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North Carolina Office of the State Auditor, Oversight of Coronavirus Relief Funds, Office of State Budget and Management, Pandemic Recovery Office (PER-2021-3005A, May 2021)

Summary

Performance audit report "Oversight of Coronavirus Relief Funds" on the Office of State Budget and Management's North Carolina Pandemic Recovery Office, issued by the North Carolina Office of the State Auditor (Beth A. Wood, CPA, State Auditor) in May 2021. The audit scope covered March 1, 2020, through November 30, 2020. The key findings are that $3.1 billion of Coronavirus Relief Funds was distributed with limited monitoring and distributed without ensuring all recipients had a method to measure results. The report states the Pandemic Recovery Office did not independently verify spending until November 2020, and it recommends independent verification of recipients' self-reported spending. The report closes with the Office of State Budget and Management's response and a State Auditor's response.

Summary drafted by a model from the document's text below and checked by script against that text before publication. It is a navigation aid, not a reading of what the document proves. Where AI is used

Full text

                STATE OF NORTH CAROLINA
                                          3333 3333333333333333


                            OFFICE OF THE STATE AUDITOR
                                BETH A. WOOD, CPA




OVERSIGHT OF CORONAVIRUS RELIEF FUNDS
             OFFICE OF STATE BUDGET AND MANAGEMENT

                            PANDEMIC RECOVERY OFFICE


                                       PERFORMANCE AUDIT
                                           MAY 2021




The key findings and recommendations in this summary may not be inclusive of all the findings and recommendations
in this report.
                                EXECUTIVE SUMMARY
PURPOSE
The purpose of this audit was to determine whether the North Carolina Office of State Budget and
Management’s (OSBM) North Carolina Pandemic Recovery Office (NCPRO) designed and
implemented procedures to ensure that:
    (1) Coronavirus Relief Funds were being spent in accordance with the 2020 COVID-19
        Recovery Act and subsequent amendments.
    (2) Programs that received Coronavirus Relief Funds were achieving their legislatively
        intended result.

BACKGROUND
On May 4, 2020, the North Carolina General Assembly enacted the 2020 COVID-19 Recovery
Act (Recovery Act). 1 The Recovery Act established the State’s Coronavirus Relief Fund 2 for the
purpose of providing necessary and appropriate relief and assistance from the effects of
COVID-19. It provided approximately $3.6 billion in federal assistance to various entities across
the State.
The Recovery Act required OSBM to administer the Coronavirus Relief Fund to carry out the
provisions of the law and to ensure the proper reporting and accounting of the Coronavirus Relief
Fund. 3
The Recovery Act also directed OSBM to create a temporary NCPRO to oversee and coordinate
funds made available under Recovery Act legislation. 4 NCPRO is responsible for providing
technical assistance, ensuring coordination of federal funds received by state agencies and local
governments, and ensuring proper reporting and accounting of all funds.
KEY FINDINGS
    •    $3.1 billion of Coronavirus Relief Funds distributed with limited monitoring.
    •    $3.1 billion of Coronavirus Relief Funds distributed without ensuring all recipients had a
         method to measure results.
KEY RECOMMENDATIONS
    •    NCPRO should perform independent verification of recipients’ self-reported Coronavirus
         Relief Fund spending to ensure funds are being spent in accordance with the Recovery
         Act.
    •    NCPRO should develop policies and procedures to ensure all recipients (1) have
         objectives for what they will do with the funds to achieve legislatively intended results, (2)
         have goals for how they will accomplish their objectives, and (3) measure their progress
         towards meeting their goals.
    •    The North Carolina General Assembly should consider including specific monitoring
         requirements (including requirements for independent verification, measurement of
         progress towards intended results, and timeliness of monitoring activities) in future
         legislation regarding the spending of Coronavirus Relief Funds or other emergency relief
         funds.

1   Session Law 2020-4.
2   Session Law 2020-4 Section 2.2.
3   Session Law 2020-4 Section 4.3.
4   Ibid.
                                    STATE OF NORTH CAROLINA

                             Office of the State Auditor


                                                                                           2 S. Salisbury Street
                                                                                    20601 Mail Service Center
                                                                                     Raleigh, NC 27699-0600
                                                                                   Telephone: (919) 807-7500
                                                                                           Fax: (919) 807-7647
Beth A. Wood, CPA                                                                    http://www.auditor.nc.gov
   State Auditor


                         AUDITOR’S TRANSMITTAL

   The Honorable Roy Cooper, Governor
   Members of the North Carolina General Assembly
   Charles Perusse, State Budget Director, Office of State Budget and Management
   Stephanie McGarrah, Executive Director, NC Pandemic Recovery Office

