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Home Court filings Kservicing Bankruptcy Exhibit B — In re KServicing Wind Down Corp., et al. (f/k/a Kabbage, Inc. d/b/a KServic…

Court filing

Exhibit B — In re KServicing Wind Down Corp., et al. (f/k/a Kabbage, Inc. d/b/a KServicing) (Dkt. 16.2)

Summary

Exhibit B to Document 16-2, filed October 4, 2022 in the chapter 11 case of Kabbage, Inc. d/b/a KServicing, No. 22-10951-CTG. It is an engagement letter dated April 25, 2022 under which AlixPartners, LLP agreed to provide turnaround and restructuring consulting services to Weil, Gotshal & Manges LLP as counsel to the company. The letter lists the services, among them a rolling 13-week cash receipts and disbursements forecast, a global wind-down plan, and finalization of the 2020 financial audit report. Three managing directors are named as responsible for the engagement, with consultant time capped at 40 hours per week during an initial period. Schedule 1 sets hourly rates from US$75 to US$1,335 by level, a retainer of US$200,000 and no break fee; attached general terms address bankruptcy retention. The 21-page exhibit was signed electronically on April 28, 2022.

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No. 22-10951 · Doc. 16-2 · Docket on CourtListener

Full text

               Case 22-10951-CTG   Doc 16-2   Filed 10/04/22   Page 1 of 21




                                       Exhibit B

                                   Engagement Letter




RLF1 28018300v.1
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            Candace M. Arthur                                                                                         April 25, 2022
            Ray C. Schrock, P.C.
            Weil, Gotshal & Manges LLP
            767 5th Ave
            New York, NY 10153

            Re:       Agreement for Turnaround and Restructuring Consulting Services

            Dear Ms. Arthur and Mr. Schrock:

            This letter, together with the attached Schedule(s) and General Terms and Conditions, sets
            forth the agreement (“Agreement”) between AlixPartners, LLP (“AlixPartners”) and Weil,
            Gotshal & Manges LLP (the “Firm”) as counsel to Kabbage, Inc. d/b/a KServicing, Inc. and its
            indirect and direct subsidiaries (collectively, the “Company” or “KServicing”) for the
            engagement of AlixPartners by the Firm to provide consulting services for the benefit of the
            Company.

            All defined terms shall have the meanings ascribed to them in this letter and in the attached
            Schedule(s) and General Terms and Conditions. The Company and AlixPartners are each a
            “party,” and together the “parties.”

            Objectives and Tasks

            AlixPartners has been requested to provide advisory services to the Firm for the benefit of the
            Company. Accordingly, AlixPartners will provide the following services (the “Services”):
                  x   Support the CEO, management team and Board of Directors in planning and
                      executing strategic and financial decisions.
                  x   Assist the Company with providing financial leadership and support.
                  x   Assist the Company with development of its rolling 13-week cash receipts and
                      disbursements forecasting tool designed to provide on-time information related to
                      the Company’s liquidity; evaluate and assist with liquidity generating initiatives.
                  x   Assist the Company in developing a global wind-down plan and a detailed work plan
                      identifying key milestones and in setting appropriate priorities.
                  x   Assist the Company with the finalization of the 2020 financial audit report.
                  x   Assist with contingency planning, as may be necessary.
                  x   If appropriate, assist the Company in the design and implementation of a
                      restructuring strategy designed to maximize enterprise value, taking into account
                      the unique interests of all constituencies.
                  x   If appropriate, assist the Company to negotiate and implement restructuring
                      initiatives and evaluate strategic alternatives.
                  x   Assist the Company with its communications and/or negotiations with outside parties
                      including the Company’s stakeholders and partner banks.
                  x   Assist the Company with such other matters as may be requested that fall within
                      AlixPartners’ expertise and that are mutually agreeable.




                          AlixPartners | 909 Third Avenue, 30th Floor | New York, NY 10022 | 212.490.2500 | alixpartners.com
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            Weil, Gotshal & Manges LLP
            Page 2 of 10

            Privileged and Confidential Work Product

            The Services will be done at the direction of the Firm to assist the Firm in rendering legal
            advice. It is the parties’ intent that all of the Services are privileged and protected by the
            attorney work product privilege, attorney client privilege, and any other applicable privilege
            doctrine available under applicable law.

            Staffing

            Deborah Rieger-Paganis, Eric Koza and Susan Markel will be the managing directors
            responsible for the overall engagement. Deb Rieger-Paganis with be responsible for the day-
            to-day activities of the engagement. She will also be assisted by a staff of consultants at
            various levels who have a wide range of skills and abilities related to this type of assignment.
            In addition, AlixPartners has relationships with, and may periodically use, independent
            contractors with specialized skills and abilities to assist in this engagement.

            AlixPartners anticipates initially using two consultant(s) to support Deb Rieger-Paganis for this
            engagement. We will periodically review the staffing levels to determine the proper mix for
            this assignment. We will only use the necessary staff required to complete the requested or
            planned tasks.

            Until the earlier to occur of (i) four weeks from the Engagement Commencement (as defined
            below) or (ii) the filing of a petition for relief under chapter 11 of the bankruptcy code,
            AlixPartners agrees to a cap of 40 hours per week per consultant (“Cap Period”). To the extent
            that the Cap Period expires in any mid-week period, the hours subject to the cap shall be
            adjusted pro rata based upon the number of days the consultants worked inside the Cap Period
            that week.

            Timing, Fees and Retainer

            AlixPartners will commence this engagement on or about April 25, 2022 after receipt of a copy
            of the executed Agreement accompanied by the retainer, as set forth on Schedule 1.

            The Company shall compensate AlixPartners for its services, and reimburse AlixPartners for
            expenses, as set forth on Schedule 1. In no event shall the Firm be responsible for, have any
            liability for, or have any obligation for the payment of any amount owed by the Company to
            AlixPartners in connection with this engagement, including, without limitation, any claims for
            any fees, expenses, indemnification, contribution, or breach of contract.

                                                         ***
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            Weil, Gotshal & Manges LLP
            Page 3 of 10


            If these terms meet with your approval, please sign and return a copy of this Agreement and
            wire transfer the amount to establish the retainer.

            We look forward to working with you.

            Sincerely yours,

            ALIXPARTNERS, LLP



            Deborah Rieger-Paganis                   Eric Koza                       Susan Markel
            Managing Director                        Managing Director               Managing Director


            Acknowledged and Agreed to:

            WEIL, GOTSHAL & MANGES LLP

            By:
                Candace Arthur
            Its: Partner

            Dated: 4/28/2022 | 11:50 AM EDT



            Acknowledged and Agreed to:

            KServicing

            By:
                  Holly Loiseau
            Its: General Counsel

            Dated: 4/28/2022 | 12:01 PM EDT
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                                                             Schedule 1

                                                       Fees and Expenses

            1.    Fees: AlixPartners’ fees will be based on the hours spent by AlixPartners personnel at
                  AlixPartners’ hourly rates, which are:

                        Managing Director                             US$1,060 – US$1,335

                        Director                                        US$840 - US$990

                        Senior Vice President                           US$700 – US$795

                        Vice President                                  US$510 – US$685

                        Consultant                                      US$190 – US$505

                        Paraprofessional                                US$320 – US$340

                        Intern                                          US$75 – US$110

                        Developer                                       US$315 – US$750


                  AlixPartners reviews and revises its billing rates on January 1 of each year.

            2.    Expenses: In addition to the Fees set forth in this Schedule, the Company shall pay
                  directly, or reimburse AlixPartners upon receipt of periodic billings, for all reasonable
                  out-of-pocket expenses incurred in connection with this assignment, such as travel,
                  lodging and meals.

            3.    Break Fee: AlixPartners does not seek a break fee in connection with this engagement.

            4.    Retainer: The Company shall pay AlixPartners a retainer of US$200,000 to be applied
                  against Fees and expenses as set forth in this Schedule and in accordance with Section
                  2 of the General Terms and Conditions.

