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Jolyne Myrell Parera et al., Development Strategy For Micro Small Business (Umk) During The Covid-19 Pandemic In Maluku Province (2021)

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Article by Jolyne Myrell Parera, Debby Likumahua and R. Suryanti Ismail of Maluku Indonesian Christian University in MediaTrend 17 (2), published October 2021, on credit to micro and small businesses in Maluku Province during COVID-19. Using a survey, SWOT analysis and non-performing loan ratios for 2019 and 2020, the authors find banks were neither effective nor efficient in lending to these firms. Non-performing loans stayed below 5%, which they attribute to loan relaxation and government stimulus. They call for simpler credit paperwork and propose a five-year plan from 2020 to 2025 for competitive businesses built on e-commerce.

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“Jolyne Myrell Parera et al., Development Strategy For Micro Small Business (Umk) During The Covid-19 Pandemic In Maluku Province (2021).” Original at journal.trunojoyo.ac.id. Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/jolyne-myrell-parera-et-al-development-strategy-for-micro-small-busine-45babf057b/, SHA-256 a1c968222fa1b90275fc882cf50d1846fe7e9353727ed97bddd909073d579ce5.

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                                             MediaTrend 17 (2) 2021 p. 259-274

                                           Media Trend
                                    Berkala Kajian Ekonomi dan Studi Pembangunan
                                         http://journal.trunojoyo.ac.id/mediatrend

Development Strategy For Micro Small Business (Umk) During The Covid-19
Pandemic In Maluku Province

Jolyne Myrell Parera1*, Debby Likumahua2, R. Suryanti Ismail3

1,2,3
        Maluku Indonesian Christian University


Article Information              ABSTR ACT
Article of History:              This research was conducted based on the reality of the research problem, where
Received September 2021          economic activity in SMEs is in a threatened position due to the COVID-19 pandemic.
Approved September 2021
Published October 2021           This study aims to analyze the internal and external sides of SMEs, measure financial
                                 stability and lending to banks, analyze whether credit provision has been efficient
                                 or not in improving banking performance for SMEs. In addition, strategic policy
                                 measures are taken through a roadmap for developing competitive and sustainable
                                 SMEs. The research method used is a survey method. The data obtained were
                                 processed based on the principles of descriptive statistics, namely the analysis of
                                 Non Performing Loans (NPL) to determine the ratio of NPL and the average NPL.
                                 The time period used for analysis needs is 2019 and 2020. The results of the SWOT
                                 analysis, Non Performing Loans (NPL), effectiveness and efficiency, indicate that
                                 banks have not been effective and not efficient in disbursing credit. This needs to be
                                 a concern for banks in disbursing credit to SMEs, by providing easy administrative
                                 requirements for SMEs proposing credit, so that SMEs can have business capital for
                                 the development of competitive and sustainable SMEs. On the other hand, the results
                                 of the NPL calculation are below 5%, this shows a healthy banking performance,
                                 meaning that there are no bad loans, as a result of relaxation and stimulus from
                                 the Government to SMEs when SMEs experience a chaotic situation due to the
                                 COVID-19 pandemic. Furthermore, a 5-year development plan was carried out,
                                 namely from 2020-2025, with the goal of strategic planning being competitive and
                                 sustainable SMEs based on e-commerce.

                                 Keywords: SWOT, NPL, Effective, Efficient.
                                 JEL Classification Code: G21, E51, D61




                                                                                            © 2021 MediaTrend
Author correspondence:
E-mail: Jolyneparera@gmail.com

DOI: http://dx.doi.org/10.21107/mediatrend.v15i2.11698
© 2021 MediaTrend. All rights reserved.
                     Strategy for Development ..... MediaTrend 17 (2) 2021 p. 259-274


