captured in the IRS’s financial tracking system to include tracking budgeted and 
dedicated staffing by spend plan requirement area for future sources of supplemental funding. 
 
Management’s Response:  The IRS agreed with this recommendation and plans to 
develop a plan for tracking and reporting on budget, spending, and FTE associated with 
future sources of supplemental funding.  This will include development of a financial 
coding structure that will allow for reports to be pulled directly from the financial system.  
The IRS will evaluate the feasibility of this process with the Inflation Reduction Act. 
 
However, IRS management disagreed that they did not routinely provide timely and 
comprehensive information to Congress.  IRS management stated that, in most cases 
when the Treasury did not provide a quarterly report to Congress in the form of the 
spend plan, it was because it provided coronavirus obligation updates to Congress 
through different channels on or around the same time that a quarterly report was due.  
Additionally, IRS management did not agree with TIGTA’s concerns that the level of 
detail included in the reports to Congress was insufficient and stated that the level of 
detail required for coronavirus spending reports was never prescribed by Congress. 
                                                 
8 Government Accountability Office, GAO-14-704G, Standards for Internal Control in the Federal Government 
(Sept. 2014). 

 
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Reporting on the Use of Coronavirus Response Funding Could Be Enhanced 
 
Office of Audit Comment:  We recognize that the IRS and the Treasury provided 
periodic information on coronavirus spending information to Congress through 
various channels and responded to ad hoc requests for information on spending.  
However, we do not believe these actions negated the IRS and the Treasury’s 
responsibility to provide legislatively mandated quarterly reporting on the 
CARES Act and the Consolidated Appropriations Act, 2021 spending in a 
consistent manner. 
 
For example, although the Treasury Office of Budget did periodically provide 
Treasury-wide coronavirus response spending reports to Congress, our review of 
these reports indicated that they were at a very high level and included only total 
coronavirus funding and spending by program.  The reports did not include a 
breakdown of funding or spending specifically for the CARES Act and the 
Consolidated Appropriations Act, 2021 as is contained in the mandated quarterly 
reports we reviewed.  
Coronavirus Response Funds Reviewed Were Generally Used for Their 
Specified Purpose  
Our review of a judgmental sample9 of 93 procurement actions from the population of 
procurement actions awarded between April 1, 2020, and September 30, 2021, found that 
coronavirus response funds were generally used for their specified purpose.  Each of the 
four enacted appropriations that provided the IRS a total of $3.1 billion to address coronavirus 
response efforts specified the amount of supplemental funding provided, the period of 
availability, and the intended purpose of the funding.  Additionally, because the funding from 
the Consolidated Appropriations Act, 2021 and a portion of the CARES Act were supplemental 
appropriations to the IRS’s regular annual appropriations accounts, these supplemental funds 
are available for any purpose for which the regular appropriations are available.  Appendix II lists 
the specified purpose for each enacted appropriation. 
During our review, we identified purchases totaling $29 million that were made in 
September 2021 for almost 13,000 laptops, various peripherals, and contractor support related 
to the IRS’s planned FY 2022 new hire initiative.  We raised concerns to IRS management 
regarding the timing of these purchases occurring near the end of the period of availability for 
funds expiring in FY 2021. 
After notifying the IRS of our concern, IRS management provided further documentation related 
to these purchases.  However, due to the timing, we were unable to properly evaluate it.  The IRS 
has agreed to further evaluate the timing of these purchases and to take action to resolve any 
issues that may arise.  We will continue to monitor the IRS’s use of coronavirus-related funding. 
                                                 
9 A judgmental sample is a nonprobability sample, the results of which cannot be used to project to the population.  
Our judgmental sample was comprised of an initial sample of 50 procurement actions from a population of 
1,474 procurement actions awarded between April 1, 2020, and June 30, 2021, and a follow-up judgmental sample of 
23 procurement actions from a population of 1,402 procurement actions awarded between April 1, 2021, and 
September 30, 2021. 

