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PCS for CS/HB 939 — Consumer Protection (Commerce Committee, 2024)

Summary

Proposed committee substitute PCS for CS/HB 939, marked ORIGINAL (2024), a bill to be entitled An act relating to consumer protection. The title says it revises requirements for payment settlement entities submitting information returns to the Department of Revenue and adds grounds for suspending and disqualifying qualified public depositories. It creates section 415.10341, Florida Statutes, authorizing financial institutions to delay a disbursement or transaction from the account of a specified adult, with a court of competent jurisdiction able to shorten or extend the delay. It also lets insureds and claimants cancel roof contracts without penalty and updates the fireworks display code. The act takes effect July 1, 2024.

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Cite this document

“PCS for CS/HB 939 — Consumer Protection (Commerce Committee, 2024).” Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/2024-3220-commerce-committee-proposed-committee-bills-pcbs-fn-pcs-for-ea5f719ee1/, SHA-256 79813281e7e53e3d89ff06ac3f3ee4109aca57f51082b610a4acf884c4d61e0e.

Full text

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           PCS for CS/HB 939                          ORIGINAL                                                  2024




    1                                         A bill to be entitled
    2              An act relating to consumer protection; amending s.
    3              212.134, F.S.; defining terms; revising requirements
    4              for payment settlement entities, or their electronic
    5              payment facilitators or contracted third parties, in
    6              submitting information returns to the Department of
    7              Revenue; specifying requirements for third party
    8              settlement organizations that conduct certain
    9              transactions; amending s. 280.051, F.S.; providing
10                 additional grounds for qualified public depositories
11                 to be suspended and disqualified; amending s. 280.054,
12                 F.S.; providing additional acts deemed knowing and
13                 willful violations by qualified public depositories
14                 which are subject to certain penalties; creating s .
15                 415.10341, F.S.; defining terms; providing legislative
16                 findings and intent; authorizing financial
17                 institutions, under certain circumstances, to delay a
18                 disbursement or transaction from an account of a
19                 specified adult; requiring the financial institution
20                 to make certain information available upon request by
21                 certain entities; specifying that a delay on a
22                 disbursement or transaction expires on a certain date;
23                 authorizing the financial institution to extend the
24                 delay under certain circumstances; authorizing a court
25                 of competent jurisdiction to shorten or extend the

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        PCS for CS/HB 939                          ORIGINAL                                                  2024




26              delay; providing construction; requiring financial
27              institutions to take certain actions before placing a
28              delay on a disbursement or transaction; providing
29              construction; amending s. 489.147, F.S.; authorizing
30              insureds and claimants to cancel contracts to replace
31              or repair a roof without penalty or obligation within
32              a specified timeframe under certain circumstances;
33              requiring contractors to include a notice in the
34              contracts with residential property owners under
35              certain circumstances; proving requirements for
36              notices of contract cancellation; amending s.
37              559.9611, F.S.; revising the definition of the term
38              "depository institution"; amending s. 624.424, F.S.;
39              providing requirements for certain insurers'
40              accountants; amending s. 626.8796, F.S.; revising the
41              content of certain public adjuster contracts; amending
42              s. 627.43141, F.S.; providing requirements for certain
43              notice of change in insurance renewal policy terms
44              amending s. 627.6426, F.S.; revising the disclosure
45              requirements of contracts for short-term health
46              insurance; amending s. 627.70132, F.S.; providing that
47              claims resulting from certain loss assessments are
48              considered to have occurred on a specified date; An
49              act relating to access to financial institution
50              customer accounts; amending s. 280.051, F.S.;

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        PCS for CS/HB 939                          ORIGINAL                                                  2024




51              providing additional grounds for qualified public
52              depositories to be suspended and disqualified;
53              amending s. 280.054, F.S.; providing additional acts
54              deemed knowing and willful violations by qualified
55              public depositories which are subject to certain
56              penalties; creating s. 655.49, F.S.; authorizing the
57              Office of Financial Regulation to receive complaints
58              from a customer or member who reasonably believes that
59              a financial institution has acted in bad faith in
60              terminating, suspending, or taking similar action
61              restricting access to such customer's or member's
62              account; providing a time limit for a customer or
63              member to file a complaint; providing
64              nonapplicability; providing duties of the office upon
65              receipt of a customer's or member's complaint;
66              providing duties of a financial institution upon
67              receipt of notification that a complaint has been
68              filed; providing violations and penalties; requiring
69              the office to provide certain reports and information
70              to specified entities under certain circumstances;
71              providing that the financial institutions' customers
72              and members have a cause of action under certain
73              circumstances; authorizing such customers and members
74              to recover damages, together with costs and attorney
75              fees; providing a time limit for initiating causes of

