Rocket Loans specific responses to the Committees' document requests, Feb. 25, 2021
Summary
Exhibit A sets out Rocket Loans' specific responses to the Committees' document requests and information requests about the EIDL contract. In response to Request No. 1, Rocket Loans says it had at least 20 team members working on the SBA EIDL programs. It lists fraud-check controls under headings such as Data Validation & Controls and System Decision Controls. On the request about improper payments, Rocket Loans states that the SBA alone controlled all determinations of loan disbursements. Exhibit 1 is a sample set of meetings on the EIDL contract with start dates from March through May 2020.
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Cite this document
“Rocket Loans specific responses to the Committees' document requests, Feb. 25, 2021.”
Original at coronavirus.house.gov. Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/rocket-loans-specific-responses-to-the-committees-document-requests-fe-6f08150bf7/
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EXHIBIT A
ROCKET LOANS’ SPECIFIC RESPONSES TO THE
COMMITTEES’ DOCUMENT REQUESTS
Request No. 1: All non‐disclosure or confidentiality agreements signed by Rocket employees or
contractors relating to the EIDL contract.
Response to Request No. 1:
Rocket Loans understands that the Committees make this request for “[a]ll non‐disclosure or
confidentiality agreements” in order to assess the number of Rocket Loans team members who worked
on the EIDL contract. Producing all such NDAs would be an imperfect exercise as the NDAs were intended
for those Rocket Loans team members who worked on the EIDL contract and who might have had access
to personally identifiable information (or “PII”). See, e.g., RLHSSCC000488 (example NDA that Rocket
Loans’ team members entered into in connection with its work on the EIDL contract for the COVID‐19
program).
Collecting and producing each NDA is further an imperfect exercise because: (i) it does not account for
the substantial value provided to the EIDL contract from the previous work provided by the RER‐Rocket
Loans team beginning in 2018; (ii) the EIDL contract modification was a Firm Fixed Price contract for which
tracking work by team member headcount was not relevant; and (iii) any headcount would not account
for the substantial value of the services and technology provided by the RER‐Rocket Loans‐Rapid Finance
Team for the EIDL contract, which were developed over the course of many years and included the efforts
of countless Team members. Letter from Colin Darke dated February 25, 2021 (“Letter”), at 10‐11.
To best provide the Committees with the information that Rocket Loans understands it is looking for—
and in the interest of transparency and cooperation—Rocket Loans responds that it had at least 20 team
members working on the SBA EIDL programs, including (among others) its President, Vice President of
Product, Vice President of Software Engineering, Chief Investment Officer, Chief Technology Officer,
Director of Digital Product Management, Director of Product, Vice President of Risk Solutions, Controller,
Chief Compliance Officer, Regulatory Counsel and several software engineers.
Request No. 2: All documents indicating the attendance by Rocket employees or contractors at
meetings or conference calls relating to the EIDL contract.
Response to Request No. 2:
Rocket Loans’ team members attended numerous meetings and conference calls related to the EIDL
contract, including calls at least once a day with RER, Rapid Finance, and the SBA throughout the duration
of the EIDL contract, up to present day. The bulk of communications for the program were conducted
through conference calls, twice daily meetings, MS Teams and Zoom conferences, and numerous other
impromptu or one‐off calls and meetings. These meetings and calls would number in the hundreds over
the course of the project, and there is no readily identifiable record for many. Therefore, to best provide
the information that Rocket Loans understands that the Committees are seeking by this request, and as
an exemplar of the significant number of meetings and calls attended by its team members, Rocket Loans
attaches here as Exhibit 1 a sample list that it was able to assemble, after diligent searches, of the more
CONFIDENTIAL
than 100 meetings and calls attended by Rocket Loans related to the EIDL contract for the time period of
March 2020 through May 2020.
Request No. 3: All documents and communications regarding SBA’s requirements, specifications, or
guidance regarding the business process rules for managing the application work flow, including but
not limited to how the loan software should classify applications for various recommendation queues
(e.g., approval, denial, or manual review), and descriptions of the relevant SQL code.