 
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Reporting on the Use of Coronavirus Response Funding Could Be Enhanced 
Appendix I 
Detailed Objective, Scope, and Methodology 
The overall objective of this audit was to evaluate controls implemented by the IRS to ensure 
that the $3.1 billion in appropriated funds received for its coronavirus response efforts is 
adequately tracked and used only for its specified purpose.  To accomplish our objective, we: 
• 
Identified and reviewed relevant policies and procedures over the tracking and reporting 
of coronavirus response funding by the IRS. 
• 
Analyzed the methodology used by the IRS in 1) developing its coronavirus response 
funding spend plan and 2) monitoring the plan’s execution.  
• 
Reviewed any guidance provided by the Chief Financial Officer on developing estimates 
for the coronavirus response spend plan. 
• 
Evaluated the status of the IRS’s coronavirus response funding as of September 30, 2021. 
• 
Reviewed the use of coronavirus response funding and determined whether the funds 
were used for their specified purpose and spending was directly related to the IRS’s 
coronavirus response efforts and consistent with the IRS coronavirus response spend 
plan.  
o Sample 1 – Selected a judgmental sample of 50 procurement actions with a 
modification amount greater than $0, from a population of 1,474 procurement 
actions awarded between April 1, 2020, and June 30, 2021, using coronavirus 
response funding totaling $443 million.  The 50 cases were randomly selected.   
o Sample 2 – Selected a follow-up judgmental sample of 23 procurement 
actions with a modification amount greater than $0, from a population of 
1,402 procurement actions awarded between April 1, 2021, and 
September 30, 2021, using coronavirus response funding totaling $378 million.  
We selected all procurement actions identified as having Facilities Management 
as the cost center and chairs/seating/furniture and flooring in the procurement.   
o Sample 3 – Selected a judgmental sample of 20 procurement actions, from a 
population of 397 procurement actions awarded between September 1, 2021, 
and September 30, 2021, using the CARES Act and the Consolidated 
Appropriations Act, 2021 appropriated funding totaling $75 million.  These funds 
were only available through FY 2021.  We identified all procurement-funded 
programs with a total $5 million or more in total modifications occurring during 
our sample period and then selected all individual procurement actions greater 
than $1 million in those programs for review. 
o Other Sample Information:  We utilized judgmental sampling because we wanted 
to identify procurement areas with indications of improper use of coronavirus 
response funding.  We expanded our sampling to follow up on select areas.  We 
also focused on high-dollar transactions occurring at the end of FY 2021 using 
the CARES Act and the Consolidated Appropriations Act, 2021 appropriated 
funding.  We did not include any actions with a $0 modification in the 

 
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Reporting on the Use of Coronavirus Response Funding Could Be Enhanced 
populations identified for our samples.  We compared the procurement actions 
selected in our samples and ensured that there was no overlap. 
Performance of This Review 
This review was performed with information obtained from the Office of the Chief Financial 
Officer located in Washington, D.C., during the period May 2021 through May 2022.  We 
conducted this performance audit in accordance with generally accepted government auditing 
standards.  Those standards require that we plan and perform the audit to obtain sufficient, 
appropriate evidence to provide a reasonable basis for our findings and conclusions based on 
our audit objective.  We believe that the evidence obtained provides a reasonable basis for our 
findings and conclusions based on our audit objective.   
Major contributors to the report were Bryce Kisler, Acting Assistant Inspector General for Audit 
(Management Services and Exempt Organizations); LaToya George, Director; Anthony Choma, 
Audit Manager; Kanika Kals, Lead Auditor; and Carolyn deGuzman, Auditor.  
Validity and Reliability of Data From Computer-Based Systems  
We performed tests to assess the reliability of the data from the Integrated Financial System.  
We evaluated the data by 1) performing electronic testing of required data elements, 
2) reviewing existing information about the data and the system that produced them, and 
3) interviewing agency officials knowledgeable about the data.  We determined that the data 
were sufficiently reliable for purposes of this report. 
Internal Controls Methodology 
Internal controls relate to management’s plans, methods, and procedures used to meet their 
mission, goals, and objectives.  Internal controls include the processes and procedures for 
planning, organizing, directing, and controlling program operations.  They include the systems 
for measuring, reporting, and monitoring program performance.  We determined that the 
following internal controls were relevant to our audit objective:  the IRS’s policies and 
procedures for estimating program costs related to its coronavirus response efforts, tracking 
coronavirus response funding, and reporting to stakeholders on its coronavirus response 
spending.  We evaluated these controls by interviewing IRS management, analyzing statutory 
reporting requirements, and reviewing documentation supporting the process used to estimate 
and track coronavirus response spending through FY 2021.

 
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Appendix II 
IRS Coronavirus Response Funding 
This appendix presents the specified supplemental funding provided, the period of availability, 
and the intended purposes of the funding for each of the four acts that provided the IRS a total 
of $3.1 billion to address its coronavirus response efforts. 
• 
$750.7 million from the CARES Act, Title II and Title V, available through FY 2021. 
o $500.7 million for the purpose of carrying out rebates to taxpayers (Title II 
funding). 
o $250 million for the purpose of administrative costs such as programming, 
applications, and systems and service calls/taxpayer support (Title V funding). 
• 
$15 million from the FFCRA, available through FY 2022. 
o $15 million intended for the continuity of operations, including initiatives to 
“telework enable” customer service representatives. 
• 
$509 million from the Consolidated Appropriations Act, 2021 available through FY 2021.  
o $175.3 million intended for costs relevant to EIP2 and tax law changes.1 
o $333.7 million intended for costs relevant to business resumption, such as 
taxpayer digital communications and information technology requirements to 
address the impact of the coronavirus pandemic. 
• 
$1.8 billion from the ARPA, with over $397 million available through FY 2022 and over 
$1.4 billion available through FY 2023.   
o $1 billion from the appropriated amount intended for the costs relevant to 
integrate, modernize, and secure IRS systems.   
o $464.5 million intended for costs relevant to EIP3, such as EIP-related taxpayer 
services and printing/postage/information notices.2   
o $397.2 million intended for costs relevant to the Tax Year 2021 Advance CTC, 
such as CTC-related taxpayer services and information technology requirements 
to implement the Advance CTC. 
 
