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ICE Efforts to Address COVID-19 in Detention Facilities (GAO-21-414)

Summary

A GAO report to congressional committees, GAO-21-414, dated June 2021, on immigration detention. It describes the COVID-19 Pandemic Response Requirements that U.S. Immigration and Customs Enforcement (ICE) developed to guide detention facilities, covering intake processing, screening and testing, and social distancing, among other requirements. According to officials from six selected facilities, these requirements were routinely implemented, though some reported that quarantine of detainees was difficult at times due to infrastructure limitations and that detainee compliance with mask wearing was an ongoing challenge. The report examines ICE's efforts to address COVID-19 in detention facilities.

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             United States Government Accountability Office
             Report to Congressional Committees




             IMMIGRATION
June 2021




             DETENTION

             ICE Efforts to
             Address COVID-19
             in Detention Facilities




GAO-21-414
                                            June 2021

                                            IMMIGRATION DETENTION
                                            ICE Efforts to Address COVID-19 in Detention
                                            Facilities
Highlights of GAO-21-414, a report to
congressional committees




Why GAO Did This Study                      What GAO Found
Detention facilities can present a          To guide immigration detention facilities’ response to Coronavirus Disease 2019
challenging environment to manage           (COVID-19), U.S. Immigration and Customs Enforcement (ICE) developed the
the risk of transmission of infectious      COVID-19 Pandemic Response Requirements. These protocols address facility
diseases, including COVID-19. ICE,          intake processing, screening and testing, and social distancing, among other
within the Department of Homeland           requirements. According to officials from six selected facilities, these
Security, is the lead federal agency        requirements were routinely implemented. However, some reported that
responsible for providing safe, secure,     quarantine of detainees was difficult at times due to infrastructure limitations, and
and humane confinement for detained         detainee compliance with mask wearing was an ongoing challenge. As of March
individuals of foreign nationality while    2021, individual facilities were generally responsible for working directly with
they wait for resolution of their           state and local health authorities to administer COVID-19 vaccines to detainees.
immigration cases, or removal from the
United States. As of March 2021, ICE        Number of Reported COVID-19 Cases among Detainees in ICE Detention Facilities
confirmed over 10,000 cases of
COVID-19 among detainees within its
detention facilities nationwide and
recorded eight deaths.
This report examines: (1) ICE’s policies
and procedures for responding to
COVID-19 in immigration detention
facilities and how they were
implemented at select facilities; (2)
ICE’s mechanisms for conducting
oversight of COVID-19 related health
and safety measures; and (3) ICE’s
data on COVID-19 cases and identified
high-risk health factors among
detainees. GAO interviewed officials in     To oversee detention facilities’ management of COVID-19, ICE administers a
ICE headquarters and from a non-            recurring survey to assess their implementation of the Pandemic Response
generalizable sample of six ICE             Requirements. According to ICE, field officials review the survey responses and
detention facilities selected on the        follow up with facilities on areas requiring attention. Officials told GAO the survey
basis of geographic location, facility      helped identify areas of potential noncompliance, but also noted some
type, and average population. GAO           challenges, such as a lack of on-site facility monitoring to validate responses. In
reviewed ICE’s Pandemic Response
                                            December 2020, ICE revised the survey to obtain more information on facilities’
Requirements for detention facilities
                                            adherence to requirements and implemented an on-site compliance check. As of
and oversight mechanisms, and
analyzed ICE data on COVID-19 cases
                                            March 2021, officials reported three monthly surveys were completed, plans for
and high-risk detainees in its custody      corrective actions were initiated at 11 facilities, and they plan to review survey
between January 2020 and March              data more systematically for trends.
2021.                                       ICE identifies and tracks COVID-19 cases among detainees in its custody as well
                                            as those detainees determined to be at high-risk for severe illness due to COVID-
                                            19. In calendar year 2020, ICE tested 80,200 detainees for COVID-19, identified
                                            8,622 positive cases (10.8 percent), and recorded eight deaths. ICE further
                                            identified 14,729 high-risk detainees in its custody nationwide among whom 528
                                            (3.6 percent) tested positive for COVID-19.

View GAO-21-414. For more information,
contact Rebecca Gambler at (202) 512-8777
or gamblerr@gao.gov.


                                                                                       United States Government Accountability Office
Contents


Letter                                                                                     1
              Background                                                                   4
              ICE Issued Evolving Requirements to Guide COVID-19 Response
                Activities, and Selected Facilities Reported Implementing Key
                Health and Safety Measures                                                 8
              ICE Oversees COVID-19-Related Measures through Facility
                Surveys and Renewed On-Site Monitoring                                   16
              ICE Data Identifies Thousands of COVID-19 Cases and High-Risk
                Health Conditions among Detainees                                        22
              Agency Comments                                                            25

Appendix I    Comments from Department of Homeland Security                              28



Appendix II   GAO Contact and Staff Acknowledgments                                      31



Table
              Table 1: U.S. Immigration and Customs Enforcement (ICE) Over-
                      72-Hour Detention Facility Types, Fiscal Year 2020                  6


Figures
              Figure 1: Number of Reported COVID-19 Cases among
                       Individuals Detained in Immigration Detention Facilities
                       and Average Detainee Populations by Month, 2020                    7
              Figure 2: Positive COVID-19 Cases at Immigration Detention
                       Facilities in 2020, by U.S. Immigration and Customs
                       Enforcement (ICE) Field Office                                    23




              Page i                                         GAO-21-414 Immigration Detention
Abbreviations

CDC               Centers for Disease Control and Prevention
COVID-19          Coronavirus Disease 2019
DHS               Department of Homeland Security
ERO               Enforcement and Removal Operations
ICE               U.S. Immigration and Customs Enforcement
IGSA              Intergovernmental service agreement
IHSC              ICE Health Service Corps
PPE               personal protective equipment




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Page ii                                                  GAO-21-414 Immigration Detention
                       Letter




441 G St. N.W.
Washington, DC 20548




                       June 30, 2021

                       Congressional Committees

                       As of March 2021, over 10,000 cases of Coronavirus Disease 2019
                       (COVID-19) were confirmed within immigration detention facilities,
                       including eight reported deaths among detainees. Within the Department
                       of Homeland Security (DHS), U.S. Immigration and Customs
                       Enforcement (ICE) is the lead federal agency responsible for providing
                       safe, secure, and humane confinement for detained individuals of foreign
                       nationality while they wait for resolution of their immigration cases, or
                       removal from the United States.

                       According to the Centers for Disease Control and Prevention (CDC), the
                       densely-populated environment of detention facilities may place
                       detainees, such as those in ICE custody, at higher risk of infection and
                       transmission. COVID-19 can pose a variety of health risks and some
                       detainees may be at increased risk due to pre-existing health conditions.
                       Numerous lawsuits have been filed in federal courts seeking relief on
                       behalf of detainees based on various allegations related to conditions of
                       detention during the COVID-19 pandemic.

                       We were asked to review ICE’s management of COVID-19 within
                       immigration detention facilities. In addition, the Coronavirus Aid, Relief,
                       and Economic Security Act (CARES Act) includes a provision for us to
                       monitor and oversee, offer regular briefings, and publish reports on
                       activities and funding under the CARES Act or any other act to address
                       the COVID-19 pandemic and its effects on the health, economy, and
                       public and private institutions of the United States, including the federal
                       government’s public health and homeland security efforts. 1 This report
                       examines (1) ICE’s policies and procedures for responding to COVID-19
                       in immigration detention facilities and how they were implemented at
                       select facilities; (2) ICE’s mechanisms for conducting oversight of COVID-




                       1Pub. L. No. 116-136, div. B, title IX, § 19010, 134 Stat. 281, 579-81 (2020). We regularly
                       issue government-wide reports on the federal response to COVID-19. For the latest
                       report, see GAO, COVID-19: Sustained Federal Action Is Crucial as Pandemic Enters Its
                       Second Year, GAO-21-387 (Washington, D.C.: Mar. 31, 2021). Our next government-wide
                       report will be issued in July 2021 and will be available on GAO’s website at
                       https://www.gao.gov/coronavirus.