            5.    Payment: AlixPartners will submit semi-monthly invoices, or sooner such that the
                  retainer remains with a positive balance, for services rendered and expenses incurred.
                  All invoices shall be due and payable immediately upon receipt. No discount is provided
                  for prompt payment, and none shall be taken, but interest on any invoices paid late
                  shall accrue in accordance with the General Terms and Conditions. Weil shall under no
                  circumstances be obligated to pay any compensation, expense, reimbursement,
                  indemnification, or other amounts payable pursuant to this Schedule or the Agreement.




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                                                     Data Protection Schedule

                                                      Description of Transfer

    AlixPartners will generally not process any Personal Data on behalf of the Company under this Agreement
    but will receive and potentially process personal details of employees/contractors of the Company who will
    be involved in the services to which this engagement relates such as name, job title, email address,
    telephone number. AlixPartners will use such personal details (i) for the purpose of communicating about
    the services to which this engagement relates and performing the services under this Agreement and (ii)
    for the duration necessary for the delivery of the services under this Agreement.




                                                             Page 5 of 10
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                                                            AlixPartners, LLP
                                                        General Terms and Conditions


            These General Terms and Conditions (“Terms”) are incorporated into the Agreement to which these Terms are
            attached. In case of conflict between the wording in the letter and/or schedule(s) and these Terms, the wording of
            the letter and/or schedule(s) shall prevail.

            Section 1. Company Responsibilities                            this Agreement is intended for the purpose of
                                                                           facilitating services by the Firm of legal services to the
            The Company will undertake responsibilities as set forth       Company and constitutes attorney work product and
            below:                                                         that any communication to the Firm (including any
                                                                           correspondence, analyses, reports, and related
            1. Provide reliable and accurate detailed information,         materials that AlixPartners prepares) is intended to
            materials, documentation and                                   constitute confidential and privileged communications.
                                                                           The parties intend that an independent contractor
                                                                           relationship will be created by the Agreement. As an
            2. Make decisions and take future actions, as the
                                                                           independent contractor, AlixPartners will have
            Company determines in its sole discretion, on any
                                                                           complete and exclusive charge of the management and
            recommendations made by AlixPartners in connection
                                                                           operation of its business, including hiring and paying
            with this Agreement.
                                                                           the wages and other compensation of all its employees
                                                                           and agents, and paying all bills, expenses and other
            AlixPartners’ delivery of the services and the fees            charges incurred or payable with respect to the
            charged are dependent on (i) the Company’s timely and          operation of its business. Employees of AlixPartners will
            effective completion of its responsibilities; and (ii)         not be entitled to receive from the Company of the Firm
            timely decisions and approvals made by the Company’s           any vacation pay, sick leave, retirement, pension or
            management.                                                    social security benefits, workers’ compensation,
                                                                           disability, unemployment insurance benefits or any
                                                                           other employee benefits. AlixPartners will be
            Section 2. Retainer, Billing, Payments and Taxes               responsible for all employment, withholding, income
                                                                           and other taxes incurred in connection with the
            Retainer. Upon execution of the Agreement, the                 operation and conduct of its business. Nothing in this
            Company shall promptly pay AlixPartners the agreed-            Agreement is intended to create, nor shall be deemed
            upon advance retainer as set forth on Schedule 1.              or construed to create a fiduciary or agency relationship
            Invoices shall be offset against the retainer. Payments        between AlixPartners, the Company, or the Firm
            of invoices will be used to replenish the retainer to the
            agreed-upon amount. Any unearned portion of the
                                                                           AlixPartners is providing advisory and consulting
            retainer will be applied against the final invoice or
                                                                           services only, and will not make management decisions
            returned to the Company at the end of the
                                                                           for the Company. While AlixPartners may from time to
            engagement.
                                                                           time suggest options that may be available to the
                                                                           Company, the ultimate decision as to such options rests
            Billing and Payments. All payments to be made to               with the Company, and AlixPartners makes no promise
            AlixPartners shall be due and payable upon delivery of         or guarantee about the outcome of the Company’s
            invoice via check or wire transfer to AlixPartners’ bank       matters.
            account, as shown on the invoice. All amounts invoiced
            are based on services rendered and expenses incurred
                                                                           AlixPartners is not an accounting firm and does not give
            to date, and are not contingent upon future services or
                                                                           accounting advice or guidance. While AlixPartners’
            Work Product (as defined below), or the outcome of any
                                                                           work may involve analysis of accounting, business and
            case or matter. “Fees,” as used in this Agreement, shall
                                                                           other related records, this engagement does not
            include all amounts payable by the Company to
                                                                           constitute an audit in accordance with either generally
            AlixPartners in accordance with Schedule 1, including
                                                                           accepted auditing standards or the standards of the
            any success fee or break fee, but excluding
                                                                           Public Company Accounting Oversight Board or any
            reimbursable expenses.
                                                                           other similar governing body.
            Under no circumstances shall the Firm be liable for any
            Fees or any other amounts payable under this                   AlixPartners is not authorized to practice law or provide
            Agreement.                                                     legal advice. No services provided under this
                                                                           Agreement are intended to be, nor should be construed
                                                                           to be, legal services.
            Taxes. AlixPartners’ fees are exclusive of taxes or
            similar charges, which shall be the responsibility of the
                                                                           Section 4. Confidentiality
            Company (other than taxes imposed on AlixPartners’
            income generally). If AlixPartners’ fees are subject to
                                                                           Each party shall use reasonable efforts, but in no event
            any taxes, such as State sales tax, Goods and Services
                                                                           less effort than it would use to protect its own
            Tax/Harmonized Sales Tax or Value Added Tax, then
                                                                           confidential information, to keep confidential all non-
            AlixPartners will include such taxes on its invoices as
                                                                           public confidential or proprietary information obtained
            separate line items.
                                                                           from the other party during the performance of
                                                                           AlixPartners’ services hereunder (the “Confidential
            Section 3. Relationship of the Parties
                                                                           Information”), and neither party will disclose any
                                                                           Confidential Information to any other person or entity.
            AlixPartners acknowledges that the Work Product (as
                                                                           “Confidential Information” includes the terms of this
            defined below) produced by AlixPartners pursuant to




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                                                              AlixPartners, LLP
                                                          General Terms and Conditions


