NG911 Legislative Cost Study Report — Emergency Management Division, Washington State
Summary
The Emergency Management Division presents its NG911 Legislative Cost Study Report, under Section 145, Chapter 6, Laws of 2019 (Engrossed Substitute House Bill 1109), in a briefing for the House Committee on Community and Economic Development dated 19 January 2021. Adam Wasserman, State 911 Coordinator, is listed. The briefing gives the actual cost to operate the 911 system as $317.8M. Its five key recommendations are to enhance the governance role of the State 911 Coordination Office, expand shared technology platforms between PSAPs, change the Enhanced 911 account to a non-appropriated account, develop a sustainable funding plan for all elements of emergency communications including dispatch, and create a certification and reclassification for Public Safety Telecommunicators.
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- Issuer
- Congressional materials
- Document type
- 2021 01 19 A28304 D224598 Emergency Management Division Ng911 Legislative Cost Study R
- Date
- 2021-01-19
- Case
- 2021 01 19 A28304 D224598 Emergency Management Division Ng911 Legislative Cost Study R
Cite this document
“NG911 Legislative Cost Study Report — Emergency Management Division, Washington State.”
Original at app.leg.wa.gov, dated 2021-01-19. Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/2021-01-19-2021-01-19-a28304-d224598-emergency-management-division-ng911-legislative-cost-study-r/
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EMERGENCY MANAGEMENT DIVISION
“A disaster-ready and resilient Washington State”
NG911 Legislative Cost Study Report
Section 145, Chapter 6, Laws of 2019, Regular Session
(Engrossed Substitute House Bill 1109)
(Submitted to OFM)
Briefing for the House Committee on
Community and Economic Development
19 January 2021
Adam Wasserman
State 911 Coordinator
253-512-7468
1
EMERGENCY MANAGEMENT DIVISION
“A disaster-ready and resilient Washington State”
NG911 Cost Study
•Background and study methodology
•Findings
•Key Recommendations
•Questions
2
EMERGENCY MANAGEMENT DIVISION
“A disaster-ready and resilient Washington State”
Study Methodology
PSAP = Public Safety Answering Point 3
EMERGENCY MANAGEMENT DIVISION
“A disaster-ready and resilient Washington State”
Next Generation 9-1-1
4
EMERGENCY MANAGEMENT DIVISION
“A disaster-ready and resilient Washington State”
Findings Context
911
➢ 911 vs Dispatch
➢ Funding limitations
➢ Overlap
5
EMERGENCY MANAGEMENT DIVISION
“A disaster-ready and resilient Washington State”
Findings – Element 1
Actual cost to operate the 911 system
$317.8M
ESInet Facilities/overhead PST/Staffing Equipment (CPE, logging)
$350,000,000
$300,000,000 $18,833,387
$250,000,000
$200,000,000
$220,092,842
$150,000,000
$100,000,000
$50,000,000 $64,592,988
$0 $14,360,919
6
EMERGENCY MANAGEMENT DIVISION
“A disaster-ready and resilient Washington State”
Findings – Element 2
Difference between actual costs and current funding
COST VS TOTAL TOTAL REVENUE
REVENUE BY TYPE
$350,000,000 $350,000,000
Other
$300,000,000 $300,000,000 local
sources
$250,000,000 $250,000,000
$200,000,000 $200,000,000 Agency
Fees
$150,000,000 $150,000,000
911 tax
$100,000,000 $100,000,000 local
($.70)
$50,000,000 $50,000,000 911 tax
state
$0 $0 ($.25)
911 Costs Total Revenue Total Revenue
7
EMERGENCY MANAGEMENT DIVISION
“A disaster-ready and resilient Washington State”
Findings – Element 3
Potential cost-savings and efficiencies
➢ Governance
➢ Operational
➢ Funding
➢ Technical
8
EMERGENCY MANAGEMENT DIVISION
“A disaster-ready and resilient Washington State”
Key Recommendation 1
Enhance the governance role of the State 911 Coordination
Office (SECO) to develop standards for the 911 system and
provide necessary support to county and local 911
operations while maintaining local operational authority of
911 services.
➢ Consistency of Service Statewide
➢ Equity of Access Statewide
➢ NG911 Functions (text, picture, video)
➢ Common apps
➢ Engagement with vendors
9
EMERGENCY MANAGEMENT DIVISION
“A disaster-ready and resilient Washington State”
Key Recommendation 2
Expand the use of shared technology platforms between
PSAPs creating economies of scale.
➢ Virtual/cloud-based solutions
➢ Shared CPE/Host-remote systems
10
EMERGENCY MANAGEMENT DIVISION
“A disaster-ready and resilient Washington State”
Key Recommendation 3
Change the Enhanced 911 (E911) account to a non-
appropriated account to allow the E911 program to more
easily access and utilize funds in this account for intended
purposes.
➢ Access to funds for equipment emergencies
➢ Ability to fund future large capital projects
➢ Avoid diversion of 911 funds
11
EMERGENCY MANAGEMENT DIVISION
“A disaster-ready and resilient Washington State”
Key Recommendation 4
Develop a sustainable funding plan for all elements of
emergency communications, including dispatch.
➢ Local jurisdiction responsibility
➢ Expensive and disparate systems
➢ More study needed into long term
sustainable funding for dispatch.
12
EMERGENCY MANAGEMENT DIVISION
“A disaster-ready and resilient Washington State”
Key Recommendation 5
Create a certification and reclassification for Public Safety
Telecommunicators.
➢ Reclassification Legislation
▪ PST are more than clerical
➢ Certification Legislation
13
EMERGENCY MANAGEMENT DIVISION
“A disaster-ready and resilient Washington State”
Questions
• Adam Wasserman – State 911 Coordinator
• Cathy Jones-Gooding – Deputy State 911 Coordinator
• Deb Flewelling – Government Relations and Outreach Manager and 911 Coordinator for King
County E911 Program Office
• Joann Boggs – Pend Oreille Emergency Management Deputy Director – past Chair 911 Advisory
Committee
14
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- SHA-256
- d5e3dc33a68dc3a88feeb14dab38ed4df35c1259fcefe68d00c985d9d87f0f9b
- Original
- app.leg.wa.gov