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Asian Development Bank, Toward Inclusive Access to Trade Finance (2022)

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An Asian Development Bank report, Toward Inclusive Access to Trade Finance: Lessons from the Trade Finance Gaps, Growth, and Jobs Survey, published in August 2022 under Publication Stock No. TCS220354-2. Drawing on ten years of the Asian Development Bank's Trade Finance Gaps, Growth, and Jobs Survey conducted since 2012, the publication examines global trade finance trends, bank and company survey findings, default rates in trade finance instruments from 2008 to 2021, and persistent financing barriers for micro, small and medium-sized enterprises in Asia and the Pacific, including government support as of October 2020. It also evaluates digitalization in trade finance markets, public sector support and international cooperation.

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“Asian Development Bank, Toward Inclusive Access to Trade Finance (2022).” Original at www.adb.org. Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/asian-development-bank-toward-inclusive-access-to-trade-finance-2022-7b4286cbaf/, SHA-256 5f27a130a11bc9795bc04bc5a8549d84a81ca901d127597375b28b5bfa2c0433.

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  Toward Inclusive Access
  to Trade Finance
  Lessons from THE Trade Finance Gaps,
  Growth, and Jobs Survey
  AUGUST 2022




 ASIAN DEVELOPMENT BANK
 Toward Inclusive Access
 to Trade Finance
 Lessons from THE Trade Finance Gaps,
 Growth, and Jobs Survey
 AUGUST 2022




ASIAN DEVELOPMENT BANK
                      Creative Commons Attribution 3.0 IGO license (CC BY 3.0 IGO)

© 2022 Asian Development Bank
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Tel +63 2 8632 4444; Fax +63 2 8636 2444
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Some rights reserved. Published in 2022.

ISBN 978-92-9269-707-5 (print); 978-92-9269-708-2 (electronic); 978-92-9269-709-9 (ebook)
Publication Stock No. TCS220354-2
DOI: http://dx.doi.org/10.22617/TCS220354-2

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Cover design by Mike Cortes.
Contents

Tables, Figures, and Boxes                                      iv

Forewordvi

Acknowledgmentsviii

Highlightsix

I.	Introduction                                                  1
    Recent Trends in Trade and Trade Finance Gap                 1
    Importance and Benefits of Trade Finance                     4
    Knowledge Gap and Motivation for the Trade Finance Survey    5

II.	Background                                                   9
    Access to Finance for Small Firms                            9
    Trade and Supply Chain Finance Program                      11
    Trade Finance Gaps, Growth, and Jobs Survey                 13
    The Trade Finance Gap                                       16

III.	Major Findings and Insights from the Surveys               19
    Bank Survey and Trade Finance Provision                     19
    Company Survey and Firms’ Access to Finance                 22
    Digitalization30
    Role of Public Sector Support                               34
    Mitigating Knowledge Gap in Trade Finance                   36

IV.	Conclusions and Way Forward                                 37

Appendix: Questionnaires                                        41

References55




                                                                      iii
     Tables, Figures, and Boxes

     Tables
        1 Default Rates in Trade Finance Instruments, 2008–2021                                   5
        2 Share of Micro, Small, and Medium-Sized Enterprises in Southeast Asia and South Asia    9
     B3.1 Differences in Concepts                                                                17



     Figures
        1 Growth in Merchandise Trade Volume and Real GDP—World                                   1
        2 Shipping Indexes                                                                        2
        3 Trend of the Trade Finance Gap                                                          3
        4 Structure of Trade Finance by Transaction Type                                          4
        5	Government Support for Micro, Small, and Medium-Sized Enterprises                     11
           in Asia and the Pacific (as of October 2020)
        6 Number of Respondents in the Trade Finance Surveys                                     13
        7 Flow of Survey Development                                                             14
        8 Select Perception-Related Questions in the Bank Surveys                                15
        9 Survey Questions to Estimate the Trade Finance Gap                                     17
       10 Trade Finance Gap                                                                      20
       11 Banks’ Perception of Trade Finance Shortage                                            20
       12 Top Impediments to Trade Finance Provision                                             20
       13 Trade Finance Proposals and Rejections by Region, 2016                                 22
       14 Share of Rejections, by Firm Size                                                      23
       15 Why Firms’ Trade Finance Proposals Are Rejected                                        25
       16 COVID-19 Pandemic Trade Finance Support, Shortage, and Anticipated Defaults            26
       17 Behavior of Small and Medium-Sized Enterprises Toward Alternative Financing, 2021      27
       18 Survey Questions on Financial Technology and Trade Finance                             30
       19 Expected Impacts of Digitalization on Banking Business                                 31
       20 Technology-Enabled Solutions in Trade Finance                                          32
       21 Areas of Operations Where Digital Solutions Are Utilized                               33
       22 Banks’ Major Areas of Concern Regarding Technology, 2021                               34
       23	Firm’s Perceptions on How Regional and International Organizations Can Help           35
           Make Finance Affordable for Small and Medium-Sized Enterprises
       24 Three Initiatives to Build an Environment Conducive to Technology Adoption             39
     B3.1 Trade Finance Gap Estimates for Micro, Small, and Medium-Sized Enterprises             18
     B5.1 Participation by Alternative Asset Managers                                            28
     B5.2 Reasons Banks Work with Alternative Asset Managers                                     29
     B5.3 Reasons Corporates Access Private Credit                                               29


iv
                                                                          Tables, Figures, and Boxes        v




Boxes
  1 Statistics on Trade Finance                                                                        6
  2 Other Institutions Conducting Trade Finance Surveys                                                7
  3	Estimating the Trade Finance Gap for Micro, Small, and Medium-Sized Enterprises                  17
     Using Other Data Sources
  4 Regulatory Compliance Requirements—Necessary but Costly                                           21
  5 Trade Finance Activity in Private Credit Markets                                                  28
  6 International Support for Trade Finance During the COVID-19 Pandemic                              35
  7 Environmental, Social, and Governance Considerations in Trade Finance                             38
     Foreword

     International trade and participation in global value chains have underpinned growth and development in
     Asia and the Pacific for decades, backed by more open trade policies and lower tariffs, infrastructure, and
     trade facilitation and finance. Indeed, some form of trade finance, such as trade credit and insurance, has
     been used for an estimated 80% of international trade. Yet, unmet demand for trade finance—the trade
     finance gap—remains persistently large.

     That gap—which the latest Asian Development Bank (ADB) study estimates at about 10% of global
     merchandise trade—represents lost economic and development opportunity. More importantly, the trade
     finance shortage is even more acute for micro, small, and medium-sized enterprises (MSMEs), which
     comprise more than 90% of firms and the bulk of employment in developing Asia. Strengthening their
     participation in trade is thus crucial for inclusive trade and economic growth.

     As such, the trade finance ecosystem plays a key role in facilitating trade flows, and understanding it
     is important. Lacking data on the scope of trade finance, therefore, ADB and other institutions have
     conducted surveys to gauge the needs of market participants and determine the policies needed to mitigate
     this unmet demand.

     This report provides a retrospective of ADB’s Trade Finance Gaps, Growth, and Jobs Survey, conducted
     since 2012. It reviews the trends, research findings, and lessons of the past decade and discusses new
     developments, including rapid digitalization in trade and trade finance markets. Authorities should address
     and coordinate their responses to the chronic trade finance shortage in Asia and the Pacific by enhancing
     public finance and through digitalization, nonbank financing, and multilateral support for trade finance,
     digital infrastructure, and knowledge development.

     Given the dominance of MSMEs in Asia, enabling their participation in international trade would promote
     greater inclusivity in growth. But these firms usually lack the resources and collateral for qualifying for
     trade finance loans and the know-how for navigating the complex and fragmented trade finance system.
     Moreover, banks and other trade finance providers face high regulatory compliance costs.

     Digitalization, which has accelerated during the pandemic, could drive down the cost of trade and trade
     finance by simplifying the complex and redundant manual processes and reducing transaction costs.
     But it requires strong policy support for domestic reforms and international cooperation to reduce barriers,
     establish common standards, and connect isolated “digital islands” that have arisen.




vi
                                                                                                  Foreword     vii




Access to finance and expanded markets is crucial to MSME growth. Asia’s rapid digital transformation
offers a unique opportunity to create and capture new value from digital trade. However, firms need to learn
new ways of doing business and policy makers need to review and reform policy to address the challenges
and risks of digitalization, particularly those facing MSMEs.

The report identifies the specific challenges smaller firms must overcome in accessing trade finance and
makes policy recommendations to promote adoption and use of digital solutions among MSMEs. I am
confident the report will be useful to both policy makers and the private sector in achieving resilient and
sustainable recovery through inclusive and innovative trade finance.




Albert Francis Park
Chief Economist and Director General
Economic Research and Regional Cooperation Department
Asian Development Bank
       Acknowledgments

       This publication was jointly prepared by the Regional Cooperation and Integration Division (ERCI) of
       the Economic Research and Regional Cooperation Department and the Trade and Supply Chain Finance
       Program of the Asian Development Bank (ADB) with support from Technical Assistance 6668: Support for
       Forward-Looking Trade Facilitation Measures in Asia and the Pacific.

       Under the overall direction and guidance of ERCI Director Cyn-Young Park, the preparation of the
       report was led by Kijin Kim with the support of Aleli Rosario. Contributing authors include Kijin Kim,
       Ma. Concepcion Latoja, Mara Claire Tayag, Benjamin Endriga, Zemma Ardaniel, and Phillip Gerald Day.

       The authors are grateful to Albert Park, Steven Beck, and Minsoo Lee for their feedback and strong support.

       Eric Van Zant edited the manuscript. Mike Cortes created the cover design. Alvin Tubio did the layout and
       typesetting. The material was proofread by Levi Lusterio with assistance from Carol Ongchangco and Aleli
       Rosario. Support for printing and publishing the report was provided by the Printing Services Unit of ADB’s
       Corporate Services Department and by the publishing team of the Department of Communications.




viii
Highlights

Unmet demand for trade finance has been persistently large for at least a decade, suggests the
Asian Development Bank (ADB) Trade Finance Gaps, Growth, and Jobs Survey since 2012.
The survey, widely known as the Trade Finance Survey, is based on responses from banks, firms, and
export credit agencies globally. Banks are included to profile factors that hinder trade finance supply, and
companies for demand-side factors of trade finance applications and rejections. Initially estimated at
$1.6 trillion in the fourth quarter of 2012, the trade finance gap moderated to $1.4 trillion in 2014, and
rose to $1.5 trillion in 2016 and $1.7 trillion in 2020 during the coronavirus disease (COVID-19) pandemic.
This amounts to about 7%–10% of global merchandise trade during this period.

As a vital instrument in facilitating trade flows, trade finance suffers from high perceived risk despite
low default rates. ADB and the International Chamber of Commerce established the Register on Trade and
Finance in 2009 to boost knowledge about trade finance and establish a repository of information to support
the low-risk nature of trade finance. The 2010 Register on Trade and Finance report indicated that trade
finance transactions were relatively short term (averaging 80 days) with very low default rates (averaging less
than 0.5%). Even when defaults occur, recovery rates are quite high.

The surveys indicate a structural shortfall in trade finance. Despite greater assistance from national
export credit agencies and multilateral development banks, barriers to narrowing the trade finance gap still
constrain the suppliers of trade finance and the firms seeking it. Micro, small, and medium-sized enterprises,
which play a key role in employment and inclusive growth, nonetheless continue to face high rejection rates
in trade finance applications. For banks, know-your-customer (KYC) and anti-money laundering (AML)
due diligence requirements raise the costs of extending trade finance loans, especially for small borrowers.
Asia and the Pacific has the highest share of trade finance proposals and rejections globally, suggesting
significant lost opportunity for trade and development.

Costly regulatory compliance limits bank lending to small firms, while collateral and other requirements
for firms present hurdles to their borrowings. Regulatory requirements such as KYC and AML raise the
cost to banks for providing loans and cause them to reject applications or terminate correspondent banking
relationships. Basel capital requirements also limit trade finance allocation. In 2021, more than 70% of
banks considered AML/KYC requirements the biggest hindrance to trade finance and around 60% the
Basel requirements. Meanwhile, firms have difficulty fulfilling requirements for collateral, documentation,
and valid company records. In the 2021 survey, banks rejected around 44% of loan proposals from unsuitable
applications, lack of collateral, and insufficient information; and 36% of firms considered collateral a major
factor for application rejections. Because Asia and the Pacific relies on bank-intermediated finance, it is
vulnerable to such rejections; and other modes of finance such as inter-firm, nonbank, and digital trade
finance remain limited. Moreover, small companies can often lack knowledge about trade finance products.
As many firms still have only limited knowledge of traditional and nontraditional sources of finance, they
rarely seek alternative sources for financing after banks reject their proposals.



                                                                                                                  ix
x      Highlights




    Digitalization and financial technology offer huge potential to reduce transaction and information
    costs, but uptake is still limited. The 2017 survey indicated that 80% of banks expected technology
    to reduce the costs of meeting regulatory and due diligence requirements, especially small banks.
    In the 2019 survey, the majority of banks said they were enhancing readiness to service more small and
    medium-sized enterprises through technology by more efficiently processing KYC (79%), deepening their
    ability to data-map this market segment (73%), developing new products (70%), and possibly helping to
    reduce their rejection rates (46%). Yet uptake of technologies was still limited. In the 2021 survey, 56% of
    banks said they were constrained by the high cost of technology, 20% lacked expertise, and 18% had limited
    connection to and interoperability of different financing platforms. Many respondent banks did use digital
    solutions for digital filing and transmission and electronic signature platforms, while firms used them
    primarily for digital record keeping and accounting.

    A globally concerted effort is needed to enhance trade finance resources, digitalization, and
    implementation of common standards to close trade finance gaps and promote sustainable economic
    recovery. Further sector support from governments and multilateral institutions to catalyze funding for
    micro, small, and medium-sized enterprises; women entrepreneurs; and other underserved segments can
    encourage them to participate in trade and enable a business environment for private finance providers
    to extend loans. Digitalization can also reduce information asymmetry between borrowers and lenders to
    reduce the costs of information and finance provision for both parties. While most economies experience
    rapid digital transformation, disparate system developments constrain the potential for creating a seamless
    global system. International coordination is needed to achieve common standards and protocols, while
    multilateral institutions can support and enable developing economies to gain the needed infrastructure and
    know‑how. Examples of global efforts include support for the Digital Standard Initiative, the Legal Entity
    Identifier system, and legislative reforms across countries to implement the Model Laws on Electronic
    Transferable Records.
  I
Introduction


Recent Trends in Trade and Trade Finance Gap
The coronavirus disease (COVID-19) pandemic saw global trade plunge to record lows in 2020.
Trade performance across the world deteriorated during the pandemic—global trade volume contracted
5.0% in 2020, to its biggest contraction since the global financial crisis of 2009. This occurred amid
temporary export and import bans on essential medical goods and equipment and trade restrictions on
critical food supplies (Figure 1). Port closures and stricter border crossing and quarantine procedures
impeded the seamless flow of goods. Temporary supply chain disruptions due to logistics bottlenecks in
sourcing raw materials and deploying key personnel on sites exacerbated the problems.




                    Figure 1: Growth in Merchandise Trade Volume and Real GDP—World
                                                     (%)

 12
 10
  8
  6
  4
  2
  0
  –2
  –4
  –6
          2015          2016           2017           2018          2019           2020          2021           2022f         2023f

                                                     Trade                             GDP

 f = forecast, GDP = gross domestic product.
 Notes: Trade volume growth refers to the average of export and import volume growth. According to the World Trade Organization,
 their trade growth forecasts are preliminary and may be subject to revision due to uncertainty about the course of the Russian invasion
 of Ukraine.
 Sources: International Monetary Fund. World Economic Outlook April 2022 Database. https://www.imf.org/en/Publications/
 WEO/weo-database/2022/April for GDP growth; and World Trade Organization. WTO Stats. https://stats.wto.org for trade volume
 growth (accessed 9 June 2022).




                                                                                                                                           1
2      Toward Inclusive Access to Trade Finance




    Global trade recovered sharply in 2021, but is expected to ease through 2022 and 2023. Global trade
    volume grew at a record 9.9% in 2021, the combined effect of higher commodity prices, easier pandemic-
    related mobility and trade restrictions, and a strong recovery in demand due in large part to economic
    stimulus packages. As these trends are likely to moderate, global trade is expected to normalize during 2022.
    According to new forecasts in April 2022, the World Trade Organization (WTO) (2022) expects global trade
    volume to grow 3.0% in 2022 and 3.4% in 2023. The 2022 forecast was lowered from 4.7% as prospects for
    the global economy dimmed with the Russian invasion of Ukraine in February 2022.

    Lingering supply-chain bottlenecks, geopolitical tensions, and inflation could further dampen the global
    trade outlook. The unprecedented supply chain disruptions that emerged during the COVID-19 pandemic
    continue to contribute to supply shortages and rising shipping costs and freight rates have remained elevated
    (UNCTAD 2022) (Figure 2). Global supply chain pressures are also likely to persist as the Russian Federation
    continues its invasion of Ukraine, in that both economies are key global suppliers of raw materials for
    semiconductor, automobile, and electronics manufacturing (ADB 2022). Escalating geopolitical tensions
    could also raise energy and food prices further, stoking inflationary pressures.