            Agreement, non-public confidential and proprietary               Information necessary to support the Work Product
            data, plans, reports, schedules, drawings, accounts,             subject to its confidentiality obligations in this
            records, calculations, specifications, flow sheets,              Agreement.
            computer programs, source or object codes, results,
            models or any work product relating to the business of           All methodologies, processes, techniques, ideas,
            either party, its subsidiaries, distributors, affiliates,        concepts, know-how, procedures, software, tools,
            vendors, customers, employees, contractors and                   templates, models, utilities and other intellectual
            consultants.                                                     property that AlixPartners has created, acquired or
                                                                             developed or will create, acquire or develop
            The foregoing is not intended to prohibit, nor shall it be       (collectively, “Engagement Tools”), are, and shall be,
            construed as prohibiting, AlixPartners from making               the sole and exclusive property of AlixPartners. The
            such disclosures of Confidential Information that                Company shall not acquire any interest in the
            AlixPartners reasonably believes are required by law or          Engagement Tools other than a limited worldwide,
            any regulatory requirement or authority to clear client          perpetual, non-transferable license to use the
            conflicts. AlixPartners may also disclose Confidential           Engagement Tools to the extent they are contained in
            Information to its partners, directors, officers,                the Work Product.
            employees, independent contractors and agents who
            have a need to know the Confidential Information as it           The Company acknowledges and agrees, except as
            relates to the services being provided under this                otherwise set forth in this Agreement, that any
            Agreement, provided AlixPartners is responsible for any          Engagement Tools provided to the Company are
            breach of these confidentiality obligations by any such          provided “as is” and without any warranty or condition
            parties. AlixPartners may make reasonable disclosures            of any kind, express, implied or otherwise, including,
            of Confidential Information to third parties, such as the        implied warranties of merchantability or fitness for a
            Company’s suppliers and/or vendors, in connection                particular purpose.
            with the performance of AlixPartners’ obligations and
            assignments      hereunder,      provided     AlixPartners       Section 6. Framework of the Engagement
            reasonably believes that such third party is bound by
            confidentiality obligations. In addition, AlixPartners will      The Company acknowledges that AlixPartners is being
            have the right to disclose to any person that it provided        retained by the Firm solely to assist and advise as
            services to the Company or its affiliates and a general          described in the Agreement. This engagement shall not
            description of such services, but shall not provide any          constitute an audit, review or compilation, or any other
            other information about its involvement with the                 type of financial statement reporting engagement.
            Company. The obligations of the parties under this
            Section 4 shall survive the end of any engagement                Section 7. Indemnification and Other Matters
            between the parties for a period of three (3) years.
                                                                             The Company shall indemnify, hold harmless and
            Work Product (as defined in Section 5) may contain               defend AlixPartners and its affiliates and its and their
            AlixPartners    proprietary     information   or  other          partners, directors, officers, employees and agents
            information that is deemed to be Confidential                    (collectively, the “AlixPartners Parties”) from and
            Information for purposes of this Agreement, and the              against all claims, liabilities, losses, expenses and
            parties may not want to make public. Therefore, the              damages arising out of or in connection with the
            parties acknowledge and agree that (i) all information           engagement of AlixPartners that is the subject of the
            (written or oral), including advice and Work Product (as         Agreement. The Company shall pay damages and
            defined in Section 5), generated by AlixPartners in              expenses as incurred, including reasonable legal fees
            connection with this engagement is intended solely for           and disbursements of counsel. If, in the opinion of
            the benefit and use of the Company in connection with            counsel, representing both parties in the matter
            this Agreement, and (ii) no such information shall be            covered by this indemnification creates a potential
            used for any other purpose or disseminated to any third          conflict of interest, the AlixPartners Parties may engage
            parties, or, quoted or referred to with or without               separate counsel to represent them at the Company’s
            attribution to AlixPartners at any time in any manner or         expense.
            for any purpose without AlixPartners’ prior approval
            (not to be unreasonably withheld or delayed), except             The Company’s indemnification obligations in this
            as required by law. The Company may not rely on any              Section 7 shall be primary to, and without allocation
            draft or interim Work Product.                                   against, any similar indemnification obligations that
                                                                             AlixPartners may offer to its personnel generally.
            Section 5. Intellectual Property
                                                                             AlixPartners is not responsible for any third-party
            All analyses, final reports, presentation materials, and
                                                                             products or services separately procured by the
            other work product (other than any Engagement Tools,
                                                                             Company. The Company’s sole and exclusive rights and
            as defined below) that AlixPartners creates or develops
                                                                             remedies with respect to any such third party products
            specifically for the Company and delivers to the
                                                                             or services are against the third-party vendor and not
            Company as part of this engagement (collectively
                                                                             against AlixPartners, whether or not AlixPartners is
            known as “Work Product”) shall be owned by the
                                                                             instrumental in procuring such third-party product or
            Company and shall constitute Company Confidential
                                                                             service.
            Information as defined above. AlixPartners may retain
            copies of the Work Product and any Confidential



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                                                             AlixPartners, LLP
                                                         General Terms and Conditions


            AlixPartners and the Company acknowledge that the               Section 10. Non-Solicitation of Employees
            Firm shall have no indemnification obligations
            hereunder.                                                      The Company acknowledges and agrees that
                                                                            AlixPartners has made a significant monetary
            Section 8. Governing Law and Arbitration                        investment recruiting, hiring and training its personnel.
                                                                            During the term of this Agreement and for a period of
            The Agreement is governed by and shall be construed             two years after the final invoice is rendered by
            in accordance with the laws of the State of New York            AlixPartners with respect to this engagement (the
            with respect to contracts made and to be performed              “Restrictive Period”), the Company and its affiliates
            entirely therein and without regard to choice of law or         agree not to directly or indirectly hire, contract with, or
            principles thereof.                                             solicit the employment of any of AlixPartners’ Managing
                                                                            Directors,     Directors,     or    other      employees/
            Any controversy or claim arising out of or relating to          contractors the Company or its affiliates had
            the Agreement, or the breach thereof, shall be settled          interactions with or gained knowledge about as a result
            by arbitration. Each party shall appoint one non-neutral        of the services provided under this Agreement.
            arbitrator. The two party arbitrators shall select a third
            arbitrator. If within 30 days after their appointment the       If during the Restrictive Period the Company or its
            two party arbitrators do not select a third arbitrator,         affiliates directly or indirectly hires or contracts with
            the third arbitrator shall be selected by the American          any of AlixPartners’ Managing Directors, Directors, or
            Arbitration Association (AAA). The arbitration shall be         other employees/contractors in violation of the
            conducted in New York, New York under the AAA’s                 preceding paragraph, the Company agrees to pay to
            Commercial Arbitration Rules, and the arbitrators shall         AlixPartners as liquidated damages and not as a penalty
            issue a reasoned award. The arbitrators may award               the sum total of: (i) for a Managing Director,
            costs and attorneys’ fees to the prevailing party.              $1,000,000; (ii) for a Director, $500,000; and (iii) for
            Judgment on the award rendered by the arbitrators               any other employee/contractor, $250,000. The
            may be entered in any court having jurisdiction thereof.        Company acknowledges and agrees that liquidated
                                                                            damages in such amounts are (x) fair, reasonable and
            Notwithstanding the foregoing, any party may proceed            necessary under the circumstances to reimburse
            directly to a court of competent jurisdiction to enforce        AlixPartners for the costs of recruiting, hiring and
            the terms of this Agreement for any claim in connection         training its employees as well as the lost profits and
            with (i) the non-payment of Fees or expenses due                opportunity costs related to such personnel, and to
            under this Agreement, or (ii) the non-performance of            protect the significant investment that AlixPartners has
            obligations under Section 7.                                    made in its Managing Directors, Directors, and other
                                                                            employees/ consultants; and (y) appropriate due to the
                                                                            difficulty of calculating the exact amount and value of
            In any court proceeding arising out of this Agreement,
                                                                            that investment.
            the parties hereby waive any right to trial by jury.

