U.S. Treasury, CARES Portal instructions: creating an ID.me account (July 2020)
Summary
A July 2020 slide presentation titled CARES Portal Create an ID.me Account. It states that all Payroll Support Program recipients who attempt to log on to the CARES Portal for the first time need to sign up with ID.me through a three-step process of email verification, two-factor authentication verification and identity verification. The slides show two identity verification options: uploading photos of a license or state ID, and virtual in-person identity proofing. They end with the redirect to the CARES Portal landing page and the logon steps, including an authentication code received by phone.
Summary drafted by a model from the document's text below and checked by script against that text before publication. It is a navigation aid, not a reading of what the document proves. Where AI is used
Cite this document
“U.S. Treasury, CARES Portal instructions: creating an ID.me account (July 2020).”
Original at home.treasury.gov. Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/u-s-treasury-cares-portal-instructions-creating-an-id-me-account-july-3f0c55205d/
, SHA-256 8fa2f19dd870ef5984d71fde000abca449e743c1f728ab5c4fd1658df4dd1b4d.Full text
CARES Portal
Create an ID.me Account
July 2020
Introduction
This document outlines the processes associated for credentialing and identity proofing as defined by
NIST SP 800-63 v3, Digital Identity Guidelines, to obtain an ID.me credential. ID.me is a certified
commercial identity provider offering Identity Assurance Level (IAL) 2 and Authentication Assurance
Level (AAL) 2 credential.
All Payroll Support Program recipients who attempt to logon to the CARES Portal for the first
time need to sign up with ID.me through the following three-step process:
Email Verification (Slides 4– 5)
Two Factor Authentication Verification (Slides 6 – 9)
Identity Verification (Slides 10 – 30)
Examples are provided for the following Identity Verification Options
- Option 1: Upload Photos of Your License or State ID (Slides 11 – 20)
- Option 2: Virtual In-Person Identity Proofing (Slides 21 – 31)
Process to logon to CARES Portal once ID.me registration is complete (Slides 33 through 35)
NIST SP 800-63 v3
http://www.nist.gov/nstic/
2
Launch Website & Sign Up for ID.me
► Click the following link:
https://portal.treasury.gov/cares
For best site performance, it is recommended that you use Google Chrome
► Select sign up for an account
Input the email address that you used to submit the PSP application, and create a password
Check Box – Accept terms of service and privacy policy
Select Sign up
3
Email Verification
► ID.me will send an email for verification to the
email account you used to register
ID.me will send a confirmation email with 6
digit code
Once you select Confirm Your Email in your
email, ID.me will verify automatically
Select Continue
Note: Web browser session is suspended
until you respond to the ID.me email
confirmation. The email confirmation link
and code will expire after 15 minutes.
4
Email Verification
► Open the ID.me email and acknowledge the receipt
Below is a example of the email you will receive (left image) with conformation and 6 digit
code
Select Confirm your Email button, you will see the confirmation notice (right image)
You should return to your browser session
5
Two-Factor Authentication
► Select one of the options to setup two-factor
authentication
Text Message or Phone Call (Preferred)
Push Notification
Code Generator Application
FIDO U2F Security Key
Mobile Yubikey
Note: This presentation captures screen
shots for the first option: Text Message or
Phone Call.
6
Two-Factor Authentication: Text Message or Phone Call
► Select Text message
Enter your phone number
Select Text message
Select Continue
Note: Please use your valid mobile phone
number.
7
Two-Factor Authentication: Text Message or Phone Call
► Verify phone number
6 digit verification code generated
automatically
Select Continue
Note: The code will expire after 15
minutes.
8
Two-Factor Authentication: Text Message or Phone Call
► Confirmation
Congratulations! You have enabled
two factor authentication for your
account. Next step is to verify your
identity.
ID.me will send you an email
notification that you enabled two-
factor authentication.
9
Identity Verification
► Choose a verification method
Option 1:
• Upload photos of your license or state ID (Preferred)
» Slides 13-22
• Upload a photo of your passport
• Upload a photo of your passport card
Option 2:
• I don’t live in the United States (International)
» Slides 21-30
Note: You must use an active / valid
license, state ID, or Passport
10
Option 1: Upload Photos of Your License or State ID
► Step 1
Choose how to submit photos
Take a picture with my device
Upload a photo
11
Option 1: Upload Photos of Your License or State ID
► Step 1 (continued)
Enter your phone number
Select Continue
12
Option 1: Upload Photos of Your License or State ID
► Step 1 (continued)
A text message will be sent to your phone
Note: You current web browser session is
suspended until you respond to the action
required.