Response to Request No. 3:
Rocket Loans previously produced the following documents responsive to this request: SBA Economic
Injury Disaster Loan Application Process Flow For Applicants (RLHSSCC000078), SBA Loan Systems Web
Services Implementation Guide Technical Reference (RLHSSCC000097), Rapid Decision Training Manual
(RLHSSCC000371), and the SBA COVID‐19 Economic Injury Disaster Loan Application (RLHSSCC000424).
Rocket Loans further produces here the periodic reports that have been exchanged with the SBA,
including work plans and dashboards, which track various tasks associated with the implementation of
the EIDL contract. See RLHSSCC000495‐RLHSSCC001373. These reports reflect the communications of
SBA’s requirements, specifications, and guidance regarding the rules for the application work flow, in
addition to the documents previously provided.
Further responding, as set forth above in its Response to Request No. 2, and as previously discussed with
the Committees during the December 2, 2020 briefing, the majority of communications with the SBA that
would be responsive to this request—particularly at the outset of the project—occurred orally during
meetings, conference calls, and other telephone calls.
Request No. 4: All documents and communications regarding fraud checks conducted on EIDL
applications, including any reports regarding the performance of those fraud checks.
Response to Request No. 4:
As stated in Rocket Loans’ Third Response to the Congressional Inquiry, dated November 24, 2020, and in
its letter accompanying this response (Letter, at 7‐8), the EIDL system performs data validation (for
example making sure a bank account contains only numbers), and data verification (for example using
independent third‐party services to confirm that a bank account is valid). At the direction of SBA, the
system flags a loan for potential fraud based on performing data validation and verification on all available
inputs through the controls identified below to verify business owner(s) data, business data, bank account
information; evaluates credit report information as suspicious and potentially fraudulent; and examines
behavioral data showing application velocity, common information on different applications (IP Address,
Device ID, names, phone number, email, EIN/SSN, etc.). A list of the system validation, decision, access,
and security controls is provided below in connection with the Response to Request for Information No. 2.
Rocket Loans further produces here the April 7, 2020 Memorandum from the SBA’s Office of Grants
Management discussing “Fraud Check Indicators” (RLHSSCC000486) and is also producing the work plans
and dashboards exchanged with the SBA that track various tasks associated with the implementation of
the EIDL system. See RLHSSCC000495‐RLHSSCC001373.
2 CONFIDENTIAL
Request No. 5: All reports and updates provided by the project team to SBA, including but not limited
to reports and updates tracking the number of applications received, decisioned, and pending; and
reports and updates documenting the performance of the loan recommendation software or fraud
checks.
Response to Request No. 5:
The SBA regularly received reports that (i) tracked various tasks associated with the implementation of
the EIDL system, and (ii) provided a “snapshot” of the number of EIDL loans being processed at a particular
point of time. Specifically, these reports include those titled: Summary of COVID‐19 Economic Injury
Disaster Applications; Summary of COVID‐19 Economic Injury Disaster Rapid Decision Submissions; SBA
EIDL Loan Applications: Throughput Last 24hrs; and SBA EIDL Loan Applications: Queues Snapshot. Rocket
Loans produces here copies of these reports that it was able to locate after a reasonably diligent search.
See RLHSSCC001385‐RLHSSCC008938. Rocket Loans understands that these were part of the reports that
Rapid Finance referenced at the December 2 briefing before the Committees’ staff. Rocket Loans is not
aware of any reports given “to [the] SBA that included the results of [fraud] controls.” The SBA’s response
to the SBA OIG report, dated August 2020, is the only source Rocket Loans is aware of containing any
analysis of potential fraud.
Request No. 6: A list of all potential alert messages generated by the project’s loan recommendation
software and presented to SBA loan officers.
Response to Request No. 6:
As stated in Rocket Loans’ Third Response to the Congressional Inquiry, dated November 24, 2020, the
Rapid Decision Training Manual (RLHSSCC000371) includes screenshots of all loan officer screens. Rocket
Loans understands from the Committees’ separate letter to Rapid Finance requesting the same
documents, that it will receive responsive documents sought here from Rapid Finance, which is better
positioned than Rocket Loans to provide the documents.
