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Home Source documents Meeting Packet — Insurance & Banking Subcommittee, Florida House of Representatives (January 25, 2024)

Meeting Packet — Insurance & Banking Subcommittee, Florida House of Representatives (January 25, 2024)

Summary

A meeting packet for the Insurance & Banking Subcommittee of the Commerce Committee of the Florida House of Representatives, for the meeting on Thursday, January 25, 2024. The agenda lists consideration of HB 161, Payments for Health Care Providers and Surgical Procedures under Workers' Compensation, by Daley, HB 593 by Beltran, HB 659, Health Plans, by Abbott, and other bills, plus a presentation on Citizens Property Insurance Corporation by Tim Cerio. The packet includes the staff analysis of HB 161, which describes oversight by the Department of Financial Services, Division of Workers' Compensation, and a three-member panel that sets maximum reimbursement allowances. It ends with slides about Citizens litigation and Assignment of Benefit (AOB) rates.

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Cite this document

“Meeting Packet — Insurance & Banking Subcommittee, Florida House of Representatives (January 25, 2024).” Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/2024-01-25-3228-insurance-banking-subcommittee-meeting-packets-fn-ibs-6916552527/, SHA-256 8c7e4bb56e119eb39dc7d31527fe728131d054e813ebab4acc6be8efc3a8476d.

Full text

    Insurance & Banking Subcommittee
              Thursday, January 25, 2024
                 8:00 AM - 11:00 AM
                 Morris Hall (17 HOB)



                   Meeting Packet




Paul Renner                                Wyman Duggan
Speaker                                            Chair
                    The Florida House of Representatives
                                           Commerce Committee
                                 Insurance & Banking Subcommittee
Paul Renner                                                                                         Wyman Duggan
Speaker                                                                                                    Chair

                                               Meeting Agenda

                                        Thursday, January 25, 2024
                                           8:00 am – 11:00 am
                                          Morris Hall (17 HOB)


  I.   Call to Order

 II.   Roll Call

III.   Welcome and Opening Remarks

IV.    Consideration of the following bill(s):

       HB 161 Payments for Health Care Providers and Surgical Procedures under Workers'
       Compensation by Daley

       HB 593 Misdescription of Beneficiaries and Banks by Beltran

       HB 659 Health Plans by Abbott

       HB 989 Department of Financial Services by LaMarca

       HB 991 Pub. Rec./Cellular Telephone Numbers and Secure Login Credentials Held by the
       Department of Financial Services by LaMarca

       HB 1031 Debt Relief Services by Buchanan

       HB 1191 Assignment of Benefits for Surplus Lines Insurers by Fabricio

       HB 1347 Consumer Finance Loans by Brackett



                   303 House Office Building, 402 South Monroe Street, Tallahassee, FL 32399-1300
                                                   Phone Numbers
       HB 1569 Exemption from Regulation for Bona Fide Nonprofit Organizations by Grant

 V.    Presentation:

       Presentation on Citizens Property Insurance Corporation, by Tim Cerio, President, Executive
       Director and CEO

VI.    Closing Remarks

VII.   Adjournment
HB 161
                                  HOUSE OF REPRESENTATIVES STAFF ANALYSIS
BILL #:      HB 161 Payments for Health Care Providers and Surgical Procedures under Workers'
Compensation
SPONSOR(S): Daley and others
TIED BILLS:        IDEN./SIM. BILLS: SB 362

    REFERENCE                                                   ACTION                  ANALYST            STAFF DIRECTOR or
                                                                                                           BUDGET/POLICY CHIEF

    1) Insurance & Banking Subcommittee                                                 Herrera            Lloyd

    2) State Administration & Technology
       Appropriations Subcommittee

    3) Commerce Committee


                                             SUMMARY ANALYSIS
Florida’s Workers’ Compensation Law (WC Law) requires employers to provide injured employees all
medically necessary remedial treatment, care, and attendance for such period as the nature of the injury or the
process of recovery may require. The Department of Financial Services, Division of Workers’ Compensation
(DFS), provides regulatory oversight of Florida’s workers’ compensation system, including the workers’
compensation health care delivery system. DWC is responsible for ensuring that employers provide medically
necessary treatment, care, and attendance for injured workers.

A three-member panel (panel) consisting of the Chief Financial Officer (CFO) or his or her designee and two
Governor’s appointees sets the MRAs. The DFS incorporates the statewide schedules of the MRAs by rule in
reimbursement manuals. The panel develops three different reimbursement manuals to determine statewide
schedules of maximum reimbursement allowances. The WC Law manual limits the maximum reimbursement
for licensed physicians to 110 percent of Medicare reimbursement, while reimbursement for surgical
procedures is limited to 140 percent of Medicare.

The WC Law limits the amount a health care provider can be paid for expert testimony during depositions on a
workers’ compensation claim. As an expert medical witness, a workers’ compensation health care provider is
limited to a maximum $200, per hour, unless they only provided an expert medical opinion following a medical
record review or provided direct personal services unrelated to the case in dispute, then they limited to a
maximum $200, per day.

The bill increases the maximum hourly amount allowed expert witnesses from $200, per hour, to $300, per
hour. For those expert witnesses’ subject to the daily rate, the maximum amount allowed is increased from
$200, per day, to $300, per day.

Also, the bill increases the maximum reimbursement for physician licensed under ch. 458 or ch. 459, from 110
percent to 200 percent of the reimbursement allowed by Medicare. Additionally, the bill increases the maximum
reimbursement for surgical procedures from 140 percent to 200 percent of the reimbursement allowed by
Medicare.

The bill has no impact on state or local government revenue. It may have a negative impact on state and local
government expenditures and positive and negative impacts on the private sector.

The bill is effective July 1, 2024.




This docum ent does not reflect the intent or official position of the bill sponsor or House of Representatives .
STORAGE NAME: h0161.IBS
DATE: 1/23/2024
                                                          FULL ANALYSIS

                                                  I. SUBSTANTIVE ANALYSIS

        A. EFFECT OF PROPOSED CHANGES:
           Division of Workers’ Compensation

           Florida’s Workers’ Compensation Law 1 (WC Law) requires employers to provide injured employees all
           medically necessary remedial treatment, care, and attendance for such period as the nature of the injury
           or the process of recovery may require.2 The Department of Financial Services, Division of Workers’
           Compensation (DFS) provides regulatory oversight of Florida’s workers’ compensation system, including
           the workers’ compensation health care delivery system. The law specifies certain reimbursement
           formulas and methodologies to compensate workers’ compensation health care providers 3 that provide
           medical services to injured employees. Where a reimbursement amount or methodology is not
           specifically included in statute, the Three-Member Panel is authorized to annually adopt statewide
           schedules of maximum reimbursement allowances (MRAs) to provide uniform fee schedules for the
           reimbursement of various medical services.4 DFS incorporates the MRAs approved by the Three-
           Member Panel in reimbursement manuals 5 through the rulemaking process provided by the
           Administrative Procedures Act.6 In 2023, CS/CS/HB 487 eliminated the authority of the Three-Member
           Panel to adopt MRA’s for individually licensed health care providers, work-hardening programs, pain
           programs, and durable medical equipment providers.7 Instead, it mandates DFS to annually publish the
           maximum reimbursement allowance for physician and non-hospital reimbursements on its website by
           July 1st , effective the following January 1st .8

           Medical Services
           DWC is responsible for ensuring that employers provide medically necessary treatment, care, and
           attendance for injured workers. Healthcare providers must receive authorization from the insurer before
           providing treatment and submit treatment reports to the insurer. Insurers must reimburse healthcare
           providers based on statewide schedules of maximum reimbursement allowances developed by the DWC
           or an agreed-upon contract price. DWC mediates utilization and reimbursement disputes. 9

           Reimbursement for Healthcare Providers

           The panel consisting of the Chief Financial Officer (CFO) or their designee and two Governor’s
           appointees, sets the MRAs.10 Beginning with rates developed in 2024 and implemented with rates
           effective January 1, 2025, health care providers and non-hospital rates are annually published by DFS,
           instead of being included in the reimbursement manuals through rulemaking.11 DFS incorporates the
           panel’s statewide schedules of the MRAs through rulemaking. In establishing the MRA manuals, the
           panel considers the usual and customary levels of reimbursement for treatment, services, and care; 12
           the cost impact to employers for providing reimbursement that ensures that injured workers have access
           to necessary medical care; and the financial impact of the MRAs on healthcare providers and facilities. 13
           Florida law requires the panel to develop MRA manuals that are reasonable, promote the workers’

1
    Ch. 440, F.S.
2 S. 440.13(2)(a), F.S.
3
  The term “health care provider” includes a physician or any recognized practitioner licensed to provide skilled services purs uant to a
prescription or under the supervision or direction of a physician. It also includes any hospital licensed under chapter 395 and any health
care institution licensed under chapter 400 or chapter 429. S. 440.13(1)(g), F.S.
4
  S. 440.13(12), F.S.
5 Ss. 440.13(12) and (13), F.S., and Ch. 69L-7, F.A.C.
6 Ch. 120, F.S.

7 Ch. 2023-144,       Laws of Fla.
8 Id.
9
    S. 440.13, F.S.
10 Id.
11 Ch. 2023-144,      Laws of Fla.
12 S. 440.13(12)(i)(1), F.S.
13 S. 440.13(12)(i)(2), F.S.

STORAGE NAME: h0161.IBS                                                                                                           PAGE: 2
DATE: 1/23/2024
         compensation system’s healthcare cost containment and efficiency, and are sufficient to ensure that
         medically necessary treatment is available for injured workers. 14

         There are three different reimbursement manuals that determine statewide schedules of maximum
         reimbursement allowances. The healthcare provider manual, developed by the DWC, limits the maximum
         reimbursement for licensed physicians to 110 percent of Medicare reimbursement, 15 while
         reimbursement for surgical procedures is limited to 140 percent of Medicare. 16 The hospital manual,
         developed by the panel, sets maximum reimbursement for outpatient scheduled surgeries at 60 percent
         of usual and customary charges,17 while other outpatient services are limited to 75 percent of usual and
         customary charges.18 Reimbursement of inpatient hospital care is limited based on a schedule of per
         diem rates approved by the panel.19 The ambulatory surgical centers manual, developed by the panel,
         limits reimbursement to 60 percent of usual and customary as such services are generally scheduled
         outpatient surgeries. The prescription drug reimbursement manual limits reimbursement to the average
         wholesale price plus a $4.18 dispensing fee. 20 Repackaged or relabeled prescription medication
         dispensed by a dispensing practitioner has a maximum reimbursement of 112.5 percent of the average
         wholesale price plus an $8.00 dispensing fee.21 Fees may not exceed the schedules adopted under ch.
         440, F.S., and department rule.22

         Expert Witness Fees for Health Care Providers

         The law limits the amount a health care provider can be paid for expert testimony during depositions on
         a workers’ compensation claim. As an expert medical witness, a workers’ compensation health care
         provider is limited to a maximum $200, per hour, unless they only provided an expert medical opinion
         following a medical record review or provided direct personal services unrelated to the case in dispute,
         then they limited to a maximum $200, per day.23

         Effect of the Bill

         The bill increases the maximum hourly amount allowed expert witnesses from $200, per hour, to $300,
         per hour. For those expert witnesses’ subject to the daily rate, the maximum amount allowed is increased
         from $200, per day, to $300, per day.

         Also, the bill increases the maximum reimbursement for physician licensed under ch. 458 or ch. 459,
         from 110 percent to 200 percent of the reimbursement allowed by Medicare. Additionally, the bill
         increases the maximum reimbursement for surgical procedures from 140 percent to 200 percent of the
         reimbursement allowed by Medicare or the medical reimbursement level adopted by the three-member
         panel.

     B. SECTION DIRECTORY:
         Section 1. Amends s. 440.13, F.S., relating to medical services and supplies; penalty for violations;
                    limitations.

         Section 2. Providing an effective date of July 1, 2024.

                               II. FISCAL ANALYSIS & ECONOMIC IMPACT STATEMENT

     A. FISCAL IMPACT ON STATE GOVERNMENT:


14 S. 440.13(12)(i)(3), F.S.
15 S. 440.13(12)(f), F.S.
16 S. 440.13(12)(g), F.S.
17 S. 440.13(12)(d), F.S.
18 S. 440.13(12)(a), F.S.
19 Id.
20 S. 440.13(12)(h), F.S.
21 Id.
22 S. 440.13(12)(f), F.S.
23 S. 440.13(10), F.S.

STORAGE NAME: h0161.IBS                                                                                   PAGE: 3
DATE: 1/23/2024
        1. Revenues:
             None.

        2. Expenditures:
             The bill may have a negative fiscal impact on state government expenditures, specifically leading to
             increased workers’ compensation costs and necessitating budgetary adjustments to accommodate
             the projected 7.3 percent rise in workers' compensation rates. 24
             The bill may have a negative, likely insignificant, impact on expenditures for litigated state employee
             workers’ compensation claims to the extent the state elects to increase expert witness fees, as
             allowed by the bill.

    B. FISCAL IMPACT ON LOCAL GOVERNMENTS:

        1. Revenues:
             None.

        2. Expenditures:
             The bill may have a negative fiscal impact on local government expenditures, potentially resulting in
             higher workers’ compensation costs and requiring budget adjustments to address the anticipated
             7.3 percent increase in workers' compensation rates.25
             The bill may have a negative, likely insignificant, impact on self-insured local government
             expenditures for litigated public employee workers’ compensation claims to the extent they elect to
             increase expert witness fees, as allowed by the bill.

    C. DIRECT ECONOMIC IMPACT ON PRIVATE SECTOR:
        The bill may increase payments to medical providers who appear as expert witnesses in litigated
        workers’ compensation claim and to physicians for medical services provided to injured workers.
        The bill may increase worker’s compensation claim costs in litigated cases. If this is significant enough
        to impact workers’ compensation rates, it may increase workers’ compensation premiums paid by
        employers.

    D. FISCAL COMMENTS:
         According to the National Council on Compensation Insurance, the fee schedule increase may result in
         a 7.3 percent increase in workers’ compensation rates. 26


                                                      III. COMMENTS

    A. CONSTITUTIONAL ISSUES:

        1. Applicability of Municipality/County Mandates Provision:
            The county/municipality mandates provision of Art. VII, section 18, of the Florida Constitution may
            apply because this bill necessitates local governments to allocate additional funds, particularly for
            those providing increased workers' compensation reimbursements to physicians, including self-
            insured employers; however, an exception may apply. The bill applies to all similarly situated entities
            that provide workers’ compensation.

        2. Other:

24 Email from Dawn Ingham, State Relations Executive, External & Government Affairs, National Council on Compensation Insurance

(NCCI), 2023 Rate Briefing, Aug. 25, 2023.
25 Id.
26 Id.

STORAGE NAME: h0161.IBS                                                                                                  PAGE: 4
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          None.

   B. RULE-MAKING AUTHORITY:
       None provided by the bill.

   C. DRAFTING ISSUES OR OTHER COMMENTS:
       None.

                          IV. AMENDMENTS/COMMITTEE SUBSTITUTE CHANGES




STORAGE NAME: h0161.IBS                                                 PAGE: 5
DATE: 1/23/2024
F   L     O    R    I   D   A     H   O   U   S   E    O    F     R    E   P    R   E   S   E   N   T   A   T    I   V   E   S




           HB 161                                                                                                2024




    1                                         A bill to be entitled
    2               An act relating to payments for health care providers
    3               and surgical procedures under workers' compensation;
    4               amending s. 440.13, F.S.; increasing the maximum
    5               amounts of certain witness fees related to workers'
    6               compensation cases; increasing the maximum
    7               reimbursements for physicians and surgical procedures
    8               under workers' compensation; providing an effective
    9               date.
10
11         Be It Enacted by the Legislature of the State of Florida:
12
13                  Section 1.        Subsection (10) and paragraphs (f) and (g) of
14         subsection (12) of section 440.13, Florida Statutes, are amended
15         to read:
16                  440.13       Medical services and supplies; penalty for
17         violations; limitations.—
18                  (10)        WITNESS FEES.—Any health care provider who gives a
19         deposition shall be allowed a witness fee. The amount charged by
20         the witness may not exceed $300 $200 per hour. An expert witness
21         who has never provided direct professional services to a party
22         but has merely reviewed medical records and provided an expert
23         opinion or has provided only direct professional services that
24         were unrelated to the workers' compensation case may not be
25         allowed a witness fee in excess of $300 $200 per day.

                                                         Page 1 of 3

        CODING: Words stricken are deletions; words underlined are additions.
                                                                                                                hb0161-00
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        HB 161                                                                                                2024




26               (12)        CREATION OF THREE-MEMBER PANEL; GUIDES OF MAXIMUM
27      REIMBURSEMENT ALLOWANCES.—
28               (f)         Maximum reimbursement for a physician licensed under
29      chapter 458 or chapter 459 shall be 200 110 percent of the
30      reimbursement allowed by Medicare, using appropriate codes and
31      modifiers or the medical reimbursement level adopted by the
32      three-member panel as of January 1, 2003, whichever is greater.
33               (g)         Maximum reimbursement for surgical procedures shall be
34      200 140 percent of the reimbursement allowed by Medicare or the
35      medical reimbursement level adopted by the three-member panel as
36      of January 1, 2003, whichever is greater.
37
38      The department, as requested, shall provide data to the panel,
39      including, but not limited to, utilization trends in the
40      workers' compensation health care delivery system. The
41      department shall provide the panel with an annual report
42      regarding the resolution of medical reimbursement disputes and
43      any actions pursuant to subsection (8). The department shall
44      provide administrative support and service to the panel to the
45      extent requested by the panel. For prescription medication
46      purchased under the requirements of this subsection, a
47      dispensing practitioner shall not possess such medication unless
48      payment has been made by the practitioner, the practitioner's
49      professional practice, or the practitioner's practice management
50      company or employer to the supplying manufacturer, wholesaler,

                                                      Page 2 of 3

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        HB 161                                                                                                2024




51      distributor, or drug repackager within 60 days of the dispensing
52      practitioner taking possession of that medication.
53               Section 2.        This act shall take effect July 1, 2024.




                                                      Page 3 of 3

     CODING: Words stricken are deletions; words underlined are additions.
                                                                                                             hb0161-00
                     INSURANCE & BANKING SUBCOMMITTEE

                               HB 161 by Rep. Daley
                  Payments for Health Care Providers and Surgical
                     Procedures under Workers’ Compensation

                               AMENDMENT SUMMARY
                                  January 25, 2024

Amendment 1 by Rep. Daley (Line 29): The amendment reduces the proposed increase from
200% of the Medicare allowed amount to a uniform 150%, applicable to both surgical and non-
surgical health care provider reimbursements.
                                           COMMITTEE/SUBCOMMITTEE AMENDMENT
                                                    Bill No. HB 161    (2024)
       Amendment No.1




            COMMITTEE/SUBCOMMITTEE ACTION
       ADOPTED                      (Y/N)
       ADOPTED AS AMENDED           (Y/N)
       ADOPTED W/O OBJECTION        (Y/N)
       FAILED TO ADOPT              (Y/N)
       WITHDRAWN                    (Y/N)
       OTHER


 1     Committee/Subcommittee hearing bill:      Insurance & Banking
 2     Subcommittee
 3     Representative Daley offered the following:
 4
 5          Amendment
 6          Remove lines 29-34 and insert:
 7     chapter 458 or chapter 459 shall be 150 110 percent of the
 8     reimbursement allowed by Medicare, using appropriate codes and
 9     modifiers or the medical reimbursement level adopted by the
10     three-member panel as of January 1, 2003, whichever is greater.
11          (g)    Maximum reimbursement for surgical procedures shall be
12     150 140 percent of the reimbursement allowed by Medicare or the




     824961 - h0161-line 29.docx
      Published On: 1/24/2024 8:32:14 PM
                                   Page 1 of 1
HB 593
                                  HOUSE OF REPRESENTATIVES STAFF ANALYSIS
BILL #:     HB 593 Misdescription of Beneficiaries and Banks
SPONSOR(S): Beltran
TIED BILLS:       IDEN./SIM. BILLS: SB 772

  REFERENCE                                                   ACTION                  ANALYST            STAFF DIRECTOR or
                                                                                                         BUDGET/POLICY CHIEF

  1) Insurance & Banking Subcommittee                                                 Fletcher           Lloyd

  2) Commerce Committee

                                                     SUMMARY ANALYSIS

Florida’s Uniform Commercial Code (UCC), chs. 670-680, F.S., regulates commercial and secured
transactions in the state. Chapter 670, F.S., of the UCC applies to funds transfers. “Funds transfers” refers to
the series of transactions, beginning with an originator’s payment order, that is made for the purpose of making
payment to the beneficiary of the order (i.e., a person or business issuing a payment to another through the
payment system of banks).

The UCC currently provides that if the name, bank account number, or other identification of a beneficiary in a
payment order refers to a nonexistent or unidentifiable person or account, no person has rights as a
beneficiary of the order and acceptance of the order cannot occur at the beneficiary’s bank. However, if a
payment order received by the beneficiary’s bank identifies the beneficiary both by name and an identifying or
bank account number and the name and number identify different persons, then certain rules apply.

The UCC also currently provides that if a payment order identifies an intermediary bank or the beneficiary’s
bank only by an identifying number, the receiving bank may rely on the number as the proper identification of
the intermediary or beneficiary’s bank and need not determine whether the number identifies a bank.
However, the sender must compensate the receiving bank for any loss and expense incurred by the receiving
bank as a result of its reliance on the number in executing or attempting to execute the order. Certain rules
also apply to a payment order that identifies an intermediary bank or the beneficiary’s bank both by name and
an identifying number, but the name and number identify different persons.

According to the Federal Bureau of Investigation (FBI), consumers in America lost more than $220 million in
2020 from fraudulent schemes known as real estate wire fraud. In these schemes, hackers infiltrate legitimate
email conversations between consumers and real estate title companies and send fraudulent wiring
instructions.

The bill amends the chapter of the UCC relating to funds transfers to require that:
    A payment order must accurately identify the beneficiary both by name and by an identifying or bank
        account number;
    A beneficiary’s bank must determine in good faith, and using reasonable care, whether the name and
        number refer to the same person;
    A bank accepting orders at a location in Florida, or from a customer who resides in Florida, must
        comply with certain verification, acceptance, and indemnification requirements; and
    A payment order identifying an intermediary bank or the beneficiary’s bank must accurately use both an
        identifying number and a name, in addition to other requirements of the receiving bank.

The bill has no impact on state government nor local government revenues and expenses. It may have an
indeterminate positive and negative impact on consumers in Florida and an indeterminable negative impact on
financial institutions operating in Florida.

The bill provides an effective date of July 1, 2024.




This docum ent does not reflect the intent or official position of the bill sponsor or House of Representatives .
STORAGE NAME: h0593.IBS
DATE: 1/23/2024
                                                    FULL ANALYSIS

                                              I. SUBSTANTIVE ANALYSIS

        A. EFFECT OF PROPOSED CHANGES:

          Background

          Uniform Commercial Code

          The model Uniform Commercial Code (Model Code) is a comprehensive set of laws governing all
          commercial transactions in the United States.1 It is not a federal law, but a uniformly adopted state law. 2
          The Model Code is a joint project of the Uniform Law Commission (ULC) and the American Law
          Institute (ALI).3 In 1951, the ULC and ALI first offered the Model Code to the states for their
          consideration.4 Pennsylvania was the first state to adopt the Model Code in 1953, and every other state
          followed suit over the next twenty years.5

          Florida’s Uniform Commercial Code

          Florida’s Uniform Commercial Code (UCC)6 regulates commercial and secured transactions in the
          state. The UCC contains the following chapters:
               Ch. 670: Funds Transfers
               Ch. 671: General Provisions
               Ch. 672: Sales
               Ch. 673: Negotiable Instruments
               Ch. 674: Bank Deposits and Collections
               Ch. 675: Letters of Credit
               Ch. 677: Documents of Title
               Ch. 678: Investment Securities
               Ch. 679: Secured Transactions
               Ch. 680: Leases

          Funds Transfers

          Chapter 670, F.S., of the UCC applies to funds transfers. “Funds transfers” refers to the series of
          transactions, beginning with an originator’s payment order, that is made for the purpose of making
          payment to the beneficiary of the order.7 The term includes any payment order issued by the
          originator’s bank or an intermediary bank intended to carry out the order.8 A funds transfer is completed
          by acceptance of the beneficiary’s bank of a payment order for the benefit of the beneficiary.9




1 Uniform Law Commission, Uniform Commercial Code,        https://www.uniformlaws.org/acts/ucc (last visited Jan. 18, 2024).
2 Id.
3 Id.
4 Id.
5 Id.
6 Chapters   670-680, F.S., codifies Florida’s UCC. See s. 671.101, F.S.
7 S. 670.104(1),  F.S.
8 Id.
9 Id.
STORAGE NAME: h0593.IBS                                                                                              PAGE: 2
DATE: 1/23/2024
        For purposes of ch. 670, F.S., (including for purposes of the definition of “funds transfers”), the terms
        below have the following definitions:
             “Beneficiary” means the person to be paid by the beneficiary’s bank. 10
             “Beneficiary’s bank” means the bank identified in a payment order in which an account of the
               beneficiary is to be credited pursuant to the order or which otherwise is to make payment to the
               beneficiary if the order does not provide for payment to an account. 11
             “Intermediary bank” means a receiving bank other than the originator’s bank or the beneficiary’s
               bank.12
             “Originator” means the sender of the first payment order in a funds transfer. 13
             “Originator’s bank” means:
                   o The receiving bank to which the payment order of the originator is issued if the originator
                       is not a bank; or
                   o The originator if the originator is a bank.14
             “Payment order” means an instruction of a sender to a receiving bank, transmitted orally,
               electronically, or in writing, to pay (or to cause another bank to pay) a fixed or determinable
               amount of money if:
                   o The instruction does not state a condition to payment to the beneficiary other than time
                       of payment;
                   o The receiving bank is to be reimbursed by debiting an account of, or otherwise receiving
                       payment from, the sender; and
                   o The instruction is transmitted by the sender directly to the receiving bank or to an agent,
                       funds-transfer system, or communication system for transmittal to the receiving bank. 15
             “Receiving bank” means the bank to which the sender’s instruction is addressed. 16
             “Sender” means the person giving the instruction to the receiving bank.17

        The law governing funds transfers should “serve the interests of commercial parties that look to large-
        value credit transfer systems to settle their payment obligations and facilitate growth in domestic and
        international transactions.”18 The International Monetary Fund claims that with so much money
        transferred by wire each day, and with the average value of each transfer so high, the potential for large
        losses is great.19 Therefore, commercial parties making and receiving such payments require a clear,
        comprehensible, and sensible legal framework.20




10 S. 670.103(1)(a), F.S.
11 S. 670.103(1)(b), F.S.
12 S. 670.104(2), F.S.
13 S. 670.104(3), F.S.
14 S. 670.104(4), F.S.
15 S. 670.103(1)(c), F.S.
16 S. 670.103(1)(d), F.S.
17 S. 670.103(1)(e), F.S.
18 Bruce J. Summers, The Payment System: Design, Management, and Supervision (Dec. 15, 1994), International

Monetary Fund (Dec. 1994), https://www.elibrary.imf.org/display/book/9781557753861/ch05.xml (last visited Jan. 21,
2024).
19 Id.
20 Id.
STORAGE NAME: h0593.IBS                                                                                         PAGE: 3
DATE: 1/23/2024
        An example of a funds transfer is illustrated in the hypothetical transaction below: 21

         (6) Peymen old r •s ued by                                                          ed by
             the ong,nato( ban                                                               nk
         (7) Payme O<d r recetved by                             (11)                             by
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        Misdescription of Beneficiary

        The UCC provides that if the name, bank account number, or other identification of a beneficiary in a
        payment order refers to a nonexistent or unidentifiable person or account, no person has rights as a
        beneficiary of the order and acceptance of the order cannot occur.22

        However, if a payment order received by the beneficiary’s bank identifies the beneficiary both by name
        and an identifying or bank account number and the name and number identify different persons, the
        following rules currently apply:
              If the beneficiary’s bank does not know that the name and number refer to different persons, the
                bank may rely on the number as the proper identification of the beneficiary of the order, and the
                bank need not determine whether the name and number refer to the same person.23

21 Bruce J. Summers, The Payment System: Design, Management,            and Supervision (Dec. 15, 1994), International
Monetary Fund (Dec. 1994), https://www.elibrary.imf.org/display/book/9781557753861/ch05.xml (last visited Jan. 21,
2024).
22 S. 670.207(1), F.S.
23 Section 670.207(4), F.S., provides that in a case such as this, if the beneficiary’s bank rightfully pays the person

identified by number and that person was not entitled to receive payment from the originator, the amount paid may be
recovered from that person to the extent allowed by the law governing mistake and restitution as follows:
    (a) If the originator is obliged to pay its payment order because the originator is a bank, the originator has the right to
          recover.
STORAGE NAME: h0593.IBS                                                                                                 PAGE: 4
DATE: 1/23/2024
               If the beneficiary’s bank pays the person identified by name or knows that the name and
                number identify different persons, no person has rights as beneficiary except the person paid by
                the beneficiary’s bank if that person was entitled to receive payment from the originator of the
                funds transfer. If no person has rights as beneficiary, acceptance of the order cannot occur. 24
        If a payment order is accepted, the originator’s order described the beneficiary inconsistently by name
        and number, and the beneficiary’s bank pays the person identified by number, the originator is obliged
        to pay its order if the originator is a bank.25

        However, if the originator is not a bank and proves that the person identified by number was not entitled
        to receive payment from the originator, the originator is not required to pay its order unless the
        originator’s bank proves that the originator, before acceptance of the originator’s order, had notice that
        payment of a payment order issued by the originator might be made by the beneficiary’s bank on the
        basis of an identifying or bank account number, even if it identifies a person different from the named
        beneficiary.26

        Misdescription of Intermediary Bank or Beneficiary’s Bank

        The UCC currently provides that if a payment order identifies an intermediary bank or the beneficiary’s
        bank only by an identifying number, the receiving bank may rely on the number as the proper
        identification of the intermediary or beneficiary’s bank and need not determine whether the number
        identifies a bank.27 However, the sender must compensate the receiving bank for any loss and expense
        incurred by the receiving bank as a result of its reliance on the number in executing or attempting to
        execute the order.28

        The following rules apply to a payment order that identifies an intermediary bank or the beneficiary’s
        bank both by name and an identifying number, but the name and number identify different persons:
            If the sender is a bank, the receiving bank may rely on the number as the proper identification of
                the intermediary or beneficiary’s bank if the receiving bank, when it executes the sender’s order,
                does not know that the name and number identify different persons. The receiving bank need
                not determine whether the name and number refer to the same person or whether the number
                refers to a bank. The sender is required to compensate the receiving bank for any loss and
                expenses incurred by the receiving bank as a result of its reliance on the number in executing or
                attempting to execute the order.
            If the sender is not a bank and the receiving bank proves that the sender, before the payment
                order was accepted, had notice that the receiving bank might rely on the number as the proper
                identification of the intermediary or beneficiary’s bank even if it identifies a person different from
                the bank identified by name, the rights and obligations of the sender and the receiving bank are
                treated as if the sender were a bank.29

        Regardless of whether the sender is a bank, the receiving bank may rely on the name as the proper
        identification of the intermediary or beneficiary’s bank if the receiving bank, at the time it executes the
        sender’s order, does not know that the name and number identify different persons.30 The receiving
        bank need not determine whether the name and number refer to the same person. 31




     (b) If the originator is not a bank and is not obliged to pay its payment order, the originator’s bank has the right to
         recover.
24 S. 670.207(2), F.S.
25 S. 670.207(3)(a), F.S.
26 Proof of notice may be made by any admissible evidence. The originator’s bank s atisfies the burden of proof if it proves

that the originator, before the payment order was accepted, signed a writing stating the information to which the notice
relates. S. 670.207(3)(b), F.S.
27 S. 670.208(1)(a), F.S.
28 S. 670.208(1)(b), F.S.
29 S. 670.208(2)(a)-(b), F.S.
30 S. 670.208(2)(c), F.S.
31 Id.
STORAGE NAME: h0593.IBS                                                                                              PAGE: 5
DATE: 1/23/2024
         Moreover, if the receiving bank knows that the name and number identify different persons, reliance on
         either the name or the number in executing the sender’s payment order is a breach of the receiving
         bank’s obligation to issue, on the execution date, a payment order complying with the sender’s order
         and to follow the sender’s instructions concerning any intermediary bank or funds-transfer system to be
         used in carrying out the funds transfer.32

         Wire Fraud

         According to the Federal Bureau of Investigation (FBI), consumers in America lost more than $220
         million in 2020 from fraudulent schemes known as real estate wire fraud.33 In these growing schemes,
         hackers infiltrate legitimate email conversations between consumers and real estate title companies
         and send fraudulent wiring instructions that divert the money to the fraudsters and their accomplices.34
         Real estate wire fraud has become increasingly common, and the fraudsters are targeting expensive
         markets, such as New York, Los Angeles, and Palm Beach. 35

         In California, a husband and wife wired over $900,000 to a Wells Fargo account for the down payment
         on a home, only to later discover the money was sent to criminals as part of a wire transfer fraud
         scheme.36 Using spoofed email addresses, the hackers infiltrated an email thread between the couple
         and their real estate agent.37 The fraudsters then sent digital copies of the actual closing documents
         and wire transfer instructions, but swapped out the money transfer’s destination for their own. 38

         A couple in Florida were victims of a similar crime when they were trying to close on a retirement home
         in Naples.39 The couple is now out nearly $1 million after being tricked into wiring money to a fraudulent
         account, falling victim to the same scheme used by the fraudsters in California. 40 The couple filed a
         lawsuit in Collier County against the title company that the couple thought they were wiring money to
         and Truist Bank, which accepted the fraudulent wire transfer and later allowed it to be withdrawn by the
         fraudsters.41

         Effect of the Bill

         Misdescription of Beneficiary

         The bill amends the UCC to provide that a payment order received by a beneficiary’s bank must identify
         the beneficiary both by name and by an identifying or bank account number. If the name and number
         identify different persons, the bill provides that no person has rights as a beneficiary of the order and
         acceptance of the order cannot occur.

         The bill requires the beneficiary’s bank to determine in good faith, and using reasonable care, whether
         the name and number refer to the same person. The duty of reasonable care must include, at a
         minimum, an automated system for name and number match which escalates any transaction with any
         discrepancy to a human reviewer.

32 If the originator’sbank issues a payment order to an intermediary bank, the originator’s bank is required to instruct the
intermediary bank according to the instruction of the originator. An intermediary bank in the funds transfer is similarly
bound by an instruction given to it by the sender of the payment order it accepts. S. 670.302(1)(a), F.S. See also, s.
670.208(2)(d), F.S.
33 CNBC, How one family’s nightmare illustrates the growing threat of real estate wire fraud (Oct. 15, 2020),

https://www.cnbc.com/2020/10/15/how-one-familys-nightmare-illustrates-the-growing-threat-of-real-estate-wire-fraud.html
(last visited Jan. 19, 2024).
34 Id.
35 Id.
36 Aura, The 9 Worst Wire Transfer Scams (and How to Avoid Them) (Jul. 11, 2023), https://www.aura.com/learn/wire-

transfer-scams (last visited Jan. 19, 2024).
37 Id.
38 Id.
39 Wink News, Truist troubles persist: Family files lawsuit; out nearly $1 Million (Dec. 8, 2023),

https://winknews.com/2023/12/08/truist-troubles-persist-million-dollar-lawsuit/ (last visited Jan. 19, 2024).
40 Id.
41 Id.
STORAGE NAME: h0593.IBS                                                                                               PAGE: 6
DATE: 1/23/2024
       If the receiving bank cannot reasonably verify that the name and number refer to the same person,
       acceptance of the order cannot occur until the bank has certified with the originator or the receiving
       bank that the payment order should be processed and any discrepancy is corrected.

       The bill provides that:
           If a payment order is accepted, the originator’s payment order described the beneficiary
               inconsistently by name and number and the beneficiary’s bank pays any person who the
               originator did not intend to pay, then the originator is not required to pay its order, unless the
               originator was grossly negligent in sending the original instructions, and the beneficiary’s bank
               was diligent in ascertaining whether the number and name referred to the same person.
           However, if the beneficiary’s bank improperly pays any person not entitled or intended to
               receive payment from the originator, the amount paid may be recovered from that person to the
               extent allowed by the law governing mistake and restitution.

       If the originator is required to pay its payment order due to the beneficiary bank’s gross negligence, the
       originator has the right to recover. Otherwise, the bank who has borne the loss of the order has the
       right to recover.

       The bill requires that a bank accepting orders at a location in Florida, or from a customer who resides in
       Florida, must comply with the requirements described above. The bill also requires that the bank must
       enter into an agreement with any counterparty bank requiring name and account number identification
       as described above and, if any beneficiary bank does not engage in name identification and any loss
       occurs, the receiving bank must indemnify the originator.

       Misdescription of Intermediary Bank or Beneficiary’s Bank

       The bill revises the provisions of the UCC relating to misdescription of an intermediary bank or
       beneficiary’s bank to require that:
           A payment order identifying an intermediary bank or the beneficiary’s bank must use both an
               identifying number and a name;
           The receiving bank must determine whether the number identifies a bank and whether the bank
               identified by number matches the number provided; and
           The receiving bank must also determine whether the name and number refer to the same
               intermediary or beneficiary’s bank.

       If the receiving bank determines that the name and number identify different banks, reliance on either
       the name or the number in executing the sender’s payment order is a breach of the obligation to issue,
       on the execution date, a payment order complying with the sender’s order and to follow the sender’s
       instructions concerning any intermediary bank or funds-transfer system to be used in carrying out the
       funds transfer or the means by which payment orders are to be transmitted in the funds transfer.

   B. SECTION DIRECTORY:

       Section 1.         Amends s. 670.207, F.S., relating to misdescription of beneficiary.

       Section 2.         Amends s. 670.208, F.S., relating to misdescription of intermediary bank or beneficiary’s
                          bank.

       Section 3.         Provides an effective date of July 1, 2024.




STORAGE NAME: h0593.IBS                                                                                      PAGE: 7
DATE: 1/23/2024
                          II. FISCAL ANALYSIS & ECONOMIC IMPACT STATEMENT

    A. FISCAL IMPACT ON STATE GOVERNMENT:

        1. Revenues:

            None.

        2. Expenditures:

            None.

    B. FISCAL IMPACT ON LOCAL GOVERNMENTS:

        1. Revenues:

            None.

        2. Expenditures:

            None.

    C. DIRECT ECONOMIC IMPACT ON PRIVATE SECTOR:

        The bill has an indeterminate positive impact on consumers to the extent that it strengthens safeguards
        in Florida law relating to wire fraud. However, the bill also has an indeterminate negative impact on the
        private sector to the extent that transactions are rejected more often due to enhanced verification and
        non-acceptance requirements. Further, some transactions may be delayed due to the enhanced
        requirements to verify or reject such transactions, whereas before a beneficiary’s bank could solely rely
        on an identifying bank account number to verify such transactions.

        The bill has an indeterminable negative impact on financial institutions because of the duty to have an
        automated system for name and number match, to the extent that such institutions do not already have
        systems in place for those purposes. Additionally, the requirement for a financial institution to enter into
        an agreement with any counterparty bank (i.e., any other bank party to a funds transfer transaction with
        the originator’s bank) requiring name identification may require additional labor to draft the agreements,
        thus increasing overhead costs, and may prove impractical for financial institutions. 42

    D. FISCAL COMMENTS:

        None.
                                                    III. COMMENTS

    A. CONSTITUTIONAL ISSUES:

        1. Applicability of Municipality/County Mandates Provision:

            Not applicable. This bill does not appear to affect county or municipal governments.

        2. Other:

            None.




42 Email from Ash Mason, Legislative   & Cabinet Affairs Director, Office of Financial Regulation, Re: HB 593 No Impact
(Jan. 5, 2024).
STORAGE NAME: h0593.IBS                                                                                             PAGE: 8
DATE: 1/23/2024
   B. RULE-MAKING AUTHORITY:

       The bill does not confer rulemaking authority nor require the promulgation of rules.

   C. DRAFTING ISSUES OR OTHER COMMENTS:

       Lines 81-82: The bill provides that if the originator is obliged to pay its payment order “due to gross
       negligence,” the originator has the right to recover. The bill should be amended to specify it is the
       beneficiary’s gross negligence that triggers the originator’s right to recover in that instance.

                          IV. AMENDMENTS/COMMITTEE SUBSTITUTE CHANGES




STORAGE NAME: h0593.IBS                                                                                    PAGE: 9
DATE: 1/23/2024
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           HB 593                                                                                                2024




    1                                         A bill to be entitled
    2               An act relating to misdescription of beneficiaries and
    3               banks; amending s. 670.207, F.S.; revising
    4               requirements for rights as a beneficiary of the order
    5               and acceptance of the order when the beneficiary is a
    6               nonexistent or unidentifiable person or account;
    7               removing rules relating to accepted payment orders;
    8               amending s. 670.208, F.S.; revising requirements
    9               relating to the misdescription of banks for
10                  intermediaries and beneficiaries; providing an
11                  effective date.
12
13         Be It Enacted by the Legislature of the State of Florida:
14
15                  Section 1.        Section 670.207, Florida Statutes, is amended
16         to read:
17                  670.207      Misdescription of beneficiary.—
18                  (1)(a)      Subject to subsection (2), if, in a payment order
19         received by the beneficiary's bank, the name, bank account
20         number, or other identification of the beneficiary refers to a
21         nonexistent or unidentifiable person or account, no person has
22         rights as a beneficiary of the order and acceptance of the order
23         cannot occur.
24                  (b)(2)      If A payment order received by the beneficiary's
25         bank must identify identifies the beneficiary both by name and

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        HB 593                                                                                                2024




26      by an identifying or bank account number. If and the name and
27      number identify different persons, no person has rights as a the
28      following rules apply:
29               (a)         Except as otherwise provided in subsection (3), if the
30      beneficiary's bank does not know that the name and number refer
31      to different persons, it may rely on the number as the proper
32      identification of the beneficiary of the order and acceptance of
33      the order cannot occur.
34               (2)(a)        The beneficiary's bank must need not determine in
35      good faith, and using reasonable care, whether the name and
36      number refer to the same person. The duty of reasonable care
37      must include, at a minimum, an automated system for name and
38      number match which escalates any transaction with any
39      discrepancy to a human reviewer.
40               (b)         If the bank cannot reasonably verify beneficiary's
41      bank pays the person identified by name or knows that the name
42      and number refer to the same person identify different persons,
43      no person has rights as beneficiary except the person paid by
44      the beneficiary's bank if that person was entitled to receive
45      payment from the originator of the funds transfer. If no person
46      has rights as beneficiary, acceptance of the order cannot occur
47      until the bank has verified with the originator or the receiving
48      bank that the payment order should be processed and any
49      discrepancy is corrected.
50               (3)         If a payment order described in subsection (2) is

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        HB 593                                                                                                2024




51      accepted, the originator's payment order described the
52      beneficiary inconsistently by name and number, and the
53      beneficiary's bank pays any person who the originator did not
54      intend to pay, then the originator is not obliged to pay its
55      order, unless the originator was grossly negligent in sending
56      the original instructions, and the beneficiary's bank was
57      diligent in ascertaining whether the number and name referred to
58      the same person. the person identified by number as permitted by
59      paragraph (2)(a), the following rules apply:
60               (a)         If the originator is a bank, the originator is obliged
61      to pay its order.
62               (b)         If the originator is not a bank and proves that the
63      person identified by number was not entitled to receive payment
64      from the originator, the originator is not obliged to pay its
65      order unless the originator's bank proves that the originator,
66      before acceptance of the originator's order, had notice that
67      payment of a payment order issued by the originator might be
68      made by the beneficiary's bank on the basis of an identifying or
69      bank account number even if it identifies a person different
70      from the named beneficiary. Proof of notice may be made by any
71      admissible evidence. The originator's bank satisfies the burden
72      of proof if it proves that the originator, before the payment
73      order was accepted, signed a writing stating the information to
74      which the notice relates.
75               (4)         In a case governed by paragraph (2)(a), If the

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         HB 593                                                                                                2024




 76      beneficiary's bank improperly rightfully pays any the person
 77      identified by number and that person was not entitled or
 78      intended to receive payment from the originator, the amount paid
 79      may be recovered from that person to the extent allowed by the
 80      law governing mistake and restitution. as follows:
 81               (a)         If the originator is obliged to pay its payment order
 82      due to gross negligence as stated in subsection (3), the
 83      originator has the right to recover. Otherwise, the bank who has
 84      borne the loss of the order has the right to recover.
 85               (b)         If the originator is not a bank and is not obliged to
 86      pay its payment order, the originator's bank has the right to
 87      recover.
 88               (5)(a)        A bank accepting orders at a location in this
 89      state, or from a customer whose resides in this state, must
 90      comply with this section.
 91               (b)         The bank shall enter into an agreement with any
 92      counterparty bank requiring name identification as described in
 93      this section and, if any beneficiary bank does not engage in
 94      name identification and any loss occurs, the receiving bank
 95      shall indemnify the originator.
 96               Section 2.         Section 670.208, Florida Statutes, is amended
 97      to read:
 98               670.208        Misdescription of intermediary bank or
 99      beneficiary's bank.—
100               (1)         This subsection applies to a Any payment order

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         HB 593                                                                                                2024




101      identifying an intermediary bank or the beneficiary's bank must
102      use both only by an identifying number and a name.
103               (a)         The receiving bank must may rely on the number as the
104      proper identification of the intermediary or beneficiary's bank
105      and need not determine whether the number identifies a bank and
106      whether the bank identified by number matches the name provided.
107               (b)         The sender is obliged to compensate the receiving bank
108      for any loss and expenses incurred by the receiving bank as a
109      result of its reliance on the number in executing or attempting
110      to execute the order.
111               (2)         This subsection applies to a payment order identifying
112      an intermediary bank or the beneficiary's bank both by name and
113      an identifying number if the name and number identify different
114      persons.
115               (a)         If the sender is a bank, the receiving bank may rely
116      on the number as the proper identification of the intermediary
117      or beneficiary's bank if the receiving bank, when it executes
118      the sender's order, does not know that the name and number
119      identify different persons. The receiving bank need not
120      determine whether the name and number refer to the same person
121      or whether the number refers to a bank. The sender is obliged to
122      compensate the receiving bank for any loss and expenses incurred
123      by the receiving bank as a result of its reliance on the number
124      in executing or attempting to execute the order.
125               (b)         If the sender is not a bank and the receiving bank

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         HB 593                                                                                                2024




126      proves that the sender, before the payment order was accepted,
127      had notice that the receiving bank might rely on the number as
128      the proper identification of the intermediary or beneficiary's
129      bank even if it identifies a person different from the bank
130      identified by name, the rights and obligations of the sender and
131      the receiving bank are governed by paragraph (a), as though the
132      sender were a bank. Proof of notice may be made by any
133      admissible evidence. The receiving bank satisfies the burden of
134      proof if it proves that the sender, before the payment order was
135      accepted, signed a writing stating the information to which the
136      notice relates.
137               (c)         Regardless of whether the sender is a bank, the
138      receiving bank may rely on the name as the proper identification
139      of the intermediary or beneficiary's bank if the receiving bank,
140      at the time it executes the sender's order, does not know that
141      the name and number identify different persons. The receiving
142      bank must need not determine whether the name and number refer
143      to the same intermediary or beneficiary bank person.
144               (d)         If the receiving bank determines knows that the name
145      and number identify different banks persons, reliance on either
146      the name or the number in executing the sender's payment order
147      is a breach of the obligation stated in s. 670.302(1)(a).
148               Section 3.         This act shall take effect July 1, 2024.




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                                                                                                              hb0593-00
                    INSURANCE & BANKING SUBCOMMITTEE

                              HB 593 by Rep. Beltran
               Relating to Misdescription of Beneficiaries and Banks

                              AMENDMENT SUMMARY
                                 January 25, 2024

Amendment 1 by Rep. Beltran (Line 55): The amendment removes language relating to gross
negligence on behalf of an originator in a funds transfer transaction.
                                            COMMITTEE/SUBCOMMITTEE AMENDMENT
                                                    Bill No. HB 593    (2024)
       Amendment No. 1




            COMMITTEE/SUBCOMMITTEE ACTION
       ADOPTED                      (Y/N)
       ADOPTED AS AMENDED           (Y/N)
       ADOPTED W/O OBJECTION        (Y/N)
       FAILED TO ADOPT              (Y/N)
       WITHDRAWN                    (Y/N)
       OTHER


 1     Committee/Subcommittee hearing bill:      Insurance & Banking
 2     Subcommittee
 3     Representative Beltran offered the following:
 4
 5          Amendment
 6          Remove lines 55-84 and insert:
 7     order the person identified by number as permitted by paragraph
 8     (2)(a), the following rules apply:
 9          (a)    If the originator is a bank, the originator is obliged
10     to pay its order.
11          (b)    If the originator is not a bank and proves that the
12     person identified by number was not entitled to receive payment
13     from the originator, the originator is not obliged to pay its
14     order unless the originator's bank proves that the originator,
15     before acceptance of the originator's order, had notice that
16     payment of a payment order issued by the originator might be
     935729 - h593-line55.docx
      Published On: 1/24/2024 8:25:21 PM
                                   Page 1 of 2
                                           COMMITTEE/SUBCOMMITTEE AMENDMENT
                                                   Bill No. HB 593   (2024)
       Amendment No. 1


17     made by the beneficiary's bank on the basis of an identifying or
18     bank account number even if it identifies a person different
19     from the named beneficiary. Proof of notice may be made by any
20     admissible evidence. The originator's bank satisfies the burden
21     of proof if it proves that the originator, before the payment
22     order was accepted, signed a writing stating the information to
23     which the notice relates.
24          (4)   In a case governed by paragraph (2)(a), If the
25     beneficiary's bank improperly rightfully pays any the person
26     identified by number and that person was not entitled or
27     intended to receive payment from the originator, the amount paid
28     may be recovered from that person to the extent allowed by the
29     law governing mistake and restitution. as follows:
30          (a)   If the originator is obliged to pay its payment order
31     as stated in subsection (3), the originator has the right to
32     recover.




     935729 - h593-line55.docx
      Published On: 1/24/2024 8:25:21 PM
                                   Page 2 of 2
HB 659
                                  HOUSE OF REPRESENTATIVES STAFF ANALYSIS
BILL #:     HB 659 Health Plans
SPONSOR(S): Abbott and others
TIED BILLS:       IDEN./SIM. BILLS:                   SB 584

  REFERENCE                                                   ACTION                  ANALYST            STAFF DIRECTOR or
                                                                                                         BUDGET/POLICY CHIEF

  1) Select Committee on Health Innovation                    14 Y, 0 N               Lloyd              Calamas

  2) Insurance & Banking Subcommittee                                                 Lloyd              Lloyd

  3) Health Care Appropriations Subcommittee

  4) Health & Human Services Committee

                                                     SUMMARY ANALYSIS
The Agency for Health Care Administration (AHCA) contracts with a third-party resolution organization for the
review of the claim disputes between health care providers, health insurers and health maintenance
organizations under the Statewide Provider and Health Plan Claim Dispute Resolution Program (Program).
Claims are reviewed by the organization and then submitted to the AHCA with a payment recommendation
based on desk reviews by the third-party resolution organization and, if requested, a review of evidence and
additional documentation in a hearing. Acting as an alternative dispute resolution process for eligible heath
care providers and insurers, the AHCA issues any final order after receipt of the recommendation and the non-
prevailing party or parties has 35 days to pay. Non-prevailing parties are also responsible for review costs
incurred by the review organization; their share of any costs from a hearing; and, subject to a penalty of up to
$500 and being reported to their licensing authority for untimely payment.

The bill prohibits a health plan, i.e., a health maintenance organization, preferred provider organization,
prepaid health plan, exclusive provider organization, major medical expense health insurer, or group or
individual health insurers, from declining to participate in the Program. If the health plan fails to timely pay an
order under the Program, they are subject to penalty up to $500 and reporting to their licensing authority.

The bill also creates new requirements for standardized identification cards for insureds that clearly identifies
whether or not the plan is subject to state regulation and which provides the insured with quick access
information to the consumer services website of the Department of Financial Services’ Division of Consumer
Services website.

The bill has an indeterminate fiscal impact on state and local governments and the private sector.

The bill provides an effective date of January 1, 2025.




This docum ent does not reflect the intent or official position of the bill sponsor or House of Representatives .
STORAGE NAME: h0659b.IBS
DATE: 1/23/2024
                                                    FULL ANALYSIS

                                             I. SUBSTANTIVE ANALYSIS

    A. EFFECT OF PROPOSED CHANGES:
        Background

        Statewide Provider and Health Plan Claim Dispute Resolution Program

        The Statewide Provider and Health Plan Claim Dispute Resolution Program (Program) assists
        contracted and non-contracted providers and managed care organizations with the resolution of claim
        disputes.1 The Agency for Health Care Administration (AHCA) contracts with a third-party resolution
        organization (MAXIMUS) for the timely review, consideration, and recommendation for these filed claim
        disputes. The Program serves as a modified alternative dispute resolution process for health plans 2 and
        providers who have payment disputes. Typically, these payment disputes are between larger facilities
        and smaller providers who do not have an existing contractual relationship. The program was designed
        to resolve only disputes between providers, health maintenance organizations (HMOs), prepaid health
        clinics, exclusive provider organizations, prepaid health plans, medical expense insurance policies,
        preferred provider organizations, and Statewide Medicaid Managed Care Plans. 3 The existing contract
        language has been repeated in the 2023-2024 re-procurement of the SMMC contracts.

        Certain types of claims are excluded from consideration such as those related to interest payments, or
        claims that do not meet a minimum aggregate threshold as established by agency rule. 4 A physician or
        health care facility filing an appeal must aggregate claims for one or more patients from the same
        insurer, which is also referred to as batching of claims.

        Claims are also excluded if:
             Related to an internal Medicare managed care organization;
             Part of a reconsideration of a claim appeal through the Medicare appeals process;
             Related to a health plan not regulated in Florida;
             Is the basis for an action pending in state or federal court;
             Part of a Medicaid Fair Hearing Process pursued under 42 C.F.R. ss. 431.220 et seq.; or,
             Is the subject to a binding-claim-dispute-resolution process provided by contract entered into
               prior to October 1, 2000, between the provider and managed care organization. 5

        MAXIMUS operated a toll-free hotline to provide information and dispute application forms to interested
        parties while the contractor. The contract was a “no cost” contract to the state in that MAXIMUS was
        paid by the users of the Program. Costs for the Program were to be set by the AHCA through the
        rulemaking process. The final rule established that the non-prevailing party would pay the review costs.
        If both parties prevailed in parts of the action, then the costs of the review fee are required to be
        apportioned based on the final judgement.6

        When a claim is received, it is investigated either through a desk review of the documentation
        submitted by the parties or sometimes through the involvement of other experts. Either party may call



1 S. 408.7057.   F.S.
2 “Health plan” means a health maintenance organization or a prepaid health clinic certified under chapter 641, a prepaid

health plan authorized under s. 409.912, an exclusive provider organization certified under s. 627.6472, or a major
medical expense health insurance policy, as defined in s. 627.643(2)(e), offered by a group or an individual health insurer
licensed pursuant to chapter 624, including a preferred provider organization under s. 627.6471. S. 408.7057(1)(b), F.S.
3 Infra, note 10.
4 See 59A-12.030, Statewide Provider and Health Plan Claim Dispute Resolution Program. The jurisdictional threshold

amounts are the minimum, aggregate amount that a claim or claims must total for consideration by the Program. For
health plan contracted hospitals, the threshold is $25,000 and for non-contracted hospitals, the threshold is $10,000.
5 S. 408.7057(2)(b)1.-7, F.S.
6 Rule 59A-12.030(4)(a), F.A.C.
STORAGE NAME: h0659b.IBS                                                                                             PAGE: 2
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        an evidentiary hearing to review the evidence and call witnesses. 7 Each party pays for the costs of their
        own witnesses, but the parties share the cost of the hearing equally. 8

        The AHCA’s responsibility is to issue a final order adopting the recommendation of the resolution entity.
        The failure of the non-prevailing party to pay the ordered review cost within 35 days of the agency’s
        order subjects the nonpaying party to a penalty of not more than $500 per day until the penalty is paid. 9

        The chart below shows the volume of claims received by the Program and the status of claims at the
        end of each reporting year. The total number of claims filed with the system has dramatically increased
        in the past two years.10


                      Statewide Provider Health Plan Claim Dispute Program - Trends
                                                                   Claims                   Highest Claim
                                Claims         Claims   Claims
                    Year                                         Ineligible/
                               Received       Reviewed Withdrawn                             (aggregated)
                                                                 Dismissed
                       2019             74             45              7             19      $675,209
                       2020             68             41             13             19      $669,012
                       2021            111             73             13             19     $2,320,399
                       2022            563            443              7             19 $1,001,694,838

        Currently, the Program does not have a vendor to process claims. The contract with previous third-
        party administrator ended June 30, 2023 and the AHCA has started a new procurement for a
        replacement vendor. No new claims are being accepted until a new vendor is in place.

        Federal External Review Process

        As part of the federal Patient Protection and Affordable Care Act (PPACA), patients were to be
        provided both an internal and external appeals process for review of unpaid claims. 11 For states which
        did not have an external review process that met those standards or if the individual was in a certain
        type of plan such as a self-insured plan, then the federal external review process would apply. Similarly,
        for claims disputes between providers and facilities, for disputes between providers and facilities .12

        Standard Health Plan Identification Cards

        The No Surprises Act addressed many health care transparency and consumer empowerment
        provisions which ensure that the patient receives accurate and up to date information from his or her
        insurer on a consistent basis allowing the patient to make better informed health care choices. One
        provision included in the No Surprises Act addresses the standard content to be included on every
        group or individual health plan identification card whether the card is a physical card or digital.

        Current law addresses information on both health plan and prescription benefits cards. For prescription
        drug cards, a list of requirements includes the name of the claims processor, the processor’s address


7 59A-12.030,   F.A.C.(7).
8 Id.
9 S. 408.7057(5),   F.S.
10 Agency for Health Care Administration, Statewide Health Provider and HealthPlan Claim Dispute Resolution Program,

available at https://ahca.myflorida.com/health-care-policy-and-oversight/bureau-of-health-facility-regulation/certificate-of-
need-and-commercial-managed-care-unit/commercial -managed-care/statewide-provider-and-health-plan-claim-dispute-
resolution-program (last visited January 10, 2024). Chart created from data retrieved from individual Annual Reports from
2019 through 2022.
11 Public Law 111-148 (March 10, 2010) and Public Law 111-152 (March 30, 2010).
12 Sec. 340B of the Public Health Service Act (42 U.S.C. 256b) (PHSA), as amended.
STORAGE NAME: h0659b.IBS                                                                                               PAGE: 3
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        and the help desk phone number; the insured’s prescription group number, identification number and
        name; and any other information helpful to the timely processing of a claim. Information can be
        embedded on the card or through a magnetic stripe.13 The HMOs must provide information in a readily
        identifiable manner or have the information be embedded on the card such that it can be easily
        accessed through a magnetic reader or smart card also. The information may also be provided through
        other electronic technology.14

        Beginning January 1, 2022, the law required health plans and insurers to include the following minimum
        information on the insured’s card:
             Any deductible applicable to coverage.
             Any out of pocket maximum applicable to the coverage.
             A telephone number and website address that individuals can use to find consumer assistance
               information and facilities and providers under contract with the plan. 15

       Effect of Proposed Changes

        Statewide Provider and Health Plan Claim Dispute Resolution Program Authority

        The bill requires health plans to participate in the Statewide Provider and Health Plan Claim Dispute
        Resolution Program. The proposed changes provide the AHCA with the necessary authority to assess
        sanctions on non-responsive participants and to implement final orders once issued. A health plan must
        comply with any orders within 35 days, subject to a $500, per day, penalty. If a health plan fails to
        timely pay a resolved provider claim, AHCA is required to inform the applicable licensing authority, e.g.,
        the Office of Insurance Regulation.

        Standard Health Plan Identification Cards

        The requirements to incorporate certain standardized components to any hard copy or digital health
        insurance benefits card became effective under the No Surprises Act in 2022. The bill enhances those
        provisions for any plan subject to state regulation.

        For the card, the bill requires:
             The letters “FL” on the back, left-hand side of the card; and
             A quick response code (QR) on the card which directs the insured or subscriber to a consumer
               services website of the Division of Consumer Services of the Department of Financial Services.

        On the website, requirements for posting information will depend on the type of plan and may include:
            Name of the regulatory entity with relevant contact information, including a telephone number or
               website hyperlink; and
            A notice that if the letters “FL” are not included, that the plan may not be regulated by the State
               of Florida and direct the consumer to the Division of Consumer Services website.

        These changes are effective with any identification cards issues or reissued on or after January 1,
        2025.

        The bill provides an effective date of January 1, 2025.

    B. SECTION DIRECTORY:




13 Ch. 627.4302, F.S.
14 Ch. 641.31(42),F.S. Similar provisions for identification cards issued under individual coverage can be found at
627.642, F.S., and at 627.657, F.S. for group health insurance policies.
15 42 U.S.C. 300gg-111(e).
STORAGE NAME: h0659b.IBS                                                                                              PAGE: 4
DATE: 1/23/2024
         Section 1: Amends s. 408.7057, F.S., relating to statewide provider and health plan claim dispute
                    resolution program..
         Section 2: Amends s. 627.4302, F.S relating to identification cards for processing prescription drug
                    claims.
         Section 3: Amends s. 627.642, F.S. relating to outline of coverage .
         Section 4: Amends s. 627.657, F.S. relating to provisions of group health insurance policies.
         Section 5: Amends s. 641.31, F.S. relating to health maintenance contracts.
         Section 6: Providing an effective date of January 1, 2025.

                           II. FISCAL ANALYSIS & ECONOMIC IMPACT STATEMENT

     A. FISCAL IMPACT ON STATE GOVERNMENT:

         1. Revenues:
            The bill authorizes the AHCA to assess a penalty on non-prevailing providers who fail to pay the
            required amount within 35 days of a final order. The amount of the penalty must be established by
            rule and may not exceed $500 per day. Any fees collected would be additional revenue to the
            AHCA. The total amount that could be collected is indeterminate. 16

         2. Expenditures:
            None.17

     B. FISCAL IMPACT ON LOCAL GOVERNMENTS:

         1. Revenues:
            None.

         2. Expenditures:
            If local governments are operating self-funded health coverage, those local governments may incur
            costs related to the new identification cards.

     C. DIRECT ECONOMIC IMPACT ON PRIVATE SECTOR:
         Health plans will incur indeterminable, but likely insignificant, costs associated with reformatting
         identification cards and websites to comply with the bill. 18 This is also true for reimbursement disputes
         to the extent that they either realize increased payments due upon receipt of a determination or incur
         penalties for failure to timely pay awards. Providers who do not prevail in awards may incur
         indeterminable costs to the extent that determinations award no additional or lower payments then
         those sought, in addition to any penalties for untimely payments of costs awarded against them.

     D. FISCAL COMMENTS:
         None.

                                                   III. COMMENTS

     A. CONSTITUTIONAL ISSUES:

         1. Applicability of Municipality/County Mandates Provision:
           Not applicable. This bill does not appear to affect county or municipal governments.

         2. Other:

16 Florida Agency for Health Care Administration, Agency Analysis of 2024 House Bill 659, p. 4 (Dec. 4, 2023).
17 Id.
18 Id.
STORAGE NAME: h0659b.IBS                                                                                         PAGE: 5
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          The federal process has been challenged in different jurisdictions from the amount of the filing fees
          to how claims are batched together and reviewed. The federal portal has opened and closed several
          times during these different legal challenges and federal CMS has recently re-opened the portal and
          began processing claim requests.