                       Page 1                                                   GAO-21-414 Immigration Detention
19 related health and safety measures; and (3) ICE’s data on COVID-19
cases and identified high-risk health factors among detainees.

To describe ICE’s policies and procedures for addressing COVID-19 and
how they were implemented within select immigration detention facilities,
we reviewed ICE documentation and interviewed ICE officials and select
facility operators. Key documents we reviewed included ICE’s COVID-19
Pandemic Response Requirements, which establishes requirements,
protocols, and procedures for managing COVID-19 within immigration
detention facilities. 2 Specifically, this guidance contains detailed
requirements on various health and safety measures, including COVID-19
screening and testing procedures, intake and quarantine protocols, and
recommended social distancing practices, among others. We also
reviewed other guidance from ICE health officials, as well as email
memoranda and recommendations issued by ICE headquarters to field
offices related to managing the pandemic. 3 Lastly, we reviewed ICE’s
COVID-19 Reconstitution Plan, which establishes a phased process for
restoring on-site activities at ICE detention facilities, among other things. 4

At the headquarters level, we interviewed officials from ICE’s
Enforcement Removal Operations (ERO), which oversees the
confinement of ICE detainees across facilities in accordance with
immigration detention standards. Specifically, we met with officials from
ERO’s Custody Management Division, Field Operations Division, and ICE
Health Services Corps (IHSC). For our field interviews, we selected a
non-generalizable sample of six ICE immigration detention facilities that
represent variation among a range of factors including field office location,
facility type, average detainee population, and the number of COVID-19




2ICE, COVID-19 Pandemic Response Requirements, Version 1 (Washington, D.C.: April
10, 2020).
3We reviewed principal guidance and correspondence dated between February 2020 and
April 2020 that describe ICE’s initial steps to manage COVID-19 within immigration
detention facilities.
4ICE, COVID-19 Reconstitution Plan, (Washington, D.C.: July 29, 2020). ICE’s COVID-19
Reconstitution Plan establishes a phased approach to returning to a pre-pandemic
operating posture as health and safety conditions permit.




Page 2                                                  GAO-21-414 Immigration Detention
cases identified at the facility. 5 At each immigration detention facility, we
interviewed ICE field office management, facility operators, facility
medical personnel, and the assigned ICE Detention Service Manager,
among others. 6 During these meetings, we discussed each facility’s
implementation of the Pandemic Response Requirements and other
COVID-19 guidance, as well as any associated challenges.

To describe ICE mechanisms for conducting oversight of COVID-19
related health and safety measures, we reviewed relevant ICE documents
and interviewed ICE headquarters and field officials. Specifically, we
selected and reviewed two sets of responses to the COVID-19 Facility
Checklists for each of the six immigration detention facilities in our non-
generalizable sample. 7 ICE requires all facilities that hold detainees over
72 hours to complete these checklists to assess facility implementation of
the Pandemic Response Requirements. 8 At the headquarters level, we
met with ICE officials to discuss the development and implementation of
the facility checklists, as well as related findings or actions taken to
address potential noncompliance. Within the field, we interviewed the
facility personnel responsible for completing the facility checklists and ICE
5ICE utilizes a variety of detention facility types. These generally include (1) service
processing centers, which ICE owns and primarily operates; (2) contracted detention
facilities, which are generally owned and operated by private companies; (3) dedicated
and non-dedicated intergovernmental service agreement facilities, which are owned and
operated by state, or local governments; and (4) U.S. Marshals Service intergovernmental
agreement or contract facilities, which are generally owned by state or local government
or private entities and are operated under an agreement or contract with the U.S.
Marshals Service. Average detainee population refers to the average number of
detainees in custody on a given day within a specified period, and the number of COVID-
19 cases refers to the number of detainees who tested positive for COVID-19 while in ICE
custody or who were sick with COVID-19 for a period of time that included ICE custody.
Based on these criteria, we selected a non-generalizable sample that included (1) the El
Paso Service Processing Center, (2) the Otay Mesa Detention Center, (3) the Tacoma
ICE Processing Center, (4) the Immigration Centers of America (Farmville), (5) the
BlueBonnet Detention Facility, and (6) the Limestone County Detention Center.
6ICE Detention Service Managers routinely maintain a presence at approximately 57
facilities to conduct ongoing compliance reviews and assist the facility in developing and
monitoring corrective actions to ensure compliance with national detention standards is
achieved and maintained.
7According to officials, ICE issued the initial version of the facility checklist in April 2020
and expanded use of the checklist to all over-72-hour facilities by June 2020. For each of
the six selected facilities, we requested and reviewed survey responses for two different
time periods – one from April/June 2020 and one completed in November/December
2020.
8These facilities house exclusively adult detainees for over 72 hours. ICE also houses
detainees in shorter-term, under-72-hour detention facilities, as well as temporary holding
facilities typically for 12 hours or less.




Page 3                                                       GAO-21-414 Immigration Detention
             officials responsible for reviewing the checklist responses for the six
             facilities in our non-generalizable sample. During these interviews, we
             obtained perspectives on the extent to which the facility checklist is an
             effective tool for monitoring facilities’ implementation of the Pandemic
             Response Requirements, as well as limitations and related challenges.

             To describe ICE data on COVID-19 cases and identified high-risk health
             factors among detainees, we analyzed ICE data and interviewed ICE
             headquarters and field officials. Specifically, we analyzed calendar year
             2020 data from ICE’s Lower Respiratory Illness Tracker, which ICE uses
             to document and track COVID-19 cases in immigration detention facilities
             nationwide. The tracker is an Excel spreadsheet accessible to authorized
             ICE personnel that contains a variety of data on positive cases, including
             the date for each positive test, the immigration detention facility in which
             the case occurred, and whether exposure to COVID-19 occurred prior to,
             during, or overlapping ICE custody. We also analyzed calendar year 2020
             data from ICE’s high-risk reporting process. ICE identifies and reports on
             detainees determined to be at high-risk for severe illness due to COVID-
             19. These data include the reason for high-risk determinations, as well as
             each high-risk detainee’s status in the ICE detention life-cycle. To assess
             the reliability of these data, we interviewed IHSC headquarters officials;
             officials from ERO’s Law Enforcement Systems and Analysis Division,
             which collects and analyzes data on ICE operations; and field officials at
             the six facilities in our non-generalizable sample to obtain information on
             how data are collected. After assessing ICE’s data collection and entry
             procedures, as well as the steps ICE takes to ensure data are complete
             and accurate, we determined that the data are sufficiently reliable to
             report summary statistics on detainees who tested positive for COVID-19
             while in ICE custody and on detainees identified as high-risk while in ICE
             custody.

             We conducted this performance audit from May 2020 to June 2021 in
             accordance with generally accepted government auditing standards.
             Those standards require that we plan and perform the audit to obtain
             sufficient, appropriate evidence to provide a reasonable basis for our
             findings and conclusions based on our audit objectives. We believe that
             the evidence obtained provides a reasonable basis for our findings and
             conclusions based on our audit objectives.

