Artificial Intelligence for City Impact
- Issuer
- Congressional materials
- Document type
- 2025 06 24 A33393 D289558 City Of Seattle Artificial Intelligence For City Impact
- Date
- 2025-06-24
- Case
- 2025 06 24 A33393 D289558 City Of Seattle Artificial Intelligence For City Impact
Summary
A slide presentation titled Artificial Intelligence for City Impact from the City of Seattle Information Technology Department, dated June 23, 2025. It maps the City's priorities and IT initiatives to an AI impact and opportunity roadmap covering uses such as permitting, 311, 911 queuing, public records redaction and translation. A status slide reports that the City replaced its AI policy, created a Data Enablement Division in IT, and has 38 pilots completed or active. The presentation describes AI tools proposed for permitting, lists Seattle's responsible AI principles, sets out a phased AI strategic plan for 2024 and 2025, and lists example resources including the City of Seattle AI Policy and DHS guidance.
Summary drafted by a model from the document's text below and checked by script against that text before publication. It is a navigation aid, not a reading of what the document proves. Where AI is used
Cite this document
“Artificial Intelligence for City Impact.”
Original at app.leg.wa.gov, dated 2025-06-24. Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/2025-06-24-2025-06-24-a33393-d289558-city-of-seattle-artificial-intelligence-for-city-impact/
, SHA-256 11f5e6333344e93c50894ee65953b0f10c6470bb503622ef93efeabba5262728.Full text
Artificial Intelligence
for City Impact
City of Seattle
Information Technology Department
AI and Data Science Allow and Require Us to…
Solve Problems Reinvent Our Be Responsible & Partner Across Bring Along Our
at Scale & Speed Processes Keep Trust Sectors People &
& Organization Communities
Enable the City of Seattle’s Priorities
City City IT
Pillars
Priorities Initiatives Initiatives
Support
Achieved Through Achieved Through
Cyber Security Posture and Response
CARE Expansion + Low Accuity Response
Intelligent Process Automation
Responsive and
Public Safety
Police Recruitment + Enhanced Patrols
Continuity of City Services
Secure Services
IT Service Pathway
Smart Service Decisions
Intelligent Resource Deployment + Safety Advanced Utilities Infrastructure
Housing & Innovation Demonstration Program
Innovation and
Homelessness Production and Preservation Equity
AI House
City Challenge Drives
Expansion of UCT Services Digital Inclusion & Equity Access
ADA Access 2026 Excellence at
Health
Fighting Displacement Portfolio-Product-Project Execution the Essentials
Next-Generation IT Infrastructure
Digital Collaboration & Voice
Overdose Response + Health Services
Transparency & Open Records
Thriving Powered by
Technologies Acquisition & Accountability
Seattle People
Community Forest Technology Lifecycle Management
Intentional Culture
Learning, Growth, and Mentoring
Downtown Equitable + Smart Service Delivery
Workforce Skills of Tomorrow Masterful
Activation
Taskforce Digital Workforce Partnership
Engagement + Arts + Youth
Talent Modernization
3
AI Impact & Opportunity Roadmap
Impact Optimized Conditions- CiviForm for
Permitting Ease
Constituent Permitting
Specific Maintenance Business Needs Help/311 Pre-Review
PACT
Asset/Infra PACT PACT
Video Search & Personnel/OT
Redaction Cost Control Optimization
Smart
Community/ED 911 Queuing
Meeting/Online Cybersecurity Uses
Public Records Smart Fraud AI Strategy
Search + Translation + AI-Assisted Climate
Detection Transcription SPU Pipe Compliance
Redaction Vision Zero
Transportation 911/Field Cameras
Smart Bill Default Safety Language AI Skilling-Building &
Infra Smart Avoidance Help Desk Animal Adoption Support Training
Testing Twin Ticket Resolve Matching
Recruitment & Marketing/
Retention Comms Tools Housing Screening
City Service Expert Mentors
Use Insights (Kids/Staff/Other) Blight Detection
Learn
Strong Focus. Creating Outcomes.
01. Foundations 02. Priorities 03. Works 04. Impacts
❖ Set guiding principles and update AI ❖ Use AI, apply Responsible Use ❖ Replaced City AI Policy with new. ❖ Results from work with Bloomberg
policy to target enabling AI to solve Frameworks, and map organization Policy treated as model at January US Philanthropies/What Works Cities,
problems, ensure responsible use, and community impacts. Conference of Mayors meeting. DHS, Microsoft, C3, Gooey.ai and
and feed partnerships. ❖ Create an initiative onboarding ❖ Created Data Enablement Division in Rockerfeller Center, CivCheck,
❖ Unify data approach with One Seattle process to see and prioritize efforts. IT to directly staff and support Data Center for Digital Gov, GovAI
Data Strategy. Build City’s Intake, Review, Learn, and Administration, Analytics, Science. Coalition, MetroLab, et al
❖ Create education programs that Operationalization Model. ❖ 38 pilots completed or active. Moved ❖ Pricing and technical shifts occurred
aligns organization on Fundamentals, ❖ Support AI startups and accelerators. from organic to strategic. as predicted. AI malware products.