    Trade finance markets are vulnerable during economic and financial crises. During the global financial
    crisis of 2008, 15%–20% of the drop in trade was attributable to trade finance shortages (IFC 2020).
    Banking crises hamper export growth and affect firms more severely in countries with less developed
    financial systems (Iacovone and Zavacka 2009). The effects of a trade credit collapse on exports also
    worsen as crises deepen (Siregar 2010).




                                                         Figure 2: Shipping Indexes
                                                             (Jan 2018 = 100)

     900
     800
     700
     600
     500
     400
     300
     200
     100
        0
             Jan    Apr     Jul    Oct     Jan     Apr     Jul    Oct     Jan    Apr     Jul    Oct     Jan     Apr     Jul    Oct     Jan     Apr
            2018                          2019                           2020                          2021                           2022

                                   Baltic Exchange Dry Index                    Freightos Global Container Freight Index

     Notes: The Baltic Dry Index measures shipping costs for dry bulk commodities (including coal, grain, iron ore, finished steel, and
     other metals, minerals, and similar materials). The Freightos Global Container Freight Index represents transport spot freight rates
     for a standard 40-foot, unrefrigerated container, based on rolling tariffs and related surcharges reported by freight carriers, freight
     forwarders, and shippers.
     Source: CEIC Data Company (accessed 9 June 2022).
                                                                                                              Introduction      3




The COVID-19 pandemic has led to a record high trade finance gap, that is, unmet demand.
The trade finance gap widened to an estimated $1.7 trillion in 2020, as per the latest Trade Finance Survey,
accounting for 10% of global goods trade (Kim et al. 2021a). The pandemic reduced merchandise trade
by 10% and global services trade by 19% in 2020 (over 2019), pushed up the cost of trade, and reduced
trade finance revenues (Patel 2021, African Development Bank, n.d.). Macroeconomic uncertainty also
intensified banks’ perceptions of increased default risks by its borrowers and overshadowed banks’ efforts to
maintain capital availability and credit lines for its clients, which led to higher rejection rates.

Increased economic and financial uncertainties do not bode well for the trade finance market in 2022.
Lingering market tensions fueled by geopolitics, supply chain disruptions, and inflationary pressures have
doused demand pent-up from the pandemic, and weaker global trade will bear down on exporters and
importers. In addition, tighter financing conditions are expected amid higher trade costs, including more
expensive export insurance, and as inflation erodes banks’ counterparty and country financing limits and
results in interest rate hikes. On top of existing onerous capital and regulatory requirements, heightened
risk aversion could also lead to even higher rejection rates in trade finance applications, as banks potentially
cease taking on new financing obligations. Not only would this compound existing constraints faced by
regular trade finance borrowers, but it would also make trade finance even more inaccessible to small
and medium-sized enterprises (SMEs) and women-owned enterprises. The overall result is a larger trade
finance gap.

Against this backdrop, the trade finance market will likely continue to suffer in 2022 with the gap
estimated to be at least $2 trillion. The trade finance gap has historically hovered around 7%–10% of global
merchandise export values, hitting its highest level during the pandemic in 2020. If merchandise trade
value is assumed to grow about 15% in 2022 based on the latest forecasts for global trade, and energy and
food prices (WTO 2022, World Bank 2022), maintaining a trade finance gap of 10% would result in a trade
finance gap of around $2 trillion (Figure 3). If constraints on trade finance push banks to reject more trade
finance proposals, the trade finance gap could be larger.




                                          Figure 3: Trend of the Trade Finance Gap

  2.5                                                                                                                    0.12
                                   10%                   9%                                10%               10%+
  2.0                                                                                                                    0.10
               7%                                                       8%
                                                                                                                         0.08
  1.5
                                                                                                                         0.06
  1.0
                                                                                                                         0.04
  0.5                                                                                                                    0.02
               1.4                  1.6                  1.5           1.5                 1.7                2.0+
  0.0                                                                                                                    0.00
              2014                 2015                  2016          2018               2020           2021/2022(f)

                 Trade Finance Gap ($ trillion) (left)          Trade Finance Gap share (% global merchandise exports)

  Sources: Kim et al. 2021 and authors’ estimate.
4       Toward Inclusive Access to Trade Finance




    Importance and Benefits of Trade Finance
    Trade finance is indispensable to international trade. An umbrella term for a variety of financial instruments
    that enable successful conduct of cross-border trading of goods and services, trade finance promotes
    international trade by facilitating financing and payments and mitigating risks due to information asymmetry
    (Figure 4). In 2020, the volume of trade finance transactions supported by major global banks was estimated
    to be around $9 trillion and trade loans, letters of credit, and guarantees account for 90% of trade finance
    transactions.

    Trade finance significantly impacts trade flows and its availability and access help ensure the continuity
    of international trade. A number of studies confirm the importance of access to trade finance on trade
    and economic growth. Higher trade credit stimulates firms’ output and exports (Van Biesebroeck 2014,
    Siregar 2010). Not only does trade finance correlate positively to import and export volumes, but countries
    with access to external trade finance are also able to export more (Liston and McNeil 2014). Access to trade
    finance is also essential for export orientation and internationalization of firms, especially SMEs, which expands
    their access to cross-border markets and sharpens their competitiveness (Pietrovito and Pozzolo 2019).




                                   Figure 4: Structure of Trade Finance by Transaction Type

                                                                             Financial guarantees: $0.5 trillion (5%)
                                                                             SCF payables finance: $0.5 trillion (5%)
                                                                             Loans for import/export: $3.3 trillion (37%)
                                                   By transaction type
                                                                             Performance guarantees: $1.3 trillion (14%)
               Bank-intermediated
               trade finance market                                          Import L/C: $2.7 trillion (30%)
                                                                             Export L/C: $0.8 trillion (9%)
                                                                             Documentary business: $7.7 trillion (85%)
                                                       By product            Buyer-led finance: $0.9 trillion (10%)
                                                                             Cross-border supply-side finance: $0.5 trillion (5%)

           MDB-financed: $18.0 billion                                         ECA-supported: $2.5 trillion



      ECA = export credit agencies, L/C = letter of credit, MDB = multilateral development bank, SCF = supply chain finance.
      Notes: Global merchandise trade in 2020 is $35.5 trillion. Trade finance values are based on the estimated $9-trillion value of
      transactions processed by respondents in the International Chamber of Commerce (ICC) Global Survey 2020. Documentary business
      includes traditional on- and off-balance-sheet trade finance instruments, such as letters of credit, international guarantees, and banks’
      payment obligations, which allow enterprises to cover the risks inherent in cross-border trade transactions. Buyer-led finance includes
      products that enable both buyers and suppliers to optimize their working capital for cross-border trade through programs sponsored by
      buyers such as payables financing (or reverse factoring), and dynamic discounting. Supplier-side finance includes factoring, receivables
      discounting, forfaiting, and other products that address corporate sellers’ financing needs by anticipating the liquidity resulting from
      commercial transactions.
      Sources: Authors using ADB (2020c); ADB (2021b); Berne Union (2021); European Bank for Reconstruction and Development.
      Trade Facilitation Programme: Overview. https://ebrd.com/work-with-us/trade-facilitation-programme.html (accessed 9 June 2022);
      IDB Invest. https://idbinvest.org/tffp/en/ (accessed 9 June 2022); ICC (2020); ICC (2022); International Finance Corporation.
      Global Trade Finance Program. https://www.ifc.org/wps/wcm/connect/industry_ext_content/ifc_external_corporate_site/
      financial+institutions/priorities/global+trade/gtfp (accessed 9 June 2022); McKinsey & Company, International Chamber of
      Commerce, and Fung Business Intelligence (2021); Sonbol (2021); and World Trade Organization. WTO Stats. https://timeseries.
      wto.org/ for total merchandise trade (accessed 9 June 2022).
                                                                                                                     Introduction            5




Knowledge Gap and Motivation
for the Trade Finance Survey
Despite having generally low default rates, perceptions persist about trade finance instruments
becoming suddenly risky in times of heightened uncertainty or severe global shocks (ICC 2010).
For an asset class to be consistently perceived as carrying far more risk than it actually does points to
severe knowledge gap issues which, unfortunately, unfairly impact both exporters and importers. The
consequences of these negative perceptions often snowball into deep cuts in the income, output, and
employment prospects of firms, SMEs, and women-owned firms. Disseminating information on the low-risk
nature of trade finance using a comprehensive database could reduce the gap between the perceived and
actual risk level of trade finance transactions (IFC and WTO 2019).

To expand knowledge about trade finance and establish a repository of information to support the
low‑risk nature of trade finance, ADB and the International Chamber of Commerce agreed to establish
the Register on Trade and Finance in 2009. Up until that point, evidence was limited for the claim
that trade finance was, indeed, a relatively low-risk asset class. With an aggregate throughput value of
$2.5 trillion, the Register on Trade and Finance report in 2010 indicated that trade finance transactions were
relatively short term (averaging 80 days) and that trade finance instruments also had very low default rates
(averaging less than 0.5%). During 2008–2021, default rates were 0.10% and 0.02% respectively for import
and export letters of credit, while those for export/import loans were 0.18% over the same period (Table 1).
Even when defaults occur, recovery rates are fast and quite high: 62.7% and 63.7% for import and export
letters of credit, and 62.3% for export/import loans over the same period.


                        Table 1: Default Rates in Trade Finance Instruments, 2008–2021 (%)
 Trade Finance Product                 Exposure Weighted Default Rate                 Recovery Rate                 Expected Loss

 Import letters of credit                              0.10                                62.7                          0.04
 Export letters of credit                              0.02                                63.7                          0.01
 Loans for import/export                               0.18                                62.3                          0.07
 Performance guarantee                                 0.24                                42.0                          0.00
 Supply chain finance                                  0.24                                   ...                           ...
 Export finance                                        0.62                                95.2                          0.03
 Notes: Exposure weighted default rate refers to bank-declared defaults weighted by the volume of exposure in line with Basel methodology.
 Recovery rate is the extent to which principal and accrued interest on defaulted debt can be recovered. Expected losses refer to banks’
 expected losses resulting from lending to borrowers that may default.
 Source: ICC Trade Register Dashboard, https://iccwbo.org/publication/icc-trade-register-report/ (accessed 10 May 2022).



The gap between the perception and actual risk level of the transactions is clearly one of the main
causes of the lack of trade finance. One way to reduce the “confidence” gap is to continue disseminating
information about the low risk of trade finance and to maintain a strong database supporting this.
Key trade finance institutions and market players have also started publishing trade finance statistics,
which have added depth and nuance to the body of knowledge about trade finance gaps (Box 1).
6       Toward Inclusive Access to Trade Finance




                                                   Box 1: Statistics on Trade Finance

    A single comprehensive source of cross-country trade finance data has yet to be established. However, key trade
    finance market players regularly publish trade finance statistics such as size and composition by type of transactions
    at an aggregate level. These include the Society for Worldwide Interbank Financial Telecommunication (SWIFT),
    the International Union of Credit and Investment Insurers (Berne Union), Factoring International, and the International
    Credit Insurance & Surety Association.

    SWIFT relies on documentary finance instruments such as letters of credit at a higher data frequency. Data on trade
    finance messaging traffic are available publicly and monthly for Europe, Middle East, and Africa; Americas and the UK;
    and Asia and the Pacific. As 90% of letters of credit are transmitted via SWIFT, the data present an accurate snapshot of
    documentary trade finance markets.a In the pre-pandemic period, total messages averaged 26.8 million annually from
    2016 to 2019. Gains from infrastructure upgrades significantly improved the speed, transparency, and data capabilities.
    The volume of messages increased to 28.3 million year-to-date in November 2021 from 26.8 million in the previous
    year, after it had launched SWIFT Go in July 2021, a new service that enables financial institutions to offer a seamless
    payments experience for the low-value transactions often initiated by small and medium-sized enterprises.b

    Berne Union’s trade finance statistics are based on data provided twice annually by its members, which include
    export credit agencies, private credit and political risk insurers, and multilateral institutions located in 73 economies.c
    From 2016 to 2019, Berne Union’s support for exporters has risen an average of $300 billion annually. During the
    coronavirus disease (COVID-19) pandemic in 2020, Berne Union’s export credit support rose to $2.52 trillion in new
    financing, increase of 2.4% from 2019, on the back of higher short-term export credit as export credit agencies have
    taken a more substantial role in responding to the pandemic by providing short-term liquidity and the surprisingly swift
    rebound of the trade sector.

    Factoring International is primarily engaged in factoring or accounts receivable financing of both domestic and
    international trade receivables. Its global presence in 90 economies indicates that international factoring volume
    jumped from $2.5 trillion in 2016 to $3.1 trillion in 2017 and has risen steadily since. By 2020, factoring volume topped
    $3.4 trillion.d

    The International Credit Insurance & Surety Association, which provides trade credit insurance and surety bonds to its
    members, reported an insurance exposure of €2.4 trillion in 2020, lower than the €2.6 trillion average for 2016–2019.
    Association members account for 95% of private credit insurance providers globally.e

    a
        ICC. 2016. Rethinking Trade and Finance: An ICC Private Sector Development Perspective. ICC Banking Commission.
         https://cdn.iccwbo.org/content/uploads/sites/3/2016/10/ICC-Global-Trade-and-Finance-Survey-2016.pdf.
    b
        Society for Worldwide Interbank Financial Telecommunication (SWIFT). SWIFT in Figures. https://www.swift.com/about-us/
         discover-swift/fin-traffic-figures/swift-fin-traffic-document-centre?category%5B0%5D=169561 (accessed 14 March 2022) and
         SWIFT (2022).
    c
        Berne Union. 2021. Export Credit & Investment Insurance Industry Report 2020. https://www.berneunion.org/DataReports.
    d
        FCI (Association). Industry Statistics. https://fci.nl/en/industry-statistics (accessed June 2022).
    e
        International Credit Insurance & Surety Association. 2021. ICISA-TCI-Insured Exposure 2006–2020. https://icisa.org/wp-
         content/uploads/2021/06/ICISA-TCI-Insured-Exposure-2006–2020.pdf.
    Sources: ADB staff report using ICC (2016); SWIFT in Figures; SWIFT (2022); Berne Union (2021); FCI (Association); and
    International Credit Insurance & Surety Association (2021).
                                                                                                             Introduction          7




The data pooled by the Register on Finance and Trade provided impetus to review the risk-mitigating factors
of trade financing instruments under the Basel framework. It also paved the way for more refined data
collection exercises to underscore the role of trade finance in supporting international trade transactions for
global economic recovery and growth. Riding on this objective, ADB conducted a survey on trade finance
in the last quarter of 2012 to determine the trade finance gap and its link to production and jobs. From this
exercise, the ADB Trade Finance Gaps, Growth, and Jobs Survey was born.1

Given the dearth of data on trade finance, earlier ADB Trade Finance Surveys made effort to derive
data points and establish empirical information to clarify the links between trade finance and economic
growth and employment. Analysis of survey results aimed to help policy makers, regulators, and financial
institutions better understand the role and challenges that trade finance markets face, the issues facing
exporters and importers in accessing financing, and ways policy making could alleviate financial access
problems. As the surveys continued, the focus shifted primarily to identifying global gaps in trade finance
and ways to close the gaps.

Other institutions also conduct trade finance surveys and provide additional layers of information to better
understand and better address the implications of the trade finance gap. Firm-level surveys, such as those
by the International Chamber of Commerce, the International Finance Corporation, and the African
Development Bank have addressed the absence of systematic data on trade finance and complemented
macroeconomic statistics with information on use of trade finance instruments, especially for developing
economies where such data may be more limited (Box 2).




                            Box 2: Other Institutions Conducting Trade Finance Surveys

    The International Chamber of Commerce, the International Finance Corporation, and the African Development Bank
    also conduct trade finance surveys. Common objectives among these surveys are gauging the size of the trade finance
    markets, identifying obstacles banks face in expanding operations, and determining how development finance
    institutions can help mitigate financing gaps.

    The International Chamber of Commerce trade finance survey started in 2008.a Since then, it has conducted annual
    surveys with over 250 banks in more than 90 countries, the bulk coming from financial institutions in Asia and the Pacific
    and Western Europe. For 2020, its survey covered 346 banks in 85 countries accounting for about $9 trillion in trade
    finance transactions.a It focused mainly on the impacts of the pandemic and strategies adopted by banks, and included
    the size and types of trade finance transactions, sectors, firm sizes, trade finance obstacles, digital preparedness, and
    outlook in the next 1–5 years.

    The International Finance Corporation conducts annual trade finance surveys among its partner banks to support
    its Global Trade Finance Program. In 2020, its survey covered 163 of its financial institution clients in 69 emerging
    market economies to determine the major disruptions caused by the coronavirus disease (COVID-19) crisis across
    different sectors, the strategies adopted and support needed by banks, and the outlook on trade and trade finance.b
    Its 2020 survey targeted only banks in emerging markets and focused on the operational and financial disruptions on
    banks’ clients.

                                                                                                          continued on next page



1
     From here referred to as the ADB Trade Finance Survey.
8       Toward Inclusive Access to Trade Finance




    Box 2, continued.

    Since 2013, the African Development Bank has conducted three trade finance surveys with banks within the African
    region as respondents. Its first survey highlighted the size of the financing gap and challenges faced by African financial
    institutions, while the second survey examined the challenges of small and medium-sized enterprises and commercial
    banks’ first-time trade finance clients. Its latest report took stock of the trade finance landscape in the 9 years to 2019
    and revealed that unmet demand in trade finance declined from $120 billion in 2011 to $81 billion in 2019 on account
    of the work of key players and development finance institutions.c Over the same period, however, trade finance
    participation by banks steadily decreased from 92% to 71%, while rejection rates of small and medium-sized enterprise
    trade finance applications increased from 20% to 40% during 2013–2019. Moreover, bank-intermediated trade finance
    averaged only 40% of total trade in the region, compared to 80% globally.

