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Wisconsin Legislative Audit Bureau, Report 22-21: We're All In and Wisconsin Tomorrow Programs (November 2022)

Summary

Report 22-21 of the Wisconsin Legislative Audit Bureau, dated November 2022, on the We're All In and Wisconsin Tomorrow Programs, with a letter of transmittal dated November 29, 2022 to Senator Robert Cowles, Co-chairperson of the Joint Legislative Audit Committee. It is a limited-scope review of how the Department of Revenue (DOR) administered the two programs. The letter states that through June 2022 DOR awarded $220.7 million through 38,116 grants under We're All In and $375.3 million through 61,637 grants under Wisconsin Tomorrow. It states that a review of 172 program grants totaling $4.1 million found DOR did not follow the written eligibility requirements for 45 grants totaling $475,000, and it recommends that DOR report to the committee on the results of its recovery efforts.

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Cite this document

“Wisconsin Legislative Audit Bureau, Report 22-21: We're All In and Wisconsin Tomorrow Programs (November 2022).” Original at legis.wisconsin.gov. Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/wisconsin-legislative-audit-bureau-report-22-21-we-re-all-in-and-wisco-7485121d0b/, SHA-256 1832a3fd9e3405c7ce4e16058df8164a0fbf2033cb282e41c01b472e98632b85.

Full text

           STATE OF WISCONSIN
                                                        Report 22-21
           Legislative Audit Bureau                   November 2022

           NONPA RTISA N • INDEPENDEN T • ACCUR ATE




We’re All In and Wisconsin Tomorrow Programs
Joint Legislative Audit Committee Members
Senate Members:                 Assembly Members:

Robert Cowles, Co-chairperson   Vacant, Co-chairperson
Dale Kooyenga                   John Macco
Howard Marklein                 Mark Born
Melissa Agard                   Dianne Hesselbein
Tim Carpenter                   Francesca Hong
We’re All In and Wisconsin Tomorrow Programs




          STATE OF WISCONSIN
                                                       Report 22-21
          Legislative Audit Bureau                   November 2022

          NONPA RTISA N • INDEPENDEN T • ACCUR ATE
 Report 22-21
 November 2022                   Legislative Audit Bureau
 State Auditor                   The Legislative Audit Bureau supports the Legislature in its oversight of
 Joe Chrisman
                                 Wisconsin government and its promotion of efficient and effective state
 Deputy State Auditor            operations by providing nonpartisan, independent, accurate, and
 for Performance                 timely audits and evaluations of public finances and the management
 Evaluation                      of public programs. Bureau reports typically contain reviews of
 Dean Swenson                    financial transactions, analyses of agency performance or public policy
                                 issues, conclusions regarding the causes of problems found, and
 Team Leader
 Sam Rebenstorf                  recommendations for improvement.

 Evaluators                      Reports are submitted to the Joint Legislative Audit Committee
 Emily Gams                      and made available to other committees of the Legislature and to
 Jonathan Sandoval               the public. The Audit Committee may arrange public hearings on
 Oindrila VanMeter               the issues identified in a report and may introduce legislation in
                                 response to the audit recommendations. However, the findings,
 Publications Designer           conclusions, and recommendations in the report are those of the
 and Editor
                                 Legislative Audit Bureau.
 Susan Skowronski


                                 The Bureau accepts confidential tips about fraud, waste, and
                                 mismanagement in any Wisconsin state agency or program
                                 through its hotline at 1-877-FRAUD-17.

                                 For more information, visit www.legis.wisconsin.gov/lab.




Contact the Bureau at 22 East Mifflin Street, Suite 500, Madison, Wisconsin 53703; AskLAB@legis.wisconsin.gov;
or (608) 266-2818.
Contents

   Letter of Transmittal                                    1


   Introduction                                             3


   We’re All In Program                                     7
         Program Expenditures                               7
         Program Administration                            10
            Small Business Grants                          12
            Restaurant Grants                              13
            Program Integrity                              15
            Recovery of Grants Awarded in Error            15


   Wisconsin Tomorrow Program                              17
         Program Expenditures                              17
         Program Administration                            20
            Small Business Grants                          22
            Lodging Establishment Grants                   24
            Program Integrity                              24
            Recovery of Grants Awarded in Error            25


   Responses
         From the Secretary of the Department of Revenue
         From the Legislative Audit Bureau
                          STATE OF WISCONSIN
                                                                                                        Joe Chrisman
                          Legislative Audit Bureau                                                       State Auditor




                             22 East Mifflin Street, Suite 500    Main: (608) 266-2818     www.legis.wisconsin.gov/lab
                             Madison, Wisconsin 53703            Hotline: 1-877-FRAUD-17   AskLAB@legis.wisconsin.gov


November 29, 2022



Senator Robert Cowles, Co-chairperson
Joint Legislative Audit Committee
State Capitol
Madison, Wisconsin 53702

Dear Senator Cowles:

In response to the Joint Legislative Audit Committee’s request that we evaluate how state agencies spent
supplemental federal funds the State received because of the public health emergency, we have completed
a limited-scope review of how the Department of Revenue (DOR) administered two programs. Through
June 2022, DOR awarded $220.7 million through 38,116 grants through its We’re All In program to small
businesses and restaurants, and it awarded $375.3 million through 61,637 grants through its Wisconsin
Tomorrow program to small businesses and to lodging establishments. DOR, which typically does not
administer grant programs, administered the two grant programs with its existing staff.

Supplemental federal funding agreements with the Department of Administration (DOA) specified
eligibility requirements that businesses needed to meet in order to be awarded program grants, and
DOR developed additional written eligibility requirements. At times, DOR awarded grants to additional
businesses that had experienced economic damages as a result of the public health emergency. However,
DOR did not modify its agreements with DOA or modify the written eligibility requirements it developed
in order to reflect the adjustments it made to the eligibility requirements. Our review of 172 program
grants totaling $4.1 million found that DOR did not follow the written eligibility requirements for 45 grants
totaling $475,000.

We also assessed a report made to our Fraud, Waste, and Mismanagement Hotline that raised concerns
about DOR’s administration of its grant programs, and that we determined were consistent with our
findings.

While our limited-scope review was ongoing, DOR indicated that it had begun to identify and recover
program grants it had made in error and that it planned to undertake certain additional efforts to identify
and recover such grants. We recommend that DOR report to the Joint Legislative Audit Committee on the
results of its efforts.

We appreciate the courtesy and cooperation extended to us by DOR. A response from DOR’s secretary
follows the report.

Respectfully submitted,



Joe Chrisman
State Auditor

JC/DS/ss
Introduction
   DOR awarded grants to      The Department of Revenue (DOR) awarded grants to businesses
      businesses statewide    statewide through its We’re All In and Wisconsin Tomorrow programs.
   through its We’re All In   Both programs were intended to assist Wisconsin businesses that
                              experienced economic damages during the public health emergency.
 and Wisconsin Tomorrow
                              Both programs were supported by supplemental federal funds the State
                programs.     received as a result of the public health emergency. Federal legislation
                              did not require the State to establish either program. Instead, the
                              Department of Administration (DOA) allocated discretionary federal
                              funds to DOR, which then established the programs.

                              Wisconsin received supplemental federal funds through multiple
                              federal acts. The Coronavirus Aid, Relief, and Economic Security
                              (CARES) Act provided funds to support K-12 and higher education,
                              unemployment benefits, and transit, including $2.0 billion provided
                              through the Coronavirus Relief Fund. The American Rescue Plan
                              Act (ARPA) provided funds to support education, health, and
                              transportation, including $2.5 billion provided through the
                              Coronavirus State and Local Fiscal Recovery Funds program.
                              These federal acts provide flexibility in administering a portion of
                              the supplemental federal funds. In some instances, DOA allocated
                              the funds for particular programs.

