State Actions Related to Property and Casualty Insurance
- Issuer
- Congressional materials
- Document type
- 2020 05 28 A26875 D221222 Oic State Actions Matrix Property And Casualty
- Date
- 2020-05-28
- Case
- 2020 05 28 A26875 D221222 Oic State Actions Matrix Property And Casualty
Summary
A COVID-19 Resources matrix titled State Actions Related to Property and Casualty Insurance, current as of 13-May-20, dated 2020-05-28 in the page record. It opens with a state-by-state grid marking which jurisdictions acted on subjects including auto insurance, business continuity, business interruption, claims handling, licensing, market conduct, notary, rate and form filings, travel insurance and workers' compensation. A detailed table then lists each action by state, date, agency, document title, whether it is an order, request or notice, a summary, a link, line of business and subject. Entries include Alabama Bulletin No. 2020-09 on claims handling, Alaska Order R20-07 on terminations for non-payment and California Bulletin 2020-3 on premium refunds. A closing note explains that orders require insurers to act, requests encourage them, and notices advise of information.
Summary drafted by a model from the document's text below and checked by script against that text before publication. It is a navigation aid, not a reading of what the document proves. Where AI is used
Cite this document
“State Actions Related to Property and Casualty Insurance.”
Original at app.leg.wa.gov, dated 2020-05-28. Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/2020-05-28-2020-05-28-a26875-d221222-oic-state-actions-matrix-property-and-casualty/
, SHA-256 2d0d4f4f6fdd7baab42df6de65fafc10e63f582d27591aabf7313137497401db.Full text
COVID-19 Resources
State Actions Related to Property and Casualty Insurance
As of:
13-May-20
State Auto Business Business Claims General Licensing Market Notary Rate & Form Requests for Statutory Travel Workers'
Insurance Continuity Interruption Handling Information Conduct Information Filings Insurance Compensation
Alabama Y Y Y Y Y Y
Alaska Y Y Y Y Y
Arizona Y Y Y Y Y Y
Arkansas Y Y Y Y Y Y Y Y Y
California Y Y Y Y Y Y Y Y Y Y
Colorado Y Y Y Y Y Y Y Y
Connecticut Y Y Y Y Y Y Y Y
Delaware Y Y Y Y Y
District of Columbia Y Y Y Y Y Y Y
Florida Y Y Y Y Y Y Y Y
Georgia Y Y Y Y Y Y Y
Guam
Hawaii Y Y Y Y Y Y
Idaho Y Y Y Y Y Y Y Y
Illinois Y Y Y Y Y Y Y
Indiana Y Y Y Y Y
Iowa Y Y Y Y
Kansas Y Y Y Y Y Y
Kentucky Y Y Y Y Y Y Y Y
Louisiana Y Y Y Y Y Y Y Y
Maine Y Y Y Y Y Y Y
Maryland Y Y Y Y Y Y Y Y Y Y Y
Massachusetts Y Y Y Y
Michigan Y Y Y Y Y Y Y
Minnesota Y Y Y Y Y Y Y Y Y Y
Mississippi y Y Y Y Y Y Y Y
Missouri Y Y Y Y
Montana Y Y Y
Nebraska Y Y Y Y Y Y
Nevada Y Y Y Y Y
New Hampshire Y Y Y Y Y Y Y
State Auto Business Business Claims General Licensing Market Notary Rate & Form Requests for Statutory Travel Workers'
Insurance Continuity Interruption Handling Information Conduct Information Filings Insurance Compensation
New Jersey Y Y Y Y Y
New Mexico Y Y Y
New York Y Y Y Y Y Y Y
North Carolina Y Y Y Y Y Y Y
North Dakota Y Y Y Y Y Y
Ohio Y Y Y Y Y Y Y
Oklahoma Y Y Y Y Y Y Y
Oregon Y Y Y Y Y Y
Pennsylvania Y Y Y Y
Rhode Island Y Y
South Carolina Y Y Y Y Y Y
South Dakota Y Y
Tennessee Y Y Y Y
Texas Y Y Y Y Y Y Y
Utah Y Y Y Y Y Y Y Y
Vermont Y Y Y Y Y Y Y
Virgin Islands Y Y Y Y Y Y
Virginia Y Y Y Y Y Y Y Y
Washington Y Y Y Y Y Y Y Y Y
West Virginia Y Y Y Y Y Y
Wisconsin Y Y Y Y Y Y
Wyoming Y
26 6 24 16 40 45 44 14 26 6 22 22 36
COVID-19 Resources
State Actions Related to Property and Casualty Insurance
As of:
13-May-20
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Alabama 4.29.20 Department of Bulletin No. 2020-09 Y Requested that insurers be lenient in application of policy language regarding https://www.aldoi.gov/pdf/legal/ALDOI%20Bulletin%20No.%20 P/C Claims Handling
Insurance claim reporting and relax certain provisions as they relate to social distancing, 2020-09.pdf
extending timeframes or waiving certain requirements due to the State Public
Health Agency Emergency.
Alabama 4.29.20 Department of Bulletin No. 2020-10 Y Updates the March 25, 2020 bulletin (Bulleting 2020-03). Pre-licensing certificates https://www.aldoi.gov/pdf/legal/ALDOI%20Bulletin%20No.%20 All Licensing
Insurance which expire in March, April or May are extended 90 days past the expiration 2020-10.pdf
date. Proctoring and notary requirements are waived through the end of May.
Alabama 4.8.20 Department of Bulletin No. 2020-06 Y Urged insurers to consider an immediate reduction in premium to reflect https://www.aldoi.gov/pdf/legal/ALDOI%20Bulletin%20No.%20 P/C Auto Insurance, Market
Insurance reduced exposure via premium credit or returned premium. May be 2020-06.pdf Conduct
implemented immediately.
Alabama 4.14.20 Department of Y Guidance issued for temporary resident producer licenses. Apply through https://www.aldoi.gov/Licensing/TempProducerReq.aspx All Licensing
Insurance NIPR.com. Temporary resident producers must be sponsored and appointed.
Alabama 4.8.20 Department of Y Allowing AL residents otherwise qualified to be licensed as an insurance https://www.aldoi.gov/currentnewsitem.aspx?ID=1102 All Licensing
Insurance producer, except completing the producer examination, to be licensed
temporarily under the supervision of an insurance company for six months as a
Temporary Producer.
Alabama 3.30.20 Department of Bulletin No. 2020-05 Y Recommend that insurers relax due dates for premium payments; extend grace https://www.aldoi.gov/pdf/legal/ALDOI%20Bulletin%20No.%20 All Market Conduct
Insurance periods, waive late fees and penalties, allow premium payment plans, and 2020-05.pdf
expand auto coverage to allow personal vehicles to be covered while delivering
food, medicine or other essential services for commercial services.
Alabama 3.26.20 Department of Y Allowing remote notarization subject to provisions. https://governor.alabama.gov/assets/2020/03/4th- All General Information,
Insurance Supplemental-State-of-Emergency-COVID-19.pdf Notary
Alabama 3.25.20 Department of Bulletin No. 2020-03 Y Pre-licensing completion certificates set to expire in March or April are extended https://www.aldoi.gov/pdf/legal/ALDOI%20Bulletin%20No.%20 All Licensing
Insurance 60 days past expiration date. Classroom CE classes may be provided via webinar. 2020-03.pdf
Proctoring requirements are waived through the end of April.
Alaska 4.16.20 Department of Order R20-07 Y Amended R20-04 prohibiting carriers from terminating insurance contracts due https://www.commerce.alaska.gov/web/Portals/11/Pub/INS_R All Market Conduct
Insurance to non-payment. Expires June 1, 2020. 20-03.pdf
Alaska 4.15.20 Department of Order R20-03 Y Allowing insurers to let policyholders self-audit and self-report changes in their https://www.commerce.alaska.gov/web/Portals/11/Pub/INS_R P/C Market Conduct
Insurance exposure or risk profile. Insurers may adjust premiums accordingly, or may adjust 20-03.pdf
premiums on broadly averaged estimates of exposure reduction. Prospective
reductions in premium will not be considered a rebate or unfair discrimination as
long as reasonably and consistently applied.
Alaska 4.9.20 Department of Bulletin 20-05 Y Established a presumptive order of compensability under workers' compensation https://labor.alaska.gov/wc/bulletins/20-05.pdf P/C Workers' Compensation
Insurance for certain employees.
Alaska 3.20.20 DOI Bulletin 20-10 Y Encouraged insurers to allow self-auditing and self-reporting in lieu of physical https://www.commerce.alaska.gov/web/Portals/11/Pub/INS_B P/C Market Conduct
audits and to allow for premium adjustments to represent to exposure bases. 20-10.pdf
Alaska 3.18.20 DOI Bulletin 20-08 Y Prohibited carriers from terminating insurance contracts due to non-payment https://www.commerce.alaska.gov/web/Portals/11/Pub/INS_B All Market Conduct,
and allowing continuing insurance coverage. The DOI will work with carriers to 20-08.pdf Statutory Filings
minimize the regulatory effects of such an extension, specifically financial review
requirements. The extension of the grace period does not eliminate the
obligation to pay the premium, but limits policy cancellation for late payment
and waives all late fees.
Alaska 3.17.20 Workers' Bulletin 20-03 Y Issued guidance regarding workers' compensation board hearings/prehearings https://labor.alaska.gov/wc/bulletins/20-03.pdf P/C Workers' Compensation
Compensation Division and appeals commission hearings
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Alaska 3.16.20 Division of Insurance Bulletin 20-06 Y Extended Review Period for Rate, Form, and Advertisement Filings. Notified https://www.commerce.alaska.gov/web/Portals/11/Pub/INS_B All Rate & Form, Statutory
carriers that effective immediately all filings are automatically extended as 20-06.pdf Filings
permitted by statute.
Alaska 3.16.20 Workers' Bulletin 20-02 Y Provides guidance regarding air travel outside of state for second independent https://labor.alaska.gov/wc/bulletins/20-02.pdf P/C Workers' Compensation
Compensation Division medical evaluations.
Alaska DOI Y Published Consumer Alert describing existence of pandemic exclusions in travel https://www.commerce.alaska.gov/web/Portals/11/Pub/INS_Tr P/C Travel Insurance
cancellation policies. avelInsurance.pdf
Arizona 4.17.20 Department of Y Provisional producer licenses are available on NIPR.com starting on April 20, https://insurance.az.gov/governors-executive-order-2020-17- All Licensing
Insurance 2020. continuity-work-license-requirements
Arizona 4.16.20 Department of Bulletin No. 2020-04 Y Encouraged insurers to work with insureds to ensure continuity of coverage and https://insurance.az.gov/sites/default/files/documents/files/D All Market Conduct
Insurance provide additional time for insureds to complete policy provisions. OI%20Regulatory%20Bulletin%202020-04%2020200416.pdf
Arizona Department of Bulletin No. 2020-06 Y Allowing remote notarization subject to provisions. https://insurance.az.gov/sites/default/files/documents/files/eo All General Information,
Insurance _2020-26.pdf Notary
Arizona 4.14.20 Department of Bulletin No. 2020-03 Y Extended statutory filing deadlines by 30-60 days for exhibits listed. https://insurance.az.gov/sites/default/files/documents/files/Re All General Information,
Insurance gulatory%20Bulletin%202020-03%20Signed.pdf Statutory Filings
Arizona 3.25.20 Department of Governor's Executive Y Post-licensing exams do not need proctors. Department is developing process for https://insurance.az.gov/governors-executive-order-2020-17- All Licensing
Insurance Order 2020-17 provisional licenses. continuity-work-license-requirements
Arizona Department of Y Issued consumer information on travel insurance and exclusions related to https://insurance.az.gov/taking-trip-information-about-travel- P/C Travel Insurance
Insurance COVID-19 (NAIC Document) insurance-you-should-know-you-hit-road
Arkansas 5.11.20 Department of Bulletin No. 22-2020 Y Issued notice regarding consumer complaint email address, claims settlement https://insurance.arkansas.gov/uploads/resource/documents/2 All General Information,
Insurance compliance and business continuity planning, regulatory filing deadlines, e- 2-2020.pdf Statutory Filings, Notary,
signatures, on-site department examinations, license renewals, and continuing Claims Handling,
education. Licensing, Market Conduct
Arkansas 4.9.20 Department of Bulletin No. 16-2020 Issued a suspension of on-site audits by title insurers for 60-days from beginning https://insurance.arkansas.gov/uploads/resource/documents/1 P/C Market Conduct
Insurance with the date Executive Order 20-03 was signed. 6-2020.pdf
Arkansas 3.27.20 Department of Bulletin No. 12-2020 Y Issued a 60-day moratorium on the cancellation/non-renewal of personal lines https://insurance.arkansas.gov/uploads/resource/documents/1 P/C Market Conduct
Insurance insurance policies and directs all insurers and regulated entities that personal 2-2020.pdf
lines insurance policies remain in effect from March 11, 2020 until such time as
the Executive Order 20-03 expires.
Arkansas 4.14.20 Department of Bulletin 18-2020 Y Advised insurers to make filings electronically, the Department will consider https://insurance.arkansas.gov/uploads/resource/documents/1 All Statutory Filings, Market
Insurance extensions upon request, filings that must be submitted in hard copy should be 8-2020.pdf Conduct
filed electronically and required signatures and notarization are waived
temporarily. On-site examinations will be conducted electronically.
Arkansas 4.10.20 Department of Y Created webpage tracking auto insurers offering premium relief for customers. https://insurance.arkansas.gov/news/2020/apr/10/covid-19- P/C General Information, Auto
Insurance premium-relief-auto-insurance-customers/
Arkansas 3.27.20 Insurance Department Bulletin No. 11-2020 Y Extended for 60 days beginning on March 11, 2020 producer licensing renewal https://insurance.arkansas.gov/uploads/resource/documents/1 All Licensing
expirations. CE required to be completed by a producer's expiration date are not 1-2020.pdf
due until May 15, 2020.
Arkansas 3.23.20 Department of Y Created landing page for news related to COVID-19. https://insurance.arkansas.gov/news/2020/mar/23/covid-19- All General Information
Insurance health-insurance-information-consumers-an/
Arkansas 3.23.20 DOI Bulletin No. 9-2020 Y Issued guidance to consumers regarding business interruption insurance relative https://insurance.arkansas.gov/uploads/resource/documents/9- P/C Business Interruption
to COVID-19. 2020.pdf
Arkansas 3.20.20 Insurance Department Bulletin No. 6-2020 Y Encouraged regulated entities to continue adjusting claims as expeditiously and https://insurance.arkansas.gov/uploads/resource/documents/6- All Claims Handling
to use remote adjustment options such as such as telephone, email, facsimile, 2020.pdf
mobile applications, satellite imagery or 3D mapping. Issued a sixty (60) day
moratorium on the cancellation/non-renewal of insurance policies for the non-
payment of premiums for Arkansans diagnosed with/positively tested for COVID-
19.
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Arkansas 3.20.20 Insurance Department Bulletin No. 6-2020 Y Encouraged regulated entities to continue adjusting claims as expeditiously and https://insurance.arkansas.gov/uploads/resource/documents/6- All Market Conduct
to use remote adjustment options such as such as telephone, email, facsimile, 2020.pdf
mobile applications, satellite imagery or 3D mapping. Issued a sixty (60) day
moratorium on the cancellation/non-renewal of insurance policies for the non-
payment of premiums for Arkansans diagnosed with/positively tested for COVID-
19.
California 4.22.20 Department of Y Offered an automatic three month extension to file premium tax return and to http://www.insurance.ca.gov/0250-insurers/0300- All General Information
Insurance pay any required premium tax. Extension is effective as of March 30, 2020 and insurers/0200-bulletins/bulletin-notices-commiss-
will remain in effect for any premium tax return or premium tax payment of less opinion/upload/AutomaticExtPremiumTaxPmntCOVID-19.pdf
than $1 million due on or before July 31, 2020.
California WCIRB California Y Provides a COVID-19 resource regarding workers' compensation insurance. https://www.wcirb.com/faq?answer=faq- P/C Workers Compensation
32631&question=question-32631
California 4.14.20 Department of Y Required insurers to accept, forward, acknowledge, and fairly investigate all http://www.insurance.ca.gov/0250-insurers/0300- P/C Business Interruption
Insurance business interruption claims caused by COVID-19. Encouraged businesses to insurers/0200-bulletins/bulletin-notices-commiss-
review their policies, including policy exclusions, coverage limits, and applicable opinion/upload/Business-Interruption-Claims-Notice.pdf
deductibles, and contact their insurance companies to determine what their
policies cover.
California 4.13.20 Department of Bulletin 2020-3 Y Ordered insurers to provide premium refunds for certain lines of business http://www.insurance.ca.gov/0250-insurers/0300- P/C Workers' Compensation,
Insurance including, auto, workers compensation, etc. insurers/0200-bulletins/bulletin-notices-commiss- Auto
opinion/upload/Bulletin_2020-3_re_covid-
19_premium_reductions-2.pdf
California 4.10.20 Department of Y Urged insurance companies to extend auto insurance coverage to drivers using http://www.insurance.ca.gov/0250-insurers/0300- P/C Market Conduct, Auto
Insurance their personal vehicles to deliver on behalf of CA essential businesses. Urged insurers/0200-bulletins/bulletin-notices-commiss-
insurers to add retroactively previously unnamed insureds to commercial auto opinion/upload/Notice-CoverageDeliveryDrivers.pdf
policies and insurers to call on policyholders with commercial general liability
policies to potentially add coverage for commercial auto as well.
California 4.9.20 Department of Y Requested that insurers not deny claims under personal auto policies while http://www.insurance.ca.gov/0250-insurers/0300- P/C Market Conduct, Auto
Insurance delivering on behalf of a CA essential business impacted by COVID-19. insurers/0200-bulletins/bulletin-notices-commiss-
opinion/upload/Notice-CoverageDeliveryDrivers.pdf
California 4.6.20 Department of Y Alerted insurance companies that all workers affected by COVID-19 on the job http://www.insurance.ca.gov/0400-news/0100-press- P/C Workers' Compensation
Insurance are eligible for workers’ compensation benefits regardless of immigration status. releases/2020/release036-2020.cfm
Such claims may not be denied on the basis of the injured worker’s citizenship or
immigration status. This includes workers engaged in front-line occupations such
as health care, emergency services, food production, sales, and delivery, among
others.
California 4.6.20 Department of Y Encouraged insurers to file required forms electronically. CDI will accept http://www.insurance.ca.gov/0400-news/0100-press- All Rate & Form, Notary,
Insurance electronic signatures/certification/notarization during the pandemic. Required releases/2020/release036-2020.cfm Statutory Filings
paper must be submitted within 90 days of "shelter-in-place" order. CA licensed
entities have extension of 90 days from original due date for 2019 Annual
Statements, 2019 supplement filings, and 2020 First Quarterly Statements.
California 4.3.20 Department of Y Issued notice of increased hours and operation of testing facilities for http://www.insurance.ca.gov/0250-insurers/0300- All Licensing
Insurance prelicensing exams, practicing social distancing and abiding by maximum insurers/0200-bulletins/bulletin-notices-commiss-
allowable people at each location. CDI is not issuing temporary licenses or opinion/upload/NoticePrelicensingReqCOVID-19.pdf
waiving the legal requirements for applicants to pass a qualifying exam or submit
fingerprints for background check.
California 4.3.20 Department of Y Notified insurers that they should not attempt to enforce policy or statutory http://www.insurance.ca.gov/0400-news/0100-press- All Market Conduct
Insurance deadlines on policyholders until ninety (90) days after the end of the statewide releases/2020/release035-2020.cfm
“state of emergency” or other “state of emergency” that impacts a specific
policyholder.
California 3.26.20 Department of Y Created FAQ regarding commercial coverage including business interruption. http://www.insurance.ca.gov/01-consumers/140- P/C Business Interruption
Insurance catastrophes/FAQ-on-Business-Interruption-Insurance.cfm
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
California 3.26.20 Department of Y Created FAQ regarding commercial coverage including workers' compensation. http://www.insurance.ca.gov/01-consumers/140- P/C Workers' Compensation
Insurance catastrophes/FAQ-on-Business-Interruption-Insurance.cfm
California 3.26.20 Department of Y Issued a data survey of insurers related to their commercial business interruption http://www.insurance.ca.gov/0250-insurers/0300- All Requests for Information
Insurance policies in order to understand the size and scope of business interruption insurers/0200-bulletins/bulletin-notices-commiss-
coverages in effect, and the appropriate number of policies that exclude viruses opinion/upload/Business-Interruption-Survey-Final.pdf
such as COVID-19.
California 3.24.20 WCIRB California Bulletin No. 2020-09 Y Provided a Catastrophe Number and added a Nature of Injury code to track https://www.wcirb.com/sites/default/files/bulletins/2020- P/C Workers' Compensation
claims involving a diagnosis of Coronavirus Disease as a part of claim reporting 09_covid-19_claim_reporting_reqs.pdf
requirements.
California 3.18.20 Department of Notice Y Encouraged insurers to refrain from using the expiration of policyholders’ drivers http://www.insurance.ca.gov/0400-news/0100-press- P/C Market Conduct, Auto
Insurance licenses or vehicle registrations for 60 days from March 16, 2020, for any of the releases/2020/upload/nr030DriversLicenseRegistration0318202
following reasons: • To affect a driver’s ability to secure and maintain auto 0.pdf
insurance coverage; • To affect a driver’s eligibility for a Good Driver discount; •
To determine eligibility for a California Low Cost Automobile policy; • To impact
the rates charged to any driver.
California 3.18.20 Department of Notice Y Ordered a 60-Day Insurance Premium Grace Period Due to COVID-19 Outbreak. http://www.insurance.ca.gov/0400-news/0100-press- All Market Conduct
Insurance releases/2020/upload/nr030-
BillingGracePeriodNotice03182020.pdf
Colorado 5.5.20 Department of Bulletin No. B-5.41 Y Encouraged insurers to provide leniency in claims handling procedures. Guidance https://drive.google.com/file/d/1S0IKCM0FMXt7KObdOPg9FWs P/C Claims Handling
Insurance includes information on on-site property damage inspections, replacement sEZ7mnS9r/view
vehicles and additional living expense requirements.
Colorado 5.5.20 Department of Bulletin No. B-5.41 Y Issued FAQ with regard to Bulletin No. B-5.41 https://drive.google.com/file/d/1kyExTvEHsvd4mNi0uUFkPiduz P/C Claims Handling
Insurance 1kC8Wkr/view
Colorado Department of Y Issued request for auto liability limits be made electronically. https://www.colorado.gov/pacific/dora/covid-19-and-insurance P/C General Information, Auto
Insurance Insurance
Colorado 4.13.20 Department of Y Advised title insurance consumers to request closing protection letters and abide https://drive.google.com/file/d/1aXYIGcBzfDXawdJSj1m7YLSC7 P/C General Information
Insurance by social distancing measures. 2BnU6X2/view
Colorado 4.6.20 Department of Bulletin No. B-5.39 Y Provided guidance regarding the process for filers seeking to provide premium https://drive.google.com/file/d/1p1DvROi7e1YQmPYmYwH3uA P/C Rate & Form
Insurance discounts or relief to insurers during the pandemic. DGVNwUrtH-/view
Colorado 4.3.20 Y Issued FAQ regarding business interruption and COVID-19. https://drive.google.com/file/d/10k_zfwoifK6sxbWhmdVBAVeN P/C Business Interruption
XyIINfnH/view
Colorado 4.2.20 Department of Emergency Regulation Y Waives proctor requirements for continuing education exams and allows for the https://drive.google.com/file/d/14ghJM0s8_lghHLv- All Licensing
Insurance 20-E-04 continuation of license and renewal deadlines during the COVID-19 outbreak in mOY7T_D1WguTeL6y/view
Colorado. Producers and agencies will have 60 days to come into compliance
after expiration of the emergency order.
Colorado 4.1.20 Department of Y Testing centers reopening May 1, 2020. https://www.colorado.gov/pacific/dora/covid-19-and-insurance All Licensing
Insurance
Colorado 3.27.20 Department of Bulletin No. B-5.38 Y The Division directs all insurance companies issuing coverage to personal and https://drive.google.com/file/d/1LkOHSK3lnHyL_bUXdFM7Rjx5c P/C Market Conduct
Insurance commercial policyholders to make reasonable accommodations to prevent RZ4ndt7/view
individuals and businesses from losing coverage due to cancellation for the non-
payment of premium during this unprecedented time.
Reasonable accommodations should include, but not be limited to:
1. Extension of premium grace periods;
2. Waiver of late payment fees;
3. A moratorium on cancellations for non-payment;
4. Defer any non-renewal underwriting actions; and,
5. Provide a continuation of coverage for any expiring policy.
Such accommodations should be available to the policyholder, and clearly
explained on the insurer’s website, for as long as the Orders are in effect or until
the Bulletin is rescinded, whichever is later.
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Colorado 3.26.20 Department of Emergency Regulation Y Issued regulation to ensure restaurant employees are able to continue to work https://drive.google.com/file/d/1KGtDaXjViNN2DwT2gnydbHQ All Market Conduct, Auto
Insurance 20-E-03 by using their own insured personal automobiles for commercial food delivery ObXs7XoZM/view
for the duration of the crisis.
Colorado 3.17.20 CO DOL Emergency Rules Y Provided information regarding emergency rules as well as addition updates https://www.colorado.gov/cdle/dwc/covid19-updates P/C Workers' Compensation
7 CCR 1101-3 regarding customer service, claims, prehearings, fee schedules, provider
Workers' education, DIME unit, coverage enforcement, self-insurance and premium cost
Compensation of containment, as well as contact information.
Procedure
Colorado 3.17.20 Department of Y Waived the prior authorization requirement for initial and subsequent telehealth https://www.colorado.gov/pacific/cdle/information-and- Health/WC Workers' Compensation
Insurance visits for physical and occupational therapy. resources-coronavirus
Colorado Department of Public Y Created a COVID 19 informational page for the public. https://covid19.colorado.gov/ All General Information
Health & Environment
Connecticut 4.29.20 Insurance Department Bulletin: FS-39 & FS-38 Y Allowing foreign insurers an additional 30, 45, or 60 days to complete certain https://portal.ct.gov/-/media/CID/1_Bulletins/Bulletin-FS- All Statutory Filings
hard copy filings, including Combined Annual Statement (Property), Combined 39.pdf?la=en
IEEE (Property) and State Page - Quarterly Supplement Property and Casualty
Companies, as well as other extensions for other lines of business.
Connecticut 4.9.20 Insurance Department Bulletin No. FS-37 Y Extending licensing renewal dates until July 1, 2020. https://portal.ct.gov/-/media/CID/1_Bulletins/Bulletin-FS- All Licensing
37.pdf?la=en
Connecticut 4.21.20 Insurance Department Y Allowing temporary resident producer licenses. Must be appointed by an insurer. https://portal.ct.gov/CID/Public-Notices/Temporary-Insurance- All Licensing
License will expire 180 days from date of issue. License is convertible. Producer-License-April-21-2020
Connecticut 4.6.20 Insurance Department Y Called on insurers to consider lowering personal vehicle premiums and adjust https://portal.ct.gov/CID/Public-Notices/Notice-April-6-of-2020- P/C Market Conduct, Auto
commercial hired and non-owned auto insurance in light of the disruption Covid-19
caused by the COVID-19 pandemic.
Connecticut 4.2.20 Insurance Department Y Issued guidance regarding insurer communication with insureds concerning 60 https://portal.ct.gov/CID/Public-Notices/Governor-Executive-7S- All Market Conduct
day grace period for premium payment. Guidance
Connecticut 3.26.20 Insurance Department Bulletin IC-41 Y Urged personal auto/motorcycle carriers to consider implementing an https://portal.ct.gov/-/media/CID/1_Bulletins/Bulletin-IC- P/C Market Conduct, Auto
endorsement where necessary, broadening coverage for those using their 41.pdf?la=en
personal vehicle/motorcycle for commercial purposes when delivering needed
goods during the pandemic. The Department will expedite approval of
endorsements broadening personal auto/motorcycle as outlined.
Connecticut 3.25.20 Workers' Y Created a landing page with current information regarding the Workers' https://wcc.state.ct.us/index.html P/C Workers' Compensation
Compensation Compensation Commissioners, hours, memos, etc.
Commission CT
Connecticut 3.25.20 Workers' Submission of WCC Y Ordered certain forms be sent via certified mail to be suspended. Regular mail https://wcc.state.ct.us/memos/2020/2020-07.htm P/C Workers' Compensation
Compensation Forms During COVId-19 can be used.
Commission CT Pandemic -
Memorandum No.
2020-07
Connecticut 3.25.20 Workers' Stipulation Approval / Y Suspended 20-day deadlines in stipulation approval/hearing processes. https://wcc.state.ct.us/memos/2020/2020-05.htm P/C Workers' Compensation
Compensation Hearing Process
Commission CT
Connecticut 3.25.20 Workers' WCC Form 36 Y Suspended some regulatory and administrative deadlines, as well as some https://wcc.state.ct.us/memos/2020/2020-06.htm P/C Workers' Compensation
Compensation Procedure Under automatic approvals.
Commission CT Governor's Executive
Order - Memorandum
No. 2020-06
Connecticut 3.24.20 Insurance Department Bulletin Number IC-40 Y Advised insurers to provide 60-day grace period for premium payment and take https://portal.ct.gov/-/media/CID/1_Bulletins/Bulletin-IC- All Market Conduct
steps to ensure that customers have the ability to make prompt insurance 40.pdf?la=en
payments including offering online or alternative payment methods. UPDATE:
Executive Order from Gov. with commensurate bulletin from Commissioner on
4.2.20 moved this from request to order.
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Connecticut 3.23.20 Insurance Department Y Extended renewal date for licenses that expire from March 24, 2020 to May 31, https://portal.ct.gov/CID/Public-Notices/Licensing-Renewal- All Licensing
2020 to June 30, 2020. CE compliance requirements that must be completed Notice-During-COVID-19
between March 24, 2020 to May 31, 2020 are extended to June 30, 2020. CE
classes that were offered in the classroom may be offered as a webinar.
Connecticut 3.23.20 State of CT Workers' Executive Order No. 7K Y Issued Executive Order suspending non-critical operations of the Workers’ https://portal.ct.gov/-/media/Office-of-the-Governor/Executive- P/C Workers' Compensation
Compensation Compensation Commission. Orders/Lamont-Executive-Orders/Executive-Order-No-
Commission 7K.pdf?la=en
Connecticut 3.19.20 Insurance Department Bulletin Number FS-36 Y Requiring licensing applications to be filed through NAIC UCAA electronic https://portal.ct.gov/-/media/CID/1_Bulletins/Bulletin-FS- All Licensing
applications at this time. Suspending fingerprinting, original signature and 36.pdf?la=en
notarization requirements until Jun 15, 2020 with required notification to the
CID.
Connecticut Insurance Department Y Created a landing page for issues related to COVID-19. https://portal.ct.gov/CID/Coronavirus/Coronavirus-Resources All General Information
Connecticut Insurance Department Y Created FAQ regarding coverage under most business interruption policies. https://portal.ct.gov/CID/Coronavirus/Coronavirus-Business- P/C Business Interruption
Interruption-FAQs
Connecticut Insurance Department Y Created FAQ regarding coverage under most travel insurance policies. https://portal.ct.gov/CID/Coronavirus/Coronavirus-Travel- P/C Travel Insurance
Insurance-FAQs
Delaware 4.7.20 Department of Y Encouraged auto insurers to enact consumer-friendly policies such as premium https://news.delaware.gov/2020/04/07/consumer-friendly- P/C Market Conduct, Auto
Insurance paybacks and elimination of commercial exclusions for the duration of the COVID- auto-insurer-actions-will-give-residents-more-than-1-5-million/
19 crisis.
Delaware 4.3.20 Department of Producers & Adjusters Y Clarified intent of Bulletin No. 32 with regard to leniency of premium payment. https://insurance.delaware.gov/wp- All Market Conduct
Insurance Bulletin No. 33 Provisions not intended to provide payment forgiveness or otherwise alter the content/uploads/sites/15/2020/04/domestic-foreign-insurers-
terms and conditions of the contract. bulletin-no117.pdf
Delaware 4.3.20 Department of Producers & Adjusters Y Encouraged insurers to file electronically and utilize e-signatures where https://insurance.delaware.gov/wp- All Market Conduct, Notary
Insurance Bulletin No. 33 permitted. Temporarily suspended notarization requirements until 60 days after content/uploads/sites/15/2020/04/domestic-foreign-insurers-
the state of emergency is lifted. bulletin-no117.pdf
Delaware 4.3.20 Department of Producers & Adjusters Y Filing deadlines have not been extended, requests for extension may be made https://insurance.delaware.gov/wp- All General Information
Insurance Bulletin No. 33 directly to Department contact. content/uploads/sites/15/2020/04/domestic-foreign-insurers-
bulletin-no117.pdf
Delaware 4.3.20 Department of Producers & Adjusters Y Notified insurers that there would be no delay in on-site insurer examinations set https://insurance.delaware.gov/wp- All General Information
Insurance Bulletin No. 33 to begin on or after June 2020. The Department will not hold any administrative content/uploads/sites/15/2020/04/domestic-foreign-insurers-
hearings and will not schedule any arbitrations that are nonessential or contrary bulletin-no117.pdf
to directives to limit gatherings or practice social distancing or isolation. The
premium tax filing deadline for captive insurers and the quarterly filing deadline
for insurance company premium tax payments remains April 15, 2020.
Delaware 4.3.20 Department of Producers & Adjusters Y Relaxed in-person inspection requirements. https://insurance.delaware.gov/wp- All Market Conduct
Insurance Bulletin No. 33 content/uploads/sites/15/2020/04/domestic-foreign-insurers-
bulletin-no117.pdf
Delaware 4.1.20 Department of Auto Bulletin No. 32 Y Encouraged insurers to make endorsement filings to temporarily suspend the https://insurance.delaware.gov/wp- P/C Market Conduct, Auto
Insurance commercial exclusion in standard personal auto policies. The Department offered content/uploads/sites/15/2020/04/autobull32.pdf
to waive the filing fee and approve, if possible, within 24 hours of submission.
Delaware 3.24.20 Department of Y Insurers required to cease cancellations or nonrenewal of insurance policies due https://news.delaware.gov/2020/03/24/commissioner-navarro- All Market Conduct
Insurance to nonpayment for the duration of the State of Emergency. DE carriers will freeze statement-on-sixth-modification-to-state-of-emergency/
cancellations and nonrenewal of policies due to delays in payment.
Delaware 3.20.20 Department of Producers & Adjusters Y Requesting that all admitted and non-admitted carriers doing business in https://news.delaware.gov/files/2020/03/FINAL-No.-116-COVID- All Market Conduct
Insurance Bulletin No. 32 Delaware suspend cancellations and nonrenewal due to nonpayment of 19-Signed.pdf
premium during the pendency of the Governor’s declared State of Emergency.
This request applies to all lines of insurance.
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Delaware 3.20.20 DE Accident Board Y Suspended board hearings until at least April 3, 2020. Merit hearings are P/C Workers' Compensation
cancelled. All appeals from the Industrial Access Board that do not require oral
argument are not affected.
Delaware Department of Y Created FAQ regarding general concerns related to COVID-19 as they arise. https://insurance.delaware.gov/covid-19-insurance-faq/ All General Information, Auto
Insurance Added guidance for consumers regarding seasonal property insurance,
commercial property and auto insurance.
District of Columbia 4.27.20 Department of Commissioner's Order Y Published order regarding prohibitions on cancellation for non-payment and https://disb.dc.gov/sites/default/files/dc/sites/disb/publication All Market Conduct, Rate &
Insurance, Securities, 03-2020 waiver of fees, reasonable accommodations to insureds, premium relief, /attachments/Order%20re%20Relief%20to%20Policyholders%2 Form
and Banking coverage for delivery drivers of food, medicine or medical supplies, and 0During%20Public%20Health%20Emergency%20v.04.27.20%20
expedited review of form and rate filings.
%28v2%29.pdf
District of Columbia 4.23.20 Department of Bulletin 20-IB-2-04/10 Y Extended statutory filing deadline 30 to 60 days in limited circumstances. https://disb.dc.gov/sites/default/files/dc/sites/disb/publication All Statutory Filings
Insurance, Securities, Provided instructions for submitting extension requests. Requested filings be /attachments/DISB%20Bulletin%20Modified%20Regulatory%20
and Banking made electronically. Filing%20Requirements%20Captives-042420FINAL.pdf
District of Columbia Department of Y Issued FAQ document concerning issues related to COVID-19 including business https://disb.dc.gov/sites/default/files/dc/sites/disb/publication All Business Interruption
Insurance, Securities, interruption. /attachments/DISB-FAQ-COVID-19.pdf
and Banking
District of Columbia Department of Y Issued FAQ document concerning issues related to COVID-19 including life, health https://disb.dc.gov/sites/default/files/dc/sites/disb/publication All General Information
Insurance, Securities, and P/C issues should as commercial liability, event cancelation, business /attachments/DISB-FAQ-COVID-19.pdf
and Banking interruption, travel insurance and Workers' Compensation.
District of Columbia Department of Y Issued FAQ document concerning issues related to COVID-19 including travel https://disb.dc.gov/sites/default/files/dc/sites/disb/publication All Travel Insurance
Insurance, Securities, insurance. /attachments/DISB-FAQ-COVID-19.pdf
and Banking
District of Columbia Department of Y Issued FAQ document concerning issues related to COVID-19 including Workers' https://disb.dc.gov/sites/default/files/dc/sites/disb/publication All Workers' Compensation
Insurance, Securities, Compensation. /attachments/DISB-FAQ-COVID-19.pdf
and Banking
District of Columbia Department of Y Provided consumer information on travel insurance and exclusions related to https://disb.dc.gov/page/taking-trip-information-about-travel- P/C Travel Insurance
Insurance, Securities, COVID-19. insurance-you-should-know-you-hit-road
and Banking
Florida Office of Insurance Y Extended the deadline for private passenger auto policy count (PPAC) quarterly https://www.floir.com/Office/Coronavirus-COVID-19.aspx P/C Statutory Filings, Auto
Regulation survey filing deadline for the first quarter of 2020 from May 15 to June 15, 2020. Insurance
Florida 4.17.20 Office of Insurance Y Allowing temporary resident producer licenses for health, life and personal lines. https://www.myfloridacfo.com/Division/Agents/documents/CF All Licensing
Regulation Must meet fingerprinting, criminal history and background checks. Must be ODirective2020_07InsuranceAgentLicensees.pdf
appointed by a sponsoring insurer. License shall expire six months after the date
it was issued. Licenses will cease being offered 14 days from the date after which
half the examination centers reopen or the emergency order expires.
Florida 4.15.20 Department of CFO-Directive 20-06 Y Suspended employer penalty payments and reinstatement of stop-work penalty https://www.myfloridacfo.com/coronavirus/documents/CFO- P/C Workers' Compensation
Financial Services orders issued by the Division of Workers' Compensation. Suspended requirement Direc ve-20-06.pdf
that workers' compensation insurers mail informational brochures pursuant to
440.185(3). Urged insurers to deliver the brochures by electronic means.
Effective for the period in Executive Order 20/52 and any amendments to it or
until rescinded by the Chief Financial Officer.
Florida 3.25.20 Office of Insurance OIR-20-04M Y Encouraged insurers to remove some exclusions on private passenger auto https://www.floir.com/siteDocuments/OIR-20-04M.pdf P/C General Information, Auto
Regulation policies for insureds who may be temporarily using personal automobiles for
delivering goods and services during Emergency Orders.
Florida 3.25.20 Office of Insurance OIR-20-04M Y Encouraged insurers, agents, consumers and employers to use virtual options for https://www.floir.com/siteDocuments/OIR-20-04M.pdf All Claims Handling
Regulation underwriting and adjusting claims for property inspections and for premium
audits of employers’ records.
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Florida 3.25.20 Office of Insurance OIR-20-03M Y Issued guidance for business continuity and operational plans for Florida https://www.floir.com/siteDocuments/OIR-20-03M.pdf P/C Business Continuity
Regulation insurers.
Florida 3.25.20 Office of Insurance OIR-20-04M Y Issued guidance for insurers to be lenient with premium payments to avoid https://www.floir.com/siteDocuments/OIR-20-04M.pdf All General Information
Regulation lapses in coverage. Encouraged insurers to use electronic communications with
OIR staff, policyholders, and customers.
Florida Office of Insurance OIR-20-05M Y Reminded insurers that section 440.09, Florida Statutes, requires an employer to https://floir.com/siteDocuments/OIR-20-05M.pdf P/C Workers' Compensation
Regulation provide workers’ compensation coverage if the employee suffers a compensable
injury arising out of work performed in the course and scope of employment.
Florida Office of Insurance Y Created a landing page for issues relative to COVID-19. https://www.floir.com/Office/Coronavirus-COVID-19.aspx All General Information
Regulation
Florida Department of Y Created a landing page with COVID-19 resources. https://www.myfloridacfo.com/coronavirus/ All General Information
Financial Services
Florida Department of Y DFS landing page with COVID-19 resources specific to insurance for consumers. https://www.myfloridacfo.com/Division/Consumers/COVID- All General Information
Financial Services 19.htm
Georgia 4.28.20 Office of Insurance and Bulletin 20-EX-7 Y Issued notice winding down some provisions put into place due to COVID-19 https://www.oci.ga.gov/ExternalResources/Announcements/Bu All General Information,
Safety Fire pandemic including Directive 20-EX-5 which relates to non-cancellation of lletin-4282020-1420.pdf Market Conduct
Commissioner commercial policies including business interruption for non-payment.
Georgia 4.22.20 Insurance and Safety Y Published a list of auto insurers and their actions to help consumers. Urged https://www.oci.ga.gov/ExternalResources/Announcements/Ne P/C Auto Insurance, Market
Fire Commissioner's consumer to speak with their agent or carrier to see what may allowances may wsReleaseInsurance-4222020-952.pdf Conduct
Office be available.
Georgia 4.7.20 Office of Insurance and Order of the State Y Extended deadlines to May 13, 2020 for statutes of limitation, time for discovery, https://sbwc.georgia.gov/media/4346/download P/C Workers' Compensation
Safety Fire Board of Workers' time to serve a party, time to appeal or seek the right to appeal any order, ruling,
Commissioner Compensation or other determination.
Georgia 3.31.20 Office of Insurance and BULLETIN 20-EX-6 Y Waived in-person CE requirements and extended CE deadline for agents through https://www.oci.ga.gov/ExternalResources/Announcements/Bu All Licensing
Safety Fire May 31. lletin-3312020-1214.pdf
Commissioner
Georgia 3.20.20 Office of Insurance and DIRECTIVE 20-EX-5 Y Directed insurers not to cancel commercial policies, including business https://www.oci.ga.gov/ExternalResources/Announcements/Di P/C Business Interruption
Safety Fire interruption or business income coverage for 60 days. rective-3202020-1057.pdf
Commissioner
Georgia 3.20.20 Office of Insurance and DIRECTIVE 20-EX-5 Y Directed insurers not to cancel commercial policies, including business https://www.oci.ga.gov/ExternalResources/Announcements/Di P/C Market Conduct
Safety Fire interruption or business income coverage for 60 days. rective-3202020-1057.pdf
Commissioner
Georgia 3.20.20 Office of Insurance and DIRECTIVE 20-EX-5 Y Directed new applicants for licensure to submit all necessary paperwork and https://www.oci.ga.gov/ExternalResources/Announcements/Di All Licensing
Safety Fire complete testing when testing centers reopen to the public. rective-3202020-1057.pdf
Commissioner
Georgia 3.20.20 Office of Insurance and DIRECTIVE 20-EX-5 Y Expediting product file review for products deemed critical due to the COVID-19 https://www.oci.ga.gov/ExternalResources/Announcements/Di All Rate & Form
Safety Fire outbreak. rective-3202020-1057.pdf
Commissioner
Georgia 3.17.20 Office of Insurance and Bulletin 20-EX-3 Y Issued bulletin for consumers regarding business interruption insurance and https://www.oci.ga.gov/ExternalResources/Announcements/Bu P/C Business Interruption
Safety Fire treatment of some specialty endorsements. lletin-3172020-1619.pdf
Commissioner
Georgia 3.16.20 GA State Board of WC Y Postponed hearings and issued guidance of mediations by phone. https://sbwc.georgia.gov/notice-regarding-hearings-and- P/C Workers' Compensation
mediations
Georgia 3.14.20 GA State Board of WC Order of the State Y Extended deadlines due to COVID-19 concerns; such as: statutes of limitations, https://sbwc.georgia.gov/notice-regarding-hearings-and- P/C Workers' Compensation
Board of Workers' time within which discovery or any aspect thereof is to be completed, time within mediations
Compensation which to serve a party, time within which to appeal or seek the right to appeal
any order, ruling, or other determination.
Georgia GA State Board of WC Y Created a landing page with information regarding hearings and mediation https://sbwc.georgia.gov/ P/C Workers' Compensation
changes, deadline extensions and telemedicine guidelines and fees.
Hawaii 5.7.20 Department of Y The deadline to renew licenses that expire on June 30, 2020 has been extended https://cca.hawaii.gov/blog/release-june-30-license-renewal- All Licensing
Commerce and to July 31, 2020. deadline-extended-to-july-31-2020/
Consumer Affairs
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Hawaii 5.5.20 Insurance Memorandum 2020-4A Y Issued guidance to admitted and non-admitted insurers writing in HI regarding https://cca.hawaii.gov/ins/files/2020/04/Commissioners_Mem All Market Conduct, Auto
Commissioner waiving some requirements for insurers in response to COVID-19. Specified o_2020-4A_4-28-20.pdf Insurance, Rate & Form
actions that insurers could take that can help policyholders and would not be
considered unfair trade practices or unfair methods of competition under HI
Revised Statutes.
Hawaii 4.4.20 DCCA Insurance Y Provided information regarding COVID-19 insurance information. http://cca.hawaii.gov/ins/covid19/ All General Information
Division
Hawaii 4.3.20 DCCA Insurance Y Provided FAQ for consumers regarding COVID-19 and business insurance https://cca.hawaii.gov/ins/covid-19-business-insurance-faqs/ P/C General Information
Division coverage issues and insurer responsibilities for handling claims.
Hawaii 3.27.20 Insurance Memorandum 2020-3I Y Encouraged insurers to work with insureds to ensure continuous coverage for the https://cca.hawaii.gov/ins/files/2020/03/IC-Memo-2020-3I.pdf All Market Conduct
Commissioner duration of the crisis and 60 days following or as long as reasonably practical;
refrain from cancelling or non-renewing policies due to non-payment, work with
insureds on payment plans, waive late fees and penalties.
Hawaii 3.19.20 Department of MEMORANDUM 2020- Y Workers' Compensation adjuster licenses subject to renewal on April 16, will be https://cca.hawaii.gov/ins/files/2020/03/IC-Memo-2020- P/C Workers' Compensation
Commerce and 2LIC extended without examinations until 45 days after the examinations are made 2LIC.pdf
Consumer Affairs available. Renewal fees must be paid and an explanation must be provided to the
Commissioner.
Hawaii 3.18.20 Department of MEMORANDUM 2020- Y Advised licensees and potential licensees to submit applications and remit https://cca.hawaii.gov/ins/files/2020/03/Commissioners-Memo- All Licensing
Commerce and 1LIC payment through nipr.com, reactivations must still be done in paper form sent to re-New-Renew-React-Licenses-2020-1LIC.pdf
Consumer Affairs a physical address at the Insurance Division.
Hawaii Hawaii DOL Y Provided FAQ regarding workers’ compensation and temporary disability https://labor.hawaii.gov/wp-content/uploads/2020/04/COVID- P/C Workers' Compensation
insurance scenarios due to COVID-19 including how to file for benefits, eligibility 19-DCD-QAs.pdf
and contact information.