    Main findings in the surveys conducted by each of these organizations confirm key findings from the ADB Trade Finance
    Surveys. These include the obstacles posed by know-your-customer and anti-money laundering compliance
    requirements in expanding trade finance; the majority of rejected applications from micro, small, and medium-sized
    enterprises; the tight availability of US dollar liquidity and higher costs of short-term financing of banks due to the
    COVID-19 pandemic; and the greater use of digitalized products and processes by banks in response to the pandemic.
    These surveys also indicated that banks sought assistance from development finance institutions and governments
    during the pandemic and that receiving such assistance during normal times can help address the persistently large trade
    finance gap.

    a
        ICC. 2020. 2020 ICC Global Survey on Trade Finance: Securing Future Growth. https://iccwbo.org/publication/global-survey/.
    b
        IFC. 2021. COVID-19 and Trade Finance in Emerging Markets. Washington, DC. https://www.ifc.org/wps/wcm/connect/
         c5f0f4fe-ef39–4684-a602–37f3e53078a0/76329_Draft_03.24_11.35am.pdf?MOD=AJPERES&CVID=nxAUpKw.
    c
        African Development Bank. 2020. Trade Finance in Africa: Trends Over the Past Decade and Opportunities Ahead. https://www.
         afdb.org/en/documents/trade-finance-africa-trends-over-past-decade-and-opportunities-ahead.
    Source: ADB staff report using ICC (2020); IFC (2021); and African Development Bank (2020).
  II
Background

ADB began conducting its Trade Finance Survey in 2012. Trade finance markets have evolved since as digital
solutions have spread, especially during the COVID-19 pandemic, and export credit agencies and multilateral
institutions have increased support. Despite these developments, the global trade finance gap remains wide.
While many factors continue to restrain trade finance among banks and keep small firms from accessing it,
digitalization offers greater opportunity to address some of these problems.



Access to Finance for Small Firms
Micro, small, and medium-sized enterprises (MSMEs) drive developing Asia’s economies and their
development remains key to promoting inclusive growth in the region. On average, MSMEs account for 97%
of all enterprises and 69% of national labor forces. In Southeast Asia, 61%–89% of MSMEs are in services, many
engaged in traditional wholesale and retail trade; 72%–85% of MSMEs operate in rural areas, while absorbing
70%–84% of MSME employees in their countries (ADB 2020a). In South Asia, MSMEs accounted for an average
99.6% of all enterprises, 76.6% of the workforce, and 33.9% of each country’s gross domestic product (GDP)
(ADB 2021a).

While MSMEs employ most workers in the region, their contribution to GDP and exports shows room
for improvement. This is reflected for instance in ADB’s survey of MSMEs in Southeast Asia and South Asia.
In Southeast Asia, while 69% of employees work in MSMEs, their contribution to GDP was only about 41% in
2010–2019 (Table 2). In South Asia, MSMEs accounted for 77% of total employees but only 34% of GDP.
Moreover, MSMEs serve mostly domestic markets and do not participate in global value chains as much as
large firms. About one in five MSMEs in developing Asia was able to export, compared to more than one‑third
of large firms (ADB 2019a). Access to international markets remains a major challenge for MSMEs in the region.


  Table 2: Share of Micro, Small, and Medium-Sized Enterprises in Southeast Asia and South Asia (%)
                                                                           Southeast Asia                        South Asia

 Number of MSMEs to total enterprises                                            97.2                               99.6
 MSME employees to total employees                                               69.4                               76.6
 MSME contribution to national GDP                                               41.1                               33.9
 MSME export to total export value                                               20.4                               47.0
 GDP = gross domestic product, MSMEs = micro, small, and medium-sized enterprises.
 Note: Figures for Southeast Asia refer to 2010–2019 (2010–2018 for exports), while those for South Asia are in 2020.
 Sources: ADB 2020a, 2021a.


                                                                                                                              9
10      Toward Inclusive Access to Trade Finance




     Enhancing the participation of MSMEs in global value chains is crucial to unlocking new productivity
     and inclusive growth. The rise of value chains and e-commerce offers opportunities for MSMEs to engage in
     international trade and contribute more to economies. This can be done by directly exporting intermediate
     goods, services, or supply inputs to local or multinational firms (forward linkages), or by using imported
     inputs in their production through backward linkages. Moreover, e-commerce can add to opportunities for
     MSMEs by providing platforms for sales, marketing, payments, and financial access. Across South Asia for
     instance, textiles and ready-made garments remain a promising MSME export opportunity (ADB 2021a).

     However, MSMEs continue to face higher trade costs and are less equipped than large firms for
     managing risks. In developing Asia, an estimated 96.7 million, or 43% of formal MSMEs, have unmet
     financing needs, estimated at $2.6 trillion (ADB 2019b). Moreover, women-owned firms tend to face more
     obstacles in getting credit, and account for 50% of the MSME financing gap in the region. Key challenges to
     internationalizing MSMEs include (i) a lack of business links with large multinationals; (ii) a lack of quality,
     competitive products, and low investment in research and development; (iii) a lack of business literacy and
     capacity; (iv) weak regulatory compliance; and (v) limited access to finance (ADB 2021a).

     Getting MSMEs more access to bank credit and finance is a crucial challenge in the region. For example,
     in India, economic uncertainty during the pandemic led to weak consumer demand, making it difficult for
     MSMEs to repay loans. It is also challenging for lenders to assess the creditworthiness of MSMEs due to a
     lack of information, business records, and plans, especially in rural and remote areas. In Pakistan, commercial
     bank credit is skewed toward the public sector with less risk as many MSMEs are unregistered and cannot
     provide the documentation required for bank credit applications.

     The pandemic hit MSMEs harder, exacerbating their chronic limited access to finance. A survey of more
     than 30,000 business leaders across 50 countries found that 18% of SMEs in Asia and the Pacific had to close
     their operations from January to May 2020 (Facebook, OECD, and World Bank 2020). In ADB’s MSME
     survey in developing Asia in November 2020, these small firms reported widespread cuts in staffing and
     in working hours across all countries. The report indicated that work from home was not a good option
     for these firms, despite attempts to implement it (ADB 2020a). In the Lao People’s Democratic Republic,
     the Philippines, and Thailand, about 60% of MSMEs saw no change in employment after the outbreak,
     while the remaining 40% reduced their workforces. In Indonesia, 60% of MSMEs reduced staff during
     March and April 2020, while more than half of small firms in Indonesia and the Philippines suspended
     wages. MSMEs across the region also reported severe lack of funds to continue operations, including
     difficulty in raising working capital to survive. In Indonesia, 88% of microenterprises had no cash or savings.
     Export performance also declined. In South Asia, while MSME exports increased at a compound annual
     growth rate of 2.9% from fiscal year 2013 through 2020, MSME exports fell sharply (17.5%) as foreign
     demand declined during the COVID-19 pandemic (ADB 2021a).

     Governments responded with several measures to tide SMEs over and avoid major bankruptcies,
     keep MSMEs afloat, and defend employment. In Asia and the Pacific, debt finance was the top
     government support for MSMEs during the COVID-19 pandemic, including new lending, rapid loan
     approval, credit guarantees, and delayed repayments, followed by tax and employment support (Figure 5).
     Small businesses outside the ambit of government support relied on borrowing from close relatives,
     the most common source of financing for MSMEs. Many small firms also switched their businesses from
     personal contact modes to e-commerce, while more digitally operated MSMEs started up or expanded their
     mobile/online business strategies.
                                                                                                                        Background           11




                Figure 5: Government Support for Micro, Small, and Medium-Sized Enterprises
                                           in Asia and the Pacific
                                            (as of October 2020)




                                                                                                     Business costs              Demand




                                                                                Employment           Business         Other     Business
  Debt finance                                      Tax                         support              climate          finance   advice


  Notes: Based on the number of each policy instrument; “Debt finance” instruments include new lending, rapid approval, credit
  guarantees, delayed repayments, reduced or no interest for existing loans, and lowering capital requirements. “Tax” refers to incentives
  given to corporates and investors for tax reductions, simplified tax procedures, and expedited tax reimbursements, among others.
  “Employment support” covers subsidies related to wage, unemployment, labor training, and sick leave as well as new working schemes.
  “Business costs” are instruments that reduce costs related to the business operations such as rent, utilities, government fees, and
  compliance requirements. “Business climate” includes simplified foreign exchange arrangements, reduced import restrictions, and
  increasing threshold for bankruptcy. The “demand” instrument is a form of stimulus package that targets specific sectors such as small
  and medium-sized enterprises (SMEs) in tourism, and those that are in coronavirus disease (COVID-19)-related production, among
  others. “Other finance” includes grants and cash flow assistance for firms that have reduced operations. “Business advice” covers
  provision of vouchers for businesses to encourage SMEs to use online tools for remote working.
  Source: World Bank. Map of SME-Support Measures in Response to COVID-19. https://www.worldbank.org/en/data/
  interactive/2020/04/14/map-of-sme-support-measures-in-response-to-covid-19 (accessed 10 May 2022).




Trade and Supply Chain Finance Program
ADB established its Trade Finance Program in 2003 to fill funding gaps in trade finance, especially
for SMEs. Traditional purveyors of trade finance—the system of loans and guarantees that ensure buyers
of traded goods get the goods they pay for and sellers receive payment—are unwilling or unable to meet
demand in parts of developing Asia. That can be because of undeveloped regulatory regimes in some
countries, low ratings for countries or counterparty banks, or the risk reversal tendency of international
banks in times of crisis. The lack of trade finance limits growth and job creation and the entry of developing
country economies into the global trading system. ADB’s participation in the trade finance market means
that international banks can factor in its AAA rating and that trades which would not otherwise take place
can go ahead. The urgent need for ADB’s loans and guarantees to keep trade rolling in Asia can be seen in
the growth of the program, from a $150 million limit at inception in 2003 to $2.1 billion in 2022.
12       Toward Inclusive Access to Trade Finance




     The Supply Chain Finance Program was launched as an accompaniment to the Trade Finance Program
     in 2012. Supply chain finance is an innovative approach to financing SMEs. Traditional trade finance can
     be difficult for some SMEs because of its focus on financials and collateral. In supply chain finance financial
     institutions work with larger corporates to deliver financing to SMEs in their supply chain at reasonable rates.
     Supply chain finance provides a steadier flow of working capital, which gives SME suppliers funds to seek out
     more contracts and expand their businesses. Supply chain finance can be an important source of growth and
     job creation, particularly among SMEs.

     The two programs were merged operationally in 2020 into the Trade and Supply Chain Finance Program.
     In 2021, the program took part in more than 9,000 trade and supply chain transactions worth almost
     $8.4 billion, which included $5.5 billion in cofinancing generated from the private sector that otherwise
     would likely not have been spent. The value of the trade transactions it supported in 2021 grew 38%,
     while on the supply chain side they grew 52%. About 3,500 of those transactions directly benefited small
     and medium‑sized companies. The Trade and Supply Chain Finance Program contributed importantly to
     ADB’s COVID-19 response, including goods from vaccines and test kits to ventilators and other medical
     supplies. For example, 40% of vaccines imported in Sri Lanka came through ADB-supported transactions.
     In addition to transactions, the program developed a knowledge product it published on ADB’s website
     that maps the entire supply chain—all the companies involved—in the manufacturing process of
     34 COVID‑19‑related goods.2

     As its work in the trade and supply chain finance markets has grown rapidly, so has the need for its
     funding and capacity building efforts. Increasingly, the Trade and Supply Chain Finance Program has
     also involved itself in shaping the market and the regulatory regimes that govern it to make them more
     receptive to trade by developing countries. Those efforts engage the problem in two ways, first by helping
     developing countries and their banks improve their practices and skills so they can be accepted within the
     global system. The program works with regulators and governments as well as developing Asian banks to
     help bring their systems up to speed. Second, the program works to minimize the ways the system fails
     to accommodate developing countries and developing country banks. This work is carried out through
     capacity‑building training and education, technological innovation, and participation in international
     efforts to improve the system. One of the unintended consequences of new trade regulations, which seek
     to combat criminal activity such as money laundering, is that they can also impede trade. In response,
     the Trade and Supply Chain Finance Program is carrying out a pilot project with the United Nations
     and developing member economies to ensure that new rules minimize negative effects (Beck and
     Estrada 2021).




     2
         Asian Development Bank (ADB). Supply Chain Maps for Pandemic-Fighting Products. https://www.adb.org/multimedia/
         scf/#/ (accessed 10 May 2022).
                                                                                                                      Background       13




Trade Finance Gaps, Growth, and Jobs Survey
Birth and history
ADB’s Trade Finance Program and Economic Research and Regional Cooperation Department began
a joint study in 2012 to better understand the challenges facing MSMEs in trade finance markets and
quantify unmet demand for trade finance, known as the global trade finance gap. The Trade Finance
Gaps, Growth, and Jobs Survey is based on responses from banks, firms, and export credit agencies
globally and is the world’s leading barometer of trade finance health. Among the key findings of this survey
was a trade finance gap of $1.6 trillion, of which $425 billion was in developing Asia. Survey results also
suggested that increasing trade finance by 5% could potentially lead to a 2% increase in both output and jobs.
Results of this survey were included in the release of the 2014 ADB Trade Finance Survey. Over the years,
the Trade Finance Program has updated this study to quantify and inform policy makers and market
participants about the main drivers for this persistent trade finance gap (Beck 2013).

Since 2012, ADB has gone through seven survey cycles until 2021. For each cycle, survey questionnaires
were created for bank respondents (2013–2021), companies (2013–2021), factoring companies
(2014–2016), forfaitors (2014–2016 and 2019), and credit insurance firms (2014–2016 and 2019).
Figure 6 indicates the number of participants and variations per survey cycle. Core questions per survey
cycle gather as many responses as possible for estimating the trade finance gap; additional questions
about current issues relevant to global trade finance are also explored for inclusion. Examples of
issue-related questions asked in previous surveys which could impact the trade finance environment
and its supply include commodity price fluctuation, trade tensions, and the COVID-19 pandemic.



                         Figure 6: Number of Respondents in the Trade Finance Surveys

                                                                2016
                                    2015                                                      2017
                                                         337 banks; 791 firms
                           253 banks; 393 firms                                       515 banks; 1,336 firms



                    2014                                                                                       2019


             101 banks; 583 firms                                                                    112 banks; 336 firms



             2012/2013                                   ADB Trade                                                2021
                                                        Finance Gaps,
        106 banks; 138 firms
                                                       Growth, and Jobs                                   79 banks; 583 firms
                                                           Survey



  ADB = Asian Development Bank.
  Source: Authors’ compilation using data from DiCaprio, Beck, and Daquis (2014); DiCaprio, Beck, and Daquis (2015); DiCaprio et al.
  (2016); DiCaprio, Kim, and Beck (2017); Kim et al. (2019), and Kim et al. (2021).
14         Toward Inclusive Access to Trade Finance




     Figure 7 summarizes how the trade finance survey is processed. Various public and private institutions have
     supported the survey in designing, collecting responses, and reviewing results.3



                                                   Figure 7: Flow of Survey Development



                                        Approved survey                                        Launch and
          • Outside of the trade         questionnaire            • Survey is uploaded      monitoring of survey        • Survey data are collected,
            finance gap question,                                    online and tested.                                    cleaned, processed, and
            ADB’s TSCFP and          • Consultation with          • Survey version in      • Survey is launched on        transformed into reports.
            ERCD explore potential     survey partners and          document format is       agreed date.               • Some reports are tailored
            theme issue which will     collaborators                also made available.   • Survey monitoring            for specific partners.
            complement the           • Review, modify, and                                   to check uptake.
            questions about the        finalize survey questions                              Partner institutions are
            trade finance gap.        • Approval of survey                                    alerted in case of
                                       questionnaires                                        slow response rate from
                                                                                             target respondents.
              Initial draft of                                          Uploaded                                           Reports for sharing
             survey questions                                          online survey                                         with partners




         ERCD = Economic Research and Regional Cooperation Department, TSCFP = Trade and Supply Chain Finance Program.
         Source: Authors.




     Survey by Respondent
     ɂɂ Bank Survey
     The primary, necessary information to estimate the trade finance gap is collected through the bank
     survey.4 Responses from the bank survey are processed to profile the major reasons why banks reject
     trade finance applications and the various factors hindering trade financing. Each bank survey cycle also
     included questions to ascertain banks’ opinions about issues that could impact their trade finance activities
     (Figure 8). Perception-related surveys in 2014 to 2016 monitored banks’ views about the termination of
     correspondent banking relationships, the costs of compliance requirements, and if these influenced banks’
     attitudes toward rejection. In the 2017 and 2019 surveys, the issue of trade protectionism was raised
     alongside anticipated changes in trade finance gap over the next 2 years. On the matter of the severity of
     trade finance shortfall, some questions sought what banks think of the role of multilateral development
     banks and export credit agencies in narrowing the trade finance gap. The 2021 survey dedicated questions
     related to the pandemic and the availability of trade finance, the acceleration of available digital platforms,
     and the extent to which trade finance could boost global economic recovery.