3 CONFIDENTIAL
ROCKET LOANS’ SPECIFIC RESPONSES TO THE
COMMITTEES’ INFORMATION REQUESTS
Request No. 1: Rocket’s total revenue, expenses, and profit from performing the EIDL contract to date.
Response to Request No. 1:
Rocket Loans maintains invoices related to the EIDL contract reflecting total revenue and expenses. More
specifically, the invoices show the total amounts RER paid Rocket Loans, and the total amounts Rocket
Loans paid to Rapid Finance, pursuant to each parties’ performance under their respective contracts
related to the EIDL contract. Rocket Loans previously produced to the Committees those invoices for the
period March 2020 to October 2020 at RLHSSCC000061‐RLHSSCC000077. Rocket Loans submits here
additional invoices issued since Rocket Loans’ last production, for the period October 2020 to February
11, 2021, at RLHSSCC000436‐RLHSSCC000485. Rocket Loans has not conducted an audit of the EIDL
contract to determine whether it has earned (and if so, the amount of) any profit from the EIDL contract.
Request No. 2: A list of all fraud checks conducted by the RER‐Rocket‐Rapid team on EIDL applications
and a description of how each check serves to detect and prevent fraud.
Response to Request No. 2:
As stated in Rocket Loans’ Third Response to the Congressional Inquiry, dated November 24, 2020, and
the letter submitted here (Letter, at 7‐8), the EIDL system performs data validation (for example making
sure a bank account contains only numbers), and data verification (for example using independent third‐
party services to confirm that a bank account is valid). At the direction of SBA, the system flags a loan for
potential fraud based on performing data validation and verification on all available inputs through the
controls below to verify business owner(s) data, business data, bank account information; evaluates credit
report information as suspicious and potentially fraudulent; and examines behavioral data showing
application velocity, common information on different applications (IP Address, Device ID, names, phone
number, email, EIN/SSN, etc.). The list of controls includes the following:
Data Validation & Controls:
o Intake Application form field validations for correct data types and completeness
o Intake form user input review prior to submission
o Applicant data submission certification requirement
o Identity information application velocity check
o Identity Information validation
o Email address validation
o Phone number validation
o User identity validation with out of wallet questions
o Public records lookups
o Bank account data validation check
o Bank account ownership check
o IP address and device screening
o Credit report for score and fraud flags
System Decision Controls:
o Duplicate application detection
o Related application linking on multiple data attributes
4 CONFIDENTIAL
o Red flag alerts for data attributes indicating potential for suspicious activity
o ODA Rule of Two requirement for loan approval
o Role‐based approval restrictions
o Role limited reconsideration workflow
o User restricted failed disbursement processing
o User action logging and notes updates
System Access and Workflow Controls:
o Segmented Workflows with Role Access Limitations
o Two‐Factor Authentication
o Multiple failed login attempt lockouts
o IP address velocity restrictions and blocking
o Bank account update access tokenization (Advance Reconsideration)
Network & Application Security:
o Azure Front Door – MSFT threat intelligence and identification to guard against SQL
injection and other malicious hacking attempts
o Azure – Network Security Group IP rules
o Rapid Finance Server Level Firewall rules
o Webroot Secure – Server level endpoint protection
o Application level rules – IP blacklisting & whitelisting, user level behavioral blocking, cross
site scripting controls, permission‐based user access to only associated active applications
o Data encryption at rest (MSFT TDE) and in transit (TLS 1.2)
Attack Mitigation and Security Monitoring:
o Azure Defender Security Center ‐ Intrusion detection, vulnerability assessment and
overall environment monitoring
o Azure DDOS protection
o OCIO Penetration Testing
Request No. 3: Rocket’s assessment or estimate of the amount of improper payments that have been
made to applicants who were processed through Rocket’s loan recommendation software.
Response to Request No. 3:
Rocket Loans does not understand the Committees’ use of the phrase of “improper payments.” Further,
the SBA alone controlled all determinations of loan disbursements to applicants. Rocket Loans
understands that the SBA OIG “identified more than $250 million in aid given to potentially ineligible
recipients as well as $45.6 million in potentially duplicate payments.” If accurate, this represents
approximately 0.17% of the EIDL program funds that the SBA disbursed.