            Section 9. Termination and Survival                             The provisions of this Section shall apply except to the
                                                                            extent the provisions conflict with applicable law.
            The Agreement may be terminated at any time by
            written notice by one party to the other, or by the Firm        Section 11. Limitation of Liability
            (on behalf of the Company); provided, however, that
            notwithstanding such termination AlixPartners will be           THE ALIXPARTNERS PARTIES SHALL NOT BE LIABLE
            entitled to any Fees and expenses due under the                 TO THE COMPANY, OR ANY PARTY ASSERTING CLAIMS
            provisions of the Agreement (for fixed fee                      ON BEHALF OF THE COMPANY, EXCEPT FOR DIRECT
            engagements, fees will be pro rata based on the                 DAMAGES FOUND IN A FINAL DETERMINATION TO BE
            amount of time completed). Such payment obligation              THE DIRECT RESULT OF THE GROSS NEGLIGENCE,
            shall inure to the benefit of any successor or assignee         BAD     FAITH,   SELF-DEALING       OR     INTENTIONAL
            of AlixPartners.                                                MISCONDUCT OF ALIXPARTNERS. THE ALIXPARTNERS
                                                                            PARTIES SHALL NOT BE LIABLE FOR INCIDENTAL,
                                                                            CONSEQUENTIAL OR SPECIAL DAMAGES, LOST
            Additionally, unless the Agreement is terminated by the
                                                                            PROFITS, LOST DATA, REPUTATIONAL DAMAGES,
            Company due to AlixPartners’ material breach (and
                                                                            PUNITIVE DAMAGES OR ANY OTHER SIMILAR
            such material breach continues after 30 days’ written
                                                                            DAMAGES UNDER ANY CIRCUMSTANCES, EVEN IF
            notice thereof and opportunity to cure) AlixPartners
                                                                            THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF
            shall remain entitled to the success fee(s), if any, that
                                                                            SUCH DAMAGES. THE ALIXPARTNERS PARTIES’
            otherwise would be payable during the 12 months after
                                                                            AGGREGATE       LIABILITY,    WHETHER        IN    TORT,
            the date of termination of the Agreement.
                                                                            CONTRACT, OR OTHERWISE, IS LIMITED TO THE
                                                                            AMOUNT OF FEES PAID TO ALIXPARTNERS FOR
            Sections 2, 4, 5, 7, 8, 9, 10, 11, 12, 13 and 14 of these       SERVICES UNDER THIS AGREEMENT (OR IF THE CLAIM
            Terms, the provisions of Schedule 1 and the obligation          ARISES FROM AN ADDENDUM TO THIS AGREEMENT,
            to pay accrued fees and expenses shall survive the              UNDER THE APPLICABLE ADDENDUM) (THE “LIABILITY
            expiration or termination of the Agreement.                     CAP”). The Liability Cap is the total limit of the
                                                                            AlixPartners Parties’ aggregate liability for any and all
                                                                            claims or demands by anyone pursuant to this
                                                                            Agreement, including liability to the Company, to any



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                                                             AlixPartners, LLP
                                                         General Terms and Conditions


            other parties hereto, and to any others making claims
            relating to the work performed by AlixPartners                  Third-Party Beneficiaries. The AlixPartners Parties
            pursuant to this Agreement. Any such claimants shall            shall be third-party beneficiaries with respect to Section
            allocate any amounts payable by the AlixPartners                7 hereof.
            Parties among themselves as appropriate, but if they
            cannot agree on the allocation it will not affect the
                                                                            Notices. All notices required or permitted to be
            enforceability of the Liability Cap. Under no
                                                                            delivered under the Agreement shall be sent, if to
            circumstances shall the aggregate of all such
                                                                            AlixPartners, to:
            allocations or other claims against the AlixPartners
            Parties pursuant to this Agreement exceed the Liability
            Cap.                                                               AlixPartners, LLP
                                                                               2000 Town Center, Suite 2400
            Section 12. General                                                Southfield, MI 48075
                                                                               Attention: General Counsel
            Equitable Remedies. Each party acknowledges and
            agrees that money damages alone may not be an                   and if to the Company, to the address set forth in the
            adequate remedy for a breach of the Agreement. Each             Agreement, to the attention of the Company’s General
            party agrees that the non-breaching party shall have            Counsel, or to such other name or address as may be
            the right to seek a restraining order and/or an                 given in writing to AlixPartners. All notices under the
            injunction for any breach of the Agreement. If any              Agreement shall be sufficient only if delivered by
            provision of the Agreement is found to be invalid or            overnight mail. Any notice shall be deemed to be given
            unenforceable, then it shall be deemed modified or              only upon actual receipt.
            restricted to the extent and in the manner necessary to
            render the same valid and enforceable.                          Section 13. Bankruptcy Related Matters

            Severability. If any portion of the Agreement shall be          Notwithstanding any to the contrary in these Terms, in
            determined to be invalid or unenforceable, the                  the event the Company files for protection under the
            remainder shall be valid and enforceable to the                 U.S. Bankruptcy Code, the following provisions will
            maximum extent possible.                                        prevail:

                                                                            The Company shall promptly apply to the Bankruptcy
            Entire Agreement. This Agreement, including the
                                                                            Court for approval of the Company’s retention of
            letter, the Terms and the schedule(s), contains the
                                                                            AlixPartners under the terms of the Agreement. The
            entire understanding of the parties relating to the
                                                                            form of retention application and proposed order shall
            services to be rendered by AlixPartners and supersedes
                                                                            be reasonably acceptable to AlixPartners. AlixPartners
            any       other      communications,         agreements,
                                                                            shall have no obligation to provide any further services
            understandings, representations, or estimates among
                                                                            if the Company becomes a debtor under the U.S.
            the parties (relating to the subject matter hereof) with
                                                                            Bankruptcy Code unless AlixPartners’ retention under
            respect to such services. The Agreement, including the
                                                                            the terms of the Agreement is approved by a final order
            letter, the Terms and the schedule(s), may not be
                                                                            of the Bankruptcy Court reasonably acceptable to
            amended or modified in any respect except in a writing
                                                                            AlixPartners. The Company shall assist, or cause its
            signed by the parties. AlixPartners is not responsible for
                                                                            counsel to assist, with filing, serving and noticing of
            performing any services not specifically described
                                                                            papers related to AlixPartners’ fee and expense
            herein or in a subsequent writing signed by the parties.
                                                                            matters.

            Related Matters. If an AlixPartners Party is required
                                                                            The Company and AlixPartners agree that the
            by applicable law, legal process or government action
                                                                            Bankruptcy Court shall have exclusive jurisdiction over
            to produce information or testimony as a witness with
                                                                            any and all matters arising under or in connection with
            respect to this Agreement, the Company shall
                                                                            this Agreement.
            reimburse AlixPartners for any professional time and
            expenses (including reasonable external and internal
            legal costs and e-discovery costs) incurred to respond          AlixPartners will have the right to obtain independent
            to the request, except in cases where an AlixPartners           legal counsel to obtain advice with respect to its
            Party is a party to the proceeding or the subject of the        services under this engagement. The Company will
            investigation.                                                  reimburse AlixPartners’ for the reasonable fees and
                                                                            expenses of such independent legal counsel.
            Joint and Several. If more than one party signs this
            Agreement, the liability of each party shall be joint and       AlixPartners acknowledges that, during the pendency of
            several. In addition, in the event more than one entity         any Bankruptcy Court approved retention, the
            is included in the definition of Company under this             indemnification provisions and Liability Cap set forth
            Agreement, the Company shall cause each other entity            above may be subject to modification as stated within
            which is included in the definition of Company to be            the Bankruptcy Court’s retention order.
            jointly and severally liable for the Company’s liabilities
            and obligations set forth in this Agreement. The Firm           Due to the ordinary course and unavoidable
            shall not have any liability, whether joint or several,         reconciliation of fees and submission of expenses
            with respect to liabilities arising out of this Agreement,      immediately prior to, and subsequent to, the date of
            unless otherwise specified herein.                              filing, AlixPartners may have incurred but not billed



                                                                    Page 9 of 10
DocuSign Envelope ID: EF3EA5CF-8D56-4726-A20D-90868C854706
                            Case 22-10951-CTG                 Doc 16-2        Filed 10/04/22   Page 11 of 21

                                                                AlixPartners, LLP
                                                            General Terms and Conditions


            fees and reimbursable expenses which relate to the
            prepetition period. AlixPartners will seek Bankruptcy
            Court approval to apply the retainer to these amounts.

            If AlixPartners finds it desirable to augment its
            consulting staff with independent contractors (an “I/C”)
            in this case, (i) AlixPartners will file, and require the I/C
            to file, 2014 affidavits indicating that the I/C has
            reviewed the list of the interested parties in this case,
            disclosing the I/C’s relationships, if any, with the
            interested parties and indicating that the I/C is
            disinterested; (ii) the I/C must remain disinterested
            during the time that AlixPartners is involved in
            providing services on behalf of the Company; and (iii)
            the I/C must represent that he/she will not work for the
            Company or other parties in interest in this case during
            the time AlixPartners is involved in providing services
            to the Company. AlixPartners’ standard practice is to
            charge for an I/C’s services at the rate equal to the
            compensation provided by AlixPartners to such I/C.

