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Biennium Compensation Report – 2023, Virginia Department of Human Resource Management (January 4, 2024)

Summary

Biennium Compensation Report – 2023 of the Virginia Department of Human Resource Management, with a cover letter dated January 4, 2024 from Janet L. Lawson, Director to Luke E. Torian, Chairman, House Appropriations Committee, and L. Louise Lucas, Chair, Senate Finance and Appropriations Committee. The letter states that Deloitte Consulting, LLP in conjunction with DHRM benchmarked 204 Commonwealth occupations against private and public sector comparators. It says base salaries of the selected roles lag the market average -13% and -9% respectively versus the private and public sector, and that approximately 9% of benchmarked roles are above the private sector market median. It states that the compensation methodology recommended by the 2020 mandated Compensation Workgroup was not adopted.

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“Biennium Compensation Report – 2023, Virginia Department of Human Resource Management (January 4, 2024).” Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/2024-rd102-f68d104bbf/, SHA-256 0cb36799dbe2c3e54bc9989074d0dd78a682fbf35e4feb53b3c6027afe4c0677.

Full text

                                                                                                                  James Monroe Building
JANET L. LAWSON
DIRECTOR
                               COMMONWEALTH OF VIRGINIA                                                           101 N. 14th Street, 12th Floor
                                                                                                                  Richmond, Virginia 23219
                                  Department Of Human Resource Management                                         Tel: (804) 225-2131
                                                                                                                  (TTY) 711

                                                        January 4, 2024

        The Honorable Luke E. Torian, Chairman, House Appropriations Committee
        The Honorable L. Louise Lucas, Chair, Senate Finance and Appropriations Committee
        The Honorable Margaret Lyn McDermid, Secretary of Administration


        Subject: Biennium Compensation Report – 2023

        The attached report is pursuant to § 2.2-1202 B. of the Code of Virginia which requires that:

                  B. The Director of the Department shall, on or before September 1 of each odd-numbered year, submit
                  a report on (i) the classified job roles that should receive higher salary increases based on identified
                  recruitment and retention challenges, (ii) the appropriate amount by which the salary of such classified
                  job roles should be increased, and (iii) cost estimates for funding any salary increases to the Governor
                  and the Chairmen of the House Committee on Appropriations and the Senate Committee on Finance
                  and Appropriations.

        Deloitte Consulting, LLP in conjunction with DHRM, benchmarked 204 Commonwealth occupations
        against private and public sector comparators. The population of benchmarked roles selected for the
        study includes a diverse mix of management, professional, support, and technical positions aligned
        across the full range of Commonwealth salary bands covering classified roles.

        The study demonstrates base salaries of the selected roles in the Commonwealth lag the market
        average -13% and -9% respectively versus the private and public sector. Recent statewide salary
        adjustments yielded improvement. Approximately 9% of benchmarked roles are above the private sector
        market median.

        The compensation methodology recommended as part of the 2020 mandated Compensation Workgroup
        to address these issues was not adopted. Reconsideration of the workgroup’s recommendations should
        be explored as a means to provide relief from the ongoing stress on the compensation infrastructure.

        This report presents recommendations, as indicated on page 18 of the attached report, to properly align
        strategic workforce methodologies that will address increasingly problematic challenges with employee
        pay, compression, recruitment, and retention.

        Sincerely,




        Janet L. Lawson




                                                 An Equal Opportunity Employer
         Virginia Department of Human Resource Management



         Biennial Compensation Report
Occupational Recruitment, Retention, & Market Position Analysis of the
              Commonwealth’s Classified Workforce

                          Data as of August 2023
                        Report as of November 2023
Table of Contents
 Executive Summary .............................................................................................................. 3
 Introduction ......................................................................................................................... 5
        Purpose .................................................................................................................... 5
            Background.............................................................................................................. 5
            Classification Structure and Position Selection Methodology ................................ 6
 Report Findings .................................................................................................................... 8
        Compensation Benchmark Study and Salary Increases ........................................... 8
 Recommendation ................................................................................................................. 9
 Project Methodology.......................................................................................................... 10
 Compensation Market Review ........................................................................................... 11
      Base Salary Findings – Overall Variance to Market: Current ................................. 11
            Base Salary Findings – Overall Variance to Market: Trend Analysis ...................... 11
            Base Salary Findings – Significant Variance to Market.......................................... 12
            Base Salary Findings – Salary Band Analysis ......................................................... 12
            Base Salary Findings – Variance by Secretary ....................................................... 13
            Base Salary Findings – Targeted Salary Increases to Market ................................ 14
 Salary Increase Guidelines .................................................................................................. 16
         Historical Background ............................................................................................ 16
            2024 Projections.................................................................................................... 16
            Annual Funding Recommendations....................................................................... 17
            Compensation Implementation Recommendations ............................................. 18
            Illustrative Example ............................................................................................... 18
 Appendix A: Enacted Amendments .................................................................................... 19
 Appendix B: Market Review Methodology ....................................................................... 21
 Appendix C: Salary Increase Market Data ......................................................................... 22