Hawaii Hawaii DOL Y Provided a fact sheet with information regarding compensability and steps to https://labor.hawaii.gov/ui/files/2020/03/COVID-19-Labor- P/C Workers' Compensation
take. Benefits-Fact-Sheet_20200319.pdf
Idaho 4.23.20 Department of Bulletin No. 20-08 Y Issued guidance for consumers explaining typical coverage and definitions found https://doi.idaho.gov/DisplayPDF?ID=7792 P/C Business Interruption
Insurance in business interruption coverage and provided resources. Instructed carriers not
to report negative claims activity/denial when policyholders contact insurer to
ask about BI coverage for COVID-19.
Idaho 4.22.20 Department of Bulletin No. 20-06 Y Extended statutory filing deadlines 30 to 60 days in limited circumstances. https://doi.idaho.gov/DisplayPDF?Id=7784 All Statutory Filings
Insurance Requested filings be made electronically.
Idaho 4.15.20 Department of Bulletin No. 20-05 Y Encouraged insurers to waive fees, penalties, or other charges for insured's https://doi.idaho.gov/DisplayPDF?ID=7766 P/C Market Conduct
Insurance temporarily unable to pay premium or respond to insurer inquiries. Requested
insurers extend premium payment grace periods and delay non-
renewal/cancellations.
Idaho 4.15.20 Department of Bulletin No. 20-05 Y Urged insurers to extend proof of loss deadlines. https://doi.idaho.gov/DisplayPDF?ID=7766 P/C Claims Handling
Insurance
Idaho 4.15.20 Department of Bulletin No. 20-05 Y Encouraged all personal auto insurers to temporarily extend coverage on a https://doi.idaho.gov/DisplayPDF?ID=7766 P/C Market Conduct, Auto
Insurance personal auto policy to include coverage when the insured is engaged in
delivering food, medicine, or other essential goods.
Idaho 4.6.20 Y Allowing provisional resident licenses for a period of 6 months. Applications https://doi.idaho.gov/DisplayPDF?ID=7753 All Licensing
should be submitted directly to the department. Information on provisional
examinations is available through the department.
Idaho 3.23.20 Idaho Industrial Emergency Order Y Delaying JRP 10 hearings, mediations and other hearings/conferences unless https://iic.idaho.gov/wp- P/C Workers' Compensation
Commission regarding COVID-19 proceedings may be conducted safely in-person. content/uploads/sites/16/2020/04/Commission-Amended-
Emergency-Order-re-COVID-19-Secure.pdf
Proceedings may be held by telephone or video with agreement of parties.
UPDATE: Amended 3/23/20 Order to extend from April 13th, 2020 to May 29,
2020 or until further notice.
Idaho Department of Y Created a landing page for information relative to COVID-19. https://doi.idaho.gov/Licensing/COVID19FAQ.htm All General Information
Insurance
Idaho Idaho Industrial Y Provided information regarding limited office access and a COVID-19 FAQ. https://iic.idaho.gov/ P/C Workers' Compensation
Commission
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Illinois 5.5.20 Department of Company Bulletin 2020- Y UPDATE to CB 2020-09: Extended previously issued suspension of cancellation, https://insurance.illinois.gov/cb/2020/CB2020-12.pdf P/C Market Conduct, Auto
Insurance 12: Update to 2020-09 non-renewal, and premium payment for consumer automobile and home Insurance
insurance policies and commercial P&C insurance policies other than
fidelity/surety and ocean marine policies issued in Illinois.
Illinois 4.31.20 Department of Company Bulletin 2020- Y Requested that communications be sent to the Department via e-mail. https://insurance.illinois.gov/cb/2020/CB2020-06.pdf All General Information, Rate
Insurance 06 & Form
Illinois 4.2.20 Department of Company Bulletin 2020- Y Accepting applications, renewals and updates through State Electronic Rate and https://insurance.illinois.gov/cb/2020/CB2020-07.pdf Health Rate & Form
Insurance 07 Form Filing (SERFF) system.
Illinois Department of Y Suspended requirements for classroom education allowing for webinars or No link provided. All Licensing
Insurance distance learning. Suspended the 90 day limitation on temporary licenses during
the state of emergency. Suspended the requirement that the two part producer
licensing test be passed within 90 days of each other.
Illinois Department of Y Expanded consumer FAQ landing page to include property and casualty https://insurance.illinois.gov/healthInsurance/COVID-19.html P/C General Information
Insurance questions in addition to health questions. Addressed common consumer
questions regarding auto, home, commercial insurance, and business
interruption policies. Provided contact information for consumers to file
complaints, request assistance, and find additional information related to COVID-
19.
Illinois 4.13.20 Workers' Y Amended evidentiary rules to ensure first responders and front line workers are https://www2.illinois.gov/sites/iwcc/news/Documents/13APR20- P/C Workers' Compensation
Compensation afforded full protections of the Workers' Compensation Act in the event they are Emergency_Amendment_Only-50IAC9030_70.pdf
Commission exposed to or contract the virus, effective April 16, 2020. Defined what
constitutes a first responder and front line worker.(50 Ill. Adm. Code 9030)
Illinois 4.3.20 Department of Company Bulletin 2020- Y Requested that insurers suspend cancellation, non-renewal, and premium https://insurance.illinois.gov/cb/2020/CB2020-09.pdf P/C Market Conduct
Insurance 09: Updated with 2020- payment through April 30th, 2020 for consumer automobile and home insurance
12 policies and commercial property/casualty insurance policies other than
fidelity/surety and ocean marine policies issued in Illinois. Insurers should
provide consumers at least a 30 day extension to complete repairs that cannot
be completed within the time required under any policy due to issues arising
from COVID-19.
Illinois 3.31.20 Department of Y Encouraged insurers to submit filings electronically and issued guidance when https://insurance.illinois.gov/cb/2020/CB2020-06.pdf P/C Rate & Form
Insurance filing electronically is not possible. Encouraged insurers to adjust their internal
procedures to transact with consumers remotely. Advised insurers, producers,
and consumers that response times to filings and inquiries may be extended and
provided department staff contact information for questions regarding
previously mailed paper filings or inquiries.
Illinois 3.2.20 Department of Company Bulletin 2020- Y Issued memo to insurers regarding coronavirus with instruction to provide travel https://insurance.illinois.gov/cb/2020/CB2020-02.pdf P/C Travel Insurance
Insurance 2 insurance coverage for cancellation due to COVID 19 unless the policy contains
an applicable exclusion.
Illinois Department of Y Issued FAQ for coverage issues including information on coverage issues https://insurance.illinois.gov/Newsrls/2020/03/COVID-19- P/C Travel Insurance
Insurance regarding travel insurance. FAQ.pdf
Illinois Workers' Y Providing news alerts and protocols in place due to COVID-19. https://www2.illinois.gov/sites/iwcc/Pages/default.aspx P/C Workers' Compensation
Compensation
Commission
Indiana 5.11.20 Department of Y Updated earlier communication license renewal applications and continuing https://www.in.gov/idoi/2611.htm All Licensing
Insurance education due on March 31, April 30, or May 31, 2020 have been extended to
June 4, 2020. As of May 1, 2020, testing vendor sites have been reopened.
Indiana 4.7.20 Department of Y License renewal applications and CE due on March 31 or April 30, 2020 have been https://www.in.gov/idoi/2611.htm All Licensing
Insurance extended to June 22, 2020. Examination sites are expected to reopen on May 1.
Licensees will have 90 days after reopening to take exams.
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Indiana 3.20.20 Workers' Y Created landing page regarding information regarding workers' compensation. https://www.in.gov/wcb/ P/C Workers' Compensation
Compensation Board
of Indiana
Indiana Department of Y Provided guidance to consumers regarding auto insurance rates and reduced https://www.in.gov/idoi/3109.htm#Automobile%20Insurance% P/C General Information, Auto
Insurance driving as well as a list of carriers offering a credit or rebate program for their 20Rates
customers due to COVID-19.
Indiana Workers’ Y Encouraged employers to make decisions as to whether any vulnerable segment https://www.in.gov/wcb/ P/C Workers' Compensation
Compensation Board of their workforce will be presumptively covered under the provisions of the IN
of Indiana Worker’s Compensation Act. Clarified that under IN laws, the State cannot tell
employers they must automatically cover employees who contract COVID-19.
Indiana Department of Y Created a landing page with information regarding business interruption https://www.in.gov/idoi/3109.htm#Consumer%20Alerts P/C Business Interruption
Insurance insurance and fraud schemes related to COVID-19.
Indiana Department of Y Created a landing page with information regarding business interruption https://www.in.gov/idoi/3109.htm#Consumer%20Alerts All General Information
Insurance insurance and fraud schemes related to COVID-19.
Indiana Department of Bulletin 252 Y Requested insurers issue a moratorium on policy cancellations and non-renewal https://www.in.gov/idoi/files/20200326%20Bulletin%20252%20 All Market Conduct
Insurance and provide 60 day grace period on premium payments. eo05%20final.pdf
Indiana Department of Y Issued guidance that insurers may not cancel coverage for childcare facilities and https://calendar.in.gov/site/doi/event/liability-insurance-for- P/C Market Conduct, Auto
Insurance meal delivery services that remain open during the pandemic. childcare-facilities-during--the-covid-19-pandemic/
Iowa 4.9.20 Insurance Department Bulletin 20-07 Y IA residents may apply for a 90-day temporary individual producer license by https://iid.iowa.gov/documents/enforcement-orders-and- All Licensing
submitting a written request and subject to certain provisions. The license issued actions/in-the-matter-of-individual-resident-insurance-
under this order will expire on the last day of the 3rd full month following the producer
data of the license.
Iowa 3.30.20 Insurance Department News Release Y Alerted investors to be on guard against an anticipated surge of fraudulent https://iid.iowa.gov/press-releases/covid-19-related- All General Information
investment schemes amid the ongoing COVID-19 pandemic. investment-schemes-anticipated
Iowa 3.25.20 Insurance Department Bulletin 20-05 Y Waiving in-person CE and moving expiration dates for licensure to the end of the https://iid.iowa.gov/documents/bulletin-20-05-0 All Licensing
Proclamation.
Iowa 3.13.20 Iowa Division of Y Unless a motion to continue is filed, hearings occurring from March 18 through https://www.iowaworkcomp.gov/sites/authoring.iowadivisiono P/C Workers' Compensation
Workers' June 16, 2020 will be held via webinar. fworkcomp.gov/files/Order%20--%20Coronavis%20%28COVID-
Compensation 19%29%20Impact%20on%20Hearings%20--%202020.03.13.pdf
Iowa Insurance Department Y Posted FAQ including information on travel insurance coverage. https://iid.iowa.gov/covid-19 All Travel Insurance
Kansas 4.29.20 Insurance Department Y The Pearson Vue Professional Centers in Kansas are open to those needing to https://insurance.ks.gov/documents/department/COVID19- All Licensing
take the Kansas Insurance Producer Exams. In addition, the Kansas Insurance FAQ.pdf
Department authorized Pearson Vue to open up its entire third-party vendor
network in Kansas and nationwide to offer the Kansas Insurance Producer Exams.
The Pearson Vue Professional Centers in Colorado, Iowa, Nebraska, Missouri and
Oklahoma will also be providing the Kansas Insurance Producer Exams.
Kansas 4.8.20 Insurance Department Y Encouraged consumers to contact their auto insurer for a premium break due to https://insurance.ks.gov/documents/department/news- P/C General Information, Auto
decreased driving during shelter in place order. releases/Commissioner-encourages-consumers-to-visit-with-
auto-insurers4-8.pdf
Kansas 4.2.20 Insurance Department Y Effective April 2, the department has authorized a third-party vendor to provide https://insurance.ks.gov/documents/department/COVID19- All Licensing
examination services in the Kansas City area. Appointments should be made FAQ.pdf
through Pearson Vue. Kansas will not be issuing automatic suspensions for failure
to complete CE but licensing requirements are not suspended. Virtual
examination monitors for CE courses are allowed.
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Kansas 3.17.20 Insurance Department Bulletin 2020-1 Y Notified regulated entities that rate and forms shall not be deemed approved https://insurance.ks.gov/department/LegalIssues/bulletins/Bull All Rate & Form
until such rate or form has received affirmative approval from the Department, etin-2020-1.pdf
removing applicable deemer periods at this time.
Kansas Insurance Department Y Issued FAQ including information regarding issues of anti-fraud, business https://insurance.ks.gov/documents/department/COVID19- All General Information
interruption, consumer assistance and licensing. FAQ.pdf
Kansas Insurance Department Y Issued FAQ including information regarding issues of anti-fraud, business https://insurance.ks.gov/documents/department/COVID19- All Business Interruption
interruption, consumer assistance and licensing. FAQ.pdf
Kansas Insurance Department Y Issued guidance to consumers regarding insurance scams and false travel https://insurance.ks.gov/documents/department/COVID19- P/C General Information
insurance coverage offers. Insurance-Scams.pdf
Kansas Insurance Department Y Issued guidance to consumers regarding insurance scams and false travel https://insurance.ks.gov/documents/department/COVID19- P/C Travel Insurance
insurance coverage offers. Insurance-Scams.pdf
Kentucky 4.30.20 Department of Y Allowing temporary resident producer licenses. Must be appointed by a http://insurance.ky.gov/ppc/Documents/GuidanceTemporaryR All Licensing
Insurance sponsoring insurer and complete background check information. Temporary esidentAgentLicensesforNewApplicants.pdf
licenses will be issued for a period of 180 days. Licenses will expire 60 days after
the state of emergency ends. Apply through NIPR.com with additional temporary
license from the department.
Kentucky 4.24.20 Department of Y Issued guidance to insurers regarding market conduct activities such as claims http://insurance.ky.gov/ppc/Documents/GuidancePracticesofPr All Market Conduct
insurance handling, premium reductions and mid-term audit adjustments. emiumRelief.pdf
Kentucky 4.24.20 Department of Y Provided guidance regarding refunds to local government premium taxes based http://insurance.ky.gov/ppc/Documents/GuidanceLGPTRefund All General Information
Insurance on return premiums to insureds. ofPremiumorDivisdends.pdf
Kentucky 4.7.20 Department of Bulletin 2020-02 Y Provided guidance on new Statutory filing deadlines, compliance with http://insurance.ky.gov/ppc/Documents/Bulletin2020-02- All General Information,
Insurance requirements for signature and notarization as well as Department audits. RegulatoryRequirements(003).pdf Notary, Statutory Filings
Kentucky 4.3.20 Department of Y Encouraged health care providers to contact licensure boards to determine http://insurance.ky.gov/ppc/Documents/Guidance- P/C General Information
Insurance whether there are any waivers or guidance relaxing restrictions related to scope MedicalMalpracticeInsurance-
of practice, and to contact their medical professional liability insurance company ChangestoNoticeofScopeofPractice.pdf
or agent following company requirements for notification of changes to the
scope of practice. The Department will not consider determinations by liability
self-insurance groups or captive insurers allowing temporary coverage for health
care providers who do not meet the terms of membership requirements to be
the sale of insurance by an unlicensed entity.
Kentucky 4.2.20 Department of Advisory Opinion 2020- Provided guidance on KID position regarding rate reduction, loss control and loss http://insurance.ky.gov/ppc/Documents/Advisory2020-03.pdf All Rate & Form
Insurance 003 mitigation available as exception to rebating statute.
Kentucky 3.20.20 KY DOL Y Notice of cancellation of in-person workers' compensation proceedings https://labor.ky.gov/Documents/Update%20on%20DWC%20Op P/C Workers' Compensation
erations%20COVID-19.pdf
Kentucky 4.17.20 Department of Y Updated earlier guidance extending the deadline for compliance with CE http://insurance.ky.gov/PPC/static_info.aspx?static_id=156 All Licensing
Insurance examinations. Licensees will have sixty (60) days following the end of the state of
emergency to complete continuing education requirements.
Kentucky 3.17.20 Department of Y Issued Guidance on Executive Order 2020-257 Related to Personal Auto http://insurance.ky.gov/ppc/Documents/personalautopolicydel P/C General Information, Auto
Insurance Insurance Coverage/Delivery Drivers ivery.pdf
Kentucky 3.17.20 Department of Y Suspended Department of Insurance Examinations at All Kentucky Locations http://insurance.ky.gov/PPC/static_info.aspx?static_id=157 All Market Conduct
Insurance
Louisiana 4.7.20 Department of Y Encouraged insurers to reduce rates based on decreased driving habits. https://www.ldi.la.gov/news/press-releases/4.7.20-donelon- P/C General Information, Auto
Insurance approves-allstate-companies-rate-reduction-rebate
Louisiana 4.17.20 Department of Emergency Rule 44 Y Producer and adjuster licenses that expire on April 30, 2020 are extended to May http://www.ldi.la.gov/docs/default- All Licensing
Insurance 12, 2020. source/documents/legaldocs/rules/rule44-cur-
extensionofrenewalda.pdf?sfvrsn=8b494f52_6
Louisiana Department of Proclamation Number Y Allowing remote notarization subject to provisions. https://gov.louisiana.gov/assets/Proclamations/2020/41-JBE- All General Information,
Insurance 41 JBE 2020 2020-Stay-At-Home-Extended.pdf Notary
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Louisiana Office of Workers’ Y Issued Emergency Rule (ER) regarding patient protections and related health care https://www.doa.la.gov/osr/EMR/2020/2004EMR011.pdf P/C Workers' Compensation
Compensation services regarding prescription refills. Insurers must allow for at least a 30 day
Administration supply of any prescription medication (conditions apply).
(OWCA)
Louisiana Department of Emergency Rule 38 Y Issued ER 38 to allow temporary licenses for producers who have taken an https://ldi.la.gov/docs/default- All Licensing
Insurance approved pre-licensing course and would be eligible to sit for a test. All source/documents/legaldocs/rules/rule38-cur-
temporary licenses expire on May 15 and may be converted to a permanent temporarylicensingof
license by completion of all prerequisite requirements of a license.
Louisiana Department of Emergency Rule 39 Y Issued ER 39 to allow insureds to demand mid-term audits in order to http://ldi.la.gov/docs/default- P/C Market Conduct
Insurance appropriately and immediately adjust the premium for the risks that have source/documents/legaldocs/rules/rule39-cur-mid-
negatively affected the ability of commercial enterprises to operate. termauditofauditable.pdf?sfvrsn=cb264f52_6
Louisiana Department of Emergency Rule 40 Y Issued ER 40 to provide a moratorium on policy cancellations/non-renewal for http://ldi.la.gov/docs/default- P/C Market Conduct
Insurance policyholders in LA during the outbreak of COVID-19. source/documents/legaldocs/rules/rule40-cur-
moratoriumonpolicy.pdf?sfvrsn=de244f52_6
Louisiana 4.6.20 Department of Emergency Rule 43 Y Issued ER 43 to allow temporary licenses for adjusters except as a public adjuster https://ldi.la.gov/docs/default- P/C Licensing
Insurance and subject to certain provisions. Temporary licensure expires on May 15 and source/documents/legaldocs/rules/rule43-cur-
may be converted to a permanent license by completion of all prerequisite temporarylicensingof
requirements of a license.
Louisiana Department of Y Issued FAQ which includes information regarding business interruption and travel https://www.ldi.la.gov/consumers/insurance- All Business Interruption
Insurance insurance. Site also includes consumer alert on scams related to COVID-19. type/healthinsurance/covid-19/
Louisiana Department of Y Issued FAQ which includes information regarding business interruption and travel https://www.ldi.la.gov/consumers/insurance- All Travel Insurance
Insurance insurance. Site also includes consumer alert on scams related to COVID-19. type/healthinsurance/covid-19/
Louisiana Department of Y Issued FAQ which includes information regarding business interruption and travel https://www.ldi.la.gov/consumers/insurance- All General Information
Insurance insurance. Site also includes consumer alert on scams related to COVID-19. type/healthinsurance/covid-19/
Maine 5.1.20 Bureau of insurance Bulletin 447 Y Issued notice to insurers of 30 - 60 day extensions on regulatory filings in limited https://www.maine.gov/pfr/insurance/legal/bulletins/pdf/447. All Statutory Filings
circumstances. pdf
Maine 4.29.20 Bureau of Insurance Y Issued notice to consumers that travel insurance policies may not cover losses https://www.maine.gov/pfr/insurance/press- P/C Travel Insurance
due to COVID-19, depending on policy language and date of purchase. release.shtml?id=2481709
Maine 4.15.20 Bureau of Insurance Y Allowing temporary licensure for resident producers. Applications must be faxed, https://www.maine.gov/pfr/insurance/legal/bulletins/index_by All Licensing
mailed or emailed to the Bureau. Temporary producer must have a licensed _number.html
sponsor and must be appointed by an insurer. License remains in effect until 90
days after testing centers are reopened but no more than 180 days.
Maine Bureau of Insurance Y Issued FAQ regarding temporary producer licenses. https://www.maine.gov/pfr/insurance/faq/temporary_resident All Licensing
_producer_license.html
Maine Bureau of Insurance Bulletin 445 Y Allowing temporary licenses to applicants who meet the requirements for https://www.maine.gov/tools/whatsnew/index.php?id=238403 All Licensing
licensure except successful completion of an examination subject to conditions. 4&topic=INS-
Bulletins&utm_content=&utm_medium=email&utm_name=&ut
m_source=govdelivery&utm_term=&v=boi-template2017
Maine 4.15.20 Bureau of Insurance Bulletin 444 Y Offered expedited review of rates and forms that serve to offer premium relief to https://www.maine.gov/pfr/insurance/legal/bulletins/index_by P/C Market Conduct, Rate &
insureds during the COVID-19 pandemic. _number.html Form
Maine 4.7.20 Professional & Bulletin 443 Y Notified admitted or surplus lines insurers that they may not use COVID-19 as a https://www.maine.gov/tools/whatsnew/index.php?id=234530 P/C Market Conduct
Financial Regulation reason to attempt to narrow or cancel the coverage of a policy already in effect. 7&topic=INS-
Bulletins&utm_content=&utm_medium=email&utm_name=&ut
m_source=govdelivery&utm_term=&v=boi-template2017
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Maine 3.27.20 Workers' Y Provided FAQ regarding workers' compensation as it relates to the coronavirus. https://www.maine.gov/wcb/COVID_FAQ_3-27-2020.pdf P/C Workers' Compensation
Compensation Board
Maine 3.25.20 Department of Y Issued guidance that classroom continuing education courses may be provided https://www.maine.gov/pfr/insurance/covid19_cornoavirus/pd All Licensing
Professional & via webinar. Remote proctoring is allowed for exams. Resident producers and fs/licensing_and_continuing_education_updates_related_to_co
Financial Regulation consultants whose CE compliance period ends March 31, 2020 to April 30, 2020 vid-19.pdf
Bureau of Insurance are granted an extension until May 31, 2020.
Maine 3.12.20 Professional & Bulletin 442 Y Provided guidance regarding COVID-19 including business continuity. https://www.maine.gov/pfr/insurance/legal/bulletins/index_by All Business Continuity
Financial Regulation _number.html
Maine 3.12.20 Professional & Bulletin 442 Y Reminded travel insurance carriers that policies must provide full coverage for all https://www.maine.gov/pfr/insurance/legal/bulletins/index_by P/C Travel Insurance
Financial Regulation covered risks arising out of COVID-19 exposure and infection, subject only to such _number.html
lawful exclusions as are clearly stated in the policy and agreed to between the
insurer and the insured.
Maine 3.12.20 Professional & Bulletin 442 Y Requested that insurers make all reasonable accommodations for late payments https://www.maine.gov/pfr/insurance/legal/bulletins/index_by All Market Conduct
Financial Regulation and other problems that are beyond the consumer’s control. _number.html
Maine 3.12.20 Professional & Bulletin 442 Y Urged insurers to prioritize consumers’ needs, must make every effort to https://www.maine.gov/pfr/insurance/legal/bulletins/index_by All Claims Handling
Financial Regulation expedite claims approvals and payments and other essential customer service _number.html
functions.
Maine Workers' Y Created landing page providing information regarding how hearings and https://www.maine.gov/wcb/ P/C Workers' Compensation
Compensation Board mediations will be handled while social distancing.
Maryland 4.24.20 Insurance Bulletin No. 20-21 Y Provided guidance on recent NCCI filings related work workers compensation and https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C Workers' Compensation
Administration impacts from COVID-19. 0-21-COVID-19-Workers-Comp-Ins.pdf
Maryland 4.29.20 Insurance Y Testing centers for examinations will be open in Maryland beginning May 1, https://insurance.maryland.gov/Pages/newscenter/NewsDetail All Licensing
Administration 2020. s.aspx?NR=2020270
Maryland 4.3.20 Insurance Bulletin No. 20-20 Instructed insurers to offer mid-term audits of payroll and revenue to measure https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C General Information,
Administration exposure according to current conditions. Also instructed insurers to waive or 0-20-Commercial-Insurance-COVID-19.pdf Market Conduct
reduce short-rate cancellation penalties, freeze the use of credit or financial
ratings for underwriting and refrain from adverse pricing of insured who've
submit BI inquiries or claims resulting in non-payment.
Maryland 4.3.20 Insurance Bulletin No. 20-17 Y Requested that insurers provide flexibility and accommodation for contractual https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C Market Conduct
Administration deadlines within P/C insurance policies. This includes claim reporting and sworn 0-17-COVID-19-Contractual-Deadlines-within-Propery-and-
statements for first notice of loss, length of time to complete repairs for coverage Casualty-Insurance-Policies.pdf
under business interruption or additional living expenses and time restrictions on
replacement cost coverages.
Maryland 4.3.20 Insurance Bulletin No. 20-18 Y Requested that insurers reduce premium for policyholders who seek to return https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C Market Conduct
Administration license plates and drop coverage. 0-18-COVID-19-Motor-Vehicle-Registrations.pdf
Maryland 3.9.20 Insurance Y Created FAQ regarding COVID-19 including information on travel insurance. https://insurance.maryland.gov/Pages/newscenter/NewsDetail P/C Travel Insurance
Administration s.aspx?NR=2020251
Maryland 3.30.20 Insurance Bulletin No. 20-16 Y Authorized and provided guidelines for remote notarization and real estate https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C General Information,
Administration closings during the state of emergency. 0-16-Conducting-Mobile-Settlements.pdf Notary
Maryland 3.30.20 Insurance Bulletin No. 20-15 Y Encouraged personal auto insurers operating in Maryland to waive the https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C Market Conduct, Auto
Administration commercial auto exclusion regarding delivery for the duration of the COVID-19 0-15-Commercial-Use-Exclusion-in-PPA-policies.pdf
emergency.
Maryland 3.26.20 Workers' Y Issued notice of docket cancellation through May 1, 2020. Provides link to file an https://www.wcc.state.md.us/ P/C Workers' Compensation
Compensation online employee claim.
Maryland 3.26.20 Insurance Bulletin No. 20-14 Y Notified insurers that provide premium grace periods to request a permitted https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C General Information,
Administration accounting practice to waive SAP requirement to nonadmit premium receivable 0-14-Premium-Receivables-over-90-days-during-COVID-19- Statutory Filings
over 90 days past due. Permitted accounting practice will be effective for the SOE.pdf
year 2020.
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Maryland 3.25.20 Insurance Bulletin No. 20-12 Y Encouraged P/C insurers to consider making rate filings that provide temporary https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C Rate & Form, Auto
Administration relief to insureds during this emergency. Filings may take the form of a premium 0-12-PandC-temporary-rate-relief-filings.pdf
discount for specific perils or coverages, or any other appropriate reduction in
premium commensurate with reduced loss exposure due to reduced traffic.
Maryland 3.25.20 Insurance Bulletin No. 20-13 Y Suspended requirement for PPA cancellation (other than for non-payment), non- https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C Market Conduct, Auto
Administration renewal or premium increase to be mailed 45 days in advance of the proposed 0-13-Temporary-Suspension-of-45-day-Advance-Mailing-Notice-
action. PPA.pdf
Maryland 3.23.20 Insurance Bulletin No. 20-11 Y Encouraged licensee to utilize remote claim handling and make prompt payment https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C Claims Handling
Administration of known claim obligations a top priority 0-11-Remote-claim-handling-COVID-19-SOE.pdf
Maryland 3.23.20 Insurance Bulletin No. 20-12 Y Rescinded penalty for late-mailed PPA cancellation (other than for non- https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C Market Conduct, Auto
Administration payment), non-renewal, or premium increase notices during the state of 0-12-PandC-temporary-rate-relief-filings.pdf
emergency.
Maryland 3.20.20 Insurance Bulletin No. 20-10 Y Encouraged insurers to make reasonable accommodations so that individuals https://insurance.maryland.gov/Insurer/Documents/bulletins/2 All Market Conduct
Administration and businesses do not lose coverage due to non-payment of premium during this 0-10-Cancellation-of-insurance-policies-during-covid-19-
emergency. Reasonable accommodations may include suspension of premiums SOE.pdf
due, extension of billing due dates and premium grace periods, and waiver of
installment and late payment fees.
Maryland 3.20.20 Insurance Bulletin No. 20-09 Y Issued a request to insurers offering travel insurance at this time to provide an https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C Travel Insurance
Administration option for consumers to purchase a Cancel For Any Reason waiver. 0-09-Travel-Insurance-sales-during-COVID-19-SOE.pdf
Maryland 3.19.20 Insurance Y Created a FAQ document specific to issues concerning producer licensing. https://insurance.maryland.gov/Documents/newscenter/MIA- All Licensing
Administration Producer-Licensing-COVID-FAQ.pdf
Maryland 3.18.20 Insurance Y Issued an advisory notice to consumers explaining that common exclusions exist https://insurance.maryland.gov/Pages/newscenter/NewsDetail P/C Business Interruption
Administration in business interruption policies and the MIA is monitoring relief activity aimed at s.aspx?NR=2020256
assisting consumers and businesses at the local, state and federal levels.
Maryland 3.16.20 Insurance Bulletin No. 20-08 Y Allowing title insurers to delay on-site audits of agency offices during State ofhttps://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C Market Conduct
Administration Emergency, requesting that all delayed audits be completed on or before Dec. 0-08-Bulletin-Scheduling-of-title-insurance-producers-on-site-
31, 2020. reviews.pdf
Maryland 3.12.20 Governor Order Y Extended deadline for license renewals to 30 days after State Emergency order is https://governor.maryland.gov/wp- All Licensing
lifted. content/uploads/2020/03/Licenses-Permits-Registration.pdf
Massachusetts 4.29.20 Commonwealth of Bulletin 2020-14 Y Allowing temporary resident producer licenses. Must be appointed by a https://www.mass.gov/doc/bulletin-2020-14-temporary- All Licensing
Massachusetts sponsoring insurer. Licenses expire 90 days after state of emergency is lifted or individual-insurance-producer-licenses-during-the-covid-
180 days from date of issue. Can be converted. Apply through the department on 19/download
paper until online option is available through NIPR
Massachusetts 4.15.20 Commonwealth of Y Created FAQ on individual producer licensing. https://www.mass.gov/doc/frequently-asked-questions-during- All Licensing
Massachusetts covid-19-coronavirus-public-health-crisis-individual/download
Massachusetts 4.9.20 Commonwealth of Y Created FAQ regarding COVID-19, business interruption and auto insurance. https://www.mass.gov/info-details/insurance-faqs-during-covid- P/C Business Interruption,
Massachusetts 19-coronavirus-public-health-crisis#questions-about-auto- Auto insurance
insurance-
Massachusetts 4.3.20 Commonwealth of Bulletin 2020-12 Y Encouraged CE providers to offer online courses for prelicensing and CE. https://www.mass.gov/doc/bulletin-2020-12-individual- All Licensing
Massachusetts Licensing exams have been delayed until further notice. insurance-licensing-during-the-covid-19-coronavirus-health-
crisis/download
Massachusetts 4.3.20 Commonwealth of Bulletin 2020-08 Y Requested that medical malpractice carrier's provide flexibility with coverage https://www.mass.gov/doc/bulletin-2020-08-flexibility-in-the- P/C Market Conduct
Massachusetts forms and where otherwise needed to file or add endorsements to their existing issuance-and-administration-of-medical-malpractice/download
policies to ensure existing coverage will apply to health care professionals who
are acting within the scope of their professional license in responding to the
COVID-19 public health crisis.
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Massachusetts 3.23.20 Commonwealth of Bulletin 2020-05 Y Advised carriers and self-insured groups to provide flexibility as is reasonably https://www.mass.gov/doc/bulletin-2020-05-flexibility-in-the- P/C Market Conduct
Massachusetts possible during the COVID-19 crisis to help ensure policyholders are able to issuance-and-administration-of-insurance-during-covid-
timely file claims and avoid lapsed or cancelled of policies. 19/download
Massachusetts 3.23.20 Department of Bulletin 2020-05 Y Advises Carriers of All Business Lines to be Flexible in their Administration and https://www.mass.gov/doc/bulletin-2020-05-flexibility-in-the- All Market Conduct
Insurance Issuance of Insurance issuance-and-administration-of-insurance-during-covid-
19/download
Massachusetts 3.18.20 Commonwealth of Order Y Extends expiring professional licenses issued by state agencies to 90 days after https://www.mass.gov/doc/march-18-2020-professional- All Licensing
Massachusetts the termination of the order, not specific to producer licensing. licensure-order/download
Michigan 4.22.20 Department of Bulletin 2020-20-INS Y Rescinded and replaced Bulletin 2020-15-INS addressing requirements for https://www.michigan.gov/documents/difs/Bulletin_2020-20- All Licensing
Insurance and Financial temporary producer licenses. INS_688299_7.pdf
Services
Michigan 4.13.20 Department of Bulletin 2020-18-INS Y Requested that auto insurers include certain information with policy forms https://www.michigan.gov/documents/difs/Bulletin_2020-18- P/C Rate & Form, Auto
Insurance and Financial seeking approval to provide refunds and premium waivers to customers. INS_686906_7.pdf Insurance
Services
Michigan 4.13.20 Department of Bulletin 2020-17-INS Y Notified insurers that statutory filings may be delayed 30 to 60 days in limited https://www.michigan.gov/documents/difs/Bulletin_2020-17- All Statutory Filings
Insurance and Financial circumstances upon request. INS_686905_7.pdf
Services
Michigan 4.13.20 Department of Bulletin 2020-16-INS Y Requested flexibility in claims handling, premium grace periods and premium https://www.michigan.gov/documents/difs/Bulletin_2020-16- All Claims Handling
Insurance and Financial cancellations. INS_686902_7.pdf
Services
Michigan 4.13.20 Department of Bulletin 2020-15-INS, Y Temporary resident producer licenses shall be issued for a period of 90 days or https://www.michigan.gov/documents/difs/Bulletin_2020-20- All Licensing
Insurance and Financial Rescinded and replaced no later than 30 days following the end of the emergency but no longer than 180 INS_688299_7.pdf
Services with Bulletin 20202-20- days. Temporary resident producers must have a sponsoring insurer. Applicants
INS should use NIPR.com but applications for the sponsoring insurer are available
through the state.
Michigan 4.3.20 Department of Y Created FAQ for CE providers allowing CE approved for classroom courses to be https://www.michigan.gov/documents/difs/Education_Provider All Licensing
Insurance and Financial offered via webinar, subject to completion of certain requirements. s_Update_684253_7.pdf
Services
Michigan 3.30.20 Department of Bulletin 2020-12-INS Y Instructed insurers to continue to process claims, make required filings, and https://www.michigan.gov/documents/difs/Bulletin_2020-12- All Rate & Form
Insurance and Financial comply with applicable statutory and regulatory deadlines unless expressly INS_685134_7.pdf
Services waived by the Director.
Michigan 3.30.20 Department of Bulletin 2020-12-INS Y Instructed insurers to follow requirements in Executive Order 2020-21 regarding https://www.michigan.gov/documents/difs/Bulletin_2020-12- All Claims Handling
Insurance and Financial social distancing but to continue processing claims in a timely manner. INS_685134_7.pdf
Services
Michigan 3.27.20 Department of Bulletin 2020-08-INS Y Allowing electronic filings of all required documents, postponing hard copy filing https://www.michigan.gov/documents/difs/Temp_Guidance_O All Rate & Form
Insurance and Financial dates until further notice. IE_684784_7.pdf
Services
Michigan 3.10.20 Department of Y Offered guidance on travel insurance and coverage issues concerning COVID-19. https://content.naic.org/article/consumer_insight_taking_trip_i P/C Travel Insurance
Insurance and Financial nformation_about_travel_insurance_you_should_know_you_hi
Services t_road.htm
Minnesota 5.1.20 Department of Regulatory Guidance 20- Y Extended the filing deadline for licensed insurers writing homeowner's insurance http://mn.gov/commerce-stat/pdfs/regulatory-guidance-20- P/C Statutory Filings
Commerce 25 in MN for property located in the metropolitan area or a statutory or home rule 25.pdf
charter city of the first class from May 1 to June1.
Minnesota 4.29.20 Department of Y Encouraged insurers to consider taking measures to provide relief to http://mn.gov/commerce-stat/pdfs/covid-pc-letter-april29.pdf P/C Market Conduct
Commerce policyholders. This may include premium payment plans, waiving fees and
extending grace periods as well as to consider social distancing guidelines in
claims adjusting and sales practices.
Minnesota 4.27.20 Department of Regulatory Guidance 20- Y Extended renewal deadlines for producers and adjustors from March 31, 2020 to http://mn.gov/commerce-stat/pdfs/regulatory-guide-20-21-22- All Licensing
Commerce 01, 20-02 (Updated) May 31, 2020. extension-for-renewals.pdf
Minnesota 4.24.20 Department of Y Allowing temporary resident producer licenses. Licenses are valued for 180 days http://mn.gov/commerce-stat/pdfs/regulatory-guide- All Licensing
Commerce and licensee must have an appointed sponsor. temporary-producer-licensing.pdf
Minnesota 4.15.20 Department of Y Issued guidance allowing temporary acceptance of electronic signature and http://mn.gov/commerce-stat/pdfs/regulatory-guide-surety- P/C General Information,
Commerce remote notary on surety bonds. bonds.pdf Notary
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Minnesota 4.13.20 Department of Y Temporarily accepting electronic signatures and e-notary for surety bonds. http://mn.gov/commerce-stat/pdfs/regulatory-guide-surety- PC General Information,
Commerce bonds.pdf Notary
Minnesota 4.15.20 Department of Y Allowing temporary licenses electronically as soon as possible. http://mn.gov/commerce-stat/pdfs/temporary-license- ALL Licensing
Commerce process.pdf
Minnesota 3.30.20 Commerce Regulatory Guidance 20- Y Issued temporary exemption from the registration and filing requirements. http://mn.gov/commerce-stat/pdfs/comm-reg-guidance-20- All Rate & Form
Department 08 Broker-dealers, state registered investment advisers and federal covered 08.pdf
investment advisers may not be able to obtain physical signatures on Forms U4 in
a timely manner so may submit electronically, without first obtaining physical
signatures.
Minnesota 3.30.20 Commerce Regulatory Guidance, Y Issued temporary procedures for CE submission and temporarily waiving the http://mn.gov/commerce-stat/pdfs/comm-reg-guidance-20- All Licensing
Department 20-03 requirement for courses to be submitted at least 30 days before the proposed 03.pdf
initial course offerings.
Minnesota 3.30.20 Commerce Regulatory Guidance 20- Y Issued temporary, emergency relief in regard to March and April license renewals http://mn.gov/commerce-stat/pdfs/comm-reg-guidance-20- All Licensing
Department 14A related to Third Party Administrator (TPA) license renewals. 14A.pdf
Minnesota 3.30.20 Commerce Regulatory Guidance 20- Y Providing temporary relief to March license renewals and insurance license http://mn.gov/commerce-stat/pdfs/comm-reg-guidance-20- All Licensing
Department 01, 20-02, 20-04 reinstatements. Insurance producers and adjusters with renewal deadlines of 01.pdf
March 31, 2020 have until April 30,2020 to complete all renewal requirements
including continuing education and fees.
Minnesota 3.25.20 Commerce Y Notified licensees that testing centers are closed for CE and relicensing exams. https://mn.gov/commerce/licensees/ All Licensing
Department Extended the deadline for insurance producers and adjusters due to renew
licenses by March 31 to April 30
Minnesota 3.13.20 Commerce Consumer Alert Y Published a press release regarding travel insurance considerations and typical https://mn.gov/commerce/media/news/#/detail/appId/2/id/42 P/C Travel Insurance
Department coverage limitations. 3001
Minnesota Commerce Y Accepting electronic filings in lieu of hardcopy, until a hardcopy filing can be http://mn.gov/commerce-stat/pdfs/covid-letter-insurance- All Rate & Form
Department made at a later date. Electronic filings may be made through NAIC or emailed to flexiblities.pdf
the state for MN specific filings.
Minnesota Commerce Y Issued a questionnaire to insurers to elicit information on actions http://mn.gov/commerce-stat/pdfs/covid-letter-to-pc-life.pdf All Requests for Information
Department relative to COVID-19.
Minnesota Commerce Y Issued an FAQ regarding business interruption coverage and common exclusions http://mn.gov/commerce-stat/pdfs/covid-business- P/C Business Interruption
Department found in a standard BI policy. interruptions.pdf
Minnesota Department of Labor Y Provided information regarding administrative conferences, mediations, copy file http://dli.mn.gov/updates P/C Workers' Compensation
and industry review, rehabilitation consultations, and rehabilitation review panel, as well as
contact information.
Minnesota Commerce Y Provided notice to companies regarding changes to exam deadlines given current http://mn.gov/commerce-stat/pdfs/covid-letter-insurance- All General Information
Department working conditions. flexiblities.pdf
Mississippi 4.14.20 Insurance Department Bulletin 2020-08 Y Plan and rate filings for applicable products should be made via SERFF with form http://www.mid.ms.gov/legal/bulletins/20208bul.pdf Health Rate & Form
filings submitted no later than May 22, 20202 and rate filings no later than July 3,
2020.
Mississippi 4.14.20 Insurance Department Bulletin 2020-7 Y Extended deadlines for license renewal fees. http://www.mid.ms.gov/legal/bulletins/20207bul.pdf All Licensing
Mississippi 4.14.20 Insurance Department Bulletin 2020-7 Y Allowing extensions on Annual Statement Filings upon request. http://www.mid.ms.gov/legal/bulletins/20207bul.pdf All Statutory Filings
Mississippi 4.14.20 Insurance Department Bulletin 2020-7 Y Waiving hard copy, original signature, notary, mailing and related filing http://www.mid.ms.gov/legal/bulletins/20207bul.pdf All General Information,
requirements. Notary
Mississippi 4.14.20 Insurance Department Bulletin 2020-7 Pausing on-site company examinations. http://www.mid.ms.gov/legal/bulletins/20207bul.pdf All Market Conduct
Mississippi 4.7.20 Insurance Department Bulletin 2020-6 Y Allowing initial insurance producer applicants who have completed all pre- http://www.mid.ms.gov/legal/bulletins/20206bul.pdf All Licensing
licensing requirements except for the pre-licensing state examination, who are
now unable to sit for the examination due to COVID-19, to receive a temporary
insurance producer license. The temporary license is effective for 180 days,
during which time these licensees shall have the opportunity to take and pass
their pre-licensing state examination in order to receive an insurance producer
license.
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Mississippi 4.1.20 Insurance Department Bulletin 2020-4 Y Bulletin 2020-3, as amended, is clarified as follows: 1) Insurers may issue http://www.mid.ms.gov/legal/bulletins/20204bul.pdf All Market Conduct
cancellation/non-renewal notices for non-payment of premiums during the sixty
(60) day moratorium period. and 2) When such notices are issued during the sixty
(60) day moratorium, no ce periods required by statute or
the policy may begin to run, but in no event may a cancellation/non-renewal for
non-payment be effective until after the sixty (60) day moratorium period
expires.
Mississippi 4.1.20 Insurance Department Bulletin 2020-5 Y Mississippi insurance producers, adjusters and bail bondsmen whose CE http://www.mid.ms.gov/legal/bulletins/20205bul.pdf All Licensing
compliance periods end in March, April, May, or June 2020, should timely contact
the MID requesting an extension for completing CE requirements in order to
meet license requirement for renewals. This includes Mississippi nonresident
adjuster with Mississippi as the Designated Home State. The MID will work with
these licensees to ensure that they are given an appropriate opportunity to meet
their CE requirements. MID is also allowing initial applicants who have completed
all pre-licensing requirements except the state exam, to receive a temporary
insurance producer license.
Mississippi 3.9.20 Insurance Department Press Release Y Released an FAQ document with information regarding travel insurance, alerting https://www.mid.ms.gov/newsroom/pressreleases/2020/Pressr P/C Travel Insurance
consumers to check their policies to ask their carrier to determine coverage for el030920.pdf
COVID-19.
Mississippi 3.24.20 Workers' Y Created a landing page for issues related to COVID-19 as they relate to workers' https://mwcc.ms.gov/#/home P/C Workers' Compensation
Compensation compensation.
Commission
Mississippi 3.24.20 Insurance Department BULLETIN 2020-3 Y Issued a 60 day moratorium on cancellation/non-renewal of policies for the non- https://www.mid.ms.gov/legal/bulletins/20203bul.pdf All Market Conduct
payment of premiums, effective 3.14.20.
Mississippi 3.23.20 Insurance Department BULLETIN 2020-2 Y Issued guidance to insurers to allow interim audits of exposure bases to reduce https://www.mid.ms.gov/legal/bulletins/20202bul.pdf P/C Market Conduct
associated premium and reflect exposure projections on commercial policies.
Mississippi Insurance Department Y Created a landing page for issues related to COVID-19, including insurer audits, http://www.mid.ms.gov/consumers/covid.aspx All Market Conduct
business interruption, commercial policies and travel insurance.
Mississippi Insurance Department Y Created a landing page for issues related to COVID-19, including insurer audits, http://www.mid.ms.gov/consumers/covid.aspx P/C Travel Insurance
business interruption, commercial policies and travel insurance.
Mississippi Insurance Department Y Created a landing page for issues related to COVID-19, including insurer audits, http://www.mid.ms.gov/consumers/covid.aspx P/C Business Interruption
business interruption, commercial policies and travel insurance.
Mississippi Insurance Department Y Created a landing page for issues related to COVID-19, including insurer audits, http://www.mid.ms.gov/consumers/covid.aspx All General Information
business interruption, commercial policies and travel insurance.
Missouri 4.10.20 Department of Insurance Bulletin 20- Y Encouraged insurers to submit filings via SERFF especially those providing https://insurance.mo.gov/laws/bulletin/documents/Bulletin20- P/C Rate & Form
Commerce and 08 premium relief to insureds as a result of COVID-19. 08ExpeditiousReviewofSERFFFilingsforCOVID-
Insurance 19PremiumRelifeMeasures4-10-2020.pdf
Missouri 4.13.20 Department of Insurance Bulletin 20- Y Allowing temporary licenses without completion of final exam. Temporary https://insurance.mo.gov/laws/bulletin/documents/Temporary All Licensing
Commerce and 09 licenses are valid for 90 days from date of issuance. After passing the final exam a ProducerBulletin20-09.pdf
Insurance temporary license may be converted to a regular producer license good for two
years.
Missouri 3.21.20 Department of INSURANCE BULLETIN Y Issued bulletin providing guidance to all insurers to provide grace periods for https://insurance.mo.gov/laws/bulletin/documents/Coronaviru All Market Conduct
Commerce and 20-05 premium payment although retroactive cancellations may apply after Executive s2Bulletinfinal.pdf
Insurance Order 20-04 is lifted or the bulletin is rescinded. Insurers are also asked to
provide information to the DOI regarding steps taken by the company in
response to the bulletin.
