In order to quickly process your claim with the NJDOL, the email address used to

Summary

A Notice of Filing, Document 6-1, filed August 5, 2022 in Raissa Djuissi Kengne v. ID.me, Inc., Case No. 1:22-cv-02237-SEG, U.S. District Court for the Northern District of Georgia, Atlanta Division. The cover page is titled Email Correspondence With ID.ME To Attempt To Resolve The Issue. The following pages reproduce messages between the plaintiff and ID.me Member Support dated May 16, 2022 through June 3, 2022, in which the plaintiff asks ID.me to update an email address on a verified account in order to use it with GDOL. The support messages describe a Zoom call to confirm account ownership and state that the account update is still being processed. The last pages reproduce a Virginia entity information page for ID.me, Inc.

Summary drafted by a model from the document's text below and checked by script against that text before publication. It is a navigation aid, not a reading of what the document proves. Where AI is used

Full text

RECEIVED IN CLERK'S OFFICE
U.S.D.C .• Atlanta
JUN O 6 2022
UNITED STATES DISTRICT COURT
----~66f4~~~~:..:.J THE NORTHERN DISTRICT OF GEORGIA
ATLANTA DIVISION
RAISSA DJUISSI KENGNE,
Plaintiff,
v.
ID.ME, INC.
COGENCY GLOBAL INC.
250 Browns Hill Ct,
Midlothian, VA, 23114 - 9510, USA
Defendant.
)
Case No.
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)
)
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NOTICE OF FILING
1 =22-CV-2237
Email Correspondence With ID.ME To Attempt To Resolve The Issue
Name: Raissa Djuissi Kengne
Address 1: 570 PIEDMONT AVE NE #55166
Address 2: ATLANTA, GA 30308
Telephone: 404-932-1651
Case 1:22-cv-02237-SEG   Document 6-1   Filed 08/05/22   Page 1 of 13

Gmail - Message from ID.me Member Support
https://mail.google.com/maiVu/0/?ik=e81 bdb758a&view=pt&search= ...
1 of2
i GmaH
Lala Kent <cianeseya2022@gmail.com>
Message from ID.me Member Support
2 messages
ID.me Member Support <support@idme.zendesk.com>
Reply-To: "ID.me Member Support" <support+id10770653@idme.zendesk.com>
To: Cianeseya2022 <cianeseya2022@gmail.com>
Mon, May 16, 2022 at4:13 PM
Thank you for submitting your request for assistance. A Member Support Representative will be reaching out as soon as
possible with assistance.
For your records, your ticket number is 10770653.
This email is a service from ID.me. Delivered by Zendesk
[65VZZ9-VZQWG]
ID.me Member Support <support@idme.zendesk.com>
Reply-To: "ID.me Member Support" <support+id10770653@idme.zendesk.com>
To: Cianeseya2022 <cianeseya2022@gmail.com>
Mon, May 16, 2022 at 4:13 PM
Thank you for submitting your request for assistance. A Member Support Representative will be reaching out as soon as
possible with assistance.
For your records, your ticket number is 10770653.
Here are some great articles that may help:
Do any of the~e articles answer your question?
How do I update my ID.me profile?
If you successfully verified with ID.me but need to update your ID.me profile,
please follow the steps below. Doing ... Read more
✓ Yes, close my request
View article
Georgia DOL - FAQs
I have alrepdy verified with ID.me but my "My UI" account is still locked. What
should I do? Af\:er verifying with ... Read more
6/6/2022, 10:34 AM
Case 1:22-cv-02237-SEG   Document 6-1   Filed 08/05/22   Page 2 of 13

Gmail - Message from ID.me Member Support
https://mail.google.com/mail/u/0/?ik=e81 bdb758a&view=pt&search= ...
2of2
Do any of these articles answer your question?
✓ Yes, close my request
View article
NJDOL - New Jersey is not able to address the issue on my claim because my email
address is not associated with my unemployment insurance claim, what do I do?
In order to quickly process your claim with the NJDOL, the email address used to
file a claim must match the one used ... Read more
~-✓-Yi_es_,_c_io_s_e_m_v_re_q_u_es_t _ ___,,J
[~--V-ie_w_a_rt_i_cl_e_~
This email is a service from ID.me. Delivered by Zendesk
6/6/2022, 10:34 AM
Case 1:22-cv-02237-SEG   Document 6-1   Filed 08/05/22   Page 3 of 13

