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Data Privacy vs. Bank Secrecy: Regulating the Flow of Information Within Bank-Fintech Partnerships (IF13168)

Summary

A Congressional Research Service In Focus, IF13168, dated February 25, 2026, titled "Data Privacy vs. Bank Secrecy: Regulating the Flow of Information Within Bank-Fintech Partnerships," by Andrew P. Scott. It explains how banks manage customer information under the Bank Secrecy Act (P.L. 91-508), the Gramm-Leach-Bliley Act privacy provisions and the Bank Service Company Act (P.L. 87-856) when partnering with fintechs. It describes Customer Identification Program requirements, a banking-as-a-service example, and June 2025 and July 2025 regulator orders letting banks obtain TIN information from a third-party source. It closes with policy questions on identity verification and a possible gap in protecting consumer information at account opening.

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“Data Privacy vs. Bank Secrecy: Regulating the Flow of Information Within Bank-Fintech Partnerships (IF13168).” Original at www.congress.gov. Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/if13168-1-ce60d5a7b7/, SHA-256 a2ffb0a7f7297d89d093674e8582c42987aab282bd8b0afdbfa4386476858953.

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                                                                                                             February 25, 2026
Data Privacy vs. Bank Secrecy: Regulating the Flow of
Information Within Bank-Fintech Partnerships
Banks are increasingly interconnected with nonbank                The CIP requirements in the BSA generally apply to all
financial technology. As this trend continues, policy             financial institutions, including banks, credit unions,
responses to update regulatory frameworks may be                  broker/dealers, insurance companies, exchanges, money
proposed.                                                         transmitters, and several others. Financial technology firms
                                                                  are not explicitly covered, but Section 5312(a)(2) does
Bank-nonbank relationships—particularly ones involving            include “any business or agency which engages in any
data transfers—are often subject to different regulatory          activity which the Secretary of the Treasury determines, by
requirements across a range of legal frameworks. When             regulation, to be an activity which is similar to, related to,
policymakers change or update one set of rules for banks, it      or a substitute for any activity in which any business
could cause confusion, inconsistencies, or even conflicting       described in this paragraph is authorized to engage” and
incentives among market participants.                             “any other business designated by the Secretary whose cash
                                                                  transactions have a high degree of usefulness in criminal,
For example, financial institutions, including depository         tax, or regulatory matters.” Further, BSA policy is broadly
institutions such as banks and credit unions, are required to     developed by the Financial Crimes Enforcement Network
understand whom their customers are and what their                (FinCEN), the bureau in Treasury responsible for AML.
purposes are for establishing accounts. This serves as a          However, the CIP regulations are implemented by the
foundational element of the anti-money laundering (AML)           various financial regulators. These policies may change
regulatory framework in the U.S. financial sector.                with changes in agency leadership.
Concurrently, banks are required to protect consumer
nonpublic personal information (NPI). Further, banks are          Gramm-Leach-Bliley
responsible for ensuring that any partnerships they engage        In the financial system, data privacy is governed by Title V
in comply with relevant banking laws, including AML and           of the Gramm-Leach-Bliley Act (GLBA, 15 U.S.C. §6801
data privacy provisions.                                          et seq). Financial institutions, including banks, are required
                                                                  to develop and give notice of their privacy policies to their
This In Focus explains how banks manage information in a          own customers and must give notice and an opportunity for
manner that complies with three laws—the Bank Secrecy             a consumer to “opt out” before disclosing any personal
Act (P.L. 91-508), the Graham-Leach-Bliley Act (P.L. 106-         financial information to an unaffiliated third party. The
102), and the Bank Service Company Act (P.L. 87-856)—             provision also requires financial regulators to issue
particularly in light of increased partnership activity           regulations to safeguard personal financial information.
between banks and nonbank financial technology
companies (fintechs).                                             The privacy provisions in GLBA apply to institutions that
                                                                  engage in “activities that are financial in nature.” While
Anti-Money Laundering                                             financial technology is not explicitly listed as an activity
The statutory foundation for AML policies was established         that meets this definition, the statute requires regulators to
in the 1970s in the Bank Secrecy Act (BSA, 31 U.S.C.              consider “changes … in the technology for delivering
§5311 et seq). At a general level, this framework requires        financial services” and “whether such activity is necessary
financial institutions to keep certain records and report         or appropriate to allow [a bank] to compete effectively with
certain transactions. Over time, the regulations                  any company seeking to provide financial services [or]
implementing this framework have been updated to reflect          efficiently deliver information and services that are
new ways of conducting transactions and to include novel          financial in nature through the use of technological means.”
business models. Further, in 2003, bank and credit union
regulators jointly issued the Customer Identification             Further, under the Consumer Financial Protection Bureau’s
Programs (CIP) rulemaking, which implemented provisions           2024 open banking rulemaking (12 C.F.R part 1033,
of the USA PATRIOT Act (P.L. 107-56) by setting                   subparts B and C), authorized third parties that seek access
“standards for financial institutions regarding the identity of   to covered data on behalf of a consumer to provide a
the customer that shall apply in connection with the              product or service that the consumer requested must satisfy
opening of an account at a financial institution.”                the applicable safeguard rules under GLBA. For more on
Essentially, a depository institution is responsible for          the open banking rule, see CRS In Focus IF13117, Access
obtaining, at a minimum, the following information from a         to Consumer Financial Data: Open Banking and the
customer prior to opening an account: the customer’s name,        CFPB’s Section 1033 Rule, by Karl E. Schneider.
date of birth, address (for an individual), and Tax
Identification Number (TIN) or Social Security Number.

