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Duplicate Higher Education Emergency Relief Fund Grant Awards (ED-OIG/F20CA0047)

Summary

Final Flash Report ED-OIG/F20CA0047 of the U.S. Department of Education Office of Inspector General, dated June 9, 2022, on Duplicate Higher Education Emergency Relief Fund Grant Awards, with a memorandum from Bryon S. Gordon, Assistant Inspector General for Audit. The report states that the OIG identified 25 duplicate HEERF grant awards that the Office of Postsecondary Education made to 24 schools, totaling about $73 million, which had not been corrected and documented in G5 as of August 2021. It states that the 25 duplicate awards represented less than 0.1 percent of the more than 30,000 HEERF awards made. The report includes a recommendation to enhance the Department's ability to prevent, identify, and correct duplicate awards.

Summary drafted by a model from the document's text below and checked by script against that text before publication. It is a navigation aid, not a reading of what the document proves. Where AI is used

About this report. The Inspector General identified 25 duplicate HEERF grant awards to 24 schools, totaling about $73 million, that had not been corrected and documented in the Department's G5 system as of August 2021. It notified the Office of Postsecondary Education and verified the corrective actions taken. Duplicate awards are a control weakness and an overpayment risk, not a finding of fraud.

Issuer
U.S. Department of Education, Office of Inspector General
Document type
Report
Date
2022-06-09

Cite this document

“Duplicate Higher Education Emergency Relief Fund Grant Awards (ED-OIG/F20CA0047).” U.S. Department of Education, Office of Inspector General, dated 2022-06-09. Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/duplicate-heerf-grant-awards/, SHA-256 5776250768360023cea035b68e58b435adee2a72ce39c16919d30719cb52d4e4.

Full text

                 U.S. Department of Education
                 Office of Inspector General




Duplicate Higher Education
Emergency Relief Fund Grant
Awards
June 9, 2022
ED-OIG/F20CA0047

ED OIG Oversight of Coronavirus Response Funds
FLASH REPORT
NOTICE
Statements that managerial practices need improvements, as well as other conclusions
and recommendations in this report, represent the opinions of the Office of Inspector
General. The appropriate Department of Education officials will determine what
corrective actions should be taken.

In accordance with Freedom of Information Act (Title 5, United States Code,
Section 552), reports that the Office of Inspector General issues are available to
members of the press and general public to the extent information they contain is not
subject to exemptions in the Act.
                          UNITED STATES DEPARTMENT OF EDUCATION
                                          OFFICE OF INSPECTOR GENERAL

                                                                                                                      Audit Services




June 9, 2022

TO:            Michelle Asha Cooper, Ph.D.
               Deputy Assistant Secretary for Higher Education Programs Delegated the Authority to
               Perform the Functions and Duties of the Assistant Secretary, Office of Postsecondary
               Education

FROM:          Bryon S. Gordon /s/
               Assistant Inspector General for Audit

SUBJECT:       Final Flash Report, “Duplicate Higher Education Emergency Relief Fund Grant Awards,”
               Control Number ED-OIG/F20CA0047


Attached is the subject final flash report consolidating the results of our review of duplicate Higher
Education Emergency Relief Fund grant awards. We have provided an electronic copy to your audit
liaison officer. We received your comments on the draft of this report and considered them as we
prepared the report.

U.S. Department of Education policy requires that you develop a final corrective action plan within
30 days of the issuance of this report. The corrective action plan should set forth the specific action
items and targeted completion dates necessary to implement final corrective actions on the findings and
recommendations contained in this final flash report. Corrective actions that your office proposes and
implements will be monitored and tracked through the Department’s Audit Accountability and
Resolution Tracking System.

In accordance with the Inspector General Act of 1978, as amended, the Office of Inspector General is
required to report to Congress twice a year on the audits that remain unresolved after 6 months from
the date of issuance.

We appreciate your cooperation during this review. If you have any questions, please contact me at
(202) 987-0162 or Daniel Schultz, Director of Pandemic Relief Audits, at (202) 262-1046.