      From December 2020      As shown in Table 1, DOA allocated $599.2 million in supplemental
   through June 2022, DOA     federal funds to support DOR’s two programs from December 2020
allocated $599.2 million in   through June 2022. For the We’re All In program, DOA allocated
      supplemental federal    separate amounts to support small businesses and restaurants and
    funds to support DOR’s
                              similar entities, such as brewpubs and businesses in the amusement
                              and recreation industries. For the Wisconsin Tomorrow program, DOA
             two programs.
                              similarly allocated separate amounts to support small businesses and
                              lodging establishments.


                                                                                                     3
4 ❱ INTRODUCTION



                                               Table 1

              Supplemental Federal Funds that DOA Allocated for DOR’s Programs
                             December 2020 through June 2022
                                        (in millions)


                            Program                      Amount


                            We’re All In
                            Small Businesses             $180.4
                            Restaurants                    40.2

                            Wisconsin Tomorrow
                            Small Businesses              303.5
                            Lodging Establishments         75.1
                            Total                        $599.2




                            DOA and DOR signed three agreements pertaining to the
                            $599.2 million in supplemental federal funds, including:

                               A December 2020 agreement, which was subsequently
                                amended, allocated $220.6 million in CARES Act funds
                                for the We’re All In program. The agreement required
                                DOR to use the funds to award grants to certain small
                                businesses and restaurants and similar entities, and
                                it allowed DOR to incur expenditures for program
                                administration.

                               A July 2021 agreement, which was subsequently
                                amended, allocated $303.5 million in ARPA
                                funds for the Wisconsin Tomorrow program. The
                                agreement required DOR to use the funds to award
                                grants to certain small businesses. In July 2022 and
                                August 2022, DOA and DOR executed amendments
                                that modified the source of $17.1 million in funding
                                from ARPA to the CARES Act and provided $869,000
                                for program administration.

                               A November 2021 agreement allocated $75.1 million
                                in ARPA funds for the Wisconsin Tomorrow program.
                                The agreement required DOR to use the funds to
                                award grants to certain lodging establishments.
                                                     INTRODUCTION ❰ 5


The July 2021 agreement provided the Wisconsin Economic
Development Corporation (WEDC) with $215,000 to publicize the
Wisconsin Tomorrow program. WEDC indicated that it did so through
social media campaigns, digital advertisements, and regional economic
development organizations. Before DOR awarded grants through its
We’re All In program, WEDC awarded an initial round of grants
through its We’re All In program. As we reported in our most recent
statutorily required evaluation of WEDC (report 21-7), WEDC awarded
26,122 businesses a total of $65.3 million in We’re All In grants through
September 2020.

DOR indicated that administering the We’re All In and Wisconsin
Tomorrow programs presented challenges, including awarding grants
with little preparation time and responding to a large number of
questions about the grants from small businesses, restaurants, and
lodging establishments. In 2021, DOR also administered the Wisconsin
Farm Support program, through which it awarded two rounds of
grants. DOR, which typically does not administer grant programs,
administered the We’re All In and Wisconsin Tomorrow programs with
its existing staff.

To complete this limited-scope review, we interviewed DOR, including
its Division of Income, Sales and Excise Tax, which administered both
programs. We also interviewed WEDC and three organizations that
represent Wisconsin businesses, including the Wisconsin Small
Business Association, the Wisconsin Restaurant Association, and the
Wisconsin Hotel and Lodging Association. We reviewed DOR’s
agreements with DOA, analyzed DOR’s program expenditures from
December 2020 through June 2022, and examined DOR’s policies and
procedures for awarding grants through the two programs. In addition,
we performed a detailed review of certain data in DOR’s sales and
income tax system, including the grant applications and the tax return
information of the small businesses, restaurants, and lodging
establishments that were awarded a total of 172 grants, including
87 grants awarded through the We’re All In program and 85 grants
awarded through the Wisconsin Tomorrow program.

We also assessed a report made to our Fraud, Waste, and
Mismanagement Hotline that raised concerns about DOR’s
administration of its grant programs, and that we determined
were consistent with our findings.


                                    
                                    
                                    
                                                                                      Program Expenditures
                                                                                    Program Administration




We’re All In Program
       We analyzed DOR’s      We analyzed DOR’s administration of its We’re All In program. DOR
administration of its We’re   awarded two rounds of grants through the program, including grants
                              to small businesses and grants to restaurants and similar entities,
    All In program, which
                              such as brewpubs and businesses in the amusement and recreation
awarded $220.7 million in     industries. Through June 2022, DOR awarded $220.7 million through
  program grants to small     38,116 program grants. Supplemental federal funding agreements with
businesses and restaurants    DOA specified eligibility requirements that businesses needed to meet
       and similar entities   in order to be awarded program grants, and DOR developed additional
        through June 2022.    written eligibility requirements. We performed a detailed review of
                              87 program grants totaling $805,000, including 61 small business grants
                              and 26 restaurant grants. Our detailed review found that DOR did not
                              follow the written eligibility requirements for 25 program grants totaling
                              $375,000, including for 7 small business grants totaling $35,000 and for
                              18 restaurant grants totaling $340,000. While our limited-scope review
                              was ongoing, DOR indicated that it had begun to identify and recover
                              program grants it had made in error and that it planned to undertake
                              additional efforts to identify and recover such grants. We recommend
                              DOR report to the Joint Legislative Audit Committee on the results of
                              its efforts.

                                                 Program Expenditures
                              DOR awarded two rounds of program grants:

                                 From December 2020 through April 2021, DOR
                                  awarded $5,000 grants to 36,093 small businesses.
                                  Each small business received one grant.

                                 From December 2020 through January 2021, DOR
                                  awarded grants to 2,023 restaurants and similar


                                                                                                       7
8 ❱ WE’RE ALL IN PROGRAM

                                         entities. Most grants were $20,000. However, DOR
                                         reduced a grant by an amount equal to the total
                                         amount of the grants that a given restaurant or
                                         similar entity had previously been awarded, such
                                         as a small business grant through its We’re All In
                                         program or a grant through WEDC’s We’re All In
                                         program. Each restaurant and similar entity
                                         received one grant.

      Program expenditures        As shown in Table 2, program expenditures totaled $220.9 million
      totaled $220.9 million      from December 2020 through June 2022, including $220.7 million in
        from December 2020        program grants and $0.2 million in program administration, almost all
          through June 2022.      of which was for staffing costs.



                                                        Table 2

                               We’re All In Program Expenditures, by Type1
                                   December 2020 through June 2022
                                                (in millions)


                                  Type                                     Amount


                                  Small Business Grants                    $180.52
                                  Restaurant Grants                           40.2
                                  Subtotal                                   220.7

                                  Program Administration3                      0.2
                                  Total                                    $220.9
                                  1
                                      CARES Act funds supported program expenditures.
                                  2
                                      DOR spent $45,000 more than the amount DOA
                                      had allocated.
                                  3
                                      Includes staffing, software maintenance, and supplies.




      Small business grants       Small business grants awarded in a given county ranged from 14 grants
  awarded in a given county       totaling $70,000 in Menominee County to 5,556 grants totaling
     ranged from 14 grants        $27.8 million in Milwaukee County. Figure 1 shows the amount
         totaling $70,000 in      awarded in each county.
     Menominee County to
       5,556 grants totaling
            $27.8 million in
        Milwaukee County.
                                                                                                 WE’RE ALL IN PROGRAM ❰ 9




                                                            Figure 1

                           We’re All In Program: Small Business Grants, by County1
                                       December 2020 through June 2022




       1
           According to data provided by DOR. Excludes 504 grants for which recipients did not indicate their
           Wisconsin locations.