To be clear, as set forth in the letter accompanying this response (Letter, at 9), Rocket Loans does not
participate in any research or analysis regarding potentially fraudulent loans. The SBA’s response to the
SBA OIG report, dated August 2020, is the only source Rocket Loans is aware of containing any analysis of
potential fraud.
5 CONFIDENTIAL
Request No. 4: A description of SBA’s rules, specifications, and requirements for how the loan software
should classify applications for various recommendation queues (e.g., approval, denial, or manual
review).
Response to Request No. 4:
Rocket Loans understands from the Committees’ separate letter to Rapid Finance requesting the same
information, that it will receive responsive information sought here from Rapid Finance, which is better
positioned than Rocket Loans to provide this information.
* * *
Please note that these responses, which contain sensitive commercial information, are labeled
“Confidential.” Rocket Loans respectfully requests that this information be treated as confidential and
protected from disclosure in accordance with all applicable laws and regulations, and that prior to any
disclosure you provide Rocket Loans with notice and an opportunity to assert any applicable privileges.
6 CONFIDENTIAL
Exhibit 1
Sample Set of Rocket Loans Meetings on the EIDL Contract
Subject Start Date Start Time Attendees
EIDL follow-up 2020-03-17 1:00:00 PM RER; SBA; Rocket Loans
FW: Discuss Exception Tests requirements for COVID-19 disaste 2020-03-19 11:00:00 AM RER; SBA; Rockets Loans
Integration Discussion 2020-03-20 7:00:00 PM RER; SBA;Rocket Loans; Rapid Finance
RER-Rocket/Rapid Call 2020-03-20 12:00:00 PM RER; SBA; Rocket Loans; Rapid Finance
RER/Rocket Business Team- Check Point 2020-03-21 4:00:00 PM RER; SBA; Rocket Loans; Rapid Finance
RER/Rocket Business Team- Check Point 2020-03-21 4:00:00 PM RER; SBA; Rocket Loans; Rapid Finance
Status Update 2020-03-21 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
Maria Roat (SBA CTO) Touch Point 2020-03-22 1:15:00 PM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Touch Point 2020-03-22 4:30:00 PM RER; SBA; Rocket Loans; Rapid Finance
SBA Grant Process follow up 2020-03-22 8:00:00 PM Rocket Loans; Rapid Finance
Discuss PDF EIDL Form 2020-03-22 3:00:00 PM RER; SBA; Rocket Loans
Etran API Documentation 2020-03-23 9:30:00 AM SBA; Rocket Loans; Rapid Finance
SBA - All Hands On 2020-03-23 9:30:00 AM SBA; Rocket Loans; Rapid Finance
ETran Integration 2020-03-24 2:00:00 PM SBA; Rocket Loans; Rapid Finance
Fwd: COVID-19 Surge Support RER/Rocket 2020-03-24 5:30:00 PM SBA; Rocket Loans; Rapid Finance
Fwd: Quick Chat 2020-03-24 6:00:00 PM SBA; Rocket Loans; Rapid Finance
RER-Rocket catch up (non Rapid) 2020-03-24 5:00:00 PM RER; Rocket Loans
Demo of Web Screens 2020-03-25 1:30:00 PM SBA; Rocket Loans
FW: RER/Rocket call (8:30 pm) 2020-03-26 8:00:00 PM SBA; Rocket Loans; Rapid Finance
RER/Rocket call (8:30 pm) 2020-03-26 8:00:00 PM SBA; Rocket Loans; Rapid Finance
Teams Meeting 2020-03-26 7:00:00 PM Rocket Loans; Rapid Finance
Teams Meeting 2020-03-26 10:00:00 PM Rocket Loans; Rapid Finance
RER-Rocket Business Administrator update; kickoff 2020-03-27 12:00:00 PM SBA; Rocket Loans; Rapid Finance
RER Rocket Check Point 2020-03-27 5:30:00 PM SBA; Rocket Loans; Rapid Finance
COVID EIDL business dashboard clarifications 2020-03-27 2:30:00 PM SBA; Rocket Loans
Treasury Disbursement Interface 2020-03-27 3:00:00 PM SBA; Rocket Loans
Treasury Disbursement Interface 2020-03-27 3:00:00 PM SBA; Rocket Loans
Quick huddle prior to Admin update (Demo Prep) 2020-03-28 6:15:00 PM SBA; Rocket Loans; Rapid Finance
RER Rocket Check Point 2020-03-28 6:30:00 PM SBA; Rocket Loans; Rapid Finance
RER Rocket Check Point 2020-03-29 6:30:00 PM SBA; Rocket Loans; Rapid Finance
RER Rocket SBA Update 2020-03-30 3:30:00 PM SBA; Rocket Loans; Rapid Finance
RER Rocket Check Point 2020-03-30 6:30:00 PM SBA; Rocket Loans; Rapid Finance
Business Loan Dashboard 2020-03-30 9:30:00 AM SBA: Rocket Loans
RER Rocket SBA Update 2020-03-30 3:30:00 PM SBA: Rocket Loans; Rapid Finance
RER Rocket Check Point 2020-03-31 6:30:00 PM SBA; Rocket Loans; Rapid Finance
Business Loan Dashboard 2020-03-31 1:30:00 PM SBA; Rocket Loans
RER Rocket Tier 1 / ODA Next Steps 2020-03-31 4:00:00 PM Rocket Loans; Rapid Finance
RER Rocket ODA Preparedness 2020-04-01 1:30:00 PM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Update 2020-04-01 8:30:00 PM Rocket Loans; Rapid Finance