Attachment




                                400 MARYLAND AVENUE, S.W., WASHINGTON, DC 20202-1510

                Promoting the efficiency, effectiveness, and integrity of the Department’s programs and operations.
               Purpose
               This flash report presents our finding concerning duplicate Higher Education Emergency
               Relief Fund (HEERF) grant awards to institutions of higher education.1 This report
               includes a recommendation to enhance the U.S. Department of Education’s
               (Department) ability to prevent, identify, and correct duplicate HEERF grant awards.

               While analyzing HEERF program award data in the Department’s grants management
               system (G5), we identified schools that were awarded the same HEERF award twice
               (duplicate awards). Due to the limited nature of our review, this report covers only
               duplicate awards and not other types of award discrepancies.


               What We Did
               We reviewed G5 data to identify duplicate HEERF awards as of August 2021. The review
               covered HEERF funds that the Department awarded to schools from April 2020 through
               August 2021 for eight HEERF subprograms under three laws—the Coronavirus Aid,
               Relief, and Economic Security Act (CARES Act), the Coronavirus Response and Relief
               Supplemental Appropriations Act (CRRSAA), and the American Rescue Plan (ARP).2 For
               each duplicate award identified, we reviewed supporting documentation such as grant
               applications, grant award notifications, and activity reports to validate that a duplicate
               award existed. We also interviewed officials from the Department’s Office of
               Postsecondary Education (OPE) about their policies, procedures, and processes for
               identifying, correcting, and documenting duplicate awards. We notified OPE of the
               duplicate awards identified and verified corrective actions taken by OPE.


               What We Found
               We identified 25 duplicate HEERF grant awards that OPE made to 24 schools, totaling
               about $73 million, which had not been corrected and documented in G5 as of August
               2021. OPE officials stated that their processes for reviewing and approving HEERF
               applications and awards, which evolved over time, resulted in OPE identifying and
               correcting many duplicate HEERF grant awards. However, we found that OPE’s
               processes did not always prevent or timely identify and correct duplicate HEERF grant


1
 In this report, we use the term “award” to mean a grant award or an obligation; and the term “school”
to mean an institution of higher education. An “obligation” is defined as a financial commitment to pay
the grantee based on the terms and conditions for funding.
2
 The CARES Act, Public Law 116-136, was enacted on March 27, 2020; CRRSAA, Public Law 116-260, was
enacted on December 27, 2020; and ARP, Public Law 117-2, was enacted on March 11, 2021.


U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047                                                                                        1
               awards, and that OPE did not consistently document activities taken to correct duplicate
               awards. Overall, OPE could improve its quality assurance review process for HEERF and
               other future emergency Federal education programs to lessen the risk of making
               overpayments to schools and of schools drawing down more funds than they were
               allocated.

               Background
               The HEERF program provides grants to schools to prevent, prepare for, and respond to
               the coronavirus. Funding for the HEERF was authorized under three laws—$13.9 billion
               through the CARES Act, $22.7 billion through the CRRSAA, and $39.6 billion through the
               ARP. Collectively, these coronavirus relief laws provide more than $76 billion for the
               HEERF program, which comprises 10 subprograms that are identified by separate
               Assistance Listing Numbers (ALN). In Appendix B, we list the 10 HEERF subprograms and
               identify the 8 subprograms we reviewed.3

               The Department divided the primary HEERF funding stream between two
               subprograms—50 percent as the Student Aid Portion (ALN 84.425E) subprogram for
               emergency financial aid grants and 50 percent as the Institutional Portion (ALN 84.425F)
               subprogram for the remaining funds. The eight remaining subprograms provided
               additional funding to eligible schools.

               For each subprogram that we reviewed, the Department allocated HEERF funding to
               eligible schools based on statutorily established allocation formulas. The process for
               awarding HEERF grants generally entailed schools submitting an application that
               identified the applicable subprogram and allocation amount as determined by the
               Department. After reviewing the application, Department staff made the grant award by
               issuing a Grant Award Notification to the school and obligating the funds in the G5
               system. Once the funds were obligated, schools could access and draw down the funds.
               The Department generally distributed CRRSAA and ARP funding as supplements to
               existing CARES Act grant awards, which did not require the school to submit another
               application. Schools that did not receive HEERF funding under the CARES Act were
               subject to the application process to receive CRRSAA funding. Schools that did not
               receive HEERF funding under the CARES Act or CRRSAA were subject to the application
               process to receive ARP funding.