Missouri 3.21.20 Department of INSURANCE BULLETIN Y Requested information from insurers regarding steps taken by the company in https://insurance.mo.gov/laws/bulletin/documents/Coronaviru All Market Conduct
Commerce and 20-05 response to the bulletin. s2Bulletinfinal.pdf
Insurance
Missouri Department of Y Issued consumer alert on business interruption. https://insurance.mo.gov/companies/consumer-alert-business- P/C Business Interruption
Insurance interruption-covid19.php
Montana 3.26.20 State Auditor, Y Flexibility related to premium payment delays and misses, as well as suspending https://csimt.gov/news/rosendale-encourages-insurers-to-be- All Market Conduct
Securities and cancellations is encouraged. flexible-during-covid-19-pandemic/
Insurance
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Montana Department of Labor Y Created FAQ related to COVID-19 and workers' compensation. http://dli.mt.gov/employer-resource-covid-19 P/C Workers' Compensation
and Industry
Nebraska 5.1.20 Department of Y Announced re-opening of some producer licensing test centers. Virtual testing is https://doi.nebraska.gov/sites/doi.nebraska.gov/files/doc/Reop All Licensing
Insurance still available. eningPrometricTestingCenters.pdf
Nebraska 3.27.20 Department of Y Issued guidance to insurers regarding accommodations to policyholders or https://doi.nebraska.gov/sites/doi.nebraska.gov/files/doc/Insur All Market Conduct
Insurance claimants developed in response to COVID-19. erAccommodationstoPolicyholdersCOVID-19_0.pdf
Nebraska 4.17.20 Department of Y Announced an option available for producer candidates to take remotely- https://doi.nebraska.gov/sites/doi.nebraska.gov/files/doc/Rem All Licensing
Insurance proctored exams called ProProctor. otely-ProctoredExamsAvailabletoCandidates.pdf
Nebraska 4.8.20 Department of Y Provided notice to insurers with regard to filing deadlines, electronic signatures https://doi.nebraska.gov/sites/doi.nebraska.gov/files/doc/Com All Rate & Form, Notary,
Insurance and on-site examinations. plyingWithRegRequirementsDuringPublicHealthEmergency.pdf Statutory Filings
Nebraska 4.8.20 Department of Y Provided notice to insurers with regard to filing deadlines, electronic signatures https://doi.nebraska.gov/sites/doi.nebraska.gov/files/doc/Com All Market Conduct, Notary
Insurance and on-site examinations. plyingWithRegRequirementsDuringPublicHealthEmergency.pdf
Nebraska 3.31.20 Department of Y Issuing new temporary producer licenses valid for 90 days that will discontinue at https://doi.nebraska.gov/sites/doi.nebraska.gov/files/doc/Tem All Licensing
Insurance such time as Prometric testing becomes available. poraryResidentProducerLicenseandSupplemental%20Info_0.pdf
Nebraska 3.23.20 Department of Notice Y Resident licenses expiring in March or April may be granted a 90-day extension of https://doi.nebraska.gov/sites/doi.nebraska.gov/files/doc/Prod All Licensing
Insurance the CE requirement. Must request an extension from the DOI. Proctor ucerLicensingInformationCoronavirus.pdf
requirements for self-study are waived until July 31, 2020.
Nebraska 3.13.20 Department of Consumer Alert Y Published a Consumer Alert regarding considerations for the purchase of travel https://doi.nebraska.gov/sites/doi.nebraska.gov/files/doc/Cons P/C Travel Insurance
Insurance insurance. umerAlertTravelInsurance-
InfotoKnowBeforeYouHitTheRoad.pdf
Nevada 4.28.20 Division of Insurance Y Third party testing centers are now offering exams on a reduced schedule and http://doi.nv.gov/Licensing/ All Licensing
capacity.
Nevada 4.27.20 Division of Insurance Y Announced use of alternate test centers available with safety measures in place http://doi.nv.gov/uploadedFiles/doinvgov/_public- All Licensing
to prevent the spread of COVID-19. documents/News-Notes/Temporary_Licensing_Statement.pdf
Nevada 4.23.20 Division of Insurance Y Announced provisions allowing e-notary and digital signature. http://doi.nv.gov/uploadedFiles/doi.nv.gov/Content/News_and All Notary
_No ces/20-Stmt_ETransx.pdf
Nevada 4.1.20 Division of Insurance Y Approved classroom courses to be provided via webinar. Waived the exam- http://doi.nv.gov/Licensing/ All Licensing
proctoring requirement for self-study classes.
Nevada 3.19.20 Department of Department of Y Provides a webpage as a central repository for guidance and notices related to http://business.nv.gov/News_Media/COVID- All General Information
Business and Industry Business and Industry the COVID-19 outbreak issued by the divisions and offices of the Department of 19_Announcements/
Guidance and Business and Industry.
Announcements
Regarding COVID-19
Nevada 03.30.2 Division of Insurance Statement Regarding Y Provided guidance to P&C carriers in consumer services and claims handling. http://doi.nv.gov/uploadedFiles/doinvgov/_public- PC Claims Handling
0 Nevada Property & documents/News-Notes/Statement_for_PC.pdf
Casualty Market Due to
COVID-19
Nevada Division of Insurance Notice Regarding the Y Issued guidance indicating captive insurer’s board of directors requirement to http://doi.nv.gov/Captive-Insurance/ All General information
Statutory Requirement meet at least once each year in the state can be accomplished through the use of
for Holding Board a telephonic meeting.
Meetings in the State
Nevada Division of Insurance Y Published FAQ regarding coverage options and exclusions commonly found in http://doi.nv.gov/uploadedFiles/doinvgov/_public- P/C Travel Insurance
travel insurance policies, alerting consumers to read their policy to determine if documents/News-Notes/COVID-19_Travel_FAQs.pdf
coverage exists..
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
New Hampshire 4.20.20 Insurance Department Bulletin No. 20-030-AB Y Issued guidance on expedited reviews and application of certain Unfair Insurance https://www.nh.gov/insurance/media/bulletins/2020/documen P/C Rate & Form, Auto
Trade Practices laws for all P&C lines of insurance. ts/ins-20-030-ab-covid-19-expedited-reviews-unfair-trade- Insurance, General
practices.pdf Information
New Hampshire 3.30.20 Insurance Department Bulletin No. 20-023-AB Y Extended deadline for licensing renewals by two months. Renewal deadlines https://www.nh.gov/insurance/media/bulletins/2020/documen All Licensing
moved from March 31 to May 31, 2020. Renewal deadlines that were April 30 are ts/ins-20-023-ab-producer-license-renewal-deadlines.pdf
now June 30,2020.
New Hampshire 3.24.20 Insurance Department Bulletin No. 20-021-AB Y Advised insurers that under RSA Title 37 wet signatures are not required. Further https://www.nh.gov/insurance/media/bulletins/2020/documen All General Information,
notified insurers that in instances where it is not practical for an insurer or ts/ins-20-021-ab-property-casualty-signature-requirements- Notary
producer to obtain a signature electronically and the insurer or producer is covid19-pandemic.pdf
unable to obtain a wet signature due to the COVID-19 emergency that the
insurer or producer can proceed with the transaction so long as the insurer or
producer documents that these are the reasons the wet signature could not be
obtained and the insurer or producer obtains the wet signature after the COVID-
19 situation has subsided.
New Hampshire 3.23.20 Insurance Department Bulletin No. 20-019-AB Y Issued bulletin notifying insurers that: statutory required audits of workers' https://www.nh.gov/insurance/media/bulletins/2020/documen P/C General Information
compensation and other P/C policies should be done by virtual means when ts/ins-20-019-ab-audit-requirements-covid19-pandemic.pdf
possible; and no regulatory action will be taken against insurers that are unable
to complete audits within the statutory time-frame due to COVID-19 concerns so
long as the insurer documents the file.
New Hampshire 3.17.20 Insurance Department Y Published FAQ regarding coverage for coronavirus in a standard business https://www.nh.gov/insurance/consumers/faq-business- P/C Business Interruption
interruption policy, alerting businessowners to read their policy to determine if interruption-insurance-coronavirus.htm
coverage exists.
New Hampshire Insurance Department Bulletin No. 20-025-AB Y Provided notice to auto insurers that product filings are required for COVID-19 https://www.nh.gov/insurance/media/bulletins/2020/documen P/C General Information, Auto
premium paybacks and credits. It also describes the filings that will be accepted ts/ins-20-025-ab-covid-19-auto-insurance-payback-credit-
for expediated review. programs.pdf
New Hampshire Insurance Department Y Created landing page for issues regarding coronavirus including business https://www.nh.gov/insurance/covid-19/index.htm P/C Business Interruption
interruption and travel insurance.
New Hampshire Insurance Department Y Created landing page for issues regarding coronavirus including business https://www.nh.gov/insurance/covid-19/index.htm P/C Travel Insurance
interruption and travel insurance.
New Jersey 5.4.20 Department of Banking Bulletin No. 20-21 Y Implemented a process for issuing temporary licenses to eligible individuals https://www.nj.gov/dobi/bulletins/blt20_21.pdf All Licensing
and Insurance seeking to become insurance producers during the COVID-19 pandemic.
New Jersey 5.1.20 Department of Banking Bulletin No. 20-20 Y Granted a 3 month extension for insurance producers with licenses expiring May https://www.nj.gov/dobi/bulletins/blt20_20.pdf All Licensing
and Insurance 31, 2020.
New Jersey 4.9.20 Department of Banking Y Notified premium finance companies that they must grant 90 day extension to https://www.state.nj.us/dobi/bulletins/blt20_17.pdf All General Information
and Insurance clients due to disruption caused by COVID-19.
New Jersey 4.10.20 Department of Banking Bulletin No. 20-15 Y Directed insurers to provide financial relief to residents and businesses, requiring https://www.nj.gov/dobi/bulletins/blt20_15.pdf P/C Market Conduct, Auto
and Insurance min. 90 day grace period for auto home and renters insurance and waive late Insurance
fees.
New Jersey 3.19.20 Department of Banking BULLETIN NO. 20-04 Y Issued guidance to licensed entities to extend grace periods for premium https://www.state.nj.us/dobi/bulletins/blt20_04.pdf All Market Conduct
and Insurance payment, waive late fees and penalties and allow forbearance regarding
cancellation/non-renewal of policies, allowing for payment plans and extending
timeframes for property and auto inspections and medical exams.
New Jersey 3.16.20 NJ DOL Notice to the Bar Y Suspended court hearings for workers' compensation through Friday, April 3, https://www.nj.gov/labor/forms_pdfs/wc/pdf/Memo_Suspensi P/C Workers' Compensation
2020. on_of_WC_Court_COVID19_03162020.pdf
New Mexico 4.21.20 Office of the Bulletin 2020-010 Y Ordered each NM insurer to designate a Government Relations/Regulatory https://www.osi.state.nm.us/wp- All General Information
Superintendent of Compliance contact in order to effectively reach companies with bulletins and content/uploads/2020/04/Bulletin-2020-010.pdf
Insurance updates.
New Mexico 4.10.20 Office of Y Announced auto insurance premium refunds by certain insurers and https://www.osi.state.nm.us/wp- P/C Market Conduct, Auto
Superintendent of recommended all NM auto insurers to consider premium discounts/refunds content/uploads/2020/04/Press-Release-Premium-Refunds.pdf Insurance
Insurance based on lower risk from reduced driving.
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
New Mexico 3.20.20 Office of Bulletin 2020-006 Y Sent a request to insurers not to cancel or non-renew policies, requested that https://www.osi.state.nm.us/wp- All Market Conduct
Superintendent of insurers work with insureds on installment premium payments, and to take steps content/uploads/2020/03/Bulletin-2020-006.pdf
Insurance to allow insureds to make payments via alternate methods beyond in-person.
New Mexico Workers' Y Provided information regarding hearings and mediation changes due to COVID- https://workerscomp.nm.gov/Communications P/C Workers' Compensation
Compensation Bureau 19.
New York Department of Y Issued guidance to consumers regarding business interruption coverage. https://www.dfs.ny.gov/consumers/coronavirus/business_inter P/C Business Interruption
Financial Services ruption_insurance_faqs
New York 4.20.20 Workers' Y Issued summary of COVID-19 outbreak response. http://www.wcb.ny.gov/content/main/TheBoard/WCBcovidres P/C Workers' Compensation
Compensation Board ponse4-20.pdf
New York 4.13.20 Department of Y Issued alert of heightened risk for cybersecurity due to remote work https://www.dfs.ny.gov/industry_guidance/industry_letters/il2 All General Information
Financial Services arrangements. Also reminded insurers of statutory requirements for notification 0200413_covid19_cybersecurity_awareness
of a breach.
New York 4.3.20 Department of Y Provided guidelines model notices to be used for communication with insureds. https://www.dfs.ny.gov/industry_guidance/electronic_notice_o All General Information
Financial Services bligations
New York 3.6.20 Department of Insurance Circular Y Issued guidance to licensed insurers and licensed travel insurance producers https://www.dfs.ny.gov/industry_guidance/circular_letters/cl2 P/C Travel Insurance
Financial Services Letter No. 4 (2020) concerning policies sold as "cancel for any reason" to provide the position of the 020_04
DFS with regard to CFAR policies and encourage licensed entities to afford the
public with coverage options as well as clear guidance about policies sold.
New York 3.30.20 New York State Executive Order No. Y Issued a moratorium on cancellations, non-renewals, or conditionally renewing https://www.governor.ny.gov/news/no-20213-continuing- P/C Workers' Compensation
Governor's Office 202.13 any Workers' Compensation insurance policy issued to an individual or small temporary-suspension-and-modification-laws-relating-disaster-
business for 60 days. emergency
New York 3.27.20 New York State u Y Allowed 60 day grace period for consumers and small businesses experience https://www.governor.ny.gov/news/amid-ongoing-covid-19- P/C Market Conduct
Governor's Office financial hardship to defer premium payment for P/C insurance, including auto, pandemic-governor-cuomo-announces-completion-first-1000-
home, renters, work comp, medical malpractice, livery and taxi. No late fees will bed-temporary
be assessed and no negative data will be reported to credit bureaus during this
time. Late payments will be payable over a one-year period.
New York 3.26.20 Department of Y Encouraged insurers to use and accept electronic signatures and records to https://www.dfs.ny.gov/industry_guidance/electronic_signatur All Market Conduct
Financial Services facilitate insurance transactions and minimize disruptions. es_transactions_filings
New York 3.25.20 Department of Insurance Circular Y Issued notice that DFS will suspend the expiration of licenses for all individual https://www.dfs.ny.gov/industry_guidance/circular_letters/cl2 P/C Licensing
Financial Services Letter No. 9 (2020) producers for the next 60 days and waive any late fees resulting from, and 020_09
accruing during, this suspension period. Suspended the requirement that a
monitor be present to complete producer continuing education and pre-licensing
course exams online during this 60-day period.
New York 3.19.20 Department of Insurance Circular Y Issued guidance to regulated entities to work with customers with regard to https://www.dfs.ny.gov/industry_guidance/circular_letters/cl2 All Market Conduct
Financial Services Letter No. 7 (2020) cancellations and non-renewals, grace periods and alternative payment options 020_07
for premium remittance and alerting consumer to fraudulent activity relative to
COVID-19.
New York 3.10.20 Department of Insurance Circular Y Issued a request to for information regarding the business continuity plans of https://www.dfs.ny.gov/industry_guidance/circular_letters/cl2 All Business Continuity
Financial Services Letter No. 5 (2020) regulated entities. 020_05
New York 3.10.20 Department of Insurance Circular Y Issued a request to for information regarding the business continuity plans of https://www.dfs.ny.gov/industry_guidance/circular_letters/cl2 All Requests for Information
Financial Services Letter No. 5 (2020) regulated entities. 020_05
New York 3.07.20 NYS WCB Y Issued information regarding remote Hearings; 90-day requirement for medical http://www.wcb.ny.gov/content/main/TheBoard/WCB- P/C Workers' Compensation
evidence; IME requirements; depositions; appeals and rebuttals; bureau of Response-COVID-19.jsp
compliance; payor compliance
New York NYS WCB Y Created a landing page regarding changes due to COVID-19 as they relate to http://www.wcb.ny.gov/content/main/TheBoard/WCB- P/C Workers' Compensation
workers' compensation. Response-COVID-19.jsp
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
North Carolina 4.21.20 Department of Bulletin 20-B-07 Y Extended order allowing deferred premium payment. https://files.nc.gov/doi/documents/legislative- All General Information
Insurance services/frequently-asked-questions-faq-associated-with-the-
commissioners-order-and-bulletin-20-b-06-and-20-b-07-issued-
on-march-27-2020-updated.pdf
North Carolina 4.24.20 Department of Y Issued notice that premium savings can be extended to reinsurance ceded https://files.nc.gov/doi/documents/property-and- All General Information
Insurance policyholders. casualty/ncdoi-advisory-covid-19-savings-option.pdf
North Carolina 4.21.20 Department of Y Extended order for deferral of premium and debt payments, extended through https://files.nc.gov/doi/documents/legislative- All Market Conduct
Insurance May 27, 2020. services/extended-coi-order-covid-19.pdf
North Carolina 4.20.20 Department of Y Issued order that the reporting deadline for self-insurers has been extended https://files.nc.gov/doi/documents/self-insured-workers- P/C Workers' Compensation
Insurance from April 30 to May 30, 2020. compensation/order-extension-of-deadlines-58-2-47-self-
insured-wc-4-17-2020.pdf
North Carolina 4.21.20 Department of Y Provided guidance regarding future rate filings in consideration of recent https://files.nc.gov/doi/documents/property-and- P/C Rate & Form, Auto
Insurance consumer premium allowances. casualty/ncdoi-advisory-covid-19-savings-option-and- Insurance
reporting.pdf
North Carolina 4.17.20 Department of Y Issued notice to business owners that insurers cannot be forced to cover https://files.nc.gov/doi/documents/mike-causey-letter-to- P/C Business Interruption
Insurance business interruption that excludes pandemics business-owners-covid-19.pdf
North Carolina 4.17.20 Department of Y Issued notice to insurance agents of temporary licensing procedures while testing https://files.nc.gov/doi/documents/agent-services/temporary- All Licensing
Insurance centers are closed. licensing-with-pearson-vue-initiatives.pdf
North Carolina 4.14.20 Department of Y Provided options for insurers regarding how to file COVID-19 related forms. https://files.nc.gov/doi/documents/property-and- P/C Rate & Form, Auto
Insurance casualty/property-and-casualty-guidelines-for-submitting-covid- Insurance
19-filings-for-benefits-to-north-carolina-consumers.pdf
North Carolina 4.9.20 Department of Y Developed a filing mechanism to quickly allow companies to legally offer https://www.ncdoi.gov/news/press- P/C Rate & Form, Auto
Insurance discounts on auto premium. releases/2020/04/09/insurance-commissioner-causey-helps- Insurance
insurers-offer-discounts
North Carolina 4.3.20 Department of Y Issued notice that NCDOI is unable to issue temporary licenses or add new lines https://files.nc.gov/doi/documents/agent-services/licensing- All Licensing
Insurance of authority to existing licensees at this time, All N.C. licensed insurance and-education-of-north-carolina-resident-producers-and-
producers and adjusters whose Continuing Education (CE) compliance period adjusters-covid-19-memo-04.03.2020.pdf
expires in March, April or May 2020 will be granted an extension through June
30, 2020, and All Insurance CE courses previously approved for classroom
delivery by licensed CE providers can be offered via webinar without requiring
the Insurance CE provider to refile the courses for a different presentation
method with Prometric.
North Carolina 3.27.20 Department of Bulletin 20-B-06 Y Issued an order that activated the state of disaster automatic stay of proof of https://files.nc.gov/doi/documents/legislative-services/20-b-06- All Market Conduct
Insurance loss requirements, and premium and debt deferrals as authorized under the covid-19-pandemic.pdf
provisions of NCGS 58-2-46 for residents of all 100 counties in North Carolina.
North Carolina 3.24.20 Department of Y Requested that insurers provide flexibility with regard to payment options and https://www.ncdoi.gov/news/press-releases/2020/03/24/nc- All Market Conduct
Insurance grace periods for payment of premium and waive late payment penalties. insurance-commissioner-encourages-insurer-flexibility-light-
covid
North Carolina 3.19.20 Department of Y Issued notice that there will be a delay in issuing new licenses as fingerprinting is https://files.nc.gov/doi/documents/agent-services/covid-19- All Licensing
Insurance not available at this time. Issued notice that licensees whose compliance period memo-03.19.2020.pdf
in ends March, April, or May will be granted an extension through June 30th to
complete CE requirements.
North Carolina Industrial Commission Y Created a landing page regarding changes due to COVID-19 as they relate to https://www.ic.nc.gov/ P/C Workers' Compensation
workers' compensation.
North Carolina Department of Y Created COVID-19 landing page that includes information and bulletins issued by https://www.ncdoi.gov/consumers/coronavirus-information- All General Information
Insurance the Department for all lines of business. and-updates
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
North Dakota 4.22.20 Insurance Department For licenses that expire April 30, 2020, CE reporting is extended to May 31, 2020. https://www.nd.gov/ndins/sites/www/files/documents/Bulleti All Licensing
License renewal deadlines are not extended. ns/2020/Bulletin%202020-
9%20Continuing%20Education%20Requirements%20-
%20COVID-19.pdf
North Dakota 4.20.20 Insurance Department Y Allowing remotely proctored licensing examinations. https://www.nd.gov/ndins/news/insurance-commissioner- All Licensing
announces-availability-online-producer-licensing-testing
North Dakota 4.2.20 Workforce Safety & Y Created FAQ to assist with questions regarding the extended coverage for COVID- https://www.workforcesafety.com/news/updated-guidelines- P/C Workers' Compensation
Insurance 19 for frontline health care workers and first responders and general workers' covid-19-coverage-frontline-health-care-workers-and-first-
compensation claim information. responders
North Dakota 4.1.20 Workforce Safety & Y Issued guidance on billing for telemedicine under workers' compensation. https://www.workforcesafety.com/news/billing-telemedicine- P/C Workers' Compensation
Insurance services
North Dakota 3.31.20 Workforce Safety & Y Issued FAQ for employers. https://www.workforcesafety.com/news/updated-covid-19- P/C Workers' Compensation
Insurance frequently-asked-questions-employers
North Dakota 3.31.20 Workforce Safety & Y Issued FAQ for employees. https://www.workforcesafety.com/news/updated-guidelines- P/C Workers' Compensation
Insurance covid-19-coverage-frontline-health-care-workers-and-first-
responders
North Dakota 3.30.20 Insurance Department Bulletin 2020-8 Y Urged insurers to provide flexibility and relief to consumers including extension https://www.nd.gov/ndins/sites/www/files/documents/Bulleti All Market Conduct
of premium payment deadlines, extended grace periods and additional time ns/2020/Bulletin%202020-
before cancellation or non-renewal. 8%20Assistance%20for%20Consumers%2C%20Claimants%20an
d%20Covered%20Persons%20Impacted%20by%20COVID-19.pdf
North Dakota 3.25.20 Insurance Department Bulletin 2020-4 Y Encouraged all personal auto insurers to temporarily extend coverage on a https://www.nd.gov/ndins/sites/www/files/documents/Bulleti P/C Market Conduct, Auto
personal auto policy to include coverage when the insured is engaged in ns/2020/Bulletin%202020-
delivering food, medicine, or other essential goods. 4%20Extension%20of%20Auto%20Coverage%20to%20Delivery
%20Drivers.pdf
North Dakota 3.25.20 Insurance Department Bulletin 2020-6 Y Encouraged producers, carriers, agencies and adjustors to practice social https://www.nd.gov/ndins/sites/www/files/documents/Bulleti All Market Conduct
distancing and to follow the Center for Disease Control and Prevention's (CDC) ns/2020/Bulletin%202020-6%20Social%20Distancing.pdf
guidelines for businesses and employers during the COVID19 pandemic, limiting
in-person meetings and maintain a distance of six (6) feet from others.
North Dakota 3.25.20 Workforce Safety and Y Expanded eligibility for workers' compensation coverage to first responders and https://www.governor.nd.gov/sites/www/files/documents/exe P/C Workers' Compensation
Insurance health care workers assisting in the state's response to COVID-19. cutive-orders/Executive%20Order%202020-
12%20WSI%20extension%20for%201st%20responders.pdf
North Dakota 3.25.20 Insurance Department Bulletin 2020-7 Y Issued notice that licensees whose license expiration date is March 31, 2020 will https://www.nd.gov/ndins/sites/www/files/documents/Bulleti All Licensing
have an extension to report CE credits until April 30, 2020. Although the CE ns/2020/Bulletin%202020-7%20CE%20Requirements%20-
compliance deadline is extended, the license renewal deadline remains the same. %20COVID-19.pdf
North Dakota 3.25.20 Insurance Department Bulletin 2020-5 Y Issued notice that the Company Licensing and Examinations division will accept https://www.nd.gov/ndins/sites/www/files/documents/Bulleti All Rate & Form
filings electronically ns/2020/Bulletin%202020-
5%20Electronic%20Reporting%20and%20Deadline%20Extensio
ns.pdf
North Dakota Insurance Department Y Created a COVID-19 landing page with FAQ related to business interruption. https://www.nd.gov/ndins/covid-19-coronavirus-and-insurance P/C Business Interruption
North Dakota Insurance Department Y Created a COVID-19 landing page with FAQ related to travel insurance, business https://www.nd.gov/ndins/covid-19-coronavirus-and-insurance P/C Travel Insurance
interruption, general liability insurance, etc.
North Dakota Insurance Department Y Created a COVID-19 landing page with FAQ related to travel insurance, business https://www.nd.gov/ndins/covid-19-coronavirus-and-insurance P/C General Information
interruption, general liability insurance, etc.
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Ohio Department of Y Issued notice to insurers regarding process for product filings to allow premium No link provided. P/C Rate & Form, Auto
Insurance relief to auto insurance customers. Insurance
Ohio 4.15.20 Department of Bulletin 2020-09 Y Allowing 30 to 60 day extensions on some statutory filings. https://insurance.ohio.gov/static/Legal/Bulletins/Documents/2 All General Information,
Insurance 020-09.pdf Statutory Filings
Ohio 4.15.20 Department of Bulletin 2020-09 Y Temporarily suspending original signature and notary requirements on electronic https://insurance.ohio.gov/static/Legal/Bulletins/Documents/2 All General Information,
Insurance filings. 020-09.pdf Statutory Filings, Rate &
Form
Ohio 4.15.20 Department of Bulletin 2020-09 Y Conducting on-site examinations remotely, suspending in person meetings. https://insurance.ohio.gov/static/Legal/Bulletins/Documents/2 All General Information
Insurance 020-09.pdf
Ohio 4.15.20 Department of Bulletin 2020-08 Y Allowing temporary licenses for resident producers effective and continuing https://insurance.ohio.gov/static/Legal/Bulletins/Documents/2 All Licensing
Insurance through the stay at home order. Apply through NIPR.com. Must have a 020-08.pdf
sponsoring insurer and license will not be valid for more than 180 days. Can be
converted to a resident license.
Ohio 3.31.20 Department of Y Licenses that expire during the state of emergency remain valid and may be https://insurance.ohio.gov/wps/portal/gov/odi/about- All Licensing
Insurance renewed until no later than 90 days after emergency ends or December 1, 2020, us/divisions/communications/resources/insurance-coronavirus-
whatever comes first. Pre-license examination certificates will not expire until 30 covid-19
days after the examination centers reopen.
Ohio 3.30.20 Department of BULLETIN 2020-07 Y Ordered insurers to provide their insureds with at least 60-day grace period to https://iop-odi- All Market Conduct
Insurance pay premiums or submit claim information. content.s3.amazonaws.com/static/Legal/Bulletins/Documents/
2020-07.pdf
Ohio 3.24.20 Department of BULLETIN 2020-06 Y Ordered insurers not to cancel, non-renew, refuse application, deny claims or https://iop-odi- All Market Conduct
Insurance rate based on lapse in driver's license while license offices are closed due to State content.s3.amazonaws.com/static/Legal/Bulletins/Documents/
Order related to COVID-19. 2020-06.pdf
Ohio 3.11.20 Department of BULLETIN 2020-02 Y Issued guidance to insurers and regulated entities regarding issues related to https://iop-odi- P/C Travel Insurance
Insurance COVID-19 including travel insurance. Prescribed that travel insurance should content.s3.amazonaws.com/static/Legal/Bulletins/Documents/
cover trip cancellation due to COVID-19 unless a specific exclusion applies. 2020-02_COVID-19.pdf
Ohio Workers' Y Provided FAQ with information regarding procedural changes due to COVID-19 as https://www.bwc.ohio.gov/downloads/blankpdf/COVID-19- P/C Workers' Compensation
Compensation they relate to workers' compensation. BWCFAQs.pdf
Oklahoma 5.1.20 Y Licensing exam centers have been reopened. Temporary licenses are still https://www.oid.ok.gov/specialnotice050120/ All Licensing
available until May 14, 2020 when the need will be reevaluated.
Oklahoma 4.27.20 Department of Y Issued guidance on the rights of policyholders and insurers for mid-term https://www.oid.ok.gov/pc-bulletin-no-2020-03/ All Market Conduct
Insurance Workers' auditable policies.
Compensation Division
Oklahoma 4.8.20 Insurance Department Financial Bulletin No. Y Notified insurers of 30 and 60 day extensions for filing financial statements. https://www.oid.ok.gov/financial-bulletin-no-2020-02-fb-no- All General Information,
2020-02 2020-02/ Statutory Filings
Oklahoma 3.26.20 Insurance Department Y Allowing temporary resident producer and apprentice adjuster licenses, effective https://www.oid.ok.gov/temporary-producer-and-apprentice- All Licensing
for 30 days following the end of the emergency order. Applications must be adjuster-licenses-process/
completed and approved directly through the Oklahoma Insurance Department.
Oklahoma 3.24.20 Y Issued notice of current process for Joint Petition Settlements within guidelines https://www.ok.gov/wcc/documents/JP%20Process%203-%203- P/C Workers' Compensation
of social distancing. 24-2020%20.pdf
Oklahoma 3.20.20 Insurance Department Y Allowing education providers to offer classroom training via webinar with https://www.oid.ok.gov/special-notice-to-oklahoma-insurance- All Licensing
permission from the department. professionals/
Oklahoma 4.6.20 Insurance Department PC BULLETIN NO 2020- Y Extended grace periods for nonpayment of premium by an additional forty-five https://www.oid.ok.gov/pc-bulletin-no-2020-01-amended/ All Market Conduct
01 (Amended) (45) days. UPDATED to guidance for MPL carriers to relax doctor licensing
requirements and include coverage for doctors working in another state.
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Oklahoma 3.20.20 Insurance Department SECOND AMENDED Y Froze license cancellations for all licensed entities issued by any agency, board or https://www.sos.ok.gov/documents/executive/1916.pdf All Licensing
EXECUTIVE ORDER commission within the State set to expire from the date of the emergency
2020-7 declaration through its termination. Licenses extended during the Order will
expire 14 days following the withdrawal or termination of the Order.
Oklahoma 3.20.20 Insurance Department PC BULLETIN NO 2020- Y Issued guidance to insurance carriers to inform policyholders of current coverage https://www.oid.ok.gov/pc-bulletin-no-2020-01-amended/ P/C Business Interruption
01 and policy options regarding business interruption insurance.
Oklahoma 3.20.20 Insurance Department PC BULLETIN NO 2020- Y Issued guidance to insurance carriers to review business continuity plans. https://www.oid.ok.gov/pc-bulletin-no-2020-01-amended/ P/C Business Continuity
01
Oklahoma Insurance Department Y Created a CVID-19 landing page with information regarding: https://www.oid.ok.gov/covid-19/ All General Information
Health Insurance
Worker’s Compensation
Business Interruption
General Liability
D&O Insurance
Event Cancelation
Travel Insurance
Oklahoma Workers' Y Provided instruction for filings, approval of Joint Petition Settlements https://www.ok.gov/wcc/ P/C Workers' Compensation
Compensation Electronically and Case issues resolved by email and extended deadlines.
Commission
Oregon 4.23.20 Division of Financial Extension of DCBS Y Extension of order to provide grace periods for premium payment and https://dfr.oregon.gov/business/reg/Documents/Extension%20 All Market Conduct, Claims
Regulation Order suspension of cancellation and non-renewals as well as extended claim reporting of%20DCBS%20Order.pdf Handing
requirements for insureds.
Oregon 4.22.20 Division of Financial Bulletin No. DFR 2020- Y Issued guidance on extending coverage for delivery drivers, offering rate https://dfr.oregon.gov/laws- P/C Market Conduct, Rate &
Regulation 11 reductions and mid-term payments for reduced driving. rules/Documents/Bulletins/bulletin2020-11.pdf Form, Auto Insurance
Oregon 4.15.20 Department of Y Created a landing page for information regarding COVID-19 and workers' https://wcd.oregon.gov/Pages/COVID-19-updates.aspx P/C Workers' Compensation
Insurance Workers' compensation.
Compensation Division
Oregon 4.9.20 Division of Financial DFR 2020-8 Y Issued guidance to insurers to extend coverage for personal delivery drivers and https://dfr.oregon.gov/laws- P/C Rate & Form, Auto
Regulation to limit the application of commercial delivery exclusions during the COVID-19 rules/Documents/Bulletins/bulletin2020-08.pdf
crisis.
Oregon 4.10.20 Division of Financial DFR 2020-9 Y Directed insurers to review workers compensation policies for employers asking https://dfr.oregon.gov/laws- P/C Workers' Compensation
Regulation employees to work from home which likely falls into a different classification rules/Documents/Bulletins/bulletin2020-09.pdf
code than those assigned at policy origination.
Oregon 4.10.20 Division of Financial DFR 2020-10 Y Issued guidance to insurers to exclude furloughed employees from payroll https://dfr.oregon.gov/laws- P/C Workers' Compensation
Regulation reported to workers' compensation insurers. rules/Documents/Bulletins/bulletin2020-10.pdf
Oregon 3.25.20 Division of Financial Y Notified insurers that they may not withdraw from, fail to renew, or cancel any https://dfr.oregon.gov/insure/health/understand/Documents/ P/C Market Conduct
Regulation commercial liability line of insurance or class of business, such as a child care Memo%20child%20care%20provider.pdf
facility, without supplying appropriate written justification and approval by the
Director of the Department of Consumer and Business Services.
Oregon 3.25.20 Division of Financial 20200325Order Y Ordered insurers to extend claim deadlines and provide remote claims handling. https://dfr.oregon.gov/insure/health/understand/Pages/corona All Claims Handling
Regulation Insurers must provide premium payment grace period through Apr. 23, suspend virus.aspx
cancellations and non-renewals.
Oregon 3.25.20 Department of Y Provided notice regarding communication and documentation of claims, https://wcd.oregon.gov/IndustryNotices/03-25-20-IN-COVID- P/C/Health Workers' Compensation
Workers' encouraged the use of telehealth, provided information regarding a temporary ClaimsProc.pdf
Compensation fee schedule, and issued guidance regarding temporary disability authorization.
Oregon 3.23.30 Division of Financial DMV Bulletin and Y Encouraged insurers to refrain from using the expiration of policyholders' driver's https://dfr.oregon.gov/insure/health/understand/Documents/A P/C Market Conduct
Regulation Insurance Industry licenses or vehicle registration to 1) change a driver's eligibility for a discount, 2) uto%20insurance%20memorandum.pdf
Guidance decrease a driver's or business's ability to secure and maintain auto insurance
coverage, and, 3) change the rates charged to any driver or business
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Oregon Division of Financial Y Created a landing page for issues related to COVID-19, including health https://dfr.oregon.gov/insure/health/understand/Pages/corona All General Information
Regulation information, business interruption, travel insurance, auto insurance and fraud. virus.aspx
Pennsylvania 4.22.20 Insurance Department Notice Number 2020- Y Allowing temporary producer licenses. Applicants must have a sponsoring insurer https://www.insurance.pa.gov/Regulations/Laws%20Regulation All Licensing
12 and an appointment. Fingerprinting and background checks must be completed. s/Documents/COVID-19%20Notice%20-
The temporary license is valid for 180 days from the date of issuance. The %20Temporary%20Licensing%204-22-2020.pdf
temporary license may be converted.
Pennsylvania 4.1.20 Insurance Department Y Extended license renewal deadline for licenses expiring on March 31, 2020. https://www.insurance.pa.gov/Licensees/Pages/default.aspx All Licensing
Licenses expiring on March 31 will remain active until further notice.
Pennsylvania 3.31.20 Insurance Department Notice Number 2020- Y Issued guidance to auto carriers to apply exclusions, rates or underwriting rules https://www.insurance.pa.gov/Regulations/Laws%20Regulation P/C Market Conduct
07 to policyholders with licenses expiring from March 16 to March 31 as if they don't s/Documents/Auto%20Notice_FINAL.pdf
expire until May 31, 2020 to avoid penalizing those who are unable to timely
renew their licenses due to office closures.
Pennsylvania 3.30.20 Insurance Department Y Cautioned licensees against in-person sales and brokerage. The Department https://www.media.pa.gov/Pages/Insurance- All Market Conduct
intends to pursue disciplinary action against any licensee that violates the order. Details.aspx?newsid=423
Pennsylvania 3.20.20 Y Provided FAQ regarding COVID 19 and possible work-related exposure. https://www.uc.pa.gov/COVID-19/Pages/WC-COVID-FAQs.aspx P/C Workers' Compensation
Pennsylvania 3.19.20 Insurance Department Notice Number 2020- Y Extended the licensing renewal deadline and temporarily waiving CE https://www.insurance.pa.gov/Regulations/Laws%20Regulation All Licensing
06 requirements for licensees impacted by extenuating circumstances related to s/Documents/Producer%20Notice%20Final%203-19.pdf
COVID-19. Encouraged licensees to renew licenses and complete CE
requirements electronically.
Pennsylvania 3.19.20 Insurance Department Notice Number 2020- Y Issued guidance to filing entities to send filings electronically, withdraw filings not https://www.insurance.pa.gov/Regulations/Laws%20Regulation All Rate & Form
05 immediately necessary and hold filings not urgent until further notice. s/Documents/Filing%20Notice%20FINAL%20FINAL%203-19.pdf
Pennsylvania 3.19.20 Insurance Department Notice Number 2020- Y Urged insurers to consider the following actions: consistent with prudent https://www.insurance.pa.gov/Regulations/Laws%20Regulation All Market Conduct
04 insurance practices, relaxing due dates for premiums payments, extending grace s/Documents/COVID-
periods, waiving late fees and penalties, and allowing payment plans for 19%20General%20Guidance%20FINAL%20FINAL%203-19.pdf
premiums payments to otherwise avoid a lapse in coverage. Insurers should
consider cancellation or non-renewal of policies only after exhausting other
efforts to work with policyholders to continue coverage.
Rhode Island 4.17.20 Department of Insurance Bulletin 2020- Y Allowing temporary resident insurance producer licenses. Licenses expire 180 https://dbr.ri.gov/documents/news/insurance/InsuranceBulleti All Licensing
Business Regulation 6 days from the date of issue. Must have a sponsoring insurer. May be converted n2020-6.pdf
to a regular producer license if examination and background qualifications are
met within the 180 days.
Rhode Island 3.25.20 Department of Insurance Bulletin Y Requested that insurers provide flexibility with regard to payment options and https://dbr.ri.gov/documents/news/insurance/InsuranceBulleti All Market Conduct
Business Regulation Number 2020-4 grace periods for payment of premium. Also encouraged insurers to consider n2020-4.pdf
filings to alter policies reflecting anticipated effects of emergency including
amending auto policy exclusions for delivery. Finally, advises insurers to explore
methods to improve claim processes handled remotely.
Rhode Island 3.19.20 Department of Insurance Bulletin Y Extended expiration dates for licensing of insurance producers, motor vehicle https://dbr.ri.gov/documents/news/insurance/InsuranceBulleti All Licensing
Business Regulation Number 2020-3 damage appraisers, company/independent adjusters, public adjusters, surplus n2020-3.pdf
lines brokers, title, reinsurance intermediaries, and life settlement brokers from
March 31 to April 30.
Rhode Island 3.19.20 Department of Insurance Bulletin Y Issued guidance to adjusters and appraisers to conduct appraisals remotely for https://dbr.ri.gov/documents/news/insurance/InsuranceBulleti All Claims Handling
Business Regulation Number 2020-2 the time being and removed administrative actions relative to enforcement of in n2020-2.pdf
person appraisals.
South Carolina 4.24.20 Department of Bulletin Number 2020- Y Offered 30 to 60 day extensions on certain filings, most related to statutory https://www.doi.sc.gov/CivicAlerts.aspx?AID=260 All Statutory Filings, Notary
Insurance 05 reporting. Documents may be notarized and filed electronically but companies
must track and file hard copies no later than 60 days following the lifted State of
Emergency. The Department will continue on-site audits doing so remotely to the
fullest extent possible.
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
South Carolina 4.3.20 Workers' Y Advised carriers of procedural guidelines in light of COVID-19 social distancing https://wcc.sc.gov/sites/default/files/Documents/Update.News P/C Workers' Compensation
Compensation order. /Advisory%20Notice%20Procedural%20Clarifications%20final%
Commission 204-3-2020_.pdf
South Carolina 4.2.20 Department of Bulletin Number 2020- Y Allowing temporary licenses for resident applicants meeting the requirements for https://www.doi.sc.gov/DocumentCenter/View/12707/Bulletin- All Licensing
Insurance 03 licensure without testing or fingerprinting. Licenses will be issued for a period of 2020-03
180 days and will be active during the COVID-19 state of emergency. Applicants
should apply on paper directly through the Department. License renewal
deadlines from March through May are extended 90 days from the original
deadline. In person proctoring requirements for CE are waived.
South Carolina 3.26.20 Workers' Y Advised carriers of codes anticipated to be used in reporting any COVID-19 claim https://www.wcc.sc.gov/sites/default/files/Documents/Update. P/C Workers' Compensation
Compensation effective Dec. 2019 or later. News/New%20EDI%20Codes%20for%20COVID-
Commission 19%20Pandemic%203-26-2020.pdf
South Carolina 3.25.20 Department of Bulletin Number 2020- Y Encouraged insurers to work with insureds to provide relief via premium https://doi.sc.gov/DocumentCenter/View/12687/Bulletin- All Market Conduct
Insurance 02 payment and proof of loss grace periods, and waivers of fees or other penalties. Number-2020-02---Assistance-for-Insureds-Claimants-and-
Covered-Persons-Directly-Impacted-by-COVID-19
South Carolina 3.21.20 Workers' Advisory Notice Y Provided notice of suspended live hearings through May 1, 2020, except for https://wcc.sc.gov/sites/default/files/Documents/Update.News P/C Workers' Compensation
Compensation Commissioner's emergency situations. Also advised on contingency claims procedures and /Advisory%20Notice%20Commissioner%20Hearings%203-21-
Commission Hearings hearings held via telephone. 2020%20final%20final.pdf
South Carolina 3.19.20 Department of Y Extended data call deadlines for carriers reporting to the following data calls; 1)https://www.doi.sc.gov/CivicAlerts.aspx?AID=243 P/C Requests for Information
Insurance SCDOI Hurricane Dorian Insurance Claim Data Call and, 2) SCDOI Wind Pool Data
Call.
South Carolina Department of Y SC DOI created a covid-19 landing page with information on business interruption https://www.doi.sc.gov/948/COVID-19 P/C Business Interruption
Insurance policies. SC DOI offers guidance to companies to check their policies and speak
with their insurance carriers to determine if their policy includes coverage for
losses related to covid-19.
South Carolina Department of Y SC DOI created a covid-19 landing page with information on business interruption https://www.doi.sc.gov/948/COVID-19 P/C General Information
Insurance policies. SC DOI offers guidance to companies to check their policies and speak
with their insurance carriers to determine if their policy includes coverage for
losses related to covid-19.
South Dakota 4.17.20 Department of Labor Bulletin 20-03 Y Allowing temporary licenses beginning 4.2.20 until the end of COVID-19 subject https://dlr.sd.gov/insurance/bulletins/bulletin_20_03_tempora All Licensing
and Regulation to certain conditions. ry_insurance_producer_license.pdf
South Dakota Department of Labor Y Created FAQ regarding COVID-19 and matters of compensability. https://dlr.sd.gov/workers_compensation/covid_19_workers_c P/C Workers' Compensation
and Regulation omp_coverage.aspx
Tennessee 4.24.20 Department of Y Allowing temporary resident licenses. Licenses expire in 180 days and can be https://www.tn.gov/content/dam/tn/commerce/documents/in All Licensing
Commerce and converted. Fingerprints are required. Licensee must have a sponsoring insurer surance/bulletins/042420_April_2020_Temporary_Licensing_Bu
Insurance but appointments are not required. lletin.pdf
Tennessee 4.24.20 Department of Y Advised producers of actions taken by DOI to process producer licenses and https://www.tn.gov/content/dam/tn/commerce/documents/in All Licensing
Commerce and address issues related to third-party vendors. surance/bulletins/042420_April_2020_Temporary_Licensing_Bu
Insurance lletin.pdf
Tennessee 4.13.20 Department of Bulletin 20-06 Y Allowing 30-60 day extensions on some statutory filings. https://www.tn.gov/content/dam/tn/commerce/documents/in All General Information,
Commerce and surance/bulletins/041320_COVID- Statutory Filings
insurance 19_Filing_Flexability_Guidance_to_Carriers.pdf
Tennessee 4.8.20 Department of Y Issued notice to consumers to be alert for possible scams related to tax payments https://www.tn.gov/commerce/news/2020/4/8/tdci-joins-other- All General Information
Commerce and and other malicious attempts to defraud people relating to COVID-19. agencies-to-warn-of-covid-19-economic-impact-payment-
Insurance scams.html
Tennessee 3.26.20 Department of Bulletin 20-04 Y Requested that carriers add delivery coverage for restaurant employees engaged https://www.tn.gov/content/dam/tn/commerce/documents/in All Market Conduct
Commerce and in delivering food and how this applies to various types of policies. surance/bulletins/03-26-20-Delivery-Bulletin.pdf
Insurance
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Tennessee 3.24.20 Department of Bulletin 20-03 Y Advised carriers to work with policyholders regarding premium payments and https://www.tn.gov/content/dam/tn/commerce/documents/in All Market Conduct
Commerce and explain grace periods that may allow policyholders to delay premium payments surance/bulletins/03-24-20-COVID-
Insurance without losing coverage. Carriers should also explore ways to streamline 19_Guidance_to_Carriers_.pdf
administrative processes and paperwork to facilitate continuous coverage and
ease burdens on policyholders.
Tennessee 3.20.20 Department of Y Encouraged entities making filings to do so electronically. https://www.tn.gov/commerce/news/2020/3/20/tdci-covid- All Rate & Form
Commerce and guidance-2020.html
Insurance
Texas 5.11.20 Department of Y Sponsors for temporary licenses are responsible for the acts of the licensee; are https://www.tdi.texas.gov/bulletins/2020/B-0026-20.html All Licensing
Insurance expected to review the applicant’s background for suitability for licensure; and
are expected to monitor behavior and provide required training.
Texas 4.27.20 Department of Y Advised of draft data call regarding to COVID-19 exposures related to workers' https://www.tdi.texas.gov/wc/carrier/documents/covid19dc04 P/C Workers' Compensation
Insurance compensation. Data call anticipated to be due Aug. 15, 2020. 20m.pdf
Texas 4.22.20 Department of Commissioners Bulletin Y Issued guidance regarding interim recertification to workers' compensation https://www.tdi.texas.gov/bulletins/2020/B-0023-20.html P/C Workers' Compensation
Insurance # B-0023-20 doctors with designated doctor or maximum medical improvement rating
certifications.
Texas 4.17.20 Department of Commissioner's Y Encouraged insurers to accept credit exceptions for consumers of personal https://www.tdi.texas.gov/bulletins/2020/B-0021-20.html P/C General Information,
Insurance Bulletin # B-0021-20 insurance products including property, auto, fire and allied lines. Market Conduct
Texas 4.15.20 Department of Commissioner's Y Encouraged insurers to conduct midterm audits, allow policyholders to self-audit, https://www.tdi.texas.gov/bulletins/2020/B-0020-20.html P/C Market Conduct
Insurance Bulletin # B-0020-20 consider reduced risk for businesses and make adjustments to reduce premium
as appropriate.
Texas 4.13.20 Department of Y Adopted rules for the use of telemedicine and telehealth for workers' https://www.tdi.texas.gov/wc/rules/adopted/documents/er167 P/C Workers' Compensation
Insurance compensation. tm0420m.pdf
Texas 4.10.20 Department of Y Suspended time (10 days) requirement for testing to provide workers’ https://www.tdi.texas.gov/bulletins/2020/B-0019-20.html P/C Workers' Compensation
Insurance compensation coverage for emergency responders.
