Postsecondary Education & Workforce Subcommittee Meeting Packet, November 15, 2023
Summary
This is the Meeting Packet for the Postsecondary Education & Workforce Subcommittee meeting on Wednesday, November 15, 2023, from 10:00 am to 11:30 am, whose notice lists a REACH Act implementation update. The packet includes The R.E.A.C.H. Office Updates, which describes the Reimagining Education and Career Help (REACH) Act as a comprehensive blueprint for enhancing access, alignment, and accountability across the state's workforce development system. It states that SB 240, passed last session, builds upon the REACH Act by emphasizing the expansion and growth of apprenticeships. It describes FL WINS as an innovative, consumer-first workforce development system and presents example individuals under the heading "How Will FL WINS Help Floridians?"
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Postsecondary Education &
Workforce Subcommittee
November 15, 2023
10:00 AM
Morris Hall (17 HOB)
Meeting Packet
Paul Renner Lauren Melo
Speaker Chair
Committee Meeting Notice
HOUSE OF REPRESENTATIVES
Postsecondary Education & Workforce Subcommittee
Start Date and Time: Wednesday, November 15, 2023 10:00 am
End Date and Time: Wednesday, November 15, 2023 11:30 am
Location: Morris Hall (17 HOB)
Duration: 1.50 hrs
REACH Act implementation update
To submit an electronic appearance form, and for information about attending or testifying at a committee
meeting, please see the “Visiting the House” tab at www.myfloridahouse.gov.
NOTICE FINALIZED on 11/08/2023 4:16PM by Pearson.Misty
11/08/2023 04:16:18PM Leagis ® Page 1 of 1
The R.E.A.C.H. Office Updates
Reimagining Education And Career Help
November 15, 2023
TheREACH
REACH OFFICE
Act
The Reimagining Education and Career Help (REACH) Act is a comprehensive blueprint for enhancing
access, alignment, and accountability across the state’s workforce development system.
The REACH Act’s goals are to:
• Improve equity and access for all Floridians to have opportunities to achieve self-sufficiency
• Create a system-wide approach to service delivery across multiple state agencies and partners
• Increase the level of collaboration and cooperation among the state’s business and education
communities
• Provide greater accountability and transparency
1
REACH
Senate OFFICE
Bill 240
SB 240, passed last session, builds upon the success of the REACH Act by:
• Emphasizing the expansion and growth of apprenticeships
• Providing flexibility in the administration of grant programs meant to encourage the growth of
apprenticeships
• Strengthening collaboration among private industry, educational institutions and local workforce
development boards to encourage work-based learning
2
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Department of Education Department of Children Department of Commerce CareerSource Florida
(DOE) and Families (DCF) (FloridaCommerce) (CSF)
• Division of Career and • Administers • Administrative agent for • Statewide workforce
Adult Education Supplemental Nutrition Workforce Innovation policy and investment
Assistance Program and Opportunity Act board
• Florida school districts (SNAP) benefits (WIOA) funding from • Coordinates Local
• Florida College System • Administers Temporary the U.S. Department of Workforce
• State University System Assistance for Needy Labor Development Board
• Division of Blind Families (TANF) • Fiscal and compliance policies
Services benefits monitoring for Florida’s • Quick Response
• Division of Vocational • HOPE Navigator 24 Local Workforce Training Grants
Rehabilitation Program Development Boards
• Incumbent Worker
• Preapprenticeship and • Reemployment Training Grants
Apprenticeship Assistance Program
programs
3
TheREACH
REACH OFFICE
Office’s Statutory Charge
• Align and coordinate Florida’s workforce development system
• Create a “no-wrong-door” entry strategy where Floridians may access services from any
workforce partner with a common intake form and case management system
• Increase accountability by requiring workforce training services to be performance based
• Coordinate and facilitate workforce data sharing agreements among state agencies to measure
performance
• Direct the objectives of the Talent Development Council
• Facilitate coordination among state agencies to develop and expand apprenticeship,
preapprenticeship, and other work-based learning models
4
Prior to the REACH Act
• Each agency operated independently, with little
communication with other agencies unless required
• Agencies unsure of what services were provided by
agency partners
• Duplication of efforts for some services and programs
• No coordinated oversight of workforce programs in
various agencies
5
After the REACH Act
• Increased collaboration with core agency partners
through weekly meetings; buy-in from agency
senior leadership
• Branching out to other agencies to brainstorm
ways to address the needs of Floridians
• Department of Health
• Department of Corrections
• Agency for Persons with Disabilities
• Greater understanding of agencies’ services to
better serve Floridians
6
REACH
FL WINS OFFICE
Program
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Florida Statute 445.011 - Consumer-First Workforce System
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that seeks to provide Floridians improved access to workforce programs
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and services through interoperable systems and shared integrated data.