               OPE is responsible for administering the HEERF program. After the CARES Act was
               enacted in March 2020, OPE relied primarily on existing staffing levels and grant-


3
 At the time of our analysis, the Department had not made awards under two of the HEERF
subprograms. As a result, we did not include those subprograms in our review.


U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047                                                                                      2
                management policies and procedures to process and distribute a large volume of
                funding to schools as quickly as possible. In September 2020, OPE established the
                Emergency Response Unit (ERU) to centralize its management and oversight of the
                HEERF program.4 The ERU performed various HEERF grant administration and oversight
                functions such as processing grant awards and providing guidance and technical
                assistance to grantees.

                Duplicate HEERF Awards
                Our review of G5 data identified 24 schools that had 25 duplicate HEERF awards totaling
                about $73 million, as of August 2021.5 We determined that these 25 duplicate awards
                occurred across 6 HEERF subprograms and from the funds provided under all
                3 coronavirus relief laws (CARES Act, CRRSAA, and ARP). Twenty of the duplicate awards
                involved the Student Aid Portion (ALN 84.425E) or Institutional Portion (ALN 84.425F)
                subprograms. OPE made 13 of the 25 duplicate awards under the CARES Act between
                April and November of 2020. While the 25 duplicate awards represented less than
                0.1 percent of the more than 30,000 HEERF awards made by OPE under the CARES Act,
                CRRSAA, and ARP, it is important for OPE to take timely steps to address duplicate
                awards and prevent further duplicate awards.

                School and OPE Processing Errors
                Two scenarios generally describe the duplicate awards we identified. In the first
                scenario, we determined that 15 schools had each submitted 2 applications for the
                same HEERF subprogram. OPE processed both applications and made duplicate awards
                for the same subprograms. Most of these schools submitted two applications for the
                Student Aid Portion subprogram under the CARES Act. However, based on the
                descriptive information included in the application, it appears that the schools intended
                for one of the applications to be for the Institutional Portion subprogram. One school
                had multiple locations and submitted separate applications for the Student Aid Portion
                and Institutional Portion subprograms for two of its locations, resulting in a duplicate
                award for each subprogram. We noted that the CARES Act allocation table for the



4
 For the first 4 months after its creation (September–December 2020), the ERU’s sole responsibility was
to implement the Institutional Resilience and Expanded Postsecondary Opportunity subprogram
(ALN 84.425P). In January 2021, OPE began assigning administrative and oversight responsibilities for
the larger HEERF portfolio to the ERU with full responsibility for the entire HEERF portfolio having been
assigned to the ERU by August 2021.
5
 One school had duplicate awards for 2 subprograms resulting in 25 duplicate awards across the
24 schools.


U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047                                                                                        3
              Student Aid Portion and Institutional Portion subprograms may have caused some
              confusion. For each school, the table listed the total allocation for the two subprograms
              combined and the minimum allocation for emergency financial aid grants to students,
              but not did not name the two subprograms nor their respective allocation amounts.
              Since schools had to submit an application for each subprogram, some schools may
              have confused the two subprograms on the application. Under the CRRSAA and ARP,
              however, the allocation tables did identify the Student Aid Portion and Institutional
              Portion subprograms by name and ALN and each school’s allocation amount for each
              subprogram.

              In the second scenario, we determined that the remaining nine schools had submitted
              only one application for the HEERF subprogram and OPE processed duplicate HEERF
              awards under one application. In both scenarios, OPE processed duplicate awards that
              made more funds available for these schools than the approved allocation amounts.

              OPE officials stated that, in general, duplicate awards were typically due to schools
              submitting multiple applications or applying under different names. In addition, OPE
              officials stated that creating separate subprograms for the Student Aid Portion and
              Institutional Portion resulted in OPE staff inadvertently approving some duplicate
              awards, primarily under the CARES Act when the Department had to manually process
              an unprecedented volume of awards in an expedited manner.