   Ladies and Gentlemen:

   We are pleased to submit this performance audit report titled Oversight of Coronavirus Relief
   Funds. The audit objectives were to determine whether the North Carolina Office of State
   Budget and Management’s (OSBM) North Carolina Pandemic Recovery Office (NCPRO)
   designed and implemented procedures to ensure that:

      (1) Coronavirus Relief Funds were being spent in accordance with the 2020
          COVID-19 Recovery Act and subsequent amendments.
      (2) Programs that received Coronavirus Relief Funds were achieving their legislatively
          intended result.
   The State Budget Director reviewed a draft copy of this report. His written comments are
   included starting on page 15.

   This audit was conducted in accordance with Chapter 147, Article 5A of the North Carolina
   General Statutes.

   We appreciate the courtesy and cooperation received from management and the employees
   of OSBM and NCPRO during our audit.

   Respectfully submitted,



   Beth A. Wood, CPA
   State Auditor
                                                          TABLE OF CONTENTS

                                                                                                                              PAGE

                                        BACKGROUND ............................................................................... 1

                                        OBJECTIVES, SCOPE, AND METHODOLOGY ...................................... 4

                                        RESULTS AND CONCLUSIONS ...................................................... …6

                                        FINDINGS, RECOMMENDATIONS, AND RESPONSES
 Beth A. Wood, CPA
    State Auditor                         1. $3.1 BILLION OF CORONAVIRUS RELIEF FUNDS DISTRIBUTED
                                             WITH LIMITED MONITORING .................................................... 7
                                          2. $3.1 BILLION OF CORONAVIRUS RELIEF FUNDS DISTRIBUTED
                                             WITHOUT ENSURING ALL RECIPIENTS HAD A METHOD TO
                                             MEASURE RESULTS ............................................................... 9

                                        APPENDIX.................................................................................... 13

                                        STATE AUDITOR’S RESPONSE ....................................................... 14

                                        RESPONSE FROM OFFICE OF STATE BUDGET AND MANAGEMENT ... 15

                                        ORDERING INFORMATION ............................................................. 18




Chapter 147, Article 5A of the North Carolina General Statutes, gives the Auditor broad powers to examine all books,
records, files, papers, documents, and financial affairs of every state agency and any organization that receives public
funding. The Auditor also has the power to summon people to produce records and to answer questions under oath.
BACKGROUND
                                                                                                           BACKGROUND


On March 27, 2020, the President of the United States signed into law the Coronavirus Aid,
Relief, and Economic Security (CARES) Act. 5 The CARES Act established the federal
Coronavirus Relief Fund and appropriated $150 billion to this fund for distribution to state, local,
and tribal governments. 6 The State of North Carolina received approximately $3.6 billion in
financial assistance through the federal Coronavirus Relief Fund. In addition, eligible North
Carolina local governments also received approximately $481.5 million in CARES Act
assistance directly from the U.S. Department of the Treasury. 7


                                        Federal CARES Act



                                            Federal                  Eligible North Carolina Local
                                      Coronavirus Relief Fund                Governments
                                           $150 Billion                      $481.5 Million


                                      State of North Carolina
                                      Coronavirus Relief Fund
                                            $3.6 Billion


The purpose of these funds was to provide financial assistance to cover costs that were:

    1) Necessary expenditures incurred due to the public health emergency with respect to
       the Coronavirus Disease 2019 (COVID–19)
    2) Not accounted for in the budget most recently approved as of March 27, 2020, (the
       date the CARES Act was enacted) for the State or local governments
    3) Incurred during the period that begins on March 1, 2020, and ends on
       December 31, 2021 8

The North Carolina General Assembly enacted the 2020 COVID-19 Recovery Act 9 (Recovery
Act) on May 4, 2020, to assist local governments, communities, families, workers and other
individuals and businesses by providing federal relief and recovery funds from the CARES Act.

The Recovery Act established the State’s Coronavirus Relief Fund that is to be maintained as
a special fund, administered by the North Carolina Office of State Budget and Management
(OSBM), to carry out the provisions of the law. The funds are to be used “in a manner that is
consistent with the authorizing federal legislation and that responsibly provides for the public
health and economic well-being of the State.” 10 The State’s Coronavirus Relief Fund does not
include amounts received directly from the U.S. Department of the Treasury by eligible North
Carolina local governments, and accordingly, these funds are not included within the scope
of this audit.