CareerSource
FLORIDA
CONSUMER NO WRONG DOOR INTEGRATED
FIRST DATA
7
How Will FL WINS Help Floridians?
Willie the Welder Cindy the Visually Impaired
High school student learning about technical Individual with overt or covert disability seeking
opportunities following graduation employment assistance
Adrian the Justice Involved Individual (JII) Robert the Grand Dad
Former incarcerated individual battling steady job Low-income senior needing to re-enter the workforce
employment and homelessness or change careers
Maryanne the Mother
Single mother seeking living assistance and training
for better future
8
Willie the Welder
High school student learning about technical opportunities following graduation
ABOUT
Willie is an 18-year-old senior in high school. Willie is only aware of the traditional college
career path but does not enjoy school and does not want to pursue higher education. He
enjoys working on cars and completing repairs around the house for his family. Willie wants
to identify a career path to provide him with financial stability and upward momentum in the
future. Willie is unsure of what opportunities are available to him without a college degree.
“I don’t want to go to college NEEDS GOALS
but want to find a career that • Job exploration and career counseling • Participate in career counseling
can support my professional • Technical training and education • Identify a career he is passionate about
development and provide • Support applying to programs • Complete any necessary training
financial stability.” • On the job experience • Work one job full-time
9
Willie the Welder
High school student learning about technical opportunities following graduation
POTENTIAL PROGRAMS & SERVICES
COMMERCE CareerSource
Work Opportunity Tax Wagner-Peyser
Credit Program Other WIOA Programs
OUTCOME
Willie completes the Apprenticeship program and is able to obtain employment as a
welder.
10
Adrian the Justice Involved Individual
Former Incarcerated individual battling steady job employment and homelessness
ABOUT
Adrian finished serving a brief sentence for a nonviolent crime 2 years ago. While he was
able to find and hold a landscaping job when he was released, he recently was let go due to
an insufficient amount of work. Now in Tallahassee, Adrian is struggling to find a new job that
can support him. He lacks marketable skills for employment and his record has presented
serious obstacles to secure full-time employment. Adrian has also begun to struggle with
homelessness and is currently living out of his car. Adrian is a hard worker who just needs a
second chance. He is open to training for any in-demand profession if he can become
employed soon and is applying for unemployment in the meantime.
NEEDS GOALS
“I am tired of living out of my • Needs training in order to find a job that • Obtain skills to gain stable employment
car. I just want to be able to supports him • Settle down and find permanent housing
relax in my home after a long • Needs counseling to understand where he • Leave the justice system behind for good
wants to go in his career and how to get
day of hard work.”
started
• Needs information and help accessing the
housing market to find a permanent home 11
Adrian the Justice Involved Individual
Former Incarcerated individual battling steady job employment and homelessness
POTENTIAL PROGRAMS & SERVICES
DCF COMMERCE CareerSource
Adult and Dislocated
Supplemental Nutrition Work Opportunity Tax Worker Program
Assistance Program Credit Program Other WIOA Programs
Hope Florida Federal Bonding Wagner-Peyser
Program
OUTCOME
Adrian is able to find permanent housing and stable employment as a groundskeeper.