              Impact of Duplicate Awards
              The 25 duplicate awards that we identified resulted in a total of about $73 million in
              additional HEERF funds that were available for the 24 schools to access and draw down.
              According to G5 data, most of the schools did not draw down funds from the duplicate
              award; however, eight schools did draw down the funds. At the time of our review, we
              determined that:

                  •   Two schools drew down and retained about $1.2 million in duplicate award
                      funds.
                  •   Three schools drew down about $3.2 million in HEERF funds from the incorrect
                      subprogram because they had two Student Aid Portion (ALN 84.425E) awards
                      and did not have an Institutional Portion (ALN 84.425F) award. The schools drew
                      down and used their duplicate Student Aid Portion award as their Institutional
                      Portion award resulting in the schools drawing down the correct amount of
                      HEERF funding in total.
                  •   Three schools drew down about $600,000 in HEERF funds and returned the
                      funds 4–8 months later.

                  •   Sixteen schools did not draw down funds from the duplicate HEERF award.


U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047                                                                                      4
               Guidance and Requirements for Administering HEERF Fu nds
               Federal guidance issued before and in response to the coronavirus addresses the need
               for Federal agencies to safeguard the coronavirus relief funding and establish written
               policies and procedures to manage risk.

               Office of Management and Budget (OMB) Memorandum M-20-21 (April 2020),
               Implementation Guidance for Supplemental Funding Provided in Response to the
               Coronavirus Disease 2019 (COVID-19) explained how Federal agencies should implement
               CARES Act programs. It directs agencies to balance speed with transparency and
               consider three core principles: mission achievement, expediency, and transparency and
               accountability. To adhere to these principles, the guidance directs agencies to continue
               to use standard best practices for planning, awarding, and managing grants and other
               forms of assistance. Agencies should also balance the need for expediency with steps to
               mitigate risk of fraud, waste, abuse, and improper payments.

               OMB Memorandum M-21-20 (March 2021), Promoting Public Trust in the Federal
               Government through Effective Implementation of the American Rescue Plan Act and
               Stewardship of the Taxpayer Resources explained how Federal agencies should
               implement the ARP program and effectively steward these funds. The guidance states
               that agencies should consider the impact that the increased volume of program
               applications and limitations in resources relative to volume of applications or funding
               have on the program’s payment integrity. The agency should consider whether those
               risk factors are significant enough to warrant the implementation of additional payment
               integrity risk mitigation strategies prior to disbursing funds.

               The U.S. Department of Education Departmental Directive, Guide for Managing Formula
               Grant Programs (OFO-F: 2-111, August 2019)6 requires that all principal officers
               administering formula grant programs establish or update, by June 1 of each year,
               written standard operating procedures which are required for the approval of
               applications, obligation and award of formula grants, and monitoring of formula
               grantees.

               OPE Steps to Prevent, Identify, and Correct Duplicate HEERF
               Awards
               OPE officials stated that OPE’s policies and procedures for administering HEERF grants,
               including identifying and correcting duplicate awards, evolved over time. According to
               the officials, OPE’s primary focus after the CARES Act was enacted was to allocate and



6
 This guide, which OPE officials said that staff used to manage the HEERF program, is the Department-
wide policy and procedural framework for formula grant programs.


U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047                                                                                         5
                  award HEERF grant funds to schools as quickly as possible. OPE took some steps to
                  prevent, identify, and correct duplicate awards, as described below. However, we
                  determined that these steps were not adequate to timely identify, correct, and
                  document activities taken to correct duplicate awards.

                  OPE Procedures Under the CARES Act
                  Prior to our review, the U.S. Government Accountability Office (GAO) reported on the
                  Department’s process for approving and awarding HEERF grants under the CARES Act.7
                  In July 2021, GAO reported that OPE did not effectively design and implement
                  procedures needed to identify erroneous award amounts. GAO estimated that OPE
                  awarded grants in excess of their allocated amount to 5.5 percent (about 262) of all
                  schools receiving HEERF grants under the CARES Act. Within its sample of awards, GAO
                  identified three schools that had HEERF award discrepancies—two schools with
                  duplicate awards and one school with an award greater than its allocation.8

                  The GAO report stated that the erroneous awards, including duplicate awards, were the
                  result of OPE relying primarily on existing staffing levels and grant-management policies
                  and procedures to administer HEERF grants. The report stated that OPE’s procedures
                  only called for staff to review grant amounts as part of the award-preparation process
                  (pre-award). In addition, GAO reported that OPE staff initially checked all grant awards
                  to mitigate the risk of duplicates and confirm the accuracy of the award, but this post-
                  award quality assurance review was not part of OPE’s policies and procedures, and staff
                  did not regularly perform the reviews due to staffing constraints as the number of
                  grants increased.