RER Rocket Check Point 2020-04-02 6:30:00 PM SBA; Rocket Loans; Rapid Finance
RER Rocket / SBA CFO Touch Point 2020-04-03 5:15:00 PM SBA; Rocket Loans; Rapid Finance
RER Rocket Check Point 2020-04-03 6:30:00 PM SBA; Rocket Loans; Rapid Finance
RER Rocket / SBA CFO Touch Point 2020-04-03 5:15:00 PM SBA; Rocket Loans; Rapid Finance
Fwd: RER checkin 2020-04-04 7:00:00 PM SBA; Rocket Loans
RER checkin 2020-04-04 7:00:00 PM SBA; Rocket Loans; Rapid Finance
RER Rocket Calculation Clarifications 2020-04-04 10:15:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Check Point 2020-04-04 6:30:00 PM SBA; Rocket Loans; Rapid Finance
Grant/Loan Run-Rates 2020-04-05 9:30:00 AM RER; Rocket Loans; Rapid Finance
Loan/Advance 2020-04-05 4:00:00 PM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Check Point 2020-04-05 6:30:00 PM SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-06 9:15:00 AM Rocket Loans; Rapid Finance
Grants 2020-04-06 10:30:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Check Point 2020-04-06 6:30:00 PM SBA; Rocket Loans; Rapid Finance
Report out to James 2020-04-07 6:00:00 AM RER; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-07 9:15:00 AM Rocket Loans; Rapid Finance
Reporting 2020-04-07 12:00:00 PM RER: SBA; Rocket Loans; Rapid Finance
RER Rocket Check Point 2020-04-07 6:30:00 PM SBA; Rocket Loans; Rapid Finance
CONFIDENTIAL
Sample Set of Rocket Loans Meetings on the EIDL Contract
Rocket Funding Daily Standup 2020-04-08 9:15:00 AM Rocket Loans; Rapid Finance
Internal Check in 2020-04-08 10:15:00 AM RER; Rocket Loans; Rapid Finance
Path Forward 2020-04-08 6:00:00 PM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Check Point 2020-04-08 6:30:00 PM SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-09 9:15:00 AM Rocket Loans; Rapid Finance
Internal Status Update 2020-04-09 6:30:00 PM RER; Rocket Loans; Rapid Finance
RER Rocket Check Point 2020-04-09 6:30:00 PM SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-10 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Check Point 2020-04-10 6:30:00 PM SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-11 9:15:00 AM Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-12 9:15:00 AM Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-13 9:15:00 AM Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-14 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-04-14 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-15 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-04-15 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-16 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-04-16 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-17 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-04-17 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-18 9:15:00 AM Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-19 9:15:00 AM Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-20 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket SBA Covid monthly billing process 2020-04-20 11:00:00 AM RER; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-04-20 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-21 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-04-21 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-22 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-04-22 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-23 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-04-23 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-24 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-04-24 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-25 9:15:00 AM Rocket Loans; Rapid Finance
Debrief 2020-04-25 5:15:00 PM RER; Rocket Loans; Rapid Finance
FW: EIDL Advances 2020-04-25 4:00:00 PM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-26 9:15:00 AM Rocket Loans; Rapid Finance
Administrator Follow Up Pre-Call 2020-04-26 7:00:00 PM RER; Rocket Loans; Rapid Finance
EIDL Advances (Follow-up) 2020-04-26 4:00:00 PM RER; SBA; Rocket Loans; Rapid Finance
EIDL Advances (IT Approach) 2020-04-26 8:00:00 PM RER; SBA; Rocket Loans; Rapid Finance
Follow Up- Pre Admin Update 2020-04-26 12:00:00 PM RER; Rocket Loans; Rapid Finance
