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Treasury, Treasury SLFRF programme page

Summary

Treasury instructions for State, Local and Tribal governments on creating an ID.me account to sign in to the SLT Portal, marked v0.4, April 16, 2021. A one-page sheet sets out a three-step process (verify your email, set up two-factor authentication, verify your identity with an official photo ID). Treasury expects this to take about 10 minutes for most people, and the sheet says the process does not require a credit check. The longer guide explains that ID.me is a certified commercial identity provider offering Identity Assurance Level (IAL) 2 and Authentication Assurance Level (AAL) 2 credentials under NIST SP 800-63 v3, Digital Identity Guidelines. The guide also walks through account creation, verification by video selfie or video call, and frequently asked questions.

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“Treasury, Treasury SLFRF programme page.” Original at home.treasury.gov. Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/treasury-treasury-slfrf-programme-page-70dc4426fe/, SHA-256 96168eed2e33a410a384ceb5873ce3d7d12404d7bd9fb3317387183d7011143c.

Full text

          Getting Started in                                   Verifying your identity
                                                               with ID.me to meet your
          the SLT Portal                                       requirements



Creating a certified digital identity
Thank you for your participation in the State, Local, and Tribal              For More Information
Governments Support Programs.                                                 While the ID.me site
                                                                              has excellent
In order to more efficiently and transparently meet the terms and             instructions on
conditions, all participants must have certified digital identity.            creating and validating
There is a three-step process to receive verified credentials from            your digital identity,
                                                                              some participants may
our certified identity provider (ID.me). We expect the entire process
                                                                              want step-by-step
will take about 10 minutes for most people.                                   instructions with
To get started, visit https://portal.treasury.gov/cares/s/slt, click on       screen shots. These
                                                                              detailed instructions
create an account, and follow the instructions.                               are available here:
                                                                              https://home.treasury.g
                                                                              ov/policy-
STEP                       NOTES
                                                                              issues/coronavirus/assis
                                                                              tance-for-state-local-
Step 1:                    Use same email address from your SLT               and-tribal-governments
Verify your email          Portal welcome email.
                                                                              The requirements for
Step 2:                                                                       CARES Act
                           For this step we recommend using a cell            credentials are defined
Set up two-factor                                                             by NIST SP 800-63 v3
                           phone, but other options are available.
authentication                                                                (Digital Identity
                                                                              Guidelines). ID.me is a
                         For this step you’ll need an official photo ID.      certified commercial
Step 3:                  We recommend using a device with a                   identity provider
Verify your              camera where available, but identity                 offering Identity
identity                 verification calls are also available at no          Assurance Level (IAL)
                         cost to you.                                         2 and Authentication
Throughout this process, your information will remain completely              Assurance Level
secure. The process does not require a credit check.                          (AAL) 2 credentials.
                                                                              No Personally
When you’ve finished, you’ll get a confirmation email that means you          Identifiable Information
can now log in to the SLT Portal with your new ID.me account. The             will be retained by
                                                                              ID.me.
CARES Portal works best with Google Chrome.
If you have questions about using ID.me to establish your                     For additional
                                                                              information on
credentials, please contact ID.me support at https://help.id.me/. For
                                                                              verifying your
assistance with technical issues with SLT Portal, please contact us           information with
at covidreliefitsupport@treasury.gov . We appreciate your timely              ID.me, navigate to the
action to fulfill these requirements.                                         ID.me + Treasury
                                                                              support page.
                                                                                                        v0.4
                                                                                             April 16, 2021
    SLT Portal
Create an ID.me Account
       April 2021
Introduction
This document outlines the processes associated for credentialing and identity proofing as defined by
NIST SP 800-63 v3, Digital Identity Guidelines, to obtain an ID.me credential. ID.me is a certified
commercial identity provider offering Identity Assurance Level (IAL) 2 and Authentication Assurance
Level (AAL) 2 credential.