                                                 https://crsreports.congress.gov
                        Data Privacy vs. Bank Secrecy: Regulating the Flow of Information Within Bank-Fintech Partnerships

Bank Service Company Act                                         agencies the authority to exempt financial institutions from
Banks often partner or contract with other firms to facilitate   these regulations.
certain services. For example, a bank may use a data
processor to help manage its marketing with clients. Bank        In June 2025, the Office of the Comptroller of the
regulators examine banks for safety and soundness as well        Currency, the Federal Deposit Insurance Corporation, the
as for compliance with certain banking laws. They also           National Credit Union Administration, and FinCEN jointly
supervise the relationships banks hold with third parties        issued an order that would exempt banks from needing to
pursuant to their authorities under the Bank Service             directly obtain TINs from customers. Instead, they could
Company Act (12 U.S.C. §1861 et seq.).                           “use an alternative collection method to obtain TIN
                                                                 information from a third-party source rather than the
The provisions under this law apply to permissible bank          customer.” In July 2025, the Federal Reserve joined the
service company activities, including check and deposit          other regulators in issuing a similar exemption order.
sorting and posting, bookkeeping, accounting, statistical, or
other related activities. There is no explicit reference to      These agencies believe that the “importance of collecting
fintech activities, though fintechs often perform these          TIN information from the customer rather than through
functions.                                                       another method for identification and verification purposes
                                                                 has lessened … particularly in light of the availability of
Regulating Bank-Fintech Partnerships                             new methods that a bank can use alongside TIN
Consumers can interact with banks directly through local         information to form a reasonable belief that the bank knows
branches or online through the internet or banking apps.         the true identity of each customer.”
Similarly, consumers can use fintechs to access various
financial services. Sometimes, a consumer interacts with a       Relevant Policy Issues
fintech to obtain banking services, and behind the scenes a      Several questions arise over how or whether the layer of
bank is performing the banking service, while the fintech is     technology that sits between a fintech and a bank makes it
running the consumer interface.                                  easier or more difficult for the bank to comply with various
                                                                 laws. For example:
Banking as a Service
One way banks and fintechs work together is in a model           • Can a bank effectively verify the identity of a potential
referred to as “banking as a service.” In this model, a             customer when there is no in-person interaction?
fintech pays a bank to provide core banking services, and
those services are effectively white labeled for consumption     • Can the bank rely on the transmission of information
on the fintech’s platform.                                          through a fintech app?

Consider the following example: A customer uses a fintech        • Is the technology that connects the bank to the fintech
app to open a checking account and deposit a cash balance           secure enough to adequately safeguard the customers’
that was previously held in a digital wallet. To open the           NPI?
bank account, the bank now faces a number of regulatory
requirements:                                                    • Can the bank and its regulators examine the operations
                                                                    of the partnership?
• The bank must be able to verify the customer’s identity
   and purpose for opening the account.                          Privacy concerns are elevated when sensitive information is
                                                                 used, and the bank account initiation process is one where
• The bank must be able to disclose its privacy policies to      significant NPI can be exposed. Further, data privacy
   the customer and provide the customer with an                 regulations under GLBA only apply to “customers” and not
   opportunity to opt out of certain third-party disclosures.    “consumers”—this distinction is potentially important in
                                                                 protecting the flow of information at account opening.
• The bank relationship with the fintech(s) is subject to
   supervisory oversight by the bank regulators.                 The statutory and regulatory language in the
                                                                 implementation of Title V of GLBA suggests that the data
If the customer later wants to apply for a personal loan, the    privacy and safeguard provisions apply only to a customer,
fintech app may use a data aggregator to highlight certain       defined as a “consumer who has a customer relationship”
credit options that the customer could qualify for. While the    with the financial institution. According to Title 12, Section
data aggregator may rely on publicly available data, it may      1016.3, of the Code of Federal Regulation, this definition
be able to draw insights that serve as a proxy for sensitive     does not appear to include the consumer onboarding
information.                                                     process.

Exceptions to Bank CIP Requirements                              To the extent this is true, the potential gap in the regulatory
Typically, a bank must obtain CIP information from the           framework could mean that a consumer who relies on
customer except with respect to credit card accounts, where      fintech enterprises to enter the banking system could be
banks are allowed to obtain such information “from a third-      exposed to vulnerabilities in the security of consumer NPI.
party source prior to extending credit to the customer.” (See
31 C.F.R. §1020.220(a)(2)(i)(C).) The BSA (as amended by         Andrew P. Scott, Specialist in Financial Economics
Section 326 of the USA PATRIOT Act) provides financial
                                                                                                                        IF13168

                                                https://crsreports.congress.gov
                       Data Privacy vs. Bank Secrecy: Regulating the Flow of Information Within Bank-Fintech Partnerships




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                              https://crsreports.congress.gov | IF13168 · VERSION 1 · NEW


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