            Section 14. Data Protection

            To the extent applicable, the Company and AlixPartners
            shall comply with the terms of the AlixPartners Data
            Protection        Addendum         (located        at:
            https://www.alixpartners.com/policies/processor-
            data-protection-addendum/), which form part of the
            Agreement. The Data Protection Schedule of this
            Agreement shall apply to the Data Protection
            Addendum.




                                                                      Page 10 of 10
            Case 22-10951-CTG                  Doc 16-2         Filed 10/04/22          Page 12 of 21




                                                                                               September 22, 2022
Kabbage, Inc. d/b/a KServicing

Ms. Laquisha Milner
925B Peachtree St. NE
Suite 383
Atlanta, GA 30309



Re:    Agreement for Consulting Services

Dear Laquisha:

This letter, together with the attached Schedules and General Terms and Conditions, sets
forth the agreement (“Agreement”) between AlixPartners, LLP (“AlixPartners”) and Kabbage,
Inc. d/b/a KServicing and certain of its affiliates and subsidiaries (the “Company”) for the
engagement of AlixPartners to provide consulting services to the Company.

This letter supersedes and replaces in its entirety that certain agreement between
AlixPartners, LLP and Weil, Gotshal & Manges LLP, as counsel to the Company, dated
April 25, 2022 (the “Initial Engagement Letter”). For the avoidance of doubt, any fees and
expenses due and owing under said Initial Engagement Letter remain valid and payable. All
defined terms shall have the meanings ascribed to them in this letter and in the attached
Schedules, Exhibit and General Terms and Conditions. The Company and AlixPartners are
each a “party,” and together the “parties.”

AlixPartners understands that the Company plans to file for protection under Chapter 11 of
the United States Bankruptcy Code in the coming weeks.

Objectives and Tasks

The responsibilities of AlixPartners will be as follows:

   Restructuring

   x   Work with the Company and its team to further identify and implement both short-
       term and long-term liquidity generating and cost reduction initiatives.
   x   Assist the Company in developing a global wind-down plan and a detailed work plan
       identifying key milestones and in setting appropriate priorities.
   x   Assist Company management and its professionals specifically assigned to sourcing,
       negotiating and implementing any financing (including DIP and exit financing
       facilities, as may be appropriate) in conjunction with the Plan of Reorganization and
       the overall restructuring.
   x   Assist management of the Company in the design and implementation of a
       restructuring strategy designed to maximize value, taking into account the unique
       interests of all constituencies.
   x   Work with senior management to negotiate and implement restructuring initiatives
       and evaluate strategic alternatives.




            AlixPartners | 909 Third Avenue, 30th Floor | New York, NY 10022 | 212.490.2500 | alixpartners.com
           Case 22-10951-CTG        Doc 16-2     Filed 10/04/22   Page 13 of 21



Kabbage, Inc. d/b/a KServicing
Page 2 of 10

   Communication with Outsiders

   x   Assist in negotiations with stakeholders and their representatives regarding the
       restructuring.

   x   Assist in negotiations with potential acquirers of Company assets.

   x   Assist in communication and/or negotiate and implement restructuring initiatives and
       evaluate strategic alternatives.

       Bankruptcy Case Management

   x   Assist in managing the “working group” of professionals who are assisting the
       Company in the winddown process or who are working for the Company’s various
       stakeholders to improve coordination of their effort and individual work product to be
       consistent with the Company’s overall restructuring goals.
   x   Assist in obtaining and presenting information required by parties in interest in the
       Company’s bankruptcy process, including official committees appointed by the United
       States Bankruptcy Court (the “Court”) and the Court itself.
   x   Assist the Company in other business and financial aspects of a Chapter 11
       proceeding, including, but not limited to, development of a Disclosure Statement,
       Plan of Reorganization, first day motions and petitions.
   x   Assist with the preparation of the statement of affairs, schedules and other regular
       reports required by the Court as well as provide assistance in such areas as
       testimony before the Court on matters that are with AlixPartners’ areas of expertise.
   x   Assist as requested in supporting any litigation that may be brought against the
       Company in the Court.
   x   Assist as requested in analyzing preferences and other avoidance actions.

   x   Manage the claims and claims reconciliation processes.

   x   Assist the Company with electronic data collection.

       Finance and Cash Management

   x   Assist the Company with providing financial leadership and support.

   x   Assist the Company and its management in developing and maintaining a short-term
       cash flow forecasting tool and related methodologies and to assist with planning for
       alternatives as requested by the Company

   x   Assist the Company in developing an actual to forecast variance reporting mechanism
       including written explanations of key differences.

       Miscellaneous

   x   Assist with such other matters as may be requested that fall with AlixPartners’
       expertise and that are mutually agreeable.
            Case 22-10951-CTG         Doc 16-2    Filed 10/04/22     Page 14 of 21



Kabbage, Inc. d/b/a KServicing
Page 3 of 10

Staffing

Eric Koza and Deborah Rieger-Paganis will be the managing directors responsible for the
overall engagement, assisted by a staff of consultants at various levels who have a wide
range of skills and abilities related to this type of assignment. In addition, AlixPartners has
relationships with, and may periodically use, independent contractors with specialized skills
and abilities to assist in this engagement.

We will periodically review the staffing levels to determine the proper mix for this
assignment. We will only use the necessary staff required to complete the requested or
planned tasks.

Timing, Fees and Retainer

AlixPartners will commence this engagement on or about September 27, 2022 pending
receipt of a copy of the executed Agreement.

The Company shall compensate AlixPartners for its services, and reimburse AlixPartners for
expenses, as set forth on Schedule 1.

Upon the effectiveness of this Agreement, the Company expressly agrees that it approves
the transfer of any unapplied retainer under the Initial Engagement Letter to be held by
AlixPartners in accordance with this Agreement.
Case 22-10951-CTG   Doc 16-2   Filed 10/04/22   Page 15 of 21
            Case 22-10951-CTG         Doc 16-2     Filed 10/04/22     Page 16 of 21




                                          Schedule 1

                                      Fees and Expenses

1.   Fees: AlixPartners’ fees will be based on the hours spent by AlixPartners personnel at
     AlixPartners’ hourly rates, which are:

          Managing Director                          US$1,060 – US$1,335

          Director                                    US$840 – US$990

          Senior Vice President                       US$700 – US$795

          Vice President                              US$510 – US$685

          Consultant                                  US$190 – US$505

          Paraprofessional                            US$320 – US$340


     AlixPartners generally reviews and revises its billing rates semi-annually.

2.   Success Fee: AlixPartners does not seek a success fee in connection with this
     engagement.

3.   Expenses: In addition to the Fees set forth in this Schedule, the Company shall pay
     directly, or reimburse AlixPartners upon receipt of periodic billings, for all reasonable
     out-of-pocket expenses incurred in connection with this assignment, such as travel,
     lodging and meals.

4.   Break Fee: AlixPartners does not seek a break fee in connection with this engagement.

5.   Retainer: The Company provided AlixPartners with a retainer of US$500,000 under the
     Initial Engagement Letter (the “Retainer”). Any balance of this Retainer will be
     transferred to this engagement and held as an evergreen retainer, pending approval of
     the Court, or applied to approved post-petition fees and expenses if an evergreen
     retainer is not approved.

6.   Payment: AlixPartners will submit monthly invoices for services rendered and expenses
     incurred. All invoices shall be due and payable immediately upon receipt.