12
Cindy the Visually Impaired
Individual with overt disability looking for employment assistance
ABOUT
Cindy has a progressive bilateral visual impairment that makes her vision worse over time. It
is becoming more challenging to go about daily life without assistance. She is passionate
about art and building design and hopes to one day become an architect. She lacks the
requisite qualifications and most potential employers lack the knowledge needed to employ
blind individuals. Cindy also struggles to go about daily life in her Tampa Bay, FL
neighborhood, where she lives in a sixth story apartment alone.
NEEDS GOALS
“I need to be able to live • Professional training • Achieve total independence at home and
independently. I am nervous • Career counseling and job search support at work
about my financial situation, • Transportation services • Become fully employed
and I need help.” • Support applying for programs and • Turn her passion into a full-time profession
services
• Employer training on how to employ
blind individuals 13
Cindy the Visually Impaired
Individual with overt disability looking for employment assistance
POTENTIAL PROGRAMS & SERVICES
DOE
Rehab Center for the
Blind and Visually
Impaired
Deaf, Hard of Hearing &
Deafblind Services
Business Enterprise
Program
Braille & Talking Book
Library
Employer Training
Services
Division of Blind Services
OUTCOME
Cindy is able to complete training, find full-time employment and live independently.
14
Maryanne the Mother
Single Mother Seeking Living Assistance and Training
ABOUT
Maryanne is a single mother of two children under the age of 10 living in an apartment
building in Miami, FL. She had her first daughter as a senior in high school but was still able to
earn her GED®. She is struggling to meet her expenses and is interested in SNAP benefits to
feed her family and Temporary Cash Assistance to help pay rent.
Maryanne is currently a substitute teacher, which does not require any certifications but
dreams of acquiring the skills necessary to become a Registered Nurse. She has no child
support, works 30 hours a week, has a work exemption and makes less than $40k a year. She
is looking to build a better future for herself and her daughters.
“I need to be able to provide NEEDS GOALS
a better life for my • Registered Nurse certification • Become a Registered Nurse
daughters, and I’ve always • Additional career training and counseling • Reduce/eliminate her reliance on benefits
dreamt of being a nurse. I after her certification over time
• Childcare Support • Become fully employed to provide for her
need help to get there.”
• Transportation Support daughters
• Job search support
15
Maryanne the Mother
Single Mother Seeking Living Assistance and Training
POTENTIAL PROGRAMS & SERVICES
DCF CareerSource DOE
Temporary Assistance
for Needy Families Other WIOA Programs School Readiness
Supplemental Nutrition Wagner-Peyser Career & Tech Ed Services
Assistance Program
Hope Florida
OUTCOME
Maryanne is able to attend nursing school. Working with the local workforce
development board in Miami she is able to find employment as a nurse at a local
16
hospital.
Robert the Grand Dad
Low-Income Senior needing to re-enter the workforce or change careers
ABOUT
Robert is a 66-year-old grandfather who is very active in his family life. He loves taking his 3
grandsons to the beach. He retired from a long career as a lobby steward in a large office
building in Jacksonville, FL. After two years in retirement, spiraling inflation, and rising housing
costs, Robert is quickly burning through the modest amount of retirement savings he has. In
order to avoid relying on his two adult daughters for financial assistance they cannot afford,
Robert is looking to re-enter the workforce but does not have skills that are in demand. He
also has a slight hearing disability that makes it difficult for him to participate in conversations
and presents a barrier to new employment.
NEEDS GOALS
“I want to work in my later
• Career counseling, needs help • Become fully employed in a new career
years with dignity, have time
determining a new career path • Earn enough to be financially independent
to spend with my • Career training to acquire new skills • Receive support from agency staff to reach
grandchildren and feel good • Food and housing assistance, retirement goals
about the work I am doing.” funds are drying up • Choose an occupation that suits elderly
• Hearing aids employees
17
Robert the Grand Dad
Low-Income Senior needing to re-enter the workforce or change careers
POTENTIAL PROGRAMS & SERVICES
DCF COMMERCE CareerSource DOE
Adult and Dislocated
Supplemental Nutrition Work Opportunity Tax Worker Program Vocational Rehabilitation
Assistance Program Credit Program Other WIOA Programs Hearing Services
Hope Florida Wagner-Peyser
OUTCOME
Robert works with Vocational Rehabilitation to create an Individualized Employment
Plan and obtains hearing services. He obtains training and job search help from the local 18
workforce development board.