     3
          Major collaborators include ICC Banking Commission for the bank survey; Centre for the Promotion of Imports from Developing
          Countries, International Trade Centre, Pacific Trade Invest, Central Asia Regional Economic Cooperation Program for the firm
          survey; Berne Union for the Export Credit Agencies survey; the International Trade and Forfaiting Association for the forfaitor
          survey; and Factors Chain International for the factor survey.
     4
          The latest survey questionnaires for banks and firms are presented in the Appendix.
                                                                                                                    Background          15




                      Figure 8: Select Perception-Related Questions in the Bank Surveys




                                                                                                      2021:              2021:
                                                                               2019, 2020:
    2014, 2015,                                                                                       Do you         To what extent
                       2015, 2016:        2015, 2016:       2017, 2019:            Do you
      2016:                                                                                       agree that the    do you agree that
                       Do you expect      Has your bank    To what extent      anticipate the
     Did your bank                                                                                 COVID-19          providing more
                      the compliance       declined any      do you agree     unmet demand
      terminate                                                                                   pandemic has        trade finance
                       requirements        trade finance       that trade    for trade finance
   correspondent                                                                                 accelerated/will     is required to
                         for banks in   transactions due    protectionism       support to
   relationships in                                                                               accelerate the     boost trade and
                        trade finance     to KYC/AML       could widen the      increase or
   2013 due to the                                                                                availability of   trade-led growth
                         to increase    issues from 2011     trade finance     decrease over
    increasing cost                                                                              digital channels     toward global
                        or decrease?        to present?      gap further?     the coming two
    of compliance?                                                                                   for trade          economic
                                                                                   years?
                                                                                                     finance?           recovery?




 AML = anti-money laundering, COVID-19 = coronavirus disease, KYC = know-your-customer.
 Source: Authors’ compilation using ADB Trade Finance Gaps, Growth, and Jobs Survey—bank survey questionnaires.




With technology making greater inroads in international finance, the issue of digitalization was brought
to the fore in the 2017 survey cycle. Questions included the role of technology in the operation of
respondent banks, aspects of banking operations which were using technology, whether and how digitalization
technology enabled banks to deepen their engagement of SME clients, and the reasons inhibiting digitalization
adoption by banks. Analysis of these responses provided a window to technology’s potential in helping narrow
the trade finance gap.

ɂɂ Company Survey
Information collected from company surveys shed light on the demand side of trade finance by featuring
basic firm characteristics and the amounts of trade financing applied for and rejected. Firms’ perception
of why proposals were rejected were mirrored against banks’ reasons for rejection. The gap between these
reasons provided insights into the persistence of the trade finance, the possibilities to narrow them, and
the role of multilateral development banks and international stakeholders to reduce the financing gap.
Another objective of the company survey is to monitor key finance issues which impact the firms and
determine how the dynamics between external shocks and trade finance influence firms’ operations and ability
to create jobs, improve production, and promote inclusive growth.

Successive surveys find that companies lack knowledge about trade finance products and this persistent
knowledge and information gap presents a considerable barrier to their access to finance. Companies
were also asked how they think their staff might benefit from knowing about different forms of trade financing.
16      Toward Inclusive Access to Trade Finance




     In surveys 2015 to 2017, firms were asked how an increase in trade financing might impact their operations,
     revealing potential scenarios of greater sales, output, and increasing employment if only more financing could
     be had. Firms’ behavior toward alternative sources of finance were also monitored throughout the surveys, and
     since 2016, the survey featured questions on firms’ usage of fintech and digital finance as alternative sources.
     Relatedly, the 2021 survey queried firms’ technology-usage behavior during the pandemic.

     Gender-related perspectives were also obtained from company surveys beginning in 2016, when questions
     about female ownership of firms and female employment were included. This enabled an initial (albeit rough)
     map of female-owned firms in trade finance rejections and their alternative finance‑seeking behavior.

     ɂɂ Factoring, forfaiting, and export credit insurance surveys
     Surveys for factoring, forfaiting, and export credit insurance companies from 2014 to 2017 featured the trade
     finance proposals received and rejected by these firms, the major reasons for rejecting proposals, impediments
     to financing, and respondents’ perceptions about the trade finance shortfall. In 2019, survey questions given to
     forfaiting and credit insurance companies focused on the role of technology and how it could potentially help
     forfaitors and credit insurers service more SMEs.



     The Trade Finance Gap
     No precise statistical datasets exist to indicate the aggregate global demand for financing and the gross
     amount of funding that is available for trade purposes. If comprehensive statistical data indicating the total
     demand for and supply of trade finance were available, the trade finance gap would simply be the difference
     between them. Given this shortcoming, the survey-based extrapolation estimation method is used. IFC (2017)
     is one of the few attempts to estimate the MSME “financing gap” (covering trade finance gap in scope) was
     made by using firm and country level data (Box 3).

     The trade finance gap is estimated based on the amounts of trade finance applications that banks rejected
     or did not support, using responses to questions about the total (estimated) US dollar value of trade finance
     applications received and rejected by banks in specified year(s). The trade finance gap in the survey refers to
     the amount of financing that is not available to support exporters and importers because of the inability of
     financial institutions to meet the demand for trade finance. Figure 9 shows the gap-relevant questions from the
     2021 survey.

     Estimating the 2020 trade finance gap entails (i) knowing the total (estimated) US dollar value of trade finance
     applications rejected by banks in 2020 and 2019, and (ii) applying the estimated 2020 growth rate on the
     level of the trade finance gap in the previous trade finance survey. This methodology has been in use since
     the 2019 survey. In the previous surveys, each response from the bank survey was weighted by the bank’s
     total year-end assets. This process provides a proxy value of the survey’s global coverage. A global gap value
     is then projected by dividing the gap reported by surveyed banks by its projection weight. Bank assets were
     used because they are the most accessible, complete, and available information about banks. However, the
     latest change in the methodology is a growth-rate-based extrapolation because the need to capture a gap
     trend properly increased as the waves of the survey rose and changing bank samples in each wave resulted in
     unstable aggregate level estimates.
                                                                                                                    Background           17




                        Figure 9: Survey Questions to Estimate the Trade Finance Gap


                                What was the total US dollar value of all trade finance applications—meaning all requests for trade
         Application
                                finance support from clients and non-clients—your bank received in 2020? in 2019?



                                Given the total US dollar value of all trade finance transactions your bank received in 2020 (2019),
          Rejection
                                how much did your bank reject/not support?



US = United States.
Source: 2021 ADB Trade Finance Gaps, Growth, and Jobs Survey Questionnaire—Banks.




      Box 3: Estimating the Trade Finance Gap for Micro, Small, and Medium-Sized Enterprises
                                      Using Other Data Sources

Only a few attempts exist to access the size of the micro, small, and medium-sized enterprise (MSME) (trade)
financing gap, other than the Trade Finance Gaps, Growth, and Jobs Survey of the Asian Development Bank (ADB).
For example, the International Finance Corporation introduced a new approach in estimating the unmet financing
requirement, particularly for MSMEs in developing economies.a

The financing gap refers to the difference of potential demand for financing and current available financing.
Their methodology relies on various databases and data repositories of the World Bank, International Monetary
Fund (IMF), and the Organisation for Economic Co-operation and Development (OECD), among others. It creates
a counterfactual scenario to estimate the amount of financing that MSMEs need and that banks can provide in an
improved environment. To simulate this, 10 benchmark developed countries with smooth functioning credit markets
were identified. Mean debt‑to-sales ratios for major sectors of the economy were computed from firms in these countries
using the ORBIS database. These ratios are then applied to all MSMEs in each sector to derive the potential demand.
Finance supply for MSMEs, on the other hand, is based on the Financial Access Survey of the IMF and the OECD SME
Scorecard. The table compares various facets of the ADB and International Finance Corporation (IFC) surveys.


                                         Table B3.1: Differences in Concepts
                              ADB Trade Finance Survey                                      IFC MSME Finance Gap

 Definition    Rejected bank-intermediated trade finance applications          Potential demand minus current supply financing
                                                                               (by benchmarking 10 developed countries)
 Method        Survey-based extrapolation (from bank survey)                   Estimation based on existing data sources
                                                                               (i.e., ORBIS database, FAS, etc.)
 Firms         All firms (MSMEs + large firms) involved in                     All MSMEs
               cross‑border trade
 Global Gap $1.5 trillion–$1.7 trillion [MSME: $0.6 trillion–$0.8 trillion $4.8 trillion (Micro: $0.6 trillion; SME: $4.1 trillion)
            (40%–45%)]
 Gap in Asia $0.7 trillion–$0.8 trillion (40%)                                 $2.6 trillion (53%)
 ADB = Asian Development Bank; FAS = Financial Access Survey; IFC = International Finance Corporation; MSMEs = micro, small,
 and medium-sized enterprises; SMEs = small and medium-sized enterprises.
 Sources: IFC (2017); DiCaprio, Kim, and Beck (2017); Kim et al. (2019); and Kim et al. (2021).
                                                                                                                continued on next page
18       Toward Inclusive Access to Trade Finance




     Box 3, continued.

     Given the lack of a consistent, comparable set of statistics for the trade finance gap, this exercise is to create similar
     composition and coverage of the trade finance market to allow for valid assessment. In carrying this out, we extrapolated
     the International Finance Corporation series and trimmed the ADB sample, to merit comparison. Considering that the
     IFC figures include all MSMEs regardless of the firms’ activities, we utilized the World Bank Enterprise Survey to limit
     the sample to only firms engaged in cross-border activities. Drawing on the item, “Percent of firms exporting directly
     and indirectly (at least 10% of sales)”, we applied this to derive the trade finance gap of MSMEs. To match this, the
     ADB survey was also amended by filtering the sample to MSMEs only.

     The figure shows the results of these adjustments. This activity yields similar results, when we adjust the sample space to
     have similar composition. That is, limiting the scope of the ADB Trade Finance Gaps, Growth and Jobs Survey to MSMEs
     only, and restricting the coverage of the IFC series to MSMEs with trading activities. The global trade finance gap for
     MSMEs is tallied at around $0.7 trillion.



            Figure B3.1: Trade Finance Gap Estimates for Micro, Small, and Medium-Sized Enterprises

              a. ADB (developing and advanced economies)                                    b. IFC (developing economies)




                                         Global MSME Trade                                                 Global MSME Trade
                                            Finance Gap                                                       Finance Gap



                                             $0.6 trillion–
                                                                                                                $0.7 trillion
                                             $0.8 trillion
               Global Trade                                                       Global MSME
               Finance Gap                                                        Finance Gap
          $1.5 trillion–$1.7 trillion                                              $4.8 trillion




                                              ADB Survey                                                  WB Enterprise Survey
                                        (% rejection for MSMEs)                                          (% direct/indirect export)



         ADB = Asian Development Bank; IFC = International Finance Corporation; MSMEs = micro, small, and medium-sized enterprises;
         WB = World Bank.
         Sources: Authors’ estimates using IFC (2017); DiCaprio, Kim, and Beck (2017); Kim et al. (2019); Kim et al. (2021); and
         World Bank Enterprise Survey.


     a
         IFC. 2017. MSME Finance Gap: Assessment of the Shortfalls and Opportunities in Financing Micro, Small, and Medium Enterprises
          in Emerging Markets. Washington, DC. https://openknowledge.worldbank.org/handle/10986/28881.
     Sources: ADB staff report using IFC (2017); DiCaprio, Kim, and Beck (2017); Kim et al. (2019); Kim et al. (2021); and World Bank
     Enterprise Survey.
  III
Major Findings and Insights
from the Surveys


The findings and lessons from the series of surveys provides a sound basis for policy formulation. The surveys
offer major findings, such as the persistence of trade finance gap, which tends to rise during economic crises,
the difficulties encountered by trade finance borrowers, their uptake of alternative trade finance sources, and
determinants of trade finance proposals. They also offer a glimpse into the potential of digital solutions and
fintech availability.



Bank Survey and Trade Finance Provision
Global trade finance gap values have been persistently large over the years. Initially estimated at
$1.6 trillion in the fourth quarter of 2012, the gap moderated to $1.4 trillion in 2014, rose to $1.5 trillion
in 2016, before peaking at $1.7 trillion in 2020 during the COVID-19 pandemic (Figure 10). Throughout
this period, the trade finance gap is proportional to around 7% to 10% of global merchandise trade.
The persistently large gap is also consistent with banks’ perception that the shortage in trade finance will
only increase (Figure 11).

The cost-push effect of complying with KYC and AML requirements has consistently hindered banks’
servicing of global trade finance needs. Banks identified regulatory and risk-related constraints among
the factors which consistently hinder their provision of trade finance (Figure 12). Complying with AML and
KYC provisions stands out among these factors not because they directly limit banks’ funding capabilities
but because complying with these diligence requirements is hugely time-consuming and, hence, increases
the cost of loan service provision. The complexity of complying with regulatory requirements, such as KYC
and AML procedures, increases the cost of processing loans, which can make trade finance providers very
selective of applications to approve.

Tight international guidelines and high fines imposed by authorities on noncompliance with AML/KYC
by banks have heightened the perception that while the requirements mitigate trade finance risks, they
can compound the trade finance gap and keep liquidity away from regions which need it most (Box 4).
Survey responses revealed that AML/KYC due diligence requirements were significant impediments to trade
finance provision because compliance is costly, resulting in banks declining transactions and terminating
correspondent relationships. De-risking strategies by around one-third of banks negatively impacted
importers and exporters, especially those in Asia and Africa.




                                                                                                                  19
20     Toward Inclusive Access to Trade Finance




                                                                                                   Figure 11: Banks’ Perception of
                   Figure 10: Trade Finance Gap
                                                                                                       Trade Finance Shortage
                            ($ trillion)
                                                                                                           (% of responses)

     2.0                                                                       12.0       90
                                                                         9.6              80                                             79%
                               10.0          9.7      9.4                      10.0
                                                                                          70
     1.5                                                                                                            61%    61%
                   8.6                                                          8.0       60
                                                                   7.7                             55%    53%
                                       7.4
                                                                                          50
     1.0                                                                        6.0
                                                                                          40
                                                                                4.0       30
     0.5
                                                                                          20
             1.6         1.9     1.4         1.6      1.5    1.5         1.7    2.0
                                                                                          10
     0.0                                                                        0.0         0
            2012 2013 2014 2015 2016 2018 2020                                                    2014    2015     2016    2017        2019

           Trade finance gap                            % of global merchandise
           (left)                                       exports (right)

     Source: Authors’ calculations using DiCaprio, Beck, and Daquis (2014); DiCaprio, Beck, and Daquis (2015); DiCaprio et al. (2016);
     DiCaprio, Kim, and Beck (2017); Kim et al. (2019); and Kim et al. (2021).




                                              Figure 12: Top Impediments to Trade Finance Provision

     100

      80

      60

      40

      20

       0
                         2014                         2015                     2016             2017             2019             2021

           AML/KYC                                 Basel regulatory capital           Country rating         Bank rating          Obligor rating
           requirements                            requirements

     AML = anti-money laundering, KYC = know-your-customer.
     Source: Authors’ compilation using DiCaprio, Beck, and Daquis (2014); DiCaprio, Beck, and Daquis (2015); DiCaprio et al. (2016);
     DiCaprio, Kim, and Beck (2017); Kim et al. (2019); and Kim et al. (2021).
                                                                                Major Findings and Insights from the Surveys                     21




                        Box 4: Regulatory Compliance Requirements—Necessary but Costly

 The complex and highly distributed nature of trade finance has exposed it to fraud and illicit money laundering activities.
 These illegal activities using the trade finance platforms are part of the umbrella term “trade-based money laundering.”a
 According to a survey conducted by the International Chamber of Commerce in 2015, around 20% of responding banks
 saw an increase in trade finance related fraud. As regulators responded by introducing more stringent compliance
 requirements and imposing heavy fines on offenders, banks have been fined billions of dollars for these compliance
 transgressions (Hu 2016).b

 Higher costs resulting from regulatory compliance have also caused banks to terminate corresponding banking
 relationships (also known as de-risking) and decline transactions, affecting at least 40% of surveyed banks in 2014 and
 2015 (DiCaprio et al. 2014, 2015). Cuts made in low-income regions to were so sharp to the point some economies
 in these regions have practically been excluded from international financial networks.c This has brought serious
 consequence when it comes to the exchange of goods and services and may have even compromised the economic
 development of affected low-income economies (Arcand 2016).d

 a
     “Trade-based money laundering” covers a broad spectrum of financial and other services, including those financial services referred
      to as trade finance, but also transactional activities across current and deposit accounts, payments, etc., which are not in the purview
      of trade finance operations of financial institutions (ICC and BAFT 2019).
 b
     Hu, C. 2016. De-risking and its Implications on Trade and Finance in Asia Pacific. The Asian Banker. 3 October.
      https://www.theasianbanker.com/updates-and-articles/de-risking-and-its-implications-on-trade-finance-in-asia-pacific.
 c
     Trade finance instruments, intermediated by commercial banks, are premised on an existing credit relationship between
      counterparty banks. International banks, which are, for example, required to “confirm” the future payment to the exporter, take on
      the reimbursement risk related to local emerging market banks. Thus, for goods to be shipped, a confirming bank must be willing to
      take the payment risk of the local bank. This may not be possible if the trade finance transaction causes that international confirming
      bank to exceed its client or country exposure limits (IFC and WTO 2019).
 d
     Arcand, J. 2016. Options for Trade, Finance and Development: Getting the Institutions Right. E15 Expert Group on Trade, Finance
      and Development – Policy Options Paper. E15 Initiative. International Centre for Trade and Sustainable Development and World
      Economic Forum, Geneva. https://www3.weforum.org/docs/E15/WEF_Finance_Development_report_2015_1401.pdf.
 Sources: Author and ADB staff report using Arcand (2016); DiCaprio, Beck, and Daquis (2014, 2015); Hu (2016); IFC and WTO
 (2019); and Wolfsberg Group, ICC, and BAFT (2019).




