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ECIP Portal: How to Create an ID.me Account (May 2024)

Summary

A slide guide titled "ECIP PORTAL How to Create an ID.me Account," dated May 2024, describing credentialing and identity proofing under NIST SP 800-63 v3 to obtain an ID.me credential. It describes a three-step process of email verification, two-factor authentication and identity verification, with screen-by-screen instructions. Identity verification options are uploading photos of a license or state ID with a selfie, or virtual in-person identity proofing using uploaded identity documents. The guide ends with signing in to the ECIP Application Portal with the ID.me account.

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Cite this document

“ECIP Portal: How to Create an ID.me Account (May 2024).” Original at home.treasury.gov. Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/treas-ecip-application-portal-id-me-detailed-instructions-d177884a79/, SHA-256 39f3dd2645950ca4af2b3a084ef253a4447385a65130c5556af2c58b6e954203.

Full text

ECIP PORTAL
How to Create an ID.me Account
          May 2024



              1
Introduction
This document outlines the processes associated for credentialing and identity proofing as defined by
NIST SP 800-63 v3, Digital Identity Guidelines, to obtain an ID.me credential. ID.me is a certified
commercial identity provider offering Identity Assurance Level (IAL) 2 and Authentication Assurance
Level (AAL) 2 credential.

 All Payroll Support Program recipients who attempt to logon to the CARES Portal for the first
  time need to sign up with ID.me through the following three-step process:
     Email Verification (Slides 4– 5)
     Two Factor Authentication Verification (Slides 6 – 9)
     Identity Verification (Slides 10 – 30)
          Examples are provided for the following Identity Verification Options
                - Option 1: Upload Photos of Your License or State ID (Slides 11 – 21)
                - Option 2: Virtual In-Person Identity Proofing (Slides 22 – 31)
 Process to logon to CARES Portal once ID.me registration is complete (Slides 33 through 35)
 NIST SP 800-63 v3
        http://www.nist.gov/nstic/




                                                   2
Launch Website & Sign Up for ID.me

  (For best site performance, it is recommended that you use Google Chrome)


    Some users may need to click on the ID.me button on the CAIA screen to get to the ID.me login
     page before signing up with for ID.me.




                                               3
Launch Website & Sign Up for ID.me
 ►   Select create an ID.me account
       Input the email address and create a password
       Check Box – Accept terms of service and privacy policy
       Select Create an ID.me account




                                                 4
    Email Verification
►    ID.me will send an email for verification to the
     email account you used to register.
         ID.me will send a confirmation email with 6
            digit code.
         Once you select Confirm Your Email in your
            email, ID.me will verify automatically.
         Select Continue.




      Note: Web browser session is suspended
      until you respond to the ID.me email
      confirmation. The email confirmation link
      and code will expire after 15 minutes.




                                                   5
Email Verification
►   Open the ID.me email and acknowledge the receipt.
      Below is a example of the email you will receive (left image) with conformation and 6 digit
        code.
      Select Confirm your Email button, you will see the confirmation notice (right image).
      You should return to your browser session.




                                                  6
Two-Factor Authentication
►   Select one of the options to setup two-factor
    authentication.
      Text Message or Phone Call (Preferred)
      Push Notification
      Code Generator Application
      FIDO U2F Security Key
      Mobile Yubikey




    Note: This presentation captures screen
    shots for the first option: Text Message or
    Phone Call.




                                                    7
Two-Factor Authentication: Text Message or Phone Call
►   Select Text message
      Enter your phone number
      Select Text message
      Select Continue




    Note: Please use your valid mobile phone
    number.




                                               8
Two-Factor Authentication: Text Message or Phone Call
►   Verify phone number
      6 digit verification code generated
         automatically.
      Select Continue




    Note: The code will expire after 15
    minutes.




                                             9
Two-Factor Authentication: Text Message or Phone Call
►   Confirmation

                                    Congratulations! You have enabled
                                    two factor authentication for your
                                    account. Next step is to verify your
                                    identity.

                                    ID.me will send you an email
                                    notification that you enabled two-
                                    factor authentication.




                               10
Identity Verification
►   Choose a verification method
      Option 1:
          • Upload photos of your license or state ID (Preferred)
                » Slides 13-22
          • Upload a photo of your passport
          • Upload a photo of your passport card
      Option 2:
          • I don’t live in the United States (International)
                » Slides 21-30




    Note: You must use an active / valid
    license, state ID, or Passport.




                                                 11
Option 1: Upload Photos of Your License or State ID
►   Step 1
      Choose how to submit photos.
      Take a picture with my device.
      Upload a photo.




                                        12
Option 1: Upload Photos of Your License or State ID
►   Step 1 (continued)
      Enter your phone number.
      Select Continue.