FL-WINS: The Future State Vision
DCF DOE
a
FL WINS
COMMERCE CSF
CareerSource
FLORIDA
--+
+-
No Wrong Door
19
for Floridians
Robert the Grand Dad
Future State Journey
2. APPLICATION / SERVICE
PHASE 1. SERVICE DISCOVERY REQUEST 3. PLAN CREATION 4. PLAN PARTICIPATION 5. SELF-SUFFICIENCY
TOUCH POINTS 0 0 0 ~ 0 ~ 0 ~
Robert meets his VR counselor at the office.
+ +
Robert notices he is having trouble hearing his With his account created, Robert clicks on the His counselor refers Robert to an audiologist, Robert chooses to meet his counselor at the
f
VR and CSF/LWDB jointly assist Robert in
+
1 granddaughters and living on his retirement ‘Get Started’ button and fills out the Common and they use the Scheduling Tool to create an 10 14
office again. They write his IPE together.
CUSTOMER income. Intake Form. He indicates that he is interested
7
appointment.
finding sustainable employment.
in receiving services from VR and CSF/LWDB.
ACTIONS 5
t
He also submits initial eligibility documentation As Robert works with VR, he is also working
+
On his desktop computer Robert searches for Robert also meets with CSF/LWDB in the office
2 hearing loss help and jobs for re-entering the via the Document Center, he is informed of and begins building a resume, learning with CSF/LWDB who offers additional trainings,
any additional documentation he may need for Robert finds a job suitable for him and his
connects him to new programs and starts
+
workforce and he finds the FL WINS portal. interview tips and networking tips. 11 15 goals. He updates his profile with his start date
VR and the LWBD and begins to collect this helping him with his job search. Robert also
information. and the information shows on his Dashboard.
Robert attends his audiologist appointment and uses the Career Navigator to learn more about
Robert clicks on the Service Wizard tile and
follows the steps to learn about all the
After submitting his application, Robert
+ 8 updates his VR counselor via the portal’s
Notification Center.
job opportunities around him.
Robert receives a message from the
t
programs and services available to him. He is
receives a confirmation from the Notification Robert continues to work with VR to complete Notification Center informing him of his
3 interested in the Division of Vocational
Rehabilitation (VR), the LWBD, the Senior
Center and is informed that a VR counselor Within 12 days Robert is notified via the portal’s
+12 his IPE. He easily manages communications, 16 Successful Rehabilitation Case Closure after
f
and CSF/LWDB representative will be in Notification Center that he is eligible for VR updates and progress in the portal. 90 days of employment. He is advised on
Services Employment Program and AARP 6
contact within ten days. He is prompted to use services. He is prompted to use the appeal rights and next steps should he seek
Back to Work 50+ and wants to know more. 9
the online Scheduling Tool to schedule his Scheduling Tool to schedule his additional assistance.
initial appointment. He can choose to attend Individualized Plan for Employment (IPE) The CSF/LWDB connects Robert with the
the interview in person or online. appointment.
+13 AARP Back to Work 50+ Program and the
t
After learning more, Robert decides to create
Senior Services Employment Program.
an account. He provides basic information and
4 chooses a username and password. Using
Identity & Access Management best
practices, the portal securely stores his
information.
Working with VR and
CSF/LWDB
simultaneously is very
efficient and helpful.
CSF/LWDB has been so
helpful with upskilling and
The portal makes it getting connected to new I am so glad I found a
It’s great that I knew I like working with
I had no idea there I’m glad I can things! I feel good having job, now I don’t have
about VR and I can’t believe how my counselor so easy to keep
was so much schedule things in VR and to worry anymore!