Basel requirements, on the other hand, mandate banks to hold more capital on their balance sheets,
which induce banks to lend selectively and only to highest-rated borrowers (Clark 2017). Differences in
risk weighting also tilt financing away from emerging markets and low-income economies. Organisation for
Economic Co-operation and Development economies are assigned a 20% risk-weighting, while weights for
developing economies are higher and could be as much as 150%. This makes banks much more likely to lend
to larger corporations in developed economies than to SMEs in emerging markets.

The uncertainty of the COVID-19 crisis could affect the flow of economic activity and financing in the
medium term. A 2020 report by the International Chamber of Commerce has indicated that 70% of banks
see traditional trade finance among its priority areas of development, alongside digital trade and online
platforms, and supply chain financing. Yet, even with these pockets of opportunities, at least half of banks
surveyed in 2021 were concerned that future growth will be hindered by usual suspects—capital regulatory
and compliance requirements. These pernicious constraints not only affect banks’ financing provision
capabilities, but also influence banks’ willingness or reluctance to lend to different client segments.
22      Toward Inclusive Access to Trade Finance




                           Figure 13: Trade Finance Proposals and Rejections by Region, 2016




                                                                  14%      24%
                                                                   MENA/SSA
                                        A. Asia                                                      A. Asia
                                             D. Asia              40%      34%                           D. Asia
                                                                Asia and the Pacific                           India
                                                   India
                             Proposed                              9%      18%                  Rejected        PRC
                                                   PRC          Russian Federation
                                                                      & CIS
                                                                                                           Pacific
                                         Pacific                  14%       9%
                                                                     Americas

                                                                  23%      15%
                                                                      Europe




      A. Asia = Advanced Asia (Hong Kong, China; Japan; the Republic of Korea; and Singapore); CIS = Commonwealth of Independent
      States; D. Asia = Developing Asia excluding the PRC and India; MENA = Middle East and North Africa; PRC = People’s Republic of
      China; SSA = Sub-Saharan Africa.
      Source: DiCaprio et al. (2016).




     Asia and the Pacific is a key player in the global trade finance market, but its reliance on
     bank‑intermediated finance leaves firms in the region vulnerable to trade finance rejections.
     Traders from the region account for the highest rates of both proposals and rejections—in 2016, for
     instance, the region accounted for 40% of global proposals and a rejection rate of 34% (Figure 13).
     Relative to their European counterparts, firms in Asia and the Pacific lag in accessing inter-firm, nonbank,
     and digital trade finance channels and rely mostly, instead, on bank-supplied trade finance services
     (Narain 2015). Accessing innovative nonbank channels has yet to be a standard recourse for cross-border
     trading firms in Asia and the Pacific. This makes the trade finance gap and the generally limited access
     to finance among the primary barriers to business growth in the region. Dominance by banks in financial
     intermediation suggests that financial markets in Asia have more than enough wiggle room to let more
     nonbank entities enter the financial industry and for regulators to permit nonbank credit providers to provide
     adequate and timely financial services to more geographies and client segments.



     Company Survey and Firms’ Access to Finance
     Global shocks such as the global financial crisis, rising protectionism, the pandemic, and war impact
     most economic activities and access to trade finance, especially for MSMEs, business firms integral to
     developing Asia’s business landscape. One objective of the company survey was to monitor key finance
     issues which impact the firms and determine how the dynamics between external shocks and trade finance
     influence firms’ operations and ability to create jobs, improve production, and promote inclusive growth.
                                                                              Major Findings and Insights from the Surveys        23




Persistent Gaps in Access to Trade Finance
Successfully accessing trade finance remains a staple constraint of SMEs. The survey results suggest that
SMEs generally show higher share of total rejections relative to share of total proposals, which implies that
SMEs have to face higher rejection rates (Figure 14). This may suggest systemic stubbornness on the part
of both banks and SMEs: to mitigate risk on SME borrowers, banks generally tend to subject smaller firms to
requirements such as high loan collaterals and third-party guarantees, which add another layer of barrier to
accessing finance. In economies tagged as high loan default markets, banks may charge very high interest
rates on top of collateral conditions, crowding out smaller trading firms which might not have the resources
to operate at scale, furthering the trade finance divide. This difficult access to finance—coupled with limited
access to market and entrepreneurial networks—lowers the economic participation of SMEs and restrains its
capacity to grow, create more jobs, and contribute to the achievement of Sustainable Development Goals.
To break this cycle of stringent collateral requirements from firms that could hardly comply, banks should
evolve more innovative credit-scoring and evaluation techniques by exploring alternative data points to be
used as indicators of smaller firms’ financial activities and viability (Iskenderian 2017).




                                          Figure 14: Share of Rejections, by Firm Size

                                   a. Proposals                                                    b. Rejections
    60%                             54%                                                                    52%
    50%               48%
                                           39%                                                       42%              40%
    40%
    30%                                                                               26%
               23%                                        23%                                                               22%
                                                                               19%
    20%
                                                                 12%
    10%
     0%
             Multinationals     Large corporations          SMEs              Multinationals     Large corporations     SMEs
                                   and mid-cap                                                      and mid-cap

                                                                2016           2020

    mid-cap = mid-capitalization, SMEs = small and medium-sized enterprises.
    Source: Authors’ compilation using DiCaprio et al. (2016), Kim et al. (2019), and Kim et al. (2021).




The gender divide in financial access remains less favorable to women-owned firms. The International
Finance Corporation (IFC) estimates that a $300 billion gap in financing exists for formal, women‑owned
small businesses, and more than 70% of women-owned SMEs have inadequate or no access to financial
services.5 Women-owned businesses account for 23% of MSMEs and 32% of the MSME finance gap.6


5
     IFC. Bridging the Gender Gap in Access to Finance. https://www.ifc.org/wps/wcm/connect/news_ext_content/ifc_external_
     corporate_site/news+and+events/news/bridging+the+gender+gap+in+access+to+finance (accessed 14 March 2022).
6
     SME Finance Forum. https://www.smefinanceforum.org/data-sites/msme-finance-gap (accessed 10 May 2022).
24       Toward Inclusive Access to Trade Finance




     A study of women-owned SMEs in Cambodia, Indonesia, the Philippines, and Viet Nam found that
     79%–97% are unserved, underserved or choose not to access formal financing (Women’s World Banking
     2015). This difficulty in accessing finance could be related to the characteristics of firms that women
     own and operate rather than women’s ownership per se. Women-owned business tend to concentrate in
     operating smaller and informal firms where establishing strong financials and formal creditworthiness can
     be challenging (IFC 2011; DiCaprio, Kim, and Beck 2017). As such, women-led firms are also likely to
     face higher rejection rates and therefore greater financing gaps than businesses led by well‑represented
     groups (Kim et al. 2021). ADB trade finance surveys in 2017 and 2019 reveal related results—that is,
     woman‑owned firms faced higher rejection rates than male-owned firms (DiCaprio, Kim, and Beck 2017;
     Kim et al. 2019).7 Women-owned firms also have to struggle more to earn revenues, earning just $0.3 for
     every dollar earned by a privately held company (Fallon 2020).

     Lack of funding and skewed access to finance worsened during the pandemic when balance sheets
     weakened—female-owned businesses tend to have lower capital reserves when income stream is low
     and uneven—and aggravated the challenge of coming up with collateral deposits required by banks
     (EU Business School 2021, Kim et al. 2021). An analysis of firm-level data during the COVID-19 crisis
     revealed that women-owned firms displayed deeper financial distress than male-owned firms and were more
     than twice as likely to have their loan applications rejected than male-owned firms (Hyland et al. 2021).
     In the face of restrictive access to bank-supplied finance, woman-led firms are also twice as likely to turn
     to informal financial providers, which impose higher interest on loans but are considered more flexible loan
     sources than banks (DiCaprio et al. 2016; Women’s World Banking 2015).

     Overall, attracting, retaining, and promoting more women in the global financial system is important to
     closing the gap (Kim et al. 2021). Advancing practical gender- and diversity-inclusive financial access
     policies could lessen challenges faced by entrepreneurs from underrepresented groups by making trade
     finance support more accessible to women-owned businesses.

     Perceptions About Rejections
     Firms are aware that failure to fulfill standard banking requirements is the main cause of rejection by
     banks. Analysis of ADB Trade Finance Survey responses indicates that collateral, documentation, and valid
     company records comprise the holy trinity of bank requirements for which failure to comply would result
     in the rejection of a loan proposal. In the 2021 survey, for instance, banks rejected around 44% of loan
     proposals because the application was totally unsuitable to support, did not have enough collateral, and had
     insufficient information (Figure 15, panel a). Collateral requirements are onerous for businesses and around
     36% of firms believe this requirement to be the tipping point of rejected loan applications (Figure 15, panel b).
     Smaller firms are at a disadvantage at the outset because they are perceived to have limited collateral which
     makes banks cautious to lend, especially in developing economies where legal systems backing property
     registry and enforcement of property rights are likely to be weak.




     7
         In the 2017 ADB Trade Finance Survey, women-owned firms were 2.5 times more likely to have 100% of their proposals rejected
         by banks than male-owned firms. In the 2019 ADB Trade Finance Survey, proposals from women-owned firms were 44%
         compared to 38% for male-owned firms.
                                                                            Major Findings and Insights from the Surveys              25




                           Figure 15: Why Firms’ Trade Finance Proposals Are Rejected

               a. Reasons for Rejection by Banks                                b. Firms’ Perception on Reasons for Rejection


     Application was completely                                                 Insufficient collateral
                                                               19%                                                              36%
          unsuitable for support                                                   and/or guarantee


              Application lacked                                            The bank’s interest rates
                                                         15%                                                            18%
             additional collateral                                             or fees were too high

    COVID-19-related concerns                                            No previous transactions or
     affecting banks, companies,                  11%                    lack of business relationship                  17%
                     or countries                                            with financial institution

       Application raised serious
                                                  10%                My country has “high risk” rating            11%
                  KYC concerns


   Application was not profitable                                              Inability to fulfill all
                                                  10%                                                            10%
              enough to process                                        documentation requirements

          Application was poorly
                                                                           Insufficient credit and/or
   presented and had insufficient            8%                                                                  8%
                                                                                performance history
                     information

   Application was not profitable
    to process due to regulatory             8%                             AML/KYC requirements            0%
              capital constraints

                                                                                                          0 5 10 15 20 25 30 35 40
                  Other reasons                                19%
                                                                                                                        %

                                     0   5   10     15     20
                                             %

 AML = anti-money laundering, KYC = know-your-customer.
 Source: Authors’ calculations using data from the 2021 ADB Trade Finance Gaps, Growth, and Jobs Survey—Bank and Company Surveys.




The time and effort to process applications and provide advisory support to SME clients reinforce the
perception that SME loan transactions are high-cost transactions. Compared to bigger firms for which
due diligence and disclosure are common, SMEs tend to report only the minimum information required
by banks. This opacity aggravates systemic information gaps between banks and SMEs, reinforcing bank
perceptions that SMEs are high cost-to-serve clients while inadvertently eroding opportunities for SMEs to
display capacity and willingness to pay. In times of crises such as the COVID-19 pandemic, when formal
lending sources could be overly cautious to lend, available financing could come at a cost so high it would
discourage businesses to borrow, especially SMEs. In the 2021 ADB Trade Finance Survey, 73% of banks
neither reduced capital availability nor reduced limits to support trade, and 58% of banks did not reduce
funds for SMEs (Figure 16). Yet, the pandemic heightened macroeconomic uncertainties, which intensified
banks’ perceptions of increased default risk, resulting in higher rejection rates—40% of SMEs applications
were rejected.
26      Toward Inclusive Access to Trade Finance




           Figure 16: COVID-19 Pandemic Trade Finance Support, Shortage, and Anticipated Defaults
                                              (% of responses)

                             Did you reduce capital availability to support trade?    14%                     79%                    7%


                                 Did you reduce limits available to support trade?        27%                       73%


                Did the pandemic worsen the shortage of trade finance support?                    57%                     36%        7%


       Do you anticipate an increase in trade finance defaults due to COVID-19?                 50%                       49%        1%

                                                                                     0%     20%         40%     60%         80%   100%

                                                       Yes            No              Don’t know

      COVID-19 = coronavirus disease.
      Source: Kim et al. 2021.




     Many SMEs lack knowledge about the common required practice of information disclosure, consequently
     impacting their behavior when transacting with lending institutions. Rather than viewing disclosure as a
     form of market discipline toward competitiveness, many small firms consider it tantamount to surrendering
     business independence. SMEs used to making quick business decisions might have limited appreciation
     for the premium banks put on KYC processes and the time banks require to assess and evaluate trade
     finance applications—less than 1% of firms cited KYC as a potential reason behind trade finance rejections
     (Figure 15, panel b). Firms which find banks’ application processes lengthy and bureaucratic could lose
     interest in accessing formal finance.

     Alternative Financing Including Fintech Platforms
     Firms with rejected trade finance applications face limited success in accessing alternative finance.
     Limited knowledge of both traditional and nontraditional sources of finance may be behind the high
     proportion of companies which reported not seeking alternative sources of finance—in the 2016 survey,
     70% of respondents were unfamiliar with any type of trade finance; in 2017, 53% of rejected firms did not
     bother to look for alternative sources (DiCaprio et al. 2016; DiCaprio, Beck, and Kim 2017). Smaller firms
     with rejected proposals tend to rely on internal sources and informal financial providers, reinforcing the
     underserved status of this market segment. In the 2019 survey, among SMEs initially rejected and that sought
     alternative sources, 47% were unable to find anything suitable. In the 2021 survey, among SMEs which sought
     alternative financing, 39% resorted to using their own funds while a slightly higher percentage (17%) resorted
     to informal financing rather than formal financing alternatives (14%) (Figure 17, panel a). Around 18% of
     rejected small firms were unable to find anything appropriate. Among firms that used formal financing
     alternatives, the uptake of digital finance remains negligible (1.0%). Firms which sought informal finance
     resorted mostly to business partners or family members and relatives before seeking out other informal
     sources (Figure 17, panel b).
                                                                                    Major Findings and Insights from the Surveys                 27




   Figure 17: Behavior of Small and Medium-Sized Enterprises Toward Alternative Financing, 2021

                                                a. Alternative Financing Sources Sought


                      Used own funds or retained earnings                                                                            39%

           Unable to find appropriate financing alternative                                        18%

                        Used informal financing successfully                                     17%

             Used formal alternative financing successfully                                14%

                         Did not look for alternative sources                  5%

  Found formal alternative financing but opted not to use it              3%

           Found informal financing but opted not to use it           2%

               Found digital finance but opted not to use it         1%

                            Used digital finance successfully        1%

                                                                0%        5%        10%   15%     20%        25%    30%   35%    40%       45%


                                                   b. Informal Financing Sources Sought

  35%             32%
  30%

  25%                                        23%
                                                                           19%                         18%
  20%

  15%
                                                                                                                                9%
  10%

   5%

   0%
           Business partners           Family members                Moneylenders               Informal savings      Diaspora associations,
                                         and relatives                                          and credit groups     friends, and neighbors

 Sources: Authors using data from 2021 ADB Trade Finance Survey.




Increased regulation of banks and emerging technology solutions in financial services will likely push
small businesses to seek other ways of raising capital and accessing credit. During the recovery from
COVID-19, banks are especially likely to focus on restructuring bad debts and portfolios rather than
extending new credit. This may further constrain credit in affected sectors such as tourism and retail.
Fintech companies and informal credit providers may be able to offer more flexible products for borrowers
and better returns for investors than bank deposit rates. Financial regulators should consider appropriate
regulatory frameworks for fintech and informal credit markets by putting consumer protection at the top of
policy priority but avoid stifling innovation.
28      Toward Inclusive Access to Trade Finance




     Trade finance has also been increasingly attracting private credit participation due to low default rates
     and the short tenor of trade finance instruments. A survey by Simmons and Simmons (2021) based on
     a global sample of 151 banks, corporates, and alternative asset managers revealed that about half of the
     respondents have direct exposure to trade finance, while 47% indicated having both direct and indirect
     exposure (Box 5). Alternative asset managers with exposure to trade finance assets also noted increasing
     likelihood of obtaining higher returns for their investors. These include pension funds, insurance, and hedge
     funds that have invested in trade finance assets, while regulatory capital requirements have motivated banks
     to securitize portfolios of trade finance to add to capital for additional lending.




                                  Box 5: Trade Finance Activity in Private Credit Markets

      Private credit assets under management nearly tripled from $275 billion in 2009 to more than $800 billion in 2019
      (Ellwood-Russell and Sung 2020).a This is due to bank retrenchment, borrower demand for tailored finance solutions,
      and investor appetite for differentiated returns since the global financial crisis. Although private credit growth is more
      prevalent in the United States and United Kingdom, private credit assets under management in Asia and the Pacific
      grew nearly fivefold from $12.4 billion to about $57 billion in 2019, but the region’s share of the private credit market is
      around 7%.

