Court filing

Exhibit 174 — In re Bank of America California Unemployment Benefits Litigation (Dkt. 378-19, S.D. Cal. No. 3:21-md-02992)

Summary

Exhibit 174, Document 378-19 filed 11/21/24 in In re Bank of America California Unemployment Benefits Litigation, Case 3:21-md-02992-GPC-MSB, in the Southern District of California, is a two-page table with the columns Cardholder Name, Alias ID, Date of Call, Start Time, End Time, Duration, PRC ID of Agent who took the call and Agent Name. The cardholder and agent fields are blank in the text. The rows list call dates and times from 5/30/20 through 7/19/21, and several rows read No NICE recordings for this Agent on this date. The page carries the production number BANA_EDD_MDL-00001044.

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Filed November 21, 2024 in In re Bank of America California Unemployment Benefits Litigation; one of 1602 filings from this case.

Record facts

Court	U.S. District Court for the Southern District of California
Filed	2024-11-21

Cite this document

“Exhibit 174 — In re Bank of America California Unemployment Benefits Litigation (Dkt. 378-19, S.D. Cal. No. 3:21-md-02992).” U.S. District Court for the Southern District of California, No. 3:21-md-02992-GPC-MSB, Doc. 378-19, filed 2024-11-21. Archived at Pandemic Darlings, https://pandemicdarlings.com/court-filings/full-docket-bofa-ca-unemployment-casd-709615/2024-11-21-gov-uscourts-casd-709615-378-19-gov-uscourts-casd-709615-378-19/, SHA-256 c8f11858b00be086832cec2c97c079fa564a953d3b2a7e37a5d2dd94b613a883.

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Full text

Exhibit 174 
Case 3:21-md-02992-GPC-MSB     Document 378-19     Filed 11/21/24     PageID.14421 
Page 1 of 2

Cardholder Name
Alias ID
Date of Call
Start Time
End Time
Duration
PRC ID of Agent who took the call
Agent Name
7/19/21
1:05:24 PM
1:14:00 PM
0:08:45
6/24/21
11:59:00 AM
12:27:00 PM
0:23:19
1/11/21
2:21:00 PM
2:26:00 PM
0:05:47
6/22/21
6:05:00 PM
6:25:00 PM
0:20:16
1/11/21
1:09:09 PM
1:13:00 PM
0:05:54
1/8/21
1:42:00 PM
1:48:00 PM
0:05:23
1/6/21
6:05:00 PM
6:20:00 PM
0:15:00
1/27/20
7:00:37 PM
7:04:02 PM
0:03:25
1/20/21
10:20:48 AM
11:00:04 AM
0:39:15
1/14/21
1:28:22 AM
1:38:12 AM
0:09:04
1/12/21
10:35:52 AM
10:47:12 AM
0:11:20
12/28/20
No NICE recordings for this Agent on this date
4/5/21
11:22:51 AM
11:36:27 AM
0:13:36
1/11/21
2:31:07 PM
2:46:50 PM
0:15:43
1/4/21
8:52:00 AM
8:56:21 AM
0:04:21
2/8/21
3:40:29 PM
3:45:47 PM
0:05:17
2/8/21
3:34:29 PM
3:38:45 PM
0:04:16
12/4/20
1:52:33 PM
1:54:02 PM
1:40:00
12/10/20
No NICE recordings for this Agent on this date
1/18/21
No NICE recordings for this Agent on this date
12/13/20
2:03:02 PM
2:08:55 PM
0:05:52
12/17/20
11:49:57 AM
11:57:00 AM
0:07:28
9/29/20
10:12:37 PM
10:21:54 AM
0:09:18
11/20/20
8:58:16 AM
9:11:16 AM
0:13:00
12/7/20
10:58:07 AM
11:17:16 AM
0:19:09
2/10/21
2:22:45 AM
2:28:00 AM
0:05:15
1/29/21
7:34:16 PM
7:41:06 PM
0:06:50
2/4/21
2:38:08 PM
3:01:48 PM
0:23:39
2/4/21
7:02:37 PM
7:08:44 PM
0:06:07
5/30/20
No NICE recordings for this Agent on this date
1/5/21
9:46:00 AM
10:02:55 AM
0:16:55
3/30/21
12:53:56 PM
1:01:18 AM
0:07:21
3/29/21
7:38:56 AM
7:45:16 AM
0:06:22
4/27/21
1:38:37 PM
1:51:00 PM
0:12:54
12/23/20
11:06:23 AM
11:07:54 AM
0:01:31
1/4/21
11:56:07 AM
11:58:05 PM
0:01:58
10/27/20
8:30:53 AM
8:38:53 AM
0:07:59
No NICE recordings for this Agent on this date
12/28/20
1:12:35 PM
1:20:21 PM
0:07:46
BANA_EDD_MDL-00001044
Case 3:21-md-02992-GPC-MSB     Document 378-19     Filed 11/21/24     PageID.14422 
Page 2 of 2

File and source

File: gov.uscourts.casd.709615.378.19.pdf
Size: 101,874 bytes
SHA-256: c8f11858b00be086832cec2c97c079fa564a953d3b2a7e37a5d2dd94b613a883
Our copy: gov.uscourts.casd.709615.378.19.pdf
Original: PACER (login required)