U.S. Department of the Treasury, Homeowner Assistance Fund: "Designating HAF Points of Contact by HAF Account Administrators"
Summary
Treasury instructions for Homeowner Assistance Fund Account Administrators on designating HAF points of contact in Treasury's Portal, dated May 24, 2023 and updated April 21, 2026. Numbered steps cover registering through ID.me or Login.gov, opening the Designation Form, and entering names and contact information for the roles of Account Administrator, Point of Contact for Reporting, Authorized Representative for Reporting and Communications Only. A questions-and-answers section states that Treasury will accept reports or other official communications only when submitted by the Authorized Representative for Reporting or Account Administrator. One individual may be designated for multiple roles, but the Communications Only role cannot be selected along with another role.
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“U.S. Department of the Treasury, Homeowner Assistance Fund: ‘Designating HAF Points of Contact by HAF Account Administrators.’”
Original at home.treasury.gov. Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/u-s-department-of-the-treasury-homeowner-assistance-fund-designating-h-e924e5c99d/
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U.S. DEPARTMENT OF THE TREASURY
Homeowner Assistance Fund:
Designating HAF Points of Contact by HAF Account Administrators
May 24, 2023 (Updated April 21, 2026)
Homeowner Assistance Fund
Designating HAF Points of Contact by
HAF Account Administrators
Designating HAF Points of Contact by HAF Account Administrators
This section provides brief instructions for HAF Account Administrators on accessing Treasury’s
Portal to provide officials’ names and contact information to be designated as your organization’s
points of contact for the HAF award. One person may be designated for multiple roles or multiple
people may be designated to each of the roles. The following pages offer step-by-step guidance.
Note the screens noted below may be subject to change.
Section A: Instructions
Step 1
All users must be registered via ID.me or Login.gov to access Treasury’s Portal. If you have
questions about registering in ID.me or Login.gov, please email us at HAF@treasury.gov.
Step 2
Once you are registered in ID.me or Login.gov, click on the link in the email you received
requesting the POC designations. If you do not have the email link, please email us via
HAF@Treasury.gov and the link will be provided. Otherwise, Treasury’s links are as follows:
• Using Login.gov - https://portal.treasury.gov/compliance
• Using ID.me - https://portal.treasury.gov/cares/s/slt
Step 3
The link will take you to Treasury’s Portal State, Local, and Tribal Support landing page as
shown in Figure 33. Once on that page, click on the Go to Your Reports button at the bottom
left of the screen, as indicated by the red box below.
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Figure 33 State, Local and Tribal Support Landing Page
Step 4
The Go to Your Report button will take you to the Submissions and Compliance page. Once
on that page, click on the three-line navigation icon at the top left of the screen. The red box
indicates the icon.
Figure 34 My Compliance Reports
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Step 5
After clicking on the three-line navigation icon, a drop-down menu will appear on the top left
of the screen, as shown below. Please click on “Account” from the drop-down menu, as
indicated by the red box below.
Figure 35 Account
Step 6
Next, you will see the screen below. Under the “Account Name” heading, click on your
organization’s name (as shown by the red box).
Figure 36 Account Name
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HAF Account Administrators
Step 7
By clicking your organization’s name, Treasury’s Portal will open to allow you to provide
names and contact information on your organization’s designees for the HAF reports, as
shown below. The landing page includes basic information about the designations. Please
see section B for more details about the roles and responsibilities for each of the roles.
Figure 37 Landing Page
Step 8
When you are ready to designate individuals, click on the Certification button on the left
navigation bar, as noted in the red box shown below.
Figure 38 Certification
Step 9
On the “Official Certification of Authorization” screen, enter your name to indicate you are
authorized to submit the names of the designated individuals. Once you enter your name,
click on the Submit button.
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Figure 39 Official Certification of Authorization
Step 10
Next, click on the Designation Form button on the left navigation bar, as noted by the red box
shown below.
Figure 40 Designation Form
Step 11
The Designation Form button will open the “Designation of Account Administrator, Point of
Contact for Reporting, and Authorized Representative for Reporting” screen shown below.
Figure 41 Designation of Account Administrator, Point of Contact of Reporting, and Authorized
Representative for Reporting
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HAF Account Administrators
You can use the Designation Form to enter the names and contact information for each of the
applicable designations for each of your HAF allocations.
The roles for the HAF allocations are displayed as follows:
• HAF – Account Administrator
• HAF – Point of Contact for Reporting
• HAF – Authorized Representative for Reporting
• HAF – Communications Only
The Designation Form screen shows nine data fields for entering the required information
about the designated individual. These include:
• Salutation (optional)
• First Name
• Middle Name (optional)
• Last Name
• Suffix (optional)
• Title
• Phone
• Email
• Name of Entity/Organization (Recipient entity)
Note: The screen will display a list at the bottom of the screen with the names and contact
information of individuals (if any) who have previously been designated for any of the
applicable roles. This list will be important in maintaining and updating your organization’s
designees in the future.