                  GAO recommended that the Department design and implement procedures for
                  regularly conducting quality assurance reviews of obligated amounts for higher
                  education grants, including HEERF, to help identify and correct erroneous awards in a
                  timely manner. GAO reported that the Department agreed to the recommendation and
                  stated that it had already established, and would continue to enhance, procedures for
                  quality control of grant awards.

                  OPE Efforts to Enhance Procedures under CRRSAA and ARP
                  Our review included OPE’s response to the GAO report as well as OPE’s policies and
                  procedures implemented under CRRSAA and ARP. OPE officials stated that the process



7
 COVID-19: Continued Attention Needed to Enhance Federal Preparedness, Response, Service Delivery,
and Program Integrity (GAO-21-551), July 2021.
8
    The 2 schools that GAO identified with duplicate awards were not among the 24 schools we identified.


U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047                                                                                          6
              described in the GAO report enabled staff to prevent many potential duplicate awards
              during the initial awarding of HEERF funds under the CARES Act. For the CRRSAA and
              ARP awards, OPE officials stated that the ERU implemented steps to identify and resolve
              duplicate awards prior to and after obligating HEERF funds. The officials stated that the
              ERU created a process using a business analytics tool and spreadsheets whereby staff
              manually compared grant award numbers on the spreadsheets and corrected duplicates
              prior to awarding the funds. OPE officials further stated that this process included
              multiple staff checking each grant award after funds were obligated.

              OPE officials explained that their processes were continuously improving, and the
              number of duplicate awards decreased as staff worked through each iteration of HEERF
              funding. The officials also explained that, when duplicate awards were identified, staff
              would place a payment flag in G5 to prevent the school from drawing down funds
              without first requesting approval from OPE. They also stated that staff would later
              complete any corrective actions when time permitted. According to the OPE officials,
              staff should document corrective actions in G5.

              Improvements Needed to OPE Procedures
              Even as their processes evolved over time, we noted that OPE did not have written
              procedures for identifying and correcting duplicate awards in a timely manner or for
              documenting schools identified as having a duplicate award and the corrective action
              taken. OPE officials did not provide records detailing all of the duplicate awards that its
              processes had identified, nor the corrective actions taken, because OPE did not
              consistently document this information. In a few instances, OPE documented the
              corrective action in emails to the school and not in G5.

              Additionally, OPE documented the ERU’s process for awarding HEERF funds in
              November 2021, after it had already obligated HEERF funds to schools under CRRSAA
              and ARP. We noted that this process included a step designed to highlight duplicate
              school information, such as school names and identification numbers. However, OPE
              officials stated that staff did not perform reviews of G5 data that specifically searched
              for duplicate award amounts, such as the analysis we performed. OPE officials further
              stated that they plan to hire an experienced person to perform data analytics.

              Duplicate Award Trends
              As described above, OPE officials stated that the number of duplicate awards declined
              with each iteration of HEERF funding. Our results identified fewer duplicate awards
              under CRRSAA and ARP than we identified under the CARES Act, but found that the
              number of duplicate awards actually increased slightly from CRRSAA to ARP. Of the 25
              duplicate awards we identified, OPE made 13 duplicate awards under the CARES Act,
              5 duplicate awards under CRRSAA, and 7 duplicate awards under ARP. We noted


U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047                                                                                            7
              3 payment flags annotated in G5 prior to us notifying OPE of the 25 duplicate awards,
              and 15 payment flags annotated in G5 after we notified OPE. At the time of our review,
              the remaining seven duplicate awards did not have a payment flag recorded in G5 due
              to a duplicate award.

