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Senate Commerce Committee Statement to Senate, No. 3017 (November 17, 2025)

Summary

Senate Commerce Committee statement to Senate, No. 3017 with committee amendments, State of New Jersey, dated November 17, 2025. The committee reports favorably and with committee amendments Senate Bill No. 3017, which requires a social media company to provide a 24-hour toll-free telephone number for an account holder to reach a live customer service representative about fraudulent activity. The committee amendments clarify that the definition of social media platform does not include online services that consist primarily of news, sports, entertainment or other preselected content. The statement says the bill is identical to Assembly Bill No. 4101 (1R).

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“Senate Commerce Committee Statement to Senate, No. 3017 (November 17, 2025).” Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/2025-11-17-scm-s3017-s1-057d9c9225/, SHA-256 7051d16fc83821764ef6f4ee8386d6b1919aeaa0184abb0a4b6e2d5584e1d67f.

Full text

     SENATE COMMERCE COMMITTEE

                    STATEMENT TO

                  SENATE, No. 3017
                   with committee amendments



 STATE OF NEW JERSEY
                  DATED: NOVEMBER 17, 2025

     The Senate Commerce Committee reports favorably and with
committee amendments Senate Bill No. 3017.
    As amended, this bill requires a social media company to provide
a 24-hour toll-free telephone number by which an account holder
may contact a live customer service representative of the social
media company for the purpose of reporting fraudulent activity,
including, but not limited to, unauthorized access to a social media
account. A social media company is also required to publish the
toll-free telephone number and an explanation of the purpose of the
toll-free telephone number on any email notifications of account
security sent to a New Jersey account holder and in a prominent
location on the social media platform’s homepage or help page.
    It is an unlawful practice and a violation of the consumer fraud
act for a social media company to fail to comply with any provision
of this bill. An unlawful practice under the consumer fraud act is
punishable by a monetary penalty of not more than $10,000 for a
first offense and not more than $20,000 for any subsequent offense.
In addition, a violation can result in cease and desist orders issued
by the Attorney General, the assessment of punitive damages, and
the awarding of treble damages and costs to the injured party.
     As amended and reported by the committee, Senate Bill No. 3017
is identical to Assembly Bill No. 4101 (1R), which was also reported
by the committee on this date.

COMMITTEE AMENDMENTS:
    The committee amended the bill to:
    (1) clarify that the definition of “social media platform” or
“platform” does not include online services, applications, or websites
that consist primarily of news, sports, entertainment, or other
information or content that is not user generated but is preselected by
the provider and for which any chat, comments, or interactive
functionality is incidental to, directly related to, or dependent on the
provision of the content; and
    (2) make certain technical corrections.

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