Exhibit 3: Instant Messages — Pietschner v. Kabbage (Document 68-3)

Summary

Document 68-3 filed 03/11/25 in Case 4:21-cv-00110-SDJ (E.D. Tex.) is Exhibit 3, a set of Instant Message exports labeled Native Messages. The messages include Rob Frohwein writing that someone sent a message to Kate and that the person says there is a glaring error in the calc, and a message from Rob Frohwein that quotes an email from a person who writes that the Kabbage online application for PPP has a mistake in how it figures the loan amount. Other messages from Kate Prince, Sam Taussig, Laura Goldberg and Nipun Goel discuss having someone call the person, and one message states that what the sender was tasked to do by SBA is not possible and that the calc gets as close as possible. The export also lists messages from Kathryn Petralia reading Loved an image.

Summary drafted by a model from the document's text below and checked by script against that text before publication. It is a navigation aid, not a reading of what the document proves. Where AI is used

Full text

Text recognized from a scanned document; may contain errors. Page 1 of 5 is not shown because the text could not be recognized reliably.

Case 4:21-cv-00110-SDJ Document 68-3 Filed 03/11/25 Page 2of5PagelD#: 596

Instant Message : Native Messages
From 10:22:40
Rob Frohwein <+14042906116>

So someone sent this to Kate. Sam - do you want to follow up with
him. Doubt he’s accurate - probably is just looking for biz.

voicemail-483.m4a

~/Library/SMS/Attachments/ba/10/10B4D76B-1597-4AAB-9E57.
2AAEF1E1034C/voicemail-483.m4a - This file type is not supported for
embedded threading. See attached child.

Instant Message : Native Messages
From 10:23:05
Kate Prince <+14049876386>

Sam he has now emailed and texted me too so | can forward the email

Instant Message : Native Messages
From 10:23:38
Rob Frohwein <+14042906116>

He says there's a glaring error in the calc

Instant Message : Native Messages
From 10:23:50
Sam Taussig <+13014129193>

Ok

Instant Message : Native Messages
From 10:24:03
Laura Goldberg <+19174880142>

Let’s have CS call

Instant Message : Native Messages
From 10:24:09
Laura Goldberg <+19174880142>

Send to me

Instant Message : Native Messages
From 10:25:02
Rob Frohwein <+14042906116>

Bottom line let’s hear what he has to say

Exhibit 3 - Page 1
Case 4:21-cv-00110-SDJ Document 68-3 Filed 03/11/25 Page 3of5PagelD#: 597

Instant Message : Native Messages
From 10:25:26
Laura Goldberg <+19174880142>

Of course

Instant Message : Native Messages
From 10:25:27
Rob Frohwein <+14042906116>

From person (in email): Bob Allard gave me your number. I am a CPA, the
Kabbage online application for PPP has a HUGE mistake in how it figures
the loan amount that is gonna get you guys in trouble. Call me at 678-
362-6547 ASAP

Instant Message : Native Messages
From 10:25:37
+17732999576

We've heard it all before...fine to listen to him but we've gone through this
with council

Instant Message : Native Messages
From 10:25:41
Kate Prince <+14049876386>

Laura I sent you email and text

Instant Message : Native Messages
From 10:25:55
Nipun Goel <+16784804635>

Yeah Laura if you can have someone reach out - def need to understand
what is. We've had a lot of commentary re: what's right / what's wrong.
But we've walked thru all of this with outside counsel.

Instant Message : Native Messages
From 10:26:03
+17732949576

What we were tasked to do by SBA is not possible and our calc gets as
close as possible

Instant Message : Native Messages
From 10:26:06
Nipun Goel <+167848049635>

Spenny beat me to the punch.

Exhibit 3 - Page 2
Case 4:21-cv-00110-SDJ

Document 68-3

Instant Message : Native Messages
From
Laura Goldberg <+19174880142>

If he is not a customer/CS isn’t right

Instant Message : Native Messages
From
+17732999576

It's not perfect but it’s what we can do at a semblance of scale

Instant Message : Native Messages
From
Laura Goldberg <+19174880142>

I can’t answer those questions - but will find someone who can

Instant Message : Native Messages
From

Rob Frohwein <+14042906116>

Filed 03/11/25

Page 4 of 5 PagelD #: 598

10:26:22

10:26:24

10:26:42

10:26:48

Screen Shot 2020-04-24 at 10.26.31 AM.jpeg

31,795

Instant Message : Native Messages
From

+17732949576

It’s also what pretty much everyone else is doing

Instant Message : Native Messages
From
Kathryn Petralia <+16785966422>

Loved an image

Instant Message : Native Messages
From

Emphasized an image

Exhibit 3 - Page 3

10:26:54

10:26:59

10:27:00
Case 4:21-cv-00110-SDJ Document 68-3 Filed 03/11/25 Page5of5PagelD#: 599

Instant Message : Native Messages
From 10:27:10
Kate Prince <+14049876386>

Emphasized an image

Instant Message : Native Messages
From 10:27:48
Nipun Goel <+16784804635>

If we're going to stick to principles of automation, this is how we
accomplish it.

Exhibit 3 - Page 4


File and source

File

gov.uscourts.txed.204031.68.3.pdf

Size

1,200,115 bytes

SHA-256

61b462a31d7da52ca083dda053e5c5bbfe865f5ca224d700ed0f2a0df6fffd1e

Our copy

gov.uscourts.txed.204031.68.3.pdf

Original

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