Shuttered Venue Operators Grant: Post-Application Frequently Asked Questions, May 11, 2021
Summary
Post-application frequently asked questions on the Shuttered Venue Operators Grant (SVOG) program, dated May 11, 2021. The document explains that the program was established in Section 324 of the Economic Aid to Hard-Hit Small Businesses, Nonprofits and Venues Act, signed into law on Dec. 27, 2020 as part of H.R. 133 (Public Law No: 116-260), and that Section 324 was amended by Section 5005 of the American Rescue Plan Act (Public Law No.: 117-2), signed March 11, 2021. The questions cover the period after an application is submitted and before the applicant hears back.
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Shuttered Venue Operators Grants
Frequently Asked Questions | May 11, 2021
The Shuttered Venue Operators Grant (SVOG) program was established in Section 324 of the Economic
Aid to Hard-Hit Small Businesses, Nonprofits and Venues Act (Economic Aid Act) signed into law on Dec.
27, 2020, as part of H.R. 133 Consolidated Appropriations Act, 2021 (Public Law No: 116-260). Section 324
of the Economic Aid Act was amended by Section 5005 of the American Rescue Plan Act (Public Law No.:
117-2) signed into law on March 11, 2021.
This list of Frequently Asked Questions (FAQs) answers common questions about SVOG program for
the period of time after you have submitted an application and before you have heard back from the SBA.
Q&A for After Application Submittal and Before Award
Notification
General
1. When will SBA begin making grant award decisions?
Late May.
2. When will I hear about my grant?
It depends on your statutory priority level. The SBA is processing applications by the priority
periods established by the Economic Aid Act. During the first 14 days, the SBA will only award
grants to applicants who suffered 90% or greater revenue loss from 2019 to 2020. The next 14
days, the SBA will only award grants to applicants who suffered 70% or greater revenue loss from
2019 to 2020. After the initial 28 days, the SBA will award grants to all eligible applicants.
3. I submitted my application. Will I get any status updates as my application moves through
the application process?
Once your application is submitted, you may receive email status updates for three reasons:
• There is an issue with your SVOG-specific IRS Form 4506-T, and you have an opportunity
to resolve the issue.
• There is an issue with your application based on the Department of Treasury Do Not Pay
(DNP) program, and you have an opportunity to resolve the issue.
• An award decision.
4. How will I know if I’ve been approved or declined?
You will receive a notice of an application status change via email. The email will be sent to the
email address that you used to establish your SVOG portal account.
5. I received an email that says there was an update to my grant application status. What do I
do?
Click the link in the email and login. Navigate to your application and click the “Funding Request
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Name” to open your application. There will be a status update on the top left of the page. If you
have “Action Items” located at the top right of your page, click there and follow the instructions
provided. Note that some actions are time-sensitive.
6. When will SBA make SVOG program data available?
SBA will provide program data at https://www.sba.gov/svogrant.
7. Who can I call for help completing my application?
The Office of Disaster Assistance Customer Service Center (1-800-659-2955) is available Monday
through Friday, 8 am to 11 pm ET and can direct you to information in the FAQs and online related
to your question. For more in-depth assistance, contact SBA resource partners. You can find
support in your area by visiting https://www.sba.gov/local-assistance/.
8. I want to apply or the Restaurant Revitalization Fund (RRF), but I already submitted an
application for SVOG. Can I withdraw my SVOG application?
No.
Application Holds
1. I received a SVOG status update email, logged in, and see that my application is on hold
because my name or my entity’s name is on the Department of Treasury’s Do Not Pay (DNP)
List. What do I do?
Visit Do Not Pay - Privacy Program (treasury.gov). (see Data Correction Process)
2. How long do I have to clear up the DNP hold?
30 calendar days from the SVOG status change notification email.
3. Will SBA check DNP after 30 days or is there a way for me to demonstrate that I have
resolved the issue?
You will receive an email with instructions for uploading documents to the SVOG portal. The
documents must show that the DNP issue is resolved and must be received within 30 days of
receiving the email.
4. I received a SVOG status update email, logged in, and see that my application is on hold
because my 4506-T can’t be processed. What do I do?
Reference the SVOG-specific 4506-T form and instructions
at https://www.sba.gov/svogrant to complete the form properly and upload via your SVOG
account.
5. How long do I have to submit my updated SVOG 4506-T?
Three calendar days from the date on the SVOG status change notification email.
6. Is there a resource available to help me correct the 4506-T?
Please see the instructions at https://www.sba.gov/svogrant. You may also connect with an SBA
resource partner, such as a SCORE business mentor, Small Business Development Center,
Women’s Business Center, or Veterans Business Outreach Center. To locate SBA resource
partners in your area, please go to https://www.sba.gov/local-assistance/.
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