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Fiscal Note - 5050 SB Real Estate Firms & Brokers (Department of Licensing, 2021-01-21)

Summary

An Individual State Agency Fiscal Note for Bill Number 5050 SB, Real estate firms & brokers, for agency 240-Department of Licensing. Part I shows estimated cash receipts to the Real Estate Commission Account-State of $55,000 in FY 2022 and $664,000 in FY 2023, estimated operating expenditures of $737,000 in FY 2022 and $522,000 in FY 2023, and an estimated capital budget impact of NONE. The narrative states that the Real Estate licensing program is 100% license fee supported and that a fee increase will be required. It states that the agency estimates investigating approximately 340 additional commission dispute complaints annually.

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“Fiscal Note - 5050 SB Real Estate Firms & Brokers (Department of Licensing, 2021-01-21).” Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/2021-01-21-a28239-d224901-5050-fn-final-1-18-21-f210a3bbb7/, SHA-256 f6b055498c0f5c444a9f1bf9702d6bf5f5a01f1281b655cae44f5fd5c6832312.

Full text

                           Individual State Agency Fiscal Note

Bill Number:      5050 SB                Title:     Real estate firms & brokers                              Agency:      240-Department of
                                                                                                                          Licensing

Part I: Estimates
      No Fiscal Impact

Estimated Cash Receipts to:
 ACCOUNT                                                    FY 2022             FY 2023             2021-23              2023-25            2025-27
 Real Estate Commission Account-State                               55,000             664,000             719,000            1,328,000        1,328,000
     026-1
                                    Total $                         55,000             664,000             719,000            1,328,000        1,328,000


Estimated Operating Expenditures from:
                                                       FY 2022               FY 2023              2021-23              2023-25              2025-27
 FTE Staff Years                                                  6.3                   4.9              5.6                      4.9                 4.9
 Account
 Real Estate Commission Account-State                        737,000               522,000           1,259,000             1,047,000           1,050,000
          026-1
                                Total $                      737,000               522,000           1,259,000             1,047,000           1,050,000


Estimated Capital Budget Impact:

    NONE




   The cash receipts and expenditure estimates on this page represent the most likely fiscal impact. Factors impacting the precision of these estimates,
   and alternate ranges (if appropriate), are explained in Part II.

  Check applicable boxes and follow corresponding instructions:
      If fiscal impact is greater than $50,000 per fiscal year in the current biennium or in subsequent biennia, complete entire fiscal note
  X
      form Parts I-V.
      If fiscal impact is less than $50,000 per fiscal year in the current biennium or in subsequent biennia, complete this page only (Part I).

      Capital budget impact, complete Part IV.

  X   Requires new rule making, complete Part V.


   Legislative Contact:     Clinton McCarthy                                                  Phone: 360-786-7319           Date: 01/08/2021
   Agency Preparation:      Xia Zhan                                                          Phone: 360 902-0113           Date: 01/15/2021
   Agency Approval:         Kristin Bettridge                                                 Phone: 360-902-3644           Date: 01/15/2021
  OFM Review:               Kyle Siefering                                                    Phone: (360) 995-3825         Date: 01/18/2021

Form FN (Rev 1/00) 162,296.00                                                                                                  Request # 5050 SB-2
FNS063 Individual State Agency Fiscal Note                              1                                                            Bill # 5050 SB
Part II: Narrative Explanation
II. A - Brief Description Of What The Measure Does That Has Fiscal Impact
Briefly describe by section number, the significant provisions of the bill, and any related workload or policy assumptions, that have revenue or
expenditure impact on the responding agency.

 This bill requires:
 • Real Estate firms and managing/designated brokers to pay the portion of commissions due to their brokers
 pursuant to their agreements and within a reasonable time period after receiving the commissions.
 • DOL to investigate complaints made regarding commission payment.
 • DOL may take action if they find a violation occurred.

 Sec. 1 – Amends RCW 18.85.361:
 (26) Adds a new subsection states the director of DOL may take disciplinary action against real estate brokers or
 firms who violate RCW 18.85.275(7) after DOL investigates a complaint or as evidenced by a final
 judgment/court order as provided in RCW 18.85.275(7).

