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Taxpayer First Act

Summary

The IRS's Taxpayer First Act page says the Taxpayer First Act Report to Congress directed the IRS to formulate recommendations to reimagine the taxpayer experience, enhance employee training and restructure the IRS to increase collaboration and innovation, and that in April 2023 the IRS incorporated this work into the Inflation Reduction Act Strategic Operating Plan. The page links the full report and fact sheets on the Taxpayer Experience, Training and Organizational Redesign strategies.

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Taxpayer First Act

The Taxpayer First Act Report to Congress directed the IRS to formulate recommendations to reimagine the taxpayer experience, enhance employee training and restructure the IRS to increase collaboration and innovation. In April 2023 we incorporated this work into the Inflation Reduction Act Strategic Operating Plan .

Reimagining the IRS to put taxpayers first

Report to Congress (full version) PDF Read the full TFA Report to Congress

Reports to Congress fact sheets:

Resources and Guidance Links to related materials, all TFA provisions

IRS sends Taxpayer First Act Report to Congress For our friends in the press

Taxpayer Experience Strategy

Improving the delivery of services to diverse taxpayers

Training Strategy

Improving employee training to deliver excellent service

Organizational Redesign Strategy

Pursuing efficient and effective tax administration

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