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World Bank, Kosovo Country Economic Memorandum, November 2021 (2021)

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World Bank Group Kosovo Country Economic Memorandum, Raising Firm Productivity, dated November 2021. The memorandum covers firm characteristics and dynamics, firm productivity and access to credit, the impact of COVID-19 on firms, and conclusions and tentative policy implications, followed by references, a technical appendix and additional tables and figures. Its figures draw on Kosovo tax and company registry data for 2010–18, including active firms by size, entry and exit rates, firm survival, job creation and destruction, total factor productivity revenue (TFPR) by sector, and credit to the private sector. A regression table on drivers of access to credit in Kosovo covers 1,513 firms and 3,536 observations, and a figure compares digitalization and innovation in response to the COVID-19 outbreak.

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“World Bank, Kosovo Country Economic Memorandum, November 2021 (2021).” Original at openknowledge.worldbank.org. Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/world-bank-kosovo-country-economic-memorandum-november-2021-2021-b9da06cd60/, SHA-256 c7b1afae2f4e26760a749a65a062e2b75e530fe6cdb20e3032a94eb51f57889a.

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                      Public Disclosure Authorized   Public Disclosure Authorized   Public Disclosure Authorized              Public Disclosure Authorized




                                                                                                        November 2021


                                                                                                                                                   WORLD BANK GROUP
                                                                                                                        Raising


                                                                                                                        Firm Productivity


Kosovo Country



                1
Economic Memorandum
        Kosovo Country Economic Memorandum


        Raising
        Firm
        Productivity
        Table of Contents
        Executive summary                                7
        Firm Characteristics and Dynamics               11
          1.1. Firm Characteristics                     12
          1.2. Firm Dynamics                            22
        Firm Productivity and Access to Credit          35
          1.3. TFPR and Labor Productivity              36
          1.4. Access to Credit and Productivity        43
          1.5. Barriers to Productivity                 47
        The Impact of COVID-19 on Firms                 48
        Conclusions and Tentative Policy Implications   51
        References                                      55
        Technical Appendix                              57
        Additional Tables and Figures                   61




2   
Figures

Fig 1.  Active Firms by Size and Total,             Already Active, 2012–18,           Fig 31. Labor, Capital, and
        Average, 2010–18 p.12                       Percent p.24                               Intermediate Inputs, 2012–17,
Fig 2. Average Firm Size and Density,       Fig 17. Drivers of Entry and Exit Rates,           Index 100=2012 p.37
        2012–18 p.13                                Percentage Points p.24             Fig 32. TFPR and value added per
Fig 3. Turnover Comparisons by Firm         Fig 18. Firm Size at Entry p.25                    worker by Sector and Average
        Size, Relative to EU Averages,                                                         p.38
                                            Fig 19. Firm age and Employment
        2018. Index EU=100 p.14                     Growth p.26                        Fig 33. Decomposition of TFPR
Fig 4. Active Enterprises by Main                                                              Growth, 2014–17, Percent
                                            Fig 20. Employees by Firm Age and
        Activity Compared to the EU,                                                           Change p.39
                                                    Size over Five Years, Average
        Percent of Total p.14                       2012–18, Index, Entry Year = 1     Fig 34. Characteristics of Entrants
Fig 5. Employment Share by Sector,                  p.27                                       Relative to the Median Firm.
        Percent of Total p.15                                                                  Percent p.40
                                            Fig 21. Firm Survival in Kosovo,
Fig 6. Firms, Employment, and Sales                 Average 2012–18, Percent p.27      Fig 35. TFPR, Employment, Revenue,
        by Municipality, Percent p.15                                                          and Value Added per Worker,
                                            Fig 22. Thousands of Employees in
                                                                                               Logarithms, 2012–18 p.41
Fig 7. Exporters and Importers p.17                 Active Firms, 2010–18 p.28
                                                                                       Fig 36. Total Factor Productivity
Fig 8. Exports by Sector p.18               Fig 23. Firms Reporting Employees,
                                                                                               Revenue (TFPR) by Sector,
Fig 9. Firms with Foreign                           Percent of Total Firms, 2010–
                                                                                               2013–17 p.42
        Shareholders, percent of firms,             2018 p.29
                                                                                       Fig 37. Domestic Credit to the Private
        2018 p.19                           Fig 24. Contribution to Employment
                                                                                               Sector, Percent of GDP p.43
Fig 10. Gender of Firm Decisionmakers               Growth by Sector, 2010–14 and
                                                    2015–18, Percent p.30              Fig 38. Credit Disbursed and
        by Sector, Percent p.20
                                                                                               Employment by Sector,
Fig 11. Digital Firms, 2010–10, Percent     Fig 25. Employment Growth, Firms
                                                                                               2010–18, Percent of Total p.44
        of Total Firms p.21                         by Sector Surviving 5 Years,
                                                    Average Number of Employees,       Fig 39. Credit to the Private Sector by
Fig 12. Concentration in the Kosovar                                                           Type, Average 2010–18, Euros
                                                    2017–18 p.30
        Economy p.21                                                                           and Percent of Total p.45
                                            Fig 26. Net Job Creation, 2011–18 p.31
Fig 13. Net Firm Turnover, Entry. and                                                  Fig 40. Loans to the Private Sector by
        Exit Rates, Percent of Firms,       Fig 27. Job Creation, Destruction, and
                                                                                               Term (Years), Average 2015–18,
        Average 2012–18 p.22                        Employment by Firm Age and
                                                                                               Percent of Total p.45
                                                    Size, Average 2016–18 p.32
Fig 14. New Business Density and GDP                                                   Fig 41. Productivity and Access to
        per Capita in Constant US$ PPP,     Fig 28. Employment by Firm Age,
                                                                                               Credit p.47
        2018 p.23                                   Percent of Total, Average
                                                    2016–18 p.32                       Fig 42. Barriers to Investment and
Fig 15. Economic and Administrative                                                            Exports. Percent of firms p.47
        Firm Entry and Exit, Number of      Fig 29. TFPR, Sales, and Value Added
                                                    per Worker, 2013–17 p.36           Fig 43. Digitalization and Innovation
        Firms, 2012–18 p.23
                                                                                               in Response to the COVID-19
Fig 16. Size of Firms Entering a Market     Fig 30. Labor Productivity Relative to
                                                                                               Outbreak Compared, Percent
        Relative to the Average Firm                the EU, 2018, Percent p.37
                                                                                               of Firms p.49

Tables
Table 1. Selected Characteristics of        Table 4. TFPR in Micro-Enterprises         Table 8. Main Drivers of Lower TFPR
Firms in Kosovo, 2017, Percent p.19         Relative to Other Firm Classes p.41        Growth and Recommended Policy
Table 2. Five-Year Transition Matrix        Table 5. Credit in Kosovo, Summary         Changes p.53
by Firm Class, 2012 and 2013 Firm           Statistics, 2018 p.44                      Boxes
Cohorts, Average p.26                       Table 6. Access to Credit by Firm Class,
Table 3. Ratio of Productivity in           Average, 2015–18 p.46                      Box 1. Measuring Firm Dynamics and
“Laggard” (90th percentile) to “Frontier”                                                     Productivity in Kosovo p.8
                                            Table 7. Potential Correlates with
(10th percentile) Firms by Sector and       Productivity in Kosovo p.48                Box 2. Decomposing the Sources of
Size, Average 2012-18 p.40                                                                    TFPR Growth p.39


                                                                                                                             
© 2021 International Bank for Reconstruction and Development / The World Bank
1818 H Street NW
Washington DC 20433
Telephone: 202-473-1000
Internet: www.worldbank.org

This work is a product of the staff of The World Bank with external contributions. The findings,
interpretations, and conclusions expressed in this work do not necessarily reflect the views of The
World Bank, its Board of Executive Directors, or the governments they represent.
The World Bank does not guarantee the accuracy of the data included in this work. The boundaries,
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4   
Acknowledgments
This note was prepared by Lucio Castro (Senior Economist), Leonardo Iacovone (Lead Economist),
and Aslı Şenkal (Senior Economist) and with contributions from Blerta Qerimi (Senior Private
Sector Specialist), Besart Myderrizi (Research Analyst), and Temel Taskin (Economist). The note
benefitted from the comments of Bledi Çeliku (Senior Economist), Enrique Blanco Armas (Practice
Manager), and Donato De Rosa (Lead Economist).
This note has been prepared as part of the Kosovo Country Economic Memorandum led by Aslı
Şenkal (Senior Economist, Task Team Leader). The work was overseen by Linda Van Gelder
(Country Director, Western Balkans), Massimiliano Paolucci (Country Manager, Kosovo and North
Macedonia), Jasmin Chakeri (Practice Manager, Macro, Trade, and Investment Global Practice), and
Denis Mehmedev (Practice Manager, Finance, Competitiveness, and Innovation Global Practice).
The team is grateful to Kosovo Agency of Statistics and Central Bank of Kosovo for their support in
providing data.




                                                                                                         5
List of Acronyms

BPS     World Bank business pulse survey
CEM     Country Economic Memorandum
EBRD    European Bank for Reconstruction and Development
ES      Enterprise survey
EU      European Union
FDI     Foreign direct investment
GDP     Gross domestic product
HHI     Herfindahl index
KAS     Kosovo Agency of Statistics
KCR     Kosovo credit registry dataset
KPS     Kosovo productivity survey
KTR     Kosovo tax registry dataset
LP      Labor productivity
ICT     Information and communications technology
MSME    Micro, small, and medium sized enterprises
NIS     National innovation system
OECD    Organisation for Economic Co-operation and Development
PPP     Purchasing power parity
R&D     Research and development
SME     Small and medium sized enterprises
TFP     Total factor productivity
TFPR    Total revenue factor productivity
VA      Value added
WB6     Western Balkans
WDI     World Development Indicators
W&R     Wholesale and retail trade




6   
Executive summary
To boost economic growth and foster sustained formal job creation in Kosovo, igniting firm
productivity is crucial. Both demographically and historically, Kosovo is a small, young transition
economy. Although in the decade leading up to the COVID-19 crisis, the country’s economic growth
outperformed the other Western Balkans (WB6) peers,1 it was not able to provide enough jobs, especially
for women and the young, or to reduce high unemployment.2 Sustained job creation can only be driven
by private companies that are productive enough to grow and expand. That is why understanding firm
dynamics, particularly what drives productivity, the engine of economic development, is crucial to
identify barriers to growth and job creation, and to formulate policy reforms that will accelerate firm
growth and formal job creation.
Based on detailed micro-data, this note examines the characteristics and recent evolution of firms
in Kosovo, with particular attention to firm productivity. It benefits from a dataset compiled from
anonymized tax records complemented by data from the Kosovo Productivity Survey (KPS). To explore
the links between productivity and credit, it also draws on a unique dataset on access to credit from the
Kosovo Credit Registry (KCR). Box 1 describes the data and methodology used. Annex 1 provides further
technical details. The note also provides a snapshot of the impact of COVID-19 on firms, based on the
Business Pulse Survey (BPS)3 and administrative data.
For the last decade, the landscape of firms in Kosovo has been dominated by microenterprises with
low productivity, employment and survival rates. According to the administrative data, in 2010–18
micro companies (firms averaging fewer than 10 employees) and small enterprises (10–49 employees)
accounted for more than 98 percent of firms. Micro enterprises are less productive and have higher net
firm turnover,4 lower survival rates,5 and much lower employment growth. Moreover, the average annual
net rate of firm creation in Kosovo—the difference between firm entry and exit rates—was close to zero,
an indication of a lack of dynamism in the last decade, especially for a young economy.
Firm creation and growth, firm density, average size, and the likelihood of survival are all low, which
implies that there are severe constraints on private sector development. Firm density, the number
of firms per million inhabitants, is considerably lower than in the European Union (EU) and also than
what would be predicted by Kosovo’s income per capita. Partly reflecting the small size of the economy,
Kosovar firms are also much smaller than their peers in the EU and in the aspirational economies.6 Firm
survival is also much lower than in comparator countries, especially among micro enterprises.
Unlike firms in aspirational peers, Kosovo seems not to have many middle and large companies.
Only about 2 percent of the micro enterprises became small firms, 5.5 percent of small enterprises
become medium, and 4.6 percent of medium firms became large. Medium companies report about 37
percent less in sales than the EU mean. Large firms in Kosovo report the lowest proportion of sales, just
15 percent of the EU average, than large firms in aspirational peers.
Kosovo’s firms are only tenuously linked to global markets and the country is lagging in the share
of female-run companies. The share of exporter enterprises (0.3 percent per the Kosovo Statistics
Authority (KAS) and 3.4 percent per the Kosovo Productivity Survey [KPS]) is far below the averages
for the EU (7.4 percent); aspirational peers (e.g., 7.4 percent in Croatia); and the Western Balkans; only 6
percent have any foreign shareholders; and just 9 percent are female-run.
Impediments to firm growth and exit are numerous. It appears that constraints on firms are sizable
from the beginning and become more pervasive the larger the firm; companies increase the number of
their employees until they are mid-sized, then seem to practically stop growing. Administrative costs to
exit the market are also high in terms of liquidating assets and legally closing a company.
Positive and rising net job creation in 2015–18 was driven by higher formalization of jobs and the
increasing size of incumbent firms, especially young SMEs. The number of net jobs created annually—
the difference between gross job creation and gross job destruction—practically doubled in 2015–18
compared to 2011–14. Net job creation was driven by the increasing size of incumbent firms and higher
job formalization: the share of firms with employees increased from 40 percent in 2010 to 70 percent in
2018.



1    In addition to Kosovo, the WB6 countries are Albania, North Macedonia, Serbia, Montenegro and Bosnia and
     Herzegovina.
2    World Bank 2018.
3    See Section 3 for further details on the BPS.
4    Firm turnover is the difference between firm entry and firm exit.
5    Share of active firms that continue reporting sales per year in total firm population.
6    In this note, aspirational peers are Croatia, Czechia, Latvia, Lithuania, Estonia, and Slovakia—all EU members.



                                                                                                                          7
In Kosovo labor productivity (LP) is far below LP in the EU and aspirational countries; annual
average LP growth was negative and average yearly total revenue factor productivity, a revenue-
based measure of productivity growth (TFPR),7 was low in 2012–17, the period for which data are
available. Clearly, there is room for further economic convergence with the more developed European
countries: LP in Kosovo is only a third of the EU average and is much lower than in the aspirational
economies. Moreover, LP, proxied by sales per worker, fell on average by –0.25 percent annually between
2012 and 2017, while TFPR increased by just 0.5 percent.
Declining productivity of incumbent firms explains Kosovo’s disappointing TFPR growth rate; firm
dynamism plays only a minor, and somewhat negative, role. Kosovo’s low TFP growth is explained by
the declining market share and productivity of incumbent firms, only partly compensated for by rising
average firm productivity. The latter component accounted for just a third of TFPR growth in 2012–17, far
below the average of developing countries for which there are comparable data. Exit of less productive
firms was only a minor factor in driving aggregate TFPR growth, and entry of new firms contributed
negatively to productivity growth.
Linked to Kosovo’s meager TFPR performance is the fact that, relative to the EU and other peers,
private investment in research and development (R&D) and management techniques is also low. In
spite of the strong empirical evidence of the positive impact of investment in R&D on firm productivity
(Cirera and Maloney 2017), only 1 percent of businesses in Kosovo report investing in R&D; the average
for the EU is 14 percent and among some aspirational economies like Croatia it is 7.4 percent.8 Private
investment in R&D), according to the KPS, is even lower among micro enterprises (0.1 percent) and small
companies (0.2 percent. Similarly, only about 6 percent of the plants report investing in management
training, despite the evidence of its beneficial effects on firm productivity (Bloom et al. 2010).
More productive firms create more jobs and sell more; exporters and foreign-controlled companies
tend to be larger, more productive, and more capital-intensive than firms oriented to the domestic
market and pay higher wages. Higher firm TFPR is associated with higher average revenues and more
workers per company, which underscores the importance of fostering firm productivity for economic
growth and job creation. Furthermore, the track record of exporters and foreign-owned firms highlights
the relevance of integration into global markets, especially for a small economy like Kosovo.
Access to credit is low and biased toward short-term financing; and financing is not allocated to the
most productive firms. Only one-third of firms have access to formal credit. About 70 percent of loans
granted have terms no longer than three years, suggesting that the local financial system is not providing
enough capital for long-term investment. More productive and larger firms in more concentrated sectors
are more likely to get access to credit; firms based in non-majority municipalities9 have less access. Micro
and small enterprises and startups are particularly deterred by the lack of access to formal financing.
The COVID-19 shock affected MSMEs the most, especially in sectors under lockdown. While most
of the firms adjusted by granting leaves and adjusting wages and worker hours, MSMEs and female-
run companies experienced the largest net job losses. Despite layoffs were largest in sectors under
lockdown, 2020 employment did pick up in most sectors, including hospitality. However, more than half
of companies reported they expected to fall into arrears end 2020; MSMEs in particular were financially
stressed.
Kosovo needs a multidimensional policy strategy to foster growth in firm productivity. Based on the
study findings and the results of other notes prepared for Kosovo’s Country Economic Memorandum
(CEM), this note proposes a policy strategy that targets the three main sources of firm productivity
growth: (1) firm productivity (the “within” component); (2) market reallocation (the “between”
component); and (c) firm dynamics (entry and exit).
In what follows, Section 1 examines the characteristics and recent dynamics of Kosovar firms. Section 2
analyzes the drivers and evolution of productivity, with emphasis on the links between productivity and
access to credit. It also assesses the main barriers to productivity growth. Section 3 sheds light on how
COVID-19 has affected Kosovar firms. Section 4 concludes by discussing tentative policy implications of
the analysis.




7       In the absence of firm level prices, this note uses a revenue-based measure of TFP (see Box 1). Please see
        Cusolito and Maloney (2016) for a more detailed description of advantages and disadvantages of using TFPR
        measures.
8       See World Bank (2018).
9       See Box 1 for the definition of non-majority municipalities.