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         PCS for CS/HB 939                          ORIGINAL                                                  2024




 76              action; requiring the office to make available
 77              information necessary for filing complaints on its
 78              website; amending s. 791.012, F.S.; updating the
 79              source of the code for outdoor display of fireworks;
 80              providing an effective date.
 81
 82      Be It Enacted by the Legislature of the State of Florida:
 83              Section 1.         Section 1.         Section 212.134, Florida Statutes,
 84      is amended to read:
 85              212.134        Information returns relating to payment-card and
 86      third party third-party network transactions.—
 87              (1)         As used in this section, the term:
 88              (a)         "Participating payee" has the same meaning as in s.
 89      6050W of the Internal Revenue Code.
 90              (b)         "Return" or "information return" means the Form 1099-K
 91      required under s. 6050W of the Internal Revenue Code.
 92              (c)         "Third party network transaction" has the same meaning
 93      as in s. 6050W of the Internal Revenue Code.
 94              (d)         "Third party settlement organization" has the same
 95      meaning as in s. 6050W of the Internal Revenue Code.
 96              (2)         For each year in which a payment settlement entity, an
 97      electronic payment facilitator, or other third party contracted
 98      with the payment settlement entity to make payments to settle
 99      reportable payment transactions on behalf of the payment
100      settlement entity must file a return pursuant to s. 6050W of the

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         PCS for CS/HB 939                          ORIGINAL                                                  2024




101      Internal Revenue Code, for participating payees with an address
102      in this state, the entity, the facilitator, or the third party
103      must submit the information in the return to the department by
104      the 30th day after filing the federal return. The format of the
105      information returns required must be either a copy of such
106      information returns or a copy of such information returns
107      related to participating payees with an address in the state.
108      For purposes of this subsection, the term "payment settlemen t
109      entity" has the same meaning as provided in s. 6050W of the
110      Internal Revenue Code.
111              (3)(2)       All reports of returns submitted to the department
112      under this section must be in an electronic format.
113              (4)(3)       Any payment settlement entity, facilitator, or
114      third party failing to file the information return required,
115      filing an incomplete information return, or not filing an
116      information return within the time prescribed is subject to a
117      penalty of $1,000 for each failure, if the failure is for not
118      more than 30 days, with an additional $1,000 for each month or
119      fraction of a month during which each failure continues. The
120      total amount of penalty imposed on a reporting entity may not
121      exceed $10,000 annually.
122              (5)(4)       The executive director or his or her designee may
123      waive the penalty if he or she determines that the failure to
124      timely file an information return was due to reasonable cause
125      and not due to willful negligence, willful neglect, or fraud.

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         PCS for CS/HB 939                          ORIGINAL                                                  2024




126              (6)         All third party settlement organizations that conduct
127      transactions involving a participating payee with an address in
128      this state shall create a mechanism for participating payees to
129      identify whether a participating payee's transaction is for
130      goods and services or is personal. The mechanism must clearly
131      indicate the participating payee's requirement to indicate the
132      appropriate transaction type. The participating payee is
133      responsible for indicating the appropriate transaction type. All
134      third party settlement organizations shall maintain records that
135      clearly identify whether a transaction, as designated by the
136      participating payee, is a transaction for goods and services or
137      is personal. The information in the return submitted to the
138      department under subsection (2) for such entities must be
139      limited to transactions for goods and services.
140              Section 2.         Subsection (16) is added to section 280.051,
141      Florida Statutes, to read:
142              280.051        Grounds for suspension or disqualification of a
143      qualified public depository.—A qualified public depository may
144      be suspended or disqualified or both if the Chief Financial
145      Officer determines that the qualified public depository has:
146              (16)        Pursuant to a determination notice reported by the
147      Office of Financial Regulation under s. 655.49, acted in bad
148      faith when terminating, suspending, or taking similar action
149      restricting a customer's or member's account, or failed to
150      cooperate in an investigation conducted pursuant to s.