5  U.S. Public Law 116-136.
6  https://home.treasury.gov/system/files/136/Payments-to-States-and-Units-of-Local-Government.pdf.
7 Eligible local governments included the City of Charlotte ($154.6 million), Guilford County ($93.7 million),

   Mecklenburg County ($39.2 million), and Wake County ($194 million).
8 The President of the United States signed H.R. 133 (Consolidated Appropriations Act, 2021) into law on

   December 27, 2020. One of the provisions of this law (Section 1001) extended the period during which allowable
   costs could be incurred from December 30, 2020, to December 31, 2021.
9 Session Law 2020-4.
10 Session Law 2020-4 Section 1.3.




                                                         1
BACKGROUND


       Through a series of legislation, the State appropriated approximately $3.6 billion to various
       state, local, and private entities through the Coronavirus Relief Fund as shown in the following
       illustration:

                                                     State of North Carolina
                                                     Coronavirus Relief Fund
                                                           $3.6 Billion



                                                Offset State
                                                                                                       Local
            State Agencies      Education      General Fund           Nonprofits      Hospitals
                                                                                                    Governments
              $1.67 billion    $524 million    Expenditures           $341 million   $102 million
                                                                                                    $317 million
                                                $645 million


       The Recovery Act required OSBM to administer the Coronavirus Relief Fund to carry out the
       provisions of the law and to ensure the proper reporting and accounting of the Coronavirus
       Relief Fund. Specifically, OSBM is required to:

              •     Allocate and disburse Coronavirus Relief Funds as directed by the Recovery Act.
              •     Ensure adherence with the compliance requirements established by the U.S.
                    Department of the Treasury.
              •     Account for the Coronavirus Relief Fund in accordance with generally accepted
                    accounting principles and the requirements established by the North Carolina Office of
                    the State Controller. 11
              •     Adhere to the reporting requirements established by the Recovery Act.

       The Recovery Act also directed OSBM to create a temporary North Carolina Pandemic
       Recovery Office (NCPRO) to oversee and coordinate funds made available under Recovery
       Act legislation. 12 NCPRO is responsible for:

              •     Providing technical assistance
              •     Ensuring coordination of federal funds received by state agencies and local
                    governments
              •     Ensuring proper reporting and accounting of all funds

       Key terms discussed in this report include:

              CARES Act - The federal Coronavirus Aid, Relief, and Economic Security Act (U.S. Public
              Law 116-136) that created the federal Coronavirus Relief Fund.

              Recovery Act - The 2020 COVID-19 Recovery Act 13 and subsequent legislation enacted
              by the State of North Carolina to establish the Coronavirus Relief Fund and assist local
              governments, communities, families, workers and other individuals and businesses by
              providing federal relief and recovery funds from the CARES Act.


       11 North Carolina Office of the State Controller, Memorandum 20-30.
       12 Session Law 2020-4 Section 4.3.
       13 Session Law 2020-4.




                                                                2
                                                                                       BACKGROUND


   Coronavirus Relief Fund - The fund established by the State to provide necessary and
   appropriate relief from the effects of COVID-19.

   COVID-19 - The severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) that
   emerged in December 2019.

   Monitoring - Activities management establishes and operates to assess the quality of
   performance over time and promptly resolve identified issues.

Responsible parties discussed in this report include:

   North Carolina Office of State Budget and Management (OSBM) - OSBM delivers budget
   development and management services for the State. The Recovery Act established a
   Coronavirus Relief Fund that is to be maintained as a special fund, administered by OSBM,
   to carry out the provisions of the law.

   North Carolina Pandemic Recovery Office (NCPRO) - The temporary North Carolina
   Pandemic Recovery Office created to oversee and coordinate funds made available under
   Recovery Act legislation.




                                              3
OBJECTIVES, SCOPE, AND
    METHODOLOGY
                                                                           OBJECTIVES, SCOPE, AND METHODOLOGY


The audit objectives were to determine whether the North Carolina Office of State Budget and
Management’s (OSBM) North Carolina Pandemic Recovery Office (NCPRO) designed and
implemented procedures to ensure that:

     (1) Coronavirus Relief Funds were being spent in accordance with the 2020 COVID-19
         Recovery Act and subsequent amendments.
     (2) Programs that received Coronavirus Relief Funds were achieving their legislatively
         intended result.

The audit scope included the period of March 1, 2020, through November 30, 2020.

