Update on current statewide AI initiatives

Summary

A slide presentation titled Update on current statewide AI initiatives, for an AI Work Session of the House Technology, Economic Development, & Veterans Committee, dated June 24, 2025. The agenda lists AI Leadership & EO-24-01 Progress, Agency AI Use Cases, and Q&A Discussion. The slides describe the role of WaTech in AI, including setting policy, standards, and guidelines for technology and privacy and establishing enterprise AI services for agencies. The slides list AI use cases in enterprise technology, such as spam email filtering and blocking malicious software, and in agency service delivery, such as wildfire detection and response and reducing permit processing time.

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AI Work Session
Update on current
statewide AI initiatives
House Technology, Economic
Development, & Veterans Committee
June 24, 2025

                1
         Introduction


         AI Today
         Examples of AI tools and services
Agenda   AI Leadership & EO-24-01 Progress
         WaTech role and EO implementation progress

         Agency AI Use Cases
         AI use cases summary

         Q&A
         Discussion


                                                      2
Use Cases: AI Definitions and Examples




                                         3
  WaTech’s role in AI
• Lead the state in the use of modern and
  emerging technology.
• Set policy, standards, and guidelines for
  technology and privacy.
• Establish enterprise AI services for agencies.
• State and national recognition for current AI
  leadership efforts:
   •   State CIO Co-Chair of NASCIO AI Workgroup
   •   Governor’s Outstanding Leadership Award (x2)
   •   GovTech Top 25 Doer, Dreamer, Driver
   •   NASCIO State Technology Innovator

                                                4
EO-24-01 – Generative AI Deliverables




                                        5
                           Use Cases: AI in Enterprise Technology

• Improving Washingtonian experience
  through the Resident Portal
• Reducing risk and enabling a better
  customer experience through spam email     Resident Portal Capabilities & Journey
  filtering.
• Improving our security by identifying
  and blocking malicious software.
• Protecting our data through automated
  risk analysis.
• Connecting our staff and resources using
  intelligent network traffic routing.

                                                                                  6
 Use Cases | AI in Agency Service Delivery
• Protecting communities by improved Wildfire
  Detection and Response
• Reducing permit processing time
• Improving customer experience with virtual
  assistants
• Improving health of our natural ecosystem
• Increasing speed of software development by
  creating synthetic data
• Improving language access for services




    7
     Thank You
            Point of contact:
Amy Pearson, Chief of Staff to the State CIO
      amy.pearson@watech.wa.gov




                                               8


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