   B. RULE-MAKING AUTHORITY:
       None provided by the bill.

   C. DRAFTING ISSUES OR OTHER COMMENTS:
       None.

                           IV. AMENDMENTS/COMMITTEE SUBSTITUTE CHANGES




STORAGE NAME: h0659b.IBS                                                                                 PAGE: 6
DATE: 1/23/2024
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           HB 659                                                                                                2024




    1                                         A bill to be entitled
    2               An act relating to health plans; amending s. 408.7057,
    3               F.S.; prohibiting health plans from declining to
    4               participate in filed claims; providing defaults
    5               against health plans for failure to respond; requiring
    6               the Agency for Health Care Administration to provide
    7               health plans with notices of failure to pay providers
    8               the amounts provided in claim dispute orders under
    9               certain circumstances; requiring health plans to pa y
10                  providers the amounts provided in claim dispute orders
11                  under certain circumstances; providing penalties for
12                  failure to pay such amounts; amending s. 627.4302,
13                  F.S.; requiring certain health insurance and health
14                  maintenance organization benefits-identification cards
15                  to include specified information in a certain manner;
16                  providing applicability; providing rulemaking
17                  authority; amending ss. 627.642, 627.657, and 641.31,
18                  F.S.; requiring certain health insurance and health
19                  maintenance organization identification cards to
20                  include specified information in a certain manner;
21                  providing applicability; providing rulemaking
22                  authority; providing an effective date.
23
24         Be It Enacted by the Legislature of the State of Florida:
25

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        HB 659                                                                                                2024




26               Section 1.          Subsection (7) of section 408.7057, Florida
27      Statutes, is renumbered as subsection (8), subsection (5) is
28      amended, paragraph (i) is added to subsection (2), and a new
29      subsection (7) is added to that section, to read:
30               408.7057           Statewide provider and health plan claim dispute
31      resolution program.—
32               (2)
33               (i)         A health plan may not decline to participate in a
34      filed claim. Failure to respond as provided in paragraph (f)
35      shall result in a default against the health plan.
36               (5)         The agency shall notify within 7 days the appropriate
37      licensure or certification entity whenever there is:
38               (a)         A failure to pay as provided in subsection (7); or
39               (b)         A violation of a final order issued by the agency
40      pursuant to this section.
41               (7)         A health plan that does not prevail in the agency's
42      order shall pay the provider the amount provided in the order
43      within 35 days after the order is entered. A health plan that
44      does not pay the required amount within this timeframe is
45      subject to a penalty of not more than $500 per day until the
46      amount is paid.
47               Section 2.           Subsection (2) of section 627.4302, Florida
48      Statutes, is amended to read:
49               627.4302           Identification cards for processing prescription
50      drug claims.—

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        HB 659                                                                                                2024




51               (2)         Any health insurer or health maintenance organization
52      and all state and local government entities entering into an
53      agreement to provide coverage for prescription drugs on an
54      outpatient basis shall provide a benefits-identification card
55      containing the following information:
56               (a)         The name of the claim processor.
57               (b)         The electronic-claims payor identification number or
58      the issuer identification number, also referred to as the
59      Banking Identification Number or "BIN," assigned by the American
60      National Standards Institute.
61               (c)         The insured's prescription group number.
62               (d)         The insured's identification number.
63               (e)         The insured's name.
64               (f)         The claims submission name and address.
65               (g)         The help desk telephone number.
66               (h)         The type of plan, only if the plan is filed in this
67      state; an indication that the plan is self-funded; or the name
68      of the network.
69               1.      If the plan is subject to state regulation, the
70      identification card must include the letters "FL" on the back
71      left-hand corner of the card, under which a quick response (QR)
72      code must be displayed directing the insured or the subscriber
73      to the consumer services website of the Division of Consumer
74      Services of the department. Based on the plan, the website may
75      display the name of the regulatory entity with relevant contact

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         HB 659                                                                                                2024




 76      information, including a telephone number or website hyperlink
 77      for the entity. The website may also include the following
 78      notice: "If your plan card does not display 'FL' on the back
 79      left-hand corner of the card, your plan may be regulated by
 80      another state, another Florida state agency, or the Federal
 81      Government. If you need assistance in locating the appropriate
 82      regulator for your plan, please visit the Get Insurance Help web
 83      page of the Division of Consumer Services."
 84               2.      Subparagraph 1. applies to benefits-identification
 85      cards issued or reissued on or after January 1, 2025.
 86               3.      The department may adopt rules to implement necessary
 87      changes to the consumer services website and hotline of the
 88      Division of Consumer Services to best assist insureds or
 89      subscribers who are at an impasse with their insurers or health
 90      maintenance organizations, respectively.
 91               (i)(h)      Any other information that the entity finds will
 92      assist in the processing of the claim.
 93
 94      The information required in paragraphs (a), (b), (g), and (i)
 95      (h) must be provided on the card, unless instruction is provided
 96      on the card for ready access to such information by electronic
 97      means.
 98               Section 3.        Paragraph (c) of subsection (3) of section
 99      627.642, Florida Statutes, is amended to read:
100               627.642      Outline of coverage.—

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         HB 659                                                                                                2024




101               (3)         In addition to the outline of coverage, a policy as
102      specified in s. 627.6699(3)(k) must be accompanied by an
103      identification card that contains, at a minimum:
104               (c)         The type of plan, only if the plan is filed in this
105      the state;, an indication that the plan is self-funded;, or the
106      name of the network.
107               1.      If the plan is subject to state regulation, the
108      identification card must include the letters "FL" on the back
109      left-hand corner of the card, under which a quick response (QR)
110      code must be displayed directing the insured to the consumer
111      services website of the Division of Consumer Services of the
112      department. Based on the plan, the website may display the name
113      of the regulatory entity with relevant contact information,
114      including a telephone number or website hyperlink for the
115      entity. The website may also include the following notice: "If
116      your plan card does not display 'FL' on the back left -hand
117      corner of the card, your plan may be regulated by another state,
118      another Florida state agency, or the Federal Government. If you
119      need assistance in locating the appropriate regulator for your
120      plan, please visit the Get Insurance Help web page of the
121      Division of Consumer Services."
122               2.      Subparagraph 1. applies to identification cards issued
123      or reissued on or after January 1, 2025.
124               3.      The department may adopt rules to implement necessary
125      changes to the consumer services website and hotline of the

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         HB 659                                                                                                2024




126      Division of Consumer Services to best assist insureds who are at
127      an impasse with their insurers.
128
129      The identification card must present the information in a
130      readily identifiable manner or, alternatively, the information
131      may be embedded on the card and available through magnetic
132      stripe or smart card. The information may also be provided
133      through other electronic technology.
134               Section 4.         Paragraph (c) of subsection (2) of section
135      627.657, Florida Statutes, is amended to read:
136               627.657        Provisions of group health insurance policies. —
137               (2)         The medical policy as specified in s. 627.6699(3)(k)
138      must be accompanied by an identification card that contains, at
139      a minimum:
140               (c)         The type of plan, only if the plan is filed in the
141      state;, an indication that the plan is self-funded;, or the name
142      of the network.
143               1.      If the plan is subject to state regulation, the
144      identification card must include the letters "FL" on the back
145      left-hand corner of the card, under which a quick response (QR)
146      code must be displayed directing the insured or the subscriber
147      to the consumer services website of the Division of Consumer
148      Services of the department. Based on the plan, the website may
149      display the name of the regulatory entity with relevant contact
150      information, including a telephone number or website hyperlink

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         HB 659                                                                                                2024




151      for the entity. The website may also include the following
152      notice: "If your plan card does not display 'FL' on the back
153      left-hand corner of the card, your plan may be regulated by
154      another state, another Florida state agency, or the Federal
155      Government. If you need assistance in locating the appropriate
156      regulator for your plan, please visit the Get Insurance Help web
157      page of the Division of Consumer Services."
158               2.      Subparagraph 1. applies to identification cards issued
159      or reissued on or after January 1, 2025.
160               3.      The department may adopt rules to implement necessary
161      changes to the consumer services website and hotline of the
162      Division of Consumer Services to best assist insureds who are at
163      an impasse with their insurers.
164
165      The identification card must present the information in a
166      readily identifiable manner or, alternatively, the information
167      may be embedded on the card and available through magnetic
168      stripe or smart card. The information may also be provided
169      through other electronic technology.
170               Section 5.        Paragraph (c) of subsection (42) of section
171      641.31, Florida Statutes, is amended to read:
172               641.31       Health maintenance contracts.—
173               (42)        The contract, certificate, or member handbook must be
174      accompanied by an identification card that contains, at a
175      minimum:

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         HB 659                                                                                                2024




176               (c)         A statement that the health plan is a health
177      maintenance organization. Only a health plan with a certificate
178      of authority issued under this chapter may be identified as a
179      health maintenance organization.
180               1.      If the plan is subject to state regulation, the
181      identification card must include the letters "FL" on the back
182      left-hand corner of the card, under which a quick response (QR)
183      code must be displayed directing the insured or the subscriber
184      to the consumer services website of the Division of Consumer
185      Services of the department. Based on the plan, the website may
186      display the name of the regulatory entity with relevant contact
187      information, including a telephone number or website hyperlink
188      for the entity. The website may also include the following
189      notice: "If your plan card does not display 'FL' on the back
190      left-hand corner of the card, your plan may be regulated by
191      another state, another Florida state agency, or the Federal
192      Government. If you need assistance in locating the appropriate
193      regulator for your plan, please visit the help web page of the
194      Division of Consumer Services."
195               2.      Subparagraph 1. applies to identification cards issued
196      or reissued on or after January 1, 2025.
197               3.      The department may adopt rules to implement necessary
198      changes to the consumer services website and hotline of the
199      Division of Consumer Services to best assist subscribers who are
200      at an impasse with their health maintenance organizat ions.

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         HB 659                                                                                                2024




201
202      The identification card must present the information in a
203      readily identifiable manner or, alternatively, the information
204      may be embedded on the card and available through magnetic
205      stripe or smart card. The information may also be provided
206      through other electronic technology.
207               Section 6.        This act shall take effect January 1, 2025.




                                                       Page 9 of 9

      CODING: Words stricken are deletions; words underlined are additions.
                                                                                                              hb0659-00
HB 989
                                  HOUSE OF REPRESENTATIVES STAFF ANALYSIS
BILL #.     HB 989 Department of Financial Services
SPONSOR(S). LaMarca
TIED BILLS. HB 991    IDEN./SIM. BILLS. SB 1098

    REFERENCE                                                   ACTION                  ANALYST            STAFF DIRECTOR or
                                                                                                           BUDGET/POLICY CHIEF

    1) Insurance & Banking Subcommittee                                                 Herrera            Lloyd
    2) State Administration & Technology
       Appropriations Subcommittee
    3) Commerce Committee

                                                      SUMMARY ANALYSIS
The Chief Financial Officer (CFO) is an elected member of the Cabinet, serves as the state’s chief fiscal officer, and is
designated as the State Fire Marshal. The CFO is the head of the Department of Financial Services (DFS). The bill:
  Renames the Division of Investigative and Forensic Services to the Division of Criminal Investigations.
  Revises regulations for the My Safe Florida Home Program.
  Updates reporting by eliminating quarterly reports on salary indemnification benefits and reimbursements to the State
   Risk Management Trust Fund.
  Specifies workers' compensation maximum reimbursement methodology for emergency services and care when a
   maximum reimbursement allowance is unavailable.
  Mandates DFS approval for contracts exceeding $100,000 by various associations, ensuring competitive procurement.
  Modifies appointment authority and requirements for the Board of Funeral, Cemetery, and Consumer Services.
  Amends provisions related to investigations and prosecutions within the regulatory purview of DFS.
  Adjusts notice requirements for administrative complaints, citations, and insurance policy litigation.
  Requires timely responses from surplus lines insurers to the Division of Consumer Services within DFS within 14 days
   upon receiving written requests.
  Allows voluntary submission of cellular telephone numbers for two-factor authentication during the agent licensing
   application process.
  Establishes "Registered Claims Adjuster (RCA)" from American Insurance College as an exemption from the agent
   licensing examination requirement.
  Grants DFS authority to disclose confidential investigative information to subjects or their representatives for review.
  Adds "Chartered Customer Service Representative (CCSR)" from American Insurance College as a qualifying
   criterion for customer representatives.
  Requires licensed adjusters to identify themselves in advertisements based on their adjuster appointment type.
  Allows general lines agents with a surplus lines license to appoint licenses with a single surplus license a gent
   appointment.
  Modifies renewal notice requirements for insurance policy term changes.
  Imposes a requirement for insurers under Florida Insurance Guarantee Association to prepare a data transfer plan.
  Revises State Fire Marshal provisions on fireworks usage, the Florida Fire Prevention Code, and safety standards for
   mobile food dispensing vehicles and energy storage systems.
  Permits motor vehicle service agreement companies to use multiple insurance policies for financial backing.
  Modifies financial requirements for warranty associations and exempt municipal or county government employees
   from licensing and appointment requirements.
  Amends provisions for bail bond agents, clarifying they are not required to be employed with a bail bond agency.
  Revises sections of the Florida Disposition of Unclaimed Property Act.


The bill has an insignificant impact on state government revenues and expenditures and no impact on local government. It
has indeterminate impacts on the private sector.
Except as specified in the bill, it is effective upon becoming law.

                                                        FULL ANALYSIS
This docum ent does not reflect the intent or official position of the bill sponsor or House of Representatives .
STORAGE NAME. h0989.IBS
DATE. 1/23/2024
                                                   I. SUBSTANTIVE ANALYSIS

     A. EFFECT OF PROPOSED CHANGES:

          ORGANIZATION OF THE DEPARTMENT OF FINANCIAL SERVICES

          The Chief Financial Officer (CFO) is an elected member of the Cabinet, serves as the state’s chief
          fiscal officer,1 and is designated as the State Fire Marshal. The CFO is the head of the Department of
          Financial Services (DFS). Effective January 2003, the Department of Insurance, Treasury, State Fire
          Marshal, and the Department of Banking and Finance merged to form DFS. DFS consists of 13
          divisions and several specialized offices.2 DFS is composed of the following divisions and independent
          office:
                Accounting and Auditing;
                Consumer Services;
                Funeral, Cemetery, and Consumer Services;
                Insurance Agent and Agency Services;
                Investigative and Forensic Services;3
                Public Assistance Fraud;
                Rehabilitation and Liquidation;
                Risk Management;
                State Fire Marshal;
                Treasury;
                Unclaimed Property;
                Workers’ Compensation;
                Administration; and the
                Office of Insurance Consumer Advocate.

          Division of Investigative and Forensic Services

          The Division of Investigative and Forensic Services consolidates all law enforcement and forensic units
          housed within DFS.4 Endowed with a comprehensive mandate, the division probes a diverse array of
          fraudulent and criminal activities, such as investigations into insurance fraud, workers' compensation
          fraud, fire, arson, explosives, theft or misuse of state funds, and the analysis of fire and explosives
          samples.5

          Effect of the Bill

          The bill:
              Renames the Division of Investigative and Forensic Services to the Division of Criminal
                  Investigations (DCI).
              Designates DCI as a criminal justice agency with the authority to initiate and conduct
                  investigations into matters falling under the jurisdiction of the CFO and Fire Marshal.

          My Safe Florida Home

          In 2006, the Legislature created the My Safe Florida Home (MSFH) Program within DFS, with the intent
          that the Program provide trained and certified inspectors to perform inspections for owners of site-built,
          single-family, residential properties (mitigation inspections), and grants to eligible applicants, subject to

1 Art. IV, s. 4, Fla. Const.
2 S. 20.121, F.S.
3 This division includes the Bureau of Forensic Services; Bureau of Fire, Arson, and Explosives Investigations; Office of Fisca l Integrity;

Bureau of Insurance Fraud; and Bureau of Workers’ Compensation Fraud.
4 Department of Financial Services, Investigative and Forensic Services, Ab out the Division, https://myfloridacfo.com/Division/DIFS/

(last visited January 22, 2024).
5 Id.

STORAGE NAME. h0989.IBS                                                                                                             PAGE. 2
DATE. 1/23/2024
         funding availability.6 The aim of the MSFH Program was to “develop and implement a comprehensive
         and coordinated approach for hurricane damage mitigation.” 7 The MSFH program allowed DFS to
         undertake a public outreach and advertising campaign to inform consumers of the availability, and
         benefits, of the mitigation inspections and grants.8 It required the development of brochures for
         distribution to general contractors, roofing contractors, and real estate brokers and sales associates to
         explain the benefits of residential hurricane damage mitigation to homeowners. 9

         Effect of the Bill

         The bill introduces significant changes to the inspection and grant application process under MSFH, as
         well as the eligibility criteria for inspections. The changes include:
              Allows subsequent applications for mitigation inspection or grant if:
                      o The original application was denied or withdrawn;
                      o The program's eligibility requirements or applicant’s qualifications have changed since
                           the original application; and
                      o The applicant reasonably believes that the home will be eligible under the new
                           requirements or qualifications;
              Requires a signed or electronically verified statement, under penalty of perjury, confirming the
                 submission of a single inspection application.
              Grants authority to DFS to request additional information if the information contains errors or
                 omissions, with non-response within 60 days resulting in application withdrawal.
              Permits homeowners meeting mitigation inspection requirements to receive an inspection even
                 if ineligible for a hurricane mitigation grant.
              Requires homeowners to provide information on premium discounts from insurers due to funded
                 mitigation improvements.
              Sets a one-year deadline for homeowners to complete construction and request a final
                 inspection or a 6-month extension after grant approval.
              Provides for when an application is deemed abandoned, leading to grant money reverting to
                 DFS.
              Clarifying that "opening protection" improvements include windows, skylights, exterior doors,
                 and garage doors.
              Refines language regarding a secondary water "resistance" barrier for roofs.
              Eliminates DFS maintaining a list of participating contractors; instead requiring naming of the
                 contractor and their license number in the grant application.
              Encourages contractors to distribute electronic educational materials rather than brochures.
              Directs DFS collaboration with Citizens Property Insurance Corporation for policyholder
                 education.

         These revisions are designed to streamline processes, enhance homeowner responsibilities, broaden
         eligible improvements, and promote electronic education within the MSFH Program.


         Division of Risk Management

         The Division of Risk Management strives to support Florida's state agencies and universities by
         assisting them in managing various risks and ensuring quality coverage for workers' compensation,
         liability, federal civil rights, automobile liability, and property insurance at reasonable rates. 10 This is
         achieved through self-insurance, the purchase of insurance, and effective claims administration. 11 The


6 S. 215.5586, F.S.
7 Id.
8 S. 215.5586(3), F.S.
9 S. 215.5586(7), F.S.
10 DFS, Division of Risk Management, Fiscal Year 2021 Annual Report, https://www.myfloridacfo.com/docs-sf/risk-management-

libraries/risk-documents/annual-reports/risk-mgmt-annual-report-2021.pdf?sfvrsn=720e7fcb_4 (last visited Jan. 17, 2024).
11 Id.

STORAGE NAME. h0989.IBS                                                                                                    PAGE. 3
DATE. 1/23/2024
         Division consists of three bureaus: Risk Financing and Loss Prevention, State Employee Workers’
         Compensation Claims, and State Liability and Property Claims. 12

         Effect of the Bill

         The bill eliminates the requirement for the Division of Risk Management to produce quarterly reports
         detailing the total salary indemnification benefits paid and reimbursements from each agency to the State
         Risk Management Trust Fund for initial salary indemnity costs.

         Division of Workers’ Compensation

         Florida’s Workers’ Compensation Law 13 requires employers to provide injured employees all medically
         necessary remedial treatment, care, and attendance for such period as the nature of the injury or the
         process of recovery may require.14 DFS provides regulatory oversight of Florida’s workers’
         compensation system, including the workers’ compensation health care delivery system. The law
         specifies certain reimbursement formulas and methodologies to compensate workers’ compensation
         health care providers 15 that provide medical services to injured employees. Where a reimbursement
         amount or methodology is not specifically included in statute, the Three-Member Panel (Panel) is
         authorized to annually adopt statewide schedules of maximum reimbursement allowances (MRAs) to
         provide uniform fee schedules for the reimbursement of various medical services.16 DFS incorporates
         the MRAs approved by the Three-Member Panel in reimbursement manuals 17 through the rulemaking
         process provided by the Administrative Procedures Act.18 In 2023, the Legislature eliminated the
         authority of the Three-Member Panel to adopt MRA’s for individually licensed health care providers,
         work-hardening programs, pain programs, and durable medical equipment providers. 19 Instead, DFS
         must annually publish the maximum reimbursement allowance for physician and non-hospital
         reimbursements on its website by July 1st , effective the following January 1st .20

         Reimbursement for Healthcare Providers

         The Panel, which consists of the CFO or his or her designee and two Governor’s appointees, sets the
         MRAs for hospital reimbursement.21 Beginning with rates developed in 2024, and implemented with
         rates effective January 1, 2025, health care providers and non-hospital rates are annually published by
         DFS, instead of being included in the reimbursement manuals.22 DFS incorporates the statewide
         schedules of the MRAs through rulemaking. In establishing the MRA manual, the panel considers the
         usual and customary levels of reimbursement for treatment, services, and care; 23 the cost impact to
         employers for providing reimbursement that ensures that injured workers have access to necessary
         medical care; and the financial impact of the MRAs on healthcare providers and facilities. 24 Florida law
         requires the panel to develop MRA manuals that are reasonable, promote the workers’ compensation
         system’s healthcare cost containment and efficiency, and are sufficient to ensure that medically
         necessary treatment is available for injured workers.25



12 Id.
13 Ch. 440, F.S.
14 S. 440.13(2)(a), F.S.
15
   The term “health care provider” includes a physician or any recognized practitioner licensed to provide skilled services purs uant to a
prescription or under the supervision or direction of a physician. It also includes any hospital licensed under ch. 395 and any health care
institution licensed under ch. 400 or ch. 429. S. 440.13(1)(g), F.S.
16 S. 440.13(12), F.S.
17 Ss. 440.13(12) and (13), F.S., and r. 69L-7, F.A.C.
18 Ch. 120, F.S.
19 Ch. 2023-144, Laws of Fla.
20 Id.
21 Id.
22 Ch. 2023-144, Laws of Fla.
23 S. 440.13(12)(i)(1), F.S.
24 S. 440.13(12)(i)(2), F.S.
25 S. 440.13(12)(i)(3), F.S.

STORAGE NAME. h0989.IBS                                                                                                            PAGE. 4
DATE. 1/23/2024
         There are three different reimbursement manuals that determine statewide schedules of maximum
         reimbursement allowances. The healthcare provider manual, developed by the DWC, limits the
         maximum reimbursement for licensed physicians to 110 percent of Medicare reimbursement, 26 while
         reimbursement for surgical procedures is limited to 140 percent of Medicare.27 The hospital manual,
         developed by the panel, sets maximum reimbursement for outpatient scheduled surgeries at 60 percent
         of usual and customary charges,28 while other outpatient services are limited to 75 percent of usual and
         customary charges.29 Reimbursement of inpatient hospital care is limited based on a schedule of per
         diem rates approved by the panel.30 The ambulatory surgical centers manual, developed by the panel,
         limits reimbursement to 60 percent of usual and customary as such services are generally scheduled
         outpatient surgeries. The prescription drug reimbursement manual limits reimbursement to the average
         wholesale price plus a $4.18 dispensing fee.31 Repackaged or relabeled prescription medication
         dispensed by a dispensing practitioner has a maximum reimbursement of 112.5 percent of the average
         wholesale price plus an $8.00 dispensing fee.32 Fees may not exceed the schedules adopted under Ch.
         440, F.S., and department rule.33

         Effect of the Bill

         The bill specifies the reimbursement methodology applicable in situations where the maximum
         allowance for emergency services and care is not available. In such instances, the maximum allowance
         is set at 75 percent of the hospital's charge, except when a contract is in place, in which case the
         contract governs reimbursement.

         Florida Self-Insurers Guaranty Association, Inc.

         An employer may be eligible to self-insure for their workers’ compensation coverage.34 Such an
         employer must furnish proof to the Florida Self-Insurers Guaranty Association (FSIGA) that the
         employer has the financial strength necessary to ensure timely payment of all current and future
         claims.35 The FSIGA is a nonprofit corporation established pursuant to s. 440.385, F.S., and monitors
         the financial strength of self-insured entities for DFS and makes recommendations as to the
         qualifications to self-insure.36 All self-insurers other than governmental entities and public utilities are
         required to be members of the Association.37




         Effect of the Bill

         The bill amends regulations concerning the Florida Self-Insurers Guaranty Association. Starting July 1,
         2024, all contracts valued at $100,000 or more, entered into by the association, must receive prior
         approval from DFS. DFS is mandated to approve or deny the contract within ten days; otherwise, it is
         considered approved. Competitive procurement is required for all such contracts, with awards granted
         to the most responsible and responsive vendor.

         Florida Funeral, Cemetery, and Consumers Services Act


26 S. 440.13(12)(f), F.S.
27 S. 440.13(12)(g), F.S.
28 S. 440.13(12)(d), F.S.
29 S. 440.13(12)(a), F.S.
30 Id.
31 S. 440.13(12)(h), F.S.
32 Id.
33 S. 440.13(12)(f), F.S.
34 S. 440.38(1)(b), F.S.
35 Id.
36 Id.
37 S. 440.385(1)(a), F.S.

STORAGE NAME. h0989.IBS                                                                                         PAGE. 5
DATE. 1/23/2024
         Chapter 497, F.S., known as the Florida Funeral, Cemetery, and Consumer Services Act (Funeral Act),
         generally regulates funeral and cemetery services. 38 The Funeral Act authorizes the Board of Funeral,
         Cemetery, and Consumer Services (Board) within DFS to regulate cemeteries, columbaria,39 cremation
         services, mausoleums, cemetery companies, dealers and monument builders, funeral directors, and
         funeral establishments.40

         The Board oversees licensing and rulemaking for the death care industry, including examinations and
         facility standards.41 It holds authority over various licensure aspects, such as criteria and practical
         examinations, including content, grading, and time limits. The Board is comprised of ten members,
         including the State Health Officer and nine individuals appointed by the Governor.42 The composition of
         the Board includes funeral directors, cemetery associates, consumers, and a monument establishment
         principal. Members serve four-year terms, ensuring diverse representation and preventing conflicts of
         interest.43

         Effect of the Bill

         The bill introduces changes to the Board of Funeral, Cemetery, and Consumer Services. The changes
         include:
              The CFO, rather than the Governor, will appoint Board members, and Senate confirmation is
                 eliminated.
              The funeral director member is no longer conditioned on owning or operating an approved
                 cinerator facility.
              Board members may be reappointed but are limited to serving no more than 8 consecutive
                 years.
              Members are specifically held subject to the code of ethics under part III of ch. 112, F.S.
              Board members cannot vote on measures for their private gain or loss.
              A board member may not knowingly accept gifts or expenditures from entities under
                 consideration for a contract or licensed by DFS.
              Board meetings must comply with open meeting requirements, and all records are open to the
                 public for inspection.
              Notice of Board meetings, except for emergencies, must be published on the association's
                 website at least seven days before the meeting. The agenda, arranged by presentation order,
                 must also be published at least seven days in advance, with changes allowed only for good
                 cause after the agenda release.

         The bill amends disciplinary procedures and penalties for board members specifying that if certified
         mail service of an administrative complaint on a licensee cannot be achieved at the last address
         provided to DFS, service may be carried out by email. The email should be sent with delivery receipt
         required to the most recent email address provided to DFS by the licensee in accordance with s.
         497.146, F.S.

         Additionally, the bill modifies procedures for disciplinary citations and minor violations, stipulating that if
         certified mail service of a citation on a subject cannot be accomplished at the last address provided to
         DFS, then service may be conducted by email. The email should be sent with delivery receipt required,
         directed to the most recent email address provided to DFS by the subject in accordance with s.
         497.146, F.S.

         Service of Process


38 S. 497.001, F.S.
39 “Columbarium” means a structure or building that is substantially exposed above the ground and that is intended to be used for the

inurnment of cremated remains. S. 497.005(18), F.S.
40 See ss. 497.101 and 479.103, F.S.
41 S. 497.101 and 497.103, F.S.
42 S. 497.103(1)(a)-(g), F.S.
43 S. 497.101(3), F.S.

STORAGE NAME. h0989.IBS                                                                                                         PAGE. 6
DATE. 1/23/2024
            In general, the law provides for the designation of a public officer, board, agency, or commission as the
            agent for service of process on a person, firm, or corporation in the state. 44 However, the state CFO is
            designated as the agent for service of process on insurers and other specific entities or persons
            licensed by DFS or the Office of Insurance Regulation (OIR). OIR provides oversight for specified
            insurance products, insurers and other risk bearing entities in Florida. 45 The Financial Services
            Commission (FSC), composed of the Governor, the Attorney General, the CFO, and the Commissioner
            of Agriculture, serves as agency head of the Office of Insurance Regulation for purposes of rulemaking.
            Further, the FSC appoints the commissioner of the Florida Office of Insurance Regulation. 46 Service of
            process on the CFO is made by mail, personal service, or via DFS’s e-portal.47

            After receiving service of process, the CFO is required to promptly send a copy by registered or
            certified mail, or by any other verifiable means, to the person designated by an insurer to receive the
            process.48 Verifiable means includes making the documents available by electronic transmission from a
            secure website established by DFS.49 If DFS makes the documents available electronically, the CFO is
            required to send a notice of receipt of process to the person designated by the insurer being served to
            receive legal process.50

            Service is considered perfected on an insurer when the CFO is served with the process. 51 Although an
            insurer is not required to respond to a lawsuit except until 20 days after the CFO sends or makes a
            copy of the process available, the triggering date for other legal deadlines is the date the CFO is served
            with process.52 This can create problems for an insurer when a delay occurs between the time the CFO
            is served and the time the CFO notifies the insurer of the service of process.

           Pre-suit Notice to Initiate Litigation under an Insurance Policy

           Before pursuing a bad faith claim under s. 624.155, F.S., an insured must provide at least 60 days'
           written notice to the insurer and DFS.53 This notice period allows insurers a final chance to fulfill their
           claim obligations.54 Then, DFS dispatches the notice to the insurer's specifically designated email
           address.55 The civil remedy notice includes details like the alleged violation, involved individuals,
           relevant policy language, and a statement expressing the intent to pursue a civil remedy. 56

           In property insurance cases, a claimant must give DFS written notice of intent to sue the insurer at least
           ten business days before filing a lawsuit, following a coverage determination under s. 627.70131, F.S.57
           The notice outlines alleged acts or omissions and, in case of coverage denial, estimates damages.58
           The insurer must respond within ten business days.59 If coverage is denied, the insurer must accept,
           deny, or assert the right to re-inspect within 14 business days.60 If other acts are alleged, the insurer
           must respond with a settlement offer or propose alternative dispute resolution. 61 If ADR is not
           concluded within 90 days after the ten day notice, the claimant can file suit without additional notice. 62
           Failure to comply with the ten day notice requirement results in dismissal without prejudice.63

44 S. 48.151, F.S.
45 S. 20.121(3)(a), F.S.
46
     Id.
47 Id. DFS, https://myfloridacfo.com/division/generalcounsel/service-of-process (last visited Jan. 23, 2024).
48 S. 624.423, F.S.
49 S. 624.307(9), F.S.
50 Id.
51
     S. 624.423(3), F.S.
52 S. 624.423(2), F.S.
53 S. 624.155(3), F.S.
54 See Talat Enterprises, Inc., v. Aetna Cas. and Sur. Co, 753 So. 2d 1278, 1284 (Fla. 2000).
55 Id. S. 624.422, F.S.
56 S. 624.155(3)(b)(1)-(5), F.S.
57 S. 627.70152(3)(a), F.S.
58 S. 627.70152(6)(a), F.S.
59 S. 627.70152(4), F.S.
60 S. 627.70152(4)(a), F.S.
61 S. 627.70152(4)(b), F.S.
62 Id.
63 Id.

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DATE. 1/23/2024
         Effect of the Bill

         The bill mandates a 60-day written notice of a violation as a prerequisite for initiating legal action
         against an insurer. DFS must provide this notice to the insurer via it’s designated email address.

         Additionally, the bill requires claimants filing a property insurance suit to submit written notice to DFS
         before initiating litigation, ensuring it's delivered at least ten business days after an insurer's coverage
         determination. The notice, sent to the insurer's designated email, must detail the suit's basis, any denial
         of coverage, an estimate of damages if applicable, and, if represented, acknowledgment by the
         claimant. For cases beyond denial, it must include a pre-suit settlement demand and the disputed
         amount. Supporting documentation may accompany the notice.

         Surplus Lines Insurers

         Surplus lines insurance is coverage for specific risks that the standard or admitted market is either unable
         or unwilling to cover.64 While the admitted market is where most consumers find coverage, the surplus
         lines market is a supplement for those individuals and businesses that cannot find coverage otherwise. 65
         Florida law defines “eligible surplus lines insurer” as an unauthorized insurer which has been made
         eligible by the OIR to issue insurance coverage under the Surplus Lines Law. 66

         Effect of the Bill

         The bill requires eligible surplus lines insurers to provide a written or electronic response to the Division
         of Consumer Services within DFS within 14 days of receiving a written request for documents and
         information related to a consumer complaint.

         Additionally, the bill requires that authorized insurers and eligible surplus lines insurers submit email
         addresses to DFS for directing requests related to consumer complaints. The insurer is required to
         designate a contact person to DFS for escalated complaint issues, providing the name, email address,
         and telephone number of the designated contact person.

         Division of Insurance Agent and Agency Services

         DFS Division of Insurance Agent and Agency Services is responsible for the licensing and regulation of
         insurance agents, adjusters, insurance agencies, as well as related personnel and business entities. 67

         No person may be, act as, or advertise, or hold himself or herself out to be an insurance agent,
         insurance adjuster, or customer representative unless he or she is currently licensed by DFS and
         appointed by an appropriate appointing entity or person. 68 There are several types of insurance
         representatives. These include:
              General lines agents,
              Life insurance agents,
              Health insurance agents,
              Title insurance agents,
              Personal lines agents, and
              Unaffiliated insurance agents.69



64 Florida Surplus Lines Service Office, Surplus Lines Insurance, https://www.fslso.com/about/surplus-lines-

insurance#:~:text=Surplus%20lines%20insurance%20is%20coverage,that%20cannot%20find%20coverage%20otherwise (last visited
Jan. 23, 2024).
65 Id.
66 S. 626.915, F.S.
67 Ch. 626, parts I-IX, and XIII.
68 S. 626.112, F.S.
69 S. 626.015, F.S.

STORAGE NAME. h0989.IBS                                                                                           PAGE. 8
DATE. 1/23/2024
            General Lines Agent

            A general lines agent70 is one who sells the following lines of insurance: property; 71 casualty,72 including
            commercial liability insurance underwritten by a risk retention group, a commercial self-insurance
            fund,73 or a workers’ compensation self-insurance fund;74 surety;75 health;76 and, marine.77 The general
            lines agent may only transact health insurance for an insurer that the general lines agent also
            represents for property and casualty insurance. If the general lines agent wishes to represent health
            insurers that are not also property and casualty insurers, they must be licensed as a health insurance
            agent.78

           Title Agents and Agencies
            Title insurance insures owners of real property (owner’s policy) or others having an interest in real
            property, as well as lenders (mortgagee policies) against loss by encumbrance, defective title,
            invalidity, or adverse claim to title. It is a policy issued by a title insurer that, after evaluating a search of
            title, insures against a number of covered risks, including title defects or liens that are not identified as
            exceptions. In Florida, title insurers operate on a monoline basis, meaning that the insurer can only
            transact title insurance and cannot transact any other type of insurance. 79

           Effect of the Bill

           The bill
                Requires DFS to allow applicants to submit cellular telephone numbers as part of the
                    application process on a voluntary basis for purposes of two-factor authentication80 of login
                    credentials only. A separate bill, HB 991, which is linked to the passage of the bill, proposes to
                    exempt these phone numbers from public records requirements.
                Adds “Registered Claims Adjuster (RCA) from American Insurance College” to the list of
                    individuals exempted from the examination requirement to become an agent or adjuster.
                Allows DFS to disclose confidential investigative information to the subject or the subject’s
                    representative in order to review the details of the investigation.
                Adds designation of “Chartered Customer Service Representative (CCSR) from American
                    Insurance College” to the list of criteria to qualify as a customer representative.

           Insurance Adjusters

           Florida law requires all insurance adjusters to be licensed by the Department of Financial Services
           (DFS) and appointed by the appropriate entity or person81 in order to adjust claims. General
           requirements for licensure include submitting an application; paying required fees; satisfying pre-
           licensing examination requirements, when applicable; complying with requirements as to knowledge,
           experience, or instruction; and submitting fingerprints.82


70 S. 626.015(5), F.S.
71 S. 624.604, F.S.
72 S. 624.605, F.S.
73 As defined in s. 624.462, F.S.
74
     Pursuant to s. 624.4621, F.S.
75 S. 626.606, F.S.
76 Ss. 624.603 and 627.6482, F.S.
77 S. 624.607, F.S.
78 S. 626.829, F.S.
79 S. 627.786, F.S.
80 Two-factor authentication (TFA) is an identity and access management security method that requires two forms of identification to

access resources and data. TFA gives businesses the ability to monitor and help safeguard their most vulnerable information a nd
networks. Microsoft, What is Two-Factor Authentication?, https://www.microsoft.com/en-us/security/business/security-101/what-is-two-
factor-authentication-2fa (last visited Jan. 22, 2024).
81 See s. 626.015(4), F.S., defining “appointment” as the authority given by an insurer or employer to a licensee to adjust claims on

behalf of an insurer or employer.
82 S. 626.171, F.S.

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DATE. 1/23/2024
         Under s. 626.864, F.S., there are both public adjusters and all-lines adjuster license types, with all-lines
         appointments further divided into independent adjusters, 83 company employee adjusters,84 and public
         adjuster apprentices.85 The same adjuster may not be concurrently licensed as a public adjuster and an
         all-lines adjuster.86 In the case of an all-lines adjuster, the adjuster may be appointed as an
         independent adjuster, company employee adjuster, or public adjuster apprentice, but not more than
         one concurrently.87

         A public adjuster is any person, other than a licensed attorney, who, for compensation, prepares,
         completes, or files an insurance claim form for an insured or third-party claimant in negotiating or
         settling an insurance claim on behalf of an insured or third party. 88 Public adjusters operate
         independently and are not affiliated with any insurer.

         An all-lines adjuster is any person who, for compensation, ascertains and determines the amount of
         any claim, loss, or damage payable under an insurance contract or settles such claim, loss, or damage
         on behalf of a public adjuster or insurer.89

         An independent adjuster is any person who is self-employed or employed by an independent adjusting
         firm and who works for an insurer to ascertain and determine the amount of an insurance claim, loss, or
         damage, or to settle an insurance claim under an insurance contract. 90

         A company employee adjuster is any person employed in-house by an insurer, or a wholly owned
         subsidiary of the insurer, who ascertains and determines the amount of an insurance claim, loss, or
         damage, or settles such claim, loss, or damage.91

         Effect of the Bill

         The bill mandates licensed adjusters to clearly identify themselves in all advertisements, solicitations, or
         written documents, reflecting their specific adjuster appointment type.

         Additionally, an adjuster whose license has been revoked or suspended is expressly prohibited from
         participating in any aspect of an insurance claim or the insurance claim adjusting process.

         Unauthorized Insurers and Surplus Lines

         A general lines agent, when licensed and appointed as a surplus lines agent, is authorized to initiate
         and accept surplus lines business from any other originating Florida-licensed general lines agent
         appointed and licensed for the relevant kinds of insurance, and may receive compensation
         accordingly.92 Similarly, a managing general agent, when licensed and appointed as a surplus lines
         agent, can accept and place surplus lines business originated by a Florida-licensed general lines agent,
         and may compensate that agent.93 General lines agents may not knowingly misrepresent any material
         fact related to such insurance or its eligibility for placement with a surplus lines insurer. 94

         Effect of the Bill




83 S. 626.855, F.S.
84 S. 626.856, F.S.
85 S. 626.8561, F.S.
86 S. 626.864(2), F.S.
87 S. 626.864(3), F.S
88 S. 626.854(1), F.S.
89 S. 626.8548, F.S.
90 S. 626.855, F.S.
91 S. 626.856, F.S.
92 S. 626.929(1), F.S.
93 S. 626.929(2), F.S.
94 S. 626.929(3), F.S.

STORAGE NAME. h0989.IBS                                                                                      PAGE. 10
DATE. 1/23/2024
          The bill specifies that a general lines agent, while licensed as a surplus lines agent, is authorized to
          appoint licenses using a single surplus license agent appointment under s. 624.501, F.S. This
          appointed agent is limited to initiating surplus lines business and receiving surplus lines business
          exclusively from other Florida-licensed general lines agents who are appointed and licensed for the
          relevant kinds of insurance. Such agents are not eligible for appointment by or allowed to engage in
          transacting general lines insurance on behalf of an admitted insurer. Compensation may be provided to
          such agents.

          Florida Medical Malpractice Joint Underwriting Association

          The Florida Medical Malpractice Joint Underwriting Association (FMMJUA) is a legislatively established
          risk apportionment plan designed to ensure the availability of medical liability (malpractice) insurance
          for various Florida health care providers, including physicians, surgeons, dentists, nurses, physician
          partnerships or corporations, hospitals, medical facilities, and others.95 The FMMJUA serves as a
          provider of liability insurance for medical practitioners who face challenges obtaining coverage from the
          private market.96

          Administered by its Board of Governors, composed of representatives from key entities such as the
          Florida Medical Association, Florida Hospital Association, The Florida Bar, Florida Dental Association,
          and the insurance industry, the FMMJUA operates under the framework of the FMMJUA Plan of
          Operation.97 The Board, with OIR approval, oversees crucial aspects like insurance rates, rate
          classifications, policy forms, and overall policy setting. 98

          Effect of the Bill

          The bill requires that, starting July 1, 2024, the FMMJUA must obtain prior approval from DFS for all
          contracts valued at $100,000 or more. DFS is obligated to render a decision on the contract within ten
          days; failure to do so will result in the contract being deemed approved. Competitive procurement is a
          requisite for all such contracts, and awards are to be granted to the most responsible and responsive
          vendor.

          Please see section III A, Constitutional Issues.

          The Insurance Contract

          An insurer has the authority to modify the terms of a policy upon its renewal. In case of such changes,
          the insurer must provide the named insured with advance written notice that summarizes the
          modifications.99 This notice can be included with the notice of renewal premium or sent separately
          within the specified timeframe.100 Prior to, or concurrently with, providing the insured with the notice, the
          insurer must furnish a sample copy of the notice to the insured's insurance agent. The notice itself must
          be titled "Notice of Change in Policy Terms."101

          For renewal policies incorporating optional coverage leading to a premium increase, the insurer cannot
          use the Notice of Change in Policy Terms to introduce the optional coverage without the policyholder's
          approval.102 The insured's payment of the renewal premium is considered acceptance of the new policy
          terms.103 Failure to furnish the required notice means the original policy terms remain in effect until the



95 S. 627.351, F.S. See also www.fmmjua.com (last visited Jan. 20, 2024).
96 Id.
97 Id.
98 Id.
99 S. 627.43141(2), F.S.
100 Id.
101 Id.
102 S. 627.43141(3), F.S.
103 S. 627.43141(5), F.S.

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DATE. 1/23/2024
          subsequent renewal with proper notice, or until the effective date of replacement coverage obtained by
          the named insured, whichever happens first.104

          Effect of the Bill

          The bill requires that the renewal notice sent to the named insured containing changes in policy terms
          must be in bold type of not less than 14 points and included as a single page within the written notice.

          Please see section III A, Constitutional Issues.

          Guaranty Associations

          A guaranty association is typically a nonprofit corporation established by law to safeguard policyholders
          against financial losses and delays in claim payment and settlement resulting from the insolvency of an
          insurance company.

          Florida Insurance Guaranty Association

          Section 631.55, F.S., establishes the Florida Insurance Guaranty Association, Inc. (FIGA). In the event
          of insolvency of a property and casualty insurance company, FIGA is mandated to take over the claims
          and fulfill obligations to the policyholders of the insolvent insurer. 105 Participation in FIGA is a
          mandatory requirement for all insurers licensed to sell property and casualty insurance in Florida. 106
          Operating as a nonprofit corporation, FIGA is governed by a Board of Directors appointed by DFS, with
          each member serving a four-year term.107

          Effect of the Bill

          The bill requires that, starting July 1, 2024, FIGA must seek prior approval from DFS for all contracts
          valued at $100,000 or more. DFS is required to decide on the contract within ten days; failure to do so
          will result in it being deemed approved. Competitive procurement is a prerequisite for all such contracts,
          and awards are to be directed to the most responsible and responsive vendor.

          Additionally, the bill mandates that each insurer, subject to FIGA requirements, establish, implement,
          and maintain a data transfer plan. This plan is to be filed with the Commissioner of Insurance
          Regulation (Commissioner) in the event of a company-action level event, as outlined in s. 624.4085.
          Such events encompass various scenarios, including the insurer's total adjusted capital falling within
          specific risk-based capital thresholds or notification by the OIR regarding an adjusted risk-based capital
          report.

          The data transfer plan must delineate procedures, actions, and safeguards, including the manner of
          maintaining records, the process for transferring records to DFS and FIGA in case of liquidation, and
          any additional information deemed necessary by the Commissioner. If a third-party vendor is involved,
          the plan must outline the process for prompt provision of records by the vendor in case of liquidation.

          The Commissioner is tasked with reviewing each plan for compliance, consulting with DFS and FIGA to
          ensure integration with their record-keeping processes, and may conduct investigations, direct testing
          of processes, mandate plan modifications, prefund services, and enforce actions to remedy
          noncompliance with plan requirements.




104 S. 627.43141(6), F.S.
105 S. 631.57, F.S.
106 S. 631.56(1), F.S.
107 Id.

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          Florida Life and Health Insurance Guaranty Association

          Section 631.715, F.S., establishes the Florida Life and Health Insurance Guaranty Association
          (FLHIGA). Every insurer licensed to sell direct life insurance policies, health insurance policies, annuity
          contracts, and supplemental contracts in the state must participate in FLHIGA as a requirement for
          conducting business in Florida.108 FLHIGA functions as a nonprofit corporation, governed by a Board of
          Directors consisting of nine to eleven members appointed by member insurers. 109

          Effect of the Bill

          The bill requires the FLHIGA to obtain approval from DFS for all contracts valued at $100,000 or more,
          initiated by the association after July 1, 2024. DFS is mandated to make a decision on the contract
          within ten days; otherwise, it is deemed approved. Competitive procurement is a requirement for all
          such contracts, with awards directed to the most responsible and responsive vendor.

          Florida Health Maintenance Organization Consumer Assistance Plan

          Section 631.815, F.S., provides for the creation of the Florida Health Maintenance Organization
          Consumer Assistance Plan (FHMOCAP). All health maintenance organizations possessing a valid
          certificate of authority in the state are required to participate in the FHMOCAP as a condition of
          transacting business in Florida. The FHMOCAP operates under a board of directors as a nonprofit
          corporation. The Board consists of five to nine members appointed by DFS to serve four-year terms.110

          Effect of the Bill

          The bill requires the FHMOCAP to obtain approval from DFS for all contracts valued at $100,000 or
          more, initiated by the association after July 1, 2024. DFS is mandated to make a decision on the
          contract within ten days; otherwise, it is deemed approved. Competitive procurement is a requirement
          for all such contracts, with awards directed to the most responsible and responsive vendor.

          Florida Workers’ Compensation Insurance Guaranty Association

          Section 631.911, F.S., provides the creation of the Florida Workers’ Compensation Insurance Guaranty
          Association, Incorporated (FWCIGA). All insurers authorized to provide workers’ compensation
          insurance in the state are required to participate in the FWCIGA as a condition of transacting business
          in Florida. The FWCIGA operates under a board of directors as a nonprofit corporation. The Board
          consists of eleven members appointed to serve four-year terms.111

          Effect of the Bill

          The bill requires the FWCIGA to obtain approval from DFS for all contracts valued at $100,000 or more,
          initiated by the association after July 1, 2024. DFS is mandated to make a decision on the contract
          within ten days; otherwise, it is deemed approved. Competitive procurement is a requirement for all
          such contracts, with awards directed to the most responsible and responsive vendor.

          State Fire Marshal




108 S. 631.716(1), F.S.
109 Id.
110 S. 631.816(1), F.S.
111 S. 631.912(1), F.S.

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            The CFO serves as the State Fire Marshal, operating through the Division of the State Fire Marshal
            within DFS.112 Under this authority, the State Fire Marshal regulates, trains, and certifies fire service
            personnel; investigates the causes of fires; enforces arson laws; oversees the installation of fire
            equipment; conducts fire safety inspections of state property; develops fire safety standards; provides
            facilities for the analysis of fire debris; and manages the Florida State Fire College. 113

            Uniform Fire Safety Standards

            DFS is mandated to establish uniform fire safety standards applicable to various entities, including
            state-owned and state-leased buildings, hospitals, nursing homes, assisted living facilities, adult family-
            care homes, correctional facilities, public schools, transient public lodging establishments, public food
            service establishments, elevators, migrant labor camps, mobile home parks, lodging parks, recreational
            vehicle parks, recreational camps, residential and nonresidential child care facilities, facilities for the
            developmentally disabled, motion picture and television special effects productions, tunnels, and self-
            service gasoline stations.114

            These standards must be reasonably prudent in safeguarding life, safety, and property, considering the
            characteristics of individuals using these buildings and structures and other associated hazards across
            the state.115 Local authorities are generally restricted from imposing more stringent uniform fire safety
            standards, except in limited circumstances.116

            Effect of the Bill

            The bill adopts the National Fire Protection Association, Inc., Standard 1126, 2021 Edition, Standard for
            the Use of Pyrotechnics before a Proximate Audience. This replaces the 2001 Edition and is the most
            current edition.

            The bill requires that the State Fire Marshal cannot adopt an accessibility code, as accessibility is
            already addressed within the Florida Building Code's Americans with Disabilities Act accessibility
            provisions.

            Additionally, the bill mandates DFS to establish consistent fire safety standards for both mobile food
            dispensing vehicles and energy storage systems.

            Motor Vehicle Service Agreement Companies

            To engage in service agreement117 business activities in Florida, a person must hold a license and
            adhere to various requirements under applicable laws, including the Florida Insurance Code. 118 These
            requirements include maintaining solvency, demonstrating competent and trustworthy management,
            making specified deposits, maintaining reserves, and ensuring a minimum net asset requirement of
            $500,000.119 Additionally, a service agreement company may establish an unearned premium reserve
            or secure contractual liability insurance meeting certain criteria. 120 If using contractual liability insurance,
            the policy must cover 100 percent of claim exposure, ensure refund obligations, provide 90 days’ notice


112 S. 633.104, F.S.
113
      S. 633.128(h), F.S.
114 S. 633.206(1), F.S.
115 S. 633.206(2)(a), F.S.
116 S. 633. 206(2)(b), F.S.
117 S. 634.011(8), F.S., defines “motor vehicle service agreement” or “service agreement” as a contract or agreement indemnifying the

service agreement holder for the motor vehicle listed on the service agreement and arising out of the ownership, operation, a nd use of
the motor vehicle against loss caused by failure of any mechanical or other component part, or any mechanical or other compon ent part
that does not function as it was originally intended. However, nothing in this part shall prohibit or affect the giving, free of charge, of the
usual performance guarantees by manufacturers or dealers in connection with the sale of motor vehicles. Transactions exempt u nder s.
624.125, F.S., are expressly excluded from this definition and are exempt from the provisio ns of this part.
118 S. 634.031(1), F.S.
119 S. 634.041, F.S.
120 Id.

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            for cancellation, and furnish claims statistics to the OIR. 121 Such policies can pay claims as incurred or
            in the event of the company's failure to meet payment obligations. 122

            Effect of the Bill

            The bill permits motor vehicle service agreement companies to employ multiple contractual liability
            insurance policies to support their financial obligations.

            Home Warranty Associations

            A home warranty is a contract or agreement between the homeowner and the issuing company,
            safeguarding the homeowner from expenses related to the repair or replacement of structural
            components or appliances in the home.123 This protection extends to issues caused by normal wear
            and tear or defects in these components or appliances. 124

            Home warranty contracts or agreements can be drafted by a Home Warranty Association licensed
            under s. 634.303, F.S., or by an authorized insurance company permitted to offer coverage in this
            category.125

            The elective market in Florida allows a builder, seller, buyer, or owner of a home to choose whether
            they would like to purchase a home warranty to cover against the cost of repair or replacement, or
            furnishes repair or replacement, of any structural component or appliance of a home, caused by wear
            and tear or a defect of a structural component or appliance. 126

            Warranty associations and companies in Florida, including those associations selling home and service
            warranties, and those companies selling motor vehicle service agreements, are regulated by the
            OIR.127

            While warranties are not considered traditional insurance products, OIR regulates warranty
            associations and companies similarly to the way in which it regulates insurers.128 Home and service
            warranty associations must be licensed by OIR 129 and must maintain certain minimum financial
            standards in order to do warranty business in Florida.130

            Effect of the Bill

            The bill specifies that home warranty associations are not obligated to establish an unearned
            premium 131 reserve or maintain contractual liability insurance. The association may allow premiums to
            exceed the ratio to net assets limitation under the following conditions:
                     The association or its parent corporation, if applicable, must maintain a minimum net worth
                        of at least $100 million and provide the OIR with:
                            o Annual audited financial statements or audited consolidated financial statements
                                 demonstrating the required net worth.

121 S. 634.041(8)(b)6., F.S.
122 Id.
123 S. 634.301(2), F.S.
124
      Id.
125 S. 634.303, F.S.
126 S. 634.301(2), F.S.
127 See ch. 634, F.S.
128 See ch. 634, F.S.
129 Ss. 634.303 and 634.403, F.S. Neither the Florida Insurance Code (FIC) nor this section grants permission for any home warranty

association to conduct insurance business beyond what is specifically defined as home warranty or to participate in any other form of
insurance. Sale of alternative insurance types requires explicit authorization through a certificate of authority issued by the office under
the provisions of the FIC. S. 634.325, F.S.
130 Ss. 634.3077 and 634.406, F.S.
131 Unearned premiums are parts of the insurance premiums that are collected in advance by the insurers. The insurer is subject t o

refund the unearned premium if the insured decides to terminate the policy before the policy period ends. Clear Tax, What is Unearned
Premium?, https://cleartax.in/glossary/unearned-premium/ (last visited Jan 23, 2024).
STORAGE NAME. h0989.IBS                                                                                                            PAGE. 15
DATE. 1/23/2024
                         o A quarterly written certification of the continuing net worth maintenance.
                     Submission of required documents, including Form 10-K, Form 10-Q, or Form 20-F, to the
                      OIR on a quarterly and annual basis.

         Failure to timely file the necessary documents may result in the association facing suspension or
         revocation of its license.

         If the net worth of a parent corporation is used to satisfy the net worth provisions:
                  The parent corporation must guarantee all service warranty obligations, subject to OIR
                     approval.
                  Cancellation, termination, or modification of the guarantee requires a 90-day notice to the
                     OIR.
                  The association must demonstrate compliance with all provisions before the effective date of
                     any changes to the guarantee.
                  If compliance is not demonstrated, the association must cease writing new and renewal
                     business.

         The bill also provides an exemption for employees and agents of municipal or county governments from
         the licensing and appointment requirements specified in s. 634.317, F.S.

         Please see section III A, Constitutional Issues.

         Bail Bonds

         A bail bond is a guarantee by a third-party that a defendant in a criminal case will appear in court at all
         scheduled proceedings. A bail bond agent posts a surety bond to secure the defendant’s release from
         custody; the defendant provides money or other collateral to secure the bail bond and forfeits the
         premium (10 percent of the amount of bail set by the court) if he or she fails to appear in court or
         comply with other conditions of the bond. Bail bond agents must be licensed by DFS and appointed by
         insurance carriers to execute bail bonds. If a defendant fails to appear in court, the bail bond agent may
         apprehend and detain the defendant until the defendant is surrendered to the authorities. 132

         Bail bond agents may execute or sign bonds, handle collateral receipts, deliver bonds to appropriate
         authorities, or operate an agency or branch agency at a separate location from the supervising bail
         bond agent, managing general agent, or insurer that employs the bail bond agent. 133

         Licensure as a Bail Bond Agent

         All applicants for bail bond licenses must submit fingerprints for a national criminal background check
         and pay an application fee.134 Bail bond agents may not have been convicted of a felony, must be age
         18 or older, and must be eligible to work in the United States.135 A bail bond agent must be appointed
         by a licensed insurer and the insurer must report the appointment to DFS. 136 A bail bond agent may not
         charge a premium other than the rate that has been approved by OIR, and must retain records related
         to any bail bonds the agent has executed or countersigned for at least three years after the liability of
         the surety has been terminated.137 Additionally, bail bond agents must register with the sheriff and the
         clerk of the circuit court in the county where the bail bond agent resides.138 Bail bond agents may not



132 Ss. 648.24 and 624.26, F.S. Also see DFS, Division of Consumer Services, Bail Bonds Overview, https://www.myfloridacfo.com/bail-

bonds-overview (last visited Jan. 20, 2024).
133 S. 648.355, F.S.
134 Id.
135 S. 648.34, F.S.
136 S. 648.30, F.S.
137 Ss. 648.295 and S. 648.36, F.S.,
138 S. 648.42, F.S.

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          solicit clients at a jail, prison, or courthouse, and may not pay fees for referrals from any person working
          in the law enforcement community.139

          Ownership of a Bail Bond Agency

          The owner of a bail bond agency must hold a valid license and appointment as a bail bond agent. 140
          Additionally, the owner or operator of the agency is required to appoint a primary bail bond agent,
          responsible for the overall operation and management of a specific agency location. 141 The name and
          license number of the primary bail bond agent, along with the agency's address, must be filed with
          DFS.142 A primary bail bond agent can supervise only one location, has the authority to hire employees,
          and is prohibited from employing or contracting with individuals who have been convicted of a felony. 143

          Continuing Education

          Bail bond agents are required to complete a minimum of 14 hours of continuing education every two
          years.144 Approved schools providing continuing education must be certified by DFS, offering a
          minimum of three classroom-instruction classes per calendar year.145 Each continuing education class
          should include at least two hours of approved coursework and be taught by a DFS-approved
          supervising instructor.146

          Effect of the Bill

          The bill provides the following definitions:
              “Referring bail bond agent” is the limited surety agent who is appointed with the surety company
                  issuing the transfer bond that is to be posted in a county where the referring limited surety agent
                  is not registered. The referring bail bond agent is the appointed agent held liable for the transfer
                  bond, along with the issuing surety company.
              “Transfer bond” means the appearance bond and power of attorney form posted by a limited
                  surety agent who is registered in the county where the defendant is being held in custody, and
                  who is appointed to represent the same surety company issuing the appearance bond as the
                  referring bail bond agent.

          The bill requires that the papers, documents, reports, or any other records related to the regulation of
          bail bonds, which are made confidential and exempt from public records law during an active
          investigation by DFS, cease to be confidential once DFS or the OIR files a formal administrative
          complaint, emergency order, or consent order against the individual or entity.

          Additionally, the bill allows for the disclosure of confidential investigative records to the subject or their
          representative for a detailed review.

          Furthermore:
               The bill eliminates the requirement for bail bond agents to be employed with a bail bond agency.
               The bill removes the mandate for the submission of a full-face photograph with a limited surety's
                 or bail bond agent's license application.
               The bill mandates the inclusion of the license number, along with the name and address, of the
                 referring bail bond agent on a transfer bond.

          Florida Disposition of Unclaimed Property Act

139 S. 648.44, F.S.
140 S. 648.285, F.S.
141 Id.
142 Id.
143 S. 648.25(6) and 648.387, F.S.
144 S. 648.385, F.S.
145 S. 648.386, F.S.
146 Id.

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            As part of its statutory duties, DFS is mandated to collect and return unclaimed property to Florida
            residents under ch. 717, F.S., known as the Florida Disposition of Unclaimed Property Act. Unclaimed
            property refers to funds or other tangible and intangible assets that have remained unclaimed by the
            owner for a specific period, encompassing various forms such as savings and checking accounts,
            money orders, stocks, and more.147

            Chapter 717, F.S., provides a framework for the rightful owners to obtain unclaimed property that is
            held by DFS. Businesses, acting as holders of unclaimed property, are obligated to make reasonable
            efforts to locate the owner.148 If these attempts prove unsuccessful, the businesses then report the
            property, along with the owner's name, last known address, and other relevant details, to DFS. While
            DFS serves as the custodian for the State of Florida, it does not assume legal ownership of the
            property.149

            To notify owners of their unclaimed property, DFS employs various methods, including database
            searches.150 Citizens have the right to claim their property at any time, irrespective of the amount,
            without incurring any costs.151 Unclaimed funds are deposited into the State School Fund to support
            public schools.152 Importantly, the original amount reported as unclaimed can always be claimed by the
            owner or their heirs at no cost.153

            More than 326 licensed154 claimant’s representatives are registered with DFS to gain access to the
            unclaimed property database and to seek authorizations from potential claimants of unclaimed property
            held by DFS to file claims on behalf of those claimants. 155 A claimant representative, who must be a
            Florida-licensed attorney, a licensed Florida-certified public accountant (CPA), or a private investigator
            licensed under Chapter 493, F.S., is required to register with DFS.156 A claimant representative must
            register with DFS on a form designated by DFS and provide certain documentation (including tax
            identification number, identification, electronic funds transfer information, business address, and
            employees and agents) and credentials as to their status as an attorney, CPA, or private investigator.157
            In order to move forward in obtaining unclaimed property on a potential client’s behalf, the
            representative must first obtain that client’s authorization.

            Effect of the Bill

            Revised and New Definitions

            The bill includes substantial changes to the law regarding unclaimed property. It significantly revises
            some definitions and creates others so that the statutory definitions related to the unclaimed property
            process will better apply to modern business and consumer practices. 158 The updated definitions will
            also account for new property types, technology advancements, electronic communications, and
            consumer’s changing preferences regarding financial accounts. 159

            The revisions to, and creation of, definitions in the bill include the following:


147 Ss. 717.104-717.116, F.S.
148 Id.
149
      Id.
150 Florida Department of Financial Services, Agency Analysis of House Bill 425, p. 1 (Feb. 9, 2021).
151 Id.
152 Id.
153 Id.
154 Email from Chase Mitchell, Director of Legislative Affairs and Policy, DFS, Inquiry Regarding Licensed Claimant’s Representatives

Registration, (Jan. 22, 2024).
155 DFS, Agency Analysis of House Bill 425, p. 1 (Feb. 9, 2021).
156 S. 717.124, F.S.
157 S. 717.1400, F.S.
158 Department of Financial Services (DFS), Agency Analysis of 2024 House Bill 989, p.5 (Dec. 28, 2023). Many of these definition s

have not been updated since 1987.
159 Id.

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                      An unclaimed property related audit is defined as an action or proceeding to assist in
                       curbing the intentional delay of DFS audits of unclaimed property.
                      Audit agent is defined to differentiate between DFS’s employee auditors and auditors that
                       DFS contracts with for audit services to establish that the contracted auditors have authority
                       delegated by DFS.
                      A definition of claimant representative is created because of confusion regarding the role of
                       such people in the unclaimed property process.

           Clarifications on Dormancy Period and Owner's Expression of Interest

           The bill clarifies the dormancy period before property is presumed unclaimed and reported to DFS. 160 It
           also designates what constitutes an owner’s expression of interest.

           Virtual Currency and Reporting Requirements

           The bill adds a definition of virtual currency to unclaimed property law and provides requirements on
           how this type of property is to be reported and remitted to DFS when it is unclaimed. Virtual currency
           must be reported to DFS on the annual report filed property holders file with DFS. Property holders
           must liquidate virtual currency within 30 days before the filing of the report and remit the proceeds to
           DFS.

           Property Holder Obligations

           The bill provides that a property holder may not assign or otherwise transfer its obligation to report, pay,
           or deliver property or to comply with unclaimed property law. Furthermore, an entity that acquires all or
           substantially all of a property holder’s capital stock or assets is responsible for the reporting to DFS
           unless otherwise agreed to by the parties.




           Changes to Dormancy Period for Stock or Equity Interest

           The bill also updates the time frames for determining whether stock or equity interest in a business
           association is presumed to be unclaimed. Such stock or equity is presumed to be unclaimed after the
           earliest of the following:
                    three years after any owner-generated activity;
                    three years after the death of the owner; or
                    one year after notice of the owner’s death is received by the holder.

           Lower Reporting Threshold and Notice to Owners

           The bill aims to increase the number of searchable and claimable unclaimed property accounts. Instead
           of the current reporting threshold of $50, the bill requires that property holders report to DFS the owner
           and account information for unclaimed property valued at $10 or more.

           The bill also makes changes to provide adequate notice to owners that their property has become
           unclaimed and may be transferred to the custody of the state. It allows notice to be given by mail or
           email. Such notice must contain a heading that informs the recipient that his or her property may be
           transferred to DFS if they do not contact the property holder within 30 days after the date of the notice.

           The bill establishes that a property holder’s substantial compliance with the reporting requirements for
           unclaimed property and good faith payment of delivery of the property to DFS:


160 Id. at p. 9.

STORAGE NAME. h0989.IBS                                                                                        PAGE. 19
DATE. 1/23/2024
                  terminates any legal relationship between the holder and the owner with respect to the
                   property; and
                  releases and discharges the holder from liability to the owner or his heirs and
                   representatives.

       A payment or delivery of property has been made in good faith if:
              It was made in conjunction with an accurate and acceptable report.
              It was made in a reasonable attempt to comply with ch. 717, F.S.
              The holder had a reasonable basis for believing the property was unclaimed and subject to
                 ch. 717, F.S.
              There is no showing that the records pursuant to which the delivery was made did not meet
                 reasonable commercial standards of practice in the industry.

       Records Retention Period Extension

       The bill increases the period of time for which property holders must retain records regarding reportable
       property from five years to ten years. This aligns the records retention requirement with the number of
       years within which DFS can bring an action to enforce unclaimed property law.

       DFS Authority and Unclaimed Property Trust Fund

       The bill provides DFS with the authority to refund or return the money or property to a person within five
       years if it was remitted in error as long as the money or property has not been paid or delivered to a
       claimant or otherwise disposed of according to unclaimed property law.

       The bill increases the amount of money retained in the Unclaimed Property Trust Fund from $15 million
       to $65 million to aid DFS with the amount of claims payments it processes each month, which
       significantly exceed $15 million.




       DFS Role in Probate Proceedings

       The bill clarifies DFS’s authority when determining entitlement to unclaimed property that is part of
       probate proceedings. DFS will be considered a party and provided with notice of proceedings as
       provided for in the Florida Probate Code and Probate Rules. By becoming a party to the probate
       proceedings, DFS should no longer have to disburse unclaimed property based upon court orders that
       were issued based upon false information.

       Threshold Increase for Small Estate Accounts

       The bill increases the threshold for small estate accounts accompanied with a signed affidavit from
       $10,000, to $20,000.

       Codification of Common Law Requirement

       The bill codifies the common law requirement that a plaintiff who has received a writ of garnishment
       upon unclaimed property delivered to DFS must also file a claim for the unclaimed property that is the
       subject of the writ.

       Tolling of 10-Year Enforcement Period

       The bill clarifies that the 10-year period within which DFS may commence and action or proceeding to
       enforce unclaimed property law is tolled by the earlier of:

STORAGE NAME. h0989.IBS                                                                                  PAGE. 20
DATE. 1/23/2024
                  DFS’s or its audit agent’s delivery of a notice that a holder is subject to an audit or
                   examination; or
                  the holder’s written election to enter into an unclaimed property voluntary disclosure
                   agreement.