                                  13
Option 1: Upload Photos of Your License or State ID
►   Step 1 (continued)
      A text message will be sent to your phone.




    Note: Your current web browser session
    is suspended until you respond to the
    action required.




                                                14
Option 1: Upload Photos of Your License or State ID
►   Step 2
      ID.me will send a text to your phone.
      Select the link from your phone to upload the front
         and back of your photo ID.




                                                15
Option 1: Upload Photos of Your License or State ID
►   Step 3
      Upload a selfie.
      Once photo is uploaded, ID.me will verify
         automatically.




                                                   16
Option 1: Upload Photos of Your License or State ID
►   Step 3 (continued)
      Once you have completed the front and back
         license photos and selfie, the following
         message is displayed on your phone.
      You should return to your browser session.




                                             17
Option 1: Upload Photos of Your License or State ID
►   Step 3 (continued)
      Your browser session indicates the system is
         in process of verifying your identity.
      It may take up to 15 seconds.
      An additional screen may appear for manual
         data input if ID.me cannot verify information
         on your license.




    Note: If ID.me cannot verify your
    information from your license, an
    additional screen may appear for you to
    input your data manually.




                                                  18
Option 1: Upload Photos of Your License or State ID




 ► Step 4

     Enter 9 digit Social Security Number.
     A text will be sent to cell phone number.
     Select Continue.


                                                  19
Option 1: Upload Photos of Your License or State ID




   Note: Please verify the information listed.




                                                 20
Option 1: Upload Photos of Your License or State ID
►   Step 5 (continued)
      Your browser session indicates the system is
         in process of verifying your identity.
      It may take up to 10 seconds.
      ID.me will send you a Congratulations email.
      Skip Slide 21 if ID.me completed your identity
         verification.




    Note: If ID.me cannot verify your SSN or
    phone number, an additional screen may
    appear for you to input your data
    manually.




                                                 21
Option 1: Upload Photos of Your License or State ID
►   If ID.me could not verify your identity:
       Select Verify Identify via Video Call.
       Start Over (Optional)
           • Select one of the options to setup two-
              factor authentication.
                » Text Message or Phone Call
                  (Preferred)
                » Push Notification
                » Code Generator Application
                » FIDO U2F Security Key
                » Mobile Yubikey




                                                 22
Option 2: How to start a Virtual In-Person Proofing Session
Option A: User initiates Virtual In-Person             Option B: User initiates Virtual In-
Identity Proofing by selecting “I don’t live in        Person Identity Proofing after one
the United States”                                     unsuccessful online (self-service)
                                                       identity proofing attempt




                                                  23
Option 2: How to start a Virtual In-Person Proofing Session




                         When you are ready to proceed, select “Get Started”


                                     24
Option 2: How to start a Virtual In-Person Proofing Session



►   Confirm that your personal information shown on
    the screen is accurate and select Continue.




                                                25
Option 2: How to start a Virtual In-Person Proofing Session
►   Confirm that the address shown on the screen is
    your current or most recent address and select
    Continue.




                                                26
Option 2: How to start a Virtual In-Person Proofing Session
►   You can either upload two (2) Primary IDs or one (1)
    Primary and two (2) Secondary IDs as evidence.
►   In the example shown on this slide, the user chose two
    Primary IDs and was prompted to select them via the
    dropdown menu at the bottom of the screen.
►   The user chose the U.S. Passport and Driver’s License,
    which we will see on the next screen.




    Note: You must use an active / valid
    license, state ID, or Passport.




                                                 27
Option 2: How to start a Virtual In-Person Proofing Session
►   The user in this example is given the option to
    either upload photos of their documents from
    their computer or take them directly with their
    mobile phone.




                                                  28
Option 2: How to start a Virtual In-Person Proofing Session
►   You will be taken through each step of the
    upload process based on the pieces of
    identity evidence you select.




                                                 29
Option 2: How to start a Virtual In-Person Proofing Session
►   Enter your mobile phone number, and you
    will be texted a link to capture a photo of
    yourself (selfie capture).




                                                  30
Option 2: How to start a Virtual In-Person Proofing Session
►   Once you capture and
    successfully upload your selfie,
    you will receive a confirmation
    screen that prompts you to
    return to your original browser
    to resume the session.




                                       31
Option 2: How to start a Virtual In-Person Proofing Session
►   Review your personal information to ensure it is correct and
    then select Continue.




                                                  32
Website Redirect
►   Once ID.me identity verification is complete, you will be redirected to the ECIP Application
    Portal landing page.




                                                   33
Logon to ECIP Portal
►   Sign in with ID.me Account.




                                  34
Logon to ECIP Portal
►   Complete Logon
     ► Receive authentication code via phone

     ► Select Continue (left)

     ► Select Continue (right)




                                               35
Log On




 Note: Successful logon (authentication) to ECIP Portal.
                                                   36


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