INTRODUCTION                                          of MSEs in Maluku province.
         For more than twenty years, the role                  The Covid-19 pandemic situation
of Micro, Small and Medium Enterprises                provides both challenges and opportunities
(UMK) in the Indonesian economy has                   for the government to maintain the
continued to increase. Even in 1998 when              existence of MSEs. The hand is interpreted,
there was an economic crisis, MSEs                    there is a need for a short-term solution to
became the savior of the Indonesian                   help MSEs. Opportunities are interpreted
economy. The dynamics of MSEs continue                as short-term solutions that need to be
to move in line with economic growth,                 followed by long-term solutions, especially
so as to increase the added value of the              when associated with the industrial era
economy in terms of the creation of new               4.0 which requires digital technology to
business fields and employment. Currently,            support economic activities. There are
Indonesia has entered the era of the                  several short-term solutions to maintain
industrial revolution 4.0, and therefore              the existence of MSEs. According to the
speed and accuracy are needed by                      Organization for Economic Cooperation
MSE actors. MSEs must be able to                      and Development (OECD) and Financial
penetrate the e-commerce business, not                ServicesAuthority (OJK) Regulation Number
in a conventional way.                                11/POJK.03/2020 concerning National
         Maluku Province UMK production               Economic Stimulus as a Cauntercyclical
in the fourth quarter of 2019 increased               Policy, solutions that need to be considered
by 0.74%, compared to the previous                    related to MSEs are: (1) strict health
period. (BRS, 2020). This shows that the              protocols, ( 2) postponement of debt or
contribution of MSEs to the economic                  credit payments to maintain financial
growth of Maluku Province in driving the              liquidity of MSEs, (3) financial assistance for
economy is quite significant. The Covid-19            MSEs, and (4) structural policies.
pandemic has had a negative impact                             The challenges faced by MSEs
on all sectors of life, both from the social          during the Covid-19 pandemic since the
sector and the economic sector. Referring             enactment of the PSBB are; (1) difficulty
to the Regulation of the Minister of Health           in supplying raw materials; (2) Decreased
number 9/2020 concerning Guidelines for               cash flow as a result of declining people's
Large-Scale Social Restrictions (PSBB)                purchasing power resulting in decreased
causing economic activities, especially               income; (3) fall in demand. Observing
production, distribution and sales to                 this condition, during the implementation
experience disruptions which ultimately               of the PSBB, MSEs used Facebook and
disrupt the performance of MSEs.                      WhatsApp to market their wares.
         Based on statistical data from               Business digitization is of course not easy,
Maluku Province, economic growth in the               it requires infrastructure readiness, human
first quarter of 2020 was 4.01%, with a               resources and product innovation so that
growth contraction of 2.32%. Meanwhile,               the quality and quantity of goods are
in the second quarter of 2020, economic               maintained. The government continues to
growth decreased by 1.52%, with a                     strive to assist MSEs with various regulations
contraction of 2.61%. (BPS, BRS, 2020).               to make it easier for MSEs to survive for
Observing the economic situation as                   the sustainability of their business. One of
mentioned above, it is necessary to get               the programs in the banking sector is the
serious attention and be used as                      relaxation program or credit restructuring
an evaluation material for the local                  for MSEs affected by the COVID-19
government      to     design    the    right         pandemic that meets the provisions. MSEs
activities and strategies for the existence           must have resilience and agility in dealing

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                       Jolyne Myrell Parera, et al. MediaTrend 17 (2) 2021 p. 259-274


with economic changes so that they are able
to adapt to enter the new normal era.