       Auditors' Fees, Investigations, and Examinations

       Pursuant to the bill, auditors are allowed to deduct their fees from the property recovered or collected
       under a contract for the location or collection of unclaimed property. In addition to audits, significant
       changes and clarifications of DFS’s authority to conduct investigations and examinations are made in
       the bill. Confidential information, including a property holder’s financial or proprietary information, may
       not be disclosed until after an investigation or audit is completed, unless a court requires the disclosure
       during a judicial proceeding.

       Unclaimed Property Purchase, Electronic Signatures, and Exemption for Sale in Bankruptcy

       The bill allows anyone to purchase unclaimed property as long as they comply with the other legal
       requirements regarding recovery and purchase agreements. 161 It also eliminates the prohibition on
       electronically signing a recovery agreement for claims above $2,000. The bill further provides that the
       law regarding recovery and purchase agreements does not apply to the sale and purchase of Florida-
       held unclaimed property accounts through a bankruptcy trustee appointed to represent a debtor’s
       estate in a bankruptcy proceeding.

   B. SECTION DIRECTORY:
       Section 1. Amends s. 20.121, F.S. relating to Department of Financial Services.

       Section 2. Amends s. 121.0515, F.S., relating to Special Risk Class.

       Section 3. Amends s. 215.5586, F.S., relating to My Florida Safe Home Program.

       Section 4. Amends s. 284.44, F.S., relating to salary indemnification costs of state agencies.

       Section 5. Amends s 440.13, F.S., relating to medical services and supplies; penalty for violations;
                  limitations.

       Section 6. Amends s. 440.385, F.S., relating to Florida Self-Insurers Guaranty Association
                  Incorporated.

       Section 7. Amends s. 497.101, F.S., relating to Board Of Funeral, Cemetery, And Consumer Services;
                  Membership; Appointment; Terms.

       Section 8. Amends s. 497.153, F.S., relating to disciplinary procedures and penalties.

       Section 9. Amends s. 497.155, F.S., relating to disciplinary citations and minor violations.

       Section 10. Amends s. 624.155, F.S., relating to civil remedy.

       Section 11. Amends s. 624.307, F.S., relating to general powers; duties.

       Section 12. Amends s. 626.171, F.S., relating to application for license as an agent, customer
                   representative, adjuster, service representative, or reinsurance intermediary.

       Section 13. Amends s. 626.221, F.S., relating to examination requirement; exemptions.


161 These requirements   are found in s. 717.135, F.S.
STORAGE NAME. h0989.IBS                                                                                      PAGE. 21
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       Section 14. Amends s. 626.601, F.S., relating to improper conduct; inquiry; fingerprinting.

       Section 15. Amends s. 626.7351, F.S., relating to qualifications for customer representative's license.

       Section 16. Amends s. 626.878, F.S., relating to rules; code of ethics.

       Section 17. Amends s. 626.929, F.S., relating to origination, acceptance, placement of surplus lines
                   business.

       Section 18. Amends s. 627.351, F.S., relating to insurance risk appointment plans.

       Section 19. Amends s. 627.43141, F.S., relating to notice of change in policy terms.

       Section 20. Amends s. 627.70152, F.S., relating to suits arising under a property insurance policy.

       Section 21. Amends s. 631.59, F.S., relating to duties and powers of department and office.

       Section 22. Creates s. 631.6955, F.S., relating to Florida Insurance Guaranty Fund Data Transfer
                   Plan.

       Section 23. Amends s. 631.722, F.S., relating to powers and duties of department and office.

       Section 24. Amends s. 631.821, F.S., relating to powers and duties of the department.

       Section 25. Amends s. 631.921, F.S., relating to department powers.

       Section 26. Amends s. 633.124, F.S., relating to penalty for violation of law, rule, or order to cease
                   and desist or for failure to comply with corrective order.

       Section 27. Amends s. 633.202, F.S., relating to Florida Fire Prevention Code.

       Section 28. Amends s. 633.206, F.S., relating to uniform fire safety standards.

       Section 29. Amends s. 634.041, F.S., relating to qualifications for license.

       Section 30. Amends s. 634.081, F.S., relating to suspension or revocation of license; grounds.

       Section 31. Amends s. 634.3077, F.S., relating to financial requirements.

       Section 32. Amends s. 634.317, F.S., relating to license and appointment required.

       Section 33. Amends s. 648.25, F.S., relating to definitions.

       Section 34. Amends s. 648.26, F.S., relating to Department of Financial Services; administration.

       Section 35. Amends s. 648.30, F.S., relating to licensure and appointment required; prohibited acts;
                  penalties.

       Section 36. Amends s. 648.355, F.S., relating to limited surety agents and professional bail bond
                   agents; qualifications.

       Section 37. Amends s. 648.43, F.S., relating to power of attorney; approval by office; filing of copies;
                   notification of transfer bond.

       Section 38. Amends s. 717.101, F.S., relating to definitions.

STORAGE NAME. h0989.IBS                                                                                  PAGE. 22
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       Section 39. Amends s. 717.102, F.S., relating to property presumed unclaimed; general rule.

       Section 40. Amends s. 717.106, F.S., relating to bank deposits and funds in financial organizations.

       Section 41. Creates s. 717.1065, F.S., relating to virtual currency.

       Section 42. Amends s. 717.1101, F.S., relating to unclaimed equity and debt of business associations.

       Section 43. Amends s. 717.112, F.S., relating to property held by agents and fiduciaries.

       Section 44. Amends s. 717.117, F.S., relating to report of unclaimed property.

       Section 45. Amends s. 717.119, F.S., relating to payment or delivery of unclaimed property.

       Section 46. Amends s. 717.1201, F.S., relating to custody by state; holder relieved from liability;
                   reimbursement of holder paying claim; reclaiming for owner; defense of holder; payment of
                   safe-deposit box or repository charges.

       Section 47. Amends s. 717.123, F.S., relating to deposit of funds.

       Section 48. Amends s. 717.1242, F.S., relating to restatement of jurisdiction of the circuit court sitting
                   in probate and the department.

       Section 49. Amends s. 717.1243, F.S., relating to small estate accounts.

       Section 50. Amends s. 717.1245, F.S., relating to garnishment of unclaimed property.

       Section 51. Amends s. 717.129, F.S., relating to periods of limitations.

       Section 52. Amends s. 717.1301, F.S., relating to investigations; examinations; subpoenas.

       Section 53. Amends s. 717.1311, F.S., relating to retention of records.

       Section 54. Amends s. 717.1322, F.S., relating to administrative and civil enforcement.

       Section 55. Amends s. 717.133, F.S., relating to evidence; estimations; audit reports, examiners
                   worksheets, investigative reports, other related documents.

       Section 56. Amends s. 717.134, F.S., relating to penalties and interest.

       Section 57. Amends s. 717.135, F.S., relating to recovery agreements and purchase agreements for
                   claims filed by a claimant's representative; fees and costs.

       Section 58. Amends s. 717.1400, F.S., relating to registration.

       Section 59. Amends s. 197.582, F.S., relating to disbursement of proceeds of sale.

       Section 60. Amends s. 717.1382, F.S., relating to United States savings bond; unclaimed property;
                   escheatment; procedure.

       Section 61. Directs the Division of Law Revision to replace “Division of Investigative and Forensic
                   Services” with “Division of Criminal Investigations” within Florida Statutes.

       Section 62. Provides an effective date of upon becoming law.


STORAGE NAME. h0989.IBS                                                                                    PAGE. 23
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                          II. FISCAL ANALYSIS & ECONOMIC IMPACT STATEMENT

   A. FISCAL IMPACT ON STATE GOVERNMENT:

       1. Revenues:
           State government may see a negative fiscal impact due to the existing constraints on the Division of
           Unclaimed Property's operational capacity. DFS disburses substantial monthly claim payments, but
           the current $15 million retention limit hampers its ability to meet fiscal demands without relying on
           loans. The proposed permanent increase in the retention limit to $65 million aims to mitigate this
           challenge, ensuring timely loan repayment and facilitating smoother fiscal operations. However,
           DFS believes this change may contribute to a more stable revenue stream for the State School
           Trust Fund.

       2. Expenditures:
           State government may face a minimal fiscal impact due to the change in lowering the required
           aggregate reporting from $50 per property to $10. While this adjustment could lead to more people
           claiming "less than $50" accounts, the overall impact on expenditures is expected to be small.
           Additionally, DFS anticipates saving money on the cost of serving administrative complaints and
           citations upon funeral licensees.

   B. FISCAL IMPACT ON LOCAL GOVERNMENTS:

       1. Revenues:
           None.

       2. Expenditures:
           None.

   C. DIRECT ECONOMIC IMPACT ON PRIVATE SECTOR:
       The fiscal impact on the private sector, particularly reporting entities, is expected to be positive. The
       changes in the bill involve deviations to the ways apparent owners of unclaimed equity and debt
       property indicate that they have not lost track of their property.

       These updates are designed to enhance the process for determining when equity and debt property is
       considered unclaimed. Reporting entities are already accustomed to providing owner information to
       other states with similar regulations, and the impact on holders is anticipated to be minimal. While there
       may be an initial minor IT cost for formatting changes, the overall fiscal impact on the private sector is
       expected to be positive, fostering increased awareness and opportunities for citizens to recover
       unclaimed funds.

   D. FISCAL COMMENTS:
       None.

                                                III. COMMENTS

   A. CONSTITUTIONAL ISSUES:

       1. Applicability of Municipality/County Mandates Provision:
          Not Applicable. The bill does not appear to affect county or municipal governments.

       2. Other:


STORAGE NAME. h0989.IBS                                                                                     PAGE. 24
DATE. 1/23/2024
          The bill is titled “an act relating to the Department of Financial Services.” Section 18 of the bill affects
          the FMMJUA for which DFS has no role. While the bill bestows DFS a role in the FMMJUA, this may
          present a constitutional single subject concern.

          Section 19 of the bill pertains to insurers, introducing provisions regarding the notice of change in
          policy terms for renewal policies. Notably, this section does not propose any role for DFS within its
          provisions, nor does it establish such a role within the statute. This may present a constitutional
          single subject concern.

          This bill may implicate the constitutional single subject rule. While DFS has a role in the statute as to
          agents, i.e., individual licensees, OIR is the regulator of the service agreement companies and Home
          Warranty Agreements; thus, this is incongruous with the title of the bill. This may present a
          constitutional single subject concern.


   B. RULE-MAKING AUTHORITY:
       The bill provides rulemaking authority to the Division of Consumer Services to clarify the process for an
       insurance company, agency, or agent to submit and update their designated contact for receiving and
       responding to consumer complaints.
   C. DRAFTING ISSUES OR OTHER COMMENTS:
       None.

                          IV. AMENDMENTS/COMMITTEE SUBSTITUTE CHANGES




STORAGE NAME. h0989.IBS                                                                                       PAGE. 25
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           HB 989                                                                                                2024




    1                                         A bill to be entitled
    2               An act relating to the Department of Financial
    3               Services; amending s. 20.121, F.S.; renaming a
    4               division in the Department of Financial Services;
    5               removing provisions relating to duties of such
    6               division and to bureaus and offices in such division;
    7               removing a division; amending s. 121.0515, F.S.;
    8               revising requirements for the Special Risk Class
    9               membership; amending s. 215.5586, F.S.; revising
10                  legislative intent; revising requirements for My Safe
11                  Florida Home Program mitigation inspections and
12                  mitigation grants; providing additional requirements
13                  for applications for inspections and mitigation
14                  grants; removing provisions relating to matching fund
15                  grants; revising improvements for which grants may be
16                  used; providing a timeframe for finalizing
17                  construction and requesting a final inspection or an
18                  extension; providing that grant applications are
19                  deemed abandoned under a specified circumstance;
20                  authorizing the department to request additional
21                  information; providing that applications are deemed
22                  withdrawn under a specified circumstance; amending s.
23                  284.44, F.S.; removing provisions relating to certain
24                  quarterly reports prepared by the Division of Risk
25                  Management; amending s. 440.13, F.S.; providing the

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        HB 989                                                                                                2024




26               reimbursement schedule requirements for emergency
27               services and care under workers' compensation under
28               certain circumstances; amending s. 440.385, F.S.;
29               providing requirements for certain contracts entered
30               into and purchases made by the Florida Self-Insurers
31               Guaranty Association, Incorporated; providing duties
32               of the department and the association relating to
33               these contracts and purchases; amending s. 497.101,
34               F.S.; revising the requirements for appointing and
35               nominating members of the Board of Funeral, Cemetery,
36               and Consumer Services; revising the members' terms;
37               revising the authority to remove board members;
38               providing for vacancy appointments; providing that
39               board members are subject to the code of ethics;
40               providing requirements for board members' conduct;
41               providing prohibited acts; providing penalties;
42               providing requirements for board meetings, books, and
43               records; requiring notices of board meetings;
44               providing requirements for board meetings; amending s.
45               497.153, F.S.; authorizing services by electronic mail
46               of administrative complaints against certain licensees
47               under certain circumstances; amending s. 497.155,
48               F.S.; authorizing services of citations by electronic
49               mail under certain circumstances; amending s. 624.155,
50               F.S.; removing a cross-reference; amending s. 624.307,

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        HB 989                                                                                                2024




51               F.S.; requiring eligible surplus lines insurers to
52               respond to the department or the Office of Insurance
53               Regulation after receipt of requests for documents and
54               information concerning consumer complaints; providing
55               penalties for failure to comply; requiring authorized
56               insurers and eligible surplus lines insurers to file
57               e-mail addresses with the department and to designate
58               contact persons for specified purposes; authorizing
59               changes of designated contact information; amending s.
60               626.171, F.S.; requiring the department to make
61               provisions for certain insurance license applicants to
62               submit cellular telephone numbers for a specified
63               purpose; amending s. 626.221, F.S.; providing a
64               qualification for all-lines adjuster license; amending
65               s. 626.601, F.S.; revising construction; amending s.
66               626.7351, F.S.; providing a qualification for customer
67               representative's licenses; amending s. 626.878, F.S.;
68               providing duties and prohibited acts for adjusters;
69               amending s. 626.929, F.S.; specifying that licensed
70               and appointed general lines agents, rather than
71               general lines agents, may engage in certain activities
72               while also licensed and appointed as surplus lines
73               agents; authorizing general lines agents that are also
74               licensed as surplus lines agents to make certain
75               appointments; authorizing such agents to originate

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         HB 989                                                                                                2024




 76               specified businesses and accept specified businesses;
 77               prohibiting such agents from being appointed by or
 78               transacting certain insurance; amending s. 627.351,
 79               F.S.; providing requirements for certain contracts
 80               entered into and purchases made by the Florida Joint
 81               Underwriting Association; providing duties of the
 82               department and the association associated with such
 83               contracts and purchases; amending s. 627.43141, F.S.;
 84               providing requirements for certain notice of change in
 85               insurance renewal policy terms; amending s. 627.70152,
 86               F.S.; removing a cross-reference; amending s. 631.59,
 87               F.S.; providing requirements for certain contracts
 88               entered into and purchases made by the Florida
 89               Insurance Guaranty Association, Incorporated;
 90               providing duties of the department and the association
 91               associated with such contracts and purchases; creating
 92               s. 631.6955, F.S.; requiring insurers subject to the
 93               Florida Insurance Guaranty Association requirements to
 94               prepare, implement, and maintain a data transfer plan;
 95               providing requirements for data transfer plans;
 96               providing duties and authority of the Commissioner of
 97               Insurance Regulation regarding data transfer plans;
 98               amending ss. 631.722, 631.821, and 631.921, F.S.;
 99               providing requirements for certain contracts entered
100               into and purchases made by the Florida Life and Health

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         HB 989                                                                                                2024




101               Insurance Guaranty Association, the board of directors
102               of the Florida Health Maintenance Organization
103               Consumer Assistance Plan, and the board of directors
104               of the Florida Workers' Compensation Insurance
105               Guaranty Association, respectively; providing duties
106               of the department and of the association and boards
107               associated with such contracts and purchases; amending
108               s. 633.124, F.S.; updating the edition of a manual for
109               the use of pyrotechnics; amending s. 633.202, F.S.;
110               revising the duties of the State Fire Marshal;
111               amending s. 633.206, F.S.; revising the requirements
112               for uniform firesafety standards established by the
113               department; amending s. 634.041, F.S.; specifying the
114               conditions under which service agreement companies do
115               not have to establish and maintain unearned premium
116               reserves; amending s. 634.081, F.S.; specifying the
117               conditions under which service agreement companies'
118               licenses are not suspended or revoked under certain
119               circumstances; amending s. 634.3077, F.S.; specifying
120               requirements for certain contractual liability
121               insurance obtained by home warranty associations;
122               providing that such associations are not required to
123               establish unearned premium reserves or maintain
124               contractual liability insurance; authorizing such
125               associations to allow their premiums to exceed certain

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         HB 989                                                                                                2024




126               limitations under certain circumstances; amending s.
127               634.317, F.S.; providing that agents and employees of
128               municipal and county government are exempt from sales
129               representative licenses and appointments under certain
130               circumstances; amending s. 648.25, F.S.; providing
131               definitions; amending s. 648.26, F.S.; revising the
132               types of investigatory records of the department which
133               are confidential and exempt from public records
134               requirements; revising the circumstances under which
135               investigatory records are confidential and exempt from
136               public records requirements; revising construction;
137               amending s. 648.30, F.S.; revising circumstances under
138               which a person or entity may act in the capacity of a
139               bail bond agent or bail bond agency and perform
140               certain functions, duties, and powers; amending s.
141               648.355, F.S.; revising the requirements for limited
142               surety agents and professional bail bond agent license
143               applications; amending s. 648.43, F.S.; revising
144               requirements for bail bond agents to execute and
145               countersign transfer bonds; amending s. 717.101, F.S.;
146               providing and revising definitions; amending s.
147               717.102, F.S.; providing a rebuttal to a presumption
148               of unclaimed property; providing requirements for such
149               rebuttal; amending s. 717.106, F.S.; conforming a
150               cross-reference; amending s. 717.1065, F.S.; providing

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         HB 989                                                                                                2024




151               circumstances under which virtual currency held or
152               owing by banking organizations are not presumed
153               unclaimed; prohibiting virtual currency holders from
154               deducting certain charges from amounts of specified
155               instruments under certain circumstances; providing an
156               exception; amending s. 717.1101, F.S.; revising the
157               date on which stocks and other equity interests in
158               business associations are presumed unclaimed; amending
159               s. 717.112, F.S.; providing that certain intangible
160               property held by attorneys in fact and by agents in a
161               fiduciary capacity are presumed unclaimed under
162               certain circumstances; revising the requirements for
163               claiming such property; amending s. 717.117, F.S.;
164               removing the paper option for reports by holders of
165               unclaimed funds and property; revising the
166               requirements for reporting the owners of unclaimed
167               property and funds; authorizing the department to
168               extend reporting dates under certain circumstances;
169               revising the circumstances under which the department
170               may impose and collect penalties; requiring holders of
171               inactive accounts to notify apparent owners; revising
172               the manner of sending such notices; providing
173               requirements for such notices; amending s. 717.119,
174               F.S.; requiring certain virtual currency to be
175               remitted to the department; providing requirements for

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         HB 989                                                                                                2024




176               the liquidation of such virtual currency; providing
177               that holders of such virtual currency are relieved of
178               all liability upon delivery of the virtual currency to
179               the department; prohibiting holders from assigning or
180               transferring certain obligations or from complying
181               with certain provisions; providing that certain
182               entities are responsible for meeting holders'
183               obligations and complying with certain provisions
184               under certain circumstances; providing construction;
185               amending s. 717.1201, F.S.; providing that good faith
186               payments and deliveries of property to the department
187               relieve holders of all liability; authorizing the
188               department to refund and redeliver certain money and
189               property under certain circumstances; amending s.
190               717.123, F.S.; revising the maximum amount that the
191               department shall retain from funds of unclaimed
192               property to make certain payment; amending s.
193               727.1242, F.S.; revising legislative intent; providing
194               circumstances under which the department is considered
195               interested parties in probate proceedings; revising
196               circumstances under which a party is required to pay
197               the department's costs and attorney fees; amending s.
198               717.1243, F.S.; revising applicability of certain
199               provisions relating to unclaimed small estate
200               accounts; amending s. 717.1245, F.S.; specifying the

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201               fees, costs, and compensation that persons filing
202               petitions for write of garnishment of unclaimed
203               property must pay; requiring such persons to file
204               claims with the department under a specified
205               circumstance; amending s. 717.129, F.S.; revising the
206               requirements and the tolling for the periods of
207               limitation relating to duties of holders of unclaimed
208               funds and property; amending s. 717.1301, F.S.;
209               revising the department's authorities on the
210               disposition of unclaimed funds and property for
211               specified purposes; prohibiting certain materials from
212               being disclosed or made public under certain
213               circumstances; revising the basis for the department's
214               cost assessment against holders of unclaimed funds and
215               property; amending s. 717.1311, F.S.; revising the
216               recordkeeping requirements for funds and property
217               holders; amending s. 717.1322, F.S.; revising acts
218               that are violations of specified provisions and
219               constitute grounds for administrative enforcement
220               actions and civil enforcement by the department;
221               providing that claimants' representatives, rather than
222               registrants, are subject to civil enforcement and
223               disciplinary actions for certain violations; amending
224               s. 717.1333, F.S.; conforming provisions to changes
225               made by the act; amending s. 717.134, F.S.; conforming

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226               a provision to changes made by the act; amending s.
227               717.135, F.S.; revising the information that certain
228               agreements relating to unclaimed property must
229               disclose; applying certain provisions relating to suc h
230               agreements to purchasers; removing a requirement for
231               Unclaimed Property Purchase Agreement; providing
232               nonapplicability; amending s. 717.1400, F.S.; removing
233               a circumstance under which certain persons must
234               register with the department; amending ss. 197.582 and
235               717.1382, F.S.; conforming a cross-reference;
236               providing a directive to the Division of Law Revision;
237               providing an effective date.
238
239      Be It Enacted by the Legislature of the State of Florida:
240
241               Section 1.         Paragraphs (g) through (n) of subsection (2) of
242      section 20.121, Florida Statutes, are redesignated as paragraphs
243      (f) through (m), respectively, and paragraph (e) and present
244      paragraph (f) of subsection (2) of that section are amended to
245      read:
246               20.121        Department of Financial Services.—There is created
247      a Department of Financial Services.
248               (2)         DIVISIONS.—The Department of Financial Services shall
249      consist of the following divisions and office:
250               (e)         The Division of Criminal Investigations Investigative

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251      and Forensic Services, which shall function as a criminal
252      justice agency for purposes of ss. 943.045-943.08. The division
253      may initiate and conduct investigations into any matter under
254      the jurisdiction of the Chief Financial Officer and Fire Marshal
255      within or outside of this state as it deems necessary. If,
256      during an investigation, the division has reason to believe that
257      any criminal law of this state or the United States has or may
258      have been violated, it shall refer any records tending to show
259      such violation to state law enforcement and, if applicable,
260      federal prosecutorial agencies and shall provide investigative
261      assistance to those agencies as appropriate. The division shall
262      include the following bureaus and office:
263               1.      The Bureau of Forensic Services;
264               2.      The Bureau of Fire, Arson, and Explosives
265      Investigations;
266               3.      The Office of Fiscal Integrity, which shall have a
267      separate budget;
268               4.      The Bureau of Insurance Fraud; and
269               5.      The Bureau of Workers' Compensation Fraud.
270               (f)         The Division of Public Assistance Fraud, which shall
271      function as a criminal justice agency for purposes of ss.
272      943.045-943.08. The division shall conduct investigations
273      pursuant to s. 414.411 within or outside of the state as it
274      deems necessary. If, during an investigation, the division has
275      reason to believe that any criminal law of the state has or may

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276      have been violated, it shall refer any records supporting such
277      violation to state or federal law enforcement or prosecutorial
278      agencies and shall provide investigative assistance to those
279      agencies as required.
280               Section 2.          Paragraph (f) of subsection (2) and paragraph
281      (h) of subsection (3) of section 121.0515, Florida Statutes, are
282      amended to read:
283               121.0515           Special Risk Class.—
284               (2)         MEMBERSHIP.—
285               (f)         Effective July 1, 2024 2008, the member must be
286      employed by the Department of Law Enforcement in the crime
287      laboratory or by the Division of Criminal Investigations State
288      Fire Marshal in the forensic laboratory and meet the special
289      criteria set forth in paragraph (3)(h).
290               (3)         CRITERIA.—A member, to be designated as a special risk
291      member, must meet the following criteria:
292               (h)         Effective July 1, 2024 2008, the member must be
293      employed by the Department of Law Enforcement in the crime
294      laboratory or by the Division of Criminal Investigations State
295      Fire Marshal in the forensic laboratory in one of the following
296      classes:
297               1.      Forensic technologist (class code 8459);
298               2.      Crime laboratory technician (class code 8461);
299               3.      Crime laboratory analyst (class code 8463);
300               4.      Senior crime laboratory analyst (class code 8464);

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301               5.      Crime laboratory analyst supervisor (class code 8466);
302               6.      Forensic chief (class code 9602); or
303               7.      Forensic services quality manager (class code 9603);
304               Section 3.          Subsections (1) and (2) of section 215.5586,
305      Florida Statutes, as amended by section 5 of chapter 2023-349,
306      Laws of Florida, are amended to read:
307               215.5586           My Safe Florida Home Program.—There is
308      established within the Department of Financial Services the My
309      Safe Florida Home Program. The department shall provide fiscal
310      accountability, contract management, and strategic leadership
311      for the program, consistent with this section. This section does
312      not create an entitlement for property owners or obligate the
313      state in any way to fund the inspection or retrofit ting of
314      residential property in this state. Implementation of this
315      program is subject to annual legislative appropriations. It is
316      the intent of the Legislature that the My Safe Florida Home
317      Program provide licensed inspectors to perform inspections for
318      eligible homes owners of site-built, single-family, residential
319      properties and grants to fund hurricane mitigation projects for
320      those homes eligible applicants as funding allows. The program
321      shall develop and implement a comprehensive and coordinated
322      approach for hurricane damage mitigation that may include the
323      following:
324               (1)         HURRICANE MITIGATION INSPECTIONS.—
325               (a)         To be eligible for a hurricane mitigation inspection,

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326      all of the following criteria must be met:
327               1.      The home must be a single-family, detached residential
328      property or a townhouse, as defined in s. 481.203.
329               2.      The home must be site-built and owner-occupied.
330               3.      The homeowner must have been granted a homestead
331      exemption on the home under chapter 196.
332               (b)         An application for an inspection must contain a signed
333      or electronically verified statement made under penalty of
334      perjury that the applicant has submitted only a single
335      inspection application and must have attached documents
336      demonstrating that the applicant meets the requirements of
337      paragraph (a). An applicant may submit a new inspection
338      application if all of the following criteria are met:
339               1.      The original application has already been denied or
340      withdrawn.
341               2.      The program's eligibility requirements or applicant's
342      qualifications have changed since the original application date.
343               3.      The applicant reasonably believes that the home will be
344      eligible under the new requirements or qualifications.
345               (c)         An applicant who meets the requirements of paragraph
346      (a) may apply for and receive an inspection without also
347      applying for a grant pursuant to subsection (2) and without
348      meeting the requirements of paragraph (2)(a).
349               (d)(a)        Licensed inspectors are to provide home inspections
350      of eligible homes site-built, single-family, residential

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351      properties for which a homestead exemption has been granted, to
352      determine what mitigation measures are needed, what insurance
353      premium discounts may be available, and what improvements to
354      existing residential properties are needed to reduce the
355      property's vulnerability to hurricane damage. An inspector may
356      inspect a townhouse as defined in s. 481.203 to determine if
357      opening protection mitigation as listed in paragraph (2)(e)
358      would provide improvements to mitigate hurricane damage.
359               (e)(b)      The Department of Financial Services shall contract
360      with wind certification entities to provide hurricane mitigation
361      inspections. The inspections provided to homeowners, at a
362      minimum, must include:
363               1.      A home inspection and report that summarizes the
364      results and identifies recommended improvements a homeowner may
365      take to mitigate hurricane damage.
366               2.      A range of cost estimates regarding the recommended
367      mitigation improvements.
368               3.      Information regarding estimated premium discounts,
369      correlated to the current mitigation features and the
370      recommended mitigation improvements identified by the
371      inspection.
372               (f)(c)      To qualify for selection by the department as a
373      wind certification entity to provide hurricane mitigation
374      inspections, the entity must, at a minimum, meet the following
375      requirements:

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376               1.      Use hurricane mitigation inspectors who are licensed or
377      certified as:
378               a.      A building inspector under s. 468.607;
379               b.      A general, building, or residential contractor under s.
380      489.111;
381               c.      A professional engineer under s. 471.015;
382               d.      A professional architect under s. 481.213; or
383               e.      A home inspector under s. 468.8314 and who have
384      completed at least 3 hours of hurricane mitigation training
385      approved by the Construction Industry Licensing Board, which
386      training must include hurricane mitigation techniqu es,
387      compliance with the uniform mitigation verification form, and
388      completion of a proficiency exam.
389               2.      Use hurricane mitigation inspectors who also have
390      undergone drug testing and a background screening. The
391      department may conduct criminal record checks of inspectors used
392      by wind certification entities. Inspectors must submit a set of
393      fingerprints to the department for state and national criminal
394      history checks and must pay the fingerprint processing fee set
395      forth in s. 624.501. The fingerprints must be sent by the
396      department to the Department of Law Enforcement and forwarded to
397      the Federal Bureau of Investigation for processing. The results
398      must be returned to the department for screening. The
399      fingerprints must be taken by a law enforcement agency,
400      designated examination center, or other department-approved

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401      entity.
402               3.      Provide a quality assurance program including a
403      reinspection component.
404               (d)         An application for an inspection must contain a signed
405      or electronically verified statement made under penalty of
406      perjury that the applicant has submitted only a single
407      application for that home.
408               (e)         The owner of a site-built, single-family, residential
409      property or townhouse as defined in s. 481.203, for which a
410      homestead exemption has been granted, may apply for and receive
411      an inspection without also applying for a grant pursuant to
412      subsection (2) and without meeting the requirements of paragraph
413      (2)(a).
414               (2)         HURRICANE MITIGATION GRANTS.—Financial grants shall be
415      used to encourage single-family, site-built, owner-occupied,
416      residential property owners to retrofit eligible homes based on
417      the recommendations made in a hurricane mitigation inspection
418      their properties to make the homes them less vulnerable to
419      hurricane damage.
420               (a)         For a homeowner To be eligible for a grant, all of the
421      following criteria must be met:
422               1.      The home must be a single-family, detached residential
423      property or a townhouse, as defined in s. 481.203.
424               2.      The home must be site-built and owner-occupied.
425               3.1.        The homeowner must have been granted a homestead

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426      exemption on the home under chapter 196.
427               4.2.        The home must be a dwelling with an insured value of
428      $700,000 or less. Homeowners who are low-income persons, as
429      defined in s. 420.0004(11), are exempt from this requirement.
430               5.3.        The home must undergo an acceptable hurricane
431      mitigation inspection as provided in subsection (1).
432               6.4.        The building permit application for initial
433      construction of the home must have been made before January 1,
434      2008.
435               7.5.        The homeowner must agree to make his or her home
436      available for inspection once a mitigation project is completed.
437               (b)1.        An application for a grant must contain a signed or
438      electronically verified statement made under penalty of perjury
439      that the applicant has submitted only a single grant application
440      and must have attached documents demonstrating that the
441      applicant meets the requirements of this paragraph (a).
442               2.      An applicant may submit a new grant application if all
443      of the following criteria are met:
444               a.      The original application has already been denied or
445      withdrawn.
446               b.      The program's eligibility requirements or applicant's
447      qualifications have changed since the original application date .
448               c.      The applicant reasonably believes that the home will be
449      eligible under the new requirements or qualifications.
450               (c)(b)       All grants must be matched on the basis of $1

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451      provided by the applicant for $2 provided by the state up to a
452      maximum state contribution of $10,000 toward the actual cost of
453      the mitigation project.
454               (d)(c)        The program shall require create a process in which
455      contractors agree to participate and homeowners select from a
456      list of participating contractors. All mitigation work to must
457      be based upon the securing of all required local permits and
458      inspections, and the work must be performed by properly licensed
459      contractors. The program shall approve only a homeowner grant
460      application that includes an acknowledged statement from the
461      homeowner containing the name and state license number of the
462      contractor the homeowner intends to use for the mitigat ion work.
463      The program must electronically verify that the contractor's
464      state license number is accurate and up to date before grant
465      approval Hurricane mitigation inspectors qualifying for the
466      program may also participate as mitigation contractors as long
467      as the inspectors meet the department's qualifications and
468      certification requirements for mitigation contractors .
469               (d)         Matching fund grants shall also be made available to
470      local governments and nonprofit entities for projects that will
471      reduce hurricane damage to single-family, site-built, owner-
472      occupied, residential property. The department shall liberally
473      construe those requirements in favor of availing the state of
474      the opportunity to leverage funding for the My Safe Florida Home
475      Program with other sources of funding.

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476               (e)         When recommended by a hurricane mitigation inspection,
477      grants for eligible homes may be used for the following
478      improvements:
479               1.      Opening protection, including windows, skylights,
480      exterior doors, and garage doors.
481               2.      Exterior doors, including garage doors.
482               3.      Reinforcing roof-to-wall connections.
483               4.      Improving the strength of roof-deck attachments.
484               5.      Secondary Water Resistance (SWR) barrier for roof.
485               (f)         When recommended by a hurricane mitigation inspection,
486      grants for townhouses, as defined in s. 481.203, may only be
487      used for opening protection.
488               (g)         The department may require that improvements be made
489      to all openings, including exterior doors and garage doors, as a
490      condition of reimbursing a homeowner approved for a g rant. The
491      department may adopt, by rule, the maximum grant allowances for
492      any improvement allowable under paragraph (e) or this paragraph.
493               (g)         Grants may be used on a previously inspected existing
494      structure or on a rebuild. A rebuild is defined as a site-built,
495      single-family dwelling under construction to replace a home that
496      was destroyed or significantly damaged by a hurricane and deemed
497      unlivable by a regulatory authority. The homeowner must be a
498      low-income homeowner as defined in paragraph (h), must have had
499      a homestead exemption for that home before the hurricane, and
500      must be intending to rebuild the home as that homeowner's

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501      homestead.
502               (h)         Low-income homeowners, as defined in s. 420.0004(11),
503      who otherwise meet the requirements of this subsection
504      paragraphs (a), (c), (e), and (g) are eligible for a grant of up
505      to $10,000 and are not required to provide a matching amount to
506      receive the grant. The program may accept a certification
507      directly from a low-income homeowner that the homeowner meets
508      the requirements of s. 420.0004(11) if the homeowner provides
509      such certification in a signed or electronically verified
510      statement made under penalty of perjury.
511               (i)         The department shall develop a process that ensures
512      the most efficient means to collect and verify grant
513      applications to determine eligibility and may direct hurricane
514      mitigation inspectors to collect and verify grant application
515      information or use the Internet or other electronic means to
516      collect information and determine eligibility.
517               (j)         Homeowners must finalize construction and request a
518      final inspection, or request an extension for an additional 6
519      months, within 1 year after grant approval. If the homeowners
520      fail to comply, the application shall be deemed abandoned and
521      the grant money reverts back to the department.
522               (3)         REQUESTS FOR INFORMATION.—The department may request
523      that the applicant provide additional information. An
524      application shall be deemed withdrawn by the applicant if the
525      department does not receive a response to its request for

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526      additional information within 60 days after the notification of
527      any apparent errors or omissions.
528               (4)(3)        EDUCATION, CONSUMER AWARENESS, AND OUTREACH.—
529               (a)         The department may undertake a statewide multimedia
530      public outreach and advertising campaign to inform consumers of
531      the availability and benefits of hurricane inspections and of
532      the safety and financial benefits of residential hurricane
533      damage mitigation. The department may seek out and use local,
534      state, federal, and private funds to support the campaign.
535               (b)         The program may develop brochures for distribution to
536      Citizens Property Insurance Corporation, and other licensed
537      entities or nonprofits that work with the department to educate
538      the public on the benefits of the program general contractors,
539      roofing contractors, and real estate brokers and sales
540      associates who are licensed under part I of chapter 475 which
541      provide information on the benefits to homeowners of residential
542      hurricane damage mitigation. Citizens Property Insurance
543      Corporation is encouraged to distribute the brochure to
544      policyholders of the corporation. Contractors are encouraged to
545      distribute the brochures to homeowners at the first meeting with
546      a homeowner who is considering contracting for home or roof
547      repair or contracting for the construction of a new home. Real
548      estate brokers and sales associates are encouraged to distribute
549      the brochure to clients before the purchase of a home. The
550      brochures may be made available electronically.

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551               (5)(4)        FUNDING.—The department may seek out and leverage
552      local, state, federal, or private funds to enhance the financial
553      resources of the program.
554               (6)(5)        RULES.—The Department of Financial Services shall
555      adopt rules pursuant to ss. 120.536(1) and 120.54 to govern the
556      program; implement the provisions of this section; including
557      rules governing hurricane mitigation inspections and grants,
558      mitigation contractors, and training of inspectors and
559      contractors; and carry out the duties of the department under
560      this section.
561               (7)(6)        HURRICANE MITIGATION INSPECTOR LIST.—The department
562      shall develop and maintain as a public record a current list of
563      hurricane mitigation inspectors authorized to conduct hurricane
564      mitigation inspections pursuant to this section.
565               (8)(7)        CONTRACT MANAGEMENT.—
566               (a)         The department may contract with third parties for
567      grants management, inspection services, contractor services for
568      low-income homeowners, information technology, educational
569      outreach, and auditing services. Such contracts are considered
570      direct costs of the program and are not subject to
571      administrative cost limits. The department shall contract with
572      providers that have a demonstrated record of successful business
573      operations in areas directly related to the services to be
574      provided and shall ensure the highest accountability for use of
575      state funds, consistent with this section.

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576               (b)         The department shall implement a quality assurance and
577      reinspection program that determines whether mitigation initial
578      inspections and mitigation projects home improvements are
579      completed in a manner consistent with the intent of the program.
580      The department may use valid random sampling in order to perform
581      the quality assurance portion of the program.
582               (9)(8)        INTENT.—It is the intent of the Legislature that
583      grants made to residential property owners under this section
584      shall be considered disaster-relief assistance within the
585      meaning of s. 139 of the Internal Revenue Code of 1986, as
586      amended.
587               (10)(9)        REPORTS.—The department shall make an annual
588      report on the activities of the program that shall account for
589      the use of state funds and indicate the number of inspections
590      requested, the number of inspections performed, the number of
591      grant applications received, the number and value of grants
592      approved, and the estimated average annual amount of insurance
593      premium discounts and total estimated annual amount of insurance
594      premium discounts homeowners received from insurers as a result
595      of mitigation funded through the program. The report must be
596      delivered to the President of the Senate and the Speaker of the
597      House of Representatives by February 1 of each year.
598               Section 4.         Subsection (6) of section 284.44, Florida
599      Statutes, is amended to read:
600               284.44        Salary indemnification costs of state agencies. —

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601               (6)         The Division of Risk Management shall prepare
602      quarterly reports to the Executive Office of the Governor and
603      the chairs of the legislative appropriations committees
604      indicating for each state agency the total amount of salary
605      indemnification benefits paid to claimants and the total amount
606      of reimbursements from state agencies to the State Risk
607      Management Trust Fund for initial costs for the previous
608      quarter. These reports shall also include information for each
609      state agency indicating the number of cases and amounts of
610      initial salary indemnification costs for which reimbursement
611      requirements were waived by the Executive Office of the Governor
612      pursuant to this section.
613               Section 5.         Paragraph (a) of subsection (12) of section
614      440.13, Florida Statutes, is amended to read:
615               440.13        Medical services and supplies; penalty for
616      violations; limitations.—
617               (12)        CREATION OF THREE-MEMBER PANEL; GUIDES OF MAXIMUM
618      REIMBURSEMENT ALLOWANCES.—
619               (a)         A three-member panel is created, consisting of the
620      Chief Financial Officer, or the Chief Financial Officer's
621      designee, and two members to be appointed by the Governor,
622      subject to confirmation by the Senate, one member who, on
623      account of present or previous vocation, employment, or
624      affiliation, shall be classified as a representative of
625      employers, the other member who, on account of previous

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626      vocation, employment, or affiliation, shall be classified as a
627      representative of employees. The panel shall determine statewide
628      schedules of maximum reimbursement allowances for medically
629      necessary treatment, care, and attendance provided by hospitals
630      and ambulatory surgical centers. The maximum reimbursement
631      allowances for inpatient hospital care shall be based on a
632      schedule of per diem rates, to be approved by the three -member
633      panel no later than March 1, 1994, to be used in conjunction
634      with a precertification manual as determined by the department,
635      including maximum hours in which an outpatient may remain in
636      observation status, which shall not exceed 23 hours. All
637      compensable charges for hospital outpatient care shall be
638      reimbursed at 75 percent of usual and customary charges, except
639      as otherwise provided by this subsection. Annually, the three -
640      member panel shall adopt schedules of maximum reimbursement
641      allowances for hospital inpatient care, hospital outpatient
642      care, and ambulatory surgical centers. A hospital or an
643      ambulatory surgical center shall be reimbursed either the
644      agreed-upon contract price or the maximum reimbursement
645      allowance in the appropriate schedule. Reimbursement for
646      emergency services and care, as defined in s. 395.002, without a
647      maximum reimbursement allowance must be at 75 percent of the
648      hospital's charge, unless there is a contract, in which case the
649      contract governs reimbursement.
650

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651      The department, as requested, shall provide data to the panel,
652      including, but not limited to, utilization trends in the
653      workers' compensation health care delivery system. The
654      department shall provide the panel with an annual report
655      regarding the resolution of medical reimbursement disputes and
656      any actions pursuant to subsection (8). The department shall
657      provide administrative support and service to the panel to the
658      extent requested by the panel. For prescription medication
659      purchased under the requirements of this subsection, a
660      dispensing practitioner shall not possess such medication unless
661      payment has been made by the practitioner, the practitioner's
662      professional practice, or the practitioner's practice management
663      company or employer to the supplying manufacturer, wholesaler,
664      distributor, or drug repackager within 60 days of the dispensing
665      practitioner taking possession of that medication.
666               Section 6.         Subsections (9) through (13) of section
667      440.385, Florida Statutes, are renumbered as subsections (10)
668      through (14), respectively, and a new subsection (9) is added to
669      that section to read:
670               440.385        Florida Self-Insurers Guaranty Association,
671      Incorporated.—
672               (9)         CONTRACTS AND PURCHASES.—
673               (a)         After July 1, 2024, all contracts entered into, and
674      all purchases made by, the association pursuant to this section
675      which are valued at or more than $100,000 must first be approved

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676      by the department. The department has 10 days to approve or deny
677      the contract or purchase upon electronic receipt of the approval
678      request. The contract or purchase is automatically approved if
679      the department is nonresponsive.
680               (b)         All contracts and purchases valued at or more than
681      $100,000 require competition through a formal bid solicitation
682      conducted by the association. The association must undergo a
683      formal bid solicitation process. The formal bid solicitation
684      process must include all of the following:
685               1.      The time and date for the receipt of bids, the
686      proposals, and whether the association contemplates renewal of
687      the contract, including the price for each year for which the
688      contract may be renewed.
689               2.      All the contractual terms and conditions applicable to
690      the procurement.
691               (c)         Evaluation of bids by the association must include
692      consideration of the total cost for each year of the contract,
693      including renewal years, as submitted by the vendor. The
694      association must award the contract to the most responsible and
695      responsive vendor. Any formal bid solicitation conducted by the
696      association must be made available, upon request, to the
697      department via electronic delivery.
698               Section 7.         Subsection (7) of section 497.101, Florida
699      Statutes, is renumbered as subsection (11), subsections (1)
700      through (4) are amended, and a new subsection (7) and

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701      subsections (8), (9), and (10) are added to that section, to
702      read:
703               497.101        Board of Funeral, Cemetery, and Consumer Services;
704      membership; appointment; terms.—
705               (1)         The Board of Funeral, Cemetery, and Consumer Services
706      is created within the Department of Financial Services and shall
707      consist of 10 members, 9 of whom shall be appointed by the
708      Governor from nominations made by the Chief Financial Officer
709      and confirmed by the Senate. The Chief Financial Officer shall
710      nominate one to three persons for each of the nine vacancies on
711      the board, and the Governor shall fill each vacancy on the board
712      by appointing one of the persons nominated by the Chief
713      Financial Officer to fill that vacancy. If the Governor objects
714      to each of the nominations for a vacancy, she or he shall inform
715      the Chief Financial Officer in writing. Upon notification of an
716      objection by the Governor, the Chief Financial Officer shall
717      submit one to three additional nominations for that vacancy
718      until the vacancy is filled. One member must be the State Health
719      Officer or her or his designee.
720               (2)         Two members of the board must be funeral directors
721      licensed under part III of this chapter who are associated with
722      a funeral establishment. One member of the board must be a
723      funeral director licensed under part III of this chapter who is
724      associated with a funeral establishment licensed under part III
725      of this chapter which has a valid preneed license issued

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726      pursuant to this chapter and who owns or operates a cinerator
727      facility approved under chapter 403 and licensed under part VI
728      of this chapter. Two members of the board must be persons whose
729      primary occupation is associated with a cemetery company
730      licensed pursuant to this chapter. Two members of the board must
731      be consumers who are residents of this state, have never been
732      licensed as funeral directors or embalmers, are not connected
733      with a cemetery or cemetery company licensed pursuant to this
734      chapter, and are not connected with the death care in dustry or
735      the practice of embalming, funeral directing, or direct
736      disposition. One of the two consumer members must be at least 60
737      years of age. One member of the board must be a consumer who is
738      a resident of this state; is licensed as a certified public
739      accountant under chapter 473; has never been licensed as a
740      funeral director or an embalmer; is not a principal or an
741      employee of any licensee licensed under this chapter; and does
742      not otherwise have control, as defined in s. 497.005, over any
743      licensee licensed under this chapter. One member of the board
744      must be a principal of a monument establishment licensed under
745      this chapter as a monument builder. One member must be the State
746      Health Officer or her or his designee. There may not be two or
747      more board members who are principals or employees of the same
748      company or partnership or group of companies or partnerships
749      under common control.
750               (3)         Board members shall be appointed for terms of 4 years

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751      and may be reappointed; however, a member may not serve for more
752      than 8 consecutive years., and The State Health Officer shall
753      serve as long as that person holds that office. The designee of
754      the State Health Officer shall serve at the pleasure of the
755      Chief Financial Officer Governor.
756               (4)         The Chief Financial Officer Governor may suspend and
757      the Senate may remove any board member for malfeasance or
758      misfeasance, neglect of duty, incompetence, substantial
759      inability to perform official duties, commission of a crime, or
760      other substantial cause as determined by the Chief Financial
761      Officer Governor or Senate, as applicable, to evidence a lack of
762      fitness to sit on the board. A board member shall be deemed to
763      have resigned her or his board membership, and that position
764      shall be deemed vacant, upon the failure of the member to atten d
765      three consecutive meetings of the board or at least half of the
766      meetings of the board during any 12-month period, unless the
767      Chief Financial Officer determines that there was good and
768      adequate justification for the absences and that such absences
769      are not likely to continue. Any vacancy so created shall be
770      filled as provided in subsection (1).
771               (7)         Members of the board are subject to the code of ethics
772      under part III of chapter 112. For purposes of applying part III
773      of chapter 112 to activities of the members of the board, those
774      persons are considered public officers, and the department is
775      considered their agency. A board member may not vote on any

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776      measure that would inure to his or her special private gain or
777      loss and, in accordance with s. 112.3143(2), may not vote on any
778      measure that he or she knows would inure to the special private
779      gain or loss of any principal by which he or she is retained,
780      other than an agency as defined in s. 112.312; or that he or she
781      knows would inure to the special private gain or loss of his or
782      her relative or business associate. Before the vote is taken,
783      such member shall publicly state to the board the nature of his
784      or her interest in the matter from which he or she is abstaining
785      from voting and, within 15 days after the vote occurs, disclose
786      the nature of his or her interest as a public record in a
787      memorandum filed with the person responsible for recording the
788      minutes of the meeting, who shall incorporate the memorandum in
789      the minutes.
790               (8)         In accordance with ss. 112.3148 and 112.3149, a board
791      member may not knowingly accept, directly or indirectly, any
792      gift or expenditure from a person or entity, or an employee or
793      representative of such person or entity, which has a contractual
794      relationship with the department or the board, which is under
795      consideration for a contract, or which is licensed by the
796      department.
797               (9)         A board member who fails to comply with subsection (7)
798      or subsection (8) is subject to the penalties provided under ss.
799      112.317 and 112.3173.
800               (10)(a)        All meetings of the board are subject to the

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         HB 989                                                                                                2024




801      requirements of s. 286.011, and all books and records of the
802      board are open to the public for reasonable inspection except as
803      otherwise provided by s. 497.172 or other applicable law.
804               (b)         Except for emergency meetings, the board shall give
805      notice of any board meeting by publication on the association's
806      website at least 7 days before the meeting. The board shall
807      prepare and publish a meeting agenda on its website at least 7
808      days before the meeting. The agenda must contain the items to be
809      considered in order of presentation. After the agenda has been
810      made available, a change may be made only for good cause, as
811      determined by the person designated to preside, and must be
812      stated in the record. Notification of such change must be at the
813      earliest practicable time.
814               Section 8.         Paragraph (a) of subsection (4) of section
815      497.153, Florida Statutes, is amended to read:
816               497.153        Disciplinary procedures and penalties.—
817               (4)         ACTION AFTER PROBABLE CAUSE FOUND.—
818               (a)         Service of an administrative complaint may be in
819      person by department staff or any person authorized to make
820      service of process under the Florida Rules of Civil Procedure.
821      Service upon a licensee may in the alternative be made by
822      certified mail, return receipt requested, to the last known
823      address of record provided by the licensee to the department. If
824      service by certified mail cannot be made at the last address
825      provided by the licensee to the department, service may be made

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826      by e-mail, delivery receipt required, sent to the most recent e -
827      mail address provided by the licensee to the department in
828      accordance with s. 497.146.
829               Section 9.         Paragraph (e) of subsection (1) of section
830      497.155, Florida Statutes, is amended to read:
831               497.155        Disciplinary citations and minor violations.—
832               (1)         CITATIONS.—
833               (e)         Service of a citation may be made by personal service
834      or certified mail, restricted delivery, to the subject at the
835      subject's last known address in accordance with s. 497.146. If
836      service by certified mail cannot be made at the last address
837      provided by the subject to the department, service may be made
838      by e-mail, delivery receipt required, sent to the most recent e -
839      mail address provided by the subject to the department in
840      accordance with s. 497.146.
841               Section 10.            Paragraph (a) of subsection (3) of section
842      624.155, Florida Statutes, is amended to read:
843               624.155        Civil remedy.—
844               (3)(a)        As a condition precedent to bringing an action
845      under this section, the department and the authorized insurer
846      must have been given 60 days' written notice of the violation.
847      Notice to the authorized insurer must be provided by the
848      department to the e-mail address designated by the insurer under
849      s. 624.422.
850               Section 11.            Paragraphs (c) and (d) subsection (10) of

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         HB 989                                                                                                2024




851      section 624.307, Florida Statutes, are redesignated as
852      paragraphs (d) and (e), respectively, paragraph (b) is amended,
853      and a new paragraph (c) is added to subsection (10) of that
854      section, to read:
855               624.307        General powers; duties.—
856               (10)
857               (b)         Any person licensed or issued a certificate of
858      authority or made an eligible surplus lines insurer by the
859      department or the office shall respond, in writing or
860      electronically, to the division within 14 days after receipt of
861      a written request for documents and information from the
862      division concerning a consumer complaint. The response must
863      address the issues and allegations raised in the complaint and
864      include any requested documents concerning the consumer
865      complaint not subject to attorney-client or work-product
866      privilege. The division may impose an administrative penalty for
867      failure to comply with this paragraph of up to $5,000 per
868      violation upon any entity licensed by the department or the
869      office and up to $1,000 per violation by any individual licensed
870      by the department or the office.
871               (c)         Each insurer issued a certificate of authority or made
872      an eligible surplus lines insurer shall file with the departm ent
873      an e-mail address to which requests for response to consumer
874      complaints shall be directed pursuant to paragraph (b). Such
875      insurer shall also designate a contact person for escalated

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         HB 989                                                                                                2024




876      complaint issues and shall provide the name, e-mail address, and
877      telephone number of such person. A licensee of the department,
878      including an agency or a firm, may elect to designated an e-mail
879      address to which requests for response to consumer complaints
880      shall be directed pursuant to paragraph (b). If a licensee,
881      including an agency or a firm, elects not to designate an e-mail
882      address, the department shall direct requests for response to
883      consumer complaints to the e-mail of record for the licensee in
884      the department's licensing system. An insurer or a licensee,
885      including an agency or a firm, may change a designated contact
886      information at any time by submitting the new information to the
887      department using the method designated by rule by the
888      department.
889               Section 12.            Subsection (2) of section 626.171, Florida
890      Statutes, is amended to read:
891               626.171         Application for license as an agent, customer
892      representative, adjuster, service representative, or reinsurance
893      intermediary.—
894               (2)         In the application, the applicant shall set forth:
895               (a)         His or her full name, age, social security nu mber,
896      residence address, business address, mailing address, contact
897      telephone numbers, including a business telephone number, and e -
898      mail address.
899               (b)         A statement indicating the method the applicant used
900      or is using to meet any required prelicensing educa tion,

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         HB 989                                                                                                2024




901      knowledge, experience, or instructional requirements for the
902      type of license applied for.
903               (c)         Whether he or she has been refused or has voluntarily
904      surrendered or has had suspended or revoked a license to solicit
905      insurance by the department or by the supervising officials of
906      any state.
907               (d)         Whether any insurer or any managing general agent
908      claims the applicant is indebted under any agency contract or
909      otherwise and, if so, the name of the claimant, the nature of
910      the claim, and the applicant's defense thereto, if any.
911               (e)         Proof that the applicant meets the requirements for
912      the type of license for which he or she is applying.
913               (f)         The applicant's gender (male or female).
914               (g)         The applicant's native language.
915               (h)         The highest level of education achieved by the
916      applicant.
917               (i)         The applicant's race or ethnicity (African American,
918      white, American Indian, Asian, Hispanic, or other).
919               (j)         Such other or additional information as the department
920      may deem proper to enable it to determine the character,
921      experience, ability, and other qualifications of the applicant
922      to hold himself or herself out to the public as an insurance
923      representative.
924
925      However, the application must contain a statement that an

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         HB 989                                                                                                2024




926      applicant is not required to disclose his or her race or
927      ethnicity, gender, or native language, that he or she will not
928      be penalized for not doing so, and that the department will use
929      this information exclusively for research and statistical
930      purposes and to improve the quality and fairness of the
931      examinations. The department shall make provisions for
932      applicants to submit cellular telephone numbers as part of the
933      application process on a voluntary basis for purpose of two-
934      factor authentication of secure login credentials only.
935               Section 13.            Paragraph (j) of subsection (2) of section
936      626.221, Florida Statutes, is amended to read:
937               626.221        Examination requirement; exemptions.—
938               (2)         However, an examination is not necessary for any of
939      the following:
940               (j)         An applicant for license as an all-lines adjuster who
941      has the designation of Accredited Claims Adjuster (ACA) from a
942      regionally accredited postsecondary institution in this state;
943      Certified All Lines Adjuster (CALA) from Kaplan Financial
944      Education; Associate in Claims (AIC) from the Insurance
945      Institute of America; Professional Claims Adjuster (PCA) from
946      the Professional Career Institute; Professional Property
947      Insurance Adjuster (PPIA) from the HurriClaim Training Academy;
948      Certified Adjuster (CA) from ALL LINES Training; Certified
949      Claims Adjuster (CCA) from AE21 Incorporated; Claims Adjuster
950      Certified Professional (CACP) from WebCE, Inc.; Accredited

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         HB 989                                                                                                2024




951      Insurance Claims Specialist (AICS) from Encore Claim Services;
952      Professional in Claims (PIC) from 2021 Training, LLC; Registered
953      Claims Adjuster (RCA) from American Insurance College; or
954      Universal Claims Certification (UCC) from Claims and Litigation
955      Management Alliance (CLM) whose curriculum has been approved by
956      the department and which includes comprehensive analysis of
957      basic property and casualty lines of insurance and testi ng at
958      least equal to that of standard department testing for the all-
959      lines adjuster license. The department shall adopt rules
960      establishing standards for the approval of curriculum.
961               Section 14.            Subsection (6) of section 626.601, Florida
962      Statutes, is amended to read:
963               626.601        Improper conduct; inquiry; fingerprinting. —
964               (6)         The complaint and any information obtained pursuant to
965      the investigation by the department or office are confidential
966      and are exempt from s. 119.07 unless the department or office
967      files a formal administrative complaint, emergency order, or
968      consent order against the individual or entity. This subsection
969      does not prevent the department or office from disclosing the
970      complaint or such information as it deems necessary to conduct
971      the investigation, to update the complainant as to the status
972      and outcome of the complaint, to review the details of the
973      investigation with the individual or entity or their
974      representative, or to share such information with any law
975      enforcement agency or other regulatory body.

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          HB 989                                                                                                 2024




 976               Section 15.             Subsection (3) of section 626.7351, Florida
 977      Statutes, is amended to read:
 978               626.7351           Qualifications for customer representative's
 979      license.—The department shall not grant or issue a license as
 980      customer representative to any individual found by it to be
 981      untrustworthy or incompetent, or who does not meet each of the
 982      following qualifications:
 983               (3)         Within 4 years preceding the date that the application
 984      for license was filed with the department, the applicant has
 985      earned the designation of Accredited Advisor in Insurance (AAI),
 986      Associate in General Insurance (AINS), or Accredited Customer
 987      Service Representative (ACSR) from the Insurance Institute of
 988      America; the designation of Certified Insurance Counselor (CIC)
 989      from the Society of Certified Insurance Service Counselors; the
 990      designation of Certified Professional Service Representative
 991      (CPSR) from the National Foundation for CPSR; the designation of
 992      Certified Insurance Service Representative (CISR) from the
 993      Society of Certified Insurance Service Representatives; the
 994      designation of Certified Insurance Representative (CIR) from
 995      All-Lines Training; the designation of Chartered Customer
 996      Service Representative (CCSR) from American Insurance College;
 997      the designation of Professional Customer Service Representative
 998      (PCSR) from the Professional Career Institute; the designation
 999      of Insurance Customer Service Representative (ICSR) from
1000      Statewide Insurance Associates LLC; the designation of

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          HB 989                                                                                                2024




1001      Registered Customer Service Representative (RCSR) from a
1002      regionally accredited postsecondary institution in the state
1003      whose curriculum is approved by the department and includes
1004      comprehensive analysis of basic property and casualty lines of
1005      insurance and testing which demonstrates mastery of the subject;
1006      or a degree from an accredited institution of higher learning
1007      approved by the department when the degree includes a minimum of
1008      9 credit hours of insurance instruction, including specific
1009      instruction in the areas of property, casualty, and inland
1010      marine insurance. The department shall adopt rules establishing
1011      standards for the approval of curriculum.
1012               Section 16.            Section 626.878, Florida Statutes, is amended
1013      to read:
1014               626.878        Rules; code of ethics.—
1015               (1)         An adjuster shall subscribe to the code of ethics
1016      specified in the rules of the department. The rules shall
1017      implement the provisions of this part and specify the terms and
1018      conditions of contracts, including a right to cancel, and
1019      require practices necessary to ensure fair dealing, prohibit
1020      conflicts of interest, and ensure preservation of the rights of
1021      the claimant to participate in the adjustment of claims.
1022               (2)         A person licensed as an adjuster must identify himself
1023      or herself in any advertisement, solicitation, or written
1024      document based on the adjuster appointment type held.
1025               (3)         An adjuster who has had his or her licensed revoked or

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1026      suspended may not participate in any part of an insurance claim
1027      or in the insurance claims adjusting process, including
1028      estimating, completing, filing, negotiating, appraising,
1029      mediating, umpiring, or effecting settlement of a claim for loss
1030      or damage covered under an insurance contract. A person who
1031      provides these services while the person's license is revoked or
1032      suspended acts as an unlicensed adjuster.
1033               Section 17.            Subsection (1) of section 626.929, Florida
1034      Statutes, is amended, and subsection (4) is added to that
1035      section, to read:
1036               626.929        Origination, acceptance, placement of surplus
1037      lines business.—
1038               (1)         A licensed and appointed general lines agent while
1039      also licensed and appointed as a surplus lines agent under this
1040      part may originate surplus lines business and may accept surplus
1041      lines business from any other originating Florida-licensed
1042      general lines agent appointed and licensed as to the kinds of
1043      insurance involved and may compensate such agent therefor.
1044               (4)         A general lines agent while licensed as a surplus
1045      lines agent under this part may appoint these licenses with a
1046      single surplus license agent appointment pursuant to s. 624.501.
1047      Such agent may only originate surplus lines business and accept
1048      surplus lines business from other originating Florida -licensed
1049      general lines agents appointed and licensed as to the kinds of
1050      insurance involved and may compensate such agent therefor. Such

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          HB 989                                                                                                2024




1051      agent may not be appointed by or transact general lines
1052      insurance on behalf of an admitted insurer.
1053               Section 18.            Paragraphs (j) is added to subsection (4) of
1054      section 627.351, Florida Statutes, to read:
1055               627.351        Insurance risk apportionment plans.—
1056               (4)         MEDICAL MALPRACTICE RISK APPORTIONMENT; ASSOCIATION
1057      CONTRACTS AND PURCHASES.—
1058               (j)1.        After July 1, 2024, all contracts entered into, and
1059      all purchases made by, the association pursuant to this
1060      subsection which are valued at or more than $100,000 must first
1061      be approved by the department. The department has 10 days to
1062      approve or deny a contract or purchase upon electronic receipt
1063      of the approval request. The contract or purchase is
1064      automatically approved if the department is nonresponsive.
1065               2.      All contracts and purchases valued at or more tha n
1066      $100,000 require competition through a formal bid solicitation
1067      conducted by the association. The association must undergo a
1068      formal bid solicitation process by a minimum of three vendors.
1069      The formal bid solicitation process must include all of the
1070      following:
1071               a.      The time and date for the receipt of bids, the
1072      proposals, and whether the association contemplates renewal of
1073      the contract, including the price for each year for which the
1074      contract may be renewed.
1075               b.      All the contractual terms and conditions applicable to

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          HB 989                                                                                                2024




1076      the procurement.
1077               3.      Evaluation of bids by the association must include
1078      consideration of the total cost for each year of the contract,
1079      including renewal years, as submitted by the vendor. The
1080      association must award the contract to the most respo nsible and
1081      responsive vendor. Any formal bid solicitation conducted by the
1082      association must be made available, upon request, to the
1083      department by electronic delivery.
1084               Section 19.            Subsection (2) of section 627.43141, Florida
1085      Statutes, is amended to read:
1086               627.43141          Notice of change in policy terms.—
1087               (2)         A renewal policy may contain a change in policy terms.
1088      If such change occurs, the insurer shall give the named insured
1089      advance written notice summarizing the change, which may be
1090      enclosed in along with the written notice of renewal premium
1091      required under ss. 627.4133 and 627.728 or sent separately
1092      within the timeframe required under the Florida Insurance Code
1093      for the provision of a notice of nonrenewal to the named insured
1094      for that line of insurance. The insurer must also provide a
1095      sample copy of the notice to the named insured's insurance agent
1096      before or at the same time that notice is provided to the named
1097      insured. Such notice shall be entitled "Notice of Change in
1098      Policy Terms." and shall be in bold type of not less than 14
1099      points and included as a single page within the written notice.
1100               Section 20.            Paragraph (a) of subsection (3) of section

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          HB 989                                                                                                2024




1101      627.70152, Florida Statutes, is amended to read:
1102               627.70152          Suits arising under a property insurance
1103      policy.—
1104               (3)         NOTICE.—
1105               (a)         As a condition precedent to filing a suit under a
1106      property insurance policy, a claimant must provide the
1107      department with written notice of intent to initiate litigation
1108      on a form provided by the department. Such notice must be given
1109      at least 10 business days before filing suit under the policy,
1110      but may not be given before the insurer has made a determination
1111      of coverage under s. 627.70131. Notice to the insurer must be
1112      provided by the department to the e-mail address designated by
1113      the insurer under s. 624.422. The notice must state with
1114      specificity all of the following information:
1115               1.      That the notice is provided pursuant to this section.
1116               2.      The alleged acts or omissions of the insurer giving
1117      rise to the suit, which may include a denial of coverage.
1118               3.      If provided by an attorney or other representative,
1119      that a copy of the notice was provided to the claimant.
1120               4.      If the notice is provided following a denial of
1121      coverage, an estimate of damages, if known.
1122               5.      If the notice is provided following acts or omissions
1123      by the insurer other than denial of coverage, both of the
1124      following:
1125               a.      The presuit settlement demand, which must itemize the

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          HB 989                                                                                                2024




1126      damages, attorney fees, and costs.
1127               b.      The disputed amount.
1128
1129      Documentation to support the information provided in this
1130      paragraph may be provided along with the notice to the insurer.
1131               Section 21.            Subsection (5) is added to section 631.59,
1132      Florida Statutes, to read:
1133               631.59        Duties and powers of department and office ;
1134      association contracts and purchases.—
1135               (5)(a)        After July 1, 2024, all contracts entered into, and
1136      all purchases made by, the association pursuant to this section
1137      which are valued at or more than $100,000 must first be approved
1138      by the department. The department has 10 days to approve or deny
1139      the contract or purchase upon electronic receipt of the approval
1140      request. The contract or purchase is automatically approved if
1141      the department is nonresponsive.
1142               (b)         All contracts and purchases valued at or more than
1143      $100,000 require competition through a formal bid solicitation
1144      conducted by the association. The association must undergo a
1145      formal bid solicitation process. The formal bid solicitation
1146      process must include all of the following:
1147               1.      The time and date for the receipt of bids, the
1148      proposals, and whether the association contemplates renewal of
1149      the contract, including the price for each year for which the
1150      contract may be renewed.

