Treasury, Tribal User Guide
Summary
ID.me tip sheet, copyright 2024 ID.me, Inc., on verifying identity as a Tribal user. It explains that each person may hold only one ID.me account, and that tribal members can verify their identity on a video call using specific tribal documents: Federally-recognized, Tribal-issued IDs, Native American tribal documents or a Canadian Indian and Northern Affairs Card. Documents must be legible and not voided and must display a DOB showing an 18+ age; Tribal IDs without any expiration date are acceptable. Users who cannot sign in can submit a ticket without signing in.
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“Treasury, Tribal User Guide.”
Original at home.treasury.gov. Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/treasury-tribal-user-guide-e5652b85b9/
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Tips for Success:
Verifying as a Tribal User
ID.me provides secure identity verification services. Business
and government agencies work with ID.me to ensure that
the person logging in to your account is really you and not
someone pretending to be you. If this is your first time using ID.me,
you will need to create an account and verify your identity.
Moving forward, you can use your ID.me account to access
hundreds of other websites that offer ID.me as a login option.
One you—One ID.me account
Each person is allowed only one ID.me account. Your
ID.me account is like having just one driver’s license—it’s
all you need. You cannot have multiple accounts
or share your account with a relative or coworker.
If you don’t have a personal email, create one using
your preferred email provider. You can create a free
Gmail account by selecting the Google icon from
the ID.me sign in screen.
You can also use your ID.me account for both personal
and work tasks by adding multiple email addresses
to your account. If you use ID.me for work, you should
link both your work and personal emails to your
account. For tips and steps on setting up your account
for work, visit “Setting up your ID.me account for work” at
the link below:
VERIFIED IDENTITY
https://help.id.me/hc/en-us/articles/19679310213271-
VERIFIED Setting-up-your-ID-me-account-for-work
help.id.me Copyright © 2024 ID.me, Inc.
Using Tribal Documentation
To verify your identity, you’ll need to provide either ✓ Federally-recognized, Tribal-issued
primary documents or a combination of primary photo ID card (primary document)
and secondary documents. If you are a member of ✓ Native American tribal document
a federally recognized American Indian or Alaska (secondary document)
Native tribe, you can verify your identity on a video
✓ Canadian Indian and Northern Affairs Card
call using specific tribal documents, including: (secondary document)
Follow these guidelines for specific document types:
Federally-recognized Native American Canadian Indian
Tribal-issued IDs: Tribal Documents: Documents:
✓ Must have a valid ✓ Must be legible, not blurry, ✓ Must be legible,
expiration date, if present. with all personal information not blurry, with all personal
However, Tribal IDs without displayed information displayed
any expiration date ✓ Cannot be voided: ✓ Cannot be voided:
are acceptable documents cannot have documents cannot have
✓ Must be legible, not blurry, clipped edges, punched clipped edges, punched
with all personal information holes, or have “VOID” written holes, or have “VOID” written
displayed on them on them
✓ Cannot be voided: ✓ Must display a DOB showing ✓ Must display a DOB showing
documents cannot have an 18+ age an 18+ age
clipped edges, punched ✓ Must display the Native ✓ Must show front and back
holes, or have “VOID” written American tribe name of document
on them
✓ Must show front of document
✓ Must display a DOB showing
an 18+ age
✓ Must show front and back
of document
Verifying your identity with Self-Service
If you have a valid US driver’s license, state ID, passport or passport card, you can verify your identity using Self-Service.
This guided process is the fastest and most popular way to verify your identity. During the Self-Service process, you’ll be
asked to upload documents, submit a video selfie, and enter your Social Security number and address.
To verify with Self-Service, you will need to take and submit a live video selfie. Here are some tips for taking a good selfie:
Avoid Glare Set up lighting
If you notice glare, step back Whether it’s natural light or from
from the light source. a lamp, for example, make sure
the light is in front of you.
Don’t hide your face Position the camera
Avoid clothing, like hats, Hold the camera directly
scarves, masks, or anything in front of your face, about
else that can hide your face. a foot away.