             COVID-19 is a communicable disease caused by a novel coronavirus,
Background   SARS-CoV-2. The virus is thought to transfer primarily by person-to-
             person contact through respiratory droplets produced when an infected
             person coughs or sneezes, and it may transfer through contact with


             Page 4                                         GAO-21-414 Immigration Detention
surfaces or objects contaminated with these droplets. There is also
evidence of asymptomatic or presymptomatic transmission, in which an
individual infected with COVID-19 is capable of spreading the virus to
others without or before exhibiting symptoms. Symptoms include fever,
cough, and shortness of breath, and typically appear 2 to 14 days after
exposure. Older adults and people who have chronic medical conditions
like heart, lung, or kidney disease are also at higher risk for more severe
COVID-19 illness.

ICE owns and operates some of its detention facilities. Others are owned
and operated by private companies through contracts with ICE or are
owned by state or local governments or private entities and operated
under agreements with ICE. Additionally, some facilities exclusively
house ICE detainees, and others house ICE detainees and other confined
populations, either together or separately. Table 1 describes the types of
detention facilities and the number of each type during fiscal year 2020.




Page 5                                         GAO-21-414 Immigration Detention
Table 1: U.S. Immigration and Customs Enforcement (ICE) Over-72-Hour Detention Facility Types, Fiscal Year 2020

 Facility Type                                         Description                                                                   Number of Facilities
 Service Processing Center                             Facility owned and primarily operated by ICE; exclusively houses                                        5
                                                       ICE detainees.
 Contract Detention Facility                           Facility owned and operated by private company under direct ICE                                     14
                                                       contract; exclusively houses ICE detainees.
 Dedicated intergovernmental service                   Facility owned by state or local government or private entity,                                      22
 agreement facility                                    operated under an agreement with ICE; exclusively houses ICE
                                                       detainees.
 Nondedicated intergovernmental service                Facility owned by state or local government or private entity,                                      66
 agreement facility                                    operated under an agreement with ICE; houses ICE detainees
                                                       and other confined populations, either together or separately.
 U.S. Marshals Service intergovernmental               Facility owned by state or local government or private entity,                                      50
 agreement or contract facility                        operated under an agreement or contract with U.S. Marshals
                                                       Service; houses ICE detainees and other populations, either
                                                       together or separately.
 Total                                                                                                                                                    157
Source: GAO analysis of ICE information | GAO-21-414

                                                       Note: This table presents information on authorized facilities that house exclusively adult detainees
                                                       for over 72 hours.


                                                       Within ICE, ERO has primary responsibility for overseeing the compliance
                                                       of ICE detention facilities with applicable immigration detention standards.
                                                       ICE has developed standards for immigration detention that specify how
                                                       facilities should operate to ensure safe, secure, and humane confinement
                                                       for immigration detainees. 9 Within ERO, the Custody Management
                                                       Division oversees the routine monitoring and inspection of facilities; the
                                                       Field Operations Division oversees 24 field offices that manage local
                                                       detention operations; and IHSC serves as the medical authority for
                                                       detainee health care issues and oversees administration and costs of
                                                       medical care at all detention facilities. As of February 2021, IHSC
                                                       provided direct medical care to adult detainees in 14 facilities and
                                                       oversees medical care administered by non-IHSC providers in other
                                                       facilities.

                                                       Detention facilities can present a challenging environment to manage the
                                                       risk of transmission of infectious diseases, including COVID-19. For
                                                       example, detained persons routinely live, work, eat, and recreate within
                                                       shared environments, and detainees in a particular facility may arrive
                                                       from a variety of different geographic areas. ICE’s standards applicable to

                                                       9ICE detention facilities are generally required to adhere to one of four sets of detention
                                                       standards, which vary depending on the contract or agreement.




                                                       Page 6                                                           GAO-21-414 Immigration Detention
                                        all facilities housing ICE detainees require each facility to have written
                                        plans that address the management of infections and communicable
                                        diseases, including, but not limited to, testing, isolation, prevention, and
                                        education. These requirements include reporting to and collaborating with
                                        local or state health departments in accordance with state and local laws
                                        and recommendations. 10 See figure 1 for information on the number of
                                        reported COVID-19 cases and average daily populations within
                                        immigration detention facilities for 2020.

Figure 1: Number of Reported COVID-19 Cases among Individuals Detained in Immigration Detention Facilities and Average
Detainee Populations by Month, 2020




                                        Note: This figure represents average daily detainee populations at all over-72 hour immigration
                                        detention facilities. According to U.S. Immigration and Customs Enforcement (ICE), the average daily
                                        population is calculated by summing the total number of detainees at midnight each day in each
                                        facility and dividing by the number of days being measured. ICE reported 8,622 positive COVID-19
                                        cases among detainees in ICE custody in calendar year 2020. ICE data did not identify the month for
                                        19 of these 8,622 cases, so this information is omitted from the figure.




                                        10For example, the Performance-Based National Detention Standards 2008 and 2011
                                        both require facilities to “comply with current and future plans implemented by federal,
                                        state or local authorities addressing specific public health issues.”




                                        Page 7                                                        GAO-21-414 Immigration Detention
                       ICE’s ERO issued a broad range of requirements and guidance materials
ICE Issued Evolving    to address pandemic response activities at detention facilities. Beginning
Requirements to        in late January 2020, ERO began providing initial COVID-19
                       communications, including preliminary medical guidance from IHSC. By
Guide COVID-19         mid-March, ICE began issuing regular updates of applicable information
Response Activities,   from the CDC and implemented a broad range of specific policies and
                       procedures to guide pandemic response activities and help reduce the
and Selected           risk of COVID-19 transmission within detention facilities. ERO issued the
Facilities Reported    first version of its consolidated COVID-19 Pandemic Response
                       Requirements in April 2020. This document, issued to all detention
Implementing Key       facilities, continues to serve as the primary guidance for all detention
Health and Safety      facilities housing ICE detainees to follow during the COVID-19 pandemic.
                       The following represents additional details regarding the evolving
Measures               guidance issued by ERO to support COVID-19 preparation and response
                       efforts.

                       •   Initial ERO communications. IHSC disseminated the first of a series
                           of COVID-19-related medical reference documents in late January
                           2020 to provide awareness of the unfolding outbreak in China and
                           provide preliminary recommendations related to detainee intake
                           medical screening, symptom monitoring, and reporting. On February
                           1, 2020, ERO issued a communication to all of its personnel with
                           further information on the virus, such as known signs and symptoms,
                           as well as initial recommendations for staff protective measures.
                       •   Interim guidance and policy documents. Targeted guidance and
                           policy documents to address the COVID-19 pandemic were
                           distributed beginning in mid-March 2020. For example, during this
                           time, ERO announced a suspension of social visitation for detainees
                           within all facilities, reduced enforcement operations, disseminated
                           applicable CDC guidance targeted to correctional and detention
                           facilities, as well as an “Action Plan” consisting of a collection of
                           COVID-related policies and procedures issued to all field offices to
                           help ensure a unified response. 11 Among other elements, the Action
                           Plan included requirements for maintaining detainee access to legal
                           representation and communications with facility staff and ERO field
                           office staff, as well as suggested screening practices for facility staff
                           and detainees.


                       11Centers for Disease Control and Prevention (CDC), Interim Guidance on Management
                       of Coronavirus Disease 2019 (COVID-19) in Correctional/Detention Facilities,
                       https://www.cdc.gov/coronavirus/2019-ncov/community/correction-detention/guidance-corr
                       ectional-detention.html.




