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House Staff Analysis: PCS for CS/HB 1111, Non-coverage-related Regulation of Insurance

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Congressional materials
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2023 3220 Commerce Committee Proposed Committee Bill Analyses Fn Pcs1111 Com
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2023 3220 Commerce Committee Proposed Committee Bill Analyses Fn Pcs1111 Com

Summary

A House of Representatives staff analysis of PCS for CS/HB 1111, Non-coverage-related Regulation of Insurance, sponsored by the Commerce Committee and dated April 15, 2023, with CS/SB 312 listed as a similar bill. The analysis states that the bill reduces the prelicensure coursework required of Florida life insurance agent applicants from 40 hours to 30 hours. It describes the Unfair Insurance Trade Practices Act and value-added insurance products or services, and states that the bill sets criteria under which such services are not discrimination or unlawful rebates, including a pilot or testing program of up to one year. The section directory lists amendments to s. 626.7851 and s. 626.9541, F.S., and an effective date of July 1, 2023. The fiscal analysis reports no state or local government impact and an indeterminate private sector impact.

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Cite this document

“House Staff Analysis: PCS for CS/HB 1111, Non-coverage-related Regulation of Insurance.” Original at www.flhouse.gov. Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/2023-3220-commerce-committee-proposed-committee-bill-analyses-fn-pcs1111-com/, SHA-256 3c4354c9e1ffe174fa90fe78359e2bd4a2a2acbf263defcbc4a14c27cca438b5.

Full text

                                  HOUSE OF REPRESENTATIVES STAFF ANALYSIS
BILL #:     PCS for CS/HB 1111 Non-coverage-related Regulation of Insurance
SPONSOR(S): Commerce Committee
TIED BILLS:       IDEN./SIM. BILLS: CS/SB 312

  REFERENCE                                                   ACTION                  ANALYST            STAFF DIRECTOR or
                                                                                                         BUDGET/POLICY CHIEF

  Orig. Comm.: Commerce Committee                                                     Fortenberry        Hamon

                                                     SUMMARY ANALYSIS
Life Insurance Agents: Florida law sets forth pre-licensure education and experience requirements for life
insurance agents. Among other specified requirements, applicants must have successfully completed 40 hours
of coursework in life insurance, annuities, and variable contracts, three of which must be on ethics.
The bill reduces the number of hours of prelicensure coursework a life insurance agent applicant must
complete from 40 hours to 30 hours.
Value-added Insurance Services (VAS): The Unfair Insurance Trade Practices Act (Act) defines unfair
methods of competition and unfair or deceptive acts in the business of insurance. It provides an extensive list
of prohibited methods and acts, including prohibitions on certain inducements to the purchase of insurance,
including rebates, dividends, stock, and contracts that promise to return profits to a prospective insurance
purchaser. The Act describes prohibited discrimination and prohibits sliding.

Value-added insurance products or services are provided with the sale of insurance, but extend beyond simply
providing insurance coverage. Examples of VAS include risk control or claims management services, funeral
planning, or financial planning. Depending on how VAS are structured or offered, there is a concern that by
providing them to policyholders, insurers may violate the Act.
The bill also establishes that certain actions by insurers related to VAS are not discrimination or unlawful
rebates under the Act. All of these criteria regarding the VAS must be met for the actions to be excluded:

    Offered at no cost or reduced cost by an insurer, insurance agent, or employee, affiliate, or third-party
     representative of the insurer or insurance agent;
    Not specified in the insurance policy; and
    Primarily designed to do one or more of the following:
     o Provide loss mitigation or control;
     o Reduce claim or claim settlement costs;
     o Provide education about liability risks or risk of loss to people or property;
     o Monitor or assess risk, identify sources of risk, or develop strategies to eliminate or reduce risk;
     o Enhance health;
     o Enhance financial wellness through items such as education or financial planning services;
     o Provide post-loss services;
     o Incentivize behavioral changes to improve the health, or reduce the risk of death or disability; or
     o Assist in the administration of employee or retiree benefit insurance coverage.

The VAS cost must be reasonable in comparison to the customer’s premiums or insurance coverage. VAS
availability must be based on specified factors. VAS that do not meet such factors may be provided as part of a
pilot or testing program implemented for up to one year. An insurer, agent, or representative may not: offer to
provide insurance or inducement to the purchase of another policy; or use the words “free” or “no cost,” or
similar words in an advertisement.

The bill has no impact on local or state government revenues or expenditures. It has an indeterminate direct
economic impact on the private sector.

The bill is effective July 1, 2023.



This docum ent does not reflect the intent or official position of the bill sponsor or House of Representatives .
STORAGE NAME: pcs1111.COM
DATE: 4/15/2023
                                                FULL ANALYSIS

                                          I. SUBSTANTIVE ANALYSIS

    A. EFFECT OF PROPOSED CHANGES:

        Background

        Pre-Licensure Requirements for Life Insurance Agents

        A life insurance agent is an individual who represents an insurer as to life insurance and annuity
        contracts, including agents appointed to transact life insurance, fixed-dollar annuity contracts, or
        variable contracts by the same insurer.1 Currently, 23 states have no pre-licensure education or
        experience requirements for life insurance agents.