It’s a selfie! Check your background
Make sure no one else is in view. Stand in front of a simple, plain
background, if possible.
help.id.me Copyright © 2024 ID.me, Inc.
Verifying your identity on a Video Call
To verify your identity using approved Tribal documents,
you’ll need to verify on a video call with an ID.me Video Chat Agent.
To route to a video call, select any of the following links when prompted:
✓ I don’t have any of the documents listed above
✓ I don’t live in the United States
✓ I don’t have a US phone number
✓ I don’t have a US address
✓ I don’t have a Social Security number
Video Call Tips
Send your Documents
Use these tips when taking photos of your documents.
Do take your photo Don’t crop
straight on, and not the corners or edges
at an angle of your document
U SA
WASHINGTON, DC DL
DRIVER LICENSE DLN EXP
Do place
123456 07/02/2025
Don’t
FAMILY NAME GIVEN NAME
Ikayur Willow
ADDRESS
your document on
cover information
123 MAIN STREET SW
WASHINGTON, DC 20024
Willow Ikayur
SEX
F
HGT
5’4”
WGT
160
EYES
BRW
DOB
06/12/1989
a dark surface
Do match
the orientation Don’t take or submit
of the document blurry photos
Get camera-ready Here’s how to hold your smartphone
so the Video Chat Agent can see your documents.
Before you verify, check the audio and video settings If you cannot see yourself on the video call,
on your device. Make sure the agent will be able ask the Video Chat Agent for direction.
to hear and see you when you join the video call.
Have a strong and reliable internet connection.
To verify your identity, the agent will need
your consent to be recorded on the video call.
REMEMBER! You’ll need to have the original
copies of each of your documents. The agent ⏻
can’t verify your identity if you show them copies.
help.id.me Copyright © 2024 ID.me, Inc.
While you wait No time to wait?
Wait times for a Video Chat Agent can vary. The By scheduling appointments with a Video Chat Agent
estimated wait time displays after you upload your (also known as Trusted Referees), you can finish verifying
identity documents for review. your identity at a time that’s convenient for you—instead
of waiting in line for the next available video call.
This option is only available after you have uploaded
Pro Tips your documents.
✓ Wait times tend to be the shortest between 9:00 PM NOTE! For steps to verify, visit “Verifying your identity on a
to 9:00 AM Pacific Time video call” at the link below:
✓ Keep your device active and nearby: If it locks
https://help.id.me/hc/en-us/articles/360052242853
or shuts off you may lose your spot in line. Refresh
your screen often to ensure your session is active
and to see the most current estimated wait time
✓ Keep your documents handy
✓ Confirm availability when prompted
Verifying your identity in-person
ID.me works with select government agencies to provide in-person verification. With in-person verification,
you’ll begin the process by booking an appointment. After you book an appointment, you’ll take your identity
documents and “Registration Code” to an Identity Network Location on the day and time of your appointment
or at your convenience, if you choose the walk-in option. ID.me is constantly working to expand in-person alternatives
across the country. Check with your agency to see if in-person verification is available.
For steps to verify, visit “Verifying your identity in person” at the link below:
https://help.id.me/hc/en-us/articles/4410262468887-Verifying-your-identity-in-person
Email Support
You can go to the ID.me Contact Support page 24/7 to
create a ticket for our Support Team at the link below:
https://help.id.me/hc/en-us/p/contact_support
There are two ways to email ID.me Support:
1) Sign in and submit a ticket
Select Submit a ticket, sign in. Signing in allows our
agents to quickly identify your account and helps keep
your account secure.
2) Submit a ticket without signing in
If you cannot sign in to your ID.me account or don’t have
an account, select Submit a ticket without signing in.
Fill out the support form with as much detail as possible
including the organization you are trying to access and
the issue you are having. This allows us to respond with
the best guidance on next steps.
help.id.me Copyright © 2024 ID.me, Inc.
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