8   
Box 1. Measuring Firm Dynamics and Productivity in Kosovo
Total factor productivity (TFP) and labor productivity (LP) are two ways of computing productivity, the measure
of firm efficiency at combining or converting inputs (capital, labor, et al.) to produce goods or services (output).
More precisely, productivity can be defined as the variation in output that cannot be explained by changes in
factors of production.
While LP measures output per worker, and therefore looks only at employment, TFP incorporates not only
adjustments in other production factors (e.g. capital stock and intermediate inputs) but also, and more
importantly, technology, innovation, management practices, and other ways of augmenting firm output with
the same input endowment (Syverson 2011).
As no data on firm-level prices are available for Kosovo, this note calculates revenue TFP (TFPR) instead of
physical TFP. TFPR reflects not only firm physical efficiency at production but also prices that reflect product
quality and markups in addition to input costs (Cusolito and Maloney 2018). This note is unfortunately unable
to capture directly those price-related dimensions.
This chapter relies on two datasets containing detailed information on variables required to analyze firm
dynamics and estimate TFPR and LP. Administrative tax records from the Kosovo Statistics Authority (KAS)
is the main source of data. The KTR dataset contains records for about 30,000 formal establishments with
annual information on company characteristics (location by municipality, activity at four digits of NACE , year
of starting and closing operations), employment, revenues, exports, imports, inputs, costs, and investment in
durable goods.
A panel dataset for 3,600 establishments reporting the information required to estimate our preferred measure
of productivity for TFPR in 2012–17: investment, revenues, intermediate consumption, wages and employment
was built. (Annex 2 provides summary statistics.)
The KTR panel data set was complemented with information from the 2017 World Bank Kosovo Productivity Survey
(KPS). The KPS covered a representative sample of 3,083 firms. In addition to the variables contained in the KTR,
the KPS dataset provides among other variables detailed information on input purchases, worker skills, firm location
(region), and shareholding (foreign and domestic). We can match 3,314 firms from the KPS with the KTR dataset. (See
Annex 2 for summary statistics on the KPS dataset.)
Capital stock is estimated using investment data by establishment in durable goods from the KTR dataset
and combining it, where possible, with the estimates of firm total assets provided by the KPS dataset. LP is
calculated as the ratio of sales to the number of employees (except when we state that it refers to value-added
per employee); TFP is estimated by applying semi-parametric methods following Levinsohn and Petrin (2003),
given the small sample of firms reporting investment in the KTA dataset. (See Annex 1.A for further details.)
We also control for the potential effects of firm entry and exit in TFP growth by applying the decomposition
proposed by Meliz and Polanec (2015).
As firms reporting the data available to estimate TFPR are mainly medium and large firms, the panel dataset is
reweighted using information on firm employment shares by NACE 2-digit sector from the entire KAS dataset,
to give more weight to smaller companies to increase representativeness of the dataset, where small and micro
productive units are more dominant.
To assess the links between access to credit and productivity, a panel dataset with information by firm from
the Kosovo Credit Registry (KCR) with information on loan amount disbursed, loan term, lending by financial
institutions (banking and micro-finance), nominal interest rate per financial instrument, and loan payments,
among other variables, for the universe of firms for 2010–18 is used. The KCR and KTR datasets are matched by
firm, producing a panel with complete information for about 6,000 firms. (See Annex 2 for summary statistics
on the KCR panel dataset.)
Sales, wages, exports, imports, and other variables measured in euros were deflated by the Producer Price Index
(PPI). Investment was deflated using the corresponding investment price deflators. All monetary variables
were converted to 2018 euros. Observations reporting negative turnover, sales, or investment were identified as
missing. Finally, using KAS data, “non-majority municipalities” were identified as those subnational units with
a share of population of Serbian origin of 40 percent or more of the of total population. The other municipalities
are predominantly Albanian/Turkish majority.




                                                                                                                          9
01
Firm Characteristics and
Dynamics
This section presents an overview of the main characteristics of firms in Kosovo.
It describes the number and evolution of active firms, average firm size, number of
firms per capita, and firm and employment distribution by sector. It also assesses
the relative importance and features of firms engaged in international trade and
benefiting from foreign direct investment (FDI). Moreover, it examines the gender
composition of firm decisionmakers. Finally, it analyzes the economic concentration
of the Kosovar economy. (Annex 1 provides technical details on how firm
characteristics and dynamics in Kosovo were analyzed.)
              1.1. Firm Characteristics
More than 98 percent of Kosovar firms are micro and small enterprises10 and the population
of active firms has been relatively stable for the last decade. Between 2010 and 2018, every year
an average of about 30,000 enterprises reported sales for at least two years (Figure 1A). While the
proportion of micro enterprises is marginally lower than in some aspirational peers, the country has
more small firms, except for Croatia. The share of medium and large enterprises is similar to Croatia
and Lithuania (Figure 1B).


Figure 1.

Active Firms by Size and Total, Average, 2010–18

a) Number of active firms                                                                     b) Active firms by size, percent of total

34,000                                                                                                   0                         50          100
                                                                                              Micro                                           90.3
32,000                           30,866                                                       (0-9)                                           90.9
                        30,299                                              30,250                                                             93.4
                                                                                     29,441                                                     96.0
30,000                                                      29,041 28,709                                                                       97.1
                                                   28,556
               27,918                     28,123                                              Small                8.3
28,000                                                                                        (10-49)              7.6
                                                                                                                 5.4
                                                                                                               3.1
26,000                                                                                                         2.3
                                                                                              Medium         1.2
24,000                                                                                        (50-249)        1.2
                                                                                                             1.0
                                                                                                             0.7
22,000                                                                                                       0.5                              Kosovo
                                                                                              Large          0.2                              Croatia
20,000                                                                                        (250+)         0.3                              Lithuania
                2010 2011 2012 2013 2014 2015 2016 2017 2018                                                 0.2
                                                                                                             0.2                              Czechia
                                                                                                             0.1                              Slovakia


     Source: KTR, World Bank staff calculations.

     Notes: Active units are those with positive turnover. Activities included: B-N (excluding K64.2) according to NACE Rev. 2. Micro firms
     average 0–9 employees, small firms 10–49, medium firms 50–249, and large firms 250 and above.




In the last decade, the share of medium and large companies was practically unchanged,
possibly implying barriers to firm growth. There were no major changes in the share of medium
enterprises (50–249 employees) and large firms (250 and more).11 The share of micro enterprises
fell from 95 percent in 2010 to 90 percent in 2018, as the share of small firms rose from 4 to 8.3
percent. These figures suggest that there are barriers to growth beyond small size in Kosovo.
Average firm size is smaller than in many of the aspirational peers though similar to the EU
average, but firm density is below even what can be expected by the country´s income per
capita. The average firm in Kosovo employs 5 workers, far below most aspirational peers except
Czechia (4.5) and Slovakia (3.5), and close to the EU mean (5.1). Firm density reaches only 16,300
firms per million inhabitants, just over a third of the EU average (54,600), and lower than in any
of the aspirational economies (Figure 2B). Moreover, Kosovo has less firm density than its income
per capita would suggest, in contrast with aspirational peers and Western Balkans comparator
countries, except for Serbia (Figure 2C).




10        Micro firms average 0–9 employees and small companies 10–49.
11        KTR, World Bank staff calculations.



12      Firm Characteristics and Dynamics
Figure 2.

Average Firm Size and Density, 2012–18

a) Size: average number of workers                                                     b) Density: active firms, thousand per million inhabitants


8                                                                                      Czechia                                                                     96.7
           7.0
7                                                                                      Slovakia                                                            82.3
                     6.1
6                                                                                      Lithuania
                             5.5         5.4                                                                                                   63.3
                                                     5.1    5.1
5                                                                                      Estonia                                                 62.5
4                                                                   3.8
                                                                                3.5    EU (2020)                                        54.6
3
                                                                                       Latvia                                           53.7
2
                                                                                       Croatia                                  35.3
1
                                                                                       Kosovo                      16.3
0
      Croatia Latvia Lithuania Estonia EU(2020) Kosovo Czechia Slovakia                                 0          20       40          60            80          100     120


c) Active firms per million inhabitants. and GDP per capita (log, current US$, PPP), 2018

    12.0         Firms per million
                                                                  CZE                                                                             Kosovo
                 people (log)                                             SVK
                                                                                                                   R² = 0.3152                    Comparators
    11.5                                                                   MLT
                                                               LVA PRT      SVN SWE
                                                                                                                                                  Aspirational peers
                                                          GRC      LTU    ITA                                                                     Other EU countries
    11.0                                              MNE                   ESP BELNLD
                                                           HRV       HUNEST                                               LUX
                                                                                FIN AUT                     IRL
                                                           BGR
                                   ALB                             POL      EU FRA DNK
    10.5                                                           ROU CYP         DEU
                                               MKD
    10.0
                             KOS
                                               SRB
     9.5

     9.0

           9.0               9.5                     10.0           10.5               11.0                 11.5                 12.0   GDP per capita (PPP, in logs)


    Source: KAS and Eurostat data, World Bank staff calculations.

    Notes: Active firms are those with positive employment or turnover on each country adjusted by population size. Activities: B-N (excluding
    K64.2) according to NACE Rev. 2. Firm size as total persons employed in the population of active enterprises / total active enterprises.
    Employed persons are those aged 15 and over who perform part-time or full-time work for pay, profit, or family gain, according to
    Eurostat.




Measured by sales, firms in Kosovo are also smaller than companies in aspirational peers and
the EU, especially the medium and large enterprises. Micro and small companies report sales that
are half the revenues reported by average EU peers. Sales reported by small Kosovar companies
are about 44 percent of the EU mean and large company sales are 15 percent smaller. While these
differences are not so large for Kosovo’s MSMEs, except relative to Slovenian peers, its large firms,
companies with more than 250 employees, report the lowest proportion of sales relative to the EU
average compared to aspirational peers (Figure 3).




                                                                                                                                          Firm Characteristics and Dynamics     13
Figure 3.

Turnover Comparisons by Firm Size, Relative to EU Averages, 2018. Index EU=100
                                                                                 120                                                                                  Kosovo
                                                                                                                                                                      Latvia
                                                                          98                                                                                          Lithuania
                                     89                                                                                       86                                      Czechia
               78                                                                                                                                                     Slovenia
                                                                   70                                                  74
                                                            64
        54                   52                                                                          55                                                          56       54
                      49                             44                                                         45
                                                                                                 37
                                                                                                                                                             32
                                                                                                                                                       25
                                                                                                                                              15

                  Micro                                         Small                                      Medium                                            Large
             (0-9 employees)                              (10-49 employees)                           (50-249 employees)                               (250+ employees)
     Source: KTR and Eurostat data, World Bank staff calculations.

     Notes: Total turnover in 2018 in euros of active businesses (except finance and insurance) divided by total active enterprises. Baseline is the
     EU average (indexed to 100) for countries that report aggregate turnover by firm size. Activities: B-N (excluding K64.2) according to NACE
     Rev. 2. Micro are firms with an average of 0–9 employees, small 10–49 employees, medium 50–249 employees, and large 250 and more.


A distinctive feature of Kosovo’s economy is the relative importance of wholesale and retail
(W&R) firms. More than 50 percent of firms are in W&R; 14 percent are in manufacturing, 11.2
percent in accommodation and food services, about 7 percent in construction, and the rest in other
services activities. W&R is much more important in Kosovo than in aspirational peers like Croatia
and Slovakia, where it only accounts for about 30 percent of firms (Figure 4).


Figure 4.

Active Enterprises by Main Activity Compared to the EU, Percent of Total
a) Kosovo

     Wholesale & Retail trade                                                              Manufacturing                                 Construction
     48.4                                                                                  14.7                                          8.5




b) Croatia

     Transportation & Storage                     Administrative &             Manufacturing                                   Wholesale & Retail
     25.3                                         support services             13.7                                            trade
                                                  16.2                                                                         12.6




c) Slovakia

     Accommodation & Food                         Manufacturing                                                                Information &
     services                                     16.2                                                                         Communication
     25.3                                                                                                                      12.6


                                                                               Wholesale & Retail trade
                                                                               13.1
                                                                                                                                                                  Utilities


     Source: KTR and Eurostat data, 2020, World Bank staff calculations.

     Notes: Active units are those with positive turnover. Activities included: B-N (excluding K –Financial and insurance activities) according to
     NACE Rev. 2. See Annex 1 for more detail on sector classification.




14      Firm Characteristics and Dynamics
W&R is also one of the largest employers, along with manufacturing and other service activities. It
employs about 33 percent of workers in Kosovo, followed by manufacturing, 15 percent; construction, 10.7
percent; accommodation and food services, 7.3 percent; and financial services, about 7 percent (Figure 5).


Figure 5.

Employment Share by Sector, Percent of Total
Wholesale and retail trade                                                                                                                                  33.8
Manufacturing                                                                                            15.1
Construction                                                                                   10.7
Accommodation and food services                                                          7.3
Financial services                                                                      6.9
Information and communication                                                     5.3
Administrative and support services                                             4.7
Electricity, gas, steam and air-conditioning supply                           4.0
Transportation and storage                                                    4.0
Professional, scientific and technical act.                                 3.3
Water supply; sewerage, waste mgmt. and remediation act.                  2.7
Mining and quarrying                                                    2.0
Real Estate                                                       0.2

  Source: KTR and Eurostat data, World Bank staff calculations.

  Notes: Share of employed persons in active firms. Activities: B-N (excluding K64.2) of NACE Rev. 2. Micro firms have an average of 0–9
  employees, small firms 10–49, medium firms 50–249, and large firms 250 and more.



Employment and sales are heavily concentrated in Pristina. Although only 24.1 percent of firms
are in Pristina, the municipality accounts for about 43 percent of Kosovar employment and about 44
percent of sales, similar to comparator countries like Moldova (Cojocaru 2016). Ferizaj is second in
importance with 6.6 of employment and about 7 percent of sales (Figure 6).

Figure 6.

Firms, Employment, and Sales by Municipality, Percent
a) Firms
                                                              Leposaviq
                                                                 0.2
                                                                      Mitrovicë
                                                                       e Veriut
                                                             Zveçan      0.3
                                                               0.2
                                                    Zubin             Podujevë
                                                    Potok
                                                                         3.0
                                        Istog        0.1    Mitrovicë           Prishtinë
                                         1.4                   3.6                24.1
                             Pejë                 Skënderaj            Vushtrri           Novobërdë
                             5.5                     1.3                 2.5                 0.1 Kamenicë
                                        Klinë                Drenas              Obiliq
                                         1.4                       2.1     0.8                                    1.4
                           Deçan                  Malishevë       Fushë           Gjilan
                                                                 Kosovë
                            1.2                      1.6                            6.4
                                                       Suharekë    2.9 Graçanicë
                                        Junik                                                                   Ranillug
                                                          2.8              0.0
                                               Rahovec            Lipjan          Kllokot
                                                 2.5               2.4
                                       Gjakovë          Shtime            Ferizaj
                                                                                                                Partesh
                                         5.6              1.1              8.5
                                                                Shtërpcë            Viti
                                               Mamushë
                                                                   0.4              1.9
                                                        Prizren          Kaçanik
                                                         10.5     Hani i   1.6
                                                                  Elezit
                                                                   0.2
                                                       Dragash
                                                          1.2


                                                                                                                                   Firm Characteristics and Dynamics   15
Figure 6.

Firms, Employment, and Sales by Municipality, Percent
b) Employment
                                                             Leposaviq
                                                                0.1
                                                                  Mitrovicë
                                                                   e Veriut
                                                           Zveçan    0.1
                                                             0.0
                                                   Zubin          Podujevë
                                                   Potok
                                                                     1.5
                                        Istog       0.0 Mitrovicë           Prishtinë
                                         1.1                 3.7              42.7
                            Pejë                 Skënderaj         Vushtrri           Novobërdë
                            5.6                     0.9              1.7                 0.0 Kamenicë
                                        Klinë              Drenas            Obiliq
                                         0.9                     2.0      0.9                                        0.6
                           Deçan                 Malishevë       Fushë           Gjilan
                                                                Kosovë
                            0.7                     1.0                            4.5
                                                      Suharekë     3.7 Graçanicë
                                       Junik                                                                    Ranillug
                                                         2.2              0.0
                                              Rahovec            Lipjan          Kllokot
                                                1.3                1.4
                                      Gjakovë          Shtime            Ferizaj
                                                                                                                Partesh
                                        3.4              0.6              6.6
                                                               Shtërpcë            Viti
                                              Mamushë
                                                                  0.1              1.1
                                                       Prizren          Kaçanik
                                                         6.2     Hani i   0.8
                                                                 Elezit
                                                                  0.4
                                                      Dragash
                                                         0.4

                                                                                                                                              c) Sales

                                                                                                          Leposaviq
                                                                                                             0.1
                                                                                                               Mitrovicë
                                                                                                                e Veriut
                                                                                                        Zveçan    0.1
                                                                                                          0.1
                                                                                                Zubin          Podujevë
                                                                                                Potok
                                                                                                                  1.5
                                                                                     Istog       0.0 Mitrovicë           Prishtinë
                                                                                      0.9                 1.9              43.9
                                                                         Pejë                 Skënderaj         Vushtrri           Novobërdë
                                                                         5.9                     0.9              1.6                 0.0 Kamenicë
                                                                                     Klinë              Drenas            Obiliq
                                                                                      0.9                      1.7     1.0                  0.3
                                                                        Deçan                 Malishevë       Fushë           Gjilan
                                                                                                             Kosovë
                                                                         0.7                     1.1                            2.9
                                                                                                   Suharekë 4.8 Graçanicë
                                                                                    Junik                                                 Ranillug
                                                                                                      2.0              0.1
                                                                                           Rahovec            Lipjan          Kllokot
                                                                                             1.3                1.7
                                                                                   Gjakovë          Shtime            Ferizaj
                                                                                                                                          Partesh
                                                                                     2.1              0.7               7.3
                                                                                                            Shtërpcë            Viti
                                                                                           Mamushë
                                                                                                               0.1              1.8
                                                                                                    Prizren          Kaçanik
                                                                                                      5.3     Hani i   0.7
                                                                                                              Elezit
                                                                                                               0.5
                                                                                                   Dragash
                                                                                                      0.2

     Source: KTR data, World Bank staff calculations.

     Notes: Activities: B-N (excluding K64.2) according to NACE Rev. 2. Firms not reporting location were excluded.




16      Firm Characteristics and Dynamics
Kosovo has the lowest share of exporters among Western Balkans countries and a much lower
proportion of manufacturing exporters than aspirational peers except Czechia. Less than 4
percent of firms export and import; about 0.3 percent are solely exporters, and about 25 percent
are exclusively importers (Figure 7A). Self-reported KPS data indicates that 1.4 percent of firms
identified themselves as exporters and 34 percent as importers.12 Exporters and importers tend
to be medium and large firms (Figure 7B). Focusing on manufacturing, Figure 7C reveals that the
fraction of exporters is lower (6.4 percent) than in any aspirational country except Czechia (4.3
percent), and less than a fourth of the EU average (21.7 percent). According to the 2020 Business
Environment and Enterprise Performance Survey (ES), Kosovo also has the lowest proportion of
exporters among Western Balkans economies.13


Figure 7.

Exporters and Importers

a) Percent of total firms                                                             b) Percent of total firms by sector and size
Non-exporter &            Importer and                Only                  Only
Non-importer              exporter                 Exporter              Importer             Exporters                                      87
                                                                                                                                                                  83
79.4%                     2.0%                        0.5%                 18.1%              Importers
                                                                                                                        76




                                                                                                                                                           31
                                                                                                                                      28

                                                                                                   16            15

                                                                                             1

                                                                                             Micro                 Small              Medium                Large
                                                                                             (0-9)                (10-49)             (50-250)             (+250)


c) Manufacturing exporters, percent of manufacturing firms

Estonia                                                                                                                                                         46.0

Latvia                                                                                                  27.5

EU (2020)                                                                           21.7

Lithuania                                                              17.8

Croatia                                                       14.2

Slovakia                                     9.5

Kosovo                             6.4                                                                                                            % of manufacturing firms

Czechia                      4.3

  Source: KTR and Eurostat data, 2020, World Bank staff calculations.

