Individual State Agency Fiscal Note, 1102 S HB, Veteran support and services
Summary
Individual State Agency Fiscal Note for 1102 S HB, titled Veteran support and services, from the Department of Veterans Affairs. The General Fund-State estimate for 2025-27 is 768,000, made up of 605,000 for FY 2026 and 163,000 for FY 2027. The narrative says Section 2 requires contacting veterans within 90 days of military discharge and providing county-specific information on the department website, and Section 3 requires a Veterans Service Officer program for eligible counties. To meet the requirements the department proposes 1 FTE of Program Specialist 5, a one-time contractor support worth $386K, and $20K worth of mailing expenses.
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“Individual State Agency Fiscal Note, 1102 S HB, Veteran support and services.”
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Individual State Agency Fiscal Note
Bill Number: 1102 S HB Title: Veteran support and services Agency: 305-Department of Veterans
Affairs
Part I: Estimates
No Fiscal Impact
Estimated Cash Receipts to:
NONE
Estimated Operating Expenditures from:
FY 2026 FY 2027 2025-27 2027-29 2029-31
FTE Staff Years 1.0 1.0 1.0 1.0 1.0
Account
General Fund-State 001-1 605,000 163,000 768,000 326,000 333,000
Total $ 605,000 163,000 768,000 326,000 333,000
Estimated Capital Budget Impact:
NONE
The cash receipts and expenditure estimates on this page represent the most likely fiscal impact. Factors impacting the precision of these estimates,
and alternate ranges (if appropriate), are explained in Part II.
Check applicable boxes and follow corresponding instructions:
If fiscal impact is greater than $50,000 per fiscal year in the current biennium or in subsequent biennia, complete entire fiscal note
X
form Parts I-V.
If fiscal impact is less than $50,000 per fiscal year in the current biennium or in subsequent biennia, complete this page only (Part I).
Capital budget impact, complete Part IV.
Requires new rule making, complete Part V.
Legislative Contact: Martha Wehling Phone: 360-786-7067 Date: 01/22/2025
Agency Preparation: Mirach Sebhat Phone: (360) 451-2296 Date: 01/28/2025
Agency Approval: Yacob Zekarias Phone: 253-545-1942 Date: 01/28/2025
OFM Review: Arnel Blancas Phone: (360) 000-0000 Date: 01/29/2025
Form FN (Rev 1/00) 198,203.00 Request # 305-25-010-1
FNS063 Individual State Agency Fiscal Note 1 Bill # 1102 S HB
Part II: Narrative Explanation
II. A - Brief Description Of What The Measure Does That Has Fiscal Impact
Significant provisions of the bill and any related workload or policy assumptions that have revenue or expenditure impact on the responding agency by
section number.
This bill aims to improve the lives of Washington State veterans by expanding support services, increasing access to federal
benefits, and ensuring equitable distribution of resources across counties.
Section 2 of the bill imposes a fiscal impact on Washington State Department of Veterans Affairs (WDVA) by requiring the
agency to provide veterans information regarding available veterans’ services. Subject to appropriate funding, this includes:
- Contacting veterans within 90 days of military discharge to provide information on benefits and services.
- Providing county-specific information on the department website about services and resources. This means maintaining
and continually updating information across all separate webpages, one for each eligible county, to ensure accuracy and
accessibility for veterans statewide.
- Producing a biennial report to the governor and legislature detailing the Veteran Service Officer program.
Section 3 of the bill qualifies additional counties for the VSO program participation by mandating the establishment and
maintenance of a Veterans Service Officer program targeting “eligible counties”. Eligible counties are defined as those
where the percentage of veterans receiving federal disability or pension compensation falls below the national average.
Responsibilities include:
- Establishing a process to educate local governments, veterans, and active service members in the National Guard or
Armed Forces Reserve about the program.
- Developing partnerships with local governments to assist in establishing and maintaining Veterans Service Officers in
eligible counties that chose to participate.
- Providing funding to support eligible counties in establishing and maintaining local accredited Veterans Service Officers.
II. B - Cash receipts Impact
Cash receipts impact of the legislation on the responding agency with the cash receipts provisions identified by section number and when appropriate, the
detail of the revenue sources. Description of the factual basis of the assumptions and the method by which the cash receipts impact is derived. Explanation
of how workload assumptions translate into estimates. Distinguished between one time and ongoing functions.
II. C - Expenditures
Agency expenditures necessary to implement this legislation (or savings resulting from this legislation), with the provisions of the legislation that result in
the expenditures (or savings) identified by section number. Description of the factual basis of the assumptions and the method by which the expenditure
impact is derived. Explanation of how workload assumptions translate into cost estimates. Distinguished between one time and ongoing functions.
To meet these requirements, WDVA assumes the following:
- Enhancements will be required for the department’s information technology systems and public-facing website.
As the state veteran agency, WDVA will also assume responsibility for:
- Providing Veteran Service Officer training and VA accreditation to additional CVSOs.
- Ensuring access to IT systems for additional CVSOs.
- Conducting quality assurance and reporting on VA claims submitted by additional CVSOs.
- Representing VA claims appeals submitted by additional CVSOs.
- Ensuring compliance with federal rules.
To address program expansion and successfully meet contract and reporting requirements, WDVA proposes 1 FTE of
Program Specialist 5, a one-time contractor support worth $386K, and $20K worth of mailing expenses.