          Restaurant grants            Restaurant grants awarded in a given county ranged from 1 grant
awarded in a given county              totaling $20,000 in Vernon, Taylor, Marquette, Iron, and Florence
        ranged from 1 grant            counties to 357 grants totaling $7.1 million in Milwaukee County.
totaling $20,000 in each of            Figure 2 shows the amount awarded in each county. No restaurant
 five counties to 357 grants
                                       grants were awarded in Clark, Forest, Jackson, Kewaunee, Menominee,
                                       Price, Richland, and Rusk counties.
    totaling $7.1 million in
         Milwaukee County.
10 ❱ WE’RE ALL IN PROGRAM


                                                            Figure 2

                               We’re All In Program: Restaurant Grants, by County1
                                        December 2020 through June 2022




         1
             According to data provided by DOR. Excludes 108 grants for which recipients did not indicate their
             Wisconsin locations.




                                                               Program Administration
                                        Under the agreements with DOA, DOR was required to award program
                                        grants to small businesses and restaurants that had experienced
                                        economic damages because of the public health emergency. In addition,
                                        DOR required the small businesses and restaurants not to be on its list of
                                        delinquent taxpayers, the Department of Transportation’s (DOT’s) list
                                        of debarred contractors, or DOA’s list of ineligible vendors. To assess the
                                            WE’RE ALL IN PROGRAM ❰ 11


eligibility of the small businesses and restaurants for the grants, DOR
relied on:

   its tax system to verify certain information, such as
    annual revenue and sales; and

   small businesses and restaurants to attest to
    information not in its tax system, such as the extent
    to which their employees worked in Wisconsin or
    whether they were operational when they applied
    for the grants.

DOR used the data in its tax system, as well as information that small
businesses and restaurants had provided in their grant applications
and attestations, in order to determine whether to award individual
program grants. Determining whether to award grants typically
occurred automatically, according to parameters DOR established,
and without the need for DOR to consider the merits of individual
grant applications. However, DOR manually reviewed some grant
applications and other information because, for example, small
businesses and restaurants contacted DOR to ask why they did
not receive grants. After completing such manual reviews, DOR at
times adjusted the eligibility requirements and awarded grants to small
businesses and restaurants that met these adjusted requirements. DOR
indicated it adjusted the eligibility requirements in order to meet the
needs of small businesses and restaurants that had experienced
economic damages as a result of the public health emergency.
However, DOR did not modify its agreements with DOA or modify the
written eligibility requirements it developed in order to reflect the
adjustments to the eligibility requirements that it made.

After awarding the program grants, DOR did not require small
businesses and restaurants to report on how they spent their grants.
Under the agreements with DOA, small businesses and restaurants
were not required to submit such reports.

To assess DOR’s administration of the program, we examined:

   how DOR determined whether small businesses
    were eligible to receive program grants;

   how DOR determined whether restaurants and
    similar entities were eligible to receive program
    grants; and

   DOR’s efforts to ensure program integrity.

We assessed DOR’s administration of the program, in part, by
performing a detailed review of DOR’s available information for
87 grants. These grants included 20 grants we randomly selected and
67 grants we selected because, for example, information provided by
small businesses and restaurants in their grant applications or DOR’s
tax system indicated that the businesses may have been ineligible for
grants. We determined whether DOR awarded grants based on the
12 ❱ WE’RE ALL IN PROGRAM

                                          eligibility requirements in the agreements with DOA and the written
                                          eligibility requirements it developed. Because our review is not based
                                          on a randomly selected and statistically valid sample of grants, it is not
                                          appropriate to extrapolate the results of our review to all grants that
                                          DOR awarded.

  We found that DOR did not               As shown in Table 3, our review of 87 program grants totaling $805,000
 follow the written eligibility           found that DOR did not follow the written eligibility requirements for
  requirements for 25 grants              25 grants totaling $375,000. Our review found that DOR did not follow
           totaling $375,000.             multiple written eligibility requirements for two restaurant grants.



                                                               Table 3

                    Results of Our Review of Selected We’re All In Program Grants, by Type1


                                                                                      Grants for Which DOR
                                                       Grants We                      Did Not Follow Written
                                                       Reviewed                      Eligibility Requirements
                Type of Grant                  Number             Amount             Number             Amount


                Small Business                    61             $305,000                7            $ 35,000
                Restaurant                        26              500,000              18               340,000
                Total                             87            $805,000               25             $375,000
                1
                    Because our review is not based on a randomly selected and statistically valid sample of grants,
                    it is not appropriate to extrapolate the results of our review to all grants that DOR awarded.




                                          Small Business Grants
                                          Under the agreement with DOA, small businesses were eligible for
                                          program grants if they had less than $1.0 million in annual revenue and
                                          no more than 50 employees. On its website, DOR specified additional
                                          written eligibility requirements, including requiring small businesses to
                                          have:

                                              filed their 2019 federal and Wisconsin income or
                                               franchise tax returns;

                                              had at least 75.0 percent of the total value of their
                                               property owned or rented and used for business
                                               purposes located in Wisconsin in 2019; and

                                              had at least 75.0 percent of their total labor costs
                                               incurred by individuals who performed services in
                                               Wisconsin in 2019.
                                                                          WE’RE ALL IN PROGRAM ❰ 13


                              DOR required small businesses to apply for the program grants. DOR
                              indicated that it awarded grants to all small businesses that applied for
                              them and met the requirements in its agreement with DOA and the
                              additional written eligibility requirements specified on its website.

  DOR awarded program         Our detailed review of 61 small business grants found that:
grants to small businesses
 that were ineligible for a      DOR awarded a total of $20,000 in four grants to
        variety of reasons.       four small businesses that reported annual revenue
                                  in 2019 that ranged from $1,005,500 to $1,039,600,
                                  which exceeded the $1.0 million maximum
                                  specified in DOR’s agreement with DOA. DOR
                                  indicated it awarded grants to small businesses that
                                  reported annual revenue up to $1.1 million.

                                 DOR awarded a total of $15,000 in three grants to
                                  three small businesses that did not have 2019 tax
                                  returns with the required schedules in its tax
                                  system. DOR indicated it awarded these grants in
                                  error.

                              After we had identified the $15,000 awarded to 3 small businesses that
                              did not have 2019 tax returns with the required schedules in the tax
                              system, DOR indicated it may have awarded 193 program grants in
                              error to 193 small businesses that did not have 2019 tax returns with the
                              required schedules in its tax system. In August 2022, DOR indicated it
                              was reviewing these grants and planning to seek repayment from any
                              small businesses that were ineligible for the grants.


                              Restaurant Grants
                              Under the agreement with DOA, restaurants and similar entities were
                              eligible for program grants if their total sales in 2019 were between
                              $1.0 million and $7.0 million. The agreement also required the
                              restaurants and similar entities to attest to having suffered economic
                              damages because of the public health emergency. DOR used its tax
                              system to identify restaurants and similar entities that met the total
                              sales requirement in 2019 and invited them to accept the program
                              grants. DOR indicated it awarded grants to all restaurants and similar
                              entities that met the eligibility requirements.

                              Our detailed review of 26 restaurant grants found that DOR awarded a
                              total of $260,000 in 14 grants to 14 restaurants that reported total sales
                              in 2019 that ranged from $845,500 to $996,400, which was less than the
                              $1.0 million minimum specified in the agreement. The 14 restaurants
                              included:

                                 11 restaurants that reported more than $1.0 million in
                                  annual revenue and, as a result, had been ineligible
                                  for $5,000 small business grants. DOR indicated it
                                  awarded the restaurant grants in order to help
                                  offset the economic damages of the public health
14 ❱ WE’RE ALL IN PROGRAM

                                    emergency. DOR provided us with information
                                    indicating it awarded a total of $720,000 in grants
                                    to a total of 37 restaurants that reported total sales in
                                    2019 that ranged from $845,000 to $1.0 million.

