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Senate Commerce Committee Statement to Assembly, No. 4101 (State of New Jersey, November 17, 2025)

Summary

Senate Commerce Committee statement to [First Reprint] Assembly, No. 4101, State of New Jersey, dated November 17, 2025. The committee reports favorably Assembly Bill No. 4101 (1R), which requires a social media company to provide a 24-hour toll-free telephone number by which an account holder may contact a live customer service representative to report fraudulent activity. The statement says a violation is an unlawful practice under the consumer fraud act, punishable by a monetary penalty of not more than $10,000 for a first offense and not more than $20,000 for any subsequent offense. It says the bill is identical to Senate Bill No. 3017, which was amended and reported by the committee on this date.

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“Senate Commerce Committee Statement to Assembly, No. 4101 (State of New Jersey, November 17, 2025).” Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/2025-11-17-scm-a4101-s2-28b7489f28/, SHA-256 6f6fcd7bc7ef71c4cd7b08ee2b1cb0b29c11669ea60bc95cda357d10c7efc3e3.

Full text

     SENATE COMMERCE COMMITTEE

                    STATEMENT TO

                        [First Reprint]
               ASSEMBLY, No. 4101

 STATE OF NEW JERSEY
                   DATED: NOVEMBER 17, 2025

     The Senate Commerce Committee reports favorably Assembly Bill
No. 4101 (1R).
     This bill requires a social media company to provide a 24-hour
toll-free telephone number by which an account holder may contact a
live customer service representative of the social media company for
the purpose of reporting fraudulent activity, including, but not limited
to, unauthorized access to a social media account. A social media
company is also required to publish the toll-free telephone number and
an explanation of the purpose of the toll-free telephone number on any
email notifications of account security sent to a New Jersey account
holder and in a prominent location on the social media platform’s
homepage or help page.
     It is an unlawful practice and a violation of the consumer fraud act
for a social media company to fail to comply with any provision of this
bill. An unlawful practice under the consumer fraud act is punishable
by a monetary penalty of not more than $10,000 for a first offense and
not more than $20,000 for any subsequent offense. In addition, a
violation can result in cease and desist orders issued by the Attorney
General, the assessment of punitive damages, and the awarding of
treble damages and costs to the injured party.
     As reported by the committee, Assembly Bill No. 4101 (1R) is
identical to Senate Bill No. 3017, which was amended and reported by
the committee on this date.

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