Looking back, looking forward — Thumbtack (Jan 6)

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A Thumbtack post titled Looking back, looking forward, dated Jan 6 and marked as a 2 min read, that reviews the achievements of 2021 before plans for 2022. It states that customers started over 7 million projects on Thumbtack in 2021 and that the platform hit, and then exceeded, 7.5 million 5-star reviews since launching. It says nearly 4.5 million people used Thumbtack to manage their homes over the past year. A pro named Kammy L. is quoted on starting an organizing business during a global pandemic.

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Looking back, looking forward.

Thumbtack

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Jan 6 · 2 min read

Before we begin tackling our plans for 2022, we’re taking a moment to look back and recognize all the achievements of 2021. In another year marked by significant shifts to our daily ways of life, Thumbtack pros and customers have been turning plans into action and making great strides forward.

In 2021, customers started over 7 million projects on Thumbtack. That’s over 7 million to-do lists worked on — homes cleaned, lawns mowed, dance lessons completed and photography sessions snapped. We continued to see a focus on the home: home maintenance was the leading industry in projects this year, as homeowners across the country focused on fixing issues, making improvements, and investing in their homes.

And our customers were happy to share their experiences — by the end of the year we hit, and then exceeded 7.5 million 5-star reviews since launching Thumbtack. With every new review, pros strengthened their reputations and neighbors and community members were able to make informed decisions as they found and hired a pro.

Over the past year, millions of people — nearly 4.5 million — have used Thumbtack to effortlessly manage everything in and around their homes. In the coming year, who knows how many more? We aim to continue helping homeowners confidently know what to do, when to do it and who to hire — and empowering small businesses nationwide to book more profitable jobs and grow successfully.

Looking back at the past 12 months, no one puts it better than our pros themselves. Kammy L., a Thumbtack pro, shared: “Starting my organizing business during a global pandemic has been a challenge, but it’s also been very rewarding. Thumbtack has been instrumental in helping me extend my reach to connect with more people and has helped me gain greater experience in my field.”

With the past year’s achievements propelling us forward, we’re excited for the future as we continue to build the modern home management platform. We wish our pros, customers and community a happy 2022 ahead.

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