Court filing
14E — In re Bank of America California Unemployment Benefits Litigation (Dkt. 591-38, S.D. Cal. No. 3:21-md-02992)
Summary
DX 14.E, filed 10/17/25 as Document 591-38 in In re Bank of America California Unemployment Benefits Litigation, Case No. 3:21-md-02992 in the Southern District of California, is a redacted 19-page portion of the February 6, 2024 videotaped deposition of Bank of America, N.A., through its designated representative Shane Daniels, taken at Jones Day in Dallas. The printed testimony concerns claims denied and BofA accounts frozen based on BofA's application of the "claim fraud filter," a term the witness says is familiar. The reporter's certificate, given February 21, 2024 by Certified Shorthand Reporter Michelle L. Munroe, records 7 hours, 4 minutes of deposition time used by Mr. Kirtley.
Summary drafted by a model from the document's text below and checked by script against that text before publication. It is a navigation aid, not a reading of what the document proves. Where AI is used
Filed October 17, 2025 in In re Bank of America California Unemployment Benefits Litigation; one of 1602 filings from this case.
Record facts
| Court | U.S. District Court for the Southern District of California |
|---|---|
| Filed | 2025-10-17 |
Cite this document
“14E — In re Bank of America California Unemployment Benefits Litigation (Dkt. 591-38, S.D. Cal. No. 3:21-md-02992).”
U.S. District Court for the Southern District of California, No. 3:21-md-02992-GPC-MSB, Doc. 591-38, filed 2025-10-17. Archived at Pandemic Darlings, https://pandemicdarlings.com/court-filings/full-docket-bofa-ca-unemployment-casd-709615/2025-10-17-gov-uscourts-casd-709615-591-38-gov-uscourts-casd-709615-591-38/
, SHA-256 53e6742bb3ec05638d0b670e2a2cb76d8175735027fb3e673a8f533a621d76db.Full text
Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41645 Page 1 of 19 DX 14.E REDACTED VERSION OF DOCUMENT SOUGHT TO BE SEALED PURSUANT TO STIPULATED PROTECTIVE ORDER Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41646 Page 2 of 19 THE UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF CALIFORNIA IN RE BANK OF AMERICA ) Case No. CALIFORNIA UNEMPLOYMENT ) 3:21-md-02992-LAB-MSB BENEFITS LITIGATION ) KEKE KK KEKE KKK KER RR KKK KEKE KEKE KEKE KERR KEKE KEKE KERR KK KEKE VIDEOTAPED ORAL DEPOSITION OF BANK OF AMERICA, N.A. BY AND THROUGH ITS DESIGNATED REPRESENTATIVE SHANE DANIELS FEBRUARY 6, 2024 KEKE KEKE KEKE KERR RR KKK KERR KKK KEKE KEK KEKE RK KKK KEE On the 6th day of February, 2024, at 9:09 a.m., the videotaped oral deposition of the above-named witness was taken at the instance of the Plaintiffs, before Michelle L. Munroe, Certified Shorthand Reporter in and for the State of Texas, at Jones Day, 2727 N. Harwood Street, Suite 500, Dallas, Texas, pursuant to Notice and the agreement hereinafter set forth. Page 1 Veritext Legal Solutions Calendar-CA @veritext.com 866-299-5127 Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41647 Page 3 of 19 PagelD.41647 claims have been denied and BofA accounts frozen based on BofA's application of the claim fraud filter. Do you understand that? A. I do. Q. Okay. And is that a subject with which you are familiar? A. I am. Q. Okay. So I know you have said that you understand it, but I just want to follow up ona few terms in there to make sure that we're on the same page in terms of our understanding. So one of the phrases or terms that's used in topic 20 is the term "claim fraud filter." Do you know what that refers to? A. I do. Veritext Legal Solutions Calendar-CA @veritext.com 866-299-5127 Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41648 Page 4 of 19 Veritext Legal Solutions Calendar-CA @veritext.com 866-299-5127 Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41649 Page 5 of 19 Veritext Legal Solutions Calendar-CA @veritext.com 866-299-5127 Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41650 Page 6 of 19 Veritext Legal Solutions Calendar-CA @veritext.com 866-299-5127 Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41651 Page 7 of 19 Veritext Legal Solutions Calendar-CA @veritext.com 866-299-5127 Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41652 Page 8 of 19 Veritext Legal Solutions Calendar-CA @veritext.com 866-299-5127 Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41653 Page 9 of 19 Veritext Legal Solutions Calendar-CA @veritext.com 866-299-5127 Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41654 Page 10 of 19 Veritext Legal Solutions Calendar-CA @veritext.com 866-299-5127 Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41655 Page 11 of 19 Veritext Legal Solutions Calendar-CA @veritext.com 866-299-5127 Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41656 Page 12 of 19 Veritext Legal Solutions Calendar-CA @veritext.com 866-299-5127 Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41657 Page 13 of 19 Veritext Legal Solutions Calendar-CA @veritext.com 866-299-5127 Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41658 Page 14 of 19 Veritext Legal Solutions Calendar-CA @veritext.com 866-299-5127 Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41659 Page 15 of 19 Veritext Legal Solutions Calendar-CA @veritext.com 866-299-5127 Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41660 Page 16 of 19 Veritext Legal Solutions Calendar-CA @veritext.com 866-299-5127 Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41661 Page 17 of 19 Veritext Legal Solutions Calendar-CA @veritext.com 866-299-5127 Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41662 Page 18 of 19 Veritext Legal Solutions Calendar-CA @veritext.com 866-299-5127 Case 3:21-md-02992-GPC-MSB Document 591-38 Filed 10/17/25 PageID.41663 Page 19 of 19 FO WoO OT HD HH FF WY ND FB Po i3 ek ae STATE OF TEXAS ) COUNTY OF DALLAS ) I, Michelle L. Munroe, Certified Shorthand Reporter in and for the State of Texas, certify that the foregoing deposition of SHANE DANIELS was reported stenographically by me at the time and place indicated, said witness having been placed under oath by me, and that the deposition is a true record of the testimony given by the witness; That the amount of time used by each party at the deposition is as follows: Mr. Kirtley - 7 hours, 4 minutes I further certify that I am neither counsel for nor related to any party in this cause and am not financially interested in its outcome. Given under my hand on this the 21st day of February, 2024. (\ eh it \UUNOE. Michelle L. Munroe, CSR No. 6011 Commission expires 1-31-26 Firm Registration #571 VERITEXT LEGAL SOLUTIONS 300 Throckmorton Street, Suite 1600 Fort Worth, Texas 76102 817.336.3042 telephone Page 294 Veritext Legal Solutions Calendar-CA @veritext.com 866-299-5127
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