BlueVine’s Coronavirus COVID-19 Readiness

Summary

A BlueVine notice titled "BlueVine's Coronavirus COVID-19 Readiness" that tells customers its teams are closely monitoring the Coronavirus COVID-19 outbreak and taking precautionary measures consistent with Centers for Disease Control (CDC) guidelines. It warns that customers may experience longer than normal wait times if they contact the support team. It lists steps BlueVine says it is taking, including a cloud-based platform accessible 24/7, virtual work plans for its teams and steps to ensure continuity of its critical business processes. It points customers affected by the outbreak to its customer support team and to the Centers for Disease Control for additional information.

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BlueVine’s Coronavirus COVID-19 Readiness

At BlueVine, the health, safety, and wellbeing of you and your business are very important to us. Our teams are closely monitoring developments of the Coronavirus COVID-19 outbreak and are taking precautionary measures—consistent with the Centers for Disease Control (CDC) guidelines—to help support the ongoing health and safety of our employees and customers.

BlueVine is committed to taking care of the small business community and we want to let you know that we will continue to be here to serve you during this potentially difficult and tumultuous time.

To that end, you may experience longer than normal wait times if you contact our support team. Please be patient as we try to serve as many small businesses as possible during this uncertain time.

Here are some steps we are taking to support small businesses:

- Our BlueVine platform is reliable, cloud-based and accessible 24/7 for our employees, partners, and customers whether working from home or an office.
- Our teams have developed virtual work plans and are prepared to provide continuing support regardless of location.
- We have taken several steps to help ensure the continuity of our critical business processes and supporting infrastructures to ensure our systems remain fully accessible and operational.
- If you or your business has been affected by the Coronavirus COVID-19 outbreak and you would like to learn more about how BlueVine can support you, our customer support team is here to help you find a solution.

To learn more about products that may help you mitigate unforeseen financial events, visit the BlueVine website ( www.bluevine.com ) or call our team at (1-888-216-9619) to discuss your options.

For additional information about COVID-19 visit the Centers for Disease Control at cdc.gov .

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