PS5 position (FY26 Start):
The PS5 position will play a vital role in accomplishing the new scope of work outlined in section 2. Section 2 adds eight
Veteran support and services 305-Department of Veterans Affairs
Form FN (Rev 1/00) 198,203.00 Request # 305-25-010-1
FNS063 Individual State Agency Fiscal Note 2 Bill # 1102 S HB
new requirements, six of which are reportable to the governor and the appropriate standing committees of the legislature
regarding veteran services. The program specialist 5 position will be responsible for ensuring that complex data is collected,
organized, and analyzed in conjunction with county partners to ensure that all reports meet the requirements of this
legislation. This position will also be responsible for outreach to local government, training and technical expertise for
County Service Officers, and overall coordinating between counties and WDVA in all matters pertaining to the quality of
services to veterans and families.
The PS5 plays a vital role in supporting veterans by ensuring comprehensive and accurate information is available. This
requires collecting, sharing, and maintaining county-specific program details to enhance localized webpages and outreach
efforts, making resources easily accessible for veterans and their families. However, gathering, comparing, and reporting
this data presents significant challenges due to the varying operational models and regulations across counties. Each county
follows its own set of rules, making standardization difficult and requiring extensive efforts to collect and validate
information. The PS5 will be key in addressing these challenges, streamlining service delivery methods, and improving data
collection and reporting processes.
Comprehensive training provided by the PS5 position is essential for both new and experienced Veteran Service Officers to
remain up to date with the complex and frequently changing state and federal rules governing veterans' benefits, including
disability compensation, pensions, healthcare, education, and employment. By delivering effective training, this position
directly enhances veterans' access to the benefits they have earned.
In addition to FTE, WDVA assumes the following impact:
- $386,000 impact in FY26 for contractor support:
- $20,000 per year for veteran outreach mailings effort
These resources are necessary to fulfill the following requirements and associated tasks:
-Enhance the case management system and implement a new Power Automate process to track the creation and delivery
of department outreach to newly discharged veterans.
-Support the design, building, and testing the required database functionality.
-Collect development requirements, map individual program processes, and establish an integrated process framework
based on program needs.
-Develop, create, and test user stories and wireframe diagrams to guide system functionality and design.
-Ensure all products comply with OCIO standards for usability and accessibility.
-Integrate the WDVA website with Power BI to categorize and display available services by county, implement enhanced
query features, and ensure effective collection of website presentation requirements. This includes developing wireframe
concepts, testing, and refining user stories.
-Integrate data from case management systems and Veteran Service Officer claims systems, consolidating information
from multiple data sources for seamless access and analysis.
Veteran outreach mailings effort costing $20,000/year for postage, envelopes, and printing letterhead and brochures:
assumes welcome home letters mailed to new veterans within 90 days of receipt of discharge, approximately 7,000 letters
per year.
Part III: Expenditure Detail
III. A - Operating Budget Expenditures
Account Account Title Type FY 2026 FY 2027 2025-27 2027-29 2029-31
001-1 General Fund State 605,000 163,000 768,000 326,000 333,000
Total $ 605,000 163,000 768,000 326,000 333,000
Veteran support and services 305-Department of Veterans Affairs
Form FN (Rev 1/00) 198,203.00 Request # 305-25-010-1
FNS063 Individual State Agency Fiscal Note 3 Bill # 1102 S HB
III. B - Expenditures by Object Or Purpose
FY 2026 FY 2027 2025-27 2027-29 2029-31
FTE Staff Years 1.0 1.0 1.0 1.0 1.0
A-Salaries and Wages 89,000 89,000 178,000 178,000 178,000
B-Employee Benefits 34,000 34,000 68,000 68,000 68,000
C-Professional Service Contracts 386,000 386,000
E-Goods and Other Services 22,000 22,000 44,000 44,000 44,000
G-Travel
J-Capital Outlays 6,000 6,000 6,000
M-Inter Agency/Fund Transfers
N-Grants, Benefits & Client Services
P-Debt Service
S-Interagency Reimbursements
T-Intra-Agency Reimbursements 68,000 18,000 86,000 36,000 37,000
9-
Total $ 605,000 163,000 768,000 326,000 333,000
III. C - Operating FTE Detail: List FTEs by classification and corresponding annual compensation. Totals need to agree with total FTEs in
Part I and Part IIIA
Job Classification Salary FY 2026 FY 2027 2025-27 2027-29 2029-31
107L: PROGRAM SPECIALIST 5 88,800 1.0 1.0 1.0 1.0 1.0
Total FTEs 1.0 1.0 1.0 1.0 1.0
III. D - Expenditures By Program (optional)
Program FY 2026 FY 2027 2025-27 2027-29 2029-31
Veterans Services (020) 605,000 163,000 768,000 326,000 333,000
Total $ 605,000 163,000 768,000 326,000 333,000
Part IV: Capital Budget Impact
IV. A - Capital Budget Expenditures
NONE
IV. B - Expenditures by Object Or Purpose
NONE
IV. C - Capital Budget Breakout
Acquisition and construction costs not reflected elsewhere on the fiscal note and description of potential financing methods.
NONE
IV. D - Capital FTE Detail: FTEs listed by classification and corresponding annual compensation. Totals agree with total FTEs in Part IVB.
NONE
Part V: New Rule Making Required
Provisions of the bill that require the agency to adopt new administrative rules or repeal/revise existing rules.
Veteran support and services 305-Department of Veterans Affairs
Form FN (Rev 1/00) 198,203.00 Request # 305-25-010-1
FNS063 Individual State Agency Fiscal Note 4 Bill # 1102 S HB
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