                       Page 8                                               GAO-21-414 Immigration Detention
•   COVID-19 Pandemic Response Requirements. Originally issued
    April 10, 2020, the Pandemic Response Requirements document built
    upon previously issued guidance and established specific mandatory
    requirements for all detention facilities, as well as recommended best
    practices. Specific requirements included are detainee screening and
    quarantine procedures; identification of detainees who may be at
    higher risk for severe illness due to COVID-19; facility cleaning and
    disinfection; and use of personal protective equipment, among others.
    This document is subject to ongoing revisions and is currently on
    version 6, issued March 16, 2021. 12

ICE officials and representatives we spoke with from six facilities
generally stated that the guidance and information provided by ICE were
sufficient, and several reported that additional opportunities to clarify new
requirements or discuss specific facility conditions were available through
regular conference calls and communication with ERO headquarters. Two
officials also noted that the volume and frequency of the updates to these
materials presented some challenges to review and implement under
short time frames. All five of the private facility operators we spoke with
reported that they also independently monitored CDC guidance as the
pandemic unfolded, and they each developed their own policies to help
direct pandemic response activities.

The Pandemic Response Requirements address a broad range of
COVID-19 health and safety measures. Specifically, it calls for measures
in the areas of detainee intake screening and testing, identification of
“high-risk” detainees, quarantine and isolation, hygiene and personal
protective equipment (PPE) supplies, cleaning and disinfection, social
distancing and education efforts, and visitation procedures.

•   Detainee intake screening and testing. The Pandemic Response
    Requirements calls for pre-intake COVID-19 screening for all staff and
    new entrants at all facilities. For new admissions, the screening
    should occur before beginning intake procedures and consists of a
    temperature screening as well as a verbal screening for symptoms


12In January 2021, IHSC also began disseminating protocols related to administering the
COVID-19 vaccine to detainees within IHSC-staffed facilities, including establishing a
vaccine priority schedule based on detainee age and identified health conditions.
According to ICE officials, as of March 2021, individual facilities were generally
responsible for working with state and local health authorities to obtain and administer a
COVID-19 vaccine based on the specific eligibility requirements in their states.




Page 9                                                   GAO-21-414 Immigration Detention
    and known contacts with infected persons. 13 Beginning in September
    2020, the Pandemic Response Requirements also requires testing for
    all new intakes within 12 hours of arrival. 14 Consistent with CDC
    guidelines, prior versions generally recommended limiting testing to
    symptomatic individuals or those with recent or known exposure to
    persons with COVID-19 infection.
    According to officials we spoke with at six immigration detention
    facilities, medical staff routinely conduct COVID-19 screening for
    detainees during intake using a standard symptom questionnaire. 15
    Officials at each of the six facilities reported testing symptomatic
    individuals since spring 2020 and three of the six facilities had begun
    implementing testing of all detainees during intake by July 2020. 16 At
    IHSC-staffed detention facilities, medical staff enter any reported
    symptoms and associated COVID-19 testing results into IHSC’s
    Lower Respiratory Illness Tracker (COVID-19 Tracker). 17 According to
    officials, ICE utilizes the COVID-19 Tracker to monitor cases across
    ICE detention facilities, inform medical decisions, and update ICE’s
    public website listing COVID-19 cases across immigration detention
    facilities. 18 At contracted and IGSA detention facilities, medical
    providers track symptom and test result information locally and send


13This screening is to take place before entrance to the facility or just inside the facility,
where practical, and should include questions based on the CDC Interim Guidance for
Management of Coronavirus Disease (COVID-19) in Correctional and Detention Facilities.
As an additional resource to medical providers, IHSC has developed a document
identifying key steps in the intake process.
14Collection timeframe may extend to 24 hours if facility collection logistics require
additional time. Any confirmed or suspected COVID-19 cases are to be reported to
applicable ICE offices and the local health department.
15Officials at five of the six facilities told us their facility was accepting new detainees
during our interviews in fall 2020. Among these five facilities, most reported receiving
transfers or new entrants in singles or small groups but one facility reported sometimes
receiving up to 10 new intakes on a single day. The sixth facility we interviewed
experienced an outbreak of COVID-19 in mid-2020, and as a result was placed under a
court injunction restricting the intake of new detainees to the facility.
16Facility operators generally reported sending tests to an off-site laboratory for analysis
and results. According to these officials, medical staff generally receive test results within
2 to 3 days, but noted that delays of 5 to 7 days were common early in the pandemic.
17IHSC’s Lower Respiratory Illness Tracker is a spreadsheet available to authorized ICE
staff. According to officials, ICE uses the spreadsheet to record and track positive COVID-
19 cases, symptomatic cases, and test results, among other data.
18ICE maintains a cumulative total of COVID-19 cases by facility, among other
information, at ice.gov/coronavirus.




Page 10                                                      GAO-21-414 Immigration Detention
    these data to IHSC officials via email. IHSC officials then enter the
    data provided into the COVID-19 Tracker.
•   Identification of “high-risk” detainees. According to the Pandemic
    Response Requirements, all facilities are to evaluate new admissions
    within 5 days of entering ICE custody to identify the presence of
    factors that may place a detainee at higher risk for severe illness due
    to COVID-19. 19 Select factors include those aged 55 or older,
    pregnancy status, chronic health conditions, physical or mental
    impairments, and severe psychiatric illness. 20 Applicable notifications
    of detainees that fall into these categories should be made to the local
    ERO Field Office Director (or designee) and the Field Medical
    Coordinator within twelve hours of determining whether the detainee
    meets the criteria, according to ICE policy. The October 2020 version
    of the Pandemic Response Requirements also introduced some
    additional procedures applicable for detainees identified as “high-risk”,
    such as twice-daily temperature and verbal screening, enhanced
    monitoring or care if infected with COVID-19, and “significant weight”
    given to risk factors when making a custody determination.
    Operators from each of the facilities we interviewed reported
    implementing procedures for identifying detainees that fall into
    specified categories associated with potentially higher-risk from
    COVID-19. At IHSC-staffed facilities, medical staff routinely collect
    detainee medical information during intake and enter data directly into
    ICE’s Electronic Health Record System—ICE’s system of record for
    all detainee health information—including existing health conditions
    that may put them at high-risk for severe illness due to COVID-19. If
    medical staff at a facility not staffed by IHSC determine that a
    detainee falls into one or more high-risk category, medical staff track

19This requirement is due, in part, to a court order that ICE identify and track detainees
falling into two designated subclasses associated with COVID-19-related risk factors and
disabilities, Fraihat v. ICE, 445 F. Supp. 3d 709, 750-1 2020 WL 1932570 (C.D. Cal. Apr.
20, 2020) (Order granting Plaintiffs’ Emergency Motion to Certify Subclass and Motion for
Preliminary Injunction, inter alia); Fraihat v. ICE, 220 WL 1932393 (C.D. Cal. Apr. 20,
2020) (Order on Plaintiffs’ Emergency Motion for Provisional Class Certification). See also
Fraihat v. ICE, 2020 WL 6541994 (C.D. Cal. Oct. 7, 2020) (Order granting in part and
denying in part Plaintiffs’ Motion to Enforce Apr. 20, 2020 Preliminary Injunction).
20Based on the Fraihat ruling and related CDC guidance, the Pandemic Response
Requirements identifies the following chronic health conditions: cancer, chronic kidney
disease, chronic obstructive pulmonary disease, Down syndrome, weakened immune
system, overweight and obesity, serious heart conditions, including heart failure, coronary
artery disease and cardiomyopathies, sickle cell disease, type one and type two diabetes
mellitus, asthma, cerebrovascular disease, cystic fibrosis, hypertension or high blood
pressure, neurologic conditions, including dementia, liver disease, pulmonary fibrosis,
smoking, and thalassemia.