                                                                                                                               2|Page
Executive Summary
Deloitte Consulting, LLP (“Deloitte”) in conjunction with DHRM benchmarked the salaries of
204 roles in Commonwealth occupations against private and public sector comparators. The
population of benchmarked roles selected for the study includes a diverse mix of
management, professional, support, and technical positions aligned across the full range of
Commonwealth salary bands covering classified roles.

As noted above, the study focuses on employee salaries compared to market. The study has
not compared the total compensation of classified Commonwealth employees – the value of
salaries and benefits – to market.

The 2023 Biennial Compensation Report produced the following findings:
          • On average, base salaries in the Commonwealth among the positions
             benchmarked fall below the market by 13% and 9%, respectively, versus the
             private and public sectors. Approximately 9% of the benchmarked roles are
             more than 20% above private sector market median salary.
           •   Statewide salary adjustments have brought salaries closer to market.
               However, the salaries of almost 20% of classified employee in benchmarked
               roles fall below each market 25th percentile.
           •   On average, when the market data is compared to the Commonwealth
               salary bands, which generally function as broad bands:
                   − The minimums of the Commonwealth salary bands fall 36% and 33%
                       below the private sector and public sector market 25th percentiles,
                       respectively.
                   − The midpoints approximate the private sector data and fall 5%
                       above the public sector data.
                   − The maximums fall 25% and 31% above the private sector and public
                       sector market 75th percentiles, respectively.
           •   On average, the salaries of Commonwealth employees generally fall in the
               second quartile of the Commonwealth salary bands.

  In general, inconsistent appropriated salary adjustments have made it difficult for state
  agencies to build a proactive and sustainable approach to addressing compensation
  concerns.
           •   The current classified salary structure has become reactive and critically
               distressed over time.
           •   The statewide adjustment method of awarding flat rate increases has continued
               to put stress on the classified salary structure and has accelerated compression
                                                                                       3|Page
    issues in the lower pay bands.
•   Proposed minimum wage increases (in January 2025 and January 2026) may
    further exacerbate compression in pay bands 1 through 4.
•   The compensation methodology recommended as part of the 2020 mandated
    Compensation Workgroup to address these issues has not been adopted.
    DHRM is re-recommending this methodology be implemented to help alleviate
    structural collapse and to enable Commonwealth agencies the autonomy to
    proactively address recruitment, retention, and compression challenges.




                                                                     4|Page
Introduction

Purpose

This report overviews the market position of the Commonwealth’s compensation program for
classified roles compared to similar jobs in private industry and other public sector
organizations. This report also analyzes the impact of several economic conditions affecting the
Commonwealth’s workforce, including:
    • Current salary structure compression in pay bands 1-4,
    • Distortion of salary structure ratios in pay bands 5-9, and
    • The current employee salary adjustment methodology versus a variable methodology.

The analysis presented in this report is limited to classified salaried Commonwealth roles
whose terms and conditions of employment are subject to the Virginia Personnel Act (VPA).
The analysis is also limited to data readily available to the Department of Human Resource
Management (DHRM) and its central Human Resource Management Systems. Understanding
that each individual state agency is in the most advantageous position to analyze and manage
its workforce and distinct lines of business, the Commonwealth of Virginia maintains a
decentralized salary administration plan and program. This approach delegates authority and
accountability to individual agencies.

DHRM is using the data in this report to (i) illustrate the Commonwealth’s overall workforce
position and (ii) identify market rates of pay for occupations with recruitment and retention
issues. It is not intended to identify specific and unique agency workforce challenges.


Background
The Commonwealth’s Compensation Philosophy, codified in 2001, states that the “goal of the
Commonwealth to compensate its employees at a rate comparable to the rate of compensation
for employees in the private sector of the Commonwealth in similar occupations, and
consistently recruit and retain the most suitably qualified employees.”
Pursuant to § 2.2-1202 of the Code of Virginia:
B. The Director of the Department shall, on or before September 1 of each odd-numbered year,
submit a report on (i) the classified job roles that should receive higher salary increases based
on identified recruitment and retention challenges, (ii) the appropriate amount by which the
salary of such classified job roles should be increased, and (iii) cost estimates for funding any
salary increases to the Governor and the Chairmen of the House Committee on Appropriations
and the Senate Committee on Finance.