                                          Page 5 of 10
                     Case 22-10951-CTG             Doc 16-2       Filed 10/04/22      Page 17 of 21



                                                Data Protection Schedule

                                                  Description of Transfer

1. Categories of Data Subjects
X    Employees / Members / Contractors of Data Controller
X    Clients of Data Controller
     Other:

2. Types of Personal Data
     Background Check Data (Criminal History, Drug Test Results, References, etc.)
     Biometric Data (Facial Recognition, Fingerprints, Voice Recording, etc.)
     Browsing Data (Cookies, Website History, IP Address, etc.)
X    Contact Information (Contact Details, Address, Email Address, Phone Numbers, etc.)
X    Education and Skills (Academic Transcripts, Educational Degrees, Languages, Training, etc.)
X    Employment Information (Compensation, Job Title, Personnel Number, Workers Comp, Office Location, etc.)
     Family Information (Children, Parents, etc.)
X    Financial Personal Information (Bank Accounts, Credit Card Numbers, etc.)
     Genetic Information (Genetic Sequence)
     Government Identifiers (National Identification Number, SSN, Driving License, etc.)
X    Personal Identifiers (Name, Age, Date of Birth, Race, Video/Photo, Signature, etc.)
     Professional Experience & Affiliations (Trade Union Membership, Qualifications/Certifications, etc.)
     Social Media Data (Social Media Accounts, Social Media History, etc.)
     Travel and Expense (Travel History, Expense Details, etc.)
     User Account Information (Account Age, Account Number, Account Password, etc.)
     Workplace Welfare (Harassment Reports, Disciplinary Action, etc.)
     Other:

3. Frequency of Data Transfers
    The frequency of the transfer will be continuous (multiple transfers).

4. Processing by AlixPartners
    4.1. Nature of processing: The nature of processing will include receiving, storing, analyzing,
         transmitting to appropriate parties, and disposing of Personal Data.
    4.2. Purpose of the data transfer and further processing: The purpose of processing is to provide the
         services described in the agreement above.
    4.3. The period for which the personal data will be retained, or if the period is not known, the criteria
         used to determine the period: AlixPartners will process Personal Data for the duration of the
         engagement.
    4.4. Transfer to Sub-processors: Sub-processors may process Personal Data for the duration of the
         engagement life cycle and for the purposes specified above. See
         https://www.alixpartners.com/policies/subprocessors/ for a list of sub-processors.



                                                        Page 6 of 10
               Case 22-10951-CTG               Doc 16-2       Filed 10/04/22         Page 18 of 21

                                              AlixPartners, LLP
                                          General Terms and Conditions

These General Terms and Conditions (“Terms”) are incorporated into the Agreement to which these Terms are
attached. In case of conflict between the wording in the letter and/or schedule(s) and these Terms, the wording of
the letter and/or schedule(s) shall prevail.
                                                              and agents, and paying all bills, expenses and other
Section 1. Company Responsibilities                           charges incurred or payable with respect to the
                                                              operation of its business. Employees of AlixPartners will
The Company will undertake responsibilities as set forth      not be entitled to receive from the Company any
below:                                                        vacation pay, sick leave, retirement, pension or social
                                                              security benefits, workers’ compensation, disability,
1. Provide reliable and accurate detailed information,        unemployment insurance benefits or any other
materials, documentation and                                  employee benefits. AlixPartners will be responsible for
                                                              all employment, withholding, income and other taxes
                                                              incurred in connection with the operation and conduct
2. Make decisions and take future actions, as the
                                                              of its business. Nothing in this Agreement is intended
Company determines in its sole discretion, on any
                                                              to create, nor shall be deemed or construed to create a
recommendations made by AlixPartners in connection
                                                              fiduciary or agency relationship between AlixPartners
with this Agreement.
                                                              and the Company.

AlixPartners’ delivery of the services and the fees
                                                               AlixPartners is providing advisory and consulting
charged are dependent on (i) the Company’s timely and
                                                               services only, and will not make management decisions
effective completion of its responsibilities; and (ii)
                                                               for the Company. While AlixPartners may from time to
timely decisions and approvals made by the Company’s
                                                               time suggest options that may be available to the
management.
                                                               Company, the ultimate decision as to such options rests
                                                               with the Company, and AlixPartners makes no promise
                                                               or guarantee about the outcome of the Company’s
Section 2. Retainer, Billing, Payments and Taxes
                                                               matters.
Retainer. If the Company becomes a debtor under the
Bankruptcy Code, due to the ordinary course and                AlixPartners is not an accounting firm and does not give
unavoidable reconciliation of fees and submission of           accounting advice or guidance. While AlixPartners’
expenses immediately prior to, and subsequent to, the          work may involve analysis of accounting, business and
date of filing, AlixPartners may have incurred but not         other related records, this engagement does not
billed fees and reimbursable expenses which relate to          constitute an audit in accordance with either generally
the prepetition period. AlixPartners will seek Court           accepted auditing standards or the standards of the
approval to apply the retainer and any advance                 Public Company Accounting Oversight Board or any
payments to these amounts.                                     other similar governing body.


Billing and Payments. All payments to be made to               AlixPartners is not authorized to practice law or provide
AlixPartners shall be due and payable upon delivery of         legal advice. No services provided under this
invoice via check or wire transfer to AlixPartners’ bank       Agreement are intended to be, nor should be construed
account, as shown on the invoice. All amounts invoiced         to be, legal services.
are based on services rendered and expenses incurred
to date, and are not contingent upon future services or        Section 4. Confidentiality
Work Product (as defined below), or the outcome of any
case or matter. “Fees,” as used in this Agreement, shall       Each party shall use reasonable efforts, but in no event
include all amounts payable by the Company to                  less effort than it would use to protect its own
AlixPartners in accordance with Schedule 1, including          confidential information, to keep confidential all non-
any success fee or break fee, but excluding                    public confidential or proprietary information obtained
reimbursable expenses.                                         from the other party during the performance of
                                                               AlixPartners’ services hereunder (the “Confidential
                                                               Information”), and neither party will disclose any
Taxes. AlixPartners’ fees are exclusive of taxes or
                                                               Confidential Information to any other person or entity.
similar charges, which shall be the responsibility of the
                                                               “Confidential Information” includes the terms of this
Company (other than taxes imposed on AlixPartners’
                                                               Agreement, non-public confidential and proprietary
income generally). If AlixPartners’ fees are subject to
                                                               data, plans, reports, schedules, drawings, accounts,
any taxes, such as State sales tax, Goods and Services
                                                               records, calculations, specifications, flow sheets,
Tax/Harmonized Sales Tax or Value Added Tax, then
                                                               computer programs, source or object codes, results,
AlixPartners will include such taxes on its invoices as
                                                               models or any work product relating to the business of
separate line items.
                                                               either party, its subsidiaries, distributors, affiliates,
                                                               vendors, customers, employees, contractors and
Section 3. Relationship of the Parties
                                                               consultants.
The parties intend that an independent contractor
relationship will be created by the Agreement. As an           The foregoing is not intended to prohibit, nor shall it be
independent contractor, AlixPartners will have                 construed as prohibiting, AlixPartners from making
complete and exclusive charge of the management and            such disclosures of Confidential Information that
operation of its business, including hiring and paying         AlixPartners reasonably believes are required by law or
the wages and other compensation of all its employees          any regulatory requirement or authority to clear client
                                                               conflicts. AlixPartners may also disclose Confidential



                                                       Page 7 of 10
                Case 22-10951-CTG                Doc 16-2       Filed 10/04/22         Page 19 of 21

                                                  AlixPartners, LLP
                                              General Terms and Conditions