Revised Proposal 2020-04-27 8:00:00 AM RER; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-27 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-04-27 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-28 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-04-28 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-29 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-04-29 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-04-30 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-04-30 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-05-01 9:15:00 AM Rocket Loans; Rapid Finance
Quick Update on SBA communication 2020-05-01 10:45:00 AM RER; Rocket Loans
Update 2020-05-01 9:30:00 AM RER; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-01 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Afternoon Touch Point) 2020-05-01 3:30:00 PM RER; SBA; Rocket Loans; Rapid Finance
Quick Update on SBA communication 2020-05-01 10:45:00 AM RER; Rocket Loans
Rocket Funding Daily Standup 2020-05-02 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Afternoon Touch Point) 2020-05-02 3:30:00 PM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-05-03 9:15:00 AM Rocket Loans; Rapid Finance
CONFIDENTIAL
Sample Set of Rocket Loans Meetings on the EIDL Contract
RER Rocket Business Team Daily 2.0 (Afternoon Touch Point) 2020-05-03 3:30:00 PM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-05-04 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-04 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Afternoon Touch Point) 2020-05-04 3:30:00 PM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-05-05 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-05 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Afternoon Touch Point) 2020-05-05 3:30:00 PM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-05-06 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-06 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Afternoon Touch Point) 2020-05-06 3:30:00 PM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-05-07 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-07 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Afternoon Touch Point) 2020-05-07 3:30:00 PM RER; SBA; Rocket Loans; Rapid Finance
Rocket Funding Daily Standup 2020-05-08 9:15:00 AM Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-08 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Afternoon Touch Point) 2020-05-08 3:30:00 PM RER; SBA; Rocket Loans; Rapid Finance
Canceled: RER Rocket Business Team Daily 2.0 (Afternoon 2020-05-09 3:30:00 PM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Afternoon Touch Point) 2020-05-10 3:30:00 PM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-11 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Afternoon Touch Point) 2020-05-11 3:30:00 PM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-12 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Afternoon Touch Point) 2020-05-12 3:30:00 PM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-13 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Afternoon Touch Point) 2020-05-13 3:30:00 PM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-14 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Afternoon Touch Point) 2020-05-14 3:30:00 PM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-15 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Afternoon Touch Point) 2020-05-15 3:30:00 PM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-18 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-19 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-20 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
ETran Prod Issues 2020-05-20 12:00:00 PM SBA; Rocket Loans
ETran issue 2020-05-20 5:30:00 PM SBA; Rocket Loans
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-21 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-22 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-25 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-26 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-27 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-28 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
RER Rocket Business Team Daily 2.0 (Morning Touch Point) 2020-05-29 10:00:00 AM RER; SBA; Rocket Loans; Rapid Finance
CONFIDENTIAL
File and source
- File
- exhibit-a-rocket-loans-response-to-subcommittee-2-25-2021-rocket-20-em_23d7d0a0caabb3c9_wayback.pdf
- Size
- 947,113 bytes
- SHA-256
- 30c992ea97f574feacd66521e58cd5949dc178b0d555c40e1e596f1365e190e8
- Our copy
- exhibit-a-rocket-loans-response-to-subcommittee-2-25-2021-rocket-20-em_23d7d0a0caabb3c9_wayback.pdf
- Original
- No public link identified.