                                                                                      5|Page
DHRM, with assistance from Deloitte, has compared the base salaries of a sample of difficult to
fill and retain classified Commonwealth roles to benchmark base salary data representing the
public and private sectors. This report documents the market study findings and answers these
key questions:

•   How do base salaries for a sample of classified Commonwealth roles where attraction
    and retention struggles exist compare to public and private sector salaries?
•   What are the projected salary increases for the public and private sectors in 2024?

The market data for this year’s compensation study, which includes projections for base
salary increases, were gathered from multiple published compensation surveys. Market
comparisons were based on an analysis of position duties and responsibilities; comparisons
to market were not made solely on a job title basis.


Classification Structure and Position Selection Methodology
The Commonwealth's classified workforce is composed of just over 57,000 employees
across 12 agencies.

A Commonwealth classified role or job code title describes a broad group of occupationally
related positions that represent different levels of work and career progressions. Roles are
further defined by individual agencies through working titles aligned to specific position
responsibilities. The current classification structure and the diverse nature of services provided
by the Commonwealth’s agencies leads to multiple and wide-ranging occupations represented
within a single job code.

Table 1 shows how different Commonwealth departments use various position working titles
within the same job code title and how the same position working title is used within different
job code titles by different departments.

Table 1
Job Code     Job Code Title        Position Working Title           Department          Grade
  19013 Admin and Office Spec III Assistant Accountant             Fiscal Division        3
  19013 Admin and Office Spec III        Accountant       Class, Adm Fac, 12mth Pro Fac   3
  19031 Financial Services Spec I    Accountant Senior      Finance and Administration    4
  19031 Financial Services Spec I      ACCOUNTANT             OPR Bank Reconciliation     4
  19031 Financial Services Spec I        Accountant                   FINANCE             4
  19031 Financial Services Spec I    Senior Accountant                FINANCE             4
  19031 Financial Services Spec I        Accountant              Financial Services       4
  19221 Gen Admin Supv I/Coord I         Accountant               Business Office         4
  19032 Financial Services Spec II   Senior Accountant             Financial Srvs         5
  19032 Financial Services Spec II       Accountant       Financial Management Services   5

                                                                                       6|Page
The population of benchmarked roles includes a diverse mix of management, professional,
support, and technical positions aligned across the full range of Commonwealth salary bands
covering classified roles.




                                                                                   7|Page
Report Findings
Compensation Benchmark Study and Salary Increases

Key findings from the study are shown in Figure 1:
       Figure 1

                  Salary Values
                  •   On average, base salaries are 13% and 9% below market median private sector and public
                      sector base salary data, respectively
                  •   The average salaries for 18 positions are more than 20% above the market median private
                      sector base salary data; the average salaries for 22 positions are more than 20% above the
                      market median public sector base salary data
                  •   The average salaries of 84 positions are more than 20% below the market median private
                      sector data base salary data; the average salaries of 68 positions are more than 20% below
                      the market median public sector base salary data
                  •   When reviewed on an agency basis, base salaries, on average, range from 28% below
                      market medians in roles within the Secretariat of Commerce and Trade to approximating
                      market medians in roles within Public Safety and Homeland Security
                  •   On average, the Commonwealth salary band minimums fall significantly below the market
                      25th percentile salaries, the midpoints align to market medians, and the maximums are
                      25% and 30% above the 75th percentile private sector and public sector data, respectively


                  Salary Increases
                      In the prior two years, the Commonwealth provided targeted salary increases to address
                      below-market salaries; these Commonwealth general salary increases aligned with market
                      General salary increases for the Commonwealth totaled 7% in 2023 (5% in June and 2% in
                      December); market median salary increases in 2023 were 4%
                      Market median projections for salary increases in 2024 are 4%
                      Since 2001, there have been seven years where general salary increases were not provided
                      to Commonwealth employees; from 2001 to 2023, Commonwealth salary increases have
                      averaged 2.9% while general industry and government sector market median salary
                      increases have averaged 3.4% and 3.5%, respectively
                      Across pay bands 1–4, nearly 1,300 classified employee salaries fall below the general
                      industry 25th percentile base salary data; across the same bands, nearly 1,200 employee
                      salaries fall below the government sector 25th percentile data
                      In 2021, Deloitte recommended the Commonwealth appropriate funds each year for annual
                      salary increases; the Commonwealth has yet to formalize and implement an annual salary
                      increase process




                                                                                                    8|Page
Recommendation
This report identifies (i) the classified job roles that should receive higher salary increases
based on identified recruitment and retention challenges, and (ii) the appropriate amount by
which the salary of such classified job roles should be increased.