Information to its partners, directors, officers,                The Company acknowledges and agrees, except as
employees, independent contractors and agents who                otherwise set forth in this Agreement, that any
have a need to know the Confidential Information as it           Engagement Tools provided to the Company are
relates to the services being provided under this                provided “as is” and without any warranty or condition
Agreement, provided AlixPartners is responsible for any          of any kind, express, implied or otherwise, including,
breach of these confidentiality obligations by any such          implied warranties of merchantability or fitness for a
parties. AlixPartners may make reasonable disclosures            particular purpose.
of Confidential Information to third parties, such as the
Company’s suppliers and/or vendors, in connection                Section 6. Framework of the Engagement
with the performance of AlixPartners’ obligations and
assignments      hereunder,      provided     AlixPartners       The Company acknowledges that it is retaining
reasonably believes that such third party is bound by            AlixPartners solely to assist and advise the Company as
confidentiality obligations. In addition, AlixPartners will      described in the Agreement. This engagement shall not
have the right to disclose to any person that it provided        constitute an audit, review or compilation, or any other
services to the Company or its affiliates and a general          type of financial statement reporting engagement.
description of such services, but shall not provide any
other information about its involvement with the                 Section 7. Indemnification and Other Matters
Company. The obligations of the parties under this
Section 4 shall survive the end of any engagement                The Company shall indemnify, hold harmless and
between the parties for a period of three (3) years.             defend AlixPartners and its affiliates and its and their
                                                                 partners, directors, officers, employees and agents
Work Product (as defined in Section 5) may contain               (collectively, the “AlixPartners Parties”) from and
AlixPartners     proprietary    information    or other          against all claims, liabilities, losses, expenses and
information that is deemed to be Confidential                    damages arising out of or in connection with the
Information for purposes of this Agreement, and the              engagement of AlixPartners that is the subject of the
parties may not want to make public. Therefore, the              Agreement. The Company shall pay damages and
parties acknowledge and agree that (i) all information           expenses as incurred, including reasonable legal fees
(written or oral), including advice and Work Product (as         and disbursements of counsel. If, in the opinion of
defined in Section 5), generated by AlixPartners in              counsel, representing both parties in the matter
connection with this engagement is intended solely for           covered by this indemnification creates a potential
the benefit and use of the Company in connection with            conflict of interest, the AlixPartners Parties may engage
this Agreement, and (ii) no such information shall be            separate counsel to represent them at the Company’s
used for any other purpose or disseminated to any third          expense.
parties, or, quoted or referred to with or without
attribution to AlixPartners at any time in any manner or         The Company’s indemnification obligations in this
for any purpose without AlixPartners’ prior approval             Section 7 shall be primary to, and without allocation
(not to be unreasonably withheld or delayed), except             against, any similar indemnification obligations that
as required by law. The Company may not rely on any              AlixPartners may offer to its personnel generally.
draft or interim Work Product.
                                                                 AlixPartners is not responsible for any third-party
Section 5. Intellectual Property                                 products or services separately procured by the
                                                                 Company. The Company’s sole and exclusive rights and
All analyses, final reports, presentation materials, and         remedies with respect to any such third party products
other work product (other than any Engagement Tools,             or services are against the third-party vendor and not
as defined below) that AlixPartners creates or develops          against AlixPartners, whether or not AlixPartners is
specifically for the Company and delivers to the                 instrumental in procuring such third-party product or
Company as part of this engagement (collectively                 service.
known as “Work Product”) shall be owned by the
Company and shall constitute Company Confidential                Section 8. Governing Law and Arbitration
Information as defined above. AlixPartners may retain
copies of the Work Product and any Confidential                  The Agreement is governed by and shall be construed
Information necessary to support the Work Product                in accordance with the laws of the State of New York
subject to its confidentiality obligations in this               with respect to contracts made and to be performed
Agreement.                                                       entirely therein and without regard to choice of law or
                                                                 principles thereof.
All methodologies, processes, techniques, ideas,
concepts, know-how, procedures, software, tools,                 Any controversy or claim arising out of or relating to
templates, models, utilities and other intellectual              the Agreement, or the breach thereof, shall be settled
property that AlixPartners has created, acquired or              by arbitration. Each party shall appoint one non-neutral
developed or will create, acquire or develop                     arbitrator. The two party arbitrators shall select a third
(collectively, “Engagement Tools”), are, and shall be,           arbitrator. If within 30 days after their appointment the
the sole and exclusive property of AlixPartners. The             two party arbitrators do not select a third arbitrator,
Company shall not acquire any interest in the                    the third arbitrator shall be selected by the American
Engagement Tools other than a limited worldwide,                 Arbitration Association (AAA). The arbitration shall be
perpetual, non-transferable license to use the                   conducted in New York, New York under the AAA’s
Engagement Tools to the extent they are contained in             Commercial Arbitration Rules, and the arbitrators shall
the Work Product.                                                issue a reasoned award. The arbitrators may award
                                                                 costs and attorneys’ fees to the prevailing party.


                                                         Page 8 of 10
                Case 22-10951-CTG                Doc 16-2       Filed 10/04/22         Page 20 of 21

                                                  AlixPartners, LLP
                                              General Terms and Conditions

Judgment on the award rendered by the arbitrators                training its employees as well as the lost profits and
may be entered in any court having jurisdiction thereof.         opportunity costs related to such personnel, and to
                                                                 protect the significant investment that AlixPartners has
Notwithstanding the foregoing, any party may proceed             made in its Managing Directors, Directors, and other
directly to a court of competent jurisdiction to enforce         employees/ consultants; and (y) appropriate due to the
the terms of this Agreement for any claim in connection          difficulty of calculating the exact amount and value of
with (i) the non-payment of Fees or expenses due                 that investment.
under this Agreement, or (ii) the non-performance of
obligations under Section 7.                                     The provisions of this Section shall apply except to the
                                                                 extent the provisions conflict with applicable law.
In any court proceeding arising out of this Agreement,
the parties hereby waive any right to trial by jury.             Section 11. Limitation of Liability