Page 11                                                  GAO-21-414 Immigration Detention
    this information locally using a variety of tools and inform IHSC staff
    via email. When IHSC is notified that a detainee at such a facility falls
    into one or more high-risk categories, staff enter this information in
    ICE’s Electronic Health Record System and use this information to
    inform medical and release decisions. According to ICE field office
    officials we spoke with, custody determinations are conducted on a
    case-by-case basis generally incorporating a wide range of factors,
    including potential risks to community safety or failure to attend
    required hearings, as well as associated COVID-19 risk factors.
•   Quarantine and isolation. The Pandemic Response Requirements
    state that detainees awaiting test results who are asymptomatic are to
    be placed in an intake quarantine for 14 days prior to release to the
    general detainee population. The requirements suggest that facilities
    should consider grouping these detainees into “cohorts” (arriving on
    the same day or within a few days) in designated areas based on the
    specific capabilities and most effective methods available for each
    individual facility. Any suspected or confirmed COVID-19 cases are to
    be isolated separately from other individuals. If single isolation rooms
    are unavailable, individuals with laboratory-confirmed COVID-19
    should be isolated together as a cohort separate from other
    detainees, including those with pending tests. 21 During these
    quarantine and isolation periods, medical providers are to conduct
    periodic screening and symptom monitoring, as well as supplemental
    procedures for detainees identified as high-risk or testing positive for
    COVID-19. 22
    ICE officials and facility operators from each of the six facilities we
    interviewed reported that all new admissions completed the minimum
    14-day quarantine before being introduced to the general
    population. 23 Consistent with the Pandemic Response Requirements,
    officials reported that they group symptom-free detainees into cohorts
    of individuals with similar risk classifications where necessary. Two
21COVID-19 positive detainees generally complete a 10-day isolation period, but may
require up to 20 days due to severe illness or other health conditions. The Pandemic
Response Requirements includes additional references to applicable CDC guidance for
medically isolating COVID-19 cases and specify an order of preference for types of
isolation housing based on facility capabilities.
22Examples of supplemental procedures include twice-daily temperature and verbal
symptom screening for high-risk individuals and regular monitoring of vitals and medical
assessment of COVID-19 positive detainees.
23Officials we spoke with from one facility chose to independently implement a 21-day
quarantine for new entrants to the facility after the contracted facility operators observed
detainees developing symptoms after the 14-day quarantine period.




Page 12                                                    GAO-21-414 Immigration Detention
    facility operators cited that limited infrastructure made quarantine of
    cohorts difficult at times, whereas three facilities reported there was
    generally sufficient space for quarantine due to reduced detainee
    populations. Symptomatic or positive COVID-19 cases are routinely
    placed in isolation units where available, or in some cases, may be
    housed as a small group. 24
•   Hygiene and PPE supplies. According to the Pandemic Response
    Requirements, all facilities are required to maintain sufficient stocks of
    hygiene supplies (soap, hand sanitizer, tissues) and personal
    protective equipment including facemasks, N95 respirators, eye
    protection, disposable medical gloves, and disposable gowns/one-
    piece coveralls. 25 Staff and detainees are to be trained on proper use
    and disposal of soiled items.
    Officials at each of the six facilities we interviewed reported they were
    able to maintain sufficient supply of PPE for detainees or staff during
    the course of the COVID-19 pandemic. Four of the facilities reported
    stock of PPE running low at times, but none reported running out at
    any point. Officials at the other two facilities we spoke with reported
    having ample supplies throughout the pandemic. The sudden
    increase in usage among facilities required some detention facility
    officials to identify alternative sources to procure PPE, such as
    coordination with other facilities or local public health departments to
    share supplies. In addition, officials reported maintaining detainee
    access to personal hygiene supplies such as hand sanitizer and soap.
•   Cleaning and disinfection. The Pandemic Response Requirements
    note that facilities are to adhere to CDC recommendations for
    cleaning and disinfection during the COVID-19 response. 26 Among
    other requirements, surfaces and objects that are frequently touched




24Officials we interviewed reported that any detainees that are cohorted with a detainee
who subsequently tests positive for COVID-19 will restart their 14-day quarantine and will
continue to be monitored for symptoms.
25The Pandemic Response Requirements permits the use of cloth face masks for
detainees and staff and notes that some PPE, such as N95 respirators may face
shortages during the pandemic.
26Centers for Disease Control and Prevention, Cleaning and Disinfection for Community
Facilities,
https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection
.html.




Page 13                                                  GAO-21-414 Immigration Detention
    should be cleaned and disinfected several times per day, and shared
    equipment is to be cleaned after each use. 27
    Each of the facility operators that we interviewed generally reported
    having a sufficient supply of cleaning supplies in the facility. Officials
    from four of the six facilities specifically noted that “high-touch” items,
    such as doorknobs and telephones, are sanitized frequently
    throughout the day in addition to regular facility cleaning by janitorial
    staff. Officials at four facilities also reported that detainees maintain
    regular access to cleaning supplies to sanitize their personal living
    spaces and items. Supplemental cleaning identified at one facility
    included removal of detainees from the housing units on a weekly
    basis to spray the areas with a bleach solution.
•   Social distancing and education efforts. To facilitate social
    distancing among detainees, the Pandemic Response Requirements
    state that facilities are to make efforts to reduce the detainee
    population to 75 percent of capacity. Other recommendations include
    taking steps to limit the number of interactions between detainees
    from other housing units, such as staggering access to shared spaces
    and extending recreation and meal hours. To encourage social
    distancing and effective hygiene for detainees, facilities are to post
    educational signage and reinforce recommended practices. 28
    Officials we interviewed at each of the six facilities told us they
    reduced detainee populations below 75 percent capacity, with four
    facilities reporting the number of detainees at or below 25 percent
    total capacity. 29 Three of the six facilities reported serving detainees
    meals within their housing units and three of the six reported
    staggering recreation time outside of housing units to prevent
    contamination between cohorts. Officials at each facility also reported
    widespread use of signage throughout the facility in multiple
    languages addressing items such as hygiene practices, COVID-19-
    related symptoms, use of PPE, and recommended social distancing
    practices. Officials at three of the facilities we spoke with also reported
    placing tape or stickers on the floor to mark the appropriate space, 6

27Facilities are also required to ensure there is adequate oversight and supervision of all
individuals responsible for cleaning and disinfection, and to report any confirmed or
suspected cases of detainees suffering adverse reactions to cleaning supplies or
chemicals to designated ICE officials for further investigation.
28Signage must be in English and Spanish, as well as any other common languages for
detainees at the facility.
29ICE field officials identified that these reductions were largely due to reduced
enforcement activities in their area of responsibility.




Page 14                                                    GAO-21-414 Immigration Detention
    feet apart, to reduce possible exposure to COVID-19 among
    detainees and staff. Officials from two of the facilities also identified
    additional education efforts, such as presentation of COVID-19
    educational videos and holding regular ‘town hall’ meetings to allow
    communication between detainees and staff for any concerns,
    questions, and discussion of COVID-19 policies.
    Officials we spoke with from three of the facilities stated that detainee
    compliance with mask wearing and social distancing was an ongoing
    challenge, but noted that enforcement options must be balanced with
    the need to reduce the overall tension level within the facility during a
    stressful time.
•   Visitation procedures. Facilities are to provide access to virtual
    visitation programs to address COVID-19 related impacts on social
    and legal visitation, according to the Pandemic Response
    Requirements. These may include revised processes for detainee-
    attorney calls or meetings, leveraging available technologies, and
    providing detainees with some number of free calls per week.
    During suspended social visitation, officials we interviewed from three
    of the facilities provided detainees with tablets to conduct virtual face-
    to-face visits. Officials at some facilities also reported providing
    detainees with additional free phone call minutes to communicate with
    friends and family. Three of the facilities we spoke with suspended in-
    person legal visitation in favor of remote access options, such as
    tablet, video, or telephone legal visitation for a period of several
    months during 2020. At the time of our interviews with these facilities,
    all six were allowing in-person legal visitation and each of them
    reported providing detainee access to legal counsel through
    telephone or virtual meetings. These facilities also reported that
    attorneys are subject to routine screening and required to wear PPE
    during any in-person visits.