To keep pace with market competitors, annual employee increases should be consistent and
prioritized. It is recommended that appropriated employee adjustments be included as part of
the biennial budget development process based on reported market movement. This will allow
the Commonwealth to move to a sustainable and steady methodology to address compression,
recruitment, and retention risks.

When considering the wide range of the multi-industry and multi-occupational workforce, it is
recommended that the Commonwealth adopt a modern and market-based approach to salary
adjustments. Further, empower each agency to award variable increases based on established
metrics such as a performance multiplier component and a market variance component (as
outlined above). This will give each agency discretion to address unique workforce challenges
while protecting the stability, equity, and integrity of overall compensation strategies and
structures. This will also support the financial accountability of the Commonwealth’s
compensation approach as well as maximize the workforce impact of appropriated funding.




                                                                                      9|Page
Project Methodology
Deloitte used the approach shown in Table 2 to help DHRM identify Commonwealth
occupations with recruitment and retention challenges, understand pay program
competitiveness, and analyze historical salary increases compared to market.


Table 2                    Compensation study                                     Salary increase analysis guidelines

                    Select jobs to benchmark using:                              Use the following to develop salary increase
                                                                                 guidelines:
                    Commonwealth recruitment and
                     retention data; roles were selected with                    Position recruitment data
                     a long time-to-fill rate 1
                                                                                 The benchmark study results
       Inputs
                    The number of incumbents in each
                                                                                 Salary budget surveys to identify leading
                     occupation; positions were selected
                                                                                  market practice for merit and total salary
                     covering a large number of employees 2
                                                                                  increase budgets
                    Job levels; positions were selected
                     covering a diverse mix of management,
                     professional, support and technical staff



       Outputs       Benchmark study results                                      Salary increase recommendations



DHRM was helped by Deloitte to:

•   Compare the market data findings to (i) classified Commonwealth employee salaries and (ii) the
    Commonwealth salary bands covering the classified positions benchmarked, and

•   Compare historical salary increases for Commonwealth classified employees to market
    practice salary increase data.




1 Commonwealth Time-to-Fill rate is effective as of September 23, 2023. The time-to-fill rate among the positions selected for the benchmark study average

166 days.
2 The number of employees in the positions selected for the benchmark study is effective as of September 23, 2023; the average number is 39 and the maximum

number is nearly 4,400.
                                                                                                                             10 | P a g e
Compensation Market Review
Base Salary Findings – Overall Variance to Market: Current
Deloitte compared Commonwealth employee salaries of the benchmarked roles to market
data illustrating the 25th, median/50th, and 75th percentiles of public and private sector data.

Deloitte understands that select Commonwealth agencies have historically applied market-
based differentials to national market data to recognize differences in the local cost of labor
and recruiting difficulties for select occupations in certain locations. Deloitte did not apply
differentials to the market data compiled for this analysis.

Table 3 shows base salaries on average:
• Approximate the 25th percentile of the private sector market median data
• Fall between the 25th and 50th percentile public sector market median data
Table 3
                                          Overall Variance to Market Median


               Private Sector Market Data                                           Public Sector Market Data

                         Base Salaries                                                     Base Salaries
 25th Percentile                 Median       75th Percentile      25th Percentile             Median         75th Percentile

     -0.4%                   -13.1%               -25.4%               4.5%                    -9.1%             -21.7%




Base Salary Findings – Overall Variance to Market: Trend Analysis
Table 4 shows how Commonwealth salaries have compared to market over the past three
market studies. In most instances, Commonwealth classified employee salary position relative
to market, on average, has increased a few percentage points with each study.

Table 4
                                            Overall Variance to Market Median

 Year                   Private Sector Market Data                                      Public Sector Market Data

                                  Base Salaries                                               Base Salaries
          25   th
                    Percentile       Median       75   th
                                                            Percentile 25   th
                                                                                 Percentile      Median       75th Percentile

 2020               -6.2%            -16.5%             -26.2%                    1%             -10.1%           -20.7%
 2021               -2.6%             -15%              -25.4%                   2.1%            -11.3%           -22.5%

 2023               -0.4%            -13.1%             -25.4%                   4.5%            -9.1%            -21.7%


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Base Salary Findings – Significant Variance to Market
Table 5 shows the number of roles with base salaries significantly greater than or less than
market median rates:
   • Average salaries for classified employees in one-half of the benchmarked roles are
       more than 20% below or more than 20% above private sector market median salary
   • Average salaries for classified employees in 44% of benchmarked roles are more than
       20% below or more than 20% above public sector market median salary
Table 5

              Private Sector Market Data                            Public Sector Market Data
                  Base Salaries                                           Base Salaries
  More Than                 More Than                  More Than                   More Than
              % Of Total                  % Of Total                  % Of Total                % Of Total
  20% Above                 20% Below                  20% Above                   20% Below
              Benchmark                   Benchmark                   Benchmark                 Benchmark
    Market                    Market                     Market                      Market
                Roles                       Roles                       Roles                     Roles
    Median                    Median                     Median                      Median

      18         9%             84          41%           22            11%           68          33%




Base Salary Findings – Salary Band Analysis
Table 6 shows the Commonwealth salary bands are significantly wider than the range of
market median salaries.