 Section 2 – Adds a new section:
 (7)(a) – Real estate firms and managing/designated brokers must pay their brokers the portion of commissions
 due pursuant to their agreements within a reasonable time period after receipt of the commissions.
 (7)(b) – An individual aggrieved by a violation of the statute above may:
 (i) file a complaint with DOL for the violation; or
 (ii) bring a civil action in superior court to recover the portion of the commissions, to enjoin future violations, or
 for an order requiring DOL to suspend/revoke the license of the guilty individual. DOL must follow any court
 order requiring DOL to suspend/revoke the license of a licensee for violations.
 (7)(c) – Upon complaint, DOL must investigate to determine if there has been a violation of subsection (a), and if
 they find a violation has occurred, the director may take action pursuant to RCW 18.85.361.
II. B - Cash receipts Impact
Briefly describe and quantify the cash receipts impact of the legislation on the responding agency, identifying the cash receipts provisions by section
number and when appropriate the detail of the revenue sources. Briefly describe the factual basis of the assumptions and the method by which the
cash receipts impact is derived. Explain how workload assumptions translate into estimates. Distinguish between one time and ongoing functions.

 The Real Estate licensing program is 100% license fee supported. A fee increase, equal to the costs contained in
 the expenditure section of this fiscal note, will be required to implement this legislation. For efficiency purposes,
 the department will add this increase to a planned fee rulemaking process in the spring of 2022, and assumes an
 effective date of June 2022. The current planned fee increase aligns fee revenue with the cost of licensing and
 regulating this profession.

 The Real Estate account will likely go into a temporary deficit in FY22, as the expenditures required to
 implement this legislation will begin earlier in the fiscal year. Over the course of six fiscal years (from FY22
 through FY27), both expenditures and additional revenue collected will balance.
II. C - Expenditures
Briefly describe the agency expenditures necessary to implement this legislation (or savings resulting from this legislation), identifying by section
number the provisions of the legislation that result in the expenditures (or savings). Briefly describe the factual basis of the assumptions and the
method by which the expenditure impact is derived. Explain how workload assumptions translate into cost estimates. Distinguish between one time
and ongoing functions.

 In this bill, we estimate investigating approximately 340 additional commission dispute complaints annually. In
 order to implement this bill, the following resources are needed:


Real estate firms & brokers                                                                                              240-Department of Licensing
Form FN (Rev 1/00) 162,296.00                                                                                                 Request # 5050 SB-2
FNS063 Individual State Agency Fiscal Note                              2                                                            Bill # 5050 SB
 Additional Staffing in the Business & Professions Division (BPD):

 • In FY22: 1.0 project Management Analyst 3 (MA3) FTE: The MA3 is to provide initial startup support,
 including fee increase rulemaking, development of business processes and implementation, and organization of
 stakeholder communication to support Section 2. This organizational change management resource will provide
 communication and outreach to 53,935 licensed real estate brokers, managing brokers, firms, and branches.

 •   In FY22 and on-going:
     2.0 Investigator 2 FTEs to conduct investigation of assigned cases on assertions of commission dispute under
 DOL’s jurisdiction. We assumed: 230 cases will be investigated annually, assuming it takes an Investigator 2 an
 average of 18-26 investigative hours per case. Two Investigator 2s will be needed.
     1.0 Investigator 3 FTE to conduct complex investigation of assigned cases (i.e. multiple complainants,
 complex transaction and commission agreements, partnership with audit staff to reconcile commission claims).
 We assumed: 110 complex cases will be investigated annually, assuming it takes an Investigator 3 an average of
 18-26 investigative hours per case. One Investigator 3 will be needed.
     1.0 Professional Licensing Manager 1 FTE to initiate, monitor, and process administrative and disciplinary
 actions of commissions violations. The position will support management review efforts, process technical
 assistance and disciplinary correspondence to complainants and respondents, draft statement of charges and
 agreed orders, monitor timelines and sanctions, and work with investigative and legal team to close cases as
 appropriate. It is assumed that 90% of the cases will be passed on for further administrative or disciplinary
 action, total 310 cases will be managed by this FTE (345x90%=310) and five hours per case on an average.

 Legal Services workload impact:

 DOL estimates approximately 60 hours of Attorney General legal services support are needed annually when
 investigating commission dispute complaints and determining violations. The total cost is about $10K per year.

 Information Services:

 DOL’s online business and professions licensing database (POLARIS) would need minor modifications to
 support commission dispute violations. Objects within the Audit and Complaint records would need to be
 modified to include violation types and findings.

 Additionally, the five FTEs listed above would need POLARIS licenses.

 The agency will use appropriated funds to hire contract programmers to accomplish this work or to support
 current staff implementing this legislation within the required timeline. Appropriated funds may also be used to
 hire agency temporary staff to support permanent staff assigned to this legislative effort.

 Any change requires a process to ensure changes are correctly applied to the system. This involves Project
 Managers that manage the team that completes the update, business analyst that documents and reviews the
 system changes, architect services that analyzes how the update could have an effect on other systems or DOL
 processes, developers who create the change, and testers and quality assurance teams that ensure the update is
 working correctly.