Gmail - Re: ID.me Member Support
https://mail.google.com/mail/u/0/?ik=e81 bdb758a&view=pt&search= ...
1 of8
I Gmail
Re: ID.me Member Support
6 messages
Lala Kent <cianeseya2022@gmail.com>
ID.me Member Support <support@idmeidentity.zendesk.com>
Thu, May 26, 2022 at 12:22 PM
Reply-To: "ID.me Member Support" <support+id10770653@idmeidentity.zendesk.com>
To: Cianeseya2022 <cianeseya2022@gmail.com>
Nita (ID.me Member Support)
May 26, 2022, 1 2:22 EDT
Good Afternoon,
Thank you for your response! We are more than happy to help you regain access to your verified
account.
To further assist you, we will need to complete a Zoom call with a live representative to confirm
your account ownership. During this call, you will be asked a series of security questions, a live
selfie will be taken, and you will need to present a Primary Identification Document (e.g. driver's
license, state ID, passport, or passport card).
To be prepared for the call:
• Have a strong wifi/data connection.
,. Camera is free of debris and is not blurry.
• Ensure your device is sufficiently charged.
• Make sure your microphone and speaker are enabled.
• Make sure you are in a well-lit room.
,. Bring your physical "Primary Identification Document" to the call (e.g. driver's license,
state ID, passport, or passport card).
Once you are ready, please click the link below! (Note: our hours are 8am to 6:30pm EST every
day.)
https://help.id. me/hc/en-us/p/account-recovery
6/6/2022, 10:33 AM
Case 1:22-cv-02237-SEG   Document 6-1   Filed 08/05/22   Page 4 of 13

Gmail - Re: ID.me Member Support
https://mail.google.com/mail/u/0/?ik=e8 l bdb758a&view=pt&search= ...
· 2 of8
We look forward to speaking to you soon! Should you have any additional questions or concerns,
feel free to reach back out.
Warm regards,
Nita
Member Support Team
ID.me, Inc.
ID.me Support I ID.me I Twitter I Facebook
Veterans Get Secure Single-Sign On for Benefits
President's National Strategy for Trusted Identities in Cyberspace
Building the Trust Graph
This message (including any attachments) may contain confidential and privileged information
belonging to the sender, for a specific individual and purpose, and is legally privileged. If you
are not the intended recipient, you should delete this message and any disclosure, copying,
forwarding or distribution of this message, or the taking of any action based on it, by you is
strictly prohibited.
Cianeseya2022
May 24, 2022, 00:01 EDT
Shamora:
Were you able to update my email address? What additional steps need to be taken? I am using my account for
GDOL; the fact that I am unable to access my ID ME account is also preventing me from receiving benefits.
Sincerely,
Raissa-
Raissa Kengne, CISA, CRISC, CISM, CIA, CFE, Lean Six Sigma
CEO and President of A La Pousse, LLC
CEO and President of Kengne's CPA and Consulting Firm
cianeseya2022@gmail.com
raissa.kengne2022@protonmail.com
Cianeseya2022
May 20, 2022, 17:12 EDT
6/6/2022, 10:33 AM
Case 1:22-cv-02237-SEG   Document 6-1   Filed 08/05/22   Page 5 of 13