On average:
   • The Commonwealth salary band minimums fall 36% and 33% below private sector and
      public sector market 25th percentile salaries, respectively
   • The midpoints are aligned with the private sector and public sector market median
      salaries
   • The salary bands maximums fall 25% and 31% above private sector and public sector
      market 75th percentile salaries, respectively
Table 6

                                     COVA Bands vs. Market Data

           Private Sector Market Data                               Public Sector Market Data
 Employees                                             Employees
   Below                                   Max vs        Below         Min vs       Mid vs       Max vs
              Min vs 25th
                            Mid vs 50th
  Market                                     75th       Market          25th         50th         75th
              Percentile    Percentile
    25th                                  Percentile      25th        Percentile   Percentile   Percentile
 Percentile                                            Percentile
    1144        -36%           0%           25%           998           -33%         5%           31%


                                                                                            12 | P a g e
Base Salary Findings – Variance by Secretary
Table 7 shows the variance of benchmarked roles to market median salaries when the data is
arrayed by Commonwealth Secretary:
    •     Average classified employee salaries in Administration, Agriculture & Forestry,
          Commerce & Trade, Finance, and Labor are 20% or more below market median
          private sector salaries
    •     Average employee salaries in Agriculture & Forestry, Commerce & Trade, Finance,
          and Labor are 20% or more below market median public sector salaries
    •     Average employee salaries in Public Safety & Homeland Security and Veterans &
          Defense Affairs generally align to the market median private sector and public
          sector salaries

Table 7
                                                               Market Data Variance
                                                                Private       Public
                                                                Sector        Sector
                                                  Number of
                                                              Median Base   Median Base
                   SECRETARY NAME                 Benchmark
                                                              Salary Data   Salary Data
                                                    Roles
                   Administration                     6         -20%          -15%
              Agriculture and Forestry                4         -25%          -24%
                Commerce and Trade                    1         -28%          -22%
                     Education                       30         -13%          -10%
                  Executive Offices                   3         -14%          -13%
                      Finance                         5         -25%          -22%
            Health and Human Resources               41         -12%           -9%
                       Labor                          4         -24%          -22%
                 Natural Resources                    9         -12%          -10%
          Public Safety & Homeland Security          22          0%            0%
                   Transportation                    19         -18%          -14%
            Veterans and Defense Affairs              5          -1%           4%
   Positions That Cover Multiple Secretaries         55         -13%          -10%




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Base Salary Findings – Targeted Salary Increases to Market
Table 8 lists positions that received targeted salary increases in 2021, 2022 and/or 2023 and
the current variance to market median salaries. In select jobs, significant variance to market
median salaries still exits.

Table 8
                Role Title                          Working Title                      General Industry      Government
                                                                                       Market Median       Industry Market
                                                                                          Variance             Median
                                                                                                              Variance
    Agricultural Manager I                Educational Urban Farm Manager                     -51%               -48%
    Agricultural Specialist II            Extension Unit Technician, FASA                    24%                   24%
    Direct Service Associate II              Certified Nursing Assistant                     30%                   38%
    Direct Service Associate II                    Dental Assistant                          -3%                   3%
    Direct Service Associate II               Healthcare Technician Sr.                      -27%                  -27%
    Direct Service Associate II                 Nutritionist Associate                       -34%                  -34%
    Direct Service Associate II               PRN Pharmacy Technician                        -48%                  -45%
    Direct Service Associate III                Barber/Cosmetologist                         31%                   31%
    Direct Service Associate III               Clinical Care Technician                      -63%                  -63%
    Direct Service Associate III                 Behavior Technician                         -20%                  -13%
    Direct Service Associate III             Lead Psychiatric Technician                      1%                   1%
    Direct Service Associate III                Pharmacy Technician                          -24%                  -19%
    Environmental Specialist I      Environmental Health Onsite Tech Specialist              -30%                  -26%
    Natural Resource Manager II         District Forester-Headwaters District                -5%                   -5%
    Security Officer IV              Corrections Sergeant (Multiple Vacancies):              44%                   44%
                                        Sussex I and II State Prison Complex
    Direct Service Associate II                   Dental Assistant                           -3%                   3%
    Direct Service Associate III                Barber/Cosmetologist                         31%                   31%
    Environmental Specialist II                Environmental Engineer                        -38%                  -35%
    Direct Service Associate II              Certified Nursing Assistant                     30%                   38%
    Agricultural Specialist V        Regional Marketing Specialist - Northwest               -18%                  -18%
                                     Virginia Region (Charlottesville or Stephens
                                                     City) #00850
    Admin and Office Spec II                       Postal Assistant                          -38%                  -38%
    Laboratory & Research Spec I    Forensic Laboratory Specialist II - Toxicology -         -30%                  -26%
                                             Eastern Laboratory - CF213
    Laboratory and Research Tech       Laboratory Technician Senior (Hourly):                -18%                  -13%
                                          Haynesville Correctional Center
    Agricultural Specialist III         Poultry Grader (Hourly/No Benefits)                  15%                   15%
                                              Frederick County #W0069
    Direct Service Associate II               Healthcare Technician Sr.                      -27%                  -27%
    Agricultural Specialist IV         Plant Protection Inspector (Abingdon)                 -4%                   -4%
                                                      #00431
    Direct Service Associate III               Pharmacy Technician                           -24%                  -19%