                                   3 restaurants that were each awarded $15,000
                                    grants, rather than the $20,000 that was typically
                                    awarded, because DOR had previously awarded
                                    them $5,000 small business grants.

   DOR awarded a program        Our detailed review found that DOR awarded a $20,000 program grant
   grant to a restaurant that   in December 2020 to a restaurant that was closed for business because
      was closed for business   of a fire at its premises one month earlier. DOR required restaurants to
        because of a fire and   attest that they were open and operating in order to be awarded a grant.
      reported no sales after
                                DOR’s information indicated that the restaurant asked DOR in
                                December 2020 if it was eligible for a grant, and that DOR instructed the
             November 2020.
                                restaurant to attest that it was open and operating. DOR indicated it
                                awarded the grant because the restaurant planned to reopen and
                                continued to file tax returns. As of July 2022, DOR’s tax system
                                indicated the restaurant had reported no sales after November 2020.

                                Our detailed review found that DOR awarded a $20,000 program grant
                                to a restaurant that was identified in its tax system as being delinquent
                                in paying Wisconsin taxes. DOR indicated it awarded the grant in error.

                                Under the agreement with DOA, restaurants awarded program grants
                                were required to have suffered economic damages because of the
                                public health emergency and to have substantially less taxable sales
                                revenue for the period from April 2020 through October 2020,
                                compared to same period in 2019. However, the agreement also
                                allowed DOR to award grants to restaurants that had increased sales
                                from 2019 to 2020, as long as such an increase was lower than a
                                percentage that DOR was to identify. DOR indicated that it recognized
                                these provisions conflicted and decided to award grants to restaurants
                                with sales that had increased by up to 25.0 percent from 2019 to 2020.
                                However, a December 2020 DOR policy required sales to have
                                decreased from 2019 to 2020 in order for a restaurant to be eligible
                                for a grant.

     DOR awarded program        Our detailed review found that DOR awarded a total of $80,000 in four
   grants to restaurants that   program grants to four restaurants that reported sales increases that
     reported sales increases   ranged from 0.8 percent to 18.2 percent for the period from April 2020
           from 2019 to 2020.   through October 2020, compared to the same period in 2019. DOR
                                indicated it awarded these grants because the restaurants reported that
                                their sales had increased by less than 25.0 percent, restaurant operating
                                costs increased because of the public health emergency, and sufficient
                                funds were available to cover the grants. None of these four grants
                                complied with the December 2020 DOR policy.
                                                                              WE’RE ALL IN PROGRAM ❰ 15


                                 Program Integrity
                                 After DOR awarded the program grants and through August 2022, it
                                 identified 12 grant applications that it determined were fraudulent
                                 because, for example, the applicants did not own the businesses or
                                 were not located at the addresses listed on the applications. DOR
                                 identified these 12 grant applications based on its own investigations
                                 and information financial institutions provided to it. Through
                                 August 2022, DOR had recovered $26,100 of the $60,000 in grants it
                                 had awarded based on these 12 grant applications.


                                 Recovery of Grants Awarded in Error
                                 As noted, our detailed review found that DOR awarded program grants
                                 in error, and DOR indicated it was determining the extent to which it
                                 may have awarded certain grants in error. In August 2022, DOR
                                 indicated it had identified 193 small businesses that did not have
                                 2019 tax returns with the required schedules in its tax system and was
                                 reviewing these grants and planning to collect repayment from any
                                 small businesses that were ineligible for the grants.

                                 In September 2022, DOR indicated it plans to take additional efforts to
                                 identify and recover grants it had awarded in error. For example, DOR
                                 indicated it may review information in its tax system to determine
                                 whether small businesses were operating when they applied for grants,
                                 whether they had 75.0 percent of their business property in Wisconsin
                                 in 2019, and whether they had 75.0 percent of their labor costs incurred
                                 by individuals in Wisconsin in 2019.

     DOR should undertake        DOR should undertake additional efforts to identify and recover We’re
additional efforts to identify   All In grants it awarded in error. Such efforts will help to ensure that
    and recover We’re All In     only eligible small businesses and restaurants were awarded grants.
 grants it awarded in error.
                                  Recommendation

                                 We recommend the Department of Revenue:

                                    undertake additional efforts to identify and recover
                                     We’re All In grants it awarded in error; and

                                    report to the Joint Legislative Audit Committee by
                                     February 15, 2023, on the status of its efforts to
                                     implement this recommendation.


                                                                      
                                                                                          Program Expenditures
                                                                                       Program Administration




   Wisconsin Tomorrow Program
           We analyzed DOR’s      We analyzed DOR’s administration of its Wisconsin Tomorrow
          administration of its   program. DOR awarded two rounds of grants through the program,
                                  including grants to small businesses and grants to lodging
         Wisconsin Tomorrow
                                  establishments. Through June 2022, DOR awarded $375.3 million
    program, which awarded        through 61,637 program grants. Supplemental federal funding
   $375.3 million in program      agreements with DOA specified eligibility requirements that businesses
grants to small businesses and    needed to meet in order to be awarded program grants, and DOR
       lodging establishments     developed additional written eligibility requirements. We performed a
            through June 2022.    detailed review of 85 program grants totaling $3.3 million, including
                                  71 small business grants and 14 lodging establishment grants. Our
                                  detailed review found that DOR did not follow the written eligibility
                                  requirements for 20 small business grants totaling $100,000. While our
                                  limited-scope review was ongoing, DOR indicated it planned to
                                  undertake efforts to identify and recover program grants it had made in
                                  error. We recommend DOR report to the Joint Legislative Audit
                                  Committee on the results of its efforts.


                                                    Program Expenditures
                                  DOR awarded two rounds of program grants:

                                     From June 2021 through September 2021, DOR
                                      awarded $5,000 grants to 60,667 small businesses.
                                      Each small business received one grant.

                                     From August 2021 through October 2021, DOR
                                      awarded grants of up to $2.0 million each to
                                      970 lodging establishments. Grants equaled
                                      8.5 percent of the decrease in a given lodging


                                                                                                         17
18 ❱ WISCONSIN TOMORROW PROGRAM

                                          establishment’s taxable sales from 2019 to 2020.
                                          DOR reduced a grant by $5,000 if it had previously
                                          awarded a given lodging establishment a small
                                          business program grant. Each lodging
                                          establishment received one grant.

      Program expenditures           As shown in Table 4, program expenditures totaled $376.0 million from
      totaled $376.0 million         June 2021 through June 2022, including $375.3 million for program
    from June 2021 through           grants. The $0.7 million in program administration expenditures
                 June 2022.          included $0.5 million for staffing costs and $0.2 million for other costs,
                                     such as software maintenance.



                                                         Table 4

                        Wisconsin Tomorrow Program Expenditures, by Type1
                                   June 2021 through June 2022
                                           (in millions)


                               Type                                            Amount


                               Small Business Grants                           $303.0
                               Lodging Establishment Grants                       72.2
                               Subtotal                                          375.3

                               Program Administration2                              0.7
                               Total                                           $376.0
                               1
                                   ARPA and CARES Act funds supported program expenditures.
                               2
                                   Includes staffing, software maintenance, and supplies.




      Small business grants          Small business grants awarded in a given county ranged from 10 grants
  awarded in a given county          totaling $50,000 in Menominee County to 9,090 grants totaling
     ranged from 10 grants           $45.5 million in Milwaukee County. Figure 3 shows the amount awarded
         totaling $50,000 in         in each county.
     Menominee County to
       9,090 grants totaling
            $45.5 million in
        Milwaukee County.
                                                                                WISCONSIN TOMORROW PROGRAM ❰ 19




                                                           Figure 3

                    Wisconsin Tomorrow Program: Small Business Grants, by County1
                                    June 2021 through June 2022




        1
            According to data provided by DOR. Excludes 720 grants for which recipients did not indicate their
            Wisconsin locations.