              Correction of Duplicate HEERF Awards
              Our review of G5 data found that OPE did not always identify or correct the erroneous
              awards in a timely manner. As of January 2022, OPE had corrected 24 of the
              25 duplicate HEERF awards that we identified and was working to resolve the duplicate
              award for the remaining school. OPE corrected 18 of the 24 duplicate awards after we
              brought them to its attention and corrected another 5 awards after we identified them
              as unresolved but before we notified OPE. One duplicate award was corrected in
              June 2021, which was before our analysis, but the correction was not documented in
              G5.

              We determined that the length of time to correct the 24 resolved duplicate awards
              identified by our review ranged from an average of about 4 months (for grants awarded
              under the ARP) to more than 16 months (for CARES Act grants), as shown in Table 1. For
              example, OPE made a duplicate CARES Act award to one school in July 2020 but did not
              reduce the school’s grant award by the duplicate amount until November 2021. Another
              school had two Student Aid Portion (ALN 84.425E) awards under the CARES Act in July
              2020 but OPE did not document until January 2022 that the school was authorized to
              treat the duplicate award as its Institutional Portion (ALN 84.425F) award.

              Table 1. Length of Time to Correct Duplicate Awards
                    Law             Number of       Duplicate Award     Correction Dates   Average Time to
                                     Awards              Dates                                 Correct

                  CARES Act              12             April 2020–        June 2021–         16.8 months
                                                      November 2020       January 2022

                   CRRSAA                 5           January 2021–       August 2021–         7.6 months
                                                        May 2021         November 2021

                     ARP                  7            May 2021–          August 2021–         4.4 months
                                                       August 2021        January 2022

                     Total               24                  -                   -                  -
              SOURCE: Office of Inspector General (OIG) Analysis of G5 Data (24 resolved duplicate awards) and
              OPE Correspondence with 3 Schools

              OPE resolved the 24 erroneous awards in one of the following ways:




U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047                                                                                             8
                      •   reducing the school’s grant award by the duplicate award amount in G5
                          (20 duplicate awards involving 19 schools),
                      •   authorizing the school to treat the duplicate Student Aid Portion (ALN 84.425E)
                          award as its Institutional Portion {ALN 84.425F) award (3 schools),9 or
                      •   reducing the school’s ARP award amount in G5 by the duplicate CARES Act
                          award amount (1 school).
                  After completing our review, the one remaining duplicate award, which OPE had been in
                  the process of correcting, appeared to be resolved. According to a G5 activity report, in
                  March 2022 the school had returned the duplicate CARES Act award funds it had drawn
                  down in July 2020.

                  Risks Associated with Duplicate Awards
                  Without a more effective quality assurance review process to timely identify, correct,
                  and document duplicate awards, there is heightened risk of OPE making overpayments
                  to schools resulting in some schools drawing down more funds than they were
                  allocated. The $73 million in duplicate awards we identified was at risk of the 24 schools
                  drawing down and inappropriately spending the funds. Although most of these schools
                  did not draw down or later returned funds from their duplicate award, at the time of
                  our review two schools had drawn down and retained $1.2 million in duplicate CARES
                  Act awards. OPE recovered the funds from one school by reducing its ARP award by the
                  amount of the duplicate award in January 2022, and the other school returned the
                  funds in March 2022. Nevertheless, it is important that OPE have adequate procedures
                  in place to prevent and timely identify and correct duplicate awards as well as to
                  adequately document these actions. To strengthen these procedures, OPE could use
                  data analytics, including analyses of award amounts, to supplement its processes for
                  identifying duplicate awards.


                  What We Recommend
                  We recommend that the Assistant Secretary for Postsecondary Education—

                      1.1 Design and implement written policies and procedures for HEERF and other
                          future emergency programs that specifically address (1) application and award
                          verification procedures designed to prevent duplicate awards from occurring,
                          (2) quality assurance reviews of obligated HEERF funds including analyses to




9
    OPE documented the corrective action via email correspondence with the school.


U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047                                                                                            9
                      identify duplicate awards, and (3) the correction and documentation of
                      erroneous awards in a timely manner.

              OPE Comments
              We provided a draft of this report to OPE for comment. We summarized OPE’s
              comments below and provide the full text of the comments at the end of this report.