Texas 3.30.20 Department of Y Expedited review of PC filings that provide additional coverage or relief to https://www.tdi.texas.gov/general/expedited-filing- P/C Rate & Form
Insurance policyholders during the COVID-19 outbreak. reviews.html
Texas 3.27.20 Department of Commissioners Bulletin Y Provided guidance for title insurers regarding e-signature. https://www.tdi.texas.gov/bulletins/2020/B-0013-20.html P/C General Information
Insurance # B0013-20
Texas 3.27.20 Department of Commissioner's Y Provided guidance to Workers' Compensation carriers regarding claims adjusting, https://www.tdi.texas.gov/bulletins/2020/B-0010-20.html P/C Workers' Compensation
Insurance Bulletin # B-0010-20 medical examinations and medical billing while social distancing.
Texas 3.25.20 Department of Commissioner's Y Informed insurers to submit filings electronically and may be filed without sworn https://www.tdi.texas.gov/bulletins/2020/B-0009-20.html All Rate & Form
Insurance Bulletin # B-0009-20 statements, notarization and fingerprints.
Texas 3.25.20 Department of Commissioner's Y Requested workers' compensation carriers to continue providing timely claims https://www.tdi.texas.gov/bulletins/2020/B-0010-20.html P/C Workers' Compensation
Insurance Bulletin # B-0010-20 adjusting services; process and deliver benefits in a timely manner; authorize
payments to pharmacies up to a 90-day supply of prescription medication.
Suspended orders for DD (designated doctor) exams and holding requests and
suspended RME (required medical exams), DD, and referral exams that have
already been ordered. Provided an exception regarding timely medical bills due
to a catastrophic event.
Texas 3.24.20 Department of Commissioner’s Y Allowing temporary licenses without testing or additional fees. License renewals https://www.tdi.texas.gov/bulletins/2020/B-0008-20.html All Licensing
Insurance Bulletin # B-0008-20 have been extended by two months and late fees have been waived. Licensees
are granted additional time to complete CE requirements.
Texas 3.24.20 Department of Y Issuing temporary agent licenses without required testing or additional fees. https://www.tdi.texas.gov/news/2020/tdi03242020.html All Licensing
Insurance Training and temporary applications should be completed online. Temporary
licenses will remain active until further notice. For those with licenses set to
expire in March or April, TDI will extend the time to renew a license by two
month and waive late fees. Also allowing agents more time to complete CE.
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Texas 3.23.20 Department of Commissioner's Y Suspended claim-handling deadlines. Carriers must continue to: promptly https://www.tdi.texas.gov/bulletins/2020/B-0007-20.html All Claims Handling
Insurance Bulletin # B-0007-20 identify, evaluate, and resolve claims; promptly acknowledge receipt of a claim;
promptly make appropriate assignments for the investigation of a claim.
Texas Department of Y Created a covid-19 landing page with FAQ related to Workers' Compensation https://www.tdi.texas.gov/wc/information/coronavirus.html P/C Workers' Compensation
Insurance coverage describing that an employee must be injured or contracted an
occupational disease as a result of their employment, therefore, coverage would
be determined on a case by case basis with the employers insurance carrier.
Texas Department of Y Created a covid-19 landing page with FAQ related to Workers' Compensation https://www.tdi.texas.gov/wc/information/coronavirus.html P/C General Information
Insurance coverage describing that an employee must be injured or contracted an
occupational disease as a result of their employment, therefore, coverage would
be determined on a case by case basis with the employers insurance carrier.
Texas Department of Y Created FAQ regarding travel insurance. https://www.tdi.texas.gov/takefive/travel.html P/C Travel insurance
Insurance
Utah Department of Y Warned consumers of potential fraud related to recent stimulus. https://insurance.utah.gov/featured-news/dont-stimulate- All General Information
Insurance fraud
Utah 4.30.20 Insurance Department Bulletin 2020-8 Y Requested that insurers work with policyholders by considering premium https://insurance.utah.gov/wp-content/uploads/2020- P/C Auto Insurance, Market
discounts and refunds, and providing options for non-renewal and missed 8Signed.pdf Conduct
payments. Also requested that insurers remain sensitive to issues with expired
licenses as the Governor issued an emergency order suspending Utah's vehicle,
vessel and trailer registration laws.
Utah 4.21.20 Department of Order 2020-1 Y Established standards and a process for issuing a temporary producer license. https://insurance.utah.gov/wp- All Licensing
Insurance content/uploads/LicensingBulletin.pdf
Utah Department of Y Provided considerations for workers' compensation fraud related to stay at home https://insurance.utah.gov/featured-news/covid-19-and- P/C Workers' Compensation
Insurance order. workers-comp-fraud
Utah Office of the Insurance Y Urged consumers to beware of COVID-19 related car insurance scams. https://insurance.utah.gov/featured-news/beware-of-covid-19- P/C General Information, Auto
Commissioner car-insurance-scams Insurance
Utah 4.8.20 Insurance Department Bulletin 2020-6 Y Allowing 30 to 60 day extensions on certain statutory filings. https://insurance.utah.gov/wp-content/uploads/2020- All Statutory Filings
6Signed.pdf
Utah 4.8.20 Insurance Department Bulletin 2020-6 Y Accepting electronic filings, temporarily waiving original signature and https://insurance.utah.gov/wp-content/uploads/2020- All Notary
notarization requirements. 6Signed.pdf
Utah 4.8.20 Insurance Department Bulletin 2020-6 Y UID will continue to conduct on-site examinations while practicing social https://insurance.utah.gov/wp-content/uploads/2020- All General Information
distancing. 6Signed.pdf
Utah Insurance Department Y Issued caution to drivers to be aware of potential for car accident scams with https://insurance.utah.gov/featured-news/beware-of-covid-19- P/C General Information, Auto
fewer drivers on the road. car-insurance-scams
Utah 4.2.20 Insurance Department Bulletin 2020-04 Y Encouraged insurers to adjust premiums when possible to reflect payroll, sales or https://insurance.utah.gov/wp-content/uploads/2020- P/C Market Conduct
other measures identified as policy proximations under current economic 4Signed.pdf
conditions.
Utah 3.26.20 Insurance Department Bulletin 2020-03 Y Issued guidance that the Insurance Commissioner expects carriers to exercise https://insurance.utah.gov/wp-content/uploads/2020- P/C Workers' Compensation
sound business and actuarial judgment in deciding whether or not to receive 3Signed.pdf
premium for workers' compensation while businesses are closed due to the State
Order regarding COVID-19.
Utah 3.23.20 Insurance Department Bulletin 2020-02 Y Issued guidance to insurers reminding them of obligations to remediate insureds https://insurance.utah.gov/wp-content/uploads/2020- All Claims Handling
in a timely manner. 2Signed.pdf
Vermont Department of Y Provided a landing page for consumer information related to COVID-19. https://dfr.vermont.gov/about-us/covid-19/consumer- All General Information
Financial Regulation information
Vermont 4.23.20 Department of Y Provided list of companies offering premium credits, dividends or rate relief https://dfr.vermont.gov/sites/finreg/files/doc_library/dfr- P/C Auto Insurance, Market
Financial Regulation plans. insurance-auto-premium-rebates-covid19-v2.pdf Conduct
Vermont Department of Y Provided guidance regarding workers compensation premiums relative to COVID- https://dfr.vermont.gov/sites/finreg/files/doc_library/dfr- P/C Workers' Compensation
Financial Regulation 19. insurance-covid19-workers-compensation-guidance.pdf
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Vermont 4.22.20 Department of Y Released notice of savings to auto insurance customers due to return premiums https://dfr.vermont.gov/document/dfr-approves-several- P/C Market Conduct, Rate &
Financial Regulation and reduced rates during stay at home orders. A list of insurance companies with insurer-plans-refund-auto-insurance-premiums Form, Auto Insurance
DFR-approved premium savings plans is available on the DFR webpage.
Vermont 4.7.20 Department of Y Encouraged auto insurers to file rate reductions due to the decreased driving https://dfr.vermont.gov/press-release/dfr-approves-allstates- P/C Rate & Form, Auto
Financial Regulation habits of those insureds sheltering in place. plan-refund-auto-insurance-premiums-during-stay-home-stay-
safe
Vermont 3.20.20 Department of Insurance Bulletin #211 Y Issued a bulletin requiring insurers to suspend all routine provider audits of https://dfr.vermont.gov/reg-bul-ord/covid-19-suspension- P/C Market Conduct
Financial Regulation (Revised) healthcare facilities. routine-provider-audits-insurers
Vermont 3.18.20 Department of Y Issued guidance to policyholders to work with carriers regarding operational https://dfr.vermont.gov/sites/finreg/files/doc_library/dfr- P/C Market Conduct
Financial Regulation audits to develop accurate exposure bases. Guidance also provided to carriers to covid19-commercial-lines-premiums-guidance.pdf
work with policyholders regarding premium remittance, extending grace periods
and non-cancellations.
Vermont 3.18.20 Department of Labor Y Provided information regarding changes in handling workers' compensation https://labor.vermont.gov/sites/labor/files/doc_library/Tempor P/C Workers' Compensation
claims due to COVID-19. ary%20Changes%20being%20made%20in%20handling%20of%2
0workers%27%20compensation%20claims%20in%20response%
20to%20the%20COVID-19%20Pandemic.pdf
Vermont 3.17.20 Department of Y Developed guidance to address questions regarding business interruption and https://dfr.vermont.gov/sites/finreg/files/doc_library/dfr- P/C Business Interruption
Financial Regulation coverage for losses related to COVID-19. insurance-covid-business-income.pdf
Vermont 3.13.20 Department of Y Provided information regarding changes to claims handling for workers' https://labor.vermont.gov/sites/labor/files/doc_library/Tempor P/C Workers' Compensation
Financial Regulation compensation claims due to COVID-19. ary%20Changes%20being%20made%20in%20handling%20of%2
0workers%27%20compensation%20claims%20in%20response%
20to%20the%20COVID-19%20Pandemic.pdf
Vermont Vermont Department Y Created landing page with information for employees and employers related to https://labor.vermont.gov/covid19 P/C Workers' Compensation
of Labor workers' compensation.
Virgin Islands 4.2.20 Division of Banking, Bulletin 2020-03 Y Taking into consideration extraordinary circumstances and resulting disruptions https://ltg.gov.vi/wp-content/uploads/2020/04/Bulletin-2020- All Market Conduct
Insurance and Financial to normal business operations when evaluating whether insurers and other 03-Insurance-Company-Obligations-to-Comply-with-Insurance-
Regulation Division licensees have complied with legal and commercial obligations. Laws-during-the-Coronavirus-Outbreak.pdf
Virgin Islands 3.30.20 Division of Banking, Bulletin 2020-05 Y Extending statutory filing deadlines in limited circumstances and requesting that https://ltg.gov.vi/wp-content/uploads/2020/04/Bulletin-2020- All General Information,
Insurance and Financial they be filed electronically. 05-Electronic-Submission-and-Extension-of-Time-to-May-1- Statutory Filings
Regulation 2020-to-File-Documents-that-are-Due-by-April-1-2020.pdf
Virgin Islands 4.8.20 Division of Banking, Bulletin 2020-08 Y Extending the use of OPTins to allow for electronic submission of licensing and https://ltg.gov.vi/wp-content/uploads/2020/04/Bulletin-2020- All Licensing, General
Insurance and Financial miscellaneous filings. 08-Electronic-Submissions-of-Additional-Filings-and-Filings-Fees- Information, Statutory
Regulation Through-OPTins.pdf Filings
Virgin Islands Division of Banking, Y Issued a request for information from insurers regarding business continuity No Link Provided. All Business Continuity,
Insurance and Financial proceeding the COVID-19 pandemic. Requests for Information
Regulation
Virginia 4.9.20 Commonwealth State Y Advised carriers to work with insureds remotely and adhere to social distancing https://scc.virginia.gov/getattachment/0a5536ee-0bee-4d00- All Market Conduct
Corporation whenever possible. 9d1d-85e1dfc7772c/Communication-Social-Distancing.pdf
Commission
Virginia 4.27.20 Commonwealth State Emergency Order No. Y Ordering insurers to extend deadline for insured's to complete repairs during https://www.insurance.wa.gov/sites/default/files/2020- P/C Market Conduct
Corporation 20-05 stay at home order. 04/emergency-order-20-05-final.pdf
Commission
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Virginia 4.28.20 Commonwealth State Y Extended licensing renewal dates until July 31, 2020 for producers whose licenses https://www.insurance.wa.gov/sites/default/files/2020-04/r- All Licensing
Corporation expire between March 1 and June 30. Producers who paid a late fee for a license 2020-03-cr-103e.pdf
Commission renewal during this period may be eligible for a refund of the fee. Allowing more
insurance producers to access online CE by waiving the 20-day waiting period for
education providers to convert training online. extended the expiration date of
pre-licensing and insurance test results through July 31 for producers whose
exam expiration dates were March 23 or later.
Virginia 4.7.20 Commonwealth State Y Requested that PC insurers consider making rate filings to provide temporary https://www.scc.virginia.gov/getattachment/af3b9d71-ef44- P/C Rate & Form, Market
Corporation relief to insureds during the COVID-19 public health emergency. These filings may 42e3-8627-e2a7a067fdd8/Rate-Reductions-Credit-Scores-Filings- Conduct
Commission include premium discounts for specific perils or coverages, as well as any other PC-Industry.pdf
appropriate reduction in premium commensurate with the reduced exposure,
such as reduced driving, reduced liability, or reduced property exposures.
Insurers writing private passenger automobiles may also use their suspension of
insurance rule/form to accommodate insureds who are not using one or more
their vehicles. Insurers whose filed rules provide that credit scores will be
obtained more frequently than the three years provided in the Virginia Code,
should consider altering the frequency of obtaining insurance credit scores for
the duration of the pandemic. The P&C Rule, Rate and Forms Sections of the
Bureau of Insurance will make every effort to expedite any COVID-19 related
filings to the extent permitted by law. This communication only applies to file and
use rates..
Virginia 4.24.20 Commonwealth State Y Agent licensing exams may be taken online, effective June 1, 2020. ProProctor https://www.scc.virginia.gov/getattachment/8837e4df-45d5- All Licensing
Corporation from Prometric will be used for online exams. 4dc9-a5c3-995a08624631/Announcement-Agent-Licensing-
Commission Online-Exams.pdf
Virginia 4.24.20 Commonwealth State Y Testing centers will be open for examinations beginning May 1, 2020. https://scc.virginia.gov/pages/Bureau-of-Insurance All Licensing
Corporation
Commission
Virginia 4.21.20 Commonwealth State Y Provided notice to companies of allowance of electronic signature for surety https://scc.virginia.gov/getattachment/18cdf624-5b1e-4dc3- P/C General Information
Corporation bonds using specified language and electronic corporate seal. 852c-aaf83e592419/Surety-Bonds-Electronic-Signatures.pdf
Commission
Virginia 4.14.20 Commonwealth State Administrative Letter Y Granting, via request, extensions on statutory filings. Temporarily waiving hard No Link Provided. All Statutory Filings
Corporation 2020-02 copy and notary requirements until 60 days after the order to shelter in place is
Commission lifted. The Bureau will not conduct on-site examinations during the public health
emergency.
Virginia 4.13.20 Commonwealth State Y The management board of the Virginia residual market insurer for commercial https://www.scc.virginia.gov/getattachment/979e3a01-9a69- P/C Market Conduct, Auto
Corporation motor vehicles has approved a procedure allowing for the removal of vehicles 4c47-acc7-e93d69112559/CAIP-Suspension-of-Insurance.pdf Insurance
Commission from a commercial policy for a 60-day period upon the written request of an
insured. The insured will be required to sign a vehicle deletion agreement. The
Bureau strongly urges insureds to contact the Division of Motor Vehicles before
removing the insurance on any vehicles under your operating authority and
follow DMV’s instructions carefully.
Virginia 4.8.20 Commonwealth State Y Instructed insurers writing private passenger automobile insurance in Virginia to https://www.scc.virginia.gov/getattachment/de559941-b2f6- P/C Market Conduct, Auto
Corporation be aware that the “public or livery conveyance” exclusion in the policy only 4d0a-ab4e-019a823de290/Public-or-Livery-Exclusion- Insurance
Commission applies when the insured offers his vehicle to the general public for hire. The use Communication-4-8-20.pdf
of insureds personal vehicles to deliver prepared food, medicine, or groceries for
their employer are NOT offering their vehicles to the general public for hire and
thus do not fall under the public or livery conveyance exclusion. The Bureau will
carefully monitor complaints pertaining to claim denials and through reviews of
denied claims during market examinations to ensure that insurers are applying
the public or livery exclusion appropriately.
Virginia 3.27.20 Commonwealth State Y Encouraged insurers to extend premium payment deadlines and delay the https://www.scc.virginia.gov/getattachment/a0f3ebc6-5cac- All Market Conduct
Corporation beginning of grace periods for insureds. 46b7-8906-3df493ff01e6/covidpmtterm.pdf
Commission
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Virginia 3.25.20 Commonwealth State Y Encouraged insurers to continue handling claims expeditiously and to utilize https://www.scc.virginia.gov/boi/pubs/covidUCSP.pdf All Claims Handling
Corporation remote means when possible.
Commission
Virginia 3.17.20 Commonwealth State Y Extended time period to provide education documentation from 30 days to 90 http://www.scc.virginia.gov/boi/pro/index.aspx All Licensing
Corporation days due to education providers closing in person testing centers.
Commission
Virginia Commonwealth State Y Encouraged entities to make filings electronically and modified the limit in size of https://scc.virginia.gov/clk/efiling/ All Rate & Form
Corporation allowable filings.
Commission
Virginia 3.24.20 Commonwealth State Y Provided information on business interruption insurance and encourages https://www.scc.virginia.gov/getattachment/8d39efd4-3422- P/C Business Interruption
Corporation policyholders to read their business interruption insurance contract carefully to 44cd-b484-318e271038ff/covidBIIC.pdf
Commission understand the coverage it provides.
Virginia Commonwealth State Y Issued guidance to consumers to send complaints via email. http://www.scc.virginia.gov/bfi/index.aspx All General Information
Corporation
Commission
Washington 5.8.20 Office of the Insurance Y Offered guidance to consumers on CARES Act and relief from credit scoring. https://medium.com/commissioners-eye-on-insurance/cares- All General Information
Commissioner act-brings-insurance-consumers-relief-from-credit-scoring-
5aac2adf97ee
Washington 4.28.20 Office of the Insurance Y Extended producer licensing expiration deadlines. Licenses expiring between https://www.insurance.wa.gov/sites/default/files/2020-04/r- All Licensing
Commissioner March 1 and June 30, 2020 are extended until July 31, 2020. 2020-03-cr-103e.pdf
Washington 4.28.20 Office of the Insurance Y Provided list of auto insurers offering discounts to customers based on reduced https://www.insurance.wa.gov/auto-insurers-are-offering- P/C Auto Insurance
Commissioner driving. refunds-or-discounts-during-coronavirus-pandemic
Washington Office of the Insurance Y Provided guidance to CE providers for converting in person courses to webinar. https://www.insurance.wa.gov/covid-19-emergency-rules- All Licensing
Commissioner continuing-education-ce-providers
Washington Office of the Insurance Y Provided guidance to licensees and first-time applicants for producer licensing https://www.insurance.wa.gov/covid-19-emergency-rules- All Licensing
Commissioner requirements during COVID-19. licensees
Washington Office of the Insurance Y Requiring insurers to extend deadlines for policyholders to report completed https://www.insurance.wa.gov/sites/default/files/2020- P/C Claims Handling
Commissioner repairs in conjunction with claims. 04/emergency-order-20-05-final.pdf
Washington 3.5.20 Washington State DOL Y Will pay wage loss and medical treatment expenses for any health care worker or https://www.governor.wa.gov/news-media/inslee-announces- P/C Workers' Compensation
first responder who is quarantined because of coronavirus exposure. workers-compensation-coverage-include-quarantined-health-
workersfirst
Washington 3.5.20 Washington State DOL Y Will pay wage loss and medical treatment expenses for any health care worker or https://www.governor.wa.gov/news-media/inslee-announces- All Workers' Compensation
first responder who is quarantined because of coronavirus exposure. workers-compensation-coverage-include-quarantined-health-
workersfirst
Washington 3.27.20 Office of the Insurance Y Created FAQ regarding Emergency Order 2020-03. https://www.insurance.wa.gov/frequently-asked-questions- P/C Market Conduct
Commissioner about-emergency-order-2020-03
Washington 3.25.20 Office of the Insurance Y Issued a data call to determine the volume and to obtain details about business https://www.insurance.wa.gov/sites/default/files/2020- P/C Requests for Information
Commissioner interruption coverage, civil authority coverage, contingent business interruption 03/property-and-casualty-special-data-call-covid-19.pdf
coverage and supply chain coverage.
Washington 3.25.20 Office of the Insurance Y Issued a data call to determine the volume and to obtain details about business https://www.insurance.wa.gov/special-data-calls-and-surveys P/C Requests for Information,
Commissioner interruption coverage, civil authority coverage, contingent business interruption Business Interruption
coverage and supply chain coverage.
Washington 3.25.20 Office of the Insurance Y Issued advisory notice reminding insurers that he fully expects they follow the https://www.insurance.wa.gov/sites/default/files/2020- All Claims Handling
Commissioner minimum standard of claims handling including prompt investigations and fully 03/property-casualty-advisory-notice-covid-19.pdf
disclosing all pertinent benefits and coverage with written denials.
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Washington 3.25.20 Office of the Insurance Emergency Order 20-03 Y Ordered all Regulated Entities transacting P/C insurance business shall provide https://www.insurance.wa.gov/sites/default/files/documents/e P/C Market Conduct
Commissioner grace periods for nonpayment of premium and shall waive otherwise applicable mergency-order-20-03_0.pdf
charges and fees associated with nonpayment of premium, such as late fees and
reinstatement fees between March 25, 2020, and May 9, 2020, . Between March
25, 2020, and May 9, 2020, no property and casualty insurer shall cancel a policy
issued for nonpayment of premium, unless specifically directed to do so by the
insured.
Washington 3.25.20 Office of the Insurance Y Urged personal auto insurers to extend coverage to delivery drivers' personal https://www.insurance.wa.gov/news/kreidler-urges-auto- P/C General Information, Auto
Commissioner vehicles. insurers-extend-coverage-delivery-drivers-personal-vehicles
Washington 3.15.20 Office of the Insurance Y Expediting education providers requests for approval of classroom CE courses to https://www.insurance.wa.gov/license-exams-vendor All Licensing
Commissioner be officer via webinar.
Washington 3.1.20 Office of the Insurance Y Allowing remote testing of insurance exams for most individual resident lines. https://www.insurance.wa.gov/license-exams-vendor All Licensing
Commissioner The tests require the applicant to have a modern computer, web cam and
sufficient internet speed at home. This option eliminates the requirement for an
individual to drive to a physical location (which could be shut down). This saves
the applicant time and money and further advances the goal of social distancing.
Washington Office of the Insurance Y Issued guidance and updates to consumers regarding property and liability https://www.insurance.wa.gov/coronavirus-and-insurance- P/C General Information
Commissioner insurance. property-and-liability
Washington Office of the Insurance Y Created a State OIC landing page for all things related to Coronavirus. https://www.insurance.wa.gov/coronavirus All General Information
Commissioner
Washington Office of the Insurance Y Issued guidance regarding travel insurance and coverage for epidemics such as https://medium.com/commissioners-eye-on-insurance/will- P/C Travel Insurance
Commissioner coronavirus. Most importantly, exclusions may apply, one would need to read travel-insurance-pay-if-you-cancel-a-trip-because-of-a-health-
the policy to be sure. Trips booked after the epidemic became known would epidemic-22d929c07925
exclude coverage for cancellation due to coronavirus.
Washington Office of the Insurance Y Issued information regarding event cancellation insurance describing that https://www.insurance.wa.gov/coronavirus-and-event- P/C General Information
Commissioner communicable disease is not typically covered but may be offered as an cancellation-insurance
endorsement. Encouraged people to ask their carriers if coverage is available and
to shop around.
Washington Office of the Insurance Y Issued information to businesses stating that coverage for business losses due to https://www.insurance.wa.gov/coronavirus-insurance- P/C Business Interruption
Commissioner a communicable disease, such as coronavirus, would not be available to purchase information-businesses
after the outbreak has already occurred and to reach out to their insurance
carrier to see if their existing policies provide coverage.
West Virginia 4.6.20 Offices of the Emergency Proceeding: Y Prohibited insurance representatives from engaging in door-to-door/in-home https://www.wvinsurance.gov/Portals/0/pdf/pressrelease/20- All General Information
Insurance 20-EO-06 business during the State of Emergency outside of specific conditions. EO-06%20-%20Door-to-Door%20Transactions.pdf?ver=2020-04-
Commissioner 03-161554-463
West Virginia 3.30.20 Offices of the Y Pre-licensing certificates have been extended from 4 months to 6 months. https://www.wvinsurance.gov/Divisions/Licensing All Licensing
Insurance
Commissioner
West Virginia 3.26.20 Offices of the Bulletin No. 20-07 Y Issued guidance regarding Emergency Order 20-02 regarding suspension of https://www.wvinsurance.gov/Portals/0/pdf/pressrelease/20- All Market Conduct
Insurance cancellations for non-payment. EO 20-02 does not eliminate the policyholder's 07%20COVID-19%20Regulatory%20Guidance.pdf?ver=2020-03-
Commissioner obligation to pay, just defers the payment to remain flexible given the State of 26-195235-360
Emergency.
West Virginia 3.26.20 Offices of the Bulletin No. 20-08 Y Issued notice regarding coverage issues for business interruption coverage https://www.wvinsurance.gov/Portals/0/pdf/pressrelease/20- P/C Business Interruption
Insurance related to COVID-19 and recommended that no insurer report negative claims 08%20Business%20Interruption%20Insurance.pdf?ver=2020-03-
Commissioner activity or claim denial when an insured contacts the company or its agent to 26-222830-620
inquire about coverage for COVID-19 under its policy.
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
West Virginia 3.24.20 Offices of the Emergency Proceeding: Y Ordered insurers to submit to the Commissioner an application requesting https://www.wvinsurance.gov/Portals/0/pdf/pressrelease/20- P/C Claims Handling
Insurance 20-EO-04 appointment and authorization of one or more emergency insurance adjusters EO-04%20-%20Emergency%20Insurance%20Adjusters%2003-24-
Commissioner for the purpose of adjusting claims in the state during the COVID-19 insurance 2020.pdf?ver=2020-03-24-111733-120
emergency. Applicants for an emergency adjuster license must complete the
application on the website and submit via email.
West Virginia 3.23.20 Offices of the Emergency Proceeding: Y Provided guidance to insurers regarding business continuity, claims handling and https://www.wvinsurance.gov/Portals/0/pdf/pressrelease/20- All Claims Handling
Insurance 20-EO-03 workers' compensation. EO-03%20-
Commissioner %20Emergency%20Order%20Workers'%20Compensation%2003-
23-2020.pdf?ver=2020-03-23-184154-627
West Virginia 3.18.20 Offices of the Emergency Proceeding: Y Encouraged insurers to work with insureds during the State of Emergency with https://www.wvinsurance.gov/Portals/0/pdf/20-EO- All Market Conduct
Insurance 20-EO-02 regard to premium collection, cancellations, nonrenewal, claim documentation, 02_Emergency_Order.pdf?ver=2020-03-19-084523-047
Commissioner rating or rating. Also encouraged insurers writing Workers' Compensation
coverage to consider the impact on rates of any idling of workers by employer
insured, and insurers shall, if requested by the employer insured, conduct an
audit in order to determine whether the insured is entitled to any adjustment in
premium due to the idling, furloughing, laying off or other dismissal of workers.
Required insurers to pause cancellations and nonrenewal if the reason for
cancellation or nonrenewal is a result of circumstances stemming from the
COVID-19 pandemic and corresponding State of Emergency and encouraged
insurers and regulated entities to be flexible concerning premium payments,
however, noting that this does not exempt insured from obligation to pay
premiums for coverage provided.
West Virginia 3.18.20 Offices of the Emergency Proceeding: Y Ordered applicants of emergency adjuster licenses to complete the emergency https://www.wvinsurance.gov/Portals/0/pdf/pressrelease/20- All Licensing
Insurance 20-EO-04 insurance adjuster licensing application online and submit the completed EO-04%20-%20Emergency%20Insurance%20Adjusters%2003-24-
Commissioner application via email. 2020.pdf?ver=2020-03-24-111733-120
West Virginia 3.17.20 Offices of the WEST VIRGINIA Y Issuing temporary producer licenses to applicants, on a case-by-case basis, https://www.wvinsurance.gov/Portals/0/pdf/20- All Licensing
Insurance INSURANCE BULLETIN without requiring testing or fingerprinting, where it is determined that applicants 06_Temporary_Producer_Licensing.pdf?ver=2020-03-18-
Commissioner No. 20 – 06 are unable to complete the requisite testing or obtain fingerprinting due to third- 084451-700
party vendor operations suspensions or closures. Such temporary licenses will
only be issued to applicants who will, when licensed, engage in the business of
insurance while employed by an existing agency, brokerage or insurer and under
the direct supervision of a producer who is currently licensed and in good
standing with the Commissioner.
West Virginia 3.16.20 Offices of the Emergency Proceeding: Y Encouraged regulated entities to review and assess business continuity plans. https://www.wvinsurance.gov/Portals/0/pdf/pressrelease/20- All Business Continuity
Insurance 20-EO-03 EO-03%20-
Commissioner %20Emergency%20Order%20Workers'%20Compensation%2003-
23-2020.pdf?ver=2020-03-23-184154-627
West Virginia 3.16.20 Offices of the Emergency Proceeding: Y Suspended time requirements for handling claims. https://www.wvinsurance.gov/Portals/0/pdf/pressrelease/20- All Claims Handling
Insurance 20-EO-03 EO-03%20-
Commissioner %20Emergency%20Order%20Workers'%20Compensation%2003-
23-2020.pdf?ver=2020-03-23-184154-627
West Virginia 3.13.20 Offices of the Emergency Proceeding: Y Suspended normal time frames for claims handling and settlement in the WV https://www.wvinsurance.gov/Portals/0/pdf/20-EO-01- All Claims Handling
Insurance 20-EO-01 Code of State Rules. Emergency-Order.pdf?ver=2020-03-14-151002-390
Commissioner
West Virginia Offices of the Consumer Alert Y Issued consumer alert regarding scams related to COVID-19 including travel https://www.wvinsurance.gov/Portals/0/pdf/pressrelease/Anti- All General Information
Insurance insurance. Fraud%20-%20Consumer%20Notice%20-
Commissioner %20March%202020.pdf?ver=2020-03-24-120026-347
Wisconsin 4.22.20 Department of Y Released notice that agent licensing exams bay be taken online with a remote https://oci.wi.gov/Pages/PressReleases/20200422RemoteProct All Licensing
Financial Institutions proctor. oring.aspx
State Date Agency Document Title Order Request Notice Summary Link Line of Business Subject
Wisconsin Department of Y Issued FAQ regarding business interruption. https://oci.wi.gov/Documents/Consumers/BusinessInterruption P/C Business Interruption
Financial Institutions InsuranceFAQ.pdf
Wisconsin 3.26.20 Department of Y Authorized use of remote notaries. http://www.wdfi.org/newsroom/press/2020/20200318_NewsR All General Information
Financial Institutions elease_COVID-
19EmergencyGuidanceOnRemote%20Notarization_vFINAL.pdf
Wisconsin 3.26.20 Office of the Y Issued notice and an FAQ regarding coverage for business interruption. https://oci.wi.gov/Pages/PressReleases/20200326BusinessInter P/C Business Interruption
Commissioner of ruption.aspx
Insurance
Wisconsin 3.20.20 Office of the Bulletin, March 20, Y Insurers are encouraged to remain flexible to insureds incurring economic https://oci.wi.gov/Pages/Regulation/Bulletin20200320Regulato All Market Conduct
Commissioner of 2020 hardship (e.g. non-cancellation periods, deferred premium payments, premium ryRequirements.aspx
Insurance holidays and acceleration or waiver of underwriting requirements). Removed
deemer period for filings normally considered approved if not disapproved after
a specified number of days. Insurers encouraged to file required forms
electronically.
Wisconsin 3.20.20 Office of the Y Removed deemer period for filings normally considered approved if not https://oci.wi.gov/Pages/Regulation/Bulletin20200320Regulato All Rate & Form
Commissioner of disapproved after a specified number of days. Insurers encouraged to file ryRequirements.aspx
Insurance required forms electronically.
Wisconsin 3.19.20 Office of the Bulletin, March 19, Y Classroom education courses can be offered online. Proctors are not required for https://oci.wi.gov/Pages/Regulation/Bulletin20200319OnlineCo All Licensing
Commissioner of 2020 certain courses, an online personal attestation is sufficient for continuing urses.aspx
Insurance education. Continuing education requirements are waived for licenses that
expire on March 31 and cannot complete online courses.
Wisconsin 3.13.20 Y Provided notice of hearings, prehearings, and mediations held by telephone or https://dwd.wisconsin.gov/covid19/public/pdf/owch-covid-19- P/C Workers' Compensation
video conference and remain as previously scheduled. notice.pdf
Wisconsin Office of the Y Created a landing page for issues related to COVID-19. https://oci.wi.gov/Pages/Regulation/Bulletin20200320Regulato All General Information
Commissioner of ryRequirements.aspx
Insurance
Wisconsin Y Created FAQ for workers regarding COVID-19. https://dwd.wisconsin.gov/covid19/public/wc.htm P/C Workers' Compensation
Wisconsin Department of Y Issued guidance on premium tax payments following the IRS order delaying the https://www.revenue.wi.gov/Pages/TaxPro/2020/TaxDeadlines All General Information
Revenue due date for federal 2019 tax filings from April 15 to July 15, 2020. ExtendedCOVID.pdf
Wisconsin Office of the Y Ordered insurers not to deny claims under personal auto policy for food delivery https://oci.wi.gov/Pages/Regulation/Bulletin20200320Regulato P/C Market Conduct, Auto
Commissioner of on behalf of a restaurant impacted by a restaurant closure. ryRequirements.aspx
Insurance
Wyoming 3.23.20 Department of Y Waiving late fees for producers diagnosed with COVID-19 who are unable to http://doi.wyo.gov/licensing All Licensing
Insurance renew their license. Requests must be made directly to the department.
COVID-19 Resources
State Actions Related to Property and Casualty Insurance
As of:
13-May-20
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Alabama 4.8.20 Department of Bulletin No. Y Urged insurers to consider an immediate reduction in premium to reflect reduced https://www.aldoi.gov/pdf/legal/ALDOI%20Bulletin%20No.%20 P/C
Insurance 2020-06 exposure via premium credit or returned premium. May be implemented immediately. 2020-06.pdf
Alaska
Arizona
Arkansas 4.10.20 Department of Y Created webpage tracking auto insurers offering premium relief for customers. https://insurance.arkansas.gov/news/2020/apr/10/covid-19- P/C
Insurance premium-relief-auto-insurance-customers/
California 4.9.20 Department of Y Requested that insurers not deny claims under personal auto policies while delivering on http://www.insurance.ca.gov/0250-insurers/0300-insurers/0200- P/C
Insurance behalf of a CA essential business impacted by COVID-19. bulletins/bulletin-notices-commiss-opinion/upload/Notice-
CoverageDeliveryDrivers.pdf
California 4.13.20 Department of Bulletin Y Ordered insurers to provide premium refunds for certain lines of business including, auto, http://www.insurance.ca.gov/0250-insurers/0300-insurers/0200- P/C
Insurance 2020-3 workers compensation, etc. bulletins/bulletin-notices-commiss-
opinion/upload/Bulletin_2020-3_re_covid-
19_premium_reductions-2.pdf
California 4.10.20 Department of Y Urged insurance companies to extend auto insurance coverage to drivers using their http://www.insurance.ca.gov/0250-insurers/0300-insurers/0200- P/C
Insurance personal vehicles to deliver on behalf of CA essential businesses. Urged insurers to add bulletins/bulletin-notices-commiss-opinion/upload/Notice-
retroactively previously unnamed insureds to commercial auto policies and insurers to call CoverageDeliveryDrivers.pdf
on policyholders with commercial general liability policies to potentially add coverage for
commercial auto as well.
California 3.18.20 Department of Notice Y Encouraged insurers to refrain from using the expiration of policyholders’ drivers licenses http://www.insurance.ca.gov/0400-news/0100-press- P/C
Insurance or vehicle registrations for 60 days from March 16, 2020, for any of the following reasons: releases/2020/upload/nr030DriversLicenseRegistration0318202
• To affect a driver’s ability to secure and maintain auto insurance coverage; • To affect a 0.pdf
driver’s eligibility for a Good Driver discount; • To determine eligibility for a California Low
Cost Automobile policy; • To impact the rates charged to any driver.
Colorado Department of Y Issued request for auto liability limits be made electronically. https://www.colorado.gov/pacific/dora/covid-19-and-insurance P/C
Insurance
Colorado Department of Y Issued request for auto liability limits be made electronically. https://www.colorado.gov/pacific/dora/covid-19-and-insurance P/C
Insurance
Colorado 3.26.20 Department of Emergency Y Issued regulation to ensure restaurant employees are able to continue to work by using https://drive.google.com/file/d/1KGtDaXjViNN2DwT2gnydbHQ All
Insurance Regulation their own insured personal automobiles for commercial food delivery for the duration of ObXs7XoZM/view
20-E-03 the crisis.
Connecticut 4.6.20 Insurance Y Called on insurers to consider lowering personal vehicle premiums and adjust commercial https://portal.ct.gov/CID/Public-Notices/Notice-April-6-of-2020- P/C
Department hired and non-owned auto insurance in light of the disruption caused by the COVID-19 Covid-19
pandemic.
Connecticut 3.26.20 Insurance Bulletin IC- Y Urged personal auto/motorcycle carriers to consider implementing an endorsement https://portal.ct.gov/-/media/CID/1_Bulletins/Bulletin-IC- P/C
Department 41 where necessary, broadening coverage for those using their personal vehicle/motorcycle 41.pdf?la=en
for commercial purposes when delivering needed goods during the pandemic. The
Department will expedite approval of endorsements broadening personal
auto/motorcycle as outlined.
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Delaware 4.7.20 Department of Y Encouraged auto insurers to enact consumer-friendly policies such as premium paybacks https://news.delaware.gov/2020/04/07/consumer-friendly-auto- P/C
Insurance and elimination of commercial exclusions for the duration of the COVID-19 crisis. insurer-actions-will-give-residents-more-than-1-5-million/
Delaware 4.1.20 Department of Auto Y Encouraged insurers to make endorsement filings to temporarily suspend the commercial https://insurance.delaware.gov/wp- P/C
Insurance Bulletin No. exclusion in standard personal auto policies. The Department offered to waive the filing content/uploads/sites/15/2020/04/autobull32.pdf
32 fee and approve, if possible, within 24 hours of submission.
Delaware Department of Y Created FAQ regarding general concerns related to COVID-19 as they arise. Added https://insurance.delaware.gov/covid-19-insurance-faq/ All
Insurance guidance for consumers regarding seasonal property insurance, commercial property and
auto insurance.
District of Columbia
Florida Office of Insurance Y Extended the deadline for private passenger auto policy count (PPAC) quarterly survey https://www.floir.com/Office/Coronavirus-COVID-19.aspx P/C
Regulation filing deadline for the first quarter of 2020 from May 15 to June 15, 2020.
Florida 3.25.20 Office of Insurance OIR-20- Y Encouraged insurers to remove some exclusions on private passenger auto policies for https://www.floir.com/siteDocuments/OIR-20-04M.pdf P/C
Regulation 04M insureds who may be temporarily using personal automobiles for delivering goods and
services during Emergency Orders.
Georgia 4.22.20 Insurance and Y Published a list of auto insurers and their actions to help consumers. Urged consumer to https://www.oci.ga.gov/ExternalResources/Announcements/Ne P/C
Safety Fire speak with their agent or carrier to see what may allowances may be available. wsReleaseInsurance-4222020-952.pdf
Commissioner's
Office
Guam
Hawaii 5.5.20 Insurance Memorand Y Issued guidance to admitted and non-admitted insurers writing in HI regarding waiving https://cca.hawaii.gov/ins/files/2020/04/Commissioners_Memo All
Commissioner um 2020- some requirements for insurers in response to COVID-19. Specified actions that insurers _2020-4A_4-28-20.pdf
4A could take that can help policyholders and would not be considered unfair trade practices
or unfair methods of competition under HI Revised Statutes.
Idaho 4.15.20 Department of Bulletin No. Y Encouraged all personal auto insurers to temporarily extend coverage on a personal auto https://doi.idaho.gov/DisplayPDF?ID=7766 P/C
Insurance 20-05 policy to include coverage when the insured is engaged in delivering food, medicine, or
other essential goods.
Illinois 5.5.20 Department of Company Y UPDATE to CB 2020-09: Extended previously issued suspension of cancellation, non- https://insurance.illinois.gov/cb/2020/CB2020-12.pdf P/C
Insurance Bulletin renewal, and premium payment for consumer automobile and home insurance policies
2020-12: and commercial P&C insurance policies other than fidelity/surety and ocean marine
Update to policies issued in Illinois.
2020-09
Indiana Department of Y Provided guidance to consumers regarding auto insurance rates and reduced driving as https://www.in.gov/idoi/3109.htm#Automobile%20Insurance% P/C
Insurance well as a list of carriers offering a credit or rebate program for their customers due to 20Rates
COVID-19.
Iowa
Kansas 4.8.20 Insurance Y Encouraged consumers to contact their auto insurer for a premium break due to https://insurance.ks.gov/documents/department/news- P/C
Department decreased driving during shelter in place order. releases/Commissioner-encourages-consumers-to-visit-with-
auto-insurers4-8.pdf
Kentucky 3.17.20 Department of Y Issued Guidance on Executive Order 2020-257 Related to Personal Auto Insurance http://insurance.ky.gov/ppc/Documents/personalautopolicydeli P/C
Insurance Coverage/Delivery Drivers very.pdf
Louisiana 4.7.20 Department of Y Encouraged insurers to reduce rates based on decreased driving habits. https://www.ldi.la.gov/news/press-releases/4.7.20-donelon- P/C
Insurance approves-allstate-companies-rate-reduction-rebate
Maine
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Maryland 3.30.20 Insurance Bulletin No. Y Encouraged personal auto insurers operating in Maryland to waive the commercial auto https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C
Administration 20-15 exclusion regarding delivery for the duration of the COVID-19 emergency. 0-15-Commercial-Use-Exclusion-in-PPA-policies.pdf
Maryland 3.25.20 Insurance Bulletin No. Y Encouraged P/C insurers to consider making rate filings that provide temporary relief to https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C
Administration 20-12 insureds during this emergency. Filings may take the form of a premium discount for 0-12-PandC-temporary-rate-relief-filings.pdf
specific perils or coverages, or any other appropriate reduction in premium
commensurate with reduced loss exposure due to reduced traffic.
Maryland 3.25.20 Insurance Bulletin No. Y Suspended requirement for PPA cancellation (other than for non-payment), non-renewal https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C
Administration 20-13 or premium increase to be mailed 45 days in advance of the proposed action. 0-13-Temporary-Suspension-of-45-day-Advance-Mailing-Notice-
PPA.pdf
Maryland 3.23.20 Insurance Bulletin No. Y Rescinded penalty for late-mailed PPA cancellation (other than for non-payment), non- https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C
Administration 20-12 renewal, or premium increase notices during the state of emergency. 0-12-PandC-temporary-rate-relief-filings.pdf
Massachusetts 4.9.20 Commonwealth of Y Created FAQ regarding COVID-19, business interruption and auto insurance. https://www.mass.gov/info-details/insurance-faqs-during-covid- P/C
Massachusetts 19-coronavirus-public-health-crisis#questions-about-auto-
insurance-
Michigan 4.13.20 Department of Bulletin Y Requested that auto insurers include certain information with policy forms seeking https://www.michigan.gov/documents/difs/Bulletin_2020-18- P/C
Insurance and 2020-18- approval to provide refunds and premium waivers to customers. INS_686906_7.pdf
Financial Services INS
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire 4.20.20 Insurance Bulletin No. Y Issued guidance on expedited reviews and application of certain Unfair Insurance Trade https://www.nh.gov/insurance/media/bulletins/2020/documen P/C
Department 20-030-AB Practices laws for all P&C lines of insurance. ts/ins-20-030-ab-covid-19-expedited-reviews-unfair-trade-
practices.pdf
New Hampshire Insurance Bulletin No. Y Provided notice to auto insurers that product filings are required for COVID-19 premium https://www.nh.gov/insurance/media/bulletins/2020/documen P/C
Department 20-025-AB paybacks and credits. It also describes the filings that will be accepted for expediated ts/ins-20-025-ab-covid-19-auto-insurance-payback-credit-
review. programs.pdf
New Mexico 4.10.20 Office of Y Announed auto insurance premium refunds by certain insurers and recommended all NM https://www.osi.state.nm.us/wp- P/C
Superintendent of auto insurers to consider premium discounts/refunds based on lower risk from reduced content/uploads/2020/04/Press-Release-Premium-Refunds.pdf
Insurance driving.
New York
North Carolina 4.21.20 Department of Y Provided guidance regarding future rate filings in consideration of recent consumer https://files.nc.gov/doi/documents/property-and- P/C
Insurance premium allowances. casualty/ncdoi-advisory-covid-19-savings-option-and-
reporting.pdf
North Carolina 4.14.20 Department of Y Provided options for insurers regarding how to file COVID-19 related forms. https://files.nc.gov/doi/documents/property-and- P/C
Insurance casualty/property-and-casualty-guidelines-for-submitting-covid-
19-filings-for-benefits-to-north-carolina-consumers.pdf
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
North Carolina 4.9.20 Department of Y Developed a filing mechanism to quickly allow companies to legally offer discounts on https://www.ncdoi.gov/news/press- P/C
Insurance auto premium. releases/2020/04/09/insurance-commissioner-causey-helps-
insurers-offer-discounts
North Dakota 3.25.20 Insurance Bulletin Y Encouraged all personal auto insurers to temporarily extend coverage on a personal auto https://www.nd.gov/ndins/sites/www/files/documents/Bulletin P/C
Department 2020-4 policy to include coverage when the insured is engaged in delivering food, medicine, or s/2020/Bulletin%202020-
other essential goods. 4%20Extension%20of%20Auto%20Coverage%20to%20Delivery
%20Drivers.pdf
Ohio Department of Y Issued notice to insurers regarding process for product filings to allow premium relief to No link provided. P/C
Insurance auto insurance customers.
Oklahoma
Oregon 4.22.20 Division of Financial Bulletin No. Y Issued guidance on extending coverage for delivery drivers, offering rate reductions and https://dfr.oregon.gov/laws- P/C
Regulation DFR 2020- mid-term payments for reduced driving. rules/Documents/Bulletins/bulletin2020-11.pdf
11
Oregon 4.9.20 Division of Financial DFR 2020-8 Y Issued guidance to insurers to extend coverage for personal delivery drivers and to limit https://dfr.oregon.gov/laws- P/C
Regulation the application of commercial delivery exclusions during the COVID-19 crisis. rules/Documents/Bulletins/bulletin2020-08.pdf
Pennsylvania
Rhode Island
South Carolina
South Carolina
South Dakota
Tennessee
Texas
Utah 4.30.20 Insurance Bulletin Y Requested that insurers work with policyholders by considering premium discounts and https://insurance.utah.gov/wp-content/uploads/2020- P/C
Department 2020-8 refunds, and providing options for non-renewal and missed payments. Also requested that 8Signed.pdf
insurers remain sensitive to issues with expired licenses as the Governor issued an
emergency order suspending Utah's vehicle, vessel and trailer registration laws.