 All recipients who attempt to logon to the Treasury COVID-19 Relief Hub for the first time need
  to sign up with ID.me through the following three-step process:
    Email Confirmation (Slides 4 - 5)
    Two Factor Authentication Verification (Slides 6 – 9)
    Identity Verification (Slides 10 – 32)
           Examples are provided for the following Identity Verification Options
                - Option 1: Upload Photos of Your License or State ID (Slides 10 – 20)
                - Option 2: Virtual In-Person Identity Proofing (Slides 21 – 32)
 Process to logon to Treasury COVID-19 Relief Hub once ID.me registration is complete (Slides 33
  through 35)
 Additional Resources (Slide 36)
 NIST SP 800-63 v3
        http://www.nist.gov/nstic/



                                                  2
Launch Website & Sign Up for ID.me
►   Click the following link:
      https://portal.treasury.gov/cares/s/slt
      For best site performance, it is recommended that you use Google Chrome
►   Select create an ID.me account
      Input the email address and create a password
      Check Box – Accept terms of service and privacy policy
      Select Create an ID.me account




                                               3
Email Confirmation
►   ID.me will send a confirmation email to the email
    account you used to register
       ID.me will send a confirmation email with 6
        digit code
       Once you select Confirm Your Email in your
        email, ID.me will verify automatically
       Select Continue




    Note: Web browser session is suspended
    until you respond to the ID.me email
    confirmation. The email confirmation link
    and code will expire after 15 minutes.




                                                 4
Email Confirmation
►   Open the ID.me email and acknowledge the receipt
      Below is a example of the email you will receive (left image) with conformation and 6 digit
        code
      Select Confirm your Email button, you will see the confirmation notice (right image)
      You should return to your initial session with the browser that prompted you enter the 6
        digit code




                                                 5
Two-Factor Authentication
►   Select one of the options to setup multi-factor
    authentication options
      Text Message or Phone Call (Preferred)
      Push Notification
      Code Generator Application
      FIDO U2F Security Key
      Mobile Yubikey




    Note: This presentation captures screen
    shots for the first option: Text Message or
    Phone Call.




                                                  6
Two-Factor Authentication: Text Message or Phone Call
►   Select Text message
      Enter your phone number
      Select Text message
      Select Continue




    Note: Please use your valid mobile phone
    number.




                                               7
Two-Factor Authentication: Text Message or Phone Call
►   Verify phone number
      6 digit verification code generated
         automatically
      Select Continue




    Note: The code will expire after 15
    minutes.




                                             8
Multi-Factor Authentication: Text Message or Phone Call
►   Confirmation

                                    Congratulations! You have enabled
                                    multi-factor authentication for your
                                    account. Next step is to verify your
                                    identity.

                                    ID.me will send you an email
                                    notification that you enabled multi-
                                    factor authentication.




                                9
Identity Verification
►   Choose a verification method
      Option 1:
          • Upload photos of your license or state ID (Preferred)
                » Slides 11-21
          • Upload a photo of your passport
          • Upload a photo of your passport card
      Option 2:
          • I don’t live in the United States (International)
                » Slides 21-30




    Note: You must use an active / valid
    license, state ID, or Passport




                                                10
Option 1: Upload Photos of Your License or State ID
►   Step 1
      Choose how to submit photos
           • Take a picture with my device
           • Upload a photo




    Note: This presentation captures screen
    shots for the first option: Take a picture
    with my device.




                                                 11
Option 1: Upload Photos of Your License or State ID
►   Step 1 (continued)
      Enter your phone number
      Select Continue




                                 12
Option 1: Upload Photos of Your License or State ID
►   Step 1 (continued)
      A text message will be sent to your phone




    Note: You current web browser session is
    suspended until you respond to the action
    required.




                                                13
Option 1: Upload Photos of Your License or State ID
►   Step 2
      ID.me will send a text to your phone
      Select the link from your phone to upload the front
         and back of your photo ID




                                               14
Option 1: Upload Photos of Your License or State ID
►   Step 3
      Consent to ID.me capturing biometric
         information
      Select upload a video selfie
      Follow the instructions carefully to take the video
         selfie




    For more information on how to upload a
    video selfie, please reference this help
    article or this user guide.




                                                 15
Option 1: Upload Photos of Your License or State ID
►   Step 3 (continued)
      Once you have completed the front and back
         license photos and video selfie, the following
         message is displayed on your phone.
      You should return to your browser session




                                                  16
Option 1: Upload Photos of Your License or State ID
►   Step 3 (continued)
      Your browser session indicates the system is
         in process of verifying your identity
      It may take up to 15 seconds
      An additional screen may appear for manual
         data input if ID.me cannot verify information
         on your license




    Note: If ID.me cannot verify your
    information from your license, an
    additional screen may appear for you to
    input your data manually.