METHODOLOGY
         This research begins by examining
and analyzing the role of MSEs during the
COVID-19 pandemic through regulations
relating to health protocols, financial system
stability to encourage economic growth,
credit stimulus to maintain MSEs'                             Based on the analysis carried
performance during the COVID-19                        out, a roadmap for the development of
pandemic, and encourage MSEs. to                       MSEs during the Covid-19 Pandemic
develop business through e-commerce                    was made to become a reference for the
         The research method used is a                 implementation of strategies and policies
survey method, namely to obtain factual                by local governments.
facts and information based on research
problems, using descriptive analysis                   RESULTS AND DISCUSSION
through a quantitative approach, with                          PROFILE      Micro    and   Small
inferential descriptive analysis methods.              Enterprises (UMK) in Indonesia consists of
The data obtained is processed based on                three major clusters, namely the producer,
descriptive statistical principles, namely the         trading and service clusters. Producer
analysis of Non Performing Loans (NPL) to              clusters generally produce a variety of
determine the ratio of NPLs and average                food and beverages, including various
NPLs using data from Bank Indonesia,                   clothing, printing and other creative
while to measure the effectiveness and                 industries. Trading businesses include
efficiency of lending using data from the              street vendors, culinary businesses,
Directorate General (DITJEND). Maluku                  fashion shops, basic food businesses,
Province State Treasury. The time period               etc. Meanwhile, service businesses
used for analysis needs is 2019 and 2020.              include online transportation businesses,
         In addition, a strength, weakness,            travel agents, beauty salons and clinics
opportunity, and threat (SWOT) analysis                and other service businesses. In Maluku
model is used in order to be able to identify          Province, the number of MSEs reached
internal      factors     (weaknesses        or        147,000 businesses or 99.15% of the total
weaknesses) and MSE external factors                   businesses in Maluku and spread across all
that are strengths and sources of                      non-agricultural       categories.     Its
opportunities. Besides that, it can                    existence is able to absorb more than
also       formulate      alternative     MSE          0.35 million workers or about 87.75
strategies both from the internal and                  of the total non-agricultural workforce
external sides. The following will                     (SE BPS, 2016).
present the analysis model as follows:




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                                   Table 1.
             Percentage of UMK by category in Maluku province 2017




Source: Economic Survey, BPS, Maluku Province, 2016
        The data above shows that small,            throughout Indonesia and 875 of them
micro and medium enterprises are still the          located in Maluku and Papua indicate a
main drivers of the economy in Maluku.              shift in business behavior for MSEs to
MSEs play an important role in driving              maintain their business.
the wheels of the economy. However, the
Covid 19 Pandemic that hit Indonesia                4.1. SWOT analysis
in early 2020 was a heavy blow to the                      Internal factor analysis was
national economy, especially for MSEs               carried out to identify factors in the form
who really felt the impact of various               of strengths and weaknesses, while
policies implemented by the government.             external factor analysis was carried out by
The results of the Covid 19 Impact survey           processing external factors in the form of
on business actors released by BPS on               opportunities and threats to MSEs during
September 15, 2020, with 34,559 business            the pandemic-19. Below you can see the
respondents spread                                  SWOT analysis table as follows:
                                         Table 2
                                       SWOT analysis




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                                          Table 3
                                    Urgency of Handling




4.2. Description of SWOT Analysis                   characteristics or conditions attached to
A.     Changes in Marketing Aspect                  business activities and the behavior of
       The pattern of marketing goods               the entrepreneur concerned in running
and services, MSEs have their own                   his business (LPPI, 2015). These
characteristics in running their business.          characteristics are the distinguishing
The characteristics of MSEs are factual             characteristics between business actors