  Note: Exporters or importers are those companies that report €10,000 or more in exports or imports to the KAS in the relevant year.
  “Importer and exporter” classification refers to a company that both imports and exports in the same period. “Only exporters” or
  importers) are firms that export or import but do not import or export. Figure 7 C depicts the number of manufacturing exporters relative
  to the total manufacturing active firms as classified in Eurostat. Figures are average values for 2012–18. Activities: B-N (excluding K64.2)
  according to NACE Rev. 2.



12       See Table 2 in Annex 2.
13       See https://www.beeps-ebrd.com/indicators/



                                                                                                                                         Firm Characteristics and Dynamics   17
Manufacturing accounts for about 45 percent of exports. Mining, manufacturing, and some
service activities have the largest export-to-sales ratios. W&R is the second largest exporter at
24.6 percent, followed by ICT at 7.4 percent (Figure 8A). According to KPS, furniture is the main
manufactured export, accounting for about 38 percent. Exports account for about 40 percent of
sales in mining and about 14 percent of sales in manufacturing (Figure 8B). Transport, administrative
services, and ICT report export-to-sales ratios of about 10 percent. Traditionally non-tradable
activities, such as financial services, construction, and real estate, have the lowest export-to-sales
ratios. Because service exports in accommodation and food services are not captured by the tax
records, they are understated.


Figure 8.

Exports by Sector

a) Percent of total exports

 Manufacturing                                                                    Wholesale and retail trade                Information       Mining and          Transport
 45.1                                                                             24.1                                      and communication quarrying           and
                                                                                                                            7.4                                   Storage
                                                                                                                                                                  4.7



                                                                                                                            Utilities
                                                                                                                            6.5                     Construction &
                                                                                                                                                    Real estate 2.7
                                                                                                                                                    Administrative
                                                                                                                                                    and support act.


b) Share of exports in total sales by sector
Mining and quarrying                                                                                                                                                     36
Utilities                                                                                                                                      27
Manufacturing                                                                                                                  22
Transport and storage                                                                           13
Information and communication                                                            11
Administrative and support act.                                                         11
Average                                                                6
Professional, scientific and technical                             5
Wholesale and retail trade                                  2
Construction and Real Estate                            2
Financial services                                      2
Accommodation and food service                      1

     Source: KTR and KPS data, World Bank staff calculations.

     Note: Exporters/importers are those companies that report €10,000 or more in exports/imports in the year of reference. “Importer and
     exporter” reflects the company reports both imports and exports within the same period. Only exporters (importers) are firms that
     export (import) but do not import (export). The share of exports in total sales corresponds to total exports divided by total sales. Figures
     report the average values for 2012–18. Activities: B-N (excluding K64.2) according to NACE Rev. 2. See Annex 1 for more detail on sector
     classification.



Only 6 percent of Kosovan firms have foreign shareholders (Figure 9A) and the share of firms
with at least 10 percent of foreign shareholding is far lower than in the other Western Balkans
countries. Foreigners hold more than 10 percent of the assets in less than 6 percent of firms. About
10 percent of shareholders in construction and transport firms are foreign, as are 8 percent in
utilities and 5 percent in manufacturing (Figure 9B). According to the Enterprise Survey data, only
1.3 percent of firms have at least 10 percent foreign ownership, compared to 11.8 percent of firms
elsewhere in the region.14

14       World Bank Enterprise Survey (2019). The figure is the average for Albania, Bosnia and Herzegovina,
         Montenegro, North Macedonia, and Serbia.



18      Firm Characteristics and Dynamics
Figure 9.

Firms with Foreign Shareholders, percent of firms, 2018

a) Firms with foreign shareholding                                                  b) By sector

                                                                                    Mining and quarrying
With no foreign shareholders                                               93.8     Manufacturing                              5.29
                                                                                    Utilities                                   8.27
With foreign shareholders           6.2                                             Construction                                 10.17
                                                                                    Wholesale and retail trade                 6.78
With foreign shareholders                                                           Transport and storage                       9.60
                                   5.7
(>10% assets)                                                                                                                 3.86
                                                                                    Accommodation and food services
With foreign shareholders                                                           Information and communication             4.61
(>50% assets)                     0.8
                                                                                    Real Estate
                                                                                    Professional, scientific 2
                                                                                                            and technical act. 2.36
                                                                                    Administrative and 2  support act.         2.17

  Source: KPS data, World Bank staff calculations.

  Notes: Fraction of firms that report having foreign shareholders (> 0%). Figures are weighted by firm weights.


Only 3.4 percent of firms invest in R&D, far less than in the EU and peer economies; investment
in training and management is also low. Table 1 shows that only 3.4 percent of firms report
investing in R&D against an EU average of 14 percent and, typical of comparators, Croatia with 7.4
percent (World Bank 2018). The proportion is especially low among micro (3.7 percent), and small
(12 percent), and medium enterprises (12.6 percent). Across all firm size classes, investment in R&D
is also lower than in the EU, Western Balkans comparators, and aspirational peers (World Bank
2018). Only about 6 percent of enterprises report investing in employee training and 8 percent in
management training; the percentage increases, however, with firm size.

Table 1. Selected Characteristics of Firms in Kosovo, 2017, Percent

 Class             Category                          Invest in         Receive          Have Tertiary         Have Unpaid       Share of plants        Share of firms
                                                         R&D       Government              Educated            Employees          that provide             that Train
                                                                     Subsidies              Workers                                 Employee           Managers and
                                                                                                                                      Training           Supervisors

 Size              Micro (0-9)                            3.7                 1.6                  31.6               14.7                    5.4                 7.9
                   Small (10-49)                           12                 2.7                  26.5                 2.7                  15.6                13.1
                   Medium (50-249)                       12.6                 4.0                  23.6                 1.7                  29.9                23.7
                   Large (250+)                          18.2               14.0                   36.5                 0.2                  27.6                27.2
 Shareholding      Nonforeign                             4.3                 1.8                  31.0                14.1                   6.1                 8.6
                   shareholding
                   Foreign                                3.8                 0.9                  33.8                 8.8                   9.3                 6.1
                   shareholding
 Average           All firms                              3.4                 1.7                  31.2                13.8                   6.3                 8.4

  Source: KPS data, World Bank staff calculations.

  Note: figures were calculated using firm sample weights. On average micro have 0–9 employees, small firms 10–49 employees,
  medium firms 50–249 employees and large firms 250 or more employees.


Only about 33 percent of workers have tertiary education and about 14 percent are unpaid—a
proxy for labor informality. Large firms received a larger proportion of government subsidies
than smaller firms. There are no significant differences between firms by size in workers’ skills,
although the share of tertiary workers is higher in larger firms (36.5 percent). The share of unpaid
workers reaches 15 percent among micro firms, although it is only 1.7 percent for medium and 1.7
percent for large ones. Although only 1.7 percent of all firms reported receiving subsidies, among
these more beneficiaries were large firms.


                                                                                                                                      Firm Characteristics and Dynamics   19
Firms with foreign shareholders tend to have more skilled workers and fewer unpaid workers
but the share of companies investing in R&D is similar to domestic-owned companies—close to
4 percent (Table 1). About 9 percent of companies with foreign shareholders invest in employee
training compared to just 6 percent in solely domestic firms. In contrast, investment in management
and supervision is higher in enterprises with a foreign shareholder. Those companies also have a
slightly larger proportion of skilled workers (34 vs. 31 percent of domestic-owned firms), and far
fewer unpaid workers (8.8 vs. 14 percent).
In only 9 percent of the firms is the decisionmaker female15 (Figure 10A). Sectors with the
highest proportion of female decisionmakers (Figure 10B) are administrative services 15 percent;
professional services 10 percent; and W&R 10 percent. ICT, accommodation and food services. and
administrative and support services employ the largest shares of female workers, about 30 percent
each, followed by W&R 15 percent and professional services 10 percent. Mining, electricity and gas,
and construction have the fewest female workers (Figure 10C).


Figure 10.

Gender of Firm Decisionmakers by Sector, Percent

a) Gender of firm decisionmaker Percent of total firms

91% men                                                                                                                                                women 9%




b) Firms with female decisionmaker by sector                                          c) Female employees in 2017
        Administrative and support act.             14.7%                                Information and communication                         33.1%
 Professional, scientific and technical           10.4%                               Accommodation and food services                         31.8%

             Wholesale and retail trade           10.3%                               Administrative and support services                  30.3%
                                                                                                      Real estate activities              27.1%
                             Real Estate          9.3%
                                                                                                Wholesale and retail trade               26.2%
                         Manufacturing            8.7%                                            Professional, scientific
                                                                                                  and technical activities              23.7%
     Accommodation and food service            7.7%
                                                                                                          Manufacturing                18.7%
      Information and communication            6.9%                                          Transportation and storage               17.9%
                 Transport and storage        5.6%                                        Water supply; sewerage, waste          10.9%
                                                                                         mgmt. and remediation activities
                           Construction       3.8%                                                           Construction       6.9%
                                                                                               Electricity, gas, steam and
                                 Utilities   1.3%                                                 air-conditioning supply      6.7%
                                                                                                    Mining and quarrying       4.0%
                  Mining and quarrying       0%

     Source: KPS data, World Bank staff calculations.

     Note: Figures are weighted using firm sample weights. See Annex 1 for more detail on sector classification.



Female-run companies have a higher proportion of unpaid workers and received proportionately
less in government subsidies. According to the KPS data, firms with female decision-making
have more skilled workers (43 vs. 30 percent in male-run enterprises). In female-run firms about
19 percent of workers are unpaid vs. 13 percent in male-run companies, but the latter receive 1.8
percent of government subsidies and the former 1.4 percent.
Between 2010 and 2018 the proportion of firms in digital-intensive sectors consistently averaged
8.5 percent of the firm population despite a surge in 2017 (Figure 11).16

15       The decision maker is defined in response to the following question in the KPS: “Who makes the main decisions
         in the company?” Multiple responses were allowed, including founder, family member of the founder, manager,
         members of executive board, and gender.
16       In 2013 and 2017, changes in the number of firms in professional services, information and communication, and
         administrative services activities accounted for more than 90 percent of the variation in the share of digital-
         intensive enterprises.



20      Firm Characteristics and Dynamics
Figure 11.

Digital Firms, 2010–10, Percent of Total Firms

10                                                9.70
                               9.41
                                                                                                                                                           9.07
           8.60
                                                                                                                                                                           8.30
                                                                                                               7.89
 8                                                                                                                                7.61
                                                                      7.15                7.26


 6



 4



 2



 0
           2010                2011               2012               2013                2014                 2015               2016                      2017           2018

  Source: KAS data and Calvino et al. 2018; World Bank staff calculations.

  Notes: Digital-intensive sectors are those with a high level of digitalization.


Kosovo’s economy has relatively high and persistent levels of concentration. For the economy as a
whole and proxied by the normalized Herfindahl Index (HHI) of sales, since 2013 concentration has
been declining only marginally (Figure 12A). By sector, economic concentration is highest in electricity
and gas (close to 1), followed by information and communication, and mining (each 0.53) and financial
services (0.43), and is lowest in accommodation and food services, construction, and W&R (Figure 12B).


Figure 12.

Concentration in the Kosovar Economy

a) Herfindahl Index, 2010–18                                                             b) Herfindahl Index by sector, 2018

0.35                                                                                             Electricity, gas, and related act.                                           0.92
                                                                                             Information and communication                                   0.44
0.30                                                                                                                                                       0.38
                   0.280                                                                                   Mining and quarrying
                            0.268 0.274 0.262 0.263
                                                              0.251 0.253 0.245                                Financial services                   0.27
0.25       0.246
                                                                                                            Real estate activities                  0.25

0.20                                                                                      Administrative and support services                      0.24
                                                                                             Water supply; sewerage, waste                   0.15
                                                                                           manag. and remediation activities
0.15                                                                                                           Manufacturing                 0.13
                                                                                                     Wholesale and retail trade             0.11
0.10                                                                                                Professional, scientific and           0.09
                                                                                                            technical activities
                                                                                                    Transportation and storage            0.05
0.05
                                                                                                                      Construction        0.04

0.00                                                                                      Accommodation and food services 0.01
           2010 2011 2012 2013 2014 2015 2016 2017 2018                                                                               0      0.20      0.40       0.60   0.80 1.00

  Source: KTR; World Bank staff calculations.

  Note: The normalized HHIS is 1 minus the squared sum of market shares of firm sales at four-digit level NACE Rev. 2. Shares are weighted by total
  sector sales. The index ranges from 0 to 1, where 1 is the highest level of economic concentration. See Annex 1 for more detail on sector classification.




                                                                                                                                                    Firm Characteristics and Dynamics   21
                   1.2. Firm Dynamics
 Firm dynamics have a crucial bearing on productivity growth. According to economic theory and the
 available empirical evidence (Maloney and Cusolito, 2017), entry of new more productive firms, exit of
 companies with lower productivity or the increase in the average productivity of incumbent firms are
 key drivers for productivity growth in any economy. Thus, this section delves into the recent dynamics
 of firms in Kosovo with the aim of setting the background for the analysis of firm productivity presented
 below in Section 1.3.
 For 2012–18 Kosovo’s net rate of firm creation was close to zero because firm entry and exit rates
 have been similar. Although the firm entry rates are also similar to some of the most dynamic aspirational
 economies (e.g. Lithuania and Latvia), it has much higher firm exit rates than the EU average and tracks
 some of the most developed aspirational peers, resulting in an average net annual firm turnover rate of
 just 0.3 percent (Figure 13A). During this period, only five sectors posted positive net firm turnover rates:
 manufacturing 3.12 percent, mining 3.10 percent, utilities 3 percent, accommodation and food services
 2.5 percent, and construction 2.3 percent (Figure 13B). As expected, entry and exit rates are much higher
 for micro and small firms than for larger companies (Figure 13C).


 Figure 13.

 Net Firm Turnover, Entry. and Exit Rates, Percent of Firms, Average 2012–18

 a) Entry, Exit, and Net Firm Turnover in Kosovo and Aspirational Peers

             25                                                                                                                                                                           Entry rate

% of firms
                  21.2                                                                                                                                                                    Exit rate
             20                                                                                                                                                                           Net turnover rate
                           17.3
             15                              15.0
                                                                  13.5 13.2                 12.8
                                                    10.6                                             10.0          11.1
             10                                                                                                             8.3            9.2     8.0             8.9      8.8               8.8      8.3
              5          3.9                      4.4
                                                                                                   2.8                    2.8
                                                                      0.3                                                                        1.2                   0.0                           0.5
             0
                   Lithuania                   Latvia               Kosovo                   Slovakia                Estonia               EU (2020)                 Croatia                     Czechia

 b) Net Firm Turnover Rate by Sector
                                                                           Manufacturing                                                                                                     3.1
                                                                    Mining and quarrying                                                                                                   3.1
                                                                                  Utilities                                                                                               3.0
                                                          Accommodation and food services                                                                                   2.5
                                                                             Construction                                                                            2.3
                                                                                 Average                            0.3
                                                                               -0.3                           Real estate activities
                                                                         -0.7                                 Information and communication
                                                                         -0.7                                 Wholesale and retail trade
                                                             -1.4                                             Transportation and storage
                                                      -1.8                                                    Administrative and support services
                                                    -1.9                                                      Professional, scientific and technical activities
                          -3.0                                                                                Financial services

 -4                            -3                       -2                     -1                        0%                       1                       2                           3                      4

 c) Entry and Exit Rates by Firm Size, Percent of Total Active Firms

             16                                                                                                                                                                   Entry       Exit
             14                   14         13
             12
             10
              8
              6                                                                 5
              4                                                                                                                   4
              2                                                                             2                                             2                                       2          2
             0%
                                       0-9                                          10-49                                         50-249                                              250+

        Source: KTR and Eurostat data; World Bank staff calculations.

        Note: Entry and exit rates are total active units that enter and exit the market divided by total active enterprises. A unit enters the market in t if it
        is active in t and it was not active in t-1 and t-2; and exits the market i if it is active in t and it is not active in t+1 and t+2. EU entry and exit rates are
        based on the same definitions and criteria. Activities: B-N (excluding K 64.2) of NACE Rev. 2. See Annex 1 for more detail on sector classification.
        Micro are firms with an average of 0–9 employees, small 10–49 employees, medium 50–249 employees, and large 250 and more.


22            Firm Characteristics and Dynamics
Kosovo’s new business density is slightly above what its income per capita would predict but
lower than in some comparators and aspirational peers. Figure 14 plots new business density, a
proxy for firm entry used because international data are available and comparable, against income
per inhabitant adjusted for purchasing power parity (PPP). It shows that the number of new firms
per thousand people is far higher than Kosovo’s GDP per capita would predict. Nevertheless, some
Western Balkans and aspirational peers have higher new business density indicators. Unfortunately,
there are no internationally comparable data on firm exit rates.


Figure 14.

New Business Density and GDP per Capita in Constant US$ PPP, 2018
30           New registrations per 1,000 people aged 15-64
                   Kosovo
25
                   Comparators
20                 Aspirational peers
                   Upper-middle income countries
15                 High income countries

10
                                                                                                                                                                            R² = 0.1546
 5

 0
     8.5                           9.0                        9.5                       10.0                   10.5                 11.0                     11.5               12.0
                                                                                                                                                                     GDP per capita
                                                                                                                                                                      (PPP, in logs)
  Source: Entrepreneurship Survey and database, http://www.doingbusiness.org/data/exploretopics/entrepreneurship


Administrative barriers to exit are high. Figure 15A shows the difference between the number
of firms that terminate their legal registration and the number that stop reporting sales, the latter
being the standard economic definition of firm exit.17 Between 2010 and 2018, 3,400 companies
“exited” annually on average, whereas fewer than 200 firms formally deregistered. The discrepancy
between economic entry and administrative registration rates is far less pronounced, suggesting
fewer major regulatory obstacles to creating new companies (Figure 14B).

Figure 15.

Economic and Administrative Firm Entry and Exit, Number of Firms, 2012–18
a) Entry                                                                                             b) Exit
                                                                                Economic                                                                                Economic
                                                                                Administrative                                                                          Administrative
6,000
                                                                                                                                   5,426
                                                                                                     6,000

5,000
                                                  4,410
                                                                                                     5,000
                                                                            4,320
           3,982                                               3,907                     4,009
                                     3,601                                                                                                                          3,739
                                                                                                                                                          3,449
4,000
                                                                                                                                                                                 3,422
                                                                                                     4,000
                       3,419                          3,368                                                              3,285
                                                                                                               3,056                         3,238
               2,809                                                2,913       2,784        2,971
                                          2,774
                           2,508
3,000                                                                                                3,000

2,000                                                                                                2,000

1,000                                                                                                1,000
                                                                                                                                       200                              388          323
                                                                                                                   141       158                 192          191
     0                                                                                                   0
           2012         2013             2014     2015          2016         2017        2018                  2010      2011      2012      2013         2014      2015         2016
  Source: KTR; World Bank staff calculations.

  Note: Activities: B-N (excluding K 64.2) of NACE Rev. 2. Administrative defines entry and exit using the firm’s registration year in the Tax
  Agency registry; Economic defines entry and exit according to firm sales. See Annex 1.A for more detail.



