Exhibit 2 (Dkt. 559-4, S.D. Fla.)

Summary

This exhibit (Document 559-4) in Case 1:21-md-02989-CMA, entered on the FLSD docket 04/28/2023, reproduces a CEOWORLD magazine article by Joey Klein, Why Robinhood Should Have Just Told the Truth, dated February 22,2021. The article states that Robinhood slammed the brakes on trading after a group of retail traders on Reddit's WallStreetBets message board started buying up GameStop stock, and only later revealed that it did not have enough money on hand to cover the trades as required by law. It argues that Robinhood simply didn't have the cash to cover requirements from the DTCC (Depository Trust & Clearing Corporation) and that transparency, even when it's not great news, is paramount. The article then lists 3 Steps to Turn Crisis Into Opportunity, the first being to focus on the outcome, not the problem.

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Case 1:21-md-02989-CMA Document 559-4 Entered on FLSD Docket 04/28/2023 Page 2 of 8

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Why Robinhood Should Have Just Told the Truth

@ Joey Klein & CEO Insider @ February 22,2021

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Three lessons for CEOs facing crises, scandals, and disasters.

The free day-trading app Robinhood is back in the news after sparking a January trading frenzy that blew up the value of GameStop, AMC, and other stocks.
Although the many financial details can be confusing, at its core, this story is a great reminder of the importance of transparency from the top down.

Robinhood’s motto is “Investing for Everyone.” The company promises day traders “commission-free investing, plus the tools you need to put your money in

motion.”

Yet despite its focus on opening up trading to everyone and democratizing markets, the company in January made some heavy-handed moves that drew scorn

from users, lawmakers at opposite ends of the political spectrum, and the Securities and Exchange Commission.

It started when a group of retail traders on Reddit’s WallStreetBets message board started buying up GameStop stock in a frenzy that sent the stock’s value
soaring 14,300% at one point. Robinhood slammed the brakes on trading, but only later revealed that it did not have enough money on hand to cover the trades as

required by law.

As investors poured into the market and started buying up stock, Robinhood had to figure out how to raise capital very quickly to cover themselves. But instead of
explaining their cash situation when they restricted trading, they doubled down and said that they were doing nothing wrong. This drew criticism from their

customer base that toppled out of control when it went viral. Elon Musk even got involved.

The company announced the next day it was restoring “limited buys” for the restricted stocks, but the damage to its reputation was done.
Case 1:21-md-02989-CMA Document 559-4 Entered on FLSD Docket 04/28/2023 Page 3 of 8

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As the dust settled, it became clear that Robinhood simply didn’t have the cash to cover requirements from the DTCC (Depository Trust & Clearing Corporation).
That message, although frustrating, may have set this whole story on a completely different trajectory — if the company had shared it sooner. Instead, its actions

angered users who felt Robinhood was siding with hedge-fund short-sellers.

Now Robinhood faces a tough time winning back the trust of its community, and will need to rethink its business model to remain innovative while meeting its
obligations. There is an opportunity here, not only to inform and educate “the every day trader,’ but also to set an example of what great leadership in the face of

adversity looks like.

Transparency, even when it’s not great news, is paramount. Bad news sucks, but it’s a lot better to be open about what’s going on than leaving stakeholders feeling

lied to or kept in the dark.

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Part of my work with CEOs is teaching them the tools they need to effectively face change, disruption, and crises such as this one. From that perspective, here are:

3 Steps to Turn Crisis Into Opportunity

=

. Focus on the outcome, not the problem. That may sound counter-intuitive, but focusing on the crisis leaves no room for inspiration or innovation to come out
the other side and support those affected. Oftentimes when a crisis hits, we end up focusing on a lot of non-essential things that are byproducts of the crisis,
which takes us further away from the solution. Instead, be creative around addressing the right thing — not “How do we solve the problem?” but “How do we
hit the outcome that we need to hit? If the threat or problem were solved, what would the outcome look like?” Then start to name how you can hit this mark,

given your current reality.

. Collaborate with smart people around you. Don't try to figure it all out on your own. Often CEOs or owners of businesses think they have to be the one to
figure it out because it’s their business, yet they are surrounded by very competent, highly talented individuals. So get together with your highest-talent people

as soon as possible and create a strategy.

. Transparency is paramount. Even though | don’t recommend approaching challenges from a problem/solution mindset as a leader, it is important to address
what others — your employees, clients, stakeholders, the public — are feeling and specifically what challenges they may face due to the oversight or mistake.
It’s important to tell people where you fell short, acknowledge the impact that caused for them, and then name what you are doing about it to mitigate that

impact now and in the future. Honesty, transparency, and accountability go a long way.

Focusing on the solution and the mark you want to hit is not being ignorant of the things that are going on, but instead puts energy towards a solution. Pair that
with transparency and accountability, and you're going to find the best way not only to answer the crisis and hopefully pull through it, but also to position yourself
for the next steps after that.

Written by Joey Klein. Have you read?

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Case 1:21-md-02989-CMA Document 559-4 Entered on FLSD Docket 04/28/2023

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Case 1:21-md-02989-CMA Document 559-4 Entered on FLSD Docket 04/28/2023 Page 5 of 8

Tags: Chief Research And Development Officer Insider Chief Research Officer Insider Chief Revenue Officer Insider Chief risk officer Insider

Chief sales officer Insider Chief science officer Insider Chief security officer Insider

Joey Klein @

Joey Klein is the founder and CEO of Inner Matrix Systems, a personal mastery training system for high achievers. He is the author of "The Inner
Matrix: Leveraging the Art & Science of Personal Mastery to Create Real Life Results." He has been interviewed by Self Magazine, INC.com, Yahoo
Finance and NBC. Klein has coached leaders from some of the world’s top companies, including IBM, Coca Cola and the World Health Organization.
Joey Klein is an opinion columnist for the CEOWORLD magazine. Follow him on LinkedIn and his personal Website.

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