Utah Office of the Y Urged consumers to beware of COVID-19 related car insurance scams. https://insurance.utah.gov/featured-news/beware-of-covid-19- P/C
Insurance car-insurance-scams
Commissioner
Utah Insurance Y Issued caution to drivers to be aware of potential for car accident scams with fewer https://insurance.utah.gov/featured-news/beware-of-covid-19- P/C
Department drivers on the road. car-insurance-scams
Vermont 4.23.20 Department of Y Provided list of companies offering premium credits, dividends or rate relief plans. https://dfr.vermont.gov/sites/finreg/files/doc_library/dfr- P/C
Financial Regulation insurance-auto-premium-rebates-covid19-v2.pdf
Vermont 4.22.20 Insurance Y Released notice of savings to auto insurance customers due to return premiums and https://dfr.vermont.gov/document/dfr-approves-several-insurer-P/C
Department reduced rates during stay at home orders. A list of insurance companies with DFR- plans-refund-auto-insurance-premiums
approved premium savings plans is available on the DFR webpage.
Vermont 4.7.20 Insurance Y Encouraged auto insurers to file rate reductions due to the decreased driving habits of https://dfr.vermont.gov/press-release/dfr-approves-allstates- P/C
Department those insureds sheltering in place. plan-refund-auto-insurance-premiums-during-stay-home-stay-
safe
Virgin Islands
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Virginia 4.13.20 Commonwealth Y The management board of the Virginia residual market insurer for commercial motor https://www.scc.virginia.gov/getattachment/979e3a01-9a69- P/C
State Corporation vehicles has approved a procedure allowing for the removal of vehicles from a commercial 4c47-acc7-e93d69112559/CAIP-Suspension-of-Insurance.pdf
Commission policy for a 60-day period upon the written request of an insured. The insured will be
required to sign a vehicle deletion agreement. The Bureau strongly urges insureds to
contact the Division of Motor Vehicles before removing the insurance on any vehicles
under your operating authority and follow DMV’s instructions carefully.
Virginia 4.8.20 Commonwealth Y Instructed insurers writing private passenger automobile insurance in Virginia to be aware https://www.scc.virginia.gov/getattachment/de559941-b2f6- P/C
State Corporation that the “public or livery conveyance” exclusion in the policy only applies when the 4d0a-ab4e-019a823de290/Public-or-Livery-Exclusion-
Commission insured offers his vehicle to the general public for hire. The use of insureds personal Communication-4-8-20.pdf
vehicles to deliver prepared food, medicine, or groceries for their employer are NOT
offering their vehicles to the general public for hire and thus do not fall under the public
or livery conveyance exclusion. The Bureau will carefully monitor complaints pertaining to
claim denials and through reviews of denied claims during market examinations to ensure
that insurers are applying the public or livery exclusion appropriately.
Washington 4.28.20 Office of the Y Provided list of auto insurers offering discounts to customers based on reduced driving. https://www.insurance.wa.gov/auto-insurers-are-offering- P/C
Insurance refunds-or-discounts-during-coronavirus-pandemic
Commissioner
Washington 3.25.20 Office of the Y Urged personal auto insurers to extend coverage to delivery drivers' personal vehicles. https://www.insurance.wa.gov/news/kreidler-urges-auto- P/C
Insurance insurers-extend-coverage-delivery-drivers-personal-vehicles
Commissioner
West Virginia
Wisconsin Office of the Y Ordered insurers not to deny claims under personal auto policy for food delivery on behalf https://oci.wi.gov/Pages/Regulation/Bulletin20200320Regulator P/C
Commissioner of of a restaurant impacted by a restaurant closure. yRequirements.aspx
Insurance
Wyoming
*Note: State actions are characterized as orders when they
state that insurers are required, directed, or instructed to
take an action. They are characterized as requests when
they ask, request, or encourage insurers to take an action.
Notices advise insurers, consumers, or others of relevant
information.
COVID-19 Resources
State Actions Related to Property and Casualty Insurance
As of:
13-May-20
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida 3.16.20 Office of Insurance OIR-20-03M Y Issued guidance for business continuity and operational plans for Florida insurers. https://www.floir.com/siteDocuments/OIR-20-03M.pdf P/C
Regulation
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine Bureau of Insurance Bulletin 444 Y Provided guidance regarding COVID-19 including business continuity. https://www.maine.gov/pfr/insurance/legal/bulletins/index_by P/C
_number.html
Maine Professional & Bulletin 442 Y Provided guidance regarding COVID-19 including business continuity. https://www.maine.gov/pfr/insurance/legal/bulletins/index_by All
Financial Regulation _number.html
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York 3.10.20 Department of Insurance Y Issued a request to for information regarding the business continuity plans of https://www.dfs.ny.gov/industry_guidance/circular_letters/cl20 All
Financial Services Circular regulated entities. 20_05
Letter No. 5
(2020)
North Carolina
North Dakota
Ohio
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Oklahoma 3.20.20 Insurance PC Y Issued guidance to insurance carriers to review business continuity plans. https://www.oid.ok.gov/pc-bulletin-2020-01/ P/C
Department BULLETIN
NO 2020-01
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virgin Islands Division of Banking, Y Issued a request for information from insurers regarding business continuity All
Insurance and proceeding the COVID-19 pandemic.
Financial Regulation
Virginia
Washington
West Virginia 3.16.20 Offices of the Emergency Y Encouraged regulated entities to review and assess business continuity plans. https://www.wvinsurance.gov/Portals/0/pdf/pressrelease/20- All
Insurance Proceeding: EO-03%20-
Commissioner 20-EO-03 %20Emergency%20Order%20Workers'%20Compensation%2003-
23-2020.pdf?ver=2020-03-23-184154-627
Wisconsin
Wyoming
*Note: State actions are characterized as orders when they
state that insurers are required, directed, or instructed to
take an action. They are characterized as requests when they
ask, request, or encourage insurers to take an action. Notices
advise insurers, consumers, or others of relevant information.
COVID-19 Resources
State Actions Related to Property and Casualty Insurance
As of:
13-May-20
State Date Agency Document Title Order Request Notice Summary Link Line of Business
Alabama
Alaska
Arizona
Arkansas 3.23.20 DOI Bulletin No. 9- Y Issued guidance to consumers regarding business interruption insurance relative to COVID- https://insurance.arkansas.gov/uploads/resource/documents/9- P/C
2020 19. 2020.pdf
California 4.14.20 Department of Y Required insurers to accept, forward, acknowledge, and fairly investigate all business http://www.insurance.ca.gov/0250-insurers/0300-insurers/0200- P/C
Insurance interruption claims caused by COVID-19. Encouraged businesses to review their policies, bulletins/bulletin-notices-commiss-opinion/upload/Business-
including policy exclusions, coverage limits, and applicable deductibles, and contact their Interruption-Claims-Notice.pdf
insurance companies to determine what their policies cover.
California 3.26.20 Department of Y Created FAQ regarding commercial coverage including business interruption. http://www.insurance.ca.gov/01-consumers/140- P/C
Insurance catastrophes/FAQ-on-Business-Interruption-Insurance.cfm
Colorado 4.3.20 Y Issued FAQ regarding business interruption and COVID-19. https://drive.google.com/file/d/10k_zfwoifK6sxbWhmdVBAVeN P/C
XyIINfnH/view
Connecticut Insurance Department Y Created FAQ regarding coverage under most business interruption policies. https://portal.ct.gov/CID/Coronavirus/Coronavirus-Business- P/C
Interruption-FAQs
Delaware
District of Columbia Department of Y Issued FAQ document concerning issues related to COVID-19 including business https://disb.dc.gov/sites/default/files/dc/sites/disb/publication/ All
Insurance, Securities, interruption. attachments/DISB-FAQ-COVID-19.pdf
and Banking
Georgia 3.20.20 Office of Insurance and Bulletin 20-Ex-3 Y Issued bulletin for consumers regarding business interruption insurance and treatment of https://www.oci.ga.gov/ExternalResources/Announcements/Bul P/C
Safety Fire some specialty endorsements. letin-3172020-1619.pdf
Commissioner
Georgia 3.17.20 Office of Insurance and DIRECTIVE 20- Y Directed insurers not to cancel commercial policies, including business interruption or https://www.oci.ga.gov/ExternalResources/Announcements/Dir P/C
Safety Fire EX-5 business income coverage for 60 days. ective-3202020-1057.pdf
Commissioner
Guam
Hawaii
Idaho 4.23.20 Department of Bulletin No. 20- Y Issued guidance for consumers explaining typical coverage and definitions found in https://doi.idaho.gov/DisplayPDF?ID=7792 P/C
Insurance 08 business interruption coverage and provided resources. Instructed carriers not to report
negative claims activity/denial when policyholders contact insurer to ask about BI coverage
for COVID-19.
Illinois
Indiana Department of Y Created a landing page with information regarding business interruption insurance and https://www.in.gov/idoi/3109.htm#Consumer%20Alerts P/C
Insurance fraud schemes related to COVID-19.
Iowa
Kansas Insurance Department Y Issued FAQ including information regarding issues of anti-fraud, business interruption, https://insurance.ks.gov/documents/department/COVID19- P/C
consumer assistance and licensing. Explanation provided that pandemic is commonly FAQ.pdf
excluded from BI coverage.
Kentucky
State Date Agency Document Title Order Request Notice Summary Link Line of Business
Louisiana Department of Y Issued FAQ which includes information regarding business interruption and travel https://www.ldi.la.gov/consumers/insurance- All
Insurance insurance. Site also includes consumer alert on scams related to COVID-19. type/healthinsurance/covid-19/
Maine
Maryland 3.18.20 Insurance Y Issued an advisory notice to consumers explaining that common exclusions exist in https://insurance.maryland.gov/Pages/newscenter/NewsDetails. P/C
Administration business interruption policies and the MIA is monitoring relief activity aimed at assisting aspx?NR=2020256
consumers and businesses at the local, state and federal levels.
Massachusetts 4.9.20 Commonwealth of Y Created FAQ regarding COVID-19, business interruption and auto insurance. https://www.mass.gov/info-details/insurance-faqs-during-covid- P/C
Massachusetts 19-coronavirus-public-health-crisis#questions-about-auto-
insurance-
Michigan
Minnesota Commerce Department Y Issued an FAQ regarding business interruption coverage and common exclusions found in a http://mn.gov/commerce-stat/pdfs/covid-business- P/C
standard BI policy. interruptions.pdf
Mississippi Insurance Department Y Created a landing page for issues related to COVID-19, including insurer audits, business http://www.mid.ms.gov/consumers/covid.aspx P/C
interruption, commercial policies and travel insurance.
Missouri Department of Y Issued consumer alert on business interruption. https://insurance.mo.gov/companies/consumer-alert-business- P/C
Insurance interruption-covid19.php
Montana
Nebraska
Nevada
New Hampshire 3.17.20 Insurance Department Y Published FAQ regarding coverage for coronavirus in a standard business interruption https://www.nh.gov/insurance/consumers/faq-business- P/C
policy, alerting businessowners to read their policy to determine if coverage exists. interruption-insurance-coronavirus.htm
New Hampshire Insurance Department Y Created landing page for issues regarding coronavirus including business interruption and https://www.nh.gov/insurance/covid-19/index.htm P/C
travel insurance.
New Jersey
New Mexico
New York Department of Y Issued guidance to consumers regarding business interruption coverage. https://www.dfs.ny.gov/consumers/coronavirus/business_interr P/C
Financial Services uption_insurance_faqs
North Carolina 4.17.20 Department of Y Issued notice to business owners that insurers cannot be forced to cover business https://files.nc.gov/doi/documents/mike-causey-letter-to- P/C
Insurance interruption that excludes pandemics business-owners-covid-19.pdf
North Dakota Insurance Department Y Created a COVID-19 landing page with FAQ related to travel insurance, business https://www.nd.gov/ndins/covid-19-coronavirus-and-insurance P/C
interruption, general liability insurance, etc.
Ohio
Oklahoma 3.20.20 Insurance Department PC BULLETIN Y Issued guidance to insurance carriers to inform policyholders of current coverage and https://www.oid.ok.gov/pc-bulletin-2020-01/ P/C
NO 2020-01 policy options regarding business interruption insurance.
Oregon
Pennsylvania
Rhode Island
South Carolina Department of Y SC DOI created a covid-19 landing page with information on business interruption policies. https://www.doi.sc.gov/948/COVID-19 P/C
Insurance SC DOI offers guidance to companies to check their policies and speak with their insurance
carriers to determine if their policy includes coverage for losses related to covid-19.
South Dakota
Tennessee
Texas
Utah
State Date Agency Document Title Order Request Notice Summary Link Line of Business
Vermont 3.17.20 Department of Y Developed guidance to address questions regarding business interruption and coverage for https://dfr.vermont.gov/sites/finreg/files/doc_library/dfr-
Financial Regulation losses related to COVID-19. insurance-covid-business-income.pdf
Virgin Islands
Virginia 3.24.20 Commonwealth State Y Provided information on business interruption insurance and encourages policyholders to https://www.scc.virginia.gov/getattachment/8d39efd4-3422- P/C
Corporation read their business interruption insurance contract carefully to understand the coverage it 44cd-b484-318e271038ff/covidBIIC.pdf
Commission provides.
Washington 3.25.20 Office of the Insurance Y Issued a data call to determine the volume and to obtain details about business https://www.insurance.wa.gov/special-data-calls-and-surveys P/C
Commissioner interruption coverage, civil authority coverage, contingent business interruption coverage
and supply chain coverage.
Washington Office of the Insurance Y Issued information to businesses stating that coverage for business losses due to a https://www.insurance.wa.gov/coronavirus-insurance- P/C
Commissioner communicable disease, such as coronavirus, would not be available to purchase after the information-businesses
outbreak has already occurred and to reach out to their insurance carrier to see if their
existing policies provide coverage.
West Virginia
Wisconsin Department of Y Issued FAQ regarding business interruption. https://oci.wi.gov/Documents/Consumers/BusinessInterruptionI P/C
Financial Institutions nsuranceFAQ.pdf
Wisconsin Department of Y Issued FAQ regarding business interruption. https://oci.wi.gov/Documents/Consumers/BusinessInterruptionI P/C
Financial Institutions nsuranceFAQ.pdf
Wisconsin 3.26.20 Office of the Y Issued notice and an FAQ regarding coverage for business interruption. https://oci.wi.gov/Pages/PressReleases/20200326BusinessInterr
Commissioner of uption.aspx
Insurance
Wyoming
*Note: State actions are characterized as orders when they state
that insurers are required, directed, or instructed to take an action.
They are characterized as requests when they ask, request, or
encourage insurers to take an action. Notices advise insurers,
consumers, or others of relevant information.
COVID-19 Resources
State Actions Related to Property and Casualty Insurance
As of:
13-May-20
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Alabama 4.29.20 Department of Bulletin No. Y Requested that insurers be lenient in application of policy language regarding claim https://www.aldoi.gov/pdf/legal/ALDOI%20Bulletin%20No.%20 P/C
Insurance 2020-09 reporting and relax certain provisions as they relate to social distancing, extending 2020-09.pdf
timeframes or waiving certain requirements due to the State Public Health Agency
Emergency.
Alaska
Arizona
Arkansas 5.11.20 Department of Bulletin No. Y Issued notice regarding consumer complaint email address, claims settlement https://insurance.arkansas.gov/uploads/resource/documents/2 All
Insurance 22-2020 compliance and business continuity planning, regulatory filing deadlines, e-signatures, 2-2020.pdf
on-site department examinations, license renewals, and continuing education.
Arkansas 3.20.20 Insurance Department Bulletin No. Y Encouraged regulated entities to continue adjusting claims as expeditiously and to use https://insurance.arkansas.gov/uploads/resource/documents/6- All
6-2020 remote adjustment options such as such as telephone, email, 2020.pdf
facsimile, mobile applications, satellite imagery or 3D mapping. Issued a sixty (60) day
moratorium on the cancellation/non-renewal of insurance policies for
the non-payment of premiums for Arkansans diagnosed with/positively tested for
COVID-19.
California
Colorado 5.5.20 Department of Bulletin No. Y Encouraged insurers to provide leniency in claims handling procedures. Guidance https://drive.google.com/file/d/1S0IKCM0FMXt7KObdOPg9FWs P/C
Insurance B-5.41 includes information on on-site property damage inspections, replacement vehicles sEZ7mnS9r/view
and additional living expense requirements.
Colorado 5.5.20 Department of Bulletin No. Y Issued FAQ with regard to Bulletin No. B-5.41 https://drive.google.com/file/d/1kyExTvEHsvd4mNi0uUFkPiduz P/C
Insurance B-5.41 1kC8Wkr/view
Connecticut
Delaware
District of Columbia
Florida 3.25.20 Office of Insurance OIR-20-04M Y Encouraged insurers, agents, consumers and employers to use virtual options for https://www.floir.com/siteDocuments/OIR-20-04M.pdf All
Regulation underwriting and adjusting claims for property inspections and for premium audits of
employers’ records.
Georgia
Guam
Hawaii
Idaho 4.15.20 Department of Bulletin No. Y Urged insurers to extend proof of loss deadlines. https://doi.idaho.gov/DisplayPDF?ID=7766 P/C
Insurance 20-05
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Maine 3.12.20 Professional & Financial Bulletin 442 Y Urged insurers to prioritize consumers’ needs, must make every effort to expedite https://www.maine.gov/pfr/insurance/legal/bulletins/index_by All
Regulation claims approvals and payments and other essential customer service functions. _number.html
Maryland 3.23.20 Insurance Bulletin No. Y Encouraged licensee to utilize remote claim handling and make prompt payment of https://insurance.maryland.gov/Insurer/Documents/bulletins/20-11-Remote-claim-handl
P/C
Administration 20-11 known claim obligations a top priority
Massachusetts
Michigan 4.13.20 Department of Bulletin Y Requested flexibility in claims handling, premium grace periods and premium https://www.michigan.gov/documents/difs/Bulletin_2020-16- All
Insurance and Financial 2020-16-INS cancellations. INS_686902_7.pdf
Services
Michigan 3.30.20 Department of Bulletin Y instructed insurers to follow requirements in Executive Order 2020-21 regarding social https://www.michigan.gov/documents/difs/Bulletin_2020-12- All
Insurance and Financial 2020-12-INS distancing but to continue processing claims in a timely manner. INS_685134_7.pdf
Services
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada 3.30.20 Division of Insurance Y Provided guidance to P&C carriers in consumer services and claims handling. http://doi.nv.gov/uploadedFiles/doinvgov/_public- PC
documents/News-Notes/Statement_for_PC.pdf
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon 4.23.20 Division of Financial Extension of Y Extension of order to provide grace periods for premium payment and suspension of https://dfr.oregon.gov/business/reg/Documents/Extension%20 All
Regulation DCBS Order cancellation and non-renewals as well as extended claim reporting requirements for of%20DCBS%20Order.pdf
insureds.
Oregon 3.25.20 Division of Financial 20200325Or Y Ordered insurers to extend claim deadlines and provide remote claims handling. https://dfr.oregon.gov/insure/health/understand/Pages/corona All
Regulation der Insurers must provide premium payment grace period through Apr. 23, suspend virus.aspx
cancellations and non-renewals.
Pennsylvania
Rhode Island 3.19.20 Department of Business Insurance Y Issued guidance to adjusters and appraisers to conduct appraisals remotely for the https://dbr.ri.gov/documents/news/insurance/InsuranceBulleti All
Regulation Bulletin time being and removed administrative actions relative to enforcement of in person n2020-2.pdf
Number appraisals.
2020-2
South Carolina
South Dakota
Tennessee
Texas 3.23.20 Department of Commission Y Suspended claim-handling deadlines. Carriers must continue to: promptly identify, https://www.tdi.texas.gov/bulletins/2020/B-0007-20.html All
Insurance er's Bulletin evaluate, and resolve claims; promptly acknowledge receipt of a claim; promptly
# B-0007-20 make appropriate assignments for the investigation of a claim.
Utah 3.23.20 Insurance Department Bulletin 20- Y Issued guidance to insurers reminding them of obligations to remediate insureds in a All
https://insurance.utah.gov/wp-content/uploads/2020-2Signed.pdf
02 timely manner.
Vermont
Virgin Islands
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Virginia 3.25.20 Commonwealth State Y Encouraged insurers to continue handling claims expeditiously and to utilize remote https://www.scc.virginia.gov/boi/pubs/covidUCSP.pdf All
Corporation means when possible.
Commission
Washington Office of the Insurance Y Requiring insurers to extend deadlines for policyholders to report completed repairs https://www.insurance.wa.gov/sites/default/files/2020- P/C
Commissioner in conjunction with claims. 04/emergency-order-20-05-final.pdf
Washington 3.25.20 Office of the Insurance Y Issued advisory notice reminding insurers that he fully expects they follow the https://www.insurance.wa.gov/sites/default/files/2020- All
Commissioner minimum standard of claims handling including prompt investigations and fully 03/property-casualty-advisory-notice-covid-19.pdf
disclosing all pertinent benefits and coverage with written denials.
West Virginia 3.24.20 Offices of the Insurance Emergency Y Ordered insurers to submit to the Commissioner an application requesting https://www.wvinsurance.gov/Portals/0/pdf/pressrelease/20- P/C
Commissioner Proceeding: appointment and authorization of one or more emergency insurance adjusters for the EO-04%20-%20Emergency%20Insurance%20Adjusters%2003-24-
20-EO-04 purpose of adjusting claims in the state during the COVID-19 insurance emergency. 2020.pdf?ver=2020-03-24-111733-120
Applicants for an emergency adjuster license must complete the application on the
website and submit via email.
West Virginia 3.23.20 Emergency Y Provided guidance to insurers regarding business continuity, claims handling and https://www.wvinsurance.gov/Portals/0/pdf/pressrelease/20- All
Proceeding: workers' compensation. EO-03%20-
20-EO-03 %20Emergency%20Order%20Workers'%20Compensation%2003-
23-2020.pdf?ver=2020-03-23-184154-627
West Virginia 3.16.20 Offices of the Insurance Emergency Y Suspended time requirements for handling claims. https://www.wvinsurance.gov/Portals/0/pdf/pressrelease/20- All
Commissioner Proceeding: EO-03%20-
20-EO-03 %20Emergency%20Order%20Workers'%20Compensation%2003-
23-2020.pdf?ver=2020-03-23-184154-627
West Virginia 3.13.20 Offices of the Insurance Emergency Y Suspended normal time frames for claims handling and settlement in the WV Code of https://www.wvinsurance.gov/Portals/0/pdf/20-EO-01- All
Commissioner Proceeding: State Rules. Emergency-Order.pdf?ver=2020-03-14-151002-390
20-EO-01
Wisconsin
Wyoming
*Note: State actions are characterized as orders when they state
that insurers are required, directed, or instructed to take an
action. They are characterized as requests when they ask,
request, or encourage insurers to take an action. Notices advise
insurers, consumers, or others of relevant information.
COVID-19 Resources
State Actions Related to Property and Casualty Insurance
As of:
13-May-20
State Date Agency Document Title Order Request Notice Summary Link Line of Business
Alabama 3.26.20 Department of Y Allowing remote notarization subject to provisions. https://governor.alabama.gov/assets/2020/03/4th- All
Insurance Supplemental-State-of-Emergency-COVID-19.pdf
Alaska
Arizona Department of Bulletin No. Y Allowing remote notarization subject to provisions. https://insurance.az.gov/sites/default/files/documents/files/eo All
Insurance 2020-06 _2020-26.pdf
Arizona 4.14.20 Department of Bulletin No. Y Extended statutory filing deadlines by 30-60 days for exhibits listed. https://insurance.az.gov/sites/default/files/documents/files/Re All
Insurance 2020-03 gulatory%20Bulletin%202020-03%20Signed.pdf
Arkansas 5.11.20 Department of Bulletin No. 22- Y Issued notice regarding consumer complaint email address, claims https://insurance.arkansas.gov/uploads/resource/documents/2 All
Insurance 2020 settlement compliance and business continuity planning, regulatory filing 2-2020.pdf
deadlines, e-signatures, on-site department examinations, license
renewals, and continuing education.
Arkansas 3.23.20 Department of Y Created landing page for news related to COVID-19. https://insurance.arkansas.gov/news/2020/mar/23/covid-19- All
Insurance health-insurance-information-consumers-an/
California 4.22.20 Department of Y Offered an automatic three month extension to file premium tax return http://www.insurance.ca.gov/0250-insurers/0300- All
Insurance and to pay any required premium tax. Extension is effective as of March insurers/0200-bulletins/bulletin-notices-commiss-
30, 2020 and will remain in effect for any premium tax return or premium opinion/upload/AutomaticExtPremiumTaxPmntCOVID-19.pdf
tax payment of less than $1 million due on or before July 31, 2020.
Colorado Department of Y Issued request for auto liability limits be made electronically. https://www.colorado.gov/pacific/dora/covid-19-and-insurance P/C
Insurance
Colorado 4.13.20 Department of Y Advised title insurance consumers to request closing protection letters https://drive.google.com/file/d/1aXYIGcBzfDXawdJSj1m7YLSC7 P/C
Insurance and abide by social distancing measures. 2BnU6X2/view
Colorado Department of Public Y Created a COVID 19 informational page for the public. https://covid19.colorado.gov/ All
Health & Environment
Connecticut Insurance Department Y Created a landing page for issues related to COVID-19. https://portal.ct.gov/CID/Coronavirus/Coronavirus-Resources All
Delaware 4.3.20 Department of Producers & Y Filing deadlines have not been extended, requests for extension may be https://insurance.delaware.gov/wp- All
Insurance Adjusters made directly to Department contact. content/uploads/sites/15/2020/04/domestic-foreign-insurers-
Bulletin No. 33 bulletin-no117.pdf
Delaware 4.3.20 Department of Producers & Y Notified insurers that there would be no delay in on-site insurer https://insurance.delaware.gov/wp- All
Insurance Adjusters examinations set to begin on or after June 2020. The Department will not content/uploads/sites/15/2020/04/domestic-foreign-insurers-
Bulletin No. 33 hold any administrative hearings and will not schedule any arbitrations bulletin-no117.pdf
that are nonessential or contrary to directives to limit gatherings or
practice social distancing or isolation. The premium tax filing deadline for
captive insurers and the quarterly filing deadline for insurance company
premium tax payments remains April 15, 2020.
State Date Agency Document Title Order Request Notice Summary Link Line of Business
Delaware Department of Y Created FAQ regarding general concerns related to COVID-19 as they arise. https://insurance.delaware.gov/covid-19-insurance-faq/ All
Insurance Added guidance for consumers regarding seasonal property insurance,
commercial property and auto insurance.
District of Columbia Department of Y Issued FAQ document concerning issues related to COVID-19 including life, https://disb.dc.gov/sites/default/files/dc/sites/disb/publication/ All
Insurance, Securities, health and P/C issues should as commercial liability, event cancelation, attachments/DISB-FAQ-COVID-19.pdf
and Banking business interruption, travel insurance and workers compensation.
Florida 3.25.20 Office of Insurance OIR-20-04M Y Issued guidance for insurers to be lenient with premium payments to https://www.floir.com/siteDocuments/OIR-20-04M.pdf All
Regulation avoid lapses in coverage. Encouraged insurers to use electronic
communications with OIR staff, policyholders, and customers.
Florida 3.25.20 Office of Insurance OIR-20-04M Y Encouraged insurers to remove some exclusions on private passenger https://www.floir.com/siteDocuments/OIR-20-04M.pdf P/C
Regulation auto policies for insureds who may be temporarily using personal
automobiles for delivering goods and services during Emergency Orders.
Florida Office of Insurance Y Created a landing page for issues relative to COVID-19. https://www.floir.com/Office/Coronavirus-COVID-19.aspx All
Regulation
Florida Department of Y Created a landing page with COVID-19 resources. https://www.myfloridacfo.com/coronavirus/ All
Financial Services
Florida Department of Y DFS landing page with COVID-19 resources specific to insurance for https://www.myfloridacfo.com/Division/Consumers/COVID- All
Financial Services consumers. 19.htm
Georgia 4.28.20 Office of Insurance and Bulletin 20-EX-7 Y Issued notice winding down some provisions put into place due to COVID- https://www.oci.ga.gov/ExternalResources/Announcements/Bul All
Safety Fire 19 pandemic including Directive 20-EX-5 which relates to non-cancellation letin-4282020-1420.pdf
Commissioner of commercial policies including business interruption for non-payment.
Guam
Hawaii 4.4.20 DCCA Insurance Y Provided information regarding COVID-19 insurance information. http://cca.hawaii.gov/ins/covid19/ All
Division
Hawaii 4.3.20 DCCA Insurance Y Provided FAQ for consumers regarding COVID-19 and business insurance https://cca.hawaii.gov/ins/covid-19-business-insurance-faqs/ P/C
Division coverage issues and insurer responsibilities for handling claims.
Idaho Department of Y Created a landing page for information relative to COVID-19. https://doi.idaho.gov/Licensing/COVID19FAQ.htm All
Insurance
Illinois 4.31.20 Department of Company Y Requested that communications be sent to the Department via e-mail. https://insurance.illinois.gov/cb/2020/CB2020-06.pdf All
Insurance Bulletin 2020-06
Illinois Department of Y Expanded consumer FAQ landing page to include property and casualty https://insurance.illinois.gov/healthInsurance/COVID-19.html P/C
Insurance questions in addition to health questions. Addressed common consumer
questions regarding auto, home, commercial insurance, and business
interruption policies. Provided contact information for consumers to file
complaints, request assistance, and find additional information related to
COVID-19.
Indiana Department of Y Provided guidance to consumers regarding auto insurance rates and https://www.in.gov/idoi/3109.htm#Automobile%20Insurance% P/C
Insurance reduced driving as well as a list of carriers offering a credit or rebate 20Rates
program for their customers due to COVID-19.
Indiana Department of Y Created a landing page with information regarding business interruption https://www.in.gov/idoi/3109.htm#Consumer%20Alerts All
Insurance insurance and fraud schemes related to COVID-19.
State Date Agency Document Title Order Request Notice Summary Link Line of Business
Iowa 3.30.20 Insurance Department News Release Y Alerted investors to be on guard against an anticipated surge of fraudulent https://iid.iowa.gov/press-releases/covid-19-related-investment- All
investment schemes amid the ongoing COVID-19 pandemic. schemes-anticipated
Kansas 4.8.20 Insurance Department Y Encouraged consumers to contact their auto insurer for a premium break https://insurance.ks.gov/documents/department/news- P/C
due to decreased driving during shelter in place order. releases/Commissioner-encourages-consumers-to-visit-with-
auto-insurers4-8.pdf
Kansas Insurance Department Y Issued guidance to consumers regarding insurance scams and false travel https://insurance.ks.gov/documents/department/COVID19- P/C
insurance coverage offers. Insurance-Scams.pdf
Kansas Insurance Department Y Issued FAQ including information regarding issues of anti-fraud, business https://insurance.ks.gov/documents/department/COVID19- All
interruption, consumer assistance and licensing. FAQ.pdf
Kentucky 4.24.20 Department of Y Provided guidance regarding refunds to local government premium taxes http://insurance.ky.gov/ppc/Documents/GuidanceLGPTRefundo All
Insurance based on return premiums to insureds. fPremiumorDivisdends.pdf
Kentucky 4.7.20 Department of Bulletin 2020-02 Y Provided guidance on new Statutory filing deadlines, compliance with http://insurance.ky.gov/ppc/Documents/Bulletin2020-02- All
Insurance requirements for signature and notarization as well as Department audits. RegulatoryRequirements(003).pdf
Kentucky 4.3.20 Department of Y Encouraged health care providers to contact licensure boards to http://insurance.ky.gov/ppc/Documents/Guidance- P/C
Insurance determine whether there are any waivers or guidance relaxing restrictions MedicalMalpracticeInsurance-
related to scope of practice, and to contact their medical professional ChangestoNoticeofScopeofPractice.pdf
liability insurance company or agent following company requirements for
notification of changes to the scope of practice. The Department will not
consider determinations by liability self-insurance groups or captive
insurers allowing temporary coverage for health care providers who do
not meet the terms of membership requirements to be the sale of
insurance by an unlicensed entity.
Kentucky 3.17.20 Department of Y Issued Guidance on Executive Order 2020-257 Related to Personal Auto http://insurance.ky.gov/ppc/Documents/personalautopolicydeli P/C
Insurance Insurance Coverage/Delivery Drivers very.pdf
Louisiana 4.7.20 Department of Y Encouraged insurers to reduce rates based on decreased driving habits. https://www.ldi.la.gov/news/press-releases/4.7.20-donelon- P/C
Insurance approves-allstate-companies-rate-reduction-rebate
Louisiana Department of Y Issued FAQ which includes information regarding business interruption https://www.ldi.la.gov/consumers/insurance- All
Insurance and travel insurance. Site also includes consumer alert on scams related to type/healthinsurance/covid-19/
COVID-19.
Louisiana Department of Proclamation Y Allowing remote notarization subject to provisions. https://gov.louisiana.gov/assets/Proclamations/2020/41-JBE- All
Insurance Number 41 JBE 2020-Stay-At-Home-Extended.pdf
2020
Maine
Maryland 4.3.20 Insurance Bulletin No. 20- Instructed insurers to offer mid-term audits of payroll and revenue to https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C
Administration 20 measure exposure according to current conditions. Also instructed 0-20-Commercial-Insurance-COVID-19.pdf
insurers to waive or reduce short-rate cancellation penalties, freeze the
use of credit or financial ratings for underwriting and refrain from adverse
pricing of insured who've submit BI inquiries or claims resulting in non-
payment.
Maryland 3.30.20 Insurance Bulletin No. 20- Y Authorized and provided guidelines for remote notarization and real https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C
Administration 16 estate closings during the state of emergency. 0-16-Conducting-Mobile-Settlements.pdf
State Date Agency Document Title Order Request Notice Summary Link Line of Business
Maryland 3.26.20 Insurance Bulletin No. 20- Y Notified insurers that provide premium grace periods to request a https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C
Administration 14 permitted accounting practice to waive SAP requirement to nonadmit 0-14-Premium-Receivables-over-90-days-during-COVID-19-
premium receivable over 90 days past due. Permitted accounting practice SOE.pdf
will be effective for the year 2020.
Maryland 3.18.20 Insurance Y Issued an advisory notice to consumers explaining that common https://insurance.maryland.gov/Pages/newscenter/NewsDetails P/C
Administration exclusions exist in business interruption policies and the MIA is monitoring .aspx?NR=2020256
relief activity aimed at assisting consumers and businesses at the local,
state and federal levels.
Massachusetts
Michigan
Minnesota 4.15.20 Department of Y Issued guidance allowing temporary acceptance of electronic signature http://mn.gov/commerce-stat/pdfs/regulatory-guide-surety- P/C
Commerce and remote notary on surety bonds. bonds.pdf
Minnesota 4.13.20 Department of Y Temporarily accepting electronic signatures and e-notary for surety bonds. http://mn.gov/commerce-stat/pdfs/regulatory-guide-surety- PC
Commerce bonds.pdf
Minnesota Commerce Department Y Provided notice to companies regarding changes to exam deadlines given http://mn.gov/commerce-stat/pdfs/covid-letter-insurance- All
current working conditions. flexiblities.pdf
Mississippi 4.14.20 Insurance Department Bulletin 2020-7 Y Waiving hard copy, original signature, notary, mailing and related filing http://www.mid.ms.gov/legal/bulletins/20207bul.pdf All
requirements.
Mississippi Insurance Department Y Created a landing page for issues related to COVID-19, including insurer http://www.mid.ms.gov/consumers/covid.aspx All
audits, business interruption, commercial policies and travel insurance.
Missouri
Montana
Nebraska
Nevada 3.19.20 Department of Department of Y Provides a webpage as a central repository for guidance and notices http://business.nv.gov/News_Media/COVID- All
Business and Industry Business and related to the COVID-19 outbreak issued by the divisions and offices of the 19_Announcements/
Industry Department of Business and Industry.
Guidance and
Announcements
Regarding COVID-
19
Nevada Division of Insurance Notice Regarding Y Issued guidance indicating captive insurer’s board of directors http://doi.nv.gov/Captive-Insurance/ All
the Statutory requirement to meet at least once each year in the state can be
Requirement for accomplished through the use of a telephonic meeting.
Holding Board
Meetings in the
State
New Hampshire 4.20.20 Insurance Department Bulletin No. 20- Y Issued guidance on expedited reviews and application of certain Unfair https://www.nh.gov/insurance/media/bulletins/2020/documen P/C
030-AB Insurance Trade Practices laws for all P&C lines of insurance. ts/ins-20-030-ab-covid-19-expedited-reviews-unfair-trade-
practices.pdf
State Date Agency Document Title Order Request Notice Summary Link Line of Business
New Hampshire 3.23.20 Insurance Department Bulletin No. 20- Y Issued bulletin notifying insurers that: statutory required audits of https://www.nh.gov/insurance/media/bulletins/2020/documen P/C
019-AB workers' compensation and other P/C policies should be done by virtual ts/ins-20-019-ab-audit-requirements-covid19-pandemic.pdf
means when possible; and no regulatory action will be taken against
insurers that are unable to complete audits within the statutory time-
frame due to COVID-19 concerns so long as the insurer documents the file.
New Hampshire Insurance Department Bulletin No. 20- Y Provided notice to auto insurers that product filings are required for https://www.nh.gov/insurance/media/bulletins/2020/documen P/C
025-AB COVID-19 premium paybacks and credits. It also describes the filings that ts/ins-20-025-ab-covid-19-auto-insurance-payback-credit-
will be accepted for expediated review. programs.pdf
New Jersey 4.9.20 Department of Banking Y Notified premium finance companies that they must grant 90 day https://www.state.nj.us/dobi/bulletins/blt20_17.pdf All
and Insurance extension to clients due to disruption caused by COVID-19.
New Mexico 4.21.20 Office of the Bulletin 2020- Y Ordered each NM insurer to designate a Government https://www.osi.state.nm.us/wp- All
Superintendent of 010 Relations/Regulatory Compliance contact in order to effectively reach content/uploads/2020/04/Bulletin-2020-010.pdf
Insurance companies with bulletins and updates.
New York 4.13.20 Department of Y Issued alert of heightened risk for cybersecurity due to remote work https://www.dfs.ny.gov/industry_guidance/industry_letters/il2 All
Financial Services arrangements. Also reminded insurers of statutory requirements for 0200413_covid19_cybersecurity_awareness
notification of a breach.
New York 4.3.20 Department of Y Provided guidelines model notices to be used for communication with https://www.dfs.ny.gov/industry_guidance/industry_letters/il2 All
Financial Services insureds. 0200413_covid19_cybersecurity_awareness
North Carolina 4.21.20 Department of Bulletin 20-B-07 Y Extended order allowing deferred premium payment. https://files.nc.gov/doi/documents/legislative- All
Insurance services/frequently-asked-questions-faq-associated-with-the-
commissioners-order-and-bulletin-20-b-06-and-20-b-07-issued-
on-march-27-2020-updated.pdf
North Carolina 4.24.20 Department of Y Issued notice that premium savings can be extended to reinsurance ceded https://files.nc.gov/doi/documents/property-and- All
Insurance policyholders. casualty/ncdoi-advisory-covid-19-savings-option.pdf
North Carolina Department of Y Created COVID-19 landing page that includes information and bulletins https://www.ncdoi.gov/consumers/coronavirus-information- All
Insurance issued by the Department for all lines of business. and-updates
North Dakota Insurance Department Y Created a COVID-19 landing page with FAQ related to travel insurance, https://www.nd.gov/ndins/covid-19-coronavirus-and-insurance P/C
business interruption, general liability insurance, etc.
Ohio 4.15.20 Department of Bulletin 2020-09 Y Allowing 30 to 60 day extensions on some statutory filings. https://insurance.ohio.gov/static/Legal/Bulletins/Documents/20 All
Insurance 20-09.pdf
Ohio 4.15.20 Department of Bulletin 2020-09 Y Temporarily suspending original signature and notary requirements on https://insurance.ohio.gov/static/Legal/Bulletins/Documents/20 All
Insurance electronic filings. 20-09.pdf
Ohio 4.15.20 Department of Bulletin 2020-09 Y Conducting on-site examinations remotely, suspending in person https://insurance.ohio.gov/static/Legal/Bulletins/Documents/20 All
Insurance meetings. 20-09.pdf
Oklahoma 4.8.20 Insurance Department Financial Bulletin Y Notified insurers of 30 and 60 day extensions for filing financial https://www.oid.ok.gov/financial-bulletin-no-2020-02-fb-no- All
No. 2020-02 statements. 2020-02/
State Date Agency Document Title Order Request Notice Summary Link Line of Business
Oklahoma Insurance Department Y Created a CVID-19 landing page with information regarding: https://www.oid.ok.gov/covid-19/ All
Health Insurance
Worker’s Compensation
Business Interruption
General Liability
D&O Insurance
Event Cancelation
Travel Insurance
Oregon Division of Financial Y Created a landing page for issues related to COVID-19, including health https://dfr.oregon.gov/insure/health/understand/Pages/corona All
Regulation information, business interruption, travel insurance, auto insurance and virus.aspx
fraud.
Pennsylvania
Rhode Island
South Carolina 3.19.20 Department of Y Extended data call deadlines for carriers reporting to the following data https://www.doi.sc.gov/CivicAlerts.aspx?AID=243 P/C
Insurance calls; 1) SCDOI Hurricane Dorian Insurance Claim Data Call and, 2) SCDOI
Wind Pool Data Call.
South Carolina Department of Y SC DOI created a covid-19 landing page. https://www.doi.sc.gov/948/COVID-19 All
Insurance
South Dakota
Tennessee 4.13.20 Department of Bulletin 20-06 Y Allowing 30-60 day extensions on some statutory filings. https://www.tn.gov/content/dam/tn/commerce/documents/in All
Commerce and surance/bulletins/041320_COVID-
insurance 19_Filing_Flexability_Guidance_to_Carriers.pdf
Tennessee 4.8.20 Department of Y Issued notice to consumers to be alert for possible scams related to tax https://www.tn.gov/commerce/news/2020/4/8/tdci-joins-other- All
Commerce and payments and other malicious attempts to defraud people relating to agencies-to-warn-of-covid-19-economic-impact-payment-
Insurance COVID-19. scams.html
Texas 4.17.20 Department of Commissioner's Y Encouraged insurers to accept credit exceptions for consumers of personal https://www.tdi.texas.gov/bulletins/2020/B-0021-20.html P/C
Insurance Bulletin # B-0021- insurance products including property, auto, fire and allied lines.
20
Texas 3.27.20 Department of Commissioners Y Provided guidance for title insurers regarding e-signature. https://www.tdi.texas.gov/bulletins/2020/B-0013-20.html P/C
Insurance Bulletin # B0013-
20
Texas Department of Y Created a COVID-19 landing page with FAQ related to workers https://www.tdi.texas.gov/wc/information/coronavirus.html All
Insurance compensation coverage describing that an employee must be injured or
contracted an occupational disease as a result of their employment,
therefore, coverage would be determined on a case by case basis with the
employers insurance carrier.
Utah Department of Y Warned consumers of potential fraud related to recent stimulus. https://insurance.utah.gov/featured-news/dont-stimulate-fraud All
Insurance
Utah Office of the Insurance Y Urged consumers to beware of COVID-19 related car insurance scams. https://insurance.utah.gov/featured-news/beware-of-covid-19- P/C
Commissioner car-insurance-scams
Utah 4.8.20 Insurance Department Bulletin 2020-6 Y UID will continue to conduct on-site examinations while practicing social https://insurance.utah.gov/wp-content/uploads/2020- All
distancing. 6Signed.pdf
Utah Insurance Department Y Issued caution to drivers to be aware of potential for car accident scams https://insurance.utah.gov/featured-news/beware-of-covid-19- P/C
with fewer drivers on the road. car-insurance-scams
State Date Agency Document Title Order Request Notice Summary Link Line of Business
Vermont Department of Y Provided a landing page for consumer information related to COVID-19. https://dfr.vermont.gov/about-us/covid-19/consumer- All
Financial Regulation information
Virgin Islands 3.30.20 Division of Banking, Bulletin 2020-05 Y Extending statutory filing deadlines in limited circumstances and https://ltg.gov.vi/wp-content/uploads/2020/04/Bulletin-2020- All
Insurance and Financial requesting that they be filed electronically. 05-Electronic-Submission-and-Extension-of-Time-to-May-1-
Regulation 2020-to-File-Documents-that-are-Due-by-April-1-2020.pdf
Virgin Islands 4.8.20 Division of Banking, Bulletin 2020-08 Y Extending the use of OPTins to allow for electronic submission of licensing https://ltg.gov.vi/wp-content/uploads/2020/04/Bulletin-2020- All
Insurance and Financial and miscellaneous filings. 08-Electronic-Submissions-of-Additional-Filings-and-Filings-Fees-
Regulation Through-OPTins.pdf
Virginia 4.21.20 Commonwealth State Y Provided notice to companies of allowance of electronic signature for https://scc.virginia.gov/getattachment/18cdf624-5b1e-4dc3- P/C
Corporation surety bonds using specified language and electronic corporate seal. 852c-aaf83e592419/Surety-Bonds-Electronic-Signatures.pdf
Commission
Virginia Commonwealth State Y Issued guidance to consumers to send complaints via email. http://www.scc.virginia.gov/bfi/index.aspx All
Corporation
Commission
Washington 5.8.20 Office of the Insurance Y Offered guidance to consumers on CARES Act and relief from credit https://medium.com/commissioners-eye-on-insurance/cares- All
Commissioner scoring. act-brings-insurance-consumers-relief-from-credit-scoring-
5aac2adf97ee
Washington Office of the Insurance Y Urged consumers to beware of COVID-19 related car insurance scams. https://insurance.utah.gov/featured-news/beware-of-covid-19- P/C
Commissioner car-insurance-scams
Washington 3.25.20 Office of the Insurance Y Urged personal auto insurers to extend coverage to delivery drivers' https://www.insurance.wa.gov/news/kreidler-urges-auto- P/C
Commissioner personal vehicles. insurers-extend-coverage-delivery-drivers-personal-vehicles
Washington Office of the Insurance Y Issued guidance and updates to consumers regarding property and liability https://www.insurance.wa.gov/coronavirus-and-insurance- P/C
Commissioner insurance. property-and-liability
Washington Office of the Insurance Y Issued information regarding event cancellation insurance describing that https://www.insurance.wa.gov/coronavirus-and-event- P/C
Commissioner communicable disease is not typically covered but may be offered as an cancellation-insurance
endorsement. Encouraged people to ask their carriers if coverage is
available and to shop around.
Washington Office of the Insurance Y Created a State OIC landing page for all things related to Coronavirus. https://www.insurance.wa.gov/coronavirus-and-event- All
Commissioner cancellation-insurance
West Virginia 4.6.20 Offices of the Emergency Y Prohibited insurance representatives from engaging in door-to-door/in- https://www.wvinsurance.gov/Portals/0/pdf/pressrelease/20- All
Insurance Proceeding: 20- home business during the State of Emergency outside of specific EO-06%20-%20Door-to-Door%20Transactions.pdf?ver=2020-04-
Commissioner EO-06 conditions. 03-161554-463
West Virginia Offices of the Consumer Alert Y Issued consumer alert regarding scams related to COVID-19 including https://www.wvinsurance.gov/Portals/0/pdf/pressrelease/Anti- All
Insurance travel insurance. Fraud%20-%20Consumer%20Notice%20-
Commissioner %20March%202020.pdf?ver=2020-03-24-120026-347
State Date Agency Document Title Order Request Notice Summary Link Line of Business
Wisconsin 3.26.20 Department of Y Authorized use of remote notaries. http://www.wdfi.org/newsroom/press/2020/20200318_NewsR All
Financial Institutions elease_COVID-
19EmergencyGuidanceOnRemote%20Notarization_vFINAL.pdf
Wisconsin Office of the Y Issued guidance on premium tax payments following the IRS order https://www.revenue.wi.gov/Pages/TaxPro/2020/TaxDeadlines All
Commissioner of delaying the due date for federal 2019 tax filings from April 15 to July 15, ExtendedCOVID.pdf
Insurance 2020.
