Hands On Children’s Museum Safe Start Museum Reopening
- Issuer
- Congressional materials
- Document type
- 2021 01 19 A28181 D224871 Hands On Children S Museum Safe Start Ppt
- Date
- 2021-01-19
- Case
- 2021 01 19 A28181 D224871 Hands On Children S Museum Safe Start Ppt
Summary
A slide presentation titled Hands On Children's Museum Safe Start Museum Reopening, prepared by the museum's CEO and dated January 19, 2021. It reports 323,000 visitors served in 2019, two closures in 2020, a mid-July reopening at about 20% of previous occupancy, and 33,438 visitors served over 4 months with no reported COVID incidents. The slides describe reopening measures, including a $75K deep clean and HVAC work, 2-hour timed entry sessions of 30 family cohorts (125 people max), mandatory face coverings and prop sanitizing. They also summarize a visitor feedback survey and outreach such as over 8,000 STEAM creativity kits. A closing slide states that earned revenue was down 84% year over year from Mar 1 to Dec. 31, 2020 while contributed revenue held steady.
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Cite this document
“Hands On Children’s Museum Safe Start Museum Reopening.”
Original at app.leg.wa.gov, dated 2021-01-19. Archived at Pandemic Darlings, https://pandemicdarlings.com/source-documents/2021-01-19-2021-01-19-a28181-d224871-hands-on-children-s-museum-safe-start-ppt/
, SHA-256 8ea4f8ba05874a4021b69ede7441579f02c1599449a3f2635009ebff16b70f10.Full text
Hands On
Children’s Museum
Safe Start
Museum Reopening
Patty Belmonte, CEO
Operations Overview
• 323,000 visitors served in 2019—More visitors for our
community size than any of the nation’s 300 children’s museums
• 2 Closures -- Mid-March & Mid November
• Reopened in mid-July with preschool, camps and low-capacity
visitation. About 20% of previous occupancy
• Safely operated for 4 months serving 33,438 with no reported
COVID incidents among visitors or staff
• Safe operating efforts focused on face coverings, distancing,
hygiene and airflow
Sensory-based
Early Education
• Young children learn best through hands-on activities, trial
and error, play and sensory exploration.
• Young children, under age 8, learn less effectively online.
• Low-income families most challenged during COVID crisis.
Museum maintained commitment to Access programs.
• About 4,000 visitors were served through free/reduced
programs including EBT card admission during 4 months.
• Alternative Service - STEAM creativity kits. Distributed over
8,000 to date through schools, libraries and community
organizations in six counties – Grant Funded
Preparing for Reopening
Based on Best Practices
HOCM Safe Start Health Advisory Committee Volunteers
• Barbara Soule, RN, MPA, CIC, FSHEA, FAPIC , Infection Prevention Specialist
(HOCM Board Member & Committee Chair)
• Marsha Tadano Long, former Director and Risk Assessment Lead for
Washington State Dept. of General Administration (HOCM Board Member)
• Britta Denman, DO, Capital Medical Center, Infectious Disease
• Jeanette Lee, South Sound Radiology, Business Administration
• Courtney Nevitt, MD, Internal Medicine & Contact Tracer, Thurston County
• Ed Steinweg, MD, Mary Bridge Pediatric Urgent Care
• Lasha Steinweg, RN, Retired Pediatric Nurse
• Brad Stephens, MD, Olympia Pediatrics
Preparing for Reopening
Assessing the Facility
• Café transformed into Healthy Family Entry;
handwashing stations & health surveys
• All exhibits/props that couldn’t be easily sanitized
or withstand intensive cleaning were removed
• New lower-touch exhibits constructed
• Invested $75K in Museum deep clean, HVAC
scrub, UV light added to air intake, installed 5
new handwashing stations, modified front
desk and other exhibit spaces for distancing
Mary Bridge MultiCare Sponsored
Healthy Family Check-in
• Face Coverings
• Temp check
• Handwashing on Entry
• Sanitizing stations
• Health Survey
Operating
Safe Visit Sessions
• Pre-registration 2-hour timed entry sessions
• 30 family cohorts (125 people max) 15% of building capacity
• Distancing decals – 1-2 family groups per exhibit/gallery
• Mandatory face coverings - museum-wide reminders
• Maximize air flow with open doors, windows & fans
• Emphasis on hand washing & sanitizing
• One-way entry and exit
• Staff training to ensure distancing & mask compliance
• COVID Site Supervisor during all open hours
Operating Safely
Interactives
• Guests enter with clean hands
• Props replaced after each session
• Props washed in a food safe sanitizer
• Props air-dried on racks
• All touch surfaces cleaned continuously
• Children receive single use materials
• Outdoor props rotated each night
Solicited Feedback from
Visitors & Staff
Question Strongly Somewhat Strongly
Agree Agree Disagree
I feel safe coming into the museum with the new Healthy Family Check 87 2 1
In procedures.
The museum was easy to navigate with new social distancing signs. 63 5 1
The 2-hour playtime was enough time to see the museum. 61 18 1
My child(ren) had a good time today. 88 1 1
I would recommend to my friends to visit the museum soon. 86 3 1
*The one strongly disagree eval was a protest as this visitor did not want to wear face coverings or follow protocols
Feedback from Visitors
Feedback from Visitors
“Just wanted to thank you all so much for the effort you put
into reopening. I was a little hesitant to visit, but you’ve got
it down. From the additional hand washing to the social
distancing and guest capacity reminders, it was just an
impressive operation all around. Thank you!!” Victoria
“Thank you for taking precautions, but not making them
the centerpiece of the experience. Lovely balance and well
done.”
“Thank you for offering this wonderful summer program!
Rebecca & staff are constantly cleaning... It was awesome,
only 33 families are allowed in…A really well-done
reopening!”
The Challenge
Operating Successfully But Losing Money
Earned Revenue was down 84%
YOY Mar 1 – Dec. 31, 2020
Contributed Revenue held steady
Operating Challenges included the 6-month closure,
limited capacity & suspended business lines
• Visitation Capacity Restricted to 20%
• Preschool & Camp Attendance Restricted
• Café Service Suspended
• Field Trips Suspended
• Birthday Parties Suspended
• Private Event Business Suspended
• Adult Science Nights Suspended
For More Information
Patty Belmonte, CEO
360-956-0818 x141
director@hocm.org
File and source
- File
- 2021-01-19_a28181_d224871_hands-on-children-s-museum-safe-start-ppt.pdf
- Size
- 2,408,754 bytes
- SHA-256
- 8ea4f8ba05874a4021b69ede7441579f02c1599449a3f2635009ebff16b70f10
- Original
- app.leg.wa.gov