Section 9. Termination and Survival                              THE ALIXPARTNERS PARTIES SHALL NOT BE LIABLE TO
                                                                 THE COMPANY, OR ANY PARTY ASSERTING CLAIMS ON
The Agreement may be terminated at any time by                   BEHALF OF THE COMPANY, EXCEPT FOR DIRECT
written notice by one party to the other; provided,              DAMAGES FOUND IN A FINAL DETERMINATION TO BE
however, that notwithstanding such termination                   THE DIRECT RESULT OF THE GROSS NEGLIGENCE,
AlixPartners will be entitled to any Fees and expenses           BAD     FAITH,    SELF-DEALING      OR     INTENTIONAL
due under the provisions of the Agreement (for fixed             MISCONDUCT OF ALIXPARTNERS. THE ALIXPARTNERS
fee engagements, fees will be pro rata based on the              PARTIES SHALL NOT BE LIABLE FOR INCIDENTAL,
amount of time completed). Such payment obligation               CONSEQUENTIAL OR SPECIAL DAMAGES, LOST
shall inure to the benefit of any successor or assignee          PROFITS, LOST DATA, REPUTATIONAL DAMAGES,
of AlixPartners.                                                 PUNITIVE DAMAGES OR ANY OTHER SIMILAR
                                                                 DAMAGES UNDER ANY CIRCUMSTANCES, EVEN IF
                                                                 THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF
Additionally, unless the Agreement is terminated by the
                                                                 SUCH DAMAGES. THE ALIXPARTNERS PARTIES’
Company due to AlixPartners’ material breach (and
                                                                 AGGREGATE       LIABILITY,    WHETHER        IN    TORT,
such material breach continues after 30 days’ written
                                                                 CONTRACT, OR OTHERWISE, IS LIMITED TO THE
notice thereof and opportunity to cure) AlixPartners
                                                                 AMOUNT OF FEES PAID TO ALIXPARTNERS FOR
shall remain entitled to the success fee(s), if any, that
                                                                 SERVICES UNDER THIS AGREEMENT (OR IF THE CLAIM
otherwise would be payable during the 12 months after
                                                                 ARISES FROM AN ADDENDUM TO THIS AGREEMENT,
the date of termination of the Agreement.
                                                                 UNDER THE APPLICABLE ADDENDUM) (THE “LIABILITY
                                                                 CAP”). The Liability Cap is the total limit of the
Sections 2, 4, 5, 7, 8, 9, 10, 11, 12, 13 and 14 of these        AlixPartners Parties’ aggregate liability for any and all
Terms, the provisions of Schedule 1 and the obligation           claims or demands by anyone pursuant to this
to pay accrued fees and expenses shall survive the               Agreement, including liability to the Company, to any
expiration or termination of the Agreement.                      other parties hereto, and to any others making claims
                                                                 relating to the work performed by AlixPartners
Section 10. Non-Solicitation of Employees                        pursuant to this Agreement. Any such claimants shall
                                                                 allocate any amounts payable by the AlixPartners
The Company acknowledges and agrees that                         Parties among themselves as appropriate, but if they
AlixPartners has made a significant monetary                     cannot agree on the allocation it will not affect the
investment recruiting, hiring and training its personnel.        enforceability of the Liability Cap. Under no
During the term of this Agreement and for a period of            circumstances shall the aggregate of all such
two years after the final invoice is rendered by                 allocations or other claims against the AlixPartners
AlixPartners with respect to this engagement (the                Parties pursuant to this Agreement exceed the Liability
“Restrictive Period”), the Company and its affiliates            Cap.
agree not to directly or indirectly hire, contract with, or
solicit the employment of any of AlixPartners’ Managing          Section 12. General
Directors,     Directors,     or    other      employees/
contractors the Company or its affiliates had                    Equitable Remedies. Each party acknowledges and
interactions with or gained knowledge about as a result          agrees that money damages alone may not be an
of the services provided under this Agreement.                   adequate remedy for a breach of the Agreement. Each
                                                                 party agrees that the non-breaching party shall have
If during the Restrictive Period the Company or its              the right to seek a restraining order and/or an
affiliates directly or indirectly hires or contracts with        injunction for any breach of the Agreement. If any
any of AlixPartners’ Managing Directors, Directors, or           provision of the Agreement is found to be invalid or
other employees/contractors in violation of the                  unenforceable, then it shall be deemed modified or
preceding paragraph, the Company agrees to pay to                restricted to the extent and in the manner necessary to
AlixPartners as liquidated damages and not as a penalty          render the same valid and enforceable.
the sum total of: (i) for a Managing Director,
$1,000,000; (ii) for a Director, $500,000; and (iii) for         Severability. If any portion of the Agreement shall be
any other employee/contractor, $250,000. The                     determined to be invalid or unenforceable, the
Company acknowledges and agrees that liquidated                  remainder shall be valid and enforceable to the
damages in such amounts are (x) fair, reasonable and             maximum extent possible.
necessary under the circumstances to reimburse
AlixPartners for the costs of recruiting, hiring and
                                                                 Entire Agreement. This Agreement, including the


                                                         Page 9 of 10
               Case 22-10951-CTG                Doc 16-2       Filed 10/04/22         Page 21 of 21

                                                 AlixPartners, LLP
                                             General Terms and Conditions

letter, the Terms and the schedule(s), contains the            if the Company becomes a debtor under the U.S.
entire understanding of the parties relating to the            Bankruptcy Code unless AlixPartners’ retention under
services to be rendered by AlixPartners and supersedes         the terms of the Agreement is approved by a final order
any       other      communications,         agreements,       of the Bankruptcy Court reasonably acceptable to
understandings, representations, or estimates among            AlixPartners. The Company shall assist, or cause its
the parties (relating to the subject matter hereof) with       counsel to assist, with filing, serving and noticing of
respect to such services. The Agreement, including the         papers related to AlixPartners’ fee and expense
letter, the Terms and the schedule(s), may not be              matters.
amended or modified in any respect except in a writing
signed by the parties. AlixPartners is not responsible for     The Company and AlixPartners agree that the
performing any services not specifically described             Bankruptcy Court shall have exclusive jurisdiction over
herein or in a subsequent writing signed by the parties.       any and all matters arising under or in connection with
                                                               this Agreement.
Related Matters. If an AlixPartners Party is required
by applicable law, legal process or government action          AlixPartners will have the right to obtain independent
to produce information or testimony as a witness with          legal counsel to obtain advice with respect to its
respect to this Agreement, the Company shall                   services under this engagement. The Company will
reimburse AlixPartners for any professional time and           reimburse AlixPartners’ for the reasonable fees and
expenses (including reasonable external and internal           expenses of such independent legal counsel.
legal costs and e-discovery costs) incurred to respond
to the request, except in cases where an AlixPartners
                                                               AlixPartners acknowledges that, during the pendency of
Party is a party to the proceeding or the subject of the
                                                               any Bankruptcy Court approved retention, the
investigation.
                                                               indemnification provisions and Liability Cap set forth
                                                               above may be subject to modification as stated within
Joint and Several. If more than one party signs this           the Bankruptcy Court’s retention order.
Agreement, the liability of each party shall be joint and
several. In addition, in the event more than one entity
                                                               Due to the ordinary course and unavoidable
is included in the definition of Company under this
                                                               reconciliation of fees and submission of expenses
Agreement, the Company shall cause each other entity
                                                               immediately prior to, and subsequent to, the date of
which is included in the definition of Company to be
                                                               filing, AlixPartners may have incurred but not billed
jointly and severally liable for the Company’s liabilities
                                                               fees and reimbursable expenses which relate to the
and obligations set forth in this Agreement.
                                                               prepetition period. AlixPartners will seek Bankruptcy
                                                               Court approval to apply the retainer to these amounts.
Third-Party Beneficiaries. The AlixPartners Parties
shall be third-party beneficiaries with respect to Section
                                                               If AlixPartners finds it desirable to augment its
7 hereof.
                                                               consulting staff with independent contractors (an “I/C”)
                                                               in this case, (i) AlixPartners will file, and require the I/C
Notices. All notices required or permitted to be               to file, 2014 affidavits indicating that the I/C has
delivered under the Agreement shall be sent, if to             reviewed the list of the interested parties in this case,
AlixPartners, to:                                              disclosing the I/C’s relationships, if any, with the
                                                               interested parties and indicating that the I/C is
   AlixPartners, LLP                                           disinterested; (ii) the I/C must remain disinterested
   2000 Town Center, Suite 2400                                during the time that AlixPartners is involved in
   Southfield, MI 48075                                        providing services on behalf of the Company; and (iii)
   Attention: General Counsel                                  the I/C must represent that he/she will not work for the
                                                               Company or other parties in interest in this case during
and if to the Company, to the address set forth in the         the time AlixPartners is involved in providing services
Agreement, to the attention of the Company’s General           to the Company. AlixPartners’ standard practice is to
Counsel, or to such other name or address as may be            charge for an I/C’s services at the rate equal to the
given in writing to AlixPartners. All notices under the        compensation provided by AlixPartners to such I/C.
Agreement shall be sufficient only if delivered by
overnight mail. Any notice shall be deemed to be given         Section 14. Data Protection
only upon actual receipt.
                                                               To the extent applicable, the Company and AlixPartners
Section 13. Bankruptcy Related Matters                         shall comply with the terms of the AlixPartners Data
                                                               Protection        Addendum         (located        at:
Notwithstanding any to the contrary in these Terms, in         https://www.alixpartners.com/policies/processor-
the event the Company files for protection under the           data-protection-addendum/), which form part of the
U.S. Bankruptcy Code, the following provisions will            Agreement. The Data Protection Schedule of this
prevail:                                                       Agreement shall apply to the Data Protection
                                                               Addendum.
The Company shall promptly apply to the Bankruptcy
Court for approval of the Company’s retention of
AlixPartners under the terms of the Agreement. The
form of retention application and proposed order shall
be reasonably acceptable to AlixPartners. AlixPartners
shall have no obligation to provide any further services


                                                       Page 10 of 10


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