Wisconsin Office of the Y Created a landing page for issues related to COVID-19. https://oci.wi.gov/Pages/Regulation/Bulletin20200320Regulato All
Commissioner of ryRequirements.aspx
Insurance
Wyoming
*Note: State actions are characterized as orders when they state that
insurers are required, directed, or instructed to take an action. They
are characterized as requests when they ask, request, or encourage
insurers to take an action. Notices advise insurers, consumers, or
others of relevant information.
COVID-19 Resources
State Actions Related to Property and Casualty Insurance
As of:
13-May-20
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Alabama 4.29.20 Department of Bulletin No. Y Updates the March 25, 2020 bulletin (Bulleting 2020-03). Pre-licensing https://www.aldoi.gov/pdf/legal/ALDOI%20Bulletin%20No.%20 All
Insurance 2020-10 certificates which expire in March, April or May are extended 90 days past the 2020-10.pdf
expiration date. Proctoring and notary requirements are waived through the end
of May.
Alabama 4.14.20 Department of Y Guidance issued for temporary resident producer licenses. Apply through https://www.aldoi.gov/Licensing/TempProducerReq.aspx All
Insurance NIPR.com. Temporary resident producers must be sponsored and appointed.
Alabama 4.8.20 Department of Y Allowing AL residents otherwise qualified to be licensed as an insurance https://www.aldoi.gov/currentnewsitem.aspx?ID=1102 All
Insurance producer, except completing the producer examination, to be licensed
temporarily under the supervision of an insurance company for six months as a
Temporary Producer.
Alabama 3.25.20 Department of Bulletin No. Y Pre-licensing completion certificates set to expire in March or April are extended https://www.aldoi.gov/pdf/legal/ALDOI%20Bulletin%20No.%20 All
Insurance 2020-03 60 days past expiration date. Classroom CE classes may be provided via webinar. 2020-03.pdf
Proctoring requirements are waived through the end of April.
Alaska
Arizona 4.17.20 Department of Y Provisional producer licenses are available on NIPR.com starting on April 20, All
https://insurance.az.gov/governors-executive-order-2020-17-continuity-work-license-r
Insurance 2020.
Arizona 3.25.20 Department of Governor's Y Post-licensing exams do not need proctors. Department is developing process https://insurance.az.gov/governors-executive-order-2020-17- All
Insurance Executive for provisional licenses. continuity-work-license-requirements
Order 2020-
17
Arkansas 5.11.20 Department of Bulletin No. Y Issued notice regarding consumer complaint email address, claims settlement https://insurance.arkansas.gov/uploads/resource/documents/2 All
Insurance 22-2020 compliance and business continuity planning, regulatory filing deadlines, e- 2-2020.pdf
signatures, on-site department examinations, license renewals, and continuing
education.
Arkansas 3.27.20 Insurance Department Bulletin NO. Y Extended for 60 days beginning on March 11, 2020 producer licensing renewal https://insurance.arkansas.gov/uploads/resource/documents/1 All
11-2020 expirations. CE required to be completed by a producer's expiration date are not 1-2020.pdf
due until May 15, 2020.
California 4.3.20 Department of Y Issued notice of increased hours and operation of testing facilities for http://www.insurance.ca.gov/0250-insurers/0300- All
Insurance prelicensing exams, practicing social distancing and abiding by maximum insurers/0200-bulletins/bulletin-notices-commiss-
allowable people at each location. CDI is not issuing temporary licenses or opinion/upload/NoticePrelicensingReqCOVID-19.pdf
waiving the legal requirements for applicants to pass a qualifying exam or submit
fingerprints for background check.
Colorado 4.2.20 Department of Emergency Y Waives proctor requirements for continuing education exams and allows for the http://www.insurance.ca.gov/0250-insurers/0300- All
Insurance Regulation continuation of license and renewal deadlines during the COVID-19 outbreak in insurers/0200-bulletins/bulletin-notices-commiss-
20-E-04 Colorado. Producers and agencies will have 60 days to come into compliance opinion/upload/NoticePrelicensingReqCOVID-19.pdf
after expiration of the emergency order.
Colorado 4.1.20 Department of Y Testing centers reopening May 1, 2020. https://www.colorado.gov/pacific/dora/covid-19-and-insurance All
Insurance
Connecticut 4.9.20 Insurance Department Bulletin No. Y Extending licensing renewal dates until July 1, 2020. https://portal.ct.gov/-/media/CID/1_Bulletins/Bulletin-FS- All
FS-37 37.pdf?la=en
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Connecticut 4.21.20 Insurance Department Y Allowing temporary resident producer licenses. Must be appointed by an insurer. https://portal.ct.gov/CID/Public-Notices/Temporary-Insurance- All
License will expire 180 days from date of issue. License is convertible. Producer-License-April-21-2020
Connecticut 3.23.20 Insurance Department Y Extended renewal date for licenses that expire from March 24, 2020 to May 31, https://portal.ct.gov/CID/Public-Notices/Licensing-Renewal- All
2020 to June 30, 2020. CE compliance requirements that must be completed Notice-During-COVID-19
between March 24, 2020 to May 31, 2020 are extended to June 30, 2020. CE
classes that were offered in the classroom may be offered as a webinar.
Connecticut 3.19.20 Insurance Department Bulletin Y Requiring licensing applications to be filed through NAIC UCAA electronic https://portal.ct.gov/-/media/CID/1_Bulletins/Bulletin-FS- All
Number FS- applications at this time. Suspending fingerprinting, original signature and 36.pdf?la=en
36 notarization requirements until Jun 15, 2020 with required notification to the
CID.
Delaware
District of Columbia
Florida 4.17.20 Office of Insurance Y Allowing temporary resident producer licenses for health, life and personal lines. https://www.myfloridacfo.com/Division/Agents/documents/CF All
Regulation Must meet fingerprinting, criminal history and background checks. Must be ODirective2020_07InsuranceAgentLicensees.pdf
appointed by a sponsoring insurer. License shall expire six months after the date
it was issued. Licenses will cease being offered 14 days from the date after which
half the examination centers reopen or the emergency order expires.
Georgia 3.31.20 Office of Insurance and BULLETIN 20- Y Waived in-person CE requirements and extended CE deadline for agents through https://www.oci.ga.gov/ExternalResources/Announcements/Bul All
Safety Fire EX-6 May 31. letin-3312020-1214.pdf
Commissioner
Georgia 3.20.20 Office of Insurance and DIRECTIVE Y Directed new applicants for licensure to submit all necessary paperwork and https://www.oci.ga.gov/ExternalResources/Announcements/Dir All
Safety Fire 20-EX-5 complete testing when testing centers reopen to the public. ective-3202020-1057.pdf
Commissioner
Guam
Hawaii 5.7.20 Department of Y The deadline to renew licenses that expire on June 30, 2020 has been extended https://cca.hawaii.gov/blog/release-june-30-license-renewal- All
Commerce and to July 31, 2020. deadline-extended-to-july-31-2020/
Consumer Affairs
Hawaii 3.19.20 Department of MEMORAN Y Workers compensation adjuster licenses subject to renewal on April 16, will be https://cca.hawaii.gov/ins/files/2020/03/IC-Memo-2020- P/C
Commerce and DUM 2020- extended without examinations until 45 days after the examinations are made 2LIC.pdf
Consumer Affairs 2LIC available. Renewal fees must be paid and an explanation must be provided to
the Commissioner.
Hawaii 3.18.20 Department of MEMORAN Y Advised licensees and potential licensees to submit applications and remit https://cca.hawaii.gov/ins/files/2020/03/Commissioners-Memo- All
Commerce and DUM 2020- payment through nipr.com, reactivations must still be done in paper form sent re-New-Renew-React-Licenses-2020-1LIC.pdf
Consumer Affairs 1LIC to a physical address at the Insurance Division.
Idaho 4.6.20 Y Allowing provisional resident licenses for a period of 6 months. Applications https://doi.idaho.gov/DisplayPDF?ID=7753 All
should be submitted directly to the department. Information on provisional
examinations is available through the department.
Illinois Department of Y Suspended requirements for classroom education allowing for webinars or No link provided. All
Insurance distance learning. Suspended the 90 day limitation on temporary licenses during
the state of emergency. Suspended the requirement that the two part producer
licensing test be passed within 90 days of each other.
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Indiana 5.11.20 Department of Y Updated earlier communication license renewal applications and continuing https://www.in.gov/idoi/2611.htm All
Insurance education due on March 31, April 30, or May 31, 2020 have been extended to
June 4, 2020. As of May 1, 2020, testing vendor sites have been reopened.
Indiana 4.7.20 Department of Y License renewal applications and CE due on March 31 or April 30, 2020 have https://www.in.gov/idoi/2611.htm All
Insurance been extended to June 22, 2020. Examination sites are expected to reopen on
May 1. Licensees will have 90 days after reopening to take exams.
Iowa 4.9.20 Insurance Department Bulletin 20- Y IA residents may apply for a 90-day temporary individual producer license by https://iid.iowa.gov/documents/enforcement-orders-and- All
07 submitting a written request and subject to certain provisions. The license issued actions/in-the-matter-of-individual-resident-insurance-producer
under this order will expire on the last day of the 3rd full month following the
data of the license.
Iowa 3.25.20 Insurance Department Bulletin 20- Y Waiving in-person CE and moving expiration dates for licensure to the end of the https://iid.iowa.gov/documents/bulletin-20-05-0 All
05 Proclamation.
Kansas 4.29.20 Insurance Department Y The Pearson Vue Professional Centers in Kansas are open to those needing to https://insurance.ks.gov/documents/department/COVID19- All
take the Kansas Insurance Producer Exams. In addition, the Kansas Insurance FAQ.pdf
Department authorized Pearson Vue to open up its entire third-party vendor
network in Kansas and nationwide to offer the Kansas Insurance Producer
Exams. The Pearson Vue Professional Centers in Colorado, Iowa, Nebraska,
Missouri and Oklahoma will also be providing the Kansas Insurance Producer
Exams.
Kansas 4.2.20 Insurance Department Y Effective April 2, the department has authorized a third-party vendor to provide https://insurance.ks.gov/documents/department/COVID19- All
examination services in the Kansas City area. Appointments should be made FAQ.pdf
through Pearson Vue. Kansas will not be issuing automatic suspensions for
failure to complete CE but licensing requirements are not suspended. Virtual
examination monitors for CE courses are allowed.
Kansas Insurance Department Y Issued FAQ including information regarding issues of anti-fraud, business https://insurance.ks.gov/documents/department/COVID19- All
interruption, consumer assistance and licensing. Guidance provided that FAQ.pdf
licensing requirements have not been suspended at this time.
Kentucky 4.30.20 Department of Y Allowing temporary resident producer licenses. Must be appointed by a http://insurance.ky.gov/ppc/Documents/GuidanceTemporaryRe All
Insurance sponsoring insurer and complete background check information. Temporary sidentAgentLicensesforNewApplicants.pdf
licenses will be issued for a period of 180 days. Licenses will expire 60 days after
the state of emergency ends. Apply through NIPR.com with additional temporary
license from the department.
Kentucky 4.17.20 Department of Y Updated earlier guidance extending the deadline for compliance with CE http://insurance.ky.gov/PPC/static_info.aspx?static_id=156 All
Insurance examinations. Licensees will have sixty (60) days following the end of the state
of emergency to complete continuing education requirements.
Louisiana 4.17.20 Department of Emergency Y Producer and adjuster licenses that expire on April 30, 2020 are extended to http://www.ldi.la.gov/docs/default- All
Insurance Rule 44 May 12, 2020. source/documents/legaldocs/rules/rule44-cur-
extensionofrenewalda.pdf?sfvrsn=8b494f52_6
Louisiana 4.6.20 Department of Emergency Y Issued ER 43 to allow temporary licenses for adjusters except as a public adjuster https://ldi.la.gov/docs/default- P/C
Insurance Rule 43 and subject to certain provisions. Temporary licensure expires on May 15 and source/documents/legaldocs/rules/rule43-cur-
may be converted to a permanent license by completion of all prerequisite temporarylicensingof
requirements of a license.
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Louisiana Department of Emergency Y Issued ER 38 to allow temporary licenses for producers who have taken an https://ldi.la.gov/docs/default- All
Insurance Rule 38 approved pre-licensing course and would be eligible to sit for a test. All source/documents/legaldocs/rules/rule38-cur-
temporary licenses expire on May 15 and may be converted to a permanent temporarylicensingof
license by completion of all prerequisite requirements of a license.
Maine 4.15.20 Bureau of Insurance Y Allowing temporary licensure for resident producers. Applications must be faxed, https://www.maine.gov/pfr/insurance/legal/bulletins/index_by All
mailed or emailed to the Bureau. Temporary producer must have a licensed _number.html
sponsor and must be appointed by an insurer. License remains in effect until 90
days after testing centers are reopened but no more than 180 days.
Maine Bureau of Insurance Y Issued FAQ regarding temporary producer licenses. https://www.maine.gov/pfr/insurance/faq/temporary_resident All
_producer_license.html
Maine Bureau of Insurance Bulletin 445 Y Allowing temporary licenses to applicants who meet the requirements for https://www.maine.gov/tools/whatsnew/index.php?id=238403 All
licensure except successful completion of an examination subject to conditions. 4&topic=INS-
Bulletins&utm_content=&utm_medium=email&utm_name=&ut
m_source=govdelivery&utm_term=&v=boi-template2017
Maine 3.25.20 Department of Y Issued guidance that classroom continuing education courses may be provided https://www.maine.gov/pfr/insurance/covid19_cornoavirus/pdf All
Professional & Financial via webinar. Remote proctoring is allowed for exams. Resident producers and s/licensing_and_continuing_education_updates_related_to_cov
Regulation Bureau of consultants whose CE compliance period ends March 31, 2020 to April 30, 2020 id-19.pdf
Insurance are granted an extension until May 31, 2020.
Maryland 4.29.20 Insurance Y Testing centers for examinations will be open in Maryland beginning May 1, https://insurance.maryland.gov/Pages/newscenter/NewsDetails All
Administration 2020. .aspx?NR=2020270
Maryland 3.19.20 Insurance Y Created a FAQ document specific to issues concerning producer licensing. https://insurance.maryland.gov/Documents/newscenter/MIA- All
Administration Producer-Licensing-COVID-FAQ.pdf
Maryland 3.12.20 Governor Order Y Extended deadline for license renewals to 30 days after State Emergency order is https://governor.maryland.gov/wp- All
lifted. content/uploads/2020/03/Licenses-Permits-Registration.pdf
Massachusetts 4.29.20 Commonwealth of Bulletin Y Allowing temporary resident producer licenses. Must be appointed by a https://www.mass.gov/doc/bulletin-2020-14-temporary- All
Massachusetts 2020-14 sponsoring insurer. Licenses expire 90 days after state of emergency is lifted or individual-insurance-producer-licenses-during-the-covid-
180 days from date of issue. Can be converted. Apply through the department 19/download
on paper until online option is available through NIPR
Massachusetts 4.15.20 Commonwealth of Y Created FAQ on individual producer licensing. https://www.mass.gov/doc/frequently-asked-questions-during- All
Massachusetts covid-19-coronavirus-public-health-crisis-individual/download
Massachusetts 4.3.20 Commonwealth of Bulletin Y Encouraged CE providers to offer online courses for prelicensing and CE. https://www.mass.gov/doc/bulletin-2020-12-individual- All
Massachusetts 2020-12 Licensing exams have been delayed until further notice. insurance-licensing-during-the-covid-19-coronavirus-health-
crisis/download
Massachusetts 3.18.20 Commonweath of Order Y Extended expiring professional licenses issued by state agencies to 90 days after https://www.mass.gov/doc/march-18-2020-professional- All
Massachusetts the termination of the order, not specific to producer licensing. licensure-order/download
Michigan 4.22.20 Department of Bulletin Y Rescinded and replaced Bulletin 2020-15-INS addressing requirements for https://www.michigan.gov/documents/difs/Bulletin_2020-20- All
Insurance and Financial 2020-20-INS temporary producer licenses. INS_688299_7.pdf
Services
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Michigan 4.13.20 Department of Bulletin Y Temporary resident producer licenses shall be issued for a period of 90 days or https://www.michigan.gov/documents/difs/Bulletin_2020-20- All
Insurance and Financial 2020-15- no later than 30 days following the end of the emergency but no longer than 180 INS_688299_7.pdf
Services INS, days. Temporary resident producers must have a sponsoring insurer. Applicants
Rescinded should use NIPR.com but applications for the sponsoring insurer are available
and through the state.
replaced
with Bulletin
20202-20-
INS
Michigan 4.3.20 Department of Y Created FAQ for CE providers allowing CE approved for classroom courses to be https://www.michigan.gov/documents/difs/Education_Provider All
Insurance and Financial offered via webinar, subject to completion of certain requirements. s_Update_684253_7.pdf
Services
Minnesota 4.27.20 Department of Regulatory Y Extended renewal deadlines for producers and adjustors from March 31, 2020 to http://mn.gov/commerce-stat/pdfs/regulatory-guide-20-21-22- All
Commerce Guidance 20- May 31, 2020. extension-for-renewals.pdf
01, 20-02
(Updated)
Minnesota 4.24.20 Department of Y Allowing temporary resident producer licenses. Licenses are valued for 180 days http://mn.gov/commerce-stat/pdfs/regulatory-guide- All
Commerce and licensee must have an appointed sponsor. temporary-producer-licensing.pdf
Minnesota 4.15.20 Department of Y Allowing temporary licenses electronically as soon as possible. http://mn.gov/commerce-stat/pdfs/temporary-license- ALL
Commerce process.pdf
Minnesota 3.30.20 Commerce Department Regulatory Y Issued temporary procedures for CE submission and temporarily waiving the http://mn.gov/commerce-stat/pdfs/comm-reg-guidance-20- All
Guidance, requirement for courses to be submitted at least 30 days before the proposed 03.pdf
20-03 initial course offerings.
Minnesota 3.30.20 Commerce Department Regulatory Y Issued temporary, emergency relief in regard to March and April license http://mn.gov/commerce-stat/pdfs/comm-reg-guidance-20- All
Guidance 20- renewals related to Third Party Administrator (TPA) license renewals. 14A.pdf
14A
Minnesota 3.30.20 Commerce Department Guidance 20- Y Providing temporary relief to March license renewals and insurance license http://mn.gov/commerce-stat/pdfs/comm-reg-guidance-20- All
01, 20-02, reinstatements. Insurance producers and adjusters with renewal deadlines of 01.pdf
20-04 March 31, 2020 have until April 30,2020 to complete all renewal requirements
including continuing education and fees.
Minnesota 3.25.20 Commerce Department Y Notified licensees that testing centers are closed for CE and relicensing exams. https://mn.gov/commerce/licensees/ All
Extended the deadline for insurance producers and adjusters due to renew
licenses by March 31 to April 30
Mississippi 4.14.20 Insurance Department Bulletin Y Extended deadlines for license renewal fees. http://www.mid.ms.gov/legal/bulletins/20207bul.pdf All
2020-7
Mississippi 4.7.20 Insurance Department Bulletin Y Allowing initial insurance producer applicants who have completed all pre- http://www.mid.ms.gov/legal/bulletins/20206bul.pdf All
2020-6 licensing requirements except for the pre-licensing state examination, who are
now unable to sit for the examination due to COVID-19, to receive a temporary
insurance producer license. The temporary license is effective for 180 days,
during which time these licensees shall have the opportunity to take and pass
their pre-licensing state examination in order to receive an insurance producer
license.
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Mississippi 4.7.20 Insurance Department Bulletin Y Allowing initial insurance producer applicants who have completed all pre- http://www.mid.ms.gov/legal/bulletins/20206bul.pdf All
2020-6 licensing requirements except for the pre-licensing state examination, who are
now unable to sit for the examination due to COVID-19, to receive a temporary
insurance producer license. The temporary license is effective for 180 days,
during which time these licensees shall have the opportunity to take and pass
their pre-licensing state examination in order to receive an insurance producer
license.
Mississippi 4.1.20 Insurance Department Bulletin Y Mississippi insurance producers, adjusters and bail bondsmen whose CE http://www.mid.ms.gov/legal/bulletins/20205bul.pdf All
2020-5 compliance periods end in March, April, May, or June 2020, should timely
contact the MID requesting an extension for completing CE requirements in
order to meet license requirement for renewals. This includes Mississippi
nonresident adjuster with Mississippi as the Designated Home State. The MID
will work with these licensees to ensure that they are given an appropriate
opportunity to meet their CE requirements. MID is also allowing initial applicants
who have completed all pre-licensing requirements except the state exam, to
receive a temporary insurance producer license.
Missouri 4.13.20 Department of Insurance Y Allowing temporary licenses without completion of final exam. Temporary https://insurance.mo.gov/laws/bulletin/documents/Temporary All
Commerce and Bulletin 20- licenses are valid for 90 days from date of issuance. After passing the final exam ProducerBulletin20-09.pdf
Insurance 09 a temporary license may be converted to a regular producer license good for
two years.
Montana
Nebraska 5.1.20 Department of Y Announced re-opening of some producer licensing test centers. Virtual testing is https://doi.nebraska.gov/sites/doi.nebraska.gov/files/doc/Reop All
Insurance still available. eningPrometricTestingCenters.pdf
Nebraska 3.31.20 Department of Y Issuing new temporary producer licenses valid for 90 days that will discontinue https://doi.nebraska.gov/sites/doi.nebraska.gov/files/doc/Temp All
Insurance at such time as Prometric testing becomes available. oraryResidentProducerLicenseandSupplemental%20Info_0.pdf
Nebraska 3.23.20 Department of Notice Y Resident licenses expiring in March or April may be granted a 90-day extension https://doi.nebraska.gov/sites/doi.nebraska.gov/files/doc/Prod All
Insurance of the CE requirement. Must request an extension from the DOI. Proctor ucerLicensingInformationCoronavirus.pdf
requirements for self-study are waived until July 31, 2020.
Nevada 4.28.20 Division of Insurance Y Third party testing centers are now offering exams on a reduced schedule and http://doi.nv.gov/Licensing/ All
capacity.
Nevada 4.27.20 Division of Insurance Y Announced use of alternate test centers available with safety measures in place http://doi.nv.gov/uploadedFiles/doinvgov/_public- All
to prevent the spread of COVID-19. documents/News-Notes/Temporary_Licensing_Statement.pdf
Nevada 4.1.20 Division of Insurance Y Approved classroom courses to be provided via webinar. Waived the exam- http://doi.nv.gov/Licensing/ All
proctoring requirement for self-study classes.
New Jersey 5.4.20 Department of Banking Bulletin No. Y Implemented a process for issuing temporary licenses to eligible individuals https://www.nj.gov/dobi/bulletins/blt20_21.pdf All
and Insurance 20-21 seeking to become insurance producers during the COVID-19 pandemic.
New Jersey 5.1.20 Department of Banking Bulletin No. Y Granted a 3 month extension for insurance producers with licenses expiring May https://www.nj.gov/dobi/bulletins/blt20_20.pdf All
and Insurance 20-20 31, 2020.
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
New York 3.25.20 Department of Insurance Y Issued notice that DFS will suspend the expiration of licenses for all individual https://www.dfs.ny.gov/industry_guidance/circular_letters/cl20 P/C
Financial Services Circular producers for the next 60 days and waive any late fees resulting from, and 20_09
Letter No. 9 accruing during, this suspension period. Suspended the requirement that a
(2020) monitor be present to complete producer continuing education and pre-licensing
course exams online during this 60-day period.
North Carolina 4.17.20 Department of Y Issued notice to insurance agents of temporary licensing procedures while https://files.nc.gov/doi/documents/agent-services/temporary- All
Insurance testing centers are closed. licensing-with-pearson-vue-initiatives.pdf
North Carolina 4.3.20 Department of Y Issued notice that NCDOI is unable to issue temporary licenses or add new lines https://files.nc.gov/doi/documents/agent-services/licensing- All
Insurance of authority to existing licensees at this time, All N.C. licensed insurance and-education-of-north-carolina-resident-producers-and-
producers and adjusters whose Continuing Education (CE) compliance period adjusters-covid-19-memo-04.03.2020.pdf
expires in March, April or May 2020 will be granted an extension through June
30, 2020, and All Insurance CE courses previously approved for classroom
delivery by licensed CE providers can be offered via webinar without requiring
the Insurance CE provider to refile the courses for a different presentation
method with Prometric.
North Carolina 3.19.20 Department of Y Issued notice that there will be a delay in issuing new licenses as fingerprinting is https://files.nc.gov/doi/documents/agent-services/covid-19- All
Insurance not available at this time. Issued notice that licensees whose compliance period memo-03.19.2020.pdf
in ends March, April, or May will be granted an extension through June 30th to
complete CE requirements.
North Dakota 4.22.20 Insurance Department For licenses that expire April 30, 2020, CE reporting is extended to May 31, 2020. https://www.nd.gov/ndins/sites/www/files/documents/Bulletin All
License renewal deadlines are not extended. s/2020/Bulletin%202020-
9%20Continuing%20Education%20Requirements%20-
%20COVID-19.pdf
North Dakota 4.20.20 Insurance Department Y Allowing remotely proctored licensing examinations. https://www.nd.gov/ndins/news/insurance-commissioner- All
announces-availability-online-producer-licensing-testing
North Dakota 3.25.20 Insurance Department Bulletin Y Issued notice that licensees whose license expiration date is March 31, 2020 will https://www.nd.gov/ndins/sites/www/files/documents/Bulletin All
2020-7 have an extension to report CE credits until April 30, 2020. Although the CE s/2020/Bulletin%202020-7%20CE%20Requirements%20-
compliance deadline is extended, the license renewal deadline remains the %20COVID-19.pdf
same.
Ohio 4.15.20 Department of Bulletin Y Allowing temporary licenses for resident producers effective and continuing https://insurance.ohio.gov/static/Legal/Bulletins/Documents/20 All
Insurance 2020-08 through the stay at home order. Apply through NIPR.com. Must have a 20-08.pdf
sponsoring insurer and license will not be valid for more than 180 days. Can be
converted to a resident license.
Oklahoma 5.1.20 Y Licensing exam centers have been reopened. Temporary licenses are still https://www.oid.ok.gov/specialnotice050120/ All
available until May 14, 2020 when the need will be reevaluated.
Oklahoma 3.26.20 Insurance Department Y Allowing temporary resident producer and apprentice adjuster licenses, effective https://www.oid.ok.gov/temporary-producer-and-apprentice- All
for 30 days following the end of the emergency order. Applications must be adjuster-licenses-process/
completed and approved directly through the Oklahoma Insurance Department.
Oklahoma 3.20.20 Insurance Department Y Allowing education providers to offer classroom training via webinar with https://www.oid.ok.gov/special-notice-to-oklahoma-insurance- All
permission from the department. professionals/
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Oklahoma 3.20.20 Insurance Department SECOND Y Froze license cancellations for all licensed entities issued by any agency, board or https://www.sos.ok.gov/documents/executive/1916.pdf All
AMENDED commission within the State set to expire from the date of the emergency
EXECUTIVE declaration through its termination. Licenses extended during the Order will
ORDER 2020- expire 14 days following the withdrawal or termination of the Order.
7
Oregon
Pennsylvania 4.22.20 Insurance Department Notice Y Allowing temporary producer licenses. Applicants must have a sponsoring https://www.insurance.pa.gov/Regulations/Laws%20Regulation All
Number insurer and an appointment. Fingerprinting and background checks must be s/Documents/COVID-19%20Notice%20-
2020-12 completed. The temporary license is valid for 180 days from the data of %20Temporary%20Licensing%204-22-2020.pdf
issuance. The temporary license may be converted.
Pennsylvania 4.1.20 Insurance Department Y Extended license renewal deadline for licenses expiring on March 31, 2020. https://www.insurance.pa.gov/Licensees/Pages/default.aspx All
Licenses expiring on March 31 will remain active until further notice.
Pennsylvania 4.1.20 Insurance Department Y Extended license renewal deadline for licenses expiring on March 31, 2020. https://www.insurance.pa.gov/Licensees/Pages/default.aspx All
Licenses expiring on March 31 will remain active until further notice.
Pennsylvania 3.19.20 Insurance Department Notice Y Extended the licensing renewal deadline and temporarily waiving CE https://www.insurance.pa.gov/Regulations/Laws%20Regulation All
Number requirements for licensees impacted by extenuating circumstances related to s/Documents/Producer%20Notice%20Final%203-19.pdf
2020-06 COVID-19. Encouraged licensees to renew licenses and complete CE
requirements electronically.
Rhode Island 4.17.20 Department of Business Insurance Y Allowing temporary resident insurance producer licenses. Licenses expire 180 https://dbr.ri.gov/documents/news/insurance/InsuranceBulleti All
Regulation Bulletin days from the date of issue. Must have a sponsoring insurer. May be converted n2020-6.pdf
2020-6 to a regular producer license if examination and background qualifications are
met within the 180 days.
Rhode Island 3.19.20 Department of Business Insurance Y Extended expiration dates for licensing of insurance producers, motor vehicle https://dbr.ri.gov/documents/news/insurance/InsuranceBulleti All
Regulation Bulletin damage appraisers, company/independent adjusters, public adjusters, surplus n2020-3.pdf
Number lines brokers, title, reinsurance intermediaries, and life settlement brokers from
2020-3 March 31 to April 30.
South Carolina 4.2.20 Department of Bulletin Y Allowing temporary licenses for resident applicants meeting the requirements https://www.doi.sc.gov/DocumentCenter/View/12707/Bulletin- All
Insurance Number for licensure without testing or fingerprinting. Licenses will be issued for a period 2020-03
2020-03 of 180 days and will be active during the COVID-19 state of emergency.
Applicants should apply on paper directly through the Department. License
renewal deadlines from March through May are extended 90 days from the
original deadline. In person proctoring requirements for CE are waived.
South Dakota 4.17.20 Department of Labor Bulletin 20- Y Allowing temporary licenses beginning 4.2.20 until the end of COVID-19 subject https://dlr.sd.gov/insurance/bulletins/bulletin_20_03_temporar All
and Regulation 03 to certain conditions. y_insurance_producer_license.pdf
Tennessee 4.24.20 Department of Y Allowing temporary resident licenses. Licenses expire in 180 days and can be https://www.tn.gov/content/dam/tn/commerce/documents/in All
Commerce and converted. Fingerprints are required. Licensee must have a sponsoring insurer surance/bulletins/042420_April_2020_Temporary_Licensing_Bu
Insurance but appointments are not required. lletin.pdf
Tennessee 4.24.20 Department of Y Advised producers of actions taken by DOI to process producer licenses and https://www.tn.gov/content/dam/tn/commerce/documents/in All
Commerce and address issues related to third-party vendors. surance/bulletins/042420_April_2020_Temporary_Licensing_Bu
Insurance lletin.pdf
Texas 5.11.20 Department of Y Sponsors for temporary licenses are responsible for the acts of the licensee; are https://www.tdi.texas.gov/bulletins/2020/B-0026-20.html All
Insurance expected to review the applicant’s background for suitability for licensure; and
are expected to monitor behavior and provide required training.
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Texas 3.24.20 Department of Y Issuing temporary agent licenses without required testing or additional fees. https://www.tdi.texas.gov/news/2020/tdi03242020.html All
Insurance Training and temporary applications should be completed online. Temporary
licenses will remain active until further notice. For those with licenses set to
expire in March or April, TDI will extend the time to renew a license by two
month and waive late fees. Also allowing agents more time to complete CE.
Texas 3.24.20 Department of Commission Y Allowing temporary licenses without testing or additional fees. License renewals https://www.tdi.texas.gov/bulletins/2020/B-0008-20.html All
Insurance er’s Bulletin have been extended by two months and late fees have been waived. Licensees
# B-0008-20 are granted additional time to complete CE requirements.
Utah 4.21.20 Department of Order 2020- Y Established standards and a process for issuing a temporary producer license. https://insurance.utah.gov/wp- All
Insurance 1 content/uploads/LicensingBulletin.pdf
Vermont 3.13.20 Department of Y Asking Workers Compensation Adjusters unable to complete CE requirements to P/C
Financial Regulation apply for an extension through the DFR.
Virgin Islands
Virginia 4.28.20 Commonwealth State Y Extended licensing renewal dates until July 31, 2020 for producers whose https://www.insurance.wa.gov/sites/default/files/2020-04/r- All
Corporation licenses expire between March 1 and June 30. Producers who paid a late fee for 2020-03-cr-103e.pdf
Commission a license renewal during this period may be eligible for a refund of the fee.
Allowing more insurance producers to access online CE by waiving the 20-day
waiting period for education providers to convert training online. extended the
expiration date of pre-licensing and insurance test results through July 31 for
producers whose exam expiration dates were March 23 or later.
Virginia 4.24.20 Commonwealth State Y Agent licensing exams may be taken online, effective June 1, 2020. ProProctor https://www.scc.virginia.gov/getattachment/8837e4df-45d5- All
Corporation from Prometric will be used for online exams. 4dc9-a5c3-995a08624631/Announcement-Agent-Licensing-
Commission Online-Exams.pdf
Virginia 4.24.20 Commonwealth State Y Testing centers will be open for examinations beginning May 1, 2020. https://scc.virginia.gov/pages/Bureau-of-Insurance All
Corporation
Commission
Virginia 3.17.20 Commonwealth State Y Extended time period to provide education documentation from 30 days to 90 http://www.scc.virginia.gov/boi/pro/index.aspx All
Corporation days due to education providers closing in person testing centers.
Commission
Washington 4.28.20 Office of the Insurance Y Extended producer licensing expiration deadlines. Licenses expiring between https://www.insurance.wa.gov/sites/default/files/2020-04/r- All
Commissioner March 1 and June 30, 2020 are extended until July 31, 2020. 2020-03-cr-103e.pdf
Washington Office of the Insurance Y Provided guidance to CE providers for converting in person courses to webinar. https://www.insurance.wa.gov/covid-19-emergency-rules- All
Commissioner continuing-education-ce-providers
Washington Office of the Insurance Y Provided guidance to licensees and first-time applicants for producer licensing https://www.insurance.wa.gov/covid-19-emergency-rules- All
Commissioner requirements during COVID-19. licensees
Washington 3.15.20 Office of the Insurance Y Expediting education providers requests for approval of classroom CE courses to https://www.insurance.wa.gov/license-exams-vendor All
Commissioner be officer via webinar.
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Washington 3.1.20 Office of the Insurance Y Allowing remote testing of insurance exams for most individual resident lines. https://www.insurance.wa.gov/license-exams-vendor All
Commissioner The tests require the applicant to have a modern computer, web cam and
sufficient internet speed at home. This option eliminates the requirement for an
individual to drive to a physical location (which could be shut down). This saves
the applicant time and money and further advances the goal of social distancing.
West Virginia 3.30.20 Offices of the Insurance Y Pre-licensing certificates have been extended from 4 months to 6 months. https://www.wvinsurance.gov/Divisions/Licensing All
Commissioner
West Virginia 3.18.20 Offices of the Insurance Emergency Y Ordered applicants of emergency adjuster licenses to complete the emergency https://www.wvinsurance.gov/Portals/0/pdf/pressrelease/20- All
Commissioner Proceeding: insurance adjuster licensing application online and submit the completed EO-04%20-%20Emergency%20Insurance%20Adjusters%2003-24-
20-EO-04 application via email. 2020.pdf?ver=2020-03-24-111733-120
West Virginia 3.17.20 Offices of the Insurance WEST Y Issuing temporary producer licenses to applicants, on a case-by-case basis, https://www.wvinsurance.gov/Portals/0/pdf/20- All
Commissioner VIRGINIA without requiring testing or fingerprinting, where it is determined that applicants 06_Temporary_Producer_Licensing.pdf?ver=2020-03-18-
INSURANCE are unable to complete the requisite testing or obtain fingerprinting due to third- 084451-700
BULLETIN party vendor operations suspensions or closures. Such temporary licenses will
No. 20 – 06 only be issued to applicants who will, when licensed, engage in the business of
insurance while employed by an existing agency, brokerage or insurer and under
the direct supervision of a producer who is currently licensed and in good
standing with the Commissioner.
Wisconsin 4.22.20 Department of Y Released notice that agent licensing exams bay be taken online with a remote https://oci.wi.gov/Pages/PressReleases/20200422RemoteProct All
Financial Institutions proctor. oring.aspx
Wisconsin 3.19.20 Office of the Bulletin, Y Classroom education courses can be offered online. Proctors are not required https://oci.wi.gov/Pages/Regulation/Bulletin20200319OnlineCo All
Commissioner of March 19, for certain courses, an online personal attestation is sufficient for continuing urses.aspx
Insurance 2020 education. Continuing education requirements are waived for licenses that
expire on March 31 and cannot complete online courses.
Wyoming 3.23.20 Department of Y Waiving late fees for producers diagnosed with COVID-19 who are unable to http://doi.wyo.gov/licensing All
Insurance renew their license. Requests must be made directly to the department.
*Note: State actions are characterized as orders when they state
that insurers are required, directed, or instructed to take an
action. They are characterized as requests when they ask,
request, or encourage insurers to take an action. Notices advise
insurers, consumers, or others of relevant information.
COVID-19 Resources
State Actions Related to Property and Casualty Insurance
As of:
13-May-20
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Alabama 4.8.20 Department of Bulletin No. Y Urged insurers to consider an immediate reduction in premium to reflect https://www.aldoi.gov/pdf/legal/ALDOI%20Bulletin%20No.%20 P/C
Insurance 2020-06 reduced exposure via premium credit or returned premium. May be 2020-06.pdf
implemented immediately.
Alabama 3.30.20 Department of Bulletin No. Y Recommend that insurers relax due dates for premium payments; extend https://www.aldoi.gov/pdf/legal/ALDOI%20Bulletin%20No.%20 All
Insurance 2020-05 grace periods, waive late fees and penalties, allow premium payment plans, 2020-05.pdf
and expand auto coverage to allow personal vehicles to be covered while
delivering food, medicine or other essential services for commercial
services.
Alaska 4.16.20 Department of Order R20- Y Amended R20-04 prohibiting carriers from terminating insurance contracts https://www.commerce.alaska.gov/web/Portals/11/Pub/INS_R All
Insurance 07 due to non-payment. Expires June 1, 2020. 20-03.pdf
Alaska 4.15.20 Department of Order R20- Y Allowing insurers to let policyholders self-audit and self-report changes in https://www.commerce.alaska.gov/web/Portals/11/Pub/INS_R P/C
Insurance 03 their exposure or risk profile. Insurers may adjust premiums accordingly, or 20-03.pdf
may adjust premiums on broadly averaged estimates of exposure
reduction. Prospective reductions in premium will not be considered a
rebate or unfair discrimination as long as reasonably and consistently
applied.
Alaska 3.20.20 DOI Bulletin 20- Y Encouraged insurers to allow self-auditing and self-reporting in lieu of https://www.commerce.alaska.gov/web/Portals/11/Pub/INS_B P/C
10 physical audits and to allow for premium adjustments to represent to 20-10.pdf
exposure bases.
Alaska 3.18.20 DOI Bulletin 20- Y Prohibited carriers from terminating insurance contracts due to non- https://www.commerce.alaska.gov/web/Portals/11/Pub/INS_B All
08 payment and allowing continuing insurance coverage. The DOI will work 20-08.pdf
with carriers to minimize the regulatory effects of such an extension,
specifically financial review requirements. The extension of the grace
period does not eliminate the obligation to pay the premium, but limits
policy cancellation for late payment and waives all late fees.
Arizona 4.16.20 Department of Bulletin No. Y Encouraged insurers to work with insureds to ensure continuity of All
https://insurance.az.gov/sites/default/files/documents/files/DOI%20Regulatory%20Bul
Insurance 2020-04 coverage and provide additional time for insureds to complete policy
provisions.
Arkansas 5.11.20 Department of Bulletin No. Y Issued notice regarding consumer complaint email address, claims https://insurance.arkansas.gov/uploads/resource/documents/2 All
Insurance 22-2020 settlement compliance and business continuity planning, regulatory filing 2-2020.pdf
deadlines, e-signatures, on-site department examinations, license
renewals, and continuing education.
Arkansas 4.9.20 Department of Bulletin No. Issued a suspension of on-site audits by title insurers for 60-days from https://insurance.arkansas.gov/uploads/resource/documents/1 P/C
Insurance 16-2020 beginning with the date Executive Order 20-03 was signed. 6-2020.pdf
Arkansas 3.27.20 Department of Bulletin No. Y Issued a 60-day moratorium on the cancellation/non-renewal of personal https://insurance.arkansas.gov/uploads/resource/documents/1 P/C
Insurance 12-2020 lines insurance policies and directs all insurers and regulated entities that 2-2020.pdf
personal lines insurance policies remain in effect from March 11, 2020 until
such time as the Executive Order 20-03 expires.
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Arkansas 4.14.20 Department of Bulletin 18- Y Advised insurers to make filings electronically, the Department will https://insurance.arkansas.gov/uploads/resource/documents/1 All
Insurance 2020 consider extensions upon request, filings that must be submitted in hard 8-2020.pdf
copy should be filed electronically and required signatures and notarization
are waived temporarily. On-site examinations will be conducted
electronically.
Arkansas 3.20.20 Insurance Department Bulletin No. Y The Department would expect companies to continue to adjust claims as https://insurance.arkansas.gov/uploads/resource/documents/6- All
6-2020 expeditiously as possible and to use remote adjustment options such as 2020.pdf
such as telephone, email, facsimile, mobile applications, satellite imagery
or 3D mapping. The Department issued a sixty (60) day moratorium on the
cancellation/non-renewal of insurance policies for the non-payment of
premiums for Arkansans diagnosed with/positively tested for COVID-19.
California 4.9.20 Department of Y Requested that insurers not deny claims under personal auto policies while http://www.insurance.ca.gov/0250-insurers/0300- P/C
Insurance delivering on behalf of a CA essential business impacted by COVID-19. insurers/0200-bulletins/bulletin-notices-commiss-
opinion/upload/Notice-CoverageDeliveryDrivers.pdf
California 4.3.20 Department of Y Notified insurers that they should not attempt to enforce policy or http://www.insurance.ca.gov/0400-news/0100-press- All
Insurance statutory deadlines on policyholders until ninety (90) days after the end of releases/2020/release035-2020.cfm
the statewide “state of emergency” or other “state of emergency” that
impacts a specific policyholder.
California 3.18.20 Department of Notice Y Requested insurers to offer 60-Day Insurance Premium Grace Period Due http://www.insurance.ca.gov/0400-news/0100-press- All
Insurance to COVID-19 Outbreak. releases/2020/upload/nr030-
BillingGracePeriodNotice03182020.pdf
California 3.18.20 Department of Notice Y Encouraged insurers to refrain from using the expiration of policyholders’ http://www.insurance.ca.gov/0400-news/0100-press- P/C
Insurance drivers licenses or vehicle registrations for 60 days from March 16, 2020, releases/2020/upload/nr030DriversLicenseRegistration0318202
for any of the following reasons: • To affect a driver’s ability to secure and 0.pdf
maintain auto insurance coverage; • To affect a driver’s eligibility for a
Good Driver discount; • To determine eligibility for a California Low Cost
Automobile policy;• To impact the rates charged to any driver.
Colorado 3.27.20 Department of Bulletin No. Y The Division directs all insurance companies issuing coverage to personal https://drive.google.com/file/d/1LkOHSK3lnHyL_bUXdFM7Rjx5 P/C
Insurance B-5.38 and commercial policyholders to make reasonable accommodations to cRZ4ndt7/view
prevent individuals and businesses from losing coverage due to
cancellation for the non-payment of premium during this unprecedented
time.
Reasonable accommodations should include, but not be limited to:
1. Extension of premium grace periods;
2. Waiver of late payment fees;
3. A moratorium on cancellations for non-payment;
4. Defer any non-renewal underwriting actions; and,
5. Provide a continuation of coverage for any expiring policy.
Such accommodations should be available to the policyholder, and clearly
explained on the insurer’s website, for as long as the Orders are in effect or
until the Bulletin is rescinded, whichever is later.
Colorado 3.26.20 Department of Emergency Y Issued regulation to ensure restaurant employees are able to continue to https://drive.google.com/file/d/1KGtDaXjViNN2DwT2gnydbHQ All
Insurance Regulation work by using their own insured personal automobiles for commercial food ObXs7XoZM/view
20-E-03 delivery for the duration of the crisis.
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Connecticut 4.6.20 Insurance Department Y Called on insurers to consider lowering personal vehicle premiums and https://portal.ct.gov/CID/Public-Notices/Notice-April-6-of-2020- P/C
adjust commercial hired and non-owned auto insurance in light of the Covid-19
disruption caused by the COVID-19 pandemic.
Connecticut 4.2.20 Insurance Department Y Issued guidance regarding insurer communication with insureds concerning https://portal.ct.gov/CID/Public-Notices/Governor-Executive-7S- All
60 day grace period for premium payment. Guidance
Connecticut 3.26.20 Insurance Department Bulletin IC- Y Urged personal auto/motorcycle carriers to consider implementing an https://portal.ct.gov/-/media/CID/1_Bulletins/Bulletin-IC- P/C
41 endorsement where necessary, broadening coverage for those using their 41.pdf?la=en
personal vehicle/motorcycle for commercial purposes when delivering
needed goods during the pandemic. The Department will expedite
approval of endorsements broadening personal auto/motorcycle as
outlined.
Connecticut 3.24.20 Insurance Department Bulletin Y Advised insurers to provide 60-day grace period for premium payment and https://portal.ct.gov/-/media/CID/1_Bulletins/Bulletin-IC- All
Number IC- take steps to ensure that customers have the ability to make prompt 40.pdf?la=en
40 insurance payments including offering online or alternative payment
methods.
Delaware 4.7.20 Department of Y Encouraged auto insurers to enact consumer-friendly policies such as https://news.delaware.gov/2020/04/07/consumer-friendly- P/C
Insurance premium paybacks and elimination of commercial exclusions for the auto-insurer-actions-will-give-residents-more-than-1-5-million/
duration of the COVID-19 crisis.
Delaware 4.3.20 Department of Producers & Y Clarified intent of Bulletin No. 32 with regard to leniency of premium https://insurance.delaware.gov/wp- All
Insurance Adjusters payment. Provisions not intended to provide payment forgiveness or content/uploads/sites/15/2020/04/domestic-foreign-insurers-
Bulletin No. otherwise alter the terms and conditions of the contract. bulletin-no117.pdf
33
Delaware 4.3.20 Department of Producers & Y Encouraged insurers to file electronically and utilize e-signatures where https://insurance.delaware.gov/wp- All
Insurance Adjusters permitted. Temporarily suspended notarization requirements until 60 days content/uploads/sites/15/2020/04/domestic-foreign-insurers-
Bulletin No. after the state of emergency is lifted. bulletin-no117.pdf
33
Delaware 4.3.20 Department of Producers & Y Relaxed in-person inspection requirements. https://insurance.delaware.gov/wp- All
Insurance Adjusters content/uploads/sites/15/2020/04/domestic-foreign-insurers-
Bulletin No. bulletin-no117.pdf
33
Delaware 4.1.20 Department of Auto Y Encouraged insurers to make endorsement filings to temporarily suspend https://insurance.delaware.gov/wp- P/C
Insurance Bulletin No. the commercial exclusion in standard personal auto policies. The content/uploads/sites/15/2020/04/autobull32.pdf
32 Department offered to waive the filing fee and approve, if possible, within
24 hours of submission.
Delaware 3.24.20 Department of Y Insurers required to cease cancellations or nonrenewal of insurance https://news.delaware.gov/2020/03/24/commissioner-navarro- All
Insurance policies due to nonpayment for the duration of the State of Emergency. DE statement-on-sixth-modification-to-state-of-emergency/
carriers will freeze cancellations and nonrenewal of policies due to delays
in payment.
Delaware 3.20.20 Department of Producers & Y The Department requests that all admitted and non-admitted carriers https://news.delaware.gov/files/2020/03/FINAL-No.-116-COVID- All
Insurance Adjusters doing business in Delaware suspend cancellations and nonrenewal due to 19-Signed.pdf
Bulletin No. nonpayment of premium during the pendency of the Governor’s declared
32 State of Emergency. This request applies to all lines of insurance.
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
District of Columbia 4.27.20 Department of Commission Y Published order regarding prohibitions on cancellation for non-payment https://disb.dc.gov/sites/default/files/dc/sites/disb/publication All
Insurance, Securities, er's Order and waiver of fees, reasonable accommodations to insureds, premium /attachments/Order%20re%20Relief%20to%20Policyholders%2
and Banking 03-2020 relief, coverage for delivery drivers of food, medicine or medical supplies, 0During%20Public%20Health%20Emergency%20v.04.27.20%20
and expedited review of form and rate filings.