17       See Annex 1 for further technical details on the economic definition of firm entry and exit rates.



                                                                                                                                                       Firm Characteristics and Dynamics   23
Entrants are much larger than firms that exit but smaller than incumbent firms. New firms are
only about one-third of the size of incumbent companies and about twice as large as firms exiting.
The relatively large size of firms at entry compared to companies already in the market (Figure 16)
could be related to high barriers to entering the market, perhaps connected to informal competition
(see World Bank 2018).


Figure 16.

Size of Firms Entering a Market Relative to the Average Firm Already Active, 2012–18, Percent
Entry
                                                     39

                                            32


Exit
                              21

                                   22


Incumbent
                                                                                                                                                        121

                                                                                                                                                                 129

     Source: KTR; World Bank staff calculations.

     Notes: The average number of employees and turnover (in real 2018 euros) are calculated as the total number of employees and turnover
     of each category divided by the number of firms. Activities: B-N (excluding K64.2) of NACE Rev. 2. See Annex 1 A for definitions of entry,
     exit, and incumbent.



The change in entry rates was driven by the increasing participation of sectors with higher
rates of firm creation; the change in exit rates was driven by a rise in the average exit rate for all
sectors. More than 90 percent of the change in the entry rate between 2012 and 2018 was explained
by an increasing share of sectors with higher firm entry rates (“between-sectors”). In contrast, most
of the change in the aggregate exit rate resulted from a generalized increase in exit rates across all
sectors (“within-sectors”). Moreover, the change of about 1 percent in the entry rate was far lower
than the 0.72 percent change in the exit rate (Figure 17).


Figure 17.

 Drivers of Entry and Exit Rates, Percentage Points
                               0 Percentage point                                                                              1
                                                                                                                                                     Within-sectors
Entry rate change                                                                                                                                    Between-sectors
(2012-2018)                                                                                                                                          Cross-change
                                   0.09                           0.64                                  +0.72
                                                                                                                                                     Change


Exit rate change
(2010-2016)
                           -0.04                                           1.01                                                    +0.97




     Source: KTR data; World Bank staff calculations.

     Notes: The figure depicts changes in entry rates due to variation “within-sectors”, changes in the participation of industries with different
     level of dynamism (“between-sectors”), and the covariance between changes in sector shares and level of firm dynamism (“cross-
     change”). Activities: B-N (excluding K64.2) of NACE Rev. 2.




24      Firm Characteristics and Dynamics
Firm size at entry is lower than would be predicted by Kosovo’s income per capita and in
aspirational peers but similar to Western Balkans comparators. New firms experience most of
their employment growth in the first year, with growth extremely low thereafter. Firms enter with
an average of 3.3 employees, jump to 4.6 workers in their first year, then add workers very slowly
(Figure 18A). Moreover, entrants have a smaller median size than would be predicted by income
per capita and the aspirational economies, although similar to most Western Balkans comparators
(Figure 18B).


Figure 18.

Firm Size at Entry

a) Median number of employees after entry by firm age*

Employees

7

6                                                                                                                     5.8                       6.0
                                                                                            5.5
                                                                   5.0
5
                                         4.6
4
                 3.3
3

2

1

0
                  0                        1                        2                         3                       4                          5                      Age

b) Median number of employees at entry and GDP per capita in US$ PPP. 2018

    25       Median size (employees)                                                                                                            Kosovo
                                                                                                                                                Comparators
    20                                                                                                                                          Aspirational peers
                                                                                                                                                Rest of the countries
    15                    R² = 0.3907

    10
                                                                                                   ALB
                                                                                        KOS              MKD
    5
                                                                                                           SRB MNE
                                                                                                     BIH
    0
         6                        7                          8                         9                         10                         11                      12
                                                                                                                                 GDP per capita (PPP constant %, log)

    Source: KTR and Enterprise Surveys data; World Bank staff calculations.

    Notes: Average entry size and average size of active firms are the total number of employed persons divided by the number of total active
    unit of each category. Activities: B-N (excluding K64.2) of NACE Rev. 2.



Over a five-year period, 33 percent of firms are born as and remain micro enterprises, 44.5
percent of the micro enterprises continue to be micro, and other firm classes similarly lack
dynamism. Focusing on the cohorts of firms in 2012 and 2013, Table 2 shows that about 58 percent
of small, 64 percent of medium, and 74.4 percent of large enterprises stay in the same class over a
five-year period. Only about 2 percent of micro enterprises became small firms, 5.5 percent of small
become medium, and 4.6 percent of medium firms become large.



                                                                                                                                        Firm Characteristics and Dynamics     25
Table 2. Five-Year Transition Matrix by Firm Class, 2012 and 2013 Firm Cohorts, Average

                                                                                               Size class five years after the year of reference

                                                                          Micro                     Small                                    Medium                      Large      Economic Exit
         Size class at reference year                                     (0-9)                   (10-49)                                   (50-249)                    (250+)

         Births                                                             33.7                                           2.6                    0.4                      0.1               63.2
         Micro (0-9)                                                        44.5                                           2.3                    0.0                      0.0               53.2
         Small (10-49)                                                      17.9                                   57.7                           5.5                      0.0               18.9
         Medium (50-249)                                                     5.0                                   12.9                          63.6                      4.6               13.9
         Large (250+)                                                        3.5                                           0.0                    8.1                     74.4               14.0

               Source: KTR data; World Bank staff calculations.

               Notes: This table shows the share of firms by size class in the year of reference and five years later; we use data for the 2012 and 2013
               firm cohorts to identify entrants and incumbents and track changes in the number of employees over a five-year period. To control for
               potential idiosyncratic shocks in a particular year, calculations are made by taking the average between the two firm cohorts. Year of
               reference refers to the first year the firm enter the panel, either 2012 or 2013. Economic exit are classified as those units that report
               positive turnover in year of reference but do not report turnover in the next two years. Size class is defined according to the number of
               employees of the firm in the year of reference, as noted in parentheses.



Firm mortality is higher for smaller companies and a notable proportion of small and medium
enterprises become smaller over time. In line with the international evidence (Hsieh and Klenow
2014; Cusolito and Maloney 2019) closure rates are highest among new firms (63 percent) and micro
enterprises (53 percent) and lowest among medium and large firms (about 14 percent). Moreover,
about 18 percent of small companies become micro-sized and about 13 percent of medium become
small (Table 2).
Micro firms have the lowest employment growth rates; small, and especially medium, firms
show higher and more stable growth. In line with the international evidence (Hsieh and Klenow
2014), younger firms have higher employment growth than older firms, especially in their first two
years after birth (Figure 19A). Over time micro firms consistently have lower employment growth
than small and medium enterprises, and their growth rates may turn negative or close to zero in 10
years (Figure 19b).


Figure 19.

Firm age and Employment Growth

                                                                                                   b) Firm Age and Employment Growth by Number of Employees at Birth
a) Firm Age and Employment Growth (Percent)
                                                                                                   (Size Class)
                        10%                                                                                                35%                                                   Micro (0-9)




Employment growth (%)                                                                              Employment growth (%)
                                                                                                                                                                                 Small (10-49)
                                                                                                                           30%
                                                                                                                                                                                 Medium (50-249)
                                                                                                                           25%

                        5%                                                                                                 20%

                                                                                                                           15%

                                                                                                                           10%

                        0%                                                                                                  5%

                                                                                                                            0%


                              1 2 3        4    5   6    7   8   9 10 11 12 13 14 15                                                1 2      3    4     5   6   7   8    9 10 11 12 13 14 15
                              Firm age                                                                                           Firm age

               Source: KTR data; World Bank staff calculations.

               Notes: Annual growth rate is calculated as the number of employed persons in the period of reference relative to the number employed
               in the year before. To increase sample size and analyze the relationship between firm age and employment growth more robustly, we
               calculate age as the difference of a given year relative to the year the firm was registered. Figure 19B is based on data only available for
               five years. Both figures include the entire universe of firms (e.g. incumbents, entrants and exiters).




26                       Firm Characteristics and Dynamics
Conditional on surviving five years after their creation, companies born micro (0–9 employees)
and small (10–49) grow faster and more sustainably than those born medium (50–249), which
suggests that there are barriers to growth for larger firms. Figure 20 shows that micro enterprises
are able to increase the number of employees 2.5 times over a five-year period, but small companies
only 2 times. Medium companies increase employment by 1.7 times up to the third year but then
become practically stagnate. Although this declining rate of growth relative to firm size has been
observed in many countries (Syverson 2011; Cusolito and Maloney 2019), in Kosovo it suggests the
presence of restrictions on firm growth beyond a certain threshold of workers.


Figure 20.

Employees by Firm Age and Size over Five Years, Average 2012–18, Index, Entry Year = 1
2.5                                                                                                                                                                 Micro
                                                                                                                                                                    (0-9)


2.0                                                                                                                                                                 Small
                                                                                                                                                                    (10-49)
                                                                                                                                                                    Medium
                                                                                                                                                                    (50-249)

1.5



1.0
                        0                            1                         2                         3                            4                         5

  Source: KTR data; World Bank staff calculations.

  Notes: The figure depicts the fraction of persons employed in active units relative to entry, by size class at birth solely including firms
  that survived after their first year. Since there are many entry cohorts, we average employment figures across cohorts. Figures in
  parenthesis in the x axis labels refer to number of employees.



Only about 74 percent of firms survive the year after they enter the market, 10 percentage
points less than such firms in aspirational peers and the EU. Considering all firms irrespective
whether they reported or not sales in previous years, this difference is also fairly constant over the
next four years of firm operations (Figure 21A). Conditional on surviving in the previous year, firm
survival in the first year after entry, the “valley of death”, is also markedly lower than in the EU and
in the aspirational peers, although it gradually converges in the subsequent years (Figure 21.b).


Figure 21.

Firm Survival in Kosovo, Average 2012–18, Percent

a) Firms that survive by age after entry Percent of firms                             b) Firms that survive for another year (Conditional on surviving)

100                                                                       Kosovo
                                                                          EU (2020)
                84.0                                                      Czechia
                                                                          Croatia                                                                         89.4
                                                                                                       84.0                                     89.0
                                                                          Slovenia                                              86.0
                             70.6
                                                                                                                    83.6
                                          60.5
                73.8
                                                         54.7                                                                                   85.0      84.5
                                                                                                                                83.6
                                                                    48.5                                           83.7
                             61.8

                                          51.6
                                                                                                       73.8
                                                         43.9
                                                                    37.1



      0           1            2            3             4           5     Age            0            1            2            3              4          5       Age



                                                                                                                                          Firm Characteristics and Dynamics    27
Figure 21.

Firm Survival in Kosovo, Average 2012–18, Percent

c) Survival rates by firm size (number of employees)


                                    100.0
                                                               95.0
                                                                                        89.6
                                                                                                                   86.1                                   83.3
                                    95.5                                                                                                    81.9
                                                              87.5
                                                                                        80.9
                                    73.2                                                                           72.2
                                                              61.1                                                                          63.2
                                                                                                                                                         58.0
                 Micro (0-9)                                                            50.9
                 Small (10-49)                                                                                     43.2
                                                                                                                                            36.5
                 Medium (50-249)                                                                                                                         30.8




            0                         1                        2                          3                         4                        5             6
     Source: KTR and OECD Business Dynamic Indicators data; World Bank staff calculations.

     Notes: the figure depicts the percent of active units that survive at different ages after entry. Since there are many entry cohorts, we
     average the cohort figures. For example, the survival rate at year 1 is the number of units in the reference period (t) newly born in t-1
     having survived to t divided by the number of enterprise births in t-1. For selected EU countries, we use 2010-2017 averages. Activities:
     B-N (excluding K64. 2) of NACE Rev. 2. While Figure 20 a reports the annual survival rate for all firms, irrespective whether they report
     sales in the previous years, Figure 20 b calculates the rate of survival per year conditional on the firm reporting sales in the panel in the
     previous year



Only about 70 percent of micro firms survive the first year, and in subsequent years their
survival rates are much lower than those of small and medium enterprises. In the first year,
95.5 percent of small and 100 percent of medium enterprises also survive. In years two to five, the
survival differential between micro and medium companies is on average 30 percentage points (pp)
and between micro and large firms 40 pp (Figure 20C).
According to the administrative data employed in this note, between 2010 and 2018 Kosovo’s
economy created about 80,000 new jobs. Between 2011 and 2014 jobs created averaged just under
5,000, and from 2015 up to 2018, jobs created annually averaged 10,000 (Figure 22). Employment
creation did accelerate starting in 2015 and by 2018 had reached 180,600.18


Figure 22.

Thousands of Employees in Active Firms, 2010–18
Thousands of                                                                                                                       YoY change
employed persons
                                                                                                                                                     YoY change
 200                                                                                                                                40,000
                                                                                                                           181
                                                                                                             169                                     Total employed
 160                                                                              145           155                                 32,000
                                                                      133                                                                            persons
                                            125         130
 120                         118                                                                                                    24,000
                 100
                            18,278
     80                                                                                                    13,764                   16,000
                                                                                 11,801        9,988                      11,827
     40                                     6,436      5,461                                                                        8,000
                                                                      3,058
      0          0                                                                                                                  0
                2010         2011           2012       2013           2014       2015          2016         2017          2018
     Notes: Employed persons in active firms (based on sales). Activities B-N (excluding K64.2) of NACE Rev. 2.

     Source: World Bank’s own calculations based on KTR.



18        The administrative data broadly coincides with KTR information; according to KSA national accounts data, gross
          employment, measured by number of employees, went up by about 50 percent between 2009 and 2019 and 20
          percent between 2015 and 2019 (https://askdata.rks-gov.net/PXWeb/pxweb/en/ askdata/).



28        Firm Characteristics and Dynamics
Job creation was partly related to workers being registered by firms that had not reported
employees before. The proportion of active firms reporting employees went from 63 percent in
2014 to 71 percent in 2018 (Figure 23), and new registrations explained about 22 percent of net job
creation. Similarly, Table A1.1 in Annex 1 shows that the average number of employees per firm
practically doubled (from 3 to 6) between 2010 and 2018 but the median number basically did
not vary. Finally, Table A2.4 in Annex 2 also indicates that firms that started reporting employees
experienced faster employment growth in the years thereafter.


Figure 23.

Firms Reporting Employees, Percent of Total Firms, 2010–2018
                                                                                                                 Employers
                                                                                                                 Non-employers


     49            50            54
                                                 60          63
                                                                    71     69     69     71




     51            50            46
                                                 40          37
                                                                    29     31     31     29


   2010           2011          2012            2013        2014   2015   2016   2017   2018

  Source: KTR; World Bank staff calculations.

  Notes: Activities B-N (excluding K64.2) of NACE Rev. 2.


Younger firms with higher productivity and access to credit had higher net job creation rates.
Firms with higher revenues per capita tend to experience higher net job growth rates (Table A2.4.
The magnitude of the coefficient is even larger when controlling for industry (NACE 4 digits),
geographic (municipality), and time (year) fixed effects. The negative sign of the age coefficient
suggests that younger firms experience higher net job creation. Access to credit is also positively
correlated with more rapid employment growth.
By sector, employment growth was mainly driven by W&R and other services and to a lesser
extent by manufacturing and construction. Other services and W&R accounted for about 25
pp out of nearly 35 percent of total job growth in both 2010–14 and 2015–18. Manufacturing and
construction explained between 4.3–4.9 and 2.8–4.8 percent of total job growth, depending on the
period; mining and utilities (electricity, gas, water and sewerage services) accounted for only a
minor share (Figure 24).




                                                                                                 Firm Characteristics and Dynamics   29
Figure 24.

Contribution to Employment Growth by Sector, 2010–14 and 2015–18, Percent


2010- 2014                                                                                                                                             1.35

                                  10.2                                            13.9                                4.3            2.8                33.2



                      Other services            Wholesale and retail       Manufacturing              Construction and real estate         Mining         Utilities

2015- 2018

         -0.22                           13.1                                             12.3                              4.9                  4.8                  35.6




     Source: KTR; World Bank staff calculations.

     Note: Activities B-N (excluding K64.2) of NACE Rev. 2.


ICT and professional services are the most dynamic job creators. The data on job creation in the
five years after firm entry reveal that the most dynamic activities are information and communication,
which averages 6.7 employees, and professional services, 4. In industries with large numbers of
workers and contribution to total job creation, such as W&R, construction, and manufacturing, new
firms managed to create only half as many jobs as the more dynamic industries (Figure 25).


Figure 25.

Employment Growth, Firms by Sector Surviving 5 Years, Average Number of Employees, 2017–18
                                   Manufacturing                                                                                              Gap between entry size
                                                                                          2.8
                                                                                                                                              and size at age 5
                                     Construction                                               2.4

                       Wholesale and retail trade                           2.4

                      Transportation and storage                                                                                                           3.2

              Accommodation and food services                               1.4

                 Information and communication                                                          6.7

 Professional, scientific and technical activities                                  4.0


                                         Employees 0                   2                  4                   6             8               10                   12          14

     Source: KTR; World Bank staff calculations.

     Notes: Difference between t the number of employees and the number of employees five year later conditional on the firm “surviving”
     or reporting sales in the previous year. We report activities in which more than 10 companies enter the market. See Annex 1 for more
     detailed sector classification.


From 2015 on, annual net job creation doubled, driven by rising job creation and falling job
destruction, almost all by incumbent firms. As a result, the economy has been creating an average
of about 10,000 net new jobs annually, about twice the net jobs created annually between 2011 and
2014 (Figure 26A). Rising net job creation among incumbent firms, and to a lesser extent, entry
of new firms, along with relatively stable exit rates, largely explain the rise in aggregate net job
creation (Figure 26B).


30      Firm Characteristics and Dynamics
Figure 26.

Net Job Creation, 2011–18

a) Net change in number of jobs
Employed persons
35,000          32,803
                                                                                                                              31,393
                                                                                                                                               Job Creation
30,000                                                                                                         28,964
                                                                                                  27,725                                       Net Job Change
                                                                                 25,949
25,000                          22,606          23,772                                                                                         Job Destruction
                                                                20,679
20,000
                                                                                                                              19,566
15,000                                          18,311          17,621                            17,737
                                16,170                                                                         15,200
                14,525                                                           14,148
10,000

 5,000

      0
                 2011            2012           2013             2014            2015             2016         2017           2018


b) Incumbents entering and exiting

30,000

                                                                                                                                            Incumbent (creation)
20,000                                                                                                                                      Entry
                                                                                                                                            Net by incumbents
                                                                                          8,639        8,691       9,745
               8,066                                                                                                                        Exit
 10,000                                                                  6,705
                                                                                                                                            Incumbent (destruction)
                              3,090         2,563
                                                           18
       0


-10,000


-20,000

                2011          2012          2013          2014           2015             2016         2017       2018
  Source: KTR data; World Bank staff calculations.

  Note: Net job change equals gross job creation minus gross job destruction. Activities: B-N (excluding K64.2) of NACE Rev. 2. See Annex
  1.A for detailed definitions of incumbent, entry, and exit.



Young SMEs are driving job creation. Although they contribute just 25 percent of total employment,
young SMEs accounted for nearly 40 percent of the jobs created annually between 2016 and 2018. As
firms mature, they lose some dynamism. Even among small and medium companies, mature and old
firms explain 50 percent of total employment but only one-third of gross job creation. Furthermore,
large, mature firms contribute less than proportionately to gross job creation (Figure 27).