13
Option 1: Upload Photos of Your License or State ID
► Step 2
ID.me will send a text to your phone
Select the link from your phone to upload the front
and back of your photo ID
14
Option 1: Upload Photos of Your License or State ID
► Step 3
Upload a selfie
Once photo is uploaded, ID.me will verify
automatically
15
Option 1: Upload Photos of Your License or State ID
► Step 3 (continued)
Once you have completed the front and back
license photos and selfie, the following
message is displayed on your phone.
You should return to your browser session
16
Option 1: Upload Photos of Your License or State ID
► Step 3 (continued)
Your browser session indicates the system is
in process of verifying your identity
It may take up to 15 seconds
An additional screen may appear for manual
data input if ID.me cannot verify information
on your license
Note: If ID.me cannot verify your
information from your license, an
additional screen may appear for you to
input your data manually.
17
Option 1: Upload Photos of Your License or State ID
► Step 4
Enter 9 digit Social Security Number
A text will be sent to cell phone number
Select Continue
18
Option 1: Upload Photos of Your License or State ID
► Step 5
Confirm information
Check box – Accept the use of Fair Credit
Reporting Act
Select Continue
Note: Please verify the information listed
19
Option 1: Upload Photos of Your License or State ID
► Step 5 (continued)
Your browser session indicates the system is
in process of verifying your identity
It may take up to 10 seconds
ID.me will send you a Congratulations email
Skip Slide 21 if ID.me completed your identity
verification
Note: If ID.me cannot verify your SSN or
phone number, an additional screen may
appear for you to input your data
manually.
20
Option 1: Upload Photos of Your License or State ID
► If ID.me could not verify your identity:
Select Verify Identify via Video Call
Start Over (Optional)
• Select one of the options to setup two-
factor authentication
» Text Message or Phone Call
(Preferred)
» Push Notification
» Code Generator Application
» FIDO U2F Security Key
» Mobile Yubikey
21
Option 2: How to start a Virtual In-Person Proofing Session
Option A: User initiates Virtual In-Person Option B: User initiates Virtual In-
Identity Proofing by selecting “I don’t live in Person Identity Proofing after one
the United States” unsuccessful online (self-service)
identity proofing attempt
22
Option 2: How to start a Virtual In-Person Proofing Session
► Review the overview of the 3 step identity verification
process
► When you are ready to proceed, select “Get Started”
23
Option 2: How to start a Virtual In-Person Proofing Session
► Confirm that your personal information shown on
the screen is accurate and select Continue
24
Option 2: How to start a Virtual In-Person Proofing Session
► Confirm that the address shown on the screen is
your current or most recent address and select
Continue
25
Option 2: How to start a Virtual In-Person Proofing Session
► You can either upload two (2) Primary IDs or one (1)
Primary and two (2) Secondary IDs as evidence
► In the example shown on this slide, the user chose two
Primary IDs and was prompted to select them via the
dropdown menu at the bottom of the screen
► The user chose the U.S. Passport and Driver’s License,
which we will see on the next screen
Note: You must use an active / valid
license, state ID, or Passport
26
Option 2: How to start a Virtual In-Person Proofing Session
► The user in this example is given the option to
either upload photos of their documents from
their computer or take them directly with their
mobile phone
27
Option 2: How to start a Virtual In-Person Proofing Session
► You will be taken through each step of the
upload process based on the pieces of
identity evidence you select
28
Option 2: How to start a Virtual In-Person Proofing Session
► Enter your mobile phone number, and you
will be texted a link to capture a photo of
yourself (selfie capture)
29
Option 2: How to start a Virtual In-Person Proofing Session
► Once you capture and
successfully upload your selfie,
you will receive a confirmation
screen that prompts you to
return to your original browser
to resume the session
30
Option 2: How to start a Virtual In-Person Proofing Session
► Review your personal information to ensure it is correct and
then select Continue
31
Website Redirect
► Once ID.me identity verification is complete, you will be redirected to the CARES Portal
landing page
32
Logon to CARES Portal
► Sign in with ID.me Account
33
Logon to CARES Portal
► Complete Logon
► Receive authentication code via phone
► Select Continue (left)
► Select Continue (right)
34
Log On
Note: Successful logon (authentication) to CARES Portal
35
File and source
- File
- 4112CompliancePortalReg-DetailedInstructions.pdf
- Size
- 2,136,058 bytes
- SHA-256
- 8fa2f19dd870ef5984d71fde000abca449e743c1f728ab5c4fd1658df4dd1b4d
- Original
- home.treasury.gov