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         PCS for CS/HB 939                          ORIGINAL                                                  2024




151      655.49(3), including, without limitation, failing to timely file
152      a termination-of-access report with the office.
153              Section 3.         Paragraph (b) of subsection (1) of section
154      280.054, Florida Statutes, is amended to read:
155              280.054        Administrative penalty in lieu of suspension or
156      disqualification.—
157              (1)         If the Chief Financial Officer finds that one or more
158      grounds exist for the suspension or disqualification of a
159      qualified public depository, the Chief Financial Officer may, in
160      lieu of suspension or disqualification, impose an administrative
161      penalty upon the qualified public depository.
162              (b)         With respect to any knowing and willful violation of a
163      lawful order or rule, the Chief Financial Officer may impose a
164      penalty upon the qualified public depository in an amount not
165      exceeding $1,000 for each violation. If restitution is due, the
166      qualified public depository shall make restitution upon the
167      order of the Chief Financial Officer and shall pay interest on
168      such amount at the legal rate. Each day a violation continues
169      constitutes a separate violation. Each of the following Failure
170      to timely file the attestation required under s. 280.025 is
171      deemed a knowing and willful violation by the qualified public
172      depository:
173              1.      Failure to timely file the attestation required under
174      s. 280.025.
175              2.      Bad faith termination, suspension, or similar action

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         PCS for CS/HB 939                          ORIGINAL                                                  2024




176      restricting a customer's or member's account access, as
177      determined by the Office of Financial Regulation pursuant to s.
178      655.49.
179              3.      Failure to cooperate in an investigation conducted
180      pursuant to s. 655.49(3), including, without limitation, failure
181      to timely file a termination-of-access report with the office.
182              Section 4.          Section 415.10341, Florida Statutes, is created
183      to read:
184              415.10341          Protection of specified adults.—
185              (1)         As used in this section, the term:
186              (a)         "Financial exploitation" means the wrongful or
187      unauthorized taking, withholding, appropriation, or use of
188      money, assets, or property of a specified adult; or any act or
189      omission by a person, including through the use of a power of
190      attorney, guardianship, or conservatorship of a specified adult,
191      to:
192              1.      Obtain control over the specified adult's money,
193      assets, or property through deception, intimidation, or undue
194      influence to deprive him or her of the ownership, use, benefit,
195      or possession of the money, assets, or property; or
196              2.      Divert the specified adult's money, assets, or property
197      to deprive him or her of the ownership, use, benefit, or
198      possession of the money, assets, or property.
199              (b)         "Financial institution" means a state financial
200      institution or a federal financial institution as those terms

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         PCS for CS/HB 939                          ORIGINAL                                                  2024




201      are defined under s. 655.005(1).
202              (c)         "Specified adult" means a natural person 70 years of
203      age or older, or a vulnerable adult as defined in s. 415.102 .
204              (d)         "Trusted contact" means a natural person 18 years of
205      age or older whom the account owner has expressly identified and
206      recorded in a financial institution's books and records as the
207      person who may be contacted about the account.
208              (2)         The Legislature finds that many persons in this state,
209      because of age or disability, are at increased risk of financial
210      exploitation and loss of their assets, funds, investments, and
211      investment accounts. The Legislature further finds that
212      specified adults in this state are at a statistically higher
213      risk of being targeted for financial exploitation, regardless of
214      diminished capacity or other disability, because of their
215      accumulation of substantial assets and wealth compared to
216      younger age groups. In enacting this section, the Legislature
217      recognizes the freedom of specified adults to manage their
218      assets, make investment choices, and spend their funds, and
219      intends that such rights may not be infringed absent a
220      reasonable belief of financial exploitation as provided in this
221      section. The Legislature therefore intends to provide for the
222      prevention of financial exploitation of such persons. The
223      Legislature intends to encourage the constructive involvement of
224      financial institutions that take action based upon the
225      reasonable belief that specified adults who have accounts with

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         PCS for CS/HB 939                          ORIGINAL                                                  2024