                                                                                                                                     Firm Characteristics and Dynamics   31
Figure 27.

Job Creation, Destruction, and Employment by Firm Age and Size, Average 2016–18
                                                                                                                                       Contribution to job creation
                                                    52   51                                                                            Contribution to job destruction
                                                                                                                                       Contribution to employment
                                           41
          36
                  30

                                                                                                                      24
                          22                                                                              21
                                                                                                                16



                                                                        2        2        3

            Young (1-5)               Mature and Old (>5)                   Young (1-5)                 Mature and Old (>5)
                            SMEs (1-249)                                                      Large (250+)

     Source: KTR; World Bank staff calculations.

     Notes: Using the same criteria as Criscuolo, Gal, and Menon 2014 we exclude entrants (0 years). Young are companies 0–5 years of
     age; mature and old firms have lasted more than five years. Activities: B-N (excluding K64.2) of NACE Rev. 2. Micro firms average 0–9
     employees, small 10–49, medium 50–249, and large 250 and more.



In 2010–18 young firms and startups, including entrants, accounted for about 45 percent of total
employment. On average, startups accounted for about 33 percent of total employment, young firms
for about 16 percent, and mature firms for the rest. However, there is considerable heterogeneity by
sector. Setting aside entrants, the proportion of jobs in younger firms is largest in accommodation
and food services, 74 percent, and professional and administrative services, about 60 percent each.
In contrast, about 95 percent of workers in financial services and water supply and 90 percent in
mining are employed by mature firms (Figure 28).


Figure 28.

Employment by Firm Age, Percent of Total, Average 2016–18
          Accommodation and food services                                                                                                          Entrants (0 years)
                                                                                                                                                   Start-ups (1-2)
         Administrative and support services
                                                                                                                                                   Young (3-5)
                                  Construction                                                                                                     Mature and old (6+)
                Electricity, gas and related act.
               Financial and insurance services
            Information and Communication
                                 Manufacturing
                                         Mining
                Professional, sci. and tech. act.
                                     Real Estate
                   Transportation and Storage
 Water supply, sewerage and waste mgmt.
                    Wholesale and Retail trade

                                                    0%           20%                 40%                60%             80%          100%
     Source: KTR; World Bank staff calculations.

     Notes: Entrant firms have less than a year in the market, startups up to 2 years, young up to 5 years, and maturing more than 5 years.
     Activities: B-N (excluding K64.2) of NACE Rev. 2. Calculations for this figure do not match exactly the estimates in Figure 26 because
     they incorporate entrants and startups and do not consider the contribution of age by firm size class. See Annex 1 for more detailed
     sector classification.




32      Firm Characteristics and Dynamics
Firm Characteristics and Dynamics   33
02
Firm Productivity and
Access to Credit
This section first presents the main results of our estimates of TFPR and LP for
2013–17.19 It then examines the drivers of TFPR growth and compares TPFR in
domestic firms, firms with foreign shareholders, and exporters. It also assesses
productivity differences by the gender of the firm decisionmaker. Finally, it delves
into the links between access to credit and productivity and the main barriers to
productivity growth.




19   We exclude 2018 from the productivity analysis because reporting of key variables, such as
     investment and purchases of inputs is significantly lower in that year than in previous years.
                1.3. TFPR and Labor Productivity
Between 2013 and 2017, TFPR grew by 0.5 percent annually, but LP (value added per worker) fell
by –0.25 percent. Although TFPR growth in Kosovo was negative in 2013 (–0.5 percent), between
2014 and 2017 it grew at an annual average of about 0.7 percent. While LP growth, proxied by value
added per worker, was negative in 2013–15, it was marginally positive in 2016 at 0.17 percent and
2017 at 0.26 percent. During this period proxies for LP, sales per worker, and average wages per
worker, exhibited similar dynamics (Figure 29A). This timid recovery in productivity growth rates
coincided with the acceleration in net job creation (see Figure 21). Between 2012 and 2017, TFPR
grew by 2.4 percent, while LP measured as sales fell by 1.1 percent, as value added per worker by 1.2
percent, and as sales per worker by 0.5 percent (Figure 29B).


Figure 29.

TFPR, Sales, and Value Added per Worker, 2013–17

a) Annual Percent Change

           TFPR                                     0.7%                                                            0.8%
           Value added per worker                                                                                                                   0.8%
                                                                                  0.6%
           Sales per worker

                                                   0.0%                                                             0.2%                            0.3%
                                                                                  0.1%
                                                                                                                                                    0.1%
                                                                                  -0.3%
                                                    0.5%                                                           -0.2%
           -0.5%

           -0.9%
           -1.0%




                2013                               2014                          2015                             2016                       2017

b) Index 2013=100

 103                                TFPR
                                    Value added per worker
 102                                Sales per worker
                                    Wage per worker
 101


 100


     99


     98


     97

                        2012                       2013                   2014                     2015                      2016              2017

     Source: KTR; World Bank staff calculations.

     Notes: TFPR and value added per worker are adjusted for firm entry and exit (Melitz and Polanec, 2015). TFPR is estimated following
     Levinsohn and Petrin (2003). Figures are weighted by firm employment in the entire sample dataset (see Box 1 for details). We include
     the total business economy, repair of computers, personal and household goods, except financial and insurance activities.




36        Firm Productivity and Access to Credit
Labor productivity in Kosovo is only one-third that of the EU; and it is much lower than in
aspirational countries. Kosovo’s LP (sales per worker) of 33.5 percent of the EU average compares
badly to Lithuania’s 53 percent and the even higher LPs of Slovakia, Czechia, Estonia, and Slovenia
(Figure 30).


Figure 30.

Labor Productivity Relative to the EU, 2018, Percent
                                                                                                                                                           89.3
                                                                                                                               84.9
                                                                                                  81.8
                                                                     73.4



                                        53.2



             31.8




         Kosovo                      Lithuania                     Slovakia                     Czechia                       Estonia                    Slovenia
  Source: KTR; World Bank staff calculations.

  Notes: Labor productivity is calculated as the ratio of total turnover (sales) in euros to the total number of employees. We include the
  total business economy, repair of computers, and personal and household goods, except financial and insurance activities. The figure
  depicts LP in each country relative to the EU average LP as percent.


Between 2012 and 2017 use of capital and intermediate inputs by Kosovar firms declined. Figure
31 suggests that during the period TFPR growth was partly driven by that decline, although firm
output decreased to a much lesser extent; firms were able to produce the same output with less
inputs of production. In parallel, the use of labor fell less than proportionately to the use of capital,
suggesting that firms also became more labor-intensive.


Figure 31.

Labor, Capital, and Intermediate Inputs, 2012–17, Index 100=2012

100



                                                                                                                                                           Labor


                                                                                                                                                            Sales
 80                                                                                                                                                        Intermediate
                                                                                                                                                           consumption




                                                                                                                                                            Capital stock

 60
                    2012                    2013                      2014                       2015                      2016                     2017


  Source: KTR; World Bank staff calculations.

  Notes: Labor is calculated as the number of employees times the average wage (wage bill) in order to control for possible heterogeneities
  in worker labor productivity. The figure only comprises the sample of firms with data available to estimate TFPR. Activities: B-N (excluding
  K64.2) of NACE Rev. 2.




                                                                                                                                      Firm Productivity and Access to Credit   37
Manufacturing is the activity with the highest TFPR—about 26 percent higher than the average
sector, closely followed by retail (24.7 percent) and wholesale (23.2 percent). Construction and
other services are the industries with the lowest TFPR, about 30 percent lower than the average
sector (Figure 32A). Looking at LP, Figure 32B shows wholesale trade has the highest value added
per worker, follow by construction and manufacturing.


Figure 32.

TFPR and value added per worker by Sector and Average

a) TFPR by Sector and Average in logs
TFPR (log)                                                                                                                                        Average
4.0

 3.5

 3.0

 2.5                        2.40                                                                                           2.34                     2.37

 2.0

 1.5                                                        1.31                           1.28
 1.0

 0.5

0.0
                      Manufacturing                    Construction                   Other services                Wholesale trade              Retail trade

b) Value Added per Worker by Sector and Average in Euros
Value added                                                                                                                                       Average
per worker

16,000
                                                                                                                          14,421
14,000
                                                           12,854
12,000                     11,663                                                         10,903                                                   10,412

10,000
 8,000
 6,000
 4,000
 2,000
        0
                       Manufacturing                    Construction                  Other services                Wholesale trade               Retail trade

     Source: KTR; World Bank staff calculations.

     Notes: Labor productivity is calculated as total value added (total sales minus input purchases) divided by the number of employees. Like
     the TFPR calculations, LP estimates were adjusted by for firm entry and exit (Melitz and Polanec 2015). Sector averages were calculated
     using firm employment weights (see Box 1 for details). Activities: B-N (excluding K64.2) of NACE Rev. 2.


TFPR growth has been driven by market reallocation toward more productive firms. Box
2 explains how the sources of TFPR growth are decomposed in this note following Melitz and
Polanec (2015). Figure 33 shows that in the 2012–17 period about 80 percent of average TFPR annual
growth rate explained by the increasing productivity of incumbent firms (covariance), reflecting a
reallocation of labor and other inputs to the most productive companies (Foster, Haltiwanger, and
Krizan 2001).




38      Firm Productivity and Access to Credit
Figure 33.

Decomposition of TFPR Growth, 2014–17, Percent Change




-0.4%                     0.6%                                   1.5%                                                                           1.8%              0.1%
Entry                     Within                                 Covariance                                                                     Aggregate         Exit
                                                                                                                                                productivity
                                                                                                                                                growth

  Source: KTR; World Bank staff calculations.

  Notes: TFPR was calculated following Levinsohn and Petrin (2006), adjusted for firm entry and exit (Melitz and Polanec 2015). Covariance
  refers to the change in the share and average productivity of incumbent firms; within denotes the change in average firm productivity;
  and entry and exit refers to the contribution to aggregate TFPR of firms exiting and entering the market. Activities: B-N (excluding K64.2)
  of NACE Rev. 2.



The contribution of firm productivity, typically related to the adoption of technology,
innovation, and improved management techniques, was much lower in Kosovo than in other
developing countries; firm dynamism had only a marginal role. “Within” firm productivity
growth only accounted for about a third of TFPR growth, far less than in other developing countries
for which there is comparable data.20 Underscoring once again the lack of dynamism of Kosovo’s
economy, exit of less productive firms had only a relatively minor, though positive, role, and entry of
new firms contributed negatively to aggregate TFPR growth (Figure 32).



     Box 2. Decomposing the Sources of TFPR Growth21
     In this note, TFPR is decomposed into different components following Melitz and Polanec (2015) to gauge how much
     surviving, entering, and exiting firms contribute to aggregate productivity changes. The contribution of incumbent
     firms is decomposed further into the reallocation of resources across firms by the between component (measured by
     the covariance term); and increases in productivity within firms.
     The between component is positive when resources are allocated from less productive to more productive firms
     and the within component is positive when existing firms become more productive due to technology adoption,
     innovation, and better managerial skills. Among barriers to reallocation of resources might be trade barriers, excessive
     regulations, and overbearing state-owned enterprises.



Kosovo’s economy is producing low-quality entrants: new firms are smaller, pay lower wages,
and are far less productive than the median company. Figure 34 illustrates22 that entrants’ sales
are only 33 percent of a median company’s sales. Similarly, employment of a Kosovar entrant is only
about 40 percent of that of a median company’s. Moreover, entrants pay 30 percent less in wages,
sales per worker is only about 20 percent, and TFPR is 11 percent lower when compared to the
median firm.




20      According to Iacovone et al. (2018), the “within” component accounted for more than 40 percent of the variation
        in TFPR growth in their sample of Latin American economies. Similarly, Cusolito and Maloney (2018) found
        that the “within” component accounts for more than 33 percent of TPFR variation in their sample of developing
        countries.
21      Based on Cusolito and Maloney (2018)
22      It refers to the median LP and TFPR of incumbents, entrants, and exiting firms.



                                                                                                                                     Firm Productivity and Access to Credit   39
Figure 34.

Characteristics of Entrants Relative to the Median Firm. Percent

Employment                                                                         38.8


Turnover                                                                 32.3


Wages                                                                                                                                71.1


Sales per worker                                                                                                                               79.3


TFP                                                                                                                                                       88.7




     Source: KTR; World Bank staff calculations.

     Notes: TFPR was adjusted for firm entry and exit (Melitz and Polanec 2015). TFPR is estimated following Levinsohn and Petrin (2003).
     Figures are weighted by employment in the entire sample dataset (see Box 1 for details). Activities: B-N (excluding K64.2) of NACE Rev.
     2. (See Annex 1A for more detail of the definitions of incumbent, entry and exit.


There are large and persistent differences in TFPR and LP by firm and sector. For instance,
median TFPR in the 90th percentile is 1.6 times higher than in the 10th percentile. As for LP, the
differences in productivity are even starker: about 90 times between leading (90th percentile) and
laggard firms (10th percentile). By sector, dispersion in TFPR is largest in wholesale trade (1.9 times)
and manufacturing (1.8), but less marked in construction (1.3) and services (1.34). Similar results
are obtained for LP but with larger differences. By firm size, micro companies (0-9 employees)
exhibit the largest distance between leading and laggard firms in LP (about 98.7 times), although
the difference is smaller in TFPR. By contrast, productivity dispersion is largest in medium (50-249
employees) and large (250+) companies with respect to median TFPR than with respect to median
LP (Table 3).

Table 3. Ratio of Productivity in “Laggard” (90th percentile) to “Frontier” (10th percentile) Firms by Sector
and Size, Average 2012-18

 Dimension                                   Category                                                   TFPR                                      Sales per worker

 Sector                                      Other services                                             1.445                                                52.5
                                             Manufacturing                                              1.797                                                52.1
                                             Retail trade                                               1.646                                                65.9
                                             Wholesale trade                                            1.878                                               126.7
                                             Construction                                               1.328                                               149.7
 Size class                                  Micro (0-9)                                                1.456                                                98.7
                                             Small (10-49)                                              1.540                                                27.4
                                             Medium and large (50+)                                     1.879                                                23.1
 Sector average                                                                                         1.595                                              89.370


     Source: KTR; World Bank staff calculations.

     Notes: TFPR was calculated following Levisohn and Petrin (2006), adjusted for firm entry and exit (Melitz and Polanec 2015). LP is also
     adjusted by firm entry and exit. TFPR and LP dispersion is calculated as the ratio between mean TFPR/LP in the 90th percentile relative
     to mean TFPR/LP in the 90th percentile at NACE 2-digit.




40      Firm Productivity and Access to Credit
 Micro firms are much less productive than small, medium, and large firms, especially in
 wholesale and manufacturing. Median TFPR in small firms is more than double than median
 TFPR in micro firms and is 1.3 times larger in large companies. These differences are even more
 pronounced in wholesale, in which median TFPR in medium and large firms is 1.6 times higher than
 in micro firms, and in manufacturing, where median TFPR in medium and large firms is 1.5 times
 higher than micro firms; the productivity gap between micro and other firm classes is smaller in
 construction (1.03) and other services (1.07) (Table 4).

 Table 4. TFPR in Micro-Enterprises Relative to Other Firm Classes

             Sector                                                       Size class                                                               Ratio

             Manufacturing                                                Small                                                                    1.136
                                                                          Medium and Large                                                         1.467
             Construction                                                 Small                                                                    0.999
                                                                          Medium and Large                                                         1.038
             Services                                                     Small                                                                    0.976
                                                                          Medium and Large                                                         1.070
             Wholesale                                                    Small                                                                    1.147
                                                                          Medium and Large                                                         1.591
             Retail                                                       Small                                                                    1.132
                                                                          Medium and Large                                                         1.407
             Average                                                      Small                                                                    1.078
                                                                          Medium and Large                                                         1.315

                      Source: KTR; World Bank staff calculations.

                      Notes: TFPR was calculated following Levisohn and Petrin (2006), adjusted for firm entry and exit
                      (Melitz and Polanec 2015). LP iis also adjusted by firm entry and exit. Dispersion is the average
                      logged difference between TFPR in micro firms and the other firm classes. The TFPR ratio equals
                      elnT(FPRm) -ln(TFPRj) where ln(TFPRm) is the logged median TFPR in m micro-firms and ln(TFPTj)
                      is the logged median in j, the other firm classes.




 Higher TFPR is correlated with higher employment, revenues per worker, and to a lesser
 extent, value added per worker. The simple correlations plotted in Figure 35 indicate that more
 productive firms have far more workers and sales per worker, and to a lesser extent, more value-
 added per worker. Table A2.5 in Annex 2 shows that these correlations are robust to controlling for
 firm size and capital stock as well as sector, location (municipality), and year fixed effects.


 Figure 35.

 TFPR, Employment, Revenue, and Value Added per Worker, Logarithms, 2012–18

                                             TFPR and Employment (log)                            TFPR and Revenue per worker (log)                TFPR and VA per worker (log)




TFPR (log) relative to average
                                 1.5                                                   1.5                                              1.5

                                  1                                                     1                                                 1

                                  .5                                                    .5                                               .5

                                  0                                                     0                                                 0

                                 -.5                                                   -.5                                              -.5
                                       -4    -2       0         2        4        6          -5      -2.5      0       2.5      5             -3    -2     -1      0      1      2       3
                                       Employment (log) relative to average

                      Source: KTR; World Bank staff calculations.

                      Notes: TFPR, employment, revenue, and value added per worker (in logs) relative to industry-by-year average. Activities: B-N (excluding
                      K64.2) of NACE Rev. 2.




                                                                                                                                                     Firm Productivity and Access to Credit   41
Wholesale was the activity that had the highest TFPR growth rate in 2013–17. Between 2013 and
2017, TFPR in wholesale grew by 6.55 percent, followed by retail (5 percent) and construction (3.26
percent). In contrast, TFPR in manufacturing fell by –2.2 percent, but growth was also low in other
services (0.6 percent). During that period, wholesale also had the highest annual average TFPR
growth, 1.3 percent, almost triple the economy’s average of 0.5 percent, followed by construction (1
percent). Manufacturing had negative average annual TPFR growth of –0.5 percent), and for other
services at 0.7 percent it was just above the average (Figure 36A).


Figure 36.

Total Factor Productivity Revenue (TFPR) by Sector, 2013–17

a) Year-on-year percent change
 4.0%                            Wholesale
                                 Construction
                                 Retail
 3.0%                            Manufacturing
                                 Other services
 2.0%

 1.0%

 0.0%

-1.0%

-2.0%

-3.0%
                        2013                             2014                            2015                            2016                             2017
b) Contribution to TFPR Growth by sector, percent change, 2013–17

 1.0%                                                                                                                 0.03
                                                                                                                      0.07                  0.82
                                                     0.74                                0.37                  0.75                                       0.03
                                                                                                                      0.24                         0.10
                                                            0.13                  0.56                                                             0.06
                                                            0.08
 0.5%
                                                                                         0.26                                                      0.36
                                                            0.26
                                                                                                                      0.66
                                0.11                        0.07                         0.19
                                                            0.20                                                                                   0.27
                                0.13                                                     0.11
 0.0%                                   0.02
                                -0.53                                                                                 -0.24
                                                                                         -0.36                                          Manufacturing
                                                                                                                                        Construction
                        -0.50                                                                                                           Other services
-0.5%                                                                                                                                   Wholesale
                                -0.23                                                                                                   Retail
                                                                                                                                        Aggregate productivity growth

-1.0%                   2013                         2014                         2015                         2016                         2017

     Source: KTR; World Bank staff calculations.