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          HB 989                                                                                                 2024




1151               2.      All the contractual terms and conditions applicable to
1152      the procurement.
1153               (c)         Evaluation of bids by the association must include
1154      consideration of the total cost for each year of the contract,
1155      including renewal years, as submitted by the vendor. The
1156      association must award the contract to the most responsible and
1157      responsive vendor. Any formal bid solicitation conducted by the
1158      association must be made available, upon request, to the
1159      department via electronic delivery.
1160               Section 22.             Section 631.6955, Florida Statutes, is created
1161      to read:
1162               631.6955           Florida Insurance Guaranty Fund data transfer
1163      plan.—
1164               (1)         Each insurer that is subject to the Florida Insurance
1165      Guaranty Association requirements shall prepare, implement, and
1166      maintain a data transfer plan. Upon the occurrence of a company -
1167      action level event, as described in s. 624.4085, the insurer
1168      shall file the data transfer plan with the Commissioner of
1169      Insurance Regulation.
1170               (2)         The data transfer plan required by subsection (1) must
1171      outline specific procedures, actions, and safeguards that, at
1172      minimum, include all of the following:
1173               (a)         The manner, methods, and formats in which the insurer
1174      maintains and preserves its claims and underwriting records.
1175               (b)         The process by which the insurer will transfer all of

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          HB 989                                                                                                2024




1176      its claims and underwriting records to the department and the
1177      association if an order of liquidation is issued pursuant to s.
1178      631.395.
1179               (c)         Any other information deemed necessary by the
1180      Commissioner of Insurance Regulation.
1181               (3)         If the insurer uses a third-party vendor to maintain
1182      and preserve its claims and underwriting records, the insurer
1183      shall include in its data transfer plan the process by which the
1184      third-party vendor will provide the insurer's claims and
1185      underwriting records without delay to the department and the
1186      association if an order of liquidation is issued pursuant to s.
1187      631.395.
1188               (4)         The Commissioner of Insurance Regulation shall review
1189      each data transfer plan submitted pursuant to this section to
1190      determine compliance with the requirements of this section and
1191      shall consult with the department and the association to confirm
1192      that the data transfer plans will integrate with the
1193      department's and the association's manner and means of
1194      maintaining records received from insurers that are subject to
1195      orders of liquidation.
1196               (5)         The Commissioner of Insurance Regulation may do all of
1197      the following:
1198               (a)         Investigate and examine the records and operations of
1199      insurers to determine if each insurer has implemented and
1200      complied with the data transfer plan requirements of this

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          HB 989                                                                                                2024




1201      section.
1202               (b)         Direct an insurer to test the processes set forth in
1203      its data transfer plan to ensure that the data can be
1204      effectively transferred.
1205               (c)         Direct an insurer to modify its data transfer plan to
1206      comply with the requirements of this section.
1207               (d)         Require an insurer to prefund the services required to
1208      initiate a data transfer.
1209               (e)         Require an insurer to take action to remedy
1210      substantial noncompliance with the requirements of this section
1211      regarding data transfer plans.
1212               Section 23.            Subsection (6) is added to section 631.722,
1213      Florida Statutes, to read:
1214               631.722        Powers and duties of department and office;
1215      association contracts and purchases.—
1216               (6)(a)        After July 1, 2024, all contracts entered into, and
1217      all purchases made by, the association pursuant to this section
1218      which are valued at or more than $100,000 must first be appr oved
1219      by the department. The department has 10 days to approve or deny
1220      the contract or purchase upon electronic receipt of the approval
1221      request. The contract or purchase is automatically approved if
1222      the department is nonresponsive.
1223               (b)         All contracts and purchases valued at or more than
1224      $100,000 require competition through a formal bid solicitation
1225      conducted by the association. The association must undergo a

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          HB 989                                                                                                2024




1226      formal bid solicitation process. The formal bid solicitation
1227      process must include all of the following:
1228               1.      The time and date for the receipt of bids, the
1229      proposals, and whether the association contemplates renewal of
1230      the contract, including the price for each year for which the
1231      contract may be renewed.
1232               2.      All the contractual terms and conditions applicable to
1233      the procurement.
1234               (c)         Evaluation of bids by the association must include
1235      consideration of the total cost for each year of the contract,
1236      including renewal years, as submitted by the vendor. The
1237      association must award the contract to the most responsible and
1238      responsive vendor. Any formal bid solicitation conducted by the
1239      association must be made available, upon request, to the
1240      department via electronic delivery.
1241               Section 24.            Subsection (5) is added to section 631.821,
1242      Florida Statutes, to read:
1243               631.821        Powers and duties of the department; board
1244      contracts and purchases.—
1245               (5)(a)        After July 1, 2024, all contracts entered into, and
1246      all purchases made by, the board pursuant to this section which
1247      are valued at or more than $100,000 must first be approved by
1248      the department. The department has 10 days to approve or deny
1249      the contract or purchase upon electronic receipt of the approval
1250      request. The contract or purchase is automatically approved if

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          HB 989                                                                                                2024




1251      the department is nonresponsive.
1252               (b)         All contracts and purchases valued at or more than
1253      $100,000 require competition through a formal bid solicitation
1254      conducted by the board. The board must undergo a formal bid
1255      solicitation process. The formal bid solicitation process must
1256      include all of the following:
1257               1.      The time and date for the receipt of bids, the
1258      proposals, and whether the board contemplates renewal of the
1259      contract, including the price for each year for which the
1260      contract may be renewed.
1261               2.      All the contractual terms and conditions applicable to
1262      the procurement.
1263               (c)         Evaluation of bids by the board must include
1264      consideration of the total cost for each year of the contract,
1265      including renewal years, as submitted by the vendor. The plan
1266      must award the contract to the most responsible and responsive
1267      vendor. Any formal bid solicitation conducted by the board must
1268      be made available, upon request, to the department via
1269      electronic delivery.
1270               Section 25.            Section 631.921, Florida Statutes, is amended
1271      to read:
1272               631.921        Department powers; board contracts and purchases.—
1273               (1)         The corporation shall be subject to examination by the
1274      department. By March 1 of each year, the board of directors
1275      shall cause a financial report to be filed with the department

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          HB 989                                                                                                2024




1276      for the immediately preceding calendar year in a form approved
1277      by the department.
1278               (2)(a)        After July 1, 2024, all contracts entered into, and
1279      all purchases made by, the board pursuant to this section which
1280      are valued at or more than $100,000 must first be approved by
1281      the department. The department has 10 days to approve or deny
1282      the contract or purchase upon electronic receipt of the approval
1283      request. The contract or purchase is automatically approved if
1284      the department is nonresponsive.
1285               (b)         All contracts and purchases valued at or more than
1286      $100,000 require competition through a formal bid solicitation
1287      conducted by the board. The board must undergo a formal bid
1288      solicitation process. The formal bid solicitation process must
1289      include all of the following:
1290               1.      The time and date for the receipt of bids, the
1291      proposals, and whether the board contemplates renewal of the
1292      contract, including the price for each year for which the
1293      contract may be renewed.
1294               2.      All the contractual terms and conditions applicable to
1295      the procurement.
1296               (c)         Evaluation of bids by the board must include
1297      consideration of the total cost for each year of the contract,
1298      including renewal years, as submitted by the vendor. The
1299      association must award the contract to the most responsible and
1300      responsive vendor. Any formal bid solicitation conducted by the

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          HB 989                                                                                                2024




1301      association must be made available, upon request, to the
1302      department via electronic delivery.
1303               Section 26.            Paragraph (b) of subsection (3) of section
1304      633.124, Florida Statutes, is amended to read:
1305               633.124        Penalty for violation of law, rule, or order to
1306      cease and desist or for failure to comply with corrective
1307      order.—
1308               (3)
1309               (b)         A person who initiates a pyrotechnic display within
1310      any structure commits a felony of the third degree, punishable
1311      as provided in s. 775.082, s. 775.083, or s. 775.084, unless:
1312               1.      The structure has a fire protection system installed in
1313      compliance with s. 633.334.
1314               2.      The owner of the structure has authorized in writing
1315      the pyrotechnic display.
1316               3.      If the local jurisdiction requires a permit for the use
1317      of a pyrotechnic display in an occupied structure, such permit
1318      has been obtained and all conditions of the permit complied with
1319      or, if the local jurisdiction does not require a permit for the
1320      use of a pyrotechnic display in an occupied structure, the
1321      person initiating the display has complied with National Fire
1322      Protection Association, Inc., Standard 1126, 2021 2001 Edition,
1323      Standard for the Use of Pyrotechnics before a Proximate
1324      Audience.
1325               Section 27.            Subsection (2) of section 633.202, Florida

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          HB 989                                                                                                2024




1326      Statutes, is amended to read:
1327               633.202        Florida Fire Prevention Code.—
1328               (2)         The State Fire Marshal shall adopt the current edition
1329      of the National Fire Protection Association's Standard 1, Fire
1330      Prevention Code but may not adopt a building, mechanical,
1331      accessibility, or plumbing code. The State Fire Marshal shall
1332      adopt the current edition of the Life Safety Code, NFPA 101,
1333      current editions, by reference. The State Fire Marshal may
1334      modify the selected codes and standards as needed to accommodate
1335      the specific needs of the state. Standards or crite ria in the
1336      selected codes shall be similarly incorporated by reference. The
1337      State Fire Marshal shall incorporate within sections of the
1338      Florida Fire Prevention Code provisions that address uniform
1339      firesafety standards as established in s. 633.206. The State
1340      Fire Marshal shall incorporate within sections of the Florida
1341      Fire Prevention Code provisions addressing regional and local
1342      concerns and variations.
1343               Section 28.            Paragraph (b) of subsection (1) of section
1344      633.206, Florida Statutes, is amended to read:
1345               633.206        Uniform firesafety standards.—The Legislature
1346      hereby determines that to protect the public health, safety, and
1347      welfare it is necessary to provide for firesafety standards
1348      governing the construction and utilization of certain buildings
1349      and structures. The Legislature further determines that certain
1350      buildings or structures, due to their specialized use or to the

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          HB 989                                                                                                2024




1351      special characteristics of the person utilizing or occupying
1352      these buildings or structures, should be subject to firesafety
1353      standards reflecting these special needs as may be appropriate.
1354               (1)         The department shall establish uniform firesafety
1355      standards that apply to:
1356               (b)         All new, existing, and proposed hospitals, nursing
1357      homes, assisted living facilities, adult family-care homes,
1358      correctional facilities, public schools, transient public
1359      lodging establishments, public food service establishments,
1360      mobile food dispensing vehicles, elevators, migrant labor camps,
1361      mobile home parks, lodging parks, recreational vehicle parks,
1362      recreational camps, residential and nonresidential child care
1363      facilities, facilities for the developmentally disabled, motion
1364      picture and television special effects productions, tunnels,
1365      energy storage systems, and self-service gasoline stations, of
1366      which standards the State Fire Marshal is the final
1367      administrative interpreting authority.
1368
1369      In the event there is a dispute between the owners of the
1370      buildings specified in paragraph (b) and a local authority
1371      requiring a more stringent uniform firesafety standard for
1372      sprinkler systems, the State Fire Marshal shall be the final
1373      administrative interpreting authority and the State Fire
1374      Marshal's interpretation regarding the uniform firesafety
1375      standards shall be considered final agency action.

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          HB 989                                                                                                2024




1376               Section 29.            Paragraph (b) of subsection (8) of section
1377      634.041, Florida Statutes, is amended to read:
1378               634.041        Qualifications for license.—To qualify for and
1379      hold a license to issue service agreements in this state, a
1380      service agreement company must be in compliance with this part,
1381      with applicable rules of the commission, with related sections
1382      of the Florida Insurance Code, and with its charter powers and
1383      must comply with the following:
1384               (8)
1385               (b)         A service agreement company does not have to establish
1386      and maintain an unearned premium reserve if it secures and
1387      maintains contractual liability insurance in accordance with the
1388      following:
1389               1.      Coverage of 100 percent of the claim exposure is
1390      obtained from an insurer or insurers approved by the office,
1391      which hold holds a certificate of authority under s. 624.401 to
1392      do business within this state, or secured through a risk
1393      retention groups group, which are is authorized to do business
1394      within this state under s. 627.943 or s. 627.944. Such insurers
1395      insurer or risk retention groups group must maintain a surplus
1396      as regards policyholders of at least $15 million.
1397               2.      If the service agreement company does not meet its
1398      contractual obligations, the contractual liability insurance
1399      policy binds its issuer to pay or cause to be paid to the
1400      service agreement holder all legitimate claims and cancellation

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          HB 989                                                                                                2024




1401      refunds for all service agreements issued by the service
1402      agreement company while the policy was in effect. This
1403      requirement also applies to those service agreements for which
1404      no premium has been remitted to the insurer.
1405               3.      If the issuer of the contractual liability policy is
1406      fulfilling the service agreements covered by the contractual
1407      liability policy and the service agreement holder cancels the
1408      service agreement, the issuer must make a full refund of
1409      unearned premium to the consumer, subject to the cancellation
1410      fee provisions of s. 634.121(3). The sales representative and
1411      agent must refund to the contractual liability policy issuer
1412      their unearned pro rata commission.
1413               4.      The policy may not be canceled, terminated, or
1414      nonrenewed by the insurer or the service agreement company
1415      unless a 90-day written notice thereof has been given to the
1416      office by the insurer before the date of the cancellation,
1417      termination, or nonrenewal.
1418               5.      The service agreement company must provide the office
1419      with the claims statistics.
1420               6.      A policy issued in compliance with this paragraph may
1421      either pay 100 percent of claims as they are incurred, or pay
1422      100 percent of claims due in the event of the failure of the
1423      service agreement company to pay such claims when due.
1424
1425      All funds or premiums remitted to an insurer by a motor vehicle

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          HB 989                                                                                                2024




1426      service agreement company under this part shall remain in the
1427      care, custody, and control of the insurer and shall be counted
1428      as an asset of the insurer; provided, however, this requirement
1429      does not apply when the insurer and the motor vehicle service
1430      agreement company are affiliated companies and members of an
1431      insurance holding company system. If the motor vehicle service
1432      agreement company chooses to comply with this paragraph but also
1433      maintains a reserve to pay claims, such reserve shall only be
1434      considered an asset of the covered motor vehicle service
1435      agreement company and may not be simultaneously counted as an
1436      asset of any other entity.
1437               Section 30.            Subsection (5) of section 634.081, Florida
1438      Statutes, is amended to read:
1439               634.081        Suspension or revocation of license; grounds.—
1440               (5)         The office shall suspend or revoke the license of a
1441      company if it finds that the ratio of gross written premiums
1442      written to net assets exceeds 10 to 1 unless the company has in
1443      excess of $750,000 in net assets and is utilizing contractual
1444      liability insurance which cedes 100 percent of the service
1445      agreement company's claims liabilities to the contractual
1446      liability insurers insurer or is utilizing contractual liability
1447      insurance which reimburses the service agreement company for 100
1448      percent of its paid claims. However, if a service agreement
1449      company has been licensed by the office in excess of 10 years,
1450      is in compliance with all applicable provisions of this part,

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          HB 989                                                                                                 2024




1451      and has net assets at all times in excess of $3 million that
1452      comply with the provisions of part II of chapter 625, such
1453      company may not exceed a ratio of gross written premiums written
1454      to net assets of 15 to 1.
1455               Section 31.             Subsection (5) of section 634.3077, Florida
1456      Statutes, is renumbered as subsection (6), subsection (3) is
1457      amended, and a new subsection (5) is added to that section, to
1458      read:
1459               634.3077           Financial requirements.—
1460               (3)         An association may shall not be required to set up an
1461      unearned premium reserve if it has purchased contractual
1462      liability insurance which demonstrates to the satisfaction of
1463      the office that 100 percent of its claim exposure is covered by
1464      such insurance. Such contractual liability insurance shall be
1465      obtained from an insurer or insurers that hold holds a
1466      certificate of authority to do business within the state or from
1467      an insurer or insurers approved by the office as financially
1468      capable of meeting the obligations incurred pursuant to the
1469      policy. For purposes of this subsection, the contractual
1470      liability policy shall contain the following provisions:
1471               (a)         In the event that the home warranty association is
1472      unable to fulfill its obligation under its contracts issued in
1473      this state for any reason, including insolvency, bankruptcy, or
1474      dissolution, the contractual liability insurer will pay losses
1475      and unearned premiums under such plans directly to persons

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          HB 989                                                                                                2024




1476      making claims under such contracts.
1477               (b)         The insurer issuing the policy shall assume full
1478      responsibility for the administration of claims in the event of
1479      the inability of the association to do so.
1480               (c)         The policy may not be canceled or not renewed by
1481      either the insurer or the association unless 60 days' written
1482      notice thereof has been given to the office by the insurer
1483      before the date of such cancellation or nonrenewal.
1484               (d)         The contractual liability insurance policy shall
1485      insure all home warranty contracts that were issued while the
1486      policy was in effect whether or not the premium has been
1487      remitted to the insurer.
1488               (5)         An association licensed under this part is not
1489      required to establish an unearned premium reserve or maintain
1490      contractual liability insurance and may allow its premiums to
1491      exceed the ratio to net assets limitation of this section if the
1492      association complies with the following:
1493               (a)         The association or, if the association is a direct or
1494      indirect wholly owned subsidiary of a parent corporation, its
1495      parent corporation has, and maintains at all times, a minimum
1496      net worth of at least $100 million and provides the office with
1497      the following:
1498               1.      A copy of the association's annual audited financial
1499      statements or the audited consolidated financial statements of
1500      the association's parent corporation, prepared by an independent

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          HB 989                                                                                                2024




1501      certified public accountant in accordance with generally
1502      accepted accounting principles, which clearly demonstrate the
1503      net worth of the association or its parent corporation to be
1504      $100 million, and a quarterly written certification to the
1505      office that the association or its parent corporation continues
1506      to maintain the net worth required under this paragraph.
1507               2.      The association's or its parent corporation's Form 10-
1508      K, Form 10-Q, or Form 20-F as filed with the United States
1509      Securities and Exchange Commission or such other documents
1510      required to be filed with a recognized stock exchange, which
1511      shall be provided on a quarterly and annual basis within 10 days
1512      after the last date each such report must be filed with the
1513      Securities and Exchange Commission, the National Association of
1514      Security Dealers Automated Quotation system, or other recognized
1515      stock exchange.
1516
1517      Failure to timely file the documents required under this
1518      paragraph may, at the discretion of the office, subject the
1519      association to suspension or revocation of its license under
1520      this part.
1521               (b)         If the net worth of a parent corporation is used to
1522      satisfy the net worth provisions of paragraph (a), the following
1523      provisions must be met:
1524               1.      The parent corporation must guarantee all service
1525      warranty obligations of the association, wherever written, on a

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          HB 989                                                                                                2024




1526      form approved in advance by the office. A cancellation,
1527      termination, or modification of the guarantee does not become
1528      effective unless the parent corporation provides the office
1529      written notice at least 90 days before the effective date of the
1530      cancellation, termination, or modification and the office
1531      approves the request in writing. Before the effective date of
1532      the cancellation, termination, or modification of the guarantee,
1533      the association must demonstrate to the satisfaction of the
1534      office compliance with all applicable provisions of this part,
1535      including whether the association will meet the requirements of
1536      this section by the purchase of contractual liability insurance,
1537      establishing required reserves, or other method allowed under
1538      this section. If the association or parent corporation does not
1539      demonstrate to the satisfaction of the office compliance with
1540      all applicable provisions of this part, the association or
1541      parent association shall immediately cease writing new and
1542      renewal business upon the effective date of the cancellation,
1543      termination, or modification.
1544               2.      The association must maintain at all times net assets
1545      of at least $750,000.
1546               Section 32.          Section 634.317, Florida Statutes, is amended
1547      to read:
1548               634.317      License and appointment required.—No person may
1549      solicit, negotiate, or effectuate home warranty contracts for
1550      remuneration in this state unless such person is licensed and

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          HB 989                                                                                                2024




1551      appointed as a sales representative. A licensed and appointed
1552      sales representative shall be directly responsible and
1553      accountable for all acts of the licensee's employees. An agent
1554      or employee of a municipal or county government is exempt from
1555      these licensing and appointment requirements.
1556               Section 33.            Subsection (9) of section 648.25, Florida
1557      Statutes, is renumbered as subsection (10), and a new subsection
1558      (9) and subsection (11) are added to that section to read:
1559               648.25        Definitions.—As used in this chapter, the term:
1560               (9)         "Referring bail bond agent" is the limited surety
1561      agent who is appointed with the surety company issuing the
1562      transfer bond that is to be posted in a county where the
1563      referring limited surety agent is not registered. The referring
1564      bail bond agent is the appointed agent held liable for the
1565      transfer bond, along with the issuing surety company.
1566               (11)        "Transfer bond" means the appearance bond and power
1567      of attorney form posted by a limited surety agent who is
1568      registered in the county where the defendant is being held in
1569      custody, and who is appointed to represent the same surety
1570      company issuing the appearance bond as the referring bail bond
1571      agent.
1572               Section 34.            Subsection (3) of section 648.26, Florida
1573      Statutes, is amended to read:
1574               648.26        Department of Financial Services; administration.—
1575               (3)         The papers, documents, reports, or any other

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          HB 989                                                                                                2024




1576      investigatory records of the department are confidential and
1577      exempt from s. 119.07(1) until such investigation is completed
1578      or ceases to be active, unless the department or office files a
1579      formal administrative complaint, emergency order, or consent
1580      order against the individual or entity. For the purpose of this
1581      section, an investigation is considered active while the
1582      investigation is being conducted by the department with a
1583      reasonable, good faith belief that it may lead to the filing of
1584      administrative, civil, or criminal proceedings. An investigation
1585      does not cease to be active if the department is proceeding with
1586      reasonable dispatch and there is good faith belief that action
1587      may be initiated by the department or other administrative or
1588      law enforcement agency. This subsection does not prevent the
1589      department or office from disclosing the content of a complaint
1590      or such information as it deems necessary to conduct the
1591      investigation, to update the complainant as to the status and
1592      outcome of the complaint, to review the details of the
1593      investigation with the subject or the subject's representative,
1594      or to share such information with any law enforcement agency or
1595      other regulatory body.
1596               Section 35.          Paragraph (a) of subsection (1) of section
1597      648.30, Florida Statutes, is amended to read:
1598               648.30      Licensure and appointment required; prohibited
1599      acts; penalties.—
1600               (1)(a)      A person or entity may not act in the capacity of a

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          HB 989                                                                                                2024




1601      bail bond agent or bail bond agency or perform any of the
1602      functions, duties, or powers prescribed for bail bond agents or
1603      bail bond agencies under this chapter unless that person or
1604      entity is qualified, licensed, and appointed as provided in this
1605      chapter and employed by a bail bond agency.
1606               Section 36.            Subsection (1) of section 648.355, Florida
1607      Statutes, is amended to read:
1608               648.355        Limited surety agents and professional bail bond
1609      agents; qualifications.—
1610               (1)         The applicant shall furnish, with the application for
1611      license, a complete set of the applicant's fingerprints in
1612      accordance with s. 626.171(4) and a recent credential-sized,
1613      fullface photograph of the applicant. The department may not
1614      issue a license under this section until the department has
1615      received a report from the Department of Law Enforcement and the
1616      Federal Bureau of Investigation relative to the existence or
1617      nonexistence of a criminal history report based on the
1618      applicant's fingerprints.
1619               Section 37.            Subsection (3) of section 648.43, Flo rida
1620      Statutes, is amended to read:
1621               648.43        Power of attorney; approval by office; filing of
1622      copies; notification of transfer bond.—
1623               (3)         Every bail bond agent who executes or countersigns a
1624      transfer bond shall indicate in writing on the bond the name ,
1625      and address, and license number of the referring bail bond

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          HB 989                                                                                                2024




1626      agent.
1627               Section 38.            Section 717.101, Florida Statutes, is amended
1628      to read:
1629               717.101        Definitions.—As used in this chapter, unless the
1630      context otherwise requires:
1631               (1)         "Aggregate" means the amounts reported for owners of
1632      unclaimed property of less than $50 or where there is no name
1633      for the individual or entity listed on the holder's records,
1634      regardless of the amount to be reported.
1635               (2)         "Apparent owner" means the person whose name appears
1636      on the records of the holder as the person entitled to property
1637      held, issued, or owing by the holder.
1638               (3)         "Audit" means an action or proceeding to examine and
1639      verify a person's records, books, accounts, and other documents
1640      to ascertain and determine compliance with this chapter.
1641               (4)         "Audit agent" means a person with whom the department
1642      enters into a contract with to conduct an audit or examination.
1643      The term includes an independent contractor of the person and
1644      each individual participating in the audit on behalf of the
1645      person or contractor.
1646               (5)(3)        "Banking organization" means any and all banks,
1647      trust companies, private bankers, savings banks, industrial
1648      banks, safe-deposit companies, savings and loan associations,
1649      credit unions, and investment companies in this state, organized
1650      under or subject to the laws of this state or of the United

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          HB 989                                                                                                2024




1651      States, including entities organized under 12 U.S.C. s. 611, but
1652      does not include federal reserve banks. The term also includes
1653      any corporation, business association, or other organization
1654      that:
1655               (a)         Is a wholly or partially owned subsidiary of any
1656      banking, banking corporation, or bank holding company that
1657      performs any or all of the functions of a banking organization;
1658      or
1659               (b)         Performs functions pursuant to the terms of a contract
1660      with any banking organization state or national bank,
1661      international banking entity or similar entity, trust company,
1662      savings bank, industrial savings bank, land bank, safe-deposit
1663      company, private bank, or any organization otherwise defined by
1664      law as a bank or banking organization.
1665               (6)(4)        "Business association" means any for-profit or
1666      nonprofit corporation other than a public corporation; joint
1667      stock company; investment company; unincorporated association or
1668      association of two or more individuals for business purposes,
1669      whether or not for profit; partnership; joint venture; limited
1670      liability company; sole proprietorship; business trust; trust
1671      company; land bank; safe-deposit company; safekeeping
1672      depository; financial organization; insurance company ; federally
1673      chartered entity; utility company; or other business entity,
1674      whether or not for profit corporation (other than a public
1675      corporation), joint stock company, investment company, business

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          HB 989                                                                                                2024




1676      trust, partnership, limited liability company, or associatio n of
1677      two or more individuals for business purposes, whether for
1678      profit or not for profit.
1679               (7)(5)        "Claimant" means the person on whose behalf a claim
1680      is filed.
1681               (8)         "Claimant's representative" means an attorney who is a
1682      member in good standing of The Florida Bar, a certified public
1683      accountant licensed in this state, or private investigator who
1684      is duly licensed to do business in the state, registered with
1685      the department, and authorized by the claimant to claim
1686      unclaimed property on the claimant's behalf. The term does not
1687      include a person acting in a representative capacity, such as a
1688      personal representative, guardian, trustee, or attorney, whose
1689      representation is not contingent upon the discovery or location
1690      of unclaimed property; provided, however, that any agreement
1691      entered into for the purpose of evading s. 717.135 is invalid
1692      and unenforceable.
1693               (9)(6)        "Credit balance" means an account balance in the
1694      customer's favor.
1695               (10)(7)        "Department" means the Department of Financial
1696      Services.
1697               (11)(8)        "Domicile" means the state of incorporation for a
1698      corporation; the state of filing for a business association,
1699      other than a corporation, whose formation or organization
1700      requires a filing with a state; the state of organization for a

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          HB 989                                                                                                  2024




1701      business association, other than a corporation, whose formation
1702      or organization does not require a filing with a state; the
1703      state of home office for a federally charted entity incorporated
1704      under the laws of a state, or, for an unincorporated business
1705      association, the state where the business association is
1706      organized.
1707               (12)(9)        "Due diligence" means the use of reasonable and
1708      prudent methods under particular circumstances to locate
1709      apparent owners of inactive accounts using the taxpayer
1710      identification number or social security number, if known, which
1711      may include, but are not limited to, using a nationwide
1712      database, cross-indexing with other records of the holder,
1713      mailing to the last known address unless the last known address
1714      is known to be inaccurate, providing written notice as described
1715      in this chapter by electronic mail if an apparent owner has
1716      elected such delivery, or engaging a licensed agency or company
1717      capable of conducting such search and providing updated
1718      addresses.
1719               (13)        "Electronic"           means relating to technology having
1720      electrical, digital, magnetic, wireless, optical,
1721      electromagnetic, or similar capabilities.
1722               (14)(10)          "Financial organization" means a state or federal
1723      savings association, savings and loan association, savings bank,
1724      industrial bank, bank, banking organization, trust company,
1725      international bank agency, cooperative bank, building and loan

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          HB 989                                                                                                 2024




1726      association, or credit union.
1727               (15)(11)           "Health care provider" means any state-licensed
1728      entity that provides and receives payment for health care
1729      services. These entities include, but are not limited to,
1730      hospitals, outpatient centers, physician practices, and skilled
1731      nursing facilities.
1732               (16)(12)           "Holder" means:
1733               (a)         A person, wherever organized or domiciled, who is in
1734      possession or control or has custody of property or the right s
1735      to property belonging to another; is indebted to another on an
1736      obligation; or is obligated to hold for the account of, or to
1737      deliver or pay to, the owner, property subject to this chapter;
1738      or:
1739               (a)         In possession of property belonging to another;
1740               (b)         A trustee in case of a trust; or
1741               (c)         Indebted to another on an obligation.
1742               (17)(13)           "Insurance company" means an association,
1743      corporation, or fraternal or mutual benefit organization,
1744      whether for profit or not for profit, which is engaged in
1745      providing insurance coverage.
1746               (18)(14)           "Intangible property" means an item of value that
1747      cannot be touched or physically held. The term includes, but is
1748      not limited to includes, by way of illustration and not
1749      limitation:
1750               (a)         Moneys, checks, virtual currency, drafts, deposits,

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          HB 989                                                                                                 2024




1751      interest, dividends, and income.
1752               (b)         Credit balances, customer overpayments, security
1753      deposits and other instruments as defined by chapter 679,
1754      refunds, unpaid wages, unused airline tickets, and unidentified
1755      remittances.
1756               (c)         Stocks, and other intangible ownership interests in
1757      business associations.
1758               (d)         Moneys deposited to redeem stocks, bonds, bearer
1759      bonds, original issue discount bonds, coupons, and other
1760      securities, or to make distributions.
1761               (e)         Amounts due and payable under the terms of insurance
1762      policies.
1763               (f)         Amounts distributable from a trust or custodial fund
1764      established under a plan to provide any health, welfare,
1765      pension, vacation, severance, retirement, death, stock purchase,
1766      profit sharing, employee savings, supplemental unemployment
1767      insurance, or similar benefit.
1768               (19)(15)           "Last known address" means a description of the
1769      location of the apparent owner sufficient for the purpose of the
1770      delivery of mail. For the purposes of identifying, reporting,
1771      and remitting property to the department which is presumed to be
1772      unclaimed, "last known address" includes any partial description
1773      of the location of the apparent owner sufficient to establish
1774      the apparent owner was a resident of this state at the time of
1775      last contact with the apparent owner or at the time the property

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          HB 989                                                                                                2024




1776      became due and payable.
1777               (20)(16)          "Lawful charges" means charges against dormant
1778      accounts that are authorized by statute for the purpose of
1779      offsetting the costs of maintaining the dormant account.
1780               (21)(17)          "Managed care payor" means a health care plan
1781      that has a defined system of selecting and limiting health care
1782      providers as evidenced by a managed care contract with the
1783      health care providers. These plans include, but are not limited
1784      to, managed care health insurance companies and health
1785      maintenance organizations.
1786               (22)(18)          "Owner" means a person, or the person's legal
1787      representative, entitled to receive or having a legal or
1788      equitable interest in or claim against property subject to this
1789      chapter; a depositor in the case of a deposit; a beneficiary in
1790      the case of a trust or a deposit in trust; or a payee in the
1791      case of a negotiable instrument or other intangible property a
1792      depositor in the case of a deposit, a beneficiary in the case of
1793      a trust or a deposit in trust, or a payee in the case of other
1794      intangible property, or a person having a legal or equitable
1795      interest in property subject to this chapter or his or her legal
1796      representative.
1797               (23)        "Person" means an individual; estate; business
1798      association; corporation; firm; association; joint adventure;
1799      partnership; government or governmental subdivision, agency, or
1800      instrumentality; or any other legal or commercial entity.

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          HB 989                                                                                                2024




1801               (24)(19)          "Public corporation" means a corporation created
1802      by the state, founded and owned in the public interest,
1803      supported by public funds, and governed by those deriving their
1804      power from the state.
1805               (25)        "Record" means information that is inscribed on a
1806      tangible medium or that is stored in an electronic or other
1807      medium and is retrievable in perceivable form.
1808               (26)(20)          "Reportable period" means the calendar year
1809      ending December 31 of each year.
1810               (27)(21)          "State," when applied to a part of the United
1811      States, includes any state, district, commonwealth, territory,
1812      insular possession, and any other area subject to the
1813      legislative authority of the United States.
1814               (28)(22)          "Trust instrument" means a trust instrument as
1815      defined in s. 736.0103.
1816               (23)        "Ultimate equitable owner" means a natural person
1817      who, directly or indirectly, owns or controls an owners hip
1818      interest in a corporation, a foreign corporation, an alien
1819      business organization, or any other form of business
1820      organization, regardless of whether such natural person owns or
1821      controls such ownership interest through one or more natural
1822      persons or one or more proxies, powers of attorney, nominees,
1823      corporations, associations, partnerships, trusts, joint stock
1824      companies, or other entities or devices, or any combination
1825      thereof.

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          HB 989                                                                                                2024




1826               (29)        "Unclaimed Property Purchase Agreement" means the
1827      form adopted by the department pursuant to s. 717.135 which must
1828      be used, without modification or amendment, by a claimant's
1829      representative to purchase unclaimed property from an owner.
1830               (30)        "Unclaimed Property Recovery Agreement" means the
1831      form adopted by the department pursuant to s. 717.135 which must
1832      be used, without modification or amendment, by a claimant's
1833      representative to obtain an owner's consent and authority to
1834      recover unclaimed property on the owner's behalf.
1835               (31)(24)          "United States" means any state, district,
1836      commonwealth, territory, insular possession, and any other area
1837      subject to the legislative authority of the United States of
1838      America.
1839               (32)(25)          "Utility" means a person who owns or operates,
1840      for public use, any plant, equipment, property, franchise, or
1841      license for the transmission of communications or the
1842      production, storage, transmission, sale, delivery, or furnishing
1843      of electricity, water, steam, or gas.
1844               (33)(a)        "Virtual currency" means digital units of exchange
1845      that:
1846               1.      Have a centralized repository or administrator;
1847               2.      Are decentralized and have no centralized repository or
1848      administrator; or
1849               3.      May be created or obtained by computing or
1850      manufacturing effort.

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          HB 989                                                                                                2024




1851               (b)         The term does not include any of the following:
1852               1.      Digital units that:
1853               a.      Are used solely within online gaming platforms;
1854               b.      Have no market or application outside of the online
1855      gaming platforms in sub-subparagraph a.;
1856               c.      Cannot be converted into, or redeemed for, fiat
1857      currency or virtual currency; and
1858               d.      Can or cannot be redeemed for real-world goods,
1859      services, discounts, or purchases.
1860               2.      Digital units that can be redeemed for:
1861               a.      Real-world goods, services, discounts, or purchases as
1862      part of a customer affinity or rewards program with the issuer
1863      or other designated merchants; or
1864               b.      Digital units in another customer affinity or rewards
1865      program, but cannot be converted into, or redeemed for, fiat
1866      currency or virtual currency.
1867               3.      Digital units used as part of prepaid cards.
1868               Section 39.            Subsections (3) and (4) are added to section
1869      717.102, Florida Statutes, to read:
1870               717.102        Property presumed unclaimed; general rule. —
1871               (3)         A presumption that property is unclaimed is rebutted
1872      by an apparent owner's expression of interest in the property.
1873      An owner's expression of interest in property includes:
1874               (a)         A record communicated by the apparent owner to the
1875      holder or agent of the holder concerning the property or the

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          HB 989                                                                                                2024




1876      account in which the property is held;
1877               (b)         An oral communication by the apparent owner to the
1878      holder or agent of the holder concerning the property or the
1879      account in which the property is held, if the holder or its
1880      agent contemporaneously makes and preserves a record of the fact
1881      of the apparent owner's communication;
1882               (c)         Presentment of a check or other instrument of payment
1883      of a dividend, interest payment, or other distribution, with
1884      respect to an account, underlying security, or interest in a
1885      business association;
1886               (d)         Activity directed by an apparent owner in the account
1887      in which the property is held, including accessing the account
1888      or information concerning the account, or a direction by the
1889      apparent owner to increase, decrease, or otherwise change the
1890      amount or type of property held in the account;
1891               (e)         A deposit into or withdrawal from an account at a
1892      financial organization, excluding an automatic deposit or
1893      withdrawal previously authorized by the apparent owner or an
1894      automatic reinvestment of dividends or interest, which does not
1895      constitute an expression of interest; or
1896               (f)         Any other action by the apparent owner which
1897      reasonably demonstrates to the holder that the apparent owner
1898      knows that the property exists.
1899               (4)         A deceased owner is incapable of expressing an
1900      interest in property.

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          HB 989                                                                                                 2024




1901               Section 40.             Subsection (5) of section 717.106, Florida
1902      Statutes, is amended to read:
1903               717.106        Bank deposits and funds in financial
1904      organizations.—
1905               (5)         If the documents establishing a deposit described in
1906      subsection (1) state the address of a beneficiary of the
1907      deposit, and the account has a value of at least $50, notice
1908      shall be given to the beneficiary as provided for notice to the
1909      apparent owner under s. 717.117(6) s. 717.117(4). This
1910      subsection shall apply to accounts opened on or after October 1,
1911      1990.
1912               Section 41.             Section 717.1065, Florida Statutes, is crea ted
1913      to read:
1914               717.1065           Virtual currency.—
1915               (1)         Any virtual currency held or owing by a banking
1916      organization, corporation, custodian, exchange, or other entity
1917      engaged in virtual currency business activity is presumed
1918      unclaimed unless the owner, within 5 years, has communicated in
1919      writing with the banking organization, corporation, custodian,
1920      exchange, or other entity engaged in virtual currency business
1921      activity concerning the virtual currency or otherwise indicated
1922      an interest as evidenced by a memorandum or other record on file
1923      with the banking organization, corporation, custodian, exchange,
1924      or other entity engaged in virtual currency business activity.
1925               (2)         A holder may not deduct from the amount of any

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          HB 989                                                                                                2024




1926      instrument subject to this section any charges imposed by reason
1927      of the failure to present the instrument for encashment unless
1928      there is a valid and enforceable written contract between the
1929      holder and the owner of the instrument pursuant to which the
1930      holder may impose those charges and does not regularly reverse
1931      or otherwise cancel those charges with respect to the
1932      instrument.
1933               Section 42.           Paragraph (a) of subsection (1) of section
1934      717.1101, Florida Statutes, is amended to read:
1935               717.1101         Unclaimed equity and debt of business
1936      associations.—
1937               (1)(a)      Stock or other equity interest in a business
1938      association is presumed unclaimed on the date of 3 years after
1939      the earliest of the following:
1940               1.      Three years after The date of the most recent of any
1941      owner-generated activity or communication related to the
1942      account, as recorded and maintained in the holder's database and
1943      records systems sufficient enough to demonstrate the owners
1944      continued awareness or interest in the property dividend, stock
1945      split, or other distribution unclaimed by the apparent owner ;
1946               2.      Three years after the date of the death of the owner,
1947      as evidenced by: The date of a statement of account or other
1948      notification or communication that was returned as
1949      undeliverable; or
1950               a.      Notice to the holder of the owner's death by an

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          HB 989                                                                                                2024




1951      administrator, beneficiary, relative, or trustee, or by a
1952      personal representative or other legal representative of the
1953      owner's estate;
1954               b.      Receipt by the holder of a copy of the death
1955      certificate of the owner;
1956               c.      Confirmation by the holder of the owner's death though
1957      other means; or
1958               d.      Other evidence from which the holder may reasonably
1959      conclude that the owner is deceased; or
1960               3.      One year after the date on which the holder receives
1961      notice under subparagraph 2. if the notice is received 2 years
1962      or less after the owner's death and the holder lacked knowledge
1963      of the owner's death during that period of 2 years or less The
1964      date the holder discontinued mailings, notifications, or
1965      communications to the apparent owner.
1966               Section 43.            Subsection (1) of section 717.112, Florida
1967      Statutes, is amended to read:
1968               717.112        Property held by agents and fiduciaries.—
1969               (1)         Except as provided in ss. 717.1125 and 733.816, All
1970      intangible property and any income or increment thereon held in
1971      a fiduciary capacity for the benefit of another perso n,
1972      including property held by an attorney in fact or an agent,
1973      except as provided in ss. 717.1125 and 733.816, is presumed
1974      unclaimed unless the owner has within 5 years after it has
1975      become payable or distributable increased or decreased the

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          HB 989                                                                                                2024




1976      principal, accepted payment of principal or income, communicated
1977      in writing concerning the property, or otherwise indicated an
1978      interest as evidenced by a memorandum or other record on file
1979      with the fiduciary.
1980               Section 44.            Section 717.117, Florida Statutes, is amended
1981      to read:
1982               717.117        Report of unclaimed property.—
1983               (1)         Every person holding funds or other property, tangible
1984      or intangible, presumed unclaimed and subject to custody as
1985      unclaimed property under this chapter shall report to the
1986      department on such forms as the department may prescribe by
1987      rule. In lieu of forms, a report identifying 25 or more
1988      different apparent owners must be submitted by the holder via
1989      electronic medium as the department may prescribe by rule. The
1990      report must include:
1991               (a)         Except for traveler's checks and money orders, The
1992      name, social security number or taxpayer identification number,
1993      and date of birth, if known, and last known address, if any, of
1994      each person appearing from the records of the holder to be the
1995      owner of any property which is presumed unclaimed and which has
1996      a value of $10 $50 or more.
1997               (b)         For unclaimed funds that which have a value of $10 $50
1998      or more held or owing under any life or endowment insurance
1999      policy or annuity contract, the identifying information provided
2000      in paragraph (a) for both full name, taxpayer identification

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          HB 989                                                                                                2024




2001      number or social security number, date of birth, if known, and
2002      last known address of the insured or annuitant and of the
2003      beneficiary according to records of the insurance company
2004      holding or owing the funds.
2005               (c)         For all tangible property held in a safe-deposit box
2006      or other safekeeping repository, a description of the property
2007      and the place where the property is held and may be inspected by
2008      the department, and any amounts owing to the holder. Contents of
2009      a safe-deposit box or other safekeeping repository which consist
2010      of documents or writings of a private nature and which have
2011      little or no apparent value shall not be presumed unclaimed.
2012               (d)         The nature or type of property, any accounting or and
2013      identifying number associated with the property, a if any, or
2014      description of the property, and the amount appearing from the
2015      records to be due. Items of value under $10 $50 each may be
2016      reported in the aggregate.
2017               (e)         The date the property became payable, demandable, or
2018      returnable, and the date of the last transaction with the
2019      apparent owner with respect to the property.
2020               (f)         Any other information the department may prescribe by
2021      rule as necessary for the administration of this chapter.
2022               (2)         If the total value of all presumed unclaimed property,
2023      whether tangible or intangible, held by a person is less than
2024      $10, a zero balance report may be filed for that reporting
2025      period.

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          HB 989                                                                                                2024




2026               (f)         Any person or business association or public
2027      corporation holding funds presumed unclaimed and having a total
2028      value of $10 or less may file a zero balance report for that
2029      reporting period. The balance brought forward to the new
2030      reporting period is zero.
2031               (g)         Such other information as the department may prescribe
2032      by rule as necessary for the administration of this chapter.
2033               (3)(h)        Credit balances, customer overpayments, security
2034      deposits, and refunds having a value of less than $10 shall not
2035      be presumed unclaimed.
2036               (4)(2)        If the holder of property presumed unclaimed and
2037      subject to custody as unclaimed property is a successor holder
2038      or if the holder has changed the holder's name while in
2039      possession of the property, the holder shall file with the
2040      holder's report all known names and addresses of each prior
2041      holder of the property. Compliance with this subsection means
2042      the holder exercises reasonable and prudent efforts to determine
2043      the names of all prior holders.
2044               (5)(3)        The report must be filed before May 1 of each year.
2045      The report shall apply to the preceding calendar year. On
2046      written request by any person required to file a report, and
2047      upon a showing of good cause, the department may extend the
2048      reporting date. The department may impose and collect a penalty
2049      of $10 per day up to a maximum of $500 for the failure to timely
2050      report, if an extension was not provided or if the holder of the

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          HB 989                                                                                                2024




2051      property failed the failure to include in a report information
2052      required by this chapter which was in the holder's possession at
2053      the time of reporting. The penalty shall be remitted to the
2054      department within 30 days after the date of the notification to
2055      the holder that the penalty is due and owing. As necessary for
2056      proper administration of this chapter, the department may waive
2057      any penalty due with appropriate justification. On written
2058      request by any person required to file a report and upon a
2059      showing of good cause, the department may postpone the reporting
2060      date. The department must provide information contained in a
2061      report filed with the department to any person requesting a copy
2062      of the report or information contained in a report, to the
2063      extent the information requested is not confidential, within 45
2064      days after the department determines that the report has been
2065      processed and added to the unclaimed property database
2066      subsequent to a determination that the report is accurate and
2067      acceptable and that the reported property is the same as the
2068      remitted property.
2069               (6)(4)      Holders of inactive accounts having a value of $50
2070      or more shall use due diligence to locate and notify apparent
2071      owners that the entity is holding unclaimed property available
2072      for them to recover. Not more than 120 days and not less than 60
2073      days prior to filing the report required by this section, the
2074      holder in possession of property presumed unclaimed and subject
2075      to custody as unclaimed property under this chapter shall send

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          HB 989                                                                                                2024




2076      written notice by first-class United States mail to the apparent
2077      owner at the apparent owner's last known address from the
2078      holder's records or from other available sources, or via
2079      electronic mail if the apparent owner has elected thi s method of
2080      delivery, informing the apparent owner that the holder is in
2081      possession of property subject to this chapter, if the holder
2082      has in its records a mailing or electronic an address for the
2083      apparent owner which the holder's records do not disclose to be
2084      inaccurate. These two means of contact are not mutually
2085      exclusive; if the mailing address is determined to be
2086      inaccurate, electronic mail may be used if so elected by the
2087      apparent owner.
2088               (7)         The written notice to the apparent owner required
2089      under this section must:
2090               (a)         Contain a heading that reads substantially as follows:
2091      "Notice. The State of Florida requires us to notify you that
2092      your property may be transferred to the custody of the Florida
2093      Department of Financial Services if you do not contact us before
2094      (insert date that is 30 days after the date of notice)."
2095               (b)         Identify the type, nature, and, except for property
2096      that does not have a fixed value, value of the property that is
2097      the subject of the notice.
2098               (c)         State that the property will be turned over to the
2099      custody of the department if no response is received within 30
2100      days after the date of the notice.

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          HB 989                                                                                                2024




2101               (d)         State that any property that is not legal tender of
2102      the United States may be sold or liquidated by the department.
2103               (e)         State that after the property is turned over to the
2104      department, an apparent owner seeking return of the property may
2105      file a claim with the department.
2106               (f)         State that the property is currently with a holder and
2107      provide instructions that the apparent owner must follow to
2108      prevent the holder from reporting and paying for the property or
2109      from delivering the property to the department.
2110               (8)(5)        Any holder of intangible property may file with the
2111      department a petition for determination that the property is
2112      unclaimed requesting the department to accept custody of the
2113      property. The petition shall state any special circumstances
2114      that exist, contain the information required by subsection (4)
2115      (2), and show that a diligent search has been made to locate the
2116      owner. If the department finds that the proof of diligent search
2117      is satisfactory, it shall give notice as provided in s. 717.118
2118      and accept custody of the property.
2119               (9)(6)        Upon written request by any entity or person
2120      required to file a report, stating such entity's or person's
2121      justification for such action, the department may place that
2122      entity or person in an inactive status as an unclaimed property
2123      "holder."
2124               (10)(7)(a)         This section does not apply to the unclaimed
2125      patronage refunds as provided for by contract or through bylaw

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          HB 989                                                                                                2024




2126      provisions of entities organized under chapter 425 or that are
2127      exempt from ad valorem taxation pursuant to s. 196.2002.
2128               (b)         This section does not apply to intangible property
2129      held, issued, or owing by a business association subject to the
2130      jurisdiction of the United States Surface Transportation Board
2131      or its successor federal agency if the apparent owner of such
2132      intangible property is a business association. The holder of
2133      such property does not have any obligation to report, to pay, or
2134      to deliver such property to the department.
2135               (c)         This section does not apply to credit balances,
2136      overpayments, refunds, or outstanding checks owed by a health
2137      care provider to a managed care payor with whom the health care
2138      provider has a managed care contract, provided that the credit
2139      balances, overpayments, refunds, or outstanding checks become
2140      due and owing pursuant to the managed care contract.
2141               (11)(8)(a)         As used in this subsection, the term "property
2142      identifier" means the descriptor used by the holder to identify
2143      the unclaimed property.
2144               (b)         Social security numbers and property identifiers
2145      contained in reports required under this section, held by the
2146      department, are confidential and exempt from s. 119.07(1) and s.
2147      24(a), Art. I of the State Constitution.
2148               (c)         This exemption applies to social security numbers and
2149      property identifiers held by the department before, on, or after
2150      the effective date of this exemption.

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          HB 989                                                                                                2024




2151               Section 45.            Subsections (4), (5), and (6) of section
2152      717.119, Florida Statutes, are renumbered as subsec tions (5),
2153      (6), and (7), respectively, and a new subsection (4) and
2154      subsection (8) are added to that section, to read:
2155               717.119        Payment or delivery of unclaimed property. —
2156               (4)         All virtual currency reported under this chapter on
2157      the annual report filing required in s. 717.117 shall be
2158      remitted to the department with the report. The holder shall
2159      liquidate the virtual currency and remit the proceeds to the
2160      department. The liquidation must occur within 30 before the
2161      filing of the report. Upon delivery of the virtual currency
2162      proceeds to the department, the holder is relieved of all
2163      liability of every kind in accordance with the provisions of s.
2164      717.1201 to every person for any losses or damages resulting to
2165      the person by the delivery to the department of the virtual
2166      currency proceeds.
2167               (8)         A holder may not assign or otherwise transfer its
2168      obligation to report, pay, or deliver property or to comply with
2169      the provisions of this chapter, other than to a parent,
2170      subsidiary, or affiliate of the holder.
2171               (a)         Unless otherwise agreed to by the parties to a
2172      transaction, the holder's successor by merger or consolidation,
2173      or any person or entity that acquires all or substantially all
2174      of the holder's capital stock or assets, is responsible for
2175      fulfilling the holder's obligation to report, pay, or deliver

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          HB 989                                                                                                 2024




2176      property or to comply with the duties of this chapter regarding
2177      the transfer to it of property owed to and being held for an
2178      owner resulting from the merger, consolidation, or acquisition.
2179               (b)         This subsection does not prohibit a holder from
2180      contracting with a third party for the reporting of unclaimed
2181      property, but the holder remains responsible to the department
2182      for the complete, accurate, and timely reporting of the
2183      property.
2184               Section 46.             Section 717.1201, Florida Statutes, is amended
2185      to read:
2186               717.1201           Custody by state; holder relieved from liability;
2187      reimbursement of holder paying claim; reclaiming for owner;
2188      defense of holder; payment of safe-deposit box or repository
2189      charges.—
2190               (1)         Upon the good faith payment or delivery of property to
2191      the department, the state assumes custody and responsibility for
2192      the safekeeping of property. Any person who pays or delivers
2193      property to the department in good faith is relieved of all
2194      liability to the extent of the value of the property paid or
2195      delivered for any claim then existing or which thereafter may
2196      arise or be made in respect to the property.
2197               (a)         A holder's substantial compliance with s. 717.117(4)
2198      and good faith payment or delivery of property to the department
2199      terminates any legal relationship between the holder and the
2200      owner with respect to the property reported and releases and

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          HB 989                                                                                                2024




2201      discharges the holder from any and all liability to the owner,
2202      the owner's heirs, personal representatives, successors, or
2203      assigns by reason of such payment or delivery, regardless of
2204      whether such property is in fact and in law abandoned property,
2205      and such delivery and payment may be plead as a bar to recovery
2206      and are a conclusive defense in any suit or action brought by
2207      the owner, the owner's heirs, personal representatives,
2208      successors, and assigns or any claimant against the holder by
2209      reason of such delivery or payment.
2210               (b)         If the holder pays or delivers property to the
2211      department in good faith and thereafter any other person claims
2212      the property from the holder paying or delivering, or another
2213      state claims the money or property under that state's laws
2214      relating to escheat or abandoned or unclaimed property, the
2215      department, upon written notice of the claim, shall defend the
2216      holder against the claim and indemnify the holder against any
2217      liability on the claim, except that a holder may not be
2218      indemnified against penalties imposed by another state.
2219               (2)         For the purposes of this section, a payment or
2220      delivery of property is made in good faith if:
2221               (a)         The payment or delivery was made in conjunction with
2222      an accurate and acceptable report.
2223               (b)         The payment or delivery was made in a reasonable
2224      attempt to comply with this chapter.
2225               (c)         The holder had a reasonable basis for believing, based

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          HB 989                                                                                                2024




2226      on the facts then known, that the property was unclaimed and
2227      subject to this chapter.
2228               (d)         There is no showing that the records pursuant to which
2229      the delivery was made did not meet reasonable commercial
2230      standards of practice in the industry.
2231               (3)(2)        Any holder who has paid money to the department
2232      pursuant to this chapter may make payment to any person
2233      appearing to be entitled to payment and, upon filing proof that
2234      the payee is entitled thereto, the department shall forthwith
2235      repay the holder without deduction of any fee or other charges.
2236      If repayment is sought for a payment made on a negotiable
2237      instrument, including a traveler's check or money order, the
2238      holder must be repaid under this subsection upon filing proof
2239      that the instrument was duly presented and that the payee is
2240      entitled to payment. The holder shall be repaid for payment made
2241      under this subsection even if the payment was made to a person
2242      whose claim was barred under s. 717.129(1).
2243               (4)(3)        Any holder who has delivered property, including a
2244      certificate of any interest in a business association, other
2245      than money to the department pursuant to this chapter may
2246      reclaim the property if still in the possession of the
2247      department, without payment of any fee or other charges, upon
2248      filing proof that the owner has claimed the property from the
2249      holder.
2250               (5)(4)        The department may accept an affidavit of the

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          HB 989                                                                                                2024




2251      holder stating the facts that entitle the holder to recover
2252      money and property under this section as sufficient proof.
2253               (5)         If the holder pays or delivers property to the
2254      department in good faith and thereafter any other person claims
2255      the property from the holder paying or delivering, or another
2256      state claims the money or property under that state's laws
2257      relating to escheat or abandoned or unclaimed property, the
2258      department, upon written notice of the claim, shall defend the
2259      holder against the claim and indemnify the holder against any
2260      liability on the claim.
2261               (6)         For the purposes of this section, "good faith" means
2262      that:
2263               (a)         Payment or delivery was made in a reasonable attempt
2264      to comply with this chapter.
2265               (b)         The person delivering the property was not a fiduciary
2266      then in breach of trust in respect to the property and had a
2267      reasonable basis for believing, based on the facts then known to
2268      that person, that the property was unclaimed for the purposes of
2269      this chapter.
2270               (c)         There is no showing that the records pursuant to which
2271      the delivery was made did not meet reasonable commercial
2272      standards of practice in the industry.
2273               (6)(7)        Property removed from a safe-deposit box or other
2274      safekeeping repository is received by the department subject to
2275      the holder's right under this subsection to be reimbursed for

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          HB 989                                                                                                2024




2276      the actual cost of the opening and to any valid lien or contract
2277      providing for the holder to be reimbursed for unpaid rent or
2278      storage charges. The department shall make the reimbursement to
2279      the holder out of the proceeds remaining after the deduction of
2280      the department's selling cost.
2281               (7)         If it appears to the satisfaction of the department
2282      that, because of some mistake of fact, error in calculation, or
2283      erroneous interpretation of a statute, a person has paid or
2284      delivered to the department pursuant to any provision of this
2285      chapter any money or other property not required by this chap ter
2286      to be so paid or delivered, the department may, within 5 years
2287      after such erroneous payment or delivery, refund or redeliver
2288      such money or other property to the person, provided that such
2289      money or property has not been paid or delivered to a claimant
2290      or otherwise disposed of in accordance with this chapter.
2291               Section 47.            Subsection (1) of section 717.123, Florida
2292      Statutes, is amended to read:
2293               717.123        Deposit of funds.—
2294               (1)         All funds received under this chapter, including the
2295      proceeds from the sale of unclaimed property under s. 717.122,
2296      shall forthwith be deposited by the department in the Unclaimed
2297      Property Trust Fund. The department shall retain, from funds
2298      received under this chapter, an amount not exceeding $65 $15
2299      million from which the department shall make prompt payment of
2300      claims allowed by the department and shall pay the costs

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          HB 989                                                                                                 2024




2301      incurred by the department in administering and enforcing this
2302      chapter. All remaining funds received by the department under
2303      this chapter shall be deposited by the department into the State
2304      School Fund.
2305               Section 48.             Section 717.1242, Florida Statutes, is amended
2306      to read:
2307               717.1242           Restatement of jurisdiction of the circuit court
2308      sitting in probate and the department.—
2309               (1)         It is and has been the intent of the Legislature that,
2310      pursuant to s. 26.012(2)(b), circuit courts have jurisdiction of
2311      proceedings relating to the settlement of the estates of
2312      decedents and other jurisdiction usually pertaining to courts of
2313      probate. It is and has been the intent of the Legislature that,
2314      pursuant to this chapter s. 717.124, the department determines
2315      the merits of claims and entitlements to for property paid or
2316      delivered to the department under this chapter. Consistent with
2317      this legislative intent, any estate or beneficiary, devisee,
2318      heir, personal representative, or other interested person, as
2319      those terms are defined in s. 731.201, of an estate seeking to
2320      obtain property paid or delivered to the department under this
2321      chapter must file a claim with the department as provided in s.
2322      717.124.
2323               (2)         If a beneficiary, devisee, heir, personal
2324      representative, or other interested person, as those terms are
2325      defined in s. 731.201, of an estate seeks administration of the

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          HB 989                                                                                                 2024




2326      estate, of which unclaimed property makes up 50 percent or more
2327      of the assets, the department shall be considered an interested
2328      party and provided with notice of any such proceeding as
2329      provided in the Florida Probate Code and the Florida Probate
2330      Rules.
2331               (3)(2)        If a beneficiary, devisee, heir, personal
2332      representative, or other interested person, as those terms are
2333      defined in s. 731.201, of an any estate or heir of an estate
2334      seeks or obtains an order from a circuit court sitting in
2335      probate directing the department to pay or deliver unclaimed
2336      property to any person property paid or delivered to the
2337      department under this chapter, and the notice required in
2338      subsection (2) was not provided or administration of the estate
2339      was obtained by fraud or mistake of fact, the party seeking the
2340      order estate or heir shall be ordered to pay the department's
2341      department reasonable costs and attorney attorney's fees in any
2342      proceeding brought by the department to oppose, appeal, or
2343      collaterally attack the order if the department is the
2344      prevailing party in any such proceeding.
2345               Section 49.             Subsection (4) of section 717.1243, Florida
2346      Statutes, is amended to read:
2347               717.1243           Small estate accounts.—
2348               (4)         This section only applies only if all of the unclaimed
2349      property held by the department on behalf of the owner has an
2350      aggregate value of $20,000 $10,000 or less and no probate

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          HB 989                                                                                                 2024




2351      proceeding is pending.
2352               Section 50.             Section 717.1245, Florida Statutes, is amended
2353      to read:
2354               717.1245           Garnishment of unclaimed property.—
2355               (1)         In addition to the fees, costs, and compensation
2356      specified in ss. 77.17 and 77.28, if any person files a petition
2357      for writ of garnishment seeking to obtain property paid or
2358      delivered to the department under this chapter, the plaintiff
2359      petitioner shall be ordered to pay the department reasonable
2360      costs and attorney attorney's fees if in any proceeding brought
2361      by the department opposes to oppose, appeals appeal, or
2362      collaterally attacks attack the petition or writ and if the
2363      department is the prevailing party in any such proceeding.
2364               (2)         If a final judgment on the writ is issued in the
2365      plaintiff's favor, the plaintiff must still file a claim with
2366      the department as provided in s. 717.124.
2367               Section 51.             Subsection (2) of section 717.129, Florida
2368      Statutes, is amended to read:
2369               717.129        Periods of limitation.—
2370               (2)         The department may not commence an No action or
2371      proceeding to enforce this chapter with respect to the
2372      reporting, payment, or delivery of property or any other duty of
2373      a holder under this chapter may be commenced by the department
2374      with respect to any duty of a holder under this chapt er more
2375      than 10 years after the duty arose. The period of limitation

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          HB 989                                                                                                 2024




2376      established under this subsection is tolled by the earlier of
2377      the department's or audit agent's delivery of a notice that a
2378      holder is subject to an audit or examination under s. 717.1301
2379      or the holder's written election to enter into an unclaimed
2380      property voluntary disclosure agreement.
2381               Section 52.             Section 717.1301, Florida Statutes, is amended
2382      to read:
2383               717.1301           Investigations; examinations; subpoenas. —
2384               (1)         To carry out the chapter's purpose of protecting the
2385      interest of missing owners through the safeguarding of their
2386      property and to administer and enforce this chapter, the
2387      department may:
2388               (a)         Investigate, examine, inspect, request, or otherwise
2389      gather information or evidence on, claim documents from a
2390      claimant or a claimant's representative during its review of a
2391      claim.
2392               (b)         Audit the records of a person or the records in the
2393      possession of an agent, representative, subsidiary, or affiliate
2394      of the person subject to this chapter to determine whether the
2395      person complied with this chapter. Such records may include
2396      information to verify the completeness or accuracy of the
2397      records provided, even if such records may not identify property
2398      reportable to the department.
2399               (c)         Take testimony of a person, including the person's
2400      employee, agent, representative, subsidiary, or affiliate, to

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          HB 989                                                                                                2024




2401      determine whether the person complied with this chapter.
2402               (d)         Issue an administrative subpoena to require that the
2403      records specified in paragraph (b) be made available for
2404      examination or audit and that the testimony specified in
2405      paragraph (c) be provided.
2406               (e)         Bring an action in a court of competent jurisdiction
2407      seeking enforcement of an administrative subpoena issued under
2408      this section, which the court shall consider under procedures
2409      that will lead to an expeditious resolution of the action.
2410               (f)         Bring an administrative action or an action in a court
2411      of competent jurisdiction to enforce this chapter.
2412               (2)         If a person is subject to reporting property under
2413      this chapter, the department may require the person to file a
2414      verified report in a form prescribed by the department. The
2415      verified report must:
2416               (a)         State whether the person is holding property
2417      reportable under this chapter;
2418               (b)         Describe the property not previously reported, the
2419      property about which the department has inquired, or the
2420      property that is in dispute as to whether it is reportable under
2421      this chapter; and
2422               (c)         State the amount or value of the property.
2423               (3)         The department may authorize a compliance review of a
2424      report for a specified reporting year. The review must be
2425      limited to the contents of the report filed, as required by s.