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according to the scale of their business.            in utilizing technology are important things
Product marketing in normal situations               that need to be considered in developing
tends to lead to conventional marketing              the MSE business.
patterns. Conventional marketing of                            According to research on the social
goods and services then becomes the                  media management platform Hootsuite
main choice because business actors                  and the We Are Social Marketing Agency
have limited knowledge about the use                 entitled "Global Digital Report 2020" which
of technology in marketing goods and                 was released at the end of January 2020,
services. Conventional marketing patterns            it was stated that the number of internet
become less effective in certain situations.         users in Indonesia in 2020 had reached
For example in the current pandemic                  175.4 million people. Compared to 2019,
conditions.                                          this figure has increased by 17% or by
         The MSE business sector that was            25 million users (Techno and Science,
most affected and experienced a decline              February 21, 2020). Furthermore, it was
in demand was the accommodation                      explained that during 2019, internet users
and food and drink, transportation and               in Indonesia, aged 15 to 64 years, had an
trade sectors, as well as other services.            average of 7 hours 59 minutes per day to
Government regulations that impose                   surf the virtual world. This figure exceeds
restrictions on community activities (PKM)           the global average of only spending
and large-scale social restrictions (PSBB)           6 hours 43 minutes per day using the
are the main factors for the decline in              internet. Indonesia also has 160 million
demand. There was a spike in inflation in            social media users with an average usage
the city of Ambon until June 2020 which              per day reaching 3 hours 26 minutes,
was recorded at 0.43. Meanwhile, the level           which exceeds the global average of 2
of household consumption expenditure in              hours 24 minutes per day and is below the
the first quarter of 2020 was -5.53 and the          Philippines with a total time of 3 hours 53
second quarter of 2020 was -1.14. This               minutes per day. The number of internet
situation is exacerbated by restrictions on          and social media users will continue to
land, sea and air transportation. This has           grow considering the very large population
hampered the pace of economic growth,                of Indonesia. Taking into account the data
especially the operational activities of             above, online marketing options have great
MSEs. In addition, the simple management             potential to develop MSEs.
of MSEs also has an impact on the weak                         Online   marketing     or   Digital
marketing aspects of the business itself. It         Marketing is very useful in marketing
is known that the management of MSEs                 MSE products today. This method allows
in Maluku has informal characteristics               MSEs to always be connected with
which are characterized by not having                consumers indefinitely. Business actors
legal entity status, not keeping financial           can also respond to consumer requests
records properly, running with limited               quickly and can serve various complaints
capital and expertise, and using very                submitted online. In this way, the various
simple technology. The number of MSEs                costs incurred as a result of conventional
that are not legal entities still dominates,         marketing policies can be minimized.
reaching almost 86%. Similarly, the use of           Furthermore, the online marketing policy
information technology, such as the use              by MSEs needs to be supported by the
of computers and the internet, is still not          provision of service facilities and internet
optimal. In relation to access to marketing,         network access that is well connected in
knowledge of business actors in managing             areas that are MSE business centers.
their business operations as well as skills          This is very important to expand the

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marketing network, increase sales volume             enterprises and 12.5% ​​     for medium and
and disseminate access to information for            large enterprises. In addition, when viewed
consumers and fellow business actors.                from the prospect of MSEs in the future, the
In addition, business actors also need to            government has targeted an increase in
cooperate with providers of transportation           businesses that have the potential to grow
and delivery services to facilitate the              and be innovative. The implementation of
process of delivering goods to consumers             physical distancing and PSBB in several
as well as opportunities for implementing            areas, both in Maluku and other regions
on-site payment models. This payment                 in Indonesia, also has an impact on the
model can also provide alternatives and              disruption of MSEs' operational activities.
various payment methods and increase                 The distribution of raw materials that are not
consumer confidence in products and                  cool and the increase in raw material prices
business existence.                                  is more common in the food and beverage
                                                     sector. For example, the raw material for
B. Quality of Human Resources and                    soybeans. There was an increase as well
Business Operations                                  as supply constraints from distributors
         The sluggish national economy               outside the region. Barriers to the supply
has caused a decrease in the level of work           of raw materials and price spikes are one
motivation and productivity of business              of the factors driving businesses to take
management. The Work From Home                       other policies to save their businesses.
(WFH) policy creates new problems                    The attitudes and policies adopted by the
for MSE business players. Significant                company in relation to these conditions are
changes are certainly felt by workers and            as follows:
business actors. Not all work can be done            a.      Some business actors have
from home. For MSEs that carry out the                       decided to temporarily stop
process of producing goods, work from                        operating. This is caused by the
home cannot be carried out. This can also                    inability to finance the company's
happen to MSEs engaged in services.                          operations.
This is due to inadequate facilities when            b.      Some business actors have
working from home. Communication                             decided to continue operating their
and coordination are very limited, plus                      businesses by implementing WFH
internet access is not evenly distributed                    for some of their employees and also
throughout Maluku. In addition, the supply                   implementing physical distancing
of production raw materials that come                        for workers who are still working
from outside the region, makes production                    in their original place.
activities not run well. Some businesses             c.      Several business actors implement
are forced to terminate employment with                      WFH for all their workers while closely
their workers to reduce operational costs.                   monitoring        their    operational
Meanwhile, workers who are still active in                   activities.
MSE operations must comply with various              d.      Some business actors even run their
health andemics while working. This often                    business beyond their normal
causes discomfort at work for workers                        capacity. This tends to happen to
and business actors. Work motivation                         businesses that switch from their
decreases, as does business productivity.                    original fields. For example,
Even though it is known that MSEs are the            a       garment company that originally
largest absorbers of labor. Labor absorption                 produced ready-made clothes,
by business status in Maluku province was                    then switched to the production of
recorded at 87.75% for micro and small                       personal protective equipment