     Notes: TFPR is calculated following Levisohn and Petrin (2006), adjusted for firm entry and exit (Melitz and Polanec 2015). See Box 1 and
     Annex 1 for details. Activities: B-N (excluding K64.2) of NACE Rev. 2



Wholesale and retail were the main engines of aggregate TFPR growth between 2013–17 (Figure
36B). Wholesale accounted for about 50 percent and retail for 40 percent of yearly aggregate
productivity growth. Construction explained another 17 percent and other services 5 percent, but
manufacturing dragged down aggregate TFPR performance with negative growth in 2013 and 2015
and only marginal positive contributions in the other years.



42      Firm Productivity and Access to Credit
Firms engaged in international trade are larger, more productive, more capital-intensive, and
pay higher wages than domestically oriented companies. Firms that export and import have on
average more employees and sales, higher value-added, and higher capital stock and wages per
worker (Table A2.6 in Annex 2). Similar results, though with less statistically significant coefficients,
are obtained for firms engaged exclusively in either exporting or importing. These results are robust
to controlling for time, municipality, and industry fixed effects.
Firms in which more than 50 percent of shareholders are foreign are also larger, more
productive, more capital-intensive, and pay higher wages (Table A2.8). In contrast, firms with
lower foreign-shareholding are statistically indistinguishable from domestic-owned companies
except for higher wages and capital per employee. It appears that in Kosovo managerial control by
foreign investors rather than just foreign shareholders might be correlated with higher productivity.
Results are robust even when time, municipality fixed effects and firm size are controlled for.
Firms with female decisionmakers, especially in manufacturing and W&R, tend to be smaller,
less productive, and more labor-intensive (Table A2.8). Female-run companies have 20 percent
fewer employees than male-run firms and 57 percent lower total sales. These differences are much
larger for manufacturing and W&R enterprises, though not statistically significant for other sectors.
Sales per worker are on average 10 percent lower in female-run firms in general, and about 30
percent lower in female-run manufacturing companies. Moreover, female-run companies average
30 percent less capital per worker, with larger differences in W&R, manufacturing, and professional
services.

             1.4. Access to Credit and Productivity
Limited access to finance can affect firm productivity in several ways. It can prevent hiring
workers, innovation, and investment. On the other hand, it can induce exit of less productive
firms, which may benefit aggregate productivity growth. Credit constraints can discourage entry
of potentially more productive new firms, which may also induce a fall in total productivity growth.
Finally, restricted access to credit may have reallocation effects, by forcing less productive firms to
shrink and by restricting expansion of more productive companies (Linarello et al. 2019)
This section analyzes the links between access to credit and TFPR based on detailed micro data
from the KCR, combined with firm-level information from the KTR (see Box 1 and Annex 1 for
details). It first examines the recent evolution and sector distribution of credit to the private sector.
It then explores two dimensions of the credit-productivity nexus: (1) what determines access to
credit; and (2) the links between access to formal finance and firm TFPR growth.
Between 2010 and 2018, domestic credit to the private sector in Kosovo increased by 24 percent,
from 35.4 to 44.1 percent of GDP. Despite this positive performance, other comparator countries,
such as the Slovak Republic, Estonia, and Croatia, registered much higher and faster growth in their
credit-to-GDP ratios (Figure 37).


Figure 37.

Domestic Credit to the Private Sector, Percent of GDP
% GDP                                                                                                           Kosovo
   95                                                                                                           Serbia
                                                                                                                Estonia
                                                                                                                Croatia
  85
                                                                                                                Slovak Republic
                                                                                                                Montenegro
   75                                                                                                           Latvia

  65

   55

  45

   35

   25
             2010     2011         2012        2013        2014         2015        2016         2017          2018           2019
  Source: WDI 2021.




                                                                                                    Firm Productivity and Access to Credit   43
Less than a third of firms have access to financing in Kosovo through formal channels.
The activities with the highest proportion of firms with that access are mining 47 percent, and
construction 42 percent; the industries with the least access to credit are accommodation and food
services and professional services, all about 20 percent (Table 5).

Table 5. Credit in Kosovo, Summary Statistics, 2018

 Sector                                                           Firms Accessing        Loans per Firm         Total Loans      Share of Total    Nominal Interest
                                                                        Credit (%)              (¤‘000)          (¤ million)         Loans (%)           Rate (pp)

 Mining and quarrying                                                          47.7                163.2                 10.8               0.9                   5.0
 Manufacturing                                                                 32.5                139.9                198.7             18.5                    4.9
 Electricity, gas, steam and air-conditioning supply                           28.4                449.6                  5.0               0.4                   2.7
 Water supply; sewerage, waste mgmt. and                                       38.3                 59.9                  2.9               0.3                   5.1
 remediation act.
 Construction                                                                  42.3                195.6                171.0             15.0                    3.2
 Wholesale and retail trade                                                    25.8                144.4                575.1             52.2                    4.3
 Transportation and storage                                                    34.1                 61.4                 24.1               2.1                   6.9
 Accommodation and food services                                               20.1                 46.9                 31.2              2.9                    6.1
 Information and communication                                                 25.2               154.5                  25.2              2.4                    5.9
 Financial services                                                            34.3               126.1                   5.1              0.4                    3.0
 Real estate activities                                                        14.5               319.7                   3.3              0.3                    3.5
 Professional, scientific and technical activities                             21.2                 61.2                 17.2              1.5                    5.4
 Administrative and support services                                           33.6               189.2                  31.2              3.1                    3.6
 All firms                                                                     27.7               135.6             1,100.9              100.0                    4.3

     Source: KCR data; World Bank staff calculations.

     Note: Firms not reporting location (municipality) were excluded from the sample.


More than 50 percent of banking credit is directed to W&R, followed by manufacturing (19
percent) and construction (17 percent). No other activity absorbs more than 3 percent of total
financing. Accommodation, food services, and transportation have the lowest share of credit (Table
5). Credit to the private sector is therefore allocated to the economic activities with the largest
shares in total employment (Figure 38). Qualitatively similar results are obtained when plotting the
sectoral distribution of credit against the share of each activity in total sales or value added.23


Figure 38.

Credit Disbursed and Employment by Sector, 2010–18, Percent of Total
 60                                                                                                                                                Wholesale &
                                                                                                                                                   retail trade
 50
 40
                      Mining and         Transportation &         Construction
 30                    quarrying             storage
 20                                                                                        Manufacturing
 10                   Real estate                                                          Administrative and support services
                                                                                           Information & communication
     0                                                                                     Accommodation & food services
         Water supply; sewerage,                          Financial services
         waste mgmt. and                                  Electricity, gas, steam and rel. act.
         remediation act.                                 Professional, sci. & tech. act.
 -10                 -5              0                  5              10             15            20             25            30           35

     Source: KCR data; World Bank staff calculations.




23        Results not presented here in lieu of space but are available upon request to the authors.



44       Firm Productivity and Access to Credit
By type of financial instrument, loans account for more than half of credit to the private sector.
Overdrafts account for another 20 percent, followed by guarantees with 17 percent. Other forms
of financing account for the remaining 11 percent, led by other credit assets at about 5 percent and
letters of credit at about 3 percent. (Figure 39). The relative share of guarantees in total credit to the
private sector has been relatively constant since 2015, averaging 15 percent.


Figure 39.

Credit to the Private Sector by Type, Average 2010–18, Euros and Percent of Total
  Loan                                                                                 Overdraft                                     Other
  52.8                                                                                 22.3                                          credit
                                                                                                                                     assets
                                                                                                                                     4.3




                                                                                       Guarantees
                                                                                       16.5




  Source: KCR data; World Bank staff calculations.

  Note: Firms not reporting municipality were excluded from the sample.


In Kosovo, 70 percent of credit to the private sector consists of short-term loans: 44 percent
have a term of up to one year, 13 percent 1–2 years, and 12.7 percent 2–3 years (Figure 40). Clearly,
long-term finance, which is typically linked to productivity-enhancing investments, is scarce in
Kosovo.


Figure 40.

Loans to the Private Sector by Term (Years), Average 2015–18, Percent of Total

  Up to 1 year inclusive                                                  5 years or more           2-3 years                4-5 years
  43.9                                                                    13.4                      12.7                     10.4




                                                                          1-2 years
                                                                          13.0


                                                                                                    3-4 years
                                                                                                    6.7

  Source: KCR data; World Bank staff calculations.

  Note: Firms not reporting municipality were excluded from the sample.



Micro enterprises, firms oriented to the domestic market, and startups are particularly affected
by the lack of access to credit. According to the latest BEEPS, 74 percent of SMEs in Kosovo report
having needed a loan but being either rejected or discouraged from applying— the largest share
among Western Balkans countries.24 Only 24 percent of micro firms have access to credit (Table 6).
Moreover, access to financing is 7 pp lower for small enterprises (63 percent) than for medium and
large firms (about 70 percent).

24     See https://www.beeps-ebrd.com/indicators/



                                                                                                           Firm Productivity and Access to Credit   45
Table 6. Access to Credit by Firm Class, Average, 2015–18

 Characteristic                                                   Type                                 Percent of Firms

 Size class                                                    Micro (0–9)                                         24.3
                                                              Small (10–49)                                        63.4
                                                           Medium (50–249)                                         72.8
                                                         Large (250 and more)                                      71.2
 Age class                                                Start-ups (0–2 years)                                    21.5
                                                 Young (3–5 years; excludes Start-ups)                             28.2
                                                            Mature (6+ years)                                      31.2
 Foreign trade                                                Non-exporter                                         26.6
                                                                Exporter                                           57.8
                                                             Non-importer                                          20.4
                                                                Importer                                           53.9
 Foreign shareholding                                   No foreign shareholders                                    45.2
                                                        0.1–24.9% of total assets                                  42.0
                                                        25–49.9% of total assets                                   36.9
                                                         50–100 of total assets                                    54.2
 Gender of decision-maker                                 Male-run companies                                       45.6
                                                        Female-run companies                                       38.1


     Sources: Data from Kosovo Tax and Credit Registries and KPS; World Bank staff calculations


Of the factors that affect creditworthiness, startups have the lowest proportion of firms with
access to credit at about 22 percent, followed closely by firms not engaged in foreign trade: only
20.4 percent of non-exporters and 26.6 percent of non-importers were able to secure financing,
compared to 57.8 percent of exporters and 53.9 percent of importers. Less than 40 percent of
female-run companies are acceptable to the financial system compared to more than 45 percent
of male-fun firms. While firms with some foreign-shareholding seem to have similar or even less
access to credit than firms with only domestic shareholders, companies in which foreigners exert
management control with more than 50 percent of the shares have about 10 pp greater access to
finance, 54 percent, compared to 45 percent for firms that have only domestic shareholders.
High performance and larger firms belonging to more concentrated sectors and located in non-
majority municipalities are more likely to get access to credit.25 The determinants of access to
credit are spelled out econometrically in Table A2.10: Note that the probability of obtaining credit
is higher for firms with higher TFPR growth. As expected, the correlation between productivity
growth and access to credit operates with some lag; financial institutions typically grant financing
based on observed firm performance in the past, not on firm productivity growth at the time of
granting the credit. The probability of getting access to finance is higher the more concentrated the
sector the firm is in as proxied by the normalized HHI. It may be that market power drives access
to credit more than firm efficiency. The results also suggest that larger firms also have a 1 percent
higher probability of gaining access to finance. Enterprises in non-majority municipalities are less
likely to obtain credit. Gender of the firm decisionmaker does not have a statistically significant
correlation with firm access to finance. And while firm age is statistically correlated with access to
finance, the magnitude of the coefficient is not economically significant.
Access to credit is poorly correlated with higher firm productivity, which suggests that in
the local financial system, capital is misallocated. Figure 41 examines the links between credit
allocation and firm productivity in Kosovo by plotting the results of a simple regression analysis of
access to credit with respect to TFPR, controlling for firm size, capital stock, sector, municipality,
sector concentration (proxied by the HHI), and exporter status. The findings suggest that access to
finance is not well correlated statistically with firm productivity.




25       Non-majority municipalities are municipalities with more than 40 percent of Serbian population. See Box 1 for
         further details.



46      Firm Productivity and Access to Credit
 Figure 41.

 Productivity and Access to Credit
                    60%



Credit access (%)   50%



                    40%



                    30%



                    20%
                           1 TFPR (log)                        1.5                                  2                                    2.5                                     3

             Source: KCR and KTR; World Bank staff calculations

             Notes: The figures plot access to credit, a dichotomic variable equal to one if the firm was granted any financing and zero otherwise,
             against TFPR (in logs) controlling by firm size, capital stock, sector, municipality, and exporter status.




                          1.5. Barriers to Productivity
 Firms reported informality and unreliable electricity supply as the main barriers to
 productivity growth (Figure 42 A). One-third of Kosovar firms cited informality as the main
 barrier, a considerably higher proportion than in Albania and Croatia. Moreover, 64 percent of
 the enterprises in Kosovo cited as a barrier having to compete with an informal firm, the second
 largest proportion among Western Balkans countries after North Macedonia. About 25 percent of
 companies also cited unreliable electricity supply as a major impediment; that was a problem for
 only 8 percent of firms in Albania.26 While tax rates and administration in Kosovo are perceived as
 less stringent for investment than in comparator countries, more firms in Kosovo were concerned
 about political instability and corruption.


 Figure 42.

 Barriers to Investment and Exports. Percent of firms

 a) Barriers to investment                                                                    b) Obstacles to exporting to the EU

        Informal competitors                                                                        Lack in international                                                   59
                    Electricity                                                                         market linkages
                      Tax rates                                                                            Lack of skilled
           Political instability                                                                                                                              38
                                                                                                              workforce
                   Corruption
           Tax administration                                                                           Negative Kosovo                                  31
                                                                                                        brand reputation
                     Transport
            Access to finance                                                                          Lack of internal                             27
           Customs & trade…                                                                     manufacturing capacity
    Poorly educated workers
       Licensing and permits                                                                        Low product quality                      17
            Labor regulations
    Crime, theft and disorder                                                   Kosovo         Excessive technical                      12
               Access to land                                                   Albania requirements on products
                                                                                Croatia
                        Courts                                                                              Other                   8
                                      0%         10%     20%         30%    40%    50%
             Source: Enterprise Survey (2019).

             Source: Kosovo’s American Chamber of Commerce, “Free Movement of Goods and Conformity Assessment” 2018.



 26                  See https://www.beeps-ebrd.com/indicators/.



                                                                                                                                             Firm Productivity and Access to Credit   47
Exporters to the EU market cited lack of international links, shortages of skilled workers, and a
negative brand reputation as the main barriers to growth. About 60 percent of respondent firms
identified the lack of international market links as a major obstacle to exporting to the EU, and about
38 percent reported the lack of skilled workers as a major impediment. For instance, the IT sector does
not have enough well-trained programmers, or even graduates with basic IT skills, which prevents
companies from pursuing larger outsourcing contracts (World Bank 2016). Moreover, about 33 percent
of the companies singled out “Negative Kosovo brand reputation” as a formidable barrier to trade with
the EU. Lack of internal manufacturing capacity and low product quality were also named as major
barriers (Figure 41B).
Firms reported not only shortages of skilled workers but also a poor match between training
systems and employer needs. According to STEP 2019, 75 percent of firms that had attempted to fill a
high-skill position and 60 percent firms that tried to fill a medium to lower skill position encountered
problems finding workers with the appropriate skill or experience. Furthermore, nearly 60 percent
of employers think that general education does not give students practical experience, and almost
50 percent think it does not build up-to-date knowledge or soft skills like discipline, timeliness, and
people skills. Although employers are more satisfied with the TVET outcomes, 35–42 percent of
employers think that TVET systems do not provide the skills the market needs.
Infrastructure gaps, too, limit firm productivity growth. Kosovo has invested heavily in new
physical capital. Most main roads and local roads have been upgraded, but many national and regional
roads did not receive much attention. The railway infrastructure is outdated, but only the north-south
section of it merits investment because that connects with European and Asian markets. The mining
sector requires, among other improvements, an upgrade of the railway system (World Bank 2016).
Improving firm productivity will depend on more private investment in R&D, physical capital,
and management training. Firms with higher R&D- and capital stock-to-sales ratios are more
productive in term of sales and value added per worker (Table 7). Investment in training, especially
management techniques, is also correlated with more productive firms. By contrast, firms subsidized
by the government are less productive, as are firms with a higher proportion of unpaid workers in total
workers, though the latter relationship is less statistically robust.

Table 7. Potential Correlates with Productivity in Kosovo

                                      Investment in R&D                   Capital Stock             Unpaid Workers                 Government       Investment in
                                      (Percent of Sales)              (Percent of Sales)           (Percent of Total                 Subsidies           Training
                                                                                                          Workers)

 Sales per worker                     0.618***                                  0.218***                      -0.031                  -0.978***          0.293**
                                      (0.147)                                      (0.025)                    (0.121)                     (0.233)         (0.121)
 Value added per worker               0.488***                                  0.175***                     -0.338*                  -1.256***            0.248
                                      (0.182)                                      (0.040)                    (0.185)                     (0.342)         (0.160)
     Source: KPS data; World Bank staff calculations.

     Notes: This table shows the results of a cross-sectional regression of sales and value added per worker on each of the covariates,
     controlling for firm size, age, gender of the decisionmaker, worker skills, firm capital stock, exporter status, municipality, and sector.
     Government subsidies is a dummy variable equal to one if the firm receives any government subsidy and zero otherwise. Investment in
     training is a dummy variable equal to one in the firm reports investing in training and zero otherwise.