      Alternative asset managers participate indirectly or directly in trade finance markets. In indirect participation, the most
      common, the arranging bank sells participation in a trade finance loan to the alternative asset manager, which passively
      holds the exposure to maturity (Figure B5.1, panel a). The alternative asset manager still performs due diligence with
      a record of commodities, countries, exporters, and importers, effectively acting as “lender of record” with a direct
      relationship with the borrower rather than entering a “sub-participation” agreement (Cambridge Associates 2018).
      Alternative asset managers specializing in trade finance may also directly originate, underwrite, and manage their own
      trade finance loans (Figure B5.1, panel b). This requires them to evaluate borrowers and commodities, while having the
      requisite infrastructure to collect and review documents, track shipments, and secure payments. This will often have
      higher interest rates but more flexible financing terms and faster execution for borrowers.



                                Figure B5.1: Participation by Alternative Asset Managers

                                 a. Indirect Participation                                    b. Direct Participation


                       Traditional lenders            AAM structured                             AAM structured
                                                     trade finance fund                         trade finance fund


                     Trade finance loan book
                                                                                             Trade finance loan book

                                 Syndicated




                           Borrowers                                                                Borrowers


        AAM = alternative asset manager.
        Source: Chaturvedi (2018).
                                                                                                                continued on next page
                                                                           Major Findings and Insights from the Surveys                  29




Box 5, continued.

The survey in Simmons and Simmons (2021) finds that banks partner with alternative asset managers in order to
mitigate risk, lessen financial strain (both 67% of respondent banks), and gain from the ability of alternative asset
managers to enter regions where banks found it difficult to enter (53%) (Figure B5.2). Alternative asset managers also
benefit from banks’ established relationships with trade finance borrowers, while also potentially offering borrowers
lower interest rates by partnering with banks rather than acting on their own. Alternative asset managers in effect can
benefit from the origination loan capabilities of banks. Moreover, 48% of corporates note that their inability to gain bank
funding was the main reason for choosing to access private credit (Figure B5.3). Firms also benefit from alternative asset
managers’ faster decision-making and execution times and greater flexibility.



       Figure B5.2: Reasons Banks Work with                               Figure B5.3: Reasons Corporates Access
            Alternative Asset Managers                                                   Private Credit
                  (% of responses)                                                      (% of responses)

                   Reasons for Rejection by Banks                              Firms’ Perception on Reasons for Rejection


     AAMs help banks mitigate risk
                                                        67%             AAMs have faster execution times                      48%
                by taking first loss

             AAMs remove some of
         the strain from commodity                      67%             Banks will not give access to funds                   48%
                 trade finance banks

       AAMs can enter regions that
                                                     53%                    AAMs offer bespoke financing                  43%
        banks find difficult to enter


        AAMs operate quicker and
                                              27%                                     Strong relationships               38%
             with more flexibility


            AAMs can act as buffer                                              Too much regulatory and
                                            20%                                                                         33%
             for the work of banks                                            compliance requirements ...


                                                                           AAMs offer attractive products         14%



    AAM = alternative asset manager.
    Source: Simmons and Simmons (2021).


a
    Private credit is an umbrella term for lending by nonbanks, referring usually to regulated asset management firms such as pension
     funds, insurance companies, hedge funds, and others that pool investor money into funds used to finance businesses (Simmons and
     Simmons 2021).
Sources: ADB staff report using Chaturvedi (2018) and Simmons and Simmons (2021).
30       Toward Inclusive Access to Trade Finance




     Digitalization
     Digitalization has great potential to help overcome trade finance issues. Beginning in 2017, the ADB
     Trade Finance Surveys have included questions on technology to determine banks’ perception of its impact
     on banking operations, banks’ attitudes to enhancing digitalization and how they think technology would
     help them better engage their SME clients (Figure 18). Survey results in 2017 indicated that 80% of banks
     expect technology to reduce the costs associated with regulatory requirements and due diligence, especially
     for small banks (Figure 19, panel a). The majority of banks reported gearing up to service more SMEs
     through technology in the 2019 survey—by more efficiently processing KYC (79%), deepening their ability
     to data-map this market segment (73%), developing new products (70%), and possibly helping to reduce
     their rejection rates (46%) (Figure 19, panel b). A similar pattern in the shares of responses to all areas of
     technology‑driven improvement was captured in the 2021 survey.

     Considerable knowledge gap persists about fintech and trade finance. Many firms lack knowledge
     about trade finance and during the early survey cycles when around 78% of companies reported that
     they would benefit from greater financial education (DiCaprio, Beck, and Daquis 2014). In the case of
     nontraditional products such as factoring, forfaiting, and supply chain finance, less than 40% of companies
     report familiarity with these instruments. Even within traditional bank products, companies reported limited
     familiarity with relatively established products such as credit insurance. Although invoice financing is
     relatively well‑known and used, at least half of responding firms are unaware of alternate tech-related ways
     of obtaining trade finance.




                        Figure 18: Survey Questions on Financial Technology and Trade Finance


                       • To what extent do you agree/disagree that financial technology will impact your bank’s ability
           2017          to do more transactions, i.e., enhance risk assessment of smaller clients; reduce cost of due diligence;
                         and facilitate KYC checks?



                       • To what extent do you agree/disagree that technology such as fintech and digitalization will enhance
                         your bank’s engagement with SMEs?
           2019        • Is your bank gearing up to service more SMEs through technology?
                       • Please rank from strongest (1) to weakest (4 or 5) reason why your bank is not positioning to maximize
                         potential to service more SMEs through technology.



                       • Since the pandemic, how has your bank enhanced digitalization or enhanced plans to digitize operations?
           2021        • To what extent do you agree/disagree that technology such as fintech and digitalization will enhance
                         your bank’s engagement with SMEs?



       KYC = know-your-customer, SMEs = small and medium-sized enterprises.
       Source: ADB Trade Finance Gaps, Growth, and Jobs Survey—Banks.
                                                                               Major Findings and Insights from the Surveys                31




                      Figure 19: Expected Impacts of Digitalization on Banking Business (%)

                                            a. On Bank Processes by Bank Asset Size, 2017

  90

  80

  70
                        28%
                                                            28%
  60
                                                                                                21%                        Small
  50
                        17%                                                                                                Medium-sized
  40                                                        17%
                                                                                                15%
                                                                                                                           Large
  30

  20                    36%                                 33%                                 31%
  10

    0
               Facilitates KYC checks                 Reduces costs of             Enhances ability to assess risk
                                                       due diligence                     of small clients


                                                      b. On Engagement with SMEs


                Deepen data-mapping for SMEs

          Develop easier, cheaper, quicker KYC                                                                             2020

                Develop new products for SMEs                                                                              2019

  Reduce rejection rate of proposals from SMEs

                                                  0           20           40           60            80             100

  KYC = know-your-customer, SMEs = small and medium-sized enterprises.
  Notes: Values refer to agree and strongly agree responses as percentage of total responses. Large banks are those whose assets in 2016
  are higher than $50 billion, medium-sized between $10 billion and $50 billion, and small less than $10 billion.
  Sources: DiCaprio et al. (2017); Kim et al. (2019); and Kim et al. (2021).




Adopting technology-driven processes can make trade finance more accessible, inclusive, and useful
in narrowing the trade finance gap. A legacy of traditional trade finance is that most processes are
still largely paper-based, meaning all information is locked on paper. Normally, banks only capture around
40–50 key pieces of information from paper documents for screening, leaving a lot of unchecked information
(De Jong 2018). Rapid developments in technology hold immense potential to transform cumbersome
and time‑consuming trade finance processes (Figure 20). Technology solutions enabling automated
document/data-checking and validation plus critical compliance and trade-based money laundering checks
can facilitate KYC procedures in less time. Electronic trade documents provide increased end-to-end
visibility and reduce the risk of fraud. Banks are exploring the use of distributed‑ledger technology to replace
paper invoices and create a common platform to identify transactions already financed by other banks.
32       Toward Inclusive Access to Trade Finance




                                              Figure 20: Technology-Enabled Solutions in Trade Finance

                                                                                                               Issue letter of credit
                                                                                                         3
                                                                            Release shipping document
                        BANK
                                Confirming Bank                                                          14                                                         Issuing Bank               $
                                                                                                               Arrange payment
                                                                                                         17
                                   Present
                                                            Confirm
                                  shipping                                                                                                           Request              Release
          Arrange                                       letter of credit      Blockchain-based
                  13             documents 12      4     and advise its                               AI and ML              Big data                to issue        2    shipping 15         16 Payment
          payment                                                                 platform
                                 (e.g., bill of                                                                                                  letter of credit        document
                                                            receipt
                                   lading)
                                                                                                  Sales agreement
                                   Exporter                                                               1                                                               Importer
                                                                           E-commerce      Cloud-based invoicing solutions       Intelligent OCR
                          5    Ship goods                                                                                                                                      17 Goods released


                                                                                                     Shipper
                                               Pre-
                    Freight                  Freight                        Export                                                                                           Import
                                     6      shipment           8                          11                                               12
                   forwarder                forwarder                      terminal                                                                                         terminal
                                            inspector

                                                                                         Internet of Things and
                    7              10                      9                            Global Positioning System                           13
                                                                                                                                                                                         14
                Insurer

                               Document                  Export                                                                          Import                            Document
                                                                       Single window                                Single window
                                courier                 customs                                                                         customs                             courier
                                                                                                                                                                                          E-documents
          Electronic bills
             of lading



                                                                                                                                                                                Physical shipment of goods
                                                                                                                    Participant            Technology                           Payment
                                                                                                                                                                                Transfer of documents



       AI = artificial intelligence, ML = machine learning, OCR = optical character recognition.
       Source: ADB 2019b.




     The greater likelihood of women-owned firms using fintech platforms could boost opportunities for
     leveraging technology-enabled financial solutions. Fintech platforms have been reconfiguring credit
     assessment solutions that depart from the traditional collateral-based requirements of banks. By including
     characteristics of women-owned firms and tailoring collateral requirements to include movable assets, which
     many women firm-owners possess, fintech platforms are helping clear the path to reduced financial access
     barriers among women-owned businesses (DiCaprio, Yao, and Simms 2017). Normalizing gender‑blind
     credit assessment practices, which are increasingly common in fintech, can help increase the probability that
     women‑owned firms could secure trade financing and eventually narrow the trade finance gap.

     Despite this potential, the reach and uptake of technology-enabled solutions have been slow, and usage
     remains limited to certain areas. Currently, many responding banks use digital solutions for digital filing and
     transmission and electronic signature platform purposes, while firms use them primarily for digital record
     keeping and accounting (Figure 21). Ideally, digital finance solutions can help narrow trade finance gaps.
     While recognition of fintech is slowly improving, the uptake of digital finance is still low across regions and
     firm sizes. Firms that resort to digital finance experience higher average rejection rates for their proposed
     transactions with traditional financial institutions. However, among firms familiar with digital finance, the
     uptake of peer-to-peer in particular is strong. Peer-to-peer lending had the highest recognition rate and
     debt‑based securities had the lowest.
                                                                Major Findings and Insights from the Surveys                       33




                        Figure 21: Areas of Operations Where Digital Solutions Are Utilized

                       a. In bank operations                                   b. In business operations


   Digital (or paperless)                                              Digital business records
                                                                                                                             20%
          documents for                                42%            and financial accounting
     filing/transmission                                     Intermediation with trade-related
                                                                                                                       15%
                                                                 financing providers like banks
      Electronic/digital
                                               28%                Digitization of key business
    signature platforms                                                                                               14%
                                                             documents for filing/transmission
     Fintech platforms                                                  E-commerce platform
                                                                                                                     12%
   offering digital trade                18%                            for multichannel sales
      finance solutions                                                    Mobile applications
                                                                                                                 11%
     Neither enhanced                                                 for enhanced experience
       digitalization nor        4%
                                                                Did not use any digital process                 10%
    digitized operations
                                                                     Identity verification and
                                                                                                                9%
                 Others          4%                              product traceability/tracking

                                                             Analytics for business intelligence           6%
          Don’t know/
                                 4%
         Not applicable                                         Cloud computing applications           4%

                            0   5 10 15 20 25 30 35 40 45                                          0   5    10 15 20 25
                                          %                                                                     %

  Source: Kim et al. 2021.




Despite its widely perceived high potential, digitalization remains low among banks in emerging and
developing economies. A persistent gap exists between digitalization’s potential to impact the trade finance
gap and the degree to which banks and firms are knowledgeable and use digital solutions to trade finance.
Addressing the knowledge gap especially among firms is important—in the 2016 survey, 70% of firms
reported being unfamiliar with digital finance; in the 2017 survey, among the few firms familiar with fintech
solutions to finance, only 20% reported having used such platforms (DiCaprio et al. 2016; DiCaprio, Kim,
and Beck 2017). Although banks are very positive about the potential of digitalization to reduce costs, there
is still no evidence that technology is creating more trade finance capacity or reducing the trade finance gap
(DiCaprio, Kim, and Beck 2017; Kim et al. 2019). In the 2021 survey, banks which have yet to hitch on the
digitalization bandwagon remain concerned with the high cost of technology, lack of globally established
rules and standards for digital finance, lack of technological expertise, and lack of interoperability (Figure 22).
Digitizing operations is expensive for any firm or bank, especially given the ever-changing technical
landscape. Unresolved interoperability issues can create problems for clients, supply chains, and financial
institutions. Without established international technical standards, protocols on digitalization, and sufficient
legislation to support digitalized commercial activities, technology will not be able to unleash its potential in
the international finance sphere and have little bearing in closing the trade finance gap.
34      Toward Inclusive Access to Trade Finance




                          Figure 22: Banks’ Major Areas of Concern Regarding Technology, 2021


                          High cost of technology adoption                                           56%


       Lack of expertise in technology; it is too complicated
                                                                              20%
                  and fast moving; and too many platforms


                   Insufficient connection/interoperability
                                                                             18%
                             of different financing platforms


                         Technology solutions are currently
                                                                       9%
                                      not in banks’ agenda


                  Returns to technology adoption for SMEs
                                                                       9%
              are low due to high costs of credit and capital

                                                                0%   10%    20%    30%   40%   50%   60%   70%   80%   90%   100%

      SMEs = small and medium-sized enterprises.
      Source: Kim et al. 2021.




     Role of Public Sector Support
     Responding banks and firms in the survey recognize the need for greater public sector support for
     inclusive access to trade finance. Perceptions of the positive role of the multilateral development banks
     and export credit agencies have improved over the course of the trade finance surveys. In 2016, only 27%
     of bank respondents believed that the trade finance programs of multilateral development banks and
     export credit agencies would narrow the trade finance gap. This perception improved greatly to 84% of
     bank respondents in the 2019 survey. Firms’ expectations of the role of multilateral development banks
     and international organizations are more specific (Figure 23). For improving trade finance access, 25% of
     respondents in the 2021 survey were convinced that the intermediating capacity of banks and development
     financial institutions could help create SME trade-financing guarantee schemes. This can help smaller
     firms overcome the regulatory hurdles and constraints they encounter when seeking financing. Meanwhile,
     24% of firms thought that institutions (national/regional/multilateral) could be instrumental in expanding
     digital financing platforms to SMEs and women-owned firms.

     Multilateral development banks and international organizations have played a role in facilitating
     adequate provision of trade finance for underserved markets and players. Their strong financial standing
     and credit ratings allow additional funding and guarantees to de-risk transactions for commercial banks and
     help to promote trade transactions with a greater focus on SMEs, where private lenders acting alone would
     not enter. International support for trade finance has also strengthened during economic downturns and
     crises such as the latest COVID-19 pandemic (Box 6).
                                                                              Major Findings and Insights from the Surveys               35




  Figure 23: Firm’s Perceptions on How Regional and International Organizations Can Help Make
                     Finance Affordable for Small and Medium-Sized Enterprises

Intermediating between banks and development finance institutions
   to organize SME trade-financing guarantee schemes to overcome                                                           24.7%
                        regulatory constraints on SME bank lending
         Collaborate with national/regional/multilateral institutions
          to expand access to technology-based financing platforms                                                        23.8%
                 especially for SMEs and women-owned businesses

                          SME finance education drives and related
                                                                                                                  20.3%
                                    knowledge-sharing campaigns

                             Provision of guidelines/business packs
                                                                                                          17.2%
                                       for SMEs seeking to digitalize

         Assist banks in designing, refining, and updating risk matrix
                                                                                                  14.1%
                              for international transactions of SMEs

                                                                         0%      5%      10%    15%        20%        25%          30%

SMEs = small and medium-sized enterprises.
Source: ADB staff calculations using 2021 ADB Trade Finance Gaps, Growth, and Jobs Survey—Company.




            Box 6: International Support for Trade Finance During the COVID-19 Pandemic

In July 2020, the heads of the World Trade Organization, International Finance Corporation (IFC), European Bank
for Reconstruction and Development (EBRD), Asian Development Bank (ADB), African Development Bank Group,
International Islamic Trade Finance Corporation, and the Inter-American Development Corporation (IDB Invest)
released a joint statement promising to address shortages in trade finance, given the financial market stresses arising
from the coronavirus disease (COVID-19) crisis (ADB 2020). They also urged other institutions to join their ongoing
efforts to provide vital financing support for cross‑border trade. The multilateral development banks have been hard at
work since the onset of the crisis:
1. IFC launched a $6 billion trade and working capital finance initiative, comprising $2 billion from each of the Global
    Trade Liquidity Program/Critical Commodities Finance Program and the Working Capital Solutions program and
    $2 billion from the existing $5 billion Global Trade Finance Program.