    Lodging establishment              Lodging establishment grants awarded in a given county ranged from
      grants awarded in a              1 grant totaling $5,000 in Pierce County to 99 grants totaling
given county ranged from               $13.3 million in Dane County. No lodging establishment grants were
 1 grant totaling $5,000 in            awarded in Menominee County. Figure 4 shows the amount awarded
Pierce County to 99 grants
                                       in each county.
  totaling $13.3 million in
             Dane County.
20 ❱ WISCONSIN TOMORROW PROGRAM


                                                           Figure 4

               Wisconsin Tomorrow Program: Lodging Establishment Grants, by County1
                                 August 2021 through June 2022




        1
            According to data provided by DOR. Excludes 97 grants for which recipients did not indicate their
            Wisconsin locations.




                                                              Program Administration
                                       Under the agreements with DOA, DOR was required to award program
                                       grants to small businesses and lodging establishments that had
                                       experienced economic damages because of the public health
                                       emergency, had been operating in 2021, and had filed all required tax
                                       returns. In addition, DOR required the small businesses and lodging
                                       establishments not to be on DOT’s list of debarred contractors or
                                WISCONSIN TOMORROW PROGRAM ❰ 21


DOA’s list of ineligible vendors, and the business owners not to be
on the Department of Correction’s sex offender registry. To assess the
eligibility of the small businesses and lodging establishments for the
grants, DOR relied on:

   its tax system to verify certain information, such as
    annual revenue and sales; and

   small businesses and lodging establishments to
    attest to information not in its tax system, such as
    the extent to which their employees worked in
    Wisconsin and whether they were operational.

DOR used the data in its tax system, as well as information that small
businesses and lodging establishments had provided in their grant
applications and attestations, in order to determine whether to award
individual program grants. Determining whether to award grants typically
occurred automatically, according to parameters that DOR established,
and without the need for DOR to consider the merits of individual
grant applications. However, DOR manually reviewed some grant
applications and other information because, for example, small
businesses and lodging establishments contacted DOR to ask why they
did not receive grants. After completing such manual reviews, DOR at
times adjusted the eligibility requirements and awarded grants to small
businesses and lodging establishments that met these adjusted
requirements. DOR indicated it adjusted the eligibility requirements in
order to meet the needs of small businesses and lodging establishments
that had experienced economic damages as a result of the public health
emergency. However, DOR did not modify its agreements with DOA or
modify the written eligibility requirements it developed in order to reflect
the adjustments to the eligibility requirements that it made.

After awarding the program grants, DOR did not require small
businesses and lodging establishments to report on how they spent their
grants. Under the agreements with DOA, small businesses and
restaurants were not required to submit such reports.

To assess DOR’s administration of the program, we examined:

   how DOR determined whether small businesses
    were eligible to receive program grants;

   how DOR determined whether lodging establishments
    were eligible to receive program grants; and

   DOR’s efforts to ensure program integrity.

We assessed DOR’s administration of the program, in part, by
performing a detailed review of DOR’s available information for
85 grants. These grants included 20 grants we randomly selected and
65 grants we selected because, for example, information provided by
small businesses in their grant applications or DOR’s tax system
indicated that the businesses may have been ineligible for grants. We
22 ❱ WISCONSIN TOMORROW PROGRAM

                                       determined whether DOR awarded grants based on the eligibility
                                       requirements in the agreements with DOA and the written eligibility
                                       requirements it developed. Because our review is not based on a
                                       randomly selected and statistically valid sample of grants, it is not
                                       appropriate to extrapolate the results of our review to all grants that
                                       DOR awarded.

  We found that DOR did not            As shown in Table 5, our review of 85 program grants totaling
 follow the written eligibility        $3.3 million found that DOR did not follow the written eligibility
  requirements for 20 grants           requirements for 20 grants totaling $100,000. Our review found that
           totaling $100,000.          DOR did not follow multiple written eligibility requirements for one
                                       small business grant.



                                                         Table 5

           Results of Our Review of Selected Wisconsin Tomorrow Program Grants, by Type1


                                                                                   Grants for Which DOR
                                                        Grants                     Did Not Follow Written
                                                      We Reviewed                 Eligibility Requirements
           Type of Grant                      Number            Amount            Number           Amount


           Small Business                        71          $ 355,000               20           $100,000
           Lodging Establishment                14             2,900,000              0                   0
           Total                                85           $3,255,000              20           $100,000
           1
               Because our review is not based on a randomly selected and statistically valid sample of grants,
               it is not appropriate to extrapolate the results of our review to all grants that DOR awarded.




                                       Small Business Grants
                                       Under the agreement with DOA, small businesses were eligible for
                                       program grants if they were not nonprofit organizations and were not
                                       primarily engaged in crop production, animal production, aquaculture,
                                       or leasing real estate. The agreement required small businesses to have:

                                           begun operating on or before December 31, 2020;

                                           filed 2019 federal and Wisconsin income or
                                            franchise tax returns, or reported 2020 information
                                            in their grant applications if the small businesses
                                            began operating in 2020; and

                                           annual revenue in 2019 that was more than $10,000
                                            but less than $7.0 million, or reported 2020 annual
                                            revenue in that range if a small business was not
                                            operating in 2019.
                                                             WISCONSIN TOMORROW PROGRAM ❰ 23


                             Under the agreement, small businesses were required to meet three
                             additional requirements. DOR required small businesses to attest that:

                                at least 75.0 percent of the total value of their
                                 property owned or rented and used for business
                                 purposes was located in Wisconsin in 2019;

                                at least 75.0 percent of their total labor costs was
                                 incurred by individuals who performed services in
                                 Wisconsin in 2019; and

                                they were operational.

                             DOR required small businesses to apply for the program grants. DOR
                             indicated that it awarded grants to all small businesses that applied for
                             them and met the eligibility requirements.

  DOR awarded program        Our detailed review found that DOR awarded a total of $30,000 in six
grants to small businesses   program grants to six small businesses that reported annual revenue in
    that reported annual     2019 that ranged from $1,100 to $9,800, which was less than the $10,000
     revenue less than the   minimum specified in the agreement. DOR indicated that it:
       specified minimum
                                based its eligibility determination for three small
                  amount.
                                 businesses on 2020 annual revenue because the
                                 small businesses had more than $10,000 in annual
                                 revenue in 2020;

                                awarded a grant to one small business because its
                                 annual revenue in 2019 was less than 10.0 percent
                                 under $10,000;

                                relied on 2020 annual revenue for one small
                                 business that began operating late in 2019 and that
                                 had annual revenue more than $10,000 in 2020,
                                 but not in 2019; and

                                awarded a grant in error to one small business, from
                                 which it planned to seek repayment.

                             Our detailed review found that DOR awarded a total of $15,000 in
                             three program grants to three small businesses that began operating in
                             2020 and had annual revenue that ranged from $1,200 to $4,200, which
                             was less than the $10,000 minimum specified in the agreement. DOR
                             indicated it:

                                allowed one small business to keep its grant
                                 because it had awarded the grant in error; and

                                decided not to apply the minimum annual revenue
                                 requirement for two small businesses that began
                                 operating in 2020.
24 ❱ WISCONSIN TOMORROW PROGRAM

      DOR awarded program          Our detailed review found that DOR awarded a total of $10,000 in
    grants to small businesses     two program grants to two small businesses that reported annual
that reported annual revenue       revenue in 2019 of $7.7 million and $8.4 million, which exceeded the
       more than the specified     $7.0 million maximum specified in the agreement. Both small
          maximum amount.
                                   businesses reported less than $7.0 million in annual revenue in 2020.
                                   DOR indicated it based its eligibility determinations for these two small
                                   businesses on 2020 annual revenue, instead of 2019 annual revenue,
                                   because both small businesses experienced an annual revenue
                                   decrease in 2020.

