Expanding Support for Shoppers Affected by COVID-19 (Instacart)
Summary
Instacart blog post saying the company is expanding several offerings for its shopper community affected by COVID-19. It says Instacart continues to offer up to 14 days of pay for any full-service shopper or part-time employee diagnosed with COVID-19 or placed in individual mandatory isolation or quarantine, and as of today expands this financial assistance to shoppers clinically diagnosed with COVID-19 by their medical provider. It describes a pilot partnership with Doctor on Demand offering free COVID-19 assessments and telemedicine consultations for shoppers in select regions, available in Pennsylvania and Washington, DC as of today. It says Instacart will cover the cost of the consultation.
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- Captured
- 2021-10-21
Archived web capture. Preserved source — captured from www.instacart.com; archived 2026-09-26.
Cite this document
“Expanding Support for Shoppers Affected by COVID-19 (Instacart).”
Archived at Pandemic Darlings on 2021-10-21, https://pandemicdarlings.com/source-documents/expanding-support-for-shoppers-affected-by-covid-19-2bc0e574acad1324-7bfc9639bd/
, SHA-256 662983d3935529e5c351dac477f24c80ab1601af971d2dd69f5e76c66bcc00e3.Full text
Instacart Corporate Back - Instacart Blog - Shopper Community - Expanding Support for Sho... Shopper Community Expanding Support for Shoppers Affected by COVID-19 As COVID-19 continues to impact communities across North America, we’re committed to providing ongoing support to shoppers affected by this crisis. Today, we’re expanding several offerings to help members of our shopper community during this critical time. Expanding Extended Pay Program We are continuing to offer up to 14 days of pay for any full-service shopper or part-time employee — including in-store shopper, shift lead, site manager, or Instacart Care agent — who is diagnosed with COVID-19 or placed in individual mandatory isolation or quarantine, as directed by a local, state, or public health authority. As of today, we’re expanding this financial assistance to shoppers who are clinically diagnosed with COVID-19 by their medical provider as we continue supporting employees and shoppers impacted by COVID-19. Shoppers can visit the Health and Safety Guidelines in the Shopper app or help center for more information. Piloting Access to Free Telemedicine Consultations To help ensure the shopper community has access to the care they need, we are piloting a new partnership with Doctor on Demand to offer free COVID-19 assessments and telemedicine consultations for shoppers in select regions. This offering will be available for shoppers in Pennsylvania and Washington, DC, as of today, with more regions expected to roll out in the future. As part of this pilot, any shopper experiencing symptoms of COVID-19 may take the online assessment through Doctor on Demand to help them determine whether or not they need to seek additional medical attention. Based on the results of the assessment, shoppers can schedule a free telemedicine appointment with a doctor to discuss a possible COVID-19 diagnosis. Instacart will cover the cost of the consultation to ensure shoppers have access to healthcare when they need it. If a shopper is clinically diagnosed with COVID-19 by the healthcare provider, they will be eligible to receive up to 14 days of extended pay to ensure they are financially supported during their recovery. As we continue to work to support the shopper community in the wake of COVID-19, we’re evolving our offerings to provide shoppers with the resources they need during this time. Our commitment to the shopper community is ongoing and will continue throughout and long after this crisis. Thank you for being a part of our shopper community. Most recent in Shopper Community View most recent posts Shopper Community 10 Items or Less: The Importance of Flexibility The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…... Oct 1, 2021 Shopper Community Introducing New Daily Summary We’re introducing a new personalized summary, offering a helpful overview of the shopping services you provide with Instacart each day. Within your daily summary, you’ll see your earnings, customer compliments and feedback, and details around…... Sep 24, 2021 Shopper Community 24/7 Delivery Now Available As we work to offer more batches for shoppers — and more choices for customers — we’re introducing 24/7 delivery, unlocking the ability to shop anytime is best for you. 24/7 delivery will be available…... Sep 14, 2021
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Cited in: Instacart