                                                                                                    14 | P a g e
             Role Title                        Working Title                     General Industry      Government
                                                                                 Market Median       Industry Market
                                                                                    Variance             Median
                                                                                                        Variance
 Direct Service Associate II                Nutritionist Associate                     -34%               -34%
 Probation Manager II            Chief Probation Officer (Probation Director):         37%                   37%
                                       P&P District #06/Suffolk - #P0601
 Law Enforcement Officer I                *Police Officer - Full time                  -8%                   -2%
 Natural Resource Spec III             Area Forester-Five Forks District               -39%                  -39%
 Natural Resource Spec II         Park Ranger - Law Enforcement - Douthat              -2%                   -2%
                                                  State Park
 Probation Officer II                      Probation Supervisor                        39%                   39%
 Security Manager I                        Corrections Lieutenant                      33%                   33%
 Probation Officer I              Probation Officer - (P&P District #8 South  7%                             7%
                                                   Boston)
 Security Officer III            Corrections Officer - Beaumont Correctional -2%                             -2%
                                                    Center
*These positions are separate from those found in the Virginia State Police.




                                                                                              15 | P a g e
Salary Increase Guidelines
Historical Background
Deloitte compared the Commonwealth’s general salary increases to historical salary increase
market data since 1995. 3 Figure 2 shows that annual Commonwealth salary increases have
been irregular since the mid-1990s. This includes no general increases for Commonwealth
employees in 2001, 2002, 2008, 2009, 2014, 2018, and 2020.

                                        Historical Commonwealth and Market Salary Increases
     8%
     7%
     6%
     5%
     4%
     3%
     2%
     1%
     0%
          1995                 2000                   2005            2010                 2015              2020
                             Commonwealth Increases            Market - General Industry           Market - Government Industry


Figure 2


2024 Projections
Figure 3 shows 2024 projections for merit increase budgets in a range of industries in the
private sector. 4

                     Chemical/Metal
                 Consumer Products
                            Education
                               Energy
                   Financial Services
                           Healthcare
                            Insurance
                      Manufacturing
                    Pharamaceutical
      Professional/Business Services
            Real Estate/Construction
                    Retail/Wholesale
    Technology/Telecommunications
                      Transportation
                                Other

                                    0.0%     0.5%       1.0%   1.5%      2.0%       2.5%    3.0%    3.5%       4.0%       4.5%

Figure 3




3
    Source: Historical WorldatWork Salary Budget Surveys.
4
    Source: Empsight Policies, Practices, and Merit Survey Report (August 2023).
                                                                                                                           16 | P a g e
Salary Increase Guidelines (cont.)
Annual Funding Recommendations
Deloitte previously recommended in the 2020 Workgroup Study that the Commonwealth
implement an annual salary increase process like the high-level example shown in Figure 4.
This process focused on the following:

1.    Appropriate funds each year for annual salary increases; use market data for merit
      budgets to determine the general Commonwealth merit budget.
2.    Allocate budgets to each agency.
3.    Instruct agencies to award increases based on performance, market position and
      recruitment and retention considerations.

Figure 4



                        Appropriate Funds & Establish Agency Merit
                                        Budgets
                                          Market: 4%




           Allocate Funds to Address                     Allocate Funds to Address
     Performance and Market Adjustments            Recruitment and Retention Challenges
        Recommended: 2/3 of Budget                     Recommended: 1/3 of Budget




                                                   Consider:
  Consider:                                           •   Overtime rates
     •   Performance ratings                          •   The amount of retention
     •   Variance vs market target                        awards
  Also use to address compression                     •   Voluntary turnover
                                                      •   Total turnover




                   See Appendix C for salary increase market data details.