      DOR awarded program          Our detailed review found that DOR awarded a total of $50,000 in
    grants to small businesses     10 program grants to 10 small businesses that attested in their grant
   that attested in their grant    applications that they did not meet one or more written eligibility
    applications that they did     requirements that required them to be operational, have 75.0 percent
         not meet one or more
                                   of their business property in Wisconsin, and have 75.0 percent of their
                                   labor costs incurred by individuals in Wisconsin. DOR indicated it
             written eligibility
                                   awarded the 10 grants in error and planned to seek repayment.
                requirements.
                                   Separate from our review, DOR determined it had awarded 333 program
                                   grants in error. It indicated it had intended not to award these grants but
                                   had inadvertently made the grant payments. Through June 2022, DOR
                                   had resolved issues with 147 of the 333 grants, including by collecting
                                   repayment of 96 grants and determining after further review that small
                                   businesses were eligible for 51 grants. DOR had not resolved issues
                                   with the remaining 186 grants totaling $930,000. DOR was pursuing
                                   repayment but indicated some small businesses were unable to
                                   repay because, for example, they were bankrupt or their owners
                                   were deceased.


                                   Lodging Establishment Grants
                                   Under the agreement with DOA, recipients of program grants must be
                                   engaged primarily in providing lodging to travelers. The agreement also
                                   required lodging establishments to have taxable lodging sales that were
                                   lower in 2020 than in 2019. DOR developed additional written grant
                                   eligibility requirements, including requiring lodging establishments to
                                   attest that they suffered economic damages as a result of the public
                                   health emergency.

       Our detailed review of      DOR used its tax system to identify lodging establishments that met the
  14 program grants totaling       taxable sales requirement and invited them to accept the program grants.
 $2.9 million found that DOR       DOR indicated that it awarded grants to all lodging establishments that
  consistently adhered to the      met eligibility requirements. Our detailed review of 14 program grants
                                   totaling $2.9 million found that DOR consistently adhered to the written
            written eligibility
                                   eligibility requirements.
                requirements.


                                   Program Integrity
                                   DOR indicated it detected significantly more attempts to inappropriately
                                   obtain Wisconsin Tomorrow grants for small businesses, compared to
                                   such attempts to obtain We’re All In grants for small businesses. As
                                                                WISCONSIN TOMORROW PROGRAM ❰ 25


                               noted, DOR required small businesses to apply for grants through both
                               programs.

DOR developed procedures       DOR developed procedures to identify and prevent individuals from
   to identify and prevent     inappropriately obtaining small business grants through the Wisconsin
         individuals from      Tomorrow program. DOR analyzed grant applications for indications
inappropriately obtaining      of potential fraud before awarding grants and mailed letters to
                               49,564 grant applicants. These letters either asked the applicants to
    small business grants.
                               verify their identities or informed them that their applications were
                               denied because of ineligibility or suspected identity theft. As a result
                               of these letters, the available information indicated that DOR:

                                  denied grants to 41,341 applicants, including
                                   28,605 applicants for grants that totaled
                                   $143.0 million and that DOR suspected were
                                   involved in identity theft or other types of fraud;

                                  awarded grants to 8,207 applicants;

                                  identified 11 duplicate applicants; and

                                  had not taken action regarding 5 applicants as of
                                   September 2022.


                               Recovery of Grants Awarded in Error
                               As noted, our detailed review found that DOR awarded program grants
                               in error. In September 2022, DOR indicated it plans to identify and
                               recover program grants it had awarded in error. For example, DOR
                               indicated it may review information in its tax system to determine
                               whether small businesses were operating when they applied for grants,
                               whether they had 75.0 percent of their business property in Wisconsin
                               in 2019, and whether they had 75.0 percent of their labor costs incurred
                               by individuals in Wisconsin in 2019.

    DOR should undertake       DOR should undertake efforts to identify and recover Wisconsin
     efforts to identify and   Tomorrow grants it awarded in error. Such efforts will help to ensure
         recover Wisconsin     that only eligible small businesses and lodging establishments were
       Tomorrow grants it      awarded grants.
         awarded in error.
                                Recommendation

                               We recommend the Department of Revenue:

                                  undertake efforts to identify and recover Wisconsin
                                   Tomorrow grants it awarded in error; and

                                  report to the Joint Legislative Audit Committee by
                                   February 15, 2023, on the status of its efforts to
                                   implement this recommendation.
26 ❱ WISCONSIN TOMORROW PROGRAM

                         As noted, our detailed review found that DOR did not consistently
                         award grants according to the eligibility requirements specified in its
                         agreements with DOA, and that DOR did not consistently award grants
                         according to the written eligibility requirements it developed. If DOR
                         receives additional supplemental federal funds to administer grant
                         programs, it will be important for DOR to consistently comply with the
                         written eligibility requirements of its programs.


                                                            
                                                       
Responses
               State of Wisconsin  DEPARTMENT OF REVENUE
                               2135 RIMROCK ROAD  Mail Stop 624A  P.O. BOX 8933  MADISON, WISCONSIN 53708-8933  608-266-6466  FAX (608) 266-5718
                                                                                                                             http://www.revenue.wi.gov



Tony Evers                                                                                                                        Peter W. Barca
Governor                                                                                                                    Secretary of Revenue


    November 16, 2022

    Mr. Joe Chrisman, State Auditor
    Legislative Audit Bureau
    22 East Mifflin Street, Suite 500
    Madison, WI 53703

    Dear Mr. Chrisman,

    Thank you for your limited-scope review of how the Department of Revenue (DOR) administered federally funded
    COVID-19 relief grant programs for small businesses, and for affording the DOR an opportunity to respond to your
    report and recommendations.

    Executive Summary
              DOR’s mission was to help as many Wisconsin businesses as quickly as possible to survive the
               coronavirus pandemic and help the state avoid economic collapse.
              Our goal in administering the grant programs at issue, as well as others, was to provide as much
               relief to businesses as possible within the guidelines set by DOA, and consistent with state and
               federal law. Also to do so with transparency for and accountability to Wisconsin taxpayers.
              During a pandemic without modern precedent, DOR, for the first time and without a roadmap,
               having never been called upon to do so previously administered grant programs to help
               Wisconsin businesses struggling with the costs of this economic disaster, distributing almost $700
               million to Wisconsin businesses.
                    o As a share of American Rescue Plan Act funds received by states, Wisconsin was the top
                         state the nation in directing aid to businesses in need during the pandemic.
                    o Hundreds of businesses have told us they would not have survived if not for these grant
                         programs.
                    o DOR exercised flexibility in administering grants, as we learned of situations that
                         warranted adjustments in eligibility criteria. We did so to avoid denying grants for
                         bureaucratic reasons. We accept that we could have don a better job of properly
                         documenting those adjustments.
              Not only did DOR aim to assist as many businesses as possible as quickly as possible, we worked
               to do so while navigating massive fraud attempts by scammers in order to deliver this relief.
               DOR took on not just the four programs reviewed by LAB, but six grant programs, and screening
               over 200,000 grant applications while issuing over 135,000 grants worth nearly $700 million.
              DOR successfully stopped 28,605 fraudulent grants from going out, saving taxpayers over $143
               million and ensuring federal aid went to Wisconsinites who needed help.
              LAB reviewed 172 grants of the over 135,000 grants, a total that represents less than 0.2% of
               those issued, and are not a representative sample, as acknowledged in the report.
              As LAB correctly points out, the sample size of randomly selected grants was not statistically
               valid for extrapolating conclusions regarding the overall success rate of administration of these
               grant programs.
              DOR's comprehensive internal review is ongoing. Thus far, DOR has already confirmed that
               well over 92 percent of the grants in the We're All In Phase 2 and over 94 percent in the
               Wisconsin Tomorrow Small Business grant program went to eligible recipients. DOR is
Page 2


           continuing to manually review certain businesses for eligibility, as many of the remaining grants
           to be reviewed have complicated business structures.