              While OPE did not state whether it agreed or disagreed with the finding, OPE agreed
              with the recommendation, stating that it has already established and will continue to
              enhance procedures for quality control of grant obligations to schools, including
              application and award verification procedures, quality assurance reviews of HEERF grant
              awards, and the correction and documentation of erroneous awards in a timely manner
              for potential use in future emergency programs. OPE noted that the Department was
              aware of all but 1 of the 25 duplicate awards we had identified, and that it had fully
              resolved or was in the process of resolving the duplicate awards. OPE also described its
              efforts to award HEERF grant funds quickly with limited staff and resources while
              establishing and enhancing quality controls to identify, correct, and eliminate award
              errors.

              OPE also provided technical comments regarding our trend analysis of negative
              transactions that we discussed in the draft report. OPE stated that the negative
              transactions used as indicators in our analysis are not always an accurate indicator of
              duplicate awards and provided examples of other reasons for negative transactions.

              OIG Response

              OPE’s proposed action to continue to improve quality control procedures to prevent,
              identify, correct, and document erroneous grant awards is responsive to our
              recommendation, if it is implemented as described and includes thorough analyses to
              identify duplicate awards.

              Regarding OPE’s statement that Department officials were aware of all but one of the
              duplicate awards that we identified, we did not receive evidence showing when OPE
              became aware of the duplicate awards. As noted in our finding, OPE did not consistently
              document the existence of duplicate awards that it had identified. In addition, OPE
              corrected most of the 25 duplicate awards we had identified after we brought them to
              its attention.

              Regarding OPE’s technical comments about negative transactions, we agree that these
              transactions are not always an accurate indicator of duplicate awards.

              The draft report discussed and referenced negative transactions (under the headings
              Duplicate Award Trends, Correction of Duplicate HEERF Awards, and Appendix A) and


U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047                                                                                        10
              characterized as "significant” the number of duplicate awards that OPE identified and
              corrected (under What We Found). Based on OPE’s technical comments, we removed
              the discussion and references regarding negative transactions and modified Appendix A
              accordingly. We also replaced the word “significant” with the word “many” to reflect
              what OPE officials told us during our review. We did not make further changes to the
              finding or recommendation in response to OPE’s comments.




U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047                                                                                 11
              Appendix A. Scope and Methodology
              We reviewed G5 data to identify duplicate HEERF awards as of August 2021. To achieve
              our objective, we downloaded HEERF grant award and transaction reports from G5 and
              used data analytics to identify duplicate award amounts. For each duplicate award, we
              reviewed supporting documentation in G5, including External Award Activity History
              Detail Reports, Flag Activity Reports, Applications, Certification and Agreement letters,
              and Grant Award Notifications, to validate that a duplicate award existed. Our review
              covered all HEERF funds that OPE awarded to schools from April 2020 through August
              2021 for eight HEERF subprograms under the CARES Act, CRRSAA, and ARP.

              We also gained an understanding of the following Federal requirements and guidance,
              and reviewed a GAO report, relevant to administering HEERF funds and duplicate HEERF
              awards:

                  •   Federal Requirements and Guidance—OMB Memorandum M-20-21
                      (April 2020), Implementation Guidance for Supplemental Funding Provided in
                      Response to the Coronavirus Disease 2019 (COVID-19); OMB Memorandum
                      M-21-20 (March 2021), Promoting Public Trust in the Federal Government
                      through Effective Implementation of the American Rescue Plan Act and
                      Stewardship of the Taxpayer Resources; and U.S. Department of Education
                      Departmental Directive, Guide for Managing Formula Grant Programs
                      (OFO-F: 2-111, August 2019); and
                  •   GAO Report—COVID-19: Continued Attention Needed to Enhance Federal
                      Preparedness, Response, Service Delivery, and Program Integrity (GAO-21-551),
                      July 2021.
              To gain an understanding of OPE’s policies, procedures, and processes for identifying,
              correcting, and documenting duplicate awards prior to and after HEERF funds were
              obligated, we interviewed senior OPE officials, including ERU officials; reviewed
              corrective actions taken in response to GAO’s July 2021 report; and reviewed the
              reasons duplicate awards occurred and actions taken to correct them for the 24 schools
              we identified as having 25 duplicate awards.