%28v2%29.pdf
Florida 3.25.20 Office of Insurance OIR-20-04M Y Encouraged insurers to remove some exclusions on private passenger auto https://www.floir.com/siteDocuments/OIR-20-04M.pdf P/C
Regulation policies for insureds who may be temporarily using personal automobiles
for delivering goods and services during Emergency Orders.
Georgia 4.28.20 Office of Insurance and Bulletin 20- Y Issued notice winding down some provisions put into place due to COVID- https://www.oci.ga.gov/ExternalResources/Announcements/Bu All
Safety Fire EX-7 19 pandemic including Directive 20-EX-5 which relates to non-cancellation lletin-4282020-1420.pdf
Commissioner of commercial policies including business interruption for non-payment.
Georgia 4.22.20 Insurance and Safety Y Published a list of auto insurers and their actions to help consumers. Urged https://www.oci.ga.gov/ExternalResources/Announcements/Ne P/C
Fire Commissioner's consumer to speak with their agent or carrier to see what may allowances wsReleaseInsurance-4222020-952.pdf
Office may be available.
Georgia 3.20.20 Office of Insurance and DIRECTIVE Y Directed insurers not to cancel commercial policies, including business https://www.oci.ga.gov/ExternalResources/Announcements/Di P/C
Safety Fire 20-EX-5 interruption or business income coverage for 60 days. rective-3202020-1057.pdf
Commissioner
Guam
Hawaii 5.5.20 Insurance Memorandu Y Issued guidance to admitted and non-admitted insurers writing in HI https://cca.hawaii.gov/ins/files/2020/04/Commissioners_Mem All
Commissioner m 2020-4A regarding waiving some requirements for insurers in response to COVID- o_2020-4A_4-28-20.pdf
19. Specified actions that insurers could take that can help policyholders
and would not be considered unfair trade practices or unfair methods of
competition under HI Revised Statutes.
Hawaii 3.27.20 Insurance Memorandu Y Encouraged insurers to work with insureds to ensure continuous coverage https://cca.hawaii.gov/ins/files/2020/03/IC-Memo-2020-3I.pdf All
Commissioner m 2020-3I for the duration of the crisis and 60 days following or as long as reasonably
practical; refrain from cancelling or non-renewing policies due to non-
payment, work with insureds on payment plans, waive late fees and
penalties.
Idaho 4.15.20 Department of Bulletin No. Y Encouraged insurers to waive fees, penalties, or other charges for insured's https://doi.idaho.gov/DisplayPDF?ID=7766 P/C
Insurance 20-05 temporarily unable to pay premium or respond to insurer inquiries.
Requested insurers extend premium payment grace periods and delay non-
renewal/cancellations.
Idaho 4.15.20 Department of Bulletin No. Y Encouraged all personal auto insurers to temporarily extend coverage on a https://doi.idaho.gov/DisplayPDF?ID=7766 P/C
Insurance 20-05 personal auto policy to include coverage when the insured is engaged in
delivering food, medicine, or other essential goods.
Illinois 5.5.20 Department of Company Y UPDATE to CB 2020-09: Extended previously issued suspension of https://insurance.illinois.gov/cb/2020/CB2020-12.pdf P/C
Insurance Bulletin cancellation, non-renewal, and premium payment for consumer
2020-12: automobile and home insurance policies and commercial P&C insurance
Update to policies other than fidelity/surety and ocean marine policies issued in
2020-09 Illinois.
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Illinois 4.3.20 Department of Company Y Requested that insurers suspend cancellation, non-renewal, and premium https://insurance.illinois.gov/cb/2020/CB2020-09.pdf P/C
Insurance Bulletin payment through April 30th, 2020 for consumer automobile and home
2020-09: insurance policies and commercial property/casualty insurance policies
Updated other than fidelity/surety and ocean marine policies issued in Illinois.
with 2020- Insurers should provide consumers at least a 30 day extension to complete
12 repairs that cannot be completed within the time required under any policy
due to issues arising from COVID-19.
Indiana Department of Bulletin 252 Y Requested insurers issue a moratorium on policy cancellations and non- https://www.in.gov/idoi/files/20200326%20Bulletin%20252%2 All
Insurance renewal and provide 60 day grace period on premium payments. 0eo05%20final.pdf
Indiana Department of Y Issued guidance that insurers may not cancel coverage for childcare https://calendar.in.gov/site/doi/event/liability-insurance-for- P/C
Insurance facilities and meal delivery services that remain open during the pandemic. childcare-facilities-during--the-covid-19-pandemic/
Iowa
Kansas
Kentucky 4.24.20 Department of Y Issued guidance to insurers regarding market conduct activities such as http://insurance.ky.gov/ppc/Documents/GuidancePracticesofPr All
insurance claims handling, premium reductions and mid-term audit adjustments. emiumRelief.pdf
Kentucky 3.17.20 Department of Y Suspended Department of Insurance Examinations at All Kentucky http://insurance.ky.gov/PPC/static_info.aspx?static_id=157 All
Insurance Locations
Louisiana Department of Emergency Y Issued ER 40 to provide a moratorium on policy cancellations/non-renewal http://ldi.la.gov/docs/default- P/C
Insurance Rule 40 for policyholders in LA during the outbreak of COVID-19. source/documents/legaldocs/rules/rule40-cur-
moratoriumonpolicy.pdf?sfvrsn=de244f52_6
Louisiana Department of Emergency Y Issued ER 39 to allow insureds to demand mid-term audits in order to http://ldi.la.gov/docs/default- P/C
Insurance Rule 39 appropriately and immediately adjust the premium for the risks that have source/documents/legaldocs/rules/rule39-cur-mid-
negatively affected the ability of commercial enterprises to operate. termauditofauditable.pdf?sfvrsn=cb264f52_6
Maine 4.15.20 Bureau of Insurance Bulletin 444 Y Offered expedited review of rates and forms that serve to offer premium https://www.maine.gov/pfr/insurance/legal/bulletins/index_by P/C
relief to insureds during the COVID-19 pandemic. _number.html
Maine 4.7.20 Professional & Bulletin 443 Y Notified admitted or surplus lines insurers that they may not use COVID-19 https://www.maine.gov/tools/whatsnew/index.php?id=2345307&topi P/C
Financial Regulation as a reason to attempt to narrow or cancel the coverage of a policy already c=INS-
in effect. Bulletins&utm_content=&utm_medium=email&utm_name=&utm_sou
rce=govdelivery&utm_term=&v=boi-template2017
Maine 3.12.20 Professional & Bulletin 442 Y Requested that insurers make all reasonable accommodations for late https://www.maine.gov/pfr/insurance/legal/bulletins/index_by All
Financial Regulation payments and other problems that are beyond the consumer’s _number.html
control.
Maryland 4.3.20 Insurance Bulletin No. Instructed insurers to offer mid-term audits of payroll and revenue to https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C
Administration 20-20 measure exposure according to current conditions. Also instructed insurers 0-20-Commercial-Insurance-COVID-19.pdf
to waive or reduce short-rate cancellation penalties, freeze the use of
credit or financial ratings for underwriting and refrain from adverse pricing
of insured who've submit BI inquiries or claims resulting in non-payment.
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Maryland 4.3.20 Insurance Bulletin No. Y Requested that insurers provide flexibility and accommodation for https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C
Administration 20-17 contractual deadlines within P/C insurance policies. This includes claim 0-17-COVID-19-Contractual-Deadlines-within-Propery-and-
reporting and sworn statements for first notice of loss, length of time to Casualty-Insurance-Policies.pdf
complete repairs for coverage under business interruption or additional
living expenses and time restrictions on replacement cost coverages.
Maryland 4.3.20 Insurance Bulletin No. Y Requested that insurers reduce premium for policyholders who seek to https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C
Administration 20-18 return license plates and drop coverage. 0-18-COVID-19-Motor-Vehicle-Registrations.pdf
Maryland 3.30.20 Insurance Bulletin No. Y Encouraged personal auto insurers operating in Maryland to waive the https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C
Administration 20-15 commercial auto exclusion regarding delivery for the duration of the COVID- 0-15-Commercial-Use-Exclusion-in-PPA-policies.pdf
19 emergency.
Maryland 3.25.20 Insurance Bulletin No. Y Suspended requirement for PPA cancellation (other than for non-payment), https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C
Administration 20-13 non-renewal or premium increase to be mailed 45 days in advance of the 0-13-Temporary-Suspension-of-45-day-Advance-Mailing-Notice-
proposed action. PPA.pdf
Maryland 3.23.20 Insurance Bulletin No. Y Rescinded penalty for late-mailed PPA cancellation (other than for non- https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C
Administration 20-12 payment), non-renewal, or premium increase notices during the state of 0-13-Temporary-Suspension-of-45-day-Advance-Mailing-Notice-
emergency. PPA.pdf
Maryland 3.20.20 Insurance Bulletin No. Y Encouraged insurers to make reasonable accommodations so that https://insurance.maryland.gov/Insurer/Documents/bulletins/2 All
Administration 20-10 individuals and businesses do not lose coverage due to non-payment of 0-10-Cancellation-of-insurance-policies-during-covid-19-SOE.pdf
premium during this emergency. Reasonable accommodations may include
suspension of premiums due, extension of billing due dates and premium
grace periods, and waiver of installment and late payment fees.
Maryland 3.16.20 Insurance Bulletin No. Y Allowing title insurers to delay on-site audits of agency offices during State https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C
Administration 20-08 of Emergency, requesting that all delayed audits be completed on or 0-08-Bulletin-Scheduling-of-title-insurance-producers-on-site-
before Dec. 31, 2020. reviews.pdf
Massachusetts 4.3.20 Commonwealth of Bulletin Y Requested that medical malpractice carrier's provide flexibility with https://www.mass.gov/doc/bulletin-2020-08-flexibility-in-the- P/C
Massachusetts 2020-08 coverage forms and where otherwise needed to file or add endorsements issuance-and-administration-of-medical-malpractice/download
to their existing policies to ensure existing coverage will apply to health
care professionals who are acting within the scope of their professional
license in responding to the COVID-19 public health crisis.
Massachusetts 3.23.20 Commonwealth of Bulletin Y Advised carriers and self-insured groups to provide flexibility as is https://www.mass.gov/doc/bulletin-2020-05-flexibility-in-the- P/C
Massachusetts 2020-05 reasonably possible during the COVID-19 crisis to help ensure policyholders issuance-and-administration-of-insurance-during-covid-
are able to timely file claims and avoid lapsed or cancelled of policies. 19/download
Massachusetts 3.23.20 Department of Bulletin Y Advises Carriers of All Business Lines to be Flexible in their Administration https://www.mass.gov/doc/bulletin-2020-05-flexibility-in-the- All
Insurance 2020-05 and Issuance of Insurance issuance-and-administration-of-insurance-during-covid-
19/download
Michigan 4.13.20 Department of Bulletin Y Requested flexibility in claims handling, premium grace periods and https://www.michigan.gov/documents/difs/Bulletin_2020-16- All
Insurance and Financial 2020-16-INS premium cancellations. INS_686902_7.pdf
Services
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Minnesota 4.29.20 Department of Y Encouraged insurers to consider taking measures to provide relief to http://mn.gov/commerce-stat/pdfs/covid-pc-letter-april29.pdf P/C
Commerce policyholders. This may include premium payment plans, waiving fees and
extending grace periods as well as to consider social distancing guidelines
in claims adjusting and sales practices.
Mississippi 4.14.20 Insurance Department Bulletin Pausing on-site company examinations. http://www.mid.ms.gov/legal/bulletins/20207bul.pdf All
2020-7
Mississippi 4.1.20 Insurance Department Bulletin Y Bulletin 2020-3, as amended, is clarified as follows: 1) Insurers may issue http://www.mid.ms.gov/legal/bulletins/20204bul.pdf All
2020-4 cancellation/non-renewal notices for non-payment of premiums during the
sixty (60) day moratorium period. and 2) When such notices are issued
during the sixty (60) day moratorium, notice periods required by statute or
the policy may begin to run, but in no event may a cancellation/non-
renewal for non-payment be effective until after the sixty (60) day
moratorium period expires.
Mississippi 3.24.20 Insurance Department BULLETIN Y Issued a 60 day moratorium on cancellation/non-renewal of policies for the https://www.mid.ms.gov/legal/bulletins/20203bul.pdf All
2020-3 non-payment of premiums, effective 3.14.20.
Mississippi 3.23.20 Insurance Department BULLETIN Y Issued guidance to insurers to allow interim audits of exposure bases to https://www.mid.ms.gov/legal/bulletins/20202bul.pdf P/C
2020-2 reduce associated premium and reflect exposure projections on
commercial policies.
Mississippi Insurance Department Y Created a landing page for issues related to COVID-19, including insurer http://www.mid.ms.gov/consumers/covid.aspx All
audits, business interruption, commercial policies and travel insurance.
Missouri 3.21.20 Department of INSURANCE Y Issued bulletin providing guidance to all insurers to provide grace periods https://insurance.mo.gov/laws/bulletin/documents/Coronaviru All
Commerce and BULLETIN 20- for premium payment although retroactive cancellations may apply after s2Bulletinfinal.pdf
Insurance 05 Executive Order 20-04 is lifted or the bulletin is rescinded. Insurers are also
asked to provide information to the DOI regarding steps taken by the
company in response to the bulletin.
Missouri 3.21.20 Department of INSURANCE Y Requested information from insurers regarding steps taken by the https://insurance.mo.gov/laws/bulletin/documents/Coronaviru All
Commerce and BULLETIN 20- company in response to the bulletin. s2Bulletinfinal.pdf
Insurance 05
Montana 3.26.20 State Auditor, Y Flexibility related to premium payment delays and misses, as well as https://csimt.gov/news/rosendale-encourages-insurers-to-be- All
Securities and suspending cancellations is encouraged. flexible-during-covid-19-pandemic/
Insurance
Nebraska 3.27.20 Department of Y Issued guidance to insurers regarding accommodations to policyholders or https://doi.nebraska.gov/sites/doi.nebraska.gov/files/doc/Insur All
Insurance claimants developed in response to COVID-19. erAccommodationstoPolicyholdersCOVID-19_0.pdf
Nebraska 4.8.20 Department of Y Provided notice to insurers with regard to filing deadlines, electronic https://doi.nebraska.gov/sites/doi.nebraska.gov/files/doc/Com All
Insurance signatures and on-site examinations. plyingWithRegRequirementsDuringPublicHealthEmergency.pdf
Nevada
New Hampshire
New Jersey 4.10.20 Department of Banking Bulletin No. Y Directed insurers to provide financial relief to residents and businesses, https://www.nj.gov/dobi/bulletins/blt20_15.pdf P/C
and Insurance 20-15 requiring min. 90 day grace period for auto home and renters insurance
and waive late fees.
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
New Jersey 3.19.20 Department of Banking BULLETIN Y Issued guidance to licensed entities to extend grace periods for premium https://www.state.nj.us/dobi/bulletins/blt20_04.pdf All
and Insurance NO. 20-04 payment, waive late fees and penalties and allow forbearance regarding
cancellation/non-renewal of policies, allowing for payment plans and
extending timeframes for property and auto inspections and medical
exams.
New Mexico 4.10.20 Office of Y Announed auto insurance premium refunds by certain insurers and https://www.osi.state.nm.us/wp- P/C
Superintendent of recommended all NM auto insurers to consider premium content/uploads/2020/04/Press-Release-Premium-Refunds.pdf
Insurance discounts/refunds based on lower risk from reduced driving.
New Mexico 3.20.20 Office of Bulletin Y Sent a request to insurers not to cancel or non-renew policies, requested https://www.osi.state.nm.us/wp- All
Superintendent of 2020-006 that insurers work with insureds on installment premium payments, and to content/uploads/2020/03/Bulletin-2020-006.pdf
Insurance take steps to allow insureds to make payments via alternate methods
beyond in-person.
New York 3.27.20 New York State Y Allowed 60 day grace period for consumers and small businesses https://www.governor.ny.gov/news/amid-ongoing-covid-19- P/C
Governor's Office experience financial hardship to defer premium payment for P/C insurance, pandemic-governor-cuomo-announces-completion-first-1000-
including auto, home, renters, work comp, medical malpractice, livery and bed-temporary
taxi. No late fees will be assessed and no negative data will be reported to
credit bureaus during this time. Late payments will be payable over a one-
year period.
New York 3.26.20 Department of Y Encouraged insurers to use and accept electronic signatures and records to https://www.dfs.ny.gov/industry_guidance/electronic_signatur All
Financial Services facilitate insurance transactions and minimize disruptions. es_transactions_filings
New York 3.19.20 Department of Insurance Y Issued guidance to regulated entities to work with customers with regard https://www.dfs.ny.gov/industry_guidance/circular_letters/cl2 All
Financial Services Circular to cancellations and non-renewals, grace periods and alternative payment 020_07
Letter No. 7 options for premium remittance and alerting consumer to fraudulent
(2020) activity relative to COVID-19.
North Carolina 4.21.20 Department of Y Extended order for deferral of premium and debt payments, extended https://files.nc.gov/doi/documents/legislative- All
Insurance through May 27, 2020. services/extended-coi-order-covid-19.pdf
North Carolina 3.27.20 Department of Bulletin 20- Y Issued an order that activated the state of disaster automatic stay of proof https://files.nc.gov/doi/documents/legislative-services/20-b-06- All
Insurance B-06 of loss requirements, and premium and debt deferrals as authorized under covid-19-pandemic.pdf
the provisions of NCGS 58-2-46 for residents of all 100 counties in North
Carolina.
North Carolina 3.24.20 Department of Y Requested that insurers provide flexibility with regard to payment options https://www.ncdoi.gov/news/press-releases/2020/03/24/nc- All
Insurance and grace periods for payment of premium and waive late payment insurance-commissioner-encourages-insurer-flexibility-light-
penalties. covid
North Dakota 3.30.20 Insurance Department Bulletin Y Urged insurers to provide flexibility and relief to consumers including https://www.nd.gov/ndins/sites/www/files/documents/Bulletin All
2020-8 extension of premium payment deadlines, extended grace periods and s/2020/Bulletin%202020-
additional time before cancellation or non-renewal. 8%20Assistance%20for%20Consumers%2C%20Claimants%20an
d%20Covered%20Persons%20Impacted%20by%20COVID-
19.pdf
North Dakota 3.25.20 Insurance Department Bulletin Y Encouraged all personal auto insurers to temporarily extend coverage on a https://www.nd.gov/ndins/sites/www/files/documents/Bulletin P/C
2020-4 personal auto policy to include coverage when the insured is engaged in s/2020/Bulletin%202020-
delivering food, medicine, or other essential goods. 4%20Extension%20of%20Auto%20Coverage%20to%20Delivery
%20Drivers.pdf
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
North Dakota 3.25.20 Insurance Department Bulletin Y Encouraged producers, carriers, agencies and adjustors to practice social https://www.nd.gov/ndins/sites/www/files/documents/Bulletin All
2020-6 distancing and to follow the Center for Disease Control and Prevention's s/2020/Bulletin%202020-6%20Social%20Distancing.pdf
(CDC) guidelines for businesses and employers during the COVID19
pandemic, limiting in-person meetings and maintain a distance of six (6)
feet from others.
Ohio 3.30.20 Department of BULLETIN Y Ordered insurers to provide their insureds with at least 60-day grace period https://iop-odi- All
Insurance 2020-07 to pay premiums or submit claim information. content.s3.amazonaws.com/static/Legal/Bulletins/Documents/
2020-07.pdf
Ohio 3.24.20 Department of BULLETIN Y Ordered insurers not to cancel, non-renew, refuse application, deny claims https://iop-odi- All
Insurance 2020-06 or rate based on lapse in driver's license while license offices are closed content.s3.amazonaws.com/static/Legal/Bulletins/Documents/
due to State Order related to COVID-19. 2020-06.pdf
Oklahoma 4.27.20 Department of Y Issued guidance on the rights of policyholders and insurers for mid-term https://www.oid.ok.gov/pc-bulletin-no-2020-03/ All
Insurance Workers' auditable policies.
Compensation Division
Oklahoma 3.20.20 Insurance Department PC Y Extended grace periods for nonpayment of premium by an additional forty- https://www.oid.ok.gov/pc-bulletin-2020-01/ All
BULLETIN five (45) days.
NO 2020-01
Oregon 4.23.20 Division of Financial Extension of Y Extension of order to provide grace periods for premium payment and https://dfr.oregon.gov/business/reg/Documents/Extension%20 All
Regulation DCBS Order suspension of cancellation and non-renewals as well as extended claim of%20DCBS%20Order.pdf
reporting requirements for insureds.
Oregon 4.22.20 Division of Financial Bulletin No. Y Issued guidance on extending coverage for delivery drivers, offering rate https://dfr.oregon.gov/laws- P/C
Regulation DFR 2020- reductions and mid-term payments for reduced driving. rules/Documents/Bulletins/bulletin2020-11.pdf
11
Oregon 3.25.20 Division of Financial Y Notified insurers that they may not withdraw from, fail to renew, or cancel https://dfr.oregon.gov/insure/health/understand/Documents/ P/C
Regulation any commercial liability line of insurance or class of business, such as a Memo%20child%20care%20provider.pdf
child care facility, without supplying appropriate written justification and
approval by the Director of the Department of Consumer and Business
Services.
Oregon 3.23.30 Division of Financial DMV Y Encouraged insurers to refrain from using the expiration of policyholders' https://dfr.oregon.gov/insure/health/understand/Documents/A P/C
Regulation Bulletin and driver's licenses or vehicle registration to 1) change a driver's eligibility for uto%20insurance%20memorandum.pdf
Insurance a discount, 2) decrease a driver's or business's ability to secure and
Industry maintain auto insurance coverage, and, 3) change the rates charged to any
Guidance driver or business
Pennsylvania 3.31.20 Insurance Department Notice Y Issued guidance to auto carriers to apply exclusions, rates or underwriting https://www.insurance.pa.gov/Regulations/Laws%20Regulation P/C
Number rules to policyholders with licenses expiring from March 16 to March 31 as s/Documents/Auto%20Notice_FINAL.pdf
2020-07 if they don't expire until May 31, 2020 to avoid penalizing those who are
unable to timely renew their licenses due to office closures.
Pennsylvania 3.30.20 Insurance Department Y Cautioned licensees against in-person sales and brokerage. The https://www.media.pa.gov/Pages/Insurance- All
Department intends to pursue disciplinary action against any licensee that Details.aspx?newsid=423
violates the order.
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Pennsylvania 3.19.20 Insurance Department Notice Y Urged insurers to consider the following actions: consistent with prudent https://www.insurance.pa.gov/Regulations/Laws%20Regulation All
Number insurance practices, relaxing due dates for premiums payments, extending s/Documents/COVID-
2020-04 grace periods, waiving late fees and penalties, and allowing payment plans 19%20General%20Guidance%20FINAL%20FINAL%203-19.pdf
for premiums payments to otherwise avoid a lapse in coverage. Insurers
should consider cancellation or non-renewal of policies only after
exhausting other efforts to work with policyholders to continue coverage.
Rhode Island 3.25.20 Department of Insurance Y Requested that insurers provide flexibility with regard to payment options https://dbr.ri.gov/documents/news/insurance/InsuranceBulleti All
Business Regulation Bulletin and grace periods for payment of premium. Also encouraged insurers to n2020-4.pdf
Number consider filings to alter policies reflecting anticipated effects of emergency
2020-4 including amending auto policy exclusions for delivery. Finally, advises
insurers to explore methods to improve claim processes handled remotely.
South Carolina 3.25.20 Department of Bulletin Y Encouraged insurers to work with insureds to provide relief via premium https://doi.sc.gov/DocumentCenter/View/12687/Bulletin- All
Insurance Number payment and proof of loss grace periods, and waivers of fees or other Number-2020-02---Assistance-for-Insureds-Claimants-and-
2020-02 penalties. Covered-Persons-Directly-Impacted-by-COVID-19
South Dakota
Tennessee 3.26.20 Department of Bulletin 20- Y Requested that carriers add delivery coverage for restaurant employees https://www.tn.gov/content/dam/tn/commerce/documents/in All
Commerce and 04 engaged in delivering food and how this applies to various types of policies. surance/bulletins/03-26-20-Delivery-Bulletin.pdf
Insurance
Tennessee 3.24.20 Department of Bulletin 20- Y Advised carriers to work with policyholders regarding premium payments https://www.tn.gov/content/dam/tn/commerce/documents/in All
Commerce and 03 and explain grace periods that may allow policyholders to delay premium surance/bulletins/03-24-20-COVID-
Insurance payments without losing coverage. Carriers should also explore ways to 19_Guidance_to_Carriers_.pdf
streamline administrative processes and paperwork to facilitate continuous
coverage and ease burdens on policyholders.
Texas 4.17.20 Department of Commission Y Encouraged insurers to accept credit exceptions for consumers of personal https://www.tdi.texas.gov/bulletins/2020/B-0021-20.html P/C
Insurance er's Bulletin insurance products including property, auto, fire and allied lines.
# B-0021-20
Texas 4.15.20 Department of Commission Y Encouraged insurers to conduct midterm audits, allow policyholders to self- https://www.tdi.texas.gov/bulletins/2020/B-0020-20.html P/C
Insurance er's Bulletin audit, consider reduced risk for businesses and make adjustments to
# B-0020-20 reduce premium as appropriate.
Utah 4.30.20 Insurance Department Bulletin Y Requested that insurers work with policyholders by considering premium https://insurance.utah.gov/wp-content/uploads/2020- P/C
2020-8 discounts and refunds, and providing options for non-renewal and missed 8Signed.pdf
payments. Also requested that insurers remain sensitive to issues with
expired licenses as the Governor issued an emergency order suspending
Utah's vehicle, vessel and trailer registration laws.
Utah 4.2.20 Insurance Department Bulletin Y Encouraged insurers to adjust premiums when possible to reflect payroll, v P/C
2020-04 sales or other measures identified as policy proximations under current
economic conditions.
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Utah 3.26.20 Insurance Department Bulletin Y Issued guidance that the Insurance Commissioner expects carriers to https://insurance.utah.gov/wp-content/uploads/2020- P/C
2020-03 exercise sound business and actuarial judgment in deciding whether or not 3Signed.pdf
to receive premium for workers' compensation while businesses are closed
due to the State Order regarding COVID-19.
Vermont 4.23.20 Department of Y Provided list of companies offering premium credits, dividends or rate https://dfr.vermont.gov/sites/finreg/files/doc_library/dfr- P/C
Financial Regulation relief plans. insurance-auto-premium-rebates-covid19-v2.pdf
Vermont 4.22.20 Insurance Department Y Released notice of savings to auto insurance customers due to return https://dfr.vermont.gov/document/dfr-approves-several- P/C
premiums and reduced rates during stay at home orders. A list of insurance insurer-plans-refund-auto-insurance-premiums
companies with DFR-approved premium savings plans is available on the
DFR webpage.
Vermont 3.18.20 Department of Insurance Y Issued a bulletin requiring insurers to suspend all routine provider audits of https://dfr.vermont.gov/reg-bul-ord/covid-19-suspension- P/C
Financial Regulation Bulletin healthcare facilities. routine-provider-audits-insurers
#211
(Revised)
Vermont 3.18.20 Department of Y Issued guidance to policyholders to work with carriers regarding https://dfr.vermont.gov/sites/finreg/files/doc_library/dfr- P/C
Financial Regulation operational audits to develop accurate exposure bases. Guidance also covid19-commercial-lines-premiums-guidance.pdf
provided to carriers to work with policyholders regarding premium
remittance, extending grace periods and non-cancellations.
Virginia 4.9.20 Commonwealth State Y Advised carriers to work with insureds remotely and adhere to social https://scc.virginia.gov/getattachment/0a5536ee-0bee-4d00- All
Corporation distancing whenever possible. 9d1d-85e1dfc7772c/Communication-Social-Distancing.pdf
Commission
Virginia 4.27.20 Commonwealth State Emergency Y Ordering insurers to extend deadline for insured's to complete repairs https://www.insurance.wa.gov/sites/default/files/2020- P/C
Corporation Order No. during stay at home order. 04/emergency-order-20-05-final.pdf
Commission 20-05
Virginia 4.7.20 Commonwealth State Y Requested that PC insurers consider making rate filings to provide https://www.scc.virginia.gov/getattachment/af3b9d71-ef44- P/C
Corporation temporary relief to insureds during the COVID-19 public health emergency. 42e3-8627-e2a7a067fdd8/Rate-Reductions-Credit-Scores-
Commission These filings may include premium discounts for specific perils or Filings-PC-Industry.pdf
coverages, as well as any other appropriate reduction in premium
commensurate with the reduced exposure, such as reduced driving,
reduced liability, or reduced property exposures. Insurers writing private
passenger automobiles may also use their suspension of insurance
rule/form to accommodate insureds who are not using one or more their
vehicles. Insurers whose filed rules provide that credit scores will be
obtained more frequently than the three years provided in the Virginia
Code, should consider altering the frequency of obtaining insurance credit
scores for the duration of the pandemic. The P&C Rule, Rate and Forms
Sections of the Bureau of Insurance will make every effort to expedite any
COVID-19 related filings to the extent permitted by law. This
communication only applies to file and use rates..
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Virginia 4.13.20 Commonwealth State Y The management board of the Virginia residual market insurer for https://www.scc.virginia.gov/getattachment/979e3a01-9a69- P/C
Corporation commercial motor vehicles has approved a procedure allowing for the 4c47-acc7-e93d69112559/CAIP-Suspension-of-Insurance.pdf
Commission removal of vehicles from a commercial policy for a 60-day period upon the
written request of an insured. The insured will be required to sign a vehicle
deletion agreement. The Bureau strongly urges insureds to contact the
Division of Motor Vehicles before removing the insurance on any vehicles
under your operating authority and follow DMV’s instructions carefully.
Virginia 4.8.20 Commonwealth State Y Instructed insurers writing private passenger automobile insurance in https://www.scc.virginia.gov/getattachment/de559941-b2f6- P/C
Corporation Virginia to be aware that the “public or livery conveyance” exclusion in the 4d0a-ab4e-019a823de290/Public-or-Livery-Exclusion-
Commission policy only applies when the insured offers his vehicle to the general public Communication-4-8-20.pdf
for hire. The use of insureds personal vehicles to deliver prepared food,
medicine, or groceries for their employer are NOT offering their vehicles to
the general public for hire and thus do not fall under the public or livery
conveyance exclusion. The Bureau will carefully monitor complaints
pertaining to claim denials and through reviews of denied claims during
market examinations to ensure that insurers are applying the public or
livery exclusion appropriately.
Virginia 3.27.20 Commonwealth State Y Encouraged insurers to extend premium payment deadlines and delay the https://www.scc.virginia.gov/getattachment/a0f3ebc6-5cac- All
Corporation beginning of grace periods for insureds. 46b7-8906-3df493ff01e6/covidpmtterm.pdf
Commission
Virgin Islands 4.2.20 Division of Banking, Bulletin Y Taking into consideration extraordinary circumstances and resulting https://ltg.gov.vi/wp-content/uploads/2020/04/Bulletin-2020- All
Insurance and Financial 2020-03 disruptions to normal business operations when evaluating whether 03-Insurance-Company-Obligations-to-Comply-with-Insurance-
Regulation insurers and other Division licensees have complied with legal and Laws-during-the-Coronavirus-Outbreak.pdf
commercial obligations.
Washington 3.27.20 Office of the Insurance Y Created FAQ regarding Emergency Order 2020-03. https://www.insurance.wa.gov/frequently-asked-questions- P/C
Commissioner about-emergency-order-2020-03
Washington 3.25.20 Office of the Insurance Emergency Y Ordered all Regulated Entities transacting P/C insurance business shall https://www.insurance.wa.gov/sites/default/files/documents/e P/C
Commissioner Order 20-03 provide grace periods for nonpayment of premium and shall waive mergency-order-20-03_0.pdf
otherwise applicable charges and fees associated with nonpayment of
premium, such as late fees and reinstatement fees between March 25,
2020, and May 9, 2020, . Between March 25, 2020, and May 9, 2020, no
property and casualty insurer shall cancel a policy issued for nonpayment
of premium, unless specifically directed to do so by the insured.
Washington Office of the Insurance Y Requested that personal auto insurers to extend coverage to delivery https://www.insurance.wa.gov/news/kreidler-urges-auto- P/C
Commissioner drivers’ personal vehicles during the coronavirus pandemic and state of insurers-extend-coverage-delivery-drivers-personal-vehicles
emergency.
West Virginia 4.6.20 Offices of the Emergency Y Prohibited insurance representatives from engaging in door-to-door/in- https://www.wvinsurance.gov/Portals/0/pdf/pressrelease/20- All
Insurance Proceeding: home business during the State of Emergency outside of specific EO-06%20-%20Door-to-Door%20Transactions.pdf?ver=2020-04-
Commissioner 20-EO-06 conditions. 03-161554-463
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
West Virginia 3.26.20 Offices of the Bulletin No. Y Issued guidance regarding Emergency Order 20-02 regarding suspension of https://www.wvinsurance.gov/Portals/0/pdf/pressrelease/20- All
Insurance 20-07 cancellations for non-payment. EO 20-02 does not eliminate the 07%20COVID-19%20Regulatory%20Guidance.pdf?ver=2020-03-
Commissioner policyholder's obligation to pay, just defers the payment to remain flexible 26-195235-360
given the State of Emergency.
West Virginia 3.18.20 Offices of the Emergency Y Encouraged insurers to work with insureds during the State of Emergency https://www.wvinsurance.gov/Portals/0/pdf/20-EO- All
Insurance Proceeding: with regard to premium collection, cancellations, nonrenewal, claim 02_Emergency_Order.pdf?ver=2020-03-19-084523-047
Commissioner 20-EO-02 documentation, rating or rating. Also encouraged insurers writing workers
compensation coverage to consider the impact on rates of any idling of
workers by employer insured, and insurers shall, if requested by the
employer insured, conduct an audit in order to determine whether the
insured is entitled to any adjustment in premium due to the idling,
furloughing, laying off or other dismissal of workers. Required insurers to
pause cancellations and nonrenewal if the reason for cancellation or
nonrenewal is a result of circumstances stemming from the COVID-19
pandemic and corresponding State of Emergency and encouraged insurers
and regulated entities to be flexible concerning premium payments,
however, noting that this does not exempt insured from obligation to pay
premiums for coverage provided.
Wisconsin 3.20.20 Office of the Bulletin, Y Insurers are encouraged to remain flexible to insureds incurring economic https://oci.wi.gov/Pages/Regulation/Bulletin20200320Regulato All
Commissioner of March 20, hardship (e.g. non-cancellation periods, deferred premium payments, ryRequirements.aspx
Insurance 2020 premium holidays and acceleration or waiver of underwriting
requirements). Removed deemer period for filings normally considered
approved if not disapproved after a specified number of days. Insurers
encouraged to file required forms electronically.
Wyoming
*Note: State actions are characterized as orders when they state
that insurers are required, directed, or instructed to take an
action. They are characterized as requests when they ask,
request, or encourage insurers to take an action. Notices advise
insurers, consumers, or others of relevant information.
COVID-19 Resources
State Actions Related to Property and Casualty Insurance
As of:
13-May-20
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Alabama 3.26.20 Department of Y Allowing remote notarization subject to provisions. https://governor.alabama.gov/assets/2020/03/4th- All
Insurance Supplemental-State-of-Emergency-COVID-19.pdf
Alaska
Arizona Department of Bulletin No. Y Allowing remote notarization subject to provisions. https://insurance.az.gov/sites/default/files/documents/files/eo All
Insurance 2020-06 _2020-26.pdf
Arkansas 5.11.20 Department of Bulletin No. Y Issued notice regarding consumer complaint email address, claims settlement compliance https://insurance.arkansas.gov/uploads/resource/documents/2 All
Insurance 22-2020 and business continuity planning, regulatory filing deadlines, e-signatures, on-site 2-2020.pdf
department examinations, license renewals, and continuing education.
California 4.6.20 Department of Y Encouraged insurers to file required forms electronically. CDI will accept electronic http://www.insurance.ca.gov/0250-insurers/0300-insurers/0200- All
Insurance signatures/certification/notarization during the pandemic. Required paper must be bulletins/bulletin-notices-commiss-opinion/upload/Notice-of-
submitted within 90 days of "shelter-in-place" order. CA licensed entities have extension Compliance-with-Regulatory-Filing-and-Submittal-
of 90 days from original due date for 2019 Annual Statements, 2019 supplement filings,
Requirements.pdf
and 2020 First Quarterly Statements.
Colorado
Connecticut
Delaware 4.3.20 Department of Producers Y Encouraged insurers to file electronically and utilize e-signatures where permitted. https://insurance.delaware.gov/wp- All
Insurance & Adjusters Temporarily suspended notarization requirements until 60 days after the state of content/uploads/sites/15/2020/04/domestic-foreign-insurers-
Bulletin No. emergency is lifted. bulletin-no117.pdf
33
District of Columbia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky 4.7.20 Department of Bulletin Y Provided guidance on new Statutory filing deadlines, compliance with requirements for http://insurance.ky.gov/ppc/Documents/Bulletin2020-02- All
Insurance 2020-02 signature and notarization as well as Department audits. RegulatoryRequirements(003).pdf
Louisiana Department of Proclamati Y Allowing remote notarization subject to provisions. https://gov.louisiana.gov/assets/Proclamations/2020/41-JBE- All
Insurance on Number 2020-Stay-At-Home-Extended.pdf
41 JBE 2020
Maine
Maryland 3.30.20 Insurance Bulletin No. Y Authorized and provided guidelines for remote notarization and real estate closings during https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C
Administration 20-16 the state of emergency. 0-16-Conducting-Mobile-Settlements.pdf
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Massachusetts
Michigan
Minnesota 4.13.20 Department of Y Temporarily accepting electronic signatures and e-notary for surety bonds. http://mn.gov/commerce-stat/pdfs/regulatory-guide-surety- PC
Commerce bonds.pdf
Minnesota 4.15.20 Department of Y Issued guidance allowing temporary acceptance of electronic signature and remote notary http://mn.gov/commerce-stat/pdfs/regulatory-guide-surety- P/C
Commerce on surety bonds. bonds.pdf
Minnesota 3.30.20 Commerce Regulatory Y Issued temporary exemption from the registration and filing requirements. Broker-dealers, http://mn.gov/commerce-stat/pdfs/comm-reg-guidance-20- All
Department Guidance state registered investment advisers and federal covered investment advisers may not be 08.pdf
20-08 able to obtain physical signatures on Forms U4 in a timely manner so may submit
electronically, without first obtaining physical signatures.
Mississippi 4.14.20 Insurance Bulletin Y Waiving hard copy, original signature, notary, mailing and related filing requirements. http://www.mid.ms.gov/legal/bulletins/20207bul.pdf All
Department 2020-7
Missouri
Montana
Nebraska 4.8.20 Department of Y Provided notice to insurers with regard to filing deadlines, electronic signatures and on- https://doi.nebraska.gov/sites/doi.nebraska.gov/files/doc/Comp All
Insurance site examinations. lyingWithRegRequirementsDuringPublicHealthEmergency.pdf
Nevada 4.23.20 Division of Y Announced provisions allowing e-notary and digital signature. http://doi.nv.gov/uploadedFiles/doi.nv.gov/Content/News_and All
Insurance _No ces/20-Stmt_ETransx.pdf
New Hampshire 3.24.20 Insurance Bulletin No. Y Advised insurers that under RSA Title 37 wet signatures are not required. Further notified https://www.nh.gov/insurance/media/bulletins/2020/documen All
Department 20-021-AB insurers that in instances where it is not practical for an insurer or producer to obtain a ts/ins-20-021-ab-property-casualty-signature-requirements-
signature electronically and the insurer or producer is unable to obtain a wet signature covid19-pandemic.pdf
due to the COVID-19 emergency that the insurer or producer can proceed with the
transaction so long as the insurer or producer documents that these are the reasons the
wet signature could not be obtained and the insurer or producer obtains the wet
signature after the COVID-19 situation has subsided.
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio 4.15.20 Department of Bulletin Y Temporarily suspending original signature and notary requirements on electronic filings. https://insurance.ohio.gov/static/Legal/Bulletins/Documents/20 All
Insurance 2020-09 20-09.pdf
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina 4.24.20 Department of Bulletin Y Offered 30 to 60 day extensions on certain filings, most related to statutory reporting. https://www.doi.sc.gov/CivicAlerts.aspx?AID=260 All
Insurance Number Documents may be notarized and filed electronically but companies must track and file
2020-05 hard copies no later than 60 days following the lifted State of Emergency. The Department
will continue on-site audits doing so remotely to the fullest extent possible.
South Carolina
South Dakota
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Tennessee
Texas
Utah 4.8.20 Insurance Bulletin Y Accepting electronic filings, temporarily waiving original signature and notarization https://insurance.utah.gov/wp-content/uploads/2020- All
Department 2020-6 requirements. 6Signed.pdf
Vermont
Virgin Islands
Virginia
Washington
West Virginia
Wisconsin 3.26.20 Department of Y Authorized use of remote notaries. http://www.wdfi.org/newsroom/press/2020/20200318_NewsR All
Financial elease_COVID-
Institutions 19EmergencyGuidanceOnRemote%20Notarization_vFINAL.pdf
Wyoming
*Note: State actions are characterized as orders when they
state that insurers are required, directed, or instructed to
take an action. They are characterized as requests when
they ask, request, or encourage insurers to take an action.
Notices advise insurers, consumers, or others of relevant
information.
COVID-19 Resources
State Actions Related to Property and Casualty Insurance
As of:
13-May-20
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Alabama
Alaska 3.16.20 Division of Insurance Bulletin 20- Y Extended Review Period for Rate, Form, and Advertisement Filings. https://www.commerce.alaska.gov/web/Portals/11/Pub/INS_B All
06 Notified carriers that effective immediately all filings are automatically 20-06.pdf
extended as permitted by statute.
Arizona
Arkansas
California
Colorado 4.6.20 Department of Bulletin No. Y Provided guidance regarding the process for filers seeking to provide https://drive.google.com/file/d/1p1DvROi7e1YQmPYmYwH3uA P/C
Insurance B-5.39 premium discounts or relief to insurers during the pandemic. DGVNwUrtH-/view
Connecticut 3.19.20 Insurance Bulletin Y Requiring licensing applications to be filed through NAIC UCAA electronic https://portal.ct.gov/-/media/CID/1_Bulletins/Bulletin-FS- All
Department Number FS- applications at this time. Suspending fingerprinting and original signature 36.pdf?la=en
36 requirements until Jun 15, 2020 with required notification to the CID.
Delaware
District of Columbia 4.27.20 Department of Commission Y Published order regarding prohibitions on cancellation for non-payment https://disb.dc.gov/sites/default/files/dc/sites/disb/publication All
Insurance, Securities, er's Order and waiver of fees, reasonable accommodations to insureds, premium /attachments/Order%20re%20Relief%20to%20Policyholders%2
and Banking 03-2020 relief, coverage for delivery drivers of food, medicine or medical supplies, 0During%20Public%20Health%20Emergency%20v.04.27.20%20
and expedited review of form and rate filings.
%28v2%29.pdf
Florida
Georgia 3.20.20 Office of Insurance DIRECTIVE Y Expediting product file review for products deemed critical due to the https://www.oci.ga.gov/ExternalResources/Announcements/Di All
and Safety Fire 20-EX-5 COVID-19 outbreak. rective-3202020-1057.pdf
Commissioner
Guam
Hawaii 5.5.20 Insurance Memorand Y Issued guidance to admitted and non-admitted insurers writing in HI https://cca.hawaii.gov/ins/files/2020/04/Commissioners_Mem All
Commissioner um 2020-4A regarding waiving some requirements for insurers in response to COVID-19. o_2020-4A_4-28-20.pdf
Specified actions that insurers could take that can help policyholders and
would not be considered unfair trade practices or unfair methods of
competition under HI Revised Statutes.
Idaho
Illinois 4.31.20 Department of Company Y Requested that communications be sent to the Department via e-mail. https://insurance.illinois.gov/cb/2020/CB2020-06.pdf All
Insurance Bulletin
2020-06
Illinois 4.2.20 Department of Company Y Accepting applications, renewals and updates through State Electronic Rate https://insurance.illinois.gov/cb/2020/CB2020-07.pdf Health
Insurance Bulletin and Form Filing (SERFF) system.
2020-07
Indiana
Iowa
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Kansas 3.17.20 Insurance Bulletin Y Notified regulated entities that rate and forms shall not be deemed https://insurance.ks.gov/department/LegalIssues/bulletins/Bull All
Department 2020-1 approved until such rate or form has received affirmative approval from the etin-2020-1.pdf
Department, removing applicable deemer periods at this time.
Kentucky 4.2.20 Department of Advisory Provided guidance on KID position regarding rate reduction, loss control http://insurance.ky.gov/ppc/Documents/Advisory2020-03.pdf All
Insurance Opinion and loss mitigation available as exception to rebating statute.
2020-003
Louisiana
Maine 4.15.20 Bureau of Insurance Bulletin 444 Y Offered expedited review of rates and forms that serve to offer premium https://www.maine.gov/pfr/insurance/legal/bulletins/index_by P/C
relief to insureds during the COVID-19 pandemic. _number.html
Maryland 3.23.20 Insurance Bulletin No. Y Encouraged P/C insurers to consider making rate filings that provide https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C
Administration 20-12 temporary relief to insureds during this emergency. Filings may take the 0-12-PandC-temporary-rate-relief-filings.pdf
form of a premium discount for specific perils or coverages, or any other
appropriate reduction in premium commensurate with reduced loss
exposure due to reduced traffic.
Massachusetts
Michigan 4.13.20 Department of Bulletin Y Requested that auto insurers include certain information with policy forms https://www.michigan.gov/documents/difs/Bulletin_2020-18- P/C
Insurance and 2020-18-INS seeking approval to provide refunds and premium waivers to customers. INS_686906_7.pdf
Financial Services
Michigan 3.30.20 Department of Bulletin Y instructed insurers to continue to process claims, make required filings, and https://www.michigan.gov/documents/difs/Bulletin_2020-12- All
Insurance and 2020-12-INS comply with applicable statutory and regulatory deadlines unless expressly INS_685134_7.pdf
Financial Services waived by the Director.
Minnesota Commerce Y Accepting electronic filings in lieu of hardcopy, until a hardcopy filing can http://mn.gov/commerce-stat/pdfs/covid-letter-insurance- All
Department be made at a later date. Electronic filings may be made through NAIC or flexiblities.pdf
emailed to the state for MN specific filings.
Mississippi 4.14.20 Insurance Bulletin Y Plan and rate filings for applicable products should be made via SERFF with http://www.mid.ms.gov/legal/bulletins/20208bul.pdf Health
Department 2020-08 form filings submitted no later than May 22, 20202 and rate filings no later
than July 3, 2020.