Response

I begin our response with a message of high praise for all DOR employees who worked on these grant programs.
Our entire senior leadership team are extremely proud of them. This was a massive, coordinated effort involving
expertise from multiple divisions. Each deserves recognition for their hard work and contribution.

To our knowledge, DOR has never administered a grant program. However, given the pandemic and the need for
speedy payments to small businesses at risk of closing, we volunteered to use our staff and information systems to
process and distribute grants to businesses - quickly infusing funds into our local economy and avoiding economic
collapse.

Even under these extreme circumstances, we accomplished all of this with little time to prepare, no additional staff,
no reduction of existing responsibilities, and a very modest budget. Administrative costs of about $900,000 (0.13%)
were spent in distributing almost $700 Million in grants, which includes the two Farm Support programs not
reviewed in this limited scope review.

 DOR-Administered Grant Program             Total Award   Total     Approximate Dates
                                                          Grants
 Farm Support 2020                          $50M          15,247    June, 2020 – Oct. 2020
 We're All In – Phase 2                     $180.5M       36,093    Oct. 2020 – April 2021
 We're All In – Restaurants                 $40.2M        2,023     Dec. 2020 – Jan. 2021
 Wisconsin Tomorrow Small Business          $303.2M       60,643    May 2021 – Sept. 2021
 Wisconsin Tomorrow Lodging                 $72.2         970       July 2021-Oct. 2021
 Farm Support 2021                          $50M          20,054    Nov. 2021 – March 2022
                               Total        $696.2M       135,030
Source: WI ARPA/CARES Grant Recipients dated 11/15/2022


The Evers administration and the state of Wisconsin were recognized by the Center on Budget and Policy as the top
state for investing ARPA relief money into economic development, effectuated through DOR's direct payment
programs. Further, there has been exceptional transparency with these grant awards as DOR set up a searchable
database on its website, in addition to posting the grants on the interactive website by the Department of
Administration.

The processing of grants stretched our resources; we were continuously administering grants from June of 2020
through March of 2022. We answered over 60,000 additional calls and over 20,000 additional emails – of note is
that this effort is in addition to and not to the detriment of our standard day-to-day customer contacts for tax related
assistance, which the DOR also simultaneously managed. It was a herculean effort to effectively and carefully
administer all six grant programs while processing 3.1 million yearly tax returns, tens of thousands of monthly
business tax returns, and maintaining each of our other essential responsibilities – over three tax seasons.

Our employees worked around the clock because it was critical for the health of our economy to get funds into the
hands of small businesses desperately in need. Appreciative calls from business owners strengthened staff resolve to
diligently and fairly administer these grant programs. Your review affirms the meticulous standards and integrity
we applied to administering these grant programs. Your report documented that grant were delivered statewide to
businesses that applied and met the eligibility criteria. We accept that in administering these grants quickly, human
error did occur, and a miniscule number of grants were awarded incorrectly. Your report details our efforts to
conduct post-grant reviews and recover grants awarded incorrectly.

DOR’s adjustments to eligibility criteria were necessary and were consistent with the direction given by DOA to
administer these grant programs. In all cases, the rationale for adjusting the criteria resulted in more businesses
qualifying for the grants. Most grant reviews for eligibility were conducted by DOR automatically based on the
written criteria DOR staff designed. However, when business owners contacted us to ask why their business was
ineligible for a grant, DOR conducted a manual review. Based on the specific nature of their business, we would
review our decision, sometimes approving and sometimes denying the grant. We tracked these unusual
Page 3


circumstances so we could apply the decision uniformly amongst applicants. These decisions were prudent to avoid
results that would have adversely affected businesses in ways we believed were unintended and unjustified.
DOR was in regular communication with the DOA regarding the implementation of the grant programs.

We agree with your recommendation to report back to the Joint Legislative Audit Committee by February 15, 2023.
As you mention, our staff identified grants that, due to human error, were inadvertently issued. This compelled us to
fully review the grant programs we've administered. For example, in the Wisconsin Tomorrow small business
program we are still working to finish verifying grants. We have already confirmed that more than 94 percent of the
grants were correctly issued. In the We're All in Phase 2 grant program, we have confirmed more than 92 percent.
We believe strongly that we'll find very few ineligible grantees when our review concludes. Other grant program
reviews have uncovered limited numbers of ineligible grants that were awarded. We are in the process of recovering
them.

We appreciate the opportunity to provide additional context to assist the public in understanding how the department
made decisions about these grant programs.

Battling Fraud
The report does not fully describe the massive amount of fraud attempts that we encountered during the
administration of the Wisconsin Tomorrow Small Business grants, nor the tension that resulted in trying to quickly
make grant payments while at the same time guarding against the fraud identified. We expected approximately
84,000 applicants based on aggregate tax information but received over 106,000 applications. This was the first sign
that something was wrong. Our skilled fraud team reviewed the data and discovered we were dealing with
significant, coordinated fraud. Because some genuine applicants incorrectly answered questions, we could not
simply address fraud by automatically denying applicants with incorrect information, as that would have ruled out
many small businesses that would have otherwise qualified.

This created a significant tension as our team was forced to slow down the grant payments in order to ensure that
fraudulent applications were not paid out. We fielded phone calls from many business owners that needed those
funds immediately, but we had to first create safeguards against the fraud, which took a bit of time.

Our team worked extra hours to create algorithms that would grant genuine claims and reject payments on
fraudulent applications. This required several layers of review, which resulted in payments being slightly delayed.
We believe this significant fraud-prevention strategy was successful and merits further recognition in your report.
As your report points out, 41,341 applications were weeded out and denied as suspicious, which included 28,605
that were identified as fraudulent. DOR's fraud specialists stopped $143 million in fraudulent applications.

Analysis of Results / Explanation of Adjustments
    1. We're All In (WAI-P2) – Phase 2 (small business)
LAB reviewed 61 WAI Phase 2 grants out of over 36,000 that were awarded. Of those 61 reviewed, seven were
found to be ineligible based on DOR's initial eligibility criteria. We informed LAB that we adjusted the eligibility
criteria to include a 10% margin on the annual revenue criteria. This was a business decision applied to all grant
applicants that allowed more small businesses to be eligible for much needed assistance.

Of the seven grants LAB identifies as ineligible; DOR recognizes only four as ineligible and will take steps to
recover these grants. Three are eligible because they fall within the 10% margin.

We note that of the grants that were randomly sampled, 100% of those were found to be eligible according to the
initial criteria.
                 Total Grants   LAB Reviewed                 LAB finds ineligible            DOR concurs with ineligibility
 WAI – Phase 2
                 36,093         61 (10 random/51 targeted)   7 (from the targeted dataset)   4


    2. We're All In (WAI-R) – Restaurants
Page 4


LAB reviewed 26 grants from the WAI-R program, of which 18 were identified as not meeting the initial eligibility
guidelines. DOR agrees that one of these grants was incorrectly issued and should not have been eligible based on
the initial criteria. Of the remaining 17, all were deemed eligible because of DOR adjustments to eligibility based
on the "Gap List", the "25% change", and the "operational rule." Each are described in more detail below. Keep in
mind that the Memorandum Of Understanding (MOU) with DOA was developed prior to DOR’s in-depth analysis
of eligible restaurants.