Gmail - Re: ID.me Member Support
https:/ /mail.google.com/mail/u/0/?ik=e8 l bdb758a&view=pt&search= ...
3 of8
Hello Shamora:
Were you able to update my email address? What additional steps need to be taken?
Sincerely,
Raissa-
Cianeseya2022
May 1 7, 2022, 18:51 EDT
Hello Shamora:
Thank you for your email. Please let me know if you need any additional information from me as you take some
additional steps.
Sincerely,
Raissa-
Raissa Kengne, CISA, CRISC, CISM, CIA, CFE, Lean Six Sigma
CEO and President of A La Pousse, LLC
CEO and President of Kengne's CPA and Consulting Firm
cianeseya2022@gmail.com
raissa.kengne2022@protonmail.com
404-932-1651
Shamora (ID.me Member Support)
May 17, 2022, 18:36 EDT
Hello,
Thank you for contacting ID.me. I am sorry to hear you are unable to access your verified
account. I am more than happy to assist.
In order for us to update your email address, we need to take some additional steps. We will do
our best to resolve your request as soon as possible.
If you have questions or additional information, please simply reply to this email. We will resolve
your request as soon as possible.
6/6/2022, 10:33 AM
Case 1:22-cv-02237-SEG   Document 6-1   Filed 08/05/22   Page 6 of 13

Gmail - Re: ID.me Member Support
https://mail.google.com/mail/u/0/?ik=e81 bdb758a&view=pt&search= ...
4of8
Warm regards,
Shamora
Member Support Associate
ID.me, Inc.
ID.me Support I ID.me I Twitter I https://www.facebook.com/lDmelnc)
Veterans Get Secure Single-Sign On for Benefits
President's National Strategy for Trusted Identities in Cyberspace
Building the Trust Graph
This message (including any attachments) may contain confidential and privileged information
belonging to the sender, for a specific individual and purpose, and is legally privileged. If you
are not the intended recipient, you should delete this message and any disclosure, copying,
forwarding or distribution of this message, or the taking of any action based on it, by you is
strictly prohibited.
Cianeseya2022
May 16, 2022, 16:13 EDT
Hello:
I have changed my email address from rkengne1@gmail.com to cianeseya2022@gmail.com.
I no longer have access to the initial address email I used: rkengne1@gmail.com.
I am unable to log into ID.Me in order to verify my ID and update my payment information for UI
GDOL.
Can you please assist with updating my email address on ID.Me so that I can proceed with an
Identification?
Sincerely,
Raissa -
This email is a service from ID.me Member Support. Delivered by Zendesk
[65VZZ9-VZQWG]
6/6/2022, 10:33 AM
Case 1:22-cv-02237-SEG   Document 6-1   Filed 08/05/22   Page 7 of 13

Gmail - Re: ID.me Member Support
https://mail.google.com/mail/u/0/?ik=e81bdb758a&view=pt&search= ...
5 of8
ID.me Member Support <support@idmeidentity.zendesk.com>
Thu, May 26, 2022 at 12:25 PM
Reply-To: "ID.me Member Support" <support+id10770653@idmeidentity.zendesk.com>
To: Cianeseya2022 <cianeseya2022@gmail.com>
Nita (ID.me Member Support)
May 26, 2022, 12:25 EDT
[Quoted text hidden]
[Quoted text hidden]
[Quoted text hidden]
[65VZZ9-VZQWG]
ID.me Member Support <support@idmeidentity.zendesk.com>
Reply-To: "ID.me Member Support'' <support+id10770653@idmeidentity.zendesk.com>
To: Cianeseya2022 <cianeseya2022@gmail.~om>
Fri, May 27, 2022 at 11:50 AM
, 6/6/2022, 10:33 AM
Case 1:22-cv-02237-SEG   Document 6-1   Filed 08/05/22   Page 8 of 13

-- --
-
-------
Gmail - Re: ID.me Member Support
https://mail.google.com/mail/u/0/?ik=e8 l bdb758a&view=pt&search= ...
6of8
John (ID.me Member Support)
May 27, 2022, 11 :50 EDT
Hello Raissa,
This is John, thank you for confirming your information with me on the Zoom call. We have
submitted a ticket to update your account, and will contact you as soon as it has been done.
Thank you for your patience.
Warm regards,
John
Member Support Associate
ID.me, Inc.
ID.me Support I ID.me I Twitter I Facebook
[Quoted text hidden]
[Quoted text hidden]
[Quoted text hidden}
[65VZZ9-VZQWG]
Lala Kent <cianeseya2022@gmail.com>
Sun, May 29, 2022 at 8:39 PM
To: "ID.me Member Support'' <support+id10770653@idmeidentity.zendesk.com>
Hello John:
I have not received an email from you or from ID.Me to let me know that the email address change was done.
Should you need any other additional information from me, please do not hesitate to reach out to me.
Sincerely,
Raissa -
Raissa Kengne, CISA, CRISC, CISM, CIA, CFE, Lean Six Sigma
CEO and President of A La Pousse, LLC
CEO and President of Kengne's CPA and Consulting Firm
cianeseya2022@gmail.com
raissa.kengne2022@protonmail.com
404-932-1651
6/6/2022, 10:33 AM
Case 1:22-cv-02237-SEG   Document 6-1   Filed 08/05/22   Page 9 of 13