226      such financial institutions have been or are the subject of
227      financial exploitation. The Legislature intends to balance the
228      rights of specified adults to direct and control their assets,
229      funds, and investments and to exercise their constitutional
230      rights consistent with due process with the need to provide
231      financial institutions the ability to place narrow, time -limited
232      restrictions on these rights in an effort to decrease specified
233      adults' risk of loss due to abuse, neglect, or financial
234      exploitation.
235              (3)         If a financial institution reports suspected financial
236      exploitation of a specified adult pursuant to s. 415.1034, it
237      may delay a disbursement or transaction from an account of a
238      specified adult or an account for which a specified adult is a
239      beneficiary or beneficial owner if all of the following apply:
240              (a)         The financial institution immediately initiates an
241      internal review of the facts and circumstances that caused an
242      employee of the financial institution to report suspected
243      financial exploitation.
244              (b)         Not later than 3 business days after the date on which
245      the delay was first placed, the financial institution:
246              1.      Notifies in writing all parties authorized to transact
247      business on the account and any trusted contact on the account,
248      using the contact information provided for the account, with the
249      exception of any party an employee of the financial institution
250      reasonably believes has engaged in, is engaging in, has

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         PCS for CS/HB 939                          ORIGINAL                                                  2024




251      attempted to engage in, or will attempt to engage in the
252      suspected financial exploitation of the specified adult. The
253      notice, which may be provided electronically, must provide the
254      reason for the delay.
255              2.      Creates and maintains for at least 5 years after the
256      date of the delayed disbursement or transaction a written or
257      electronic record of the delayed disbursement or transaction
258      that includes, at minimum, the following information:
259              a.      The date on which the delay was first placed.
260              b.      The name and address of the specified adult.
261              c.      The business location of the financial institution.
262              d.      The name and title of the employee who reported
263      suspected financial exploitation of the specified adult pursuant
264      to s. 415.1034.
265              e.      The facts and circumstances that caused the employee to
266      report suspected financial exploitation.
267              (4)         The financial institution must make the information
268      required in subparagraph (3)(b)2. available for review upon
269      request by the department, any law enforcement agency conducting
270      an investigation under s. 415.104, or any state or federal
271      agency with regulatory authority over the financial institution.
272              (5)         A delay on a disbursement or transaction under
273      subsection (3) expires 5 business days after the date on which
274      the delay was first placed. However, the financial institution
275      may extend the delay for up to 7 additional calendar days if the

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         PCS for CS/HB 939                          ORIGINAL                                                  2024




276      financial institution's review of the available facts and
277      circumstances continues to support the reasonable belief that
278      financial exploitation of the specified adult has occurred, is
279      occurring, has been attempted, or will be attempted. The length
280      of the delay may be shortened or extended at any time by a court
281      of competent jurisdiction. This subsection does not prevent a
282      financial institution from terminating a delay after
283      communication with the parties authorized to transact business
284      on the account and any trusted contact on the account.
285              (6)         Before placing a delay on a disbursement or
286      transaction pursuant to this section, a financial institution
287      must do all of the following:
288              (a)         Develop training policies or programs reasonably
289      designed to educate employees on issues pertaining to financial
290      exploitation of specified adults.
291              (b)         Conduct training for all employees at least annually
292      and maintain a written record of all trainings conducted.
293              (c)         Develop, maintain, and enforce written procedures
294      regarding the manner in which suspected financial exploitation
295      is reviewed internally, including, if applicable, the manner in
296      which suspected financial exploitation is required to be
297      reported to supervisory personnel.
298              (7)         Absent a reasonable belief of financial exploitation
299      as provided in this section, this section does not otherwise
300      alter a financial institution's obligations to all parties

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301      authorized to transact business on an account and any trusted
302      contact named on such account.
303              (8)         This section does not create new rights for or impose
304      new obligations on a financial institution under other
305      applicable law.
306              Section 5.         Subsection (6) is added to section 489.147,
307      Florida Statutes, to read:
308              489.147        Prohibited property insurance practices; contract
309      requirements.—
310              (6)(a)        An insured or claimant may cancel a contract to
311      replace or repair a roof without penalty or obligation until 10
312      days following the execution of the contract or until the
313      official start date, whichever comes first, if the contract was
314      entered into based on events that are the subject of a
315      declaration of a state of emergency by the Governor. For the
316      purposes of this subsection, the official start date is the date
317      on which the work on the roof commences.
318              (b)         A contractor executing during a declaration of a state
319      of emergency a contract to replace or repair a roof of a
320      residential property must include in the contract the following
321      language, in bold type of not less than 18 points, immed iately
322      before the space reserved for the signature of the residential
323      property owner:
324
325      "You, the residential property owner, may cancel this contract