Page 15                                           GAO-21-414 Immigration Detention
ICE Oversees
COVID-19-Related
Measures through
Facility Surveys and
Renewed On-Site
Monitoring
ICE Conducts Oversight of   ICE conducts oversight of detention facilities’ efforts to implement COVID-
COVID-19 Measures           19 health and safety measures primarily through recurring surveys. In
                            April 2020, ICE began administering its first version of a recurring survey
through Recurring Surveys
                            to assess facility compliance with COVID-related measures outlined in the
                            Pandemic Response Requirements. These initial surveys were a 74-item
                            checklist-style questionnaire, administered to all detention facilities on a
                            biweekly basis. 30 The surveys consist of primarily yes or no responses
                            and asks facility staff to respond to questions such as the availability of
                            PPE and hygiene supplies, implementation of social distancing
                            guidelines, and reporting protocols for suspected and positive COVID-19
                            cases. Custody Management officials stated that the survey was
                            purposefully developed in a binary format to help elicit clear-cut
                            responses regarding implementation of specified health and safety
                            measures. According to ICE officials, the surveys were originally
                            administered strictly to facilities with an assigned Detention Service
                            Manager and were expanded to include facilities that did not have one
                            beginning in June 2020. These survey responses were to be completed
                            by facility representatives and then reviewed and signed off by the
                            facility’s assigned Detention Service Manager for accuracy. For those
                            facilities without assigned Detention Service Managers, surveys were
                            validated by another representative of the Detention Management Unit
                            that may not be on-site at individual facilities on a regular basis.

                            Our review of survey responses from the six facilities we interviewed
                            indicated that the Pandemic Response Requirements were generally
                            being met, but each contained several ‘no’ responses. 31 Of the surveys

                            30The survey is administered to over-72-hour facilities, meaning all facilities that house
                            detainees for over 72 hours are required to complete the survey. Those that house
                            detainees for less than 72 hours are not required to complete the survey.
                            31We reviewed two surveys for each of the six facilities in our review. Most of the surveys
                            we reviewed were completed in April and November 2020.




                            Page 16                                                   GAO-21-414 Immigration Detention
we reviewed, facility responses ranged from one to six ‘no’ responses out
of the 74 survey questions. 32 Examples of ‘no’ responses we observed
varied from issues such as not sanitizing detainee personal mail to not
coordinating with state and local health authorities upon the release of a
symptomatic or COVID-positive detainee. One facility’s survey also
reported having no policies or procedures to accommodate religious
practices with social distancing or appropriate PPE through November
2020.

As previously noted, detention management staff were to review all
survey responses, and in cases of ‘no’ responses, these staff were
responsible for collecting any additional information necessary to
determine if there was a potential deficiency in the areas covered by the
survey questions, according to Custody Management officials. According
to the Pandemic Response Requirements, ERO is to communicate any
verified cases of non-compliance to facilities—referred to as
deficiencies—through a formal notification. 33 Custody Management
officials reported that the facility responses obtained from the initial
surveys did not result in any formal notifications to facilities of non-
compliance with the Pandemic Response Requirements. Custody
Management officials also told us that throughout 2020, ICE headquarters
staff collected some additional data from facilities to help assess facility
implementation in several specific areas covered in the survey, such as
intake testing, saturation testing, and PPE availability. According to
Detention Service Managers we spoke with, any issues identified with the
survey responses were generally addressed informally through phone
calls and other communications; however, we observed that several of
the ‘no’ responses in the surveys we reviewed remained consistent over
the course of several months. ERO officials noted that there was a
general expectation that repeat “no” responses for survey questions
would be addressed in some manner between April and November
2020—the time periods in which we reviewed survey responses—and



32Not all of the ‘no’ responses would be associated with a potential deficiency. For
example, we observed ‘no’ responses for each of the facilities regarding the allowance of
contact visitation.
33These notifications are termed a Contract Deficiency Report for dedicated facilities and
a Notice of Intent for non-dedicated facilities. Upon notification, a facility is required to
develop a corrective action plan to remedy the deficiency and submit it to ICE for approval
within 7 business days.




Page 17                                                   GAO-21-414 Immigration Detention
lack of corrective action could be grounds for a potential deficiency. 34
However, as discussed below, these specific oversight efforts were
revised in December 2020, when a new version of the survey—and
monthly on-site compliance checks—were introduced.

Further, while some facility operators and ICE field officials we spoke with
considered the survey an effective tool in managing compliance with the
Pandemic Response Requirements among facilities, others stated that
the tool was somewhat burdensome and the results did not change much
over time. For example, officials at one facility considered the checklist
effective in identifying potential shortfalls in the facility’s implementation of
COVID-19 health and safety measures early on and assessing where
additional efforts may be needed. However, officials from one ERO field
office considered the survey to be redundant, due to its biweekly
administration and the policies already implemented within the facilities.
Despite these limitations, these officials noted that some form of oversight
remained necessary. Detention Service Managers from the facilities we
spoke with also generally noted that the responses to the survey
questions showed little variation over time. 35

In addition, limited on-site presence of Detention Service Managers
posed a key challenge for validating initial survey responses. Although
these managers are responsible for conducting the primary review and
validation of the facility surveys, they were generally not on-site at their




34ERO reported that Detention Service Managers and Detention Standard Compliance
Officers are to bring any issues needing attention, or deficiencies, to the Field Office
Director (or designee), as well as the Contracting Officer and the Contracting Officer’s
Representative. It is up to these entities to follow up and ensure that the deficiency or area
of non-compliance is corrected. For more information on this process and our related
recommendations, see GAO, Immigration Detention: Actions Needed to Improve
Planning, Documentation, and Oversight of Detention Facility Contracts, GAO-21-149
(Washington D.C., Jan. 13, 2021).
35Out of the six facilities in our review, the four with Detention Service Managers onsite
reported little to no variation in survey responses. At the other two facilities without
Detention Service Managers onsite, facility operators also stated that their survey
responses had little to no variation over time. Examples of some survey responses that
did change among those we reviewed include (1) suspending or reinstating in-person
legal visitation depending on the local severity of COVID-19 cases and (2) implementation
of sanitizing processes of detainee personal items. According to ERO officials, little to no
variation in findings is expected in facilities that are complying with the requirements of the
Pandemic Response Requirements.




Page 18                                                    GAO-21-414 Immigration Detention
assigned facilities after March 2020. 36 As a result, ICE officials reported
that Detention Service Managers were not available to conduct physical
observations or to validate survey responses from their initial
implementation in April 2020 through late summer 2020, when some
Detention Service Managers were able to return to their facilities.
However, Custody Management officials noted that Detention Service
Managers may request supporting documentation or photographic
evidence to help validate implementation of facility measures as
necessary. 37 Overall, Custody Management officials stated that they have
reasonable confidence in the Detention Service Manager’s ability to
validate survey responses and produce accurate results despite their lack
of on-site access in the early months of the pandemic due to the
Detention Service Manager’s extensive knowledge of their assigned
facilities. However, they acknowledged that they have less confidence in
the accuracy of survey responses in facilities without an assigned
Detention Service Manager. As discussed below, ICE updated its
oversight mechanisms in late 2020 to address challenges associated with
the limited on-site presence of Detention Service Managers.