                                                  17
Option 1: Upload Photos of Your License or State ID
►   Step 4
      Enter 9 digit Social Security Number
      A text will be sent to cell phone number
      Select Continue




                                                  18
Option 1: Upload Photos of Your License or State ID
►   Step 5
      Confirm information
      Check box – Accept the use of Fair Credit
         Reporting Act
      Select Continue




    Note: Please verify the information listed




                                                 19
Option 1: Upload Photos of Your License or State ID
►   Step 5 (continued)
      Your browser session indicates the system is
         in process of verifying your identity
      Consent to sharing your information with the
         Department of Treasury
      ID.me will send you a Congratulations email
      Skip to Slide 36 if ID.me completed your
         identity verification


                                                      Department if Treasury




    Note: If ID.me cannot verify your SSN or
    phone number, an additional screen may
    appear for you to input your data
    manually.
                                               20
Option 1: Upload Photos of Your License or State ID
►   If ID.me could not verify your identity:
       Select Verify Identify via Video Call
       Start Over (Optional)
           • Select one of the options to setup two-
              factor authentication
                 » Text Message or Phone Call
                    (Preferred)
                 » Push Notification
                 » Code Generator Application
                 » FIDO U2F Security Key
                 » Mobile Yubikey




                                                21
Option 2: How to start a Virtual In-Person Proofing Session
Option A: User initiates Virtual In-Person             Option B: User initiates Virtual In-
Identity Proofing by selecting “I don’t live in        Person Identity Proofing after one
the United States”                                     unsuccessful online (self-service)
                                                       identity proofing attempt




                                                  22
Option 2: How to start a Virtual In-Person Proofing Session
►   Review the overview of the 3 step identity verification
    process
►   When you are ready to proceed, select “Get Started”




                                                  23
Option 2: How to start a Virtual In-Person Proofing Session
►   Confirm that your personal information shown on
    the screen is accurate and select Continue




                                               24
Option 2: How to start a Virtual In-Person Proofing Session
►   Confirm that the address shown on the screen is
    your current or most recent address and select
    Continue




                                                25
Option 2: How to start a Virtual In-Person Proofing Session
►   You can either upload two (2) Primary IDs or one (1)
    Primary and two (2) Secondary IDs as evidence
►   In the example shown on this slide, the user chose two
    Primary IDs and was prompted to select them via the
    dropdown menu at the bottom of the screen
►   The user chose the U.S. Passport and Driver’s License,
    which we will see on the next screen




    Note: You must use an active / valid
    license, state ID, or Passport




                                                26
Option 2: How to start a Virtual In-Person Proofing Session
►   The user in this example is given the option to
    either upload photos of their documents from
    their computer or take them directly with their
    mobile phone




                                                 27
Option 2: How to start a Virtual In-Person Proofing Session
►   You will be taken through each step of the
    upload process based on the pieces of
    identity evidence you select




                                                 28
Option 2: How to start a Virtual In-Person Proofing Session
►   Enter your mobile phone number, and you
    will be texted a link to capture a photo of
    yourself (selfie capture)




                                                  29
Option 2: How to start a Virtual In-Person Proofing Session
►   Once you capture and
    successfully upload your selfie,
    you will receive a confirmation
    screen that prompts you to
    return to your original browser
    to resume the session




                                       30
Option 2: How to start a Virtual In-Person Proofing Session
►   Review your personal information to ensure it is correct and
    then select Continue




                                                 31
Website Redirect
►   Once ID.me identity verification is complete, you will be redirected to the SLT Application
    Portal landing page




                                                  32
Logon to SLT Portal
►   Sign in with ID.me Account




                                 33
Logon to SLT Portal
►   Complete Logon
     ► Receive authentication code via phone

     ► Select Continue (left)

     ► Select Continue (right)




                                               34
Log On




 Note: Successful logon (authentication) to SLT Portal
                                                 35
Additional Resources
For assistance with technical issues with SLT Portal, please contact covidreliefitsupport@treasury.gov

For additional information on verifying your information with ID.me, navigate to the ID.me + Treasury
support page. Some helpful articles and user guides are linked below.
 Help Articles:
      –    Can I use Native American / Tribal documents as a form of evidence for identity verification?
      –    How do I verify my identity to access my Treasury account?
      –    How do I take and submit a selfie or video selfie?
      –    How do I 'upgrade my credential' with a video selfie?
 User Guides:
      –    How to verify your identity
      –    How to take a video selfie
      –    How to verify your identity on a video call




Frequently Asked Questions                                Answer
How do I contact ID.me for assistance?                    Please navigate to help.id.me to interact with ID.me’s virtual
                                                          assistant (on the lower right) or to submit a help request. ID.me’s
                                                          support team is available 24 hours a day, 7 days a week and will
                                                          respond to your question as soon as possible.

                                                           36


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