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326      without penalty or obligation until 10 days following the
327      execution of the contract or until the official start date,
328      whichever comes first, because this contract was entered into
329      during a declaration of a state of emergency by the Governor. It
330      is the responsibility of your contractor to include an official
331      start date clause in your contact. This clause must s tate the
332      official start date and the work that will be commenced on that
333      date. If there is no official start date clause in the contract,
334      the contract may be voided within 10 days following the
335      execution of the contract."
336
337              (c)         The residential property owner must send the notice of
338      cancellation by certified mail, return receipt requested, or
339      other form of mailing that provides proof thereof, at the
340      address specified in the contract.
341              Section 6.          Subsection (9) of section 559.9611, Florida
342      Statutes, is amended to read:
343              559.9611           Definitions.—As used in this part, the term:
344              (9)         "Depository institution" means a bank, credit union,
345      savings bank, savings and loan association, savings or thrift
346      association, trust company, or industrial loan company doing
347      business under the authority of, or in accordance with, a
348      license, certificate, or charter issued by the United States,
349      this state, or any other state, district, territory, or
350      commonwealth of the United States which is authorized to

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351      transact business in this state Florida state-chartered bank,
352      savings bank, credit union, or trust company, or a federal
353      savings or thrift association, bank, credit union, savings bank,
354      or thrift.
355              Section 7.         Paragraph (d) of subsection (8) of section
356      624.424, Florida Statutes, is amended to read:
357              624.424        Annual statement and other information.—
358              (8)
359              (d)         The certified public accountant that prepares the
360      audit must be licensed to practice pursuant to chapter 473 and
361      must have completed at least 4 hours of insurance-related
362      continuing education during each 2-year continuing education
363      cycle. An insurer may not use the same accountant or partner of
364      an accounting firm responsible for preparing the report required
365      by this subsection for more than 5 consecutive years. Following
366      this period, the insurer may not use such accountant or partner
367      for a period of 5 years, but may use another accountant or
368      partner of the same firm. An insurer may request the office to
369      waive this prohibition based upon an unusual hardship to the
370      insurer and a determination that the accountant is exercising
371      independent judgment that is not unduly influenced by the
372      insurer considering such factors as the number of partners,
373      expertise of the partners or the number of insurance clients of
374      the accounting firm; the premium volume of the insurer; and the
375      number of jurisdictions in which the insurer transacts business.

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         PCS for CS/HB 939                           ORIGINAL                                                 2024




376              Section 8.          Subsection (2) of section 626.8796, Florida
377      Statutes, is amended to read:
378              626.8796           Public adjuster contracts; disclosure statement;
379      fraud statement.—
380              (2)         A public adjuster contract relating to a property and
381      casualty claim must contain the full name, permanent business
382      address, phone number, e-mail address, and license number of the
383      public adjuster; the full name and license number of the public
384      adjusting firm; and the insured's full name, street address,
385      phone number, and e-mail address, together with a brief
386      description of the loss. The contract must state the percentage
387      of compensation for the public adjuster's services in minimum
388      18-point bold type before the space reserved in the contract for
389      the signature of the insured; the type of claim, including an
390      emergency claim, nonemergency claim, or supplemental claim; the
391      initials of the named insured on each page that does not contain
392      the insured's signature; the signatures of the public adjuster
393      and all named insureds; and the signature date. If all of the
394      named insureds' signatures are not available, the public
395      adjuster must submit an affidavit signed by the available named
396      insureds attesting that they have authority to enter into the
397      contract and settle all claim issues on behalf of the named
398      insureds. An unaltered copy of the executed contract must be
399      remitted to the insured at the time of execution and to the
400      insurer, or the insurer's representative within 7 days after

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         PCS for CS/HB 939                          ORIGINAL                                                  2024




401      execution. A public adjusting firm that adjusts claims primarily
402      for commercial entities with operations in more than one state
403      and that does not directly or indirectly perform adjusting
404      services for insurers or individual homeowners is deemed to
405      comply with the requirements of this subsection if, at the time
406      a proof of loss is submitted, the public adjusting firm remits
407      to the insurer an affidavit signed by the public adjuster or
408      public adjuster apprentice that identifies:
409              (a)         The full name, permanent business address, phone
410      number, e-mail address, and license number of the public
411      adjuster or public adjuster apprentice.
412              (b)         The full name of the public adjusting firm.
413              (c)         The insured's full name, street address, phone number,
414      and e-mail address, together with a brief description of the
415      loss.
416              (d)         An attestation that the compensation for public
417      adjusting services will not exceed the limitations provided by
418      law.
419              (e)         The type of claim, including an emergency claim,
420      nonemergency claim, or supplemental claim.
421              Section 9.          Subsection (2) of section 627.43141, Florida
422      Statutes, is amended to read:
423              627.43141          Notice of change in policy terms.—
424              (2)         A renewal policy may contain a change in policy terms.
425      If such change occurs, the insurer shall give the named insured

