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Fiscal Note - 1351 HB Insurance/credit exceptions (Office of Insurance Commissioner)

Summary

Individual state agency fiscal note for bill 1351 HB, titled Insurance/credit exceptions, from the Office of Insurance Commissioner. Part I estimates expenditures from the Insurance Commissioners Regulatory Account-State of 157,718 in FY 2022 and 23,551 in FY 2023, with 1.1 FTE staff years in FY 2022 and 0.2 in FY 2023. The narrative describes provisions requiring an insurer that uses credit information, on written request, to provide reasonable exceptions for a consumer whose credit information has been directly influenced by extraordinary life circumstances. It states that OIC assumes it would hold a series of stakeholder meetings and solicit feedback on multiple stakeholder rule drafts.

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“Fiscal Note - 1351 HB Insurance/credit exceptions (Office of Insurance Commissioner).” Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/2021-02-09-a28531-d227926-1351-fn-final-2-2-21-2638a6bf1a/, SHA-256 074143b22d558e8d0dcfcf19139da15a7b656c6b74937f14dc55fb2304bd24c7.

Full text

                           Individual State Agency Fiscal Note

Bill Number:      1351 HB                Title:     Insurance/credit exceptions                              Agency:      160-Office of Insurance
                                                                                                                          Commissioner

Part I: Estimates
      No Fiscal Impact

Estimated Cash Receipts to:

      NONE


Estimated Operating Expenditures from:
                                                       FY 2022               FY 2023              2021-23              2023-25              2025-27
 FTE Staff Years                                                  1.1                   0.2              0.6                      0.2                 0.2
 Account
 Insurance Commissioners Regulatory                          157,718                23,551             181,269                47,102              47,102
 Account-State       138-1
                                Total $                      157,718                23,551             181,269                47,102              47,102


Estimated Capital Budget Impact:

    NONE




   The cash receipts and expenditure estimates on this page represent the most likely fiscal impact. Factors impacting the precision of these estimates,
   and alternate ranges (if appropriate), are explained in Part II.

  Check applicable boxes and follow corresponding instructions:
      If fiscal impact is greater than $50,000 per fiscal year in the current biennium or in subsequent biennia, complete entire fiscal note
  X
      form Parts I-V.
      If fiscal impact is less than $50,000 per fiscal year in the current biennium or in subsequent biennia, complete this page only (Part I).

      Capital budget impact, complete Part IV.

  X   Requires new rule making, complete Part V.


   Legislative Contact:     Kellee Gunn                                                       Phone: 786-7429               Date: 01/25/2021
   Agency Preparation:      David Forte                                                       Phone: 360-725-7042           Date: 01/28/2021
   Agency Approval:         Bryon Welch                                                       Phone: 360-725-7037           Date: 01/28/2021
  OFM Review:               Jason Brown                                                       Phone: (360) 742-7277         Date: 01/28/2021

Form FN (Rev 1/00) 163,329.00                                                                                                      Request # 21-26-1
FNS063 Individual State Agency Fiscal Note                              1                                                             Bill # 1351 HB
Part II: Narrative Explanation
II. A - Brief Description Of What The Measure Does That Has Fiscal Impact
Briefly describe by section number, the significant provisions of the bill, and any related workload or policy assumptions, that have revenue or
expenditure impact on the responding agency.

 Section 1(7)(a) and 2(5)(a) require an insurer that uses credit information, upon written request from an applicant
 for insurance coverage or an insured, to provide reasonable exceptions to the insurer’s rates, rating
 classifications, company or tier placement or underwriting rules or guidelines for a consumer who has
 experienced and whose credit information has been directly influenced by extraordinary life circumstances.

 Sections 1(7)(d) and 2(5)(d) requires insurers to provide notice to consumers that reasonable exceptions are
 available and information about how the consumer may inquire further.

 Section 1(8) and 2(6) authorize the Office of Insurance Commissioner to adopt rules.
II. B - Cash receipts Impact
Briefly describe and quantify the cash receipts impact of the legislation on the responding agency, identifying the cash receipts provisions by section
number and when appropriate the detail of the revenue sources. Briefly describe the factual basis of the assumptions and the method by which the
cash receipts impact is derived. Explain how workload assumptions translate into estimates. Distinguish between one time and ongoing functions.

II. C - Expenditures
Briefly describe the agency expenditures necessary to implement this legislation (or savings resulting from this legislation), identifying by section
number the provisions of the legislation that result in the expenditures (or savings). Briefly describe the factual basis of the assumptions and the
method by which the expenditure impact is derived. Explain how workload assumptions translate into cost estimates. Distinguish between one time
and ongoing functions.

 Section 1(7)(a) and 2(5)(a) require an insurer that uses credit information, upon written request from an applicant
 for insurance coverage or an insured, to provide reasonable exceptions to the insurer’s rates, rating
 classifications, company or tier placement or underwriting rules or guidelines for a consumer who has
 experienced and whose credit information has been directly influenced by extraordinary life circumstances. The
 burden is on consumers to request the premium relief and provide documentation to demonstrate the life event
 had direct and meaningful impact on their credit information. The request for premium relief may or may not be
 accepted by the insurer. If consumers do not receive the results they want, it is anticipated they will file a
 complaint with the Office of Insurance Commissioner (OIC). Electronic complaints take an average of 2 hours
 and phone complaints take an average of 10 minutes to resolve. The OIC assumes there will be an additional 56
 electronic and 128 phone complaint cases filed each year requiring a total of 133 hours (56 electronic cases x 2
 hours + 128 phone cases x 10 minutes) of a Functional Program Analyst 3 (FPA3) (100 hours) and Functional
 Program Analyst 4 (FPA4) (33 hours) each year beginning in FY2022.