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        for health.                                   had to be incurred remained unchanged.
e.      Most of the business actors are still         Even the costs that must be incurred
        running their business normally or as         to maintain business continuity are
        usual. This policy was carried out            far greater than the current income. In
        with     various      considerations,         addition, the ability to pay short-term and
        including the business cannot be              long-term obligations is also experiencing
        carried out with WFH, the supply              problems. The Bank Indonesia Maluku
        of raw materials is running normally,         Representative Office noted that as of
        the business is an important sector,          July 2020 there were unpaid MSME loans
        protecting workers from the risk              or bad loans of Rp 4,026,719,777,265 or
        of layoffs, as well as maintaining            3.95% of the total loans disbursed.
        business continuity.                                   During      this   pandemic,      the
        This situation requires MSE                   government plans several programs to
business actors to make new plans or                  strengthen MSEs that have the potential
strategies to maintain and develop their              to revive the country's economy. Among
businesses. Because UMK is still a pillar             these programs are the cash assistance
of the national economy. The government               stimulus and also the People's Business
also provides full support to maintain MSE            Credit (KUR) to strengthen business
business continuity and develop MSE                   capital. This assistance to MSEs is planned
business in the future.                               to last until 2021. Several MSEs in Maluku
        In this regard, the workforce                 under the guidance of Bank Indonesia
needs to be trained to improve knowledge              have also received attention in improving
and skills in accordance with the MSE                 their business conditions. The assistance
business field. This training can be carried          provided to the assisted MSMEs was
out according to the level of interest and            not in the form of fresh money, but Bank
the company's ability to carry it out. In             Indonesia provided assistance in the form of
the current situation, job training can be            Capacity Building to MSMEs in the context
directed at the employee's ability to produce         of the Covid-19 pandemic. In general, the
better quality products. This training tends          Capacity Building carried out is related to
to increase soft skills and hard skills in            digital payment systems, e-commerce,
areas related to MSE business. Such                   packaging, and digital promotions. This
as product processing training, online                training and assistance helps business
media use training, and financial report              actors to develop their business, especially
preparation training. This training activity          in terms of digitizing the MSE business.
can be carried out in collaboration with              All of that is also a very useful thing in the
UMK and government-owned job training                 business world today and in the future.
centers or in collaboration with universities                  Digitalization of MSEs business
in community service programs.                        will transform business processes from
                                                      conventional concepts to become virtual
C. Finance and Digitalization of MSEs                 ones. This transformation is carried
        Other problems faced by MSEs                  out on business processes, functions
are financial problems and the digitization           and business models and is applied to
of MSEs. Financial problems are the most              digital technology. In general, this virtual
faced by MSEs. The sudden decline in                  concept includes transaction processing
transactions began to be felt since early             and application of enterprise systems.
February 2020. Sales and revenues                     Business digitization can accelerate
decreased during the pandemic, while                  work efficiency, reduce the use of human
operating costs and other fixed costs that            labor, increase profits and expand market
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share globally. It is known that technology                    The current Covid-19 pandemic
is starting to become the controller in               has caused a decline in economic activity,
the business world. Various companies                 inflation and changes in interest rates,
and MSEs in the world have turned to                  making banks selective to anticipate a
technology functions to facilitate business           surge in non-performing loans or bad
with greater income. Thus, digitizing the             loans. To encourage the optimization
MSE business can encourage business                   of the banking intermediation function,
development, especially in uncertain                  maintain financial system stability, and
conditions such as during this pandemic.              support economic growth, a stimulus
Through the use of technology, MSEs can               policy is needed as a countercyclical to the
cut production costs and promotion costs.             impact of the spread of COVID-19, which
Product marketing becomes easier, more                is regulated in Financial Services Authority
effective and efficient, and is targeted at           Regulation (POJK) No.11/POJK.03/2020.
the right target. In addition, the reach of           In addition to stimulus policies, but also
digital technology is not limited to cross-           credit relaxation or relaxation to debtors
country coverage. For this reason, MSE                and MSEs, this is to encourage MSEs'
business development can be carried out               performance to survive during the Covid-19
in stages by getting assistance or through            period.
collaboration with related institutions and                    Non-Performing         Loan      (NPL)
communities. Under current conditions,                analysis is one of the analyzes to assess
MSEs can join a sales platform or market              the performance of banking functions,
place that provides marketing facilities,             on debtors (MSEs) related to liquidity
promotions and online payment models.                 (inability to pay), profitability (uncollectible
Of course, this kind of business digitization         debts, and solvency (reduced capital). BI
model will reduce and minimize business               Regulation No. 6 /10/PBI/2004 dated April
operational costs.                                    12, 2004 concerning the Rating System for
                                                      Commercial Bank Soundness stipulates
4.3 Analysis of Non-Performing Loans                  that the ratio of non-performing loans
(NPL)                                                 (NPL) is 5%.
                                          Table 4
                              Calculation of NPL UMK in 2019