                                                                                          17 | P a g e
Salary Increase Guidelines (cont.)
Compensation Implementation Recommendations
Individual Commonwealth agencies have the ability to make salary increase decisions on an
individual employee basis. Under the proposed recommendations shown in Figure 5, agencies
will be instructed to review employee performance, compare employee pay to market, and
consider unique recruitment and retention needs to award salary increases.
Figure 5




Illustrative Example
Table 9 shows how the salary increase guidelines would work. In this example:
1. An employee is compensated below the market median base salary and met all
   performance expectations.
2. The employee received the second highest performance rating.
3. The employee’s occupation has experienced recruitment and retention challenges.

1                                 2                                            3
Table 9
                                             Performance Multiplier
Employee Salary versus Market                                                  Recruitment and Retention
Median Merit Range                                                                 Challenge Merit Addition
                                   Performance Rating             Multiplier

                                   Highest Rating                     1.15x
      Above       1.0% - 1.95%                                                        No                  0%
                                   2nd Highest Rating                 1.05x

                                   3rd Highest Rating                 1.00x          Yes                  1%
      Below           2%
                                   4 Highest Rating
                                    th
                                                                      0.95x

                                   Lowest Rating                      0.85x


                        Proposed Salary Increase: = (2% x 1.05) + 1% = 3.1%

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Appendix A: Enacted Amendments
The 2019 Session of the General Assembly of Virginia enacted amendments to the Code of
Virginia clarifying the goals and processes of managing the compensation of the
Commonwealth’s classified workforce. 3

Be it enacted by the General Assembly of Virginia:

1. That § 2.2-1202 of the Code of Virginia is amended and reenacted as follows:

§ 2.2-1202. Review of employee compensation; biennial report on employee
recruitment and retention.

    A. It is a goal of the Commonwealth to compensate its employees at a rate comparable
    to the rate of compensation for employees in the private sector of the
    Commonwealth in similar occupations, and consistently recruit and retain the most
    suitably qualified employees. To achieve this goal, the Director of the Department (of
    Human Resource Management) shall annually review (i) recruitment and retention
    trends, (ii) the functions performed by each classified job role, (iii) the number of
    employees and distribution of classified job roles across state agencies, and (iv) how
    the salaries for each classified job role compare to salaries paid by other employers in
    the Commonwealth and, as appropriate, to comparable salaries at a regional or
    national level.

    B. The Director of the Department shall, on or before September 1 of each odd-
    numbered year, submit a report on (i) the classified job roles that should receive higher
    salary increases based on identified recruitment and retention challenges,
    (ii) the appropriate amount by which the salary of such classified job roles should be
    increased, and (iii) cost estimates for funding any salary increases to the Governor and
    the Chairmen of the House Committee on Appropriations and the Senate Committee on
    Finance.




5
 Source: 2019 Session of the General Assembly of Virginia: Chapter 424. (2019, March 18). Virginia’s Legislative Information
System. https://lis.virginia.gov/cgi-bin/legp604.exe?191+ful+CHAP0424&191+ful+CHAP0424

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Appendix A: Enacted Amendments (cont.)

Updates to the Appropriation Act also now require DHRM to administer and perform the
following activities on an ongoing basis 4 :

Item 81


M.1. The Department of Human Resource Management shall convene a workgroup
(the “compensation workgroup”) to develop a methodology that can be used to
determine (i) the amount of funding that should be appropriated for state employee
salary increases each year and (ii) how to distribute that funding to address state
agencies' most significant workforce challenges.


    2. The methodology should be data-driven and include (i) recruitment and
    retention trends for each job role in the state workforce, (ii) how salaries and total
    compensation for each job role compare to similar jobs at other employers,
    (iii) the extent to which recruitment and retention challenges can be addressed
    by salary increases, and (iv) the impact of recruitment and retention challenges
    in each job role on state agency operations.


    3. In developing the methodology, the workgroup shall incorporate data from
    the Personnel Management Information System, the Department of Human
    Resource Management's employee exit survey, and data from Occupationally Based
    Data Services.


    4. The workgroup shall include representatives from the Department of Human
    Resource Management, the Department of Planning and Budget, House
    Appropriations Committee staff, Senate Finance Committee staff, and human
    resources staff from multiple state agencies.


