SBA official bio — John Miller, Deputy Associate Administrator, Office of Capital Access

Summary

SBA biography of John Miller, Deputy Associate Administrator for the Office of Capital Access (OCA). He leads policy, technology, operations and risk management for SBA's Capital Access lending and surety programs, including the 7(a) Business Loan Guaranty Program, the 504 Certified Development Company Loan Program, the Microloan Program and the Surety Bond Guaranty Program. In July 2022 his portfolio expanded to SBA disaster lending, including the Physical Home and Business Disaster Loan, Economic Injury Disaster Loan (EIDL) and Military Reservist EIDL programs, along with the disaster human resources and administrative offices. He was previously director of national operations for SBA's business loan programs, joined the SBA in 1999 in the Seattle District Office, and before that was a financial analyst at the Federal Deposit Insurance Corp.

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John Miller

Deputy Associate Administrator

Office of Capital Access

John Miller serves as Deputy Associate Administrator for the Office of Capital Access (OCA). Reporting to the Associate Administrator for OCA, John leads the policy, technology, operations and risk management for SBA’s Capital Access small business lending and surety programs, including the 7(a) Business Loan Guaranty Program, the 504 Certified Development Company Loan Program, the Microloan Program, and the Surety Bond Guaranty Program.

In July 2022, John’s portfolio expanded to include SBA disaster lending, including the policy, technology, operations and risk management for the Physical Home and Business Disaster Loan, Economic Injury Disaster Loan (EIDL), and the Military Reservist EIDL programs. The SBA disaster loan program is the Agency’s only direct loan program and only program not limited to small businesses. These low-interest disaster loans provide timely and affordable assistance to homeowners, renters, businesses, and nonprofits recovering from a declared disaster event. OCA administers all aspects of the disaster lending program from loan origination, closing and disbursement to servicing. In addition to the lending program, John also oversees the full-service human resources and administrative offices that provide critical support to SBA’s disaster assistance mission. The disaster human resources team is responsible for surge staffing of all disaster lending and emergency field response teams, and recruiting, benefits and employee relations for disaster employees. The disaster administrative services team provides full travel and logistics services year-round in support of SBA’s disaster response activities. SBA coordinates with the Federal Emergency Management Agency (FEMA), and other federal partners, to ensure a whole-of-government response to disasters.

Previously, Miller served as the director of national operations for SBA’s business loan programs and was responsible for the SBA's loan processing centers and loan portfolio management. He joined the SBA in 1999 in the Seattle District Office. Prior to that, Miller served at the Federal Deposit Insurance Corp. as a financial analyst in Irvine, California and San Antonio, Texas.

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