              We also verified the corrections that OPE made for 24 of the 25 duplicate awards we
              identified by reviewing supporting documentation in G5, including transaction reports,
              grant award notifications, and comment fields. We also reviewed OPE correspondence
              with the three schools that were authorized to treat the duplicate Student Aid Portion
              (ALN 84.425E) award as an Institutional Portion (ALN 84.425F) award. For the one school
              that OPE was working to resolve at the time of our review, we downloaded a G5 activity
              report and noted the return of funds in March 2022.



U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047                                                                                     12
              Our review addressed schools that had duplicate awards and not other types of award
              discrepancies. To try to corroborate the number of duplicate awards that OPE had
              corrected for each iteration of HEERF funding, we analyzed G5 data to identify instances
              of award amounts that were later reversed by the exact same dollar amount (negative
              obligation) as of January 2022. We did not verify whether the negative obligations were
              in fact duplicate awards or due to other types of discrepancies.

              Use of Computer-Processed Data
              The use of computer-processed data for our flash report was limited to querying and
              downloading reports from G5 containing HEERF grant award data, including award
              numbers and authorization amounts. We analyzed this data to identify duplicate HEERF
              awards to schools. To assess the reliability of our analysis, our Technology and Analytics
              Services specialists independently verified the results of our query. We also performed
              limited data quality checks by reviewing supporting documentation and determined
              that the G5 data used in our analysis were reliable for the purposes of this review.

              Compliance with Standards
              We conducted our work in accordance with OIG’s quality control standards and the
              Council of the Inspectors General on Integrity and Efficiency’s (CIGIE) “Quality Standards
              for Federal Offices of Inspector General,” which require that we conduct our work with
              integrity, objectivity, and independence. We believe that the information obtained
              provides a reasonable basis for our conclusions.

              We performed our review remotely from September 2021 through January 2022 and
              updated our work in March 2022 to reflect the return of funds from the one remaining
              school that was unresolved during the time of our review. We held an exit conference
              with OPE officials on January 13, 2022, to discuss the results of our review.




U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047                                                                                      13
              Appendix B. Higher Education Emergency Relief
                Funds Subprograms
              Table 2 lists the 10 HEERF subprograms and identifies the 8 subprograms included in our
              review. Our review did not include the Institutional Resilience and Expanded
              Postsecondary Opportunity (ALN 84.425P) and Supplemental Assistance to Institutions
              of Higher Education (ALN 84.425S) subprograms because OPE had not awarded HEERF
              funding for these subprograms as of August 2021.

              Table 2. HEERF Subprograms
                 Assistance Listing                   Subprogram Name                       Included in
               Number and Alphabetic                                                        OIG Review
                     Identifier

                      84.425E                          Student Aid Portion                       X

                      84.425F                          Institutional Portion                     X

                      84.425J              Historically Black Colleges and Universities          X

                      84.425K              Tribally Controlled Colleges and Universities         X

                      84.425L                     Minority Serving Institutions                  X

                      84.425M                  Strengthening Institutions Program                X

                      84.425N              Fund for the Improvement of Postsecondary             X
                                                     Education Formula Grant

                      84.425P                 Institutional Resilience and Expanded              -
                                                    Postsecondary Opportunity

                      84.425Q           Proprietary Institutions Grant Funds for Students        X

                      84.425S           Supplemental Assistance to Institutions of Higher        -
                                                          Education




U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047                                                                                      14
              Appendix C. Acronyms and Abbreviations
               ALN             Assistance Listing Number

               ARP             American Rescue Plan

               CARES Act       Coronavirus Aid, Relief, and Economic Security Act

               CRRSAA          Coronavirus Response and Relief Supplemental Appropriations
                               Act

               CIGIE           Council of the Inspectors General on Integrity and Efficiency

               Department      U.S. Department of Education

               ERU             Emergency Response Unit

               GAO             U.S. Government Accountability Office

               HEERF           Higher Education Emergency Relief Fund

               OIG             Office of Inspector General

               OMB             Office of Management and Budget

               OPE             Office of Postsecondary Education




U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047                                                                               15
                               OPE Comments




U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047                              16
U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047               17
U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047               18
U.S. Department of Education
Office of Inspector General
ED-OIG/F20CA0047               19


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