2. ADB ramped up its $2.45 billion trade and supply chain programs as part of the $20 billion comprehensive support
    package to assist its developing member countries in their fight against COVID-19.

3. The EBRD launched two Solidarity Packages for a massive increase in trade finance support. In the first 5 months of
    2020 alone, the EBRD has provided amplified financing for trade with a record €1.5 billion.

4. The African Development Bank has earmarked up to $1 billion in trade finance liquidity and risk mitigation support
    to local banks in all 54 eligible African member countries.

5. The International Islamic Trade Finance Corporation launched a $850 million intervention, as part of the Islamic
    Development Bank Group’s $2.3 billion COVID-19 economic recovery program.

6. IDB Invest will increase its guarantee and lending program by $1.5 billion for a total of $3 billion under the
    Trade Finance Facilitation Program.

Source: ADB staff report using ADB (2020c).
36      Toward Inclusive Access to Trade Finance




     The WTO, multilateral development banks, and the International Chamber of Commerce have also
     supported efforts to close knowledge gaps in trade finance. They train more than 1,500 people at local
     financial institutions across 60 countries, each year (Auboin and Behar 2020). Firms also count on regional
     and international organizations to help SMEs with knowledge-sharing campaigns, digitalization guidelines,
     and refining the risk matrix for internationalizing SMEs. National and regional institutions can provide
     an enabling environment for private trade finance provision to thrive. This calls for lowering the cost of
     technology adoption by providing infrastructure and capacity building and developing common information
     systems and platforms for use by borrowers and lenders.



     Mitigating Knowledge Gap in Trade Finance
     While trade finance metrics have advanced, scope for improvement remains considerable. The data area
     still has room for improvement, and the absence of a globally consistent and comprehensive set of trade
     statistics lingers. Innovations in the trade finance market also raise the challenge of measuring new financial
     instruments routed through digital channels. The COVID-19 pandemic stressed the importance of
     timely research for evidence-based policy making to facilitate informed market assessment and adequate
     interventions. Although the availability of survey-based data provides practical information on trends, these
     only gives a partial glimpse of the trade finance market. Thus, a joint effort at the national and international
     levels to create timely, official statistics is imperative. This can offer essential information when the
     international market needs immediate support and facilitate early warning analysis of potential liquidity crises.

     Further research can help improve trade finance policy design and operation for more inclusiveness.
     Since its inception, the ADB trade finance survey has elicited several studies to better understand the trade
     finance markets and the implications for inclusive and sustainable growth. Key findings of these studies
     suggest that the rejection rate among MSMEs is at least 12 percentage points higher than that for larger
     firms (Lee et al. 2022) and the rejection is dependent on risk and profitability of the transaction, shifting
     of financial institutions to lower risk markets, and the implementation of screening mechanisms (DiCaprio
     and Yao 2017). DiCaprio, Yao, and Simms (2017) also find gender discrimination in access to finance, with
     women traders facing greater barriers in seeking financing for their export activities. The role of technology
     was highlighted in a recent ADB study (ADB 2019b) to mitigate the trade finance gap by managing process
     inefficiency, information asymmetry, and regulatory compliance. Lee, Yang, and Kim (2019) provided
     supportive evidence that fintech and reduced information friction can help lower the probability of a good
     firm being misclassified as bad.
  IV
Conclusions and Way Forward


ADB’s Trade Finance Surveys have shown that the trade finance gap has remained persistently wide in
the last 10 years, with increased vulnerability during crises. MSMEs also tend to have the most difficulty
during crises given their limited financial capacity. Despite increased assistance from national export credit
agencies and multilateral development banks, MSMEs continue to face high rejection rates in trade finance
applications, a problem given the important role these small firms play in employment and inclusive growth.
For banks, due diligence requirements in know-your-customer and anti-money laundering as well as
Basel capital regulations mean higher costs in extending trade finance loans, especially for small borrowers.
Asia and the Pacific has the highest share of trade finance proposals, yet the region’s relatively heavy reliance
on bank-intermediated finance has meant it also has the highest rejections globally, suggesting significant
lost opportunities for trade and development.

Digitalization is taking the center stage in the current and coming era of international trade for its
increasing role in boosting trade and spurring sustainable growth. This can be achieved through more
public–private collaboration and building an enabling environment conducive to technology adoption.
Public intervention can play a bigger role in the inclusive and green trade on which sustainable growth will
be based. Stakeholders in trade finance, including regulators and legislators, should note that this nonbank
financing including fintech, informal channels, and private capital may offer an opportunity to mitigate the
trade finance gaps persistent in bank-intermediated markets. Moreover, the need for sustainability practices
is growing in trade practices, including trade finance, as environmental, social, and governance frameworks
and policies are developed to adhere to sustainability goals.

Without action on supply chains, starting with digitalizing antiquated paper-based systems,
the road toward a greener and more socially responsible global economy is much more complicated.
The COVID-19 pandemic highlighted the vulnerabilities in global supply chains as shortages blamed on
faults in the global manufacturing and delivery system affected the stocks on store shelves, at gas pumps,
or in hospitals and pharmacies. Fixing those faults became a priority, along with the imperative to make
supply chains more resilient and transparent so that they could be used to address key global issues
such as improving environmental, social, and labor standards. As such, the need for collaborative public
intervention in trade and supply chain finance is likely to continue to grow.

Supply chains need to be the focus of any serious climate change alleviation and other globally
important issues need to be addressed through supply chains as well. More than 80% of greenhouse-
gas emissions and more than 90% of the impact of the operations of consumer goods companies on air,
land, water, biodiversity, and geological resources came from their supply chains (Bove and Swartz 2016).




                                                                                                                    37
38       Toward Inclusive Access to Trade Finance




     Well‑managed and more transparent supply chains can contribute to climate change mitigation. Furthermore,
     they will also help guarantee that unfair labor practices are weeded out of the global trading system, that
     gender equity exists in the workplace, and that poverty reduction is a side effect of growth (Box 7).



                   Box 7: Environmental, Social, and Governance Considerations in Trade Finance

       Non-financial considerations such as environmental, social, and governance (ESG) are increasingly being factored
       into decisions across sectors. The momentum toward sustainability in investments has fostered ESG considerations
       in the financial sector, both in investment practice and public policy. Many countries have introduced regulations and
       codes requiring investors to take account of ESG concerns in their decision-making (United Nations Principles for
       Responsible Investment 2019). The Simmons and Simmons (2021) survey, 4.4 out of 5 corporates cited ESG as very
       important for their outlook. In light of growing demand, the finance industry is creating more products and services
       tailored to Sustainable Development Goal ratings, indices, and funds (Boffo and Patalano 2020). Central banks
       have also expressed support for ways to transition financial systems toward greener, low-carbon outcomes.
       While ESG working principles are still being worked out—such as ESG definition, data availability, and benchmarking—
       corporate responsibility and incorporating ESG by corporates and consumers in transactions is growing, while alternative
       asset managers are also adopting more responsible investment practices such as impact management.

       ESG in trade finance, currently in an early stage being led by large financial institutions, will become an important
       business consideration as sustainable and greener trade is increasingly highlighted. Major global banks such as
       Citigroup and HSBC have been engaging in sustainable trade financing (Citigroup 2022, Wragg 2022). J.P. Morgan
       works with the European Bank for Reconstruction and Development’s Green Trade Facilitation Programme to better
       facilitate trade finance transactions that support trade of green technologies (JP Morgan 2020). International trade
       associations and other stakeholders also support ESG in trade finance. For instance, the International Chamber of
       Commerce (ICC) has published due diligence guidelines for its member firms on sustainable trade (ICC 2019).
       The global initiative led by the ICC toward an “interoperability layer” on common standards and platforms for trade
       finance stakeholders also notes support for and monitoring of sustainability goals (McKinsey & Company 2021).
       Trade finance products are adding new dimensions, while agendas of financial institutions, export credit agencies, and
       trade organizations are evolving to incorporate sustainability goals.

       Sources: ADB staff report using Boffo and Patalano 2020; Citigroup 2022; ICC 2019; JP Morgan 2020; McKinsey & Company 2021;
       Simmons and Simmons 2021; United Nations Principles for Responsible Investment 2019; and Wragg 2022.




     Understanding how supply chains work is vital in mapping the issues connected to them.
     According to Villena and Gioia (2020), many supply chains stretch to small suppliers who “often do not
     have sustainability expertise or resources, and they may be unaware of accepted social and environmental
     practices and regulations. They are also frequently located in countries where such regulations are
     nonexistent, lax, or not enforced at all.” The study noted that the big multinational companies ultimately at
     the end of those chains may have strict practices in place to adhere to environmental and social standards.
     But “they frequently don’t even know who their lower-tier suppliers are, let alone where they’re located or
     what capabilities they have (or don’t have).”

     Digitalization is the first step to improve transparency in supply chains. By shifting trade and supply
     chains into the digital world, away from the ponderous process of paper documentation that exists now,
     the trade ecosystem can be better measured, monitored, and regulated. The lack of standards has created
     fragmentation and inefficiencies in trade as information is difficult and cumbersome to exchange digitally,
                                                                                     Conclusions and Way Forward              39




and the system remains heavily reliant on relaying paper between parties involved in moving goods and
services around the world. Industry and regulators need to agree on common systems and practices and
governments need to upgrade or alter laws that now insist that trade deals be tracked by paper trails.
Ad tools such as distributed ledger technology for transactions and QR codes rich in information about
traded products need to be normalized (Figure 24).



        Figure 24: Three Initiatives to Build an Environment Conducive to Technology Adoption

                                Global environment conducive to technology adoption



         Support Digital Standards                 Global Adoption of the                 Implement Legislation and
            for Trade Initiative                   Legal Entity Identifier                  Rules in Digital Trade


     • Identify and develop digital
                                              • Verify who’s who, who owns             • Global laws in place to support
       standards
                                                whom, and who owns what                  adoption of digital trade
     • Develop digital standards
                                              • Enhanced transparency on               • Important roles of UNCITRAL
     • Create a scorecard to                    AML/KYC concerns                         and ICC Banking Commission
       benchmark industries


  AML = anti-money-laundering, ICC = International Chamber of Commerce, KYC = know-your-customer, UNCITRAL = United Nations
  Commission on International Trade Law.
  Source: ADB (2019a).




Along with the ICC and the Government of Singapore, the Trade and Supply Chain Finance Program
established the Digital Standards Initiative to create digital standards and protocols. The initiative
will develop standards and protocols to drive interoperability between fintech platforms and between
component parts of the trade ecosystem: exporters, shippers, ports, customs, warehouses, banks/
insurance, and importers. Interoperability/connections between supply chain stakeholders will also
lead to greater transparency, enabling “tracking and tracing” of component inputs throughout the
supply chain. This will underpin efforts to ensure supply chains are green, resilient, respect labor standards,
and are socially responsible. The Digital Standards Initiative is part of Trade and Supply Chain Finance
Program’s overall digital strategy, which included the first digital trade finance transaction by a multilateral
development bank, which was successfully undertaken in 2020, and multipronged efforts to educate and
assist governments, regulators, and other financial authorities on legislative upgrades that would allow for
digital trade (ADB 2021b).

Another key component of trade digitalization is the global adoption of the Legal Entity Identifier
system. Managed by the Global Legal Entity Identifier Foundation with the support of the G20, the
Financial Stability Board, and many regulators around the world, the Legal Entity Identifier is a harmonized
identity system that provides a unique identifier via a 20-character alphanumeric code for each business
registered and helps support accurate information on company ownership. This, in turn, encourages market
integrity and risk management, and addresses KYC/AML concerns for financial providers and regulators.
40       Toward Inclusive Access to Trade Finance




     As of May 2022, more than 2 million businesses globally had acquired a legal entity identifier (Global Legal
     Entity Identifier Foundation website). Global adoption of a Legal Entity Identifier can be supported by
     more affordable costs for adoption, marketing and information campaigns, and most of all, by legislations
     requiring business entities to use Legal Entity Identifiers (Beck, Hyde, and Laysa-See 2019).

     Legislation reform is also needed to enable UN Model Laws on the electronic transfer of records.
     The United Nations Commission on International Trade Law (UNCITRAL) created various Model Laws on
     the electronic transfer of records, including the Model Law on Electronic Transferable Records, Model Law
     on Electronic Commerce Laws, and Model Laws on Electronic Signatures. UNCITRAL developed these
     Model Laws as legislative guides to enable the legal acceptance of digital transfer of various documentation
     and enhance speed, efficiency, and transparency in digital trade transactions.8

     Long-term investment in infrastructure is also needed to sustainably support short-term trade finance.
     As the dynamics of trade finance evolves, it must continuously be supported by a complex network of
     cross-border finance infrastructure, a dependence relationship that is distinct to this asset class and
     economic activity. COVID-19 provided strong impetus for the acceleration of digitalized trade and trade
     finance and will likely produce hybrid trade finance products, combining traditional mechanisms with
     more contemporary innovations (Starnes and Nana 2021). As this happens, trade finance players and
     stakeholders must secure the growth of corresponding infrastructure to allow future evolutions in trade
     finance to reduce the trade finance gap, amid persistent challenges. Moving forward, the reduction in the
     trade finance gap, especially for SMEs, could also help narrow the productivity gap between SMEs and larger
     companies, and potentially add $15 trillion in value added to global GDP (Castaneda-Navarete et al. 2021).




     8
         As of May 2022, the following countries and jurisdictions have adopted legislation based on the Model Law on Electronic
         Transferable Records: Bahrain, Belize, Kiribati, Papua New Guinea, Paraguay, Singapore, United Arab Emirates-Abu Dhabi
         Global Market (UNCITRAL website). Similarly, the United Kingdom has published draft legislation on allowing legal recognition
         of electronic versions of trade documents (Psarska 2022).
 Appendix

Questionnaires

                                             Bank Survey, 2021


1. Please record your response in the box provided.

    Bank Name (required)
    Country (required)
    Email Address (preferred but optional)
    Phone Number (optional)




ɂɂ TRADE FINANCE GAPS

2. What was the total (estimated) US$ value of all trade finance applications—meaning all requests
    for trade finance support from clients and non-clients—your bank received in 2020 and 2019?
    (Please record your response in the space below. Enter whole numbers only by rounding up or down and
    do not use commas or decimal places. If you are unsure of the number, provide a best estimate.)

   In 2020: US$______________                  In 2019: US$______________

   Note: This US$ value should include requests for trade finance your bank did and did not support.
   And please include all (documentary and open account) forms of trade finance supporting cross-border
   trade: all forms of letters of credit (confirming and issuing), guarantees, supply chain finance, discounting
   export receivables, pre- and post-export finance.

3. What was the total (estimated) US$ value of trade finance applications rejected in 2020 and 2019? In other
    words, of the total US$ value of trade finance transactions your bank received in 2020 (this information was
    provided in previous question #2) how much did your bank reject/not support? (Please enter whole numbers
   only and do not enter commas or decimal places. If you are unsure, provide a best estimate.)

   In 2020: US$______________                  In 2019: US$______________

4. Provide a (estimated) percentage breakdown of the total US$ value of trade finance applications your
    bank received in 2020 and 2019 by client type.




                                                                                                                   41
42      Appendix




        (Please apply whatever definition for SME and other client types are used by your bank. Complete the
        table below by entering the percentage for each client type. Enter whole numbers only and do not enter
        commas or decimal places. If you are unsure of the percentages, provide best estimates.)

         Client type                                        % Received in 2020          % Received in 2019
         Multinational
         Large corporations and Mid-cap
         Small and medium-sized businesses (SMEs)
                                                               Total = 100%                Total = 100%


     5. What (estimated) percentage of trade finance applications was rejected in 2020 and 2019 (based off
        total US$ rejected value provided under question #3 above) broken down by client type?

        (Please complete the table below by entering the percentage in the boxes provided. Please enter whole
        numbers only and do not enter commas or decimal places. If you are unsure, please provide best
        estimates.)

         By Client type (based on responses from previous
         question if client type greater than zero)          % Rejected in 2020          % Rejected in 2019
         Multinational
         Large Corporate and Mid-cap
         Small and medium-sized businesses (SMEs)
                                                                Total = 100%                Total = 100%


     6. Please provide a (estimated) percentage break down by region of trade finance applications your bank
         received in 2020 and 2019.

         Region                                                   % Received in 2020      % Received in 2019
         Central Asia
         East Asia
         South Asia
         Southeast Asia
         Oceania
         The Pacific
         Africa
         Europe
         Latin America and the Caribbean
         Middle East
         North America
         Other (please specify)                                       % Received              % Received
                                                                                                                  Appendix        43




7. Please provide the (estimated) percentage break down by region of trade finance applications your bank
    rejected in 2020 and 2019.

    By Region
    (based on responses from previous question
    if region greater than zero)                                       % Rejected in 2020                % Rejected in 2019
    Central Asia
    East Asia
    South Asia
    Southeast Asia
    Oceania
    The Pacific
    Africa
    Europe
    Latin America and the Caribbean
    Middle East
    North America
    Pacific
    Middle East and North Africa
    Sub-Saharan Africa
    Other (please specify)                                                 Total = 100%                     Total = 100%


8. Of the total US$ value of trade finance applications received in 2020 and 2019, what percentage was
    rejected for each of the following reasons?