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          HB 989                                                                                                2024




2426      717.117 and subsection (2), and all supporting documents related
2427      to the reports. If the review results in a finding of a
2428      deficiency in unclaimed property due and payable to the
2429      department, the department shall notify the holder in writing of
2430      the amount of deficiency within 1 year after the authorization
2431      of the compliance review. If the holder fails to pay the
2432      deficiency within 90 days, the department may seek to enforce
2433      the assessment under subsection (1). The department is not
2434      required to conduct a review under this section before
2435      initiating an audit.
2436               (4)         Notwithstanding any other provision of law, in a
2437      contract providing for the location or collection of unclaimed
2438      property, the department may authorize the contractor to deduct
2439      its fees and expenses for services provided under the contract
2440      from the unclaimed property that the contractor has recovered or
2441      collected under the contract. The department shall annually
2442      report to the Chief Financial Officer the total amount collected
2443      or recovered by each contractor during the previous fiscal year
2444      and the total fees and expenses deducted by each contractor.
2445               (1)         The department may make investigations and
2446      examinations within or outside this state of claims, reports,
2447      and other records as it deems necessary to administer and
2448      enforce the provisions of this chapter. In such investigations
2449      and examinations the department may administer oaths, examine
2450      witnesses, issue subpoenas, and otherwise gather evidence. The

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          HB 989                                                                                                2024




2451      department may request any person who has not filed a report
2452      under s. 717.117 to file a verified report stating whether or
2453      not the person is holding any unclaimed property reportable or
2454      deliverable under this chapter.
2455               (2)         Subpoenas for witnesses whose evidence is deemed
2456      material to any investigation or examination under this section
2457      may be issued by the department under seal of the department, or
2458      by any court of competent jurisdiction, commanding such
2459      witnesses to appear before the department at a time and place
2460      named and to bring such books, records, and documents as may be
2461      specified or to submit such books, records, and documents to
2462      inspection. Such subpoenas may be served by an authorized
2463      representative of the department.
2464               (3)         If any person shall refuse to testify, produce books,
2465      records, and documents, or otherwise refuse to obey a subpoena
2466      issued under this section, the department may present its
2467      petition to a court of competent jurisdiction in or for the
2468      county in which such person resides or has its principal place
2469      of business, whereupon the court shall issue its rule nisi
2470      requiring such person to obey forthwith the subpoena issued by
2471      the department or show cause for failing to obey said subpoena.
2472      Unless said person shows sufficient cause for failing to obey
2473      the subpoena, the court shall forthwith direct such person to
2474      obey the same subject to such punishment as the court may direct
2475      including, but not limited to, the restraint, by injunction or

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          HB 989                                                                                                 2024




2476      by appointment of a receiver, of any transfer, pledge,
2477      assignment, or other disposition of such person's assets or any
2478      concealment, alteration, destruction, or other disposition of
2479      subpoenaed books, records, or documents as the court deems
2480      appropriate, until such person has fully complied with such
2481      subpoena and the department has completed its investigation or
2482      examination. The department is entitled to the summary procedure
2483      provided in s. 51.011, and the court shall advance th e cause on
2484      its calendar. Costs incurred by the department to obtain an
2485      order granting, in whole or in part, its petition shall be taxed
2486      against the subpoenaed person, and failure to comply with such
2487      order shall be a contempt of court.
2488               (4)         Witnesses shall be entitled to the same fees and
2489      mileage as they may be entitled by law for attending as
2490      witnesses in the circuit court, except where such examination or
2491      investigation is held at the place of business or residence of
2492      the witness.
2493               (5)         The material compiled by the department in an
2494      investigation or examination under this chapter is confidential
2495      until the investigation or examination is complete. If any such
2496      material contains a holder's financial or proprietary
2497      information, it may not be disclosed or made public by the
2498      department after the investigation or audit is completed, except
2499      as required by a court of competent jurisdiction in the course
2500      of a judicial proceeding in which the state is a party, or

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          HB 989                                                                                                 2024




2501      pursuant to an agreement with another state allowing joint
2502      audits. Such material may be considered trade secret and exempt
2503      from s. 119.07(1) as provided for in s. 119.0715. The records,
2504      data, and information gathered material compiled by the
2505      department in an investigation or audit examination under this
2506      chapter remain remains confidential after the department's
2507      investigation or examination is complete if the department has
2508      submitted the material or any part of it to any law enforcement
2509      agency or other administrative agency for further investigation
2510      or for the filing of a criminal or civil prosecution and such
2511      investigation has not been completed or become inactive.
2512               (6)         If an investigation or an audit examination of the
2513      records of any person results in the disclosure of property
2514      reportable and deliverable under this chapter, the department
2515      may assess the cost of the investigation or audit the
2516      examination against the holder at the rate of $100 per 8-hour
2517      day for each investigator or examiner. Such fee shall be
2518      calculated on an hourly basis and shall be rounded to t he
2519      nearest hour. The person shall also pay the travel expense and
2520      per diem subsistence allowance provided for state employees in
2521      s. 112.061. The person shall not be required to pay a per diem
2522      fee and expenses of an examination or investigation which shall
2523      consume more than 30 worker-days in any one year unless such
2524      examination or investigation is due to fraudulent practices of
2525      the person, in which case such person shall be required to pay

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          HB 989                                                                                                  2024




2526      the entire cost regardless of time consumed. The fee for the
2527      costs of the investigation or audit shall be remitted to the
2528      department within 30 days after the date of the notification
2529      that the fee is due and owing. Any person who fails to pay the
2530      fee within 30 days after the date of the notification that the
2531      fee is due and owing shall pay to the department interest at the
2532      rate of 12 percent per annum on such fee from the date of the
2533      notification.
2534               Section 53.             Subsection (1) of section 717.1311, Florida
2535      Statutes, is amended to read:
2536               717.1311           Retention of records.—
2537               (1)         Every holder required to file a report under s.
2538      717.117 shall maintain a record of the specific type of
2539      property, amount, name, and last known address of the owner for
2540      10 5 years after the property becomes reportable, except to the
2541      extent that a shorter time is provided in subsection (2) or by
2542      rule of the department.
2543               Section 54.             Paragraph (j) of subsection (1) and subsection
2544      (3) of section 717.1322, Florida Statutes, are amended to read:
2545               717.1322           Administrative and civil enforcement.—
2546               (1)         The following acts are violations of this chapter and
2547      constitute grounds for an administrative enforcement action by
2548      the department in accordance with the requirements of chapter
2549      120 and for civil enforcement by the department in a court of
2550      competent jurisdiction:

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          HB 989                                                                                                 2024




2551               (j)         Requesting or receiving compensation for notifying a
2552      person of his or her unclaimed property or assisting another
2553      person in filing a claim for unclaimed property, unless the
2554      person is an attorney licensed to practice law in this state, a
2555      Florida-certified public accountant, or a private investigator
2556      licensed under chapter 493, or entering into, or making a
2557      solicitation to enter into, an agreement to file a claim for
2558      unclaimed property owned by another, or a contract or agreement
2559      to purchase unclaimed property, unless such person is registered
2560      with the department under this chapter and an attorney licensed
2561      to practice law in this state in the regular practice of her or
2562      his profession, a Florida-certified public accountant who is
2563      acting within the scope of the practice of public accounting as
2564      defined in chapter 473, or a private investigator licensed under
2565      chapter 493. This paragraph does not apply to a person who has
2566      been granted a durable power of attorney to convey and receive
2567      all of the real and personal property of the owner, is the
2568      court-appointed guardian of the owner, has been employed as an
2569      attorney or qualified representative to contest the department's
2570      denial of a claim, or has been employed as an attorney to
2571      probate the estate of the owner or an heir or legatee of the
2572      owner.
2573               (3)         A claimant's representative registrant is subject to
2574      civil enforcement and the disciplinary actions specified in
2575      subsection (2) for violations of subsection (1) by an agent or

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          HB 989                                                                                                  2024




2576      employee of the registrant's employer if the claimant's
2577      representative registrant knew or should have known that such
2578      agent or employee was violating any provision of this chapter.
2579               Section 55.             Subsection (1) of section 717.1333, Florida
2580      Statutes, is amended to read:
2581               717.1333           Evidence; estimations; audit reports and
2582      worksheets, investigator examiner's worksheets, investigative
2583      reports and worksheets, other related documents.—
2584               (1)         In any proceeding involving a holder under ss. 120.569
2585      and 120.57 in which an audit agent auditor, examiner, or
2586      investigator acting under authority of this chapter is available
2587      for cross-examination, any official written report, worksheet,
2588      or other related paper, or copy thereof, compiled, prepared,
2589      drafted, or otherwise made or received by the audit agent
2590      auditor, examiner, or investigator, after being duly
2591      authenticated by the audit agent auditor, examiner, or
2592      investigator, may be admitted as competent evidence upon the
2593      oath of the audit agent auditor, examiner, or investigator that
2594      the report, worksheet, or related paper was prepared or received
2595      as a result of an audit, examination, or investigation of the
2596      books and records of the person audited, examined, or
2597      investigated, or the agent thereof.
2598               Section 56.             Subsections (1) and (2) of section 717.134,
2599      Florida Statutes, are amended to read:
2600               717.134        Penalties and interest.—

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          HB 989                                                                                                 2024




2601               (1)         For any person who willfully fails to render any
2602      report required under this chapter, the department may impose
2603      and collect a penalty of $500 per day up to a maximum of $5,000
2604      and 25 percent of the value of property not reported until an
2605      appropriate a report is provided rendered for any person who
2606      willfully fails to render any report required under this
2607      chapter. Upon a holder's showing of good cause, the department
2608      may waive said penalty or any portion thereof. If the holder
2609      acted in good faith and without negligence, the department shall
2610      waive the penalty provided herein.
2611               (2)         For any person who willfully refuses to pay or deliver
2612      unclaimed property to the department as required under this
2613      chapter, the department may impose and collect a penalty of $500
2614      per day up to a maximum of $5,000 and 25 percent of the value of
2615      property not paid or delivered until the property is paid or
2616      delivered for any person who willfully refuses to pay or del iver
2617      abandoned property to the department as required under this
2618      chapter.
2619               Section 57.            Section 717.135, Florida Statutes, is amended
2620      to read:
2621               717.135        Recovery agreements and purchase agreements for
2622      claims filed by a claimant's representative or a purchaser; fees
2623      and costs, or total net gain.—
2624               (1)         In order to protect the interests of owners of
2625      unclaimed property, the department shall adopt by rule a form

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          HB 989                                                                                                 2024




2626      entitled "Unclaimed Property Recovery Agreement" and a form
2627      entitled "Unclaimed Property Purchase Agreement."
2628               (2)         The Unclaimed Property Recovery Agreement and the
2629      Unclaimed Property Purchase Agreement must include and disclose
2630      all of the following:
2631               (a)         The total dollar amount of unclaimed property accounts
2632      claimed or sold.
2633               (b)         The total percentage of all authorized fees and costs
2634      to be paid to the claimant's representative or the percentage of
2635      the value of the property to be paid as net gain to the
2636      purchaser purchasing claimant's representative.
2637               (c)         The total dollar amount to be deducted and received
2638      from the claimant as fees and costs by the claimant's
2639      representative or the total net dollar amount to be received by
2640      the purchaser purchasing claimant's representative.
2641               (d)         The net dollar amount to be received by the claimant
2642      or the seller.
2643               (e)         For each account claimed, the unclaimed property
2644      account number.
2645               (f)         For the Unclaimed Property Purchase Agreement, a
2646      statement that the amount of the purchase price will be remitted
2647      to the seller by the purchaser within 30 days after the
2648      execution of the agreement by the seller.
2649               (g)         The name, address, e-mail address, phone number, and
2650      license number of the claimant's representative, or the name,

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          HB 989                                                                                                 2024




2651      address, e-mail address, and phone number of the purchaser.
2652               (h)1.        The manual signature of the claimant or seller and
2653      the date signed, affixed on the agreement by the claimant or
2654      seller.
2655               2.      Notwithstanding any other provision of this chapter to
2656      the contrary, the department may allow an apparent owner, who is
2657      also the claimant or seller, to sign the agreement
2658      electronically for claims of $2,000 or less. All electronic
2659      signatures on the Unclaimed Property Recovery Agreement and the
2660      Unclaimed Property Purchase Agreement must be affixed on the
2661      agreement by the claimant or seller using the specific,
2662      exclusive eSignature product and protocol authorized by the
2663      department.
2664               (i)         The social security number or taxpayer identification
2665      number of the claimant or seller, if a number has been issued to
2666      the claimant or seller.
2667               (j)         The total fees and costs, or the total discount in the
2668      case of a purchase agreement, which may not exceed 30 percent of
2669      the claimed amount. In the case of a recovery agreement, if the
2670      total fees and costs exceed 30 percent, the fees and costs shall
2671      be reduced to 30 percent and the net balance shall be remitted
2672      directly by the department to the claimant. In the case of a
2673      purchase agreement, if the total net gain of the purchaser
2674      exceeds 30 percent, the claim will be denied.
2675               (3)         For an Unclaimed Property Purchase Agreement form,

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          HB 989                                                                                                 2024




2676      proof that the purchaser has made payment must be filed with the
2677      department along with the claim. If proof of payment is not
2678      provided, the claim is void.
2679               (4)         A claimant's representative or a purchaser must use
2680      the Unclaimed Property Recovery Agreement or the Unclaimed
2681      Property Purchase Agreement as the exclusive means of entering
2682      into an agreement or a contract with a claimant or seller to
2683      file a claim with the department.
2684               (5)         Fees and costs may be owed or paid to, or received by,
2685      a claimant's representative or a purchaser only after a filed
2686      claim has been approved and if the claimant's representative
2687      used an agreement authorized by this section.
2688               (6)         A claimant's representative or a purchaser may not use
2689      or distribute any other agreement of any type, conveyed by any
2690      method, with respect to the claimant or seller which relates,
2691      directly or indirectly, to unclaimed property accounts held by
2692      the department or the Chief Financial Officer other than the
2693      agreements authorized by this section. Any engagement,
2694      authorization, recovery, or fee agreement that is not authorized
2695      by this section is void. A claimant's representative or a
2696      purchaser is subject to administrative and civil enforcement
2697      under s. 717.1322 if he or she uses an agreement that is not
2698      authorized by this section and if the agreement is used to
2699      apply, directly or indirectly, to unclaimed property held by
2700      this state. This subsection does not prohibit lawful

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          HB 989                                                                                                  2024




2701      nonagreement, noncontractual, or advertising communications
2702      between or among the parties.
2703               (7)         The Unclaimed Property Recovery Agreement and the
2704      Unclaimed Property Purchase Agreement may not contain language
2705      that makes the agreement irrevocable or that creates an
2706      assignment of any portion of unclaimed property held by the
2707      department.
2708               (8)         When a claim is approved, the department may pay any
2709      additional account that is owned by the claimant but has not
2710      been claimed at the time of approval, provided that a subsequent
2711      claim has not been filed or is not pending for the claimant at
2712      the time of approval.
2713               (9)         This section does not supersede s. 717.1241.
2714               (10)        This section does not apply to the sale and purchase
2715      of Florida-held unclaimed property accounts through a bankruptcy
2716      trustee appointed to represent a debtor's estate in a bankruptcy
2717      proceeding in accordance with the United States Bankruptcy Code.
2718               Section 58.             Subsections (1), (2), and (3) of section
2719      717.1400, Florida Statutes, are amended to read:
2720               717.1400           Registration.—
2721               (1)         In order to file claims as a claimant's
2722      representative, acquire ownership of or entitlement to unclaimed
2723      property, receive a distribution of fees and costs from the
2724      department, and obtain unclaimed property dollar amounts and
2725      numbers of reported shares of stock held by the department, a

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          HB 989                                                                                                 2024




2726      private investigator holding a Class "C" individual license
2727      under chapter 493 must register with the department on such form
2728      as the department prescribes by rule and must be verified by the
2729      applicant. To register with the department, a private
2730      investigator must provide:
2731               (a)         A legible copy of the applicant's Class "A" business
2732      license under chapter 493 or that of the applicant's firm or
2733      employer which holds a Class "A" business license under chapter
2734      493.
2735               (b)         A legible copy of the applicant's Class "C" individual
2736      license issued under chapter 493.
2737               (c)         The business address and telephone number of the
2738      applicant's private investigative firm or employer.
2739               (d)         The names of agents or employees, if any, who are
2740      designated to act on behalf of the private investigator,
2741      together with a legible copy of their photo identification
2742      issued by an agency of the United States, or a state, or a
2743      political subdivision thereof.
2744               (e)         Sufficient information to enable the department to
2745      disburse funds by electronic funds transfer.
2746               (f)         The tax identification number of the private
2747      investigator's firm or employer which holds a Class "A" business
2748      license under chapter 493.
2749               (2)         In order to file claims as a claimant's
2750      representative, acquire ownership of or entitlement to unclaimed

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          HB 989                                                                                                 2024




2751      property, receive a distribution of fees and costs from the
2752      department, and obtain unclaimed property dollar amounts and
2753      numbers of reported shares of stock held by the department, a
2754      Florida-certified public accountant must register with the
2755      department on such form as the department prescribes by rule and
2756      must be verified by the applicant. To register with the
2757      department, a Florida-certified public accountant must provide:
2758               (a)         The applicant's Florida Board of Accountancy number.
2759               (b)         A legible copy of the applicant's current driver
2760      license showing the full name and current address of such
2761      person. If a current driver license is not available, another
2762      form of identification showing the full name and current address
2763      of such person or persons shall be filed with the department.
2764               (c)         The business address and telephone number of the
2765      applicant's public accounting firm or employer.
2766               (d)         The names of agents or employees, if any, who are
2767      designated to act on behalf of the Florida-certified public
2768      accountant, together with a legible copy of their photo
2769      identification issued by an agency of the United States, or a
2770      state, or a political subdivision thereof.
2771               (e)         Sufficient information to enable the department to
2772      disburse funds by electronic funds transfer.
2773               (f)         The tax identification number of the accountant's
2774      public accounting firm employer.
2775               (3)         In order to file claims as a claimant's

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          HB 989                                                                                                 2024




2776      representative, acquire ownership of or entitlement to unclaimed
2777      property, receive a distribution of fees and costs from the
2778      department, and obtain unclaimed property dollar am ounts and
2779      numbers of reported shares of stock held by the department, an
2780      attorney licensed to practice in this state must register with
2781      the department on such form as the department prescribes by rule
2782      and must be verified by the applicant. To register with the
2783      department, such attorney must provide:
2784               (a)         The applicant's Florida Bar number.
2785               (b)         A legible copy of the applicant's current driver
2786      license showing the full name and current address of such
2787      person. If a current driver license is not available, an other
2788      form of identification showing the full name and current address
2789      of such person or persons shall be filed with the department.
2790               (c)         The business address and telephone number of the
2791      applicant's firm or employer.
2792               (d)         The names of agents or employees, if any, who are
2793      designated to act on behalf of the attorney, together with a
2794      legible copy of their photo identification issued by an agency
2795      of the United States, or a state, or a political subdivision
2796      thereof.
2797               (e)         Sufficient information to enable the department to
2798      disburse funds by electronic funds transfer.
2799               (f)         The tax identification number of the attorney's firm
2800      or employer.

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          HB 989                                                                                                2024




2801               Section 59.           Paragraph (a) of subsection (2) of section
2802      197.582, Florida Statutes, is amended to read:
2803               197.582       Disbursement of proceeds of sale.—
2804               (2)(a)       If the property is purchased for an amount in
2805      excess of the statutory bid of the certificateholder, the
2806      surplus must be paid over and disbursed by the clerk as set
2807      forth in subsections (3), (5), and (6). If the opening bid
2808      included the homestead assessment pursuant to s. 197.502(6)(c),
2809      that amount must be treated as surplus and distributed in the
2810      same manner. The clerk shall distribute the surplus to the
2811      governmental units for the payment of any lien of record held by
2812      a governmental unit against the property, including any tax
2813      certificates not incorporated in the tax deed application and
2814      omitted taxes, if any. If there remains a balance of
2815      undistributed funds, the balance must be retained by the clerk
2816      for the benefit of persons described in s. 197.522(1)(a), except
2817      those persons described in s. 197.502(4)(h), as their interests
2818      may appear. The clerk shall mail notices to such persons
2819      notifying them of the funds held for their benefit at the
2820      addresses provided in s. 197.502(4). Such notice constitutes
2821      compliance with the requirements of s. 717.117(6) s. 717.117(4).
2822      Any service charges and costs of mailing notices shall be paid
2823      out of the excess balance held by the clerk. Notice must be
2824      provided in substantially the following form:
2825                           NOTICE OF SURPLUS FUNDS FROM TAX DEED SALE

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          HB 989                                                                                                2024




2826               CLERK OF COURT
2827               .... COUNTY, FLORIDA
2828               Tax Deed #........
2829               Certificate #........
2830               Property Description: ........
2831               Pursuant to chapter 197, Florida Statutes, the above
2832      property was sold at public sale on ...(date of sale)..., and a
2833      surplus of $...(amount)... (subject to change) will be held by
2834      this office for 120 days beginning on the date of this notice to
2835      benefit the persons having an interest in this property as
2836      described in section 197.502(4), Florida Statutes, as their
2837      interests may appear (except for those persons described in
2838      section 197.502(4)(h), Florida Statutes).
2839               To the extent possible, these funds will be used to satisfy
2840      in full each claimant with a senior mortgage or lien in the
2841      property before distribution of any funds to any junior mortgage
2842      or lien claimant or to the former property owner. To be
2843      considered for funds when they are distributed, you must file a
2844      notarized statement of claim with this office within 120 days of
2845      this notice. If you are a lienholder, your claim must include
2846      the particulars of your lien and the amounts currently due. Any
2847      lienholder claim that is not filed within the 120-day deadline
2848      is barred.
2849               A copy of this notice must be attached to your statement of
2850      claim. After the office examines the filed claim statements, it

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          HB 989                                                                                                  2024




2851      will notify you if you are entitled to any payment.
2852               Dated: ........
2853               Clerk of Court
2854               Section 60.             Subsection (1) of section 717.1382, Florida
2855      Statutes, is amended to read:
2856               717.1382           United States savings bond; unclaimed property;
2857      escheatment; procedure.—
2858               (1)         Notwithstanding any other provision of law, a United
2859      States savings bond in possession of the department or
2860      registered to a person with a last known address in the state,
2861      including a bond that is lost, stolen, or destroyed, is presumed
2862      abandoned and unclaimed 5 years after the bond reaches maturity
2863      and no longer earns interest and shall be reported and remitted
2864      to the department by the financial institution or other holder
2865      in accordance with ss. 717.117(1) and (5) (3) and 717.119, if
2866      the department is not in possession of the bond.
2867               Section 61.             The Division of Law Revision is directed to
2868      prepare a reviser's bill for the 2025 Regular Session of the
2869      Legislature to change the term "Division of Investigative and
2870      Forensic Services" wherever the term appears in the Florida
2871      Statutes to "Division of Criminal Investigations."
2872               Section 62.             This act shall take effect upon becoming a
2873      law.




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                      INSURANCE & BANKING SUBCOMMITTEE

                               HB 989 by Rep. LaMarca
                            Department of Financial Services

                                 AMENDMENT SUMMARY
                                    January 25, 2024

Amendment 1 by Rep. LaMarca (strike all): The amendment makes the following changes:
  • Establishes a tax liaison to assist Florida's taxpayers with federal tax issues and creates
     one full time employee position.
  • Refines the categorization of benefits for firefighters undergoing cancer treatment.
  • Provides that Florida Insurance Guaranty Association contracts with defense counsel
     and claims administrators are not subject to the prior approval of DFS as otherwise
     proposed by the bill.
  • Exempts contracts and purchases required by law relating the Florida Self-Insurers
     Guaranty Association, from prior DFS approval requirements proposed by the bill.
  • Clarifies that DFS is tasked with posting notices and agendas on the Board of Funeral,
     Cemetery, and Consumer Services website.
  • Allows summary pages for notices of changes in policy terms to exceed one page, if
     necessary.
  • Exempts certain local governments and their employees from licensing and appointment
     requirements applicable to Home Warranty Association representatives.
  • Preserves current definition of intangible property.
  • Replaces the term “instrument” with the term “virtual currency” for purposes of the
     Unclaimed Property Law.
  • Preserves current law relating to unclaimed property that is part of an estate in probate.
  • Preserves current law relating to garnishment of unclaimed property.
  • Removes provisions requiring a data transfer plan for the Florida Insurance Guaranty
     Fund.
                                           COMMITTEE/SUBCOMMITTEE AMENDMENT
                                                   Bill No. HB 989    (2024)
       Amendment No. 1




            COMMITTEE/SUBCOMMITTEE ACTION
       ADOPTED                          (Y/N)
       ADOPTED AS AMENDED               (Y/N)
       ADOPTED W/O OBJECTION            (Y/N)
       FAILED TO ADOPT                  (Y/N)
       WITHDRAWN                        (Y/N)
       OTHER


 1     Committee/Subcommittee hearing bill:     Insurance & Banking
 2     Subcommittee
 3     Representative LaMarca offered the following:
 4
 5          Amendment
 6          Remove everything after the enacting clause and insert:
 7          Section 1.    Section 17.69, Florida Statutes, is created to
 8     read:
 9          17.69     Federal Tax Liaison.—
10          (1)     The Federal Tax Liaison position is created within the
11     department. The purpose of the position is to assist the
12     taxpayers of the state.
13          (2)     The Chief Financial Officer shall appoint a Federal
14     Tax Liaison. The Federal Tax Liaison reports directly to the
15     Chief Financial Officer, but is not otherwise under the


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                                           COMMITTEE/SUBCOMMITTEE AMENDMENT
                                                   Bill No. HB 989    (2024)
       Amendment No. 1


16     authority of the department or of any employee of the
17     department.
18          (3)   The Federal Tax Liaison may
19          (a)   Assist taxpayers by answering taxpayer questions.
20          (b)   Direct taxpayers to the proper departments or offices
21     within the Internal Revenue Service in order to hasten
22     resolution to taxpayer issues.
23          (c)   Prepare recommendations for the Internal Revenue
24     Service of any actions that will help resolve problems
25     encountered by taxpayers.
26          (d)   Provide information about the policies, practices and
27     procedures the Internal Revenue Service uses to ensure
28     compliance with the tax laws.
29          (e)   Request records from the Internal Revenue Service to
30     assist taxpayer inquiries with the taxpayer's consent.
31          Section 2.   Paragraphs (g) through (n) of subsection (2) of
32     section 20.121, Florida Statutes, are redesignated as paragraphs
33     (f) through (m), respectively, and paragraph (e) and present
34     paragraph (f) of subsection (2) of that section are amended to
35     read:
36          20.121   Department of Financial Services.—There is created
37     a Department of Financial Services.
38          (2)   DIVISIONS.—The Department of Financial Services shall
39     consist of the following divisions and office:


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                                           COMMITTEE/SUBCOMMITTEE AMENDMENT
                                                     Bill No. HB 989   (2024)
       Amendment No. 1


40          (e)    The Division of Criminal Investigations Investigative
41     and Forensic Services, which shall function as a criminal
42     justice agency for purposes of ss. 943.045-943.08. The division
43     may initiate and conduct investigations into any matter under
44     the jurisdiction of the Chief Financial Officer and Fire Marshal
45     within or outside of this state as it deems necessary. If,
46     during an investigation, the division has reason to believe that
47     any criminal law of this state or the United States has or may
48     have been violated, it shall refer any records tending to show
49     such violation to state law enforcement and, if applicable,
50     federal prosecutorial agencies and shall provide investigative
51     assistance to those agencies as appropriate. The division shall
52     include the following bureaus and office:
53          1.    The Bureau of Forensic Services;
54          2.    The Bureau of Fire, Arson, and Explosives
55     Investigations;
56          3.    The Office of Fiscal Integrity, which shall have a
57     separate budget;
58          4.    The Bureau of Insurance Fraud; and
59          5.    The Bureau of Workers' Compensation Fraud.
60          (f)    The Division of Public Assistance Fraud, which shall
61     function as a criminal justice agency for purposes of ss.
62     943.045-943.08. The division shall conduct investigations
63     pursuant to s. 414.411 within or outside of the state as it
64     deems necessary. If, during an investigation, the division has
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                                           COMMITTEE/SUBCOMMITTEE AMENDMENT
                                                    Bill No. HB 989   (2024)
       Amendment No. 1


65     reason to believe that any criminal law of the state has or may
66     have been violated, it shall refer any records supporting such
67     violation to state or federal law enforcement or prosecutorial
68     agencies and shall provide investigative assistance to those
69     agencies as required.
70          Section 3.    Subsection (2) of section 112.1816, Florida
71     Statutes, is amended to read:
72          112.1816     Firefighters; cancer diagnosis.—
73          (2)   Upon a diagnosis of cancer, a firefighter is entitled
74     to the following benefits, as an alternative to pursuing
75     workers' compensation benefits under chapter 440, if the
76     firefighter has been employed by his or her employer for at
77     least 5 continuous years, has not used tobacco products for at
78     least the preceding 5 years, and has not been employed in any
79     other position in the preceding 5 years which is proven to
80     create a higher risk for any cancer:
81          (a)   Cancer treatment covered within an employer-sponsored
82     health plan or through a group health insurance trust fund. The
83     employer must timely reimburse the firefighter for any out-of-
84     pocket deductible, copayment, or coinsurance costs incurred due
85     to the treatment of cancer.
86          (b)   A one-time cash payout of $25,000, upon the
87     firefighter's initial diagnosis of cancer.




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                                            COMMITTEE/SUBCOMMITTEE AMENDMENT
                                                    Bill No. HB 989   (2024)
        Amendment No. 1


 88          (c) Leave time and job retention benefits equivalent to
 89     those provided for other injuries or illnesses incurred in the
 90     line of duty.
 91     If the firefighter elects to continue coverage in the employer-
 92     sponsored health plan or group health insurance trust fund after
 93     he or she terminates employment, the benefits specified in
 94     paragraphs (a) and (b) must be made available by the former
 95     employer of a firefighter for 10 years following the date on
 96     which the firefighter terminates employment so long as the
 97     firefighter otherwise met the criteria specified in this
 98     subsection when he or she terminated employment and was not
 99     subsequently employed as a firefighter following that date. For
100     purposes of determining leave time and employee retention
101     policies, the employer must consider a firefighter's cancer
102     diagnosis as an injury or illness incurred in the line of duty.
103
104          Section 4.    Paragraph (f) of subsection (2) and paragraph
105     (h) of subsection (3) of section 121.0515, Florida Statutes, are
106     amended to read:
107          121.0515     Special Risk Class.—
108          (2)   MEMBERSHIP.—
109          (f)   Effective July 1, 2008, the member must be employed by
110     the Department of Law Enforcement in the crime laboratory or by
111     the Department of Financial Services Division of State Fire


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112     Marshal in the forensic laboratory and meet the special criteria
113     set forth in paragraph (3)(h).
114          (3)    CRITERIA.—A member, to be designated as a special risk
115     member, must meet the following criteria:
116          (h)    Effective July 1, 2024 2008, the member must be
117     employed by the Department of Law Enforcement in the crime
118     laboratory or by the Department of Financial Services Division
119     of State Fire Marshal in the forensic laboratory in one of the
120     following classes:
121          1.    Forensic technologist (class code 8459);
122          2.    Crime laboratory technician (class code 8461);
123          3.    Crime laboratory analyst (class code 8463);
124          4.    Senior crime laboratory analyst (class code 8464);
125          5.    Crime laboratory analyst supervisor (class code 8466);
126          6.    Forensic chief (class code 9602); or
127          7.    Forensic services quality manager (class code 9603);
128          Section 5.    Subsections (1) and (2) of section 215.5586,
129     Florida Statutes, as amended by section 5 of chapter 2023-349,
130     Laws of Florida, are amended to read:
131          215.5586     My Safe Florida Home Program.—There is
132     established within the Department of Financial Services the My
133     Safe Florida Home Program. The department shall provide fiscal
134     accountability, contract management, and strategic leadership
135     for the program, consistent with this section. This section does
136     not create an entitlement for property owners or obligate the
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137     state in any way to fund the inspection or retrofitting of
138     residential property in this state. Implementation of this
139     program is subject to annual legislative appropriations. It is
140     the intent of the Legislature that the My Safe Florida Home
141     Program provide licensed inspectors to perform inspections for
142     eligible homes owners of site-built, single-family, residential
143     properties and grants to fund hurricane mitigation projects for
144     those homes eligible applicants as funding allows. The program
145     shall develop and implement a comprehensive and coordinated
146     approach for hurricane damage mitigation that may include the
147     following:
148          (1)     HURRICANE MITIGATION INSPECTIONS.—
149          (a)     To be eligible for a hurricane mitigation inspection,
150     all of the following criteria must be met:
151          1.    The home must be a single-family, detached residential
152     property or a townhouse, as defined in s. 481.203.
153          2.    The home must be site-built and owner-occupied.
154          3.    The homeowner must have been granted a homestead
155     exemption on the home under chapter 196.
156          (b)     An application for an inspection must contain a signed
157     or electronically verified statement made under penalty of
158     perjury that the applicant has submitted only a single
159     inspection application and must have attached documents
160     demonstrating that the applicant meets the requirements of


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161     paragraph (a). An applicant may submit a new inspection
162     application if all of the following criteria are me t:
163          1.    The original application has already been denied or
164     withdrawn.
165          2.    The program's eligibility requirements or applicant's
166     qualifications have changed since the original application date.
167          3.    The applicant reasonably believes that the home will be
168     eligible under the new requirements or qualifications.
169          (c)     An applicant who meets the requirements of paragraph
170     (a) may apply for and receive an inspection without also
171     applying for a grant pursuant to subsection (2) and without
172     meeting the requirements of paragraph (2)(a).
173          (d)(a)    Licensed inspectors are to provide home inspections
174     of eligible homes site-built, single-family, residential
175     properties for which a homestead exemption has been granted, to
176     determine what mitigation measures are needed, what i nsurance
177     premium discounts may be available, and what improvements to
178     existing residential properties are needed to reduce the
179     property's vulnerability to hurricane damage. An inspector may
180     inspect a townhouse as defined in s. 481.203 to determine if
181     opening protection mitigation as listed in paragraph (2)(e)
182     would provide improvements to mitigate hurricane damage.
183          (e)(b)    The Department of Financial Services shall contract
184     with wind certification entities to provide hurricane mitigation


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185     inspections. The inspections provided to homeowners, at a
186     minimum, must include:
187          1.    A home inspection and report that summarizes the
188     results and identifies recommended improvements a homeowner may
189     take to mitigate hurricane damage.
190          2.    A range of cost estimates regarding the recommended
191     mitigation improvements.
192          3.    Information regarding estimated premium discounts,
193     correlated to the current mitigation features and the
194     recommended mitigation improvements identified by the
195     inspection.
196          (f)(c)   To qualify for selection by the department as a
197     wind certification entity to provide hurricane mitigation
198     inspections, the entity must, at a minimum, meet the following
199     requirements:
200          1.    Use hurricane mitigation inspectors who are licensed or
201     certified as:
202          a.    A building inspector under s. 468.607;
203          b.    A general, building, or residential contractor under s.
204     489.111;
205          c.    A professional engineer under s. 471.015;
206          d.    A professional architect under s. 481.213; or
207          e.    A home inspector under s. 468.8314 and who have
208     completed at least 3 hours of hurricane mitigation training
209     approved by the Construction Industry Licensing Board, which
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210     training must include hurricane mitigation techniques,
211     compliance with the uniform mitigation verification form, and
212     completion of a proficiency exam.
213          2.    Use hurricane mitigation inspectors who also have
214     undergone drug testing and a background screening. The
215     department may conduct criminal record checks of inspectors used
216     by wind certification entities. Inspectors must submit a set of
217     fingerprints to the department for state and national criminal
218     history checks and must pay the fingerprint processing fee set
219     forth in s. 624.501. The fingerprints must be sent by the
220     department to the Department of Law Enforcement and forwarded to
221     the Federal Bureau of Investigation for processing. The results
222     must be returned to the department for screening. The
223     fingerprints must be taken by a law enforcement agency,
224     designated examination center, or other department-approved
225     entity.
226          3.    Provide a quality assurance program including a
227     reinspection component.
228          (d)    An application for an inspection must contain a signed
229     or electronically verified statement made under penalty of
230     perjury that the applicant has submitted only a single
231     application for that home.
232          (e)    The owner of a site-built, single-family, residential
233     property or townhouse as defined in s. 481.203, for which a
234     homestead exemption has been granted, may apply for and receive
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235     an inspection without also applying for a grant pursuant to
236     subsection (2) and without meeting the requirements of paragraph
237     (2)(a).
238          (2)     HURRICANE MITIGATION GRANTS.—Financial grants shall be
239     used to encourage single-family, site-built, owner-occupied,
240     residential property owners to retrofit eligible homes based on
241     the recommendations made in a hurricane mitigation inspection
242     their properties to make the homes them less vulnerable to
243     hurricane damage.
244          (a)     For a homeowner To be eligible for a grant, all of the
245     following criteria must be met:
246          1.     The home must be a single-family, detached residential
247     property or a townhouse, as defined in s. 481.203.
248          2.     The home must be site-built and owner-occupied.
249          3.1.    The homeowner must have been granted a homestead
250     exemption on the home under chapter 196.
251          4.2.    The home must be a dwelling with an insured value of
252     $700,000 or less. Homeowners who are low-income persons, as
253     defined in s. 420.0004(11), are exempt from this requirement.
254          5.3.    The home must undergo an acceptable hurricane
255     mitigation inspection as provided in subsection (1).
256          6.4.    The building permit application for initial
257     construction of the home must have been made before January 1,
258     2008.


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259          7.5.    The homeowner must agree to make his or her home
260     available for inspection once a mitigation project is completed.
261          (b)1.     An application for a grant must contain a signed or
262     electronically verified statement made under penalty of perjury
263     that the applicant has submitted only a single grant application
264     and must have attached documents demonstrating that the
265     applicant meets the requirements of this paragraph (a).
266          2.     An applicant may submit a new grant application if all
267     of the following criteria are met:
268          a.     The original application has already been denied or
269     withdrawn.
270          b.     The program's eligibility requirements or applicant's
271     qualifications have changed since the original application date.
272          c.     The applicant reasonably believes that the home will be
273     eligible under the new requirements or qualifications.
274          (c)(b)    All grants must be matched on the basis of $1
275     provided by the applicant for $2 provided by the state up to a
276     maximum state contribution of $10,000 toward the actual cost of
277     the mitigation project.
278          (d)(c)    The program shall require create a process in which
279     contractors agree to participate and homeowners select from a
280     list of participating contractors. All mitigation work to must
281     be based upon the securing of all required local permits and
282     inspections, and the work must be performed by properly licensed
283     contractors. The program shall approve only a homeowner grant
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284     application that includes an acknowledged statement from the
285     homeowner containing the name and state license number of the
286     contractor the homeowner intends to use for the mitigation work.
287     The program must electronically verify that the contractor's
288     state license number is accurate and up to date before grant
289     approval Hurricane mitigation inspectors qualifying for the
290     program may also participate as mitigation contractors as long
291     as the inspectors meet the department's qualifications and
292     certification requirements for mitigation contractors.
293          (d)    Matching fund grants shall also be made available to
294     local governments and nonprofit entities for projects that will
295     reduce hurricane damage to single-family, site-built, owner-
296     occupied, residential property. The department shall liberally
297     construe those requirements in favor of availing the state of
298     the opportunity to leverage funding for the My Safe Florida Home
299     Program with other sources of funding.
300          (e)    When recommended by a hurricane mitigation inspection,
301     grants for eligible homes may be used for the following
302     improvements:
303          1.    Opening protection, including windows, skylights,
304     exterior doors, and garage doors.
305          2.    Exterior doors, including garage doors.
306          3.    Reinforcing roof-to-wall connections.
307          4.    Improving the strength of roof-deck attachments.
308          5.    Secondary Water Resistance (SWR) barrier for roof.
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309          (f)     When recommended by a hurricane mitigation inspection,
310     grants for townhouses, as defined in s. 481.203, may only be
311     used for opening protection.
312          (g)     The department may require that improvements be made
313     to all openings, including exterior doors and garage doors, as a
314     condition of reimbursing a homeowner approved for a grant. The
315     department may adopt, by rule, the maximum grant allowances for
316     any improvement allowable under paragraph (e) or this paragraph.
317          (g)     Grants may be used on a previously inspected existing
318     structure or on a rebuild. A rebuild is defined as a site-built,
319     single-family dwelling under construction to replace a home that
320     was destroyed or significantly damaged by a hurricane and deemed
321     unlivable by a regulatory authority. The homeowner must be a
322     low-income homeowner as defined in paragraph (h), must have had
323     a homestead exemption for that home before the hurricane, and
324     must be intending to rebuild the home as that homeowner's
325     homestead.
326          (h)     Low-income homeowners, as defined in s. 420.0004(11),
327     who otherwise meet the requirements of this subsection
328     paragraphs (a), (c), (e), and (g) are eligible for a grant of up
329     to $10,000 and are not required to provide a matching amount to
330     receive the grant. The program may accept a certification
331     directly from a low-income homeowner that the homeowner meets
332     the requirements of s. 420.0004(11) if the homeowner provides


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333     such certification in a signed or electronically verifie d
334     statement made under penalty of perjury.
335          (i)   The department shall develop a process that ensures
336     the most efficient means to collect and verify grant
337     applications to determine eligibility and may direct hurricane
338     mitigation inspectors to collect and verify grant application
339     information or use the Internet or other electronic means to
340     collect information and determine eligibility.
341          (j)   Homeowners must finalize construction and request a
342     final inspection, or request an extension for an additional 6
343     months, within 1 year after grant approval. If the homeowners
344     fail to comply, the application shall be deemed abandoned and
345     the grant money reverts back to the department.
346          (3)   REQUESTS FOR INFORMATION.—The department may request
347     that the applicant provide additional information. An
348     application shall be deemed withdrawn by the applicant if the
349     department does not receive a response to its request for
350     additional information within 60 days after the notification of
351     any apparent errors or omissions.
352          (4)(3)   EDUCATION, CONSUMER AWARENESS, AND OUTREACH.—
353          (a)   The department may undertake a statewide multimedia
354     public outreach and advertising campaign to inform consumers of
355     the availability and benefits of hurricane inspections and of
356     the safety and financial benefits of residential hurricane


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357     damage mitigation. The department may seek out and use local,
358     state, federal, and private funds to support the campaign.
359          (b)   The program may develop brochures for distribution to
360     Citizens Property Insurance Corporation, and other licensed
361     entities or nonprofits that work with the department to educate
362     the public on the benefits of the program general contractors,
363     roofing contractors, and real estate brokers and sales
364     associates who are licensed under part I of chapter 475 which
365     provide information on the benefits to homeowners of residential
366     hurricane damage mitigation. Citizens Property Insurance
367     Corporation is encouraged to distribute the brochure to
368     policyholders of the corporation. Contractors are encouraged to
369     distribute the brochures to homeowners at the first mee ting with
370     a homeowner who is considering contracting for home or roof
371     repair or contracting for the construction of a new home. Real
372     estate brokers and sales associates are encouraged to distribute
373     the brochure to clients before the purchase of a home. The
374     brochures may be made available electronically.
375          (5)(4)   FUNDING.—The department may seek out and leverage
376     local, state, federal, or private funds to enhance the financial
377     resources of the program.
378          (6)(5)   RULES.—The Department of Financial Services shall
379     adopt rules pursuant to ss. 120.536(1) and 120.54 to govern the
380     program; implement the provisions of this section; including
381     rules governing hurricane mitigation inspections and grants,
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382     mitigation contractors, and training of inspectors and
383     contractors; and carry out the duties of the department under
384     this section.
385          (7)(6)   HURRICANE MITIGATION INSPECTOR LIST.—The department
386     shall develop and maintain as a public record a current list of
387     hurricane mitigation inspectors authorized to conduct hurricane
388     mitigation inspections pursuant to this section.
389          (8)(7)   CONTRACT MANAGEMENT.—
390          (a)   The department may contract with third parties for
391     grants management, inspection services, contractor services for
392     low-income homeowners, information technology, educational
393     outreach, and auditing services. Such contracts are considered
394     direct costs of the program and are not subject to
395     administrative cost limits. The department shall contract with
396     providers that have a demonstrated record of successful business
397     operations in areas directly related to the services to be
398     provided and shall ensure the highest accountability for use of
399     state funds, consistent with this section.
400          (b)   The department shall implement a quality assurance and
401     reinspection program that determines whether mitigation initial
402     inspections and mitigation projects home improvements are
403     completed in a manner consistent with the intent of the program.
404     The department may use valid random sampling in order to perform
405     the quality assurance portion of the program.


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406          (9)(8)    INTENT.—It is the intent of the Legislature that
407     grants made to residential property owners under this section
408     shall be considered disaster-relief assistance within the
409     meaning of s. 139 of the Internal Revenue Code of 1986, as
410     amended.
411          (10)(9)    REPORTS.—The department shall make an annual
412     report on the activities of the program that shall account for
413     the use of state funds and indicate the number of inspections
414     requested, the number of inspections performed, the number of
415     grant applications received, the number and value of grants
416     approved, and the estimated average annual amount of insurance
417     premium discounts and total estimated annual amount of insurance
418     premium discounts homeowners received from insurers as a result
419     of mitigation funded through the program. The report must be
420     delivered to the President of the Senate and the Speaker of the
421     House of Representatives by February 1 of each year.
422          Section 6.    Subsection (6) of section 284.44, Florida
423     Statutes, is amended to read:
424          284.44    Salary indemnification costs of state agencies.—
425          (6)   The Division of Risk Management shall prepare
426     quarterly reports to the Executive Office of the Governor and
427     the chairs of the legislative appropriations committees
428     indicating for each state agency the total amount of salary
429     indemnification benefits paid to claimants and the total amount
430     of reimbursements from state agencies to the State Risk
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431     Management Trust Fund for initial costs for the previous
432     quarter. These reports shall also include information for each
433     state agency indicating the number of cases and amounts of
434     initial salary indemnification costs for which reimbursement
435     requirements were waived by the Executive Office of the Governor
436     pursuant to this section.
437          Section 7.   Paragraph (a) of subsection (12) of section
438     440.13, Florida Statutes, is amended to read:
439          440.13   Medical services and supplies; penalty for
440     violations; limitations.—
441          (12)   CREATION OF THREE-MEMBER PANEL; GUIDES OF MAXIMUM
442     REIMBURSEMENT ALLOWANCES.—
443          (a)    A three-member panel is created, consisting of the
444     Chief Financial Officer, or the Chief Financial Officer's
445     designee, and two members to be appointed by the Governor,
446     subject to confirmation by the Senate, one member who, on
447     account of present or previous vocation, employment, or
448     affiliation, shall be classified as a representative of
449     employers, the other member who, on account of previous
450     vocation, employment, or affiliation, shall be classified as a
451     representative of employees. The panel shall determine statewide
452     schedules of maximum reimbursement allowances for medically
453     necessary treatment, care, and attendance provided by hospitals
454     and ambulatory surgical centers. The maximum reimbursement
455     allowances for inpatient hospital care shall be based on a
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456     schedule of per diem rates, to be approved by the three-member
457     panel no later than March 1, 1994, to be used in conjunction
458     with a precertification manual as determined by the department,
459     including maximum hours in which an outpatient may remain in
460     observation status, which shall not exceed 23 hours. All
461     compensable charges for hospital outpatient care shall be
462     reimbursed at 75 percent of usual and customary charges, except
463     as otherwise provided by this subsection. Annually, the three -
464     member panel shall adopt schedules of maximum reimbursement
465     allowances for hospital inpatient care, hospital outpatient
466     care, and ambulatory surgical centers. A hospital or an
467     ambulatory surgical center shall be reimbursed either the
468     agreed-upon contract price or the maximum reimbursement
469     allowance in the appropriate schedule. Reimbursement for
470     emergency services and care, as defined in s. 395.002, without a
471     maximum reimbursement allowance must be at 75 percent of the
472     hospital's charge, unless there is a contract, in which case the
473     contract governs reimbursement.
474
475     The department, as requested, shall provide data to the panel,
476     including, but not limited to, utilization trends in the
477     workers' compensation health care delivery system. The
478     department shall provide the panel with an annual report
479     regarding the resolution of medical reimbursement disputes and
480     any actions pursuant to subsection (8). The department shall
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481     provide administrative support and service to the panel to the
482     extent requested by the panel. For prescription medication
483     purchased under the requirements of this subsection, a
484     dispensing practitioner shall not possess such medication unless
485     payment has been made by the practitioner, the practitioner's
486     professional practice, or the practitioner's practice management
487     company or employer to the supplying manufacturer, wholesaler,
488     distributor, or drug repackager within 60 days of the dispensing
489     practitioner taking possession of that medication.
490          Section 8.     Subsections (9) through (13) of section
491     440.385, Florida Statutes, are renumbered as subsections (10 )
492     through (14), respectively, and a new subsection (9) is added to
493     that section to read:
494          440.385     Florida Self-Insurers Guaranty Association,
495     Incorporated.—
496          (9)   CONTRACTS AND PURCHASES.—
497          (a)   After July 1, 2024, all contracts entered into, and
498     all purchases made by, the association pursuant to this section
499     which are valued at or more than $100,000 must first be approved
500     by the department. The department has 10 days to approve or deny
501     the contract or purchase upon electronic receipt of the approval
502     request. The contract or purchase is automatically approved if
503     the department is nonresponsive.
504          (b)   All contracts and purchases valued at or more than
505     $100,000 require competition through a formal bid solicitation
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506     conducted by the association. The association must undergo a
507     formal bid solicitation process. The formal bid solicitation
508     process must include all of the following:
509          1.    The time and date for the receipt of bids, the
510     proposals, and whether the association contemplates renewal of
511     the contract, including the price for each year for which the
512     contract may be renewed.
513          2.    All the contractual terms and conditions applicable to
514     the procurement.
515          (c)    Evaluation of bids by the association must include
516     consideration of the total cost for each year of the con tract,
517     including renewal years, as submitted by the vendor. The
518     association must award the contract to the most responsible and
519     responsive vendor. Any formal bid solicitation conducted by the
520     association must be made available, upon request, to the
521     department via electronic delivery.
522          (d) Contracts that are required by law are exempt from this
523     section.
524          Section 9.    Subsection (7) of section 497.101, Florida
525     Statutes, is renumbered as subsection (11), subsections (1)
526     through (4) are amended, and a new subsection (7) and
527     subsections (8), (9), and (10) are added to that section, to
528     read:
529          497.101   Board of Funeral, Cemetery, and Consumer Services;
530     membership; appointment; terms.—
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531          (1)   The Board of Funeral, Cemetery, and Consumer Services
532     is created within the Department of Financial Services and shall
533     consist of 10 members, 9 of whom shall be appointed by the
534     Governor from nominations made by the Chief Financial Officer
535     and confirmed by the Senate. The Chief Financial Officer shall
536     nominate one to three persons for each of the nine vacancies on
537     the board, and the Governor shall fill each vacancy on the board
538     by appointing one of the persons nominated by the Chief
539     Financial Officer to fill that vacancy. If the Governor objects
540     to each of the nominations for a vacancy, she or he shall inform
541     the Chief Financial Officer in writing. Upon notification of an
542     objection by the Governor, the Chief Financial Officer shall
543     submit one to three additional nominations for that vacancy
544     until the vacancy is filled. One member must be the State Health
545     Officer or her or his designee.
546          (2)   Two members of the board must be funeral directors
547     licensed under part III of this chapter who are associated with
548     a funeral establishment. One member of the board must be a
549     funeral director licensed under part III of this chapter who is
550     associated with a funeral establishment licensed under part III
551     of this chapter which has a valid preneed license issued
552     pursuant to this chapter and who owns or operates a cinerator
553     facility approved under chapter 403 and licensed under part VI
554     of this chapter. Two members of the board must be persons whose
555     primary occupation is associated with a cemetery company
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556     licensed pursuant to this chapter. Two members of the board must
557     be consumers who are residents of this state, have never been
558     licensed as funeral directors or embalmers, are not connected
559     with a cemetery or cemetery company licensed pursuant to this
560     chapter, and are not connected with the death care industry or
561     the practice of embalming, funeral directing, or direct
562     disposition. One of the two consumer members must be at least 60
563     years of age. One member of the board must be a consumer who is
564     a resident of this state; is licensed as a certified public
565     accountant under chapter 473; has never been licensed as a
566     funeral director or an embalmer; is not a principal or an
567     employee of any licensee licensed under this chapter; and does
568     not otherwise have control, as defined in s. 497.005, over any
569     licensee licensed under this chapter. One member of the board
570     must be a principal of a monument establishment licensed under
571     this chapter as a monument builder. One member must be the State
572     Health Officer or her or his designee. There may not be two or
573     more board members who are principals or employees of the same
574     company or partnership or group of companies or partnerships
575     under common control.
576          (3)   Board members shall be appointed for terms of 4 years
577     and may be reappointed; however, a member may not serve for more
578     than 8 consecutive years., and The State Health Officer shall
579     serve as long as that person holds that office. The designee of


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580     the State Health Officer shall serve at the pleasure of the
581     Chief Financial Officer Governor.
582          (4)   The Chief Financial Officer Governor may suspend and
583     the Senate may remove any board member for malfeasance or
584     misfeasance, neglect of duty, incompetence, substantial
585     inability to perform official duties, commission of a crime, or
586     other substantial cause as determined by the Chief Financial
587     Officer Governor or Senate, as applicable, to evidence a lack of
588     fitness to sit on the board. A board member shall be deemed to
589     have resigned her or his board membership, and that position
590     shall be deemed vacant, upon the failure of the member to attend
591     three consecutive meetings of the board or at least half of the
592     meetings of the board during any 12-month period, unless the
593     Chief Financial Officer determines that there was good and
594     adequate justification for the absences and that such absences
595     are not likely to continue. Any vacancy so created shall be
596     filled as provided in subsection (1).
597          (7)   Members of the board are subject to the code of ethics
598     under part III of chapter 112. For purposes of applying part III
599     of chapter 112 to activities of the members of the board, those
600     persons are considered public officers, and the department is
601     considered their agency. A board member may not vote on any
602     measure that would inure to his or her special private gain or
603     loss and, in accordance with s. 112.3143(2), may not vote on any
604     measure that he or she knows would inure to the special private
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605     gain or loss of any principal by which he or she is retained,
606     other than an agency as defined in s. 112.312; or that he or she
607     knows would inure to the special private gain or loss of his or
608     her relative or business associate. Before the vote is taken,
609     such member shall publicly state to the board the nature of his
610     or her interest in the matter from which he or she is abstaining
611     from voting and, within 15 days after the vote occurs, disclose
612     the nature of his or her interest as a public record in a
613     memorandum filed with the person responsible for recording the
614     minutes of the meeting, who shall incorporate the memorandum in
615     the minutes.
616          (8)   In accordance with ss. 112.3148 and 112.3149, a board
617     member may not knowingly accept, directly or indirectly, any
618     gift or expenditure from a person or entity, or an employee or
619     representative of such person or entity, which has a contractual
620     relationship with the department or the board, which is under
621     consideration for a contract, or which is licensed by the
622     department.
623          (9)   A board member who fails to comply with subsection (7)
624     or subsection (8) is subject to the penalties provided under ss.
625     112.317 and 112.3173.
626          (10)(a)   All meetings of the board are subject to the
627     requirements of s. 286.011, and all books and records of the
628     board are open to the public for reasonable inspection except as
629     otherwise provided by s. 497.172 or other applicable law.
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630          (b)   Except for emergency meetings, the department shall
631     give notice of any board meeting by publication on the
632     department's website at least 7 days before the meeting. The
633     department shall publish a meeting agenda on its website at
634     least 7 days before the meeting. The agenda must contain the
635     items to be considered in order of presentation. After the
636     agenda has been made available, a change may be made only for
637     good cause, as determined by the person designated to preside,
638     and must be stated in the record. Notification of such change
639     must be at the earliest practicable time.
640          Section 10.   Paragraph (a) of subsection (4) of section
641     497.153, Florida Statutes, is amended to read:
642          497.153   Disciplinary procedures and penalties.—
643          (4)   ACTION AFTER PROBABLE CAUSE FOUND.—
644          (a)   Service of an administrative complaint may be in
645     person by department staff or any person authorized to make
646     service of process under the Florida Rules of Civil Procedure.
647     Service upon a licensee may in the alternative be made by
648     certified mail, return receipt requested, to the last known
649     address of record provided by the licensee to the department. If
650     service by certified mail cannot be made at the last address
651     provided by the licensee to the department, service may be made
652     by e-mail, delivery receipt required, sent to the most recent e-
653     mail address provided by the licensee to the department in
654     accordance with s. 497.146.
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655          Section 11.   Paragraph (e) of subsection (1) of section
656     497.155, Florida Statutes, is amended to read:
657          497.155    Disciplinary citations and minor violations.—
658          (1)   CITATIONS.—
659          (e)   Service of a citation may be made by personal service
660     or certified mail, restricted delivery, to the subject at the
661     subject's last known address in accordance with s. 497.146. If
662     service by certified mail cannot be made at the last address
663     provided by the subject to the department, service may be made
664     by e-mail, delivery receipt required, sent to the most recent e -
665     mail address provided by the subject to the department in
666     accordance with s. 497.146.
667          Section 12.   Paragraph (a) of subsection (3) of section
668     624.155, Florida Statutes, is amended to read:
669          624.155    Civil remedy.—
670          (3)(a)    As a condition precedent to bringing an action
671     under this section, the department and the authorized insurer
672     must have been given 60 days' written notice of the violation.
673     Notice to the authorized insurer must be provided by the
674     department to the e-mail address designated by the insurer under
675     s. 624.422.
676          Section 13.   Paragraphs (c) and (d) subsection (10) of
677     section 624.307, Florida Statutes, are redesignated as
678     paragraphs (d) and (e), respectively, paragraph (b) is amended,


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679     and a new paragraph (c) is added to subsection (10) of that
680     section, to read:
681          624.307   General powers; duties.—
682          (10)
683          (b)    Any person licensed or issued a certificate of
684     authority or made an eligible surplus lines insurer by the
685     department or the office shall respond, in writing or
686     electronically, to the division within 14 days after receipt of
687     a written request for documents and information from the
688     division concerning a consumer complaint. The response must
689     address the issues and allegations raised in the complaint and
690     include any requested documents concerning the consumer
691     complaint not subject to attorney-client or work-product
692     privilege. The division may impose an administrative penalty for
693     failure to comply with this paragraph of up to $5,000 per
694     violation upon any entity licensed by the department or the
695     office and up to $1,000 per violation by any individual licensed
696     by the department or the office.
697          (c)    Each insurer issued a certificate of authority or made
698     an eligible surplus lines insurer shall file with the department
699     an e-mail address to which requests for response to consumer
700     complaints shall be directed pursuant to paragraph (b). Such
701     insurer shall also designate a contact person for escalated
702     complaint issues and shall provide the name, e-mail address, and
703     telephone number of such person. A licensee of the department,
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704     including an agency or a firm, may elect to designated an e-mail
705     address to which requests for response to consumer complaints
706     shall be directed pursuant to paragraph (b). If a licensee,
707     including an agency or a firm, elects not to designate an e-mail
708     address, the department shall direct requests for response to
709     consumer complaints to the e-mail of record for the licensee in
710     the department's licensing system. An insurer or a licensee,
711     including an agency or a firm, may change a designated contact
712     information at any time by submitting the new information to the
713     department using the method designated by rule by the
714     department.
715          Section 14.    Subsection (2) of section 626.171, Florida
716     Statutes, is amended to read:
717          626.171     Application for license as an agent, customer
718     representative, adjuster, service representative, or reins urance
719     intermediary.—
720          (2)   In the application, the applicant shall set forth:
721          (a)   His or her full name, age, social security number,
722     residence address, business address, mailing address, contact
723     telephone numbers, including a business telephone number, and e-
724     mail address.
725          (b)   A statement indicating the method the applicant used
726     or is using to meet any required prelicensing education,
727     knowledge, experience, or instructional requirements for the
728     type of license applied for.
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729          (c)     Whether he or she has been refused or has voluntarily
730     surrendered or has had suspended or revoked a license to solicit
731     insurance by the department or by the supervising officials of
732     any state.
733          (d)     Whether any insurer or any managing general agent
734     claims the applicant is indebted under any agency contract or
735     otherwise and, if so, the name of the claimant, the nature of
736     the claim, and the applicant's defense thereto, if any.
737          (e)     Proof that the applicant meets the requirements for
738     the type of license for which he or she is applying.
739          (f)     The applicant's gender (male or female).
740          (g)     The applicant's native language.
741          (h)     The highest level of education achieved by the
742     applicant.
743          (i)     The applicant's race or ethnicity (African American,
744     white, American Indian, Asian, Hispanic, or other).
745          (j)     Such other or additional information as the department
746     may deem proper to enable it to determine the character,
747     experience, ability, and other qualifications of the applicant
748     to hold himself or herself out to the public as an insurance
749     representative.
750
751     However, the application must contain a statement that an
752     applicant is not required to disclose his or her race or
753     ethnicity, gender, or native language, that he or she will not
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754     be penalized for not doing so, and that the department will use
755     this information exclusively for research and statistical
756     purposes and to improve the quality and fairness of the
757     examinations. The department shall make provisions for
758     applicants to submit cellular telephone numbers as part of the
759     application process on a voluntary basis for purpose of two-
760     factor authentication of secure login credentials only.
761          Section 15.    Paragraph (j) of subsection (2) of section
762     626.221, Florida Statutes, is amended to read:
763          626.221     Examination requirement; exemptions.—
764          (2)   However, an examination is not necessary for any of
765     the following:
766          (j)   An applicant for license as an all-lines adjuster who
767     has the designation of Accredited Claims Adjuster (ACA) from a
768     regionally accredited postsecondary institution in this state;
769     Certified All Lines Adjuster (CALA) from Kaplan Financial
770     Education; Associate in Claims (AIC) from the Insurance
771     Institute of America; Professional Claims Adjuster (PCA) from
772     the Professional Career Institute; Professional Property
773     Insurance Adjuster (PPIA) from the HurriClaim Training Academy;
774     Certified Adjuster (CA) from ALL LINES Training; Certified
775     Claims Adjuster (CCA) from AE21 Incorporated; Claims Adjuster
776     Certified Professional (CACP) from WebCE, Inc.; Accredited
777     Insurance Claims Specialist (AICS) from Encore Claim Services;
778     Professional in Claims (PIC) from 2021 Training, LLC; Registered
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779     Claims Adjuster (RCA) from American Insurance College; or
780     Universal Claims Certification (UCC) from Claims and Litigation
781     Management Alliance (CLM) whose curriculum has been approved by
782     the department and which includes comprehensive analysis of
783     basic property and casualty lines of insurance and testing at
784     least equal to that of standard department testing for the all-
785     lines adjuster license. The department shall adopt rules
786     establishing standards for the approval of curriculum.
787          Section 16.   Subsection (6) of section 626.601, Florida
788     Statutes, is amended to read:
789          626.601   Improper conduct; inquiry; fingerprinting. —
790          (6)   The complaint and any information obtained pursuant to
791     the investigation by the department or office are confidential
792     and are exempt from s. 119.07 unless the department or office
793     files a formal administrative complaint, emergency order, or
794     consent order against the individual or entity. This subsection
795     does not prevent the department or office from disclosing the
796     complaint or such information as it deems necessary to conduct
797     the investigation, to update the complainant as to the status
798     and outcome of the complaint, to review the details of the
799     investigation with the individual or entity or their
800     representative, or to share such information with any law
801     enforcement agency or other regulatory body.
802          Section 17.   Subsection (3) of section 626.7351, Florida
803     Statutes, is amended to read:
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804          626.7351     Qualifications for customer representative's
805     license.—The department shall not grant or issue a license as
806     customer representative to any individual found by it to be
807     untrustworthy or incompetent, or who does not meet each of the
808     following qualifications:
809          (3)   Within 4 years preceding the date that the application
810     for license was filed with the department, the applicant has
811     earned the designation of Accredited Advisor in Insurance (AAI),
812     Associate in General Insurance (AINS), or Accredited Customer
813     Service Representative (ACSR) from the Insurance Institute of
814     America; the designation of Certified Insurance Counselor (CIC)
815     from the Society of Certified Insurance Service Counselors; the
816     designation of Certified Professional Service Representative
817     (CPSR) from the National Foundation for CPSR; the designation of
818     Certified Insurance Service Representative (CISR) from the
819     Society of Certified Insurance Service Representatives; the
820     designation of Certified Insurance Representative (CIR) from
821     All-Lines Training; the designation of Chartered Customer
822     Service Representative (CCSR) from American Insurance College;
823     the designation of Professional Customer Service Representative
824     (PCSR) from the Professional Career Institute; the designation
825     of Insurance Customer Service Representative (ICSR) from
826     Statewide Insurance Associates LLC; the designation of
827     Registered Customer Service Representative (RCSR) from a
828     regionally accredited postsecondary institution in the state
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829     whose curriculum is approved by the department and includes
830     comprehensive analysis of basic property and casualty lines of
831     insurance and testing which demonstrates mastery of the subject;
832     or a degree from an accredited institution of higher learning
833     approved by the department when the degree includes a minimum of
834     9 credit hours of insurance instruction, including specific
835     instruction in the areas of property, casualty, and inland
836     marine insurance. The department shall adopt rules establishing
837     standards for the approval of curriculum.
838          Section 18.   Section 626.878, Florida Statutes, is amended
839     to read:
840          626.878   Rules; code of ethics.—
841          (1)   An adjuster shall subscribe to the code of ethics
842     specified in the rules of the department. The rules shall
843     implement the provisions of this part and specify the terms and
844     conditions of contracts, including a right to cancel, and
845     require practices necessary to ensure fair dealing, prohibit
846     conflicts of interest, and ensure preservation of the rights of
847     the claimant to participate in the adjustment of claims.
848          (2)   A person licensed as an adjuster must identify himself
849     or herself in any advertisement, solicitation, or written
850     document based on the adjuster appointment type held.
851          (3)   An adjuster who has had his or her licensed revoked or
852     suspended may not participate in any part of an insurance claim
853     or in the insurance claims adjusting process, including
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854     estimating, completing, filing, negotiating, appraising,
855     mediating, umpiring, or effecting settlement of a claim for loss
856     or damage covered under an insurance contract. A person who
857     provides these services while the person's license is revoked or
858     suspended acts as an unlicensed adjuster.
859          Section 19.    Subsection (1) of section 626.929, Florida
860     Statutes, is amended, and subsection (4) is added to that
861     section, to read:
862          626.929   Origination, acceptance, placement of surplus
863     lines business.—
864          (1)   A licensed and appointed general lines agent while
865     also licensed and appointed as a surplus lines agent under this
866     part may originate surplus lines business and may accept surplus
867     lines business from any other originating Florida-licensed
868     general lines agent appointed and licensed as to the kinds of
869     insurance involved and may compensate such agent therefor.
870          (4)   A general lines agent while licensed as a surplus
871     lines agent under this part may appoint these licenses with a
872     single surplus license agent appointment pursuant to s. 624.501.
873     Such agent may only originate surplus lines business and accept
874     surplus lines business from other originating Florida -licensed
875     general lines agents appointed and licensed as to the kinds of
876     insurance involved and may compensate such agent therefor. Such
877     agent may not be appointed by or transact general lines
878     insurance on behalf of an admitted insurer.
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879          Section 20.    Paragraphs (j) is added to subsection (4) of
880     section 627.351, Florida Statutes, to read:
881          627.351    Insurance risk apportionment plans.—
882          (4)     MEDICAL MALPRACTICE RISK APPORTIONMENT; ASSOCIATION
883     CONTRACTS AND PURCHASES.—
884          (j)1.     After July 1, 2024, all contracts entered into, and
885     all purchases made by, the association pursuant to this
886     subsection which are valued at or more than $100,000 must first
887     be approved by the department. The department has 10 days to
888     approve or deny a contract or purchase upon electronic receipt
889     of the approval request. The contract or purchase is
890     automatically approved if the department is nonresponsive.
891          2.    All contracts and purchases valued at or more than
892     $100,000 require competition through a formal bid solicitation
893     conducted by the association. The association must undergo a
894     formal bid solicitation process by a minimum of three vendors.
895     The formal bid solicitation process must include all of the
896     following:
897          a.    The time and date for the receipt of bids, the
898     proposals, and whether the association contemplates renewal of
899     the contract, including the price for each year for which the
900     contract may be renewed.
901          b.    All the contractual terms and conditions applicable to
902     the procurement.