Approaches, and Solution Building for ❖ Mid-2024-Mid-2025 = Small bets on ❖ Served on Federal, State, and Local ❖ Partnered to see AI2 AI House and
the success of AI for Seattle. many options to learn. Refine strategy collaboratives. Feedback on 18 bills. Plug and Play accelerators launch.
❖ Engage the Private Sector, Non-Profit, and approach to vendors and ❖ Initial AI Pilot and Value Program in ❖ Shifts from <$50K efforts to >$100K
Government, and Educational technology architecture. Bet on 1-2 place. Iterating. and sponsored efforts.
communities to enable joint work. shifts in industry model approaches ❖ Creating AI education program with ❖ Led local government voice on DHS AI
❖ Connect AI solutions to impact on and pricing. materials in draft. Safety and Security Board for
work processes and jobs, to long- ❖ Mid-2025-Mid-2026 = Set City’s AI ❖ Ready for labor partner discussions. playbooks and Framework.
term economic and policy Technology Architecture and procure ❖ Innovation Demonstration and ❖ Governor’s AI Coalition Data
considerations. for main vendors. Procurement Policy in Draft. Governance Subcommittee draft data
sharing template.
Current Challenge: Improving Permitting
Legacy Pre-Submittal Smart Friendly Elevated
Inefficiencies Check Models Inquiry Experience Interaction
Use AI to review codes AI-based pre-checks that AI-powered chatbot that Modern forms that Quick, multilingual
and policies, identify assess approval answers complex support the City’s markup exchanges
outdated and redundant likelihood and suggest permitting and code primary languages, between staff and
requirements that improvements to boost questions in plain validate entries to reduce submitters. Verify
consume unnecessary success rates. language. submittal errors, and calculations and
resources, and Designed to accelerate Built on City code, offer smart, easy-to- determinations when
streamline policies, and improve first-time ordinances, and trained follow guidance. needed.
ordinances, fees, and approval using City code, human-reviewed Includes basic cost Includes advanced fee
language to free ordinances, and best responses. estimators. Designed to estimators for more
capacity and accelerate practices– from months be user-centered and complex scenarios.
process times. to weeks. intuitive.
Example Resources…
• City of Seattle AI Policy
• GovAI Coalition
• GovTech Center for Public Sector AI
• MetroLab Resources
• DHS Playbook for Public Sector Gen AI Deployments
• DHS AI Safety and Security Guidelines for Critical Infrastructure
• DHS Roles and Responsibilities Framework for Artificial Intelligence
in Critical Infrastructure
One Seattle
June 23, 2025
June 23, 2025 Seattle Information Technology 8
8
City of Seattle: Responsible AI Principles
Innovation and Sustainability
Transparency and Accountability
Validity and Reliability
Bias and Harm Reduction and Fairness
Privacy Enhancing
Explainability and Interpretability
Security and Resiliency
Responsible Artificial Intelligence (AI) Program -
Tech | seattle.gov
One Seattle: Mission and Vision Statements
Seattle IT Mission AI Vision
Seattle IT puts powerful Seattle’s history of innovation drives
information and tools in the us to lead in the use of AI, to create
hands of people to unleash opportunities, remove barriers,
improve service delivery, and enhance
brilliance in service to our lives equitably and responsibly.
community.
AI Strategic Plan: Phased Approach
2024 2025
• Develop and communicate • Establish Citywide AI • Select enterprise and
Operationalize
Establish Direction
Engage & Learn
Vision, Mission and Governance to identify and departmental solutions
Principles focus on desired goals and based on pilot experiences
solutions and successes
• Start Proof of Value/Pilots
• Grow pilot program and • Establish model for new
• Identify Enterprise Solution establish success criteria technology identification
requirements and adoption
• Gather community input
• Identify internal training and and share City AI direction • Adopt a results-based
resource requirements to approach to standardizing
support initiatives • Identify infrastructure platforms and solutions
needs to support AI
solutions
City Direction
Piloting and early City Standard
experiences Solutions and
Platforms
Current State Goal State
Direction and Resources
AI Contract Terms
City’s AI Policy
AI Toolkit AI Meeting Tools Guideline
Pilot Request Process
Public records request guidance
Data Management and Records State guidance on records retention
Education/training
AI Skill-building Roadshows
AI literacy
Community Engagement Responsible AI Program introduction
File and source
- File
- 2025-06-24_a33393_d289558_city-of-seattle-artificial-intelligence-for-city-impact.pdf
- Size
- 795,571 bytes
- SHA-256
- 11f5e6333344e93c50894ee65953b0f10c6470bb503622ef93efeabba5262728
- Original
- app.leg.wa.gov