    Rejected Applications                                                              % Rejected in 2020    % Rejected in 2019
    COVID-19-related concerns affecting companies, banks, or countries.
    Application was completely unsuitable for support.
    Application was poorly presented and had insufficient information.
    Application raised serious KYC concerns.
    Application lacked additional collateral.
    Application was not profitable enough to process.
    Application was not profitable to process due to regulatory capital constraints.
    Other reasons (please specify in the space below)
                                                                                          Total = 100%          Total = 100%
44      Appendix




      9. To what extent do you agree/disagree that the following are barriers to financial institutions servicing
          the trade finance needs of the global market? Please select only one box in each row.

                                                                                                                  Don’t know/
                                                                         Strongly agree       Strongly Disagree    Not sure
                                                                           5       4      3       2       1
          General economic uncertainty due to the COVID-19 pandemic
          Specific concerns about companies’ ability to perform during
          COVID-19
          COVID-19-related concerns about bank risk
          High transaction costs or low fee income
          Low company/obligor credit rating
          Issuing bank’s low credit ratings
          Low credit ratings of company/obligor’s country
          AML/KYC requirements
          Basel capital regulatory requirements
          Bank staff’s lack of familiarity with products
          Clients’ lack of familiarity with products
          Lack of dollar liquidity
          Other barriers: please specify


     10. Rank (from 1 to 9) the most frequently used Supply Chain Finance techniques:

         • Receivables purchase: Receivables discounting
         • Receivables purchase: Forfaiting
         • Receivables purchase: Factoring
         • Receivables purchase: Payables finance
         • Loan or Advance-based: Loan or advance against receivables
         • Loan or Advance-based: Distributor finance
         • Loan of Advance-based: Loan or advance against inventory
         • Loan of Advance-based: Pre-shipment Finance
         • Bank Payment Obligation
         • None
                                                                                               Appendix    45




ɂɂ COVID-19 AND GOVERNMENT SUPPORT

11. Does your bank anticipate an increase in trade finance defaults due to COVID-19?

    • Yes
    • No
    • Don’t know

12. Has your bank reduced limits available to support trade as a result of the pandemic?

    • Yes
    • No
    • Don’t know

13. Has your bank reduced capital availability to support trade as a result of the pandemic?

    • Yes
    • No
    • Don’t know

14. Since the pandemic, has your bank introduced measures to support SME clients affected
     by COVID-19?

    • Increased capital availability and increased limits to support SME transactions
    • Developed new COVID-19-related products for SME exporters and importers
    • Facilitated easier, cheaper, quicker KYC, AML, and compliance checks on SMEs
    • Reduced the rejection rate of proposals coming from SMEs
    • Debt moratorium on repayments
    • We did not introduce measures to support SME clients affected by COVID-19
    • Others (please specify): ___________
    • Don’t know/Not applicable

15. Since the pandemic, has your bank enhanced digitalization or enhanced plans to digitize operations?

    • Digital (or paperless) documents for filing/transmission
    • Electronic/digital signature platforms
    • Fintech platforms offering digital trade finance solutions
    • We neither enhanced digitalization nor digitized operations
    • Others (please specify)
    • Don’t know/Not applicable
46      Appendix




     16. To what extent do you agree/disagree that the COVID-19 pandemic did:

                                                                                  Strongly       Strongly       Don’t know/
                                                                                   agree         Disagree        Not sure
                                                                                  5     4    3      2       1
          Encourage your bank to dedicate fewer resources/capital to support
          cross-border trade and more to domestic transactions
          Reduce the amount of trade finance credit made available by your bank
          to new clients
          Reduce the amount of trade finance credit made available by your bank
          to current clients
          Reduce trade finance funds available for SMEs and not take on new SME
          clients involved in cross-border trade




     ɂɂ PROSPECT OF TRADE FINANCE MARKET

     17. Do you believe the pandemic worsened the shortage of trade finance support to companies and banks
          in the market?

        (Please select one only).

         • Yes
         • No
         • Don’t know

     18. Do you agree that providing more trade finance is required to boost trade and trade-led growth toward
         global economic recovery?

          Strongly agree               Strongly Disagree    Don’t know/Not sure
             5         4        3         2         1




     ɂɂ DIGITALIZATION AND TRADE FINANCE

     19. Do you agree that the COVID-19 pandemic has accelerated/will accelerate the availability of digital
          channels for trade finance?

         • Yes
         • No
         • Don’t know
                                                                                                               Appendix      47




20. To what extent do you agree/disagree that technology such as fintech and digitalization will
     enhance your bank’s engagement with SMEs in the following ways?

                                                                                       Strongly       Strongly Don’t know/
                                                                                        agree         Disagree Not sure
                                Technology will enable:                                5    4     3   2    1
     Evolution of new products for SME exporters and importers
     Facilitate easier, cheaper, quicker KYC, AML and compliance checks on SMEs
     Deepen the data mapping of SMEs for better client profiling and risk assessment
     Reduce the rejection rate of proposals coming from SMEs
     Others (please specify)


21. Is your bank gearing up to service more SMEs through technology?

    • Yes
    • No
    • Don’t know

22. If “No”, please rank from strongest (1) to weakest (7) reason why your bank is not positioning to
    maximize potential to service more SMEs through technology:

    _____ High cost of technology adoption
    _____ Lack of expertise in technology because it is too complicated and fast moving;
           and too many platforms
    _____ Lack of global, established standards, laws, and rules for digital finance
    _____ Insufficient connection/interoperability of different financing platforms
    _____ No clear evidence of digitalization benefits given current operations
    _____ Returns to technology adoption for SMEs are low due to high costs of credit and capital
    _____ Technology solutions are not in our agenda currently
    Other reasons: please specify ____________________

23. Please provide any other feedback/insights below that you believe may assist with this survey:
48     Appendix




                                                 Company, 2021


     1. Where is your company headquarters located? (please choose country)




     2. What is your company’s primary sector of activity?
        [   ] Agriculture, forestry, and fisheries
        [   ] Manufacturing
        [   ] Transportation and warehousing
        [   ] Power and energy (e.g., electricity and gas)
        [   ] Construction
        [   ] Wholesale and retail trade
        [   ] Finance, insurance, and real estate
        [   ] Information and communications technology
        [   ] Accommodation and food services
        [   ] Other services, please specify ____________________

     3. How long has your company been doing business?
        [   ] 0–5 years
        [   ] 6–10 years
        [   ] 11–15 years
        [   ] 16–30 years
        [   ] more than 30 years

     4. Approximately how many full-time employees did your company have?

            Number of full-time employees      In 2020         In 2019
                        1–9
                       10–99
                      100–199
                      200–300
                   More than 300


     5. Is the founder/owner or any of the founders/owners of your company a woman/women?
        [ ] Yes
        [ ] No
        [ ] Not sure/Don’t know
                                                                                                   Appendix          49




 6. Approximately what percentage of total full-time employees were women?

         Percentage of full-time women employees     In 2020    In 2019
                             1%–10%
                             11%–30%
                             31%–50%
                             51%–80%
                        More than 80%


 7. Is your company foreign-owned? Choose only one.
    [     ] No
    [     ] Yes (less than 25%)
    [     ] Yes (25%–50%)
    [     ] Yes (greater than 50%)

 8. What is (was) your company’s operational status?

                                          Current status        At the end of 2020         At the end of 2019
        Fully operational
        Partly operational
        Temporarily closed
        Permanently closed


 9. Are you a direct exporter?*

    _____ Yes
    _____ No, but our company supplies/sells goods/services to a direct exporter.
    _____ No

    * A direct exporter is a firm that sells its products directly to the international market, either through
       intermediaries, such as foreign distributors or foreign sales representatives, or directly to the end-user.

10. How much were the annual sales of your company in 2019 and 2020?

    In 2020: US$______________                     In 2019: US$______________
50      Appendix




     11. Please identify your company’s three main export markets in 2019 and 2020.

          Region                                                                In 2020                In 2019
          Central Asia
          East Asia
          South Asia
          Southeast Asia
          Oceania
          The Pacific
          Africa
          Europe
          Latin America and the Caribbean
          Middle East
          North America
          Other (please specify)


         Note: Your inputs to the following questions are critical for this survey. To the best of your ability, please
         provide estimates if exact figures are not available.

     Trade Finance
     Trade finance refers to loans, guarantees, insurance, factoring, forfaiting, receivables finance, or supply
     chain finance, and other forms of finance and risk mitigation provided by financial institutions for import and
     export transactions. This includes all forms of pre-shipment, post-shipment, letters of credit, and any other
     trade-related financing provided by financial institutions.

     12. How much trade financing did your company apply for to support your import/export activities?

         In 2020: US$______________                  In 2019: US$______________

     13. Approximately what percentage of the trade finance amount your company applied for was rejected?

                   Percentage of rejection        In 2020          In 2019
                           1%–10%
                          11%–20%
                          21%–30%
                          31%–40%
                          41%–50%
                        More than 50%
                                                                                                                             Appendix        51




14. Why were the applications for trade finance rejected? (Pick the top three reasons.)

                                       Reason for rejection                                               In 2020               In 2019
     Insufficient collateral or guarantee
     Inability to fulfill documentation requirements
     No previous transactions or lack of business relationship with financial institution
     Insufficient credit and/or performance history to make credible risk assessment
     My country has a “high risk” rating
     Bank’s anti-money laundering/know-your-client requirements
     The bank’s interest rate and fees were too high
     Others, please specify ______________________


15. When your company’s trade financing applications were rejected, what alternative funding sources
    did you seek and what was generally the outcome of your efforts?

     Outcome of efforts to seek alternative financing sources                                             In 2020               In 2019
     We used own funds or retained profits (go to Q17)
     We used formal alternative financing* successfully (go to Q17)
     We used informal financing** successfully (go to Q16)
     We used digital finance successfully (go to Q17)
     We found formal alternative financing* but opted not to use it (go to Q17)
     We found informal financing** but opted not to use it (go to Q17)
     We found digital finance*** but opted not to use it (go to Q17)
     We were unable to find appropriate alternative financing (go to Q17)
     We did not seek alternative funding sources (go to Q17)
       * Formal financing or formal alternative financing refers to formal financial services provided by other financial institutions
          chartered by the government and subject to banking regulations and supervision.
      ** Informal financing refers to financial services provided outside the legal/formal system and usually involves exchanging cash in
          the present for the promise of cash in the future, such as financing from informal savings and credit groups and moneylenders.
     *** Digital finance refers to financial services enabled and driven by technology (i.e., artificial intelligence, social networks,
          machine learning, mobile applications, distributed ledger technology, cloud computing, and big data analytics) such as online
          banking, online payments, online transfers, and mobile lending.


16. If you had sought informal financial sources, which of the following sources of informal finance
     did you seek out?

     Sources of informal financing sought                                                            In 2020                  In 2019
     Informal savings and credit groups
     Moneylenders
     Business partners
     Family members and relatives
     Diaspora associations, friends and neighbors
     Others, please specify
52         Appendix




     17. How do you think the global pandemic impacted your company’s demand for trade finance in 2020
          relative to 2019?
            [   ] It increased our demand for trade finance
            [   ] It decreased our demand for trade finance
            [   ] It didn’t change our demand for trade finance
            [   ] Not sure/Do not know

     18. In which area of your business operations do you use any digital process? Select all that apply.
            [   ] Intermediation with trade-related financing providers like banks
            [   ] Digital business records and financial accounting
            [   ] Digitization of key business documents for filing/transmission
            [   ] Identity verification and product traceability/tracking
            [   ] E-commerce platform for multichannel sales
            [   ] Mobile applications for enhanced client experience
            [   ] Cloud computing applications
            [   ] Analytics for business intelligence
            [   ] We do not use any digital process
            [   ] Others, please specify ______________________

     19. Do you agree that the COVID-19 pandemic has accelerated/will accelerate the use of
         digital processes?

             Strongly agree                      Strongly Disagree       Don’t know/Not sure
                 5           4           3          2           1


     20. Have you used or considered any of the following financing instruments typically available on
          digital or web-based platforms as a way of obtaining trade finance?

                                                        Used             Considered but not used                Not aware of this financing option
      Crowdfunding      a
                                                        [ ]                           [ ]                                         [ ]
      Peer-to-peer lendingb                             [ ]                           [ ]                                         [ ]
      Invoice financingc                                [ ]                           [ ]                                         [ ]
      Purchase order advance       d
                                                        [ ]                           [ ]                                         [ ]
      Debt-based securitiese                            [ ]                           [ ]                                         [ ]
      a
          Crowdfunding is a method of raising capital by tapping a collective network of friends, family members, acquaintances, and investors—
           often by using social media or crowdfunding platforms.
      b
          Peer-to-peer lending is a method of lending to individuals or businesses through an online platform that matches lenders with borrowers.
      c
          Invoice financing: firms sell their invoices at a discount to a pool of individual or institutional investors in order to receive funds
           immediately rather than waiting for invoices to be paid.
      d
          Purchase order advances are short-term loans (less than 12 months) against orders and contracts from foreign buyers
      e
          Debt-based securities: Lenders receive a non–collateralized debt obligation, typically paid back over an extended period. This is similar
           in structure to purchasing a bond, but with different rights and obligations.
                                                                                               Appendix     53




21. Why did you decide to use or consider digital financing platforms for trade finance (as specified in
    the previous question)? Choose all that apply.
    [   ] The available platforms are easier and quicker to access
    [   ] The available platforms are cheaper to use
    [   ] The service is just the same (if not better) as non-digital platforms
    [   ] The COVID-19 pandemic made it more practical to use digital finance channels
    [   ] Others, please specify ______________________

22. If you have not used any digital or web-based financing platforms, what were the main reasons?
     Select all that apply.
    [   ] Insufficient information on digital financing platforms
    [   ] Lack of expertise in technology; it is too complicated and fast moving; and too many platforms
    [   ] Unreliable telecommunications infrastructure makes Internet reception unstable
    [   ] Considerable documentary requirements, same as banks
    [   ] Still costly to use
    [   ] We were able to be funded by non-digital sources after all
    [   ] Not applicable
    [   ] Others, please specify ______________________

23. In 2020, what kind of COVID-19-related support did you receive from government/bank to keep
     your business operational? Select all that apply.
    [ ] Funding to pay business fixed costs and avoid redundancies for most employees
    [ ] Moratoriums on debt repayment or interest payment most of the time
    [ ] Government funding and/or guarantees to our banks kept open channels for trade financing and
         working capital at affordable rates
    [ ] Grants or low cost subsidized loans to re-start business or to pivot to new markets
    [ ] We were ineligible for government support
    [ ] We did not seek government support because we didn’t need it
    [ ] There was no support available or we do not know about available support.

24. Which of the following factors do you think will be major barriers to your business over the next
    one year? Select all that apply.
    [   ] Disruption of production/supply chain
    [   ] Lack of government support or insufficient stimulus measures
    [   ] Decline in revenue due to weak demand
    [   ] Lack of access to finance
    [   ] Lack of knowledge and skilled staff
    [   ] Others, please specify ______________________
54      Appendix




     25. When do you think your company revenues will return to pre-pandemic level?
         [   ] Revenues are already at or above the pre-pandemic level
         [   ] Second half of 2021
         [   ] First half of 2022
         [   ] Second half of 2022
         [   ] 2023 or later
         [   ] Don’t know/Hard to predict/Never

     26. In what areas do you think regional/international organizations can contribute to making financing
          affordable and accessible for SMEs?

         _____ SME finance education drives and related knowledge-sharing campaigns
         _____ Provision of guidelines/business packs for companies seeking to digitalize
         _____ Collaborate with national/regional/multilateral institutions to expand access to
                technology‑based financing platforms, especially for SMEs and female-owned business
         _____ Assist banks in designing, refining, and updating risk matrix for international trade transactions
               of SMEs
         _____ Intermediating between banks and development finance institutions to organize SME
               trade‑financing guarantee schemes to overcome regulatory constraints on bank SME lending
         _____ Others, please specify ______________________

     27. From which of these channels did your company receive this survey?
         [   ] Industry associations
         [   ] International Trade Centre (ITC)
         [   ] Centre for the Promotion of Imports from developing countries (CBI)
         [   ] Pacific Trade Invest (PTI)
         [   ] Banks
         [   ] Others, please specify ______________________
References

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———. 2021a. Asia Small and Medium-Sized Enterprise Monitor 2020. Volume 1. Country and Regional
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Toward Inclusive Access to Trade Finance
Lessons from the Trade Finance Gaps, Growth, and Jobs Survey

A persistently large trade finance gap is an ongoing global challenge, particularly for small and medium‑sized
enterprises, which continue to face significant barriers to access financing. This report reflects on the
Trade Finance Gaps, Growth, and Jobs Survey conducted by the Asian Development Bank since 2012.
It provides insights on trade finance trends, analysis, and lessons from the past 10 years and identifies
what needs to happen to make access to trade finance more inclusive. The report discusses the rapid
digitalization in trade and trade finance markets and advocates for increased international cooperation to
enable the full benefits of digitization to be realized.




About the Asian Development Bank

ADB is committed to achieving a prosperous, inclusive, resilient, and sustainable Asia and the Pacific,
while sustaining its efforts to eradicate extreme poverty. Established in 1966, it is owned by 68 members
—49 from the region. Its main instruments for helping its developing member countries are policy dialogue,
loans, equity investments, guarantees, grants, and technical assistance.




Asian Development Bank
6 ADB Avenue, Mandaluyong City
1550 Metro Manila, Philippines
www.adb.org


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