Note these grants were very different in that they were closed grants administered by invitation only. DOR's ability
to review tax information made it unnecessary for businesses to apply for these grants. Instead, DOR identified all
businesses that fit the eligibility criteria and invited them to complete an attestation to qualify. Because the adjusted
criteria was universally applied, all businesses were treated fairly and the adjusted criteria served to ensure that we
didn't disqualify the very businesses we were seeking to assist.
               Total Grants      LAB Reviewed                 LAB finds ineligible             DOR concurs with ineligibility
   WAI – R
               2,023             26 (10 random/16 targeted)   18 (from the targeted dataset)   1

Gap List

When creating the WAI P2 program, DOR used a "gross revenue" standard to set the $1 million maximum threshold
for small businesses. However, when creating the WAI–R program, DOR used sales tax revenue to set the $1
million minimum threshold. Sales tax revenue was used because it is most indicative of a restaurant’s performance,
and all restaurants have taxable sales.

Using two different methods for determining eligibility created a “gap” in which a restaurant did not qualify for the
WAI P2 program because gross revenue was above the eligibility cap and did not qualify for the WAI-R program
because sales revenue was below the eligibility floor. This issue was brought to our attention by several restaurants.
Upon a closer review of our tax data, we learned that there were 42 restaurants that fell into this gap, and all 42
restaurants were invited to participate in the program.

Doing better in 2020 – the 25% list
The restaurant grant was a closed grant program which meant that DOR, using sales information, developed the
criteria to invite owners to accept the grant. As we explored the data, DOR expanded eligibility to include any
restaurant (and other entertainment industries) with taxable sales up to 25% more in 2020 when compared to 2019.
The reason is that while some businesses had higher sales in 2020, these businesses also had higher expenses for
their new pandemic business model.

Operational Rule issue
The report discusses a restaurant grant issued to a restaurant that had suffered a fire in the month earlier. The
restaurant reported to DOR staff that they intended to reopen notwithstanding the fire. Our criteria written in the
MOU with DOA stated that to be eligible, among the other criteria, businesses had to have a sales tax account which
was not ceased. In other words, the business had to keep their sales tax account active and current. When we
translated that requirement into an attestation by the business, we reworded the criteria to render it more user-
friendly. The attestation read, in part, that the business "was open and operating." We decided to award the grant, as
the business met the requirement in the MOU for an active sales tax account.

    3. Wisconsin Tomorrow Small Business (WT-SB)
According to the report, 71 WT-SB were reviewed in detail. Of those, 10 were randomly selected, and the
remainder were selected from a targeted list of problematic grants, provided by DOR where applicants may have
answered eligibility questions incorrectly. Of the 71 that were reviewed, LAB determined 20 did not meet the initial
eligibility criteria. We consider three from this list to have been eligible based on adjustments to eligibility criteria.
The three were businesses that started in 2019, so their 2020 revenue was utilized to qualify for the $10,000
minimum revenue threshold. DOR acknowledges that the remaining applicants were awarded grants in error and is
in the process of recovering those grants.

We note that of the grants that were randomly sampled, 100% of those were found to be eligible according to the
initial criteria.
Page 5


               Total Grants       LAB Reviewed                  LAB finds ineligible          DOR concurs with ineligibility
   WT SB
               60,643             71 (10 random/61 targeted)    20 (from the targeted list)   17


    4. Wisconsin Tomorrow Lodging
According to the report, 14 Wisconsin Tomorrow Lodging grants were reviewed in detail. Of those, all were
eligible. We believe that because this was a closed program (pre-selected based on tax records), and because it was
one of the last grants we were tasked with administering. By then, we learned a tremendous amount about
administering grants and were able to apply lessons learned. It was also a much smaller program. Therefore, we
agree with your report that no ineligible grants were awarded under the Wisconsin Tomorrow Lodging program.
                Total Grants      LAB Reviewed                 LAB finds ineligible       DOR concurs with ineligibility
  WT Lodging
                968               14 (10 random/4 targeted)    0                          0

Methodology Limitations
    1) LAB's limited scope review only looked at four of our six programs, yet frames DOR's grant administration
       as two programs when in fact there were four programs with distinct eligibility criteria and administration
       processes. There are important distinctions in which the grants were administered that are helpful in
       assessing the program integrity of each grant. The approach adopted by LAB creates a scenario where
       results are easily comingled across grant programs, and it is difficult to assess the success of each grant
       program individually. It perhaps would have been more edifying to the reader if each grant was reviewed
       separately.
 DOR-Administered Grant Program     Application       DOR-Administered Grant Program            Application
 We're All In – Phase 2             Open              Wisconsin Tomorrow Small Business         Open
 We're All In – Restaurants         Closed            Wisconsin Tomorrow Lodging                Closed

    2) LAB selected only 10 random grants to review in each program, and the remainder selected from a list of
       targeted grants that were flagged as potentially having eligibility issues. This created a situation where you
       had ineligible grants overrepresented in the review. Reminding the reader that the sample was not
       statistically significant to extrapolate conclusions is helpful, but we remain concerned about people
       reviewing this report and having misimpressions.

Conclusion
We agree with the recommendations in the report although we reserve the right to use the adjusted criteria for grant
awards. We understand why this limited scope review was obliged to use the initial written criteria in the MOUs to
review our programs, but we believe the adjustments made were consistent with the intent of the program and the
DOA's direction. If improvements are warranted, they are in our documentation of such adjustments, which we will
seek to do in the future.

The department will continue its work reviewing the grants and will report to the Joint Legislative Audit Committee
on the status of the grant review. Because of space constraints, we created a separate Addendum which has been
provided to LAB and is available upon request and will soon be on our website that addresses the points highlighted
in your report.

Sincerely,



Peter Barca
Secretary
                        STATE OF WISCONSIN
                                                                                                       Joe Chrisman
                        Legislative Audit Bureau                                                        State Auditor




                            22 East Mifflin Street, Suite 500    Main: (608) 266-2818     www.legis.wisconsin.gov/lab
                            Madison, Wisconsin 53703            Hotline: 1-877-FRAUD-17   AskLAB@legis.wisconsin.gov


November 29, 2022



Senator Robert Cowles, Co-chairperson
Joint Legislative Audit Committee
State Capitol
Madison, Wisconsin 53702

Dear Senator Cowles:

To help the Joint Legislative Audit Committee evaluate the Department of Revenue’s (DOR’s)
written response to our audit report, we offer several clarifying comments.

First, DOR disagrees with our audit report’s conclusion that it made a total of 45 We’re All In and
Wisconsin Tomorrow program grants to ineligible recipients because it adjusted the eligibility
requirements for the grants.

Auditors assess state agency performance based on relevant written criteria, such as statutes, contracts,
agreements, and policies. Accordingly, we assessed DOR’s administration of the two programs based
on the written eligibility criteria established for the programs, including the written supplemental
funding agreements signed by DOR and the Department of Administration (DOA). These agreements
specified written eligibility requirements that DOR was required to follow when awarding grants with
the supplemental federal funds provided by DOA. Such written eligibility requirements make eligibility
criteria clear to all, including those small businesses choosing whether to apply for certain grants. Our
audit report accurately identified 45 instances when DOR did not award grants in compliance with
either the written eligibility requirements specified in these agreements or the additional written
eligibility requirements DOR developed.

Second, DOR’s written response indicates our review overrepresented grants that we “targeted,” based
on DOR’s information that indicated the businesses may have been ineligible to receive these grants.

Auditors assess how state agencies award grants using a variety of methodologies, including targeted
reviews of grants that the available information indicates state agencies may have awarded inappropriately.
Accordingly, we chose to focus a portion of our review of 172 grants on areas of identified risk. Given our
chosen methodology, our audit report accurately states that it is not appropriate to extrapolate the results
of our review to all grants that DOR awarded through the two programs.

We hope these comments help you to assess DOR’s written response to our audit report.

Sincerely,



Joe Chrisman
State Auditor

JC/ss


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