The audit scope did not include:

     •   Funds received by eligible North Carolina local governments directly from the U.S.
         Department of the Treasury.
     •   Whether OSBM accounted for, allocated, and disbursed amounts appropriated to the
         State of North Carolina’s Coronavirus Relief Fund in accordance with 2020 COVID-19
         Recovery Act legislation (Recovery Act). 14

To achieve the audit objectives, auditors:

     •   Reviewed relevant laws and regulations
     •   Interviewed NCPRO personnel
     •   Reviewed financial data for Coronavirus Relief Fund disbursements
     •   Reviewed NCPRO’s policies and procedures for monitoring the recipients of the
         Coronavirus Relief Fund
     •   Reviewed monthly program performance reports 15 submitted by Coronavirus Relief
         Fund recipients

Auditors also performed the following tests:

     1. Risk Assessment - Auditors examined NCPRO’s risk assessment of Coronavirus Relief
        Fund recipients to determine whether it complied with NCPRO’s chosen criteria for
        conducting risk assessments, which was the National Institute of Standards and
        Technology’s “Guide for Conducting Risk Assessments.” 16
     2. Monitoring Procedures - Auditors tested NCPRO’s policies and procedures for
        monitoring recipient spending to determine whether the procedures complied with the
        United States Treasury, Office of the Inspector General, Prime Recipient Desk Reviews
        guidance and the AICPA Sampling Guide. Auditors also reviewed the nature, timing,
        and extent of monitoring procedures performed or planned to be performed by NCPRO.


14 This was the objective of the Office of State Budget and Management Coronavirus Relief Fund Preliminary
   Financial Audit released in March 2021.
15 NCPRO required all entities that received Coronavirus Relief Funds to report on their use of the funds (including

   how much was spent, what the funds were spent on, and how relief would be provided) each month until all
   funds were spent.
16 The National Institute of Standards and Technology is a physical sciences laboratory and a non-regulatory

   agency of the United States Department of Commerce.


                                                         4
OBJECTIVES, SCOPE, AND METHODOLOGY


             3. Monthly Program Performance Reports - Auditors tested all (100%) reports submitted
                during July 2020 - November 2020 17 from the 490 (100%) recipients of Recovery Act
                allocations through October 2020 18 to determine whether the recipients:
                    •    Had objectives for what they would do with the funds
                    •    Had goals for how they would accomplish their objectives
                    •    Measured their progress towards meeting their goals

        Because of the test nature and other inherent limitations of an audit, together with limitations
        of any system of internal and management controls, this audit would not necessarily disclose
        all performance weaknesses or instances of noncompliance.

        As a basis for evaluating internal control, auditors applied the internal control guidance
        contained in professional auditing standards. However, our audit does not provide a basis for
        rendering an opinion on internal control, and consequently, we have not issued such an
        opinion. See the Appendix for internal control components and underlying principles that were
        significant to our audit objectives.

        We conducted this performance audit in accordance with generally accepted government
        auditing standards. Those standards require that we plan and perform the audit to obtain
        sufficient, appropriate evidence to provide a reasonable basis for our findings and conclusions
        based on our audit objectives. We believe that the evidence obtained provides a reasonable
        basis for our findings and conclusions based on our audit objectives.




        17 The period during our audit scope for which Monthly Program Performance Reports were available. Recipients
           were not required to report prior to July 2020.
        18 Monthly Program Performance Reports were submitted in the month following the previous month’s recipient

           activities. For example, recipient November 2020 reports covered activities through October 2020.


                                                             5
RESULTS AND
CONCLUSIONS
                                                                                       RESULTS AND CONCLUSIONS


The North Carolina Office of State Budget and Management’s (OSBM) North Carolina
Pandemic Recovery Office (NCPRO) did not design and implement procedures to ensure that
Coronavirus Relief Funds were being spent in accordance with the 2020 COVID-19 Recovery
Act (Recovery Act) or that programs that received Coronavirus Relief Funds were achieving
their legislatively intended results. Specifically, NCPRO:

     •   Performed limited monitoring 19 to ensure that federal funds distributed to provide
         economic support in the wake of COVID-19 were being spent in accordance with the
         Recovery Act. Specifically, it did not independently verify spending until
         November 2020.
     •   Distributed approximately $3.1 billion 20 of Coronavirus Relief Funds to provide
         economic support in the wake of COVID-19 without ensuring that all recipients 21
         (1) had objectives for what they would do with the funds, (2) had goals for how they
         would accomplish their objectives, and (3) measured their progress towards meeting
         their goals.

As a result, there was an increased risk that recipients could have misused the funds without
the misuse being detected and corrected timely. Additionally, NCPRO was limited in its ability
to know whether funds were achieving legislatively intended results and take timely corrective
action if necessary.




19 Monitoring activities are established and operated by management to assess the quality of performance over
   time and promptly resolve identified issues.
20 According to NCPRO records as of October 31, 2020.
21 Recipients include state agencies, colleges, universities, local governments, hospitals, and nonprofits.