Missouri 4.10.20 Department of Insurance Y Encouraged insurers to submit filings via SERFF especially those providing https://insurance.mo.gov/laws/bulletin/documents/Bulletin20- P/C
Commerce and Bulletin 20- premium relief to insureds as a result of COVID-19. 08ExpeditiousReviewofSERFFFilingsforCOVID-
Insurance 08 19PremiumRelifeMeasures4-10-2020.pdf
Montana
Nebraska 4.8.20 Department of Y Provided notice to insurers with regard to filing deadlines, electronic https://doi.nebraska.gov/sites/doi.nebraska.gov/files/doc/Com All
Insurance signatures and on-site examinations. plyingWithRegRequirementsDuringPublicHealthEmergency.pdf
Nevada
New Hampshire 4.20.20 Insurance Bulletin No. Y Issued guidance on expedited reviews and application of certain Unfair https://www.nh.gov/insurance/media/bulletins/2020/documen P/C
Department 20-030-AB Insurance Trade Practices laws for all P&C lines of insurance. ts/ins-20-030-ab-covid-19-expedited-reviews-unfair-trade-
practices.pdf
New Jersey
New Mexico
New York
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
North Carolina 4.21.20 Department of Y Provided guidance regarding future rate filings in consideration of recent https://files.nc.gov/doi/documents/property-and- P/C
Insurance consumer premium allowances. casualty/ncdoi-advisory-covid-19-savings-option-and-
reporting.pdf
North Carolina 4.14.20 Department of Y Provided options for insurers regarding how to file COVID-19 related forms. https://files.nc.gov/doi/documents/property-and- P/C
Insurance casualty/property-and-casualty-guidelines-for-submitting-covid-
19-filings-for-benefits-to-north-carolina-consumers.pdf
North Dakota 3.25.20 Insurance Bulletin Y Issued notice that the Company Licensing and Examinations division will https://www.nd.gov/ndins/sites/www/files/documents/Bulletins/202 All
Department 2020-5 accept filings electronically 0/Bulletin%202020-
5%20Electronic%20Reporting%20and%20Deadline%20Extensions.pdf
Ohio Department of Y Issued notice to insurers regarding process for product filings to allow No link provided. P/C
Insurance premium relief to auto insurance customers.
Ohio 4.15.20 Department of Bulletin Y Temporarily suspending original signature and notary requirements on https://insurance.ohio.gov/static/Legal/Bulletins/Documents/2 All
Insurance 2020-09 electronic filings. 020-09.pdf
Oklahoma
Oregon 4.22.20 Division of Financial Bulletin No. Y Issued guidance on extending coverage for delivery drivers, offering rate https://dfr.oregon.gov/laws- P/C
Regulation DFR 2020- reductions and mid-term payments for reduced driving. rules/Documents/Bulletins/bulletin2020-11.pdf
11
Oregon 4.9.20 Division of Financial DFR 2020-8 Y Issued guidance to insurers to extend coverage for personal delivery drivers https://dfr.oregon.gov/laws-rules/Documents/Bulletins/bulletin2020- P/C
Regulation and to limit the application of commercial delivery exclusions during the 08.pdf
COVID-19 crisis.
Pennsylvania 3.19.20 Insurance Notice Y Issued guidance to filing entities to send filings electronically, withdraw https://www.insurance.pa.gov/Regulations/Laws%20Regulations/Docu All
Department Number filings not immediately necessary and hold filings not urgent until further ments/Filing%20Notice%20FINAL%20FINAL%203-19.pdf
2020-05 notice.
Rhode Island
South Carolina
South Dakota
Tennessee 3.20.20 Department of Y Encouraged entities making filings to do so electronically. https://www.tn.gov/commerce/news/2020/3/20/tdci-covid-guidance- All
Commerce and 2020.html
Insurance
Texas
Utah
Vermont 4.22.20 Insurance Y Released notice of savings to auto insurance customers due to return https://dfr.vermont.gov/document/dfr-approves-several- P/C
Vermont Department
4.7.20 Insurance Y premiums
Encouragedand reduced
auto rates
insurers during
to file ratestay at homedue
reductions orders.
to theA list of
decreasedinsurance https://dfr.vermont.gov/press-release/dfr-approves-allstates-plan- P/C
Department driving habits of those insureds sheltering in place. refund-auto-insurance-premiums-during-stay-home-stay-safe
Virgin Islands
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Virginia 4.7.20 Commonwealth Y Requested that PC insurers consider making rate filings to provide https://www.scc.virginia.gov/getattachment/af3b9d71-ef44- P/C
State Corporation temporary relief to insureds during the COVID-19 public health emergency. 42e3-8627-e2a7a067fdd8/Rate-Reductions-Credit-Scores-
Commission These filings may include premium discounts for specific perils or Filings-PC-Industry.pdf
coverages, as well as any other appropriate reduction in premium
commensurate with the reduced exposure, such as reduced driving,
reduced liability, or reduced property exposures. Insurers writing private
passenger automobiles may also use their suspension of insurance
rule/form to accommodate insureds who are not using one or more their
vehicles. Insurers whose filed rules provide that credit scores will be
obtained more frequently than the three years provided in the Virginia
Code, should consider altering the frequency of obtaining insurance credit
scores for the duration of the pandemic. The P&C Rule, Rate and Forms
Sections of the Bureau of Insurance will make every effort to expedite any
COVID-19 related filings to the extent permitted by law. This
communication only applies to file and use rates..
Virginia Commonwealth Y Encouraged entities to make filings electronically and modified the limit in https://scc.virginia.gov/clk/efiling/ All
State Corporation size of allowable filings.
Commission
Washington
West Virginia
Wisconsin 3.20.20 Office of the Y Removed deemer period for filings normally considered approved if not https://oci.wi.gov/Pages/Regulation/Bulletin20200320RegulatoryRequ All
Commissioner of disapproved after a specified number of days. Insurers encouraged to file irements.aspx
Insurance required forms electronically.
Wyoming
*Note: State actions are characterized as orders when they
state that insurers are required, directed, or instructed to take
an action. They are characterized as requests when they ask,
request, or encourage insurers to take an action. Notices
advise insurers, consumers, or others of relevant information.
COVID-19 Resources
State Actions Related to Property and Casualty Insurance
As of:
13-May-20
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Alabama
Alaska
Arizona
Arkansas
California 3.26.20 Department of Y Issued a data survey of insurers related to their commercial http://www.insurance.ca.gov/0250-insurers/0300-insurers/0200- All
Insurance business interruption policies in order to understand the size and bulletins/bulletin-notices-commiss-opinion/upload/Business-
scope of business interruption coverages in effect, and the Interruption-Survey-Final.pdf
appropriate number of policies that exclude viruses such as COVID-
19.
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota Commerce Y Issued a questionnaire to insurers to elicit information on actions http://mn.gov/commerce-stat/pdfs/covid-letter-to-pc-life.pdf All
Department relative to COVID-19.
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
New York 3.10.20 Department of Y Issued a request to for information regarding the business https://www.dfs.ny.gov/industry_guidance/circular_letters/cl20 All
Financial Services continuity plans of regulated entities. 20_05
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina 3.19.20 Department of Y Extended data call deadlines for carriers reporting to the following https://www.doi.sc.gov/CivicAlerts.aspx?AID=243 P/C
Insurance data calls; 1) SCDOI Hurricane Dorian Insurance Claim Data Call
and, 2) SCDOI Wind Pool Data Call.
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virgin Islands Division of Banking, Y Issued a request for information from insurers regarding business All
Insurance and continuity proceeding the COVID-19 pandemic.
Financial Regulation
Virginia
Washington 3.25.20 Office of the Y Issued a data call to determine the volume and to obtain details https://www.insurance.wa.gov/sites/default/files/2020- P/C
Insurance about business interruption coverage, civil authority coverage, 03/property-and-casualty-special-data-call-covid-19.pdf
Commissioner contingent business interruption coverage and supply chain
coverage.
West Virginia
Wisconsin
Wyoming
*Note: State actions are characterized as orders when they
state that insurers are required, directed, or instructed to
take an action. They are characterized as requests when
they ask, request, or encourage insurers to take an action.
Notices advise insurers, consumers, or others of relevant
information.
COVID-19 Resources
State Actions Related to Property and Casualty Insurance
As of:
13-May-20
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Alabama
Alaska 3.18.20 DOI Bulletin 20- Y Prohibited carriers from terminating insurance contracts due to non-payment and https://www.commerce.alaska.gov/web/Portals/11/Pub/INS_B All
08 allowing continuing insurance coverage. The DOI will work with carriers to minimize the 20-08.pdf
regulatory effects of such an extension, specifically financial review requirements. The
extension of the grace period does not eliminate the obligation to pay the premium, but
limits policy cancellation for late payment and waives all late fees.
Alaska 3.16.20 Division of Bulletin 20- Y Extended Review Period for Rate, Form, and Advertisement Filings. Notified carriers that https://www.commerce.alaska.gov/web/Portals/11/Pub/INS_B All
Insurance 06 effective immediately all filings are automatically extended as permitted by statute. 20-06.pdf
Arizona 4.14.20 Department of Bulletin No. Y Extended statutory filing deadlines by 30-60 days for exhibits listed. https://insurance.az.gov/sites/default/files/documents/files/Re All
Insurance 2020-03 gulatory%20Bulletin%202020-03%20Signed.pdf
Arkansas 5.11.20 Department of Bulletin No. Y Issued notice regarding consumer complaint email address, claims settlement compliance https://insurance.arkansas.gov/uploads/resource/documents/2 All
Insurance 22-2020 and business continuity planning, regulatory filing deadlines, e-signatures, on-site 2-2020.pdf
department examinations, license renewals, and continuing education.
Arkansas 4.14.20 Department of Bulletin 18- Y Advised insurers to make filings electronically, the Department will consider extensions https://insurance.arkansas.gov/uploads/resource/documents/1 All
Insurance 2020 upon request, filings that must be submitted in hard copy should be filed electronically 8-2020.pdf
and required signatures and notarization are waived temporarily. On-site examinations
will be conducted electronically.
California 4.6.20 Department of Y Encouraged insurers to file required forms electronically. CDI will accept electronic http://www.insurance.ca.gov/0250-insurers/0300- All
Insurance signatures/certification/notarization during the pandemic. Required paper must be insurers/0200-bulletins/bulletin-notices-commiss-
submitted within 90 days of "shelter-in-place" order. CA licensed entities have extension opinion/upload/Notice-of-Compliance-with-Regulatory-Filing-
of 90 days from original due date for 2019 Annual Statements, 2019 supplement filings,
and-Submittal-Requirements.pdf
and 2020 First Quarterly Statements.
Colorado
Connecticut 4.29.20 Insurance Bulletin: FS- Y Allowing foreign insurers an additional 30, 45, or 60 days to complete certain hard copy https://portal.ct.gov/-/media/CID/1_Bulletins/Bulletin-FS- All
Department 39 & FS-38 filings, including Combined Annual Statement (Property), Combined IEEE (Property) and 39.pdf?la=en
State Page - Quarterly Supplement Property and Casualty Companies, as well as other
extensions for other lines of business.
Delaware
District of Columbia 4.23.20 Department of Bulletin 20- Y Extended statutory filing deadline 30 to 60 days in limited circumstances. Provided https://disb.dc.gov/sites/default/files/dc/sites/disb/publication All
Insurance, IB-2-04/10 instructions for submitting extension requests. Requested filings be made electronically. /attachments/DISB%20Bulletin%20Modified%20Regulatory%20
Securities, and Filing%20Requirements%20Captives-042420FINAL.pdf
Banking
Florida Office of Insurance Y Extended the deadline for private passenger auto policy count (PPAC) quarterly survey https://www.floir.com/Office/Coronavirus-COVID-19.aspx P/C
Regulation filing deadline for the first quarter of 2020 from May 15 to June 15, 2020.
Georgia
Guam
Hawaii
Idaho 4.22.20 Department of Bulletin No. Y Extended statutory filing deadlines 30 to 60 days in limited circumstances. Requested https://doi.idaho.gov/DisplayPDF?Id=7784 All
Insurance 20-06 filings be made electronically.
Illinois
Indiana
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Iowa
Kansas
Kentucky 4.7.20 Department of Bulletin Y Provided guidance on new Statutory filing deadlines, compliance with requirements for http://insurance.ky.gov/ppc/Documents/Bulletin2020-02- All
Insurance 2020-02 signature and notarization as well as Department audits. RegulatoryRequirements(003).pdf
Louisiana
Maine 5.1.20 Bureau of insurance Bulletin Y Issued notice to insurers of 30 - 60 day extensions on regulatory filings in limited https://www.maine.gov/pfr/insurance/legal/bulletins/pdf/447. All
447 circumstances. pdf
Maryland 3.26.20 Insurance Bulletin No. Y Notified insurers that provide premium grace periods to request a permitted accounting https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C
Administration 20-14 practice to waive SAP requirement to nonadmit premium receivable over 90 days past 0-14-Premium-Receivables-over-90-days-during-COVID-19-
due. Permitted accounting practice will be effective for the year 2020. SOE.pdf
Massachusetts
Michigan 4.13.20 Department of Bulletin Y Notified insurers that statutory filings may be delayed 30 to 60 days in limited https://www.michigan.gov/documents/difs/Bulletin_2020-17- All
Insurance and 2020-17- circumstances upon request. INS_686905_7.pdf
Financial Services INS
Minnesota 5.1.20 Department of Regulatory Y Extended the filing deadline for licensed insurers writing homeowner's insurance in MN http://mn.gov/commerce-stat/pdfs/regulatory-guidance-20- P/C
Commerce Guidance for property located in the metropolitan area or a statutory or home rule charter city of 25.pdf
20-25 the first class from May 1 to June1.
Mississippi 4.14.20 Insurance Bulletin Y Allowing extensions on Annual Statement Filings upon request. http://www.mid.ms.gov/legal/bulletins/20207bul.pdf All
Department 2020-7
Missouri
Montana
Nebraska 4.8.20 Department of Y Provided notice to insurers with regard to filing deadlines, electronic signatures and on- https://doi.nebraska.gov/sites/doi.nebraska.gov/files/doc/Com All
Insurance site examinations. plyingWithRegRequirementsDuringPublicHealthEmergency.pdf
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio 4.15.20 Department of Bulletin Y Allowing 30 to 60 day extensions on some statutory filings. https://insurance.ohio.gov/static/Legal/Bulletins/Documents/2 All
Insurance 2020-09 020-09.pdf
Oklahoma 4.8.20 Insurance Financial Y Notified insurers of 30 and 60 day extensions for filing financial statements. https://www.oid.ok.gov/financial-bulletin-no-2020-02-fb-no- All
Department Bulletin No. 2020-02/
2020-02
Oregon
Pennsylvania
Rhode Island
South Carolina 4.24.20 Department of Bulletin Y Offered 30 to 60 day extensions on certain filings, most related to statutory reporting. https://www.doi.sc.gov/CivicAlerts.aspx?AID=260 All
Insurance Number Documents may be notarized and filed electronically but companies must track and file
2020-05 hard copies no later than 60 days following the lifted State of Emergency. The
Department will continue on-site audits doing so remotely to the fullest extent possible.
South Dakota
Tennessee 4.13.20 Department of Bulletin 20- Y Allowing 30-60 day extensions on some statutory filings. https://www.tn.gov/content/dam/tn/commerce/documents/in All
Commerce and 06 surance/bulletins/041320_COVID-
insurance 19_Filing_Flexability_Guidance_to_Carriers.pdf
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Texas
Utah 4.8.20 Insurance Bulletin Y Allowing 30 to 60 day extensions on certain statutory filings. https://insurance.utah.gov/wp-content/uploads/2020- All
Department 2020-6 6Signed.pdf
Vermont
Virgin Islands 3.30.20 Division of Banking, Bulletin Y Extending statutory filing deadlines in limited circumstances and requesting that they be https://ltg.gov.vi/wp-content/uploads/2020/04/Bulletin-2020- All
Insurance and 2020-05 filed electronically. 05-Electronic-Submission-and-Extension-of-Time-to-May-1-
Financial Regulation 2020-to-File-Documents-that-are-Due-by-April-1-2020.pdf
Virgin Islands 4.8.20 Division of Banking, Bulletin Y Extending the use of OPTins to allow for electronic submission of licensing and https://ltg.gov.vi/wp-content/uploads/2020/04/Bulletin-2020- All
Insurance and 2020-08 miscellaneous filings. 08-Electronic-Submissions-of-Additional-Filings-and-Filings-Fees-
Financial Regulation Through-OPTins.pdf
Virginia 4.14.20 Commonwealth Administrat Y Granting, via request, extensions on statutory filings. Temporarily waiving hard copy and No Link Provided. All
State Corporation ive Letter notary requirements until 60 days after the order to shelter in place is lifted. The Bureau
Commission 2020-02 will not conduct on-site examinations during the public health emergency.
Washington
West Virginia
Wisconsin
Wyoming
Guam
Virgin Islands 3.30.20 Division of Banking, Bulletin Y Extending statutory filing deadlines in limited circumstances and requesting that they be https://ltg.gov.vi/wp-content/uploads/2020/04/Bulletin-2020- All
Insurance and 2020-05 filed electronically. 05-Electronic-Submission-and-Extension-of-Time-to-May-1-
Financial Regulation 2020-to-File-Documents-that-are-Due-by-April-1-2020.pdf
*Note: State actions are characterized as orders when they
state that insurers are required, directed, or instructed to
take an action. They are characterized as requests when
they ask, request, or encourage insurers to take an action.
Notices advise insurers, consumers, or others of relevant
information.
COVID-19 Resources
State Actions Related to Property and Casualty Insurance
As of:
13-May-20
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Alabama
Alaska Department of Y Published Consumer Alert describing existence of pandemic exclusions in travel cancellation https://www.commerce.alaska.gov/web/Portals/11/Pub/INS_Tr P/C
Insurance policies. avelInsurance.pdf
Arizona Department of Y Issued consumer information on travel insurance and exclusions related to COVID-19 (NAIC https://insurance.az.gov/taking-trip-information-about-travel- P/C
Insurance Document) insurance-you-should-know-you-hit-road
Arkansas
California
Colorado
Connecticut Insurance Y Created FAQ regarding coverage under most travel insurance policies. https://portal.ct.gov/CID/Coronavirus/Coronavirus-Travel- P/C
Department Insurance-FAQs
Delaware
District of Columbia Department of Y Issued FAQ document concerning issues related to COVID-19 including travel insurance. https://disb.dc.gov/sites/default/files/dc/sites/disb/publication/ All
Insurance, attachments/DISB-FAQ-COVID-19.pdf
Securities, and
Banking
District of Columbia Department of Y Provided consumer information on travel insurance and exclusions related to COVID-19. https://disb.dc.gov/page/taking-trip-information-about-travel- P/C
Insurance, insurance-you-should-know-you-hit-road
Securities, and
Banking
Florida
Georgia
Guam
Hawaii
Idaho
Illinois 3.2..20 Department of Company Y Issued memo to insurers regarding coronavirus with instruction to provide travel insurance https://insurance.illinois.gov/cb/2020/CB2020-02.pdf P/C
Insurance Bulletin coverage for cancellation due to COVID 19 unless the policy contains an applicable exclusion.
2020-2
Illinois Department of Y Issued FAQ for coverage issues including information on coverage issues regarding travel https://insurance.illinois.gov/Newsrls/2020/03/COVID-19- P/C
Insurance insurance. FAQ.pdf
Indiana
Iowa Insurance Y Posted FAQ including information on travel insurance coverage. https://iid.iowa.gov/covid-19 All
Department
Kansas Insurance Y Issued guidance to consumers regarding insurance scams and false travel insurance coverage https://insurance.ks.gov/documents/department/COVID19- P/C
Department offers. Insurance-Scams.pdf
Kentucky
Louisiana Department of Y Issued FAQ which includes information regarding business interruption and travel insurance. Site https://www.ldi.la.gov/consumers/insurance- All
Insurance also includes consumer alert on scams related to COVID-19. type/healthinsurance/covid-19/
Maine 4.29.20 Bureau of Insurance Y Issued notice to consumers that travel insurance policies may not cover losses due to COVID-19, https://www.maine.gov/pfr/insurance/press- P/C
depending on policy language and date of purchase. release.shtml?id=2481709
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Maine 3.12.20 Professional & Bulletin 442 Y Reminded travel insurance carriers that policies must provide full coverage for all covered risks https://www.maine.gov/pfr/insurance/legal/bulletins/index_by_ P/C
Financial Regulation arising out of COVID-19 exposure and infection, subject only to such lawful exclusions as are number.html
clearly stated in the policy and agreed to between the insurer and the insured.
Maryland 3.9.20 Insurance Y Created FAQ regarding COVID-19 including information on travel insurance. https://insurance.maryland.gov/Pages/newscenter/NewsDetails. P/C
Administration aspx?NR=2020251
Maryland 3.20.20 Insurance Bulletin No. Y Issued a request to insurers offering travel insurance at this time to provide an option for https://insurance.maryland.gov/Insurer/Documents/bulletins/20- P/C
Administration 20-09 consumers to purchase a Cancel For Any Reason waiver. 09-Travel-Insurance-sales-during-COVID-19-SOE.pdf
Massachusetts
Michigan 3.10.20 Department of Y Offered guidance on travel insurance and coverage issues concerning COVID-19. https://content.naic.org/article/consumer_insight_taking_trip_i P/C
Insurance and nformation_about_travel_insurance_you_should_know_you_hit
Financial Services _road.htm
Minnesota 3.13.20 Commerce Consumer Y Published a press release regarding travel insurance considerations and typical coverage https://mn.gov/commerce/media/news/#/detail/appId/2/id/42 P/C
Department Alert limitations. 3001
Mississippi 3.9.20 Insurance Press Y Released an FAQ document with information regarding travel insurance, alerting consumers to https://www.mid.ms.gov/newsroom/pressreleases/2020/Pressr P/C
Department Release check their policies to ask their carrier to determine coverage for COVID-19. el030920.pdf
Mississippi Insurance Y Created a landing page for issues related to COVID-19, including insurer audits, business http://www.mid.ms.gov/consumers/covid.aspx P/C
Department interruption, commercial policies and travel insurance.
Missouri
Montana
Nebraska 3.13.20 Department of Consumer Y Published a Consumer Alert regarding considerations for the purchase of travel insurance. https://doi.nebraska.gov/sites/doi.nebraska.gov/files/doc/Consu P/C
Insurance Alert merAlertTravelInsurance-InfotoKnowBeforeYouHitTheRoad.pdf
Nevada Division of Y Published FAQ regarding coverage options and exclusions commonly found in travel insurance http://doi.nv.gov/uploadedFiles/doinvgov/_public- P/C
Insurance policies, alerting consumers to read their policy to determine if coverage exists.. documents/News-Notes/COVID-19_Travel_FAQs.pdf
New Hampshire Insurance Y Created landing page for issues regarding coronavirus including business interruption and travel https://www.nh.gov/insurance/covid-19/index.htm P/C
Department insurance.
New Jersey
New Mexico
New York 3.6.20 Department of Insurance Y Issued guidance to licensed insurers and licensed travel insurance producers concerning policies https://www.dfs.ny.gov/industry_guidance/circular_letters/cl20 P/C
Financial Services Circular sold as "cancel for any reason" to provide the position of the DFS with regard to CFAR policies and 20_04
Letter No. 4 encourage licensed entities to afford the public with coverage options as well as clear guidance
(2020) about policies sold.
North Carolina
North Dakota Insurance Y Created a COVID-19 landing page with FAQ related to travel insurance, business interruption, https://www.nd.gov/ndins/covid-19-coronavirus-and-insurance P/C
Department general liability insurance, etc.
Ohio 3.11.20 Department of BULLETIN Y Issued guidance to insurers and regulated entities regarding issues related to COVID-19 including https://iop-odi- P/C
Insurance 2020-02 travel insurance. Prescribed that travel insurance should cover trip cancellation due to COVID-19 content.s3.amazonaws.com/static/Legal/Bulletins/Documents/2
unless a specific exclusion applies. 020-02_COVID-19.pdf
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
State Date Agency Document Order Request Notice Summary Link Line of Business
Title
Tennessee
Texas Department of Y Created FAQ regarding travel insurance. https://www.tdi.texas.gov/takefive/travel.html P/C
Insurance
Utah
Vermont
Virgin Islands
Virginia
Washington Office of the Y Issued guidance regarding travel insurance and coverage for epidemics such as coronavirus. Most https://medium.com/commissioners-eye-on-insurance/will-travel- P/C
Insurance importantly, exclusions may apply, one would need to read the policy to be sure. Trips booked insurance-pay-if-you-cancel-a-trip-because-of-a-health-epidemic-
Commissioner after the epidemic became known would exclude coverage for cancellation due to coronavirus. 22d929c07925
West Virginia
Wisconsin
Wyoming
*Note: State actions are characterized as orders when they
state that insurers are required, directed, or instructed to
take an action. They are characterized as requests when they
ask, request, or encourage insurers to take an action. Notices
advise insurers, consumers, or others of relevant
information.
COVID-19 Resources
State Actions Related to Property and Casualty Insurance
As of:
13-May-20
State Date Agency Document Title Order Request Notice Summary Link Line of Business
Alabama
Alaska 4.9.20 Department of Bulletin 20-05 Y Established a presumptive order of compensability under workers' https://labor.alaska.gov/wc/bulletins/20-05.pdf P/C
Insurance compensation for certain employees.
Alaska 3.17.20 Workers' Bulletin 20-03 Y Issued guidance regarding workers' compensation board hearings/prehearings https://labor.alaska.gov/wc/bulletins/20-03.pdf P/C
Compensation and appeals commission hearings
Division
Alaska 3.16.20 AK Workers' Bulletin 20-02 Y Provides guidance regarding air travel outside of state for second independent https://labor.alaska.gov/wc/bulletins/20-02.pdf P/C
Compensation medical evaluations.
Division
Arizona
Arkansas
California WCIRB California Y Provides a COVID-19 resource regarding workers' compensation insurance. https://www.wcirb.com/faq?answer=faq- P/C
32631&question=question-32631
California 4.6.20 Department of Y Alerted insurance companies that all workers affected by COVID-19 on the job http://www.insurance.ca.gov/0400-news/0100-press- P/C
Insurance are eligible for workers’ compensation benefits regardless of immigration status. releases/2020/release036-2020.cfm
Such claims may not be denied on the basis of the injured worker’s citizenship
or immigration status. This includes workers engaged in front-line occupations
such as health care, emergency services, food production, sales, and delivery,
among others.
California 4.13.20 Department of Bulletin 2020-3 Y Ordered insurers to provide premium refunds for certain lines of business http://www.insurance.ca.gov/0250-insurers/0300-insurers/0200- P/C
Insurance including, auto, workers compensation, etc. bulletins/bulletin-notices-commiss-
opinion/upload/Bulletin_2020-3_re_covid-
19_premium_reductions-2.pdf
California 3.26.20 Department of Y Created FAQ regarding commercial coverage including workers' compensation. http://www.insurance.ca.gov/01-consumers/140- P/C
Insurance catastrophes/FAQ-on-Business-Interruption-Insurance.cfm
California 3.24.20 WCIRB California Bulletin No. 2020-09 Y Provided a Catastrophe Number and added a Nature of Injury code to track https://www.wcirb.com/sites/default/files/bulletins/2020- P/C
claims involving a diagnosis of Coronavirus Disease as a part of claim reporting 09_covid-19_claim_reporting_reqs.pdf
requirements.
Colorado 3.17.20 CO DOL Emergency Rules Y Provided information regarding emergency rules as well as addition updates https://www.colorado.gov/cdle/dwc/covid19-updates P/C
7 CCR 1101-3 regarding customer service, claims, prehearings, fee schedules, provider
Workers' Compensation education, DIME unit, coverage enforcement, self-insurance and premium cost
of Procedure containment, as well as contact information.
Colorado 3.17.20 CO DOI Y Waived the prior authorization requirement for initial and subsequent https://www.colorado.gov/pacific/cdle/information-and- Health/WC
telehealth visits for physical and occupational therapy. resources-coronavirus
Connecticut 3.25.20 Workers' Y Created a landing page with current information regarding the Workers' https://wcc.state.ct.us/index.html P/C
Compensation Compensation Commissioners, hours, memos, etc.
Commission CT
State Date Agency Document Title Order Request Notice Summary Link Line of Business
Connecticut 3.25.20 Workers' Submission of WCC Y Ordered certain forms be sent via certified mail to be suspended. Regular mail https://wcc.state.ct.us/memos/2020/2020-07.htm P/C
Compensation Forms During COVId-19 can be used.
Commission CT Pandemic -
Memorandum No. 2020-
07
Connecticut 3.25.20 Workers' WCC Form 36 Y Suspended some regulatory and administrative deadlines, as well as some https://wcc.state.ct.us/memos/2020/2020-06.htm P/C
Compensation Procedure Under automatic approvals.
Commission CT Governor's Executive
Order - Memorandum
No. 2020-06
Connecticut 3.25.20 Workers' Stipulation Approval / Y Suspended 20-day deadlines in stipulation approval/hearing processes. https://wcc.state.ct.us/memos/2020/2020-05.htm P/C
Compensation Hearing Process
Commission CT
Connecticut 3.23.20 State of CT Workers' Executive Order No. 7K Y Issued Executive Order suspending non-critical operations of the Workers’ https://portal.ct.gov/-/media/Office-of-the-Governor/Executive- P/C
Compensation Compensation Commission. Orders/Lamont-Executive-Orders/Executive-Order-No-
Commission 7K.pdf?la=en
Delaware 3.20.20 DE Accident Board Y Suspended board hearings until at least April 3, 2020. Merit hearings are P/C
cancelled. All appeals from the Industrial Access Board that do not require oral
argument are not affected.
District of Columbia Department of Y Issued FAQ document concerning issues related to COVID-19 including workers https://disb.dc.gov/sites/default/files/dc/sites/disb/publication/ All
Insurance, Securities, compensation. attachments/DISB-FAQ-COVID-19.pdf
and Banking
Florida 4.15.20 Department of CFO-Directive 20-06 Y Suspended employer penalty payments and reinstatement of stop-work penalty https://www.myfloridacfo.com/coronavirus/documents/CFO- P/C
Financial Services orders issued by the Division of Workers' Compensation. Suspended Direc ve-20-06.pdf
requirement that workers' compensation insurers mail informational brochures
pursuant to 440.185(3). Urged insurers to deliver the brochures by electronic
means. Effective for the period in Executive Order 20/52 and any amendments
to it or until rescinded by the Chief Financial Officer.
Florida Office of Insurance OIR-20-05M Y Reminded insurers that section 440.09, Florida Statutes, requires an employer to https://floir.com/siteDocuments/OIR-20-05M.pdf P/C
Regulation provide workers’ compensation coverage if the employee suffers a compensable
injury arising out of work performed in the course and scope of employment.
Georgia 4.7.20 Office of Insurance Order of the State Y Extended deadlines to May 13, 2020 for statutes of limitation, time for https://sbwc.georgia.gov/media/4346/download P/C
and Safety Fire Board of Workers' discovery, time to serve a party, time to appeal or seek the right to appeal any
Commissioner Compensation order, ruling, or other determination.
Georgia 3.16.20 GA State Board of WC Y Postponed hearings and issued guidance of mediations by phone. https://sbwc.georgia.gov/notice-regarding-hearings-and- P/C
mediations
Georgia 3.14.20 GA State Board of WC Order of the State Y Extended deadlines due to COVID-19 concerns; such as: statutes of limitations, https://sbwc.georgia.gov/notice-regarding-hearings-and- P/C
Board of Workers' time within which discovery or any aspect thereof is to be completed, time mediations
Compensation within which to serve a party, time within which to appeal or seek the right to
appeal any order, ruling, or other determination.
Guam
Hawaii March Hawaii DOL Y Provided a fact sheet with information regarding compensability and steps to https://labor.hawaii.gov/ui/files/2020/03/COVID-19-Labor- P/C
take. (fact sheet provides details other than workers' compensation as well.) Benefits-Fact-Sheet_20200319.pdf
State Date Agency Document Title Order Request Notice Summary Link Line of Business
Hawaii 3.19.20 Department of MEMORANDUM 2020- Y Workers compensation adjuster licenses subject to renewal on April 16, will be https://cca.hawaii.gov/ins/files/2020/03/IC-Memo-2020- P/C
Commerce and 2LIC extended without examinations until 45 days after the examinations are made 2LIC.pdf
Consumer Affairs available. Renewal fees must be paid and an explanation must be provided to
the Commissioner.
Hawaii Hawaii DOL Y Provided FAQ regarding workers’ compensation and temporary disability https://labor.hawaii.gov/wp-content/uploads/2020/04/COVID- P/C
insurance scenarios due to COVID-19 including how to file for benefits, eligibility 19-DCD-QAs.pdf
and contact information.
Idaho 3.23.20 Idaho Industrial Emergency Order Y Delaying JRP 10 hearings, mediations and other hearings/conferences unless https://iic.idaho.gov/wp- P/C
Commission regarding COVID-19 proceedings may be conducted safely in-person. content/uploads/sites/16/2020/04/Commission-Amended-
Emergency-Order-re-COVID-19-Secure.pdf
Proceedings may be held by telephone or video with agreement of parties.
UPDATE: Amended 3/23/20 Order to extend from April 13th, 2020 to May 29,
2020 or until further notice.
Idaho Idaho Industrial Landing Page Y Provided information regarding limited office access and a COVID-19 FAQ. https://iic.idaho.gov/ P/C
Commission
Illinois 4.13.20 Workers' Y Amended evidentiary rules to ensure first responders and front line workers are https://www2.illinois.gov/sites/iwcc/news/Documents/13APR20- P/C
Compensation afforded full protections of the Workers' Compensation Act in the event they Emergency_Amendment_Only-50IAC9030_70.pdf
Commission are exposed to or contract the virus, effective April 16, 2020. Defined what
constitutes a first responder and front line worker.(50 Ill. Adm. Code 9030)
Indiana 3.20.20 Workers Y Created landing page regarding information regarding workers' compensation. https://www.in.gov/wcb/ P/C
Compensation Board
of Indiana
Indiana Workers’ Y Encouraged employers to make decisions as to whether any vulnerable segment https://www.in.gov/wcb/ P/C
Compensation Board of their workforce will be presumptively covered under the provisions of the IN
of Indiana Worker’s Compensation Act. Clarified that under IN laws, the State cannot tell
employers they must automatically cover employees who contract COVID-19.
Iowa 3.13.20 Iowa Division of Y Unless a motion to continue is filed, hearings occurring from March 18 through https://www.iowaworkcomp.gov/sites/authoring.iowadivisionof P/C
Workers' June 16, 2020 will be held via webinar. workcomp.gov/files/Order%20--%20Coronavis%20%28COVID-
Compensation 19%29%20Impact%20on%20Hearings%20--%202020.03.13.pdf
Kansas
Kentucky 3.20.20 KY DOL Y Notice of cancellation of in-person workers' compensation proceedings. https://labor.ky.gov/Documents/Update%20on%20DWC%20Op P/C
erations%20COVID-19.pdf
Kentucky 3.20.20 KY DOL Y Notice of cancellation of in-person workers' compensation proceedings https://labor.ky.gov/Documents/Update%20on%20DWC%20Op P/C
erations%20COVID-19.pdf
Louisiana Office of Workers’ Y Issued Emergency Rule (ER) regarding patient protections and related health P/C
Compensation care services regarding prescription refills. Insurers must allow for at least a 30
Administration day supply of any prescription medication (conditions apply).
(OWCA) https://www.doa.la.gov/osr/EMR/2020/2004EMR011.pdf
Maine 3.27.20 Workers' Y Provided FAQ regarding workers' compensation as it relates to the coronavirus. https://www.maine.gov/wcb/COVID_FAQ_3-27-2020.pdf P/C
Compensation Board
State Date Agency Document Title Order Request Notice Summary Link Line of Business
Maine Workers' Y Created landing page providing information regarding how hearings and https://www.maine.gov/wcb/ P/C
Compensation Board mediations will be handled while social distancing.
Maryland 4.24.20 Insurance Bulletin No. 20-21 Y Provided guidance on recent NCCI filings related work workers compensation https://insurance.maryland.gov/Insurer/Documents/bulletins/2 P/C
Administration and impacts from COVID-19. 0-21-COVID-19-Workers-Comp-Ins.pdf
Maryland 3.26.20 Workers' Y Issued notice of docket cancellation through May 1, 2020. Provides link to file an https://www.wcc.state.md.us/ P/C
Compensation online employee claim.
Massachusetts
Michigan
Minnesota Department of Labor Y Provided information regarding administrative conferences, mediations, copy http://dli.mn.gov/updates P/C
and industry file review, rehabilitation consultations, and rehabilitation review panel, as well
as contact information.
Mississippi 3.24.20 Workers' Y Created a landing page for issues related to COVID-19 as they relate to workers' https://mwcc.ms.gov/#/home P/C
Compensation compensation.
Commission
Missouri
Montana Department of Labor Y Created FAQ related to COVID-19 and workers' compensation. http://dli.mt.gov/employer-resource-covid-19 P/C
and Industry
Nebraska
Nevada
New Hampshire
New Jersey 3.16.20 NJ DOL Notice to the Bar Y Suspended court hearings for workers' compensation through Friday, April 3, https://www.nj.gov/labor/forms_pdfs/wc/pdf/Memo_Suspensi P/C
2020. on_of_WC_Court_COVID19_03162020.pdf
New Mexico Workers' Y Provided information regarding hearings and mediation changes due to COVID- https://workerscomp.nm.gov/Communications P/C
Compensation Bureau 19.
New York 4.20.20 Workers' Y Issued summary of COVID-19 outbreak response. http://www.wcb.ny.gov/content/main/TheBoard/WCBcovidres P/C
Compensation Board ponse4-20.pdf
New York 3.30.20 New York State Executive Order No. Y Issued a moratorium on cancellations, non-renewals, or conditionally renewinghttps://www.governor.ny.gov/news/no-20213-continuing- P/C
Governor's Office 202.13 any workers compensation insurance policy issued to an individual or small temporary-suspension-and-modification-laws-relating-disaster-
business for 60 days. emergency
New York 3.07.20 NYS WCB Y Issued information regarding remote Hearings; 90-day requirement for medical http://www.wcb.ny.gov/content/main/TheBoard/WCB- P/C
evidence; IME requirements; depositions; appeals and rebuttals; bureau of Response-COVID-19.jsp
compliance; payor compliance
New York NYS WCB Y Created a landing page regarding changes due to COVID-19 as they relate to http://www.wcb.ny.gov/content/main/TheBoard/WCB- P/C
workers' compensation. Response-COVID-19.jsp
North Carolina 4.20.20 Department of Y Issued order that the reporting deadline for self-insurers has been extended https://files.nc.gov/doi/documents/self-insured-workers- P/C
Insurance from April 30 to May 30, 2020. compensation/order-extension-of-deadlines-58-2-47-self-
insured-wc-4-17-2020.pdf
North Carolina Industrial Commission Y Created a landing page regarding changes due to COVID-19 as they relate to https://www.ic.nc.gov/ P/C
workers' compensation.
State Date Agency Document Title Order Request Notice Summary Link Line of Business
North Dakota 4.2.20 Workforce Safety & Y Created FAQ to assist with questions regarding the extended coverage for https://www.workforcesafety.com/news/updated-guidelines- P/C
Insurance COVID-19 for frontline health care workers and first responders and general covid-19-coverage-frontline-health-care-workers-and-first-
workers' compensation claim information. responders
North Dakota 4.1.20 Workforce Safety & Y Issued guidance on billing for telemedicine under workers' compensation. https://www.workforcesafety.com/news/billing-telemedicine- P/C
Insurance services
North Dakota 3.31.20 Workforce Safety & Y Issued FAQ for employers. https://www.workforcesafety.com/news/updated-covid-19- P/C
Insurance frequently-asked-questions-employers
North Dakota 3.31.20 Workforce Safety & Y Issued FAQ for employees. https://www.workforcesafety.com/news/updated-guidelines- P/C
Insurance covid-19-coverage-frontline-health-care-workers-and-first-
responders
North Dakota 3.25.20 Workforce Safety and Y Expanded eligibility for workers' compensation coverage to first responders and https://www.governor.nd.gov/sites/www/files/documents/exec P/C
Insurance health care workers assisting in the state's response to COVID-19. utive-orders/Executive%20Order%202020-
12%20WSI%20extension%20for%201st%20responders.pdf
Ohio Workers' Y Provided FAQ with information regarding procedural changes due to COVID-19 https://www.bwc.ohio.gov/downloads/blankpdf/COVID-19- P/C
Compensation as they relate to workers' compensation. BWCFAQs.pdf
Oklahoma 3.24.20 Y Issued notice of current process for Joint Petition Settlements within guidelines https://www.ok.gov/wcc/documents/JP%20Process%203-%203- P/C
of social distancing. 24-2020%20.pdf
Oklahoma Workers' Y Provided instruction for filings, approval of Joint Petition Settlements https://www.ok.gov/wcc/ P/C
Compensation Electronically and Case issues resolved by email and extended deadlines.
Commission
Oregon 4.15.20 Department of Y Created a landing page for information regarding COVID-19 and workers' https://wcd.oregon.gov/Pages/COVID-19-updates.aspx P/C
Insurance Workers' compensation.
Compensation
Division
Oregon 4.10.20 Division of Financial DFR 2020-9 Y Directed insurers to review workers compensation policies for employers asking https://dfr.oregon.gov/laws- P/C
Regulation employees to work from home which likely falls into a different classification rules/Documents/Bulletins/bulletin2020-09.pdf
code than those assigned at policy origination.
Oregon 4.10.20 Division of Financial DFR 2020-10 Y Issued guidance to insurers to exclude furloughed employees from payroll https://dfr.oregon.gov/laws- P/C
Regulation reported to workers' compensation insurers. rules/Documents/Bulletins/bulletin2020-10.pdf
Oregon 3.25.20 Department of Y Provided notice regarding communication and documentation of claims, https://wcd.oregon.gov/IndustryNotices/03-25-20-IN-COVID- P/C/Health
Workers' encouraged the use of telehealth, provided information regarding a temporary ClaimsProc.pdf
Compensation fee schedule, and issued guidance regarding temporary disability authorization.
Pennsylvania 3.20.20 Y Provided FAQ regarding COVID 19 and possible work-related exposure. https://www.uc.pa.gov/COVID-19/Pages/WC-COVID-FAQs.aspx P/C
Rhode Island
South Carolina 4.3.20 Workers' Y Advised carriers of procedural guidelines in light of COVID-19 social distancing https://wcc.sc.gov/sites/default/files/Documents/Update.News P/C
Compensation order. /Advisory%20Notice%20Procedural%20Clarifications%20final%2
Commission 04-3-2020_.pdf
South Carolina 3.26.20 Workers' Y Advised carriers of codes anticipated to be used in reporting any COVID-19 claim https://www.wcc.sc.gov/sites/default/files/Documents/Update. P/C
Compensation effective Dec. 2019 or later. News/New%20EDI%20Codes%20for%20COVID-
Commission 19%20Pandemic%203-26-2020.pdf
State Date Agency Document Title Order Request Notice Summary Link Line of Business
South Carolina 3.21.20 Workers' Advisory Notice Y Provided notice of suspended live hearings through May 1, 2020, except for https://wcc.sc.gov/sites/default/files/Documents/Update.News P/C
Compensation Commissioner's emergency situations. Also advised on contingency claims procedures and /Advisory%20Notice%20Commissioner%20Hearings%203-21-
Commission Hearings hearings held via telephone. 2020%20final%20final.pdf
South Dakota Department of Labor Y Created FAQ regarding COVID-19 and matters of compensability. https://dlr.sd.gov/workers_compensation/covid_19_workers_c P/C
and Regulation omp_coverage.aspx
Tennessee
Texas 4.27.20 Department of Y Advised of draft data call regarding to COVID-19 exposures related to workers' https://www.tdi.texas.gov/wc/carrier/documents/covid19dc042 P/C
Insurance compensation. Data call anticipated to be due Aug. 15, 2020. 0m.pdf
Texas 4.22.20 Department of Commissioners Bulletin Y Issued guidance regarding interim recertification to workers' compensation https://www.tdi.texas.gov/bulletins/2020/B-0023-20.html P/C
Insurance # B-0023-20 doctors with designated doctor or maximum medical improvement rating
certifications.
Texas 4.13.20 Department of Y Adopted rules for the use of telemedicine and telehealth for workers' https://www.tdi.texas.gov/wc/rules/adopted/documents/er167 P/C
Insurance compensation. tm0420m.pdf
Texas 4.10.20 Department of Y Suspended time (10 days) requirement for testing to provide workers’ https://www.tdi.texas.gov/bulletins/2020/B-0019-20.html P/C
Insurance compensation coverage for emergency responders.
Texas 3.27.20 Department of Commissioner's Bulletin Y Provided guidance to Workers' Compensation carriers regarding claims https://www.tdi.texas.gov/bulletins/2020/B-0010-20.html P/C
Insurance # B-0010-20 adjusting, medical examinations and medical billing while social distancing.
Texas 3.25.20 Department of Commissioner's Bulletin Y Requested workers' compensation carriers to continue providing timely claims https://www.tdi.texas.gov/bulletins/2020/B-0010-20.html P/C
Insurance # B-0010-20 adjusting services; process and deliver benefits in a timely manner; authorize
payments to pharmacies up to a 90-day supply of prescription medication.
Suspended orders for DD (designated doctor) exams and holding requests and
suspended RME (required medical exams), DD, and referral exams that have
already been ordered. Provided an exception regarding timely medical bills due
to a catastrophic event.
Texas Department of Y Created a covid-19 landing page with FAQ related to workers compensation https://www.tdi.texas.gov/wc/information/coronavirus.html P/C
Insurance coverage describing that an employee must be injured or contracted an
occupational disease as a result of their employment, therefore, coverage would
be determined on a case by case basis with the employers insurance carrier.
Utah Department of Y Provided considerations for workers' compensation fraud related to stay at https://insurance.utah.gov/featured-news/covid-19-and- P/C
Insurance home order. workers-comp-fraud
Utah 3.26.20 Insurance Bulletin 2020-03 Y Issued guidance that the Insurance Commissioner expects carriers to exercise https://insurance.utah.gov/wp-content/uploads/2020- P/C
Department sound business and actuarial judgment in deciding whether or not to receive 3Signed.pdf
premium for workers' compensation while businesses are closed due to the
State Order regarding COVID-19.
Vermont Department of Y Provided guidance regarding workers compensation premiums relative to COVID- https://dfr.vermont.gov/sites/finreg/files/doc_library/dfr- P/C
Financial Regulation 19. insurance-covid19-workers-compensation-guidance.pdf
State Date Agency Document Title Order Request Notice Summary Link Line of Business
Vermont 3.18.20 Department of Labor Y Provided information regarding changes in handling workers' compensation https://labor.vermont.gov/sites/labor/files/doc_library/Tempor P/C
claims due to COVID-19. ary%20Changes%20being%20made%20in%20handling%20of%2
0workers%27%20compensation%20claims%20in%20response%
20to%20the%20COVID-19%20Pandemic.pdf
Vermont 3.13.20 Department of Y Provided information regarding changes to claims handling for workers' https://labor.vermont.gov/sites/labor/files/doc_library/Tempor P/C
Financial Regulation compensation claims due to COVID-19. ary%20Changes%20being%20made%20in%20handling%20of%2
0workers%27%20compensation%20claims%20in%20response%
20to%20the%20COVID-19%20Pandemic.pdf
Vermont Vermont Department Y Created landing page with information for employees and employers related to https://labor.vermont.gov/covid19 P/C
of Labor workers' compensation.
Virgin Islands
Virginia
Washington 3.5.20 Washington State DOL Y Will pay wage loss and medical treatment expenses for any health care worker https://www.governor.wa.gov/news-media/inslee-announces- All
or first responder who is quarantined because of coronavirus exposure. workers-compensation-coverage-include-quarantined-health-
workersfirst
Washington 3.5.20 Washington State DOL Y Will pay wage loss and medical treatment expenses for any health care worker https://www.governor.wa.gov/news-media/inslee-announces- P/C
or first responder who is quarantined because of coronavirus exposure. workers-compensation-coverage-include-quarantined-health-
workersfirst
West Virginia
Wisconsin 3.13.20 Y Provided notice of hearings, prehearings, and mediations held by telephone or https://dwd.wisconsin.gov/covid19/public/pdf/owch-covid-19- P/C
video conference and remain as previously scheduled. notice.pdf
Wisconsin Y Created FAQ for workers regarding COVID-19. https://dwd.wisconsin.gov/covid19/public/wc.htm P/C
Wyoming
*Note: State actions are characterized as orders when they state that
insurers are required, directed, or instructed to take an action. They are
characterized as requests when they ask, request, or encourage insurers to
take an action. Notices advise insurers, consumers, or others of relevant
information.
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