ICE officials from the six facilities we interviewed also identified additional
coordination efforts to help address COVID-19-related impacts that may
help mitigate the effects of limited on-site presence. For example, some
facilities continued to have other ICE officials and medical providers on-
site throughout the pandemic who could help provide ongoing oversight of
pandemic-related health and safety measures. Specifically, IHSC medical
staff and ICE field office officials, including facility officers-in-charge and
assistant officers-in-charge, reported they were on-site regularly at some
facilities after the declaration of the pandemic in March 2020. 38 In one
facility we spoke with, two officers-in-charge split their staff between them
and implemented a rotating 2-week telework and onsite procedure. 39 In
some cases, Detention Service Managers told us they were able to

36On March 21, 2020, ERO issued guidance recommending that staff who were able to
work from home should begin telework to reduce the risk of COVID-19 transmission.
37Two of the three Detention Service Managers we spoke with reported requesting and
reviewing additional photographic evidence to help assess facility compliance as part of
their review of the survey responses.
38Officials we spoke to at ICE-operated Service Processing Centers and Contract
Detention facilities reported a variety of ICE staff with regular on-site presence, including
ICE medical providers and detention officers, among others.
39The 14-day length corresponds to COVID-19’s incubation period, allowing staff to
quarantine and telework for 2 weeks after their last day onsite at the facility before
returning to work again without leaving the facility understaffed.




Page 19                                                    GAO-21-414 Immigration Detention
                           leverage existing relationships with these individuals if additional
                           information was needed regarding facility checklist responses. In addition,
                           several IHSC officials and facility operators with whom we spoke also
                           identified a regular series of virtual meetings and teleconferences from
                           March 2020 through the summer of 2020 to discuss COVID-19-related
                           measures and facility implementation efforts. According to these
                           individuals, the meetings were open to facility and medical staff, ERO
                           representatives, and applicable contracted facility staff; and offered an
                           opportunity to discuss any guidance and requirements issued and identify
                           related questions or challenges.

ICE Updated Its Facility   Beginning in late 2020, ICE revised and updated its oversight
Survey and Revised Its     mechanisms, including its facility surveys and onsite monitoring.
                           According to ICE officials, these revisions helped address challenges,
Requirements for On-site
                           such as the limited onsite presence of Detention Service Managers.
Monitoring                 Because these revisions were still being implemented during our review,
                           it is too soon to assess their effect on ICE’s oversight of detention
                           facilities’ compliance with the Pandemic Response Requirements.

                           More specifically, beginning in December 2020, ERO introduced a
                           revised survey that replaced the prior facility checklist. The new facility
                           checklist is to be completed monthly—rather than bi-weekly—and
                           includes multi-part questions that require narrative responses as opposed
                           to the previous version’s yes or no questions. Comprised of 134
                           questions, the revised checklist is almost twice as long as the original
                           version. According to Custody Management officials, many different
                           entities took part in a 2-week working group to develop the new survey in
                           accordance with CDC recommendations and the Pandemic Response
                           Requirements, as well as the Fraihat v. ICE court ruling. 40

                           A Detention Service Manager from one of the facilities we spoke with
                           stated that the new survey tool is designed to obtain more specific
                           information regarding the implementation of the Pandemic Response
                           Requirements measures in each individual facility. Among the revisions,
                           the new survey specifically addresses procedures related to the
                           identification and management of detainees that are considered at higher

                           40Entities identified that took part in the working group included ICE Domestic Operations,
                           ICE Office of the Principal Legal Advisor, IHSC, Detention Management officials, and the
                           Department of Justice, among others. The new survey tool was created in response to an
                           updated court order issued October 7, 2020 on the Fraihat v. ICE determination, which
                           referred to the existing facility surveys as ‘deeply flawed’ and ‘exceedingly vague’.




                           Page 20                                                  GAO-21-414 Immigration Detention
risk of developing severe illness from COVID-19 due to existing health
factors. 41 In addition, the new survey has a section to monitor procedures
for staff exposure to COVID-19, such as sick leave policy, positive
COVID-19 test notifications, exposed but asymptomatic staff, and
identifying non-essential staff for telework. The new survey also has
additional questions addressing the implementation of testing and
quarantine measures and the availability and use of hygiene and cleaning
supplies.

In conjunction with the rollout of the revised survey tool, the October 2020
update of the Pandemic Response Requirements calls for renewed onsite
monitoring by Detention Management staff. Specifically, a Detention
Service Manager or Detention Service Compliance Officer is to conduct
an on-site, in-person “spot check” at all facilities to assess if the facility is
in compliance with the requirements. According to the Pandemic
Response Requirements, as part of these compliance checks, officials
are to review policies, logs and records; observe facility operations; speak
with facility staff and detainees; and complete a standardized form to note
observations and findings. This new monitoring mechanism provides an
opportunity to validate facility survey responses and may help remedy
some of the oversight challenges identified by Detention Service
Managers and field medical coordinators we spoke with regarding lack of
on-site presence. According to Custody Management officials, the
addition of the on-site component is intended to enhance ICE oversight
and help ensure that facilities remain in compliance with COVID-19-
related measures.

According to Custody Management officials, the new survey was
disseminated to facilities beginning in December 2020. As of March 2021,
these officials reported that three monthly surveys were completed and
plans for corrective actions were initiated as a result of the new checklist
and on-site compliance spot checks. For example, the January 2021
monthly spot check identified 43 instances of non-compliance that
resulted in ERO issuing notifications and requests for corrective action to
11 facilities. Among the specific issues identified, five facilities did not
adequately test or evaluate high-risk detainees, and three facilities did not
follow required protocols related to provision of masks or proper disposal
of PPE. Custody management officials at headquarters also stated that

41The criteria to determine if a detainee is considered ‘high-risk’ in the facility survey is
pursuant to a court order issued April 20th, 2020, Fraihat v. ICE, and the CDC Interim
Guidance on Management of Coronavirus Disease 2019 (COVID-19) in Correctional and
Detention Facilities.




Page 21                                                      GAO-21-414 Immigration Detention
                            they plan to begin collecting and reviewing the survey data more
                            systematically for trends and recurring issues. Such analysis will be
                            important in helping ICE monitor and assess the impacts of its revised
                            survey and additional on-site facility checks.


ICE Data Identifies
Thousands of
COVID-19 Cases and
High-Risk Health
Conditions among
Detainees
ICE Data Identifies         As described earlier in this report, ICE screens detainees for COVID-19
Positive COVID-19 Cases     during intake and collects data on positive cases. Specifically, according
                            to officials we spoke with at six immigration detention facilities, facility
at Over 100 ICE Detention
                            medical staff screen detainees using a standard symptom questionnaire
Facilities Nationwide       and generally administer a COVID-19 test. After intake screening, IHSC
                            personnel obtain and enter data on positive detainees into the Lower
                            Respiratory Illness Tracker, which ICE uses to track COVID-19 cases
                            across ICE detention facilities, among other things.