Please note: To remove a contact, remove all roles associated with that contact name and
they will no longer receive communications or have access to the Portal records related to the
HAF award.
a. Designation of the Account Administrator
• Remember, we have temporarily authorized you as the HAF – Account
Administrator. There is no need to re-enter your name and contact information
if you plan to continue in that role.
• If you need to designate someone else as the HAF Account Administrator:
o Find your name at the bottom of the screen.
o Hit the blue Edit button located to the right of your name.
o Enter the name and contact information of the new HAF Account
Administrator.
o Hit the blue Complete button.
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b. Designation of Point of Contact for Reporting and Authorized Representative for
Reporting
• Enter the next designee’s name and contact information.
• After entering the designee’s name and required contact information, select
the Program Role(s) for which they are being designated.
• Once the role is selected, click on the small arrow to the right of the role, which
will move the role to the box on the right.
• Click on the Complete button at the bottom of the screen.
• Follow the same process for each of the remaining designees.
• When you have entered all designations, please press the Complete button.
• As a final step, go to the icon on the upper right of the screen as shown below
to exit the system.
Figure 42 Designation Form
Section B: Questions and Answers
Who is authorized to designate the Account Administrator, the Point of Contact for
Reporting, and the Authorized Representative for Reporting for my organization’s
HAF’s award?
Treasury requests that each HAF participant follow its own decision-making procedures
in making the role designations for each award. Please be sure to have an active Account
Administrator and Authorized Representative registered in Treasury’s Portal at all times.
(One person can have both roles.)
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What is the deadline for making the designation?
Treasury requests that users of Treasury’s Portal make the role designations as soon as
possible to enable your organization to submit the required reports and remain up to date
on communications from Treasury.
What are the responsibilities for each of the designated roles?
Account Administrator for the HAF award maintains the names and contact information
of the designated individuals for HAF reporting. The Account Administrator is also
responsible for working within your organization to determine its designees for the roles
of Point of Contact for Reporting and Authorized Representative for Reporting and
providing their names and contact information via Treasury’s Portal. Finally, the Account
Administrator is responsible for making any changes or updates to the user roles as
needed over the award period. We recommend that the Account Administrator identify an
individual to serve in their place in the event of staff changes. This Account Administrator
may also certify and submit official reports on behalf of the HAF participant.
Authorized Representative for Reporting or ARR is the primary individual responsible
for certifying and submitting official reports on behalf of the HAF participant. Treasury will
accept reports or other official communications only when submitted by the Authorized
Representative for Reporting or Account Administrator. The Authorized Representative
for Reporting is also responsible for communications with Treasury on extension requests
and amendments of previously submitted reports. The official reports may include special
reports, Quarterly or Annual reports, and final reports.
Point of Contact for Reporting is the primary contact for receiving official Treasury
notifications about reporting on the HAF award, including alerts about upcoming reporting,
requirements, and deadlines. The Point of Contact for Reporting is responsible for
completing the HAF reports but does not have the ability to certify and submit official
reports on behalf of the HAF participant unless designated to one of the other reporting
roles.
Communications Only is an optional designation for contacts the HAF Participant wishes
to be included on emails regarding the HAF award, but do not have any permissions to
access Treasury’s Portal to access the reports for the HAF award. This role cannot be
selected along with another role.
May my organization designate one individual for multiple roles?
Yes, an individual may be designated for multiple roles. For example, the individual
designated as the Account Administrator can also be designated as the Authorized
Representative for Reporting or Point of Contact for Reporting. It is also acceptable for an
organization to designate one individual for all of these roles; however, it should also
adhere to any applicable personnel checks and balances rules.
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May my organization designate more than one individual per role?
Yes, you may designate more than one person per role but are encouraged to limit the
number of users assigned to each role.
May my organization change the designations from time to time?
Yes, an organization may make changes and updates to the list of designated individuals
whenever needed.
Must each of the designated individuals register for using Treasury’s Portal?
Yes, everyone designated for any of the roles must register with ID.me or Login.gov before
being given access to Treasury’s Portal. Please contact us at the email address below for
more information and guidance on registering with ID.me or Login.gov. If you are already
registered with ID.me, you do not have to register to Login.gov to access your reports.
How do I remove a former employee from Treasury’s Portal?
To remove a contact, remove all roles associated with that contact name and they will no
longer receive communications or have access to the Portal records related to the HAF
award.
Additional Questions or Additional Assistance?
If you have additional questions about accessing or using Treasury’s Portal to provide the
designees’ names and contact information, please email us at HAF@treasury.gov.
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Homeowner Assistance Fund
Quarterly Report User Guide
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