Gmail - Re: ID.me Member Support
https://mail.google.com/mail/u/0/?ik=e8 l bdb758a&-vie~t&search= ... I
7 of8
[Quoted text hidden]
ID.me Member Support <support@idmeidentity.zendesk.com>
Tue, May 31, 2022 at 10:05 AM
Reply-To: "ID.me Member Support" <support+id10770653@idmeidentity.zendesk.com>
To: Cianeseya2022 <cianeseya2022@gmail.com>
John (ID.me Member Support)
May 31, 2022, 1 0:05 EDT
Hello Raissa,
Thank you for your message.
I have reviewed the status of your account update and see that the update is still being
processed. I apologize for the delay.
I will contact you again as soon as I receive confirmation that your account update has been
completed. Thank you for your continued patience.
Warm regards,
John
Member Support Associate
ID.me, Inc.
ID.me Support I ID.me I Twitter l Facebook
Veterans Get Secure Single-Sign On for Benefits
President's National Strategy for Trusted Identities in Cyberspace
Building the Trust Graph
This message (including any attachments) may contain confidential and privileged information
belonging to the sender, for a specific individual and purpose, and is legally privileged. If you
are not the intended recipient, you should delete this message and any disclosure, copying,
forwarding or distribution of this message, or the taking of any action based on it, by you is
strictly prohibited.
6/6/2022, 10:33 AM
Case 1:22-cv-02237-SEG   Document 6-1   Filed 08/05/22   Page 10 of 13

Gmail - Re: ID.me Member Support
https:/ /mail.google.com/mail/u/0/?ik=eS l bdb7 5 Sa&view=pt&search= ...
8 ofS
Cianeseya2022
May 29, 2022, 20:39 EDT
Hello John:
I have not received an email from you or from ID.Me to let me know that the email address change was done.
Should you need any other additional information from me, please do not hesitate to reach out to me.
[Quoted text hidden]
[Quoted text hidden]
(Quoted text hidden]
[65VZZ9-VZQWG]
Lala Kent <cianeseya2022@gmail.com>
Fri, Jun 3, 2022 at 5:16 PM
To: "ID.me Member Support" <support+id10770653@idmeidentity.zendesk.com>
John:
REQUEST:
I am following up again on the status of my request. Is there a legal process that I need to take on my end in order to
fast forward the process?
I have not received any income since November 18th, 2022. I was constructively discharged from BOO USA after
notifying my supervisor, the SEC, and the PCAOB of unethical behaviors that are in violation of SEC regulations and
PCAOB standards exhibited by Wesley Freeman, Scott Meier, Peter Poppo, Paul Davidson, Mark Davenport, and
Johnson Wong at the following public companies and their affiliates: Interface, Atlanticus, BioHorizons (Henry
Schein's subsidiary), Otelco, BlueLinx, NMS SPAR (subsidiary of SPAR).
Since I filed a complaint with the SEC and the PCAOB, my home has been broken into. My phones and computers
have been hacked.
ID.ME RESPONSIBILITY:
Since GDOL requires unemployed US citizens to utilize ID.ME, ID.ME has a legal responsibility to provide citizens
with its services in a timely manner.
It has been months now that I am unable to access my account.
Should the delay be resolved by a Judge injunction, please let me know and I will start the legal process.
Have a nice week-end!
Sincerely,
Raissa-
Raissa Kengne, CISA, CRISC, CISM, CIA, CFE, Lean Six Sigma
CEO and President of A La Pousse, LLC
CEO and President of Kengne's CPA and Consulting Firm
cianeseya2022@gmail.com
raissa.kengne2022@protonmail.com
[Quoted text hidden]
6/6/2022, 10:33 AM
Case 1:22-cv-02237-SEG   Document 6-1   Filed 08/05/22   Page 11 of 13