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         PCS for CS/HB 939                           ORIGINAL                                                 2024




426      advance written notice summarizing the change, which may be
427      enclosed in along with the written notice of renewal premium
428      required under ss. 627.4133 and 627.728 or sent separately
429      within the timeframe required under the Florida Insurance Code
430      for the provision of a notice of nonrenewal to the named insured
431      for that line of insurance. The insurer must also provide a
432      sample copy of the notice to the named insured's insurance agent
433      before or at the same time that notice is provided to the named
434      insured. Such notice shall be entitled "Notice of Change in
435      Policy Terms." and shall be in bold type of not less than 14
436      points and included as a single page or consecutive pages, as
437      necessary, within the written notice.
438              Section 10.             Section 627.6426, Florida Statutes, is amended
439      to read:
440              627.6426           Short-term health insurance.—
441              (1)         For purposes of this part, the term "short-term health
442      insurance" means health insurance coverage provided by an issuer
443      with an expiration date specified in the contract that is less
444      than 12 months after the original effective date of the contract
445      and, taking into account renewals or extensions, has a duration
446      not to exceed 36 months in total.
447              (2)         All contracts for short-term health insurance entered
448      into by an issuer and an individual seeking coverage shall
449      include the following written disclosures signed by the
450      purchaser at the time of purchase disclosure:

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         PCS for CS/HB 939                          ORIGINAL                                                  2024




451              (a)         The following statement:
452
453      "This coverage is not required to comply with certa in federal
454      market requirements for health insurance, principally those
455      contained in the Patient Protection and Affordable Care Act. Be
456      sure to check your policy carefully to make sure you are aware
457      of any exclusions or limitations regarding coverage of
458      preexisting conditions or health benefits (such as
459      hospitalization, emergency services, maternity care, preventive
460      care, prescription drugs, and mental health and substance use
461      disorder services). Your policy might also have lifetime and/or
462      annual dollar limits on health benefits. If this coverage
463      expires or you lose eligibility for this coverage, you might
464      have to wait until an open enrollment period to get other health
465      insurance coverage."
466
467              (b)         The following information:
468              1.      The duration of the contract, including any waiting
469      period.
470              2.      Any essential health benefit under 42 U.S.C. s.
471      18022(b) that the contract does not provide.
472              3.      The content of coverage.
473              4.      Any exclusion of preexisting conditions.
474              (3)         The disclosures required in subsection (2) mus t be
475      printed in no less than 12-point type and in a color that is

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476      readable. A copy of the signed disclosures must be maintained by
477      the issuer for a period of 5 years after the date of purchase.
478              (4)         Disclosures provided by electronic means must meet the
479      requirements of subsection (2).
480              Section 11.            Subsection (4) of section 627.70132, Florida
481      Statutes, is renumbered as subsection (5), and a new subsection
482      (4) is added to that section to read:
483              627.70132          Notice of property insurance claim.—
484              (4)         A claim resulting from loss assessment as described in
485      s. 627.714 is considered to have occurred on the date of the
486      notice of loss assessment sent by a unit owner's condominium
487      association.
488
489              Section 12.            Section 655.49, Florida Statutes, is created
490      to read:
491              655.49        Bad faith termination or restriction of account
492      access; investigations by the office.—
493              (1)         A customer or member of a financial institution who
494      reasonably believes that a financial institution has terminated,
495      suspended, or taken similar action restricting access to the
496      customer's or member's account in bad faith may file, within 30
497      calendar days after such termination, suspension, or similar
498      action restricting account access, a complaint with the office
499      alleging a violation of this section. Such complaint is barred
500      if not timely filed.