The Impact of COVID-19 on Firms
This section assesses the economic effects of the COVID-19 shock on Kosovo’s firms based on
the recent World Bank Business Pulse Survey (BPS) and updated administrative data. The BPS
covered more than 100,000 businesses in 49 countries; it was conducted in Kosovo on a sample of
about 1,200 in June and July 2020 to understand the economic impact of the crisis in April 2020
and firm expectations for the next six months.
As in Western Balkans peers, in Kosovo sales dropped in domestic firms affected by lockdown
and MSMEs. Sales eroded by 55 percent in April 2020 relative to April 2019, a slightly larger decline
than in neighbors like Moldova (54.7 percent) and Albania (46.7 percent). For the whole year, based
on tax records, revenues dropped by 9.5 percent. As expected, accommodation and food services,
transportation and storage, real estate, and arts and entertainment suffered the most, and by firm
size, smaller companies had the worst experience based on BPS.
As for jobs, firms largely responded by granting leave and reducing hours and wages, but the
BPS found that MSMEs experienced higher net job losses: About 40 percent of firms granted
leave, 13 percent reduced hours, and 9 percent reduced wages. Only 6 percent fired workers; 2


48      Firm Productivity and Access to Credit
percent hired. Firms in sectors that were shut down experienced net job losses similar to firms
in sectors not shut down and used other means of adjustment, such as reducing hours and wages
less intensively; new job losses were higher in medium and small firms. Consistent with the BPS
findings, tax records also show that formal employment weathered the impact of the downturn. It
appears that wage-subsidy and other policy measures not only helped preserve formal jobs but also
encouraged formalization because employment increased, based on administrative data. However,
unemployment jumped, probably from losses of informal jobs: registering as unemployed was a
prerequisite for benefiting from government social protection measures.
Firms globally integrated through FDI and exports dealt with the shock better than domestic-
oriented firms. Average drops in sales in April 2020 were 43 percent for companies with foreign
shareholders, 50.9 percent for exporters, and 55.2 percent in domestic-oriented firms. The crisis
demonstrated the importance of global integration if Kosovo firms are to become more resilient.
Digital adoption was weaker in Kosovo than in comparator countries, with responses highly
heterogenous by firm size and manager gender. Firm responses focused on increasing use of
platforms (25 percent), and to a lesser extent innovating in products and services (12 percent),
although these reactions were weaker than in Moldova and Albania (Figure 32). Large firms
invested the most in digital solutions and innovation and used digital platforms most intensively. As
did female-run companies.

Figure 43.

Digitalization and Innovation in Response to the COVID-19 Outbreak Compared, Percent of Firms
                                                                                                                                                                73

      Kosovo
      Moldova
      Albania



                        29
        25
                                         19                                                                                                      20
                                                                                                                                 12
                                                                     19



                 Increased use of                                             Invested in                                                  Invested in
                 digital platforms                                          digital solutions                                            digital solutions

  Source: BPS data; World Bank staff calculations.

  Note: *Percent of firms that report affirmatively in each category. **Figures may not add up to 100 percent because type of question varies.


More than half of firms in Kosovo are already or are expecting to be in arrears, with SMEs most
financially stressed, slightly more than in Moldova (53 percent) and much more than in Albania (33
percent). Arrears are likely to affect medium-size companies the most. Primary production, services
and construction are the sectors in most financial distress.
More firms in Kosovo reported benefiting from policy measures than in comparator countries;
wage subsidies were the most common measure at end July 2020. At first complex procedures
hindered access to benefits for MSMEs. The number of firms in Kosovo that reported benefiting
from policy measures (65 percent) was much higher than in comparator countries (e.g., 2 percent
in Moldova, and 39 percent in Albania). More than 95 percent of beneficiary firms reported having
received wage subsidies. A smaller proportion of larger firms received wage subsidies than other firm
classes, but large firms benefited more from eased financial conditions (e.g., deferral of payments due
on loans, rent, mortgages, and utilities). Going forward increasing awareness and clarifying eligibility
requirements are likely to increase coverage of future public assistance, especially for MSMEs. Small
firms reported complex procedures as the main barrier to benefiting from policy measures.
Firms in shutdown sectors and companies in majority municipalities received more public
assistance. Of firms in shutdown sectors, 70 percent received public assistance, compared to 63
percent in non-shutdown sectors. While 65 percent of firms located in majority-municipalities
benefited from policy measures, compared to only 50 percent of those in non-majority regions.


                                                                                                                                      Firm Productivity and Access to Credit   49
Conclusions and Tentative
Policy Implications
Kosovo’s economy is dominated by low-productivity micro and small enterprises with low
survival rates. A striking feature is the lack of dynamism in creating new firms: for the last decade
the net rate of firm creation has been close to zero and the country has far fewer firms per million
inhabitants (firm density) than the EU and aspirational peer averages as well as what might be
expected given Kosovo’s income per capita.
Kosovar firms are smaller than EU and aspirational peers, especially medium and large
enterprises. Moreover, Kosovo is also not well integrated into global markets through FDI
and exports. Firms also seem to find it difficult to expand beyond small and medium size, and
survival rates are far lower than in the EU and aspirational economies. Kosovo has a markedly
lower proportion of exporters and firms with foreign shareholders than in the EU, aspirational
peers, and even other Western Balkans economies. The importance of FDI and international trade
for fostering economic growth and employment creation is clear from the fact that importers and
foreign-controlled enterprises on average have more formal employees, are more productive and
capital intensive, and pay higher wages than companies oriented to the domestic market.
Furthermore, in Kosovo productivity trails that of aspirational peers and the EU. For instance,
labor productivity is only one-third of the EU average. In the decade up to the COVID-19 pandemic,
average annual growth rates of labor productivity were negative, and annual growth of TFPR was
relatively low.
Kosovo’s substandard productivity is explained by lower firm productivity and the small and
largely negative contribution of firm dynamics. Confirming the economy’s lack of dynamism, exit
of less productive firms contributed only marginally to aggregate TFPR growth, and entry of new
firms had a negative contribution. Finally, the large dispersion in productivity between “laggard”
and “frontier” firms suggests that there are distortions in product and input markets, especially in
services.
Despite its dreary productivity performance, between 2015 and 2018 Kosovo’s economy
speeded up the creation of jobs, driven by higher job registrations among young SMEs. Higher
firm productivity is associated with higher job creation. In 2015–18, compared to 2011–14 annual
net job creation practically doubled, driven by rising net job creation by incumbent firms, especially
young SMEs. Formal employment growth was also driven by higher worker registration rates:
firms reporting having employees went from about 50 percent in 2010 to about 70 percent in 2018.
Highlighting the centrality of productivity for fostering formal employment growth, higher firm net
job creation was associated with the most productive firms, exporters, and younger and larger firms
with access to credit.
Despite its crucial role in fostering firm growth and productivity and job creation, access to
formal finance is limited to only a third of the companies and mostly to short-term loans. Micro
and small enterprises, startups, domestic-market-oriented firms, companies in less concentrated
economic sectors, and enterprises in non-majority municipalities are hindered by the lack of formal
finance. About 70 percent of loans have a term of no more than three years.
To foster firm productivity, Kosovo needs a multidimensional policy strategy. Based on the main
findings of this and other background notes prepared for the Kosovo CEM, Table 8 organizes this
note’s main policy recommendations along the three main sources of firm TFP growth: (1) growth of
the firm (“within”); (2) market reallocation (“between” firm productivity); and (3) dynamics related
to firm entry and exit.




52   Conclusions and Tentative Policy Implications
Table 8. Main Drivers of Lower TFPR Growth and Recommended Policy Changes

                               Not Enough “Within” Firm                   Limited Market Reallocation                Lackluster Firm Dynamics
       TFPR Sources
                               Productivity                               (“Between” Firms)                          (Entry and Exit)

                               ••   Low private R&D and capital           ••   Deficient railway and road            ••   High barriers to entry in
                                    investment                                 infrastructure                             some services sectors (e.g.,
                               ••   Inadequate firm management            ••   Informality                                telecommunications and
                                    practices and room for                ••   Cumbersome and costly                      electricity)
                                    improvement in quality                     procedures for MSMEs to access        ••   Cumbersome asset liquidation
                                    infrastructure and standards               the electricity grid                       procedures and inadequate
                               ••   Weak numeracy and literacy skills     ••   Unequal access to financial                insolvency laws
          Drivers                   of worker’s not matched with               incentives and public                 ••   Lack of access to formal young
                                    employer demands, especially in            procurement for publicly owned             firms and SMEs access to formal
                                    TVET (Technical and Vocational             enterprises (POEs)                         finance
                                    Educational Training)                                                            ••   Lack of commercial courts and
                               ••   Poor integration with GVCS via                                                        poorly trained legal staff
                                    exports and FDI                                                                  ••   Inefficient, costly, and opaque
                               ••   Limited access to finance for                                                         inspection procedures
                                    young firms
                               ••   Devise a strategy to attract          ••   Prevent allocation of                 ••   Facilitate business registration by:
                                    FDI, strengthen the investment             discriminatory financial                   (a) introducing the silent consent
                                    agency, and create an investor             advantages to POEs.                        principle; and (b) developing an
                                    grievance mechanism                   ••   Ensure equal treatment of                  effective e-signature system to
                               ••   Foster reforms in TVET and                 private firms and POEs in public           allow full online registration.
                                    general education (e.g., improve           procurement processes.                ••   Streamline asset liquidation
                                    teacher wages and training, and       ••   Enhance the quality and control            procedures.
                                    education infrastructure, and              of the regulatory process (e.g.,      ••   Foster the development of
                                    match curricula with firm needs)           draft a clear regulation on the            commercial courts and provide
                               ••   Strengthen the National                    interaction between regulators             appropriate training to legal staff)
                                    Innovation System (NIS) and                and interest groups; and              ••   Expand the role of microfinance
     Proposed Policy
                                    provide management training for            strengthen the Regulatory Impact           and foster digital-enabled
        Changes
                                    MSMEs.                                     Assessment process).                       business
                               ••   Expand the role of microfinance       ••   Streamline procedures and             ••   Promote digitalization and
                                    (e.g., payment services,                   reduce fees for MSMEs to access            technology adoption, especially
                                    remittances, access to equity              the electricity grid, draft and            in MSMEs and female-run
                                    capital and e-services) and use            implement a new and greener                companies
                                    of the Kosovo Credit Guarantee             energy strategy                       ••   Incentivize piloting programs
                                    Fund.                                                                                 to improve diffusion of good
                               ••   Foster the development of                                                             management practices among
                                    Venture Capital Funds targeted                                                        MSMEs.
                                    to startups and dynamic young
                                    firms.


 Sources: Cusolito and Maloney (2019) and other background notes prepared for the forthcoming Kosovo CEM. See the other background
 notes for more detailed actions plans.



Table 8 summarizes some the drivers behind the three sources of firm TFPR growth identified in
this note and the other Kosovo CEM background papers. It also outlines some policy actions to
address the main obstacles to firm productivity in Kosovo. (The background papers provide more
detailed actions plans.)




                                                                                                                   Conclusions and Tentative Policy Implications   53
This multidimensional pro-productivity strategy should have three main pillars:

     •       First, the low productivity of Kosovar firms relative to the EU, aspirational economies,
             and Western Balkans peers suggest the urgent need to (1) improve firm capabilities related
             to human capital skills (e.g., matching TVET curricula to firm demands, strengthen the
             general education system to better build basic numeracy and literacy skills), and emphasize
             management and organizational practices (e.g., provide training and technical assistance to
             MSMEs and strengthen the quality of infrastructure); (2) encourage adoption of technology
             and innovation and investment in R&D (e.g., by strengthening the National Innovation
             System [NIS]27); (3) facilitate microenterprise access to finance (e.g., among other measures,
             expand the role of microfinance institutions and SME guarantee funds); and (4) adopt
             strategies to attract FDI and promote exports (e.g., build up the investment agency ) The
             country also needs to foster digitally enabled businesses: only 9 percent of firms engage in
             digital-intensive activities, and the digital response of Kosovar firms, especially MSMEs, to
             the COVID-19 shock trailed other Western Balkans countries.

     •       Second, the declining contribution to TPFR growth of reallocation of labor to the most
             productive firms reinforces the need to remove barriers that prevent movement of capital,
             labor, and other inputs and the barriers in product markets related, for instance, to informality
             (e.g., the urgency of streamlining registration, inspection, and tax procedures); competition
             policy (allowing private firms easier access to financial incentives and public procurement
             and improving the quality and control of regulation) unreliable and costly energy supply (e.g.,
             streamlining access for MSMEs to the Kosovo Energy Distribution and Supply Company
             electricity grid); and inadequate transport infrastructure (e.g., promote investment in some
             national and regional roads and upgrade the North-South railway corridor). Kosovo also
             needs to improve the gender agenda: only 9 percent of firms are female run and firms with
             a female decisionmaker tend to be smaller and less productive, especially in manufacturing
             and wholesale and retail.

     •       Third, the negligible contribution of new firms to TFPR growth illustrates how important
             it is to foster entry of highly productive and fast-growing enterprises, just as the negative
             contribution of firm exits to productivity growth could be indicating the presence of high
             barriers to exit. The barriers already identified (see Table 8) to entry of more productive
             enterprises, especially access to formal finance, and the barriers to exit of nonviable firms,
             such as simplified and accelerated liquidation procedures, clearly need to be dismantled.


More targeted policies, improved communication, and streamlined application procedures are
necessary to support MSMEs dealing with the economic effects of the COVID-19 economic
crisis. Recognizing the limited fiscal resources, policies should be targeted especially providing
support to displaced workers and minimizing layoffs by firms in financial stress and confronted
by heightened demand or supply shocks. Targeted policies, such as the Kosovo Credit Guarantee
Fund, can be influential in addressing MSME liquidity constraints. Improved communication of
public support measures and simplified application procedures to enhance uptake and reduce the
regulatory administrative burden (especially inspections) not only to encourage local companies
but also to attract FDI are key.




27       See Cirera and Maloney 2019. The NIS incorporates local and international R&D suppliers (universities and
         research institutions, among others), government agencies related to R&D and innovation, and private firms
         investing in R&D and adopting product, process, and organization innovations.



54       Conclusions and Tentative Policy Implications
References
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 Assessment. Pristina.
Bloom, Nicholas, Aprajit Mahajan, David McKenzie, and John Roberts. 2010. “Why Do Firms in
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Brown, J. David, Gustavo A. Crespi, Leonardo Iacovone, and Luca Marcolin. 2018. “Decomposing
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Foster, Lucia, John Haltiwanger, and C. J. Krizan. 2001. “Aggregate Productivity Growth: Lessons
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                                                                                                       55
Annex 1.
Technical Appendix
             A. Firm Dynamics
Data sources: Tax Registry from Kosovo Statistics Authority and Kosovo Productivity Survey
Period covered: 2010-2018
Unit-level: Establishment
Methodological definitions and benchmarking: Definitions follow the Eurostat Manual on Business
Demography Statistics (OECD 2007), which ensures international comparability. We also draw on
Eurostat and the OECD, which provide comprehensive and relevant standardized information on
business and employment dynamics: Business Demography Statistics and, the Annual Enterprise
Statistics (Eurostat), and the Structural and Demographic Business Statistics (SDBS, OECD).
Size class: Micro (0–9 employees), small (10–49), medium (50–249), and large (250 and more)
Age class: Entrants (0 years), start-ups (1–2 years), young (1–5 years), and mature and old (6+)
Sector: B-N (excluding K64.2; Activities of Holding Companies in Financial and Insurance Activities)
according to NACE Rev. 2m as followed in Eurostat and OECD manuals unless otherwise stated.
Employed persons: Eurostat defines an employed person as a person aged 15 and over who performs
part-time or full-time work for pay, profit, or family gain.
Active unit: Reported positive turnover in the reference year.
Entry: A unit enters the market in t if it is active in the period of reference but was not active in t-1
and t-2.
Exit: A unit exits the market in t if it is active in t and is not active in t+1 and t+2.
Incumbent: Unit is active in t if it reports activity in t-1, t and t+1.


Table A1.1. Methodological Definitions of Firm Status in Market

 Status in t                 t-2            t-1                t                 t+1              t+2

 Entry                       No             No                Yes
 Activation                                 No                Yes
 Exit                                                         Yes                No               No
 Inactivation                                                 Yes                No
 Incumbent                                  Yes               Yes                Yes


Entry rate in t: Sum of all entries in t divided by total active units in the period of reference.
Exit rate in t: Sum of all exits in t divided by total active units in the period of reference.
Turnover rate in t: Sum of entry and exit rates in t.
Incumbent share in t: Difference between gross job creation in t and gross job destruction in t.
Survival unit in t+s: Share of units that entered the market in t and survives s periods ahead,
percent.
Survival rate in t+s: Share of total units that entered the market in t that survived in t+s, percent.
Entry size in t: Number of employed persons of entrant units.
Post-entry growth in t+s: Total employed persons in an active unit in t+s relative to total employed
persons of entrants in t that survived to t+s.
Age: Each firm is given an entry cohort year if the year of entry is known. Age is then calculated as
the difference between the year of reference and the entry year. For firms in the database before
2012, their entry year unknown, that were active throughout the periods of analysis, we assigned a
‘symbolic’ age in 2017 and 2018 in order to carry out the age analysis.
Sector and main sector: Unit activities are classified according to NACE Rev. 2 at the four-digit
level. Because some companies started operations in one sector but then switched to another
activity, we generated the ‘main sector’ variable, which reports the sector in which the firm spends
most of its life cycle.
Gross job creation in t: Sum of all positive unit-level variations of employed persons in active units
in t relative to t-1.


58      Technical Appendix
Gross job destruction in t: Sum of all negative unit-level variations of employed persons in active
units in t relative to t-1.
Net job change in t: The difference between gross job creation and gross job destruction in t.
Total employed persons (total employment): Sum of employed persons of active units.
Gross job creation rate in t: Gross job creation in t divided by total employed persons.
Gross job destruction rate in t: Gross job destruction in t divided by total employed persons,

         B. TFPR Estimation
Following Levinsohn and Petrin (2003), we estimate TFPR using semi-parametric methods. We
use this approach as we do not have access to data on firm initial capital stock and only a small
number of firms in the KAS dataset report investment. Hence, we use data on costs of production
(intermediate consumption) reported in the personal income tax and corporate income tax forms
in the KAS dataset.
To estimate TFPR, we take the firm’s total wage bill as the free-standing variable and our estimate of
the capital stock as the state variable. Production costs enter into the production function as a proxy
for capital stock. Because data on worker skills and number of hours worked are unavailable, we
use the total wage bill to control for heterogeneity in labor productivity and labor intensity (hours
worked per year). The total wage bill is the result of multiplying workers’ hourly wages by the
number of hours worked. If production factors are paid according to their marginal productivity,
the total wage bill should account for labor productivity differences across firms (Cusolito and
Maloney 2018).
To estimate the capital stock, we follow OECD methodology (2009) by using data on investment
in durable goods from the KAS dataset, combined with self-reported information on firm assets
provided by the KPS. We compute firm i average investment over time , and estimate initial capital
stock by dividing the average investment by the depreciation rate . Hence, the initial capital stock
of firm i is expressed as follows: . As does OECD (2009), we assume that the depreciation rate is
constant over time and across industries.
Given the relatively small size of our sample, we estimate TFPR for five highly aggregated sectors:
manufacturing (firms classified as letter C in NACE Rev. 2); construction (F and L); other services (H
transport and storage, I: accommodation and food services, J: information and communications, M:
professional, scientific, and technical services, and N: administrative and support service activities);
wholesale trade (division 46: wholesale trade, except of motor vehicles and motorcycles, and class
4531: wholesale trade of motor vehicle parts and accessories); and finally retail trade (division 47:
retail trade, except of motor vehicles and motorcycles, plus activity classes 4511: sale of cars and
light motor vehicles, 4519: sale of other motor vehicles, 4520: maintenance and repair of motor
vehicles, 4531: retail trade of motor vehicle parts and accessories, and 4540: sale, maintenance and
repair of motorcycles and related parts and accessories.