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903          3.    Evaluation of bids by the association must include
904     consideration of the total cost for each year of the contract,
905     including renewal years, as submitted by the vendor. The
906     association must award the contract to the most responsible and
907     responsive vendor. Any formal bid solicitation conducted by the
908     association must be made available, upon request, to the
909     department by electronic delivery.
910          Section 21.   Subsection (2) of section 627.43141, Florida
911     Statutes, is amended to read:
912          627.43141    Notice of change in policy terms.—
913          (2)    A renewal policy may contain a change in policy terms.
914     If such change occurs, the insurer shall give the named insured
915     advance written notice summarizing the change, which may be
916     enclosed in along with the written notice of renewal premium
917     required under ss. 627.4133 and 627.728 or sent separately
918     within the timeframe required under the Florida Insurance Code
919     for the provision of a notice of nonrenewal to the named insured
920     for that line of insurance. The insurer must also provide a
921     sample copy of the notice to the named insured's insurance agent
922     before or at the same time that notice is provided to the named
923     insured. Such notice shall be entitled "Notice of Change in
924     Policy Terms." and shall be in bold type of not less than 14
925     points and included as a single page or consecutive pages, as
926     necessary, within the written notice.


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927          Section 22.    Paragraph (a) of subsection (3) of section
928     627.70152, Florida Statutes, is amended to read:
929          627.70152    Suits arising under a property insurance
930     policy.—
931          (3)     NOTICE.—
932          (a)     As a condition precedent to filing a suit under a
933     property insurance policy, a claimant must provide the
934     department with written notice of intent to initiate litigation
935     on a form provided by the department. Such notice must be given
936     at least 10 business days before filing suit under the policy,
937     but may not be given before the insurer has made a determination
938     of coverage under s. 627.70131. Notice to the insurer must be
939     provided by the department to the e-mail address designated by
940     the insurer under s. 624.422. The notice must state with
941     specificity all of the following information:
942          1.    That the notice is provided pursuant to this section.
943          2.    The alleged acts or omissions of the insurer giving
944     rise to the suit, which may include a denial of coverage.
945          3.    If provided by an attorney or other representative,
946     that a copy of the notice was provided to the claimant.
947          4.    If the notice is provided following a denial of
948     coverage, an estimate of damages, if known.
949          5.    If the notice is provided following acts or omissions
950     by the insurer other than denial of coverage, both of the
951     following:
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952          a.    The presuit settlement demand, which must itemize the
953     damages, attorney fees, and costs.
954          b.    The disputed amount.
955
956     Documentation to support the information provided in this
957     paragraph may be provided along with the notice to the insurer.
958          Section 23.   Subsection (5) is added to section 631.59,
959     Florida Statutes, to read:
960          631.59   Duties and powers of department and office;
961     association contracts and purchases.—
962          (5)(a)   After July 1, 2024, all contracts entered into, and
963     all purchases made by, the association pursuant to this section
964     which are valued at or more than $100,000 must first be approved
965     by the department. The department has 10 days to approve or deny
966     the contract or purchase upon electronic receipt of the approval
967     request. The contract or purchase is automatically approved if
968     the department is nonresponsive.
969          (b)    All contracts and purchases valued at or more than
970     $100,000 require competition through a formal bid solicitation
971     conducted by the association. The association must undergo a
972     formal bid solicitation process. The formal bid solicitation
973     process must include all of the following:
974          1.    The time and date for the receipt of bids, the
975     proposals, and whether the association contemplates renewal of


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 976     the contract, including the price for each year for which the
 977     contract may be renewed.
 978          2.    All the contractual terms and conditions applicable to
 979     the procurement.
 980          (c)    Evaluation of bids by the association must include
 981     consideration of the total cost for each year of the contract,
 982     including renewal years, as submitted by the vendor. The
 983     association must award the contract to the most responsible a nd
 984     responsive vendor. Any formal bid solicitation conducted by the
 985     association must be made available, upon request, to the
 986     department via electronic delivery.
 987          (d) The provisions of subparagraphs (b) and (c) do not
 988     apply to claims defense counsel or claims vendors provided that
 989     contracts with all vendors which may exceed $100,000 are
 990     provided to the Department for prior approval in accordance with
 991     subparagraph (a).
 992          Section 24.    Subsection (6) is added to section 631.722,
 993     Florida Statutes, to read:
 994          631.722    Powers and duties of department and office;
 995     association contracts and purchases.—
 996          (6)(a)    After July 1, 2024, all contracts entered into, and
 997     all purchases made by, the association pursuant to this section
 998     which are valued at or more than $100,000 must first be approved
 999     by the department. The department has 10 days to approve or deny
1000     the contract or purchase upon electronic receipt of the approval
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1001     request. The contract or purchase is automatically approved if
1002     the department is nonresponsive.
1003          (b)    All contracts and purchases valued at or more than
1004     $100,000 require competition through a formal bid solicitation
1005     conducted by the association. The association must undergo a
1006     formal bid solicitation process. The formal bid solicitation
1007     process must include all of the following:
1008          1.    The time and date for the receipt of bids, the
1009     proposals, and whether the association contemplates renewal of
1010     the contract, including the price for each year for which the
1011     contract may be renewed.
1012          2.    All the contractual terms and conditions applicable to
1013     the procurement.
1014          (c)    Evaluation of bids by the association must include
1015     consideration of the total cost for each year of the contract,
1016     including renewal years, as submitted by the vendor. The
1017     association must award the contract to the most responsible and
1018     responsive vendor. Any formal bid solicitation conducted by the
1019     association must be made available, upon request, to the
1020     department via electronic delivery.
1021          Section 25.   Subsection (5) is added to section 631.821,
1022     Florida Statutes, to read:
1023          631.821   Powers and duties of the department; board
1024     contracts and purchases.—


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1025          (5)(a)   After July 1, 2024, all contracts entered into, and
1026     all purchases made by, the board pursuant to this section which
1027     are valued at or more than $100,000 must first be approved by
1028     the department. The department has 10 days to approve or deny
1029     the contract or purchase upon electronic receipt of the approval
1030     request. The contract or purchase is automatically approved if
1031     the department is nonresponsive.
1032          (b)    All contracts and purchases valued at or more than
1033     $100,000 require competition through a formal bid solicitation
1034     conducted by the board. The board must undergo a formal bid
1035     solicitation process. The formal bid solicitation process must
1036     include all of the following:
1037          1.    The time and date for the receipt of bids, the
1038     proposals, and whether the board contemplates renewal of the
1039     contract, including the price for each year for which the
1040     contract may be renewed.
1041          2.    All the contractual terms and conditions applicable to
1042     the procurement.
1043          (c)    Evaluation of bids by the board must include
1044     consideration of the total cost for each year of the contract,
1045     including renewal years, as submitted by the vendor. The plan
1046     must award the contract to the most responsible and r esponsive
1047     vendor. Any formal bid solicitation conducted by the board must
1048     be made available, upon request, to the department via
1049     electronic delivery.
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1050          Section 26.   Section 631.921, Florida Statutes, is amended
1051     to read:
1052          631.921    Department powers; board contracts and purchases.—
1053          (1)    The corporation shall be subject to examination by the
1054     department. By March 1 of each year, the board of directors
1055     shall cause a financial report to be filed with the department
1056     for the immediately preceding calendar year in a form approved
1057     by the department.
1058          (2)(a)    After July 1, 2024, all contracts entered into, and
1059     all purchases made by, the board pursuant to this section which
1060     are valued at or more than $100,000 must first be approved by
1061     the department. The department has 10 days to approve or deny
1062     the contract or purchase upon electronic receipt of the approval
1063     request. The contract or purchase is automatically approved if
1064     the department is nonresponsive.
1065          (b)    All contracts and purchases valued at or more than
1066     $100,000 require competition through a formal bid solicitation
1067     conducted by the board. The board must undergo a formal bid
1068     solicitation process. The formal bid solicitation process must
1069     include all of the following:
1070          1.    The time and date for the receipt of bids, the
1071     proposals, and whether the board contemplates renewal of the
1072     contract, including the price for each year for which the
1073     contract may be renewed.


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1074          2.    All the contractual terms and conditions applicable to
1075     the procurement.
1076          (c)    Evaluation of bids by the board must include
1077     consideration of the total cost for each year of the contract,
1078     including renewal years, as submitted by the vendor. The
1079     association must award the contract to the most responsible and
1080     responsive vendor. Any formal bid solicitation conduc ted by the
1081     association must be made available, upon request, to the
1082     department via electronic delivery.
1083          Section 27.   Paragraph (b) of subsection (3) of section
1084     633.124, Florida Statutes, is amended to read:
1085          633.124   Penalty for violation of law, rule, or order to
1086     cease and desist or for failure to comply with corrective
1087     order.—
1088          (3)
1089          (b)    A person who initiates a pyrotechnic display within
1090     any structure commits a felony of the third degree, punishable
1091     as provided in s. 775.082, s. 775.083, or s. 775.084, unless:
1092          1.    The structure has a fire protection system installed in
1093     compliance with s. 633.334.
1094          2.    The owner of the structure has authorized in writing
1095     the pyrotechnic display.
1096          3.    If the local jurisdiction requires a permit for the use
1097     of a pyrotechnic display in an occupied structure, such permit
1098     has been obtained and all conditions of the permit complied with
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1099     or, if the local jurisdiction does not require a permit for the
1100     use of a pyrotechnic display in an occupied structure, the
1101     person initiating the display has complied with National Fire
1102     Protection Association, Inc., Standard 1126, 2021 2001 Edition,
1103     Standard for the Use of Pyrotechnics before a Proximate
1104     Audience.
1105          Section 28.   Subsection (2) of section 633.202, Florida
1106     Statutes, is amended to read:
1107          633.202   Florida Fire Prevention Code.—
1108          (2)    The State Fire Marshal shall adopt the current edition
1109     of the National Fire Protection Association's Standard 1, Fire
1110     Prevention Code but may not adopt a building, mechanical,
1111     accessibility, or plumbing code. The State Fire Marshal shall
1112     adopt the current edition of the Life Safety Code, NFPA 101,
1113     current editions, by reference. The State Fire Marshal may
1114     modify the selected codes and standards as needed to accommodate
1115     the specific needs of the state. Standards or criteria in the
1116     selected codes shall be similarly incorporated by reference. The
1117     State Fire Marshal shall incorporate within sections of the
1118     Florida Fire Prevention Code provisions that address uniform
1119     firesafety standards as established in s. 633.206. The State
1120     Fire Marshal shall incorporate within sections of the Florida
1121     Fire Prevention Code provisions addressing regional and local
1122     concerns and variations.


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1123          Section 29.   Paragraph (b) of subsection (1) of section
1124     633.206, Florida Statutes, is amended to read:
1125          633.206   Uniform firesafety standards.—The Legislature
1126     hereby determines that to protect the public health, safety, and
1127     welfare it is necessary to provide for firesafety standards
1128     governing the construction and utilization of certa in buildings
1129     and structures. The Legislature further determines that certain
1130     buildings or structures, due to their specialized use or to the
1131     special characteristics of the person utilizing or occupying
1132     these buildings or structures, should be subject to firesafety
1133     standards reflecting these special needs as may be appropriate.
1134          (1)   The department shall establish uniform firesafety
1135     standards that apply to:
1136          (b)   All new, existing, and proposed hospitals, nursing
1137     homes, assisted living facilities, adult family-care homes,
1138     correctional facilities, public schools, transient public
1139     lodging establishments, public food service establishments,
1140     mobile food dispensing vehicles, elevators, migrant labor camps,
1141     mobile home parks, lodging parks, recreational vehicle par ks,
1142     recreational camps, residential and nonresidential child care
1143     facilities, facilities for the developmentally disabled, motion
1144     picture and television special effects productions, tunnels,
1145     energy storage systems, and self-service gasoline stations, of
1146     which standards the State Fire Marshal is the final
1147     administrative interpreting authority.
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1148
1149     In the event there is a dispute between the owners of the
1150     buildings specified in paragraph (b) and a local authority
1151     requiring a more stringent uniform firesafety standard for
1152     sprinkler systems, the State Fire Marshal shall be the final
1153     administrative interpreting authority and the State Fire
1154     Marshal's interpretation regarding the uniform firesafety
1155     standards shall be considered final agency action.
1156          Section 30.    Paragraph (b) of subsection (8) of section
1157     634.041, Florida Statutes, is amended to read:
1158          634.041    Qualifications for license.—To qualify for and
1159     hold a license to issue service agreements in this state, a
1160     service agreement company must be in compliance with this part,
1161     with applicable rules of the commission, with related sections
1162     of the Florida Insurance Code, and with its charter powers and
1163     must comply with the following:
1164          (8)
1165          (b)     A service agreement company does not have to establish
1166     and maintain an unearned premium reserve if it secures and
1167     maintains contractual liability insurance in accordance with the
1168     following:
1169          1.    Coverage of 100 percent of the claim exposure is
1170     obtained from an insurer or insurers approved by the office,
1171     which hold holds a certificate of authority under s. 624.401 to
1172     do business within this state, or secured through a risk
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1173     retention groups group, which are is authorized to do business
1174     within this state under s. 627.943 or s. 627.944. Such insurers
1175     insurer or risk retention groups group must maintain a surplus
1176     as regards policyholders of at least $15 million.
1177          2.   If the service agreement company does not meet its
1178     contractual obligations, the contractual liability insurance
1179     policy binds its issuer to pay or cause to be paid to the
1180     service agreement holder all legitimate claims and cancellation
1181     refunds for all service agreements issued by the service
1182     agreement company while the policy was in effect. This
1183     requirement also applies to those service agreements for which
1184     no premium has been remitted to the insurer.
1185          3.   If the issuer of the contractual liability policy is
1186     fulfilling the service agreements covered by the contractual
1187     liability policy and the service agreement holder cancels the
1188     service agreement, the issuer must make a full refund of
1189     unearned premium to the consumer, subject to the cancellation
1190     fee provisions of s. 634.121(3). The sales representative and
1191     agent must refund to the contractual liability policy issuer
1192     their unearned pro rata commission.
1193          4.   The policy may not be canceled, terminated, or
1194     nonrenewed by the insurer or the service agreement company
1195     unless a 90-day written notice thereof has been given to the
1196     office by the insurer before the date of the cancellation,
1197     termination, or nonrenewal.
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1198          5.    The service agreement company must provide the office
1199     with the claims statistics.
1200          6.    A policy issued in compliance with this paragraph may
1201     either pay 100 percent of claims as they are incurred, or pay
1202     100 percent of claims due in the event of the failure of the
1203     service agreement company to pay such claims when due.
1204
1205     All funds or premiums remitted to an insurer by a motor vehicle
1206     service agreement company under this part shall remain in the
1207     care, custody, and control of the insurer and shall be counted
1208     as an asset of the insurer; provided, however, this requirement
1209     does not apply when the insurer and the motor vehicle service
1210     agreement company are affiliated companies and members of an
1211     insurance holding company system. If the motor vehicle service
1212     agreement company chooses to comply with this paragraph but also
1213     maintains a reserve to pay claims, such reserve shall only be
1214     considered an asset of the covered motor vehicle service
1215     agreement company and may not be simultaneously counted as an
1216     asset of any other entity.
1217          Section 31.   Subsection (5) of section 634.081, Florida
1218     Statutes, is amended to read:
1219          634.081   Suspension or revocation of license; grounds.—
1220          (5)    The office shall suspend or revoke the license of a
1221     company if it finds that the ratio of gross written premiums
1222     written to net assets exceeds 10 to 1 unless the company has in
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1223     excess of $750,000 in net assets and is utilizing contractual
1224     liability insurance which cedes 100 percent of the service
1225     agreement company's claims liabilities to the contractual
1226     liability insurers insurer or is utilizing contractual liability
1227     insurance which reimburses the service agreement company for 100
1228     percent of its paid claims. However, if a service agreement
1229     company has been licensed by the office in excess of 10 years,
1230     is in compliance with all applicable provisions of this part,
1231     and has net assets at all times in excess of $3 million that
1232     comply with the provisions of part II of chapter 625, such
1233     company may not exceed a ratio of gross written premiums written
1234     to net assets of 15 to 1.
1235          Section 32.    Subsection (5) of section 634.3077, Florida
1236     Statutes, is renumbered as subsection (6), subsection (3) is
1237     amended, and a new subsection (5) is added to that section, to
1238     read:
1239          634.3077     Financial requirements.—
1240          (3)   An association may shall not be required to set up an
1241     unearned premium reserve if it has purchased contractual
1242     liability insurance which demonstrates to the satisfaction of
1243     the office that 100 percent of its claim exposure is covered by
1244     such insurance. Such contractual liability insurance shall be
1245     obtained from an insurer or insurers that hold holds a
1246     certificate of authority to do business within the state or from
1247     an insurer or insurers approved by the office as financially
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1248     capable of meeting the obligations incurred pursuant to the
1249     policy. For purposes of this subsection, the contractual
1250     liability policy shall contain the following provisions:
1251          (a)   In the event that the home warranty association is
1252     unable to fulfill its obligation under its contracts issued in
1253     this state for any reason, including insolvency, bankruptcy, or
1254     dissolution, the contractual liability insurer will pay losses
1255     and unearned premiums under such plans directly to persons
1256     making claims under such contracts.
1257          (b)   The insurer issuing the policy shall assume fu ll
1258     responsibility for the administration of claims in the event of
1259     the inability of the association to do so.
1260          (c)   The policy may not be canceled or not renewed by
1261     either the insurer or the association unless 60 days' written
1262     notice thereof has been given to the office by the insurer
1263     before the date of such cancellation or nonrenewal.
1264          (d)   The contractual liability insurance policy shall
1265     insure all home warranty contracts that were issued while the
1266     policy was in effect whether or not the premium has been
1267     remitted to the insurer.
1268          (5)   An association licensed under this part is not
1269     required to establish an unearned premium reserve or maintain
1270     contractual liability insurance and may allow its premiums to
1271     exceed the ratio to net assets limitation of this section if the
1272     association complies with the following:
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1273          (a)    The association or, if the association is a direct or
1274     indirect wholly owned subsidiary of a parent corporation, its
1275     parent corporation has, and maintains at all times, a minimum
1276     net worth of at least $100 million and provides the office with
1277     the following:
1278          1.    A copy of the association's annual audited financial
1279     statements or the audited consolidated financial statements of
1280     the association's parent corporation, prepared by an independent
1281     certified public accountant in accordance with generally
1282     accepted accounting principles, which clearly demonstrate the
1283     net worth of the association or its parent corporation to be
1284     $100 million, and a quarterly written certification to the
1285     office that the association or its parent corporation continues
1286     to maintain the net worth required under this paragraph.
1287          2.    The association's or its parent corporation's Form 10-
1288     K, Form 10-Q, or Form 20-F as filed with the United States
1289     Securities and Exchange Commission or such other documents
1290     required to be filed with a recognized stock exchange, which
1291     shall be provided on a quarterly and annual basis within 10 days
1292     after the last date each such report must be filed with the
1293     Securities and Exchange Commission, the National Associa tion of
1294     Security Dealers Automated Quotation system, or other recognized
1295     stock exchange.
1296


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1297     Failure to timely file the documents required under this
1298     paragraph may, at the discretion of the office, subject the
1299     association to suspension or revocation of its license under
1300     this part.
1301          (b)     If the net worth of a parent corporation is used to
1302     satisfy the net worth provisions of paragraph (a), the following
1303     provisions must be met:
1304          1.    The parent corporation must guarantee all service
1305     warranty obligations of the association, wherever written, on a
1306     form approved in advance by the office. A cancellation,
1307     termination, or modification of the guarantee does not become
1308     effective unless the parent corporation provides the office
1309     written notice at least 90 days before the effective date of the
1310     cancellation, termination, or modification and the office
1311     approves the request in writing. Before the effective date of
1312     the cancellation, termination, or modification of the guarantee,
1313     the association must demonstrate to the satisfaction of the
1314     office compliance with all applicable provisions of this part,
1315     including whether the association will meet the requirements of
1316     this section by the purchase of contractual liability insurance,
1317     establishing required reserves, or other method allowed under
1318     this section. If the association or parent corporation does not
1319     demonstrate to the satisfaction of the office compliance with
1320     all applicable provisions of this part, the association or
1321     parent association shall immediately cease writing new and
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1322     renewal business upon the effective date of the cancellation,
1323     termination, or modification.
1324          2.    The association must maintain at all times net assets
1325     of at least $750,000.
1326          Section 33.   Section 634.317, Florida Statutes, is amended
1327     to read:
1328          634.317    License and appointment required.—No person may
1329     solicit, negotiate, or effectuate home warranty contracts for
1330     remuneration in this state unless such person is licensed and
1331     appointed as a sales representative. A licensed and appointed
1332     sales representative shall be directly responsible and
1333     accountable for all acts of the licensee's employees.
1334     Municipalities, county governments, special districts, entities
1335     operated by a municipality or county government, and the
1336     employees or agents of a municipality, county government,
1337     special district, or entity operated by a municipality or county
1338     government, are exempt from these licensing and appointing
1339     requirements.
1340          Section 34.   Subsection (9) of section 648.25, Florida
1341     Statutes, is renumbered as subsection (10), and a new subsection
1342     (9) and subsection (11) are added to that section to read:
1343          648.25    Definitions.—As used in this chapter, the term:
1344          (9)    "Referring bail bond agent" is the limited surety
1345     agent who is appointed with the surety company issuing the
1346     transfer bond that is to be posted in a county where the
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1347     referring limited surety agent is not registered. The referring
1348     bail bond agent is the appointed agent held liable for the
1349     transfer bond, along with the issuing surety company.
1350          (11)   "Transfer bond" means the appearance bond and power
1351     of attorney form posted by a limited surety agent who is
1352     registered in the county where the defendant is being held in
1353     custody, and who is appointed to represent the same surety
1354     company issuing the appearance bond as the referring bail bond
1355     agent.
1356          Section 35.   Subsection (3) of section 648.26, Florida
1357     Statutes, is amended to read:
1358          648.26   Department of Financial Services; administration.—
1359          (3)    The papers, documents, reports, or any other
1360     investigatory records of the department are confidential and
1361     exempt from s. 119.07(1) until such investigation is completed
1362     or ceases to be active, unless the department or office files a
1363     formal administrative complaint, emergency order, or consent
1364     order against the individual or entity. For the purpose of this
1365     section, an investigation is considered active while the
1366     investigation is being conducted by the department with a
1367     reasonable, good faith belief that it may lead to the filing of
1368     administrative, civil, or criminal proceedings. An investigation
1369     does not cease to be active if the department is proceeding with
1370     reasonable dispatch and there is good faith belief that action
1371     may be initiated by the department or other administrative or
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1372     law enforcement agency. This subsection does not prevent the
1373     department or office from disclosing the content of a complaint
1374     or such information as it deems necessary to conduct the
1375     investigation, to update the complainant as to the status and
1376     outcome of the complaint, to review the details of the
1377     investigation with the subject or the subject's representative,
1378     or to share such information with any law enforcement agency or
1379     other regulatory body.
1380          Section 36.    Paragraph (a) of subsection (1) of section
1381     648.30, Florida Statutes, is amended to read:
1382          648.30    Licensure and appointment required; prohibited
1383     acts; penalties.—
1384          (1)(a)    A person or entity may not act in the capacity of a
1385     bail bond agent or bail bond agency or perform any of the
1386     functions, duties, or powers prescribed for bail bond agents or
1387     bail bond agencies under this chapter unless that person or
1388     entity is qualified, licensed, and appointed as provided in this
1389     chapter and employed by a bail bond agency.
1390          Section 37.    Subsection (1) of section 648.355, Florida
1391     Statutes, is amended to read:
1392          648.355    Limited surety agents and professional bail bond
1393     agents; qualifications.—
1394          (1)   The applicant shall furnish, with the application for
1395     license, a complete set of the applicant's fingerprints in
1396     accordance with s. 626.171(4) and a recent credential-sized,
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1397     fullface photograph of the applicant. The department may not
1398     issue a license under this section until the department has
1399     received a report from the Department of Law Enforcement and the
1400     Federal Bureau of Investigation relative to the existence or
1401     nonexistence of a criminal history report based on the
1402     applicant's fingerprints.
1403          Section 38.   Subsection (3) of section 648.43, Florida
1404     Statutes, is amended to read:
1405          648.43    Power of attorney; approval by office; filing of
1406     copies; notification of transfer bond.—
1407          (3)   Every bail bond agent who executes or countersigns a
1408     transfer bond shall indicate in writing on the bond the name ,
1409     and address, and license number of the referring bail bond
1410     agent.
1411          Section 39.   Section 717.101, Florida Statutes, is amended
1412     to read:
1413          717.101    Definitions.—As used in this chapter, unless the
1414     context otherwise requires:
1415          (1)   "Aggregate" means the amounts reported for owners of
1416     unclaimed property of less than $50 or where there is no name
1417     for the individual or entity listed on the holder's records,
1418     regardless of the amount to be reported.
1419          (2)   "Apparent owner" means the person whose name appears
1420     on the records of the holder as the person entitled to property
1421     held, issued, or owing by the holder.
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1422          (3)   "Audit" means an action or proceeding to examine and
1423     verify a person's records, books, accounts, and other documents
1424     to ascertain and determine compliance with this chapter.
1425          (4)   "Audit agent" means a person with whom the department
1426     enters into a contract with to conduct an audit or examination.
1427     The term includes an independent contractor of the person and
1428     each individual participating in the audit on behalf of the
1429     person or contractor.
1430          (5)(3)   "Banking organization" means any and all banks,
1431     trust companies, private bankers, savings banks, industrial
1432     banks, safe-deposit companies, savings and loan associations,
1433     credit unions, and investment companies in this state, organized
1434     under or subject to the laws of this state or of the United
1435     States, including entities organized under 12 U.S.C. s. 611, but
1436     does not include federal reserve banks. The term also includes
1437     any corporation, business association, or other organization
1438     that:
1439          (a)   Is a wholly or partially owned subsidiary of any
1440     banking, banking corporation, or bank holding company that
1441     performs any or all of the functions of a banking organization;
1442     or
1443          (b)   Performs functions pursuant to the terms of a contract
1444     with any banking organization state or national bank,
1445     international banking entity or similar entity, trust company,
1446     savings bank, industrial savings bank, land bank, safe-deposit
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1447     company, private bank, or any organization otherwise defined by
1448     law as a bank or banking organization.
1449          (6)(4)   "Business association" means any for-profit or
1450     nonprofit corporation other than a public corporation; joint
1451     stock company; investment company; unincorporated association or
1452     association of two or more individuals for business purposes,
1453     whether or not for profit; partnership; joint venture; limited
1454     liability company; sole proprietorship; business trust; trust
1455     company; land bank; safe-deposit company; safekeeping
1456     depository; financial organization; insurance company; federally
1457     chartered entity; utility company; or other business entity,
1458     whether or not for profit corporation (other than a public
1459     corporation), joint stock company, investment company, business
1460     trust, partnership, limited liability company, or association of
1461     two or more individuals for business purposes, whether for
1462     profit or not for profit.
1463          (7)(5)   "Claimant" means the person on whose behalf a claim
1464     is filed.
1465          (8)    "Claimant's representative" means an attorney who is a
1466     member in good standing of The Florida Bar, a certified public
1467     accountant licensed in this state, or private investigator who
1468     is duly licensed to do business in the state, registered with
1469     the department, and authorized by the claimant to claim
1470     unclaimed property on the claimant's behalf. The term does not
1471     include a person acting in a representative capacity, such as a
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1472     personal representative, guardian, trustee, or attorney, whose
1473     representation is not contingent upon the discovery or location
1474     of unclaimed property; provided, however, that any agreement
1475     entered into for the purpose of evading s. 717.135 is invalid
1476     and unenforceable.
1477          (9)(6)    "Credit balance" means an account balance in the
1478     customer's favor.
1479          (10)(7)    "Department" means the Department of Financial
1480     Services.
1481          (11)(8)    "Domicile" means the state of incorporation for a
1482     corporation; the state of filing for a business association,
1483     other than a corporation, whose formation or organization
1484     requires a filing with a state; the state of organization for a
1485     business association, other than a corporation, whose formation
1486     or organization does not require a filing with a state; the
1487     state of home office for a federally charted entity incorporated
1488     under the laws of a state, or, for an unincorporated business
1489     association, the state where the business association is
1490     organized.
1491          (12)(9)    "Due diligence" means the use of reasonable and
1492     prudent methods under particular circumstances to locate
1493     apparent owners of inactive accounts using the taxpayer
1494     identification number or social security number, if known, which
1495     may include, but are not limited to, using a nationwide
1496     database, cross-indexing with other records of the holder,
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1497     mailing to the last known address unless the last known address
1498     is known to be inaccurate, providing written notice as described
1499     in this chapter by electronic mail if an apparent owner has
1500     elected such delivery, or engaging a licensed agency or company
1501     capable of conducting such search and providing updated
1502     addresses.
1503          (13)    "Electronic"   means relating to technology having
1504     electrical, digital, magnetic, wireless, optical,
1505     electromagnetic, or similar capabilities.
1506          (14)(10)     "Financial organization" means a state or federal
1507     savings association, savings and loan association, savings bank,
1508     industrial bank, bank, banking organization, trust company,
1509     international bank agency, cooperative bank, building and loan
1510     association, or credit union.
1511          (15)(11)     "Health care provider" means any state-licensed
1512     entity that provides and receives payment for health care
1513     services. These entities include, but are not limited to,
1514     hospitals, outpatient centers, physician practices, and skilled
1515     nursing facilities.
1516          (16)(12)     "Holder" means:
1517          (a)     A person, wherever organized or domiciled, who is in
1518     possession or control or has custody of property or the rights
1519     to property belonging to another; is indebted to another on an
1520     obligation; or is obligated to hold for the account of, or to


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1521     deliver or pay to, the owner, property subject to this chapter;
1522     or:
1523           (a)   In possession of property belonging to another;
1524           (b)   A trustee in case of a trust; or
1525           (c)   Indebted to another on an obligation.
1526           (17)(13)    "Insurance company" means an association,
1527     corporation, or fraternal or mutual benefit organization,
1528     whether for profit or not for profit, which is engaged in
1529     providing insurance coverage.
1530           (18)(14)    "Intangible property" includes, by way of
1531     illustration and not limitation:
1532           (a)   Moneys, checks, virtual currency, drafts, deposits,
1533     interest, dividends, and income.
1534           (b)   Credit balances, customer overpayments, security
1535     deposits and other instruments as defined by chapter 679,
1536     refunds, unpaid wages, unused airline tickets, and unidentified
1537     remittances.
1538           (c)   Stocks, and other intangible ownership interests in
1539     business associations.
1540           (d)   Moneys deposited to redeem stocks, bonds, bearer
1541     bonds, original issue discount bonds, coupons, and other
1542     securities, or to make distributions.
1543           (e)   Amounts due and payable under the terms of insurance
1544     policies.


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1545          (f)   Amounts distributable from a trust or custodial fund
1546     established under a plan to provide any health, welfare,
1547     pension, vacation, severance, retirement, death, st ock purchase,
1548     profit sharing, employee savings, supplemental unemployment
1549     insurance, or similar benefit.
1550          (19)(15)     "Last known address" means a description of the
1551     location of the apparent owner sufficient for the purpose of the
1552     delivery of mail. For the purposes of identifying, reporting,
1553     and remitting property to the department which is presumed to be
1554     unclaimed, "last known address" includes any partial description
1555     of the location of the apparent owner sufficient to establish
1556     the apparent owner was a resident of this state at the time of
1557     last contact with the apparent owner or at the time the property
1558     became due and payable.
1559          (20)(16)     "Lawful charges" means charges against dormant
1560     accounts that are authorized by statute for the purpose of
1561     offsetting the costs of maintaining the dormant account.
1562          (21)(17)     "Managed care payor" means a health care plan
1563     that has a defined system of selecting and limiting health care
1564     providers as evidenced by a managed care contract with the
1565     health care providers. These plans include, but are not limited
1566     to, managed care health insurance companies and health
1567     maintenance organizations.
1568          (22)(18)     "Owner" means a person, or the person's legal
1569     representative, entitled to receive or having a legal or
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1570     equitable interest in or claim against property subject to this
1571     chapter; a depositor in the case of a deposit; a beneficiary in
1572     the case of a trust or a deposit in trust; or a payee in the
1573     case of a negotiable instrument or other intangible property a
1574     depositor in the case of a deposit, a beneficiary in the case of
1575     a trust or a deposit in trust, or a payee in the case of other
1576     intangible property, or a person having a legal or equitable
1577     interest in property subject to this chapter or his or her legal
1578     representative.
1579          (23)   "Person" means an individual; estate; business
1580     association; corporation; firm; association; joint adventure;
1581     partnership; government or governmental subdivision, agency, or
1582     instrumentality; or any other legal or commercial entity.
1583          (24)(19)     "Public corporation" means a corporation created
1584     by the state, founded and owned in the public interest,
1585     supported by public funds, and governed by those deriving their
1586     power from the state.
1587          (25)   "Record" means information that is inscribed on a
1588     tangible medium or that is stored in an electronic or other
1589     medium and is retrievable in perceivable form.
1590          (26)(20)     "Reportable period" means the calendar year
1591     ending December 31 of each year.
1592          (27)(21)     "State," when applied to a part of the United
1593     States, includes any state, district, commonwealth, territory,


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1594     insular possession, and any other area subject to the
1595     legislative authority of the United States.
1596          (28)(22)     "Trust instrument" means a trust instrument as
1597     defined in s. 736.0103.
1598          (23)   "Ultimate equitable owner" means a natural person
1599     who, directly or indirectly, owns or controls an ownership
1600     interest in a corporation, a foreign corporation, an alien
1601     business organization, or any other form of business
1602     organization, regardless of whether such natural person owns or
1603     controls such ownership interest through one or more natural
1604     persons or one or more proxies, powers of attorney, nominees,
1605     corporations, associations, partnerships, trusts, joint stock
1606     companies, or other entities or devices, or any combination
1607     thereof.
1608          (29)   "Unclaimed Property Purchase Agreement" means the
1609     form adopted by the department pursuant to s. 717.135 which must
1610     be used, without modification or amendment, by a claimant's
1611     representative to purchase unclaimed property from an owner.
1612          (30)   "Unclaimed Property Recovery Agreement" means the
1613     form adopted by the department pursuant to s. 717.135 which must
1614     be used, without modification or amendment, by a claimant's
1615     representative to obtain an owner's consent and authority to
1616     recover unclaimed property on the owner's behalf.
1617          (31)(24)     "United States" means any state, district,
1618     commonwealth, territory, insular possession, and any other area
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1619     subject to the legislative authority of the United States of
1620     America.
1621          (32)(25)     "Utility" means a person who owns or operates,
1622     for public use, any plant, equipment, property, franchise, or
1623     license for the transmission of communications or the
1624     production, storage, transmission, sale, delivery, or furnishing
1625     of electricity, water, steam, or gas.
1626          (33)(a)    "Virtual currency" means digital units of exchange
1627     that:
1628          1.    Have a centralized repository or administrator;
1629          2.    Are decentralized and have no centralized repository or
1630     administrator; or
1631          3.    May be created or obtained by computing or
1632     manufacturing effort.
1633          (b)    The term does not include any of the following:
1634          1.    Digital units that:
1635          a.    Are used solely within online gaming platforms;
1636          b.    Have no market or application outside of the online
1637     gaming platforms in sub-subparagraph a.;
1638          c.    Cannot be converted into, or redeemed for, fiat
1639     currency or virtual currency; and
1640          d.    Can or cannot be redeemed for real-world goods,
1641     services, discounts, or purchases.
1642          2.    Digital units that can be redeemed for:


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1643          a.    Real-world goods, services, discounts, or purchases as
1644     part of a customer affinity or rewards program with the issuer
1645     or other designated merchants; or
1646          b.    Digital units in another customer affinity or rewards
1647     program, but cannot be converted into, or redeemed for, fiat
1648     currency or virtual currency.
1649          3.    Digital units used as part of prepaid cards.
1650          Section 40.   Subsections (3) and (4) are added to section
1651     717.102, Florida Statutes, to read:
1652          717.102   Property presumed unclaimed; general rule. —
1653          (3)    A presumption that property is unclaimed is rebutted
1654     by an apparent owner's expression of interest in the property.
1655     An owner's expression of interest in property includes:
1656          (a)    A record communicated by the apparent owner to the
1657     holder or agent of the holder concerning the property or the
1658     account in which the property is held;
1659          (b)    An oral communication by the apparent owner to the
1660     holder or agent of the holder concerning the property or the
1661     account in which the property is held, if the holder or its
1662     agent contemporaneously makes and preserves a record of the fact
1663     of the apparent owner's communication;
1664          (c)    Presentment of a check or other instrument of payment
1665     of a dividend, interest payment, or other distribution, with
1666     respect to an account, underlying security, or interest in a
1667     business association;
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1668          (d)   Activity directed by an apparent owner in the account
1669     in which the property is held, including accessing the account
1670     or information concerning the account, or a direction by the
1671     apparent owner to increase, decrease, or otherwise change the
1672     amount or type of property held in the account;
1673          (e)   A deposit into or withdrawal from an account at a
1674     financial organization, excluding an automatic deposit or
1675     withdrawal previously authorized by the apparent owner or an
1676     automatic reinvestment of dividends or interest, which does not
1677     constitute an expression of interest; or
1678          (f)   Any other action by the apparent owner which
1679     reasonably demonstrates to the holder that the apparent owner
1680     knows that the property exists.
1681          (4)   A deceased owner is incapable of expressing an
1682     interest in property.
1683          Section 41.   Subsection (5) of section 717.106, Florida
1684     Statutes, is amended to read:
1685          717.106   Bank deposits and funds in financial
1686     organizations.—
1687          (5)   If the documents establishing a deposit described in
1688     subsection (1) state the address of a beneficiary of the
1689     deposit, and the account has a value of at least $50, notice
1690     shall be given to the beneficiary as provided for notice to the
1691     apparent owner under s. 717.117(6) s. 717.117(4). This


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1692     subsection shall apply to accounts opened on or after October 1,
1693     1990.
1694          Section 42.    Section 717.1065, Florida Statutes, is created
1695     to read:
1696          717.1065     Virtual currency.—
1697          (1)   Any virtual currency held or owing by a banking
1698     organization, corporation, custodian, exchange, or other entity
1699     engaged in virtual currency business activity is presumed
1700     unclaimed unless the owner, within 5 years, has communicated in
1701     writing with the banking organization, corporation, custodian,
1702     exchange, or other entity engaged in virtual currency business
1703     activity concerning the virtual currency or otherwise indicated
1704     an interest as evidenced by a memorandum or other record on file
1705     with the banking organization, corporation, custodian, exchange,
1706     or other entity engaged in virtual currency business activity.
1707          (2)   A holder may not deduct from the amount of any virtual
1708     currency subject to this section any charges imposed by reason
1709     of the virtual currency unless there is a valid and enforceable
1710     written contract between the holder and the owner of the virtual
1711     currency pursuant to which the holder may impose those charges
1712     and does not regularly reverse or otherwise cancel those charges
1713     with respect to the virtual currency.
1714          Section 43.    Paragraph (a) of subsection (1) of section
1715     717.1101, Florida Statutes, is amended to read:


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1716          717.1101     Unclaimed equity and debt of business
1717     associations.—
1718          (1)(a)   Stock or other equity interest in a business
1719     association is presumed unclaimed on the date of 3 years after
1720     the earliest of the following:
1721          1.   Three years after The date of the most recent of any
1722     owner-generated activity or communication related to the
1723     account, as recorded and maintained in the holder's database and
1724     records systems sufficient enough to demonstrate the owners
1725     continued awareness or interest in the property dividend, stock
1726     split, or other distribution unclaimed by the apparent owner;
1727          2.   Three years after the date of the death of the owner,
1728     as evidenced by: The date of a statement of account or other
1729     notification or communication that was returned as
1730     undeliverable; or
1731          a.   Notice to the holder of the owner's death by an
1732     administrator, beneficiary, relative, or trustee, or by a
1733     personal representative or other legal representative of the
1734     owner's estate;
1735          b.   Receipt by the holder of a copy of the death
1736     certificate of the owner;
1737          c.   Confirmation by the holder of the owner's death though
1738     other means; or
1739          d.   Other evidence from which the holder may reasonably
1740     conclude that the owner is deceased; or
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1741          3.    One year after the date on which the holder receives
1742     notice under subparagraph 2. if the notice is received 2 years
1743     or less after the owner's death and the holder lacked knowledge
1744     of the owner's death during that period of 2 years or less The
1745     date the holder discontinued mailings, notifications, or
1746     communications to the apparent owner.
1747          Section 44.   Subsection (1) of section 717.112, Florida
1748     Statutes, is amended to read:
1749          717.112   Property held by agents and fiduciaries.—
1750          (1)    Except as provided in ss. 717.1125 and 733.816, All
1751     intangible property and any income or increment thereon held in
1752     a fiduciary capacity for the benefit of another person,
1753     including property held by an attorney in fact or an agent,
1754     except as provided in ss. 717.1125 and 733.816, is presumed
1755     unclaimed unless the owner has within 5 years after it has
1756     become payable or distributable increased or decreased the
1757     principal, accepted payment of principal or income, communicated
1758     in writing concerning the property, or otherwise indicated an
1759     interest as evidenced by a memorandum or other record on file
1760     with the fiduciary.
1761          Section 45.   Section 717.117, Florida Statutes, is amended
1762     to read:
1763          717.117   Report of unclaimed property.—
1764          (1)    Every person holding funds or other property, tangible
1765     or intangible, presumed unclaimed and subject to custody as
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1766     unclaimed property under this chapter shall report to the
1767     department on such forms as the department may prescribe by
1768     rule. In lieu of forms, a report identifying 25 or more
1769     different apparent owners must be submitted by the holder via
1770     electronic medium as the department may prescribe by rule. The
1771     report must include:
1772          (a)   Except for traveler's checks and money orders, The
1773     name, social security number or taxpayer identification number,
1774     and date of birth, if known, and last known address, if any, of
1775     each person appearing from the records of the holder to be the
1776     owner of any property which is presumed unclaimed and which has
1777     a value of $10 $50 or more.
1778          (b)   For unclaimed funds that which have a value of $10 $50
1779     or more held or owing under any life or endowment insurance
1780     policy or annuity contract, the identifying information provided
1781     in paragraph (a) for both full name, taxpayer identification
1782     number or social security number, date of birth, if known, and
1783     last known address of the insured or annuitant and of the
1784     beneficiary according to records of the insurance company
1785     holding or owing the funds.
1786          (c)   For all tangible property held in a safe-deposit box
1787     or other safekeeping repository, a description of the property
1788     and the place where the property is held and may be inspected by
1789     the department, and any amounts owing to the holder. Contents of
1790     a safe-deposit box or other safekeeping repository which consist
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1791     of documents or writings of a private nature and which have
1792     little or no apparent value shall not be presumed unclaimed.
1793          (d)   The nature or type of property, any accounting or and
1794     identifying number associated with the property, a if any, or
1795     description of the property, and the amount appearing from the
1796     records to be due. Items of value under $10 $50 each may be
1797     reported in the aggregate.
1798          (e)   The date the property became payable, demandable, or
1799     returnable, and the date of the last transaction with the
1800     apparent owner with respect to the property.
1801          (f)   Any other information the department may pres cribe by
1802     rule as necessary for the administration of this chapter.
1803          (2)   If the total value of all presumed unclaimed property,
1804     whether tangible or intangible, held by a person is less than
1805     $10, a zero balance report may be filed for that reporting
1806     period.
1807          (f)   Any person or business association or public
1808     corporation holding funds presumed unclaimed and having a total
1809     value of $10 or less may file a zero balance report for that
1810     reporting period. The balance brought forward to the new
1811     reporting period is zero.
1812          (g)   Such other information as the department may prescribe
1813     by rule as necessary for the administration of this chapter.




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1814          (3)(h)   Credit balances, customer overpayments, security
1815     deposits, and refunds having a value of less than $10 shall not
1816     be presumed unclaimed.
1817          (4)(2)   If the holder of property presumed unclaimed and
1818     subject to custody as unclaimed property is a successor holder
1819     or if the holder has changed the holder's name while in
1820     possession of the property, the holder shall file with the
1821     holder's report all known names and addresses of each prior
1822     holder of the property. Compliance with this subsection means
1823     the holder exercises reasonable and prudent efforts to determine
1824     the names of all prior holders.
1825          (5)(3)   The report must be filed before May 1 of each year.
1826     The report shall apply to the preceding calendar year. On
1827     written request by any person required to file a report, and
1828     upon a showing of good cause, the department may extend the
1829     reporting date. The department may impose and collect a penalty
1830     of $10 per day up to a maximum of $500 for the failure to timely
1831     report, if an extension was not provided or if the holder of the
1832     property failed the failure to include in a report information
1833     required by this chapter which was in the holder's possession at
1834     the time of reporting. The penalty shall be remitted to the
1835     department within 30 days after the date of the notification to
1836     the holder that the penalty is due and owing. As necessary for
1837     proper administration of this chapter, the department may wai ve
1838     any penalty due with appropriate justification. On written
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1839     request by any person required to file a report and upon a
1840     showing of good cause, the department may postpone the reporting
1841     date. The department must provide information contained in a
1842     report filed with the department to any person requesting a copy
1843     of the report or information contained in a report, to the
1844     extent the information requested is not confidential, within 45
1845     days after the department determines that the report has been
1846     processed and added to the unclaimed property database
1847     subsequent to a determination that the report is accurate and
1848     acceptable and that the reported property is the same as the
1849     remitted property.
1850          (6)(4)   Holders of inactive accounts having a value of $50
1851     or more shall use due diligence to locate and notify apparent
1852     owners that the entity is holding unclaimed property available
1853     for them to recover. Not more than 120 days and not less than 60
1854     days prior to filing the report required by this section, the
1855     holder in possession of property presumed unclaimed and subject
1856     to custody as unclaimed property under this chapter shall send
1857     written notice by first-class United States mail to the apparent
1858     owner at the apparent owner's last known address from the
1859     holder's records or from other available sources, or via
1860     electronic mail if the apparent owner has elected this method of
1861     delivery, informing the apparent owner that the holder is in
1862     possession of property subject to this chapter, if the holder
1863     has in its records a mailing or electronic an address for the
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1864     apparent owner which the holder's records do not disclose to be
1865     inaccurate. These two means of contact are not mutually
1866     exclusive; if the mailing address is determined to be
1867     inaccurate, electronic mail may be used if so elected b y the
1868     apparent owner.
1869          (7)   The written notice to the apparent owner required
1870     under this section must:
1871          (a)   Contain a heading that reads substantially as follows:
1872     "Notice. The State of Florida requires us to notify you that
1873     your property may be transferred to the custody of the Florida
1874     Department of Financial Services if you do not contact us before
1875     (insert date that is 30 days after the date of notice)."
1876          (b)   Identify the type, nature, and, except for property
1877     that does not have a fixed value, value of the property that is
1878     the subject of the notice.
1879          (c)   State that the property will be turned over to the
1880     custody of the department if no response is received within 30
1881     days after the date of the notice.
1882          (d)   State that any property that is not legal tender of
1883     the United States may be sold or liquidated by the department.
1884          (e)   State that after the property is turned over to the
1885     department, an apparent owner seeking return of the property may
1886     file a claim with the department.
1887          (f)   State that the property is currently with a holder and
1888     provide instructions that the apparent owner must follow to
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1889     prevent the holder from reporting and paying for the property or
1890     from delivering the property to the department.
1891          (8)(5)   Any holder of intangible property may file with the
1892     department a petition for determination that the property is
1893     unclaimed requesting the department to accept custody of the
1894     property. The petition shall state any special circumstances
1895     that exist, contain the information required by subsection (4)
1896     (2), and show that a diligent search has been made to locate the
1897     owner. If the department finds that the proof of diligent search
1898     is satisfactory, it shall give notice as provided in s. 717.118
1899     and accept custody of the property.
1900          (9)(6)   Upon written request by any entity or person
1901     required to file a report, stating such entity's or person's
1902     justification for such action, the department may place that
1903     entity or person in an inactive status as an unclaimed property
1904     "holder."
1905          (10)(7)(a)   This section does not apply to the unclaimed
1906     patronage refunds as provided for by contract or through bylaw
1907     provisions of entities organized under chapter 425 or that are
1908     exempt from ad valorem taxation pursuant to s. 196.2002.
1909          (b)    This section does not apply to intangible property
1910     held, issued, or owing by a business association subject to the
1911     jurisdiction of the United States Surface Transportation Board
1912     or its successor federal agency if the apparent owner of such
1913     intangible property is a business association. The holder of
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1914     such property does not have any obligation to report, to pay, or
1915     to deliver such property to the department.
1916          (c)   This section does not apply to credit balances,
1917     overpayments, refunds, or outstanding checks owed by a health
1918     care provider to a managed care payor with whom the health care
1919     provider has a managed care contract, provided that the credit
1920     balances, overpayments, refunds, or outstanding checks become
1921     due and owing pursuant to the managed care contract.
1922          (11)(8)(a)    As used in this subsection, the term "property
1923     identifier" means the descriptor used by the holder to identify
1924     the unclaimed property.
1925          (b)   Social security numbers and property identifiers
1926     contained in reports required under this section, held by the
1927     department, are confidential and exempt from s. 119.07(1) and s.
1928     24(a), Art. I of the State Constitution.
1929          (c)   This exemption applies to social security numbers and
1930     property identifiers held by the department before, on, or after
1931     the effective date of this exemption.
1932          (12) This section shall take effect on January 1, 2025.
1933          Section 46.   Subsections (4), (5), and (6) of section
1934     717.119, Florida Statutes, are renumbered as subsections (5),
1935     (6), and (7), respectively, and a new subsection (4) and
1936     subsection (8) are added to that section, to read:
1937          717.119   Payment or delivery of unclaimed property. —


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1938          (4)   All virtual currency reported under this chapter on
1939     the annual report filing required in s. 717.117 shall be
1940     remitted to the department with the report. The holder shall
1941     liquidate the virtual currency and remit the proceeds to the
1942     department. The liquidation must occur within 30 before the
1943     filing of the report. Upon delivery of the virtual currency
1944     proceeds to the department, the holder is relieved of all
1945     liability of every kind in accordance with the provisions of s.
1946     717.1201 to every person for any losses or damages resulting to
1947     the person by the delivery to the department of the virtual
1948     currency proceeds.
1949          (8)   A holder may not assign or otherwise transfer its
1950     obligation to report, pay, or deliver property or to comply with
1951     the provisions of this chapter, other than to a parent,
1952     subsidiary, or affiliate of the holder.
1953          (a)   Unless otherwise agreed to by the parties to a
1954     transaction, the holder's successor by merger or consolidation,
1955     or any person or entity that acquires all or substantially all
1956     of the holder's capital stock or assets, is responsible for
1957     fulfilling the holder's obligation to report, pay, or deliver
1958     property or to comply with the duties of this chapter regarding
1959     the transfer to it of property owed to and being held for an
1960     owner resulting from the merger, consolidation, or acquisition.
1961          (b)   This subsection does not prohibit a holder from
1962     contracting with a third party for the reporting of unclaimed
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1963     property, but the holder remains responsible to the department
1964     for the complete, accurate, and timely reporting of the
1965     property.
1966          Section 47.    Section 717.1201, Florida Statutes, is amended
1967     to read:
1968          717.1201     Custody by state; holder relieved from liability;
1969     reimbursement of holder paying claim; reclaiming for owner;
1970     defense of holder; payment of safe-deposit box or repository
1971     charges.—
1972          (1)    Upon the good faith payment or delivery of property to
1973     the department, the state assumes custody and responsibility for
1974     the safekeeping of property. Any person who pays or delivers
1975     property to the department in good faith is relieved of all
1976     liability to the extent of the value of the property paid or
1977     delivered for any claim then existing or which thereafter may
1978     arise or be made in respect to the property.
1979          (a)    A holder's substantial compliance with s. 717.117(4)
1980     and good faith payment or delivery of property to the department
1981     terminates any legal relationship between the holder and the
1982     owner with respect to the property reported and releases and
1983     discharges the holder from any and all liability to the owner,
1984     the owner's heirs, personal representatives, successors, or
1985     assigns by reason of such payment or delivery, regardless of
1986     whether such property is in fact and in law unclaimed property,
1987     and such delivery and payment may be plead as a bar to recovery
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1988     and are a conclusive defense in any suit or action brought by
1989     the owner, the owner's heirs, personal representatives,
1990     successors, and assigns or any claimant against the holder by
1991     reason of such delivery or payment.
1992          (b)   If the holder pays or delivers property to the
1993     department in good faith and thereafter any other person claims
1994     the property from the holder paying or delivering, or another
1995     state claims the money or property under that state's laws
1996     relating to escheat or abandoned or unclaimed property, the
1997     department, upon written notice of the claim, shall defend the
1998     holder against the claim and indemnify the holder against any
1999     liability on the claim, except that a holder may not be
2000     indemnified against penalties imposed by another state.
2001          (2)   For the purposes of this section, a payment or
2002     delivery of property is made in good faith if:
2003          (a)   The payment or delivery was made in conjunction with
2004     an accurate and acceptable report.
2005          (b)   The payment or delivery was made in a reasonable
2006     attempt to comply with this chapter.
2007          (c)   The holder had a reasonable basis for believing, based
2008     on the facts then known, that the property was unclaimed and
2009     subject to this chapter.
2010          (d)   There is no showing that the records pursuant to which
2011     the delivery was made did not meet reasonable commercial
2012     standards of practice in the industry.
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2013          (3)(2)   Any holder who has paid money to the department
2014     pursuant to this chapter may make payment to any person
2015     appearing to be entitled to payment and, upon filing proof that
2016     the payee is entitled thereto, the department shall forthwith
2017     repay the holder without deduction of any fee or other charges.
2018     If repayment is sought for a payment made on a negotiable
2019     instrument, including a traveler's check or money order, the
2020     holder must be repaid under this subsection upon filing proof
2021     that the instrument was duly presented and that the payee is
2022     entitled to payment. The holder shall be repaid for payment made
2023     under this subsection even if the payment was made to a person
2024     whose claim was barred under s. 717.129(1).
2025          (4)(3)   Any holder who has delivered property, including a
2026     certificate of any interest in a business association, other
2027     than money to the department pursuant to this chapter may
2028     reclaim the property if still in the possession of the
2029     department, without payment of any fee or other charges, upon
2030     filing proof that the owner has claimed the property from the
2031     holder.
2032          (5)(4)   The department may accept an affidavit of the
2033     holder stating the facts that entitle the holder to recover
2034     money and property under this section as sufficient proof.
2035          (5)   If the holder pays or delivers property to the
2036     department in good faith and thereafter any other person claims
2037     the property from the holder paying or delivering, or another
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2038     state claims the money or property under that state's la ws
2039     relating to escheat or abandoned or unclaimed property, the
2040     department, upon written notice of the claim, shall defend the
2041     holder against the claim and indemnify the holder against any
2042     liability on the claim.
2043          (6)   For the purposes of this section, "good faith" means
2044     that:
2045          (a)   Payment or delivery was made in a reasonable attempt
2046     to comply with this chapter.
2047          (b)   The person delivering the property was not a fiduciary
2048     then in breach of trust in respect to the property and had a
2049     reasonable basis for believing, based on the facts then known to
2050     that person, that the property was unclaimed for the purposes of
2051     this chapter.
2052          (c)   There is no showing that the records pursuant to which
2053     the delivery was made did not meet reasonable commercial
2054     standards of practice in the industry.
2055          (6)(7)   Property removed from a safe-deposit box or other
2056     safekeeping repository is received by the department subject to
2057     the holder's right under this subsection to be reimbursed for
2058     the actual cost of the opening and to any valid lie n or contract
2059     providing for the holder to be reimbursed for unpaid rent or
2060     storage charges. The department shall make the reimbursement to
2061     the holder out of the proceeds remaining after the deduction of
2062     the department's selling cost.
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2063          (7)   If it appears to the satisfaction of the department
2064     that, because of some mistake of fact, error in calculation, or
2065     erroneous interpretation of a statute, a person has paid or
2066     delivered to the department pursuant to any provision of this
2067     chapter any money or other property not required by this chapter
2068     to be so paid or delivered, the department may, within 5 years
2069     after such erroneous payment or delivery, refund or redeliver
2070     such money or other property to the person, provided that such
2071     money or property has not been paid or delivered to a claimant
2072     or otherwise disposed of in accordance with this chapter.
2073          Section 48.   Subsection (1) of section 717.123, Florida
2074     Statutes, is amended to read:
2075          717.123   Deposit of funds.—
2076          (1)   All funds received under this chapter, including the
2077     proceeds from the sale of unclaimed property under s. 717.122,
2078     shall forthwith be deposited by the department in the Unclaimed
2079     Property Trust Fund. The department shall retain, from funds
2080     received under this chapter, an amount not exceeding $65 $15
2081     million from which the department shall make prompt payment of
2082     claims allowed by the department and shall pay the costs
2083     incurred by the department in administering and enforcing this
2084     chapter. All remaining funds received by the department under
2085     this chapter shall be deposited by the department into the State
2086     School Fund.


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2087          Section 49.    Section 717.1242, Florida Statutes, is amended
2088     to read:
2089          717.1242     Restatement of jurisdiction of the circuit court
2090     sitting in probate and the department.—
2091          (1)   It is and has been the intent of the Legislature that,
2092     pursuant to s. 26.012(2)(b), circuit courts have jurisdiction of
2093     proceedings relating to the settlement of the estates of
2094     decedents and other jurisdiction usually pertaining to courts of
2095     probate. It is and has been the intent of the Legislature that,
2096     pursuant to this chapter s. 717.124, the department determines
2097     the merits of claims and entitlements to for property paid or
2098     delivered to the department under this chapter. Consistent with
2099     this legislative intent, any estate or beneficiary, devisee,
2100     heir, personal representative, or other interested person, as
2101     those terms are defined in s. 731.201, of an estate seeking to
2102     obtain property paid or delivered to the department under this
2103     chapter must file a claim with the department as provided in s.
2104     717.124.
2105          (2)   If a beneficiary, devisee, heir, personal
2106     representative, or other interested person, as those terms are
2107     defined in s. 731.201, of an estate seeks administration of the
2108     estate, of which unclaimed property makes up 50 percent or more
2109     of the assets, the department shall be considered an interested
2110     party and provided with notice of any such proceeding as


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2111     provided in the Florida Probate Code and the Florida Probate
2112     Rules.
2113          (3)(2)    If any estate or heir of an estate seeks or obtains
2114     an order from a circuit court sitting in probate directing the
2115     department to pay or deliver to any person property paid or
2116     delivered to the department under this chapter, the estate or
2117     heir shall be ordered to pay the department reasonable costs and
2118     attorney's fees in any proceeding brought by the department to
2119     oppose, appeal, or collaterally attack the order if the
2120     department is the prevailing party in any such proceeding.
2121          Section 50.    Subsection (4) of section 717.1243, Florida
2122     Statutes, is amended to read:
2123          717.1243     Small estate accounts.—
2124          (4)   This section only applies only if all of the unclaimed
2125     property held by the department on behalf of the owner has an
2126     aggregate value of $20,000 $10,000 or less and no probate
2127     proceeding is pending.
2128          Section 51.    Subsection (2) of section 717.129, Florida
2129     Statutes, is amended to read:
2130          717.129    Periods of limitation.—
2131          (2)   The department may not commence an No action or
2132     proceeding to enforce this chapter with respect to the
2133     reporting, payment, or delivery of property or any other duty of
2134     a holder under this chapter may be commenced by the department
2135     with respect to any duty of a holder under this chapter more
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2136     than 10 years after the duty arose. The period of limitation
2137     established under this subsection is tolled by the earlier of
2138     the department's or audit agent's delivery of a notice that a
2139     holder is subject to an audit or examination under s. 717.1301
2140     or the holder's written election to enter into an unclaimed
2141     property voluntary disclosure agreement.
2142          Section 52.    Section 717.1301, Florida Statutes, is amended
2143     to read:
2144          717.1301     Investigations; examinations; subpoenas. —
2145          (1)   To carry out the chapter's purpose of protecting the
2146     interest of missing owners through the safeguarding of their
2147     property and to administer and enforce this chapter, the
2148     department may:
2149          (a)   Investigate, examine, inspect, request, or otherwise
2150     gather information or evidence on, claim documents from a
2151     claimant or a claimant's representative during its review of a
2152     claim.
2153          (b)   Audit the records of a person or the records in the
2154     possession of an agent, representative, subsidiary, or affiliate
2155     of the person subject to this chapter to determine whether the
2156     person complied with this chapter. Such records may include
2157     information to verify the completeness or accuracy of the
2158     records provided, even if such records may not identify property
2159     reportable to the department.


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2160          (c)   Take testimony of a person, including the person's
2161     employee, agent, representative, subsidiary, or affiliate, to
2162     determine whether the person complied with this chapter.
2163          (d)   Issue an administrative subpoena to require that the
2164     records specified in paragraph (b) be made available for
2165     examination or audit and that the testimony specified in
2166     paragraph (c) be provided.
2167          (e)   Bring an action in a court of competent jurisdiction
2168     seeking enforcement of an administrative subpoena issued under
2169     this section, which the court shall consider under procedures
2170     that will lead to an expeditious resolution of the action.
2171          (f)   Bring an administrative action or an action in a court
2172     of competent jurisdiction to enforce this chapter.
2173          (2)   If a person is subject to reporting property under
2174     this chapter, the department may require the person to file a
2175     verified report in a form prescribed by the department. The
2176     verified report must:
2177          (a)   State whether the person is holding property
2178     reportable under this chapter;
2179          (b)   Describe the property not previously reported, the
2180     property about which the department has inquired, or the
2181     property that is in dispute as to whether it is reportable under
2182     this chapter; and
2183          (c)   State the amount or value of the property.


