Court filing
Exhibit PX18 — In re Bank of America California Unemployment Benefits Litigation (Dkt. 634-19, S.D. Cal. No. 3:21-md-02992)
Filed January 9, 2026 in In re Bank of America California Unemployment Benefits Litigation; one of 1415 filings from this case.
Record facts
| Court | U.S. District Court for the Southern District of California |
|---|---|
| Filed | 2026-01-09 |
U.S. District Court for the Southern District of California · No. 3:21-md-02992-GPC-MSB · Doc. 634-19 · 2026-01-09 · Docket on CourtListener
Full text
PX 18
Case 3:21-md-02992-GPC-MSB Document 634-19 Filed 01/09/26 PageID.52592
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CONFIDENTIAL
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UNITED STATES DISTRICT COURT
SOUTHERN DISTRICT OF CALIFORNIA
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3
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IN RE BANK OF AMERICA )
CALIFORNIA UNEMPLOYMENT )
5
BENEFITS LITIGATION, )
)
6
) No. 3:21-02992-md-LAB-MSB
)
7
)
This document relates to )
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all actions. )
9
CONFIDENTIAL
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VIDEOTAPED DEPOSITION
11
OF
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RENEE JOHNSON
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PAGES 1 - 245
14
Deposition taken on:
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Tuesday, May 7, 2024
9:00 a.m. - 3:34 p.m.
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17
Deposition taken at:
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FOLEY & LARDNER LLP
1 Independent Dr
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Suite 1300
Jacksonville, Fl 32202
20
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Stenographically Reported By:
Sherri R. Martin, Stenographic Shorthand Reporter
22
Notary Public, State of Florida at Large
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A P P E A R A N C E S
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3
O n b e h a l f o f P l a i n t i f f :
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B R I A N D A N I T Z , E S Q U I R E
K A R I N S W O P E , E S Q U I R E ( Z O O M )
5
V A S T I M O N T I E L , E S Q U I R E ( Z O O M )
6
C O T C H E T T E P I T R E E & M C C A R T H Y
8 4 0 M a l c o l m R o a d
7
S u i t e 2 0 0
B u r l i n g a m e , C A 9 4 1 0 1
8
b d a n i t z @ c p m l e g a l . c o m
9
1 0
M I C H A E L R U B I O , E S Q U I R E ( Z O O M )
C O N N I E K . C H A N , E S Q U I R E ( Z O O M )
1 1
C O L I N C L E M E N T E J O N E S , E S Q U I R E ( Z O O M )
1 2
A L T S H U L E R B E R Z O N
1 1 7 P o s t S t r e e t
1 3
S u i t e 3 0 0
S a n F r a n c i s c o , C A 9 4 1 0 8
1 4
c c h a n @ a l t s h u l e r b e r z o n . c o m
1 5
1 6
O n b e h a l f o f D e f e n d a n t B a n k o f A m e r i c a N A :
1 7
M A T T H E W R I F F E E , E S Q U I R E
A N G E L I C A R A N K I N S , E S Q U I R E
1 8
L I N D S A Y E . H O Y L E , E S Q U I R E ( Z O O M )
1 9
G O O D W I N P R O C T O R
1 9 0 0 N S t r e e t N W
2 0
W a s h i n g t o n , D C 2 0 0 3 6
m r i f f e e @ g o o d w i n l a w . c o m
2 1
2 2
V i d e o g r a p h e r : C h r i s t i n e M o n t p l a s i r
2 3
2 4
2 5
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CONFIDENTIAL
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P R O C E E D I N G S
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- - -
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Video Recorded Deposition taken before Sherri
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R. Martin, Stenographic Shorthand Reporter and
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Notary Public in and for the State of Florida at
6
Large, in the above cause.
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- - -
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THE COURT REPORTER: Do you solemnly swear or
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affirm that the testimony you are about to give will
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be the truth, the whole truth and nothing but the
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truth?
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THE WITNESS: I do.
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Thereupon,
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RENEE JOHNSON,
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having been first duly sworn or affirmed, was
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examined and testified as follows:
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DIRECT EXAMINATION
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BY MR. DANITZ:
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Q Good morning. I'm Brian Danitz. I represent
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the plaintiffs in the matter. Good morning, Ms.
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Johnson. Thank you for being here.
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You work for Bank of America?
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A I'm retired from Bank of America.
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Q I see. When did you start working for the
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bank?
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A 2012.
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Q And when did you retire?
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A 2022.
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Q And in 2020, what was your role at Bank of
5
America?
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A I ran their consumer claims processing area.
7
Q CR&R?
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A Yes.
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Q What does CR&R stand for?
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A Claims resolution and recovery.
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Q What is a claim?
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A It's --
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MR. RIFFEE: Objection. Object to the form.
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You can answer.
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BY MR. DANITZ:
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Q What is the claim?
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A It's when someone feels there's been a
18
transaction against their account that they didn't
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authorize or that they dispute.
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Q And what is resolution?
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MR. RIFFEE: Objection to form.
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THE WITNESS: It is -- do I answer?
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MR. RIFFEE: I'll instruct you not to answer.
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Otherwise, you can ignore my objections and answer.
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THE WITNESS: It's when the claim is
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CONFIDENTIAL
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CERTIFICATE OF REPORTER
2
STATE OF FLORIDA
3
COUNTY OF DUVAL
4
5
I, Sherri Martin, Certified Shorthand Reporter, do
hereby certify that I was authorized to and did
6
stenographically report the foregoing deposition in
stenotype; and that the foregoing pages, numbered from 1
7
to 245, inclusive, are a true and correct transcription
of my shorthand notes of said deposition.
8
9
I further certify that said deposition was taken at
the time and place hereinabove set forth and that the
10
taking of said deposition was commenced and completed as
hereinabove set out.
11
12
I further certify that I am not an attorney or
counsel of any of the parties, nor am I a relative or
13
employee of attorney or counsel of party connected with
the action, nor am I financially interested in the
14
action.
15
The foregoing certification of this transcript does
not apply to any reproduction of the same by any means
16
unless under the direct control and/or direction of the
certifying reporter.
17
18
IN WITNESS WHEREOF, I have hereunto set my hand
this 13th day of May, 2024.
19
20
21
22
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<%18282,Signature%>
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Sherri Martin, CSR
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