VIRGINIA - sec
https://cis.scc.virginia.gov/EntitySearcb/Businesslnformation?businessI. ..
1 of3
Entity Information
Entity Information
Entity Name: ID.me, Inc.
Entity ID: F1854985
Entity Type: Stock Corporation
Entity Status: Active
Series LLC: N/ A
Reason for Status: Active and In Good Standing
Formation Date: N/ A
Status Date: 04/13/2021
VA Qualification Date: 03/23/2011
Period of Duration: Perpetual
Industry Code: 0 - General
Annual Report Due Date: N/ A
Jurisdiction: DE
Charter Fee: $500.00
Registration Fee Due Date: Not Required
Registered Agent Information
RA Type: ErJtity
Locality: CHESTERFIELD COUNTY
RA Qualification: BUSINESS ENTITY THAT IS AUTHORIZED TO
TRANSACT BUSINESS IN VIRGINIA
Name: COGENCY GLOBAL INC.
Registered Office Address: 250 Browns Hill Ct, Midlothian, VA, 23114 - 9510,
J
USA
--··- ·-· ·------'
-----···--·-············-··············--···-·------·······-·····--······-·-·····'I
Princig_al Office Address
·
Privacy Policy (https://www.scc.virginia.gov/privacy.aspx)
I
I
Contact' Us (https://www.scc.virginia.gov i
,_.,,,_,,,
---♦--+ ____ ,
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6/3/2022, 5:21 PM
Case 1:22-cv-02237-SEG   Document 6-1   Filed 08/05/22   Page 12 of 13

VIRGINIA - sec
https://cis.scc. virginia.gov /EntitySearch/Businesslnfonnation ?business!. ..
2 of3
Address: 8280 Greensboro Dr Ste 800, Mc Lean, VA, 22102
- 3811, USA
---------------------------------------
Principal Information
Last
Title
Director
Name
Address
Updated
Yes
· KELLY PERDEW
8280 Greensboro Dr Ste 800, Mc
03/31/2022
Lean, VA, 22102- 3811, USA
President, Chief
Yes
BLAKE
8280 Greensboro Dr Ste 800, Mc
03/31/2022
Executive Officer
MICHAEL HALL
Lean, VA, 22102 - 3811, USA
Yes
THOMAS
8280 Greensboro Dr Ste 800, Mc
03/31/2022
POULIOT
Lean, VA, 22102 - 3811, USA
Yes
LIRON GITIG
8280 Greensboro Dr Ste 800, Mc
03/31/2022
Lean, VA, 22102 - 3811, USA
Yes
VICTOR
8280 Greensboro Dr Ste 800, Mc
03/31/2022
PASCUCCI III
Lean, VA, 22102- 3811, USA
Yes
Erin Teague
8280 Greensboro Dr Ste 800, Mc
03/31/2022
Lean, VA, 22102 - 3811, USA
Secretary, General
No
Michelle
8280 Greensboro Dr Ste 800, Mc
03/31/2022
Counsel
Graffum
Lean, VA, 22102 - 3811, USA
---·------------
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_____ ... -- - -· ···- -·
····-·····--···- ----------- -·-··-··---··-·--------··--•-·--- ----·· -
·--------·- - -- -·--
-··- --
Current Shares
Total Shares: 36677021
Filing History
RA History
Name History
Previous Registrations
Garnishment Designees
Image Request
(~~) (Return t~ Searc~ (Return to R~sul;V
Privacy Policy (https://www.scc.virginia.gov/privacy.aspx)
Contact Us (https://www.scc.virginia.gov
6/3/2022, 5:21 PM
Case 1:22-cv-02237-SEG   Document 6-1   Filed 08/05/22   Page 13 of 13

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