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2184          (3)   The department may authorize a compliance review of a
2185     report for a specified reporting year. The review must be
2186     limited to the contents of the report filed, as required by s.
2187     717.117 and subsection (2), and all supporting documents related
2188     to the reports. If the review results in a finding of a
2189     deficiency in unclaimed property due and payable to the
2190     department, the department shall notify the holder in writing of
2191     the amount of deficiency within 1 year after the authorization
2192     of the compliance review. If the holder fails to pay the
2193     deficiency within 90 days, the department may seek to enforce
2194     the assessment under subsection (1). The department is not
2195     required to conduct a review under this section before
2196     initiating an audit.
2197          (4)   Notwithstanding any other provision of law, in a
2198     contract providing for the location or collection of unclaimed
2199     property, the department may authorize the contractor to deduct
2200     its fees and expenses for services provided under the contract
2201     from the unclaimed property that the contractor has recovered or
2202     collected under the contract. The department shall annually
2203     report to the Chief Financial Officer the total amount collected
2204     or recovered by each contractor during the previous fiscal year
2205     and the total fees and expenses deducted by each contractor.
2206          (1)   The department may make investigations and
2207     examinations within or outside this state of claims, reports,
2208     and other records as it deems necessary to administer and
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2209     enforce the provisions of this chapter. In such investigations
2210     and examinations the department may administer oaths, examine
2211     witnesses, issue subpoenas, and otherwise gather evidence. The
2212     department may request any person who has not filed a report
2213     under s. 717.117 to file a verified report stating whether or
2214     not the person is holding any unclaimed property reportable or
2215     deliverable under this chapter.
2216          (2)   Subpoenas for witnesses whose evidence is deemed
2217     material to any investigation or examination under this section
2218     may be issued by the department under seal of the department, or
2219     by any court of competent jurisdiction, commanding such
2220     witnesses to appear before the department at a time and place
2221     named and to bring such books, records, and documents as may be
2222     specified or to submit such books, records, and documents to
2223     inspection. Such subpoenas may be served by an authorized
2224     representative of the department.
2225          (3)   If any person shall refuse to testify, produce books,
2226     records, and documents, or otherwise refuse to obey a subpoena
2227     issued under this section, the department may present its
2228     petition to a court of competent jurisdiction in or for the
2229     county in which such person resides or has its princi pal place
2230     of business, whereupon the court shall issue its rule nisi
2231     requiring such person to obey forthwith the subpoena issued by
2232     the department or show cause for failing to obey said subpoena.
2233     Unless said person shows sufficient cause for failing to obe y
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2234     the subpoena, the court shall forthwith direct such person to
2235     obey the same subject to such punishment as the court may direct
2236     including, but not limited to, the restraint, by injunction or
2237     by appointment of a receiver, of any transfer, pledge,
2238     assignment, or other disposition of such person's assets or any
2239     concealment, alteration, destruction, or other disposition of
2240     subpoenaed books, records, or documents as the court deems
2241     appropriate, until such person has fully complied with such
2242     subpoena and the department has completed its investigation or
2243     examination. The department is entitled to the summary procedure
2244     provided in s. 51.011, and the court shall advance the cause on
2245     its calendar. Costs incurred by the department to obtain an
2246     order granting, in whole or in part, its petition shall be taxed
2247     against the subpoenaed person, and failure to comply with such
2248     order shall be a contempt of court.
2249          (4)   Witnesses shall be entitled to the same fees and
2250     mileage as they may be entitled by law for attending as
2251     witnesses in the circuit court, except where such examination or
2252     investigation is held at the place of business or residence of
2253     the witness.
2254          (5)   The material compiled by the department in an
2255     investigation or examination under this chapter is confidential
2256     until the investigation or examination is complete. If any such
2257     material contains a holder's financial or proprietary
2258     information, it may not be disclosed or made public by the
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2259     department after the investigation or audit is completed, except
2260     as required by a court of competent jurisdiction in the course
2261     of a judicial proceeding in which the state is a party, or
2262     pursuant to an agreement with another state allowing joint
2263     audits. Such material may be considered trade secret and exempt
2264     from s. 119.07(1) as provided for in s. 119.0715. The records,
2265     data, and information gathered material compiled by the
2266     department in an investigation or audit examination under this
2267     chapter remain remains confidential after the department's
2268     investigation or examination is complete if the department has
2269     submitted the material or any part of it to any law enforcement
2270     agency or other administrative agency for further investigation
2271     or for the filing of a criminal or civil prosecution and such
2272     investigation has not been completed or become inactive.
2273          (6)   If an investigation or an audit examination of the
2274     records of any person results in the disclosure of property
2275     reportable and deliverable under this chapter, the department
2276     may assess the cost of the investigation or audit the
2277     examination against the holder at the rate of $100 per 8-hour
2278     day for each investigator or examiner. Such fee shall be
2279     calculated on an hourly basis and shall be rounded to the
2280     nearest hour. The person shall also pay the travel expense and
2281     per diem subsistence allowance provided for state employees in
2282     s. 112.061. The person shall not be required to pay a per diem
2283     fee and expenses of an examination or investigation which shall
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2284     consume more than 30 worker-days in any one year unless such
2285     examination or investigation is due to fraudulent practices of
2286     the person, in which case such person shall be required to pay
2287     the entire cost regardless of time consumed. The fee for the
2288     costs of the investigation or audit shall be remitted to the
2289     department within 30 days after the date of the notification
2290     that the fee is due and owing. Any person who fails to pay the
2291     fee within 30 days after the date of the notification that the
2292     fee is due and owing shall pay to the department interest at the
2293     rate of 12 percent per annum on such fee from the date of the
2294     notification.
2295          Section 53.    Subsection (1) of section 717.1311, Florida
2296     Statutes, is amended to read:
2297          717.1311     Retention of records.—
2298          (1)   Every holder required to file a report under s.
2299     717.117 shall maintain a record of the specific type of
2300     property, amount, name, and last known address of the owner for
2301     10 5 years after the property becomes reportable, except to the
2302     extent that a shorter time is provided in subsection (2) or by
2303     rule of the department.
2304          Section 54.    Paragraph (j) of subsection (1) and subsection
2305     (3) of section 717.1322, Florida Statutes, are amended to read:
2306          717.1322     Administrative and civil enforcement.—
2307          (1)   The following acts are violations of this chapter and
2308     constitute grounds for an administrative enforcement action by
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2309     the department in accordance with the requirements of chapter
2310     120 and for civil enforcement by the department in a court of
2311     competent jurisdiction:
2312          (j)   Requesting or receiving compensation for notifying a
2313     person of his or her unclaimed property or assisting another
2314     person in filing a claim for unclaimed property, unless the
2315     person is an attorney licensed to practice law in this state, a
2316     Florida-certified public accountant, or a private investigator
2317     licensed under chapter 493, or entering into, or making a
2318     solicitation to enter into, an agreement to file a claim for
2319     unclaimed property owned by another, or a contract or agreement
2320     to purchase unclaimed property, unless such person is registered
2321     with the department under this chapter and an attorney licensed
2322     to practice law in this state in the regular practice of her or
2323     his profession, a Florida-certified public accountant who is
2324     acting within the scope of the practice of public accounting as
2325     defined in chapter 473, or a private investigator lic ensed under
2326     chapter 493. This paragraph does not apply to a person who has
2327     been granted a durable power of attorney to convey and receive
2328     all of the real and personal property of the owner, is the
2329     court-appointed guardian of the owner, has been employed as an
2330     attorney or qualified representative to contest the department's
2331     denial of a claim, or has been employed as an attorney to
2332     probate the estate of the owner or an heir or legatee of the
2333     owner.
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2334          (3)   A claimant's representative registrant is subject to
2335     civil enforcement and the disciplinary actions specified in
2336     subsection (2) for violations of subsection (1) by an agent or
2337     employee of the registrant's employer if the claimant's
2338     representative registrant knew or should have known that such
2339     agent or employee was violating any provision of this chapter.
2340          Section 55.    Subsection (1) of section 717.1333, Florida
2341     Statutes, is amended to read:
2342          717.1333     Evidence; estimations; audit reports and
2343     worksheets, investigator examiner's worksheets, investigative
2344     reports and worksheets, other related documents.—
2345          (1)   In any proceeding involving a holder under ss. 120.569
2346     and 120.57 in which an audit agent auditor, examiner, or
2347     investigator acting under authority of this chapter is available
2348     for cross-examination, any official written report, worksheet,
2349     or other related paper, or copy thereof, compiled, prepared,
2350     drafted, or otherwise made or received by the audit agent
2351     auditor, examiner, or investigator, after being duly
2352     authenticated by the audit agent auditor, examiner, or
2353     investigator, may be admitted as competent evidence upon the
2354     oath of the audit agent auditor, examiner, or investigator that
2355     the report, worksheet, or related paper was prepared or received
2356     as a result of an audit, examination, or investigation of the
2357     books and records of the person audited, examined, or
2358     investigated, or the agent thereof.
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2359          Section 56.   Subsections (1) and (2) of section 717.134,
2360     Florida Statutes, are amended to read:
2361          717.134   Penalties and interest.—
2362          (1)   For any person who willfully fails to render any
2363     report required under this chapter, the department may impose
2364     and collect a penalty of $500 per day up to a maximum of $5,000
2365     and 25 percent of the value of property not reported until an
2366     appropriate a report is provided rendered for any person who
2367     willfully fails to render any report required under this
2368     chapter. Upon a holder's showing of good cause, the department
2369     may waive said penalty or any portion thereof. If the holder
2370     acted in good faith and without negligence, the department shall
2371     waive the penalty provided herein.
2372          (2)   For any person who willfully refuses to pay or deliver
2373     unclaimed property to the department as required under this
2374     chapter, the department may impose and collect a penalty of $500
2375     per day up to a maximum of $5,000 and 25 percent of the value of
2376     property not paid or delivered until the property is paid or
2377     delivered for any person who willfully refuses to pay or deliver
2378     abandoned property to the department as required under this
2379     chapter.
2380          Section 57.   Section 717.135, Florida Statutes, is amended
2381     to read:




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2382          717.135     Recovery agreements and purchase agreements for
2383     claims filed by a claimant's representative or a purchaser; fees
2384     and costs, or total net gain.—
2385          (1)   In order to protect the interests of owners of
2386     unclaimed property, the department shall adopt by rule a form
2387     entitled "Unclaimed Property Recovery Agreement" and a form
2388     entitled "Unclaimed Property Purchase Agreement."
2389          (2)   The Unclaimed Property Recovery Agreement and the
2390     Unclaimed Property Purchase Agreement must include and disclose
2391     all of the following:
2392          (a)   The total dollar amount of unclaimed property accounts
2393     claimed or sold.
2394          (b)   The total percentage of all authorized fees and costs
2395     to be paid to the claimant's representative or the percentage of
2396     the value of the property to be paid as net gain to the
2397     purchaser purchasing claimant's representative.
2398          (c)   The total dollar amount to be deducted and received
2399     from the claimant as fees and costs by the claimant's
2400     representative or the total net dollar amount to be received by
2401     the purchaser purchasing claimant's representative.
2402          (d)   The net dollar amount to be received by the claimant
2403     or the seller.
2404          (e)   For each account claimed, the unclaimed property
2405     account number.


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2406          (f)     For the Unclaimed Property Purchase Agreement, a
2407     statement that the amount of the purchase price will be remitted
2408     to the seller by the purchaser within 30 days after the
2409     execution of the agreement by the seller.
2410          (g)     The name, address, e-mail address, phone number, and
2411     license number of the claimant's representative, or the name,
2412     address, e-mail address, and phone number of the purchaser.
2413          (h)1.    The manual signature of the claimant or seller and
2414     the date signed, affixed on the agreement by the claimant or
2415     seller.
2416          2.    Notwithstanding any other provision of this chapter to
2417     the contrary, the department may allow an apparent owner, who is
2418     also the claimant or seller, to sign the agreement
2419     electronically for claims of $2,000 or less. All electronic
2420     signatures on the Unclaimed Property Recovery Agreement and the
2421     Unclaimed Property Purchase Agreement must be affixed on the
2422     agreement by the claimant or seller using the specific,
2423     exclusive eSignature product and protocol authorized by the
2424     department.
2425          (i)     The social security number or taxpayer identification
2426     number of the claimant or seller, if a number has been issued to
2427     the claimant or seller.
2428          (j)     The total fees and costs, or the total discount in the
2429     case of a purchase agreement, which may not exceed 30 percent of
2430     the claimed amount. In the case of a recovery agreement, if the
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2431     total fees and costs exceed 30 percent, the fees and costs shall
2432     be reduced to 30 percent and the net balance shall be remitted
2433     directly by the department to the claimant. In the case of a
2434     purchase agreement, if the total net gain of the purchaser
2435     exceeds 30 percent, the claim will be denied.
2436          (3)   For an Unclaimed Property Purchase Agreement form,
2437     proof that the purchaser has made payment must be filed with the
2438     department along with the claim. If proof of payment is not
2439     provided, the claim is void.
2440          (4)   A claimant's representative or a purchaser must use
2441     the Unclaimed Property Recovery Agreement or the Unclaimed
2442     Property Purchase Agreement as the exclusive means of entering
2443     into an agreement or a contract with a claimant or seller to
2444     file a claim with the department.
2445          (5)   Fees and costs may be owed or paid to, or received by,
2446     a claimant's representative or a purchaser only after a filed
2447     claim has been approved and if the claimant's representative
2448     used an agreement authorized by this section.
2449          (6)   A claimant's representative or a purchaser may not use
2450     or distribute any other agreement of any type, conveyed by any
2451     method, with respect to the claimant or seller which relates,
2452     directly or indirectly, to unclaimed property accounts held by
2453     the department or the Chief Financial Officer other than the
2454     agreements authorized by this section. Any engagement,
2455     authorization, recovery, or fee agreement that is not authorized
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2456     by this section is void. A claimant's representative or a
2457     purchaser is subject to administrative and civil enforcement
2458     under s. 717.1322 if he or she uses an agreement that is not
2459     authorized by this section and if the agreement is used to
2460     apply, directly or indirectly, to unclaimed property held by
2461     this state. This subsection does not prohibit lawful
2462     nonagreement, noncontractual, or advertising communications
2463     between or among the parties.
2464          (7)    The Unclaimed Property Recovery Agreement and the
2465     Unclaimed Property Purchase Agreement may not contain language
2466     that makes the agreement irrevocable or that creates an
2467     assignment of any portion of unclaimed property held by the
2468     department.
2469          (8)    When a claim is approved, the department may pay any
2470     additional account that is owned by the claimant but has not
2471     been claimed at the time of approval, provided that a subsequent
2472     claim has not been filed or is not pending for the claimant at
2473     the time of approval.
2474          (9)    This section does not supersede s. 717.1241.
2475          (10)   This section does not apply to the sale and purchase
2476     of Florida-held unclaimed property accounts through a bankruptcy
2477     trustee appointed to represent a debtor's estate in a bankruptcy
2478     proceeding in accordance with the United States Bankruptcy Code.
2479          Section 58.   Subsections (1), (2), and (3) of section
2480     717.1400, Florida Statutes, are amended to read:
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2481            717.1400   Registration.—
2482            (1)   In order to file claims as a claimant's
2483     representative, acquire ownership of or entitlement to unclaimed
2484     property, receive a distribution of fees and costs from the
2485     department, and obtain unclaimed property dollar amounts and
2486     numbers of reported shares of stock held by the department, a
2487     private investigator holding a Class "C" individual license
2488     under chapter 493 must register with the department on such form
2489     as the department prescribes by rule and must be verified by the
2490     applicant. To register with the department, a private
2491     investigator must provide:
2492            (a)   A legible copy of the applicant's Class "A" bu siness
2493     license under chapter 493 or that of the applicant's firm or
2494     employer which holds a Class "A" business license under chapter
2495     493.
2496            (b)   A legible copy of the applicant's Class "C" individual
2497     license issued under chapter 493.
2498            (c)   The business address and telephone number of the
2499     applicant's private investigative firm or employer.
2500            (d)   The names of agents or employees, if any, who are
2501     designated to act on behalf of the private investigator,
2502     together with a legible copy of their photo identificat ion
2503     issued by an agency of the United States, or a state, or a
2504     political subdivision thereof.


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2505          (e)   Sufficient information to enable the department to
2506     disburse funds by electronic funds transfer.
2507          (f)   The tax identification number of the private
2508     investigator's firm or employer which holds a Class "A" business
2509     license under chapter 493.
2510          (2)   In order to file claims as a claimant's
2511     representative, acquire ownership of or entitlement to unclaimed
2512     property, receive a distribution of fees and costs from the
2513     department, and obtain unclaimed property dollar amounts and
2514     numbers of reported shares of stock held by the department, a
2515     Florida-certified public accountant must register with the
2516     department on such form as the department prescribes by rule and
2517     must be verified by the applicant. To register with the
2518     department, a Florida-certified public accountant must provide:
2519          (a)   The applicant's Florida Board of Accountancy number.
2520          (b)   A legible copy of the applicant's current driver
2521     license showing the full name and current address of such
2522     person. If a current driver license is not available, another
2523     form of identification showing the full name and current address
2524     of such person or persons shall be filed with the department.
2525          (c)   The business address and telephone number of the
2526     applicant's public accounting firm or employer.
2527          (d)   The names of agents or employees, if any, who are
2528     designated to act on behalf of the Florida-certified public
2529     accountant, together with a legible copy of their photo
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2530     identification issued by an agency of the United States, or a
2531     state, or a political subdivision thereof.
2532          (e)   Sufficient information to enable the department to
2533     disburse funds by electronic funds transfer.
2534          (f)   The tax identification number of the accountant's
2535     public accounting firm employer.
2536          (3)   In order to file claims as a claimant's
2537     representative, acquire ownership of or entitlement to unclaimed
2538     property, receive a distribution of fees and costs from the
2539     department, and obtain unclaimed property dollar amounts and
2540     numbers of reported shares of stock held by the department, an
2541     attorney licensed to practice in this state must register with
2542     the department on such form as the department prescribes by rule
2543     and must be verified by the applicant. To register with the
2544     department, such attorney must provide:
2545          (a)   The applicant's Florida Bar number.
2546          (b)   A legible copy of the applicant's current driver
2547     license showing the full name and current address of such
2548     person. If a current driver license is not available, another
2549     form of identification showing the full name and current address
2550     of such person or persons shall be filed with the department.
2551          (c)   The business address and telephone number of the
2552     applicant's firm or employer.
2553          (d)   The names of agents or employees, if any, who are
2554     designated to act on behalf of the attorney, together with a
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2555     legible copy of their photo identification issued by an agency
2556     of the United States, or a state, or a political subdivision
2557     thereof.
2558          (e)   Sufficient information to enable the department to
2559     disburse funds by electronic funds transfer.
2560          (f)   The tax identification number of the attorney's firm
2561     or employer.
2562          Section 59.   Paragraph (a) of subsection (2) of section
2563     197.582, Florida Statutes, is amended to read:
2564          197.582    Disbursement of proceeds of sale.—
2565          (2)(a)    If the property is purchased for an amount in
2566     excess of the statutory bid of the certificateholder, the
2567     surplus must be paid over and disbursed by the clerk as set
2568     forth in subsections (3), (5), and (6). If the opening bid
2569     included the homestead assessment pursuant to s. 197.502(6)(c),
2570     that amount must be treated as surplus and distributed in the
2571     same manner. The clerk shall distribute the surplus to the
2572     governmental units for the payment of any lien of record held by
2573     a governmental unit against the property, including any tax
2574     certificates not incorporated in the tax deed application and
2575     omitted taxes, if any. If there remains a balance of
2576     undistributed funds, the balance must be retained by the clerk
2577     for the benefit of persons described in s. 197.522(1)(a), except
2578     those persons described in s. 197.502(4)(h), as their interests
2579     may appear. The clerk shall mail notices to such persons
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2580     notifying them of the funds held for their benefit at the
2581     addresses provided in s. 197.502(4). Such notice constitutes
2582     compliance with the requirements of s. 717.117(6) s. 717.117(4).
2583     Any service charges and costs of mailing notices shall be paid
2584     out of the excess balance held by the clerk. Notice must be
2585     provided in substantially the following form:
2586                NOTICE OF SURPLUS FUNDS FROM TAX DEED SALE
2587          CLERK OF COURT
2588          .... COUNTY, FLORIDA
2589          Tax Deed #........
2590          Certificate #........
2591          Property Description: ........
2592          Pursuant to chapter 197, Florida Statutes, the above
2593     property was sold at public sale on ...(date of sale)..., and a
2594     surplus of $...(amount)... (subject to change) will be held by
2595     this office for 120 days beginning on the date of this notice to
2596     benefit the persons having an interest in this property as
2597     described in section 197.502(4), Florida Statutes, as their
2598     interests may appear (except for those persons described in
2599     section 197.502(4)(h), Florida Statutes).
2600          To the extent possible, these funds will be used to satisfy
2601     in full each claimant with a senior mortgage or lien in the
2602     property before distribution of any funds to any junior mortgage
2603     or lien claimant or to the former property owner. To be
2604     considered for funds when they are distributed, you must file a
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2605     notarized statement of claim with this office within 120 days of
2606     this notice. If you are a lienholder, your claim must include
2607     the particulars of your lien and the amounts currently due. Any
2608     lienholder claim that is not filed within the 120-day deadline
2609     is barred.
2610          A copy of this notice must be attached to your statement of
2611     claim. After the office examines the filed claim statements, it
2612     will notify you if you are entitled to any payment.
2613          Dated: ........
2614          Clerk of Court
2615          Section 60.    Subsection (1) of section 717.1382, Florida
2616     Statutes, is amended to read:
2617          717.1382     United States savings bond; unclaimed property;
2618     escheatment; procedure.—
2619          (1)     Notwithstanding any other provision of law, a United
2620     States savings bond in possession of the department or
2621     registered to a person with a last known address in the state,
2622     including a bond that is lost, stolen, or destroyed, is presumed
2623     abandoned and unclaimed 5 years after the bond reaches maturity
2624     and no longer earns interest and shall be reported and remitted
2625     to the department by the financial institution or other holder
2626     in accordance with ss. 717.117(1) and (5) (3) and 717.119, if
2627     the department is not in possession of the bond.
2628          Section 61.    The Division of Law Revision is directed to
2629     prepare a reviser's bill for the 2025 Regular Session of the
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                                    Page 107 of 108
                                             COMMITTEE/SUBCOMMITTEE AMENDMENT
                                                      Bill No. HB 989   (2024)
         Amendment No. 1


2630     Legislature to change the term "Division of Investigative and
2631     Forensic Services" wherever the term appears in the Florida
2632     Statutes to "Division of Criminal Investigations."
2633          Section 62.   For the 2024-2025 fiscal year, 1 full-time
2634     equivalent position with associated salary rate of $110,000 is
2635     authorized and the sum of $183,863 in recurring funds and the
2636     sum of $5,067 in non-recurring funds is appropriated from the
2637     Insurance Regulatory Trust Fund to the Department of Financial
2638     Services to support the full-time equivalent position.
2639          Section 63.   Except as otherwise, this act shall take
2640     effect upon becoming law.
2641




       442469 - h0989-strike.docx
        Published On: 1/24/2024 9:26:29 PM
                                    Page 108 of 108
HB 991
                                  HOUSE OF REPRESENTATIVES STAFF ANALYSIS
BILL #:       HB 991 Pub. Rec./Cellular Telephone Numbers and Secure Login Credentials Held by the
Department of Financial Services
SPONSOR(S): LaMarca
TIED BILLS: HB 989           IDEN./SIM. BILLS:

    REFERENCE                                                   ACTION                  ANALYST            STAFF DIRECTOR or
                                                                                                           BUDGET/POLICY CHIEF

    1) Insurance & Banking Subcommittee                                                 Herrera            Lloyd

    2) Ethics, Elections & Open Government
       Subcommittee

    3) Commerce Committee


                                             SUMMARY ANALYSIS
The Department of Financial Services (DFS) has broad duties, including licensure and regulation of insurance
agents, agencies, and adjusters; insurance consumer assistance and protection; and holding and attempting to
return unclaimed property to its rightful owner. DFS has a number of regulatory responsibilities over the Florida
insurance market. DFS regulates insurance adjusters, which includes public adjusters, independent adjusters,
and company employee adjusters.

The bill creates a public record exemption within s. 626.171, F.S., pertaining to cellular telephone numbers and
secure login credentials associated with insurance agents, customer representatives, adjusters, service
representatives, and reinsurance intermediaries, all of which are held by the DFS. The bill establishes
telephone numbers collected by the DFS are exempt from disclosure under s. 119.07(1) and s. 24(a), Art. I of
the State Constitution. This exemption encompasses cellular telephone numbers held by the DFS, irrespective
of whether they were acquired before or after the effective date of the act.

The bill exemption related to secure login credentials maintained by the DFS for the purpose of electronic filing
or record review covers information used for authenticating a user's login across various electronic platforms,
are shielded from disclosure under the same legal provisions.

The exemptions are subject to the Open Government Sunset Review Act, and will be repealed on October 2,
2029, unless reviewed and saved from repeal through reenactment by the Legislature. It also provides a
statement of public necessity as required by the Florida Constitution.

The bill provides for repeal of the exemption on October 2, 2029, unless reviewed and saved from repeal by
the Legislature. It also provides a public necessity statement as required by the Florida Constitution.

Article I, s. 24(c) of the Florida Constitution requires a two-thirds vote of the members present and
voting for final passage of a newly created public record or public meeting exemption. The bill creates
a public record exemption; thus, it requires a two-thirds vote for final passage.




This docum ent does not reflect the intent or official position of the bill sponsor or House of Representatives .
STORAGE NAME: h0991.IBS
DATE: 1/23/2024
                                                           FULL ANALYSIS

                                                   I. SUBSTANTIVE ANALYSIS

     A. EFFECT OF PROPOSED CHANGES:
          Public Records

          The Florida Constitution sets forth the state’s public policy regarding access to government records,
          guaranteeing every person a right to inspect or copy any public record of the legislative, executive, and
          judicial branches of government.1 The Legislature, however, may provide by general law for exemption2
          from public record requirements provided the exemption passes by two-thirds vote of each chamber,
          states with specificity the public necessity justifying the exemption, and is no broader than necessary to
          meet its public purpose.3

          The Florida Statutes also address the public policy regarding access to government records,
          guaranteeing every person a right to inspect and copy any state, county, or municipal record, unless
          the record is exempt.4 Furthermore, the Open Government Sunset Review Act5 provides that a public
          record exemption may be created, revised, or maintained only if it serves an identifiable public purpose
          and the “Legislature finds that the purpose is sufficiently compelling to override the strong public policy
          of open government and cannot be accomplished without the exemption.”6 An identifiable public
          purpose is served if the exemption meets one of the following purposes:
               Allow the state or its political subdivisions to effectively and efficiently administer a
                  governmental program, which administration would be significantly impaired without the
                  exemption;
               Protect sensitive personal information that, if released, would be defamatory or would
                  jeopardize an individual’s safety; however, only the identity of an individual may be exempted
                  under this provision; or
               Protect trade or business secrets.7

          Pursuant to the Open Government Sunset Review Act, a new public record exemption or substantial
          amendment of an existing public record exemption is repealed on October 2 nd of the fifth year following
          enactment, unless the Legislature reenacts the exemption.8

          Organization of the Department of Financial Services

          The Chief Financial Officer (CFO) is an elected member of the Cabinet, serves as the state’s chief
          fiscal officer,9 and is designated as the State Fire Marshal. The CFO is the head of the DFS. Effective
          January 2003, the Department of Insurance, Treasury, State Fire Marshal, and the Department of
          Banking and Finance merged to form DFS. DFS consists of 13 divisions and several specialized
          offices.10 DFS is composed of the following divisions and independent office:
                Accounting and Auditing;
                Consumer Services;
                Funeral, Cemetery, and Consumer Services;
                Insurance Agent and Agency Services;

1 Art. I, s. 24(a), FLA. C ONST.
2 A public record exemption means a provision of general law which provides that a specified record, or portion thereof, is not subject to

the access requirements of s. 119.07(1), F.S., or s. 24, Art. I of the State Constitution. See s. 119.011(8), F.S.
3 Art. I, s. 24(c), FLA. C ONST.
4 See s. 119.01, F.S.
5 Section 119.15, F.S.
6
  Section 119.15(6)(b), F.S.
7 Id.
8 Section 119.15(3), F.S.
9 Art. IV, s. 4, Fla. Const.

10 S. 20.121, F.S.
STORAGE NAME: h0991.IBS                                                                                                           PAGE: 2
DATE: 1/23/2024
                 Investigative and Forensic Services;11
                 Public Assistance Fraud;
                 Rehabilitation and Liquidation;
                 Risk Management;
                 State Fire Marshal;
                 Treasury;
                 Unclaimed Property;
                 Workers’ Compensation;
                 Administration; and the
                 Office of Insurance Consumer Advocate.

         Division of Insurance Agent and Agency Services

         DFS has broad duties, including licensure and regulation of insurance agents, agencies, and adjusters;
         insurance consumer assistance and protection; and holding and attempting to return unclaimed
         property to its rightful owner.12 DFS has a number of regulatory responsibilities over the Florida
         insurance market. DFS regulates insurance adjusters, which includes public adjusters, independent
         adjusters, and company employee adjusters and conducts insurance-related consumer outreach
         through its Consumer Services. The Division of Workers’ Compensation within DFS administers the
         workers’ compensation system through enforcement of coverage requirements,13 administration of
         workers’ compensation health care delivery system, 14 data collection,15 and assisting injured workers,
         employers, insurers, and providers in fulfilling their responsibilities. 16 DFS also administers the
         rehabilitation and liquidation of insolvent insurers.

         No person may be, act as, or advertise, or hold himself/herself out to be an insurance agent, insurance
         adjuster, or customer representative unless he or she is currently licensed by DFS and appointed by an
         appropriate appointing entity or person.17 There are several types of insurance representatives. These
         include:
               General lines agents,
               Life insurance agents,
               Health insurance agents,
               Title insurance agents,
               Personal lines agents, and
               Unaffiliated insurance agents.18

         General Lines Agent

         A general lines agent19 is one who sells the following lines of insurance: property; 20 casualty,21 including
         commercial liability insurance underwritten by a risk retention group, a commercial self-insurance
         fund,22 or a workers’ compensation self-insurance fund;23 surety;24 health;25 and, marine.26 The general
         lines agent may only transact health insurance for an insurer that the general lines agent also

11
   This division includes the Bureau of Forensic Services; Bureau of Fire, Arson, and Explosives Investigations; Office of Fiscal Integrity;
Bureau of Insurance Fraud; and Bureau of Workers’ Compensation Fraud.
12 See, e.g., Florida Department of Financial Services, What is the Purpose of the Department, https://oppaga.fl.gov/ (last visited Apr. 2,

2023).
13 S. 440.107(3), F.S.
14
   S. 440.13, F.S.
15 Ss. 440.185 and 440.593, F.S.
16 S. 440.191, F.S.
17 S. 626.112, F.S.
18 S. 626.015, F.S.
19 S. 626.015(5), F.S.
20 S. 624.604, F.S.
21 S. 624.605, F.S.
22 As defined in s. 624.462, F.S.
23 Pursuant to s. 624.4621, F.S.
24 S. 626.606, F.S.
25 Ss. 624.603 and 627.6482, F.S.
26 S. 624.607, F.S.

STORAGE NAME: h0991.IBS                                                                                                            PAGE: 3
DATE: 1/23/2024
         represents for property and casualty insurance. If the general lines agent wishes to represent health
         insurers that are not also property and casualty insurers, they must be licensed as a health insurance
         agent.27

         Title Agents and Agencies
         Title insurance insures owners of real property (owner’s policy) or others having an interest in real
         property, as well as lenders (mortgagee policies) against loss by encumbrance, defective title,
         invalidity, or adverse claim to title. It is a policy issued by a title insurer that, after evaluating a search of
         title, insures against a number of covered risks, including title defects or liens that are not identified as
         exceptions. In Florida, title insurers operate on a monoline basis, meaning that the insurer can only
         transact title insurance and cannot transact any other type of insurance. 28

         Public Adjusters

          A public adjuster, excluding duly licensed attorneys, is any individual who, for compensation or any
          other valuable consideration, directly or indirectly prepares, completes, or submits an insurance claim
          for an insured or third-party claimant.29 Additionally, it includes those who, for compensation, act on
          behalf of or assist an insured or third-party claimant in negotiating or settling a covered insurance
          claim.30 This term also encompasses individuals advertising as adjusters for such claims, as well as
          those who, for compensation, solicit, investigate, or adjust these claims on behalf of the public
          adjuster, an insured, or a third-party claimant.31

         Effect of the Bill

         The bill creates a public record exemption within s. 626.171, F.S., pertaining to cellular telephone
         numbers and secure login credentials associated with insurance agents, customer representatives,
         adjusters, service representatives, and reinsurance intermediaries, all of which are held by the DFS.
         The bill establishes telephone numbers collected by the DFS are exempt from disclosure under s.
         119.07(1) and s. 24(a), Art. I of the State Constitution. This exemption encompasses cellular telephone
         numbers held by the DFS, irrespective of whether they were acquired before or after the effective date
         of the act.

         The bill exemption related to secure login credentials maintained by the DFS for the purpose of
         electronic filing or record review covers information used for authenticating a user's login across various
         electronic platforms, are shielded from disclosure under the same legal provisions.

         The exemptions are subject to the Open Government Sunset Review Act, and will be repealed on
         October 2, 2029, unless reviewed and saved from repeal through reenactment by the Legislature. It
         also provides a statement of public necessity as required by the Florida Constitution.

     B. SECTION DIRECTORY:
         Section 1. Amends s. 626.171, F.S., relating to application for license as an agent, customer
                    representative, adjuster, service representative, or reinsurance intermediary.

         Section 2. Provides a statement of public necessity.

         Section 3. Contains undirected section of law.

         Section 4. Provides an effective date of becoming law when HB 989 takes effect



27 S. 626.829, F.S.
28 S. 627.786, F.S.
29 S. 626.854(1), F.S.
30 Id.
31 Id.

STORAGE NAME: h0991.IBS                                                                                             PAGE: 4
DATE: 1/23/2024
                          II. FISCAL ANALYSIS & ECONOMIC IMPACT STATEMENT

   A. FISCAL IMPACT ON STATE GOVERNMENT:

       1. Revenues:
           None.

       2. Expenditures:
           None.

   B. FISCAL IMPACT ON LOCAL GOVERNMENTS:

       1. Revenues:
           None.

       2. Expenditures:
           None.

   C. DIRECT ECONOMIC IMPACT ON PRIVATE SECTOR:
       None.

   D. FISCAL COMMENTS:
       None.

                                                III. COMMENTS

   A. CONSTITUTIONAL ISSUES:

       1. Applicability of Municipality/County Mandates Provision:
          Not Applicable. This bill does not appear to affect county or municipal governments.

       2. Other:
          Vote Requirement
          Article I, s. 24(c) of the Florida Constitution requires a two-thirds vote of the members present and
          voting for final passage of a newly created or expanded public record exemption. The bill creates a
          public record exemption; thus, it requires a two-thirds vote for final passage.

          Public Necessity Statement
          Article I, s. 24(c) of the Florida Constitution requires a public necessity statement for a newly created
          or expanded public record exemption. The bill creates a public record exemption; therefore, it
          includes a public necessity statement.

          Breadth of Exemption
          Article I, s. 24(c) of the Florida Constitution requires a newly created public record or public meeting
          exemption to be no broader than necessary to accomplish the stated purpose of the law. This bill
          creates a public record exemption for cellular telephone numbers and secure login credentials held
          by the DFS associated with insurance agents, customer representatives, adjusters, service
          representatives, and reinsurance intermediaries. The purpose of the exemption is to protect sensitive
          personal information linked to individuals in these roles, that the DFS receives for the purpose of
          electronic filing or record review. As such, the bill appears to be no broader than necessary to
          accomplish its purpose.

   B. RULE-MAKING AUTHORITY:

STORAGE NAME: h0991.IBS                                                                                     PAGE: 5
DATE: 1/23/2024
       The bill does not confer rulemaking authority nor require the promulgation of rules.


   C. DRAFTING ISSUES OR OTHER COMMENTS:
       None.

                          IV. AMENDMENTS/COMMITTEE SUBSTITUTE CHANGES




STORAGE NAME: h0991.IBS                                                                       PAGE: 6
DATE: 1/23/2024
F   L     O    R    I   D   A    H   O   U   S   E     O    F     R    E   P    R   E   S   E   N   T   A   T    I   V   E   S




           HB 991                                                                                                2024




    1                                         A bill to be entitled
    2               An act relating to public records; amending s.
    3               626.171, F.S.; providing a public records exemption
    4               for cellular telephone numbers and secure login
    5               credentials obtained by the Department of Financial
    6               Services through certain insurance license
    7               applications; providing applicability; providing a
    8               definition; providing for future legislative review
    9               and repeal of the exemption; providing a statement of
10                  public necessity; providing a directive to the
11                  Division of Law Revision; providing a contingent
12                  effective date.
13
14         Be It Enacted by the Legislature of the State of Florida:
15
16                  Section 1.        Subsection (8) is added to section 626.171,
17         Florida Statutes, as amended by HB 989 or similar legislation,
18         2024 Regular Session, to read:
19                  626.171      Application for license as an agent, customer
20         representative, adjuster, service representative, or reinsurance
21         intermediary.—
22                  (8)(a)      Cellular telephone numbers collected by the
23         department under subsection (2) are exempt from s. 119.07(1) and
24         s. 24(a), Art. I of the State Constitution. This exemption
25         applies to cellular telephone numbers held by the department

                                                         Page 1 of 3

        CODING: Words stricken are deletions; words underlined are additions.
                                                                                                                hb0991-00
F   L   O   R    I   D   A      H   O   U   S   E   O    F     R    E   P    R   E   S   E   N   T   A   T    I   V   E   S




        HB 991                                                                                                2024




26      before, on, or after the effective date of this act.
27               (b)         Secure login credentials held by the department for
28      the purpose of allowing a person to electronically file or
29      review records under this section are exempt from s. 119.07(1)
30      and s. 24(a), Art. I of the State Constitution. This exemption
31      applies to secure login credentials held by the department
32      before, on, or after the effective date of this act. As used in
33      this paragraph, the term "secure login credential" means
34      information held by the department for purposes of
35      authenticating a user's logging into a user account on a
36      computer, a computer system, a computer network, or an
37      electronic device; an online user account accessible via the
38      Internet, whether through a mobile device, a website, or any
39      other electronic means; or information used for authentication
40      or password recovery.
41               (c)         This subsection is subject to the Open Government
42      Sunset Review Act in accordance with s. 119.15 and shall stand
43      repealed on October 2, 2029, unless reviewed and saved from
44      repeal through reenactment by the Legislature.
45               Section 2.         The Legislature finds that it is a public
46      necessity that all cellular phone numbers and secure login
47      credentials held by the Department of Financial Services
48      relating to electronically filed applications for licenses as
49      insurance agents, customer representatives, adjusters, service
50      representatives, and reinsurance intermediaries be made exempt

                                                      Page 2 of 3

     CODING: Words stricken are deletions; words underlined are additions.
                                                                                                             hb0991-00
F   L   O   R    I   D   A    H   O   U   S   E     O    F     R    E   P    R   E   S   E   N   T   A   T    I   V   E   S




        HB 991                                                                                                2024




51      from s. 119.07(1), Florida Statutes, and s. 24(a), Article I of
52      the State Constitution. The unintentional publication of such
53      information may subject the filer to identity theft, finan cial
54      harm, or other adverse impacts. Without this public records
55      exemption, the effective and efficient administration of the
56      electronic filing system, which is otherwise designed to
57      increase the ease of filing records, would be hindered. For
58      these reasons, the Legislature finds that the public records
59      exemption for all cellular phone numbers and secure login
60      credentials held by the Department of Financial Services
61      relating to electronically filed applications for licenses as
62      insurance agents, customer representatives, adjusters, service
63      representatives, and reinsurance intermediaries serves a public
64      purpose.
65               Section 3.        The Division of Law Revision is directed to
66      replace the phrase "the effective date of this act" wherever it
67      occurs in this act with the date this act becomes a law.
68               Section 4.        This act shall take effect on the same date
69      that HB 989 or similar legislation takes effect, if such
70      legislation is adopted in the same legislative session or an
71      extension thereof and becomes a law.




                                                      Page 3 of 3

     CODING: Words stricken are deletions; words underlined are additions.
                                                                                                             hb0991-00
HB 1031
                                  HOUSE OF REPRESENTATIVES STAFF ANALYSIS
BILL #:     HB 1031 Debt Relief Services
SPONSOR(S): Buchanan
TIED BILLS:       IDEN./SIM. BILLS: SB 1074

  REFERENCE                                                   ACTION                  ANALYST            STAFF DIRECTOR or
                                                                                                         BUDGET/POLICY CHIEF

  1) Insurance & Banking Subcommittee                                                 Fletcher           Lloyd

  2) Commerce Committee

                                                     SUMMARY ANALYSIS

Individuals seeking to manage and reduce their debts often engage credit counseling organizations who
provide debt management services and credit counseling services. “Debt management services” is defined by
Florida statute as services provided to a debtor by a credit counseling organization for a fee to effect the
adjustment, compromise, or discharge of any unsecured account, note, or other indebtedness of the debtor, or
receive from the debtor and disburse to a creditor any money or other thing of value.

Any person engaging in debt management services or credit counseling services must comply with Part IV of
ch. 817, F.S., which sets a limitation on fees; requires certain disclosures and financial reporting; sets minimum
insurance requirements; specifies acts which are considered violations; and subjects the person engaging in
such services to the enforcement provisions of Part IV of ch. 817, F.S.

As an alternative to debt management services, individuals who struggle to pay their credit card bills can turn
to organizations that offer debt relief services. Unlike credit counseling organizations, debt relief service
providers are for-profit businesses that work with credit card companies to renegotiate the amount of principal
owed on an individual’s debt.

Florida law does not currently define “debt relief services” nor separately regulate providers of debt relief
services. However, debt relief companies that use telemarketing to contact potential customers or hire people
on their behalf to do so are regulated by the federal Telemarketing and Consumer Fraud and Abuse
Prevention Act (Telemarketing Act), 15 U.S.C. ss. 6101-6108. The federal regulations under the Telemarketing
Act specify certain acts that are considered deceptive and abusive telemarketing practices. The regulations
also authorize any attorney general or other state officer authorized by a state to bring an action under the
Telemarketing Act for violations of the regulations.

The bill:
    Defines the term “debt relief services” as any program or service represented, directly or by implication,
        to renegotiate, settle, or in any way alter the terms of payment or other terms of the debt between a
        person and one or more unsecured creditors or debt collectors, including, but not limited to, a reduction
        in the balance, interest rate, or fees owed by a person to an unsecured creditor or debt collector;
    Relieves debt relief service providers from compliance with Part IV of ch. 817, F.S., including fee
        limitations, minimum insurance requirements, disclosures and financial reporting requirements, and the
        enforcement provisions of Part IV of ch. 817, F.S.;
    Clarifies that the term “debt relief services” does not include a debt management service;
    Provides that certain actions that would otherwise be considered violations under Part IV of ch. 817,
        F.S., do not apply to debt relief services; and
    Authorizes the Attorney General to bring an action against a debt relief services provider for violations
        of the regulations under the Telemarketing Act.

The bill has no fiscal impact on state government or local government. It has an indeterminate positive and
negative impact on the private sector.

The bill provides an effective date of July 1, 2024.



This docum ent does not reflect the intent or official position of the bill sponsor or House of Representatives .
STORAGE NAME: h1031.IBS
DATE: 1/23/2024
                                                   FULL ANALYSIS

                                            I. SUBSTANTIVE ANALYSIS

    A. EFFECT OF PROPOSED CHANGES:

        Background

        Debt Management Services

        Individuals seeking to manage and reduce their debts often engage credit counseling organizations
        who provide debt management services and credit counseling services. 1 These organizations are non-
        profit businesses that assist debtors with managing and reducing their debt by:
             Offering free counseling on credit practices,
             Enrolling qualifying debtors in debt management plans, and
             Providing community education to individuals and families on money management skills. 2

        “Debt management services” is defined by Florida statute as services provided to a debtor by a credit
        counseling organization for a fee to effect the adjustment, compromise, or discharge of any unsecured
        account, note, or other indebtedness of the debtor, or receive from the debtor and disburse to a
        creditor any money or other thing of value.3

        Any person engaging in debt management services or credit counseling services must comply with Part
        IV of ch. 817, F.S., which sets a limitation on fees;4 requires certain disclosures and financial reporting;5
        sets minimum insurance requirements;6 specifies certain acts that are considered violations;7 and
        subjects the person engaging in such services to the enforcement provisions of Part IV of ch. 817, F.S. 8

        Additionally, any person who violates Florida’s laws relating to debt management services commits an
        unfair or deceptive trade practice as defined in Part II of ch. 501, F.S., which relates to Florida’s
        consumer protection laws.9 Further, any consumer injured by a violation of Part II of ch. 501, F.S., may
        bring an action for recovery of damages.10 If an injured consumer does bring such an action, judgement
        must be entered for actual damages, but in no case less than the amount paid by the consumer to the
        credit counseling agency, plus reasonable attorney’s fees and costs. 11

        Debt Relief Services

        As an alternative to debt management services, individuals who struggle to pay their credit card bills
        can turn to organizations that offer debt relief services.12 Unlike credit counseling organizations, debt
        relief service providers are for-profit businesses that work with credit card companies to renegotiate the
        amount of principal owed on an individual’s debt.13



1 Consumer Financial Protection Bureau, What is credit counseling?, https://www.consumerfinance.gov/ask-

cfpb/whatiscredit-counseling-en-1451/ (last visited Jan. 12, 2024).
2 Id.
3 S. 817.801(4), F.S.
4 See s. 817.802, F.S.
5 See s. 817.804, F.S.
6 See s. 817.804(1)(b), F.S.
7 S. 817.806, F.S.
8 Id.
9 S. 817.806(1), F.S.
10 Id.
11 Id.
12 Federal Trade Commission, Debt Relief Services & the Telemark eting Sales Rule: A Guide for Business ,

https://www.ftc.gov/system/files/documents/plain-language/bus72-debt-relief-services-telemarketing-sales-rule-guide-
business.pdf (last visited Jan. 12, 2024).
13 Id.
STORAGE NAME: h1031.IBS                                                                                           PAGE: 2
DATE: 1/23/2024
         Florida law does not currently define “debt relief services” nor separately regulate providers of debt
         relief services. However, debt relief companies that use telemarketing to contact potential customers or
         hire people on their behalf to do so are regulated by the federal Telemarketing and Consumer Fraud
         and Abuse Prevention Act (Telemarketing Act), 15 U.S.C. ss. 6101-6108.14

         The federal regulations under the Telemarketing Act defines “debt relief services” as a program that
         claims directly, or implies, that it can renegotiate, settle, or in some way change the terms of an
         individual’s debt to an unsecured creditor or debt collector. 15 These services typically include reducing
         the balance, interest rates, or fees that an individual owes. 16

         The federal regulations under the Telemarketing Act specify certain acts that are considered deceptive
         and abusive telemarketing practices.17 Examples of such acts include:
             Before a customer consents to pay for goods or services offered, failing to disclose truthfully, in
                a clear and conspicuous manner, certain material information;18
             Misrepresenting, directly or by implication, in the sale of goods or services, certain material
                information;19
             Causing billing information to be submitted for payment, or collecting payment for goods or
                services, directly or indirectly, without the customer’s express authorization;20
             Assisting or facilitating any seller or telemarketer that knows or consciously avoids knowing that
                they are engaged in any act or practice that violates the provisions of the regulations; 21
             Requesting or receiving payment for goods or services represented to remove derogatory
                information from, or improve, a person’s credit history, credit record, or credit rating until certain
                conditions are met;22 and
             Requesting or receiving payment in advance of obtaining a loan or other extension of credit
                when the seller or telemarketer has guaranteed or represented a high likelihood of success in
                obtaining or arranging a loan or other extension of credit. 23

         The federal regulations under the Telemarketing Act also authorize any attorney general or other state
         officer authorized by such state to bring an action under the Telemarketing Act. 24 If such an action is
         brought, the attorney general or other authorized state official must serve written notice on the Federal
         Trade Commission (FTC), if feasible,25 prior to its initiating an action under the regulations.26 The notice
         must be mailed to a specific address for the FTC and include a copy of the state's complaint and any
         other pleadings to be filed with the court.27

         Effect of the Bill

         The bill amends the definition of “debt management services” to mean services provided to a debtor by
         a credit counseling organization for a fee to:
              Effect the adjustment, compromise, or discharge of any unsecured account, note, or other
                 indebtedness of the debtor; and (rather than “or”)
              Receive from the debtor and disburse to a creditor any money or thing of value.


14 Id.
15 16 C.F.R. s. 310.2(o),   F.S.
16 Id.
17 See 16 C.F.R. ss. 310.3 and 310.4.
18 See 16 C.F.R. s. 310.3(a)(1)(i)-(viii).
19 See 16 C.F.R. s. 310.3(a)(2).
20 See 16 C.F.R. s. 310.3(a)(3).
21 See 16 C.F.R. s. 310.3(b).
22 See 16 C.F.R. s. 310.4(a)(2).
23 See 16 C.F.R. s. 310.4(a)(4).
24 16 C.F.R. s. 310.7(a). The regulations also authorize a private person to bring an action under the Telemarketing Act.
25 If prior notice is not feasible,
                                the state shall serve the FTC with the required notice immediately upon instituting its
action. See 16 C.F.R. s. 310.7(a).
26 16 C.F.R. s. 310.7(a).
27 Id.
STORAGE NAME: h1031.IBS                                                                                             PAGE: 3
DATE: 1/23/2024
       Due to the change in the definition of “debt management services,” the bill would remove providers that
       only offer renegotiation services or payment management services that provider either service, but not
       both, from regulation under Part IV of ch. 817, F.S. This affects entities who must currently comply with
       the Part, which is separate from the effect related to “debt relief services” described below.

       The bill defines the term “debt relief services” as having the same meaning as provided in 16 C.F.R. s.
       310.2, which defines the term as any program or service represented, directly or by implication, to
       renegotiate, settle, or in any way alter the terms of payment or other terms of the debt between a
       person and one or more unsecured creditors or debt collectors, including, but not limited to, a reduction
       in the balance, interest rate, or fees owed by a person to an unsecured creditor or debt collector.

       The bill clarifies that the term “debt relief services” does not include a debt management service in
       which any money or thing of value is received from a debtor and disbursed to a creditor, and also
       clarifies that the term “debt management services” does not include debt relief services.

       The effect of the changes described above relieves debt relief service providers from compliance with
       Part IV of ch. 817, F.S., including fee limitations, minimum insurance requirements, disclosures and
       financial reporting requirements, and the enforcement provisions of Part IV of ch. 817, F.S.

       The bill provides that certain actions that would otherwise be considered violations under ch. 501, F.S.,
       (which relates to Florida’s consumer protection laws) do not apply to debt relief services. However, the
       bill does provide that, as authorized in 16 C.F.R. s. 310.7, the Attorney General may bring an action
       under the Telemarketing Act against a debt relief services provider for violations of debt relief services
       regulations in 16 C.F.R. part 310.

   B. SECTION DIRECTORY:

       Section 1.         Amends s. 817.801, F.S., relating to definitions.

       Section 2.         Amends s. 817.806, F.S., relating to violations.

       Section 3.         Provides an effective date of July 1, 2024.

                           II. FISCAL ANALYSIS & ECONOMIC IMPACT STATEMENT

   A. FISCAL IMPACT ON STATE GOVERNMENT:

       1. Revenues:

           None.

       2. Expenditures:

           None.

   B. FISCAL IMPACT ON LOCAL GOVERNMENTS:

       1. Revenues:

           None.

       2. Expenditures:

           None.

   C. DIRECT ECONOMIC IMPACT ON PRIVATE SECTOR:
STORAGE NAME: h1031.IBS                                                                                   PAGE: 4
DATE: 1/23/2024
       The bill has an indeterminable positive impact on the private sector to the extent that it authorizes the
       Attorney General to bring actions under the Telemarketing Act for deceptive and abusive telemarketing
       practices relating to debt relief services.

       Due to the change in the definition of “debt management services,” the bill could allow providers of
       such services to charge unregulated fees if the provider either, but not both, renegotiates debt or
       handles payment management. Therefore, Florida consumers using certain credit counseling services,
       including debt relief services, may experience higher fees.

   D. FISCAL COMMENTS:

       None.

                                               III. COMMENTS

   A. CONSTITUTIONAL ISSUES:

       1. Applicability of Municipality/County Mandates Provision:

           Not applicable. This bill does not appear to affect county or municipal governments.

       2. Other:

           None.

   B. RULE-MAKING AUTHORITY:

       The bill does not confer rulemaking authority nor require the promulgation of rules.

   C. DRAFTING ISSUES OR OTHER COMMENTS:

       None.

                          IV. AMENDMENTS/COMMITTEE SUBSTITUTE CHANGES




STORAGE NAME: h1031.IBS                                                                                   PAGE: 5
DATE: 1/23/2024
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           HB 1031                                                                                               2024




    1                                         A bill to be entitled
    2                An act relating to debt relief services; amending s.
    3                817.801, F.S.; defining the term "debt relief
    4                services"; revising the definition of the term "debt
    5                management services"; amending s. 817.806, F.S.;
    6                authorizing the Attorney General to bring certain
    7                actions for violations of specified federal
    8                regulations of debt relief services; specifying that
    9                provisions for enforcement of violations involving
10                   credit counseling services or debt management services
11                   do not apply to debt relief services; providing an
12                   effective date.
13
14         Be It Enacted by the Legislature of the State of Florida:
15
16                   Section 1.       Subsection (5) of section 817.801, Florida
17         Statutes, is renumbered as subsection (6), subsection (4) is
18         amended, and a new subsection (5) is added to that section, to
19         read:
20                   817.801      Definitions.—As used in this part:
21                   (4)       "Debt management services" means services provided to
22         a debtor by a credit counseling organization for a fee to:
23                   (a)       Effect the adjustment, compromise, or discharge of any
24         unsecured account, note, or other indebtedness of the debtor;
25         and or

                                                         Page 1 of 3

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        HB 1031                                                                                               2024




26                (b)       Receive from the debtor and disburse to a creditor any
27      money or other thing of value.
28
29      The term does not include debt relief services.
30                (5)       "Debt relief service" has the same meaning as provided
31      in 16 C.F.R. s. 310.2. The term does not include a debt
32      management service in which any money or other thing of value is
33      received from a debtor and disbursed to a creditor.
34                Section 2.       Section 817.806, Florida Statutes, is amended
35      to read:
36                817.806      Violations.—
37                (1)(a)      Any person who violates any provision of this part
38      commits an unfair or deceptive trade practice as defined in part
39      II of chapter 501. Violators shall be subject to the penalties
40      and remedies provided therein. Further, any consumer injured by
41      a violation of this part may bring an action for recovery of
42      damages. Judgment shall be entered for actual damages, but in no
43      case less than the amount paid by the consumer to the credit
44      counseling agency, plus reasonable attorney attorney's fees and
45      costs.
46                (b)(2)      Any person who violates any provision of this part
47      commits a felony of the third degree, punishable as provided in
48      s. 775.082 or s. 775.083.
49                (c)       This subsection does not apply to debt relief
50      services.

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        HB 1031                                                                                               2024




51                (2)       As authorized in 16 C.F.R. s. 310.7, the Attorney
52      General may bring an action under the federal Telemarketing and
53      Consumer Fraud and Abuse Prevention Act, 15 U.S.C. ss. 6101-
54      6108, against a debt relief services provider for violations of
55      debt relief services regulations in 16 C.F.R. part 310.
56                Section 3.       This act shall take effect July 1, 2024.




                                                      Page 3 of 3

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                                                                                                             hb1031-00
                       INSURANCE & BANKING SUBCOMMITTEE

                                HB 1031 by Rep. Buchanan
                              Relating to Debt Relief Services

                                  AMENDMENT SUMMARY
                                     January 25, 2024

Amendment 1 by Rep. Buchanan (Strike-all): The amendment:
   •   Expands the list of exceptions to part IV of ch. 817, F.S., relating to credit counseling
       services, to any telemarketer or seller who provides any debt relief services;
   •   Provides that certain terms have the same meanings as provided in the federal
       Telemarketing Sales Rule, 16 C.F.R. s. 310.2.
                                           COMMITTEE/SUBCOMMITTEE AMENDMENT
                                                   Bill No. HB 1031    (2024)
       Amendment No. 1




            COMMITTEE/SUBCOMMITTEE ACTION
       ADOPTED                      (Y/N)
       ADOPTED AS AMENDED           (Y/N)
       ADOPTED W/O OBJECTION        (Y/N)
       FAILED TO ADOPT              (Y/N)
       WITHDRAWN                    (Y/N)
       OTHER


 1     Committee/Subcommittee hearing bill:      Insurance & Banking
 2     Subcommittee
 3     Representative Buchanan offered the following:
 4
 5          Amendment (with title amendment)
 6          Remove everything after the enacting clause and insert:
 7          Section 1.   Section 817.803, Florida Statutes, is amended
 8     to read:
 9          817.803   Exceptions.—Nothing in This part does not apply
10     applies to:
11          (1)    Any debt management or credit counseling services
12     provided in the practice of law in this state.;
13          (2)    Any person who engages in debt adjustment to adjust
14     the indebtedness owed to such person.; or
15          (3)    Any of the following entities or their subsidiaries:
16          (a)    The Federal National Mortgage Association.;
     031595 - h1031-strike.docx
      Published On: 1/24/2024 8:15:52 PM
                                   Page 1 of 3
                                           COMMITTEE/SUBCOMMITTEE AMENDMENT
                                                  Bill No. HB 1031      (2024)
       Amendment No. 1


17          (b)     The Federal Home Loan Mortgage Corporation.;
18          (c)     The Florida Housing Finance Corporation, a public
19     corporation created in s. 420.504.;
20          (d)     A bank, bank holding company, trust company, savings
21     and loan association, credit union, credit card bank, or savings
22     bank that is regulated and supervised by the Office of the
23     Comptroller of the Currency, the Office of Thrift Supervision,
24     the Federal Reserve, the Federal Deposit Insurance Corporation,
25     the National Credit Union Administration, the Office of
26     Financial Regulation of the Department of Financial Services, or
27     any state banking regulator.;
28          (e)     A consumer reporting agency as defined in the Federal
29     Fair Credit Reporting Act, 15 U.S.C. ss. 1681-1681y, as it
30     existed on April 5, 2004.; or
31          (f)     Any subsidiary or affiliate of a bank holding company,
32     its employees and its exclusive agents acting under written
33     agreement.
34          (4)(a)    Any telemarketer or seller who provides any debt
35     relief service within the scope of the Telemarketing and
36     Consumer Fraud and Abuse Prevention Act, 15 U.S.C. ss. 6101-
37     6108, and the Telemarketing Sales Rule, 16 C.F.R. part 310, and
38     who therefore is required to comply with such federal
39     regulation, if such telemarketer or seller does not receive from
40     the debtor and disburse to a creditor any money or other thing


     031595 - h1031-strike.docx
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                                    Page 2 of 3
                                           COMMITTEE/SUBCOMMITTEE AMENDMENT
                                                  Bill No. HB 1031   (2024)
       Amendment No. 1


41     of value, in accordance with the definition of debt management
42     services under s. 817.801(4)(b).
43          (b)   As used in this subsection, the terms "telemarketer,"
44     "seller," and "debt relief service" have the same meaning as in
45     16 C.F.R. s. 310.2.
46          Section 2.   This act shall take effect July 1, 2024.
47
48           -----------------------------------------------------
49                        T I T L E   A M E N D M E N T
50          Remove lines 3-12 and insert:
51          s. 817.803, F.S.; providing an exception from specified
52          provisions for telemarketers and sellers who provide debt
53          relief services under certain circumstances; defining
54          terms; providing an effective date.




     031595 - h1031-strike.docx
      Published On: 1/24/2024 8:15:52 PM
                                  Page 3 of 3
HB 1191
                                  HOUSE OF REPRESENTATIVES STAFF ANALYSIS
BILL #:     HB 1191 Assignment of Benefits for Surplus Lines Insurers
SPONSOR(S): Fabricio
TIED BILLS:       IDEN./SIM. BILLS:

  REFERENCE                                                   ACTION                  ANALYST            STAFF DIRECTOR or
                                                                                                         BUDGET/POLICY CHIEF

  1) Insurance & Banking Subcommittee                                                 Fortenberry        Lloyd

  2) Civil Justice Subcommittee

  3) Commerce Committee


                                                     SUMMARY ANALYSIS

An assignment is the voluntary transfer of the rights of one party under a contract to another party. An AOB is
an instrument that assigns or transfers post-loss benefits under a residential or commercial property insurance
policy to or from a person who protects, repairs, restores, or replaces property or mitigates against further
property damage. Once an AOB is executed, the assignee can take any action the policyholder could take to
enforce the insurance policy. Accordingly, if an insurer refuses to pay an assignee for a claim submitted under
the policy, the assignee may file a lawsuit against the insurer.

During Special Session 2022A, the Legislature prohibited policyholders from assigning, in whole or in part, any
post-loss insurance benefit under a residential or commercial insurance policy issued by an authorized insurer
on or after January 1, 2023. Any attempt to assign post-loss benefits under such a policy is void, invalid, and
unenforceable.

Surplus lines insurance refers to a category of insurance for which the admitted market is unable or unwilling to
provide coverage. Surplus lines insurers are not “authorized” insurers as defined in the Florida Insurance
Code. Rather, surplus lines insurers are “unauthorized” insurers, but may transact surplus lines insurance if
they are made eligible by OIR. Unless specifically stated, the provisions of the Code, including those regarding
AOBs, do not apply to surplus lines policies.

Beginning July 1, 2024, the bill applies the existing prohibition on AOBs for residential and commercial property
insurance policies to policies issued by surplus lines insurers in addition to policies issued by authorized
insurers.

The bill has no impact on local or state government revenues or expenditures. It has an indeterminate direct
economic impact on the private sector.

The bill is effective on July 1, 2024.




This docum ent does not reflect the intent or official position of the bill sponsor or House of Representatives .
STORAGE NAME: h1191.IBS
DATE: 1/23/2024
                                                        FULL ANALYSIS

                                                I. SUBSTANTIVE ANALYSIS

        A. EFFECT OF PROPOSED CHANGES:

          Background

          Assignment of Benefits (AOB)

          An assignment is the voluntary transfer of the rights of one party under a contract to another party. An
          AOB is an instrument that assigns or transfers post-loss benefits under a residential or commercial
          property insurance policy to or from a person who protects, repairs, restores, or replaces property or
          mitigates against further property damage.1

          Once an AOB is executed, the assignee can take any action the policyholder could take to enforce the
          insurance policy. Accordingly, if an insurer refuses to pay an assignee2 for a claim submitted under the
          policy, the assignee may file a lawsuit against the insurer. An assignee must give an insurer and the
          assignor3 prior written notice of at least 10 business days before filing suit on a claim (pre-suit notice).4
          The pre-suit notice may not be served before the insurer has made a determination of coverage. 5 It
          must specify the damages in dispute, the amount claimed, and a pre-suit settlement demand, and must
          include an itemized, detailed, written invoice or estimate of the work performed or to be performed.6

          During Special Session 2022A, the Legislature prohibited policyholders from assigning, in whole or in
          part, any post-loss insurance benefit under a residential or commercial insurance policy issued by an
          authorized insurer on or after January 1, 2023.7 Any attempt to assign post-loss benefits under such a
          policy is void, invalid, and unenforceable.8 Any assignment agreement executed under a residential or
          commercial property insurance policy issued before January 1, 2023 is valid as long as it complies with
          the requirements of s. 627.7152, F.S.

          Surplus Lines Insurers

          Surplus lines insurance refers to a category of insurance for which the admitted market is unable or
          unwilling to provide coverage.9 Surplus lines insurers are not “authorized” insurers as defined in the
          Florida Insurance Code (Code),10 which means they do not obtain a certificate of authority from Office
          of Insurance Regulation (OIR) to transact insurance in Florida.11 Rather, surplus lines insurers are
          “unauthorized” insurers,12 but may transact surplus lines insurance if they are made eligible by OIR.




1 S. 627.7152(1)(b),   F.S.
2 An assignee is the party that receives   the right to pursue the assigned benefits.
3 An assignor is the party who legally transfers rights or benefits to another individual,    the assignee.
4 S. 627.7152(9)(b),   F.S.
5 Id.
6 Id.
7 Ch. 2022-271, Laws of Fla. The existing statutory carve-out for a seller-to-buyer assignment related to ongoing
insurance claims was maintained by law. See s. 627.7152(11), F.S.
8 S. 627.7152(13)(a), F.S.
9 The admitted market is comprised of insurance companies licensed to transact insurance in Florida. The administration of surplus

lines insurance business is managed by the Florida Surplus Lines Service Office. S. 626.921, F.S.
10 The Florida Insurance Code is chapters 624-632, 634, 635, 636, 641, 642, 648, and 651, F.S. S. 624.01, F.S.
11 S. 624.09(1), F.S.
12 S. 624.09(2), F.S.

STORAGE NAME: h1191.IBS                                                                                                       PAGE: 2
DATE: 1/23/2024
        The export of insurance policies, including property insurance policies, to the surplus lines market is
        regulated by the Florida Office of Insurance Regulation (OIR) under the Florida Surplus Lines Law. 13
        Pursuant to the Surplus Lines Law, unless specifically stated, the provisions of the Code, including
        those regarding AOBs, do not apply to surplus lines policies.

         Effect of the Bill

         Beginning July 1, 2024, the bill applies the existing prohibition on AOBs for residential and commercial
         property insurance to policies issued by surplus lines insurers, in addition to policies issued by
         authorized insurers.

    B. SECTION DIRECTORY:

        Section 1. Amends s. 627.7152, F.S., relating to assignment agreements.

        Section 2. Provides an effective date of July 1, 2024.

                             II. FISCAL ANALYSIS & ECONOMIC IMPACT STATEMENT

    A. FISCAL IMPACT ON STATE GOVERNMENT:

        1. Revenues:

             None.

        2. Expenditures:

             None.

    B. FISCAL IMPACT ON LOCAL GOVERNMENTS:

        1. Revenues:

             None.

        2. Expenditures:

             None.

    C. DIRECT ECONOMIC IMPACT ON PRIVATE SECTOR:

         While the elimination of AOBs for surplus lines property insurance policies may appear to affect third-
         party providers, recent legislation regarding attorney fees for property insurance litigation may mitigate
         any financial impact of this bill.

    D. FISCAL COMMENTS:

         None.




13 Ss. 626.913–626.937, F.S., constitute the Florida Surplus Lines Law.



STORAGE NAME: h1191.IBS                                                                                      PAGE: 3
DATE: 1/23/2024
                                               III. COMMENTS

   A. CONSTITUTIONAL ISSUES:

       1. Applicability of Municipality/County Mandates Provision:

          Not Applicable. The bill does not appear to affect county or municipal governments.

       2. Other:

          None.

   B. RULE-MAKING AUTHORITY:

       The bill neither authorizes nor requires administrative rulemaking.


   C. DRAFTING ISSUES OR OTHER COMMENTS:

       None.

                          IV. AMENDMENTS/COMMITTEE SUBSTITUTE CHANGES




STORAGE NAME: h1191.IBS                                                                         PAGE: 4
DATE: 1/23/2024
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           HB 1191                                                                                               2024




    1                                           A bill to be entitled
    2                An act relating to assignment of benefits for surplus
    3                lines insurers; amending s. 627.7152, F.S.; providing
    4                that the prohibition against assignment of post-loss
    5                insurance benefits applies to residential and
    6                commercial property insurance policies issued by
    7                authorized insurers and eligible surplus lines
    8                insurers on or after a specified date; providing an
    9                effective date.
10
11         Be It Enacted by the Legislature of the State of Florida:
12
13                   Section 1.         Subsection (13) of section 627.7152, Florida
14         Statutes, is amended, and subsection (11) of that section is
15         republished, to read:
16                   627.7152          Assignment agreements.—
17                   (11)       This section does not apply to:
18                   (a)        An assignment, transfer, or conveyance granted to a
19         subsequent purchaser of the property with an insurable interest
20         in the property following a loss;
21                   (b)        A power of attorney under chapter 709 that grants to a
22         management company, family member, guardian, or similarly
23         situated person of an insured the authority to act on behalf of
24         an insured as it relates to a property insurance claim; or
25                   (c)        Liability coverage under a property insurance policy.

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        HB 1191                                                                                               2024




26                (13)(a)      Except as provided in subsection (11), a
27      policyholder may not assign, in whole or in part, any post-loss
28      insurance benefit under any residential property insurance
29      policy or under any commercial property insurance policy as that
30      term is defined in s. 627.0625(1), issued on or after January 1,
31      2023. An attempt to assign post-loss property insurance benefits
32      under such a policy is void, invalid, and unenforceable.
33                (b)       On or after July 1, 2024, the prohibition under
34      paragraph (a) applies to a residential or commercial property
35      insurance policy issued by an authorized insurer as well as an
36      eligible surplus lines insurer.
37                Section 2.       This act shall take effect July 1, 2024.