    5. The methodology developed by the workgroup shall be used to develop the
    biennial report required by House Bill 2055 of the 2019 General Assembly Session.
    5
      Notwithstanding the provisions of House Bill 2055, the first biennial report using
    this methodology shall be due by December 1, 2019




4
 Source: 2019 Session of the General Assembly of Virginia: Budget Bill HB1700 (Chapter 854). (n.d.). Virginia’s Legislative
Information System. https://budget.lis.virginia.gov/item/2019/1/HB1700/Chapter/1/81/
5
 Source: 2019 Session of the General Assembly of Virginia: Chapter 424. (2019, March 18). Virginia’s Legislative Information
System. https://lis.virginia.gov/cgi-bin/legp604.exe?191+ful+CHAP0424&191+ful+CHAP0424

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Appendix B: Market Review Methodology

•      Deloitte identified and confirmed market matches for 204 occupations with DHRM
       leadership using published compensation surveys and publicly available information on
       the Commonwealth of Virginia's website that documents the following:

       −    Job content,
       −    Overall level of responsibility,
       −    Supervisory responsibilities,
       −    Educational requirements, and
       −    Years of experience.

•      The Commonwealth’s employee headcount and salary data are effective as of
       October 27, 2023,

•      The survey data were aged from the effective date of each to October 1, 2023, at an
       annual rate of 4% for the public sector and 4% for the private sector, 6

•      With the exclusion of the U.S. Bureau of Labor Statistics (“BLS”) data, the market data
       reflect similarly sized organizations based on the total FY23 annual operating budget of
       the Commonwealth 7

•      Salary Surveys used include:

       −    Economic Research Institute (ERI) Salary Assessor
       −    Empsight International, “The Works” Survey
       −    Pay Scale Report
       −    U.S. Bureau of Labor Statistics Survey
       −    Mercer Surveys (Healthcare System Executives; Healthcare Individual Contributors
            Report; Healthcare Individual Contributors Report; Physician Practices/Clinics Report;
            Supervisory and Management Report; Executive Report; Finance, Accounting, and
            Legal Report; Information Technology Report; and Sales, Marketing, and
            Communications Report)
       −    Willis Towers Watson Surveys (Accounting & Finance Compensation Survey;
            Engineering, Design, and Technical Specialty Compensation Survey; Health Care
            Clinical and Professional Survey; Healthcare Executive and Management; Information
            Technology Compensation; and Marketing & Communication Compensation Survey)




6
    Source: WorldatWork 2023-2024 Salary Budget Survey.
7
 The U.S. BLS data represent a collection of federal, state, and local government organizations of all sizes; the BLS is not scoped
based on operating budget.

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Appendix C: Salary Increase Market Data
The following shows current market practice information on annual salary increases and
salary structure adjustment practices in the public and private sectors to help DHRM
develop a salary increase budget for classified positions.

The data represent calendar year 2024 salary increase projections for the government/
public sector (Table 5) and the general industry/private sector (Table 6). The data are
specific to salary structure adjustments, cost of living adjustments (“COLA”), merit
increases, and total increases. 8

Table 5
     Public Sector                                                                       Survey Source

     Increase Type                                            WorldatWork 9                PayScale 10              Empsight 11 12
     Salary Structure Adjustments                                     N.R.                      1.8%                         N.R.
     General Increases/COLA                                           N.R.                      2.3%                         N.R.
     Merit Increases                                                  N.R.                      2.6%                         N.R.
     Total Increases 13                                               N.R.                      4.0%                         N.R.


Table 6
     Private Sector                                                                      Survey Source
     Increase Type                                            WorldatWork 11               PayScale 12              Empsight 13 14
     Salary Structure Adjustments                                    3.0%                       2.3%                        2.9%
     General Increases/COLA                                          3.0%                       1.3%                         N.R.
     Merit Increases                                                 3.5%                       3.2%                        3.7%
     Total Increases 15                                              3.8%                       3.8%                        4.0%




8
  The data have not been scoped based on number of organization employees or organization annual budget/revenue. Details
identifying the specific entities and organizations on which the data are based are not reported in the market surveys.
9
 Market Data Source: WorldatWork’s 2023-2024 Salary Budget Survey. WorldatWork includes Public Administration data. All data
reflect medians.
10
  Market Data Source: Pay Scale 2023-2024 Salary Budget Survey. All data reflect medians and exempt employees. The survey
reports data based on employee-type level (i.e. Exempt, Non-exempt); it does not present data on an overall basis.
11
     Market Data Source: Empsight Policies, Practices, and Merit Survey Report (August 2023). All data reflect medians.
12
     Many of the participants in Empsight’s survey are Fortune 500 companies; 80% have annual revenues greater than $3 billion.
13
     Total Increases: The sum of increases granted over the course of the year.

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