These steps are so CSF/LWDB at the start simple it is to send directly in person. track of everything!
Wow! This was support available to person ahead of CSF/LWDB work to
easy to follow. time. and can work with both these documents to my help me find a job.
easy to find. me. right away. VR counselor.
16
6 12 13
5 7 8 11
3 10 14 15
2
THOUGHTS
4
AND FEELINGS 1
Why did it take 12 days to get 9
a response when it only took
me a few moments to upload
my documentation?
ASSOCIATED
Deborah the DOE Agency Staff – Page 47 Jeremy the LWDB Staff – Page 53
20
AGENCY STAFF
Care erSo urce
CENTRAL FLORIDA
HOPE
PARTNERSHIP
CareerSource Central Florida
WHO WE ARE
REGION 12
We are the second largest
Workforce Board in Florida.
We serve Orange, Osceola,
Seminole, Lake and Sumter
counties as part of our
Central Florida region.
CareerSource
21 CENTRAL FLORIDA
WHAT WE DO
CAREER SEEKERS
Career coaching, job training, upskilling, job
readiness, employment connections and much
more.
We support a variety of programs, including
Veterans, youth, individuals with disabilities,
TANF/SNAP participants, laid off workers and
low-income individuals.
BUSINESSES
We work with businesses across the region to
recruit talent, find valuable talent, and offer
22
training and support services.
THE
PARTNERSHIP
CareerSource Central Florida (CSCF) has always been dedicated
to providing exceptional experiences and support to individuals in
need.
Through a dynamic partnership, CSCF and Hope Florida unite to
jointly manage individuals in need. CSCF provides career
exploration and support that results in work experiences or career
opportunities that lead to vocational trainings and other impactful
opportunities.
CareerSource
23 CENTRAL FLORIDA
Hope, Flori da Pathway:
1
CareerSource Central Florida and DCF Partnership - Referral Process
Maintaining
quarterly contact Wlth the
Follow up Specialist
after em.p~oyment
attainment for one year
CareerSource
24 CENTRAL FLORIDA
THE *
PARTNERSHIP
" Implement Plan
- ---- -
• Warm handoff via referral system
• CCF Consultants and DCF Coordinators partner for results
• Frequent check-ins on client progress
• CSCF's main goal is to enroll referrals in the most appropriate program
• Wagner Peyser, Workforce Innovation and Opportunity Act, Special Grants
This model is also a feeder for the Get There Faster-At-Risk Floridians grant to provide
Career Exploration to job seekers who are unsure about their next career move.
CareerSource
25 CENTRAL FLORIDA
Since September 2020, received 2,200+ referrals from
the Department of Children and Families
Approximately 100 individuals enrolled in training/work
experience
152 individuals enrolled in career consulting
27 individuals connected through online training
91 individuals were referred to employment services
information
The 33 individuals earned Florida Ready to Work credentials
Outcomes Supported justice-involved and self-sufficiency support
individuals
Utilized Vocational Rehabilitation Technology within
classroom settings and with guest speakers
CareerSource HOPE LOR DA
CENTRAL FLORI DA A PATHWAY TO PROSPEIZITY
26
\
/ Faces of Hope - Meet Aitync
• Aitync moved from New York to Florida looking for a fresh
start for herself and her daughter
• Aitync enrolled in the Industry Career Exploration Academy,
FL RIDA
soft skills
n..s.. teofAorJo.~
,,,,.~-----•---..
Aitnyc Wade
C-..,...P,--..,_c...--.,(~
an initiative of the Hope Partnership
1--a--.-~OOllal),--...~
• She earned her Florida Ready to Work Soft Skills Credentials
• She obtained an internship with Stateline Contractors, Inc. as
a construction appointment setter
• She received a full-time employment offer and
in a short time was promoted to Project Manager
27
THANK YO U
Questions ?
Katie Crofoot
Director, REACH Office
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