                                                      6
      FINDINGS,
RECOMMENDATIONS, AND
     RESPONSES
                                                                  FINDINGS, RECOMMENDATIONS, AND RESPONSES


1. $3.1 BILLION OF CORONAVIRUS RELIEF FUNDS DISTRIBUTED WITH LIMITED MONITORING


     The North Carolina Pandemic Recovery Office (NCPRO) performed limited monitoring 22 to
     ensure that federal funds distributed to provide economic support in the wake of
     COVID-19 were being spent in accordance with the 2020 COVID-19 Recovery Act
     (Recovery Act). Specifically, it did not independently verify spending until November 2020.
     As a result, there was an increased risk that recipients 23 could have misused the funds
     without the misuse being detected and corrected timely. NCPRO did not independently
     verify spending because it stated it prioritized (1) coordinating and distributing funds and
     (2) providing technical assistance to recipients instead. However, federal regulations
     required NCPRO to monitor recipient spending of Coronavirus Relief Funds.

     Limited Monitoring of Coronavirus Relief Fund Spending for Six Months

     NCPRO’s limited monitoring procedures did not ensure that recipients were spending
     approximately $3.1 billion 24 of Coronavirus Relief Funds in accordance with the Recovery
     Act. NCPRO required recipients to submit monthly spending reports with supporting
     documentation.

     However, NCPRO did not independently verify recipient spending by comparing the
     supporting documents (i.e. invoices, receipts, payroll records) to expenditures reported by
     recipients until November 2020, after the majority of funds were already spent.

     Before November 2020, NCPRO performed some monitoring procedures and other
     activities including:

       •   Providing guidance to recipients on allowable uses of the funds using Frequently
           Asked Questions documents (FAQs)
       •   Executing contracts           with     non-state      entity    recipients     (included      hospitals,
           not-for-profits, etc.)
       •   Reviewing required spending plans 25 before distribution of funds to recipients
       •   Requiring recipients to submit monthly spending reports to NCPRO with supporting
           documentation
       •   Reconciliation of reported spending to accounting records and legislative allocations
       •   Review of reported spending for obvious errors in expense categories and for
           expenditures that appeared unreasonable

     However, all of the information that NCPRO used for monitoring was self-reported by
     recipients. NCPRO did not independently verify that the spending information was
     accurate26 and in accordance with the Recovery Act. While the above activities performed
     by NCPRO were necessary, the procedures were limited in their ability to ensure that
     federal funds were being spent in accordance with the Recovery Act.

22 Monitoring activities are established and operated by management to assess the quality of performance over
   time and promptly resolve identified issues.
23 Recipients include state agencies, colleges, universities, local governments, hospitals, and non-profits.
24 According to NCPRO records as of October 31, 2020.
25 Some allocations in legislation were for specific purposes. For those that were not explicitly defined, plans were

   required.
26 Meaning the spending information would agree to supporting documents (i.e. invoices, receipts, payroll records).




                                                         7
FINDINGS, RECOMMENDATIONS, AND RESPONSES

               Resulted in Increased Risk of Undetected and Uncorrected Misuse

               Without independent verification, NCPRO could not detect misuse of the funds that could
               occur due to misunderstandings, errors, or omissions.

               For example, NCPRO could not ensure that recipients were only using funds for:

                 •    Necessary expenditures incurred due to the public health emergency with respect to
                      the Coronavirus Disease 2019 (COVID–19)
                 •    Expenditures that were not accounted for in the budget most recently approved as of
                      March 27, 2020 for the State or government
                 •    Expenditures incurred during the period that begins on March 1, 2020, and ends on
                      December 30, 2020 27
                 •    Activities and programs to meet the requirements specified by legislators in the
                      Recovery Act. For example,
                      o   $14 million for the development of a COVID-19 vaccine and a low-cost
                          COVID-19 test for active infections
                      o   $12.6 million to expand a COVID-19 study
                      o   $10.5 million for the distribution of COVID-19 tests and personal protective
                          equipment to skilled nursing facilities in the state

               And since independent verification was not completed before November 2020, it increased
               the risk that NCPRO would not identify misuse and take timely corrective action.
               Performing monitoring activities, such as independent verification of spending, while funds
               were being spent would have allowed for:

                 •    More timely detection and correction of misuse
                 •    Training opportunities for recipients that misused funds
                 •    The potential that future misuse is reduced

               Caused by NCPRO Prioritizing Funds Distribution and Technical Assistance

               NCPRO stated it did not independently verify spending prior to November 2020 because it
               chose to prioritize (1) coordinating and distributing funds and (2) providing technical
               assistance to recipients instead.