        An applicant for a Florida license as a life insurance agent is not qualified for licensure unless, within
        the 4 years immediately preceding the date of the application for a license, such applicant has: 2
             Successfully completed 40 hours of coursework in life insurance, annuities, and variable
                contracts, 3 hours of which must be on ethics. Courses must include instruction on the subject
                matter of unauthorized entities engaging in the business of insurance;
             Successfully completed at least 60 hours of coursework in multiple areas of insurance, which
                included life insurance, annuities, and variable contracts, 3 hours of which must be on ethics.
                Courses must include instruction on the subject matter of unauthorized entities engaging in the
                business of insurance;
             Earned or maintained an active designation as Chartered Financial Consultant from the
                American College of Financial Services; or Fellow, Life Management Institute from the Life
                Management Institute;
             Held an active license in life insurance in another state, where such state grants reciprocal
                treatment to Florida licensees; or
             Been employed full time by the Department of Financial Services (DFS) or the Office of
                Insurance Regulation (OIR) in life insurance regulatory matters for at least one year, if the
                application for the examination is made within 4 years after leaving employment and if the
                employee was not terminated for cause.

        Unfair Methods of Competition and Unfair or Deceptive Acts

        The Unfair Insurance Trade Practices Act (Act),3 among other things, defines unfair methods of
        competition and unfair or deceptive acts in the business of insurance.4 It provides an extensive list of
        prohibited methods and acts. Among these are prohibitions on certain inducements to the purchase of
        insurance, including rebates, dividends, stock, and contracts that promise to return profits to the
        prospective insurance purchaser. The Act describes prohibited discrimination, which includes refusal to
        insure anyone solely because of the following reasons: 5
             The insured’s race, color, creed, marital status, sex, or national origin;
             The residence, age, or lawful occupation of the individual or the location of the risk, unless there
                is a reasonable relationship between the residence, age, or lawful occupation of the individual
                or the location of the risk and the coverage issued or to be issued;
             The insured’s or applicant’s failure to agree to place collateral business with any insurer, unless
                the coverage applied for would provide liability coverage which is excess over that provided in
                policies maintained on property or motor vehicles;
             The insured’s or applicant’s failure to purchase noninsurance services or commodities, including
                motor vehicle services;

1 S. 626.015(12), F.S.
2 S. 626.7851, F.S.
3 Ch. 626, F.S., part IX.
4 S. 626.9541, F.S.
5 S. 626.9541(1)(x), F.S.
STORAGE NAME: pcs1111.COM                                                                                      PAGE: 2
DATE: 4/15/2023
                The fact that the insured or applicant is a public official; or
                The fact that the insured or applicant had been previously refused insurance coverage by any
                 insurer, when such refusal to insure or continue to insure for this reason occurs with such
                 frequency as to indicate a general business practice.

        The Act also prohibits sliding, which includes:
            Representing to an applicant that a specific ancillary coverage or product is required by law
              when it is not;
            Representing to an applicant that a specific ancillary coverage or product is included in the
              policy applied for without an additional charge where there is a charge for it; and
            Charging an applicant for a specific ancillary coverage or product, in addition to the cost of
              insurance applied for, without informing the applicant. 6

        There are many exceptions to the prohibitions defined by law. Among the exceptions is authorization
        for insurers and their agents to offer and make gifts of charitable contributions, merchandise, goods,
        wares, store gift cards, gift certificates, event tickets, anti-fraud or loss mitigation services, and other
        items up to $100 per calendar year to an insured, prospective insured, or any person for the purpose of
        advertising.7

        Value-added Insurance Products or Services

        Value-added insurance products or services (VAS) are provided with the sale of insurance, but extend
        beyond simply providing insurance coverage.8 When selecting between competing insurers, the type of
        quality of these services provided by an agent or insurer may be important factors in an applicant’s
        decision making.9 VAS may include risk control or claims management services. 10 For example, those
        VAS provided with employer practices liability insurance attempt to prevent and control claims covered
        by this type of insurance and include: 11
             Human resource audits;
             Training and reference manuals;
             Sample employee handbooks;
             Loss prevention software; and
             Access to hotlines manned by human resource professionals.

        VAS are also often included with life insurance to provide extra support for decisions that must be
        made shortly after the loss of a loved one or at other difficult times. 12 These VAS include:13
            Will and funeral preparation services;
            Counseling services; and
            Accelerated benefit cash advances.

        Depending on how VAS are structured or offered, there is a concern that by providing them to
        policyholders, insurers may violate the Act. In 2021, The National Association of Insurance
        Commissioners (NAIC) created a model Unfair Trade Practices Act, that, among other provisions,
        addresses these concerns regarding VAS and clarifies the circumstances under which VAS are not
        unfair trade practices.