 Sections 1(7)(d) and 2(5)(d) requires insurers to provide notice to consumers that reasonable exceptions are
 available and information about how the consumer may inquire further. The OIC expects that this notice will
 necessitate some type of form filing, such as a standardized consumer notice so that one notice could be used
 across all affected lines of an insurer’s business. The OIC assumes a one-time filing influx by 420 companies
 that will require 20 minutes each to review requiring a total of 140 hours of a FPA3 (93 hours) and FPA4 (47
 hours) in FY2022. OIC additionally anticipates 3 enforcement cases a year to address whether the notice was
 provided to the consumer. Investigations generally take anywhere between 25-80 hours per case and
 enforcement actions require the equivalent of approximately 25 hours per case. For purposes of this fiscal note, it
 is assumed that investigations will require an average of 25 hours per case and enforcement actions will require
 an average of 25 hours per case requiring 75 hours of an Investigator 3 and 75 hours of an Insurance Enforcement
 Specialist beginning in FY2022.

Insurance/credit exceptions                                                                                    160-Office of Insurance Commissioner
Form FN (Rev 1/00) 163,329.00                                                                                                     Request # 21-26-1
FNS063 Individual State Agency Fiscal Note                              2                                                             Bill # 1351 HB
 Section 1(8) and 2(6) authorize the Office of Insurance Commissioner (OIC) to adopt rules. Due to the fact that
 the rulemaking would provide regulations around certain discretions allowed of the insurance company and
 undefined terms in the bill language, ‘complex’ rulemaking will be required in FY2022. OIC assumes that it
 would hold a series of stakeholder meetings, solicit feedback on multiple stakeholder rule drafts, and define a
 number of terms from the bill language into administrative code.

 Ongoing costs:
 Salary, benefits and associated costs for .06 FTE Functional Program Analyst 3; .02 FTE Functional Program
 Analyst 4; .05 FTE Investigator 3; and .05 FTE Insurance Enforcement Specialist beginning in FY2022.

Part III: Expenditure Detail
III. A - Operating Budget Expenditures
Account Account Title          Type                 FY 2022                   FY 2023                   2021-23                2023-25                 2025-27
 138-1      Insurance          State                    157,718                    23,551                  181,269                  47,102                 47,102
            Commissioners
            Regulatory Account
                                 Total $                   157,718                      23,551              181,269                       47,102                   47,102

III. B - Expenditures by Object Or Purpose
                                                 FY 2022                  FY 2023                2021-23                  2023-25               2025-27
  FTE Staff Years                                             1.1                      0.2                  0.6                     0.2                      0.2
  A-Salaries and Wages                                   93,609                     13,803              107,412                27,606                  27,606
  B-Employee Benefits                                    32,565                      5,038               37,603                10,076                  10,076
  C-Professional Service Contracts
  E-Goods and Other Services                             31,544                      4,710               36,254                 9,420                   9,420
  G-Travel
  J-Capital Outlays
  M-Inter Agency/Fund Transfers
  N-Grants, Benefits & Client Services
  P-Debt Service
  S-Interagency Reimbursements
  T-Intra-Agency Reimbursements
  9-
                                 Total $                157,718                     23,551              181,269                47,102                  47,102

 III. C - Operating FTE Detail: List FTEs by classification and corresponding annual compensation. Totals need to agree with total FTEs in
         Part I and Part IIIA

  Job Classification                           Salary               FY 2022             FY 2023           2021-23            2023-25               2025-27
  Functional Program Analyst 3                       70,956                   0.1                 0.1               0.1                   0.1                0.1
  Functional Program Analyst 4                       78,408                   0.2                 0.0               0.1                   0.0                0.0
  Insurance Enforcement Specialist                   87,120                   0.1                 0.1               0.1                   0.1                0.1
  Investigator 3                                     72,432                   0.1                 0.1               0.1                   0.1                0.1
  Senior Policy Analyst                              91,896                   0.7                                   0.3
                        Total FTEs                                            1.1                 0.2               0.6                   0.2                0.2



III. D - Expenditures By Program (optional)
NONE


 Part IV: Capital Budget Impact
 IV. A - Capital Budget Expenditures


Insurance/credit exceptions                                                                                         160-Office of Insurance Commissioner
Form FN (Rev 1/00) 163,329.00                                                                                                          Request # 21-26-1
FNS063 Individual State Agency Fiscal Note                            3                                                                    Bill # 1351 HB
        NONE

 IV. B - Expenditures by Object Or Purpose
         NONE

IV. C - Capital Budget Breakout
 Identify acquisition and construction costs not reflected elsewhere on the fiscal note and describe potential financing methods
        NONE

 IV. D - Capital FTE Detail: List FTEs by classification and corresponding annual compensation. Totals need to agree with total FTEs in
            Part IVB

      NONE

Part V: New Rule Making Required
 Identify provisions of the measure that require the agency to adopt new administrative rules or repeal/revise existing rules.

Section 1(8) and 2(6) authorize the Office of Insurance Commissioner (OIC) to adopt rules. Due to the fact that the
rulemaking would provide regulations around certain discretions allowed of the insurance company and undefined terms in
the bill language, ‘complex’ rulemaking will be required in FY2022. OIC assumes that it would hold a series of stakeholder
meetings, solicit feedback on multiple stakeholder rule drafts, and define a number of terms from the bill language into
administrative code.




Insurance/credit exceptions                                                                                     160-Office of Insurance Commissioner
Form FN (Rev 1/00) 163,329.00                                                                                                      Request # 21-26-1
FNS063 Individual State Agency Fiscal Note                               4                                                             Bill # 1351 HB


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