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                     Jolyne Myrell Parera, et al. MediaTrend 17 (2) 2021 p. 259-274




Source : Bank Indonesia, Maluku Representative, 2020
        Based on the results of the NPL              Ambon Branch is getting lower, which
calculation in table 4 above, from January-          means the better the performance of
December 2019 it was in the range of                 banks towards MSEs. There is serious
2-3%, with an average NPL of 3.14%. In               attention from Bank Indonesia to MSEs in
accordance with the NPL criteria below               Maluku Province for the development and
5%. This shows that in 2019 the level of             sustainability of MSEs.
non-performing loans at Bank Indonesia
                                        Table 5
                            Calculation of NPL UMK in 2020




Source : Bank Indonesia, Maluku Representative, 2020

        The results of the NPL calculation           4.4.    Credit      Effectiveness        and
in 2020 in table 5 above, the lowest is              Efficiency Analysis
2.27% and the highest is 2.76%, while                A.      Effectiveness Analysis
the average since January-July 2020 is                       Giving credit that does not
2.47%. When compared to 2019, the NPL                pay attention to existing policies and
in 2020 is smaller. This indicates that the          procedures will invite irregularities. One of
banking performance is healthy, meaning              andem that is important in providing credit
that there are no non-performing or bad              by conducting early detection of credit to be
loans. The stimulus and relaxation policy            disbursed, thus avoiding congestion. On
for people's business credit (KUR) from              this basis, during the Covid-19 pandemic,
the Government is very helpful in reducing           restructuring and relaxation policies
MSEs while maintaining their performance,            became important to save MSEs from credit
so that the ability to pay or repay loans            congestion.The effectiveness of lending
from MSEs can run according to the rules             is the achievement of the realization of
agreed between MSEs and banks.                       lending based on what targets have been
                                                     set by the bank. The greater the realization


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of lending, the greater the effectiveness of          credit is said to be effective if the amount
lending in order to optimize the allocation           of output andem is greater than or equal to
of funds. Measurement of financial                    the target output.
effectiveness is based on the relationship                     The standard of effectiveness
between income and outcome. This aims                 according to the Decree of the Minister
to analyze how effective the financial value          of Home Affairs No. 690.900-327 of 1996
of MSEs is that can be used as a reference.           concerning the criteria for assessment and
The greater the realization contribution,             financial performance can be known to be
the more effective the MSEs are in carrying           effective or not by meeting the following
out their activities. That is, the provision of       criteria:

                               Criteria for effectiveness level




                                      Table 6
                   Maluku KUR distribution as of 31 December 2019




Source: Directorate General of Treasury of Maluku Province, 2020

                                       Table 7
                     Maluku KUR distribution as of 31 August 2020




Source: Directorate General of Treasury of Maluku Province, 2020

Year 2019 =140,477,578,985,477 x100 %                 		             = 1%
           799,220,000,000,000                        Recommendation = Ineffective
		               = 18%
Recommendation = Ineffective
                                                              Based on the results of the 2019
Year 2020 =107,562,242,399,336 x 100 %                KUR calculation, it is 18%, and in 2020
           10,590,000,000,000,000

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                     Jolyne Myrell Parera, et al. MediaTrend 17 (2) 2021 p. 259-274


it is 1%. Referring to the effectiveness             allocated forthe health sector, and subsidy

criteria as in the table above, neither              policies intended for people affected by

2019 nor 2020 KUR distribution was                   COVID-19, or also delaying the distribution

effective. For 2019 there were 82% of                of KUR until normal conditions.

Kurs that were not channeled, and in 2020            B. Efficiency Analysis
it was 99%. This shows that banks must                     Banking competitiveness is reflected
                                                     in the bank's ability to deal with any
provide convenience or space in terms of
                                                     disturbances that arise, both internally and
administrative procedures for lending to             externally. Internally such as high interest
MSEs, so that MSEs can develop, given                rates and externally such as the Covid-19
                                                     condition that is currently engulfing the
theandem most MSEs have limited working
                                                     world. Facing the current economic
capital. The distribution of credit needed           conditionsandemicThe good performance
by MSEs in Maluku Province is mostly                 of a bank can be seen from the level of
                                                     efficiency achieved by the bank. One of
intended to increase business capital to
                                                     the performance measures expected is
increase production. In CenturyDuring                the ability to produce maximum output
this covid-19 pandemic, Bank Indonesia               with the use of certain inputs. The policy
                                                     on credit restructuring and relaxation is the
continues to encourage SMEs to carry out
                                                     government's effort to improve banking
marketing activities through digitalization          performance by improving the quality of
that leads to e-commers.                             services to debtors (UMK) to maximize
                                                     output and minimize input. This is done in
      On the other hand, entrepreneurs
                                                     order to maintain stabilityfinancial security
do not yet have sufficient knowledge to              but also improve the performance of MSEs
sell goods through e-commers, therefore              to stay afloat when andemic covid-19.
                                                            Based on table 6 and table 7 above,
education is needed through training,
                                                     the results of the calculation of credit
but also MSEs must have digitalization               efficiency can be seen as follows:
infrastructure facilities, so it is very
                                                     Year 2019 = 140,477,578,985,477 x 100 %
necessary to facilitate MSEs through KUR                         69,559,243,736,338
                                                              = 2.02%
in Maluku Province. It can be said that the

inefficiency of the KUR in 2020, which is            Year 2020 = 107,462,242,399,336 x 100%
                                                                  19,207,986,083,498
only 1%, is also influenced by the Covid-19                    = 5.59%
condition, where most of the State budget is

                                                 271
                     Strategy for Development ..... MediaTrend 17 (2) 2021 p. 259-274


        From the results of the calculation           unhealthy bank.
of the bank's efficiency level in 2019 and                    The banking sector still has not
2020, it can be illustrated that the level of         provided much space and opportunity
optimizing credit output and input is not             to MSEs with various problems such
efficient because income is still smaller             as how to repay credit, how to manage
than the specified target. This is due to             credit that can benefit both parties, also
the precautionary principle applied by                the process of application and lending
banks to lending (KUR) to MSEs, even                  to MSEs is still minimal in terms of the
though restructuring and relaxation                   requirements that must be met by MSEs. .
policies have been carried out for MSEs,
given the Covid-19 condition, many MSEs               4.5. Roadmap for MSE Development in
have experienced sluggish decline in                  Maluku Province
production, high inflation rates, causing




                                                  272
                      Jolyne Myrell Parera, et al. MediaTrend 17 (2) 2021 p. 259-274


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