                                                 
1 EIP2 refers to the second round of Economic Impact Payments. 
2 EIP3 refers to the third round of Economic Impact Payments. 

 
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Reporting on the Use of Coronavirus Response Funding Could Be Enhanced 
Appendix III 
Coronavirus Response Funding Spend Plan Requirement Areas 
This appendix presents the major requirement areas listed in the IRS’s spend plans for each act:1 
• 
CARES Act and FFCRA Spend Plan – 16 total requirement areas, including: 
o $220 million for Service Calls and Taxpayer Support 
o $149 million for Programming, Applications, and Systems 
o $104 million for Printing/Postage/Information Notices Stimulus Rebate 
o $91 million for Stimulus Return Processing 
o $61 million for Verification and Collection  
o $38 million for Paper Check Issuance 
o $31 million for Other Needs Including Ensuring Facilities Are Safe for Employees 
o $22 million for Continuity of Operations – CARES Act 
o $15 million for Continuity of Operations – FFCRA 
o $8 million for Special Act/Retention Incentive Awards and Overtime 
o $8 million for Information Technology Additional Labor Needs 
o $7 million for Expanded Fraud and Identity Theft Detection 
• 
Consolidated Appropriations Act, 2021 Spend Plan – 12 total requirement areas, 
including: 
o $154 million for Information Technology Requirements to Address the 
Coronavirus Pandemic 
o $144 million for Resolving the Return and Correspondence Backlog 
o $76 million for Printing/Postage/Information Notices 
o $59 million for EIP2 Telephone Service 
o $20 million for Paper Check Issuance 
o $20 million for Information Technology Systems Update 
o $15 million for Wage and Investment Process Improvements 
o $11 million for Electronic Personnel Folders Support 
o $6 million for Space Alterations for Business Resumption 
                                                 
1 We listed the spend plan requirement areas as of September 30, 2021, with greater than $5 million in total funding 
budgeted. 

 
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Reporting on the Use of Coronavirus Response Funding Could Be Enhanced 
• 
ARPA CTC – eight total requirement areas, including:  
o $148 million for CTC-Related Taxpayer Services 
o $100 million for Information Technology Requirements to Implement the 
Advance CTC 
o $57 million for Secure Access Digital Identity 
o $48 million for Printing/Postage/Information Notices 
o $18 million for Printing/Postage for Postcards to Promote Understanding 
o $14 million for Paper Check Issuance 
o $9 million for Human Capital Office Support for Expanded Workforce 
• 
ARPA EIP3 – six total requirement areas, including:  
o $191 million for EIP3-Related Taxpayer Services 
o $121 million for Information Technology Requirements to Address Advance EIP3 
o $105 million for Printing/Postage/Information Notices 
o $23 million for Paper Check Issuance 
o $20 million for Social Security Administration Support 
• 
ARPA Integrate, Modernize and Secure IRS Systems – five total requirement areas, 
including:  
o $260 million for Enhanced Taxpayer/Customer Experience  
o $230 million for Data Integration 
o $205 million for Systems Security 
o $205 million for Legacy Systems Modernization 
o $100 million for Infrastructure 
 

 
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Reporting on the Use of Coronavirus Response Funding Could Be Enhanced 
Appendix IV 
Management’s Response to the Draft Report 
 

 
Page  14 
Reporting on the Use of Coronavirus Response Funding Could Be Enhanced 
 

 
Page  15 
Reporting on the Use of Coronavirus Response Funding Could Be Enhanced 
 
 

 
Page  16 
Reporting on the Use of Coronavirus Response Funding Could Be Enhanced 
Appendix V 
Abbreviations 
ARPA 
American Rescue Plan Act of 2021 
CARES 
Coronavirus Aid, Relief, and Economic Security 
CTC 
Child Tax Credit 
EIP 
Economic Impact Payment 
FFCRA 
Families First Coronavirus Response Act 
FTE 
Full-Time Equivalent 
FY 
Fiscal Year 
IRS 
Internal Revenue Service 
TIGTA 
Treasury Inspector General for Tax Administration 
 

 
 
 
 
 
 
 
To report fraud, waste, or abuse,  
call our toll-free hotline at: 
(800) 366-4484 
By Web: 
www.treasury.gov/tigta/ 
Or Write: 
Treasury Inspector General for Tax Administration 
P.O. Box 589 
Ben Franklin Station 
Washington, D.C. 20044-0589 
 
 
Information you provide is confidential, and you may remain anonymous.

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