6 S. 626.9541(1)(z),  F.S.
7 Rule 69B-186.010,    F.A.C., Unlawful Inducements Related to Title Insurance Transactions, governs inducements re lated
to title insurance, but exempts gifts within the value limitation of s. 626.9541(1)(m), F.S. However, federal law prohibits
any fee, kickback or thing of value given for referral of real estate settlement services on mortgage loans related to federa l
programs. 12 U.S.C. §2607 (2017).
8 See IRMI, Value-added services, https://www.irmi.com/term/insurance-definitions/ value-added-s ervices (last visited Mar.

19, 2023).
9 Id.
10 Id. VAS help to prevent or mitigate covered losses.
11 Id.
12 The Hartford, Protecting and Preparing Employees with the Value-added Services of Life Insurance,

https://www.thehartford.com/insights/employee-benefits/ value-added-servic es-life-insurance (last visited Mar. 19, 2023).
13 Id.
STORAGE NAME: pcs1111.COM                                                                                               PAGE: 3
DATE: 4/15/2023
       Effect of the Bill

       The bill reduces the number of hours of prelicensure coursework a life insurance agent applicant must
       complete in life insurance, annuities, and variable contracts from 40 hours to 30 hours.

       The bill also codifies certain portions of the NAIC Unfair Trade Practices Act. It establishes that certain
       actions by insurers related to VAS are not discrimination or unlawful rebates under the Act. All of these
       criteria regarding the value-added insurance products or services must be met for the provision of VAS
       to be excluded:
            Offered at no cost or reduced cost;
            Not specified in the insurance policy;
            Offered or provided by an insurer, insurance agent, or employee, affiliate, or third-party
                representative of the insurer or insurance agent; and
            Primarily designed to do one or more of the following:
                    o Provide loss mitigation or control;
                    o Reduce claim or claim settlement costs;
                    o Provide education about liability risks or risk of loss to people or property;
                    o Monitor or assess risk, identify sources of risk, or develop strategies to eliminate or
                       reduce risk;
                    o Enhance health;
                    o Enhance financial wellness through items such as education or financial planning
                       services;
                    o Provide post-loss services;
                    o Incentivize behavioral changes to improve the health, or reduce the risk of death or
                       disability; or
                    o Assist in the administration of employee or retiree benefit insurance coverage.

       Under the bill, the cost to the insurer or agent offering the product or service must be reasonable in
       comparison to the customer’s premiums or insurance coverage for the type of policy. The insurer or
       agent must ensure the customer receives the contact information necessary to assist the customer with
       the product or service. The bill specifies that the availability of the product or service must be bas ed on
       documented objective evidence maintained by the insurer or agent and produced to OIR or DFS upon
       request.

       If an insurer or agent has a good faith believe, but lacks sufficient evidence to demonstrate, that the
       product or service meets the criteria explained above, the insurer or agent may provide the product or
       service in a manner that is not unfairly discriminatory as part of a pilot or testing program implemented
       for a maximum of one year. The bill requires that the insurer or agent notify OIR or DFS, as applicable,
       of the pilot or testing program before beginning the program. After providing notification, the insurer or
       agent may begin the program unless OIR or DFS objects to it within 21 days after receiving the notice.

       The bill establishes that an insurer, agent, or representative may not:
           Offer to provide insurance or inducement to the purchase of another policy;
           Use the words “free” or “no cost,” or similar words in an advertisement.

   B. SECTION DIRECTORY:

       Section 1.     Amends s. 626.7851, relating to requirement as to knowledge, experience, or instruction.

       Section 2.    Amends s. 626.9541, F.S. relating to unfair methods of competition and unfair or
       deceptive acts or practices defined.

       Section 3.     Provides an effective date of July 1, 2023.

                        II. FISCAL ANALYSIS & ECONOMIC IMPACT STATEMENT

STORAGE NAME: pcs1111.COM                                                                                   PAGE: 4
DATE: 4/15/2023
    A. FISCAL IMPACT ON STATE GOVERNMENT:

        1. Revenues:

            None.

        2. Expenditures:

            None.

    B. FISCAL IMPACT ON LOCAL GOVERNMENTS:

        1. Revenues:

            None.

        2. Expenditures:

            None.

    C. DIRECT ECONOMIC IMPACT ON PRIVATE SECTOR:

        The bill has an indeterminate direct economic impact on the private sector, but VAS may lead to
        reduced claim costs to the extent they fulfill their intended purpose. 14

    D. FISCAL COMMENTS:

        None.

                                                   III. COMMENTS

    A. CONSTITUTIONAL ISSUES:

        1. Applicability of Municipality/County Mandates Provision:

            Not applicable. This bill does not appear to affect county or municipal governments.

        2. Other:

            None.

    B. RULE-MAKING AUTHORITY:

        The bill provides the Financial Services Commission with the authority to adopt rules necessary to
        administer the statutory changes set forth in the bill.

    C. DRAFTING ISSUES OR OTHER COMMENTS:

        None.
                           IV. AMENDMENTS/COMMITTEE SUBSTITUTE CHANGES




14 A bill analysis has been requested from OIR, but has not been received   at the time of publication of this analysis.
STORAGE NAME: pcs1111.COM                                                                                                  PAGE: 5
DATE: 4/15/2023


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