                                                                                                           Technical Appendix   59
Annex 2.
Additional Tables and
Figures
Table A2.1. Summary Statistics, Kosovo Statistics Authority

                                                                                          Firms

 Year                                     Total (‘000)                           Micro (%)                    Exporters (%)                    Importers (%)

 2010                                           27.918                              95.268                                -                                -
 2011                                           30.299                              94.789                              1.8                             18.9
 2012                                           30.866                              94.450                              1.8                             20.5
 2013                                           28.123                              93.372                              2.3                             23.8
 2014                                           28.556                              93.059                              2.4                             24.1
 2015                                           29.041                              92.542                              2.9                             26.3
 2016                                           28.709                              91.821                              3.4                             17.3
 2017                                              30.25                            91.537                              3.5                             17.3
 2018                                           29.441                              90.282                               4                              18.3
 Average
                                                29.245                              93.011                              2.7                            20.7
 2010-2018


                                                                            Firm Turnover                    Wage per worker          Sales per worker
                            Employed persons
                                                                               (‘000 €)                         (‘000 €)                  (‘000 €)

 Year              Total (‘000)         Mean        Median             Total         Mean         Median      Mean        Median       Mean         Median

 2010                  100.035          3.583              0     5064265.99        181.398           9.059    4.585           3.521   47.613         16.193
 2011                  118.313          3.905              1    7967761.229        262.971         10.719     4.763           3.731   61.871         33.341
 2012                  124.749          4.042              1    8256137.147        267.483           9.818    4.908           3.804   62.089         35.278
 2013                   130.21          4.630              1    8372110.563        297.696         12.101     4.859           3.809   60.643         35.498
 2014                  133.268          4.667              1    8028598.981        281.153         12.758     4.738           3.663   58.236         33.589
 2015                  145.069          4.995              1    8496580.504        292.572         13.642     4.616           3.608   57.606         30.902
 2016                  155.057          5.401              1    9001941.122        313.558         15.318     4.709           3.757   57.073         31.038
 2017                  168.821          5.581              1   10042692.799         331.99         16.358     4.854           3.949   57.521         29.667
 2018                  180.648          6.136              2   10564413.334        358.833         16.989     5.015           3.977   57.526         28.123
 Average
                       139.574          4.771              1   8421611.297         287.517         12.974     4.783           3.758   57.798         30.403
 2010-2018

     Source: KTR, World Bank staff calculations.

     Notes: Active units are those with positive turnover in the relevant period. Activities included: B-N
     (excluding K64.2) according to NACE Rev. 2. Wages and sales per worker are weighted by employment.
     Monetary values in 2018 constant prices, using Kosovo’s CPI deflator.




62      Additional Tables and Figures
Table A2.2. Summary Statistics. Kosovo Productivity Survey. 2017

                                                                               Firms                               Management                          Workers

 Sector                                                    Surveyed (units)     Share (%)     Size (workers)          Women (%)       W/ tertiary education (%)

 Mining and quarrying                                                   25            0.452                9.45                 0                        18.310
 Manufacturing                                                         682           13.960               6.397                8.7                       25.114
 Electricity, gas, steam and air-conditioning supply                    12            0.181              46.077                 0                        35.733
 Water supply, sewerage, waste mgmt. and                                33            0.395              30.001                1.9                       27.747
 remediation act.
 Construction                                                          337            8.139               8.095                3.8                       28.253
 Wholesale and retail trade                                           1217           50.220               4.248               10.3                       31.766
 Transportation and storage                                            154            3.996               7.873                5.6                       30.418
 Accommodation and food services                                       366           11.046               6.306                7.7                       39.498
 Information and communication                                         149            2.777              11.762                6.9                       61.368
 Real estate activities                                                 21            0.330               4.198                9.3                       36.755
 Professional, scientific and technical act.                           205            6.183                3.36               10.4                       71.657
 Administrative and support services                                   113            2.319               7.094               14.7                       42.716
 All firms                                                            3314             100               5.654                  9                        32.925


                                                                                         Foreign
                                                    Foreign trade                                                     Sales, value added and assets
                                                                                       shareholding
          Sector
                                      Unpaid             Exporter         Importer             Share              Sales per    VA per worker    Average assets
                                         (%)                  (%)              (%)               (%)                worker           (‘000 €)            stock
                                                                                                                   (‘000 €)                           (‘000 €)

 Mining and quarrying                   0.714                  0.6            28.3                   0              14.961             4.987          2317.909
 Manufacturing                          9.231                  4.4            36.6               5.29               27.415            21.027            493.623
 Electricity, gas, steam                        0              1.8            59.2             18.14                31.886            26.562          3555.544
 and air-conditioning
 supply
 Water supply,                          1.813                  2.4            47.8               3.74               12.973             5.388            2942.46
 sewerage, waste
 mgmt. and
 remediation act.
 Construction                           3.262                  1.4            31.4             10.17                26.576            19.364            307.793
 Wholesale and retail                   8.650                   1             36.4               6.78               25.294            17.705            195.244
 trade
 Transportation and                     5.314                  2.4            31.3                9.6               15.281             9.639            155.401
 storage
 Accommodation and                      5.917                   0             25.9               3.86                8.378             5.692             88.864
 food services
 Information and                        1.787                  2.7            44.7               4.61               28.261            17.696            915.221
 communication
 Real estate activities                 6.977                  7.3            11.3                   0              28.304            17.164          1244.783
 Professional, scientific               8.504                   0             29.6               2.36               18.308            14.589             61.055
 and technical act.
 Administrative and                     3.605                   0             34.4               2.17                23.84            19.573            353.758
 support services
 All firms                               6.67                  1.4            34.4               6.15               22.974            16.526            277.497

  Source: KPS, World Bank staff calculations.

  Notes: Surveyed units are the effective number of firms that responded the survey. The remaining
  variables are weighted using sample weights.



                                                                                                                                     Additional Tables and Figures   63
Table A2.3. Summary Statistics: TFPR Sample, Average 2012–18

 Sector                                  Manufacturing              Construction        Wholesale and retail       Services   All firms
                                                                                                      trade

 Firm sin sample                                    708                       622                          1,719       676      3,725
 Employment                                          6.6                       7.8                           4.9        5.3        5.5
 Value added                                       109.2                     138.2                          90.2       81.5       95.3
 Turnover                                          391.8                     526.3                         655.3     307.2      513.2
 Materials                                         282.6                     388.1                         565.1     225.7      417.9
 Wage bill                                          26.1                      31.7                          20.8       22.5       23.0
 Capital stock                                     715.6                     931.4                         577.9     358.2      576.3
 Investment                                         84.1                     111.4                          70.2       42.6       69.4
 TFP (log)                                           2.4                       1.3                           1.7        1.1        1.6
 Value added per                                    16.2                      19.4                          17.8       16.9       17.5
 worker
 Turnover per worker                                59.3                      83.8                         128.4      81.9        99.9

     Source: KTR, World Bank staff calculations.

     Notes: TFPR is weighted by employment while Employment, VA, Turnover, Materials, Wage bill, Capital
     stock and Investment are weighted using firm weights.




64      Additional Tables and Figures
Table A2.4. Net Job Creation and Labor Productivity

 Dependent Variable: Net Job                                                  OLS                                  FE                            FE
 Creation                                                                      (1)                                 (2)                           (3)

 Log Turnover                                                           0.399***                             0.684***                     0.684***
                                                                           (0.066)                             (0.124)                       (0.124)
 Log Capital stock                                                       -0.138**                              -3.127                        -3.127
                                                                           (0.059)                             (2.516)                       (2.516)
 Firm age                                                              -0.151***                             -0.181**                      -0.181**
                                                                           (0.018)                             (0.075)                       (0.075)
 Firm starts to report employees                                        2.518***                             2.791***                     2.791***
                                                                           (0.194)                             (0.265)                       (0.265)
 Exporter status                                                           -0.451                              -1.078                        -1.078
                                                                           (0.566)                             (0.896)                       (0.896)
 Access to credit                                                           0.158                               0.039                         0.039
                                                                           (0.219)                             (0.238)                       (0.238)
 Municipality majority                                                     -0.877                              -0.086                        -0.086
                                                                           (1.178)                             (6.410)                       (6.410)
 HH Index (four-digit)                                                     -1.596                           76.464***                    76.464***
                                                                           (8.660)                            (22.549)                      (22.549)
 Small (10-49)                                                          1.009***                             1.796***                     1.796***
                                                                           (0.320)                             (0.367)                       (0.367)
 Medium (50-249)                                                        7.657***                            13.644***                    13.644***
                                                                           (1.317)                             (2.256)                       (2.256)
 Large (250+)                                                          44.678***                            66.635***                    66.635***
                                                                          (12.921)                            (20.641)                      (20.641)
 Constant                                                                  -5.549                              30.027                        30.027
                                                                           (9.312)                            (31.415)                      (31.415)
 Industry effects (four-digit)                                                 Yes                                Yes                            Yes
 Geographic effects (municipality)                                             Yes                                Yes                            Yes
 Year effects                                                                  Yes                                Yes                            Yes
 Firm fixed effects                                                            No                                 Yes                            Yes
 R-squared                                                                    0.04                               0.02                           0.02
 Number of firms                                                           14,534                              14,534                        14,534
 Observations                                                              66,291                              66,291                        66,291

 Source: KTR, World Bank staff calculations.

 Notes: the table presents the results of regressing firm net job creation (log difference between
 number of employees in t0 and t1) on a set on covariates, controlling by industry (4 digits), geographic
 (municipality) and time (year) fixed effects and using the entire dataset of firms provided by KRT.
 Entrants and exiters are excluded from the panel. Micro (0-9 employees) firms are the omitted variable.
 Columns (2) and (3) estimate the model using a fixed effects estimator. Robust standard errors. (*),
 (**) and (***) indicates significance level at (10), (5) and (1) per cent level.




                                                                                                                         Additional Tables and Figures   65
Table A2.5. TFPR and Employment, Revenue, and Value Added per Worker (in Logs Relative to Industry-year
Average)

 Dependent variable: TFPR (log)                                                             OLS                                      OLS                          OLS
                                                                                             (1)                                      (2)                          (3)

 Log Employment                                                                       0.064***
                                                                                         (0.002)
 Log Turnover per worker                                                                                                         0.096***
                                                                                                                                   (0.003)
 Log Value added per worker                                                                                                                                   0.064***
                                                                                                                                                                (0.003)
 Constant                                                                             2.223***                                   1.383***                     1.779***
                                                                                         (0.017)                                   (0.033)                      (0.030)
 Industry effects (macrosector)                                                              Yes                                      Yes                          Yes
 Year effects                                                                                Yes                                      Yes                          Yes
 Geographic effects (municipality)                                                           Yes                                      Yes                          Yes
 R-squared                                                                                  0.92                                     0.93                         0.91
 Observations                                                                             6,774                                     6,774                        6,774

     Source: KTR, World Bank staff calculations.

     Notes: TFPR, employment, revenue and value added per worker (in logs). Robust standard errors. (*),
     (**) and (***) indicates significance level at (10), (5) and (1) per cent level.



Table A2.6. Exporting and Importing Premiums, Kosovo

                                                      Log Employment            Log Turnover per               Log Turnover            Log Capital per    Log Wage per
                                                                                         worker                                               worker           worker

                                                                       (1)                         (2)                     (3)                      (4)             (5)

 Exporter only                                                 0.115***                   0.558***                   0.838***                -0.085***         0.043**
                                                                  (0.024)                    (0.037)                   (0.040)                  (0.024)         (0.021)
 Importer only                                                 0.196***                   0.423***                   0.764***                -0.180***        0.110***
                                                                  (0.005)                    (0.009)                   (0.011)                  (0.007)         (0.004)
 Importer and exporter                                         0.353***                   0.621***                   1.155***                -0.320***        0.141***
                                                                  (0.014)                    (0.021)                   (0.023)                  (0.015)         (0.009)
 Constant                                                      0.649***                   9.588***                   9.638***                11.288***        7.342***
                                                                  (0.125)                    (0.554)                   (0.473)                  (0.158)         (0.207)
 Industry effects (four-digit)                                        Yes                        Yes                      Yes                      Yes             Yes
 Geographic effects (municipality)                                    Yes                        Yes                      Yes                      Yes             Yes
 Year effects                                                         Yes                        Yes                      Yes                      Yes             Yes
 Firm fixed effects                                                   Yes                        Yes                      Yes                      Yes             Yes
 R-squared                                                           0.08                      0.05                      0.08                     0.13            0.04
 Observations                                                    161,949                   161,949                   262,231                    72,569         160,353

     Source: KTR, World Bank staff calculations.

     Notes: Robust standard errors. (*), (**) and (***) indicates significance level at (10), (5) and (1) per cent
     level. In each column, we regress the dependent variable on foreign trade dummies, which relate to
     the type of link that the firm has with foreign markets. “Exporter only” equals 1 if the firm exports but
     does not import; “Importer only” follows the same criteria for importing firms. Finally, the “importer and
     exporter” dummy values 1 if the firm both imports and exports in the year of reference. Each variable
     is constructed based on the VAT forms. Exporting/importing firms are those firms that report a positive
     export/import value in the year of reference while importers. Furthermore, we control for industry
     effects (four-digit level), geographic effects (municipality), year and firm effects.




66      Additional Tables and Figures
Table A2.7. Foreign-shareholding Premiums in Kosovo

Dependent variables                                                                                                Per worker
(col) /
                                   Employment                  Turnover                Turnover             Value added          Capital                Wages
Independent variables
(row)                                           (1)                   (2)                     (3)                    (4)              (5)                   (6)

Foreign shareholding                      -0.007               -0.265**               -0.207***                  -0.103         0.720***                 0.007
(% assets: 0.1%-24.9%)
                                          (0.080)                 (0.116)                (0.063)                 (0.096)          (0.070)               (0.028)
Foreign shareholding                    -0.128**                   0.144                  -0.099              -0.293***         0.814***              0.082***
(% of assets: 25%-
49.9%)
                                          (0.060)                 (0.111)                (0.073)                 (0.108)          (0.075)               (0.030)
Foreign shareholding                   0.978***                1.625***                0.537***                 0.151**         0.860***              0.425***
(% of assets: 50%-100%)
                                          (0.077)                 (0.134)                (0.076)                 (0.074)          (0.152)               (0.041)
Constant                               4.501***               14.670***               10.242***                9.261***         9.383***              8.336***
                                          (0.109)                 (0.172)                (0.106)                 (0.158)          (0.164)               (0.058)
Industry effects (two-                         Yes                   Yes                     Yes                    Yes              Yes                    Yes
digit)
Geographic effects                             Yes                   Yes                     Yes                    Yes              Yes                    Yes
(municipality)
Year effects                                   Yes                   Yes                     Yes                    Yes              Yes                    Yes
R-squared                                      0.20                 0.20                    0.27                   0.17             0.25                   0.23
Observations                              17,285                 20,381                  17,285                   9,976           16,644                17,227

 Source: KTR, World Bank staff calculations.

 Notes: Robust standard errors. (*), (**) and (***) indicates significance level at (10), (5) and (1) per
 cent level. In each column, we regress the detailed dependent variable on a set of dummies that breaks
 down the share of assets owned by foreign shareholders.



Table A2.8. Gender Premiums in Kosovo

                                                                                                                   Per worker

                                   Employment                  Turnover                Turnover             Value added           Capital                Wages

Sector                                          (1)                   (2)                     (3)                    (4)              (5)                    (6)

All sectors                            -0.205***                  -0.053                  -0.053               -0.176**            -0.076                -0.017
Manufacturing                          -0.643***                  -0.081                  -0.081              -0.445***          -0.221**                 0.003
Wholesale and retail                   -0.224***                  -0.029                  -0.029                 -0.013         -0.296***                 0.038
trade
Professional and                          -0.122                  -0.028                  -0.028               0.508***          0.426**             -0.141***
administrative services
Other services                            -0.109                   0.005                   0.005                  0.194            -0.133                 0.030
Industry effecsts (two-                        Yes                   Yes                     Yes                    Yes               Yes                   Yes
digit)
Geographic effects                             Yes                   Yes                     Yes                    Yes               Yes                   Yes
(municipality)

 Source: KTR, World Bank staff calculations.

 Note: Robust standard errors. (*), (**) and (***) indicates significance level at (10), (5) and (1) per
 cent level. In each column, we regress the detailed variable on a female-run company dummy variable,
 which equals 1 if the establishment is run by a female and 0 otherwise. Each specification is estimated
 by OLS and includes geographic (at the municipality level) and sector effects (two-digit level).




                                                                                                                                    Additional Tables and Figures   67
Table A2.9. Access to Finance: Descriptive Statistics, Average, 2015–18

                      Borrowers                            Share of disbursed                                  Share of disbursed              Approved amount
                                                       amount by borrower (%)                                amount by lender (%)                       (‘000 €)

                            Total           Legal         Physic           Non-            Banks          Insurance          MFI             Mean          Median
 Year                                                                  residents                           company

 2015                     11,137              98.3            1.6             0.0             91                 7              1                0               0
 2016                     10,962              98.4            1.6             0.1             88                10              2                0               0
 2017                     10,516              98.2            1.7             0.1             90                 8              2                0               0
 2018                     10,569              98.0            2.0             0.0             86                13              1                0               0


                          Disbursed amount                        Nominal           Duration (months)                                                Type of credit
                                    (‘000 €)             interest rate (pp)                                                         (% of total disbursed amount)

 Year                    Mean           Median        Mean          Median          Mean        Median            Loan     Overdraft     Guarantee          Other

 2015                         0               0         9.7            8.0            42             24               51            26            17             5
 2016                         0               0         9.1            7.6            45             13               51            24            17             8
 2017                         0              0          7.5            7.4            43             21               56            20            14             9
 2018                         0              0          8.1            7.6            43             24               52            20           17             11

     Source: KTR, World Bank staff calculations.

     Note: TFPR is weighted by employment while Employment, VA, Turnover, Materials, Wage bill, Capital
     stock and Investment are weighted using firm weights.




68      Additional Tables and Figures
Table A2.10. Drivers of Access to Credit in Kosovo

                                                            (1)

 TFP (log) change                                           5.591***
                                                            (1.235)
 TFP (log) change (t-1)                                     0.167***
                                                            (0.043)
 Serbian-majority municipality                              -0.550***
                                                            (0.050)
 Exporting firm                                             -0.030**
                                                            (0.013)
 Age                                                        0.003**
                                                            (0.001)
 Small (10-49)                                              0.174***
                                                            (0.010)
 Medium (50-249)                                            0.244***
                                                            (0.020)
 Large (250+)                                               0.326***
                                                            (0.043)
 Market concentration (HH index)                            0.257***
                                                            (0.065)
 Constant                                                   0.698***
                                                            (0.052)
 Year effects                                               Yes
 Industry effects (four-digit)                              Yes
 R-squared                                                  0.35
 Number of firms                                            1,513
 Observations                                               3,536

  Source: KTR and KCR, World Bank staff calculations.

  Note: Robust standard errors. (*), (**) and (***) indicates significance level at (10), (5) and (1) per cent
  level. Dependent variable is a dummy variable that is 1 if the firms was approved a positive loan amount
  during the period of analysis and 0 otherwise.




                                                                                                                 Additional Tables and Figures   69
     WORLD BANK GROUP




Raising Firm Productivity   Kosovo Country
November 2021               Economic Memorandum


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