               Additionally, NCPRO stated that it took longer than expected to complete the above
               activities because of subsequent Recovery Act legislation that updated the distribution of
               the funds and constantly changing guidance received from the U.S. Treasury on allowable
               uses of the funds.




         27   Subsequent legislation extended the deadline for expending Coronavirus Relief Funds to December 31, 2021.


                                                                 8
                                                             FINDINGS, RECOMMENDATIONS, AND RESPONSES

     Federal Regulations Required NCPRO to Monitor Spending

     Federal regulations required NCPRO to monitor recipient spending of Coronavirus Relief
     Funds. 28 Specifically, NCPRO must:

        Monitor the activities of the subrecipient 29 as necessary to ensure that the
        subaward is used for authorized purposes, in compliance with Federal statutes,
        regulations, and the terms and conditions of the subaward; and that subaward
        performance goals are achieved.

     RECOMMENDATIONS
     NCPRO should perform independent verification of recipients’ self-reported Coronavirus
     Relief Fund spending timely to ensure funds are being spent in accordance with the
     Recovery Act.

     The North Carolina General Assembly should consider including specific monitoring
     requirements (including requirements for independent verification and timeliness of
     monitoring activities) in future legislation regarding the spending of Coronavirus Relief
     Funds or other emergency relief funds.

     AGENCY RESPONSE
     See page 16 for the agency’s response to this finding.


2. $3.1 BILLION OF CORONAVIRUS RELIEF FUNDS DISTRIBUTED WITHOUT ENSURING ALL
   RECIPIENTS HAD A METHOD TO MEASURE RESULTS


     The North Carolina Pandemic Recovery Office (NCPRO) distributed approximately
     $3.1 billion 30 of Coronavirus Relief Funds to provide economic support in the wake of
     COVID-19 without ensuring that all recipients 31 (1) had objectives for what they would do
     with the funds, (2) had goals for how they would accomplish their objectives, and
     (3) measured their progress towards meeting their goals. As a result, NCPRO was limited
     in its ability to know whether Coronavirus Relief Funds were achieving legislatively
     intended results and to take timely corrective action if necessary. NCPRO did not ensure
     all recipients had a method to measure results because it stated it prioritized
     (1) coordinating and distributing funds and (2) providing technical assistance to recipients
     instead. However, best practices required NCPRO to determine whether legislatively
     intended results were achieved.




28 2 CFR 200.332(d).
29 State agencies, colleges, universities, local governments, hospitals, and non-profits are considered
   subrecipients.
30 According to NCPRO records as of October 31, 2020.
31 Recipients include state agencies, colleges, universities, local governments, hospitals, and nonprofits.




                                                    9
FINDINGS, RECOMMENDATIONS, AND RESPONSES

               Limited Procedures Established to Ensure Recipients Measured Results of
               Spending

               NCPRO distributed approximately $3.1 billion of Coronavirus Relief Funds without
               ensuring that all recipients had a way to measure whether the funds distributed by NCPRO
               were achieving legislatively intended results.

               The North Carolina General Assembly enacted the 2020 COVID-19 Recovery Act
               (Recovery Act) to assist local governments, communities, families, workers and other
               individuals, and businesses by providing federal relief and recovery funds.

               Examples include: 32

                 •   $562 million disbursed to the Department of Health and Human Services to
                     support the COVID-19 recovery effort such as COVID-19 testing, contact tracing,
                     behavioral health crisis services, and early childhood initiatives.
                 •   $307.8 million disbursed to local governments for medical, public health, and
                     economic support expenses.
                 •   $84.9 million disbursed to hospitals to offset expenses incurred to provide patient
                     care including those related to personnel, personal protective equipment, and
                     medical supplies.

               NCPRO required recipients to submit monthly program performance reports that provided
               updates on:

                 •   How much was spent
                 •   What the funds were spent on
                 •   How relief would be provided

               However, NCPRO did not establish procedures to ensure that all recipients planned for
               and measured the results of their spending. Specifically, NCPRO did not ensure all
               recipients (1) had objectives for what they would do with the funds, (2) had goals for how
               they would accomplish their objectives, and (3) measured their progress towards meeting
               their goals. Auditors tested all (100%) of the Recovery Act disbursements to 490 recipients
               through October 2020 and found:

                 •   43 of 490 (9%) recipients did not report objectives for what they would do with the
                     funds.
                 •   302 of 447 (68%) recipients reported objectives for what they would do with the funds
                     but not goals for how they would accomplish their objectives.
                 •   57 of 145 (39%) recipients reported objectives for what they would do with the funds
                     and goals for how they would accomplish their objectives, but did not measure their
                     progress towards meeting their goals.