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501              (2)         This section does not apply if a financial
502      institution's termination, suspension, or similar action
503      restricting a customer's or member's account access was due to
504      one or more of the following:
505              (a)         The customer or member initiated the change in access;
506              (b)         There is a lack of activity in the account; or
507              (c)         The account is presumed unclaimed property pursuant to
508      chapter 717.
509              (3)         Upon receipt of a customer's or member's complaint
510      under subsection (1):
511              (a)         Within 30 calendar days, the office must notify the
512      financial institution that a complaint has been filed.
513              (b)         Within 30 calendar days after receiving the notice
514      from the office, the financial institution must file with the
515      office a termination-of-access report containing such
516      information as the commission requires by rule.
517              (c)         Within 90 calendar days after receiving the
518      termination-of-access report from the financial institution, the
519      office must investigate the financial institution's action and
520      determine whether the action was taken in bad faith as
521      substantiated by competent and substantial evidence that was
522      known or should have been known to the financial institution at
523      the time of the termination, suspension, or similar action
524      restricting a customer's or member's account access.
525              (d)         Within 30 calendar days after making the determination

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526      required under paragraph (c), the office must report to the
527      Attorney General and the Chief Financial Officer the
528      determination of a bad faith termination, suspension, or similar
529      action restricting a customer's or member's account access. The
530      report to the Attorney General must describe the findings of the
531      investigation, provide a summary of the evidence, and state
532      whether an alleged violation of the financial institutions codes
533      by the financial institution occurred. Upon reporting to the
534      Attorney General pursuant to this paragraph, the office must
535      send a copy of the report to the customer or member by certified
536      mail, return receipt requested.
537              (4)         A financial institution's bad faith termination,
538      suspension, or similar action restricting access to a customer's
539      or member's account, as determined by the office pursuant to
540      subsection (3), or a financial institution's failure to
541      cooperate in an investigation conducted pursuant to subsection
542      (3), including, without limitation, failure to timely file a
543      termination-of-access report with the office, constitutes a
544      violation of the financial institutions codes and subjects the
545      financial institution to the applicable sanctions and penalties
546      provided for in the financial institutions codes.
547              (5)         The office shall provide any report filed pursuant to
548      this section, or any information contained therein, to any
549      federal, state, or local law enforcement or prosecutorial
550      agency, and any federal or state agency responsible for the

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551      regulation or supervision of financial institutions, if the
552      provision of such report is otherwise required by law.
553              (6)         If the office determines under subsection (3) that a
554      financial institution has acted in bad faith, the aggrieved
555      customer or member of the financial institution has a cause of
556      action against the financial institution for damages and may
557      recover damages therefor in any court of competent jurisdiction,
558      together with costs and reasonable attorney fees to be assessed
559      by the court. To recover damages under this subsection, the
560      customer or member must establish that, beyond a reasonable
561      doubt, the financial institution acted in bad faith in
562      terminating, suspending, or taking similar action restricting
563      access to the customer's or member's account. The office's
564      determination that the financial institution has acted in bad
565      faith pursuant to subsection (3) does not, in and of itself,
566      establish beyond a reasonable doubt that the financial
567      institution acted in bad faith in the termination, suspension,
568      or similar action restricting access to the customer's or
569      member's account. A customer's or member's failure to initiate a
570      cause of action under this subsection within 12 months after the
571      office's finding of bad faith pursuant to subsection (3) bars
572      recovery of any filed claims thereafter.
573              (7)         By July 1, 2024, the office shall make available on
574      its website the information necessary for a customer or member
575      of a financial institution to file a complaint with the office

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576      under subsection (1).
577              Section 13.           Section 791.012, Florida Statutes, is amended
578      to read:
579              791.012       Minimum fireworks safety standards.—The outdoor
580      display of fireworks in this state shall be governed by the
581      National Fire Protection Association (NFPA) 1123, Code for
582      Fireworks Display, 2018 1995 Edition, approved by the American
583      National Standards Institute. Any state, county, or municipal
584      law, rule, or ordinance may provide for more stringent
585      regulations for the outdoor display of fireworks, but in n o
586      event may any such law, rule, or ordinance provide for less
587      stringent regulations for the outdoor display of fireworks. The
588      division shall promulgate rules to carry out the provisions of
589      this section. The Code for Fireworks Display shall not govern
590      the display of any fireworks on private, residential property
591      and shall not govern the display of those items included under
592      s. 791.01(4)(b) and (c) and authorized for sale thereunder.
593              Section 14.           This act shall take effect July 1, 2024.




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