                            In calendar year 2020, ICE processed 137,749 intakes at immigration
                            detention facilities, tested 80,200 detainees for COVID-19, and recorded
                            8,622 positive cases at over 100 immigration detention facilities
                            nationwide. Among detainees who tested positive for COVID-19, ICE
                            determined that approximately 89 percent (7,687) were exposed to the
                            virus while in ICE custody, whereas 5 percent (435) were exposed prior to
                            entering into ICE custody, according to ICE data. ICE data did not identify
                            the point of exposure for approximately 6 percent of detainees (500) who
                            tested positive for COVID-19. 42 Further, according to ICE data,
                            approximately 35 percent (3,009) of detainees who tested positive for
                            COVID-19 exhibited symptoms generally associated with COVID-19. 43
                            Among these, 209 required hospitalization, whereas the remaining 2,800

                            42For the purposes of this report, ICE custody refers to detainees in facilities operated by
                            ICE personnel as well as those in facilities operated by the U.S. Marshals Service, local
                            jails, or privately owned/operated facilities under contract or agreement with ICE.
                            43According to the CDC, symptoms of COVID-19 include fever or chills, cough, shortness

                            of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of
                            taste or smell, sore throat, congestion or runny nose, nausea or vomiting, and diarrhea.




                            Page 22                                                   GAO-21-414 Immigration Detention
                                        received care by medical staff at the immigration detention facility.
                                        According to ICE officials, eight detainees died while in ICE custody as a
                                        result of COVID-19—a case fatality rate of approximately 0.09 percent.
                                        According to ICE data, approximately 73 percent (6,329) of COVID-19
                                        cases among detainees occurred at immigration detention facilities within
                                        eight ICE field offices in the southern United States. Figure 2 identifies the
                                        number of COVID-19 cases identified at ICE detention facilities in 2020,
                                        by field office.

Figure 2: Positive COVID-19 Cases at Immigration Detention Facilities in 2020, by U.S. Immigration and Customs Enforcement
(ICE) Field Office




                                        Note: The number of immigration detention facilities and size of detainee populations may vary
                                        considerably between individual field offices. For example, some field offices, such as New Orleans,
                                        oversee more than 15 individual facilities whereas the Seattle field office housed nearly all of the
                                        detainees within its area of responsibility in a single facility.




                                        Page 23                                                        GAO-21-414 Immigration Detention
                         According to ICE data, approximately 30 percent (2,566) of positive
                         COVID-19 cases occurred at IHSC-staffed immigration detention
                         facilities, whereas the remaining 70 percent (6,056) of cases occurred at
                         facilities operated by contract medical staff or local health authorities. 44

                         According to officials, 139 medical staff at immigration detention facilities
                         contracted COVID-19. Among these, 31 were ICE medical personnel
                         whereas the remaining 108 were contract medical staff.

ICE Data Identifies      As described earlier in this report, facility medical staff identify the
Detainees with Medical   presence of factors that may place a detainee at high-risk of severe
                         illness due to COVID-19 within 5 days of intake. IHSC then obtains these
Conditions that Place
                         data from facilities and enters it into ICE’s Electronic Health Record
Them at Higher Risk of   System.
Severe Illness Due to
COVID-19                 According to ICE data, facility medical staff determined that 14,728
                         detainees at ICE immigration detention facilities in calendar year 2020
                         had one or more conditions that placed them at high risk for severe illness
                         due to COVID-19. Among these high risk conditions, detainees visited
                         facility medical units for mental health, hypertension, diabetes, asthma,
                         and seizure disorder most frequently in calendar year 2020, according to
                         ICE data. Further, approximately 2,830 detainees in ICE custody in
                         calendar year 2020 were age 55 or over.

                         In calendar year 2020, ICE released 5,801 detainees from custody that it
                         identified as having one or more high-risk conditions, according to ICE
                         data. 45 ICE removed 5,432 high-risk detainees from the United States
                         whereas 3,487 remained in ICE custody as of the end of calendar year
                         2020. 46 According to ICE officials, 528 high-risk detainees tested positive
                         for COVID-19 as of March 30, 2021.




                         44As of February 2021, IHSC provided medical care, including COVID-19 screening during
                         intake, at 14 adult detention facilities nationwide. At non-IHSC-staffed facilities, contract
                         medical staff or local health authorities are responsible for providing medical care and
                         screening detainees for COVID-19 during intake.
                         45ICE’s Field Operations Division is responsible for making release decisions. In general,
                         ICE release decisions are informed by a variety of considerations, including the presence
                         of one or more high-risk factors, according to officials.
                         46ICE data did not identify the status of eight high-risk detainees in ICE custody in
                         calendar year 2020.




                         Page 24                                                   GAO-21-414 Immigration Detention
                  We provided a draft of this report to DHS for review and comment. DHS
Agency Comments   provided written comments, which are reproduced in appendix I. DHS
                  also provided technical comments, which we incorporated as appropriate.

                  We are sending copies of this report to the appropriate congressional
                  committees and the Secretary of Homeland Security, as well as other
                  interested parties. In addition, the report will be available at no charge on
                  the GAO website at https://www.gao.gov.
                  If you or your staff have any questions, please contact me at (202) 512-
                  8777 or gamblerr@gao.gov. Contact points for our Offices of
                  Congressional Relations and Public Affairs may be found on the last page
                  of this report. GAO staff who made significant contributions to this report
                  are listed in appendix II.

                  Sincerely yours,




                  Rebecca Gambler
                  Director, Homeland Security and Justice




                  Page 25                                         GAO-21-414 Immigration Detention
List of Committees

The Honorable Patrick Leahy
Chairman
The Honorable Richard Shelby
Vice Chairman
Committee on Appropriations
United States Senate

The Honorable Ron Wyden
Chairman
The Honorable Mike Crapo
Ranking Member
Committee on Finance
United States Senate

The Honorable Patty Murray
Chair
The Honorable Richard Burr
Ranking Member
Committee on Health, Education, Labor, and Pensions
United States Senate

The Honorable Gary C. Peters
Chairman
The Honorable Rob Portman
Ranking Member
Committee on Homeland Security and Governmental Affairs
United States Senate

The Honorable Rosa L. DeLauro
Chairwoman
The Honorable Kay Granger
Ranking Member
Committee on Appropriations
House of Representatives




Page 26                                    GAO-21-414 Immigration Detention
The Honorable Frank Pallone, Jr.
Chair
The Honorable Cathy McMorris Rodgers
Republican Leader
Committee on Energy and Commerce
House of Representatives

The Honorable Bennie G. Thompson
Chairman
The Honorable John Katko
Ranking Member
Committee on Homeland Security
House of Representatives

The Honorable Carolyn B. Maloney
Chairwoman
The Honorable James Comer
Ranking Member
Committee on Oversight and Reform
House of Representatives

The Honorable Richard E. Neal
Chairman
The Honorable Kevin Brady
Republican Leader
Committee on Ways and Means
House of Representatives




Page 27                                GAO-21-414 Immigration Detention
Appendix I: Comments from Department of
                   Appendix I: Comments from Department of
                   Homeland Security


Homeland Security




         Page 28                                             GAO-21-414 Immigration Detention
          Appendix I: Comments from Department of
          Homeland Security




Page 29                                             GAO-21-414 Immigration Detention
          Appendix I: Comments from Department of
          Homeland Security




Page 30                                             GAO-21-414 Immigration Detention
Appendix II: GAO Contact and Staff
                  Appendix II: GAO Contact and Staff
                  Acknowledgments


Acknowledgments

                  Rebecca Gambler, at (202) 512-8777 or gamblerr@gao.gov
GAO Contact
                  In addition to the contact named above, Kirk Kiester (Assistant Director),
Staff             Ryan Lambert (Analyst-in-Charge), Breanne Cave, Bruce Crise, Eric
Acknowledgments   Hauswirth, Bridget Jackson, Sasan J. “Jon” Najmi, and Kevin Reeves
                  made key contributions to this report.




(104300)
                  Page 31                                        GAO-21-414 Immigration Detention
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