         32   According to NCPRO records as of October 31, 2020.


                                                              10
                                                                   FINDINGS, RECOMMENDATIONS, AND RESPONSES

      Resulted in Limited Ability to Know Whether Intended Results Were Being Achieved

      Since NCPRO did not ensure that all recipients planned for and measured the results of
      their spending, it was limited in its ability to know whether funds were achieving legislatively
      intended results.

      For example, based on audit tests, 33 NCPRO has no way to know whether:

        •    $423 million (75%) of the $562 million disbursed to the Department of Health
             and Human Services were supporting the COVID-19 recovery effort such as
             COVID-19 testing, contact tracing, behavioral health crisis services, and early
             childhood initiatives.
        •    $101.8 million (33%) of the $307.8 million disbursed to local governments were
             providing aid related to medical, public health, and economic support expenses.
        •    $33.6 million (40%) of the $84.9 million disbursed to hospitals were providing an
             offset to expenses incurred to provide patient care including those related to
             personnel, personal protective equipment, and medical supplies.

      And since NCPRO was limited in its ability to know whether funds were achieving
      legislatively intended results, it could not take timely corrective action. If NCPRO ensured
      that recipients planned for and measured the results of their spending, it would be able
      to monitor and:

        •    Detect and correct poor performance timely
        •    Train recipients that were not achieving results
        •    Improve the chance that funds were achieving legislatively intended results

      Caused by NCPRO Prioritizing Funds Distribution and Technical Assistance

      NCPRO stated it did not ensure all recipients had a method to measure results because it
      chose to prioritize (1) coordinating and distributing funds and (2) providing technical
      assistance to recipients instead.

      Additionally, NCPRO stated that it took longer than expected to complete the above
      activities because of subsequent Recovery Act legislation that updated the distribution of
      the funds and constantly changing guidance received from the U.S. Treasury on allowable
      use of the funds.




33   Based on review of monthly program performance reports for disbursements from May 2020 – October 2020,
     auditors calculated the percentage of each total disbursement for which recipients did not provide an objective
     for what they would do to provide relief, how they would accomplish their objective, and how they would measure
     their progress toward doing so.


                                                         11
FINDINGS, RECOMMENDATIONS, AND RESPONSES

              Best Practices Required NCPRO to Determine Whether Results Were Achieved

              Best practices identified by the Government Accountability Office (GAO) required
              management to determine whether legislatively intended results were being achieved. The
              GAO states:

                 Legislators, oversight bodies, those charged with governance, and the public
                 need to know whether… government programs are achieving their objectives
                 and desired outcomes. 34

                 Management determines whether performance measures for the defined
                 objectives are appropriate for evaluating the entity’s performance in achieving
                 those objectives. 35

                 Management establishes activities to monitor performance measures and
                 indicators. These may include comparisons and assessments relating different
                 sets of data to one another so that analyses of the relationships can be made
                 and appropriate actions taken. 36

              RECOMMENDATIONS
              NCPRO should develop policies and procedures to ensure all recipients (1) have objectives
              for what they will do with the funds to achieve legislatively intended results, (2) have goals
              for how they will accomplish their objectives, and (3) measure their progress towards
              meeting their goals.

              The North Carolina General Assembly should consider including specific monitoring
              requirements (including requirements for measurement progress towards intended results)
              in future legislation regarding the spending of Coronavirus Relief Funds or other
              emergency relief funds.

              AGENCY RESPONSE
              See page 17 for the agency’s response to this finding.




         34 United States Government Accountability Office, Government Auditing Standards, July 2018.
         35 United States Government Accountability Office, Standards for Internal Control in the Federal Government,
            September 2014.
         36 Ibid.




                                                             12
APPENDIX
                                                                                                                                   APPENDIX


      Internal Control Components and Principles Significant to the Audit Objective
      Our audit objectives were to determine whether the Office of State Budget and Management’s
      North Carolina Pandemic Recovery Office designed and implemented procedures to ensure that:
           1) Coronavirus Relief Funds were being spent in accordance with the 2020 COVID-19
              Recovery Act and subsequent amendments.
           2) Programs that received Coronavirus Relief Funds were achieving their legislatively
              intended result.
      Internal control components and underlying principles that were significant to our audit objective
      are identified in the table below.

