Customer Stories — Companies Using Mindee See Significant Improvements in Their Document Processing Operations

Summary

A Mindee customer stories listing says that companies using Mindee see significant improvements in their document processing operations. It lists up to 10 x instant processing capacity, -95 % manual data-entry time and a document turnaround time of ~1 sec. The stories named include PayFit, CarlaBella, Spendesk, Indy, Lucca and Freedz. Answers to frequently asked questions state that customers typically see accuracy rates between 85-95% out of the box.

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Customer stories

Companies using Mindee see significant improvements in their document processing operations after implementing it.

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up to 10 x

Instant processing capacity

-95 %

Manual data‑entry time

~1 sec.

Document turnaround time

Europe

HR Tech

PayFit simplifies SMB expense management with Mindee OCR

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Europe

HR Tech

CarlaBella revolutionizes business travel expense management with Mindee OCR

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Europe

FinTech

Spendesk accelerates spend Management with Mindee OCR

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Europe

FinTech

Revolutionizing receipt management with Indy

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Europe

HR Tech

PayFit + Mindee: A French tech partnership that simplifies expense management for European SMBs

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Europe

HR Tech

Lucca Transforms HR Expense Management with Mindee OCR

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Europe

Real estate

Freedz x Mindee: when bill processing becomes child’s play

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Learn more about document processing

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Developer docs

FAQ about Mindee's OCR API

Can your solution handle custom document types?

Yes, our platform can be trained on your custom document types. We offer a user-friendly interface for defining custom document types and extraction fields, and our professional services team can assist with training and optimization.

What accuracy levels can we expect?

Our customers typically see accuracy rates between 85-95% out of the box, with continuous improvement over time as the system learns from your documents. Accuracy depends on document quality, complexity, and variability.

Is integration complex, or does it require training time ?

No. Unlike traditional "On-Premise" solutions that take months to deploy, Mindee’s API-first approach allows you to go live in minutes . The complexity of document processing usually depends on whether you choose to build an infrastructure or consume an intelligent service.

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Mindee simplifies the experience by two ways :

- Zero-training time : Mindee models are pre-trained on millions of data points. Whether it’s an invoice, a receipt, or an ID card, the API already "knows" what it’s looking at. You don't need a Data Science team; you just need an API key.
- Plug-and-play : Mindee is a plug-and-play REST API. With our dedicated SDKs (Python, Java, PHP, and more), a developer can integrate full document automation into your existing software with just a few lines of code.

Can I integrate Mindee API with a business tool (ERP, CRM, etc.)?

Mindee’s API is RESTful and returns data in JSON format . XML is not returned.

To connect Mindee to your business tool you can use Mindee’s REST + JSON API via an ERP/CRM connector , HTTP steps, or webhooks. Most ERP/CRM tools integrate either through HTTP actions/nodes (low-code) or an automation platform.

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If your ERP/CRM supports inbound webhooks, you can also use Mindee webhooks to receive results on your server endpoint (recommended for heavy production usage).

How is data security ensured during transfer between the API and an ERP/CRM ?

Every interaction between your ERP/CRM and the Mindee API is protected by industry-standard TLS (Transport Layer Security) encryption . This means that data is encrypted before it leaves your server and can only be decrypted by Mindee. It prevents "Man-in-the-Middle" attacks, ensuring that even if data were intercepted,they would be unreadable.

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In addition, our legal team aligns our security protocols with global standards to ensure your integration meets strict regulatory requirements:

- GDPR Compliant : Fully aligned with European data protection regulations, ensuring the highest level of privacy for PII (Personally Identifiable Information).
- SOC2 & ISO Ready : Our infrastructure is hosted on Tier-1 providers (AWS) that maintain the highest physical and logical security certifications.
- Authentication : Access is strictly controlled via secure API Keys and environment-specific credentials, allowing your IT team to revoke access instantly if a breach is suspected on your side.

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