                                                      Page 2 of 2

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                                                                                                             hb1191-00
                      INSURANCE & BANKING SUBCOMMITTEE

                                HB 1191 by Fabricio
                  Assignment of Benefits for Surplus Lines Insurers

                                AMENDMENT SUMMARY
                                   January 25, 2024

Amendment 1 by Rep. Fabricio (Line 33): The amendment clarifies that the prohibition on
assignments of benefits applies to residential and commercial property insurance policies
issued by:
    • Both authorized insurers and surplus lines insurers; and
    • Surplus lines insurers on or after July 1, 2024.
                                           COMMITTEE/SUBCOMMITTEE AMENDMENT
                                                  Bill No. HB 1191    (2024)
       Amendment No. 1




            COMMITTEE/SUBCOMMITTEE ACTION
       ADOPTED                       (Y/N)
       ADOPTED AS AMENDED            (Y/N)
       ADOPTED W/O OBJECTION         (Y/N)
       FAILED TO ADOPT               (Y/N)
       WITHDRAWN                     (Y/N)
       OTHER


 1     Committee/Subcommittee hearing bill:     Insurance & Banking
 2     Subcommittee
 3     Representative Fabricio offered the following:
 4
 5          Amendment
 6          Remove lines 33-36 and insert:
 7          (b) In addition to residential and commercial property
 8     insurance policies issued by authorized insurers, the
 9     prohibition under paragraph (a) also applies to residential or
10     commercial property insurance policies issued by an eligible
11     surplus lines insurer on or after July 1, 2024.




     774229 - h1191-line33.docx
      Published On: 1/24/2024 8:19:31 PM
                                  Page 1 of 1
HB 1347
                                  HOUSE OF REPRESENTATIVES STAFF ANALYSIS
BILL #:     HB 1347 Consumer Finance Loans
SPONSOR(S): Brackett
TIED BILLS:       IDEN./SIM. BILLS: SB 1436

  REFERENCE                                                   ACTION                  ANALYST            STAFF DIRECTOR or
                                                                                                         BUDGET/POLICY CHIEF

  1) Insurance & Banking Subcommittee                                                 Fletcher           Lloyd

  2) State Administration & Technology
     Appropriations Subcommittee

  3) Commerce Committee

                                                     SUMMARY ANALYSIS
The Florida Consumer Finance Act, ch. 516, F.S. (Act), prohibits businesses from making consumer finance
loans unless first authorized to do so under the Act. Under the Act, licensed lenders are allowed to make
secured or unsecured loans up to $25,000 with a tiered interest rate structure, such that the maximum annual
interest rate allowed on each tier decreases as principal amount increases:
     30% per annum, computed on the first $3,000 of the principal amount;
     24% per annum on that part of the principal amount exceeding $3,000 and up to $4,000; and
     18% per annum on that part of the principal amount exceeding $4,000 and up to $25,000.
The Act requires that, at the time of applying for a license, the applicant pay to the office a nonrefundable
biennial license fee of $625. Other than applications to renew or reactivate a license, applicants must also pay
a nonrefundable investigation fee of $200. Additionally, the Act prohibits licensees from applying delinquency
charges until a borrower has been in default for 10 days.
The bill:
    Provides a definition for the term “branch;”
    Prohibits the operation of a branch that makes consumer finance loans without first obtaining a license;
    Requires an application fee of $625 to be paid to the Office of Financial Regulation (OFR) for each
        branch application filed;
    Increases the maximum interest rate and the amount of principal for the tired interest rate structure,
        such that the tiered structure will be as follows:
            o 36% per annum, computed on the first $10,000 of the principal amount
            o 30% per annum on that part of the principal amount exceeding $10,000 and up to $20,000
            o 24% per annum on that part of the principal amount exceeding $20,000 and up to $25,000;
        This yields an allowable maximum interest rate for the following loan amounts:
                                                         Approximate Maximum Interest Rate
                            Loan Amount
                                                          Current               Proposed
                                $5,000                    26.4%                   36.0%
                               $10,000                    22.2%                   36.0%
                               $15,000                    20.8%                   34.0%
                               $25,000                    19.2%                   31.2%
        Changes the 10-day rule for a licensee applying delinquency charges to 12 days;
        Requires licensees that provide assistance programs during a disaster to report to OFR details of such
         assistance programs; and
        Requires licensees to annually submit to OFR reports of certain information, which OFR may publish in
         a report after anonymizing and consolidating the data for all licensees.
The bill has a negative, likely insignificant, fiscal impact on state government, no fiscal impact on local
government, and an indeterminate fiscal impact on the private sector, both positive and negative.
The bill provides an effective date of July 1, 2024.



This docum ent does not reflect the intent or official position of the bill sponsor or House of Representatives .
STORAGE NAME: h1347.IBS
DATE: 1/23/2024
                                                    FULL ANALYSIS

                                             I. SUBSTANTIVE ANALYSIS

    A. EFFECT OF PROPOSED CHANGES:

        Background

        The Florida Office of Financial Regulation (OFR) is responsible for all activities of the Financial
        Services Commission (Commission) relating to the regulation of banks, credit unions, other financial
        institutions, finance companies, and the securities industry.1 OFR’s Division of Consumer Finance
        (Division) licenses and regulates non-depository financial service industries and individuals, and
        conducts examinations and complaint investigations for licensed entities to determine compliance with
        Florida law.2

        The Florida Consumer Finance Act, ch. 516, F.S. (Act), prohibits individuals and entities from engaging
        in the business of making consumer finance loans unless first authorized to do so under the Act. 3 A
        consumer finance loan is defined as “a loan of money, credit, goods, or choses in action, including,
        except as otherwise specifically indicated, provision of a line of credit, in an amount or to a value of
        $25,000 or less for which the lender charges, contracts for, collects, or receives interest at a rate
        greater than 18 percent per annum.”4

        Currently, the Act provides that, at the time of applying for a license, the applicant shall pay to OFR a
        nonrefundable biennial license fee of $625.5 Applications, except for applications to renew or reactivate
        a license, must also be accompanied by a nonrefundable investigation fee of $200. 6

        The Act also prohibits licensees from applying delinquency charges until a borrower has been in default
        for 10 days.7

        Licensed lenders are allowed to make secured or unsecured loans up to $25,000 with a tiered interest
        rate structure, such that the maximum annual interest rate allowed on each tier decreases as principal
        amounts increase:
             30% per annum, computed on the first $3,000 of the principal amount;
             24% per annum on that part of the principal amount exceeding $3,000 and up to $4,000; and
             18% per annum on that part of the principal amount exceeding $4,000 and up to $25,000. 8

        This yields an allowable maximum interest rate for the following loan amounts:

                                                           Approximate Maximum
                                       Loan Amount
                                                               Interest Rate
                                           $5,000                 26.4%
                                          $10,000                 22.2%
                                          $15,000                 20.8%
                                          $25,000                 19.2%

        Effect of the Bill



1 S. 20.121(3)(a)2.,   F.S. See also Florida Office of Financial Regulation, Agency Analysis of 2023 House Bill 1267, p. 1
(Mar. 10, 2023). A bill analysis for the 2024 version of the bill has been requested from OFR.
2 Florida Office of Financial Regulation, Division of Consumer Finance,

https://flofr.gov/sitePages/DivisionOfConsumerFinance.htm (last visited Jan., 19, 2024).
3 S. 516.02(1), F.S.
4 S. 516.01(2), F.S.
5 S. 516.03(1), F.S.
6 Id.
7 S. 516.031(3)(a)9., F.S.
8 S. 516.031(1), F.S.
STORAGE NAME: h1347.IBS                                                                                               PAGE: 2
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       General

       The bill provides a definition for the term “branch,” namely, “any location, other than a licensee’s
       principal place of business, at which a licensee operates or conducts business … or which the licensee
       owns or controls for the purposes of conducting business….”

       The bill clarifies a person must not engage in the business of making consumer finance loans or
       operate a branch of such business unless first authorized to do so under the Act. The bill requires an
       application fee of $625 be paid to OFR for each branch application filed, which is in addition to the $625
       application fee for the branch’s principal place of business. The bill provides that applications for a
       license for the principal place of business be accompanied by a nonrefundable investigation fee of
       $200.

       Maximum Rate Increase; Delinquency Charges

       The bill retains the tired interest rate structure but increases the maximum interest rate and the amount
       of principal for each tier, such that the tiered interest rate structure will be as follows:
            36% per annum, computed on the first $10,000 of the principal amount;
            30% per annum on that part of the principal amount exceeding $10,000 and up to $20,000; and
            24% per annum on that part of the principal amount exceeding $20,000 and up to $25,000.

       This yields an allowable maximum interest rate for the following loan amounts:

                                              Approximate Maximum Interest Rate
                          Loan Amount
                                                Current             Proposed
                             $5,000              26.4%                36.0%
                            $10,000              22.2%                36.0%
                            $15,000              20.8%                34.0%
                            $25,000              19.2%                31.2%

       Disaster Relief and Suspension of Penalties

       The bill provides that in the event of a Federal Emergency Management Agency (FEMA) response to a
       Presidential Disaster Declaration in Florida, if a licensee offers any assistance program to borrowers
       impacted by the disaster, the licensee must send to OFR a written notice within 10 days after the
       licensee’s establishment of the assistance program. The notice must include, at a minimum, the
       following:
             The licensed locations impacted by the disaster, including the physical addresses, if applicable;
             The telephone number, e-mail address, or other contact information for the licensee;
             A brief description of the assistance programs available to borrowers in the impacted areas; and
             The start date and, if known, the end date of the assistance program.

       The bill provides that assistance programs may include, but are not limited to, deferments, forbearance,
       waiver of late fees, payment modification, or changing payment due dates.

       Similarly, in the event of a FEMA response to a Presidential Disaster Declaration in Florida, the bill
       requires a licensee operating in a county designated in the disaster declaration to suspend, for a period
       of 90 days after the date of the initial declaration, all of the following:
            Application of delinquency charges;
            Repossessions of collateral pledged to loans made under the Act; and
            Filing of lawsuits for collection of amounts owed for loans made under the Act.

       Annual Reports

       The bill requires a licensee, by March 15, 2024, and annually thereafter, to file a report with OFR, in a
       form and manner prescribed by commission rule, using aggregated and anonymized data without
STORAGE NAME: h1347.IBS                                                                                    PAGE: 3
DATE: 1/23/2024
       reference to any borrower’s nonpublic personal information. The bill requires the report to include the
       following information for the preceding calendar year:
             The number of licenses under the Act held by the licensee as of December 31st of the
               preceding calendar year;
             The number of loan originations by the licensee from all licenses held under the Act during the
               preceding calendar year;
             The total number and dollar amount of loans outstanding with the licensee from all licenses held
               under the Act as of December 31st of the preceding calendar year;
             The total number of unsecured loans as of December 31st of the preceding calendar year;
             The total number of loans separated by principal amount in the following ranges as of
               December 31st of the preceding calendar year:
                   o From $0 to $5,000
                   o From $5,001 to $10,000
                   o From $10,001 to $15,000
                   o From $15,001 to $20,000
                   o From $20,001 to $25,000;
             The total number and dollar amount of loans charged off as of December 31st of the preceding
               calendar year; and
             The total number and dollar amount of loans with delinquency status listed as:
                   o Current or less than 30 days past due.
                   o From 30 to 59 days past due.
                   o From 60 to 89 days past due.
                   o At least 90 days past due.

       The bill requires a licensee claiming that information contained in the report contains a trade secret to
       submit to OFR an accompanying affidavit designating the information claimed to be a trade secret. The
       bill allows OFR to publish a report of the information submitted if all the data published in the report are
       anonymized aggregate data from all licensees.

   B. SECTION DIRECTORY:

       Section 1.         Amends s. 516.01, F.S., relating to definitions.

       Section 2.         Amends s. 516.02, F.S., relating to loans; lines of credit; rates of interest; license.

       Section 3.         Amends s. 516.03, F.S., relating to application for license; fees; etc.

       Section 4.         Amends s. 516.031, F.S., relating to finance charge; maximum rates.

       Section 5.         Amends 516.15, F.S., relating to duties of licensee.

       Section 6.         Creates s. 516.38, F.S., relating to annual reports by licensees.

       Section 7.         Creates s. 516.39, F.S., relating to suspension of penalties and remedial measures after
                          federal disaster declaration.

       Section 8.         Reenacts s. 516.19, F.S., relating to penalties.

       Section 9.         Provides an effective date of July 1, 2024.

                           II. FISCAL ANALYSIS & ECONOMIC IMPACT STATEMENT

   A. FISCAL IMPACT ON STATE GOVERNMENT:

       1. Revenues:


STORAGE NAME: h1347.IBS                                                                                             PAGE: 4
DATE: 1/23/2024
               OFR estimates its revenues may decrease by as much as $5,000 per fiscal year if it no longer
               receives the background investigation fee of $200 required for each additional location once
               replaced by a branch office license requirement.9 OFR considers this to be a negligible amount
               which would not impact its operations.10 Additionally, according to OFR, the reduction in staff time
               no longer needed to review a full license application for each additional location when replaced with
               a branch office license would likely offset any loss in revenues. 11

          2. Expenditures:

               None.

     B. FISCAL IMPACT ON LOCAL GOVERNMENTS:

          1. Revenues:

               None.

          2. Expenditures:

               None.

     C. DIRECT ECONOMIC IMPACT ON PRIVATE SECTOR:

          The bill has an indeterminate fiscal impact on the private sector. 12 Applicants will no longer be required
          to pay a $200 background investigation fee for each additional location with the implementation of a
          branch office license.13 This may save applicants up to $5,000 per fiscal year in reduced fees. 14

          Consumers may benefit from increased opportunities to receive loans if consumer finance lenders
          issue more credit under the terms allowed by the bill, but they may also see an increase in interest
          payable on consumer finance loans, to the extent that lenders utilize higher interest rates permitted by
          the bill.

     D. FISCAL COMMENTS:

          The bill proposes to create a branch license in lieu of a full license for each additional location of a
          licensee.15 The branch licenses will not include the $200 background investigation fee and thus result in
          a fee reduction.16

          Additionally, the bill would require OFR to make technology changes to its internal licensing system to
          create a branch office license and annual reporting functionality. 17 The cost of these changes would be
          negligible and could be covered within OFR’s existing budget.18

                                                    III. COMMENTS

     A. CONSTITUTIONAL ISSUES:

          1. Applicability of Municipality/County Mandates Provision:

9 Office of Financial Regulation,   supra note 1.
10 Id.
11 Id.
12 Id.
13 Id.
14 Id.
15 Id. at 5.
16 Id.
17 Id. at 6.
18 Id.
STORAGE NAME: h1347.IBS                                                                                        PAGE: 5
DATE: 1/23/2024
           Not applicable. This bill does not appear to affect county or municipal governments.

       2. Other:

           Article VII, sec. 19(e), of the Florida Constitution requires any bill that imposes, authorizes, or raises
           a state tax or fee must be contained in a separate bill that contains no other subject. Current law
           requires each location of a consumer finance company to pay a $625 application fee and a $200
           investigation fee. The bill requires the designation of a principal location. The principal location and
           each branch location will be subject to the current application fee, but only the principal location will
           be subject to the investigation fee. Arguably, this is merely a change in status of a location from an
           applicant location to an applicant principal location; retaining the same fee for that application. Also,
           other applicant locations will become applicant branch locations; also retaining the same fee. There
           is no case law to guide this analysis. It is unclear whether a fee bill is required.

   B. RULE-MAKING AUTHORITY:

       The bill creates a new section of statute that will require a licensee to file an annual report with OFR “in
       a form and manner prescribed by commission rule.” This section will require and sufficiently authorizes
       rulemaking. Rule 69V-160.111, F.A.C., which adopts Disciplinary Guidelines for Consumer Finance
       Companies, will also require an update.

   C. DRAFTING ISSUES OR OTHER COMMENTS:

       None.

                          IV. AMENDMENTS/COMMITTEE SUBSTITUTE CHANGES




STORAGE NAME: h1347.IBS                                                                                       PAGE: 6
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           HB 1347                                                                                               2024




    1                                         A bill to be entitled
    2                An act relating to consumer finance loans; amending s.
    3                516.01, F.S.; defining the term "branch"; amending s.
    4                516.02, F.S.; prohibiting a person from operating a
    5                branch of a business making consumer finance loans
    6                before obtaining a license from the Office of
    7                Financial Regulation; amending s. 516.03, F.S.;
    8                specifying application fees for branch licenses;
    9                revising the applicability of investigation fees;
10                   making a technical change; amending s. 516.031, F.S.;
11                   revising the maximum interest rates and the
12                   calculation of interest rates on consumer finance
13                   loans; revising the minimum amount of time before
14                   which a delinquency charge for each payment in default
15                   may be imposed; amending s. 516.15, F.S.; requiring
16                   licensees offering an assistance program to borrowers
17                   after a federally declared major disaster to send a
18                   specified notice to the office within a certain
19                   timeframe; providing construction; creating s. 516.38,
20                   F.S.; requiring licensees to file annual reports with
21                   the office; providing for rulemaking by the Financial
22                   Services Commission; specifying requirements for the
23                   reports; providing requirements for a licensee
24                   claiming that submitted information contains a trade
25                   secret; authorizing the office to publish a report in

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        HB 1347                                                                                               2024




26                a certain manner; creating s. 516.39, F.S.; requiring
27                certain licensees to suspend specified actions for a
28                certain timeframe after a federally declared disaster;
29                reenacting s. 516.19, F.S., relating to penalties, to
30                incorporate the amendments made to ss. 516.02 and
31                516.031, F.S., in references thereto; providing an
32                effective date.
33
34      Be It Enacted by the Legislature of the State of Florida:
35
36                Section 1.       Section 516.01, Florida Statutes, is amended to
37      read:
38                516.01      Definitions.—As used in this chapter, the term:
39                (1)       "Branch" means any location, other than a licensee's
40      principal place of business, at which a licensee operates or
41      conducts business under this chapter or which the licensee owns
42      or controls for the purpose of conducting business under this
43      chapter.
44                (2)(3)      "Commission" means the Financial Services
45      Commission.
46                (3)(1)      "Consumer finance borrower" or "borrower" means a
47      person who has incurred either direct or contingent liability to
48      repay a consumer finance loan.
49                (4)(2)      "Consumer finance loan" means a loan of money,
50      credit, goods, or choses in action, including, except as

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        HB 1347                                                                                               2024




51      otherwise specifically indicated, provision of a line of credit,
52      in an amount or to a value of $25,000 or less for which the
53      lender charges, contracts for, collects, or receives interest at
54      a rate greater than 18 percent per annum.
55                (5)(8)      "Control person" means an individual, partnership,
56      corporation, trust, or other organization that possesses the
57      power, directly or indirectly, to direct the management or
58      policies of a company, whether through ownership of securities,
59      by contract, or otherwise. A person is presumed to control a
60      company if, with respect to a particular company, that person:
61                (a)       Is a director, general partner, or officer exercising
62      executive responsibility or having similar status or functions;
63                (b)       Directly or indirectly may vote 10 percent or more of
64      a class of a voting security or sell or direct the sale of 10
65      percent or more of a class of voting securities; or
66                (c)       In the case of a partnership, may receive upon
67      dissolution or has contributed 10 percent or more of the
68      capital.
69                (6)(5)      "Interest" means the cost of obtaining a consumer
70      finance loan and includes any profit or advantage of any kind
71      whatsoever that a lender may charge, contract for, collect,
72      receive, or in anywise obtain, including by means of any
73      collateral sale, purchase, or agreement, as a condition for a
74      consumer finance loan. Charges specifically permitted by this
75      chapter, including commissions received for insurance written as

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         HB 1347                                                                                               2024




 76      permitted by this chapter, shall not be deemed interest.
 77                (7)(6)      "License" means a permit issued under this chapter
 78      to make and collect loans in accordance with this chapter at a
 79      single place of business.
 80                (8)(7)      "Licensee" means a person to whom a license is
 81      issued.
 82                (9)(4)      "Office" means the Office of Financial Regulation
 83      of the commission.
 84                Section 2.       Subsection (1) of section 516.02, Florida
 85      Statutes, is amended to read:
 86                516.02      Loans; lines of credit; rate of interest; license.—
 87                (1)       A person must not engage in the business of making
 88      consumer finance loans or operate a branch of such business
 89      unless she or he is authorized to do so under this chapter or
 90      other statutes and unless the person first obtains a license
 91      from the office.
 92                Section 3.       Subsection (1) of section 516.03, Florida
 93      Statutes, is amended to read:
 94                516.03      Application for license; fees; etc.—
 95                (1)       APPLICATION.—Application for a license to make loans
 96      under this chapter shall be in the form prescribed by rule of
 97      the commission. The commission may require each applicant to
 98      provide any information reasonably necessary to determine the
 99      applicant's eligibility for licensure. The applicant shall also
100      provide information that the office requires concerning any

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         HB 1347                                                                                               2024




101      officer, director, control person, member, partner, or joint
102      venturer of the applicant or any person having the same or
103      substantially similar status or performing substantially similar
104      functions or concerning any individual who is the ult imate
105      equitable owner of a 10-percent or greater interest in the
106      applicant. The office may require information concerning any
107      such applicant or person, including, but not limited to, his or
108      her full name and any other names by which he or she may have
109      been known, age, social security number, residential history,
110      qualifications, educational and business history, and
111      disciplinary and criminal history. The applicant must provide
112      evidence of liquid assets of at least $25,000 or documents
113      satisfying the requirements of s. 516.05(10). At the time of
114      making such application, the applicant shall pay to the office a
115      nonrefundable biennial license fee of $625 for the principal
116      place of business and for each branch application filed .
117      Applications for a license for the principal place of business,
118      except for applications to renew or reactivate a license, must
119      also be accompanied by a nonrefundable investigation fee of
120      $200. An application is considered received for purposes of s.
121      120.60 upon receipt of a completed application form as
122      prescribed by commission rule, a nonrefundable application fee
123      of $625, and any other fee prescribed by law. The commission may
124      adopt rules requiring electronic submission of any form,
125      document, or fee required by this chapter act if such rules

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         HB 1347                                                                                               2024




126      reasonably accommodate technological or financial hardship. The
127      commission may prescribe by rule requirements and procedures for
128      obtaining an exemption due to a technological or financial
129      hardship.
130                Section 4.       Subsection (1) and paragraph (a) of subsection
131      (3) of section 516.031, Florida Statutes, are amended to read:
132                516.031      Finance charge; maximum rates.—
133                (1)       INTEREST RATES.—A licensee may lend any sum of money
134      up to $25,000. A licensee may not take a security interest
135      secured by land on any loan less than $1,000. The licensee may
136      charge, contract for, and receive thereon interest charges as
137      provided and authorized by this section. The maximum interest
138      rate shall be 36 30 percent per annum, computed on the first
139      $10,000 $3,000 of the principal amount; 30 24 percent per annum
140      on that part of the principal amount exceeding $10,000 $3,000
141      and up to $20,000 $4,000; and 24 18 percent per annum on that
142      part of the principal amount exceeding $20,000 $4,000 and up to
143      $25,000. The original principal amount as used in this section
144      is the same as the amount financed as defined by the federal
145      Truth in Lending Act and Regulation Z of the Board of Governors
146      of the Federal Reserve System. In determining compliance with
147      the statutory maximum interest and finance charges set forth
148      herein, the computations used shall be simple interest and not
149      add-on interest or any other computations. If two or more
150      interest rates are applied to the principal amount of a loan,

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         HB 1347                                                                                               2024




151      the licensee may charge, contract for, and receive inter est at
152      that single annual percentage rate which, if applied according
153      to the actuarial method to each of the scheduled periodic
154      balances of principal, would produce at maturity the same total
155      amount of interest as would result from the application of the
156      two or more rates otherwise permitted, based upon the assumption
157      that all payments are made as agreed.
158                (3)       OTHER CHARGES.—
159                (a)       In addition to the interest, delinquency, and
160      insurance charges provided in this section, further or other
161      charges or amount for any examination, service, commission, or
162      other thing or otherwise may not be directly or indirectly
163      charged, contracted for, or received as a condition to the grant
164      of a loan, except:
165                1.    An amount of up to $25 to reimburse a portion of the
166      costs for investigating the character and credit of the person
167      applying for the loan;
168                2.    An annual fee of $25 on the anniversary date of each
169      line-of-credit account;
170                3.    Charges paid for the brokerage fee on a loan or line of
171      credit of more than $10,000, title insurance, and the appraisal
172      of real property offered as security if paid to a third party
173      and supported by an actual expenditure;
174                4.    Intangible personal property tax on the loan note or
175      obligation if secured by a lien on real property;

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         HB 1347                                                                                               2024




176                5.    The documentary excise tax and lawful fees, if any,
177      actually and necessarily paid out by the licensee to any public
178      officer for filing, recording, or releasing in any public office
179      any instrument securing the loan, which may be collected when
180      the loan is made or at any time thereafter;
181                6.    The premium payable for any insurance in lieu of
182      perfecting any security interest otherwise required by the
183      licensee in connection with the loan if the premium does not
184      exceed the fees which would otherwise be payable, which may be
185      collected when the loan is made or at any time thereafter;
186                7.    Actual and reasonable attorney fees and court costs as
187      determined by the court in which suit is filed;
188                8.    Actual and commercially reasonable expenses for
189      repossession, storing, repairing and placing in condition for
190      sale, and selling of any property pledged as security; or
191                9.    A delinquency charge for each payment in default for at
192      least 12 10 days if the charge is agreed upon, in writing,
193      between the parties before imposing the charge. Delinqu ency
194      charges may be imposed as follows:
195                a.    For payments due monthly, the delinquency charge for a
196      payment in default may not exceed $15.
197                b.    For payments due semimonthly, the delinquency charge
198      for a payment in default may not exceed $7.50.
199                c.    For payments due every 2 weeks, the delinquency charge
200      for a payment in default may not exceed $7.50 if two payments

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         HB 1347                                                                                               2024




201      are due within the same calendar month, and may not exceed $5 if
202      three payments are due within the same calendar month.
203
204      Any charges, including interest, in excess of the combined total
205      of all charges authorized and permitted by this chapter
206      constitute a violation of chapter 687 governing interest and
207      usury, and the penalties of that chapter apply. In the event of
208      a bona fide error, the licensee shall refund or credit the
209      borrower with the amount of the overcharge immediately but
210      within 20 days after the discovery of such error.
211                Section 5.       Subsection (5) is added to section 516.15,
212      Florida Statutes, to read:
213                516.15      Duties of licensee.—Every licensee shall:
214                (5)       In the event of a Federal Emergency Management Agency
215      response to a Presidential Disaster Declaration in the state, if
216      the licensee offers any assistance program to borrowers impacted
217      by the disaster, within 10 days after the licensee's
218      establishment of the program, send written notice to the office
219      in either physical or electronic format and include the
220      following information, subject to change as any additional
221      declarations are issued or declarations are revoked:
222                (a)       The licensed locations affected by the disaster
223      declaration, including physical addresses, if applicable;
224                (b)       The telephone number, e-mail address, or other contact
225      information for the licensee;

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         HB 1347                                                                                               2024




226                (c)       A brief description of the assistance program
227      available to borrowers in the affected areas; and
228                (d)       The start date, and end date if known, of the
229      assistance program.
230
231      For purposes of this subsection, assistance programs may
232      include, but are not limited to, deferments, forbearance, waiver
233      of late fees, payment modification, or changing payment due
234      dates.
235                Section 6.       Section 516.38, Florida Statutes, is created to
236      read:
237                516.38      Annual reports by licensees.—
238                (1)       By March 15, 2024, and each March 15 thereafter, a
239      licensee shall file a report with the office in a form and
240      manner prescribed by commission rule. The report must include
241      each of the items specified in subsection (2) for the preceding
242      calendar year using aggregated and anonymized data and without
243      reference to any borrower's nonpublic personal information.
244                (2)       The report must include the following information for
245      the preceding calendar year:
246                (a)       The number of locations held by the licensee under
247      this chapter as of December 31 of the preceding calendar year.
248                (b)       The number of loan originations by the licensee from
249      all licenses held under this chapter during the preceding
250      calendar year.

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         HB 1347                                                                                               2024




251                (c)       The total dollar amount of loans and the number of
252      loans outstanding with the licensee from all licenses held under
253      this chapter as of December 31 of the preceding calendar year.
254                (d)       The total dollar amount of loans and the number of
255      loans in which the licensee holds a security interest in
256      collateral as of December 31 of the preceding calendar year.
257                (e)       The total dollar amount of loans and the numbe r of
258      unsecured loans as of December 31 of the preceding calendar
259      year.
260                (f)       The total number of loans, separated by principal
261      amount, in the following ranges as of December 31 of the
262      preceding calendar year:
263                1.    Up to and including $5,000.
264                2.    Five thousand and one dollars to $10,000.
265                3.    Ten thousand and one dollars to $15,000.
266                4.    Fifteen thousand and one dollars to $20,000.
267                5.    Twenty thousand and one dollars to $25,000.
268                (g)       The total dollar amount of loans and the number of
269      loans charged off as of December 31 of the preceding calendar
270      year.
271                (h)       The total dollar amount of loans and the number of
272      loans with delinquency status listed as:
273                1.    Current or less than 30 days past due.
274                2.    From 30 to 59 days past due.
275                3.    From 60 to 89 days past due.

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         HB 1347                                                                                               2024




276                4.    At least 90 days past due.
277                (3)       A licensee claiming that any information submitted in
278      the report contains a trade secret must submit to the office an
279      accompanying affidavit in accordance with s. 655.0591 and
280      designate the information claimed to be a trade secret pursuant
281      to s. 655.0591.
282                (4)       The office may publish a report of information
283      submitted pursuant to this section, provided that all data
284      published in the report is anonymized and aggregated from all
285      licensees.
286                Section 7.       Section 516.39, Florida Statutes, is created to
287      read:
288                516.39      Suspension of penalties and remedial measures after
289      federal disaster declaration.—In the event of a Federal
290      Emergency Management Agency response to a Presidential Disaster
291      Declaration in the state, a licensee operating in a county
292      designated in the declaration must suspend for a period of 90
293      days after the date of the initial declaration the following:
294                (1)       The application of delinquency charges under s.
295      516.031(3)(a)9.
296                (2)       Repossessions of collateral pledged to loans made
297      under this chapter.
298                (3)       The filing of civil actions for the collection of
299      amounts owed for loans made under this chapter.
300                Section 8.       For the purpose of incorporating the amendments

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         HB 1347                                                                                               2024




301      made by this act to sections 516.02 and 516.031, Florida
302      Statutes, in references thereto, section 516.19, Florida
303      Statutes, is reenacted to read:
304                516.19     Penalties.—Any person who violates any of the
305      provisions of s. 516.02, s. 516.031, s. 516.05(3), s. 516.05(6),
306      or s. 516.07(1)(e) commits a misdemeanor of the first degree,
307      punishable as provided in s. 775.082 or s. 775.083.
308                Section 9.       This act shall take effect July 1, 2024.




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HB 1569
                                  HOUSE OF REPRESENTATIVES STAFF ANALYSIS
BILL #:     HB 1569 Exemption from Regulation for Bona Fide Nonprofit Organizations
SPONSOR(S): Grant
TIED BILLS:       IDEN./SIM. BILLS: CS/SB 514

  REFERENCE                                                   ACTION                  ANALYST            STAFF DIRECTOR or
                                                                                                         BUDGET/POLICY CHIEF

  1) Insurance & Banking Subcommittee                                                 Fletcher           Lloyd

  2) Commerce Committee

                                                     SUMMARY ANALYSIS

In response to the 2008 financial crisis, Congress enacted the Secure and Fair Enforcement for Mortgage
Licensing Act of 2008 (SAFE Act). The SAFE Act and the regulations promulgated thereunder set forth the
minimum standards for the state licensing and registration of residential mortgage loan originators (MLOs). The
SAFE Act also requires that federal and state licensing and registration of residential MLOs be accomplished
through the same online registration system.

Florida adopted its registration requirements for MLOs in 2009. Florida has also adopted similar requirements
for the licensure and registration of mortgage brokers and mortgage lenders, exceeding the federal
requirements.

States are permitted to provide an exemption from the SAFE Act registration requirements to a bona fide
nonprofit organization and its employees if the state determines that the organization meets certain criteria.
Florida law does not currently provide an exemption from regulation for bona fide nonprofit organizations, but
does provide exemptions for certain other entities consistent with federal law.

The bill provides an exemption from Florida’s SAFE Act regulation to a bona fide nonprofit organization and the
employees of such organization, provided the organization:
    Has the status of a tax-exempt organization under s. 501(c)(3) of the Internal Revenue Code;
    Promotes affordable housing or provides homeownership education or similar services;
    Conducts activities that serves public or charitable purposes rather than commercial purposes;
    Receives funding and revenue in a manner that does not incentivize the organization or the
        organization’s employees to act other than in the best interests of the organization’s clients;
    Compensates the organization’s employees in a manner that does not incentivize the employees to act
        other than in the best interests of the organization’s clients; and
    Provides to or identifies for a borrower any residential mortgage loans with terms favorable to the
        borrower and comparable to mortgage loans and housing assistance provided under any federal, state,
        and local housing assistance programs.

The bill has no fiscal impact on local government. It has an indeterminable fiscal impact on state government
revenues but no fiscal impact on state government expenses. The bill has an indeterminable positive fiscal
impact on the private sector.

The bill provides an effective date of July 1, 2024.




This docum ent does not reflect the intent or official position of the bill sponsor or House of Representatives .
STORAGE NAME: h1569.IBS
DATE: 1/23/2024
                                                      FULL ANALYSIS

                                               I. SUBSTANTIVE ANALYSIS

    A. EFFECT OF PROPOSED CHANGES:

        Background

        The S.A.F.E Act

        The U.S. financial crisis of 2008 began as a housing crisis that first seemed to be localized in certain
        states and in the subprime mortgage market.1 Eventually, however, the seemingly localized housing
        collapse spread to the entire U.S. housing market, as house prices declined nationwide.2

        Because the financial system was integral to the housing boom, the system was highly exposed to the
        housing market, whose downturn would prove to be so severe that it threatened to bring down the
        entire financial system with it in the absence of significant government intervention. 3 The 2008 financial
        crisis, known as the “Great Recession,” became the most severe financial crisis since the Great
        Depression, and its effects spread throughout the global economy.4

        In response to the housing crisis, Congress enacted the Secure and Fair Enforcement for Mortgage
        Licensing Act of 2008 (SAFE Act).5 The SAFE Act and the regulations promulgated thereunder:
             Set forth the minimum standards for the state licensing and registration of residential mortgage
               loan originators (MLOs);6
             Prohibit individuals from engaging in the business of a residential MLO without first obtaining
               and maintaining annually certain licensure and registration requirements; 7 and
             Require that federal and state licensing and registration of residential MLOs be accomplished
               through the same online registration system, known as the Nationwide Mortgage Licensing
               System and Registry (NMLSR).8

        The objectives of the NMLSR under the SAFE Act include aggregating and improving the flow of
        information to and between regulators; providing increased accountability and tracking of MLOs;
        enhancing consumer protections by supporting anti-fraud measures; and providing consumers with
        easily accessible information at no charge regarding the employment history of, and publicly
        adjudicated disciplinary and enforcement actions against, MLOs. 9


1 Cynthia Angell and Krishna Patel, Crisis and Response:    An FDIC History, 2008-2013, Federal Deposit Insurance
Corporation (last updated June 12, 2023), at xiv. Available at https://www.fdic.gov/bank/historical/crisis/chap1.pdf (last
visited Jan. 20, 2024).
2 Id.
3 Id.
4 Id.
5 See 12 U.S.C. Sec. 5101–5116, Title V of the Housing and Economic Recovery Act of 2008 (Pub. L. 110–289, 122 Stat.

2654, 12 U.S.C. 5101 et seq.) as amended by Title X of the Dodd-Frank Wall Street Reform and Consumer Protection Act
(Dodd-Frank Act) (Pub. L. No. 111–203, 124 Stat. 1376).
6 A mortgage loan originator is an individual who takes a residential mortgage loan application and offers or negotiates

terms of a residential mortgage loan for compensation or gain. See 12 C.F.R. Sec. 1007.102.
7 For an individual who is an employee of a covered financial institution, the individual must obtain and annually maintain

registration as a registered mortgage loan originator and a unique identifier (federal registration). For all other individua ls,
they must obtain and annually maintain a state license and registration as a state-licensed mortgage loan originator, and a
unique identifier (state licensing/registration). See Consumer Financial Protection Bureau, Secure and Fair Enforcement
for Mortgage Licensing Act: Manual V.2, CFPB Laws and Regulation (Oct. 1, 2012),
https://files.consumerfinance.gov/ f/documents/102012_c fpb_secure-fair-enforcement-for-mortgage-licensing-safe-
act_procedures.pdf (last visited Jan. 20, 2024).
8 Consumer Financial Protection Bureau, Secure and Fair Enforcement for Mortgage Licensing Act: Manual V.2, CFPB

Laws and Regulation (Oct. 1, 2012), https://files.consumerfinance.gov/f/doc uments/102012_cfpb_secure -fair-
enforcement-for-mortgage-licensing-safe-act_procedures.pdf (last visited Jan. 20, 2024).
9 12 U.S.C. Sec. 5101.
STORAGE NAME: h1569.IBS                                                                                                  PAGE: 2
DATE: 1/23/2024
        State Regulation of Loan Originators, Mortgage Brokers, and Mortgage Lenders

        Soon after the enactment of the SAFE Act, states began adopting licensure and registration
        requirements for residential MLOs pursuant to the requirements of the SAFE Act.10 Florida adopted its
        requirements for MLOs 11 in 2009 with the enactment of s. 494.00312, F.S.12 In addition to MLOs,
        however, Florida also adopted similar requirements for the licensure and registration of mortgage
        brokers 13 and mortgage lenders,14 exceeding the federal requirements.

        The Office of Financial Regulation (OFR) regulates state-chartered banks, credit unions, other financial
        institutions, finance companies, and the securities industry. 15 The OFR’s Division of Consumer Finance
        licenses and regulates various aspects of the non-depository financial services industries, including
        individuals and businesses engaged in the mortgage business. 16 Specifically, under ch. 494, F.S., OFR
        licenses and regulates MLOs, mortgage brokers, and mortgage lenders.

        An individual or entity applying for licensure under ch. 494, F.S., is required to meet certain conditions
        and pay a nonrefundable application fee in the following amounts:
             For a mortgage broker license, an applicant must submit a nonrefundable application fee of
                $425, and an additional $100 nonrefundable fee if the applicant meets certain other criteria; 17
             For a loan originator license, an applicant must submit a nonrefundable application fee of $195,
                and an additional $20 nonrefundable fee if the applicant meets certain other criteria; 18 and
             For a mortgage lender license, an applicant must submit a nonrefundable application fee of
                $500, and an additional $100 nonrefundable fee if the applicant meets certain other criteria. 19




10 National Reverse    Mortgage Lenders Association, States Move Aggressively to Implement SAFE Act and Improve
Mortgage Supervision, https://www.nrmlaonline.org/app_assets/public/ef8c2414-00da-4cff-8c69-
e45d2ca45a82/SAFE%20Act%20Updat e.pdf (last visited Jan. 20, 2024).
11 Florida statute defines “loan originator” as an individual who, directly or indirectly, solicits or offers to solicit a mortgage

loan, accepts or offers to accept an application for a mortgage loan, negotiates or offers to negotiate the terms or
conditions of a new or existing mortgage loan on behalf of a borrower or lender, or negotiates or offers to negotiate the
sale of an existing mortgage loan to a noninstitutional investor for compensation or gain. The term includes an individual
who is required to be licensed as a loan originator under the SAFE Act. The term does not include an employee of a
mortgage broker or mortgage lender whose duties are limited to physically handling a completed application form or
transmitting a completed application form to a lender on behalf of a prospective borrower. See s. 494.001(18), F.S.
12 See ch. 2009-241, L.O.F.
13 Florida statute defines “mortgage broker” as a person conducting loan originator activities through one or more licensed

loan originators employed by the mortgage broker or as independent contractors to the mortgage broker. See s.
494.001(23), F.S.
14 Florida statute defines “mortgage lender” as a person making a mortgage loan or servicing a mortgage loan for others,

or, for compensation or gain, directly or indirectly, selling or offering to sell a mortgage loan to a noninstitutional investor.
See s. 494.001(24), F.S.
15 S. 20.121(3)(a)2. and (d), F.S. OFR is housed within the Financial Services Commission (Commission). The

Commission, comprised of the Governor and Cabinet, appoints OFR’s Commissioner.
16 Office of Financial Regulation, Division of Consumer Finance,

https://flofr.gov/sitePages/DivisionOfConsumerFinance.htm#:~:text=The%20Division%20of% 20Consumer%20Finance, det
ermine%20compliance%20with% 20Florida%20law. (last visited Jan. 20, 2024).
17 S. 494.00321(1)(c), F.S.
18 S. 494.00312(2)(e), F.S.
19 S. 494.00611(2)(c), F.S.
STORAGE NAME: h1569.IBS                                                                                                     PAGE: 3
DATE: 1/23/2024
        Exemption from Regulation: Bona Fide Nonprofit Organizations

        Notwithstanding the policies of the SAFE Act, federal regulations provide that a state is not required to
        impose registration requirements on certain individuals.20 Among those exemptions, states are
        permitted to provide an exemption from registration requirements under the SAFE Act to a bona fide
        nonprofit organization and its employees if, under criteria and pursuant to processes established by the
        state, the state supervisory authority determines that the organization:
             Has the status of a tax-exempt organization under section 501(c)(3) of the Internal Revenue
                 Code of 1986;
             Promotes affordable housing or provides homeownership education, or similar services;
             Conducts its activities in a manner that serves public or charitable purposes, rather than
                 commercial purposes;
             Receives funding and revenue and charges fees in a manner that does not incentivize it or its
                 employees to act other than in the best interests of its clients;
             Compensates its employees in a manner that does not incentivize employees to act other than
                 in the best interests of its clients;
             Provides or identifies for the borrower residential mortgage loans with terms favorable to the
                 borrower and comparable to mortgage loans and housing assistance provided under
                 government housing assistance programs; and
             Meets other standards that the state determines are appropriate. 21

        A state must periodically examine the books and activities of an organization it classifies as a bona fide
        nonprofit organization and revoke its status as a bona fide nonprofit organization if it does not continue
        to meet the criteria described above.22 Moreover, for residential mortgage loans to have terms that are
        favorable to the borrower, a state must determine that the terms are consistent with loan origination in a
        public or charitable context, rather than a commercial context. 23

        Florida law does not currently provide an exemption from regulation for bona fide nonprofit
        organizations, but does provide exemptions for certain other individuals and entities consistent with
        federal law, provided certain criteria are met.24

        Effect of the Bill

        The bill provides an exemption from regulation under ch. 494, F.S., for a bona fide nonprofit
        organization and the employees of such organization, provided that the organization meets all of the
        following conditions:
              Has the status of a tax-exempt organization under s. 501(c)(3) of the Internal Revenue Code;
              Promotes affordable housing or provides homeownership education or similar services;
              Conducts the organization’s activities in a manner that serves public or charitable purposes
                rather than commercial purposes;
              Receives funding and revenue and charges fees in a manner that does not incentivize the
                organization or the organization’s employees to act other than in the best interests of the
                organization’s clients;
              Compensates the organization’s employees in a manner that does not incentivize the
                employees to act other than in the best interests of the organization’s clients;
              Provides to or identifies for a borrower any residential mortgage loans with terms favorable to
                the borrower and comparable to mortgage loans and housing assistance provided under any
                federal, state, and local housing assistance programs.

    B. SECTION DIRECTORY:


20 See 12 C.F.R. Sec. 1008.103(e)       for a full list of exempt individuals.
21 12 U.S.C. Sec. 1008.103(e)(7)(ii).
22 12 U.S.C. Sec. 1008.103(e)(7)(iii).
23 12 U.S.C. Sec. 1008.103(e)(7)(iv).
24 See s. 494.00115,   F.S., for a full list of individuals and entities exempt from regulation under ch. 494, F.S.
STORAGE NAME: h1569.IBS                                                                                               PAGE: 4
DATE: 1/23/2024
       Section 1.         Amends s. 494.00115, F.S., relating to exemptions.

       Section 2.         Provides an effective date of July 1, 2024.
                           II. FISCAL ANALYSIS & ECONOMIC IMPACT STATEMENT

   A. FISCAL IMPACT ON STATE GOVERNMENT:

       1. Revenues:

           The bill has an indeterminable negative fiscal impact on OFR to the extent that entities and
           employees of entities that qualify for the proposed exemption will no longer pay application fees
           associated with licensure requirements under ch. 494, F.S. The total number of nonprofit
           organizations that are eligible for the exemption, however, is unclear.

       2. Expenditures:

           None.

   B. FISCAL IMPACT ON LOCAL GOVERNMENTS:

       1. Revenues:

           None.

       2. Expenditures:

           None.

   C. DIRECT ECONOMIC IMPACT ON PRIVATE SECTOR:

       Entities and employees of entities that meet the criteria for the proposed exemption will likely benefit
       financially by not having to pay costs associated with licensure requirements under ch. 494, F.S. The
       total number of nonprofit organizations that are eligible for the exemption is unclear.

   D. FISCAL COMMENTS:

       None.

                                                 III. COMMENTS

   A. CONSTITUTIONAL ISSUES:

       1. Applicability of Municipality/County Mandates Provision:

           Not applicable. This bill does not appear to affect county or municipal governments.

       2. Other:

           See “Drafting Issues or Other Comments.”

   B. RULE-MAKING AUTHORITY:

       The bill does not confer rulemaking authority nor require the promulgation of rules. However, if the bill
       is amended as suggested in “Drafting Issues or Other Comments,” the Commission’s rulemaking
       authority under s. 494.0011(2)(b), F.S., relating to compliance with the SAFE Act, will likely need to be
       expanded to prescribe criteria and processes for determining whether an organization qualifies for the
       proposed exemption.
STORAGE NAME: h1569.IBS                                                                                   PAGE: 5
DATE: 1/23/2024
   C. DRAFTING ISSUES OR OTHER COMMENTS:

       To ensure compliance with federal law, the following amendments to the bill are suggested:
           Conform the provisions of the bill to the SAFE Act exemption for bona fide nonprofit
             organizations’ employees from loan originator and mortgage broker regulation;
           Clarify the conditions under which an employee may be exempt from the SAFE Act regulations
             provided in Florida statute;
           Provide that OFR must determine whether an organization is a bona fide nonprofit organization
             based on specified factors;
           Require OFR to determine that the terms of the loan are consistent with loan origination in
             public or charitable context, rather than a commercial context; and
           Require OFR to periodically examine the books and activities of the organization and revoke its
             status if the organization does not continue to meet the requirements.

                          IV. AMENDMENTS/COMMITTEE SUBSTITUTE CHANGES




STORAGE NAME: h1569.IBS                                                                              PAGE: 6
DATE: 1/23/2024
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           HB 1569                                                                                               2024




    1                                         A bill to be entitled
    2                An act relating to an exemption from regulation for
    3                bona fide nonprofit organizations; amending s.
    4                494.00115, F.S.; exempting bona fide nonprofit
    5                organizations and the employees of such organizations
    6                from certain regulation; defining the term "bona fide
    7                nonprofit organization"; providing an effective date.
    8
    9      Be It Enacted by the Legislature of the State of Florida:
10
11                   Section 1.        Subsection (5) of section 494.00115, Florida
12         Statutes, is amended, and paragraph (g) is added to subsection
13         (1) of that section, to read:
14                   494.00115        Exemptions.—
15                   (1)       The following are exempt from regulation under this
16         part and parts II and III of this chapter.
17                   (g)       A bona fide nonprofit organization and the employees
18         of a bona fide nonprofit organization.
19                   (5)       As used in this section, the term:
20                   (a)       "Bona fide nonprofit organization" means an
21         organization that meets all of the following conditions:
22                   1.    Has the status of a tax-exempt organization under s.
23         501(c)(3) of the Internal Revenue Code.
24                   2.    Promotes affordable housing or provides homeownership
25         education or similar services.

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        HB 1569                                                                                               2024




26                3.    Conducts the organization's activities in a manner that
27      serves public or charitable purposes rather than commercial
28      purposes.
29                4.    Receives funding and revenue and charges fees in a
30      manner that does not incentivize the organization or the
31      organization's employees to act other than in the best interests
32      of the organization's clients.
33                5.    Compensates the organization's employees in a manner
34      that does not incentivize the organization's employees to act
35      other than in the best interests of the organization's clients.
36                6.    Provides to or identifies for a borrower any
37      residential mortgage loans with terms favorable to the borrower
38      and comparable to mortgage loans and housing assistance provided
39      under any federal, state, and local housing assistance programs.
40                (b)       "Hold himself or herself out to the public as being in
41      the mortgage lending business" includes any of the following:
42                1.(a)      Representing to the public, through advertising or
43      other means of communicating or providing information, including
44      the use of business cards, stationery, brochures, signs, rate
45      lists, or promotional items, by any method, that such individual
46      can or will perform the activities described in s. 494.001(24).
47                2.(b)      Soliciting in a manner that would lead the intended
48      audience to reasonably believe that such individual is in the
49      business of performing the activities described in s.
50      494.001(24).

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        HB 1569                                                                                               2024




51                3.(c)     Maintaining a commercial business establishment at
52      which, or premises from which, such individual regularly
53      performs the activities described in s. 494.001(24) or regularly
54      meets with current or prospective mortgage borrowers.
55                4.(d)     Advertising, soliciting, or conducting business
56      through the use of a name, trademark, service mark, trade name,
57      Internet address, or logo that indicates or reasonably implies
58      that the business being advertised, solicited, or conducted i s
59      of the kind or character of business transacted or conducted by
60      a licensed mortgage lender or is likely to lead any person to
61      believe that such business is that of a licensed mortgage
62      lender.
63                Section 2.       This act shall take effect July 1, 2024.




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                      INSURANCE & BANKING SUBCOMMITTEE

                            HB 1569 by Rep. Grant
  Relating to Exemption from Regulation for Bona Fide Nonprofit Organizations

                                 AMENDMENT SUMMARY
                                    January 25, 2024

Amendment 1 by Rep. Grant (Strike-all): The amendment:
   •   Conforms the provisions of the bill to the exemption provided in the federal Secure and
       Fair Enforcement Act of 2008 (SAFE Act), 12 U.S.C. s. 5101-5116, for bona fide
       nonprofit organizations and their employees from loan originator and mortgage broker
       regulation;
   •   Clarifies the conditions under which an organization and an employee may be exempt
       from the SAFE Act regulations adopted by Florida law;
   •   Provides that the Office of Financial Regulation (OFR) must determine whether an
       organization is a bona fide nonprofit organization based on specified factors;
   •   Requires OFR to periodically examine the books and activities of an organization and
       revoke an organization’s exemption if it does not continue to meet the requirements; and
   •   Provides the Financial Services Commission with rule-making authority to prescribe
       criteria and processes required for OFR to make determinations regarding bona fide
       nonprofit organizations.
                                           COMMITTEE/SUBCOMMITTEE AMENDMENT
                                                    Bill No. HB 1569    (2024)
       Amendment No. 1




            COMMITTEE/SUBCOMMITTEE ACTION
       ADOPTED                        (Y/N)
       ADOPTED AS AMENDED             (Y/N)
       ADOPTED W/O OBJECTION          (Y/N)
       FAILED TO ADOPT                (Y/N)
       WITHDRAWN                      (Y/N)
       OTHER


 1     Committee/Subcommittee hearing bill:       Insurance & Banking
 2     Subcommittee
 3     Representative Grant offered the following:
 4
 5          Amendment (with title amendment)
 6          Remove everything after the enacting clause and insert:
 7          Section 1.     Paragraph (b) of subsection (2) of section
 8     494.0011, Florida Statutes, is amended to read:
 9          494.0011     Powers and duties of the commission and office.—
10          (2)     The commission may adopt rules to administer parts I,
11     II, and III of this chapter, including rules:
12          (b)     Relating to compliance with the S.A.F.E. Mortgage
13     Licensing Act of 2008, including rules to:
14          1.     Require loan originators, mortgage brokers, mortgage
15     lenders, and branch offices to register through the registry.


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                                    Page 1 of 5
                                           COMMITTEE/SUBCOMMITTEE AMENDMENT
                                                  Bill No. HB 1569      (2024)
       Amendment No. 1


16            2.   Require the use of uniform forms that have been
17     approved by the registry, and any subsequent amendments to such
18     forms if the forms are substantially in compliance with the
19     provisions of this chapter. Uniform forms that the commission
20     may adopt include, but are not limited to:
21            a.   Uniform Mortgage Lender/Mortgage Broker Form, MU1.
22            b.   Uniform Mortgage Biographical Statement & Consent Form,
23     MU2.
24            c.   Uniform Mortgage Branch Office Form, MU3.
25            d.   Uniform Individual Mortgage License/Registration &
26     Consent Form, MU4.
27            3.   Require the filing of forms, documents, and fees in
28     accordance with the requirements of the registry.
29            4.   Prescribe requirements for amending or surrendering a
30     license or other activities as the commission deems necessar y
31     for the office's participation in the registry.
32            5.   Prescribe procedures that allow a licensee to challenge
33     information contained in the registry.
34            6.   Prescribe procedures for reporting violations of this
35     chapter and disciplinary actions on licensees to the registry.
36            7.   Prescribe criteria and processes for determining
37     whether an organization is and remains a bona fide nonprofit
38     organization for the purpose of determining whether the
39     organization and its employees acting as loan originators may be


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                                           COMMITTEE/SUBCOMMITTEE AMENDMENT
                                                  Bill No. HB 1569    (2024)
       Amendment No. 1


40     exempt from regulation under this chapter pursuant to s.
41     494.00115.
42          Section 2.     Present subsections (3), (4), and (5) of
43     section 494.00115, Florida Statutes, are redesignated as
44     subsections (4), (5), and (6), respectively, and a new
45     subsection (3) is added to that section, to read:
46          494.00115    Exemptions.—
47          (3)(a)    As provided in this subsection, a bona fide
48     nonprofit organization and an employee of a bona fide nonprofit
49     organization who acts as a loan originator only with respect to
50     his or her work duties to the bona fide nonprofit organization,
51     and who acts as a loan originator only with respect to
52     residential mortgage loans with terms that are favorable to the
53     borrower, are exempt from regulation under this chapter.
54          1.     For an organization to be considered a bona fide
55     nonprofit organization under this subsection, the office must
56     determine, pursuant to criteria and processes established by
57     rule, that the organization satisfies all of the following
58     criteria:
59          a.     Has the status of a tax-exempt organization under s.
60     501(c)(3) of the Internal Revenue Code of 1986.
61          b.     Promotes affordable housing or provides homeownership
62     education or similar services.
63          c.     Conducts its activities in a manner that serves public
64     or charitable purposes rather than commercial purpo ses.
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                                           COMMITTEE/SUBCOMMITTEE AMENDMENT
                                                  Bill No. HB 1569     (2024)
       Amendment No. 1


65          d.    Receives funding and revenue and charges fees in a
66     manner that does not incentivize it or its employees to act
67     other than in the best interests of its clients.
68          e.    Compensates its employees in a manner that does not
69     incentivize employees to act other than in the best interests of
70     its clients.
71          f.    Provides or identifies for the borrower residential
72     mortgage loans with terms favorable to the borrower and
73     comparable to mortgage loans and housing assistance provided
74     under government housing assistance programs.
75          2.    For residential mortgage loans to be deemed under this
76     section to have terms that are favorable to the borrower, the
77     office must determine that the terms are consistent with loan
78     origination in a public or charitable context, rather than a
79     commercial context.
80          (b)    The office must periodically examine the books and
81     activities of an organization that it determines is a bona fide
82     nonprofit organization and revoke its status as a bona fide
83     nonprofit organization if it does not continue to mee t the
84     criteria specified in paragraph (a).
85          Section 3.    This act shall take effect July 1, 2024.
86
87
88           -----------------------------------------------------
89                         T I T L E   A M E N D M E N T
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                                            COMMITTEE/SUBCOMMITTEE AMENDMENT
                                                   Bill No. HB 1569   (2024)
        Amendment No. 1


 90          Remove lines 4-7 and insert:
 91          494.0011, F.S.; authorizing the Financial Services
 92          Commission to adopt rules prescribing criteria and
 93          processes for determining whether an organization is a bona
 94          fide nonprofit organization for a specified purpose;
 95          amending s. 494.00115, F.S.; providing exemptions from
 96          regulation under ch. 494, F.S., for bona fide nonprofit
 97          organizations and certain employees of a bona fide
 98          nonprofit organization that meet specified criteria;
 99          requiring the Office of Financial Regulation to make a
100          specified determination; requiring the office to make
101          certain a determination related to the terms of residential
102          mortgage loans originated by such employees; requiring the
103          office to periodically examine the books and activities of
104          a bona fide nonprofit organization and to revoke its status
105          in certain circumstances; providing an effective date.




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                                   Page 5 of 5
Citizens Property
Insurance Corporation
                 Florida House of Representatives
            Insurance and Banking Subcommittee
                    Tim Cerio – President, CEO & Executive
                                                  Director
                                              January 25, 2024



~Ill~~~~
  PROPERlY INSURA
U.S. Residual Markets
                Fair Access to Insurance Requirements Plan Report

                                            Policies in                      Exposure        % of Total
                   State
                                              Force                           ($000)         Exposure
          Florida                         1,220,897                    $ 422,953,352           51%
          California                          261,421                  $ 209,808,071           25%
          Massachusetts                       197,177                  $       90,572,584       11%
          Louisiana                           154,507                  $       40,935,450        5%
          North Carolina                      218,506                  $       33,404,590        4%
          Texas                                 66,488                 $       11,301,744        1%
          New York                              23,197                 $         6,892,000       1%
         PIPSO Reports. (2023, June). Property Insurance Plans Service Office, Inc.

                                                                                                          ~       ITIZI~~
Page 2                                                                                                        PROPERTY INSURAN
Policy Count and Total Insured Value
                1 600 000
                 1




                1]400]000
                           1                                                  $800,000

                                                                              $700:,000
                                                                                          -0
                                                                                           C:
                                                                                           0

                1]200]000                                                     $600]000    ~
         c
         ~
                                                                                          69-
                                                                                          .._.,
                                                                                           (I)
          0     1]000]000                                                     $500]000     :::J
         ()
         >.
          D          800 ]000
                                                  Residual Market.            $400,000
                                                                                          ~
                                                                                          "'C
          0
         l:l.
                                                       Leve,I                              e
                                                                                           :::Ji
                     600
                     . . i 000
                           · ..
                                                         A                    $300.,000    m
                                                                                           C:
                                                                                          ......
                     400
                      .  i 000
                           · .                                                $200,000     m
                                                                                          .,._;i,
                                                                                          _Q
                                                                                          F
                     200 l .
                      ..  000.    -                                           $100,000

                                                                              $~




                                      -   Po!joJCo . 1   Tota Insured Value          ~                  ITIZENS
Page 3                                                                                              PROPERTY INSURANCE CORPORATION
FL’s Residential Property Insurance Market
   Before 04/05 Storms                                               ~ Citizens' Peak                     Latest Data
                                                                     ~~




     Pups
     35%


                          22%

                                                                             FL Based                           FL Based
                                                                               45%                                53%



         6/30/2004                                                        12/31/201 1                      9/30/2023

            Pups     FL only subsidiaries of major national writers
            FL Based FL domiciled companies where majority only write in state
            Others   National writers
                                                                                                            ~           ITIZENS
Page 4      Quarterly and Supplemental Reporting System Reports. Florida Office of Insurance Regulation             PROPERTY INSURANCE CORPORATION
   Commercial Lines by Non-Residential (CNR) and Residential (CR)


              140,000               ■ CNR Building Count  1
                                                                            ■ CR Bu ild'ing Count             • Total Insured Value
                                                                                                                               1


                                                                                                                                                                   $140,000 _
                                                                                                                                                                                          00
                                                                                                                                                                                          C
              120,000                                                                                                                                              $1 20,000 ~

       -
       § ·100 000
        0
       ()
                 '
                                                                                                                                                                   $100,000 ~
                                                                                                                                                                                         -E


        c,    80,000                                                                                                                                               $80,000
                                                                                                                                                                                         -ffi
        c::                                                                                                                                                                              "'O
       "'C                                                                                                                                                                                ~
                                                                                                                                                                                          :J
       as 60 .000                                                                                                                                                  $60,000                00
                                                                                                                                                                                          C

                                                                                                                                                                                          CD
                                                                                                                                                                                         ......
              40 ,000                                                                                                                                              $40,000
                                                                                                                                                                                         ~
              20 ,000                                                                                                                                              $20,000


                                                                                                                                                                   $0
                         2011     2012      20 13      2014        2015       20116     2017      2018      20 19     2020      2021       2022      2023
• CNR Buildling1Count 38,514     36 ,937   30,,6 90   26,401      22 ,234    13,679     8,149     5,270     4,227     4,074     3,740     4,784      9,. 346
• CR Building1Count     8:0,824  76 ,803   66,.341    43,347      28 ,615    18,478    11 ,978    8,837     7,121     7,155     7,674     12,696    41 ,305
.._Total Insured Value $124,738 $121 ,091 $103,482    $65,.833   $44,082    $27,478   $116,749   $12,357   $10,155   $10,608   $12,586   $29,491   $108,778



                                                                                                                                               ~            ITIZENS
   Page 5                                                                                                                                               PROPERTY INSURANCE CORPORATION
Early Signs of Property Insurance Market Improvement

• The Office of Insurance Regulation has approved 7 property insurance company
  actions, including 6 additional insurers.

• Increased depopulation activity.

• Companies are expanding new business in Florida.

• Citizens’ new non-catastrophe litigated cases being filed through July 2023 were
  down 20% compared to 2022.

• Reinsurance availability for the 2023 hurricane season was more favorable than
  initially anticipated.
                                                                        ~       ITIZI~~
Page 6                                                                      PROPERTY INSURAN
Market Financials for Selected Florida Property Insurers

                          Insolvent Carriers are Included ($000)

                   3Q 2019       3Q 2020       3Q 2021        3Q 2022        3Q 2023
   Underwriting
                   ($375,273)   ($1,120,680)   ($1,205,963)   ($1,224,936)   ($545,319)
   Gain / (Loss)

    Net Income     ($143,243)    ($633,292)    ($917,176)     ($1,046,998)   ($237,057)

         Surplus   $4,089,404    $3,723,515    $3,669,730     $4,033,117     $4,197,212

  Direct Written
                   $9,234,985   $10,434,942    $11,495,485    $12,350,482    $13,924,935
      Premium
    Contributed
                   $125,166       $200,027      $649,629      $1,024,279      $263,141
        Capital

                                                                             ~        ITIZI~~
Page 7                                                                            PROPERTY INSURAN
Depopulation Activity
                             2023 Assumed Policies

                        Number Office                  Number
                                      *Policyholder
 Assumption              of Insurance                Assumed on
                                      Choice Letters
    Date                  Regulation                   Day of
                                         Mailed
                          Approved                   Assumption
    4/18/2023                  20,000                   26,335                   4,573

    6/20/2023                  46,218                   18,760                  17,239
                                                                                              Policy Count
                                                                                               per 10 Mile
    8/22/2023                  26,000                   27,689                   8,836          Hexagon

    10/17/2023                184,000                  311,310                  99,773          1 - 100
                                                                                                101- 1,000
    11/21/2023                202,399                  179,747                  92,886          1 ,001 - 2,500
                                                                                                2 ,501 - 5,000
    12/19/2023                168,000                   86,620                  52,017          5 ,001 - 11,073

                                                                                                                                            ~




       Total                  646,617                  650,461                 275,324                            ,., .. ,·
                                                                                                                              ~     ; ./


*Total letters mailed, one per policy. Multiple offers may be contained in a single mailing
                                                                                                                  ~                   ITIZI~~
Page 8                                                                                                                            PROPERTY INSURAN
Historical Depopulation Activity
                                                                                     ■ Assumed Policy Count as% of Prior Year's Total Policy Count
       45%
                                                              41'%
                                                  41%                                ■ Assumed Total !Insured Value (TIV) as o/o of Prior Year's Tota l TI V
       40%
       35%
       30%                                                                                                                                                              27%
                                                                                                                                                               24%
       25%
       20%
       15%
       10%
        5%
        0%
                 2011      2012        2013         2014        2015       2016        20·17      2018      2019      2020       2021         2022                2023
Total Policies
                53 ,577   277 ,002    3'65 ,767   416 ,623    272 ,785    88,,000     34 ,008    17,905    10,084     7,463     2 ,814       16,408            275 ,324
    Assumed
TIVAssumed
               $14,474    $75 ,927   $112 ,2'65   $117 ,530   $'64 ,830   $23 ,363    $7,435    $4 ,308    $2 ,181   $2,497     $1,027       $7 ,174         $113 ,375
    (millions)


                                                                                                                                         ~           ITIZENS
Page 9                                                                                                                                           PROPERTY INSURANCE CORPORATION
Depopulation Impact to Policy Counts

   1 4aaluaa
    1




   1 2aaluaa
    1




   1 m:u1luaa
    1




        800,000

        600,000 -




Page 10
Non-Catastrophe Litigation and AOB Rates
  Personal Lines Non-Catastrophe Claims
              as of 6/30/2023                                         Citizens has been experiencing a
    Accident              *Litigation               AOB               decrease in the non-catastrophe litigation
     Year                      %                     %                rate for several years.
       2017                   21%                   25%
       2018                   19%                   24%               There are significant reductions in the
       2019                   17%                   19%               2023 accident year litigation rate and the
       2020                   18%                   18%
                                                                      Assignment of Benefit (AOB) rate.
       2021                   17%                   23%
       2022                   15%                   23%
       2023                    8%                    6%
* Litigation % is the projected ultimate number of claims litigated
  divided by the total number of claims.
                                                                                                         ~        ITIZI~~
Page 11                                                                                                       PROPERTY INSURAN


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