COMPONENTS AND PRINCIPLES                                                                                          OBJECTIVE 1   OBJECTIVE 2

CONTROL ENVIRONMENT
1. The oversight body and management should demonstrate a commitment to integrity and ethical values.
2. The oversight body should oversee the entity’s internal control system.
3. Management should establish an organizational structure, assign responsibility, and delegate authority to
   achieve the entity’s objectives.
4. Management should demonstrate a commitment to recruit, develop, and retain competent individuals.
5. Management should evaluate performance and hold individuals accountable for their internal control
   responsibilities.
RISK ASSESSMENT
6. Management should define objectives clearly to enable the identification of risks and define risk tolerances.       X             X
7. Management should identify, analyze, and respond to risks related to achieving the defined objectives.              X             X
8. Management should consider the potential for fraud when identifying, analyzing, and responding to risks.
9. Management should identify, analyze, and respond to significant changes that could impact the internal
                                                                                                                       X             X
   control system.
CONTROL ACTIVITIES
10. Management should design control activities to achieve objectives and respond to risks.                            X             X
11. Management should design the entity’s information system and related control activities to achieve
    objectives and respond to risks.
12. Management should implement control activities through policies.                                                   X             X
INFORMATION AND COMMUNICATION
13. Management should use quality information to achieve the entity’s objectives.                                      X             X
14. Management should internally communicate the necessary quality information to achieve the entity’s
    objectives.
15. Management should externally communicate the necessary quality information to achieve the entity’s
                                                                                                                       X             X
    objectives.
MONITORING ACTIVITIES
16. Management should establish and operate monitoring activities to monitor the internal control system and
                                                                                                                       X             X
    evaluate the results.
17. Management should remediate identified internal control deficiencies on a timely basis.                            X             X


                                                                       13
STATE AUDITOR’S
   RESPONSE
                                                                           STATE AUDITOR’S RESPONSE


The Office of the State Auditor (OSA) is required to provide additional explanation when an
agency’s response could potentially cloud an issue, mislead the reader, or inappropriately
minimize the importance of the auditor findings.

Generally Accepted Government Auditing Standards state,

       When the audited entity’s comments are inconsistent or in conflict with the
       findings, conclusions, or recommendations in the draft report, the auditors
       should evaluate the validity of the audited entity’s comments. If the auditors
       disagree with the comments, they should explain in the report their reasons for
       disagreement.

In its response, the Office of State Budget and Management (OSBM) agreed with the results
of this audit. However, OSBM stated in its response:

       To combat the disadvantages associated with inadequate staffing to monitor
       the federal funds, NCPRO established a nine-part monitoring process as
       outlined below that balanced the legislative intent of disbursing over $3.3 billion
       in CRF Funds to all intended recipients in a timely manner with monitoring the
       expenditures of 490 recipients each month.

       1. Control 1 – Independent Verification and Validation of Self-Reported
          Documentation

       Recipients were required to submit expenditure information with supporting
       documentation on the first of each month starting July 1, 2020.

This response could mislead the reader to believe that OSBM independently verified and
validated self-reported documentation starting in July 2020.

It did not. As the report states, NCPRO did not independently verify recipient spending by
comparing the supporting documents (i.e. invoices, receipts, payroll records) to expenditures
reported by recipients until November 2020, after the majority of funds were already spent.

As a result, there was an increased risk that recipients could have misused the funds without
the misuse being detected and corrected in a timely manner.




                                               14
RESPONSE FROM OFFICE
 OF STATE BUDGET AND
     MANAGEMENT
RESPONSE FROM OFFICE OF STATE BOARD AND MANAGEMENT




     15
RESPONSE FROM OFFICE OF STATE BOARD AND MANAGEMENT




                                            16
RESPONSE FROM OFFICE OF STATE BOARD AND MANAGEMENT




     17
                       ORDERING INFORMATION
                 COPIES OF THIS REPORT MAY BE OBTAINED BY CONTACTING:

                                    Office of the State Auditor
                                      State of North Carolina
                                     2 South Salisbury Street
                                   20601 Mail Service Center
                               Raleigh, North Carolina 27699-0600

                                    Telephone: 919-807-7500
                                     Facsimile: 919-807-7647
                                Internet: http://www.auditor.nc.gov




     To report alleged incidents of fraud, waste or abuse in state government contact the
                           Office of the State Auditor Fraud Hotline:

                                    Telephone:1-800-730-8477

                     Internet: http://www.auditor.nc.gov/pub42/Hotline.aspx




                              For additional information contact the
                           North Carolina Office of the State Auditor at:
                                          919-807-7666




This audit required 1,666 hours of auditor effort at an approximate cost of $173,264.

                                                  18


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