 Support Services:



Real estate firms & brokers                                                                240-Department of Licensing
Form FN (Rev 1/00) 162,296.00                                                                   Request # 5050 SB-2
FNS063 Individual State Agency Fiscal Note           3                                                 Bill # 5050 SB
 Agency Administrative Overhead is included at a rate of 26 percent of the direct program costs. This funding
 received covers agency-wide functions such as vendor payments, contract administration, financial management,
 mail processing, equipment management, help desk support, and technical assistance to DOL employees.

Part III: Expenditure Detail
III. A - Operating Budget Expenditures
Account Account Title          Type                FY 2022                     FY 2023                    2021-23                  2023-25                2025-27
 026-1      Real Estate        State                   737,000                     522,000                  1,259,000                1,047,000              1,050,000
            Commission Account
                                 Total $                  737,000                       522,000              1,259,000                  1,047,000              1,050,000

III. B - Expenditures by Object Or Purpose
                                                FY 2022                     FY 2023               2021-23                     2023-25               2025-27
  FTE Staff Years                                            6.3                        4.9                    5.6                      4.9                    4.9
  A-Salaries and Wages                                 396,000                   303,000                  699,000                 606,000               606,000
  B-Employee Benefits                                  157,000                   121,000                  278,000                 242,000               243,000
  C-Professional Service Contracts
  E-Goods and Other Services                           137,000                       93,000               230,000                 189,000               191,000
  G-Travel                                               5,000                        5,000                10,000                  10,000                10,000
  J-Capital Outlays                                     42,000                                             42,000
  M-Inter Agency/Fund Transfers
  N-Grants, Benefits & Client Services
  P-Debt Service
  S-Interagency Reimbursements
  T-Intra-Agency Reimbursements
  9-
                                 Total $               737,000                   522,000                 1,259,000               1,047,000             1,050,000

III. C - Operating FTE Detail: List FTEs by classification and corresponding annual compensation. Totals need to agree with total FTEs in
        Part I and Part IIIA

  Job Classification                          Salary                FY 2022              FY 2023             2021-23             2023-25             2025-27
  Indirect ADM Fiscal Analyst 2                     54,108                     0.9                 0.6                  0.8                   0.6              0.6
  Indirect ISD IT Cust. Support -                   83,892                     0.4                 0.3                  0.4                   0.3              0.3
  Journey
  Investigator 2                                    61,224                     2.0                 2.0                  2.0                   2.0              2.0
  Investigator 3                                    74,604                     1.0                 1.0                  1.0                   1.0              1.0
  Management Analyst 3                              69,264                     1.0                                      0.5
  Professional Licensing Manager 1                  51,432                     1.0                 1.0                  1.0                   1.0              1.0
                          Total FTEs                                           6.3                 4.9                  5.6                   4.9              4.9

III. D - Expenditures By Program (optional)
 Program                                                FY 2022                FY 2023                   2021-23               2023-25              2025-27
 Mgmt & Support Services (100)                                110,000                   80,000               190,000               160,000              159,000

 Information Services (200)                                        87,000               51,000               138,000               105,000              109,000

 Business and Professions (700)                               540,000                  391,000               931,000               782,000              782,000

                                         Total $              737,000                  522,000              1,259,000             1,047,000           1,050,000



Part IV: Capital Budget Impact
 IV. A - Capital Budget Expenditures
      NONE



Real estate firms & brokers                                                                                                         240-Department of Licensing
Form FN (Rev 1/00) 162,296.00                                                                                                            Request # 5050 SB-2
FNS063 Individual State Agency Fiscal Note                             4                                                                        Bill # 5050 SB
 IV. B - Expenditures by Object Or Purpose
         NONE

IV. C - Capital Budget Breakout
 Identify acquisition and construction costs not reflected elsewhere on the fiscal note and describe potential financing methods
        NONE

 IV. D - Capital FTE Detail: List FTEs by classification and corresponding annual compensation. Totals need to agree with total FTEs in
            Part IVB

      NONE
None.

Part V: New Rule Making Required
 Identify provisions of the measure that require the agency to adopt new administrative rules or repeal/revise existing rules.

Rulemaking will be required in order to increase fees to fund one time and on-going expenditures associated with the new
investigative workload required within Section 2.




Real estate firms & brokers                                                                                               240-Department of Licensing
Form FN (Rev 1/00) 162,296.00                                                                                                  Request # 5050 SB-2
FNS063 Individual State Agency Fiscal Note                               5                                                            Bill # 5050 SB


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